Agenda

1. JIRA Context
2. What is JIRA with brief demonstration
3. Why JIRA
4. JIRA Concepts with detailed demonstration
5. Benefits
- To Business Analysts
- To Project Managers
- To QAs
- To Developers
5. Q & A
WHAT IS JIRA
JIRA is a tool developed by Australian Company
Atlassian. It is used for bug tracking, issue
tracking, and project management. The name
"JIRA" is actually inherited from the Japanese
word "Gojira" which means "Godzilla".
Context

Don’t scatter your work into

million fragments. Put all of your
team’s work into a single JIRA
project

report
 JIRA In Nutshell
Jira is a cloud- and
subscription-based issue
tracking tool designed to
handle team coordination in It increases and improves
agile software development as productivity by cutting
well down on time wasted on
tracking issues and
It helps it users in coordination.
prioritizing, assigning,
tracking, reporting and
auditing the issues in
form of software It enhances quality by
ensuring all tasks are
requirement, bugs, tasks
and change requests. recorded down with all the
details and followed up till
completion.
It is a highly
customizable platform. It allows to outline the
It's users can customize entire project progress
to match their business and ensures
processes. collaboration with a
multitude of tools.
JIRA features & tools
Scrum Board,
Kanban Board
Agile
Development
Create, handle, and
visualize Epics,
Stories, Sub-tasks Burndown Charts,
Reports Sprint Report,
Roadmaps Velocity Chart

View the entire Search, filter & sort

sprint, backlogs, Smart Issue issues, Intelligent
activities Extensive Tracking side bar menu to
collaboratively perform quick
Dashboard &
actions
Activity Log

Time Time Tracking with Color Indication

Create tasks, Quick issue Tracking and real-time progress
feature requests, creation Personalized &
bug reports, and Secured access
helpdesk tickets on
the go Restricts the access
of certain task with
given security level
WHY JIRA
• JIRA has over 10,000 customers in more than
90 countries.
• Some examples are; HSBC, Yahoo, Pfizer, Nokia,
Disney, American Express and many more
• Just because It is JIRA

JIRA can be used with any type of

Any company can customize the
project management methodologies. It
system to its business processes, even easily covers different phases of
if they are quite unique in nature. software development phases & allows
Users can create varied workflows
simple collaboration across various
and tasks. resources involved in the project.

Easily integrated with external

systems. For example; Zendesk Powerful Atlassian suite of products that
(customer service), Git (revision can be easily integrated with JIRA and
control), Salesforce, Microsoft extend its initial functionality
Dynamics CRM (client relations (Confluence, Gliffy, Trello etc.).
management)

JIRA offers different variants of It provides features like; real-time

database usage. It gives a possibility notification, extensive search with
not only to use its internal HSQL export, create issues easily using its
database, but also integrate it with the templates like predefined process and
external database (MySQL, subtasks, JIRA mobile app etc.
PostgreSQL, etc.).

The next section will explain why JIRA is one of the best tools to be used in software development
JIRA Concepts

JIRA has taken software development to next

level with its unique functions which provides
ease in working.
 Projects, Issues & Sub-tasks

LEVEL 1 PROJECT CATEGORIES

Define
Project
Categories PROJECTS
LEVEL 2
Distribute
Projects COMPONENTS VERSIONS

LEVEL 3 ISSUES
Define issues &
Create issues
(Stories, bugs etc.)
ISSUE TYPES ISSUE TYPES

LEVEL 4
SUB SUB SUB SUB
Breakdown issues TASKS
TASKS TASKS TASKS
into sub-tasks
Projects, Issues & Sub-tasks (Sample of Projects)
Projects, Issues & Sub-tasks (Issue Types & Sub-tasks with
hierarchy)
 Confluence

Confluence is Atlassian's content collaboration tool used to help teams

collaborate and share knowledge efficiently.

In Confluence, content is created and organized using spaces, pages, and

blogs. Confluence's collaboration tools allow users to write, edit,
comment and get work done together within the Confluence interface.

It is effective and useful in;

• Organized workspaces: In Confluence, one can create a centralized

space for every team, department, or major project to share
information and keep work organized
• Page and file versioning: One can track every version and change that
you make to a page. Files are automatically managed in versions.
Integrate with JIRA tools
• Reference in user stories, bugs etc.
• Manage meeting notes, project plans, product requirements, at the
same time as other users are editing and see all the changes at once
• Collaborative forum
Set up an Agile Project

Demo link;
Sprint Backlog
Sprint Board
Kanban Board
Manage Project with Agile concepts- Backlog
Manage Project with Agile concepts- Sprint
Manage Issues – Workflow (sample)

Workflow defines the series of steps or stages an issue/ bug goes through during its lifecycle from creation to the
closing of the issue.
Manage Issues - with Priorities

▪ This is where all priorities live

▪ Icon and name representing a priority
▪ Priority scheme that a priority is used by, can click it to see the list of schemes.
▪ Here you can create a new priority
▪ Not only issues but projects, tasks can be prioritized
Manage Issues - Tracking
Powerful search
Configurable Dashboards
Notifications
A Lot more than you can use in your first project

▪ Secure —JIRA provides fine-grained enterprise level security

▪ Usable — Intuitive interface designed with both business and technical users in
mind

▪ Evolving Consistently — Upgrades and evolves itself in timely manner

▪ Administration —A low maintenance system with straightforward

administration capability

▪ Extensible — With over 100 plugins contributed by the community

▪ Open — An open API, full source code access allow for further integration and
customization of JIRA functionality
 Reporting – Some examples

Agile Reports Analysis Reports Forecast Management

▪ Burn down Chart − Track the total ▪ Average Age Report ▪ Time Tracking Report − Shows the
work remaining, also whether sprint original and current time estimates
is achieving the project goal or not ▪ Created Vs Resolved Issue Report for issues in the current project. It
▪ Sprint Chart − Track the work ▪ Pie chart Report can help to determine whether work
completed or pushed back to the is on track for those issues.
backlog in each sprint ▪ Recently Created Issue Report
▪ Velocity Chart − Track the amount ▪ Resolution Time Report − ▪ User Workload Report − Shows the
of work completed from sprint to time estimates for all unresolved
sprint ▪ Single Level Group by Report issues assigned to a user across
▪ Cumulative Flow Diagram − Shows ▪ Time since Issues Report projects. It helps to understand how
the statuses of issues over time. It much a user is occupied, whether
helps to identify high-risk issues or overburdened or has less work.
unresolved important issues.
▪ Version Report − Track the ▪ Version Workload Report − Displays
projected release date for a version. how much outstanding work is
remaining per user and per issue. It
▪ Epic Report helps to understand the remaining
▪ Control Chart work of a version.
▪ Epic Burn Down
▪ Release Burn Down
Reporting – Some examples
Benefits

Jira Software is built for every member of your

software team to plan, track, and release great
software.
For Business Analysts

• JIRA simplifies day-to-day BA activities and take BA

practice to next level as well as helps in delivering
value without Agile training

• Manage, Groom and prioritize Backlog effectively

• Hassle-free tracking of the issue from its creation to
closure

• Ease in Requirement Management with JIRA

Roadmap (epics, user stories etc.), Confluence
• Faster Collaboration with other team members

• Adds value to user stories with features like linking

other tickets, documents, diagrams etc.
• Create interactive diagrams and flows with Giffy in
quick time
For Project Managers

• JIRA helps project managers in planning, practicing

and monitoring Agile project management
ceremonies and practices with a great clarity

• Plan sprints, and distribute tasks across the

software team
• Estimate, Prioritize, track and discuss team’s work in
full context with complete visibility

• Decision oriented and intelligent reporting

• Highly effective in time management and enhancing
productivity

• Clear and precise communication with status

updates across the teams
• Interactive and customize Dashboards, workflows to
get an overview of activities and their progression
For QAs

• JIRA provides a smoothness in manual testing and test

case management activity
• Acceptance, integration, functional tests can be set up
easily inside Jira

• Linking test cases to bugs and requirements

• Workflow controls QA, devs and tester actions

• Multiple affects/fix for versions

• Ability to add subtasks for manual testing

• Manage interactive test reports

• Track test results, activity, and progress effectively
For Devs

• JIRA help developers in organizing and planning

their work without any hassles
• Provide timely updates on progress

• Join and collaborate with team as well as visualize

the progress on board

• Jira automatically updates issues and transitions

work when code is committed

• Add efforts and estimations against the sub-tasks as

well as record the time spent against them
• Helps in increasing efficiency by saving time and
efforts
For Stakeholders

• Get BI project reports to make quick decisions

• Links to any and all relevant information related to
the project

• Manage and analyze roles and responsibilities of

team members
• Establish communication and collaboration strategy

• Monitor the project and get the agile reports to

refer in agile ceremonies like stand ups, sprint
planning, sprint retrospectives

• Create and set up work flows

• Help in bringing control and track the project real-
time