SIMPLEX AGENT

MANUAL
Version - 1.3
 Table Of
Contents
1. Dashboard Section................................................................................................ 03

2. Calendar Section..................................................................................................... 08

3. Instrument Section................................................................................................. 09
3.1. Instrument List Page.................................................................................. 10
3.2. Instrument View Page............................................................................. 13

4. Account Request...................................................................................................... 20
4.1. Facility Letter.................................................................................................... 21
4.1.1. Details of Facility Letter List Page............................................. 22
4.1.2. Details of Facility Letter View Page........................................ 25
4.2. Corporate Account...................................................................................... 28
4.2.1. Details of Corporate Account List Page............................. 29
4.2.2. Details of Corporate Account View Page........................ 31

5. RMA Search................................................................................................................ 35
1. Dashboard
Section
In this section, the following details will be displayed:

Name of the agent and log-in email Example:

Jane Doe and [email protected].

User hierarchy

You can check who is your “Reporting agent and Sub-agents”.

Example: Reporting agent: Jane Doe, Sub-agent: “Tier Three agent”,
Sub-agent: Test 02
Total number of instruments

You can check the “Total number of your created instruments”,

“Issued instruments” and “Pending instruments”.
Example: Letter of credit – 200, Issued LCs -100, Pending Lc’s – 100.
Downloadable documents

Brochures.
Sales team application forms.
Instrument templates.
Other templates.
Sales promo brochures TFC.
Sales promo brochures TFE.
Sales Promo brochures TFS.
Merchant onboarding document.
EEB FAQ.
Meeting background images.
Bond management services.
You can directly download the following documents,

EEB Red FlagsV1.0

LC Sales Request Form
SBLC Sales Request Form
BG Sales Request Form
Agent Manual V1.2
Troubleshoot Manual V1.0
Corporate Profile 2023
Product Portfolio 2023
Calendar

The upcoming seven days of events will be displayed for all

instruments. Example: LC instrument expires 2022-12-31

Lead Request

You can request a lead to the country of your choice. Please allow up to 72
hours for your lead to be generated to your official email-ID.
2. ​Calendar Section

You will be able to see all instrument events in your calendar.

The following events will be displayed in the calendar.

Instrument expires date.

Instrument’s partial/full presentation maturity date
Instrument issued date
​3. Instrument Section
3.1. Instrument
List Page
You can create a Corporate Bond Instrument.
Your instruments are listed on this page.
By default, 30 instruments will be shown on a single page. To
view more instruments, click the “Next” button.
The following columns are shown:

Created date – When the draft was created. Example: 2022-12-30.

Issue date – When the draft was issued. Example: 2022-12-30.

Reference – instrument reference number.

Example: TTP81179.1010.

Type – Instrument type.

Example: LC, SBLC, BG, PB/PG, APG.

Company name – Company name of the applicant. Example:

Trading Company Private Limited.

Amount – Instrument total value.

Example: USD 200000.

Agent name – Sales team member (TFS, TFC, TFE).

Example: Jane Doe.
Swift – If swift acceptance is uploaded then the image
will be shown.

Draft – If Draft acceptance is uploaded then the image

will be shown.

Actions:

Instrument issued:
Once the instrument is issued, a checkbox will appear here.

Edit instrument:
To update the Corporate Bond click here

View instrument:
To view further instrument details, click here.

Status log:

Shortcut to view the following:

Indemnities.
Fees.

Fees status:
Not paid
Partially paid
Fully paid
Filters:

The following filters are available:

Search – Search based on the instrument “Ref.no, Applicant/

Beneficiary Company name, Issue date”.

Status filter – Filter following statuses “Indemnities, Paid, Issued, Un

Issued, Journal, Full Presentation”.

Agent filter – Filter based on the name of the sales team member
(TFS, TFC, TFE).

Instrument type – Filter all types of instruments (LC, SBLC, BG,

PB/PG, APG).

Archive – To filter archived Instruments, click this checkbox

Archive and click the filter Filter button.

Filter – To confirm the options chosen above, click this

button Filter

Clear button – To clear the filtered data, click this button Clear

Export – To export all the instruments in Excel format, click this

button Export
3.2. Instrument
View Page
The following details are displayed:

Instrument summary section.

Instrument details section.
Status log section.
Archive log section.

Instrument summary section:

Reference number – instrument reference number.

Example: TTP81179.1010.

Owner name – Who created the draft.

Example: John.

Agent – Sales team member name (TFS, TFC, TFE).

Example: Jane Doe.

Instrument type – Name of the instrument.

Example: LC, SBLC, BG, PB/PG, APG, CB.

Created date – When the draft was created.

Example: 2022-10-20.

Issue date – When the draft was Issued.

Example: 2022-10-20.

Amount paid – The previously paid amount by the applicant.

Example: USD 2000.
Company type – Applicant company type.
Example: Partnership, Private Company.

Balance pending – The amount owed by the applicant.

Example: Invoice amount – USD 1000, Amount Paid – USD 500,
Balance amount- USD 500.

Instrument amount – Total value of the instrument.

Example: INR 20000.

Instrument validity – Validity of Instrument.

Example: 180 days validity.

Invoice amount – Total value of the invoice.

Example: USD 2000

Instrument details section:

Applicant and Beneficiary company details in general format.

Applicant and Beneficiary company details in swift format
(LC ONLY).
Beneficiary bank details.
Invoice & shipment details.
Indemnity details.
Invoice
Draft
Applicant and Beneficiary company details in the general
format – This is the long version of the company details and
each row can be 65 characters.
Example: Trading company private limited, 23, Park avenue
street, Chennai – 600004, Tamilnādu,
India.

Applicant and Beneficiary company details in the swift format:

(LC ONLY) – This is the short version of the company details and
each row can be 35 characters.
Example: Trading company private limited, 23, Park avenue street,
Chennai – 600004, Tamilnādu,
India.

Beneficiary bank details:

Bank name – Name of the beneficiary bank.

Branch name – Name of the beneficiary bank branch name.
Bank city – City of the bank.
Bank country – Country of the bank.
Bank account number – Beneficiary bank account number.
Bank account name – Account name of the beneficiary bank.
Bank Swift code – Swift code of the bank.
Invoice & Shipment details:

Invoice to – Company paying the fees (Applicant or Beneficiary).

Example: Applicant.

Instrument amount – Instrument total value.

Example: USD 2000.

Invoice amount – Total value of invoice.

Example: USD 2000.

Tenor/Draft at – Validity period of the instrument.

Example: Sight, Terms and Usance, Maturity.

Tenor description (LC ONLY) – Description of tenor.

Example: 90 days after the bill of lading date.

Tolerance amount (LC ONLY) – Specifies the tolerance relative to the

documentary credit amount as a percentage plus and/or minus that
amount.
Example: -5% and +5%.

Guarantor for instrument – Who is signing the indemnities.

Example: Applicant or Beneficiary

Beneficiary bank swift code – Bank swift code.

Example: CTBAAU2S.
Invoice:
Source of funds

Draft:
Simplex Draft

Indemnities details:

The following downloadable documents are displayed:

Bill of Exchange.
KYC Request.
Guarantee / Indemnity Deed.
Application.
UBO form.
Proprietor’s Certificate or Board resolution/Director Certificate.
Draft Acceptance – If uploaded.
Swift Acceptance – If uploaded.
Status log section:

Shortcut to view the following:

Indemnities.
Fees.

Archive log section:

The details of when your instrument was archived and who

archived your instrument will be displayed.
​4. ​Account Request
4.1. ​Facility Letter

Facility letter request for trade finance accounts:

4.1.1. Details of Facility
Letter List Page
Your facility letter accounts are listed on this page.
By default, 10 accounts will be shown on a single page. To view
more accounts, click the “Next” button.
The following columns are shown:

Date – When the facility letter account was created.

Example: 2022-10-20

Reference number – Facility letter reference number.

Example: EEB_FL_1008.01.

Company name – Company name of the facility letter account.

Example: Trade private limited.

Agent name – Sales member name (TFS/TFC/TFE).

Example: Jane doe.

Total limit – Total limit of facility letter account.

Example: USD: 300000.

Company type – Type of your company.

Example: General partnership, Sole trader.
Status:

Shortcut to check the following:

Account open
Account approval pending
Account rejected

Actions:

View facility letter account:

To view further facility letter account details, click here

Status log:

Shortcut to view the following:

Indemnities.
Fees.
Account status.

Search filter:

Search based on facility letter account “Created date, Reference no.

Total limit, Company name, Agent name, Company type”.

Export:

To export all the facility letter accounts in Excel format,

click this button Export
4.1.2. Details of Facility
Letter View Page
The following details are displayed:

Facility letter account summary section.

Total limit & Invoicing section.
Status log section.
Downloadable documents section.

Facility letter account summary section:

Company details – This is the long version of the company details,

each row can be 65 characters.
Example: Trading company private limited,
23, Park avenue street, Chennai – 600004, Tamilnādu, India.

Personal guarantee – Guarantee for your company.

Example: Mr. Jane Doe.

Date – When the facility letter account was created.

Example: 2022-09-20.

Company type – Type of your company.

Example: Sole trader, Limited partnership.

Reference number – Facility letter account reference number.

Example: EEB_FL_1008.01.

Agent name – Sales member name (TFS/TFC/TFE).

Example: Jane Doe.
Invoice amount – Total amount of Euro Exim Bank
issuance fees.
Example: USD 20000

Bank fees – The percentage of bank charges.

Example: 0.25%

Back to facility letter list – Go to the facility letter list and click this
button Back To Trade Finance List

Total limit & Invoice section:

Letter of credit – The limit of LC value.

Standby letter of credit – The limit of SBLC value.
Bank guarantee – The limit of BG value.
Total limit – Total value of facility letter account.

Example: Total limit section. Letter of credit – USD: 1000

Standby letter of credit – USD: 1000 Bank guarantee – USD: 1000
Total limit – USD 3000

Invoice amount – Total amount of Euro Exim Bank issuance fees.

Total paid amount – The total amount of issuance fees paid.
Balance amount – The pending amount of the issuance fees.

Example: Invoice section. Invoice amount – USD: 300 Total paid

amount – USD: 100 Balance amount – USD: 200
Status log section:

Shortcut to view the following:

Indemnities.
Fees.
Account status.

Downloadable documents section:

The following documents are displayed:

Facility Letter.
Proforma invoice.
E-KYC invoice.
E-KYC acceptance (If it’s uploaded)
4.2. Corporate
Account
A Bank account opened on behalf of a corporate, corporation,
business entity, etc. Euro Exim Bank requires the corporation to be
either engaged in import/export business (trade finance) or using
our merchant account facility.
4.2.1. Details of Corporate
Account List Page
Your corporate accounts are listed on this page.
By default, 10 accounts will be shown on a single page. To view
more accounts, click the “Next” button.
The following columns are shown:

Date – When the corporate account was created.

Example: 2022-10-20.

Reference number – Corporate account reference number.

Example: ETC69.001.

Invoice amount – Total amount of Euro Exim Bank issuance fees.

Example: USD: 200000.

Company name – Company name of the corporate account.

Example: Trade private limited.

Agent name – Sales member name (TFS/TFC/TFE).

Example: Jane doe.

Status:

Account open
Account approval pending
Account rejected
Actions:

View corporate account:

To view further corporate account details, click here

Status Log:

Shortcut to view the following:

Indemnities.
Fees.
Account status.

Search Filter:

Search based on corporate account “Created Date, Reference no,

Invoice currency code, Company name or Agent name”.

Export:

To export all the corporate accounts in excel format,

click this button Export
4.2.2. Details of Corporate
Account View Page
The following details are displayed:

Corporate account summary section.

Invoicing section.
Status log section.
Downloadable documents section.

Corporate account summary section:

Company details -This is the long version of the company details,

each row can be 65 characters.
Example: Trading company private limited,
23, Park avenue street, Chennai – 600004, Tamilnadu,
India.

Date – When the corporate account was created.

Example: 2022-10-20.

Reference number – The corporate account reference number.

Example: ETC69.001.

Agent name – Sales member name (TFS/TFC/TFE).

Example: Jane Doe.

Director name – Name of the company directors.

Example: Jane Doe.

Director email – Email address of the company directors.

Example:[email protected].
Director phone number – Phone number of the company
directors.
Example – 9876543210.

Back to corporate account list – Go to corporate account list,

click this button Back To Trade Finance List

Invoice section:

Invoice amount – Total amount of Euro Exim Bank issuance fees.

Total paid amount – The total amount of issuance fees paid.
Unpaid amount – The pending amount of issuance fees.

Example: Invoice amount – USD: 300; Total paid amount – USD: 100;
Unpaid amount – USD: 200.

Status log section:

Shortcut to view the following:

Indemnities.
Fees.
Account status.

Downloadable documents section:

The following documents are displayed:

Introduction letter.
Terms and conditions.
Proforma invoice.
E-KYC invoice.
E-KYC acceptance (If it’s uploaded).
Corporate_mandate_form.
5. ​RMA Search
Search the SWIFT code to find the best possible RMA routing.

Enter the Bank SWIFT code in the search field and click the
Search button.
The following results will be displayed for the searchable routing
bank:

1. Direct RMA
2. Indirect RMA
3. Country Associated RMA
4. Region Associated RMA

Example: Sample Beneficiary Bank SWIFT code – “BOFAUS3N”

Direct RMA – EXTNTZTZ —> BOFAUS3N

Indirect RMA – EXTNTZTZ —> BKONMUMU —> ABNGNGLA —>
BOFAUS3N