BY NILANJAN BOSE

DAY-4
TOPICS TO BE COVERED

BUSINESS LETTER
CV VS RESUME

What is Business
Letter?
Style of Business
Letter What is CV?
Components of What is Resume?
Business Letter Difference
Order Letter between CV &
Sales Letter RESUME
Complaint letter
 QUIZ
1. When should you send a covering
letter?

A. Every time you are sending your

cv to your employer.

B. When it is specifically requested.

C. When you want to disclose

your salary expectation.

D. None of these
 QUIZ
2. Which of the following should NOT feature in
the final paragraph of an application letter?

A. A statement thanking the reader for

their time/consideration.
B. Your availability/interest in
attending an interview.
A statement; saying you look forward
to hearing from the reader.
D. Why you are applying for the
position?
 QUIZ
3. What length should an application
letter normally be?

A. Two pages long.

However, many pages are required for

what you want to say

C. No more than one page of A4.

D. Three pages long.

 QUIZ
4. Long paragraphs are expected in
application letters, so job-seekers can
discuss their skills and qualifications in
great detail.

A. True.

B. False
 QUIZ
5. Which of the following should NOT
be included in an application letter?

A. Reason for the position

B. Qualifications

C. Your problem with the

previous employer.

D. Hobbies
 QUIZ
6. Long paragraphs are expected in
application letters, so job-seekers can discuss
their skills and qualifications in great detail.

A. True

B. False
 QUIZ
7. What is the purpose of the first sentence
of the body of a memo?

A. Introduces the writer of the memo

B. States the purpose of the memo and/or

what action the reader needs to take

C. Tells the audience who to interact with if

they have queries

D. Serves as a formal greeting

 BUSINESS LETTERS

What is called business letter?

Business Letter is a letter which is used by
organizations to communicate in a professional way
with customers, other companies, clients, shareholders
investors, etc.

A good business letter is brief, straightforward, and

polite.

If possible, it should be limited to one single-spaced

typewritten page. Because it is so brief, a business
letter is often judged on small, but important, things:
format, grammar, punctuation, openings and closings.
 STYLES OF BUSINESS LETTER

Two Main Styles

Full block style: Align all elements on

the left margin.

Modified block style: Down the middle of

the page, align the return address, date,
closing, signature, and typed name; align
other elements on the left page margin.
 COMPONENTS

Elements of a Standard Business Letter

Return Address: Your address (or the address of the

company you represent). If you are using preprinted
stationery, there is no need to retype the information.

Date: Leave two blank lines after the return address. Always
spell out the month and include the day, a comma, and the
year.

Inside Address: Leave two blank lines after the date. Then
type the address of the person or company to whom you are
writing.

Salutation: Type Dear, followed by the person’s name. End

the line with a colon. If you don’t know the name of the
person, use a title instead (i.e., Dear Editor, Dear Madam).
•Body: Align your message on the left margin. Skip a line
before starting a new paragraph, but do not indent the
paragraph’s first line. Make sure that each paragraph is
clear and concise.

•Closing: Leave two lines of space after your last body

paragraph, then use a conventional closing, followed by a
comma (i.e., Sincerely, Sincerely Yours, Respectfully).

•Signature: Your signature should appear below your

closing. Unless you have established a personal
relationship with the person you are writing, use both your
first and last name.

•.
•Name and Position: Four lines after the closing, type
your full name. Do not include a title (Mr. or Mrs.). If
you are writing on behalf of an organization, type
your title on the next line.
 CV

WHAT IS CV?

A CV,which stands for curriculum vitae (a

Latin phrase meaning 'course of life'), is a
document used when applying for jobs. It
allows you to summarise your education,
skills and relevant work experience
enabling you to successfully sell your
abilities to potential employers.
 RESUME
WHAT IS RESUME?

A brief written account of personal,

educational, and professional
qualifications and experience, as that
prepared by an applicant for a job.
 Difference between CV &
RESUME
A resume is one page summary of your work
experience and background relevant to the job
you are applying to. A CV is a longer academic
diary that includes all your experience,
certificates, and publications.

The CV presents a full history of your

academic credentials, so the length of the
document is variable. In contrast, a resume
presents a concise picture of your skills and
qualifications for a specific position
Resume
Emphasize skills
Used when applying for a position in industry,
non-profit, and public sector
Is no longer than 2 pages, with an additional page
for publications and/or poster presentations if
highly relevant to the job.

CV
Emphasizes academic accomplishments

It is used when applying for positions in academia,

fellowships and grants.

Length depends upon experience and includes a complete

list of publications, posters, and presentations.

Always begins with education and can include name of

advisor and dissertation title or summary .
SITUATION BASED QUESTION

Mr. X has formulated a

Business Proposal on the basis
of a request
SITUATION BASED QUESTION

Mr. Y has decided to write a

short note addressed to
higher authority before
leaving the office. Actually he
has written _____________.
SITUATION BASED QUESTION

Mr. A has organised a

meeting. He appointed Mr.
Ravi to write the gist of the
meeting. So Mr.Ravi is playing
the role of _____________.
SITUATION BASED QUESTION

Mr. Prakash wants to apply for

the post of “ Marketing
Manager”. He wants to share
his experience in detail. What
will he write & Why?
 SITUATION BASED QUESTION

Mr. Aditya wants to discuss the

estimated cost of the project.
Will he discuss through business
letter or business proposal?
 SITUATION BASED QUESTION

Mr. Varun is a person under

whose supervision the meeting is
to be conducted. Mr. Varun is
going to play the role of
__________.
 QUIZ

It is a document which tells

about the topics to be
discussed in a meeting .
 QUIZ

It is a document which is
prepared on the basis of request.
 QUIZ

It is a brief record of the

proceedings of the meeting.
 QUIZ

It is a document which shows the proof of

your academic report.
 QUIZ

It is the minimum number of

people required to conduct a
meeting.
 QUIZ

He is responsible for conducting the

meeting successfully.
 QUIZ

It is a kind of meeting which is organized

annually to discuss various issues.
 QUIZ

It is a kind of meeting in which grapevine

communication exists.
 QUIZ

It is a kind of proposal which is

prepared not on the basis of
request.
 QUIZ

It is a kind of letter in which grievances

have been registered.
 QUIZ

It is a kind of letter in which orders have

been placed.
 QUIZ

It is a kind of letter through which you can

share your additional information regarding
your skill .
 QUIZ

Building a title and table of content

is a part of preparing a Business
Proposal.
 QUIZ

While using e-mail we should

use a professional tone
 QUIZ

The word FAX comes from ________

 QUIZ

The full form of e-mail is ________

 QUIZ

Appeals and representations are used in

__________communication.
 QUIZ

While taking Notes we should

always concentrate on the meat
of the subject.
 QUIZ

INDENTING is not required while

taking notes.
 QUIZ

Use of Key words is required while

taking notes.
 QUIZ

It is a kind of communication in which

people of same department usually interact
among themselves.
 QUIZ

The heading part of Agenda has ______ parts.

 QUIZ

The person who writes the minutes of the

meeting is known as
______________
 QUIZ

Which section of the Minutes document

indicates that the chairperson officially
started the meeting?
 QUIZ

While taking notes we should

always focus on condensing
material.
 QUIZ

It is a meeting which is a mixture of

formal and informal. It is known as
____________
 QUIZ

One important characteristic of

a memo is that it is very _______.
 QUIZ

The word ‘Resume’ means ____

 QUIZ

The word ‘CV’ means ____