SUMMER INTERNSHIP 2
SUMMER INTERNSHIP 2
ON
OVERALL HR PRACTICES
Undertaken at
Dear Madam/Sir,
I am pleased to submit my internship report on "Overall HR Practices of South
Bihar Power Distribution Company Ltd." with sincere gratitude and
admiration. In partial fulfilment of the requirements for the award of the
Masters in Business Administration, I have completed my internship at South
Bihar Power Distribution Company Ltd. It has been a pleasure to carry out this
internship report under your supervision.
As part of the requirement to prepare an internship report based on practical
experiences within an organization, I focused on various HR practices
encountered during my internship. Consequently, I have prepared a report on
the “Overall HR Practices of South Bihar Power Distribution Company Ltd.” I
hope this report reflects the contemporary issues in Human Resource
Management being practiced by organizations in our country.
I kindly request you to accept my internship report for further assessment.
Sincerely
Shruti Kumari
Semester:- 03
Reg. No.:- 182032371
University Roll No.:- 23124231015
(Session:- 2023-25)
DECLERATION
I also declare that present project report is based on the above summer
training and is my original work. The content of this project report is not be
submitted to any other university or institute either in part or full for the
award of any degree, diploma or fellowship.
Further, I assign the right to the university, subject to the permission from the
organisation concerned, use the information and content of this project to
develop cases, caselets, case leads, and papers for publication and/or for use in
teaching.
Place:-
Date:- Shruti kumari
ACKNOWLEDGEMENT
I am thankful to Asst. Prof.(Dr.) Md. Khushnood Alam, who has been a constant
source of guidance in the course of project.
I have great pleasure in thanking South Bihar Power Distribution Company Ltd.
for giving me the opportunity to be a part of the company.
I would like to extend my sincere thanks to Mr. Navin Chandra Jha (ADO)
Electric Supply Divison, Bankipur, Mr. Rajesh Kumar (Office Supritendent), Mr.
Sushil Kumar (Head Clerk), and Mr. Motilal Ranjan (Accountant) for their
guidance and support and for providing me with the necessary information,
tips, and resources.
I am very thankful to all the members or the other employees of the Electric
Supply Divison, Bankipur, Patna for always lending a helping hand and making
valuable contribution towards the successful completion of the project.
Shruti Kumari
EXECUTIVE SUMMARY
2 Organisational Profile 5 - 10
2.1 About SBPDCL 6-9
2.2 Background of the Organisation 9 - 10
4 Training 27 - 28
5 Projrcts 29 - 37
5.1 Special Plan BRGF Project 30 - 31
5.2 State Plan Reconducting Project 31 - 32
5.3 Integated Power Development 32 - 34
Scheme(IPDS) of SBPDCL
5.4 Har Ghar Bijli Under SAUBHAGYA 34 - 35
5.5 Deen Dayal Upadhyay Gramin 35 - 37
Vidhyutikaran Yojana
9 Conclusion 58 - 60
CHAPTER 1
PREFATORY PART
1
1.1 Introduction
2
1.3. Objectives of the Report
The objectives of the proposed study "Overall HR Practices of
SBPDC Ltd." are as follow:
To identify what type of HRM practices are done SBPDC Ltd.
To identify the strengths and weakness of HRM practice of SBPDCL Ltd.
To know the performance appraisal system of SBPDCL Ltd.
To analyze compensation practice SBPDC Ltd.
To know the theoretical framework of training and development
policy of SBPDCL.
To know the training policy of SBPDC Ltd.
Recommend necessary steps for overcoming problems
3
1.6 Limitation of the Project
This dissertation report is my first assignment outside of course curriculum in
the practical life. I the student of BBA program just one stage behind of completing
my formal studies. Before completing the institutional experience practical
performance in the formal stages become difficult. So in performing this report lack
of my proper practical knowledge is greatly influenced in this performance. Besides
above have to face some other limitations are:
Time is a major limitation that would mostly with stands a comprehensive
study on the topic selected.
Various confidential matters, forms, report, were not disclosed to me from
HRD.
Some strategies of business and operation were restricted to handover.
Improper combination among various departments.
4
CHAPTER-2
ORGANISATION PROFILE
5
2.1 About SBPDCL
KEY CONTACTS:-
6
the following for the distribution business of SBPDCL:-
Schedule-C, Part-I: Description of Assets, Liabilities etc.
Schedule-C, Part-II: Provisional Balance Sheet as on 1st November
2012.
Schedule-C, Part-III: Function and Duties of SBPDCL.
Infrastructure
SBPDCL has an infrastructure facility in its operating area with 512
power system stabilizers, 705 power transformers, 139 33 kV feeders,
825 11 kV feeders and around 29,668 distribution transformers of
various capacities.
Network
7
16. Dumraon,
17. Fatuha
18.Gulzarbagh
19.Hilsa
20. Jehanabad
21.Jamalpur
22. Jamui
23. Jhajha
24. Kankarbagh-II(Ram Krishna Nagar)
25. Lakhisarai
26.Makhdumpur
27. Maner
28. Masaurhi
29. Mokama
30. Munger
31. Naugachia
32. Nawada
33. Patliputra
34.PatnaCity
35. Rajendra Nagar, Patna
36. Rajgir
37. Sasaram
38. Sheikhpura
39.Sherghati
40. Sultanganj
41. Warisaliganj.
8
• SBPDCL stands for South Bihar Power Distribution Corporation Limited.
• It come into existence under Section 14 of the Act of Electricity 2003.
• Before 2012, all of the Electricity Board in Bihar come under BSEB(Bihar
State Electricity Board).
• BSEB formally started functioning as 5 companies on 1st November 2012
namely:
Bihar State Power Generation Company Limited(Generation
Business).
Bihar State Power Transmission Company Limited
(Transmission Business).
Bihar State Power Distribution Company Limited(Distribution
Business).
Bihar State Power Distribution Company Limited(Distribution
Business).
Bihar State Power Holding Company Limited(apex Holding
Company).
Duties of SPBDCL
SBPDCL has been given the status of a Distributive Licensee as per
Section-14 of the Electricity Supply Act 2003 and engaged primarily in the
business of Distribution of Electricity.
9
C H A IR M A N
MD
SECRETARY
M D , B S P (H )C L
M D , SBPD CL
M D, NBPDCL
D IR E C T IO R (P R O JE C T )
Departments of SPBDCL
IT(Information Technology)
HR(Human Resource)
P&D
CIVIL
Accounts
Generation
CHAPTER -3
10
THERMAL POWER PLANTS IN
BIHAR
11
Kumar, gave its nod to handing over of Barauni Thermal Power Station,
Kanti Thermal Power Station and Nabinagar Super Thermal Power Project to
National Thermal Power Corporation.
12
association with the Russian collaboration and came into operation in
the year 1962.
13
6 110 1983 November Retired
7 110 1985 Retired
8 250 2018 January Running
9 250 2021 June Running
The project has been named a mega power project, and is owned by
Indian energy company National Thermal Power Corporation.
14
1980 MW under construction.
PM, Atal Bihari Vajpayee, had laid the foundation stone of the main
plant of stage-1 of NTPC Barh on March 6, 1999. The formal
inauguration of its site office and laying of the foundation stone of the
training centre at the plant site was done in September 2003.
The project comprises two stages. The EPC contractor for State-1 of
1,980MW (3x660 MW) is Russian firm TPE, and for Stage-2 of 1,320MW
(2x660 MW) is BHEL.
Stage-1 being built with equipment from TPE is delayed as TPE is asking
for more money. In November 2013, 660 MW unit 4 of Stage-2 being
built by BHEL got synchronized with the grid. Commercial operation
started in November 2014 after resolving faults. Unit 5 of Stage-2 is also
now operational.
15
Total Five 3300
16
Capacity of Buxar Power Plant
The planned capacity of the power plant will be 1320 MW (2x660 MW).
The current installed capacity of this power plant is 2340MW and it is located
in Kahalgaon, Bhagalpur, Bihar.
The work of NTPC Super Thermal Power Plant in Kahalgaon started in 1985.
17
In March 1992, the first unit of 210 MW capacity was commissioned.
Gradually, its capacity was increased. The total installed capacity of the
plant is 2,340 MW. In the plant, thirty-five thousand to fifty thousand
tonnes (34,000 to 49,000 long tons; 39,000 to 55,000 short tons) of coal is
used daily for power generation, which is supplied from the Rajmahal
coalfield in Jharkhand. Nearly 65 lakh tons of fly ash comes out of the plant
every year. Fly ash contains silica, alumina, mercury and iron.
18
Kanti Thermal Power Station also known as George Fernandes Thermal
Power Plant Station.
In November 2013, Chief Minister Nitish Kumar said that another new
500 MW power plant will be set up at Kanti. The first 195 MW unit was
commissioned by BHEL at the 2×195 MW plant in March 2015.
19
Stage Unit Installed Date of Status Notes
Number Capacity Commissioning
(MW)
Stage-1 1 110 March 1985, Under This unit went
recommissioned dismantling down in 2003
November 2013 and then its
renovation
started
by Bharat
Heavy
Electricals in
April 2008 and
was running at
full capacity
since
November
2013 till 2022.
Being old unit
the same was
decided to
scrap down.
Stage-1 2 110 March 1986, Under This unit too is
recommissioned dismantling non functional
November 2014 since 2003 and
was also
renovated by
Bharat Heavy
Electricals. But,
since
November
2014 this unit
has been
functional
after the
renovation and
modernization
work and was
running at full
capacity till
2022. Being
old unit the
same was
decided to
scrap down
Stage-2 3 195 5 May 2015 Operational The original
planned
capacity of the
20
unit was 250
MW but was
reduced to 195
MW Scheduled
after Airport
Authority of
India raised
concern over
its chimney
height.
Bhel
commissioned
the first
195MW unit at
Muzaffarpur
Thermal Power
Station in India
on 5 May
2015. The
commissioning
is the first of
the two units
at 390MW
Muzaffarpur
Thermal Power
Station (TPS)
21
The current installed capacity of this power plant is 660 MW and in future
the plant will have a total capacity of 4380 MW with projects of 3720 MW
under construction.
22
reactor. The Nabingar power transformer package is due to be delivered by
October 2017.
The Nabinagar Thermal Power Station Project (NTPS) of Bhartiya Rail Bijlee
Company Limited is a joint venture of NTPC Limited and Indian Railways to
install a 4X 250 MW thermal power plant at Nabinagar in Aurangabad
district, Bihar, India.
23
The equity portions of NTPC and Indian Railways will be 74 per cent and 26
per cent respectively. Nearly 90 per cent of the electricity generated from
the plant is supplied to the railways to meet nationwide requirements and
remaining 10 per cent is given to Bihar.
In 1989, the Chief Minister of Bihar and veteran leader Satyendra Narain
Singh conceived the proposal to set up a NTPC's super thermal power
project at Nabinagar in Bihar's Aurangabad district to Rajiv Gandhi, the
Prime Minister of India and Congress leader.
However, the project went into limbo as the following state governments
failed to follow it. In 2007, Manmohan Singh's government finally put a
stamp of approval on it.
The joint venture agreement was signed on 6 November 2007 and the
company was incorporated on 22 November 2007. Commercial generation
started from Unit-1 and 2 (2X250MW) of Bharatiya Rail Bijli Company
Limited in 2016.
Need for the Plant:-
The railways need the plant because of the demands of a globalising economy
and mega projects of the Railways such as the planned Dedicated Freight Corridors
across the country. The electricity from this plant will be utilized by Indian Railways
for running electric trains in Bihar, Jharkhand, WestBengal, Chhattisgarh,
Maharashtra, Gujar at and Madhya Pradesh in the eastern and western regions of
the country. The Union Cabinet of India has, in view of the high tariff charged by
State Electricity Boards, approved the railways' proposal for using direct power
supply from Central generating agencies from the 15 per cent unallocated central
share of power. Railways are saving about Rs. 50 crore per annum due to
implementation of these schemes for using direct power supply from NTPC/Central
generating agencies. EPC is being undertaken by public sector major BHEL.
Inputs:-
Water requirement for the project is 60 cubic feet per second which is
allocated from the upper stream of the Sone River (Indrapuri Barrage). Coal
requirement for the project is 5 MTP.
24
The coal linkage of 5 MTPA has been accorded from Pachra & Pachra south
block, North Karanpura Coalfield of Central Coalfields Limited which is
approximately 215 km from the project site.
Fatuha (150MVA)
Khagaul (150MVA)
Mithapur (100MVA)
Gaighat (100MVA)
Katra (100MVA)
Jakkanpur (170MVA)
Digha (100MVA)
Sipara (100MVA)
Karbigahiya (132/33 KV)
25
situated near Bausa block in Banka district is being constructed by
M/s JAS Infrastructure Capital Pvt Ltd.
Central Electricity Authority has recommended setting up of Bihar's
first 4,000 MW ultra mega power project at Kakwara in Banka district.
Bihar government has reiterated its resolution to make the state self-
sufficient in power by 2015. Three, 1320 MW thermal power plants at
Chausa (Buxar), Kajra and Pirpaiti (Bhagalpur) are in various stages of
constructions
Chausa Power Plant in Buxar district is facing land acquisition related
problem as of August 2014.135] Satluj Jalvidhyut Nigam is
establishing a 1230 MW thermal power unit at Chausa in Buxar
district.
26
CHAPTER -4
TRAINING
27
Training
Training in Bihar State Power Generation Company Limited can be classified in two
broad categories:-
a) Training for their own employee.
b) Vocational training for the students from various colleges. Training program
which are for employee/ staff include Induction training, Interactive training and
Payment type training. Vocational training is the in- plant training provided to the
students of various colleges. These types of training are briefly explained below:-
a) Induction Training
Newly recruited staffs / officers after posting get this type of training. In
Induction training, the trainee is newly joined officers/ staff only.
b) In plant Training
In this type of training, students from different colleges can apply for
training. They have to first submit the training letter in which permission is given by
their college authority. After submitting the letter, this letter is send to the G.M.,
BTPS. If he grants permission for the training, the training letter is generated for
that student. After completion of the training, certificate is issued for that student
by the DGM.
c) Interactive training
Interactive training is given to the officers/ staffs only. This type of training
is given whenever required. For instance, if any new technology is to be adopted
and implemented by an organization, training for the same is arranged for the
concerned employee.
28
CHAPTER -5
PROJECTS
29
5.1 Special Plan BRGF Project
The Special Plan (BRGF) funded works under distribution system of
SBPDCL are in three packages:-
Package A – BRGF Phase – I (Strengthening of distribution system &
removal of distribution constraints) in all 17 districts.
Package B – BRGF Phase – II & Balance work of Phase – I (Strengthening
of distribution systems & Renewal of distribution constraints) in all 7
districts.
Package C – BRGF Phase – II and balance work of Phase – I of 10 districts
& Phase – II (Part-C) of 16 districts ( Strengthening of distribution
systems & Removal of distribution constraints) in all 16 districts.
BRGF Phase-I
New PSS: 12 Nos
New 33 KV Lines: 569.26 CKM
New 11 KV Lines: 960.63 CKM
Augmentation/Installation of additional Transformer: 1129 No
Completed
New LT Lines: 668 CKM
New Control Rooms: 30 Nos
System and Consumer Metering: Completed
Extension of Control Rooms: 99 Nos.
BRGF Phase-II
New PSS - 12 Nos.
New 33 KV Lines: 448.04 CKM
R&M of 33 KV Lines: 79.53 CKM
New 11 KV Lines: 3260.61 CKM
30
R&M of 11 KV Lines: 1622.78 CKM
New LT Lines: 3185.02 CKM
R&M of LT Lines: 860.68 CKM
New DSS: 4991 Nos.
R&M of DSS: 8991 Nos.
Augmentation of DSS: 3501 Nos.
New Sub-division Control Rooms: 55 Nos.
BRGF Phase-II Part C
R&M of 11 KV Lines: 134.35 CKM
R&M of LT Lines: 1418.20 CKM
Re-strengthening of Existing HT (33 KV & 11 KV) Feeders & LT Lines with Allied
Works in 7 circles of SBPDCL, Patna
31
r 4 3 8 8
Naland 137
46.4 4.7 41.7 730 500 230 646 357 289 862 561
a 8
117. 147 270 429
Patna 43.3 74.6 979 492 665 2037 1688 2603
9 1 2 1
Bhojpu 131 153 285
3.8 3.8 0.0 771 540 519 1017 1294 1558
r 1 6 1
Sasara 108 249 363
46.6 11.2 35.4 406 683 679 1818 1097 2536
m 9 8 3
181 470 655
Gaya 32.0 12.5 19.5 790 1029 585 4122 1388 5170
9 7 8
Grand
Total 109 158 1147 272 1773
460 130 330 4982 5930 4406 9519
(SBPD 56 78 1 50 2
CL)
32
Additional Sanction in DF Areas in Gaya,Bodhgaya &
1042.49
Bhagalpur & Underground cablingin selected areas of Bodhgaya
& Ara Towns
346.54
33
25 Feeder Meters No 195 195
26 DT Meters No 2233 2233
27 Consumer Meter No 122946 135061
28 Solar Panels KWp 669 692
29 RMU etc Lot 22 0
30 Others Rs.Lac 3522 511
'Har Ghar Bijli' is one of the seven resolves of the Saat Nischay (Seven
Resolves) of the State Government, with an aim to provide Electricity
connection to each willing household.
As all rural BPL households are covered under DDUGJY and there was no
scheme for providing service connection to rural APL households, a
scheme has been sanctioned by the State Government for releasing new
service connection to APL Rural households under Mukhyamantri Vidyut
Sambandh Nischay Yojana (MMVSNY).
Meanwhile, in October 2017, the Union Ministry of Power had issued a
memorandum conveying approval of SAUBHAGYA (Sahaj Bijli Har Ghar
Yojana) to provide electric connection to each willing household across
the country. Under this scheme, the central government has sanctioned
Rs. 3000 per household for connection, and Rs. 1500 per household for
last mile connectivity.
The scheme has the provision that the state governments which have
already taken up household electrification programme on their own will
also be eligible under the scheme from the date it comes into vogue,
provided the scheme of the state government is aligned with
SAUBHAGYA and follows all guidelines of the scheme.
The state government has adopted SAUBHAGYA and the Mukhyamantri
Vidyut Sambandh Nishchay Yojana (MMVSNY) has been subsumed under
SAUBHAGYA. The scheme has been completed in October, 2018 by
providing 32,59,041 electricity connection to all willing households in
rural areas, in urban areas, connections are being given on demand.
34
The logo of Saubhagya (pradhan mantri sahaj bijli har ghar yojana)
scheme and creative of first phase design by Mohid Ahmad under the
supervision of REC limited.
Rural electrification for completion of the targets laid down under RGGVY
by carrying forward the approved outlay of RGGVY to DDUGJY.
35
Bihar, with 88.7 percent of its population living in rural areas (2011 census),
remains the most ruralized state in India, the national average being around
68.9 percent. Thus, improving connectivity of rural areas to the grid power is of
great importance. In view of this, the rural electrification work has been
completed in all 38 districts of the state under DDUGJY.
Scope :-
123 nos. of New Power Sub Station
565 nos. of 11 KV Dedicated Feeder - for Agriculture
246 nos. of 11 KV Domestic Feeder
28,300 nos. of Distribution Transformer for Agriculture Connections.
36
2018; and all rickety wires across the state were replaced by the end of
December, 2019.
"Now, I wish that all consumers must be provided a pre-paid meter so
that the frequent complaints regarding overbilling becomes a thing of
the past. Once, a pre-paid meter is installed, people will use electricity
as per their requirement and recharge their meter in advance as they
recharge pre-paid mobile phone connection. Then, there will be no
complaints over billing," Nitish said and asked the power officials to
expedite the ongoing work of providing pre-paid meters to all
consumers.
CHAPTER -6
37
GHAPHICAL AREA DISTRIBUTION OF
DIFFERENT ELECTRICITY BORD ON MAP
BIHAR POWER MAP
38
North Bihar Power Map
39
40
❖ South Bihar Power Map
41
Bihar Power 12th Plan BSPTCL & BGCL
42
Bihar Power 13th Plan BSPTCL & BGCL
43
CHAPTER -7
44
Function and Duties of wings of SLDC in Patna
Grid Operation
45
Outage planning of Infra State Generators & intra state transmission
system.
Switching instructions.
Facilitating transactions of power under short term and long term
intra state open access as approved by STU.
Issuing No Objection Certificate/Standing Clearance for inter-state
open access transactions and facilitating the same consequent upon
the approval from Nodal RLDC.
SLDC shall effect real time monitoring of difference between
generation and load of the area covered by each islanded scheme in
operation. In case of large deviation, SLDC shall effect appropriate
changes in area covered by an islanding scheme by making operative
or blocking the tripping of lines through respective under frequency
relays. These changes have to be informed to ERPC/ERLDC as and
when implemented.
SLDC shall effect real time monitoring of difference between
generation and load of the area covered by each islanded scheme in
operation. In case of large deviation, SLDC shall effect appropriate
changes in area covered by an islanding scheme by making operative
or blocking the tripping of lines through respective under frequency
relays.
The In-charge of Grid Substations where under frequency relays for
islanding purposes are installed shall confirm to SLDC through a
numbered message, the status of UF relays which are blocked/ made
operative as per latest system conditions / changing loads. No
alterations in Under Frequency Relays (UFR) status/settings shall be
made without specific approval through a coded message from SLDC.
At the time of change in system status necessitating blocking/
operating of these relays, the shift engineer of LD centre blocking /
operating of these shall convey the changed requirement to
respective GSS and obtain confirmation that the relay status has been
suitably changed. It has to be ensured that due permission is taken
from ERLDC in respect of any such tripping of interstate lines and
interconnection with ISTS.
46
The power system operation is a dynamic situation, the SLDC shall
keep on monitoring the system status at least once in every shift and
ensure that status of UFRS be kept suitably operative / blocked with
correct settings as per system requirements, so that in the event of
major grid disturbances Islanding takes place smoothly.
47
disturbance, under frequency islanding schemes have to be designed
and developed based on system study and simulating the conditions
requiring isolation of a generator from rest of the grid.
SLDC shall make the islanding schemes in consultations with ERPC and
shall modify as per system requirement.
SLDC shall formulate one or more sets or subsets of islanding
scheme(s) to prevent tripping of generating units operating within the
state.
Such schemes shall be formulated in consonance with the principles
and guidelines decided by ERPC. ERLDC/SLDC shall effect changes to
any such islanding scheme, as may be suggested by ERPC and ERLDC.
These changes have to be informed to ERPC/ERLDC and all affected
users as and when implemented. To prepare regular MIS report
SLDC shall upload following reports on its website:-
(a) Annual and monthly grid reports containing annual and monthly
supply position for Grid Sub-Stations.
(b) Weekly reports containing weekly power supply position for the
BSPTCL Grid.
(c) Daily state power availability from all sources including supply
position report.
(d) Daily outage status report for transmission lines and generating
units.
Event information from SLDC to Utilities:-
48
report within a period of six hours followed by a detailed
report within ten working days.
2. Grid disturbance category - B (moderate disturbance): Flash
report within a period of five hours followed by a detailed
report within a period of seven working days.
3. Grid disturbance category - C (minor disturbance): Flash
report within a period of four hours followed by a detailed
report within a period of 4 working days.
49
Unified Load Dispatch Center
Telecommunication
To maintain and establish Voice / Data communication & PLCC from
end to end GSS to Company HQ level.
Planning, Engineering, Design, Installation & Commissioning of
RTUS and to provide communication channel from RTU location to
50
Company HQ and all related activities to perform successful
communication.
To operate and maintain RTU & communication equipments with
all accessories at field level to Company HQ level.
Commissioning & maintenance of hot line communication.
CHAPTER -8
51
ROLE OF HR IN ELECTRICITY BOARD
Vision Of the Organization
“To Create an organization that is profitable, viable, responsive, serving
the needs of the customer, suppliers and employees.”
52
Mission of the Organization
SPDCL is set to achieve this vision through the following objectives:-
• Commercial Objectives
Eliminating Pilferage of Energy.
Reducing the exceptional Cases.
Reducing arrears.
• Operational Objectives
Minimizing Technical /Transmission Losses.
Reducing transformer failures.
Reducing O&M expenditure.
Maintaining rolling stock of additional DTR s at every sub-station level to
avoid delays in replacing the failed units.
• Social Objectives
Electrification of Dalithwadas.
Electrification of weaker section colonies.
Releasing of supply to PWS / RWS Schemes.
Separation of 11 KV Feeders for Mandal Headquarters.
Regulatory Objectives
To function as per the guidelines issued by APERC.
To Continuously monitor the progress of various directives issued by
APERC.
APSPDCL has plans to improve the level of service with technical
excellence.
As the high voltage distribution system (HVDS) experimentally set up in
Chittoor district is giving good results, the model is being extended in all
districts GIS based consumer indexing is being done.
Customer Service Centers and Electricity Call Centers functioning in all
53
urban areas and in all sub-division headquarters.
Spot Billing for energy consumption is introduced throughout the
company.
Rate of DTR failures brought down from 21.25% in 2000-01, 14.16% in
2002-03, 9.27% in 2003-04, 8.45% in 2004-05, 9.19% in 2005-06 and 5.70%
in 2006-07.
HR Functions
54
HR Fundamental Role in Electricity Board
1. Management of Strategic Human Resources:-
55
understanding the needs of employees and ensuring that the employees'
needs are met, the overall employees contribution increases.
The fourth key role of HR experts can add value to the company is to
manage transformation and change. Transformation encompasses
fundamental cultural changes within the enterprise, human resource experts
who manage transformation become cultural catalysts and cultural guards at
once. The change refers to the ability of an organization to improve the design
and implementation of initiatives and reduce cycle times in all organizational
activities, HR experts help to identify and implement processes and changes.
In order to better understand each of these roles, we must consider each of
these three things deliverables/outcome that will shape the outcome of the
role, the metaphor characteristics or the visual image that follows the role
and the activities by which human resource management specialists must play
its part to achieve the intended role.
56
Resources for
Employees.”
4 Management Organization Agent of Set the
on Renewal Change Transformation
Transformation and Change:-
& Changes “Ensuring
Capacity to
Change.”
CHAPTER - 9
57
CONCLUSION
CONCLUSION:-
58
Bihar. It can founded on 1st November 2012 by Act of Electricity Board,
2003.
Bibilography:-
1. www.sbpdcl.com/wikipedia
2. https://en.wikipedia.org/wiki/Bihar State Power Holding Company Limited
3. http://bspgcl.bihar.gov.in/?page_id=191
4. file:///C:/Users/vinit%20kumar/Downloads/FUNCTION DUTIES SLDC.pdf
5. http://www.bsptel.in/Downloads/BIHAR-POWER-13th-Plan-BSPTCL-
BGCL-Map.pdf
59