MASS MEDIA Notes
MASS MEDIA Notes
-The mass media are the means for delivering impersonal communications to a vast
audience. The term media (plural of medium) comes from the Latin word for “middle,”
suggesting that media connect people. Mass media arise as communications technology
(first newspapers
and then radio, television, films, and the Internet) spreads information on a massive scale
(Macionis 2012). Giddens (2009) notes that these are referred to as 'mass' media, because
- According to Andersen (2017) the term mass media refers to the channels of
communication that are available to wide segments of the population— the print, film, and
electronic media. Communication refer to the transfer of information from one individual
or group to another
- The mass media have extraordinary power to shape culture, including what people believe
and the information available to them. If you doubt this, observe how much the mass
media affect your everyday life. A YouTube video “goes viral” e.g. that of the murder of
George Floyd (25 May 2020) by a white policeman in Minneapolis, Minnesota US which
led to mass protests, arrest and charge of the police officer and his accomplices. Also,
friends may talk about last night’s episode of a particular show e.g. Estate blues or
“Wadiwa wepa moyo” on ZBC TV. Some may have even met their partners or spouses via
electronic media. Your way of dressing, talking, and even thinking has likely been shaped
by the media, despite the fact that most people deny this, claiming “they are just
-The widespread availability of Internet-based blogs, chat groups, and social networks is,
however, radically changing how people communicate, including about current events.
Young people, especially, spend more time using computers for games and other leisure
activities than they use for reading (U.S. Bureau of Labor Statistics 2012a). Facebook,
Twitter, Snapchat, WhatsApp and other electronic networks have become such a common
form of interaction that they are now referred to as social media—the term used to refer to
the vast networks of social interaction that new media have inspired.
- Such usage increases the possibility of democratic participation by allowing the open
discussion and transmittal of information (Ferdinand 2000). At the same time, however,
these forms of communication can mean increased surveillance, both by governments and
by hackers. As with other forms of culture, how these networks are used and controlled is
a social process.
- Canadian media theorist, Marshall McLuhan (1964), argued that different types of media
have very different effects on society. His famous dictum is that, 'the medium is the
message'. That is to say, society is influenced much more by the type of the media than by
its content, or the messages, which are conveyed by it. A society in which satellite
television plays an important part, for example, is obviously a very different society from
one that relies on the printed word carried aboard an ocean liner.
- Ownership and control of mass media is used to create a picture of the social world
- Owners have ultimate control over a company and have power over which type of
audience will be reached. Like managers control a business, media ownership and control
is ideological because the ruling class is trying to control how people see the social world.
- The ruling class is able to control directly and indirectly how people think about the things
happening in society by their ability to control and limit the information people receive.
-Government or state media are part of a government, which function as its mouthpiece. It
is a media that works for mass communication , which is ultimately controlled and funded
- The state may impose censorship on the mass media. Governments have also taken over
the control or certain media in order to protect local media and industry. Where the state
controls the media, the editorial policy focuses on satisfying the needs of the Government.
The Government can introduce limiting legislation limiting the ownership of different
forms of media
Advantages
- It is not guided by an individual interest. It is media for the people.
- It can act as a voice for the voiceless. It accommodates voices of general public
- Contents are considerably more credible, reliable and accurate compared to that of
independent media
-State media have far much greater reaches than independent media. They are preferred
Disadvantages
- It serves a particular interest group not general people. Usually current regimes use it
as a propaganda tool e.g. ZBC has been labelled a propaganda tool for ruling party
ZANU PF
-It can be manipulated by the ruling party hence reducing its credibility and efficiency
- It is not independent of the government as the government may censor the content
which it deems illegal, immoral or unfavorable to e.g. Channel 2 was removed for
constitution
- Private ownership
- These are commercial media house that is privately owned for profits (e.g. the gazette) and
community media houses that are owned and controlled by communities (e.g. radio
dialogue).
Advantages
Disadvantages
-It can be biased and it is not obliged to provide impartial or unbiased information e.g.
The Daily News and News Day have been accused of being biased towards the
opposition MDC
-Capitalist media owners tell news editors stories to cover and views to put across.
-The media ends up putting across the views that serve the interest of capitalism.
-The media reflects the ideas of the ruling class (including the media owners).
-The views of the ruling class are presented as the natural, common-sense views
-It means one set of ideas dominates over other ideas, a phenomenon known as
cultural Hegemony/supremacy.
-Society gets the media it wants; media outlets respond to market demand if not they go out
of business.
-In this case the market matters no matter who owns the media.
-Pluralists do acknowledge the media will express some opinion more than others but they
see it as a reflection of the most common views in society rather than bias from
-The Media act as “Watchdog”- This watchdog role is intended to keep governments from
taking too much power from the people and overstepping their bounds. Central to this role
is the notion that the press works independent of the government. The “freedom of the
press” allows the media to act as the eyes and ears of the people.
-The media also engages in investigative reporting, which can uncover dangers or
corruption that the media can then expose so that the public can demand change.
Media Content
-Media regulation policies in many countries have directly influenced the content of the
media.
-In politics, properties of media corporations bring in their political views, which are a
-Through editorial policies they dictate the form of content, which should appear in their
media.
-The content of the press may be in the ownership of most newspapers. The contents may
be biased and distorted deliberately. This may also influence voting behaviour during
elections of given Governments.
-The media content maybe biased towards the needs of pressure groups such as women
action groups. The media may help the pressure groups to highlight issues concerning
-Different perspectives and ideology can influence the content of different media. The
capitalists would ensure that the media content propagates their values and ideology.
-Society is made up of different and interacting parts and the state oversees and keeps
them in check.
-Any media that reflects the values in society will be popular and stay in business and
-Peoples’ identity comes from what they buy and what kind of culture and media they
choose to consume.
-Media show people what they can buy and what kind of life style they can choose
from.
-There is no dominant set of ideas; society presents many choice and alternative
opinions.
-In the media a piece of information or an image can be distorted intentionally in order
to make it appear correct to viewers; it’s made less true or appear truer.
(a) Functionalism
-In the mid-twentieth century, functionalist theorists such as Charles Wright (1960)
focused on the ways in which the media helps to integrate and bind societies together.
-For mass media, this means examining how audiences interact with media and how they
use media
-Different media provide different primary uses.
information about our society and the world, from webcams and radio reports alerting us
to traffic jams, to rolling weather reports (e.g Cyclone Idai warning), the stock market and
-Interpretation function- Media outlets interpret messages in more or less explicit and
ethical ways. Newspaper editorials have long been explicit interpretations of current
events, and now cable television and radio personalities offer social, cultural, and political
commentary that are full of subjective interpretations. Although some of them operate in
ethical grey areas because they use formats that make them seem like traditional news
-Socialization and Instructive function- Some media outlets exist to cultivate knowledge
e.g. The History Channel, the National Geographic Channel, and the Discovery Channel,
serve more instructive functions. Mass media play a significant role in providing a
collective experience for members of society. Think about how the mass media bring
ceremonies (such as inaugurations, press conferences, parades, state funerals, and the
-The mass media is a powerful socializing agent. For sociologists significance of the
media is not limited to the content of media messages. Media affect how we learn about
our world and interact with one another. Media literally mediate our relationship with
social institutions. We base most of our knowledge on government news accounts, not
experience. We are dependent on the media for what we know and how we relate to the
-Offers social control- media stresses the basic values of society in their contents,
emphasizing the difference between the normal and the deviant. This emphasis is achieved
in two ways:
violent crime which highlights what society disapproves of-normal everyday behaviour
-By presentation, reporting deviant events in a way that shows they are not approved ofnewspapers
generally present their news on criminals, drug takers, etc. in such a way as
-Linkage or Bonding function-Media outlets can bring people closer together, which
serves the bonding function. For example, people who share common values and interests
can gather on online forums (e.g. social media), and masses of people can be brought
together while watching coverage of a tragic event like September 11 (2001) disaster in
America.
-Diversion function- We all use the media to escape our day-to-day lives, to distract us
from our upcoming exam, or to help us relax. When we are being distracted, amused, or
-Entertainment-The media provides amusement, a diversion from the rigors of work and
acts to reduce social tensions. This is essentially the function of a release valve for society,
allowing people to set aside their problems and conflicts, at least temporarily.
development, to support and uphold moral rules and to mobilize the population in times of
war. This can be through very direct public campaigns, but also in much more subtle
ways, such as the moral tales within soap operas or films, for example.
Dysfunction of media
-In addition to the functions just noted, the media perform a dysfunction. Sociologists
-The Narcotizing Effect- Paul Lazarsfeld and Robert Merton (1948) created the term
narcotizing dysfunction to refer to the phenomenon in which the media provide such
massive amounts of coverage that the audience becomes numb and fails to act on the
information, regardless of how compelling the issue. Interested citizens may take in the
information but make no decision or take no action. Consider how often the media initiate
audience becomes numb, desensitized to the suffering, and may even conclude that a
-Conflict theorists argue that the mass media maintain the privileges of certain groups.
-Moreover, powerful groups may limit the media’s representation of others to protect their
own interests.
-Karl Marx, saw ideology as important in the reproduction of relations of class domination.
Powerful groups are able to control the dominant ideas circulating in a society so as to
justify their own position. Thus, according to Marx, as religion is often ideological in
teaching the poor to be content with their lot, ideology prevent the powerless to gain a true
-John Thompson argues that the critical notion is to be preferred, because it links ideology
with power. Ideology is about the exercise of symbolic power - how ideas are used to
hide, justify or legitimate the interests of dominant groups in the social order For instance,
the ideological aspects of TV news reporting and how it systematically generates bias. For
example, when reporting on industrial disputes, news reports tend to favour government
and management at the expense of striking workers. The effects of strikes, causing
disruption for the public, are much more likely to be reported on than their underlying or
immediate causes.
-In general, Thompson argues that mass media - including not only the news but also all
varieties of Programme content and genre - greatly expand the scope of ideology in
modern societies. They reach mass audiences and are, in his terms, based on 'quasiinteraction' - that
is, audiences cannot answer back in a direct way.
- Those who construct the news act as 'gatekeepers' for what gets on the agenda - in other
words, what the public hears about at all. Strikes in which there were active confrontations
between workers and management, for instance, might get widely reported, while more
This term (gatekeeping) describes how material must travel through a series of gates (or
checkpoints) before reaching the public. Thus, a select few decide what images to bring
to a broad audience. In many countries the government plays a gatekeeping role.
-The Marxist, Hall agrees that news is supportive of capitalist interests because those in
powerful positions have better access to media institutions than the less powerful. Hall
argues that this is a result of the news values employed by most journalists. In particular,
most journalists rank the views of politicians, police officers, civil servants and business
leaders (Hall calls these groups primary definers) as more important (or credible) than
those of pressure groups, trade unionists or ordinary people. Hall calls this the hierarchy
of credibility.
-Visual value
-News value
-Prevailing culture
-The first two are practical or technical, the second two are cultural or ideological.
-Worldwide, low-income groups, racial and ethnic minorities, rural residents, and the
citizens of developing countries have far less access than others to the latest
technologies—a gap that is called the digital divide. People in low-income households
and developing countries, for example, are less likely than others to have Internet access.
When marginalized people do gain Internet access, they are still likely to trail the
privileged.
-According to Schaefer (2012) the digital divide is most evident in developing countries.
In Africa, 4 percent of the population has Internet access. These fortunate few typically
pay the highest rates in the world—$250 to $300 a month—for the slowest connection
speeds.
These scholars examine the media on the micro level to see how they shape day-to-day
social behavior. Increasingly, researchers point to the mass media as the source of major
daily activity; some argue that television serves essentially as a primary group for many
-Face-to –face interaction- such as people talking at a party, is rich in the cues used by
stretched out in time and space - it goes well beyond the contexts of ordinary face-to-face
interaction. Mediated interaction takes place between individuals in a direct way - for
instance, two people talking on the telephone - but there is not an opportunity for the same
-Mediated quasi-interaction. This refers to the sort of social relations created by the mass
media. Such interaction is stretched across time and space, but does not link individuals
directly: hence the term 'quasi-interaction'. The two previous types are 'dialogical':
programme may discuss it, and perhaps address some remarks to the TV set - but, of
-Online social networks, in fact, have become a new way of promoting consumption.
Advertisers have traditionally marketed products and services through spot ads, mass
service messages like “Don’t drink and drive.” Recently in 2020 , various media platforms
have been used to alert people on the spread of COVID 19 e.g. “ stay home and travel
By using symbolic interactionist theory, researchers can look at the ways media affects a
society’s shared symbols and, in turn, the influence of those symbols on the individual
(Jansson-Boyd, 2010).
-Interactionists note, too, that friendship networks can emerge from shared viewing habits
or from recollection of a cherished television series from the past. The rise of the Internet
has also facilitated new forms of communication and social interaction.
-Feminists share the view of conflict theorists that the mass media stereotype and
-According to this view, the media powerfully influence how we look at men and women,
-Women as sex objects-Women are often shown as being shallow and obsessed with
beauty. They are more likely than men to be presented unclothed, in danger, or even
physically victimized. Pornography presents women as sex objects and seems to make
viewing
women that way acceptable. In music videos, women wear sexy and skimpy clothing and
are more often the object of another’s gaze than is true for their male counterparts; music
videos are especially represented in sexualized ways (Coy 2014; Collins 2004). Many
health professionals and researchers see the persistent media portrayal of ideal female
young women.
dominated by men, such as professional sports, the media are often slow to recognize
their
accomplishments. Even when they are covered by the press, female athletes are not
treated equally by television commentators. When they are not successful, they are more
-Media reinforce and maintain gender divisions- Angela McRobbie discovered that main
stories in the girl’s magazine Jackie described a girl as someone to be looked at and
appreciated, rather than someone who went out and about doing things. The main theme
of the magazines was romance and love. McRobbie argues that the magazines encourage
girls to be passive and to regard only romance as truly important in their lives. The
terms of social control women who challenge the stereotype are regarded as being odd in
some way or deviant. Research studies have repeatedly demonstrated that representations
of girls and
women in the mass media overwhelmingly use traditional stereotypes of gender roles.
objects of male sexual desire or in working situations that extend the domestic role -
such as nurses, carers or office workers. Generally, such representations have been
fairly consistent across news reports, drama and entertainment programming, leading
Tuchman (idid) analyzed the representation of women in the media, women were in jobs
-Ownership and control of media- it reproduces patriarchal ideology. Men still fill many
journalist roles.
-Marxist view of transmission of ideology assumes attitudes and behaviour are influenced.
Alternative views say that there's influence but the result is dependent on the
PASSIVE AUDIENCE APPROACHES- Sociologists have argued that media content can
have a direct effect upon their audiences and trigger particular social responses in terms of
This compares the media message to a drug injected by syringe. The model is based on
the assumption that the audience (patient) passively and directly accepts the message
and does
Under this view, the media is seen as 'drugging' the audience, destroying its ability to
violent to dolls to another group of children, who were then given dolls themselves.
They found that the children tended to imitate the violence on the screen. They
concluded on the basis of this experiment that violent media content could lead to
-Disinhibiting effect -McCabe and Martin (2005) concluded that media violence has
a disinhibiting effect – it convinces children that in some social situations, the ‘normal’
rules that govern conflict and difference can be suspended, i.e. discussion and
-Desensitisation effect-Newson argued that sadistic images in films were too easily
available and that films encouraged viewers to identify with violent perpetrators rather
than victims. Furthermore, Newson noted that children and teenagers are subjected to
thousands of killings and acts of violence as they grow up through viewing television
and films. Newson suggested that such prolonged exposure to media violence may have
a drip-drip effect on young people over the course of their childhood and result in their
becoming desensitized to violence. Newson argues that they see violence as a normal
problem-solving device and concluded that, because of this, the latest generation of
young people subscribe to weaker moral codes and are more likely to behave in antisocial ways than
previous generations.
effects, e.g. some media sociologists claim that media violence can actually prevent reallife violence.
-Audiences are very diverse and react in different ways. Young (1981), argues that
seeing the effects of violence and especially the pain and suffering that it causes to the
victim and their families, may make us more aware of its consequences and so less
inclined to commit violent acts. Sensitization to certain crimes therefore may make
people more aware and responsible so that they avoid getting involved in violence.
-Sociologists are generally very critical of the hypodermic syringe model because it
fails to recognize that audiences have very different social characteristics in terms of
age, maturity, social class, education, family background, parental controls, etc.
-Ignores other media effects; watching violent films may act an outlet of aggression
rather than a cause of it. Fesbach and Sanger (1971) found that screen violence can
actually provide a safe outlet for people’s aggressive tendencies. This is known
as catharsis. They suggest that watching an exciting film releases aggressive energy
-Herman and Chomsky (1988) argue that the media participate in propaganda campaigns
helpful to elite interests. They suggest that media performance is largely shaped by market
forces and that built into the capitalist system is a range of filters that work ceaselessly to
shape media output, e.g. advertisers want their advertising to appear in a supportive selling
environment whilst government can pressure the media with threats of withdrawal of TV
-Cohen and Young used the term the mass manipulative model. Marxists say the media
transmit the dominant ideology to keep the working class falsely conscious. Further,
people are persuaded to consume, and fantasy distracts people from the miseries of
capitalism. Marxists say the media is directly controlled by the ruling class, while
structuralists say journalists and editors are themselves influenced by ruling class ideology
-According to this model, audiences are viewed as passive and uncritical receivers.
-Norris (1996), claims that media coverage of political issues can influence voting
behaviour. Although sociologists are generally of the opinion that in the short term the
mass media do little to change people’s voting intentions, however, exposure over a long
period of time to a political message can change people’s opinions towards it.
Evaluation
-Interactionist say that viewers are not passive sponges, and that they make choices and if
-Schlesinger (1990) is critical of theories that focus on the power of elites or owners
because the media do not always act in the interests of the powerful. Contemporary
politicians are very careful about what they say to the media because they are very aware
that the media can shape public perceptions of their policies and practices and perhaps
influence voting behaviour, as well as putting them under considerable pressure to resign.
ACTIVE AUDIENCE APPROACHES- see the media as far less influential. They believe
that people have considerable choice in the way they use and interpret the media.
-Katz and Lazarsfeld (1965) suggest that personal relationships and conversations with
significant others, such as family members, friends, teachers and work colleagues, result
in people modifying or rejecting media messages.
-Step 2 media message is interpreted by the audience’s opinion leaders and it influences
them.
Opinion leaders are key members in society whose reactions directly influences others and
these play an important role by interpreting the media message for others then shape what
messages.
2. Consumers use the media to satisfy specific needs:The uses and gratification model
Audiences use the media to meet their own needs (Lull 1990). For example, you may
enjoy watching a show like “Estate Blues” on ZBC while simultaneously tweeting about it
-Wood (1993) illustrated how teenagers may use horror films to gratify their need for
excitement.
-Blumler and McQuail (1968) identify four basic needs which people use the media to
satisfy.
-Diversion- people may immerse themselves in particular types of media to make up for
the lack of satisfaction at work or in their daily lives, e.g. playing FIFA games on
computer may compensate for the lack satisfaction after a defeat of one’s team in a live
match.
-Personal relationships – media products such as internet may compensate for the
decline of community in our lives. One may treat a WhatsApp group as an alternative
family.
-Personal identity - people may use the media to ‘make over’ or to modify their identity.
-Surveillance – people use the media to obtain information and news in order to help
Evaluation
-Marxists are critical of this model because they suggest that social needs may be socially
manufactured by the media and may therefore be ‘false needs’.
-In his selective filter model, Klapper (1960) suggests that, for a media message to have
Selective exposure – the audience must choose to view, read or listen to the content of
specific media. Media messages can have no effect if no one sees or hears them.
However, what the audience chooses depends upon their interests, education, work
-Selective perception – the audience may not accept the message; some people may take
-Selective retention – the messages have to ‘stick’ in the mind of those who have
Evaluation
-However, research indicates that most people have a tendency to remember only the
reception theory
-Stuart Hall's account of reception theory (1980) focuses on the way in which an audience's
class and cultural background affects the way in which it makes sense of different media
'texts' – a term that is used to encompass various forms of media from books and
newspapers
-Some members of an audience may simply accept the preferred reading 'encoded' in a text
- such as a news bulletin - by its producer. This preferred reading, Hall argues, is likely to
-However, Hall argues that the understanding of a text also depends on the cultural and
class background of the person interpreting it. Other members of an audience may take an
'oppositional' reading of a text, because their social position places them in conflict with
the preferred reading. For example, a worker involved in strike action or a member of an
ethnic minority is likely to take an oppositional reading of a text such as a news story on
industrial or race relations, rather than accept the dominant reading encoded in the text by
its producer.
-Media over report crime- media institutions try to earn profits from attracting as many
viewers, listeners or readers as possible. This results in some crime which are of greater
-Media creates stereotypes and moral panic- the media creates a stereotype of the ‘typical’
sort of crime and creates public fear about it- which lead to moral panic. People get
worried about certain crimes, law and order tend to focus more on that stereotyped
Media creates a label- due to some criminals being reported whilst wearing certain types
of dressing, the police and public can see that style of dress signifying ‘trouble’. so
anybody dressed like that is a possible troublemaker e.g. during the post-election violence
which occurred in Harare on 1 August 2018 , soldiers and police were reported to have
targeted those in red, the regalia color of opposition MDC. It was alleged that anyone in
-The amplification of deviance- the result of the above media activities result in actual