Zebra® TTP 7030™

Kiosk Receipt Printer

Operator Guide

P1050170-001
2

© 2012 ZIH Corp. The copyrights in this manual and the software and/or firmware in the TTP 7030 described
therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the TTP 7030 may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;
and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.

ZebraLink, Element Energy Equalizer, E3 and all product names and numbers are trademarks, and Zebra, the Zebra
head graphic, ZPL and ZPL II are registered trademarks of ZIH Corp. All rights reserved worldwide.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra
Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FCC Radiation Exposure Statement (for printers with radios or RFID encoders) This equipment
complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Board Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Electrostatic Discharges, and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting To The Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect the TTP 7030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using a Serial Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making A Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing A Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Paper Level Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

02/01/2012 TTP 7030 Operator Guide P1050170-001

4

P1050170-001 TTP 7030 Operator Guide 02/01/2012

 1
Introduction

About This Manual

This manual contains the information required to install and operate the TTP7030 printer and
to run it from a host computer such as a PC.

Updating
This manual will be updated as, from time to time, printer functions and features may be added
or amended. You will always find the latest edition on our web site ([Link]

If you require functions not found in this manual edition, please contact Technical Support for
your region or the Zebra partner the printer was purchased from.

02/01/2012 TTP 7030™ Operator Guide P1050170-001

6 About This Document
Contacts

Contacts
Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: [Link]

E-mail Back Technical Library:
E-mail address: emb@[Link]
Subject line: Emaillist
Self Service Knowledge Base: [Link]/knowledgebase
Online Case Registration: [Link]/techrequest

Which Department Europe, Middle East, Asia Pacific

The Americas
Do You Need? and Africa and India

Regional Headquarters Zebra Technologies Corporation Zebra Technologies Europe Limited Zebra Technologies Asia
475 Half Day Road, Suite 500 Dukes Meadow Pacific Pte. Ltd.
Lincolnshire, IL 60069 USA Millboard Road 120 Robinson Road
T: +1 847 634 6700 Bourne End #06-01 Parakou Building
Toll-free +1 866 230 9494 Buckinghamshire, SL8 5XF Singapore 068913
F: +1 847 913 8766 United Kingdom T: + 65 6858 0722
T: +44 (0) 1628 556000 F: +65 6885 0838
F: +44 (0) 1628 556001

Technical Support T: +1 877 ASK ZEBRA (275 9327) T: +44 (0) 1628 556039 T: +65 6858 0722
For questions on the operation F: +1 847 913 2578 F: +44 (0) 1628 556003 F: +65 6885 0838
of Zebra equipment and Hardware: ts1@[Link] E: Tseurope@[Link] E: China: tschina@[Link]
software, please call your Software: ts3@[Link] All other areas:
distributor. For additional Kiosk printers: tsasiapacific@[Link]
assistance, contact us. T: +1 866 322 5202
Please have your model and E: kiosksupport@[Link]
serial numbers available.

Repair Service T: +1 877 ASK ZEBRA (275 9327) T: +44 (0) 1772 693069 T: +65 6858 0722
Department F: +1 847 821 1797 F: +44 (0) 1772 693046 F: +65 6885 0838
For back-to-base service and E: repair@[Link] New requests: ukrma@[Link] E: China: tschina@[Link]
repair. To request a repair in the U.S., Status updates: All other areas:
go to [Link]/repair. repairupdate@[Link] tsasiapacific@[Link]

Technical Training T: +1 847 793 6868 T: +44 (0) 1628 556000 T: + 65 6858 0722
Department T: +1 847 793 6864 F: +44 (0) 1628 556001 F: +65 6885 0838
For Zebra product training F: +1 847 913 2578 E: Eurtraining@[Link] E: China: tschina@[Link]
courses. E: ttamerica@[Link] All other areas:
tsasiapacific@[Link]

Inquiry Department T: +1 877 ASK ZEBRA (275 9327) T: +44 (0) 1628 556037 E: China: GCmarketing@[Link]
For product literature and E: inquiry4@[Link] F: +44 (0) 1628 556005 All other areas:
distributor and dealer E: mseurope@[Link] APACChannelmarketing@[Link]
information.

Customer Service T: +1 877 ASK ZEBRA (275 9327) T: +44 (0) 1628 556032 T: +65 6858 0722
Department (US) E: clientcare@[Link] F: +44 (0) 1628 556001 F: +65 6885 0836
Internal Sales Department E: cseurope@[Link] E: China: order-csr@[Link]
(UK) All other areas:
For printers, parts, media, and csasiapacific@[Link]
ribbon, please call your
distributor or contact us.
Key: T: Telephone
F: Facsimile
E: E-mail

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 2
Product Presentation

The TTP 7030 kiosk printer uses direct thermal printing. The print speed is up to 75 mm per
second.

The printer has an integrated control board. The TTP 7030 communicates with the host
computer through the USB interface and can be equipped with an optional serial port.

Figure 1 • Printer Exterior, Rear View

P a per entry

S e rial a dap te r (o ptio n)

Indica to rs for 24 and 5V

R oll h older pap er leve l se nso rs IE E E -1 284C Power USB

J1 J1 0 J8 J1 3 S W 98051B

Printer drivers for Microsoft Windows™ are available, and the printer is compatible with the
Plug and Play standard. It is also possible to address the printer directly from the kiosk
software without using drivers.

The loop generating presenter mechanism handles documents of various lengths. It holds the
printout until printed, then cuts and presents the complete printout to the customer. The retract-
and-retain version of the printer can retract uncollected printouts into a wastebasket inside the
kiosk.

A flip-up print module gives the operator access to the paper path, and print head, for
maintenance purposes.

02/01/2012 TTP 7030™ Operator Guide P1050170-001

8 Product Presentation

Figure 2 • Printer Exterior, Side View

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Product Presentation 9
Indicators

Indicators

Status Indicator
The status indicator (see Figure 1, Printer Exterior, Rear View, on page 7) has several
functions:

ON constantly Indicates that the printer is operational.

Flashes, pauses, flashes Indicates warnings of non-severe error. The number of flashes
reflects the warning-code:
• 2 flashes: Paper low
Note • This signaling is disabled by default. It can be
disabled/enabled by setting parameter P52.
• 3 flashes: Weekend low
Warning-codes are reset automatically when the condition
causing them are removed.
Flashes rapidly Indicates severe error. Hold down the Feed button and the
number of flashes will reflect the error-code.
• 1 — Presenter jam, paper cannot be ejected / retracted
• 2 — Cutter cannot return to home position
• 3 — Out of paper
• 4 — Printhead lifted
• 5 — Paper wrapped around platen (under head)
• 6 — Temp error >60°C
• 7 — Presenter jam, motor cannot rotate
• Fast flashes — Checksum error, firmware
• Steady light — Wrong firmware type

Error-codes are reset:

• When the conditions causing them are removed.
• When the printer is turned off/on.
• When the blue printhead release arm is lifted and then lowered.

Control Board Indicators

The control board has two power indicators behind the power connector:
• Green indicator constantly ON: 24 V present
• Red indicator constantly ON: 5 V OK (generated on control board)

02/01/2012 TTP 7030™ Operator Guide P1050170-001

10 Product Presentation
Feed Button

Feed Button
The Feed button will feed, cut, and present a complete page.

Any data in the print buffer will be printed. If the buffer is empty the page will be blank.

In black mark mode, the page will be synchronized with the black mark.

Press and hold the Feed button while turning on the power, or while opening and closing the
printhead to print a self-test printout. See Making a test printout on page 14.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 3
Installation

02/01/2012 TTP 7030™ Operator Guide P1050170-001

12 Installation
Installation Considerations

Installation Considerations
The TTP 7030 printer is designed to be installed in an enclosure such as a self-service kiosk.
The illustration below gives an example of a printer-mounting shelf.

Figure 3 • Example of a Simple Shelf for Fastening a Standard Printer

Additional space is required for paper loading and paper jam removal. Consider mounting the
printer on a movable platform so that the printer can be maintained outside the kiosk
enclosure.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Installation 13
Installation Considerations

Electrostatic Discharges, and Earth Currents

Preventing ESD and earth currents from affecting the printer operation requires proper
connection of the printer chassis to protective earth through a mounting platform or through a
separate earth conductor.

Ambient Light
There is an optical sensor just inside the paper exit at the front of the printer.

To ensure proper printer operation, design the printer enclosure so that it prevents direct
sunlight or light from indoor lamps from reaching the sensor through the paper exit.

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14 Installation
Connecting To The Computer

Connecting To The Computer

Caution • Using a non-Zebra power supply may cause excessive EMC interferences and
void the EMC certifications of the printer.

Connect the TTP 7030

1. Connect J13 of the printer to the USB port of the computer or the USB hub to be used.
USB connectors can be recognized by the following symbol:
.

Note • Connector J13 is a 4-pin USB type B connector.

Note • A suitable cable is available from Zebra.

Figure 4 • USB Cable with Type A and Type B Connectors

Using a Serial Adapter

1. Loosen the control board module.

2. Connect the serial adapter to J4 on the control board.

3. Fasten the control board module.

4. Fasten the serial adapter with the two screws on the right hand side of the printer.

5. Connect a serial cable between the printer and the computer to be used.

Important • We strongly recommend using the Zebra cable because many incompatible
cables are available.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Installation 15
Connecting To The Computer

Figure 5 • Fitting a serial adapter to the printer.

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16 Installation
Connecting the Power

Connecting the Power

Using the Zebra power supply.
1. Make sure the line voltage selector on the power supply is set to your local line voltage
(only PSU 01035-014).
2. Connect the cable from the power supply to J8.
3. Connect the power cable to the line outlet.
4. Apply power to the printer.

If you use another type of power supply unit, connect the voltages as shown in Figure 6.

Important • The protective ground and the 24V ground must be separated in the power
supply to avoid ground loops!

At the printer end of the cable, use an Tyco Mate-N-Lok connector housing and two contact-
sockets:

Figure 6 • Power Connection

Tyco No. 350777-1 Tyco No. 350689-1

Table 1 • Current Consumption

Idle 150 mA 150 mA

Standard text printing 2.5 A average 3.5 A average
All black printing 8.5 A 11 A

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Installation 17
Making A Test Printout

Making A Test Printout

1. Is a power button available for the printer?

If… Then…
Yes a. Remove power from the printer.
b. Hold the feed-forward button depressed while powering ON the printer.
c. Keep the button depressed until printing starts.
This produces a printout showing the firmware program version and date,
control board revision number and serial number, name of loaded fonts and
logotypes, and the parameter settings.
d. Each successive press of the button will produce a test printout.
e. Switch the printer OFF and ON again to exit self-test mode.
No a. Lift the printhead.
b. Press and hold the Feed button while lowering the printhead, and keep it
pressed until after the auto-load is completed.
c. Release the button.
A self-test printout will be printed.
Note • this feature was introduced in firmware version 2.44b.

02/01/2012 TTP 7030™ Operator Guide P1050170-001

18 Installation
Installing A Printer Driver

Installing A Printer Driver

Printer drivers for most versions of Microsoft Windows™, are available on the Zebra web site
[Link] Please follow the installation instructions that accompany the drivers
and refer to the Kiosk Driver Reference Guide, Part Number P1006873-001, available on
[Link] for detailed driver information.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Installation 19
Paper Level Sensors

Paper Level Sensors

The printer has inputs for one paper-near-end sensor, and one weekend sensor.

Figure 7 • Paper Level Sensor Indicators on Roll Holder

The paper-near-end sensor alerts the system when a couple of meters of paper remain on the
roll. The purpose of this sensor is to get an early alert so that you can replace the paper roll in
time in remotely located kiosks.

The weekend sensor should alert when the remaining paper does not last over a weekend. A
reason to use this sensor is that it is more expensive to get a service technician out on a
weekend or holiday than it is to replace the roll before it is totally empty.

The Zebra 150 mm paper roll holders are equipped with paper-near-end sensor only, while the
250 mm roll holders have both paper-near-end and weekend sensors.

When installing the Zebra roll holder just connect the cable from the roll holder to connector
J1 at the back of the printer. See Figure 1, Printer Exterior, Rear View, on page 7.

If you use custom designed roll holders, connect the sensors according to Figure 8, Paper-
near-end Sensor Connection, on page 20.

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20 Installation
Paper Level Sensors

Figure 8 • Paper-near-end Sensor Connection

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 4
Operation

02/01/2012 TTP 7030™ Operator Guide P1050170-001

22 Operation
Installing a Paper Roll

Installing a Paper Roll

1. Turn the new paper roll as shown. The paper should be inserted into the printer with the
temperature-sensitive side up.

Figure 9 • Paper Roll Orientation

2. Tear off a full turn of the paper (approximately 0.5 m) from the new paper roll.

Caution • This is important since the outer end of the paper is usually fixed to the roll with
some type of glue or self-adhesive substance that might otherwise cause paper jam or
even print head damage.

Figure 10 • Tear off 0.5 m from the new paper rol

l

3. Make sure the printer is turned ON.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

 Operation 23
Installing a Paper Roll

4. Cut the paper in a suitable angle. See Figure 11.

Figure 11 • Suitable paper edge for auto load

Note • The paper sensor is on the same side as the blue paper release lever (where the arrow
points in Figure 12, Insert the New Paper, on page 23). If the paper is cut in a direction
opposite to that as shown in the figure above, the sensor will not detect the paper.

5. Insert the paper through the paper entry opening at the back of the printer.
The printer will now feed, cut and eject a printout, and then automatically go on-line.

Note • In high temperature and high humidity, the paper may lose its stiffness resulting in
paper jam at automatic paper loading. In such cases, load paper manually.

Figure 12 • Insert the New Paper

02/01/2012 TTP 7030™ Operator Guide P1050170-001

24 Operation
Clearing Paper Jams

Clearing Paper Jams

Should a paper jam occur, follow the procedure below:

1. Tear off the paper close to the paper roll and open the print module.

Figure 13 • Open the Print Module

2. Lift the print head by pushing the paper release lever upwards.

3. Remove all jammed paper by gently pulling the paper up and out of the print module.
Make sure the paper path is clear and then close the printhead.

Caution • NEVER pull paper backwards through the print mechanism.

Figure 14 • Remove All Jammed Paper

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

Zebra Technologies International, LLC
475 Half Day Road, Suite 500
Lincolnshire, Illinois 60069 U.S.A
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766

Zebra Technologies Europe Limited

Dules Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001

Zebra Technologies Asia Pacific, LLC

120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838

[Link]

Part Number: P1050170-001

© 2012 ZIH Corp.