What Makes A Leader
What Makes A Leader
-By Daniel Goleman is a very informative article that helps us realize what we need to have to be an effective leader. By conducting research, Goleman found out that while the qualities traditionally associated with leadership-such as intelligence, toughness, determination and vision- are required for success, they are insufficient. Truly effective leaders are also distinguished by a high degree of emotional intelligence, which includes self-awareness, self-regulation, motivation, empathy, and social skills. Based on his analysis, emotional intelligence played an increasingly important role at the highest levels of the company where differences in technical skills are of negligible importance. His analysis where also confirmed by other research and was proven that emotional intelligence not only distinguishes outstanding leaders but also be linked to strong performance. The first three components of emotional intelligence (EI) are self-management skills while the last two concern a persons ability to manage relationship with others. The first component of emotional intelligence is self-awareness which defines as having a deep understanding of ones strengths, emotions, weakness, needs and drives. People with self-awareness are neither overly-critical nor unrealistically hopeful. They are honest with themselves and others. People with high degree of selfawareness recognize how their feelings affect them, other people and their job performance. Self-aware job candidates will be frank in admitting the failure and will often tell their tales with smile. Most of all, a person that can assess them honestly, which are self-aware people-, are well suited to do the same for the organization they run. Secondly, self-regulation is also a component of emotional intelligence which frees us from being prisoner of our feelings. People engage in such conversation feel bad moods and emotional impulse just everyone else does, but they find ways to control them or even passage them into useful ways. There are 2 reasons why self-regulation matter so much for leaders: first, people who are in control of their feelings and impulse are able to create trust and fairness; second, it is important for competitive reason. Business today riff with uncertainty and changes and people who have master their emotions are able to roll with the change. People who can master their emotions are sometimes seen as cold fish. He also found out that extreme display of negative emotion have never emerged as a driver to good leadership. Motivation is the third component of EI which every great leader possesses. They are driven to achieve beyond expectations- their own and everyone else. We can identify the people who are motivated by the drive to achieve rather that by external rewards by: when he has the passion for the work itself- such people seek out creative
challenges, love to learn, and take great pride in a job well done; They also display an unflagging energy to do things better; They are persistent with the question how things are done one way rather than another and when they are eager to explore new approaches to their work. People with high motivation remain optimistic when the score is against them. In such case, self-regulation combines with motivation to overcome the frustration and depression that come after a setback or failure. Optimism and organizational commitment are fundamental to leadership. Empathy is the easily recognized among all of the dimensions of EI. For a leader, empathy means thoughtfully considering employees feelings, along with other factors, in the process of decision making. It is particularly important today as a component of leadership for three reasons: the increasing use of teams; rapid pace of globalization; and the growing need to retain talent. Empathy doesnt get much respect in business. People wander how leaders make hard decisions if they are feeling for all the people who will be affected. But leaders with empathy do more than sympathize people around them: they use their knowledge to improve their companies in subtle but more important ways. Social skill is friendliness with a purpose: moving people in the direction you desire whether thats agreement on a new marketing strategy or enthusiasm about new product. Socially skilled people tend to have a wide circle of acquaintances and they have a knack for finding common ground with people of all kinds- a knack for building rapports. That doesnt mean they socialize continually; it means they work according to the assumption that nothing important gets done alone. Social skill considered a key leadership capability in most companies especially when compared to the other components of emotional intelligence. It allows leaders to put their emotional intelligence to work. Emotional intelligence can be learned, the process is not easy. It takes time and most of all, commitment. It increased in ages and worth all the effort.
First Asia Institute of Technology and Humanities School of Technology College of Engineering