TOPIC:

Organizing
Technical
Activities
1. It is determining the scope of work and how it is combined in a job. (Answer A)
a. Division of Labor
b. Division of Labor
c. Departmentation
d. Span of Control

2. It is the number of people who report of directly to a given manager. (Answer D)

a. Division of Labor
b. Division of Labor
c. Departmentation
d. Span of Control

3.establish patterned relationships among components that will meet the objectives effectively. (
Answer C)
a. Informal Organization
b. Non Government Organization
c. Formal Organization
d. Orangutan Nation

4.A management function which refers to the structuring of resources and activities to
accomplish objectives in an efficient and effective manner. ( Answer B)
a. Planning
b. Organizing
c. Staffing
d. Cooperation

INFORMAL GROUPS - is a group when there are instances when members of an organization
spontaneously form a group with friendship as a principal reason for belonging.

Organizational Chart – is a diagram of the organization’s official positions and formal lines of
authority.

ORGANIZATIONAL MANUAL – provides written description of authority relationships, details

the functions of major organizational units, and describes job procedures.

FORMAL ORGANIZATION - is the structure that details lines of responsibilities, authority and
position. It is the planned structure and its represents the deliberate attempt to establish
patterned relationships among components that will meet the objectives effectively.

ORGANIZING – is a management function which refers to the structuring of resources and

activities to accomplish objectives in an efficient and effective manner
TYPES of ORGANIZATIONAL STRUCTURES
1. Functional Organization
2. Product or Market Organization
3. Matrix Organization

Reasons or Factors for Joining or Forming a Group

1. Friendship
2. Common Interest
3. Proximity
4. Need Satisfaction
5. Collective Power
(other answer: Group Goals)

TYPES of AUTHORITY
1. Line Authority
2. Staff Authority
3. Functional Authority
 TOPIC:
Staffing the
Engineering
Organization
1. Which of the following is NOT a method of forecasting?

• a) Time Series Methods

• b) Explanatory Models

• c) Regression Analysis

• d) Recruitment Methods

• Answer: d) Recruitment Methods

2. What does “Programming” involve in human resource planning?

• a) Assessing future human resource needs

• b) Translating forecasted needs into personnel objectives and goals

• c) Monitoring action plans and evaluating success

• d) Attracting qualified persons to apply for vacant positions

• Answer: b) Translating forecasted needs into personnel objectives and goals

3. Which of the following is considered a source of applicants?

• a) Competitors

• b) Forecasting

• c) Leading Indicators

• d) Monitoring Methods

• Answer: a) Competitors

4. In human resource planning, “Evaluation and Control” refers to:

• a) Matching people with jobs to meet organizational goals

• b) Recruiting employees from external sources

• c) Monitoring and assessing the success of action plans

• d) Translating forecasted needs to objectives

• Answer: c) Monitoring and assessing the success of action plans

Ways of Determining the Qualifications of a Job Candidate

- Application blanks

- References
- Interviews

- Testing

Two General Types of Training Programs

1. Training programs for non – managers

2. Training and educational programs for executives

The training needs of managers may be classified into four areas:

decision – making skills,

interpersonal skills,

job knowledge and

organizational knowledge.

refers to the learning that is provided in order to improve performance to the present job.

- TRAINING

is either a voluntary or involuntary termination of an employee.

-SEPERATION

refers to the act of choosing from those that are available the individuals most likely to succeed on the
job

- SELECTION

refers to attracting qualified persons to apply for vacant positions in the company so that those who are
best suited to serve the company may be selected.

- RECRUITMENT

is the management function that determines human resource needs, recruits, selects, trains, and
develops human resources for jobs created by an organization.

- STAFFING
 TOPIC:
Communicating
Multiple Choice

1. In an organization, the manager provides clear instructions to an

employee about completing a task. This helps define the employee’s role
and responsibilities. Which function of communication does this scenario
illustrate?
A) Information Function
B) Motivation Function
C) Control Function
D) Emotive Function
Answer: C) Control Function

2. An employee has received a message from a co-worker and must

interpret the meaning of the message. What step in the communication
process does this represent?
A) Encode
B) Decode
C) Accept
D) Transmit
Answer: B) Decode

3. If an employee feels anxious about not being heard in the workplace,

leading to stress, which communication function is not being fulfilled?
A) Control Function
B) Emotive Function
C) Motivation Function
D) Information Function
Answer: B) Emotive Function

4. Which of the following is an example of verbal communication?

A) A person nodding their head to show agreement
B.)A text message saying "I'll meet you at 3 PM"
C) A person maintaining eye contact during a conversation
D) A person smiling to indicate happiness
Answer: B. A text message saying "I'll meet you at 3 PM"
5. What type of communication barrier is caused when an employee feels
anxious or intimidated about expressing their ideas?
A) Personal barriers
B.) Semantic barriers
C) Physical barriers
D) Organizational barriers
Answer: A) Personal barriers

Identification

1. It is an organized method of providing past, present and projected

information on internal operations and external intelligence for use in
decision making.
Answer: Management Information System

2. It is the process of sending messages between colleagues on an

equal
hierarchical level.
Answer: Horizontal communication

3. The process of sharing information through symbols, including words

and messages.
Answer: Communication

4. When a specific problem or issue arises in a workplace, a ________

may be created and assigned to deal with the problem or issue.
Answer: Task force

5. A communication function which is used as a means to motivate

employees to commit themselves to the organization.
Answer: Motivation Function
Enumeration
I. Forms of Communication
1. Verbal Communication
2. Non-verbal Communication

II. Barriers to Communication

1. Personal Barrier
2. Physical Barrier
3. Semantic Barrier

III. Techniques for Communicating in Organizations

1. Downward Communication
2. Upward Communication
3. Horizontal Communication
 TOPIC:
Motivating
MULTIPLE CHOICE
1. A passionate teacher is dedicated to their students and finds teaching fulfilling and
rewarding. However, they work at a school with poor facilities, inadequate teaching
supplies, and a low salary. What combination of determinants of two-factor theory is
associated with this statement?
A. High hygiene factor but low motivational Factor
B. Both high hygiene factor and motivational factor
C. Both low hygiene factor and motivational factor
D. Low hygiene factor but high motivational factor
2. Statement 1: Herbzerg's theory suggests that there are two types of factors that affects
employee satisfaction and motivation: hygiene factors and motivators. Statement 2:
Herzberg’s Two-Factor Theory claims that increasing hygiene factors, such as salary or
benefits, will lead to higher motivation in employees.
A. Statement 2 is incorrect while statement 1 is correct
B. Both statements are correct
C. Statement 1 is incorrect while statement 2 is correct
D. Both statements are incorrect
3. Aaron recently joined the company and is in the early stages of his career. His salary meets
his basic living expenses, providing him with food, shelter, and a sense of security. Over
time, he forms friendships with colleagues, feeling a sense of belonging and acceptance
within his team.
Joseph enjoys a comfortable office space, good job security, and a fair salary. However, he
finds the work repetitive and lacks opportunities to take on exciting new projects or receive
recognition. As a result, while he’s satisfied with his working conditions, he feels
unmotivated to exceed expectations.
What is true about the above-mentioned statements?
A. Aaron utilizes Herzberg’s Two-Factor Theory, while Joseph uses Maslow’s
Hierarchy of Needs as their motivational theory
B. Joseph utilizes Vroom’s Expectancy Theory, while Aaron uses Maslow’s
Hierarchy of Needs as their motivational theory
C. Aaron utilizes Maslow’s Hierarchy of Needs, while Joseph uses Herzberg’s
Two-Factor Theory as their motivational theory
D. Joseph utilizes Locke’s Goal-setting Theory, while Aaron uses Maslow’s Hierarchy
of Needs as their motivational theory.
4. It refers to the process of activating behavior, sustaining it, and directing it toward a
particular goal.
A. Motivating
B. Inspiring
C. Motivation
D. Inspiration
5. This motivation theory assumes that behavior results from conscious choices among
alternatives whose purpose is to maximize pleasure and minimize pain.
 A. Vroom’s Expectancy Theory
B. Herzberg’s Two-Factor Theory
C. Locke’s Goal-setting Theory
D. Maslow’s Theory of Hierarchical Needs

IDENTIFICATION
1. _____________ is generally considered as the framework for SMART Goals. (Goal
Setting Theory)
2. In Vroom’s Expectancy Theory, the variables used to account this theory are Expectancy,
Performance, and ________. (Valence)
3. Extrinsic refer to payoffs granted to the individual by ________. (another party)
4. Intrinsic are internally experienced payoffs which are ________. (self – granted)
5. ________ refers to the act of giving employees reasons or incentives, to work to achieve
organizational objectives. (motivating)

ENUMERATION
1. Give the 3 Factors contributing to motivation
• Willingness to do a job
• Self–confidence in carrying out a task
• Needs Satisfaction
2. Give at least 3 TECHNIQUES of MOTIVATION
• Motivation through job design
• Motivation through rewards
• Motivation through employee participation
• Flexible Work Schedules
• Family Support Services
• Sabbaticals
3. Give at least three motivation theories.
• Maslow’s needs hierarchy theory
• Herzberg’s two – factor theory
• Vroom’s Expectancy theory
• Locke’s Goal setting theory