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AI_Phase1

The document outlines the creation of a Python-based chatbot aimed at enhancing customer service by answering user queries effectively. It emphasizes the importance of predefined responses, user interaction design, natural language processing, integration with systems, and adherence to security practices. The conclusion highlights the necessity of defining the chatbot's scope and adapting to evolving user needs.

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msthygarajan
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14 views7 pages

AI_Phase1

The document outlines the creation of a Python-based chatbot aimed at enhancing customer service by answering user queries effectively. It emphasizes the importance of predefined responses, user interaction design, natural language processing, integration with systems, and adherence to security practices. The conclusion highlights the necessity of defining the chatbot's scope and adapting to evolving user needs.

Uploaded by

msthygarajan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Create a Chatbot in

python

Presented By,
SIVASUBRAMANIAN TJ
01 PROBLEM DEFINITION

02 DESIGN THINKING

03 CONCLUSION
PROBLEM DEFINITION

We take upon the challenge to create a chatbot in Python that provides


exceptional customer service, answering user queries on a website or
application. Our objective is to deliver high-quality support to users,
ensuring a positive user experience and customer satisfaction.
DESIGN THINKING
To create a chatbot that can answer common questions, provide guidance,
and direct users to appropriate resources, you should consider the following
aspects:

Answers and Responses:


Prepare a set of predefined answers and responses for the
common questions. These responses should be accurate and informative.

User Interaction:
How users will interact with the chatbot? It will be a text
Based chatbot with an user-friendly interface.
Natural Language Processing (NLP):
Implement NLP techniques to understand user input more effectively.
This includes entity recognition, intent detection, and sentiment analysis.

Integration:
Integrate the chatbot with relevant systems or databases to access up-
to-date information or perform specific tasks.

Security and Privacy:


Ensure that the chatbot follows best practices for security and privacy,
especially if it handles sensitive information.
Documentation:
Provide documentation or help resources for users to understand how to
interact with the chatbot effectively.

User Training:
If necessary, provide training to users on how to use the chatbot
effectively and encourage its adoption.
CONCLUSION

A well-defined chatbot scope and functionality are essential for delivering a


chatbot that adds value to users and meets their needs. This process is
dynamic, and it's important to iterate and adapt as user requirements
evolve over time.

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