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MCM301 Quiz File by Vu Topper RM-1

The document contains a series of multiple-choice questions and answers related to communication, speech delivery, and writing techniques, designed for a mid-term exam. Each question is accompanied by a page reference for further study. The content emphasizes effective communication strategies, audience engagement, and the structure of various types of speeches.

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Malik Aqqib
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0% found this document useful (0 votes)
81 views51 pages

MCM301 Quiz File by Vu Topper RM-1

The document contains a series of multiple-choice questions and answers related to communication, speech delivery, and writing techniques, designed for a mid-term exam. Each question is accompanied by a page reference for further study. The content emphasizes effective communication strategies, audience engagement, and the structure of various types of speeches.

Uploaded by

Malik Aqqib
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Mcm-301 Important Mid Term

Mcq’s Solution 100% Correct :


Solve By Vu-Topper RM!!
(Marks:1) Vu-Topper RM
Question No:1
All of the following are the types of comments from an audience
EXCEPT:
Agreement
Addition
Arbitrate page 75

Question No:2 (Marks:1) Vu-Topper RM


How many purposes your introduction should have:
Four page47
0ne

Question No:3 (Marks:1) Vu-Topper RM


Fillers _________________ the continuity of communication.
Develop
Interrupt page60

Question No:4 (Marks:1) Vu-Topper RM


At what point does an introduction begin?
It begins the moment you address the audience page47

Question No:5 (Marks:1) Vu-Topper RM


Which of the following is NOT used in oral speaking style?
Mostly long sentences page60

Question No:6 (Marks:1) Vu-Topper RM


Articulate speech is characterized by:
Correct pronunciation and clear enunciation page59

Question No:7 (Marks:1) Vu-Topper RM


Select what do facial expressions, eye contact, gestures and body
language talks about the speaker?
Question No: (Marks:1) Vu-Topper RM
Level of confidence

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8
The entire following are the main points that are kept in mind while
developing thesis, EXCEPT:
Ambiguity page45

Question No:9 (Marks:1) Vu-Topper RM


Which one of the following is a method of arranging information by
dividing it into parts? Topical pattern page53

Question No:10 (Marks:1) Vu-Topper RM


Which one of the following is the most formal type of speech delivery?
Manuscript page56

Question No:11 (Marks:1) Vu-Topper RM


Which of the following is not the type of electronic periodical indexes?
Journals page42

Question No:12 (Marks:1) Vu-Topper RM


All of the following show the qualities of effective speaker except one.
Which one is?
To avoid the audience’s choice page38

Question No:13 (Marks:1) Vu-Topper RM


Which of the following pattern is not a specific organizational pattern?
Deductive page51

Question No:14 (Marks:1) Vu-Topper RM


Which of the following would be the least helpful source when
conducting audience research?
(Marks:1) Vu-Topper RM
The program planner of the occasion where you are speaking (they
are the non-users and not related with audience

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Question No: (Marks:1) Vu-Topper RM
Question No:15
Thesis statement is a _________ of your speech?
Sender page37

Question No:16 (Marks:1) Vu-Topper RM


All of the following statements are the purposes of forming an outline
for a speech EXCEPT one. Which one is it?
It helps to build confusion for the listeners (outline cannot build
confusion

Question No:17 (Marks:1) Vu-Topper RM


What do you call to a tool that lets you work with individuals and
groups on documents that are shared via computer?
Electronic mail
Voice mail
Instant messaging

Question No:18 (Marks:1) Vu-Topper RM


Which one of the following statements defines psychological context of
interpersonal communication?
It concerns your reactions to the other person.
It deals with the psycho-social "where" you are communicating.
It is who you are and what you bring to interaction.

Question No:19 (Marks:1) Vu-Topper RM


Which of the following is a form of communication in which messages
are sent to large, public, dissimilar, anonymous, distant audiences using
some intermediate instrument of transfer?
Mediated communication
Mass communication
Interpersonal communication

Question No:20 (Marks:1) Vu-Topper RM


What does Communication breakdown mean?
We have been ineffective in communication.
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(Marks:1) Vu-Topper RM
We have been effective in communication.
We have been helpful in communication.

21
Which of the following statement has biased language?
Jews generally make good businesspeople.
Some Japanese businesspeople cannot speak English.
Most Germans are direct in their communication.

Question No:22 (Marks:1) Vu-Topper RM


Physical or environmental barriers most often begin _____of the
communication exchange.
At the start
In the middle
At the end

Question No:23 (Marks:1) Vu-Topper RM


Which of the following barriers are most often the hardest to identify
and reduce or eliminate?
Physical barriers
Listener barriers
Sender barriers

Question No:24 (Marks:1) Vu-Topper RM


All of the following are correct about magazines except:
Magazine articles tend to be shorter and more general.
Magazines are a type of periodical.
Articles in magazines usually include bibliographies.

Question No:25 (Marks:1) Vu-Topper RM


Where does immediacy come from during a presentation?
Looking at your notes
Standing
Making eye contact

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Question No: (Marks:1) Vu-Topper RM
Question No:26 (Marks:1) Vu-Topper RM
All of the following are considered as some basic truths about human
nature that help us humanize our business messages, EXCEPT:
People are self-centered
People are defensive
People are perfect

Question No:27
Which of the following method of outlining speech is generally
preferred for negative news messages?
Direct method
Indirect method
Supporting method

Question No:28 (Marks:1) Vu-Topper RM


All of the following suggestions help improve the effectiveness of the
opening paragraph of business writing, EXCEPT:
Make sure the beginning is appropriate for the reader.
Make sure the beginning is inappropriate for the situation. Use
a fast-start beginning rather than a slow beginning.

Question No:29 (Marks:1) Vu-Topper RM


The courteous close of a direct request letter contains all of the
following EXCEPT:
A specific request
Information about how you can be reached
Information about your city

Question No:30 (Marks:1) Vu-Topper RM


Which of the following is true about goodwill messages?
Seemingly informative
Presented to change attitudes
All of the given options

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(Marks:1) Vu-Topper RM
Question No:31 (Marks:1) Vu-Topper RM
The vocabulary of informal writing is:
Less difficult
Tricky
Intricate

Question No:32 (Marks:1) Vu-Topper RM


To begin a disappointed newsletter with a negative information, ___ a
negative situation.
Reduces
Complicates
Relieves

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Question No: (Marks:1)
33 Vu-Topper RM
While writing a letter to inquire about the people, one should keep in
mind all of the following, except:
Respect human rights, both legal and moral
Ask only for info related to the job
Stress unrelated information/ facts if consider necessary

Question No:34 (Marks:1) Vu-Topper RM


Order letters are comprised of all of the following distinct content
components, except:
Pertinent information about the items being ordered
Directions for shipping the merchandize
Quality report of the items

Question No:35 (Marks:1) Vu-Topper RM


All of the following are true for disappointing news letters, EXCEPT: It
provides enough detail to make the reason for the refusal logically
acceptable.
It explains the company’s policy as logical rather than rigid.
It offers an apology for the decision

Question No:36 (Marks:1) Vu-Topper RM


The term “Memo” stands for: Memories
Memorandum
Message

Question No:37 (Marks:1) Vu-Topper RM


Normally in invitation letters, the request for the confirmation is added:
In the Beginning of the letter
In the Middle of the letter
At the end of the letter

Question No:38 (Marks:1) Vu-Topper RM


The suggested plan for a letter in which information about a job

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applicant is requested includes all of the following elements, except: An
opening that mentions the name of the person who has given the
reader’s name as a reference. A rude & inappropriate closing.

Question No:39 (Marks:1) Vu-Topper RM


Which of the following is not a good practice while writing letters
granting adjustments?
A slow-start opening
A delayed presentation of the good news
All of the given options

Question No:40 (Marks:1) Vu-Topper RM


All of the following are appropriate answers in response to the question
about the expected salary in a job application form, except:
To be discussed during interview
Negotiable
As much as you can pay

Question No:41 (Marks:1) Vu-Topper RM


All of the following tips should be kept in mind while filling up a job
application form, except:
Read the instructions on the form carefully before beginning to
complete it.
Upon completion, review the entries for completeness and accuracy.
Answer the open-ended questions with an exaggerated expression.

Question No:42 (Marks:1) Vu-Topper RM


All of these are the qualities of conciseness, except:
Stick to the purpose of the message.
Delete irrelevant words and rambling sentences.
Avoid short introductions.
Question No: (Marks:1) Vu-Topper RM
Question No:43 (Marks:1) Vu-Topper RM
It is suggested to use familiar words to achieve clarity in writing. Which
of following is a familiar word for subsequent?
After
Preceding
Succeeding

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44
All of the following are group task roles that people have to play in
group communication or group activity, except:
Initiating or opinion seeking
Consensus seeking
Devil’s advocate

Question No:45 (Marks:1) Vu-Topper RM


Which of the following is a person in a group activity whose job is to
keep the discussion moving by stimulating members to reach their
goal?
Devil’s advocate
Agent
Energizer

Question No:46 (Marks:1) Vu-Topper RM


Which of the following is not a way to avoid faulty logics in persuasive
writing?
Avoid oversimplifying a complex issue
Avoid assuming a true cause
Avoid faulty analogies
Question No:47 (Marks:1) Vu-Topper RM
Contexts the way the message is delivered and is known as:
Paralanguage
Lateral language
Contextual language

Question No:48 (Marks:1) Vu-Topper RM


Which of the following is the first element in the listening process?
Listening
Hearing
Filtering

Question No:49 (Marks:1) Vu-Topper RM


Which one of the following is NOT a common reason for disruptive
behavior?
Resistance to change.
Reappearance of the presenter.
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Question No: (Marks:1) Vu-Topper RM
50
In which of the following seating arrangements, people in the audience
are seated in rows and columns without tables?
Theater style
Semi-circle
Classroom style

Question No:51 (Marks:1) Vu-Topper RM


Which phrase shows the key rule to make a good speech?
Keep in mind that audiences care most about things that directly
affect them

Question No:52 (Marks:1) Vu-Topper RM


Which one of the following is a planned and rehearsed speech that uses
different words during rehearsals?
Manuscript speech
Memorized speech
Impromptu speech

Question No:53 (Marks:1) Vu-Topper RM


Which one of the following is a planned and rehearsed speech that uses
different words during rehearsals?
Manuscript speech
Memorized speech
Impromptu speech

Question No:54 (Marks:1) Vu-Topper RM


In a well-planned presentation where there is no need to record
information that comes up on the spot, there may be no need for:
Photographic slides
Chalk or dry-erase boards
CD-ROM or DVD
Question No: (Marks:1) Vu-Topper RM

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55
Which of the following are central features of a group?
Interaction
Interdependence
All of the given options

Question No:56 (Marks:1) Vu-Topper RM


While using a flip board in presentation, 6x6 formula is used. What
does it refer to?
6 sentences with 6 different colors on one chart
6 words in every sentence written in 6 different colors
6 lines, each having 6 words on a sheet

Question No:57 (Marks:1) Vu-Topper RM


Diagrams are excellent for conveying all of the following, except:
Information about size
Information about shape
Information about audience

Question No:58 (Marks:1) Vu-Topper RM


How many general parts a basic speech must have?
Three
Four
Five

Question No:59 (Marks:1) Vu-Topper RM


All of the following statements are the purposes of forming an outline
for a speech one.
Question No: (Marks:1) Vu-Topper RM

It helps put order to the information.


It serves as a model to check your work.
It helps to build confusion for the listeners.

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60
Q&A is an abbreviation of which of the following?
Quest and availability
Question and answer
Question and anticipation

Question No:61 (Marks:1) Vu-Topper RM


Which of the following is the most appropriate definition of group
communication?
Any interaction between two or more persons
Any time two or more persons influence each other
Any collection of two or more persons

Question No:62 (Marks:1) Vu-Topper RM


Which one of the following groups often meets face to face with a
common purpose in mind?
Informal group
Formal group
Universal group

Question No:63 (Marks:1) Vu-Topper RM


All of the following tactics can be employed for dealing with disruptive
incidents EXCEPT:
Detour
Question No: (Marks:1) Vu-Topper RM

Delay
Drag

Question No:64 (Marks:1) Vu-Topper RM


Which of the following pattern is most appropriate when you used the
problem/solution method?
Spatial
Topical
Logical

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65
All of the following are the types of comments from an audience
EXCEPT:
Agreement
Addition
Arbitrate

Question No:66 (Marks:1) Vu-Topper RM


Select which of the following is the method of arranging your subject's
main points in a time sequence?
Spatial order
Chronological order
Topical order

Question No:67 (Marks:1) Vu-Topper RM


To find the right media for your presentation you need to first determine
which one of the following?
The size of your audience.
Equipment and supply limitations
All of the given options
Question No: (Marks:1) Vu-Topper RM

Question No:68 (Marks:1) Vu-Topper RM


A presenter who speaks too loudly may be perceived as which of the
following? Bombastic
Aggressive
Insensitive to listeners

Question No:69 (Marks:1) Vu-Topper RM


An effective presenter uses pitch changes to indicate a change in the
message. At the end of a sentence, raising the pitch signifies which of
the following? A question
Statement
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70
Business associates can be a helpful source for:
Identifying probable questions and objections
Can reveal questions and concerns
It is helpful to recall the questions

Question No:71 (Marks:1) Vu-Topper RM


Which one of the following refers to the seating arrangement in which
people in the audience are seated in rows and columns without tables?
Theater-style arrangement
Conventional classroom style
Modified T-formation

Question No:72 (Marks:1) Vu-Topper RM


A presenter can prepare effective responses by which of the following?
Anticipating
Answering
All of the above
Question No: (Marks:1) Vu-Topper RM

Question No:73 (Marks:1) Vu-Topper RM


Speaking notes for speech should be:
Legible
Unobtrusive
Detailed

Question No:74 (Marks:1) Vu-Topper RM


A good rule to recall when using statistics is:
The more statistics, the better the effectiveness
Rounding and using a few key statistics is ineffective
Rounding and using a few key statistics is generally most effective

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75
Select which of the following is the practice of altering the tone and/or
pitch of voice to more clearly express or magnify meaning:
Inflection
Articulation
Pauses

Question No:76 (Marks:1) Vu-Topper RM


A presenter who consistently speaks at a rapid rate may be perceived as:
To be nervous
Impatient
All of above
Question No: (Marks:1) Vu-Topper RM

Question No:77 (Marks:1) Vu-Topper RM


A presenter can prepare effective responses to questions by following
all of the given steps EXCEPT one. Which one is that?
Anticipating
Answering
Recording

Question No:78 (Marks:1) Vu-Topper RM


All of the following are Essential parts of a letter EXCEPT:
Letterhead
Salutation
Subject line

Question No:79 (Marks:1) Vu-Topper RM


When applied to business messages 'correctness' means all of the
following, EXCEPT:
Use the right level of language
Use correct grammar and punctuation
Check font style

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80
Which of the following is usually related to environmental factors that
affect communication?
Physical barrier page37

Question No:81 (Marks:1) Vu-Topper RM


The term pitch refers which of the following?
The degree lowness of Sound
The degree of highest of sound
Question No: (Marks:1) Vu-Topper RM

All of the Given

Question No:82 (Marks:1) Vu-Topper RM


Broadly classifying the barriers, select how many kinds of
communication barriers exist?
Three page35

Question No:83 (Marks:1) Vu-Topper RM


All of the following are the examples of touching, EXCEPT:
To persuade page67

Question No:84 (Marks:1) Vu-Topper RM


Studies show that job applicants are more likely to make a favorable
impression and get a job offer when:
They let the interviewer do most of the talking page25

Question No:85 (Marks:1) Vu-Topper RM


Select which sort of information you will include in your statement
when you need to answer concisely: To the point information
page75

Question No:86 (Marks:1) Vu-Topper RM


Which one of the following is suitable for both promotional and
informational presentations in either the Proactive or Interactive modes?
U-Information page86

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87
Which of the following is a planned and rehearsed speech that uses
different words during rehearsals? Extemporaneous Speech
page57
Question No: (Marks:1) Vu-Topper RM

Question No:88 (Marks:1) Vu-Topper RM


Audience information such as age, gender, education, and
socioeconomic status falls into a category known as: Profiling
Demographics page38

Question No:89 (Marks:1) Vu-Topper RM


Which of the following is the skill of speaking in distinct syllables?
Articulation page59

Question No:90 (Marks:1) Vu-Topper RM


Understanding is the stage at which you learn:
What the speaker means page21

Question No:91 (Marks:1) Vu-Topper RM


It is always easier to communicate at the _________
Peer level page33

Question No:92 (Marks:1) Vu-Topper RM


The characteristic which enables us to distinguish one voice from
another is known as:
Quality page29

Question No:93 (Marks:1) Vu-Topper RM


When using a story, the presenter should:
Tell the story first, and then show how it illustrates the thesis page55

Question No:94 (Marks:1) Vu-Topper RM


Conflicting information develops
Mental turbulence page31

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95
Question No: (Marks:1) Vu-Topper RM

Where does immediacy come form during a presentation?


Making eye contact page4

Question No:96 (Marks:1) Vu-Topper RM


Which one of the following is the most formal type of speech delivery?
Manuscript page56

Question No:97 (Marks:1) Vu-Topper RM


Which of the following is the process of giving symbols meanings
through the unique contents of each person’s mind?
Filtering page21

Question No:98 (Marks:1) Vu-Topper RM


A Presenter can prepare effective responses to questions by following
all of the given steps EXCEPT one. Which one is that? A) Anti
Recording page69

Question No:99 (Marks:1) Vu-Topper RM


In a comfortable setting, people in the audience can do all of the
following, EXCEPT:
Hear on edge page81

Question No:100 (Marks:1) Vu-Topper RM


Select the correct reason which contributes towards the formation of
“ISyndrome”:
Too much usage of “I-attitude” page33

Question No:101 (Marks:1) Vu-Topper RM


While you plan to make a good speech, you must be engaged in which
of the following?
Audience-centered approach page38
Question No: (Marks:1) Vu-Topper RM

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Question No:1 (Marks:1) Vu-Topper RM
02
_________ can also seriously impede the transmission of ideas.
Prejudice page33

Question No:103 (Marks:1) Vu-Topper RM


Which one of the following arrangements is a modification of
conventional classroom seating?
V-Information page87

Question No:104 (Marks:1) Vu-Topper RM


In general, there are ________ of newspaper indexes:
Three kinds page41

Question No:105 (Marks:1) Vu-Topper RM


Which of the following is a strategy for better listening? Listen for
facts, not feelings Listen for feelings only.
Listen for feelings as well as facts.

Question No:106 (Marks:1) Vu-Topper RM


Mediated communication occurs through:
Letters, reports, forms, and interoffice memoranda
Letters, newspapers, and radio
Newspapers, books, and TV

Question No:107 (Marks:1) Vu-Topper RM


What is involved in the communication process?
Idea-encoding-channel-decoding-feedback
Information-channel-receiver
Sender-receiver-channel
Question No:1 (Marks:1) Vu-Topper RM
Question No:108 (Marks:1) Vu-Topper RM
Partial or marginal listening can distort the intent of which of the
following?
Message
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09
Select who/which of the following is responsible to initiate actions to
overcome physical barriers:
Sender
Receiver
Medium

Question No:110 (Marks:1) Vu-Topper RM


A thesis statement is a ___ of your speech.
Core idea or bottom line
End of the speech
Body

Question No:111 (Marks:1) Vu-Topper RM


In general, there are ___ of newspaper indexes:
Two kinds
Three kinds
Many kinds

Question No:112 (Marks:1) Vu-Topper RM


___ is a process which demands that full attention be paid to the spoken
material. Speaking
Listening
Dialogue

Question No:113 (Marks:1) Vu-Topper RM


Conflicting information develops:
Question No:1 (Marks:1) Vu-Topper RM
Mental turbulence
Good understanding
Sharp thinking

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14
When centering on the audience, you start by finding ___ that enable
you to identify with them.
Rare traits
Common traits
Unusual quality

Question No:115 (Marks:1) Vu-Topper RM


Which of the following is correct about human memory?
Not very sharp
Reconstructive
Poorly developed

Question No:116 (Marks:1) Vu-Topper RM


Self-confident individuals stand more erect than those:
who lack confidence who
are submissive
who are arrogant

Question No:117 (Marks:1) Vu-Topper RM


Audience information such as age, gender, education, and
socioeconomic status falls into a category known as
Profiling
Demographics
Question No:1 (Marks:1) Vu-Topper RM
Topoi

Question No:118 (Marks:1) Vu-Topper RM


Which type of speaking relies on speaking notes?
Manuscript
Memorized
Impromptu

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19
All of the following correct about the rules of finding a topic of speech
except: begin early choose a topic you are interested in
electronic periodical indexes

Question No:120 (Marks:1) Vu-Topper RM


Which of the following is not a demographic characteristic? sex age
cultural background

Question No:121 (Marks:1) Vu-Topper RM


Which one of the following patterns is especially effective if the
audience already knows that the problem exists? problem/solution order
cause/effect order
deductive order

Question No:122 (Marks:1) Vu-Topper RM


All of the following statements are the purposes of forming an outline
for a speech EXCEPT one. Which one is it? It helps put order to the
information
It serves as a model to check your work
It helps to build confusion for the listeners
Question No:1 (Marks:1) Vu-Topper RM

Question No:123 (Marks:1) Vu-Topper RM


All of the following types of periodicals except:
Journals
Magazines
Note-cards

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24
Which one of the following is a planned and rehearsed speech that uses
different words during rehearsals?
Manuscript speech
Memorized speech
Extemporaneous speech

Question No:125 (Marks:1) Vu-Topper RM


Which phrase shows the key rule to make a good speech? To keep in
mind that audiences care most about things that directly affect them.
To keep in mind that idea that is presented in speech

Question No:126 (Marks:1) Vu-Topper RM


All of the following you may want to carry, while doing your research
except one. Which one is?
Video games page41

Question No:127 (Marks:1) Vu-Topper RM


An opinion, condition, value, attitude, or feeling all of the following
characteristics are express in which of the following?
Thesis statement page44
Question No:1 (Marks:1) Vu-Topper RM
Question No:128 (Marks:1) Vu-Topper RM
An effective presenter uses pitch changes to indicate a change in the
message. At the end of a sentence, raising the pitch signifies which of
the following?
A question page58

Question No:129 (Marks:1) Vu-Topper RM


Poor retention either on the part of the sender or on the part of the
receiver can create problems or lead to __________.
Misunderstanding page33

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Question No:1 (Marks:1) Vu-Topper RM
30
Which of the following is not a form of nonverbal communication? A
radio interview page27

Question No:131 (Marks:1) Vu-Topper RM


All of the following steps are essential to an effective response of
questions EXCEPT:
Anticipation page73

Question No:132 (Marks:1) Vu-Topper RM


Thesis statement is a _________ of your speech.
Sender page37

Question No:133 (Marks:1) Vu-Topper RM


How many words is average speaker’s rate per minute?
100 to 150 page21

Question No:134 (Marks:1) Vu-Topper RM


Which of the following are the factors involved in nonverbal
communication?
All of the following options page27

Question No:135 (Marks:1) Vu-Topper RM


Which of the following would be a negative result of failing to analyze
the audience properly?
All of the above

Question No:136 (Marks:1) Vu-Topper RM


_______ is a process which demands that full attention be paid to the
spoken material. Listening page33

Question No:37 (Marks:1) Vu-Topper RM


Fillers ______ the continuity of communication. Interrupt
page60
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Question No:1 (Marks:1) Vu-Topper RM
38
Which one of the following patterns is especially effective if the
audience already knows that the problem exists?
Cause/effect order page54

Question No:139 (Marks:1) Vu-Topper RM


Which type of communication occupies the most amount of time
Listening page20

Question No:140 (Marks:1) Vu-Topper RM


On the average, how faster a person can think than the lister can talk?
Four times page26

Question No:141 (Marks:1) Vu-Topper RM


All of the following are the types of comments from an audience
EXCEPT:
Arbitrate page75

Question No:142 (Marks:1) Vu-Topper RM


How can be credibility of a presenter be increased?
All of the given options page47

Question No:143 (Marks:1) Vu-Topper RM


What will be your first step for the preparation of speech?
Selection of topic page40

Question No:144 (Marks:1) Vu-Topper RM


The entire following are the main points that are kept in mind while
developing thesis, EXCEPT:
Ambiguity page45

Question No:145 (Marks:1) Vu-Topper RM


Q&A is an abbreviation of which of the following?
Question and Answer page70
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Question No:1 (Marks:1) Vu-Topper RM

46
How many purposes your introduction should have:
Four page47

Question No:147 (Marks:1) Vu-Topper RM


What does limit eye contact signal?
Dishonesty

Question No:148 (Marks:1) Vu-Topper RM


What do the clothes we wear communicate?
Status

Question No:149 (Marks:1) Vu-Topper RM


Letters, reports, stockholder reports, proposals, stockholder meetings,
telephone Externally

Question No:150 (Marks:1) Vu-Topper RM


Select which of the following is example for paralanguage?
All of the above three

Question No:151 (Marks:1) Vu-Topper RM


The word ‘Communication is derived from the Latin word
‘Communion’ which means
To Share

Question No:152 (Marks:1) Vu-Topper RM


Which of the following is not a demographic characteristic?
Attitude

Question No:153 (Marks:1) Vu-Topper RM


Which of the following is not a form of nonverbal communication?
Radio Interview

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Question No:1 (Marks:1) Vu-Topper RM

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Question No:1 (Marks:1) Vu-Topper RM

54
It is always easier to communicate at the ……..
Peer level

Question No:155 (Marks:1) Vu-Topper RM


Being resistant to issues which are contrary to already existing ideas
hampers Communication.

Question No:156 (Marks:1) Vu-Topper RM


Speaking notes for speech should be
Legible

Question No:157 (Marks:1) Vu-Topper RM


Which of the following pattern is not a specific organizational pattern?
Deductive

Question No:158 (Marks:1) Vu-Topper RM


All of the following are the purposes of introduction except
Avoid to the audience

Question No:159 (Marks:1) Vu-Topper RM


Where does immediacy come from during a presentation?
Making eye contact

Question No:160 (Marks:1) Vu-Topper RM


Which of the following refers to the degree of highness or lowness of a
sound? Pitch
Question No:1 (Marks:1) Vu-Topper RM

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The quality of speech which makes you easier to understand while


speaking is known as:
Atriculation Page 29

Farah was doubtful about Saman’s intentions when she was trying to
convince her to invest in the new project. Which form of listening it is?
Active listening Page 22
Which one of the following is an interpersonal need to exercise
leadership and prove one's abilities?
Control

Excitement is communicated by:


All of the given options Page 29

The word 'intrapersonal' means:


within the individual Google

What do we call to the person who transmits the message?


The sender Google

“Words don’t mean, people mean.” What does this statement


mean??MCM301
Meaning can be subjective Page 19

Intrapersonal communication processes depend on how many


qualities of the communicator?
Four Page 7

Select the correct type of communication which occurs when two


or a few people talk face to face:
Question No:1 (Marks:1) Vu-Topper RM
Intrapersonal Communication

Q1: How many components do self-concept has?


A) Two (page7) (100% Sure)
B) Five
C) Four
D) Three

Q2: Which one of the following is an interpersonal need to establish


identity with others?
A) Inclusion (page11) (100% Sure)
B) Control
C) Affection
D) Power

Q3: All of the following are the levels of communication EXCEPT:


A) Intrapersonal Communication
B) Interpersonal Communication
C) Mediated Communication
D) Frame Communicatoin (page6) (100% Sure)

Q4: Non verbal messages are extremely important because


__________.
A) They comprise well over all of our communication in face-to-face
settings
B) They are often more reliable because they are hard to face
C) In a number of situations, we rely on them more than on verbal
cues.
D) All of the given reasons

Q5: On the average, how faster a person can think than the listener
can talk?
Question No:1 (Marks:1) Vu-Topper RM

A) Ten times
B) Five times
C) Four times (page26) (100% Sure)
D) Three times

Q6: Which of the following involves grasping what the speaker means
by seeing the ideas and information from his/her point of view?
A) Listening (page20) (100% Sure)
B) Hearing
C) Filtering
D) Speaking

Q7: Which of the following are the factors involved in nonverbal


communication?
A) Appearance, facial expressions
B) Eye contrast, gestures, touch
C) Posture, voice, silence, time, and space
D) All of the given options (page27) (100% Sure)

Q8: Types of media used to direct information upward are:


A) Reports, interoffice memos and supervisor subordinate
conferences (page11) (100% Sure)
B) Letters, newspapers and radio
C) Newspapers, books and interoffice memos
D) TV, radio and wall chalking

Q9: Which type of communication it would be when co-workers


decide to meet to deal with a problem?
A) Upward
B) Horizontal (Confirm) (100% Sure)
C) Downward
Question No:1 (Marks:1) Vu-Topper RM

D) Intrapersonal

Q10: How many components do self-concept has?


A) Two (page7) (100% Sure)
B) Five
C) Four
D) Three

Which of the following is usually related to environmental factors that affect


communication?
Physical barrier Page 37

The quality of tone is a comnination of which of the following?


Pitch, strength and character Page 59

Which of the following option of anticipating part of speech can reveal questions
and concerns that may be raised during presentation?
Planning

All of the following are the purposes of introduction except

Select correct option:


- Getting the audience's attention
- Introducing your thesis
- Establishing your rapport or credibility with the audience
- Avoid to the audience

Question # 2 of 15
All of the following are the common reasons for disruptive behavior EXCEPT one. Which
one is that?

Select correct option:


- Resistance to change
- Resentment of the presenter
- Repetition of behavior that is successful for the detractor
- Reappearance of the presenter

Question # 3 of 15
Question No:1 (Marks:1) Vu-Topper RM
At what point does an introduction begin?

Select correct option:


- It begins the moment you address the audience.
- It begins at the middle of your speech.
- It begins at any moment during your speech.
- All of the given options

Question # 4 of 15
Q&A is an abbreviation of which of the following?

Select correct option:


- Quest and availability
- Question and answer
- Question and anticipation
- Query and audience

Question # 5 of 15
A presenter can prepare effective responses by which of the following?

Select correct option:


- Anticipating
- Answering
- Revising
- All of the given options

Question # 6 of 15
An effective presenter uses pitch changes to indicate a change in the message. At the end
of a sentence, raising the pitch signifies which of the following?

Select correct option:


- A question
- Statement
- Speech
- Confess

Question # 7 of 15
Visual aids perform which of the following functions?

Select correct option:


- Emphasizing important points
- Illustrating how things work
- Illustrating how things related to one another
- All of given option

Question # 8 of 15
Where does immediacy come from during a presentation?

Select correct option:


Question No:1 (Marks:1) Vu-Topper RM
- Looking at your notes (not much sure)
- Standing
- Dressing with authority
- Making eye contact

Question # 10 of 15
How can the credibility of a presenter be increased?

Select correct option:


- Being well dressed and well groomed
- Complimenting the audience
- Demonstrating your sincerity
- All of the given options

Question # 11 of 15
A speech designed to change or reinforce the audience's beliefs or actions. This is an
example of:

Select correct option:


- Informative speech
- Ceremonial speech
- Persuasive speech
- None of the given options

Question # 12 of 15
Which of the following option of anticipating part of speech can reveal questions and
concerns that may be raised during presentation?

Select correct option:


- Previous experience
- Common concerns
- Planning
- Input from associates

Question # 13 of 15
Which of the following refers to the degree of highness or lowness of a sound?

Select correct option:


- Pitch
- Speed
- Volume
- Rate

Question # 14 of 15
Business associates can be a helpful source for:

Select correct option:


- Identifying probable questions and objections
- Can reveal questions and concerns
Question No:1 (Marks:1) Vu-Topper RM
- It is helpful to recall the questions
- None of the given options

Question # 15 of 15
A presenter who consistently speaks at a rapid rate may be perceived as:

Select correct option:


- To be nervous
- Impatient
- Hurried
- All of given option

Question # 1 of 10
All of the following steps are found in the planning stage of business writing, EXCEPT:

Select correct option:


- Determine your purpose
- Consider your reader
- Choose your idea
- Proofreading

Question # 2 of 10
Which of the following is NOT the stage of effective business writing?

Select correct option:


- Planing Stage
- Drafting Stage
- Organizing Stage
- Theater Stage

Question # 3 of 10
Which of the following is the most appropriate opening for an invitation to a fund-raising
event?

Select correct option:


- Explain the purpose of the event. (I think)
- Give details of the event.
- Extend the invitation
- Remind the recipient to bring a checkbook

Question # 4 of 10
Which of the following are central features of a group?

Select correct option:


- Interaction
- Mutual influence
- Interdependence
Question No:1 (Marks:1) Vu-Topper RM
- All of the given options

Question # 5 of 10
Letters of invitation include:

Select correct option:


- Speaking invitations
- Informal social invitation
- Formal social invitations
- All of the given options

Question # 6 of 10
The direct plan can be used for which one of the following?

Select correct option:


- Sales messages
- Request refusals
- Claims
- None of the given options (I think)

Question # 7 of 10
Which of the following type of letter is used to request general information rather than
answers to specific questions?

Select correct option:


- Driect Request
- Indirect request (Indirect – Inquiry Letters)
- Claim
- Order

Question # 8 of 10
Which of the following is not a part of writing plan of a reservation letter?

Select correct option:


- A fast-start opening which identifies the type of room desired and the days needed
- A section which mentions arrival and departure times
- A section describing the quality of the room you booked in the other hotel
- A courteous, action-oriented closing, which mentions your desire for a confirmation

Question # 9 of 10
In a direct request letter, request can be presented in:

Select correct option:


- Closing paragraph
- Closing sentence
- First sentence
- None of the given options

Question # 10 of 10
Which one of the following is suitable for both promotional and informational presentations
in either the Proactive or Interactive modes?
Question No:1 (Marks:1) Vu-Topper RM

Select correct option:


-V-formation
- Modified T-formation
- T-formation
- U-formation

Question # 1 of 15
In a direct request letter, request can be presented in:

Select correct option:


- Closing paragraph
- Closing sentence
- First sentence
- None of the given options

Question # 2 of 15
Types of media used to direct information upward are:

Select correct option:


- Reports, interoffice memos and supervisor subordinate conferences
- Letters, newspapers and radio
- Newspapers, books and interoffice memos
- TV, radio and wall chalking

Question # 3 of 15
While writing a letter to inquire about the people, one should keep in mind all of the
following, except:

Select correct option:


- Respect human rights, both legal and moral
- Ask only for info related to the job
- Stress unrelated information/ facts
- Structure the questions around the job

Question # 4 of 15
All of the following are the elements of communication process. EXCEPT:

Select correct option:


- Sender
- Message
- Channel
- Creativity

Question # 5 of 15
Question No:1 (Marks:1) Vu-Topper RM
If a modern organization uses the mediums like reports, conferences or interoffice memos
to communication with the people working in the organization, what type of communication
it will be?

Select correct option:


- Internal communication
- External communication
- Interpersonal communication
- Interchange communication

Question # 6 of 15
All of the following statements about groups are true, EXCEPT:

Select correct option:


- Group members strive to achieve some common purpose
- Group members influence and are influenced by one another
- Group members are interdependent
- Group members must interact face-to-face.

Question # 7 of 15
Nonverbal messages are extremely important because ______________.

Select correct option


- They comprise well over half of our communication in face-to-face settings.
- They are often more reliable because they are hard to fake.
- In a number of situations, we rely on them more than on verbal cues.
- Of all of the given reasons (I think)

Question # 8 of 15
Diversity is important to the success of groups. What does it mean?

Select correct option:


- Group members should tolerate diversity
- Group members should encourage and support diversity
- Group members should be honest in their personal views toward diversity
- Co-cultures can contribute to group dysfunction if differences dominate group goals

Question # 9 of 15
Which of the following is the most appropriate opening for an invitation to a fund-raising
event?

Select correct option:


- Explain the purpose of the event.
- Give details of the event.
- Extend the invitation
- Remind the recipient to bring a checkbook.

Question # 10 of 15
Question No:1 (Marks:1) Vu-Topper RM
Which of the following would be a negative result of failing to analyze the audience
properly?

Select correct option:


- Assuming that gender stereotypes still hold true
- Offending audience members with a position that is contrary to their religious/moral beliefs
- Using jargon or vocabulary that is inappropriate for the audience's educational level
- All of given options (I think)

Question # 11 of 15
In which process two people i.e. sender and the receiver are thinking at the same time?

Select correct option:


- Listening
- Hearing
- Writing
- Speaking

Question # 12 of 15
In a disappointing newsletter:

Select correct option:


- It is important to apologize.
- Apology can be made with reason.
- No apology is offered for the decision.
- None of the given options

Question # 13 of 15
The degree to which you and others share common meanings for words will depend on:

Select correct option:


- The diversity of your backgrounds
- The extent to which you share common backgrounds and experiences
- The extent to which you share common approaches
- None of the given options

Question # 14 of 15
While preparing for effective business writing Planning Stage involves all of the following,
EXCEPT:

Select correct option:


- Choosing appropriate clothes
- Considering your reader
- Determining the appropriate content
- Determining your purpose

Question # 15 of 15
Which of the following is(are) the example of public(s) that organizations communicate with,
in external communication?
Question No:1 (Marks:1) Vu-Topper RM

Select correct option:


- Consumers
- Stockholders
- Government agencies
- All of the given options

Question # 1 of 10
“His GPA in 2000(MBA) was 3.9 on a four point scale.” Which of the following is a correct
and more concrete example of above statement?

Select correct option:


- His GPA was 3.9 on a four point scale (I think)
- His GPA was good in 2000.
- He got a good score in his MBA Program.
- All of the given options

Question # 2 of 10
When applied to business messages 'correctness' means all of the following, EXCEPT:

Select correct option:


-Use the right level of language
- Check accuracy of words, information and data
- Use correct grammar and punctuation
- Check font style

Question # 3 of 10
Which of the following cannot result from incomplete messages?

Select correct option:


- Loss of goodwill
- Loss of valued customers
- Loss of sales
- Gaining good name

Question # 5 of 10
Which of the following method of outlining topic presents the specific information first,
followed by conclusion?

Select correct option:


- Direct method
- Indirect method
- Supporting method
- Sustaining method

Question # 6 of 10
Question No:1 (Marks:1) Vu-Topper RM
While preparing for effective business writing Planning Stage involves all of the following,
EXCEPT:

Select correct option:


- Choosing appropriate clothes
- Considering your reader
- Determining the appropriate content
- Determining your purpose

Question # 7 of 10
Writing a letter to inquire about people involve two considerations. First is the need to
respect the rights – legal and moral; second is:

Select correct option:


- The need to structure the questions around the job involved
- The need to structure the questions according to your own personality and frame of mind
- The need to structure the questions keeping in mind the organization you are writing to
- The need to structure the questions with heavy vocabulary

Question # 8 of 10
Effective writers visualize the ___________ before starting to write.

Select correct option:


- Story
- Reader
- Colours
- Publisher

Question # 9 of 10
Which of the following is not a guideline for courteous writing?

Select correct option:


- Respond late
- Exclude irritating expressions
- Include meaningful apologies
- Omit discourteous wording

Question # 10 of 10
Which of the following is the informal report used to communicate with individuals outside
of an organization?

Select correct option:


- Letter (I think)
- Memo
- Periodical
- Magazine

Mcm 301 final term quiz file


Lec 1 to 45
4 august 2010
Question No:1 (Marks:1) Vu-Topper RM

1. Which of the following is NOT used in oral speaking style?

Select correct option:


Mostly long sentences (I think)
Personal pronouns freely
Active voice
Contractions often

1. Which one of the following should not be interpreted to mean brevity, which will result in an
incomplete message?

Select correct option:


Conciseness
Correctness
Consideration
Courtesy

2. Which of the following involves grasping what the speaker means by seeing the ideas and
information from his/her point of view?

Select correct option:


Listening
Hearing
Filtering
Speaking

3. Effective communication benefits the organization by:

Select correct option:


Creating positive image
Reducing cost
Increasing employee productivity
All of the given options

4. When using visuals in a presentation, which of the following should be avoided?

Select correct option:


Taking time to explain the visual.
Fitting the visual to the material being discussed.
Talking to the visual.
None of the given options (I think)

5. In order to listen more effectively, you should:

Select correct option:


Minimize distractions
Talk less
Pay attention to verbal and nonverbal cues
All of the given options
Question No:1 (Marks:1) Vu-Topper RM

6. Effective writers visualize the ___________ before starting to write.

Select correct option:


Story
Reader
Colours
Publisher

7. What does communication breakdown mean?

Select correct option:


We have been ineffective in communication.
We have been effective in communication.
We have been helpful in communication.
We physically broke communication.

8. Which one of the following is not required to keep conciseness in writing?

Select correct option:


Including only relevant material
Adding extra and unrelated information
Eliminating wordy expressions
Avoiding unnecessary repetition

9. Which one of the following pattern is especially effective if the audience already knows that the
problem exists?

Select correct option:


Problem/solution order
Cause/effect order
Deductive order
Inductive order

14. How can the credibility of a presenter be increased?

Select correct option:


Being well dressed and well groomed
Complimenting the audience
Demonstrating your sincerity
All of the given options

17. Which type of communication it would be when co-workers decide to meet to deal
with a problem?

Select correct option:


Upward
Horizontal
Question No:1 (Marks:1) Vu-Topper RM
Downward
Intrapersonal

18. Types of media used to direct information upward are:

Select correct option:


Reports, interoffice memos and supervisor subordinate conferences
Letters, newspapers and radio
Newspapers, books and interoffice memos
TV, radio and wall chalking

19. All of the following statements are the purposes of forming an outline for a speech
EXCEPT one. Which one is it?

Select correct option:


It helps put order to the information.
It serves as a model to check your work.
It serves as a guide from which to deliver your speech.
It helps to build confusion for the listeners.

20. Which of the following is usually related to environmental factors that affect
communication?

Select correct option:


Listener barrier
Sender barrier
Physical barrier
Resistance

21. In general, there are ________________of newspaper indexes:

Select correct option:


Two kinds
Three kinds
Many kinds
None of the given option

22. Diagrams are excellent for conveying all of the following, except :

Select correct option:


Information about size
Information about shape
Information about structure
Information about audience (I think)

23. When centering on the audience, you start by finding _______________that


enable you to identify with them.
Question No:1 (Marks:1) Vu-Topper RM
Select correct option:
Rare traits
Common traits
Extraordinary character

24. Speaking notes for speech should be:

Select correct option:


Legible
Unobtrusive
Detailed
Legible and unobtrusive

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