Scribd
Upload
18 views9 pages

Troubleshooting

This document provides troubleshooting steps for various issues related to VR gaming, including controller input problems, game crashes, and display issues. Key recommendations include ensuring the correct OpenXR runtime is set, disabling certain plugins, and adjusting graphics settings. It also addresses specific problems like hand tracking and teleportation, offering solutions for users experiencing difficulties with their VR devices.

Uploaded by

George S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
18 views9 pages

Troubleshooting

This document provides troubleshooting steps for various issues related to VR gaming, including controller input problems, game crashes, and display issues. Key recommendations include ensuring the correct OpenXR runtime is set, disabling certain plugins, and adjusting graphics settings. It also addresses specific problems like hand tracking and teleportation, offering solutions for users experiencing difficulties with their VR devices.

Uploaded by

George S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 9

⚙️

Troubleshooting

SteamVR
Make sure you are using SteamVR:OpenXR as Runtime

Troubleshooting 1
Game is not receiving my controller inputs
Check if the Gamepad Support add-on was blocked due to a recent crash

Game crashes immediately after launch

Troubleshooting 2
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address
0x0000000000000010 in VRHand-Win64-Shipping.exe

Disable Meta Plugin Compatibility

Meta Quest Link

Troubleshooting 3
Doesn't start properly
Make sure that Meta Quest Link (OculusXRHMD) is your OpenXR Runtime

Unknown Source
The game is not displayed on the VR Device screen, enable Unknow sources

Troubleshooting 4
Virtual Desktop
Crash on start / Black Screen
Change the OpenXR runtime to VDXR

Troubleshooting 5
Recent versions of Virtual Desktop allow you to start the game from the Games

tab which will automatically use VDXR

Black Screen
Turn off "Compatibility layer for OculusXR Plugin" on SteamVR MANAGE OPENXR API

LAYERS

Disable programs that add overlays, such as FPS counters, shaders or those
that add mods to games.

Troubleshooting 6
Flickering Shadows
Reduce the graphics to LOW or use a different startup mode or runtime.

Troubleshooting 7
General
Hand tracking doesn't work
Virtual Desktop and SteamVR try to transform hand tracking into normal
controllers, true hand tracking is only available on Meta Quest Link .

I can't teleport
Hold the Thumbstick button forward for 0.4 seconds to initiate teleportation,
this delay helps prevent accidental activation.
If you're using an unsupported VR device and having issues with teleportation,

Troubleshooting 8
you can use the
Teleport Shoot function in the Actions tab to shoot using the guns.

Hands appear in incorrect position


Use the Hand Position Adjustment button in the Actions tab to disable or enable
automatic adjustment, which was made for Meta Quest devices. On other VR
devices or software that emulates certain devices (like Virtual Desktop), you
may need to use this option.

Actions are being triggered without me doing


anything
JOI LAB uses multiple buttons simultaneously, so a faulty controller can impact
your experience. The controls are mirrored, meaning you can use only the
functional controller. Many actions have alternative ways to execute them. For
example, the menu can be accessed using the laser pointer by hovering your
finger over the menu button, getting close with your finger, or pressing and
holding + thumbstick.

You can use the SteamVR diagnostics tool to check if your controller has any
defects and even add a deadzone to the thumbstick to prevent accidental
inputs.

Issues with App-Controlled Toys


The integration with toys is experimental. You can leave your feedback,
suggestions, and integration requests through the official channels. For now, it
is necessary to use Intiface Central with the default IP address and port
settings. You can purchase a toy through this link.

Troubleshooting 9

You might also like