Shaker Square final report
Shaker Square final report
SHAKER
SQUARE
VISION PLAN
JANUARY 2025 DRAFT
We’re thrilled to share the vision for Shaker
Acknowledgments Square’s next chapter with the community.
Steering Committee Members
Joyce Braverman, Planning Director, City of Shaker Project Team The visioning plan is a blueprint that positions Shaker Square for its next
Heights incarnation – the plan honors the area’s rich history and context while ensuring the
Josiah Britt, Executive Director, CollectivExpress
retail mix, programming and public space is relevant to future generations.
Tamara Chappell, Neighborhood Representative Mike D. Smith, Senior Managing Director Place
Mary Beth Feke, Public Transit Representative Consulting, Streetsense At Shaker Square, the Vision Plan and the last three years have set the stage
for the next 100. Since acquiring Shaker Square in August 2022, the CNP/BBC
Marka Fields, City of Cleveland Planning Gina Ford, Principal Landscape Architect, Agency
Landscape + Planning
ownership team has raised over $5 million for capital repairs. By the end of Fall
Representative
2024, we had replaced all flat roofs, HVAC, and electrical systems; updated lighting
Peggy Gallagher, Neighborhood Representative Brie Hensold, Principal Urban Planner, Agency and security cameras; added new awnings; and completely replaced the wood
Landscape + Planning
Deborah A. Gray, Ward 4 Council Member, City of facades.
Cleveland David Jurca, Principal, Seventh Hill
The plan was built on extensive community engagement and market analysis.
Blaine Griffin, Council President, Ward 6 Council Larisa Ortiz, Managing Director, Public Non-Profit That included in-person and online surveys, youth engagement and nontraditional
Member, City of Cleveland Solutions, Streetsense outreach to capture and vet themes and new ideas for the Square. It included
Courtney Leaves Marini, Shaker Square Merchant Donna Oetzel, Executive Director, Branding + an in-depth examination of retail trends, revitalization of other historic retail
Tom McNair, Director of Economic Development, Marketing, Streetsense districts, and the highest and best use of the Square’s existing retail spaces.
City of Cleveland Charity Pruitt, Program Manager CollectivExpress
And, importantly, it included a thorough review of how Shaker Square and its
Susan Ratotori, Neighborhood Representative surrounding neighborhood connect to Buckeye and Larchmere.
Allen Penniman, Senior Urban Planner + Project
Jada Renee, Neighborhood Representative Manager, Agency Landscape + Planning There are so many people and organizations to thank for helping make this plan
possible. We are grateful for the visionary support of the mayors and city councils
Susan Rozman, Larchmere Merchant Representative Jamaica Reese-Julien, Associate Urban Planner,
Agency Landscape + Planning of Cleveland and Shaker Heights, as well as generous donors in the Shaker Square
Brian Siggers, Neighborhood Representative community. A special thank you to our Shaker Square merchants and tenants,
Sophie Ruttenberg, Real Estate Strategist,
Kevin Slesh, Market/Retail Representative steering committee of residents, small businesses, city officials, and institutions,
Streetsense
Loretta T Strowder, Neighborhood Representative who chose our consulting partners and diligently guided our work over the last ten
Eleanor Ryan, Graphic Designer, Agency Landscape months.
Shari Thomas, Neighborhood Representative + Planning
This plan is sharper because of everyone’s support, commitment, and creativity.
Kevin Dreyfus-Wells, Neighborhood Design Review Jacinda Walker, Creative Director, Design Explorr
Chair As the current owners of this historic community asset, our organizations are
working toward a future for the Square that includes stable anchor institutions
providing essential services to residents and transforming the Square into a
bustling retail hub and regional destination. These changes will ensure long-term,
Shaker Square Ownership and Operations Team local ownership and a bright future for Shaker Square.
Briana Perry, President New Village Corporation We believe in that bright future, and we hope this plan helps inspire that belief in
Akil Hameed, Property Manager, Shaker Square you, too.
Joy Johnson, Executive Director, BBC
Tania Menesse, President & Chief Executive Officer, We can’t wait to see you at the Square,
CNP
Cory Riordan, Steering Committee Facilitator, CNP
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JANUARY 2025 DRAFT
Table of
Contents
Executive Summary . . . . . . . . . . . . . . 6
Introduction. . . . . . . . . . . . . . . . . . . . . . 14
Inviting. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Inspiring. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Timeless. . . . . . . . . . . . . . . . . . . . . . . . . . 72
604 170+
and sensitive improvements to the buildings and facade repair, HVAC, and
Community
landscape—this space on the edge of Cleveland and other maintenance needs
members reached Safe crossing
Shaker Heights has the potential to reconnect with in-person
Online survey upgrades and portal
residents and visitors, reaffirming its importance as a units of family
respondents improvements Seeking planning
cherished community destination. friendly housing
19
commission adoption
This vision plan emphasizes the importance of
hosting events and activating the Square’s public
spaces. Increased activity will attract more people to Arts and culture District wide marketing
Events, Pop-ups, or programming campaign
visit, supporting retail success and fostering a sense
community meetings
of community, visibility, and natural surveillance. The
planned improvements will make Shaker Square feel
more connected, safe and welcoming as a vibrant
destination.
Community engagement was key to The vision plan commits to supporting Many actions are already underway
creating a Vision Plan that truly reflected homegrown businesses that embody to realize the new vision for Shaker
the needs of Shaker Square’s diverse Cleveland’s character, bring a diverse Square! From lighting improvements
stakeholders. The outreach strategy tenant mix and offer a range of price to infrastructure and building
ensured input from Shaker Square’s points. Leveraging its unique, transit- renovations to welcoming exciting new
socio-economically and racially diverse oriented design and strengthening tenants, the plan is already unfolding.
audience through a dual approach: connections with nearby cultural Launching a new era for Shaker Square
online surveys and a range of in-person partners will differentiate the Square requires a clear, community supported
engagement. within a crowded retail market. Despite vision for the future and ongoing
To ensure broad representation, pop-up challenges, there is an opportunity for collaboration with many partners.
events were held at parks, markets, Shaker Square to thrive by growing local Immediate next steps will include
and community gatherings, allowing businesses and filling needs in quick- Planning Commission adoption,
the team to connect with people in service dining, goods and apparel. ongoing marketing and branding, and
their daily routines. Three milestone Today, Shaker Square operates as a continued work on a vision-supporting
consensus-building workshops, walkable, neighborhood hub. The Square future ownership model.
enlivened with local music, art, and can attract more visitors by embracing Patience is essential, as long-term
food, were held at different spaces in its authenticity and continuing to focus changes require time to take effect.
the Square. A retail-focused online on events and programs. New housing Redesigned public spaces will play a
survey offered a convenient platform for on underutilized land will provide a crucial role in supporting thriving retail
residents to share their ideas and survey consistent customer base and activate businesses, attracting upper-level
kiosks were stationed at the Square’s the public spaces. tenants, and creating a beautiful, well-
welcome center. Improvements to the public realm will connected environment where the
refresh and energize the Square, enhance community can come together.
gathering, improve safety, better connect
retailers to outdoor spaces, and support
events. Redesigned paths and parking
will improve the arrival experience and
provide access to the central green, with
more space to relax and play.
6 7
Inviting
Cleveland Classic
Square has always been a major draw for visitors,
hosting countless events and programs, including
concert series, the Garlic Festival, the North Union
Farmer’s Market, and others. The Square’s next
chapter will continue to welcome and invite people
in - along bike paths from nearby neighborhoods, on
safe sidewalks from complementary retail corridors,
and on the Rapid from across the region for major
events.
Inspiring
Across the country, as once vibrant commercial
areas like Shaker Square age and evolve, they often
struggle to adapt to the new ways that people
want to live, work, shop, dine, and play. Choice and
competition are all around us and shopping districts
like Shaker Square can no longer just provide the
basics. In the future, retail choices and public realm
improvements will focus on the need to inspire
For Clevelanders, Shaker Square brings back fond people by offering unique experiences, quality retail
memories of the past while also sparking concerns choices, and culturally resonant offerings.
about present-day challenges like vacancies and
safety. Despite this, there is a shared hope that
Shaker Square can reclaim its former success and
embark on a new era of growth.
Shaker Square is coming upon its 100 year
anniversary, making now an ideal moment to refresh
Timeless
this cherished retail destination. Originally developed
as one of the first planned shopping centers in the Shaker Square is steeped in history, with enduring,
US, Shaker Square’s design emphasizes walkability, memorable spaces. With four retail quadrants
green spaces, mixed use retail, and transit-oriented around a central green, the original design offers
development — exactly what many new districts wide sidewalks, active storefronts, and ample open
are striving to create today. Going forward, Shaker space. The Square’s storied community history,
Square will be revived, not reinvented. This iteration architectural beauty, and distinctive design set it
will maintain and nurture these assets, reinvigorating apart, making it a property that Clevelanders are
them to invite and inspire today’s changing passionate about preserving and shepherding to its
audiences. By embracing enduring retail practices, next great chapter. Community organizations, local
promoting local entrepreneurship, and fostering businesses, and residents have worked together
creativity, Shaker Square is poised for a bright since the 1970s to promote economic vitality,
new era. beautification, and preservation. The future vision
positions Shaker Square to build on the community’s
8 passion and carry forward its timeless appeal. 9
Principles Goals Recommendations
Inviting
experience
1. Bring Shaker Square to life with activities and events that 1.E
1.A 1.B 1.C 1.D
invite people from both nearby neighborhoods and across
the city
4. Redesign the central green to accommodate both 4.A 4.B 4.C 4.D
everyday use and special events
Timeless
2.A 2.B 2.C 2.D
Shaker Blvd
Improved crossing
of Shaker Blvd
Everyday activity
on the Green
Improved RTA
interface
Parking
enhancements
Gateway
signage
Pedestrian first
safety features
Blvd
reland
Inviting rear
entrances and
Mo
portals
South
12 13
14
Introduction
15
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Process
Understand the Context Imagine and Explore Create a Vision Finalize a Plan
This research phase provided a comprehensive This step involved asking key questions to the This vision roadmap outlined the essential steps This phase focused on executing the strategy
assessment to determine the highest and best Shaker Square community to shape the strategy to secure Shaker Square’s long-term relevance to bring Shaker Square’s vision to life. It included
use for the property by analyzing demographic and vision. The insights gained defined the project’s and legacy. It included a merchandising strategy refining the overall vision, merchandising plan,
trends and customer profiles. Market conditions, retail position, informed future marketing and tenant to identify gaps and optimize the tenant mix, an architecture, and public space strategies based on
industry trends, and competition were examined decisions, and established a unique, market-relevant amenity strategy to enhance user engagement, and community and stakeholder input. Finalized plans
to identify opportunities for retail, office, and consumer experience and public space. This process recommendations for public space improvements. featured detailed recommendations for capital
residential development. The retail analysis also helped develop a strong brand identity for the Additionally, it provided development strategies improvements, placemaking, and sustainability,
estimated market-supported demand, highlighting project. focused on retail sales potential and public space aligning with retail strategies, equity goals, and
gaps and opportunities, while residential and office enhancements, shaping the final recommendations community initiatives, all illustrated through
assessments evaluated market feasibility. for the Square. compelling graphics and renderings.
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Audience
How People Get to Shaker Square No. of Survey Responses
Community engagement was essential to
developing a Vision Plan that truly resonated with Data from Shaker Square Retail Survey by Zip Code
Shaker Squares stakeholder communities. The
outreach strategy was carefully crafted to ensure Walk
the voices of Shaker Square’s socio-economically 59%
and racially diverse audience were heard and
represented. To achieve this inclusivity, the team Bike
employed a dual approach: online surveys and 15%
in-person engagement at community events,
recognizing that no single method could capture a
fully representative sample.
Drive
65%
This approach was designed to reflect the needs
and aspirations of the wide range of individuals who Public Transit
frequent this beloved space, ensuring that their 15%
input helped shape a plan the community could fully
support. Other University Circle
Online surveys provided an accessible platform 2% 3
for those with the time and capacity to participate, Cedar Lee
offering a convenient way for residents to share their
thoughts and ideas. However, the team recognized Pop Up Events at The Square
that this method often skews toward individuals who
have more flexibility in their schedules or greater 1 North Union Farmers Market
access to digital tools. To complement this, a series 2 Summer on the Square St. Luke’s
of pop-up events were organized, bringing the 1
Shaker Square
3 Parade The Circle 4
conversation directly to people in their daily routines. 16 14 16 9 2 11
These events provided an opportunity to engage 4 Larchmere Porchfest 17 12 8
individuals in a more informal, accessible manner, 15
5 Block Party @ Van Aken District 13 10
ensuring that voices less likely to participate online 7
were heard. 6 Ward 4 Community Festival
6 18
Pop-ups were particularly concentrated in zip 7 BeHappy Block Party Van Aken
codes to the west of Shaker Square, where online 8 Morelands Festival 17
survey participation had been notably lower. 5
9 Garlic Festival
By meeting people where they were—at parks,
markets, and community gatherings—the team 10 Morelands Group Meeting
was able to connect with a broader cross-section 11 Summer on the Square
of the community. This intentional effort ensured
12 Bike Your Neighborhood
that the vision plan would be informed by a truly
representative audience, encompassing the full 13 Morelands Group Meeting
spectrum of those who live, work, and visit the 14 Youth Workshop - Boys & Girls Club
square.
15 Shaker Square Merchant Meeting / Tenant
Virtual Meeting
16 Buckeye-Shaker-Larchmere Neighbor Up Night
/ Woodhill Station
17 North Union Farmers Market (Shaker Square or
Van Aken District)
18 Ward 4 Community Meeting
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Events
Events on the Square “A park, hangout spot, and
play area. Something for
Events like Stroll the Square and the Open House
everyone.”
were central to the community engagement efforts
for the Shaker Square Vision Plan. Designed to be — Youth Workshop Participant
welcoming, fun, and accessible, these gatherings
offered an enjoyable way for community members
to share their goals and aspirations for the square’s
future. Hosting the events directly in the square
allowed the team to connect with a diverse range of
voices, reflecting the wide variety of people who use
the space daily.
By holding these events at the square, the team
created opportunities for spontaneous participation “Family friendly sit down
from individuals who might not engage in traditional restaurant with bar - think
planning processes. Whether visiting for errands, fatheads, Tavern company or
shopping, classes, or catching public transportation, boss dog”
attendees could easily join the conversation, share
— Community Member
their ideas, and help shape a vision as vibrant and
diverse as the Square’s visitors. The feedback
collected significantly shaped the vision plan,
ensuring it reflects the community’s aspirations
while addressing their needs.
Youth Workshop
The Shaker Square Vision Youth Workshop brought
together 25 students at the Boys & Girls Club Teen
Zone in the Buckeye Neighborhood to share their
ideas for reimagining Shaker Square. Led by Jacinda “Feeling safe and businesses
Walker, founder of DesignExplorr, with support that you can linger at (i.e.
from David Jurca of Seventh Hill and MyCom coffee, ice cream/boba shop)”
Coordinator Mahogani Graves, the workshop — Community Member
encouraged students to identify what makes the
Square appealing and safe. The movie theater and
diverse food options emerged as favorite attractions,
while their top design ideas included upgrading
the theater, adding unique dining experiences, and
incorporating fun activities like an arcade. These
insights have been integrated into the Vision Plan
recommendations to create a vibrant, youth-friendly
destination.
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Inviting.
Foster an authentic and welcoming everyday
retail experience in the square.
Goals
Bu
Watch a
Owner
Convenience Pop-up matinee
me
sin
movie
Market Today’s consumers face far more demands on 4PM
Touchpoints Vendor their attention than they did 30 years ago when a
u
es
Saturday shopping trip was a common activity. Such Watch
ns
Play on
Merchandising playground concert on
se
outings are now rare, reflecting how people prioritize 6PM the lawn
Co
Students their time and spending differently. To keep Shaker Get Date
s
Tenanting groceries night
Hourly Square vibrant and active throughout the day, it for dinner with Dinner
+ Drinks
Value (Time and Money) Worker will therefore require extensive programming and 8PM
partner
with
a diverse mix of merchants and retail offerings to Post Friends
attract a wide range of visitors. dinner ice
cream
While it’s impossible to be everything to 10PM
Neighboring Confidence in Sales
Empty Safety everyone, Shaker Square can meet the needs of
Family
Nester most consumers, regardless of socioeconomic
Sense of Place Rent Commensurate with
background. Quality and excellence are universally
Weekends
Sales
valued and don’t have to be expensive, exclusive, or
Accessibility Nearby Empty Nearby Commuter
Co-Tenancy intimidating. By offering a diverse array of options,
the Square can draw a broader audience, ensuring Family Nester Employee
Community
Connection Brand Alignment steady foot traffic throughout the day and evening. 8AM
Commuter This variety fosters a vibrant ecosystem where retail,
dining, entertainment, and even office or residential Play on
Farmers
playground Breakfast
spaces work together to create a dynamic, 10AM market
with
Risk Mitigation appealing, and economically resilient environment. friend
The diagram to the right showcases the potential
Tenant Stability
programming of events, retail, and services designed 12PM Buy Browsing
Return on Shaker to keep Shaker Square vibrant and active. gift for the shops
Civic grandkid
Investment Square Investors
Owner 2PM Lunch
with
family
4PM
Maintenance City Property
Workers Officials Manager Dance
6PM recital
Family
8PM Dinner
Owners
10PM
Food + Public
Retail Services
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Retail in Cleveland
Two Markets What other districts or areas do you
Shaker Square’s potential lies in its ability to visit? (Select all that apply)
meet the everyday needs of its surrounding Data from Shaker Square Retail Survey
population while also attracting more
aspirational audiences. The primary audiences
for Shaker Square are residents from nearby Van Aken
East Side Cleveland neighborhoods and 79.4%
parts of the eastern suburbs. These two areas
consist of different demographics and retail
Cedar
environments. In East Side Cleveland, retail is Fairmount 58.2%
concentrated just north of Shaker Square in University
University Circle, with main street environments Circle
featuring local businesses. In the eastern Legacy 31.7% Legacy
suburbs, retail centers are dominated by big- Village
Village
box stores and national tenants.
54.1% Coventry
The following merchandising demand analysis Coventry Village
is based on the existing retail surrounding
Shaker Square and its current customer base. 32.9%
Tremont
Shaker Square
Limited retail in East Side Cleveland Ohio City
Shaker Square can play a vital role in addressing
Pinecrest 39.2%
the unmet needs of nearby East Side Cleveland Van Aken
residents, who have more limited access
to retail and services. The area lacks both
Cedar Lee 58.7%
neighborhood-serving and destination retail Pinecrest
options, creating a significant opportunity
for Shaker Square to serve these dense Ohio City
communities. 41.8%
28 29
Existing Retail
existing retail options in the area. from the market, including pet supplies and gym/
fitness options. There is an opportunity to enhance
The diagrams to the right show market demand for the Square’s offerings by introducing a limited
neighborhood goods, food and beverage, and home range of personal services, such as a barbershop
and apparel. Arts, culture, and non-profits can also Demand (2024) Current Offerings
or boutique fitness studio, which are currently
activate the ground floor but aren’t easily measured underrepresented in the area.
by traditional market demand analysis. Food at Home Household Personal
Goods Services
Total 28,456 SF
Subway
Food and Beverage Capt Tony’s
Cafe Indigo
The Square currently offers a wide variety of quality 15,966 SF Sasa Matsu
full-service food and beverage (F&B) options, Oversupply
exceeding the local calculated demand. However, Zanzibar
there is a notable shortage of quick-service options,
such as grab-and-go lunches and ice cream Total 12,490 SF Edwin’s
shops. Expanding Shaker Square’s F&B offerings Leadership
presents an opportunity to strengthen its role as a 5,810 SF Vegan Club
neighborhood gathering place. Breakfast
Club
The recent opening of Cafe Indigo adds to the quick- 6,680 SF
service restaurant options and will help increase Edwin’s Too
daily foot traffic at Shaker Square.
Demand (2024) Current Offerings
Full-Service Quick-Service
Restaurants Restaurants
Vacant 6,391 SF
Retail Goods
• Late Nite Records
• Blue Rose Designs
Office/Non-Retail
• Elizabeth’s Bookshop
47,184 SF 22,776 SF
Oversupply (without Cinema) • From One Mother To Another
• Magically Found Antiques
• We Bleed Ohio
• Mr. Cards and Comics
• Upcycle Parts Shop
59,390 SF • Banyan Tree
• Plant Bodega
Cinema Detroit
What would encourage you to stay at the Square?
Detroit, MI Data from Youth Engagement Survey
Cinema Detroit is a non-profit community-
8
based cinema arts organization that provides
7
access to a curated selection of films,
6
including commercial/first-run, independent,
documentary, classic, and cult films for and
4
by those historically marginalized in the
film industry are regularly featured in our
2 2
programming. Now operating as a pop-up
1 1
model, the original physical location helped
spur the revitalization of the Cass Corridor.
Movie Food My People Fun Factor, Unique Build Arcade Other
Theater Vendors / Cool Vibe Experiences Awareness,
34 Restaurants Marketing 35
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Goals + Recommendations
Merchandising
memorable ground level user
experience
A. Leverage Shaker Square’s exceptional
A strategic approach to Shaker Square is crucial
to defining its role in the community. The Square patio infrastructure to inspire
should offer a curated mix of retail and dining that an unparalleled outdoor dining
highlights local arts, culture, and businesses. Ideal experience
tenants should be locally rooted, credible, offer
high-quality products or food, feature memorable B. Encourage connections and
designs, and appeal to multiple generations while transparency between storefronts and
staying distinctive without being overly niche.
patios
Dining options can include sit-down (full-service)
and grab-and-go (quick service). While their space C. Strategically place tenants by
needs are similar, full-service restaurants often relocating those not requiring
require more space and robust kitchen and storage
facilities. Dining at the Square should adhere to
ground-floor access to upper levels,
these principles: focusing upstairs spaces for creative
Approachable Experience: Create a welcoming and non-profit uses
environment that blends Shaker Square’s historic
charm with modern design, reflecting both nostalgia
D. Redesign the promenade with well-
and community roots. defined pathways, inviting seating
Outside is “In”: Utilize patios for outdoor dining, areas, and adaptable spaces for diverse
encouraging flow between storefronts and patios activities
with open windows and greenery.
Rich in Personality: Prioritize tenants with
distinctive character and credibility to boost the
Square’s unique appeal and attract repeat visitors.
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Goals + Recommendations
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Goals + Recommendations
Casual
Restaurant 68.9%
Gifts/
Stationary 38.7%
Home
17.9%
Furnishings
Beer/Wine/
Spirits Store 31.5%
Third Place
Housing Opportunity
The strategy for reviving Shaker Square involves Square’s owners more flexibility to charge retail rents
more than retail alone—housing is a critical that are accessible to local and/or artisan tenants
component too. The Shaker Square owned who will sustain the cultural authenticity of the
properties include a handful of outparcels that have Square. It also spreads risk during market downturns.
become vacant or are underutilized. Some of these Moreover, the presence of onsite residents will drive
parcels were occupied by residences until not long repeat customer demand, increase foot traffic, and
ago, and restoring housing on them presents several put eyes on the street. Offering family-sized units in
benefits to the Square. a walkable, amenity-rich urban setting will further
Financially, the cash flow from operating housing enhance Shaker Square’s appeal, enabling it to
will diversify Shaker Square’s revenue streams and compete successfully with suburban alternatives.
take pressure off of retail rents. This affords Shaker
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Housing Types
13th Avenue Apartments 121 Larchmere The Bagley 10 Solstice on the Park
Seattle, WA Cleveland, OH Detroit, MI Chicago, IL
[Precedent for NW Quad] [Precedent for NE and SW Quad 1] [Precedent for SW Quad 2] [Precedent for additional density]
Completed in 2023, this slender mid-rise An economical construction method kept Completed in 2022, a new development in A residential tower set within a neighborhood
apartment building was designed to complement costs at $190 per square foot, ensuring the Corktown, Detroit, introduced spacious, light- park, opened in 2018, provides much-needed
the surrounding detached single-family homes. project’s financial viability. Located near Shaker filled family-sized row homes on a formerly vacant family-sized units, including three-bedroom
Located in Capitol Hill, a bustling and trendy Square and built within the same market, the lot in this historic neighborhood. By stacking apartments, in Hyde Park. Located within
neighborhood popular with young urban development features a mix of studio, one- the units, the project thoughtfully added density walking and biking distance to the University of
professionals, the development seamlessly blends bedroom, and two-bedroom units. while maintaining harmony with the scale and Chicago, this development appeals to families
modern living with the area’s vibrant character. character of its surroundings. and professionals alike. Hyde Park, known for
its thriving, middle-class, mixed-race, and family-
friendly community, offers an ideal setting for
such a project, fostering convenience in a vibrant
urban environment.
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Inspiring.
Make Shaker Square a local and regional
destination.
Goals
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Goals + Recommendations
50 51
Surrounding
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Existing Condition
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Goals + Recommendations
“More safety for pedestrians
from cars, more places to
park bikes” The Arrival Sequence 3. Create better connections
— Community Member between the green space,
Retail Improving basic safety and wayfinding at Shaker promenade, and through the
experiences Square is essential to enhance its functionality
should include the and appeal, and can be approached through both
portals to improve accessibility
addition of “third temporary pilot projects and larger-scale capital and support foot traffic and
spaces” and more improvements. These improvements can address retail activity
options for eating. various elements, including pedestrian crossings,
the promenade, the outer frame of the Square, A. Bridge the islands – improve cross-
lighting, and parking. Each of these elements
quadrant connectivity
plays a role in creating a safer and more accessible
environment for the diverse community that B. Prioritize pedestrian-friendly
In the near-term, frequents the Square.
Shaker should enhancements, such as wider
focus on lighting Temporary pilot projects, such as pop-up crossings, sidewalks, better lighting, and safe
wayfinding signs, and seating areas, can test
improvements,
ideas before larger changes are made. These crossings to encourage foot traffic
The Promenade storefront
should have patio maintenance and allow for community feedback and help refine C. Improve the experience from the
solutions for safety and accessibility. Insights
dining, hangout wayfinding.
from these initiatives can then inform larger-scale
parking lots and through the portals
space, and public
art. more permanent improvements, like promenade D. Revamp the parking layout to
redesigns, parking adjustments, and lawn
enhancements.
improve efficiency and pedestrian
safety
The community has already weighed in on several
ideas through engagement activities, expressing E. Continue enhancing lighting and
excitement about certain aspects that are already maintaining physical infrastructure
underway. Lighting improvements and storefront
maintenance are top priorities for many, as these to improve visibility, safety, and
enhancements increase visibility, safety, and overall aesthetic appeal
aesthetic appeal. Additionally, the community
expressed strong support for preserving and
expanding features that make Shaker Square unique,
such as patio seating under the trees, informal
hangout spaces, flexible lawn areas for events, and
strong connections to public transit. These elements
not only contribute to the Square’s charm but also
help create a vibrant, active public space that invites
people to gather and engage.
Connections to
nearby greenways
The Green should and public
contain space for transit, along
everyday play with coordinated
and be flexible to marketing are
important. “More robust pedestrian-friendly
accommodate infrastructure to encourage
large events. walking and biking to, from, and
throughout the Square”
— Survey Participant
56 57
The Arrival Sequence
Promenade
Recent improvements to Shaker Square have
focused on facade and building improvements to
elevate the authenticity and aesthetics of the frame.
A next, immediate step could include a process
of inventorying and decluttering the Promenade.
This could include the elimination of temporary and
faulty elements, streamlining of furnishings, and
identification and repair of the more simple deferred
maintenance items such as broken pavement. Care
should be taken to not preclude any of the long-term
strategies identified in the Vision Plan.
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New signage + branding
Improved portals
Dining patios
15’ promenade
Speed tables
Retractable bollards
Crosswalks to green
Safer crossing and curb
bump-outs on Shaker Blvd.
Arrival signage
Double sided parking
60 61
62
63
2 ft Retail Zone
out
ng
Ha ce Outdoo
r
a
Sp Dining
Po
r
ta
l
64 65
66
67
Identity Zone
Gather
Play
Flexible Lawn
Pop-up
Merchant
Space Traffic
Bollards
Public Art
Native Plantings
Native Plantings
Traffic
Bollards Pop-up
Merchant
Space
Flexible Lawn
Play
Gather
Identity Zone
68 69
70
71
Goals
4
Implement a comprehensive care and
maintenance plan for Shaker Square
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Goals + Recommendations
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Elements of Place
DESIGN
The most successful places are celebrated not for Top Factors That Draw People To
one element, but for the combination of qualities
that make them unique. While income-generating
Shaker Square
Physical
uses are crucial for Shaker Square’s financial health, ARCHITECTURE Data from Shaker Square Retail Survey
its full potential can only be realized by incorporating Authenticity Rated on a scale of 1 (least draw) to 7 (most draw)
features that enhance the experience and foster Historic Detail and Embellishment
an emotional connection with visitors. Intangible Detail & Ornamentation
qualities like engagement, atmosphere, and vibrancy Materiality
4.7
add value beyond financial returns. While strong
fundamentals are important, focusing on these
emotional and experiential elements will be essential
STOREFRONTS
3.8
to unlocking Shaker Square’s true potential.
Memorable Accents
Engaging Signage 3.2
Transparency & Porosity 2.8
Lighting
2.7
2.3
WAYFINDING 1.4
“Make this a unique Functionality
destination or else it will fail” Artistic Expression
— Survey Participant Memorability
BRAND
EXPRESSION
Emotional
Connection to Wayfinding
Distinctiveness
EXPERIENCE
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Peer Retail Districts
Cleveland is home to many successful peer retail
districts. Surveys suggest that Shaker Square
shoppers also frequent Van Aken, Cedar Fairmount,
and Cedar Lee. These districts share key elements,
such as public spaces, unique offerings, and event
programming. Notably, Shaker Square, Ohio City,
and Van Aken all benefit from direct rail access.
However, Shaker Square stands out for its distinctive
features. Its large central green space is versatile,
accommodating large events and pop-up markets,
while the expansive promenade provides abundant
public space, often lacking in traditional main streets.
Additionally, Shaker Square’s single ownership
structure enables cohesive tenant planning, unlike
areas with multiple property owners.
S H A K E R S Q UA R E
(2 0 2 4) U N I V E RS I T Y C I R C L E
G O R D O N S Q UA R E
A RTS D I S T R I CT
M I DTOW N
C E DA R FA I R M O U N T OHIO CITY
Competitive C OV E N T RY V I L L AG E LARCHMERE
Positioning
Cleveland’s retail market is becoming more C E DA R L E E TREMONT
competitive, with rising construction, operational,
and goods costs, alongside diverse consumer
spending options, putting pressure on profit MAIN STREET
margins. In this challenging environment, Shaker L o ok & F e el
Square must focus on differentiation rather than
replication. By offering unique experiences, the
Square can attract consumers, reduce competition,
and foster loyalty. A diverse mix of retail and
complementary non-retail uses will increase foot
traffic, reduce risk, and ensure the property’s long-
80 term competitiveness. 81
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Goals + Recommendations
P
Quadrant A
H AV E A Q U E S T I O N ?
N Moreland
D7
N E E D A S S I S TA N C E ?
D4 A2
D3
P Quadrant C
P
D2
Shaker Boulevard
216.347.7732
C6
C2 Tuesday
Van Aken Boulevard
C1
B5 B4
B3
Wednesday
Thursday
9am - 10 pm
P P Friday
Saturday
7am - 11 pm
Drexmore Road
Drexmore Road
DINING A3 Zanzibar Soul Fusion B1 Cleveland Breakfast Club C2 SASA D1 EDWINS Restaurant
B2 Edwins Too C4 The Vegan Club D4 Subway
B5 Captain Tony’s
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Case Study Goals + Recommendations
Safe
care and maintenance plan for
Cleveland, OH Shaker Square
The Ohio City Improvement Corporation
(OCIC) is a Special Improvement District A. Continue enhancing the safety
(SID) established in 2012 to enhance the Ohio The Shaker Square ownership team has worked ambassador program to serve as
City commercial district. OCIC provides hard to improve maintenance and safety, recently guides and welcoming representatives
cleaning, maintenance, and safety services investing $4.5 million in upgrades like new roofs, for the Square. (Also mentioned in
through the Block by Block Ambassadors, facade improvements, storefront awnings, signage,
Inviting goal 6)
and electrical and HVAC maintenance. They’ve also
benefiting all district visitors, residents, and hired private security to enhance safety. B. Establish detailed storefront
businesses. These services help maintain the
area’s eclectic mix of stores, restaurants, and
However, maintenance can also be approached at and signage guidelines to ensure
a district level. A Special Improvement District cohesive and attractive visual appeal
other establishments. (SID) is a tool where property owners in a defined
area agree to pay an additional assessment to throughout Shaker Square
fund improvements and services beyond what C. Explore establishing a Special
the city provides. These funds support enhanced
University Circle, Inc. maintenance, security, marketing, and community Improvement District (SID) to
engagement, creating a well-maintained and enhance support for the maintenance
Cleveland, OH thriving neighborhood. While Shaker Square team at the district level and ensure
University Circle Inc. (UCI) reached a addresses some of these needs, current efforts are
underfunded and lack long-term sustainability.
timely resolution of issues with
significant milestone with Cleveland City increased capacity
Council’s approval of a Special Improvement Expanding a SID to include adjacent apartment
District (SID) for University Circle, set to buildings and commercial corridors could help D. Implement seasonal beautification
create a cohesive and vibrant district. This would efforts.
begin in 2025. The SID will generate $3.9 provide the resources needed for enhanced safety,
million in its first year to fund improved regular upkeep, and community programming,
safety services, including crisis intervention strengthening Shaker Square’s sense of place and
specialists, bicycle patrols, and additional bias- ensuring its long-term success.
free training for UCPD officers.
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Case Studies Goals + Recommendations
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A B
Stabilization Based Sale Vision Based Sale
In this model, CNP/BCC retain medium-term In marketing the asset, CNP/BBC would need to A vision-led disposition involves selling the property illustrations, and imagery to generate excitement
ownership of Shaker Square to conduct capital employ a combination of curb appeal and first-class based on a combination of a well-defined vision and emphasize the property’s value potential. It is
investments and manage leases ahead of a sale. marketing materials to garner the attention of a large and secured entitlements. This approach generates essential that the RFP is not issued prematurely, as
CNP/BBC take on the hard work of completing the pool of capable, prospective buyers. awareness and excitement around the property there will be only one opportunity to make a strong
foundational steps of realizing the Vision Plan, and Pros and Cons of a Stabilization Model: while lowering barriers to entry for buyers by and lasting first impression.
ensuring it is on a path to success, at which point the addressing key regulatory hurdles and minimizing Pros and Cons of a Vision-Led Sale Model
asset is sold to a buyer. In the stabilization-based model, CNP/BBC takes upfront expenditures they would need to undertake
the lead in stabilizing the Square and laying the regardless. By handling entitlements and eliminating Under this vision-led sale model, CNP/BBC
CNP/BBC would clear Shaker Square’s deferred groundwork for long-term sustainability. This will conclude its stewardship of Shaker Square,
maintenance log, which includes basic potential bureaucratic delays, CNP/BBC can make
scenario is complicated and somewhat counter to the opportunity more attractive to mission-aligned positioning the property for transfer at a strategic
improvements such as roof and façade/window, and traditional paths to reinvestment. Buyers with the discount. The objective is to identify a mission-
installing elevators (some of this work has already buyers.
capability to revitalize the property in alignment with aligned developer who embraces the vision,
been begun). Also required would be the upgrading its aspirations—while ensuring economic viability— This model enables CNP/BBC to focus on its leverages the groundwork already laid, and
of building heating/cooling, electrical, and plumbing are more likely to find value in the opportunity if strengths—shaping the vision and laying the maintains the autonomy to implement the Vision
systems, as well as the remediation of any hazardous they have direct control over the leasing process. groundwork—while transferring ownership and Plan according to their expertise and direction.
materials (e.g. lead and asbestos). Without this control, such buyers are likely to be less redevelopment responsibilities to an experienced While the sale price under this scenario is likely to be
Stabilization work also entails the completion of the inclined to invest in the property and its necessary buyer capable of executing at the desired level. An lower than that of a Stabilization-Based scenario, the
redevelopment of Shaker Square’s public spaces, improvements. aspirational vision (e.g. plan, renderings, marketing cost of improvements shifts from CNP/BBC to the
including the green and promenade (sidewalk) package) for Shaker Square should be completed, buyer.
Additionally, to build credibility and attract high- but execution of this vision would be left to the
environments. CNP/BBC would retain a landscape quality retail tenants, a fully developed vision and
architect to advance the conceptual design that buyer, as most capable buyers will want full control
the execution of key improvements should be over the direction and operations of the space.
is included in this Vision Plan through schematic completed before leasing begins. This approach
design (SD) and ultimately construction documents would likely require CNP/BBC to undertake more As the vision is taken even further to marketing-
(CDs) that can be bid out for construction. A capital substantial improvements than it is currently caliber levels, CNP/BBC would address all deferred
campaign will need to be conducted to raise funds prepared to deliver. While CNP/BBC excels at maintenance, making necessary repairs to roofs and
for these efforts, which could be made possible by creating the conditions for transformation, it is not facades, and installing elevators. However, major
the establishment of a Shaker Square TIF district set up with the resources and capacity needed alterations—such as tenant fit-outs or significant
mentioned above. to fully realize the desired outcome. As a result, public space modifications—should be left to the
In terms of tenant leasing and management efforts, prospective buyers in this scenario are more buyer, who will want to make those key decisions.
in this scenario, CNP/BBC would sunset lease likely to be financially driven investors focused on To further enhance the property’s appeal,
commitments that are not brand-aligned and short-term returns rather than visionary leaders establishing a Tax Increment Financing (TIF)
avoid new lease agreements that carry over and committed to executing and sustaining a long-term district is recommended. This would allow a buyer
encumber a new buyer. Ownership would negotiate transformation. to capture and reinvest the increased tax revenue
the relocation of some appointment-based tenants generated by their improvements, making the
to the second floor and reserve the ground floor acquisition even more attractive. Conversely,
for retail tenants. These moves avail the buyer of creating a parks conservancy or friends group
maximum flexibility to curate a successful tenant for public space management may be deemed
mix. undesirable, as buyers will likely prefer to retain full
In addition to physical and management-related control over these areas.
elements, CNP/BBC should anticipate and resolve Only after the vision and regulatory processes have
any entitlement and/or permitting hurdles a buyer been fully completed should CNP/BBC initiate a
may face once taking over duties as much as formal Request for Proposals (RFP) process. This
possible. For example, CNP/BCC should work with RFP will clearly define the intentions and terms of
the City to eliminate zoning-related hurdles to pave the sale, ensuring alignment with the long-term
a regulatory path for infill development. Clearing vision for Shaker Square. A national marketing
regulatory hurdles will make the property more campaign will support the process, strategically
marketable to capable suitors. targeting and engaging the most qualified buyers.
This campaign will leverage compelling narratives,
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A Vision-Based scenario—or a variation that burden of investment and execution decisions.
C includes a long-term partnership—is the most
reliable approach to implementing the vision in
These approaches are commonly and successfully
employed in similar projects, allowing each
alignment with community needs, while ensuring party to leverage its strengths while delegating
In this model, CNP/BBC would retain long- These funding strategies layered with the Tax
term ownership of Shaker Square and lead the Increment Financing (TIF) district could be very
stewardship of its reinvestment in partnership with powerful.
public and private partners. A discounted value of
Shaker Square would be applied in exchange for
The marketing strategy differs under this model Vision-Based Stabilization- Long-Term
too. Rather than marketing to entice a buyer, as
CNP/BBC’s ongoing seat at the table. CNP/BBC are long-term owners, BBC/CNP would be marketing to
Sale Based Sale Partnership
known and trusted organizations that have built a attract and retain a customer base.
strong foundation of community support, which,
combined with their ownership of the site, positions Pros and Cons of a Long-Term Partnership BBC/CNP
them well to continue stewarding Shaker Square low medium high
In this scenario, CNP/BBC would need to assemble investment
into the future. However, CNP/BBC will need to form a dedicated team responsible for marketing,
partnerships to carry out the Vision Plan. sponsorships, and programming for the square.
Unlike a vision-based or stabilization-based sale, Maintaining this control would create strategic,
under a long-term partnership model, establishing synergistic alignment with the public space and Sale price low high n/a
a parks conservancy or parks friends group
makes sense. Since there is no buyer who may be
encumbered by such an organization, CNP/BBC
would have the opportunity to raise additional funds
through this entity.
Pool of buyers few many many
There would also be potential to capture value from
the development potential of the rear parking lots
by partnering with a private property developer Capability of
to construct housing on those lots. Depending on several few several
the terms of the deal—it could be a ground lease or
buyers
an outright sale—CNP/BBC would enjoy a steady
revenue stream or an infusion of cash, respectively.
Either could be reinvested in Shaker Square or used
for subsidies to retain strategic tenants at a discount.
Control of vision buyer CNP/BBC shared
Parks
no no yes
Conservancy
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Principles Goals Recommendations
Inviting
experience
1. Bring Shaker Square to life with activities and events that 1.E
1.A 1.B 1.C 1.D
invite people from both nearby neighborhoods and across
the city
4. Redesign the central green to accommodate both 4.A 4.B 4.C 4.D
everyday use and special events
Timeless
2.A 2.B 2.C 2.D
C. Fill retail gaps in home and apparel and fast gathering and interaction B. Design diverse housing types to accommodate
casual dinning C. Encourage social interaction of visitors and families of various sizes and needs
D. create a vibrant, inviting atmosphere for all C. Leverage revenue from residential units to
Foster an authentic and 2. Curate an engaging and memorable ground
ages
D. Develop ongoing active programming to
diversify risk exposure and competitively price
retail rents to attract the local merchants
level user experience
welcoming everyday retail strengthen community ties and enhance
safety
D. Partner with the community to restore historic
apartment buildings, creating affordable
A. Leverage Shaker Square’s exceptional patio
experience in the square. E. Continue enhancing the safety ambassador and middle-income housing to support the
infrastructure to inspire an unparalleled Square’s retail and foster a mixed-income
program to serve as guides and welcoming
outdoor dining experience neighborhood
representatives for the Square
B. Encourage connections and transparency E.
F.
between storefronts and patios
5. Support small business entrepreneurship and
C. Strategically place tenants by relocating those
creative industries that reflect the spirit of the
not requiring ground-floor access to upper
surrounding community
levels, focusing upstairs spaces for creative
and non-profit uses
D. Redesign the promenade with well-defined A. Give priority to leasing space to Cleveland-
pathways, inviting seating areas, and adaptable based tenants—especially minority-owned,
spaces for diverse activities women-owned, and mission-driven
businesses—while offering them technical
E. assistance and marketing support
3.Curate a balanced mix of creative, production- B. Encourage entrepreneurship and support local
focused, and service-oriented tenants on the production by fostering retail opportunities
second floor through temporary or pop-up events
C. Facilitate connections with artists and makers
A. Fill upper floors with the following uses: through curated programming and strategic
Ź Appointment-based and non-customer local partnerships
facing tenants should not occupy ground D. Encourage creative professionals to
floor spaces host workshops, networking events, and
Ź Workshop spaces for artisans, artists, and educational sessions that foster collaboration
other makers and build community on the Square.
Ź Service providers such as wellness, fitness,
dentist, etc
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Inspiring 1. Bring Shaker Square to life with activities 3. Create better connections between the green 4. Redesign the central green to accommodate
and events that invite people from both nearby space, promenade, and through the portals to both everyday use and special events
neighborhoods and across the city improve accessibility and support foot traffic and
retail activity
A. Design a versatile layout that supports a variety
A. Foster partnerships with local schools, cultural of events while maximizing the flexibility of the
organizations, museums, and community A. Bridge the islands – improve cross-quadrant existing lawn
groups connectivity B. Simplify the street closure process and allocate
B. Commission Cleveland-based artists to create B. Prioritize pedestrian-friendly enhancements, areas for pop-up retail opportunities
murals, sculptures, and interactive installations such as wider sidewalks, better lighting, and C. Establish dedicated performance spaces with
on the Square safe crossings to encourage foot traffic adaptable electricity and sound infrastructure
C. Hire an organizer to curate and manage events, C. Improve the experience from the parking lots D. Activate corner areas with gathering spaces
Make Shaker Square festivals, markets, and art installations
D. Promote events and cross-programming with
and through the portals
D. Revamp the parking layout to improve
and interactive play features to encourage
daily use of the central green
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Timeless 1. Tell the story of Shaker Square
F.
4. Implement a comprehensive care and
maintenance plan for Shaker Square
A. Preserve and celebrate cultural heritage by
highlighting Shaker Square’s rich history and A. Continue enhancing the safety ambassador
unique character program to serve as guides and welcoming
B. Restore and maintain historic architecture representatives for the Square
C. Leverage the green’s capacity to host events, B. Establish storefront and signage guidelines to
emphasizing its flexibility to accommodate a ensure cohesive and attractive visual appeal
variety of activities and community needs throughout Shaker Square
D. Preserve non-physical memories by C. Explore establishing a Special Improvement
incorporating elements like historical photos, District (SID) to enhance support for the
Respect Shaker Square’s markers, and storytelling displays to honor
Shaker Square’s past and connect it to the
maintenance team at the district level and
ensure timely resolution of issues with
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