Sungrow Inverter Errors on the App or LCD

Sungrow Error Codes – If the Wi-Fi module is equipped, an error icon will be shown in the App once a
fault occurs. For details, see the related manual. At the same time, the “Error” state will be shown on the
main screen of the inverter.
1. Check the voltage of the grid.

2. If the grid voltage exceeds the

permissible range of inverter protection
parameters, ask utility grid company for a
solution.

3. If the grid voltage is within the

permissible range, contact Sungrow Service
Grid over-voltage. The grid voltage exceeds Dept.
002 the protective value.

1. This is a short-term fault due to grid

condition. Wait a moment for inverter
recovery.

2. If the fault persists, please contact

Transient over-voltage. The grid transient Sungrow Service Dept.
003 voltage exceeds the protective value.

1. Check the grid voltage.

2. If the grid voltage exceeds the

permissible range of inverter protection
parameters, ask utility grid company for a
solution.

3. If the grid voltage is within the

permissible range, contact Sungrow Service
Grid under-voltage. The grid voltage is Dept.
004 below the protective value.

1. This is a short-term fault due to grid

condition. Wait a moment for inverter
recovery.

Grid under-voltage. The grid voltage is 2. If the fault persists, please contact
below the protective value, which is lower Sungrow Service Dept.
005 than the protective value of error 004.

006 AC over-current. 1. The inverter will resume if the output

current falls below the protection value.
 The AC output current exceeds inverter 2. If the fault persists, please contact
allowable upper limit. Sungrow Service Dept.

1. The inverter will self-recover after several

seconds.

2. If the fault persists, please contact

Sungrow Service Dept.
007 Transient AC overcurrent.

Grid over-frequency. The grid frequency 1. Check the grid frequency.

008 exceeds the protective value.
2. If the grid frequency exceeds the
permissible range of inverter protection
parameters, ask utility grid company for a
solution.

Grid under-frequency. The grid frequency is 3. If the grid frequency is within the
below the protective permissible range, contact Sungrow Service

value. Dept.
009

1. Check whether the AC circuit breaker is

triggered.

2. Check whether AC cables are all firmly

connected.

3. Check whether the grid is not in service.

4. If all conditions are OK and this fault still

occurs in the LCD screen, contact Sungrow
Service Dept.
010 Islanding

DC injection over-current.
1. Wait a moment for inverter recovery.
The DC current injection of AC current
2. If the fault occurs repeatedly, contact
exceeds the upper limit. Sungrow Service Dept.
011

1. Check the PV strings for a ground fault.

Leakage current over-current.
2. If the fault occurs repeatedly, contact
The leakage current exceeds the upper limit. Sungrow Service Dept.
012
 1. Check whether the inverter selected
country code is the country you are in.

2. Wait a moment for inverter recovery.

3. Check the voltage of the grid. If the grid

voltage exceeds the permissible range of
inverter protection parameters, ask utility grid
10-minute grid over-voltage. company for a solution.

The average grid voltage exceeds the 4. If the fault occurs repeatedly, contact
permissible range for over 10 minutes. Sungrow Service Dept.
014

1. Check the model of the AC cables.

2. Wait a moment for inverter recovery.

3. If the grid voltage exceeds the

Grid over-voltage permissible range, ask utility grid company for
a solution.
The grid voltage exceeds the protective
value, which is higher than the protective 4. If the fault occurs repeatedly, contact
value of error 002. Sungrow Service Dept.
015

1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

Sungrow Service Dept.
016 The bus voltage or power is high.

Bus transient over-voltage. 1. Wait a moment for inverter recovery.

The transient bus voltage exceeds the 2. If the fault occurs repeatedly, contact
protective value. Sungrow Service Dept.
019

Bus over-voltage. 1. Wait a moment for inverter recovery.

The bus voltage exceeds the protective 2. If the fault occurs repeatedly, contact
value. Sungrow Service Dept.
020

021 PV1 input over-current. Check the layout and the wiring of PV1 input.

022 PV2 input over-current. Check the layout and the wiring of PV2 input.

028 PV1 connection reverse. Check the cable connections of PV1.

029 PV2 connection reverse Check the cable connections of PV2.

 The temperature of the radiator is too 1. Check whether the ambient temperature
036 high. shown on the screen is too high. Wait a
moment for inverter recovery.

2. Check whether there is enough space for

convection.

3. Check whether the inverter is in direct

sunlight.

4. Check whether the fan is normal. Replace

it if necessary.

5. Clean the air inlets.

6. If the fault persists, please contact

The internal temperature of the inverter is Sungrow.
037 too high.

1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

Sungrow Service Dept.
038 Relay fault on the grid side.

1. Check whether there is a reliable inverter

grounding line.

2. Check whether the positive and negative of

PV panels is short-circuited with ground lead.

3. Wait a moment for inverter recovery.

4. If the fault occurs repeatedly, contact

Sungrow Service Dept.
039 The resistance (ISO-flt) insulation is low.

1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

Sungrow Service Dept.
041 Leakage current sampling fault.

Inner under-temperature fault. The

ambient of the temperature inside the The inverter will recover once the ambient
043 inverter is too low. temperature rises above -25℃.

044 Open-loop inverter self-test fault. 1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

 Sungrow Service Dept.

045 PV1 boost circuit fault. 1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

Sungrow Service Dept.
046 PV2 boost circuit fault.

1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

Sungrow Service Dept.
048 Phase current sampling fault.

1. Check the grid voltage.

2. If the grid voltage exceeds the permissible

range of inverter protection parameters, ask
utility grid company for a solution.

3. If the grid voltage is within the

permissible range, contact Sungrow Service
The slave DSP detects that the grid Dept.
053 voltage exceeds the protective value.

1. Check the grid frequency.

2. If the grid frequency exceeds the

permissible range of inverter protection
parameters, ask utility grid company for a
solution.

3. If the grid frequency is within the

permissible range, contact Sungrow Service

The slave DSP detects that the grid Dept.
054 frequency exceeds the protective value.

1. Check whether there is a grounded fault of

the PV string.

2. If the fault occurs repeatedly, contact

The slave DSP detects that the leakage Sungrow Service Dept.
056 current exceeds the protective range.

059 Communication alarm between master 1. Wait 1 minute for inverter recovery.
DSP
2. If the fault persists, contact Sungrow
 and slave DSP. Service Dept.

061 Alarm for no inverter typesetting. Contact Sungrow Service Dept.

Stop the inverter and disconnect the AC & DC

cables. Check whether the fan duct has

been blocked. If not, replace fans.

070 Fans are defective

1. Check whether the power cable

connections are correct.
2. For Sungrow single-phase meter, check
Warning for reverse cable connection of whether the CT clamp of the 1-phase sensor is
084 the Sungrow Meter. correctly placed.

085 Mismatched software version. Please contact Sungrow Service Dept.

1. The inverter will resume if the output

current falls below the protection value.

2. If the fault persists, please contact

The AC output current exceeds the upper Sungrow Service Dept.
100 limit.

1. Check the grid frequency.

2. If the grid frequency exceeds the

permissible range of inverter protection
parameters, ask utility grid company for a
Grid over-frequency. The grid frequency solution.
exceeds the protective value, which is
higher than the protective value of error 3. If the grid frequency is within the
101 008.

Grid under-frequency. The grid frequency

is below the protective value, which is
lower than the protective value of error permissible range, contact Sungrow Service
102 009. Dept.

The inverter is not grounded. Neither the Check whether there is a reliable inverter
PE terminal on the AC connection block grounding line, if there is access to the ground,
nor the second PE terminal on the and the fault persists, please contact Sungrow
106 enclosure is reliably connected. Service Dept.

200 Bus hardware over-voltage fault. 1. Wait for inverter recovery after bus voltage
lower.
The bus voltage exceeds the protective
 2. If the fault occurs repeatedly, contact
value. Sungrow Service Dept.

1. Wait a moment for inverter recovery.

2. If the fault occurs repeatedly, contact

Sungrow Service Dept.
201 The bus voltage is too low.

PV hardware over-current fault. The PV1

or PV2 current exceeds the protective If the fault occurs repeatedly, contact Sungrow
202 value. Service Dept.

The PV input voltage exceeds the bus Check the functionality of the PV connection
203 voltage. terminals.

Input and output power mismatching If the fault occurs repeatedly, contact Sungrow
306 fault. Service Dept.

315 PV1 current sampling fault.

Channel sampling anomaly. Contact Sungrow
316 PV2 current sampling fault. Service Dept.

320 Leakage current sensor fault. Contact Sungrow Service Dept.

Both the ambient temperature sensor and If the fault occurs repeatedly, contact Sungrow
409 the radiator temperature sensor fail. Service Dept.

Ambient temperature sensor open circuit If the fault occurs repeatedly, contact Sungrow
503 warning. Service Dept.

Ambient temperature sensor short circuit

504 warning.

Radiator temperature sensor open circuit

505 warning.

Radiator temperature sensor short circuit

506 warning.

1. The inverter can normally be connected to

the grid.

2. Power on the inverter again. If the fault

External memory reading/writing persists, contact Sungrow Service Dept.
501 warning.

514 Abnormal communication warning of the 1. Check whether the power cable
 connections of the meter are correct.

2. Check whether the RS485 connection is

Sungrow Meter. (Inverter can be normally correct.
connected to the grid.)