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Network Assessment for

Client Name

Completed on date
Summary

This template is designed to help you create a custom report for your prospect or client, upon
completion of their network assessment. It includes sample findings and recommendations for
illustrative purposes, along with instructions (indicated with gray, italicized text) on where to
get and export the data from within Auvik. Be sure to remove all instructions including these
paragraphs, and update the sample findings, images, and recommendations before presenting
to your prospect or client.

On this Summary page, you’ll want to provide a concise overview of their network issues and
accompanying recommendations. This essentially serves as a “cheat sheet” and can help to
differentiate your offering and facilitate conversations that get your prospect or client to the next
step.

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Contents

State of the Network 4

• Inventory 4
• Firmware / Software Versions 5
• Architecture 6
• Performance 7
• Misconfigurations 8
• Security 9
Remediation Actions Taken 10
Recommendations 10

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State of the Network
[MSP Name] has taken a detailed inventory of your network to understand its current state.
Included below are details on how your network is architected, how your network devices
are connected, and an initial network performance review.

Inventory
How to get this information: Home Dashboard > Export. Open up the file and go to the Devices
sheet. Select columns B-E. Summarize the quantity and types of devices, noting any dated gear
or inconsistencies with makes and models. Point out possible deficiencies, but don’t provide a
recommendation just yet.

In our initial network discovery, we found the following list of network devices. This list
includes 2 firewalls, 10 switches, and 2 access points. All devices are Cisco enterprise-grade
gear, some of which are older models.

Device Name Type Make & Model IP Address(es)

Access-Point-1 Access Point Thin Access Point 10.235.238.183
Access-Point-4 Access Point Thin Access Point 10.235.238.222
[email protected] Switch Cisco 10.235.226.114
[email protected] Switch Cisco 10.235.226.116
1.1.1.2,
Firewall-1 Firewall Cisco ASA 5515 10.235.223.251,
SAMPLE IMAGE 10.235.226.251,
Cisco ASA 5515 2.2.2.1,
Firewall-2 Firewall 10.225.226.252,
10.254.255.253,
Layer-3-Switch-1 Layer 3 Switch Cisco Catalyst 3560 8PC 10.225.235.244
Layer-3-Switch-2 Layer 3 Switch Cisco Catalyst 3560 8PC 10.235.235.221
Layer-3-Switch-3 Layer 3 Switch Cisco Catalyst 3560 8PC 10.235.235.242
Layer-3-Switch-4 Layer 3 Switch Cisco Catalyst 3560 8PC 10.235.235.230
Switch-1 Switch Cisco Catalyst 2960 24PC 10.235.235.239
Cisco Catalyst 3700 10.225.165.254,
Switch-10 Switch
series 10.225.226.254,
Cisco Catalyst 2900
Switch-11 Switch 10.235.235.236
series
Switch-12 Switch Cisco Catalyst 2960 24PC 10.235.235.234

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5
Firmware / Software Versions
How to get this information: Home Dashboard > Export. Open the file and go to the Devices
sheet. Select columns B, H, I, and J. Summarize their standardization of firmware, noting any
inconsistencies and dated versions. Point out possible deficiencies, but don’t provide a
recommendation just yet.

The majority of these devices are Cisco and have an iOS version of 12.2x, as detailed below.
The current firmware version supported on these devices is 12.2z.

Device Name Software Version Serial Number Firmware Version

Access-Point-1 Unknown Unknown Unknown
Access-Point-4 Unknown Unknown Unknown
[email protected] Unknown Unknown Unknown
[email protected] Unknown Unknown Unknown
Firewall-1 Unknown Unknown Unknown
Firewall-2 UnknownSAMPLE IMAGE
Unknown Unknown
Layer-3-Switch-1 12.2(35)SE5 FOC1412V3R7 12.2(35)SE5
Layer-3-Switch-2 12.2(50)SE5 FOC1509V22D 12.2(50)SE5
Layer-3-Switch-3 12.2(35)SE5 FOC1323V46H 12.2(35)SE5
Layer-3-Switch-4 12.2(35)SE5 FOC1323V41D 12.2(35)SE5
Switch-1 12.2(44)SE6 FOC1321W7DY 12.2(44)SE6
Switch-10 15.0(1)SE2 FDO1611P12U 15.0(1)SE2
Switch-11 12.2(55)SE5 FOC1650Y213 12.2(55)SE5
Switch-12 12.2(44)SE6 FOC1322W02V 12.2(44)SE6

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Architecture
How to get this information: Export your choice of map from the main dashboard. We like the
Network Elements Only view but you may want to show other important areas of the
network, depending on the prospect or client and their environment.

Below is a map illustrating how your network is physically connected. Note that there are
High Availability (HA) firewalls at the perimeter, along with a core switch located at
Switch-16. Your access layer consists of approximately 20 switches, some of which are four
layers deep. There are two wireless access points, both connected to switch-24 covering
<xyz> areas of your building.

SAMPLE IMAGE

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You could highlight one or more important connections, if relevant.

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Performance
SAMPLE IMAGE
Throughout the evaluation period, we observed the following:

Internet Utilization
How to get this information: Go to Documentation > Reports > Network Device Utilization
report. Set the calendar view to Past Week. Screenshot the internet utilization section and
summarize their bandwidth utilization, noting any peaks and how their average compares to
their total available bandwidth. Point out possible deficiencies, but don’t provide a
recommendation just yet.

Utilization of the primary firewall peaked during business days at XX Mbit/s, which is
YY% of your dedicated bandwidth. Note that your average utilization was much less
at ZZ Mbit/s overall.

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 SAMPLE IMAGE

Network Device Utilization

How to get this information: Go to Documentation > Reports > Network Device Utilization
report. Set the calendar view to Past Week. Filter for network elements and take a screenshot.
Or export the report, go to the Network Devices tab, and pull the relevant details. Summarize
the uptime percentage, what the throughput is compared to the total available throughput on
the devices, and the device health metrics (i.e., CPU, storage, and memory utilization). Point
out possible deficiencies, but don’t provide a recommendation just yet.

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All network devices had 100% uptime during the evaluation. Switch 3 is showing
consistently high memory utilization, while the remaining network devices show normal
CPU, memory and storage utilization.

SAMPLE IMAGE

Misconfigurations
How to get this information: Review informational alerts over the past week (or for whatever
interval the collector has been running). Summarize any informational alerts that Auvik has
triggered, and what the potential impact is to the client. Point out possible deficiencies, but
don’t provide a recommendation just yet.

Three misconfigurations were immediately observed during the evaluation:

SAMPLE IMAGE

This misconfiguration is indicating that VLAN 91 is not configured on port Trk1 on the core
switch. It was observed that this VLAN is actively in use. Due to this misconfiguration, some

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devices that are connected on this VLAN may not be able to communicate properly across
the network.

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Security

SNMP Credentials
How to get this information: Go to Discovery > Manage Credentials > SNMP Credentials and
take a screenshot. Summarize which credentials are in use across the environment. Point out
any default credentials or credential reuse that may impact the security posture of the
network, but don’t provide a recommendation just yet.

All observed network devices are configured with SNMP. Currently, all are set to use SNMP
version 2 with the default community string “private” and a custom community string set
as <commString>.

SAMPLE IMAGE

Passwords
How to get this information: Go to Discovery > Manage Credentials > Login Credentials and
take a screenshot. Summarize which credentials are in use across the environment. Point out
any default credentials or credential reuse that may impact the security posture of the
network, but don’t provide a recommendation just yet.

We used the credentials you gave us to access and configure the network devices. We
observed that no devices have default credentials such as “admin/admin” and “cisco/cisco”.

All network devices are using the same Username-2 with the same password, as
shown below.

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 SAMPLE IMAGE
Remediation Actions Taken
List any actions you’ve already taken to remedy anything from the initial observations.

● VLAN mismatch updated on switch XYZ.

● Interface was changed from a hard coded 100 Mbit/s to an auto-negotiate and is
now running at 1 Gbit/s.

Recommendations
List here anything you recommend as a result of this report that hasn't been
immediately resolved.

High Medium Low

Priority Priority Priority

Severity Recommendation
Update SNMP credentials on network devices X, Y, and Z to a non-standard
community string.
Update device credentials on device M to use something other than the
default “admin/admin”.
Update device credentials on devices A, B, and C to use a non-shared,
randomized credential.
Upgrade firmware versions on devices X, Y, and Z. Currently running
version 12.02 and have a version 123.123 available that fixes the following:
● Really cool stuff that the version fixes
A low priority recommendation.

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 Your logo here

MSP name
MSP address
MSP phone number

http://www.yourdomain.com/

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