Instant

Issuance
Financial
Software

Driving Customer Satisfaction

Instant Financial Issuance Software is the world’s
best-selling solution for permanent, immediately
activated, dual interface debit and credit cards.
In minutes, consumers can leave a branch with a
personalized card.
 OVERVIEW

Industry-leading offering
Entrust’s end-to-end solution has continuously evolved
to delight customers.
•7
 ,500 unique financial institutions and over 30,000
individual branches and retail locations worldwide

• Features for a variety of issuance workflows

• Integration with more than 80 card management

and card authorization systems

• Dual interface encoding instead of chip encoding

KEY FEATURES & BENEFITS

Aligned to your needs

Instant Financial Issuance Software is designed to support your
evolving issuance needs, whenever and wherever – whether it’s
for new accounts, emergency card replacement, low-volume
re-issuance, or PIN services. It empowers you to compete in
an instant access world where cardholders expect exceptional
service and convenience.

2
 Personalization options
Our portfolio of personalization printers gives you the flexibility
to start with the cardstock of your choice and end with the type
of card you want to issue. Our software is integrated with a range
of Entrust issuance systems that can produce embossed or flat
cards with magnetic stripe encoding, chip encoding, indent printing,
and more.
• Issue multiple payment branded cards from one multi-input hopper system

•U
 se background images from a pre-set gallery, or from an approved image
provided by the cardholder

•C
 hoose among a variety of encoding solutions, including magnetic stripe,
and contact and contactless smart cards

•S
 elect personalization options, including flat printing, embossing, indenting,
and full-color graphics

Leverage Issuance System Integration

Integration with a broad range of Entrust issuance systems allows for secure
and affordable issuance of multiple form factors. The following systems are supported:
Retransfer Printing Embossing
• Entrust Artista CR825 Instant Issuance System • Entrust Artista CE875 Instant Issuance System
Direct-to-card Printing • Entrust CE870™ Instant Issuance System
• Entrust CD820 Instant Issuance System •E
 ntrust CE870™ Instant Issuance System
– kiosk model
• Entrust Sigma DS4
• Entrust CE870™ Instant Issuance System
• Entrust Sigma DS4-ES1
• Entrust Sigma DS4
• Entrust Sigma DS4-ES1

Learn more about our Instant Financial Issuance Software at entrust.com 3

 A complete card issuance solution
Our solution supports dual interface (EMV and contactless) compliant
applications including but not limited to:

•B
 uilt-in compliance for Visa and Mastercard
instant issuance security recommendations
• Visa: VSDC, payWave
• Mastercard: M/Chip, MICA, Maestro
• American Express: AEIPS
• China Union Pay: PBOC
• Discover: Diners Club International, PULSE: D-PAS
• JCB: J/Smart™
• Support for PBOC 2.0 standard
• Audited PCI compliance
•E
 nd-to-end data encryption
(AES, 3DES, and TLS/SSL with certificates)
• Enclosed and locked hopper and supplies
• Printers designed to be bolted down
• Password-protected access
• Support for seven languages

Management reporting and administrative tools

Instant Financial Issuance Software offers a variety of options for creating,
monitoring, and reporting on card issuance activities:

•E
 asily monitor and track production information, statistics of card types,
and volume information at the branch or central level
• Inventory summary, balancing reports, and email notifications enable secure,
effective cardstock management
•S
 et-up tools simplify creating user roles and assigning detailed system
and feature privileges per role
• Activity reports improve security by auditing user and branch level activity
•M
 onitoring tools provide real-time device status as well as printer ribbon
supply status information, allowing support staff to quickly identify and
respond to reported issues

4
 HOW IT WORKS
Instant issuance using Instant Financial Issuance iClient interface
With this option, issuers query the card management system (CMS) via the
web-based Instant Financial Issuance iClient user interface, receive cardholder
information, and process the card issuance request. During implementation,
Entrust performs the integration to the issuer’s CMS.

CARD ISSUER LOCATION CARD ISSUER DATA CENTER

Instant Financial Issuance Card Management
Card Request Server Components System (CMS)

1a. Query for cardholder information

1b. Cardholder information sent

2a. PIN & image selection & card request

3. Update the CMS

Branch CSR using
Instant Financial Issuance iClient

Card Delivery

2c. Card success notification

4. Card Activation 4. Card Activation

2b. Card encoding, embossing, (Option 1) (Option 2)
Entrust instant and printing
issuance system

Card Issued: Cardholder leaves with CARD AUTHORIZATION SYSTEM

ready-to-use, activated financial card

Instant Financial Issuance Software offers five primary workflow options

to fit your program needs.

Learn more about our Instant Financial Issuance Software at entrust.com 5

 Instant issuance using issuer’s user interface
With this option, issuers query the CMS using their existing user interface, select
the cardholder information and process the card issuance request using the Instant
Financial Issuance Software functionality (embedded into their application). During
implementation, the issuer or the CMS provider integrates the web-based Instant
Financial Issuance Software functionality using a software development kit (SDK).
Instant Financial Issuance Services operate behind the scenes and are transparent
to the user.

Instant issuance using Instant Financial Issuance Standard Client

interface
Instant Financial Issuance Software also offers a non-CMS integrated option
(Standard Client). This solution is ideal for issuers with low card volumes or issuers
who choose to pilot Instant Financial Issuance Software before full CMS integration
is complete. Issuers manually enter the cardholder’s information using a web-based
Instant Financial Issuance Software user interface, process the card request, and
update the CMS separately after the card is produced. With Standard Client, issuers
have the ability to utilize an optional feature called PAN manager. This feature
reserves a group of PANs within the CMS that Instant Financial Issuance Software
can manage and assign to a card record.

PIN Solutions Supported PIN Peripherals

For a complete end-to-end • Ingenico iPP320 PIN Pad
solution, our software is integrated • DATACARD® SuperC.A.T® III Encoder
with a full range of PIN pads • VeriFone PINpad 1000SE
and encoders that support:
• New PIN selection
• Re-PIN
• PIN change
• PIN transfer
• Pre-PIN

6
 CARD ISSUER LOCATION CARD ISSUER DATA CENTER
Card Request Instant Financial Issuance Card Management
Server Components System (CMS)

1a. Query for cardholder information

1b. Cardholder information sent

2. Send request to production queue

Branch CSR using Instant Financial

Issuance iClient (iClient or Standard)

3a. Review request, select PIN and image,

release card request
4. Update the CMS

Branch CSR or Manager using Instant

Financial Issuance Production Queue Client

Card Delivery

3c. Card success notification

5. Card Activation 5. Card Activation
(Option 1) (Option 2)

3b. Card encoding, embossing,

Datacard® instant
issuance system
and printing

Card Issued: Cardholder leaves with

CARD AUTHORIZATION SYSTEM
ready-to-use, activated financial card

Queued Issuance using Instant Financial Issuance Production Queue

client interface
Instant Financial Issuance Software supports issuance requests that can be
stored and released when necessary.

This is ideal when:

• Requests require review and approval
•R
 equests are received by an issuer’s application from a call center,
new account desk, or website that requires additional personalization,
such as background image and/or PIN selection

In either case, the Instant Financial Issuance Production Queue receives the
card issuance request and holds it until a customer service representative or
manager initiates card issuance.

Issuance using nstant Financial Issuance Batch Client interface

Instant Financial Issuance Software supports batch issuance, which is ideal
for card issuers printing cards in batches, rather than individually. This enables
financial institutions to run low-volume batch production for new card issuance,
lost or stolen re-issuance, or expired card re-issuance processes. The Instant
Financial Issuance Batch Input Client is utilized to import a file and produce
cards on-demand.

Learn more about our Instant Financial Issuance Software at entrust.com 7

 For more information
888.690.2424
+1 952 933 1223
[email protected]
entrust.com

ABOUT ENTRUST CORPORATION

Entrust keeps the world moving safely by enabling trusted
identities, payments, and data protection. Today more than ever,
people demand seamless, secure experiences, whether they’re
crossing borders, making a purchase, accessing e-government
services, or logging into corporate networks. Entrust offers an
unmatched breadth of digital security and credential issuance
solutions at the very heart of all these interactions. With more
than 2,500 colleagues, a network of global partners, and
customers in over 150 countries, it’s no wonder the world’s
most entrusted organizations trust us.

Learn more at
entrust.com Global Headquarters
Entrust and the hexagon logo are trademarks, registered trademarks, and/or service marks of Entrust Corporation 1187 Park Place, Minneapolis, MN 55379
in the U.S. and/or other countries. All other brand or product names are the property of their respective owners.
U.S. Toll-Free Phone: 888 690 2424
Because we are continuously improving our products and services, Entrust Corporation reserves the right to
change specifications without prior notice. Entrust is an equal opportunity employer. ©2021 Entrust Corporation. International Phone: +1 952 933 1223
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