DISCIPLINE AND IDEAS IN
THE APPLIED SOCIAL
SCIENCES
11
Quarter 4
Module 11
Appropriate Settings and
Situations in Undertaking
Communication
Discipline and Ideas in the Applied Social Sciences (DIASS) – Grade 11
Quarter 4 – Module 11: Appropriate Settings and Situations in Undertaking
Communication
First Edition, 2020
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Management Team: Ma. Evalou Concepcion A. Agustin
OIC-Schools Division Superintendent
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Discipline and Ideas in the
Applied Social Sciences 11
Quarter 4
Self Learning Module 11
Appropriate Settings and
Situations in Undertaking
Communication
Introductory Message
For the facilitator:
Welcome to the subject Discipline and Ideas in the Applied Social Sciences Grade
11, Self-Learning Module on Appropriate Settings and Situations in Undertaking
Communication!
This Self-Learning Module was collaboratively designed, developed and reviewed by
educators from the Schools Division Office of Pasig City headed by its Officer-in-Charge
Schools Division Superintendent, Ma. Evalou Concepcion A. Agustin, in partnership with
the City Government of Pasig through its mayor, Honorable Victor Ma. Regis N. Sotto. The
writers utilized the standards set by the K to 12 Curriculum using the Most Essential
Learning Competencies (MELC) in developing this instructional resource.
This learning material hopes to engage the learners in guided and independent
learning activities at their own pace and time. Further, this also aims to help learners
acquire the needed 21st century skills especially the 5 Cs, namely: Communication,
Collaboration, Creativity, Critical Thinking, and Character while taking into consideration
their needs and circumstances.
In addition to the material in the main text, you will also see this box in the body of
the module:
Notes to the Teacher
This contains helpful tips or strategies that
will help you in guiding the learners.
As a facilitator you are expected to orient the learners on how to use this module.
You also need to keep track of the learners' progress while allowing them to manage their
own learning. Moreover, you are expected to encourage and assist the learners as they do
the tasks included in the module.
For the learner:
Welcome to the subject Discipline and Ideas in the Applied Social Sciences Grade
11, Self-Learning Module on Appropriate Settings and Situations in Undertaking
Communication!
This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to process
the contents of the learning material while being an active learner.
This module has the following parts and corresponding icons:
Expectations - This points to the set of knowledge and skills that you
will learn after completing the module.
Pretest - This measures your prior knowledge about the lesson at
hand.
Recap - This part of the module provides a review of concepts and
skills that you already know about a previous lesson.
Lesson - This section discusses the topic in the module.
Activities - This is a set of activities that you need to perform.
Wrap-Up - This section summarizes the concepts and application of
the lesson.
Valuing - This part integrates a desirable moral value in the lesson.
Posttest - This measures how much you have learned from the
entire module.
EXPECTATIONS
At the end of the lesson in this module the student shall be able to:
1. Identify the settings in which communicators are found;
2. Illustrate the different processes and methods involved in undertaking
communication; and
3. Distinguish the appropriate communication media channel(s) to use in different
settings and situations.
PRETEST
TRUE OR FALSE. Directions: MARK (/) on the space provided before the number if the
statement is true and MARK (X) if it is false.
__________1. A responsible and responsive government provides its citizens with timely,
accurate, clear, and complete information about its programs, services, and
policies.
__________2. Civil society refers to organizations that advocate environmental protection,
animal rights, peace and health.
__________ 3. Private sector refers to business and industries run by individuals and
companies rather than by the government.
__________ 4 Communication process can be horizontal, vertical or downward.
__________ 5. Decoding is the process of putting information into symbolic form.
Reference: The Padayon Series DIASS by: Dela Cruz, Fernandez, Melegrito & Valdez
(Phoenix)
RECAP
“The goal of communication is to send information—and the understanding of that
information—from one person or group to another person or group. This communication
process is divided into several basic parts: A sender pass a message through a channel to
the receiver.”
Communication is a complicated process that involves a sender and a receiver. The
purpose of communication is to send messages to inform, direct or educate. Effective
communication produces desired businesses, productive relationships and satisfaction
between people.” https://www.google.com/search
LESSON
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“The most basic and powerful way to connect to another person is to listen. Just
listen. Perhaps the most important thing we ever give each other is our
attention…. A loving silence often has far more power to heal and to connect than
the most well-intentioned words.”
― Rachel Naomi Remen
------------------------------------------------------------------------------------------------------------------------
Overview
Have you experienced to receive an information or announcement from your
barangay? Or a written communication from any business industries in your place or from
a legit organization like from charitable groups or church-related groups? Have you
thought about who made the communication? Or from whom does it come from and the
reason why the communication was made? These are some of the questions you need to
consider upon learning this lesson. The following are some of the settings in which
communication takes place.
1. Communication in Government
Government communication can be defined as all activities done by the public
sector institutions that the government supervises for the purpose of presenting and
explaining government plans, decisions and actions. It is also used to promote legal
processes, defending recognized values and to foster patriotism.
It could either be in oral or written in all formal activities. As such it could also be
active where it provides all general information in an organized fashion to the public for
all activities of the government are planned, systematic and financed. On the other hand,
it is passive when the administration transmit information to any individual, group or
organization who request under certain provisions in the law access to information.
A. Types of Government Communication
1. Government-wide communication. Communication occurs in all structured
communication where its purpose is for presenting government activities like to
explain decisions, and present actions.
2. Communication relating to benefits. Communication occurs to ensure
beneficiaries are receive by the people to avail services.
3. Involving Institutional Communication. Communication to enhance the
visibility and influence of an organization. This type of communication is to
clarify the values to be conveyed and incorporating these values in all
communication activities and implementing the appropriate procedures.
2. Communication in Civil Society
Communication done by a Non-government organizations (NGOs) is an example of
this setting. Different advocacies like Greenpeace, animal rights, environmental protection
are examples of these.
3. Communication in Private Sector
Communication in any business industries where information, persuasion and
mobilization are the primary needs of the private sector.
4. Other Settings
a. Schools - communication for instruction and socialization to inform stakeholders
like parents, faculty and students.
b. Communities are organized in varying degrees of structure and using different
systems.
c. Online communication- done in social networking sites like fb, twitter, etc.
B. Tools of Communication
Communication is a key element of human behavior. In other words, it is an act by
which one person gives to or receives information from other person about that person's
needs, desire, knowledge, opinions and perceptions. Communication in the workplace can
occur under many different modes such as writing, verbal and nonverbal (body gestures
and facial expression). In business and industry, communication helps to align workers to
work with one another and to achieve the objective of the organization, which means
objectives, can be in the target, attained and improved. Without workplace
communication, nothing can be done.
Reference: https://knepublishing.com/index.php/KnE-Social/article/view/4324/8930
A wide variety of communication tools are used for external and internal
communication. These tools include:
1. Print Materials - Newspapers, reports, books, posters, brochures, etc.
2. Non-print materials - Videos, TV shows, radios, presentations
3. Technologies- cellphones, telephones, tablets, computers and laptop
4. Online Tools- Social Media, electronic mails
C. Process of Communication
In understanding the process of communication in any organization, patterns on
where information and messages go is critical. This is called the directionality of
communication. Among these are the following:
1. Vertical Communication- refers to sending or receiving messages between
levels of hierarchy or order whether upward or downward.
2. Horizontal Communication- refers to sending or receiving messages within the
same levels of hierarchy.
3. Downward Communication - is used to send messages from lower a higher rank
to a lower rank.
D. Terms in the Communication Process
The communication process is the guide toward realizing effective communication.
It is through the communication process that the sharing of a common meaning between
the sender and the receiver takes place. Individuals that follow the communication process
will have the opportunity to become more productive in every aspect of their profession.
Effective communication leads to understanding.
The communication process is made up of four key components. Those components
include encoding, medium of transmission, decoding, and feedback. There are also two
other factors in the process, and those two factors are present in the form of the sender
and the receiver. The communication process begins with the sender and ends with the
receiver:
Reference: https://web.njit.edu/~lipuma/352comproc/comproc.htm
• Encoding is putting ideas or information into symbols.
• Decoding is transforming message back into thoughts.
• Message is the information source.
• Receiver is the one who receives the information.
• Sender is the person who share the information.
• Response is the receiver’s reaction to the message.
• Feedback is the receiver’s reaction that is given back to the sender.
• Noise is the unplanned interference.
ACTIVITY
COMMUNITY ENGAGEMENTS
Directions: Recall the days you had undergone a communication with any of the settings
of communication, if not, ask somebody from your community who has an experience and
ask him to help you in doing this activity.
Using the table below, answer the questions provided in each of the following:
1. What information did you receive?
2. What tools or activities were used to bring the information to you?
3. How important do you think are these processes in the society?
COMMUNICATION INFORMATION
TOOLS USED IMPORTANCE
SETTINGS RECEIVE
Office of the Barangay
(Government )
Private Sector
(any Business Industry)
Civil Society
(Labor Unions/ Non-
profit organizations/
Churches)
WRAP–UP
Directions: Communication takes place anywhere at home, in your community and in the
school. Having read and learn about this lesson from the discussion above about the
settings of communication and the processes and tools in it. Try to differentiate these
settings using the Venn diagram below. Indicate also how they are similar and different
from each other.
GOVERNMENT
PRIVATE CIVIL
SECTOR SOCIETY
Photo credit: https://www.pinterest.ph/pin/577164508470898400/
VALUING
Communication is a Human Activity
People communicate their ideas and feelings using language, in whatever form, to
meet their needs. Although animals can communicate with other animals for food, safety
and procreation, listening and speaking using language is a human activity.
It is a process that human beings do. Also, it may be “a deliberate or accidental
transfer meaning” (Gamble and Gamble, 2012). Communication is a human engagement
whether it takes place as one speaks with himself/ herself in prayer or during reflection
(intrapersonal), between two people (interpersonal), among several persons (group
communication), or between one person and a big group or the public.
It is a complex activity that only human beings use, since we are wired as thinking,
feeling and reacting beings. We can use communication as a vehicle to negotiate meaning
in a cycle that prompts further action and reaction. In communication we seek to be
understood and to understand other people in an effort to reach a common goal.
Reference: Suarez, E. L., EdD., et al. (2016). Speak and Listen in Context. Phoenix
Publishing House, Inc.
POSTTEST
MULTIPLE CHOICE: Read the sentences carefully. Choose the correct answer for each of
the following questions. Write the LETTERS ONLY.
1. It is a method by which the communication travels from source to receiver.
A. source/sender B. Message C. channel D. receiver
2. It is a tool of communication where one can read it using newspapers and letters.
A. print B. non-print C. technologies D. online tools
3. It is a term which is used to refer to communication process where sending and
receiving is done between individuals with the same level or rank.
A. downward B. upward C. horizontal D. vertical
4. It is the means that communication happens in business industries.
A. government B. civil society C. schools D. private sector
5. It is a term in the communication process means there is unplanned disturbance
or interference.
A. response B. feedback C. noise D. decoding
Reference: The Padayon Series DIASS by: Dela Cruz, Fernandez, Melegrito & Valdez
(Phoenix)
KEY TO CORRECTION
5. C 4. D 1. C 2. A 3. C
Posttest: MULTIPLE CHOICE
ACTIVITY: ANSWERS MAY VARY
5. ⎷ 4. ⎷ 1. ⎷ 2. ⎷ 3. ⎷
Pretest: MULTIPLE CHOICE
ANSWER:
References
Dela Cruz, Fernandez, Melegrito & Valdez (2016). The Padayon Series DIASS, Phoenix
Publishing House, Inc.
N.d. Knepublishing.Com. Accessed May 14, 2021b.
https://knepublishing.com/index.php/KnE-Social/article/view/4324/8930.
Njit.Edu. Accessed May 14, 2021.
https://web.njit.edu/~lipuma/352comproc/comproc.htm.
Suarez, E. L., EdD., et al. (2016). Speak and Listen in Context. Phoenix Publishing
House, Inc.
