Referral Policy
Policy Name: Referral Policy
Date of implementation: 2/01/2024
Approved By: Medical Officer In charge CHC/PHC
Name:DR. VINOD NAYAK
Prepared By: CHO
Name: DR. RINKU KHATEDIYA
Referral Policy:
PROCESS DETAILS:
All patient transfers shall be well co-coordinated with the facility
where patient is being transferred.
Decision of transfer / referral shall be taken by the CHO/ANM and
the same shall be intimated to patient and relatives with reasons.
Patients coming in for Emergency shall be provided with first aid
treatment and stabilized, if required before transferring.
All patients who are being transferred to the external facility
(including transfers from emergency) shall be provided with a case
summary mentioning the status of patient, significant findings and
treatment given in the hospital.
ACTIVITY AND RESPONSIBILITY:
S. ACTIVITY RESPONSIBILITY
NO.
1. Patient will be referred if the concerned CHO/ANM
equipment or services are not available in the
HWC.
2. If the patient comes in emergency situation, basic CHO/ANM
treatment will be provided and if required refer
the patient to nearest referral center for better
treatment and follow up should be done by
referral facility.
3. Enter patient case records in the referral slip CHO/ANM
format /CPHC IT application and provide
information on the closest and most appropriate
health facility for seeking care.
4. Before shifting of Beneficiary CHO/ANM should CHO/ANM
inform concern referral facility for availability and
all necessary arrangements
Provide information to the service providers at
referral centers for the patients and enter the
details in Referral slip and Referral out register.
5. The patient shall be transported by the support of CHO/ANM
108 ambulances, and if not possible then the
patient can go on their own vehicle.
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