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Swapnil Netankar's CV Bank

Swapnil Netankar is a seasoned Systems Engineer with extensive experience in designing and managing enterprise systems, specializing in IT infrastructure, project management, and security. Currently employed at Quess Corp LTD, he has a proven track record in system upgrades, team leadership, and implementing innovative solutions, including Gen AI applications. He holds a Bachelor's degree in Computer Science and various certifications in project management, system administration, and cybersecurity.

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8 views

Swapnil Netankar's CV Bank

Swapnil Netankar is a seasoned Systems Engineer with extensive experience in designing and managing enterprise systems, specializing in IT infrastructure, project management, and security. Currently employed at Quess Corp LTD, he has a proven track record in system upgrades, team leadership, and implementing innovative solutions, including Gen AI applications. He holds a Bachelor's degree in Computer Science and various certifications in project management, system administration, and cybersecurity.

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makeyourpcnew
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© © All Rights Reserved
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Swapnil Netankar

Systems Engineer Management


.

. . . .

9699514132 [email protected] Panvel 410206 14/11/1986

PROFESSIONAL SUMMARY

Seasoned professional with experience in designing, developing, and implementing large-scale enterprise systems. Adept at leveraging
technical knowledge and expertise to troubleshoot system issues, improve system performance and develop innovative solutions. Proven
ability to analyse and optimize system architecture, track record of successfully managing projects, troubleshooting complex issues, and
providing technical support, identify and mitigate security risks and manage system upgrades. Knowledgeable in virtualization, cloud
computing and automation tools. Pursuing Azure Cloud Architect and Gen AI next level skills.

1. System Administration
2. Leadership
3. Project Management
4. Microsoft 365 Technologies
5. Gen AI, LLMs
6. Virtualization
7. IT infrastructure

EXPERIENCE

SYSTEM ENGINEER Management, RIL, Mumbai


Geekay Infotech, June 2022-Jan 2024

Current – Quess Corp LTD, February 2024 - current

• Architected and deployed major upgrades across different IT environments, along with maintaining and managing existing setups.

• Acting Team Manager, team size - 8 • Supervised VVIP IT issues


• Directed the setup, monitoring, and maintenance of alerts on network and servers for better management of IT infrastructure.

• Creating and deploying Gen AI RAG applications using Open Source Models at 2 client locations.
• Maintaining enterprise network devices, servers, high end user devices, kept inventories.
• Ensured all devices has maximum security with updated and patch management.
• Ensured robust failover processes and alert mechanisms were in place for high uptime.
• Managed the enterprise network devices and monitored security logs.
• Implementing firewalls to add extra layers of protection against security breaches.
• Record computer/network devices issues and devise prompt solutions
• Supervised site's SOC team for robust data, network, and physical security
• Configured and maintained UPS on critical infrastructure resulting in enhanced system stability.
• Reduced cost by 20% through improved procurement and vendor negotiation
• Managed and configured MS 365 tenants. Troubleshoot M365 issues.
• Intune MDM enrolments, apps installation on multiple platforms. Deploy configuration profiles and policies for BYOD and corporate
devices.

• Deploy security policies, devices, app and browser controls.


• Create and manage users/groups in Azure AD. Managed user identity. Managed auth methods.
• Migrate 3rd party mail servers to M365.
• SharePoint management, secure data by applying policies for internal and external sharing of data.
• Managed anti-malware, anti-phishing policies. Deploy safe attachments policies.
• Created users and deployed security on their domain devices.
• Windows Server formatting/installation, server configuration, RAID configuration.
• iLO port configuration, iLO issues troubleshooting. Configure AD in server. Configure DNS server. AD backup.
• Created and Managed Group Policies for organizational needs.
• Manage NAS, cloud security, user cloud security.
• Tools used for security – Nmap, Wireshark, Forcepoint, Xcitium EDR, SEP
• Conducted regular reviews and testing of disaster recovery and incident management scenarios.
• Worked onsite, communicated with clients, service providers, and the team to resolve issues swiftly.
• Established and maintained monitoring systems that identified and resolved system issues before customers were affected.

• Established processes to track and monitor key performance indicators, allowing for informed decision-making.
• Developed a comprehensive strategy that increased team productivity.
• Developed a system for tracking and monitoring KPIs.
• Established and maintained relationships with key stakeholders, resulting in improved collaboration and decision making.

SENIOR CONSULTANT, Airoli, Navi Mumbai


Sutherland, December 2015-December 2021

• Installed, configured, and maintained Symantec's business technology systems, monitoring systems for efficiency and gaps to drive
continuous improvement efforts.

• Acting TL for team size of 14.

• Handled Symantec tools,

• Handled L2 and L3 support tickets, worked with the clients and customers to keep IT environments, and security solutions updated.

• Conducted equipment and systems testing, uncovering issues for immediate remediation.
• Configure Firewalls, install VPNs, run security scans, detect hard to find PUPs, system resources consuming services then eliminate
them.

• Monitor security logs to find new trends of malicious attacks.


• Fixing and reporting emerging issues related to Symantec services.
• Fixed OS based issues to ensure maximum security on devices.
• Developed a comprehensive customer loyalty program that increased customer retention by 35% .

• Collaborated with cross-functional teams to identify and resolve customer issues.

EDUCATION

BACHELOR OF ENGINEERING IN COMPUTER SCIENCE


PRMIT&R, Amravati, January 2005 -2010

Licenses & Certifications

 Career Essentials in Project Management by Microsoft and LinkedIn

 Atlassian Agile Project Management Professional Certificate

 Career Essentials in System Administration by Microsoft and LinkedIn

 Career Essentials in Cybersecurity by Microsoft and LinkedIn

 Build Your Generative AI Productivity Skills with Microsoft and LinkedIn

HOBBIES AND INTERESTS

I am an Avid AAA gamer, love to travel, Graphics and web designing.

LANGUAGES

• Marathi Native
• Hindi Native
• English
.
Fluent

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