DEMOSTRATE THE UNDERSTANDING INFORMATION COMMUNICATION

TECHNOLOGY (ICT)
UNIT CODE: BUS/OS/AC/CC/01/6
UNIT DESCRIPTION
This unit specifies the competencies required to demonstrate the understanding of information
communication technology (ICT). It involves: determining Computer hardware, applying
computer software, controlling Operating system, maintaining data security and control,
applying word processing and power point developing, Spread-sheet maintaining, computer
database, applying communication networks and internet and determining computer personnel.

ELEMENTS AND PERFORMANCE CRITERIA

ELEMENT PERFORMANCE CRITERIA
These describe the key outcomes These are assessable statements which specify the
which make up workplace function. required level of performance for each of the
elements.
Bold and italicized terms are elaborated in the range.
1. Determine Computer 1.1 Computer hardware are identified as per the SOPs
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hardware 1.2 Input devices are selected as per the SOPs.
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1.3 Output devices are selected as per the SOPs.

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1.4 Computer peripherals are selected as per the

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SOPS.
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2. Apply Computer software 2.1 Operating system software is established as per the
SOPs
2.2 Language translator’s software are established as
per the SOPs
2.3 Network and communication software are
determined.
2.4 Utility programs are established as per the SOPs.

3. Apply Operating system 3.1 Operating systems are identified as

3.2 Operating system resources are established.
3.3 Operating systems functions are executed.

4. Maintain Data security and 4.1 Computer security threats are identified.
control 4.2 Computer crimes are identified.
4.3 Security prevention measures are established.
4.4 Security and control measures are selected as per
the organizational guidelines.

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 4.5 Security and control measures are executed as per
the SOPs.

5. Apply application packages 5.1 Office word task is identified.

5.2 MS word document is created.
5.3 MS word document is reviewed.
5.4 MS word file is saved.
5.5 MS power point slide is created.
5.6 MS power point slide is reviewed.
5.7 MS power point file is saved.

6. Manage information systems 6.1 Office spread- sheet task is identified.

6.2 Spread- sheet is created.
6.3 Spread- sheet is reviewed.
6.4 Spread- sheet file is saved.

7. Configure Computer networks 7.1.Computer database is organized as per the

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organization guideline.
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7.2.Database information is manipulated.

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7.3.Computer database is secured.

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7.4.Database information is retrieved as per the

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organization guideline.
7.5.Database information is stored as per the
organization guideline.

8. Apply communication 8.1.Communication networks and internet are

networks and internet determined as per the work place requirement.
8.2.Communication networks services are
determined as per the organizational objectives.
8.3.Communication networks and internet are
configured as per the organization objectives.

RANGE
This section provides work environments and conditions to which the performance criteria apply.
It allows for different work environment and situations that will affect performance.
Variable Range

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  Operating system  Output devices
resources include  Output devices
but not limited to:  Access memory programs
 Applications
 Communication  WAN
networks include  LAN
but not limited to:  MAN
 Wireless
 Inter Network

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this unit of competency.

Required skills
The individual needs to demonstrate the following skills:
 Evaluation
 Analytical skills om
 Presentation
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 Communication
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 Interpersonal
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 Organizational
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 Innovation
 Creativity

Required knowledge
The individual needs to demonstrate knowledge of:
Organizational Policy and procedures
Current affairs
Ethics in ICT
Technological development

EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction with the performance
criteria, required skills and knowledge and range.

1. Critical Aspects Assessment requires evidence that the candidate:

of Competency 1.1 Demonstrated the ability to determine Computer hardware
1.2 Demonstrated the ability to apply Computer software

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 1.3 Demonstrated the ability to apply Operating system
1.4 Demonstrated the ability to maintain Data security and control
1.5 Demonstrated the ability to apply Word processing and power
point
1.6 Demonstrated the ability to develop Spread-sheet
1.7 Demonstrated the ability to maintain computer database
1.8 Demonstrated the ability to apply communication networks and
internet

2. Resource The following resources must be provided:

Implications 2.1 SOPs manuals
2.2 Finding tools
2.3 Working schedules

3. Methods of Competency may be assessed through:

Assessment 3.1 Interview
3.2 Observation
3.3 Written tests
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3.4 Third party reports
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4. Context of Competency may be assessed on:

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Assessment 4.1 On the job

4.2 Off the job
4.3 In a Simulated workplace setting
5. Guidance Holistic assessment with other units relevant to the industry subsector,
information for workplace and job roles is recommended.
assessment

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 APPLY ECONOMICS SKILLS
UNIT CODE: BUS/OS/AC/CC/02/6

UNIT DESCRIPTION
This unit specifies the competencies required to apply economics skills. It involves; making
optimal use of resources in business set up, applying concept of demand in market analysis,
applying concept of supply in market analysis, setting prices of the products, applying law of
diminishing returns, differentiating market structures, understanding economic cycles and
trends, understanding financial markets, providing solutions to prevailing inflation and
unemployment in the economy and understanding international trade .

ELEMENTS AND PERFORMANCE CRITERIA

ELEMENT PERFORMANCE CRITERIA
These describe the key These are assessable statements which specify the required
outcomes which make up level of performance for each of the elements.
workplace function. Bold and italicized terms are elaborated in the range.
1. Demonstrate 1.1 Economic concepts are identified as per the
understanding of
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organizational requirements.
economic 1.2 Economic methodology is selected as per
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concepts organizational requirements.

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1.3 Required economic resources are identified as per

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the business needs.

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1.4 Economic systems are developed as per the

organizational requirements
1.5 Available resources are identified as per the
organization capacity.
1.6 Resources are utilized effectively as per the
financial objectives.

2. Apply concept of 2.1 Market demand dynamics are determined in line

demand in market with business objectives.
analysis 2.2 Factors affecting demand are outlined as per the
organizational policy.
2.3 Demand curve is derived as per market trends.
2.4 Decisions are made in line with elasticity of
demand.

3. Apply concept of 3.1 Market demand dynamics are determined in line

supply in market with business objectives.
analysis 3.2 Factors affecting supply are outlined as per the

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