CANTEEN SATISFACTION: A STUDY OF STUDENTPERCEPTOINS

INTRODUCTION
An establishment that serves food and beverages at a camp, university, or military installation is
know as a canteen. Some are also felling personal knowing to staff member at a camp. School, or other
establishment. This space was made inside the school with the intention of protection and taking into
account the diet of the kids and those in the vicinity. Additionally, one must maintain a sufficiently active
body and mind each day to complete such schoolwork. Some international serves indicate that the
majority of school councils decided on the financial aspects of daily operation for both staff and student.
In addition the governing councils may have the power to oversee and contract with the canteen serves

Additionally, one must maintain a sufficiently active body and mind each day to complete such
school work. In addition to having then power to manage and engage the canteen services in order to
empower and raise funds, the majority of school councils make financial decisions pertaining to the day-
to-day operations of the school as utilized by the staff and student , according instructed them cafeteria
manage on items, or what they refer to as special fundraising activities, that should be introduced In
order to boost earning nonetheless ,some parents and students have demands regarding the cost of the
food. Bartley research (2014) claims that the prices are insufficient or insufficient to sell the

The school counsellors instructed the cafeteria manager on items, or what they refer to as
special fundraising activities, that should be introduced in order to boost earnings, nonetheless, some
parents and students have demand regarding the cost of the food. In order to sell the products, the
pricing are insufficient according to Bartley research (2014). The department of education is in charge of
providing (for and promoting students health and will be through its curriculum, claims Sigua (2017)
additionally, it prompted school to introduce some comprehensive health programs, such as
introduction on diet and nutrition. According to the study, the canteen should be the location where
eating habits are formed. It should also be the basis for.

In addition to having the power to manage and engage the canteen services in order to
empower in raise funds, the majority of school council make financial decision pertaining to the day-to-
day operations of the school as utilize by the staff and students, according to some international relative
studies. The school councilors instructed the cafeteria manager on items, or what they refer to as special
fundraising activities that should be introduced in order to boast earnings. Nonetheless, some parents
and students have demands regarding the cost of the food. In order to sell the products, the pricing are
insufficient, according to Bartley research (2014) (Sigua, 2017) asserts that the Department of education
is in change of providing and assisting the students.
 METHODOLOGY
This study goal is to motivate Grade 12 Senior High School HUMMS student to learn more about the
features of the school canteen services. Ensuring that the instruments and equipment utilized are
properly sanitized is the crucial must be aware of the quality service and facilities offered by various
schools in order to prevent health problems. They go make sure that the solid foods, drinks, and other
items they sell are safe.

Canteen satisfaction a study of student perception canteen play a vital in education

institution, providing student with a convenient and accessible dining option, the quality of
food, service, and overall ambiance of the canteen significantly impact student satisfaction
which in turn affect their overall educational experience with the increasing demand for quality
food service in academic setting understanding student perception of canteen satisfaction has
become essential.

This study aims to student perception of canteen satisfaction exploring the factors that
influences their satisfaction levels. By examining the students attitude preference and
expectation regarding the school canteen. This research seeks to provide valuable insight for
educational institution to improve their food service ultimately enhancing the overall student
experience.

The satisfaction of the costumer plays an important note within a business. It is not
because it the leading indicate to measure the loyalty of the costumers. It is also help attract to
costumer in this competitive business environment therefor. Satisfaction is a perceive feeling of
disappointments that results in comparing the product perceived performance relation to the
expectation of the costumer. The custom is dissatisfied if the performance falls short of
expectation. Therefor if the performance matcher the expectation of the costumer they will be
satisfied.

Del Ocampo 2023, revealed that the mean of satisfaction of the senior high school
student is 3.91 the finding of the mean satisfaction or the senior high school student is 3.19 and
last, the finding also revealed that there is significant different on the satisfaction between the
senior high school student and junior high school student. Hence, the school canteen manager
are encourage to improve their food being served to move satisfy the student

Magsayo, merriam 2024, surveyed blend of excellent taste, menu variety, and
nutritional value, the attractiveness of presentation, freshness, and flavor of food: so that every
food outlet fulfill the essential need of the customer and increase the retention percentage of
the customer in a future visit.
 Mauri and minazzi (2013) highlighted that costumer satisfaction is the result of
comparison between customer expectation and customer perception. In other words, customer
satisfaction is seen as the deference between excepted quality of service and customers
experience or perceptions after receiving the service

Questionnaire:
1.How satisfied are you with the canteen overall?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
E. Very Dissatisfied
2.Would you recommend the canteen to your friend?
A. Yes
B. No
C. Maybe
D. Unsure
3.Are there enough healthy food options available at the canteen?
A. Yes
B. No
C. Maybe
D. Unsure
4.How would you rate the service provided by the canteen staff?
A. Excellent
B. Good
C. Fair
D. Poor
5.How would you rate the cleanliness and ambiance of the canteen?
A. Excellent
B. Good
C. Fair
D. Poor
6.How satisfied are you with the canteen overall?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
E. Very Dissatisfied
7.How often do you eat at the canteen?
A. Daily
B. 2-3 times a weak
C. 1-2 times a weak
D. Rarely
8.What time of day do you usually eat at the canteen?
A. Breakfast
B. Lunch
C. Snack
D. Dinner
9.How would you rate the quality of food served at the canteen?
A. Excellent
B. Good
C. Fair
D. Poor
10.How would you rate the variety of food options available at the canteen?
A. Excellent
B. Good
C. fair
D. Poor