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Setting APN on 4G Modem (Screen Capture)

This document provides a step-by-step guide on how to set the APN on a 4G modem to ensure proper connectivity for an intercom system. It includes instructions for connecting to the modem, logging in, checking the connection, setting up WAN details, entering the APN, rebooting the modem, and verifying the network status. Additionally, it emphasizes the importance of having an activated SIM with a data plan for successful operation.

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arreolamartinezm944
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13 views

Setting APN on 4G Modem (Screen Capture)

This document provides a step-by-step guide on how to set the APN on a 4G modem to ensure proper connectivity for an intercom system. It includes instructions for connecting to the modem, logging in, checking the connection, setting up WAN details, entering the APN, rebooting the modem, and verifying the network status. Additionally, it emphasizes the importance of having an activated SIM with a data plan for successful operation.

Uploaded by

arreolamartinezm944
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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How To Set the APN on our

4G Modem!
The 4G modem uses the 4G cellular network to create a wifi & LAN connection for your intercom. For the system to work correctly the
you must ensure that the SIM being used has a data plan and is activated on the network with the ability to run on the 4G frequencies.
(If it is a Pay As You Go SIM please ensure it is topped up with credit).

You can test the connection by using a phone to connect to the network, opening your browser and searching a web page. If a web page
does not load then we need to check the modem settings and possibly manually set the APN.

1. Connect to HDR Wifi network

Default Password is: 12345678

2. Find the modem login page address.

Locate IP address on side of 4G modem (usually 192.168.1.1) &


Type IP address in to the browser of the device that is connected to
HDR network.
3. Log in to modem:
Username = root, Password = admin

4. Check if there is a connection.

If there is no IP address assigned, then you are not connected


to the network. Follow the next steps to set the APN.
Note: No data on SIM on SIM not activated / available to us on 4G will
cause this issue as well.
5. Setup WAN details
Select ‘Network > Interfaces’.

Under the ‘WAN’ section, click ‘edit’.

Under ‘Protocol’ select ‘UMTS/GPRS/EV-DO’

Under ‘Modem Device’ select ‘/dev/ttyPPP’

Enter the relevant APN* of the sim card

Click on ‘Save & Apply’.

The modem may reboot and disconnect you from the wifi
connection. If so reconnect and refresh the web page.

*APN for your network can be obtained from the network


provider or check our quick reference guide by speaking to
a member of our technical team.
6. Set APN in settings

Select ‘System > Modem Settings’.

Enter the APN* again and click on ‘Save & Apply’.

The modem may reboot and disconnect you from the wifi connection. If so reconnect and refresh
the web page.

*APN for your network can be obtained from the network provider or check our quick reference
guide by speaking to a member of our technical team.
7. Reboot the modem

Select ‘System > Reboot’.

Click on ‘Perform Reboot’.

8. Select ‘Status > Module Information’.

Check that the ‘Network Status’ is registered and check


the ‘Operator’

e.g. Vodafone UK, 2 (2= 3G network, 7= 4G network).

You can also check the System Overview page to


check that the IPv4 has been assigned an IP address
assigned, then you are not connected to the network.
Follow the next steps to set the APN.
Note: No data on SIM on SIM not activated / available to us on
4G will cause this issue as well.
Thank you for staying
connected with AES.
‘ACCESS THE FUTURE’
Contact Us

UK & International head office


‘

AES GLOBAL LTD


Tel: +44(0)288 639 0 693
Unit 4C, Kilcronagh Business Park,
Email: [email protected]
Cookstown, Co Tyrone, United Kingdom,
Email: [email protected]
BT80 9HJ

UK Branch (Aylesbury, Bucks)


UK Sales Office: 0288 639 0693
UK Scotland Sales: 07714 254 256 Ireland Sales
UK North Sales: 07387 315 540 Tel: +44(0)288 639 0 693
UK Midlands & South Wales Sales: 07554 112 691 Tel: +353(0)15 267 472
UK South and London Sales: 07714 254 256 Mobile: 07590848002
UK Norfolk, Suffolk, Cambs Sales: 07714 254 255 Email: [email protected]

W W W. A E S G L O B A L O N L I N E . C O M

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