Software Requirements Specification (SRS) for IT Company Website and Dashboard

1. Introduction

1.1 Purpose
This document outlines the detailed requirements for developing a full-stack IT company website and
dashboard. The system is designed to streamline operations for a UK-based company established in
November 2000. The company outsources projects to employees and third-party companies and
requires an integrated platform to manage these operations efficiently.

1.2 Scope
The project involves creating:

• A company website that dynamically displays the company’s history, services, locations, and
projects.

• A comprehensive dashboard with role-based access:

o Super Admins: Manage content, tasks, users, and financial data.

o Third-Party Companies: Access tasks, manage earnings, and generate reports.

o Employees: View and complete tasks, track performance, and receive updates.

• Real-time synchronization of data and modular updates for scalability.

1.3 Definitions, Acronyms, and Abbreviations

• SRS: Software Requirements Specification

• Super Admin: A user with full control over the system, including website content and dashboard
management.

• Third-Party Admin: A user role assigned to companies working on outsourced tasks.

• Employee: A user role assigned to individuals working on tasks.

1.4 References

• ISO/IEC 12207: Software Life Cycle Processes

• OWASP Security Guidelines

• Agile Development Principles

1.5 Overview
This document covers functional and non-functional requirements, system architecture, database
design, testing strategies, risks, and future enhancements to ensure a robust and scalable system.

2. Functional Requirements
2.1 Website Features

2.1.1 Homepage

• Dynamic banners showcasing the company’s milestones, services, and key projects.

• Links to services, projects, locations, and contact forms.

2.1.2 About Us

• Detailed company history and achievements since 2000.

• Mission and vision statements.

2.1.3 Services

• Comprehensive list of services offered.

• Ability to add, edit, or remove services through the dashboard.

2.1.4 Projects

• Segmented display of completed and ongoing projects.

• Filter and search options based on year, type, or client.

2.1.5 Locations

• Interactive map displaying office locations.

• Dynamic updates via the super admin panel.

2.1.6 Contact Us

• Integrated contact form with email notifications.

• Google Maps integration for office directions.

2.2 Dashboard Features

2.2.1 Super Admin Panel

• User Management:

o Add, edit, or deactivate users (employees and third-party admins).

o Role-based permission settings.

• Content Management:

o Dynamic updates for website content, including services, projects, and locations.

• Task Management:

o Assign tasks to employees or third-party companies.

o Track progress with status updates and deadlines.

 o Generate and export task reports.

• Financial Management:

o Monitor and update earnings for third parties and employees.

o Generate invoices and payment summaries.

• Notifications:

o System-wide announcements or individual notifications.

2.2.2 Third-Party Admin Panel

• Task Overview:

o View assigned tasks with deadlines and instructions.

o Submit completed tasks for review.

• Earnings Management:

o Monitor payments for completed tasks.

o Generate detailed financial reports.

• Performance Metrics:

o Track task completion rates and feedback.

• Communication:

o Receive updates and messages from super admins.

2.2.3 Employee Panel

• Task Management:

o View assigned tasks with detailed descriptions and deadlines.

o Update task progress and submit work for approval.

• Performance Tracking:

o Access detailed performance metrics and task history.

• Notifications:

o Receive task assignments, deadlines, and announcements.

3. Non-Functional Requirements

3.1 Performance Requirements

• The system must support 1,000 concurrent users with a response time of under 2 seconds.
 • Real-time updates for all dashboards.

3.2 Security Requirements

• Secure authentication using multi-factor authentication (MFA).

• Role-based access control for all user types.

• Data encryption for sensitive information (e.g., SSL/TLS).

• Regular vulnerability scans and penetration testing.

3.3 Usability Requirements

• Intuitive user interface with role-specific designs.

• Mobile responsiveness for both the website and dashboard.

• Comprehensive user guides and tooltips for navigation.

3.4 Scalability Requirements

• Modular design to support future feature additions.

• Scalable database architecture for horizontal scaling.

• Cloud-based hosting with auto-scaling capabilities.

3.5 Reliability Requirements

• 99.9% uptime guarantee with robust error-handling mechanisms.

• Regular backups with quick restoration processes.

4. System Design

4.1 Technology Stack

• Frontend: React.js (or Angular for alternative).

• Backend: Node.js with Express.js.

• Database: PostgreSQL (primary choice) or MySQL.

• Hosting: AWS with CloudFront and S3 for content delivery.

• Authentication: JSON Web Tokens (JWT) with MFA.

4.2 Database Design

• Users Table: Stores user details, roles, and permissions.

• Tasks Table: Tracks task descriptions, deadlines, and statuses.

• Earnings Table: Maintains payment history for users.

 • Content Table: Holds dynamic website content (e.g., services, projects).

• Notifications Table: Manages announcements and updates.

4.3 System Architecture

• Modular Design: Separation of frontend, backend, and database layers.

• API-Driven Architecture: RESTful APIs for communication between components.

• Caching: Use Redis for caching frequently accessed data.

5. Testing Requirements

5.1 Functional Testing

• Verify each feature as outlined in the functional requirements.

• Test role-based access controls for all user types.

5.2 Security Testing

• Conduct OWASP-based vulnerability assessments.

• Test for SQL injection, XSS, and CSRF vulnerabilities.

5.3 Performance Testing

• Load testing for 1,000+ concurrent users.

• Stress testing under peak traffic conditions.

5.4 Usability Testing

• Ensure intuitive navigation for all user types.

• Gather feedback from stakeholders and adjust UI/UX.

6. Deployment Plan

6.1 Phases

• Phase 1: Requirements gathering and UI/UX design (1 month).

• Phase 2: Backend and frontend development (2 months).

• Phase 3: Testing and debugging (1 month).

• Phase 4: Deployment and user training (2 weeks).

6.2 Hosting and Monitoring

• Deploy on AWS with monitoring via CloudWatch.

 • Use New Relic for application performance monitoring.

7. Maintenance and Support

7.1 Maintenance Plan

• Monthly updates for bug fixes and optimizations.

• Quarterly feature updates based on user feedback.

7.2 Support Plan

• 24/7 email and chat support.

• Dedicated support personnel for critical issues.

8. Risks and Mitigation

8.1 Risks

• Timeline overruns due to scope changes.

• Security vulnerabilities leading to data breaches.

• Performance issues during peak traffic.

8.2 Mitigation

• Agile project management with clear milestones.

• Regular security audits and updates.

• Auto-scaling infrastructure to handle high traffic.

9. Future Enhancements

• Integration with advanced analytics tools for data insights.

• AI-driven task recommendations and performance evaluations.

• Mobile apps for enhanced accessibility.

• Advanced financial tracking with automated invoicing.

10. Conclusion

The proposed system aims to enhance operational efficiency, ensure transparency with third parties, and
provide a user-friendly interface for all stakeholders. By leveraging modern technologies and adhering to
best practices, the platform will be scalable, secure, and reliable, catering to the company’s current and
future needs.