PURPOSIVE COMMUNICATION
PURPOSIVE COMMUNICATION
* **Communication Principles:**
* **Clarity:** The message should be easily understood. Avoid jargon, ambiguity,
and overly complex language.
* **Conciseness:** Get to the point. Avoid unnecessary words or information.
* **Correctness:** Ensure accuracy in grammar, spelling, punctuation, and facts.
* **Concreteness:** Use specific facts, figures, and examples to support your
message.
* **Coherence:** The message should be logical and easy to follow.
* **Completeness:** Provide all necessary information.
* **Courtesy:** Be polite and respectful in your communication.
* **Consideration:** Adapt your message to your audience's needs and
understanding.
* **Active Listening:** Paying attention to the speaker, asking clarifying questions, and
providing feedback.
**Examples:**
* **Clarity:** Instead of "The thingy is broken," say "The printer's paper tray is
jammed."
* **Conciseness:** Instead of "In order to accomplish the task of completing the report,
we need to work together collaboratively," say "To finish the report, let's work together."
* **Active Listening:** Instead of interrupting, paraphrase what the speaker said: "So,
you're saying that you're frustrated because the deadline is unrealistic?"
* **Nonverbal Communication:** Maintaining eye contact shows engagement.
Slouching can convey disinterest.
This expanded outline provides a more detailed framework for your Purposive
Communication exam. Remember to review your class materials and practice applying
these concepts. Good luck!