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FAQ
PRE-RACE
What’s my BIB number?
This race does not pre allocate BIB numbers before registration opens. BIB numbers will be allocated on a first come first serve
basis during registration onsite.

I will be late for the registration and bike check-in; can I check in late?
Unfortunately, it is not possible to pick up your bib and/or check in your bike outside the scheduled times.

Can someone else collect my bib number or check my bike in?

Only the athlete in person will be able to collect their bib and drop off their bike. This cannot be done by a friend or family
member. For security reasons, we must give you a wristband to wear on your wrist during the whole race weekend. No
exceptions can be made.

When do I receive my timing chip?

You will receive your timing chip when you exit Transition.

What goes in the transition bags?

• BLUE BAG: gear the cyclist needs for the bike course, including the helmet with stickers on the front, BIB Number,
shoes if they are not clipped on the bike, jacket, nutrition, sunglasses, etc.
• RED BAG: gear the runner needs for the run course: running shoes, socks, nutrition sponge, etc.
• WHITE BAG: Clean Clothes Change for after the race. (Optional)
• PERSONAL NEEDS BAGS: You can use this bags to have a personal refreshment during the race. (Optional)

Is the athlete briefing mandatory?

YES - the athlete briefing is mandatory. You can watch the online video or attend in-person.
The briefing will give you important information about the specificities of the course, the rules and the cut-off times for each
discipline and above all the last-minute changes that could take place due to the weather conditions.

RACE MORNING
Can I rack my bike on race morning?
NO - you must check-in your bike on Friday. No exceptions can be made.

What should I wear on race morning?

We advise that you come in your trisuit, and wetsuit rolled down to your waist with a jumper on to keep warm. You will be put
all your warm-up clothes inside the yellow bag and hand it at the Swim Start Area.

Can I access transition on race morning?

YES - you can access transition from 05:30 – 08:00 so you can add your GPS and any different food or drink to your bike on
race morning, if needed. Personal Needs bags need to be dropped off until 07:20, after this time they won’t be available on
course.

How can my friends and family follow me during the race?

They can download the IRONMAN tracker application here. The data will be updated the day before the race. It’s not a real
time Tracker, it only detects participants when crossing Timing Mats.

What if I lose my timing chip?

If you lose your timing chip, you will need to ask for a replacement in Transition to the organization before the swim start.

SWIM
Do I need to wear a wetsuit?
A wetsuit is mandatory for water temperature below 16 degrees. We encourage you to wear a wetsuit between 16 and 24.5
degrees. You are not allowed to wear a wetsuit above 24.5 degrees (unless informed otherwise on race week due to specific racing
conditions).

What should I wear if a wetsuit is not allowed?

If the wetsuit is not allowed, your swimwear must be 100% textile material. This would generally refer to suits made only from
nylon or Lycra that do not have any rubberized material such as polyurethane or neo- prene. Swimwear must not cover the
neck, extend past the elbow, nor extend past the knees. Swimwear may contain a zipper. A race kit may be worn underneath
swimwear.

FIRST TIMER GUIDE - IRONMAN PORTUGAL CASCAIS 2024

FAQ
SWIM (CONTINUED)
Can I use other items?
No fins, gloves, paddles, snorkels, socks or flotation devices (including pull buoys and floats) of any kind are allowed. Swim
goggles and facemasks may be worn.

Do I have to wear the official swim cap?

The official swim cap must be worn during the swim course. You can wear your own swim cap under the official swim cap. If
you have allergies, please notify the person in charge of registration.

Can I warm up in the water before the start?

On the morning of the race there will be a permitted warm-up from 07:00am to 07:20am.

How is the start organized?

The race will implement a rolling start for age group athletes.
Athletes will be directed to self-seed on race morning based on their anticipated swim time. Volunteers will be in the staging
area with signs and will assist with this process. Being as accurate as possible with your self-seeding will make for the best
swim.
Age group athletes will enter the water in a continuous stream through a controlled access point.
The timing chip will register each athlete’s start time when they cross the timing mat at the swim entry.

What should I do if I don’t feel well?

You are allowed to stop or rest at any time during the swim. Feel free to hold on to a static object like a raft, buoy, or dock. As
long as you don’t use it to move forward, you won’t face disqualification.
If you or a fellow athlete needs help, raise your hand to alert a lifeguard or safety boat. They will then move towards you to
give you assistance.

BIKE
Do I have to use a triathlon specific or TT bike?
No, it’s your choice as long as you respect the IRONMAN rules. You can check the bike specifications in section 5.03 of the
IRONMAN competition rules.

Do I need to wear my bib on the bike course?

YES – It is mandatory to wear the BIB number in the back during the bike section.

How is the course marked?

Kilometre markers and road markings to indicate distances, directions, aid stations and road hazards.

What are the rules for the bike course?

You can find all the rules concerning the bike in the IRONMAN competition rules. We advise you to read them carefully.

In which penalty tent should I stop if I get a penalty card?

After a rule violation is issued to the athlete, it is the athlete’s responsibility to report to the next penalty tent on the course.
Failure to stop at the next penalty tent on the bike course will result in disqualification. The location of the penalty tent will be
stated in the event-specific athlete guide.

Can my family and friends hand me things?

NO - Friends, family members, coaches, or supporters of any type may NOT bike, drive, or run alongside athlete, may not pass
food or other items to athlete and should be warned to stay completely clear of all athletes to avoid the disqualification of the
athlete.
Assistance provided by Race Referees or Race Officials (including official Event volunteers) is allowed but such assistance is
limited to: providing drinks, nutrition, mechanical and medical assistance, and other necessary assistance (as may be approved
by the Event Director or Head Referee).
Athletes competing in the same Race may assist each other with incidental items such as, but not restricted to: nutrition and
drinks after an aid station, pumps, tires, inner tubes, and puncture repair kits.
Athletes may not provide essential race equipment to other athletes in the same competition, while the competition is in
progress. Specifically, items that may not be provided to other athletes includes but is not restricted to: complete bicycles,
bicycle frames, wheels, helmets, and shoes.

FIRST TIMER GUIDE - IRONMAN PORTUGAL CASCAIS 2024

FAQ
BIKE (CONTINUED)
Will the road be open to traffic?
The routes are safe along the entire route. Some roads are completely closed, others are partially closed and some are open,
but the whole course is safe.

Can I get help if I have a mechanical problem with my bike?

There are bike mechanics at certain points (see with detail on the athlete guide). Athletes are also allowed to help each other
by giving them an inner tube or the tools they need to continue (except essential race equipment).

Can I have headphones / phones / musics ?

Athletes may not use communication devices of any type, including but not limited to two-way radios, cell phones, smart
watches, smart helmets (i.e., helmets enabled with Bluetooth® technology), in any distractive manner during the race.
Headsets, headphones, or audio-capable eyewear or cycling helmets are prohibited during the bike segment.

What should I do if I want to drop out of the race on the bike course?
A van will follow the last athlete on the bike course. If you want to drop out, you can get on this van. We will then take you back
to the event venue.

What should I do if I don’t feel well?

You are allowed to stop or rest at any time during the bike. If you or another athlete need help, ask a volunteer or an official.
They have the emergency telephone number and will contact the medical staff to let them know where you are.

Are there toilets on the bike course?

Toilets will be located in transition and in each aid station.

RUN

Do I need to wear my bib on the run course?

YES - Athletes must wear their IRONMAN issued bib number in front and the bib must be clearly visible at all times on the run
course.

How is the course marked?

You will find on the run course: kilometre markers, U-turn and aid station signs.

Which shoes are prohibited?

You can find the list of prohibited shoes here.

Can my family and friends hand me things?

NO - Friends, family members, coaches, or supporters of any type may NOT bike, drive, or run alongside athlete, may not pass
food or other items to athlete and should be warned to stay completely clear of all athletes to avoid the disqualification of the
athlete.

Can I have headphones/ phones / musics ?

Athletes may not use communication devices of any type, including but not limited to two-way radios, cell phones, smart
watches, smart helmets (i.e., helmets enabled with Bluetooth® technology), in any distrac- tive manner during the race.
Headsets, headphones, or audio-capable eyewear are prohibited during the run segment.

Are there toilets on the run course?

Toilets will be located in transition and in each aid station.

What should I do if I don’t feel well?

You are allowed to stop or rest at any time during the run. If you or another athlete need help, ask a volunteer or an official.
They have the emergency telephone number and will contact the medical staff to let them know where you are. If you are
under the care of medical staff, they will inform us whether or not you should stop the race.

What should I do if I want to drop out of the race on the run course?
If you want to drop out on the run course, let an official know (except for medical reasons). For safety reasons, we need to
know that you are safe and that you are no longer on the run course. Keep your timing chip for the bike check-out. If you’re not
feeling well, there’s a medical tent at the finish line, so don’t hesitate to consult a doctor.

FIRST TIMER GUIDE - IRONMAN PORTUGAL CASCAIS 2024

FAQ

POST-RACE
Can my family run down the Finish Line with me?
NO - you will be disqualified if you bring anyone on to the course that is not participating in the race.

What should I do if I don’t feel well after the race?

If you are feeling unwell, there is a medical tent at the finish line, so don’t hesitate to consult a doctor. If you have already
returned to your hotel/home, you can contact 112, which is the emergency number available throughout Europe.

Where will my white bag be after the race?

Your white bag will be waiting for you in the Recovery Area close after the Finish Line.

Where do I return my timing chip?

You will hand out your timing chip at the exit of the bike check out in Transition. Your race timing chip is a loaner. You must
return the chip to the timing company, or you will be billed for its replacement.

When can I collect my bike and transition bags after the race?
You can collect your bag and transition bags at the bike check out in Transition.

ENJOY YOUR FIRST RACE!

FIRST TIMER GUIDE - IRONMAN PORTUGAL CASCAIS 2024