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cbse-cl-12-bstd-paper-set-1

The document outlines instructions for a question paper containing 84 questions for a Business Studies exam, emphasizing the importance of reading the questions carefully before answering. It includes various scenarios related to management principles, employee turnover, business environments, and consumer rights, along with multiple-choice questions and case studies. The document serves as a guide for candidates to understand the exam format and the topics covered.

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badalbarsabijulisawan
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11 views12 pages

cbse-cl-12-bstd-paper-set-1

The document outlines instructions for a question paper containing 84 questions for a Business Studies exam, emphasizing the importance of reading the questions carefully before answering. It includes various scenarios related to management principles, employee turnover, business environments, and consumer rights, along with multiple-choice questions and case studies. The document serves as a guide for candidates to understand the exam format and the topics covered.

Uploaded by

badalbarsabijulisawan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF or read online on Scribd
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3z/NOTE: ® graiate ea fh Fe A A ANTS 93%) “Please check that this question PAPE? contains 23 panted PAG @ gases ree aa ree \ Please chéck that this question paper contains 94 questions; Ga) a qa at RUT ater EAST BSE 1 EStpde given, on the sieht band ada Gh the quesnon- paper should Be von the title page of the anew yy the candidate. eS a RET ISA ferent eT HH SATS Ls @ y of the question in the eer Ss Pe © 46 minute time hag been allotted te read this question paper. The question, paper will be di serrated at 10-16 a.m, Hoorn L018 ceiis 9 10.30 am,, the eendidates will read the question paper only and will nat write any answer on the ‘answer-book during this period, H aati AA ae BUSINESS STUDIES ' wg: 8S " ARETE IE: 80 Time allowed : 9 hours Maximum Marke a oom | < ie Read the foltowing inatructions very carefully andatmet!s sone oe @ This question paper contains 84 questiané Mlb aueos a compuleory (i), Marks are indicated against each question: (G1) Answers should be brief and to the point (G0) ‘Aneuereto the question’ corse 4 murtaynel ts le bemetin | (()| Arisioetatke qubstiona eatuing ¢ mareatel cent seueaee a (ei)_Answers tothe qusatine corning 6 manvamay be tiabadkana are! (vii) Attempt all parts of a question toxether, “Vanguard Inc/, @ company manufacturing footwear for men, Women and children has béenedrning consistent prulata forthe last maby Yeas: Ithas a democraticaiyle of working. Workers-are aged to develop and carry yprovements in the organise who is working in ft department gave a hich restilted in 102% & oe eee He was Fewarded fr Bs 49 Identify the principle! ment. f by Vanguard eee is gement followed by wr : ew Esprit De Corps S s @®) subordination of Indvid Mt Inverest fo Genta Interest ye (©) Initiative . @) Equity (A) Long term interest ofthe business! (B) Moral justinpation (6) Social responsibility (D)) Government intervention Which of the following is not an element of social environment ? (A) Composition of family ) Consumption habits (C) Rater of saving and investment @) Educational syatom and literacy rates s&s Nd Raid the following statemonta awertion (A) ond Reason (R), Choowe the eorrect aliemative frork thom fiven below Assertion (A) + Availability of leasing foilivien may reduce tHe ae Fodiuired tobe invested in fixed amsote thereby. maluattie Hie capital retiuirements, Reason (R): When umasset ie taken on leno, the rm pays lease rental tose it'and avoids to invest huge sums required to pundhane tt (A) Both Assertion (A) and Reason (R) are true ind Reason (R) i the Correct explaniition of Assertion (A). (B) Both Assertion’(A) and Reason (R) aretrie but Reason (R) iernot the correct explanation of Assertion (A). (C) Assertion (A)is true bur Reason (R) is false: (D) Assertion (A)/ie falsd but Reason (R) ar true, & a Ss ~ Mai terms given in Column-Twitl meaning in Columns Columh-t Column *. Trademark — | (i) Cr, Sign, symbol) design: orga jon of them Used. to ident the and diffeyentiate them the tora. Brand name A brand or « part of the band thal is given Jegul'protestion. ised but whichis nob utterab! Brand mark | (iv) ey part of the) Brand which can be en, ‘ Choose the correct option from the following ; a bc dad (A) @ Gi) Gi) Gv) (B) Gi) Gi) ) Gv) © w dy @ di) ©) Gi) @ tiv) Gti) RROSP/22 & a Brand Gi) |"Thut part “GF the brand whieh an. re| se. | i O O Ss & Hanand Lid. is an automobile manufackiting company rastad Pi lend inder “Make in India’ initintive of the Govelnment of India. Expeetn mghek growth in futuro, it developed highen eapaeity/ in the current Prd Uauins tevantage of the subsidies provided by the government: This Would Teale ‘Kanand Ltd’ to mest anticipated higher demand quickly, Hor this, Kanand Lid." invested large amounts in fixed aneeta louding £0 ee Reauirements of fixed capital, Identify the factor affectime fixed: CMpY requirements which ‘Kanand Ltd’ kept in mind t meet ingher antidipated demand guicker (A) Scale of operations (B) Nature of business (©) Diversification, (D) Grawth prospects Many reputed busines® ovganisations Keep a database of unsolicited applicants in their offices, Such job seekers can be a valuable sour of manpower. A list of such job seckers can be prepared and can be screened to fill the vacancies aq they arise. The source of recruitment discussed abaye is (A) Direct recruitment (B) “Casual/catiers (e) Tebour ‘contractors (Dy Kenpus recruitment < 9 8 } & 14. TaugStiy trom the fellowing — whanie shown in the picture of retniggetor B below? 2 O 1 & Refrigerator (A) Brand name (B) Brand mark (C) Trademark (D) Label 66/5/URRSSP/22 sO e co) Which of the following is NO‘ a factor affecting naneini decision 7 (8)" Fixed/operating costs (B) Gash flowiponition (C) Control considerations: @)’ Diversification 6 For holding securition in an electronic form, the investor has 19 0HEN® 4 demat account with an organisation called 4A)" Depository, BH (B) Securities and Exchange Board of Indie (©) Stock Es ee pele (D) Mutual Fund ——___ means doing the task correctly, and with minimiim cash; (A), Eificiency (B) Effectiveness (Gy Management (D) Coordination |. Which of the following is the function of Top level management ? (A), They ensure that their department has the nevassary peseapnel ®) et. with the actual work pass on insteucttons of < théuhiddlé management to the worke! “ ©, y co-operate with other dépaxagents for émooth functioning he se c@the organisation! S They analyse the business xy en = <0 survival of the fm. sresivational patiipante sush od he Retarve Bick biedts Gas financial institutions and finance companies, " 5 (D) It deals in medium and long term securities, RR5SP/22 Ss na BL !Oodtics Fabrica! wax starred by Auhieh ity 2001 ter eell Bad pomforters, pillows, cushions, buth mats ete, Iie now © ta Branches are nctoge India, To manage Hie work ale Sight teame-iyo sack for North, South, East and Watt 18 spends W Gonsidevable amount of time to devélop ai action: Et0Up éfforts among different teams and wo secute unity oh Pursuit Gf a common purpose, teams To ehaure suitable allocation of taaks to the various mombate-ot TE EARS hd fo Seethat the insks are performed with harmény Bone meinbers, he tris to Valance the'different teania at different) er (a) ‘Tdentify and explain the concept of mangement dideusted im Fhe atove para. i {b) Also, explain any one point of importanck of therconseptidentisied ny e (a) above. 28. State any three points of importance of staffing fnction of managerhent 5 facturing high cont, good Ss x S Phodtiction end Sales how to incredse the of thie company= They found ghoy nowadays instead of i tara people. prefer to have 2¥#h carson rental basis, Sot i start ‘Car rental service’. The Production Manuger also suggested thut as these cars were saphisticntei! and cach spnré part was very coptly it would he better to provide these cars for rental service dlong with tHaned drivers 0 that there would be.losa wear and tear, Pivtah agreed and a taining unit was started, Two of the available cars were used for training the drivérs. People were very lappy ab they ware gutting these cars oh ltental hasis with trained drivers, ho idea was a big hit and the cofpiny was able to surpass ita profit targets of the last 20-yeirs. (a) Identify and explain the method of training giv ‘Care’ davies. 2 ivon) by ‘Caro’ to ity (b) Also, state any two advantages the’ drivers will sucing. Bet later this o a ane ramati Swadie! i 1450) good quality and pople would com relinge swectw frais Hist, Aa Bio gnew ols He fout So, ho aold the shop, to one of tis meignbaues onthe, to further imoredse) Fhe revenue, unfair trade practices: jikg sang “He thought thatind one would know bout ts ood image in thereves ol the: penny Slowly, poople started falling sick after oonsuming swevbe purchiisedl fron} ‘Karamati Swoeta' but they did not know where fo Romnd: to Whom £9 complain. Raghav, o resident of the village ined ceeantly completed: Bis studies. He was alvo'a!inember of « non-governmental organisation. Meri Voice. He felt that the villagers should be made aware about the sight= and reliefs available to them. He started creiting awntencss, abour consumer rights among the villagers to protect their intapeab ehtwuEh & Series of talks and presentations in the village @) Idenigg@tnd explain Ciena Hight faved a the above pars: ) ‘identify'and explain the constygy rit viplated by ‘Bholaram' > _Cfthe above case. 2) ; Ss gs Ss Business Process. Outao re, ‘Chrom rl in ‘YO Conversion uf vice reports Jhited by physicians and orher AbRlthcare “ providers into test format 40, cmployete, They enstine that their employees are well versed in at levsat' one foreiga language-and one Indian Inngiiage. The employees are'also given the fequited traming to ensure ‘that the reports are procested correctly as theyare the hackbone of the aia tmodical history. On frequent complaints about some. Of ity employees, it yas observed that they were fhding probleme in decoding the “message as they were not very proficient with the! lariguage in Which the ‘Wolke message was received. Ax a renult, they would make a ig dfferont meaning to the messago, Not only thin somnestmes rece were technien! words used in voice roporis, the uetual ae eae i " was'also not understood by the employees, Due to this, ‘Cina slowly loving its business to competitors, ee ‘The above case highlights two communi bane uin these barriers, i a Ldn and ¢ S eS e ‘es 27 Fe) Stato any four limiuaitions of planning { OR (bo) Explain the following types of plans G) Strategy (i), Procedure af Differentiate between ‘Production concept’, and ‘Marketing coneoPt marketing management philosophies on the basis of (a) Meaning (b) Main focus () Means (a) Ends success of Chandrayean-8, fhe Chief Selentist at Space research group, decided (to ne iinovitive: ideas ‘mission to the Chief Seientiat of 28) ly this group developed some innovative ideas which were sent Rover’ to the Chiof Scientist’ of Chandrayanns3, Though thie formed for recreation but it contributed towards fulfillment of (8) Identify and explain the type of organization which emane ‘Entertainment Through Reading’. a (b) State any three ndvantages of the type of Onganisation ident (a) shove, pued in Explain the following funations of marketing, (i) Product Doaigning and Development, fii) Standardisation and Grading OF Explain the four important elements of marketing mise Explain the following characteristics of Principles of Management (i) General guidelines (a) Mlexble (iii) Cause ‘and effect relationship OR (©), Explain the following techniques of Sciggtific Management : {BO fethod Study & Sti), Differential Piece Wage Syeptn & 2, (a) Explain the hin ied affecting the “war requirements of # business; i) Operating efficiency (ii) Credit availed (iii) Level of competition YF Git Fatseue Study OR Explain the following factors affecting the dividend decision of a company : Gi) Stability of dividends Gi) Contractual constraints ; (iii) Stock market reaction ‘ScesuRRsSP/22 s y $3. The G20 Summit-wan organised in India, The government left HO etons unturned to make G20. summit @ success, At the higher level, the work to be performed wae identined and aes fo enable people to work most offectively together for accomplials objectives, This involved building infrastructure, beautification Of the city; hospitality, security arrangements ete. Duties were ausigued to different Job positions which lod to establishment of cleat tolationshins THis MelPet in creating a hieratehical structure and in colordination amongst Warking for the summit. (@) Identify and explain the function of management discussed am the above para i (©) Explain any folir points of importance of the function identified in @ above. a five se fer a leading hotel < Given possyefitn ‘by uext veer but the — ©) sunning sgq months beliind echediile, The <> sutive Officer of ‘Memo iP Was!known for its quali ed Nitin, the senior of the t Head for a thorugh anys in i e Chief Executive Officer: also reported to the Chief Executive Officer that three of the ten machines being used by the workers were defective. Nitin ordered for repair of the machines and asked the Project Head to appoint additional workers with attractive wages to ensure that the deadline is'met. (s) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of Management discussed. (b) Also explain any two points of importance of tho function of management identified in (a) above,

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