Versalink c7130 Family Service Manual
Versalink c7130 Family Service Manual
Revised Update 2
February 2024
TM
Xerox® VersaLink® C7130 Family Color Multifunction Printer
Service Manual
VersaLink® C7130 Family Color Multifunction Printer Service Manual
705P01467
Revised Update: February 2024, December 2022
Initial: April 2022
Prepared for:
Xerox Corporation
800 Phillips Road
Webster, NY 14580
© 2024 Xerox Corporation. All Rights Reserved. Xerox® and VersaLink® are trademarks of Xerox Corporation in the United States and/or other countries.
Other company trademarks are also acknowledged.
NOTICE
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service personnel only. Xerox
does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such
equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms re-
garding customer or third-party provided service.
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inac-
curacies, and typographical errors will be corrected in subsequent editions.
Introduction
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
How To Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Change History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Mod/Tag Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
External Service Manual References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Voltages Resistances and Tolerances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Health and Safety Incident reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Translation of Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer i
Service Manual
Introduction Revised Update: February 2024, December 2022
Section 1 Service Call Procedures The C7130F includes the following model variants:
This section is used to start and complete a service call. The procedures in this section will either di- • Xerox® VersaLink® C7120 Color Multifunction Printer
rect you to a Repair Analysis Procedure (RAP), or identify a faulty component or subassembly.
• Xerox® VersaLink® C7125 Color Multifunction Printer
Section 2 Status Indicator Repair Analysis Procedures • Xerox® VersaLink® C7130 Color Multifunction Printer
This section contains the Repair Analysis Procedures (RAPs) and checkouts necessary to diagnose,
isolate and repair faults other than image quality faults. Note: This manual services all configurations of the machine. Ignore references to options not in-
stalled on the machine.
Section 3 Image Quality
Warnings, Cautions And Notes
This section contains the Image Quality Repair Analysis Procedures (IQ RAPs), checkouts and setup
procedures necessary to diagnose, isolate and repair image quality faults. WARNING: A warning is used whenever an operating or maintenance procedure,
practice, condition or statement, if not strictly observed, could result in personal injury.
Section 4 Repairs and Adjustments
DANGER: Une note Danger est utilisée chaque fois qu'une procédure d'utilisation ou
This section contains the instructions for removal, replacement, and adjustment of parts within the
de maintenance peut être cause de blessure si elle n'est pas strictement respectée.
machine.
AVVERTENZA: Un segnale di avvertenza è utilizzato ogni volta che una procedura oper-
Section 5 Parts List
ativa o di manutenzione, una pratica, una condizione o un'istruzione, se non stretta-
This section contains the detailed and illustrated spare parts list. Any part that is spared or that
mente osservata, potrebbe causare lesioni personali.
must be removed to access a spared part is illustrated.
VORSICHT: Weist darauf hin, dass ein Abweichen von den angeführten Arbeits- und
Section 6 General Procedures and Information
Wartungsanweisungen gesundheitliche Schäden, möglicherweise sogar schwere Verlet-
This section contains all other procedures, product specifications and general information. It also
zungen zur Folge haben kann.
contains Tag/MOD information. The abbreviations used in this Manual are in GP 40 Glossary of
Terms, Acronyms and Abbreviations. AVISO:Un aviso se utiliza siempre que un procedimiento de operación o mantenimien-
to, práctica o condición puede causar daños personales si no se respetan estrictamente.
Section 7 Wiring Data
This section contains the PJ locations, wiring diagrams and block schematic diagrams (BSDs). CAUTION: A caution is used whenever an operation or maintenance procedure, prac-
tice, condition or statement, if not strictly observed, could result in damage to the
Section 8 Product Technical Overview
equipment.
This section contains technical details of the machine.
Note: A note is used where it is essential to highlight a procedure, practice, condition or statement.
Publication Comments Sheet
A Publication Comment Sheet is provided at the rear of the PDF version of the manual.
ii Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual About This Manual
Revised Update: February 2024, December 2022 Introduction
It should be noted that the BSDs do not contain an input power block referring to Chain 1. It will be 003-320 to 003-343 IISS-ESS Communication Fail RAP
necessary to refer to the Wiring Diagrams in order to trace a wire back to its source. 003-344 Hotline Fail RAP
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer iii
Change History Service Manual
Introduction Revised Update: February 2024, December 2022
024-368 PCI Error RAP ADJ 5.2 DADF Side Edge Registration
024-370 Marker Code Detection Fail RAP ADJ 5.3 DADF Lead Edge Registration
024-371 to 024-373, 024-375 IOT-ESS Communication Fail 2 RAP dC301 NVM Initialization
024-376 IOT-ESS Communication Fail 3 RAP dC945 IIT Calibration
116-355, 363, 367, 370, 373, 376 Fatal Error RAP IQ12 Color Streaks RAP
116-364, 365, 366, 368, 371, 372, 375, 377 Timer Fail RAP IQ13 Caterpillar Mark (Transfer) RAP
116-384, 385, 387, 389 DCS/IDC Software Fail RAP IQ14 Heat Haze/Mock Heat Haze RAP
117-310 WSD Scan S/W Fail RAP IQ16 Circular Stamping Marks RAP
117-319 SD Card Program or Font Data Access RAP IQ17 Reverse Dark Lines RAP
117-320 to 117-324, 327, 329, 338 SD Card Fail RAP IQ19 Scalelike Defect (Transfer) RAP
117-333 Uninitialized Used SD Card RAP IQ29 Unacceptable Received Fax Image Quality RAP
117-343 Log Sending Parameter Fail RAP PL 1.10 Electrical-Lower Rear
117-345 SSMM Batch Setting Duration Fail RAP PL 3.05 Control Unit
117-347, 349, 350 Service Fail RAP PL 3.10 ESS PWB Chassis Components
117-348 Uninitialized Used SD Card RAP PL 5.15 DADF Base Frame
118-310 Internal Fail RAP PL 5.20 Upper Feeder
124-342, 343, 352, 353, 362, 363, 382, 383, 392, 393 CRUM Market Fail SY PL 60.10 CCD Lens Assembly/Document Glass
127-310 to 127-315, 342 ESS Error RAP PL 60.15 Full/Half Rate Carriage/Carriage Cable
127-337 Job Template HDD Write Error RAP PL 60.20 Full Rate Carriage
iv Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Change History
Revised Update: February 2024, December 2022 Introduction
• The following procedures are new: PL 31.05 Maintenance / Installation / Removal Kits
017-531,017-532 Received Data Mismatch RAP PL 60.10 CCD Lens Assembly/Document Glass
GP 29 System Administrator Password Reset PL 80.65 TTM Tray 2 & Tray 3 Feeder
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer v
Change History Service Manual
Introduction Revised Update: February 2024, December 2022
• The following procedures are new: 024-324 IOT NVM Backup Restore Fail RAP
003-763 Adjustment Chart Not Found RAP 024-916 Mix Full Stack RAP
005-120 DADF Pre Registration Sensor On Jam RAP 024-917 Stacker Tray Staple Set Over Count RAP
005-128, 005-129 DADF Simplex Exit Sensor Jam RAP 024-920 Face Down Tray 1 Full RAP
005-144 DADF Skew Detect Jam RAP 024-926 Punch DustBox Miss Set RAP
005-192 DADF APS Sensor Logic Jam RAP 024-927 Exit1 OCT Full Stack RAP
005-193 DADF Multi Feed Detection Jam RAP 024-928 Scratch Sheet Compile RAP
005-289 Initailize Motor Fail RAP 024-943 Booklet Low Staple RAP
005-400 DADF Paper Dirt Detected on CIS RAP 024-963 Finisher Punch DustBox FULL RAP
005-600, 005-601 DADF Double Feed Detection Error RAP 024-967 Different width Mix Paper detect (Stapler job) RAP
005-911 Letter SEF Detect Error RAP 024-968 Stapler/Punch Batting RAP
010-330 Fusing Motor Fail RAP 024-969 Different width Mix Punch RAP
016-384 Runtime System Protection Fail RAP 024-977, 978, 979 Finisher Staple Error RAP
017-507 Disabled Direct Print RAP 024-980 Finisher Stacker Tray Full RAP
017-508 JobLimit Estimation No Sheet RAP 024-981 Finisher Top Tray Full RAP
017-516 File Name Acquisition From SFTP Server Fail RAP 024-982 Stacker Lower Safety Warning RAP
017-517 Folder delete in SFTP Fail RAP 024-984 Booklet Low Staple F RAP
017-518 Data read from SFTP server Fail RAP 024-989 Booklet Low Staple R RAP
017-519 Data write-in to SFTP server Fail RAP 029-728, 729 Client Scan Data Transfer/Network Access Fail RAP
017-520 Login Name or a Password In SFTP Fail RAP 047-213 Finisher Kind Mismatch RAP
017-521 File delete in SFTP Fail RAP 047-216 Finisher Comm Fail RAP
017-522 File Creation in SFTP Fail RAP 058-376 DC100V Input Fail RAP
017-523 Folder Creation in SFTP Fail 060-363, 367 VBO Fault RAP
017-524 Scan Destination Path in SFTP Fail RAP 060-364 to 060-367 VBO LOCKN Error RAP
017-525 Host name solution in SFTP Fail RAP 060-368 to 060-399 LPH Fault RAP
017-526 Server Connection in SFTP Fail RAP 065-221 CIS AGC Fail RAP
017-526 Server Connection in SFTP Fail RAP 065-222 CIS AOC Fail RAP
017-527 SFTP Scan Internal Fail RAP 065-223 CIS Connection Fail RAP
017-546 PJL file system commands are disabled RAP 065-224 CIS Device Fail RAP
065-225 CIS Fail RAP
vi Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Change History
Revised Update: February 2024, December 2022 Introduction
096-918 XC 3rd Party CRUM Detect Fail RAP 026-402 Changed IOT Speed Slow Mode RAP
116-729 Punching Cancelled RAP 028-910 Wrong Fusing Unit Type Fail RAP
121–331 EP Operation Fail RAP 094-414 IBT is near end of life. RAP
124-717 Changed IOT Speed Slow Mode RAP 118-311 GCP Soft Fatal Error RAP
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer vii
Change History Service Manual
Introduction Revised Update: February 2024, December 2022
M o d / Ta g I d e n t i fi c a t i o n E x t e r n a l S e r v i c e M a n u a l Re fe r e n c e s
Figure 1 shows the Mod/Tag identification symbols. The following service manuals are external to this service manual and can be referenced when re-
quired, GSN Library # 17020.
viii Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Mod/Tag Identification
Revised Update: February 2024, December 2022 Introduction
For AC power specifications, refer to GP 17 Electrical Power Requirements. Table 2 shows the signal tolerances.
Table 2 Signal tolerances
DC Voltage Levels and Tolerances
Signal Voltage (H) Logic Level (L) Logic Level
DC voltages should be measured between an available test point and a machine ground. Table 1
shows the range of the common voltages. +5V +3.85V or greater At or near 0.8V
Table 1 DC voltage levels +3.3V +2V or greater At or near 0.8V
Nominal Voltage Voltage Tolerance Range
0V 0.00 to 0.10V Non standard signal tolerances will be quoted on the relevant circuit diagram.
+3.3V standby +3.23V to +3.43V Note: The logic level shown with the signal name will be the actual signal as measured with a serv-
ice meter. This will not necessarily be the same as the logic state shown on the diagnostic screen.
+3.3V +3.23V to +3.43V
Non-standard voltage levels will be quoted on the relevant wiring diagram or BSD. All other voltage
levels are plus or minus 10%.
Resistance Tolerances
All resistance measurement tolerances are plus or minus 10%, unless otherwise stated in the
procedure.
DC Signal Nomenclature
Figure 1 shows the signal nomenclature used in the BSDs.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer ix
Voltages Resistances and Tolerances Service Manual
Introduction Revised Update: February 2024, December 2022
S a fe t y I n fo r m a t i o n
The WARNING that follows is for general guidance when live working.
WARNING: Do not work in a confined space. 1 m (39 inches) space is needed for
safe working.
Lethal Voltage Symbol
DANGER : Ne pas travailler dans un espace restreint. 1 mètre d'espace est nécessaire
This symbol indicates potentially lethal voltages. Take care when servicing the machine when the
pour un dépannage en toute sécurité.
power cord is connected.
AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno
un metro attorno alla macchina per la sicurezza dell'operatore.
Part Replacement
Only use genuine Xerox approved spare parts or components to maintain compliance with legisla-
tion and safety certification. Also refer to GP 21 Restriction of Hazardous Substances (RoHS).
Hot Surface Symbol
Disassembly Precautions
This symbol indicates hot surfaces. Take care when servicing the machine.
Do not leave the machine with any covers removed at a customer location.
x Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Safety Information
Revised Update: February 2024, December 2022 Introduction
Reassembly Precautions H e a l t h a n d S a fe t y I n c i d e n t r e p o r t i n g
Use extreme care during assembly. Check all harnesses to ensure they do not contact moving parts
I. Summary
and do not get trapped between components.
This section defines requirements for notification of health and safety incidents involving Xerox
General Procedures products (equipment and materials) at customer locations.
Observe all warnings displayed on the machine and written in the service procedures. Do not at-
II. Scope
tempt to perform any task that is not specified in the service procedures.
Xerox Corporation and subsidiaries worldwide.
III. Objective
To enable prompt resolution of health and safety incidents involving Xerox products and to ensure
Xerox regulatory compliance.
IV. Definitions
Incident:
An event or condition occurring in a customer account that has resulted in injury, illness or property
damage. Examples of incidents include machine fires, smoke generation, physical injury to an oper-
ator or service representative. Alleged events and product conditions are included in this definition.
V. Requirements
Initial Report:
1. Xerox organizations shall establish a process for individuals to report product incidents to Xerox
Environment Health and Safety within 24 hours of becoming aware of the event.
2. The information to be provided at the time of reporting is contained in Appendix A (Health and
Safety Incident Report involving a Xerox product).
Note: If sending a fax, please also send the original via internal mail.
1. Business Groups/Product Design Teams responsible for the product involved in the incident shall:
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer xi
Health and Safety Incident reporting Service Manual
Introduction Revised Update: February 2024, December 2022
a. Preserve the Xerox product involved and the scene of the incident inclusive of any associated Tra n s l a t i o n o f Wa r n i n g s
equipment located in the vicinity of the incident.
WARNING: A warning is used whenever an operating or maintenance procedure,
b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the practice, condition or statement, if not strictly observed, could result in personal injury.
Business Division.
DANGER: Une note Danger est utilisée chaque fois qu'une procédure d'utilisation ou
c. Implement all safety retrofits.
de maintenance peut être cause de blessure si elle n'est pas strictement respectée.
3. Xerox EH&S shall:
AVVERTENZA: Un segnale di avvertenza è utilizzato ogni volta che una procedura oper-
a. Manage and report all incident investigation activities. ativa o di manutenzione, una pratica, una condizione o un'istruzione, se non stretta-
b. Review and approve proposed product corrective actions and retrofits, if necessary. mente osservata, potrebbe causare lesioni personali.
c. Manage all communications and correspondence with government agencies. VORSICHT: Weist darauf hin, dass ein Abweichen von den angeführten Arbeits- und
d. Define actions to correct confirmed incidents. Wartungsanweisungen gesundheitliche Schäden, möglicherweise sogar schwere Verlet-
zungen zur Folge haben kann.
VI. Appendices
The Health and Safety Incident Report involving a Xerox Product (Form # EH&S-700) is available in AVISO:Un aviso se utiliza siempre que un procedimiento de operación o mantenimien-
the location that follows: to, práctica o condición puede causar daños personales si no se respetan estrictamente.
• GSN Library 1789 WARNING: Do not work in a confined space. 1 m (39 inches) space is needed for
safe working.
DANGER : Ne pas travailler dans un espace restreint. 1 mètre d'espace est nécessaire
pour un dépannage en toute sécurité.
AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno
un metro attorno alla macchina per la sicurezza dell'operatore.
xii Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Translation of Warnings
Revised Update: February 2024, December 2022 Introduction
WARNING: Do not install a fuse of a different type or rating. Installing the wrong WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
type or rating of fuse can cause overheating and a risk of fire. power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Ne pas installer de fusible de type ou de calibre différent. Il existe un risque
de surchauffe voire d'incendie. DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
AVVERTENZA: per evitare rischi di surriscaldamento o d'incendio, non installare un fu-
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
sibile di tipo o carica diversi da quelli esistenti.
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
VORSICHT: Keine Sicherungen anderer Art oder anderer Leistung auf dem IOT-PWB in-
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
stallieren - Überhitzungs- und Brandgefahr.
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
AVISO: No instale un fusible de potencia o tipo distinto. Un fusible de potencia o tipo L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
distinto puede producir sobrecalentamiento y el riesgo de incendio. sare lesioni personali.
WARNING: Ensure that the electricity to the machine is switched off while perform- VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
tricity can cause death or injury. Moving parts can cause injury. gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. pueden causar daños.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si WARNING: Take care when measuring AC mains (line) voltage. Electricity can cause
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- death or injury.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
DANGER : Prendre des précautions lors du relevé de la tension de la prise de courant al-
possono causare lesioni personali.
ternatif. L'électricité peut entraîner des blessures graves voire mortelles.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
AVVERTENZA: Procedere con cautela durante la misurazione della tensione CA della
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
rete. L'elettricità può causare infortuni o morte.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Bei der Netzspannungsprüfung stets vorsichtig vorgehen
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente al-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- terna. La electricidad puede causar lesiones e incluso la muerte.
zas sueltas pueden producir lesiones.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer xiii
Translation of Warnings Service Manual
Introduction Revised Update: February 2024, December 2022
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Take care during this procedure. Sharp edges may be present that can
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- cause injury.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- peut entraîner des blessures.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
AVVERTENZA: procedere con cautela durante questa procedura. Possono essere pre-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
senti oggetti con bordi taglienti pericolosi.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. VORSICHT: Bei diesem Vorgang vorsichtig vorgehen, damit keine Verletzungen durch
die scharfen Kanten entstehen.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- AVISO: Tenga cuidado al efectuar este procedimiento. Puede haber bordes afilados
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento que podrían producir lesiones.
possono causare lesioni personali.
WARNING: Do not use the power button as a safety disconnect device. The power
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen button is not a disconnect device. Disconnect the power cord from the supply to isolate
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- the equipment.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
DANGER : Ne vous servez pas de l’interrupteur comme d’un dispositif de déconnexion.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras L’interrupteur n’est pas un dispositif de déconnexion. Débranchez le câble d’alimenta-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de tion de la prise électrique pour isoler l’appareil.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
AVVERTENZA: L'interruttore di alimentazione non è un dispositivo di disconnessione di
zas sueltas pueden producir lesiones.
sicurezza e pertanto non va utilizzato come tale. Per isolare la macchina, scollegare il
WARNING: Do not touch the fuser while it is hot. cavo di alimentazione dalla presa elettrica.
DANGER : Ne pas toucher au four pendant qu'il est encore chaud. VORSICHT: Zur Unterbrechung der Gerätestromzufuhr nicht den Betriebsschalter ver-
wenden, sondern das Netzkabel aus der Steckdose ziehen, an die das Gerät angeschlos-
AVVERTENZA: Non toccare il fonditore quando è caldo. sen ist. Nur dann ist der Drucker vollständig vom Stromnetz getrennt.
VORSICHT: Fixierbereich erst berühren, wenn dieser abgekühlt ist. AVISO: No utilice el botón de encendido/apagado como dispositivo de desconexión de
seguridad. El botón de encendido/apagado no es un dispositivo de desconexión. De-
AVISO: No toque el fusor mientras está caliente.
sconecte el cable de alimentación de la fuente de energía para aislar el equipo.
xiv Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Translation of Warnings
1 Service Call Procedures
SCP 1 Initial Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
SCP 2 Call Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
SCP 3 Fault Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
SCP 4 Subsystem Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
SCP 5 Final Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 15
Service Manual
1 Service Call Procedures Revised Update: February 2024, December 2022
WARNING: Do not work in a confined space. 1 m (39 inches) space is needed for
safe working.
DANGER : Ne pas travailler dans un espace restreint. 1 mètre d'espace est nécessaire
pour un dépannage en toute sécurité.
AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno
un metro attorno alla macchina per la sicurezza dell'operatore.
VORSICHT: Nur mit ausreichendem Bewegungsspielraum (1 m) arbeiten.
AVISO: No trabaje en un espacio reducido. Se necesita 1 metro de espacio para traba-
jar con seguridad.
1. Take note of problems, error messages or error codes. If necessary, refer to GP 2 Fault Codes and
History Files.
2. Switch off, then switch on the machine, GP 10.
3. Ask the operator to describe or demonstrate the problem.
4. If the problem is the result of an incorrect action by the operator, refer the operator to the user
documentation.
5. Check the steps that follow:
a. The power lead is connected to the wall outlet and to the machine.
b. Documents are not loaded in the DADF or on the document glass.
16 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual SCP 1
Revised Update: February 2024, December 2022 1 Service Call Procedures
SCP 2 Ca l l Ac t i ons S C P 3 Fa u l t A n a l y s i s
Use Call Actions to perform any general actions before starting to diagnose the fault. Use Fault Analysis to identify the appropriate RAP to perform based on the machine fault or
symptoms.
Procedure
1. If this is the first service call to this machine, if possible, perform the actions that follow: Procedure
CAUTION: Do not expose the drum cartridge, PL 90.20 to light for more than 30 mi-
a. Complete Install Wizard if needed or go to GP 33 How to Re-Enter Optional Feature Installa- nutes. If necessary, remove the drum cartridge, then place in a black bag.
tion Keys.
b. Check the machine configuration with the customer. Check that all the required hardware Fault Codes
and software is installed. Check that all the required hardware and software is enabled. If a fault code is displayed, go to the relevant RAP. Also refer to Unresolved Faults.
c. Check that all the machine settings are entered correctly.
d. Mark off the hardware options, software options or Tags installed on the Tag matrix cards. Image Quality Defects
If the image quality is defective, go to the IQ1 Image Quality Entry RAP.
e. Enter the machine information and the customer information in the service log book.
2. Review the copy, print and fax samples. Unresolved Faults
3. Ensure the user access settings are correct. If necessary refer to the user documentation. If a fault cannot be resolved using the appropriate RAP, and only if instructed by 2nd level support,
obtain a device log. Refer to GP 19 Obtaining Audit and Device Logs. Escalate the problem to 2nd
4. If necessary, perform GP 13 Network Clone Procedure. level support.
Note: The clone file must be taken whenever the customer changes the network controller set-
ting or after the system software is changed. Other Problems
• For suspected power distribution faults, refer to the following:
5. Before switching off the machine or clearing the memory, check for a customer job in the
memory. – 01A AC Power RAP.
6. Check and record the total impressions usage counter. – 01B +5VDC +5VDC Power Fault RAP.
7. Go to SCP 3 Fault Analysis. – 01C +24VDC +24VDC Power Fault RAP.
– Wiring Diagrams
• Scan to file failure when using FTP or SMP protocols. Perform the 016A Scan to Network Error
Entry RAP.
• For unresolved faults that occur during start up of the device, perform the OF1 POST Error RAP.
• For fax faults without a fault code, perform the 020A Fax Entry RAP.
• If the customer requires a billing plan or region change, go to GP 27 Billing Plan/Region Conver-
sion Process.
• If the customer requires a billing impression mode change, go to GP 28 Billing Impression Mode
Change Process.
Additional Information
If necessary, refer to the general procedures and information that follow:
• GP 1 Diagnostics Entry.
• GP 2 Fault Codes and History Files.
• GP 3 Device Information.
• GP 4 Machine Software.
• GP 5 Miscellaneous Checks.
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
• GP 9 How to Check a Switch.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 17
SCP 2 Service Manual
1 Service Call Procedures Revised Update: February 2024, December 2022
IQ check Check the overall copy quality using a test chart. Every visit
Check for uneven density, blank areas, drum scratches,
heat roll scratches, etc. in A3 halftone.
Clean the machine Check and clean the paper transport roller (including 300K feeds
interior the bypass tray).
Clean any toner residue in the paper transport path.
Clean any contamination and paper dust from the jam
sensors.
18 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual SCP 4
Revised Update: February 2024, December 2022 1 Service Call Procedures
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 19
SCP 4 Service Manual
1 Service Call Procedures Revised Update: February 2024, December 2022
Procedure
Perform the steps that follow. If a fault is identified, go to SCP 3 Fault Analysis:
1. If necessary, re-connect the machine to the customer’s network.
2. If necessary, perform GP 13 Network Clone Procedure.
Note: The clone file will need to be taken whenever the system software is changed.
3. Perform the relevant maintenance procedures. Refer to SCP 4 Subsystem Maintenance.
4. Ensure that the machine has the latest available software loaded.
5. Operate the machine in all modes. Make the copies and prints from all trays. Use the DADF and
the document glass.
6. Make copies and/or prints from all trays. Check the registration and copy quality. To reset the
registration, perform dC126 System Registration. For copy quality defects, perform the IQ1 Im-
age Quality Entry RAP.
7. Make a proof copy or print of a customer document.
8. If some of the customer’s selections were changed, return the selections to the customer
settings.
9. Mark off the hardware options, software options or Tags installed on the Tag matrix cards.
10. If some changes were made to the configuration or options were added, print the configuration
report. Store the configuration report with the machine log book. Discard the previous version of
the configuration report.
11. Log the usage counters.
12. If necessary, provide the customer with training.
13. Remove and destroy all copies of test patterns.
14. Ensure the machine and service area are clean.
20 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual SCP 5
2 Status Indicator RAPs
Chain 001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 005-144 DADF Skew Detect Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
01A AC Power RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 005-192 DADF APS Sensor Logic Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
01B +5VDC Power Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 005-193 DADF Multi Feed Detection Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
01C +24VDC Power Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 005-194 Size Mismatch Jam on SS Mix-Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Chain 002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 005-196, 198, 199, 946, 948 Size Mismatch Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
002-500 UI Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 005-197 Prohibited Size Combination RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Chain 003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 005-210 DADF Download Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
003-311 IIT CDI I/F Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 005-275, 005-280 DADF RAM or EEPROM Write Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
003-318, 003-319 IIT Software Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 005-289 Initailize Motor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
003-320 to 003-343 IISS-ESS Communication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 005-305 DADF Feeder Cover Interlock Open RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
003-344 Hotline Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 005-400 DADF Paper Dirt Detected on CIS RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
003-345, 003-346 X PIO Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 005-500 Write to DADF-ROM Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
003-700 Returned Documents Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 005-600, 005-601 DADF Double Feed Detection Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
003-701 Duplication Prevention Code RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 005-907 DADF Pre Registration Sensor Static Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
003-702 Different Magnification RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 005-908 DADF Registration Sensor Static Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
003-703, 003-704 Color Correction RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 005-915 DADF APS Sensor 1 Static Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
003-705 Energy Saving Paper Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 005-916 DADF APS Sensor 2 Static Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
003-750 Insufficient Documents Duplex Book RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 005-917 DADF APS Sensor 3 Static Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
003-751 Capacity RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 005-921, 005-911 Letter SEF Detect Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
003-752, 932, 935 600dpi Cannot be Scanned RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 005-940 DADF No Original RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
003-753, 930, 933 300dpi Cannot be Scanned RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 005-941 Not Enough Documents RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
003-754 to 003-756 S2X Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 005-945, 005-947 Fast Scan Size Mismatch Jam RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
003-757, 931, 934 400dpi Cannot be Scanned RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Chain 010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
003-760, 003-761 Scan Settings Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 010-327 Fusing On Time Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
003-763 Adjustment Chart Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 010-329 Fuser Fuse Cut Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
003-764 Insufficient Documents RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 010-330 Fusing Motor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
003-780 Scan Image Compression Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 010-331, 010-333 Over Temperature Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
003-795 AMS Limit Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 010-332, 010-379 Heat Roll NC Sensor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
003-930, 932, 934, 935, 940 Insufficient Memory RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 010-334, 010-335 Heat Roll NC Sensor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
003-941 Insufficient Page Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 010-337 Heat Roll Paper Winding RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
003-942, 956 Document Size Auto Detect RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 010-420 Fuser Near Life Warning RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
003-944 Repeat Image Count Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 010-421 Fuser Life Warning RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
003-946 Image Rotation (Copy APS) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Chain 016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
003-947, 948, 951, 955 Document Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 016-210, 506, 777, 780, 798 HDD Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
003-952 Document Color Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 016-211, 016-212 SW Option Fail Memory Low RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
003-963, 965, 966 APS RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 016-213 SW Option Fail (Printer Card) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
003-968 Punch Position Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 016-215 SW Option Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
003-969 Punch Size Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 016-217 SW Option Fail (Controller ROM) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
003-970, 003-976 Fax Line Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 016-218 PS Kit Not Installed for XDOD RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
003-971 Copy Prevention Code RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 016-219 License Required (Printer Kit) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
003-972 Maximum Stored Page RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 016-220 S2X Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
003-973 Image Rotation RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 016-230 License Required (PS Image Log Kit) RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
003-974 Next Original Specification RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 016-232 MRC HW Initialize Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
003-977 Document Mismatch (Multi Scan) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 016-233 SW Option Fail (USB Host Not Installed) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
003-978 Color Document Mismatch (Multi Scan) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 016-234, 016-235 XCP Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
003-980, 003-981 Staple Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 016-242 System GMT Clock Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Chain 005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 016-244 Self-Signed Certificate Auto Update Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
005-120 DADF Pre Registration Sensor On Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 016-245, 016-246 Invalid Accessory Mode RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
005-122 DADF Simplex/Side 1 Pre Registration Sensor On Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 016-249 Workplace Cloud Token Failed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
005-123 DADF Simplex/Side 1 Registration Sensor On Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 016-310 SSMM Job Log Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
005-125 DADF Registration Sensor Off Jam RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 016-311, 315, 319 Scanner Not Detected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
005-128, 005-129 DADF Simplex Exit Sensor Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 016-312, 313, 314 SW Option Fail (Hybrid WaterMark) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 21
Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
016-316, 317, 318, 329, 333, 334 Page Memory Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 016-520 MRC HW Job Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
016-321 Fax Module Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 016-521 SmartCard Not Found RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
016-322 JBA Account Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 016-522 LDAP SSL Error 112 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
016-323 B-Formatter Fatal Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 016-523 LDAP SSL Error 113 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
016-324 Scheduled Image Overwrite RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 016-524, 016-525 LDAP SSL Error 114 and 115 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
016-325 Using Personal Certificate RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 016-526 LDAP SSL Error 116 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
016-326, 016-607 UI Cable Connection Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 016-527 LDAP SSL Error 117 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
016-327, 016-328 Connection Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 016-528 SmartCard Not Authorized RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
016-330, 331, 332 Cont System Memory Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 016-529 Remote Download Server Timeout RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
016-335 to 016-351 Controller Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 016-533 Kerberos Attestation Protocol Error 37 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
016-352 Internal Network Initialize Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 016-534 Kerberos Attestation Protocol Error 41 and 42 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
016-353, 016-354 IOT-Controller Communication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 016-535 Remote Download File Access Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
016-355, 016-356 Controller ASIC Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 016-536 Host Name Solution Error in Remote Download RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
016-357 Controller EP Communication Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 016-537 Remote Download Server Connection Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
016-358 Controller Parallel Card Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 016-538 Remote Download File Write Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
016-359, 016-361 Controller USB Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 016-539 Kerberos Attestation Other Protocol Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
016-360, 016-362 Controller UI Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 016-543 Attestation Agent Error 543 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
016-363 Controller LyraCard Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 016-545 Attestation Agent Error 545 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
016-364, 016-365 Controller USB 2.0 Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 016-546, 558, 569 Attestation Agent Errors RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
016-366, 016-367 Controller HDD Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 016-548 Attestation Agent Error 548 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
016-368, 369, 370 Controller Diagnostic Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 016-553 Attestation Agent Error 553 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
016-371 Controller USB 1.1 Host Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 016-554 Attestation Agent Error 554 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
016-383 Controller OS Communication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 016-555 Attestation Agent Error 555 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
016-384 Runtime System Protection Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 016-556 Attestation Agent Error 556 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
016-400, 402, 427, 429 802.1x Authentication Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 016-557 Attestation Agent Error 557 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
016-401 802.1x EAP Type Not Supported RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 016-559 Remote Download Parameter Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
016-403, 016-430 802.1x Certificate Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 016-560 Attestation Agent Error 560 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
016-404, 016-431 802.1x Inside Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 016-562 Detected User Duplication RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
016-405 Certificate DB File Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 016-564 Remote Download Server Authentication Failed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
016-406 802.1x Client Certificate Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 016-565 Backup Restore Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
016-407 to 016-412 XCP Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 016-566 Backup Restore Condition Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
016-417 Invalid Network Settings RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 016-567 Backup Capacity Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
016-421 Input Tray Removed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 016-568 Backup Restore Failed RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
016-422, 016-423 Offline RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 016-570 Job Ticket Out of Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
016-424, 016-425 Power Mode RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 016-571 Job Ticket Wrong Parameters RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
016-426 SMart eSolutions Connect Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 016-572 Job Ticket Media Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
016-428 802.1x EAP Type Not Supported (Network 2) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 016-573 Job Ticket Parse Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
016-432 802.1x Client Certificate Failure (Network 2) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 016-574 FTP Host Name Solution Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
016-450 SMB Host Name Duplicated RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 016-575 FTP DNS Server Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
016-453, 016-454 Dynamic DNS - IPv6 NG RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 016-576 FTP Server Connection Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
016-455, 016-456 SNTP Time Out RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 016-577 FTP Service RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
016-461 Under Non-transmitted Image Log Stagnation RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 016-578 FTP Login Name or Password Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
016-500, 016-501 ROM Write Error (During DLD Method) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 016-579 FTP Scanning Picture Preservation Place Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
016-502 ROM Write Error (During PJL Method) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 016-580 FTP File Name Acquisition Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
016-503 SMTP Server Fail for Redirector RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 016-581 FTP File Name Suffix Limit RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
016-504 POP Server Fail for Redirector RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 016-582, 016-588 FTP File Creation Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
016-505 POP Authentication Fail for Redirector RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 016-583, 016-584 FTP Folder Creation Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
016-507, 016-508 Image Log Send Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 016-585, 587, 589 FTP File Delete/Read Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
016-509, 016-510 Image Log No Send Rule RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 016-586 FTP Lock Folder Delete Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
016-511, 016-512 Image Log Invalid Send Rule RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 016-590 FTP Data Reading Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
016-513 SMTP Server Reception Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 016-591 FTP Scan Filing Policy RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
016-514 XPS Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 016-592 FTP DAT File Access Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
016-515 XPS Short of Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 016-593 to 016-596 FTP Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
016-516 XPS Print Ticket Description Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 016-597 Same File on FTP Server RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
016-517 PS Booklet Illegal Color Mode Change RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 016-598, 016-599 Email Message Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
016-518 PS Booklet Conflict WM RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 016-600 KO Authentication Locked RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
016-519 Device DV Limit Reached RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 016-601 Illegal Access Detection RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
22 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
016-604 Debug Log Created RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 016-764 SMTP Server Connect RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
016-606, 016-608 Controller Connection Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 016-765, 016-766 SMTP Server Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
016-609, 016-610 PCI Option Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 016-767 Invalid Email Address RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
016-611 EMMC Connection Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 016-768 Invalid Sender Address RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
016-612 Log Image Creation Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 016-769 SMTP Server Unsupported DSN RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
016-700 Password Below Minimum RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 016-770 Direct Fax Function Canceled RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
016-701 Out of ART EX Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 016-772 Scan Data Repository Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
016-702 Out of Page Buffer RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 016-776 Image Conversion Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
016-703 Email To Invalid Box RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 016-779 Scan Image Conversion Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
016-704 Mailbox Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 016-781 Server Connect Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
016-705 Secure Print Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 016-786 HD Full Scan Write Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
016-706 Maximum User Number Exceeded RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 016-788 Retrieve to Browser Failed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
016-707 Sample Print Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 016-790 Email Fragment Over RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
016-708 Annotation/Watermark HDD Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 016-792 Specified Job Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
016-709 ART EX Command Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 016-794 Media Not Inserted RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
016-710 Delayed Print Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 016-795 Media Reader Format Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
016-711 Email Transmission Size Limit RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 016-796 Document Insert Operation Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
016-712 Panther Capacity RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 016-797 Image File Read Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
016-713 Security Box Password Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 016-799 PLW Print Instruction Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
016-714 Security Box Not Enabled RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 016-910, 016-911 Required Resource Not Ready RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
016-715 ESCP Form Invalid Password RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 016-917, 016-918, 016-919 Y/M/C Toner Cartridge Empty RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
016-716 TIFF Data Overflow RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 016-920 Destination Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
016-717 Fax Send Result Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 016-981, 982 HDD Access Error 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
016-718 Out of PCL6 Memory RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 016-983 Image Log HDD Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
016-719 Out of PCL Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 016-985 Scan to Email Data Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
016-720 PCL Command Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 016A Scan to Network Error Entry RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
016-721 to 016-724 Settings Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Chain 017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
016-725 B-Formatter Library Image Conversion Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 017-500 Job Limit Illegal Response RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
016-726 PDL Auto Switch Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 017-501 Multiple Permission Restrictions RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
016-727 Unstorable Document RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 017-503 Password Over Maximum RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
016-728 Unsupported TIFF Data RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 017-504, 017-505 Job Limit RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
016-729 TIFF Data Size RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 017-506 Job Limit Rejected RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
016-731, 016-732 Invalid Data RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 017-507 Disabled Direct Print RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
016-733 Destination Address Resolution Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 017-508 JobLimit Estimation No Sheet RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
016-735 Updating Job Template RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 017-516 File Name Acquisition From SFTP Server Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
016-738, 739, 740 Booklet Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 017-517 Folder delete in SFTP Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
016-741 Download Mode Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 017-518 Data read from SFTP server Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
016-742 Download Data Product ID Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 017-519 Data write-in to SFTP server Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
016-743 Device Model/Panel Type Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 017-520 Login Name or a Password In SFTP Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
016-744 Download Data CheckSum Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 017-521 File delete in SFTP Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
016-745 Download Data XPJL Fatal Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 017-522 File Creation in SFTP Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
016-746, 016-751 Unsupported PDF File RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 017-523 Folder Creation in SFTP Fail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
016-747 Drawing Annotation Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 017-524 Scan Destination Path in SFTP Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
016-748, 774, 775, 778, 981 HD Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 017-525 Host name solution in SFTP Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
016-749 JCL Syntax Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 017-526 Server Connection in SFTP Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
016-750 Print Job Ticket Description Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 017-527 SFTP Scan Internal Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
016-752 PDF Short of Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 017-531,017-532 Received Data Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
016-753 PDF Password Mismatched RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 017-533 to 017-535 Fatal Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
016-755 PDF Print Prohibited RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 017-537 Print Description Language Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
016-756 Auditron Prohibited Service RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 017-546 PJL file system commands are disabled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
016-757 Auditron Invalid User RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 017-713 Start TLS Unsupported Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
016-758 Auditron Disabled Function RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 017-714 SMTP Over SSL Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
016-759 Auditron Limit Reached RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 017-715 SSL Certificate Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
016-760 PS Decompose Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 017-716, 717, 718 SSL Certificate (SMTP) Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
016-761 FIFO Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 017-719 SMTP Over SSL Internal Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
016-762 Print Language Not Installed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 017-720, 017-721 PJL Command Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
016-763 POP Server Connect RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 017-722 Total Impressions Over Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 23
Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
017-723 DocuWorks Unsupported Character Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 018-500, 501, 503, 504, 506, 507, 508 CA Server Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
017-725 Forced Annotation Syntax Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 018-502 SMB Login Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
017-728 Scan Job Flow Document Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 018-505 SMB-DOS Protocol Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
017-729 Temporary Error in PDL Transfer RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 018-509 Template Parameter Conflict RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
017-730 Network Error in PDL Transfer RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 018-524 Invalid machine Network Setting RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
017-731 POP Server Not Connected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 018-525 HDD full or Access Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
017-732 Offline Error in PDL Transfer RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 018-526 to 018-529, 531, 532 CUI Scan Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
017-733 Internal Error in PDL Transfer RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 018-530 Authentication Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
017-734 IPP Data Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 018-543 Shared Name Error in SMB Server RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
017-735 Unauthorized Auditron User RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 018-547 SMB Scan Users Restriction RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
017-737 Custom Transfer Out of Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 018-556 HTTP Server Script Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
017-738, 017-746 HDD Internal Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 018-557 HTTP Invalid Character in Filename RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
017-739, 017-740 Transfer Service Not Available RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 018-558 HTTP File Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
017-741 Custom Transfer Invalid Plug-In RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 018-559 HTTP File Duplication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
017-742, 743, 744 Custom Transfer Plug-In Connection RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 018-560 to 018-563 HTTP Server Login Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
017-745 Custom Transfer Plug-in Disk Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 018-564 Host Name Solution Error in HTTP RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
017-747 Custom Transfer Plug-In Connection Timeout RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 018-565 Proxy Name Solution Error in HTTP RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
017-748 Custom Transfer Plug-In Invalid machine RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 018-566, 018-567 Server Connect Error in HTTP RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
017-749 Custom Transfer Plug-In XML Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 018-568 HTTP Server SSL Access Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
017-750 Custom Transfer Plug-In Internal Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 018-569 HTTP Server Certificate Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
017-751 Custom Transfer Plug-In Other Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 018-570 HTTP Certificate Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
017-755 Software Download Via Network Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 018-571 Internal Error in Scan RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
017-759 Download Data Inspection Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 018-587 File Duplication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
017-760, 017-766 POP Over SSL Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 018-588 Scan Filing Policy Invalid RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
017-761, 017-767 SSL Server Cert Untrusted (POP) RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 018-589 NEXTNAME File Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
017-762, 763, 764, 768, 769, 770 SSL Certificate (POP) Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 018-590 Same Name Exists RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
017-765, 017-771 POP Over SSL Internal Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 018-591 File Name Suffix Over Limit RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
017-772 Scan All Blank Page Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 018-592, 018-593 Lock Folder Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
017-773 Netlog Task Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 018-595 Detected User Duplication RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
017-774 Message Lost Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 018-596, 018-700 Network Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
017-775 Network API Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 018-701 to 018-705 LDAP Protocol Errors 01 to 05 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
017-776, 017-777 Syslog Server Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 018-706 LDAP Protocol Error 06 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
017-778 Queue Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 018-707, 018-708 LDAP Protocol Errors 07 and 08 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
017-779 Link Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 018-709 Active Communication is Unavailable Now Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
017-780 Held Job Timeout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 018-710 to 018-714 LDAP Protocol Errors 10 to 14 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
017-782, 784, 785, 786 Custom Image Processing Plug-In RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 018-715 Kerberos Attestation Protocol Error 73 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
017-783 Custom Image Processing Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 018-716 to 018-721 LDAP Protocol Errors 16 to 21 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
017-789 Job Limit Estimation Logic Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 018-722 GCP Network Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
017-790 to 017-799 Print Permission RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 018-723, 018-740 GCP Certification Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Chain 018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 018-724 GCP SSL Connection Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
018-400 IPSEC Configuration Mismatch RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 018-725 Kerberos Attestation Protocol Error 22 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
018-405 User Account Disabled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 018-726 Kerberos Attestation Protocol Error 70 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
018-406 Setting Status of IP Address (IPv4) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 018-727 Kerberos Attestation Protocol Error 71 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
018-407 Setting Status of IP Address (IPv6) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 018-728 Kerberos Attestation Protocol Error 72 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
018-408 Duplicate IPv4 Address RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 018-729, 730, 738, 739, 743, 744, 745, 746 GCP Network Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
018-409, 412, 413 Duplicate IPv6 Address 1 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 018-731 GCP HDD Limit Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
018-410, 018-411 Dynamic DNS Update Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 018-732 to 018-736 LDAP Protocol Errors 32 to 36 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
018-414 Duplicate IPv6 Address 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 018-737, 018-741 GCP Other Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
018-415 Duplicate IPv6 Address 3 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 018-747 Server Not Found in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
018-416 Duplicate IPv6 Address 4 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 018-748, 018-750 to 018-754 LDAP Protocol Errors 48, 50 to 36 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
018-424 to 018-426 WLAN WPA Enterprise Certificate Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 018-749 LDAP Protocol Error 49 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
018-427 Duplicate IP Address Range WiFi and WiFi Direct RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 018-755 Server Connection Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
018-428 WLAN Module Connection Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 018-756 Server Login Response Timeout in SMB RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
018-429 to 018-436 Duplicate IP Address IPv4 (WiFi) RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 018-757 Host Name Solution Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
018-439 WiFi Direct Setting Conflict RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 018-758, 018-759 Picture Preservation or File Name Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
018-440 WiFi Direct Setting IPv6 Conflict RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 018-760 DFS Link Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
018-441 WiFi Direct Setting 5GHz Conflict RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 018-761 Out of Server Memory in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
24 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
018-762 Server Response Timeout in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 024-366 JBIG Library Other Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
018-763 Character Convert Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 024-367 Decompress Other Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
018-764 LDAP Protocol Errors 64 to 69 and 71 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 024-368 PCI Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
018-770 LDAP Protocol Error 70 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 024-370 Marker Code Detection Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
018-772 Shared Name Not Found in Server RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 024-371 to 024-373, 024-375 IOT-ESS Communication Fail 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
018-773 Shared Name Error in Server RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 024-374 RegiCon PLL Parameter Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
018-780 to 018-784 LDAP Protocol Errors 80 and 82 to 84 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 024-376 IOT-ESS Communication Fail 3 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
018-781 LDAP Protocol Error 81 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 024-600 to 024-614 Counter Repair RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
018-785 LDAP Protocol Error 85 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 024-615 IOT Unsupported Drum Shut Off RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
018-786 LDAP Protocol Errors 86 to 97 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 024-616 to 024-621 Serial/Product Number Restore RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Chain 020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 024-700 Memory Shortage or No Hard Disk RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
020A Fax Entry RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 024-701 Invalid Instruction of Face Inversion RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
020B Unable To Send A Fax RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 024-702 Paper Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
020C Unable To Send A Fax To Some Machines RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 024-703, 742, 775 Booklet Sheets Count Over RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
020D Unable To Receive A Fax RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 024-707 Duplex Inversion Prohibited (Duplex) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
020E Fax Will Not Print RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 024-708 Duplex Inversion Prohibited (Face Down) RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
020F Fax App Not Available RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 024-746, 024-747 Print Request Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
020G Fax Module Checkout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 024-748 Bates Numbering Digit Exceeded RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
020H Fax Problems on Digital Networks RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 024-910, 946, 959 Tray 1 Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Chain 021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 024-911, 947, 960 Tray 2 Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
021-210, 211, 212 USB IC Card Reader Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 024-912, 948, 961 Tray 3 Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
021-213 Controller Price Table Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 024-913, 949, 962 Tray 4 Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
021-214 USB IC Card Reader Encryption Setting RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 024-914, 915 Tray 6 and 7 Size Mismatch RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
021-215 Invalid Accessory Type Setting RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 024-916 Mix Full Stack RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
021-360 EP Accessory Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 024-917 Stacker Tray Staple Set Over Count RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
021-361 EP Accessory Type Configuration Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 024-920 Face Down Tray 1 Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
021-401 USB IC Card Reader Connection Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 024-923 to 024-925 Y/M/C Toner Cartridge Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
021-500 EP Accessory Job Exclusion RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 024-926 Punch DustBox Miss Set RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
021-501 Invalid URL Detected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 024-927 Exit1 OCT Full Stack RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
021-502, 503, 504 Couldn’t Resolve Proxy Name RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 024-928 Scratch Sheet Compile RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
021-505, 021-506 SSL Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 024-933, 024-940, 024-941 Drum Cartridge End of Life RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
021-507 Unauthorized Proxy Access RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 024-934 Paper Type Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
021-508, 520, 521 Host/Proxy Connection Timed Out RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 024-939 OHP Type Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
021-509, 515, 516, 522 Invalid Message Detected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 024-942 024-975 Booklet Sheet Count RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
021-510, 021-511 SOAP Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 024-943 Booklet Low Staple RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
021-512, 513, 514, 517, 518, 519 Installation Conflict RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 024-950 Tray 1 Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
021-523 Internal Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 024-951 Tray 2 Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
021-524 to 012-527 Communications Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 024-952 Tray 3 Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
021-528, 021-529 Communication Settings RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 024-953 Tray 4 Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
021-530, 012-531 Update Server Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 024-954, 024-958 Bypass Tray Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
021-532 to 021-535 Unsupported ROM Set RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 024-955 Tray 6 Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
021-700 Accessory Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 024-956, 971, 973 Tray 7 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
021-701 Accessory Preparing RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 024-957, 024-974 Interposer RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
021-732, 941, 943, 945 EP Accessory Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 024-963 Finisher Punch DustBox FULL RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
021-733, 942, 944, 946 EP Accessory Color Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 024-965, 024-966 ATS/APS RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
021-947, 948, 949 Subtractive Accessory Disable (Scan) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 024-967 Mixed Width Paper RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Chain 023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 024-968 Stapler/Punch Batting RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
023-500 UI ROM Download Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 024-969 Different width Mix Punch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
023-600, 023-601 UI Key Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 024-970 Tray 6 Out of Place RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Chain 024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 024-972 Tray 6 Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
024-322, 024-323 SEEPROM Refurbish RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 024-977, 978, 979 Finisher Staple Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
024-324 IOT NVM Backup Restore Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 024-980 Finisher Stacker Tray Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
024-340 to 024-360 IOT-ESS Communication Fail 1 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 024-981 Finisher TopTray Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
024-361 Invalid IOT Paper Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 024-982 Stacker Lower Safety Warning RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
024-362, 024-363 Page Sync Illegal Start or Stop RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 024-984 Booklet Low Staple F RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
024-364 DMA Transfer Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 024-985 Bypass Tray Obstructed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
024-365 Overflow on Loop Back Write RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 024-989 Booklet Low Staple R RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 25
Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Chain 025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 027-547, 027-548 SMB Protocol Errors 1 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
025-596, 025-597 HDD Diagnostics RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 027-549, 027-572 to 027-576 SMB Protocol Error 4-009 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Chain 026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 027-564 SMB Protocol Error 4-024 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
026-400 USB Host Connection Number Exceeded RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 027-565, 027-578 SMB Protocol Errors 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
026-403 Stop printing and wait for toner cooling RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 027-566 SMB Protocol Error 4-026 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
026-700 LDAP Protocol Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 027-569 SMB (TCP/IP) Not Started RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
026-701 Address Book Request Overflow RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 027-584 SMB Protocol Error 4-044 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
026-702 Address Book Directory Service Overflow RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 027-585 SMB Protocol Error 4-045 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
026-703 Abort With Logout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 027-586 SMB Protocol Error 4-046 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
026-704 DocuWorks Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 027-587 SMB Protocol Error 4-047 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
026-705 DocuWorks Short of Memory RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 027-588, 027-589 SMB Protocol Errors 3 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
026-706, 026-707 DocuWorks Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 027-590 SMB Protocol Error 4-050 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
026-708 URL Data Over Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 027-591 SMB Protocol Error 4-051 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
026-709 URL HDD Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 027-600 External Print Check Mode Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
026-710 S/MIME Unsupported Cipher RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 027-700 Mail Address Domain Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
026-711 Multi-Page File Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 027-701 Disconnected Network Cable RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
026-712 HTTP Out Job Overlap Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 027-702 to 027-709 Certificate for Addresses Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
026-718 PS Print Instruction Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 027-710 to 027-715 S/MIME Mail Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
026-719 Internal Error in Scan RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 027-716 Unsigned Mail Receipt Was Rejected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
026-720 to 026-723 Media Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 027-717 No MX Record at DNS RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
026-724, 026-725 Remote Download File Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 027-720, 027-721 Extension Server Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
026-726 Inconsistent Options RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 027-722 Extension Server Timeout RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
026-727 Media Filepath Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 027-723 Extension Server Authentication Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
026-728, 026-729 WSD Scan Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 027-724, 725, 726 Extension Server Access Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
026-730 Tray Paper Size Not Detected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 027-727 Extension Server Parameters RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
026-731 to 026-733 PJL Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 027-728 Extension Server File Exceeded RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
026-734 PJL Diag Mode RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 027-730 SMTP Mail Division Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
026-739 Waiting Scan Job Deleted RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 027-732 Server Access Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Chain 027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 027-733 Server SSL Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
027-442, 443, 444 Duplicate IP Address 1 RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 027-734 Server Certificate Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
027-445 Illegal IP Address RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 027-735 Machine SSL Configuration Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
027-446 Duplicate IP Address 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 027-736 Machine Certificate Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
027-447 Duplicate IP Address 3 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 027-737 Template Server Read Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
027-452 Duplicate IP Address 4 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 027-739 Invalid Template Server Path RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
027-500 SMTP Server Fail for Mail IO RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 027-740 Template Server Login Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
027-501 POP Server Fail for Mail IO RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 027-741 Template Server Connect Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
027-502 POP Authentication Fail for Mail IO RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 027-742 HDD File System Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
027-503, 504, 533, 773, 785, 786 Server Communication Timeout RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 027-743 Template Server Install Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
027-513 SMB Scan Client Access RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 027-744 Template Server Error 1 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
027-514 Host Name Solution Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342 027-745 Template Server Error 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
027-515 DNS Server Setup in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342 027-746 Job Template Pool Server Not Ready RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
027-516 Server Connection Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 027-750 Fax Document Inhibited RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
027-518 Login Name or Password Error in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 027-751 Job Template Analysis Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
027-519 Scanning Picture Preservation Place Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 027-752 Required User Entry Not Entered RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
027-520 File Name Acquisition Failure RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 027-753 Job Flow Service Request Disabled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
027-521 File Name Suffix Limit Over in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 027-754 Job Flow Service File Signature Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
027-522 File Creation Failure in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 027-757 Extension Server SSL Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
027-523 Lock Folder Creation Failure in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 027-758 System Credential Setting Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
027-524 Folder Creation Failure in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 027-759 Reference Server Connection Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
027-525, 027-527 File Delete Failure in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 027-760 XJT Command Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
027-526 Lock Folder Delete Failure in SMB RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 027-761 Web Print Timeout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
027-528 Data Write Failure to SMB Server RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 027-762 Illegal Web Print Job Ticket RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
027-529 Data Read Failure From SMB Server RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 027-763 Auditron Cannot Verify User RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
027-530 File Name Duplicate Failure in SMB RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 027-764 AirPrint Scan Data Transfer Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
027-531 SMB Scan Filing Policy Injustice RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 027-765 Host Name Solution Error in WebDAV RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
027-532 NEXTNAME File Access Error in SMB RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 027-766 Proxy Name Solution Error in WebDAV RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
027-543 SMB Server Name Specification Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 027-767 WebDAV Server SSL Access Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
26 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
027-768 WebDAV Server Certificate Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 033-512, 513, 518, 519, 520, 534 Remote Machine Function RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
027-769 WebDAV Server Access Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 033-514, 516, 517, 521, 522, 033-526 to 033-529 Remote Machine Error 1 RAP. . . . . . . . . . . . . . . . . . 409
027-770 PDL Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 033-523, 524, 525, 542, 546, 574 Line Not Connected RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
027-771 DFE Disk Full RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 033-530 DTMF Illegal Procedure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
027-772, 774, 776 SMTP Server Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 033-531, 532, 533, 544, 552, 578 Remote Machine Error 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
027-775 Too Many SMTP Addresses RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 033-535 DCN Receive at Phase B Send RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
027-777 SMTP Server Non Support RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 033-536 to 033-540, 568, 575, 577 Send/Receive Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
027-778 No Mode Specified by SMTP-AUTH RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 033-541, 033-566 No Destination Specified RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
027-779 Authentication Failure by SMTP-AUTH RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 033-543, 567, 576, 702, 703 Dial Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
027-780 WebDAV Network Interface Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 033-545 T0 Timeout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
027-781 WebDAV Spool Size Over RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 033-547 Abort During Transmission RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
027-782 WebDAV Server Redirector Limit RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 033-548 No Manual Send Line RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
027-783 WebDAV User Authentication RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 033-549, 551, 583 Fax Service Disabled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
027-784 WebDAV Proxy Server Authentication RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 033-550 Cannot Disable Fax Service RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
027-787 WebDAV File Name Dupulication Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 033-553 No Folder/Relay RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
027-788, 027-793 WebDAV Request Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 033-554 Wrong Password/Receive Banned RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
027-789, 791, 795 Access Forbidden RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 033-555, 033-556 Incorrect Password RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
027-790, 029-792 WebDAV File Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 033-557, 033-565 Destinations or Services Exceeded RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
027-794 WebDAV Server Internal Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 033-558, 033-559 Remote ID Rejection RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
027-796 Email Not Printed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 033-560, 561, 562 TRESS/RCC RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
027-797 Invalid Output Destination RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 033-563, 033-569 No Printable Paper Size RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
027-798 JFS Target Document Not Found RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390 033-564, 033-570 Power Off During Transmission RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
027-799 WebDAV Server Insufficient Storage RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390 033-571, 033-588 Manual Send Job Cancelled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Chain 028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 033-572 Fax Report Print Job Cancelled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
028-987 Tray Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 033-573 Domain Regulation Check Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Chain 029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 033-580 Missing VoIP Gateway RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
029-700, 029-701 WebDAV Server Response RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 033-581 Access Authentication Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
029-702 WebDAV Client RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 033-582 Mismatched Ability RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
029-703 AirPrint Scan Client RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 033-584 SIP Request Timeout RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
029-704, 711 Invalid PACFile RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 033-585 SIP Request Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
029-705, 706, 709, 712, 713, 716 PACFile Communications RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 033-586 T38 Protocol Not Ready RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
029-707, 029-708, 714, 715 PACFile Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 033-587, 589, 590, 592 Remote Machine Error 3 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
029-710, 0129-717 PACFile URL Not Found RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 033-591 FoIP Max Sessions Over RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
029-718 EIP Print Network Timeout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396 033-593 Cancelled By Remote Peer RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
029-719 EIP Print Error With Remote Server RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396 033-700 T1 Timeout Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
029-720 EIP Print Error With Server Permission RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 033-701 Retry Timeout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
029-721, 029-722 EIP Print Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 033-710, 711, 712, 713, 717, 718, 719, 721 Document Not Found RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
029-723 EIP Print SSL Connection Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398 033-716 No Specified Folder RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
029-724, 029-727 EIP Print Other Network Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398 033-724 Fax Receive Memory Over Flow RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
029-725 EIP Print Network DNS Resolve Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399 033-725, 033-742 Insufficient Hard Disk Space RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
029-726 EIP Print Software Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399 033-726, 728, 734, 737, 738, 751 Fax Printing Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
029-728, 729 Client Scan Data Transfer/Network Access Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 033-731, 732, 736, 740, 747, 748, 749 Inconsistent Instructions RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Chain 033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 033-733, 735, 741, 743, 744, 745, 746, 750 Fax Document Number Error RAP . . . . . . . . . . . . . . . . . . . . 429
033-310 Fax Charge Function Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 Chain 041 to 047 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
033-311 Invalid Address Book Data RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 041-310 IM Logic Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
033-312, 033-313, 033-315 to 033-327 Fax Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 041-333 Drive PWB F10 Blown RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
033-314 Controller and Fax Card ROM Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 041-334 Drive PWB F11 Blown RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
033-328, 329, 340 Failed to Initialize Fax Log RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 041-335 Drive PWB F12 Blown RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
033-330 to 033-335 FoIP Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404 041-340, 041-341 Drive PWB NVM (EEPROM) Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
033-336 Non-mounted Channel RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404 041-371 Productivity Not Set RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
033-339 Fax 2 Not Responding RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 041-388, 041-391 Logic Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
033-341 Fax Kit 3 Not Detected RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 041-603, 041-604 Environment Sensors Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
033-363 Fax Card Reset (Reboot) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 042-325 Main Motor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
033-500 to 033-507 Remote Machine Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 042-330 Fuser Exhaust Fan Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
033-508, 033-511 Destination Polling Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 043-342 Sub Motor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
033-509 DCS/NSS Resend Exceeded RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 043-343 YMC Link Sensor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
033-510 Fallback Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408 043-344 Marking Fan Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 27
Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
044-312, 044-313 Timeout Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 074-105 Registration Sensor Jam (Tray 4) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
044-329 Shut Down Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 074-210 Tray 4 Lift Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
045-310 Image Ready RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441 074-212 Tray 4 Paper Size Sensor Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
045-311, 045-396 Controller Communication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441 075-135 Registration Sensor Jam (Bypass Tray) RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
045-382, 045-398 Drive PWB NVM (EEPROM) Verify Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442 077-101, 077-900 Registration Sensor Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
045-399 Drive PWB Power Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442 077-104, 109, 113, 901 Fuser Exit Sensor Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484
047-213 Finisher Kind Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 077-105 Exit Sensor 2 Jam RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
047-216 Finisher Comm Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 077-123 Registration Sensor Jam (Duplex) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486
047-217 HCF Communication RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 077-126, 077-902 Exit 2 Sensor Jam RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487
047-320 All Destination Tray Broken RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 077-211 Tray Module Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Chain 057 to 059 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445 077-212, 214, 215, 314 Tray Module Communication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
057-310, 057-312 Drive PWB Communication Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445 077-300 Front Cover Open RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
057-311, 313, 314, 315 Drive PWB Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446 077-301 L/H Cover Open RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
057-316 Drive PWB F16 Blown RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446 077-305 TM Left Cover Open RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
057-317 Drive PWB F17 Blown RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 077-308 L/H High Cover Open RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
058-310 to 058-321 Fuser Checkout RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 077-967, 077-968 Paper Size Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
058-376 DC100V Input Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448 078-102 Registration Sensor Jam (HCF) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
059-326 Heat Roll STS Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449 078-104, 078-901 HCF Feed Out Sensor Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494
059-372 Heat Roll NC Sensor Differential Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449 078-216, 078-219 HCF Communication Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
059-383 Warm Up Time Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450 078-250 HCF Lift Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
Chain 060 to 062 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450 078-300 HCF Top Cover Interlock Open RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
060-363 VBO-IP PLL Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451 078-301 HCF Docking interlock Open RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
060-364 to 060-367 VBO LOCKN Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452 Chain 089 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
060-368 to 060-399 LPH Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452 Chain 089 Entry RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
061-362 to 365, 061-366 to 369, 061-370 to 373 LPH Communications Fault RAP . . . . . . . . . . . . . . . 454 089-600 RC Sample Lateral Fail-A1 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
062-277 DADF Communication Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454 089-601, 089-603 RC Sample Block Fail-A1 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
062-300, 400 Platen Interlock Open RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 089-604, 606, 607, 609, 610, 612, 613, 615 RC Sample Block Fail-B RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . 501
062-311 IIT Software Logic Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 089-616 RC Data Overflow Fail-B RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
062-345 IIT EEPROM Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 089-617 RC Data Over Range RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
062-360, 062-389 Carriage Position Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 089-623, 629, 674, 676, 677, 679 MOB ADC Sensor Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
062-362 X Hard Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457 Chain 091 to 099 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504
062-371, 380, 386, 393 Lamp Illumination Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458 091-328 to 091-331, 091-921, 091-927 to 091-929 Drum CRUM Communication Error
062-395 Trans PWB power Cable Connection Fail (IIT Power Status Fail) RAP . . . . . . . . . . . . . . . . . . . . . 459 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
062-396 CCD Cable Connection Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459 091-400, 091-405 , 091-911 Waste Toner Bottle RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
062-397 IIT-Cont Video Cable Connection Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460 091-401, 091-411, 091-421, 091-431, 091-406, 091-416, 091-426, 091-436 Drum Cartridge Near
062-790 Recognition Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460 End of Life RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
Chain 065 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461 091-402, 091-424, 091-480, 091-481, 091-482, 091-913 Black Drum Cartridge End of Life
065-221 CIS AGC Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
065-222 CIS AOC Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462 091-916, 091-943, 091-944, 091-945 Drum CRUM Data Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
065-223 CIS Connection Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463 092-606 ADC Sensor Contamination Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
065-224 CIS Device Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464 092-651 RC Sample Block Fail-B RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
065-225 CIS Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465 092-312 to 315, 092-657 to 660, 092-665 to 668 ATC Sensor Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Chain 071 to 078 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466 092-670 to 673, 092-675 to 678 ADC Patch Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
071-100 Tray 1 Misfeed RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467 092-911 to 092-914 Toner Cartridge False Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
071-105 Registration Sensor Jam (Tray 1) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467 093-335 to 093-338, 093-916, 093-970 to 093-972 Toner CRUM Communication Error
071-210 Tray 1 Lift Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
071-212 Tray 1 Paper Size Sensor Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469 093-400, 093-406 to 093-409 , 093-423 to 093-425 Toner Cartridge Near End of Life
072-101, 072-900 Tray 2 Misfeed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
072-105 Registration Sensor Jam (Tray 2) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471 093-413, 093-418 to 093-420 , 093-944 to 093-947 Developer Unit End of Life RAP . . . . . . . . . . . . . 513
072-210 Tray 2 Lift Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472 093-414, 415, 416, 417 Developer Near End of Life RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
072-212 Tray 2 Paper Size Sensor Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 093-912 Black Toner Cartridge Empty RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
073-101, 073-900 Tray 3 Misfeed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474 093-926 , 960, 961, 962 Toner CRUM Data Mismatch RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
073-105 Registration Sensor Jam (Tray 3) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475 094-417, 094-419 IBT / 2nd BTR Near End of Life RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
073-106 Tray 2 Feed Out Sensor RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476 094-420, 094-422 IBT Belt Unit / 2nd BTR Roll End of Life RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
073-210 Tray 3 Lift Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476 096-918 XC 3rd Party CRUM Detect Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
073-212 Tray 3 Paper Size Sensor Fault RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477 099-364, 099-396 to 099-399 Fuser Temperature Fault RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
074-101, 103, 900 Tray 4 Misfeed RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Chain 102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
28 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
102-311 to 102-319 USB Dongle Errors RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518 116-771 to 116-780 Invalid JBIG Parameter RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
102-356 EWS Soft Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519 116-790 Stapling Canceled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
Chain 103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519 Chain 117 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
103-310 to 103-313 Hybrid Water Mark RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 117-310 WSD Scan S/W Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549
103-314 Prohibited Originals RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 117-311 Incorrect Installation of Security Enhancing Kit RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549
Chain 116 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 117-312 Machine Self Test Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550
116-210, 116-211 Media Reader Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 117-313, 117-314 Geographic Region Change Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550
116-212 to 116-311 ESS Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 117-315 Contract Type/Geographic Region Changed RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551
116-312, 116-313 HDD Encrypt Key Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 117-316 Contract Manager Software Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551
116-314 Ethernet Address Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523 117-317, 117-318 Contract Manager PPP RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
116-319 Controller and UI Configuration RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523 117-319 EMMC Program or Font Data Access RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
116-320, 116-345 Process Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 117-320 to 117-324, 327, 329, 338 EMMC Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
116-321, 322, 323, 328, 329, 338 Software Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 117-325, 117-326 Access Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554
116-324 Exception Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525 117-330 XBDS Soft Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554
116-330, 331, 336, 337, 339 HDD File System Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526 117-331, 117-355 Uninitialized RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
116-334 ESS NVRAM Data Compare Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526 117-332, 117-335 Uninitialized Used NVM RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
116-340 Not Enough Memory RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527 117-333 Uninitialized Used EMMC RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
116-341, 342, 393, 394 ROM Version Incorrect RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527 117-336, 337 PCI(EX) Option No Support Device Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
116-343, 346, 357, 359 ESS PWB Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528 117-339 NVM Backup Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
116-348, 349, 358, 360, 374 Redirecter Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528 117-340, 117-342 Other HDD Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
116-353, 354, 356, 361, 362 HDD Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529 117-343 Log Sending Parameter Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
116-355, 363, 367, 370, 373, 376 Fatal Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529 117-344 Invalid User Job Type Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
116-364, 365, 366, 368, 371, 372, 375, 377 Timer Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530 117-345 SSMM Batch Setting Duration Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
116-378, 379, 395 MCR/MCC Soft Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530 117-347, 349, 350 Service Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
116-380 ESS Font ROM DIMM #1 Check Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531 117-348 Uninitialized Used EMMC RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
116-381 ABL Version Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531 117-354, 356, 358 Job Limit System Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
116-382 ABL Initialize Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532 117-357 TPM Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
116-383 PIT Lib Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532 117-360 Date Limit Exceeding Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
116-384, 385, 387, 389 DCS/IDC Software Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 117-362, 117-363 USB Dongle Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
116-386 Fax USB Port RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 117-364 Key Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
116-388 No HDD RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534 117-365 WiFi Diagnostics Test Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
116-390 ROM and NVM Version Mismatch RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534 117-372 Operating system hang detection RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
116-391 Illegal Code RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 Chain 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
116-392 Machine Code Check Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 118-310 Internal Fail RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
116-396 FIPS140 Self Test Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536 Chain 121 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
116-397 Illegal Setting Area Coverage Threshold RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536 121-310, 121-327 EPSV-Accessory Communication Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
116-399 Initialization RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537 121-311, 312, 313 IC Card Auditron Password Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
116-701, 116-710 Out of Memory Duplex Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537 121-314 Customize User Prompts Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
116-702 Print with Substitute Font RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 121-316 Accessory Conflict RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
116-703 Postscript Language RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 121-317 Continuous Job Setting Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
116-704 Media Reader RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539 121-318 Auth/Account Settings Not Supported RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
116-705 to 116-709, 716, 717 Media Reader Format RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539 121-319 Fax Send Charging and Internet Fax Setting Confliction RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
116-713, 116-751 HDD Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540 121-322 Controller Price Table Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
116-714 HP-GL/2 Command Error RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540 121-323 Web EP Software Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
116-719 XPIF Parameter Cancelled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541 121-324 Fax Send Charging Confliction RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
116-720 PCL Memory Low Page Simplified RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541 121-325 ICCR and Panel Setting Confliction RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
116-721 to 116-724, 726, 727, 728 Color Print Permissions RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542 121-328 to 121-330, 121-332, 121-341 to 121-343 EP Communication Fail RAP . . . . . . . . . . . . . . . . . 571
116-729 Punching Cancelled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542 121–331 EP Operation Fail RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
116-725 HDD Image Log Full RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543 121-339 Price Table Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572
116-738 Size/Orientation Mismatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543 121-340 EP Accessory MisMatch RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572
116-739, 741, 742, 743 Out of Disk Area RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544 Chain 123 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 573
116-740 Arithmetic Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544 123-310 to 123-353 UI Error 1 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 573
116-746 Selected Form Not Registered RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 123-354 to 123-381 UI Error 2 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
116-747, 116-748 Invalid Page Data RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 123-382 to 123-399 UI Error 3 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
116-749 PostScript Font Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546 Chain 124 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
116-750 Banner Sheet Cancelled RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546 124-310, 311, 314, 316, 318, 322, 324, 344, 380 DC132 Error RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
116-752 Print Job Ticket RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547 124-312, 124-357 DC132 Error 12 RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
30 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 A A C Po w e r R A P
BSD 1.1.Main Power On (1 of 2)
BSD 1.2 Main Power On (2 of 2)
Use this procedure to identify AC power input and output failures.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
WARNING: Take care when measuring AC mains (line) voltage. Electricity can cause
death or injury.
DANGER : Prendre des précautions lors du relevé de la tension de la prise de courant al-
ternatif. L'électricité peut entraîner des blessures graves voire mortelles.
AVVERTENZA: Procedere con cautela durante la misurazione della tensione CA della
rete. L'elettricità può causare infortuni o morte.
VORSICHT: Bei der Netzspannungsprüfung stets vorsichtig vorgehen
AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente al-
terna. La electricidad puede causar lesiones e incluso la muerte.
Switch off the main power switch, GP 10. Check the voltage between J10 and J18 on the inlet GFI
breaker.
The voltage measured is within electrical power requirements, GP 17 .
Y N
Disconnect the power cord from the outlet. Check the AC mains (line) voltage at the custom-
ers power outlet.
The voltage measured is within electrical power requirements, GP 17 .
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01A Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
A 0 1 B + 5 V D C Po w e r Fa u l t R A P
Y N
If the voltage is incorrect, or the wiring of the main supply is found to be defective, in- BSD 1.2 Main Power On (2 of 2)
form your technical manager and the customer. Do not attempt to repair or adjust the
customer supply. BSD 1.4 DC Power Generation (1 of 2)
Check the power cord for open circuit and poor contact.
Procedure
The main power cord is good.
Y N WARNING: Ensure that the electricity to the machine is switched off while perform-
Install a new power cord. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
Install a new inlet GFI breaker, PL 1.15 Item 7. tricity can cause death or injury. Moving parts can cause injury.
Switch on the main power switch, GP 10. Check the voltage between P1 pin 1 and pin 3 on the DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
LVPS. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
The AC power supply is within specification, GP 17 . le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
Y N peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
Switch off the power, then unplug the power cord from the outlet. Check the wiring:
• Between the GFI breaker (J10 pin 1) and the main power switch (P/J12 pin 1). AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
• Between the main power switch (P/J14 pin 1) and the LVPS (P1 pin 3). mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
• Between the inlet GFI breaker (J18 pin 1) and the LVPS (P1 pin 1). possono causare lesioni personali.
Install new components as necessary: VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
• Main power switch, PL 1.05 Item 3. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
• LVPS, PL 1.10 Item 3.
Check the AC circuit to each component. Refer to the Wiring Diagrams. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
WARNING: Take care when measuring AC mains (line) voltage. Electricity can cause
death or injury.
DANGER : Prendre des précautions lors du relevé de la tension de la prise de courant al-
ternatif. L'électricité peut entraîner des blessures graves voire mortelles.
AVVERTENZA: Procedere con cautela durante la misurazione della tensione CA della
rete. L'elettricità può causare infortuni o morte.
VORSICHT: Bei der Netzspannungsprüfung stets vorsichtig vorgehen
AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente al-
terna. La electricidad puede causar lesiones e incluso la muerte.
Check the voltage between the LVPS (P/J501 pin 8) and ground.
+5VDC is measured.
Y N
Check the voltage between P1 pin 1 and pin 3 on the LVPS.
The AC power supply is within specification, GP 17 .
Y N
Perform the 01A AC Power RAP.
Switch off the machine, GP 10. Disconnect P/J501 from the LVPS. Wait 15 seconds, then
switch on the machine, GP 10. Check the voltage between the LVPS (P/J501 pin 8) and
ground.
32 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 01B
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
A 0 1 C + 2 4 V D C Po w e r Fa u l t R A P
+5VDC is measured.
Y N BSD 1.2 Main Power On (2 of 2)
Install a new LVPS, PL 1.10 Item 3.
BSD 1.5 DC Power Generation (2 of 2)
Check the +5VDC circuit for a short circuit to frame. Refer to the Wiring Diagrams.
Check the wiring of the suspect component for an open circuit or poor contact. Refer to the Wiring Procedure
Diagrams.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
WARNING: Take care when measuring AC mains (line) voltage. Electricity can cause
death or injury.
DANGER : Prendre des précautions lors du relevé de la tension de la prise de courant al-
ternatif. L'électricité peut entraîner des blessures graves voire mortelles.
AVVERTENZA: Procedere con cautela durante la misurazione della tensione CA della
rete. L'elettricità può causare infortuni o morte.
VORSICHT: Bei der Netzspannungsprüfung stets vorsichtig vorgehen
AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente al-
terna. La electricidad puede causar lesiones e incluso la muerte.
Check the voltage between the LVPS (P/J501 pin 1) and ground.
+24VDC is measured.
Y N
Check the voltage between P1 pin 1 and pin 3 on the LVPS.
The AC power supply is within specification, GP 17 .
Y N
Perform the 01A AC Power RAP.
Switch off the machine, GP 10. Disconnect P/J501 from the LVPS. Wait 15 seconds, then
switch on the machine, GP 10. Check the voltage between the LVPS (P/J501 pin 1) and
ground.
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01C Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
A
+24VDC is measured.
Y N
Install a new LVPS, PL 1.10 Item 3.
Check the +24VDC circuit for a short circuit to frame. Refer to the Wiring Diagrams.
Check the wiring of the suspect component for an open circuit or poor contact. Refer to the Wiring
Diagrams.
34 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 01C
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the UI assembly, PL 2.05 Item 7 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure that all surface mounted modules on the ESS PWB are securely
connected.
3. Check the wiring between the ESS PWB and the UI assembly.
4. Reload the software, GP 4.
5. If the fault persists, install a new components as necessary:
• UI assembly, PL 2.05 Item 7.
• ESS PWB, PL 3.10 Item 6.
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002-500 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
36 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-311
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
003-320 IISS sending error detected by the controller. An abnormal parameter is set as the argu- 003-342 Incorrect argument error for receiving.
ment for the send function. 003-343 Synchronous receive error.
003-321 IISS sending error detected by the controller. After commands were sent twice from the
controller, the controller could not receive acknowledgment from the IISS. Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
003-322 IISS sending error detected by the controller. After commands were sent twice from the ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
controller, the controller could not receive acknowledgment from the IISS. tricity can cause death or injury. Moving parts can cause injury.
003-323 IISS sending error detected by the controller. After commands were sent twice from the DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
controller, the controller could not receive acknowledgment from the IISS. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
003-324 IISS sending error detected by the controller. After commands were sent twice from the peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
controller, the controller could not receive acknowledgment from the IISS. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
003-325 IISS sending error detected by the controller. After commands were sent twice from the AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
controller, the controller could not receive acknowledgment from the IISS. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
003-326 IISS sending error detected by the controller. After commands were sent twice from the mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
controller, the controller could not receive acknowledgment from the IISS. possono causare lesioni personali.
003-327 IISS sending error detected by the controller. After commands were sent twice from the VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
controller, the controller could not receive acknowledgment from the IISS. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
003-328 IISS sending error detected by the controller. After commands were sent twice from the
controller, the controller could not receive acknowledgment from the IISS. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
003-329 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
a transmission failure is received. zas sueltas pueden producir lesiones.
003-330 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of Perform the steps that follow:
a transmission failure is received.
1. Switch off, then switch on the machine, GP 10.
003-331 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of 2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
a transmission failure is received. are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
003-332 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of
a transmission failure is received. 3. Reload the software, GP 4.
003-333 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of 4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
a transmission failure is received. refer to appropriate procedure for any present faults.
003-334 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of
a transmission failure is received.
003-335 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of
a transmission failure is received.
003-336 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of
a transmission failure is received.
003-337 There was no response to the power on command sent to the IISS after restoring from
power saver mode.
003-338 Incorrect argument error for sending.
003-339 Transmission establishing error for sending.
003-340 Synchronous send error.
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003-320 to 003-343 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure 003-345 When IIT image delivered was received from the IISS, an error of the X hot line was
detected.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Procedure
tricity can cause death or injury. Moving parts can cause injury.
WARNING: Ensure that the electricity to the machine is switched off while perform-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez tricity can cause death or injury. Moving parts can cause injury.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- possono causare lesioni personali.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
Perform the steps that follow: alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6 Perform the steps that follow:
are securely connected. Ensure all surface mounted modules on both PWBs are securely 1. Switch off, then switch on the machine, GP 10.
connected.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
3. Reload the software, GP 4. are securely connected. Ensure all surface mounted modules on both PWBs are securely
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check, connected.
refer to appropriate procedure for any present faults. 3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
38 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-344
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 7 0 0 Re t u r n e d D o c u m e n t s E r r o r R A P 0 0 3 - 7 0 1 D u p l i c a t i o n Pr e v e n t i o n Co d e R A P
003-700 When the originals are ejected, the number of ejected originals is more than the number 003-701 A copy restriction code is detected in the document data.
that were fed.
Procedure
Procedure Perform the steps that follow:
Reload the originals, then re-run the job.
1. Advise the customer not to attempt to copy documents that are restricted.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 39
003-700 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 3 - 7 0 2 D i f fe r e n t M a g n i fi c a t i o n R A P 0 0 3 - 7 0 3 , 0 0 3 - 7 0 4 Co l o r Co r r e c t i o n R A P
003-702 Different magnification settings, for side 1 and side 2 of a document. 003-703 Color correction patch position error during 2 sided simultaneous scan.
Procedure 003-704 Color correction color difference error during 2 sided simultaneous scan.
Perform the steps that follow:
Procedure
1. Advise the customer to correct the magnification settings. Perform the steps that follow:
2. If the fault persists, reload the software, GP 4. 1. Advise the customer to load the 2 sided simultaneous scan correction chart correctly.
2. If the fault persists, reload the software, GP 4.
40 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-702
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 7 0 5 E n e r g y S a v i n g Pa p e r S i z e M i s m a t c h R A P 0 0 3 - 7 5 0 I n s u f fi c i e n t D o c u m e n t s D u p l e x B o o k R A P
003-705 A paper size mismatch error was detected when exiting energy saver mode. 003-750 The number of documents is insufficient for duplex book print.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to cancel the job, then retry the job. 1. Advise the customer to change the parameters, then retry the job.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 41
003-705 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
42 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-751
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 43
003-753, 930, 933 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
44 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-757, 931, 934
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 7 6 3 A d j u s t m e n t C h a r t N o t Fo u n d R A P 0 0 3 - 7 6 4 I n s u f fi c i e n t D o c u m e n t s R A P
003-763 Original patch does not exist. 003-764 Insufficient documents for image overlay.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Place the Auto Gradation Correction Chart correctly. 1. Advise the customer to cancel the job.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 45
003-763 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to cancel the job then to change the scan resolution parameter and then 1. Advise the customer to cancel the job then to change the job properties.
retry the job. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, reload the software, GP 4.
46 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-780
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 9 3 0 , 9 3 2 , 9 3 4 , 9 3 5 , 9 4 0 I n s u f fi c i e n t M e m o r y R A P 0 0 3 - 9 4 1 I n s u f fi c i e n t Pa g e M e m o r y R A P
003-930 Insufficient memory detected. 003-941 There is not enough page memory to store the image.
003-932 Insufficient memory detected. Procedure
003-934 Insufficient memory detected. Perform the steps that follow:
003-935 Insufficient memory detected. 1. Advise the customer to change the job parameters, then retry the job.
2. If the fault persists, reload the software, GP 4.
003-940 Insufficient memory detected.
Procedure
Perform the steps that follow:
1. Advise the customer to cancel the job then to clear the B/W setting for color mode or the side 2
cover image setting, then retry the job.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 47
003-930, 932, 934, 935, 940 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
Perform the steps that follow:
1. Perform the procedures that follow as it relates to the fault message:
• 005-194 Size Mismatch Jam on SS Mix-Size RAP
• 005-196,198,199,946,948 Size Mismatch Jam RAP
2. If the fault persists, reload the software, GP 4.
3. If the fault continues to persist, install a new CCD lens kit, PL 60.10 Item 24.
48 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-942, 956
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 49
003-946 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure 003-965 There was no paper in the tray that can be selected for APS.
Perform the steps that follow: 003-966 There is no APS tray that is set to a specific size selected.
1. Advise the customer to correct the job settings, then retry the job.
Procedure
2. If the fault persists, reload the software, GP 4. Perform the steps that follow:
1. Advise the customer to select a tray that has the correct size of paper, then retry the job.
2. If the fault persists, reload the software, GP 4.
50 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-952
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 9 6 8 P u n c h Po s i t i o n E r r o r R A P 0 0 3 -9 69 Punc h S iz e Er ro r R AP
003-968 Unable to punch at the selected position. 003-969 Punch unavailable for the selected paper size.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to specify an appropriate punch position or cancel punch, then retry the 1. Advise the customer to specify correct job options or cancel punch, then retry the job.
job. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 51
003-968 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 3 - 9 7 0 , 0 0 3 - 9 7 6 Fa x L i n e M e m o r y R A P 0 0 3 - 9 7 1 Co p y Pr e v e n t i o n Co d e R A P
003-970 The number of slow-scan lines has exceeded the upper limit due to Fax parallel composi- 003-971 Copy restriction codes detected in document to be copied.
tion, long- document enlargement, etc.
Procedure
003-976 Number of lines in the slow scan direction exceeded during Fax N-up.
For information only, no service action necessary.
Procedure
Perform the steps that follow:
1. Advise the customer to press the continue button to store as much data as the memory ca-
pacity, then continue scanning the next document. Otherwise, cancel the job.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, reload the software, GP 4.
52 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-970, 003-976
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 9 7 2 M a x i m u m S t o r e d Pa g e R A P 0 0 3 - 9 7 3 I m a g e Ro t a t i o n R A P
003-972 When scanning a document, the number of pages that has accumulated in the machine 003-973 The document and the image are different in orientation (except when poster is speci-
has exceeded the value of ’Maximum Stored Number of Copy Sheets’ set in system data. fied). When rotation is not available even though the orientation of the document and the image
are different and part of the image will be lost if it is not rotated.
Procedure
Perform the steps that follow: Procedure
Perform the steps that follow:
1. Advise the customer to set the number of pages of the document to be within the maximum
number of pages that can be stored. 1. Advise the customer to verify the image loss and use a larger paper size if available. Or use re-
2. If the fault persists, reload the software, GP 4. duction to make a smaller document, then retry the job.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 53
003-972 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 3 - 9 7 4 N e x t O r i g i n a l S p e c i fi c a t i o n R A P 0 0 3 - 9 7 7 D o c u m e n t M i s m a tc h ( M u l t i S c a n ) R A P
003-974 Next document specified. Scanning has been completed for all loaded documents. 003-977 Document size mismatch (document exchange during multi scan).
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Ask the customer to verify that scanning is complete or if other documents should be loaded. 1. Ask the customer to load a correct size document, then retry the job.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
54 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 003-974
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 3 - 9 7 8 Co l o r D o c u m e n t M i s m a t c h ( M u l t i S c a n ) R A P 0 0 3 - 9 8 0 , 0 0 3 - 9 8 1 S ta p l e E r r o r R A P
003-978 Document color mismatch (document replacement during multi scan). 003-980 Staple is not available at the specified position.
Procedure 003-981 Staple could not be done for the selected paper size.
Perform the steps that follow:
Procedure
1. Advise the customer to reload the correct size paper, then retry the job. Perform the steps that follow:
2. If the fault persists, reload the software, GP 4. 1. Advise the customer to specify a staple position again or cancel staple, then retry the job.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 55
003-978 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 1 2 0 DA D F P r e R e g i s t r a t i o n S e n s o r O n J a m R A P
BSD 5.6 Document Registration
005-120 After Pre Feed has started (Feed Motor On (CW)), the Pre Regi Sensor did not turn ON with-
in the specified time. (When Document Width is 114 mm or less)
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check for a foreign substance in the document path.
2. Check the surface of the feed roll and nudger roll for foreign substances or wear. Clean or install
new components as necessary, PL 5.25.
3. Enter Diagnostics, GP 1. Enter dC330, then test the following components for proper operation.
a. Enter code 005-206. Check the DADF pre registration sensor, PL 5.50 Item 8.
b. Enter code 005-002. Check the DADF feed motor, PL 5.30 Item 3.
c. Enter code 005-062. Check the DADF feed clutch, PL 5.35 Item 2.
4. Check the drive gears, (PL 5.36) for wear or damage. Install new components as necessary.
5. Check the Timing Belt for skipped teeth and improper Belt tension.
6. Check the amount of grease at the Pulley and Gear.
7. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
56 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-120
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 5 - 1 2 2 DA D F S i m p l e x / S i d e 1 P r e R e g i s t r a t i o n S e n s o r O n J a m 2. Enter Diagnostics, GP 1. Enter dC330, then test the following components for proper operation.
RAP a. Enter code 005-206. Check the DADF pre registration sensor, PL 5.50 Item 8.
BSD 5.4 Document Feeding (1 of 2) b. Enter code 005-062. Check the DADF feed clutch, PL 5.35 Item 2.
c. Enter code 005-004. Check the DADF feed motor, PL 5.30 Item 3.
005-122 After pre-feed started for the first sheet (DADF feed motor on (CCW)) in simplex and du-
plex, the DADF pre registration sensor did not turn on within the specified time. 3. Check the drive gears, PL 5.35 for wear or damage. Install new components as necessary.
4. Install the Document Sensor Actuator, PL 5.20 Item 11.
After pre-feed started for the second sheet onwards (DADF feed motor on (CCW)) in duplex, the
DADF pre registration sensor did not turn on within the specified time. 5. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
Initial Actions
Check for installation of the document sensor PL 5.20 Item 11. The cause of fault 005-122 is most
often the result of the document sensor not installed.
1. Check for a foreign substance in the document path.
2. Install a new document sensor, PL 5.20 Item 11.
3. The document sensor is installed, install a new document sensor, PL 5.20 Item 11.
4. After installation of a new document sensor the fault persists, continue with the following
procedure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check the surface of the feed roll and nudger roll for foreign substances or wear. Clean or install
new components as necessary, PL 5.25.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 57
005-122 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 1 2 3 DA D F S i m p l e x / S i d e 1 R e g i s t r a t i o n S e n s o r O n J a m R A P 0 0 5 - 1 2 5 DA D F R e g i s t r a t i o n S e n s o r O f f J a m R A P
BSD 5.6 Document Scan, Invert and Exit Transportation BSD 5.6 Document Scan, Invert and Exit Transportation
005-123 The DADF registration sensor does not turn on within the specified time after the DADF 005-125 After the DADF pre registration sensor turned off at scan operation, the DADF registration
pre registration sensor on. sensor did not turn off within the specified time.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary: Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor. • GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor. • GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch. Perform the steps that follow:
Perform the steps that follow: 1. Check for a foreign substance in the document path.
1. Check for a foreign substance in the document path. 2. Check the surface of the registration roll, out roll and exit roll for foreign substances or wear.
2. Check the surface of the takeaway roll and registration roll for foreign substances or wear. Clean Clean or install new components as necessary, PL 5.50.
or install new components as necessary, PL 5.50. 3. Enter dC330, code 005-110. Check the DADF registration sensor, PL 5.50 Item 8.
3. Enter dC330, code 005-110. Check the DADF registration sensor, PL 5.50 Item 8. 4. Enter dC330, code 005-206. Check the DADF pre registration sensor, PL 5.50 Item 8.
4. Enter dC330, code 005-206. Check the DADF pre registration sensor, PL 5.50 Item 8. 5. Enter dC330, code 005-008. Check the DADF feed motor, PL 5.30 Item 3.
5. Enter dC330, code 005-098. Check the DADF T/A clutch, PL 5.35 Item 2. 6. Check the drive gears, PL 5.35 for wear or damage. Install new components as necessary.
6. Enter dC330, code 005-008. Check the DADF feed motor, PL 5.30 Item 3. 7. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
7. Check the drive gears, PL 5.35 for wear or damage. Install new components as necessary.
8. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
58 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-123
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 5 - 1 2 8 , 0 0 5 - 1 2 9 DA D F S i m p l e x E x i t S e n s o r J a m R A P 0 0 5 - 1 4 4 DA D F S k e w D e t e c t J a m R A P
BSD 5.7 DADF Exit BSD 5.6 Document Registration
005-128 After the DADF registration sensor ON, the DADF Exit Sensor did not turn ON within the 005-144 Due to document skew, the DADF Pre Regi Sensor turned ON earlier than the designated
specified time. timing after Skew Sensor On.
005-129 After the DADF registration sensor OFF, the DADF Exit Sensor did not turn OFF within the Procedure
specified time.
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
tricity can cause death or injury. Moving parts can cause injury. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si possono causare lesioni personali.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
possono causare lesioni personali. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras zas sueltas pueden producir lesiones.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- Refer to the procedures that follow as necessary:
zas sueltas pueden producir lesiones. • GP 7 How to Check a Sensor.
Refer to the procedures that follow as necessary:
Perform the steps that follow:
• GP 6 How to Check a Motor.
1. Check the document guides for improper placement.
• GP 7 How to Check a Sensor.
2. Check if the Nudger Roll is in uniform contact with the document placement tray.
• GP 8 How to Check a Solenoid or Clutch.
3. Check if the Feed Roll and Retard Roll are in uniform contact with the document.
Perform the steps that follow: 4. Check if the document is badly curled.
1. Check for a foreign substance in the document path. 5. Check if the combination is out of the size specifications. (Mixed Size)
2. Check the surface of the Pre Regi Roll and Regi Roll.for foreign substances or wear. Clean or in- 6. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
stall new components as necessary.
3. Enter Diagnostics, GP 1. Enter dC330, then test the following components for proper operation.
a. Enter code 005-209. Check the DADF Exit Sensor, PL 5.60 Item 13.
b. Enter dC330, code 005-206. Check the DADF registration sensor, PL 5.50 Item 8.
c. Enter code 005-009. Check the DADF Regi Motor, PL 5.35 Item 2.
4. Check the drive gears, PL 5.36 for wear or damage. Install new components as necessary.
5. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 59
005-128, 005-129 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 1 9 2 DA D F A P S S e n s o r L o g i c J a m R A P 0 0 5 - 1 9 3 DA D F M u l t i Fe e d D e t e c t i o n J a m R A P
BSD 5.5 Document Feeding (2 of 2) 005-193 Multi-sheet document was detected when Multi-Feed Detection function is present.
005-192 In Fast Scan direction size detection, it was detected that the combination of DADF APS Procedure
Sensor 1 to 3 outputs is logically not right.
Advice the customer to follow the instructions on the UI screen.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for a foreign substance in the document path.
2. Check the surface of the Pre Regi Roll and Regi Roll, for foreign substances or wear. Clean or in-
stall new components as necessary.
3. Enter Diagnostics, GP 1. Enter dC330, then test the following components for proper operation.
a. Enter code 005-220. DADF APS Sensor, PL 5.50 Item 8.
4. Check DADF APS Sensor 1 to 3 (DC330 [005-218/219/220]) for operation failure. (PL 5.50 Item
8)
5. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
60 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-192
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
005-194 S iz e M ism atch Ja m on SS M ix -Si ze RAP 005-196, 198, 199, 946, 948 Siz e M is match J am R AP
BSD 5.3 DADF Document Size Sensing (2 of 2) BSD 5.5 Document Feeding (2 of 2)
005-194 When ‘Slow Scan MIX’ is specified, it was detected that the size in the fast scan direction 005-196 The 2nd sheet or later of the set was detected to be of a different size to the 1st sheet.
was different from that of the document guide width.
005-198 The length of the vertical scanning direction is less than the specified value, simplex
Procedure 85mm (3.3 inches), duplex 110mm (4.3 inches).
WARNING: Ensure that the electricity to the machine is switched off while perform- 005-199 The length of vertical scanning direction is the specified value or more, simplex 1275mm
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- (50.1 inches), duplex 480.1mm (18.9 inches).
tricity can cause death or injury. Moving parts can cause injury.
005-946 In no mix mode, a document with a shorter size in slow scan (SS) direction was fed.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez 005-948 In no mix mode, a document with a shorter size in slow scan (SS) direction was fed.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- Procedure
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. WARNING: Ensure that the electricity to the machine is switched off while perform-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- tricity can cause death or injury. Moving parts can cause injury.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
possono causare lesioni personali. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
zas sueltas pueden producir lesiones. possono causare lesioni personali.
Refer to the procedure that follows as necessary: VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
• GP 7 How to Check a Sensor. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Perform the steps that follow: AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
1. Check the size of the document that was fed by the user. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
2. Enter dC330. Check the sensors that follow: zas sueltas pueden producir lesiones.
• Code 005-215, tray APS sensor 1, PL 5.55 Item 6. Refer to the procedure that follows as necessary:
• Code 005-216, tray APS sensor 2, PL 5.55 Item 6. • GP 7 How to Check a Sensor.
• Code 005-217, tray APS sensor 3, PL 5.55 Item 6.
Perform the steps that follow:
• Code 005-218, DADF APS sensor 1, PL 5.50 Item 8.
1. Check the size of the document that was fed by the user.
• Code 005-219, DADF APS sensor 2, PL 5.50 Item 8.
2. Enter dC330. Check the sensors that follow:
• Code 005-220, DADF APS sensor 3, PL 5.50 Item 8.
• Code 005-206, DADF pre registration sensor, PL 5.50 Item 8.
3. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
• Code 005-221, tray size sensor 1, PL 5.55 Item 6.
• Code 005-222, tray size sensor 2, PL 5.55 Item 6.
3. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 61
005-194 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 1 9 7 Pr o h i b i t e d S i z e Co m b i n a t i o n R A P 0 0 5 - 2 1 0 DA D F D o w n l o a d Fa i l R A P
BSD 5.3 DADF Document Size Sensing (2 of 2) BSD 3.5 PWB Communications (ESS PWB to DADF)
005-197 A prohibited size combination was detected. 005-210 When the IISS starts up (including at power on and sleep recovery), it was detected that
the DADF is in download mode. There was an error in DADF download, the ROM is corrupted.
Procedure
Refer the customer to the user documentation regarding document size combinations. Procedure
Reload the software, GP 4.
62 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-197
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 5 - 2 7 5 , 0 0 5 - 2 8 0 DA D F R A M o r E E P R O M W r i t e Fa i l R A P 0 0 5 - 2 8 9 I n i t a i l i z e M o t o r Fa i l R A P
BSD 3.5 PWB Communications (ESS PWB to DADF) 005-289 The DADF Feed Motor Initialize operation does not complete within the specified time.
005-275 RAM failure on the DADF PWB was detected at power on. Procedure
005-280 Write failure to the DADF EEPROM or communication failure with EEPROM was detected. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
Procedure tricity can cause death or injury. Moving parts can cause injury.
WARNING: Ensure that the electricity to the machine is switched off while perform- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
tricity can cause death or injury. Moving parts can cause injury. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
possono causare lesioni personali. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de Refer to the procedures that follow as necessary:
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. • GP 6 How to Check a Motor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. If the problem persists, install a new DADF PWB, PL 5.15 Item 3. 1. Enter Diagnostics, GP 1. Enter dC330, then test the following components for proper operation.
a. Enter code 005-002. Check the DADF Feed Motor, PL 5.30 Item 3.
2. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 63
005-275, 005-280 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 3 0 5 DA D F Fe e d e r Co v e r I n t e r l o c k O p e n R A P 0 0 5 - 4 0 0 DA D F P a p e r D i r t D e t e c t e d o n C I S R A P
BSD 5.1 DADF Interlock and Document Setting 005-400 Paper dirt detected on CIS during second side scanning
005-305 The DADF feeder cover was opened during DADF operation. Procedure
Procedure Cleaning the Second-Scanning Lens Assembly
WARNING: Ensure that the electricity to the machine is switched off while perform- The second-side scanning lens assembly allows you to make 2-sided scans and copies with a single
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- pass of the original document. The assembly is on the left side of the document cover and includes
tricity can cause death or injury. Moving parts can cause injury. a mirrored glass strip, a metal strip, a white-plastic strip, and rollers.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Note: It is recommended that you clean all parts of the second-side scanning lens assembly
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez regularly.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
Follow the below steps to clean the second-side scanning lens assembly
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 1. To access the second-side scanning lens assembly, do the following:
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check the actuator on the upper feeder assembly, PL 5.10 Item 10. If the actuator is damaged,
install a new upper feeder assembly, PL 5.10 Item 10.
2. If the fault persists, install a new DADF PWB, PL 5.15 Item 3.
a. On the left side of the document cover, lower the lever.
b. Separate the left end of the document cover from the lens assembly, and continue to lower
the lever.
2. Using a soft, lint-free cloth moistened with water, wipe the mirrored glass, metal strip, both sides
of the white-plastic strip, and the rollers. If dirt is difficult to remove, moisten the cloth with a
small amount of neutral detergent, then wipe the parts dry with a dry, soft cloth.
CAUTION: To prevent damage to the film around the mirrored glass, do not press
heavily on the mirrored glass.
64 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-305
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 5 - 5 0 0 W r i t e t o DA D F - R O M E r r o r R A P
005-500 An error has occurred during the process of writing data to the DADF-ROM.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
3. Return the document cover to the original position, and ensure that the lever is locked in place. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
If you touch the document cover, before you close the document feeder, clean the cover.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Reload the software, GP 4
2. Install a new DADF PWB, PL 5.10 Item 11.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 65
005-500 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 6 0 0 , 0 0 5 - 6 0 1 DA D F D o u b l e Fe e d D e t e c t i o n E r r o r R A P 0 0 5 - 9 0 7 DA D F P r e R e g i s t r a t i o n S e n s o r S t a t i c J a m R A P
005-600 Multi-Feed Detection Sensor failure was detected. (If Multi-Feed Detection Sensor is BSD 5.4 Document Feeding (1 of 2)
present)
005-907 DADF pre registration sensor detected paper when powering on, closing the feeder cover
005-601 The DADF Multi-Feed Detection AMP PWB was detected to be not connected. (If Multi- or closing the DADF.
Feed Detection Sensor is present)
Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
WARNING: Ensure that the electricity to the machine is switched off while perform- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- tricity can cause death or injury. Moving parts can cause injury.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento possono causare lesioni personali.
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- zas sueltas pueden producir lesiones.
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
Refer to the procedures that follow as necessary: • GP 7 How to Check a Sensor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
• GP 8 How to Check a Solenoid or Clutch.
1. Enter dC330, code 005-206. Check the DADF pre registration sensor, PL 5.50 Item 8.
Perform the steps that follow:
2. If the fault persists, install a new DADF PWB, PL 5.10 Item 11
1. Check for a foreign substance adhered to DADF multi-feed detection sensor.
2. Check for the connection of harness of DADF multi-feed detection sensor.
3. Replace DADF multi-feed detection sensor kit.
66 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-600, 005-601
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 5 - 9 0 8 DA D F R e g i s t r a t i o n S e n s o r S t a t i c J a m R A P 0 0 5 - 9 1 5 DA D F A P S S e n s o r 1 S t a t i c J a m R A P
BSD 5.6 Document Scan, Invert and Exit Transportation BSD 5.5 Document Feeding (2 of 2)
005-908 DADF registration sensor detected paper when powering on, closing the feeder cover or 005-915 DADF APS sensor 1 detected paper when powering on, closing the feeder cover or closing
closing the DADF. the DADF.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor. • GP 7 How to Check a Sensor.
Perform the steps that follow: Perform the steps that follow:
1. Enter dC330, code 005-110. Check the DADF registration sensor, PL 5.50 Item 8. 1. Enter dC330, code 005-218. Check the DADF APS sensor 1, PL 5.50 Item 8.
2. If the fault persists, install a new DADF PWB, PL 5.10 Item 11. 2. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 67
005-908 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 0 5 - 9 1 6 DA D F A P S S e n s o r 2 S t a t i c J a m R A P 0 0 5 - 9 1 7 DA D F A P S S e n s o r 3 S t a t i c J a m R A P
BSD 5.5 Document Feeding (2 of 2) BSD 5.5 Document Feeding (2 of 2)
005-916 DADF APS sensor 2 detected paper when powering on, closing the feeder cover or closing 005-917 DADF APS sensor 3 detected paper when powering on, closing the feeder cover or closing
the DADF. the DADF.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor. • GP 7 How to Check a Sensor.
Perform the steps that follow: Perform the steps that follow:
1. Enter dC330, code 005-219. Check the DADF APS sensor 2, PL 5.50 Item 8. 1. Enter dC330, code 005-220. Check the DADF APS sensor 3, PL 5.50 Item 8.
2. If the fault persists, install a new DADF PWB, PL 5.10 Item 11. 2. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
68 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-916
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 5 - 9 2 1 , 0 0 5 - 9 1 1 Le t t e r S E F D e t e c t E r r o r R A P 0 0 5 - 9 4 0 DA D F N o O r i g i n a l R A P
BSD 5.3 DADF Document Size Sensing (2 of 2) BSD 5.1 DADF Interlock and Document Setting
005-921 The DADF document guide width detected a letter SEF width. 005-940 A document was pulled out during document feed.
005-911 DADF Exit Sensor Static Jam. Procedure
Reload the document.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check the size of the document that was fed by the user.
2. Enter dC330. Check the sensors that follow:
• Code 005-215, tray APS sensor 1, PL 5.55 Item 6.
• Code 005-216, tray APS sensor 2, PL 5.55 Item 6.
• Code 005-217, tray APS sensor 3, PL 5.55 Item 6.
3. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 69
005-921, 005-911 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure 005-945 Fast scan direction (width) size mismatch was detected during CVT no-mix, or CVT slow
scan.
Follow the instructions on the UI to reload the documents.
005-947 Fast scan direction (width) size mismatch was detected during CVT no-mix, or CVT slow
scan.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check the size of the document that was fed by the user.
2. Enter dC330. Check the sensors that follow:
• Code 005-218, DADF APS sensor 1,PL 5.50 Item 8.
• Code 005-219, DADF APS sensor 2, PL 5.50 Item 8.
• Code 005-220, DADF APS sensor 3, PL 5.50 Item 8.
3. If the fault persists, install a new DADF PWB, PL 5.10 Item 11.
70 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 005-941
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 0 - 3 2 7 Fu s i n g O n Ti m e Fa i l R A P
BSD 10.1 Fusing Heat Control (1 of 2)
BSD 10.2 Fusing Heat Control (2 of 2)
010-327 The main lamp or sub lamp has been on continuously for longer than the setting time.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that the fuser is installed correctly.
3. Ensure that the power supply voltage is within specification, refer to GP 17 Electrical Power
Requirements.
4. Check the drawer connector between the fuser and the main unit (DP612) for damage.
5. Check the connections and wiring between the fuser (DP612) and the LVPS (P2) for an open cir-
cuit, short circuit or poor contact.
6. Check the connections and wiring between the fuser (DP612) and the drive PWB (P/J416) for an
open circuit, short circuit or poor contact.
7. If the fault persists, install new components as required following the CAUTION below:
• Fuser, PL 10.05 Item 2.
• LVPS, PL 1.10 Item 3.
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 71
010-327 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 0 - 3 2 9 Fu s e r Fu s e C u t Fa i l R A P 0 1 0 - 3 3 0 Fu s i n g M o t o r Fa i l R A P
BSD 10.3 Fusing Heat Control (2 of 2) 010-330 Rotation error of the Fusing Unit Drive Motor.
010-329 After installation of a new fuser, the fuse (F1) for detection is not open within the correct Procedure
time.
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
WARNING: Ensure that the electricity to the machine is switched off while perform- tricity can cause death or injury. Moving parts can cause injury.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- possono causare lesioni personali.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de zas sueltas pueden producir lesiones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Enter Diagnostics GP 1 and turn ON DC330 [042-007].
Does the Fusing Unit Drive Motor rotate?
Perform the steps that follow: Y N
Check the power supply line of the Fusing Unit Drive Motor (+24 VDC).
1. Switch off, then switch on the machine, GP 10.
Is the power supply of the Fusing Unit Drive Motor normal?
2. Ensure that the fuser is installed correctly. Y N
3. Check the drawer connector between the fuser and the main unit (DP612) for damage. Check the power supply circuit to the Fusing Unit Drive Motor.
4. Check the connections and wiring between the fuser fuse PWB (P/J567) and the drive PWB (P/ Turn OFF the power and check the following:
J416) for an open circuit, short circuit or poor contact.
1. The connection between the Fusing Unit Drive Motor J212 and the MCU DRIVE PWB
5. Check the connection between the fuser (DP612) and the drive PWB (P/J416) for an open cir- J405 for open circuit, short circuit, and poor contact.
cuit, short circuit or poor contact.
2. The Drive Gear for wear, damage, and bearing blockage.
6. If the fault persists, install new components as required following the CAUTION below:
3. The Fusing Unit Drive Motor for loading.
• Fuser, PL 10.05 Item 2.
If no problem is found, replace the following parts in sequence.
• ESS PWB, PL 3.10 Item 6.
• Fusing Unit Drive Motor (PL 40.10 Item 9)
• Drive PWB, PL 1.10 Item 4.
• MCU DRIVE PWB (PL 5.10 Item 4)
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, Select [Stop] and turn OFF the power. Check the connection between the Fusing Unit Drive Motor
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- J212- 6 and the MCU DRIVE PWB J405-2 for open circuit, short circuit, and poor contact.
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
If no problem is found, replace the following parts in sequence.
• MCU DRIVE PWB (PL 5.10 Item 4)
• ESS PWB (PL 3.10 Item 6)
• Fusing Unit Drive Motor (PL 40.10 Item 9)
72 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 010-329
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 0 - 3 3 1 , 0 1 0 - 3 3 3 O v e r Te m p e ra t u r e Fa i l R A P Note: The relationship between the displayed value and the sensor that detected the high temper-
ature error is as follows:
BSD 10.3 Fusing Heat Control (2 of 2) • 0: Normal.
010-331 Fuser thermistor detected temperature monitor AD value that is the specified value or • 1: High temperature error of heat roll nc sensor.
more 10 consecutive times.
• 2: High temperature error of heat roll thermistor.
010-333 Fuser NC sensor detected a temperature that is the specified value or more 10 consecutive • 3: Abnormal temperature increase of heat roll NC sensor, heat roll thermistor.
times.
• 4: Hardware high temperature error of heat roll thermistor.
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Remove the fuser. Check whether foreign substances or paper is wound around the heat roll.
• Ensure J416 on the drive PWB is securely connected.
Procedure
Perform the steps that follow:
1. If the fault persists, install new components as required following the CAUTION below:
• LVPS, PL 1.10 Item 3.
• Fuser, PL 10.05 Item 2.
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
2. To clear this fault, first remove the cause, then reset the value of NVM location 744-002 (Error
Detection Flag) to 0. Switch off, then switch on the machine, GP 10.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 73
010-331, 010-333 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 0 - 3 3 2 , 0 1 0 - 3 7 9 H e a t Ro l l N C S e n s o r Fa i l R A P 0 1 0 - 3 3 4 , 0 1 0 - 3 3 5 H e a t Ro l l N C S e n s o r Fa i l R A P
BSD 10.3 Fusing Heat Control (2 of 2) BSD 10.3 Fusing Heat Control (2 of 2)
010-332 Fuser NC Sensor compensation AD value or detection AD value was 1020 or more 10 con- 010-334 Heat roll NC sensor temperature - heat roll thermistor temperature was detected at 90
secutive times. (NVM) degrees or higher 10 consecutive times or more. Heat roll thermistor temperature - heat roll
NC sensor temperature was detected at 70 (NVM) degrees or higher 10 consecutive times or more.
010-379 The time taken to recover from a high temperature not ready state has exceeded the
specified time. 010-335 Fuser NC sensor compensation output AD value was detected below 130 degrees for 10
consecutive times or more. Fuser NC sensor detection output AD value was detected below 150 de-
Procedure grees for 10 consecutive times or more.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Procedure
tricity can cause death or injury. Moving parts can cause injury. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- tricity can cause death or injury. Moving parts can cause injury.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
possono causare lesioni personali. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen possono causare lesioni personali.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
zas sueltas pueden producir lesiones. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
Perform the steps that follow: zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10. Perform the steps that follow:
2. Ensure that the fuser is installed correctly.
1. Switch off, then switch on the machine, GP 10.
3. Check the drawer connector between the fuser and the main unit (DP612) for damage.
2. Ensure that the fuser is installed correctly.
4. Check the connections and wiring between the fuser (DP612) and the drive PWB (P/J416) for an
open circuit, short circuit or poor contact. 3. Check the drawer connector between the fuser and the main unit (DP612) for damage.
5. If the fault persists, install new components as required following the CAUTION below: 4. Check the connections and wiring between the heat roll sensor (P/J124) and the drive PWB (P/
J416) for an open circuit, short circuit or poor contact.
• Fuser, PL 10.05 Item 2.
5. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Fuser, PL 10.05 Item 2.
• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, • Drive PWB, PL 1.10 Item 4.
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
74 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 010-332, 010-379
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 0 - 3 3 7 H e a t Ro l l Pa p e r W i n d i n g R A P 0 1 0 - 4 2 0 Fu s e r N e a r L i fe Wa r n i n g R A P
BSD 10.3 Fusing Heat Control (2 of 2) BSD 10.3 Fusing Heat Control (2 of 2)
010-337 From the value of the fuser thermistor and NC sensor, paper was wrapped around the heat 010-420 Fuser replacement time is approaching.
roll.
Procedure
Procedure No service action necessary. Advise the customer that the fuser is near of life.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Remove any jammed paper from the fuser. Ensure the customer is using paper within specifica-
tion, GP 15.
2. If no jammed paper was found, install a new fuser, PL 10.05 Item 2.
3. Reset the value of NVM location 744-002 (Error Detection Flag) to 0. Switch off, then switch on
the machine, GP 10.
Note: The relationship between the displayed value and the sensor that detected the high temper-
ature error is as follows:
• 0: Normal.
• 1: High temperature error of heat roll nc sensor.
• 2: High temperature error of heat roll thermistor.
• 3: Abnormal temperature increase of heat roll NC sensor, heat roll thermistor.
• 4: Hardware high temperature error of heat roll thermistor.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 75
010-337 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 0 - 4 2 1 Fu s e r L i fe Wa r n i n g R A P
BSD 10.3 Fusing Heat Control (2 of 2)
010-421 Fuser replacement time.
Procedure
Install a new fuser, PL 10.05 Item 2.
76 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 010-421
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk. Ensure that all surface
mounted modules on the ESS PWB are securely connected.
3. Initialise the hard disk. Refer to dC355 Image Disk Diagnostics.
4. If fault persists, perform GP 22 Special Boot Modes, 06. HDD INTIALIZE MODE.
5. Install a new hard disk, PL 3.10 Item 2.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 77
016-210, 506, 777, 780, 798 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 2 1 3 S W O p t i o n Fa i l ( Pr i n t e r C a r d ) R A P 0 1 6 - 2 1 5 S W O p t i o n Fa i l R A P
016-213 The PRT_CARD was not installed or an error was detected when optional function soft- 016-215 The scanner functions cannot be executed due to a JPEG board error or JPEG board not
ware (internet fax kit) was enabled. installed.
Procedure Procedure
Perform the steps that follow: WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
1. Switch off, then switch on the machine, GP 10. tricity can cause death or injury. Moving parts can cause injury.
2. Reload the software, GP 4.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Install a new ESS PWB, PL 3.10 Item 6.
78 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-213
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 2 1 7 S W O p t i o n Fa i l ( Co n t r o l l e r R O M ) R A P 0 1 6 - 2 1 8 P S K i t N o t I n s ta l l e d fo r X D O D R A P
016-217 Controller ROM does not support printer kit. 016-218 The PS Kit required for XDOD function was not installed.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4. 2. Advise the customer that the postscript kit is required.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 79
016-217 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Perform the steps that follow: WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
1. Switch off, then switch on the machine, GP 10. tricity can cause death or injury. Moving parts can cause injury.
2. Set the printer kit SW key to ’Enabled’.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
3. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
80 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-219
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 2 3 0 L i c e n s e Re q u i r e d ( P S I m a g e L o g K i t ) R A P 0 1 6 - 2 3 2 M RC H W I n i t i a l i z e E r r o r R A P
016-230 The PS-ROM was installed with ’SW key: Image Log Kit for PS’ in disabled state. 016-232 MRC HW initialize error. an error has occurred during high compression board
initialization.
Procedure
Perform the steps that follow: Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
1. Switch off, then switch on the machine, GP 10. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
2. Set the image log kit SW key to ’Enabled’. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
3. Install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 81
016-230 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
82 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-233
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 2 4 2 Sy s t e m G MT C l o c k Fa i l R A P 0 1 6 - 2 4 4 S e l f - S i g n e d Ce r t i fi c a t e A u t o U p d a t e Fa i l R A P
016-242 System GMT clock fail. 016-244 Self-sIgned certificate auto update failure.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
3. Install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 83
016-242 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
84 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-245, 016-246
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 85
016-310 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 1 2 , 3 1 3 , 3 1 4 S W O p t i o n Fa i l ( H y b r i d Wa t e r M a r k ) R A P 0 1 6 - 3 1 6 , 3 1 7 , 3 1 8 , 3 2 9 , 3 3 3 , 3 3 4 Pa g e M e m o r y E r r o r R A P
016-312 When the SW optional function is being enabled, the system detected that the hybrid 016-316 The system detected that the page memory (standard) of the scanner was not installed.
watermark detection H/W is not installed.
016-317 The system detected an error in the Page Memory (standard) of the scanner.
016-313 The hybrid watermark detection H/W was detected but the SW option (secure watermark
kit) was not enabled. 016-318 The system detected an error in the Page Memory (option) of the scanner.
016-314 The board for detecting the back (side 2) of a document is not installed. Therefore (paper 016-329 Long boot diag page memory not detected fail.
security) is unavailable.
016-333 Long boot diag page memory broken standard fail.
Procedure 016-334 Long boot diag page memory broken option fail.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Procedure
tricity can cause death or injury. Moving parts can cause injury. WARNING: Ensure that the electricity to the machine is switched off while perform-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez tricity can cause death or injury. Moving parts can cause injury.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
possono causare lesioni personali. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- possono causare lesioni personali.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
zas sueltas pueden producir lesiones. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
Perform the steps that follow: alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10.
Perform the steps that follow:
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected. 1. Switch off, then switch on the machine, GP 10.
3. Reload the software, GP 4. 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults. 3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
86 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-312, 313, 314
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 3 2 1 Fa x M o d u l e E r r o r R A P 0 1 6 - 3 2 2 J B A A c c o u n t Fu l l R A P
016-321 Fax related error at booting. 016-322 The cumulated accounting data reached the specified value (15,000).
Procedure Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Advise the customer to perform a manual retrieval of machine data from their accounting
server.
3. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Advise the customer to push the
user accounts to the machine from their accounting server.
4. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
5. Reload the software, GP 4.
6. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 87
016-321 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 2 3 B - Fo r m a t t e r Fa t a l E r r o r R A P 0 1 6 - 3 24 Sc h ed u l e d I ma g e O ver w ri t e R A P
016-323 Fatal error has occurred in the B-formatter task. 016-324 Scheduled image overwrite.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- For information only, no service action necessary. Wait until the Scheduled Image Overwrite to
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- complete.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
88 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-323
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 3 2 5 U s i n g Pe r s o n a l C e r t i f i c a t e R A P 0 1 6 - 3 2 6 , 0 1 6 - 6 0 7 U I C a b l e Co n n e c t i o n Fa i l R A P
016-325 The IC card personal certificate is set in the certificate for signing. BSD 2.1 Control Panel
Procedure 016-326 The controller has detected a failure at its cable connection with the UI.
Perform the steps that follow: 016-607 Cont-UI Cable Connection Fail
1. Enter dC131. Set NVM value 790-389 to 0.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Check the wiring between the ESS PWB and the UI
2. Install new components as necessary:
• ESS PWB, PL 3.10 Item 6.
• UI assembly PL 2.05 Item 7.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 89
016-325 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 2 7 , 0 1 6 - 3 2 8 Co n n e c t i o n Fa i l R A P 0 1 6 - 3 3 0 , 3 3 1 , 3 3 2 Co n t Sy s t e m M e m o r y Fa i l R A P
016-327 Backplane connection fail. 016-330 Cont system memory diagnostic fail 1.
016-328 The controller has detected a failure at its cable connection with the MCU. 016-331 Cont system memory diagnostic fail 2.
90 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-327, 016-328
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
016-337 Cont program ROM diagnostic fail 3. 4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 91
016-335 to 016-351 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 5 2 I n t e r n a l N e t w o r k I n i t i a l i z e Fa i l R A P 0 1 6 - 3 5 3 , 0 1 6 - 3 5 4 I OT - Co n t r o l l e r Co m m u n i c a t i o n Fa i l R A P
016-352 Internal network initialization error. 016-353 Communication cannot be established between the IOT and the ESS.
Procedure 016-354 Communication cannot be established between the IIT and the controller.
Perform the steps that follow:
Procedure
1. Switch off, then switch on the machine, GP 10. WARNING: Ensure that the electricity to the machine is switched off while perform-
2. Reload the software, GP 4. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
92 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-352
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 3 5 5 , 0 1 6 - 3 5 6 Co n t r o l l e r A S I C Fa i l R A P 0 1 6 - 3 5 7 Co n t r o l l e r E P Co m m u n i c a t i o n Fa i l R A P
016-355 Cont IO ASIC diagnostic fail. 016-357 Controller to EP-controller communication fail.
016-356 Cont video ASIC diagnostic fail. Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
WARNING: Ensure that the electricity to the machine is switched off while perform- tricity can cause death or injury. Moving parts can cause injury.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- possono causare lesioni personali.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de zas sueltas pueden producir lesiones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Perform the steps that follow:
Perform the steps that follow: 1. Switch off, then switch on the machine, GP 10.
1. Switch off, then switch on the machine, GP 10. 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected. 3. Reload the software, GP 4.
3. Reload the software, GP 4. 4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 93
016-355, 016-356 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 5 8 Co n t r o l l e r Pa ra l l e l C a r d Fa i l R A P 0 1 6 - 3 5 9 , 0 1 6 - 3 6 1 Co n t r o l l e r U S B Fa i l R A P
016-358 Controller parallel port diagnostic fail. 016-359 Cont USB HUB diagnostic fail.
94 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-358
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 3 6 0 , 0 1 6 - 3 6 2 Co n t r o l l e r U I Fa i l R A P 0 1 6 - 3 6 3 Co n t r o l l e r Ly ra C a r d Fa i l R A P
016-360 Cont UI diagnostic fail 1. 016-363 Cont JPEG card diagnosed as having a failure.
016-362 Cont UI diagnostic fail 2. Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
WARNING: Ensure that the electricity to the machine is switched off while perform- tricity can cause death or injury. Moving parts can cause injury.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- possono causare lesioni personali.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de zas sueltas pueden producir lesiones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Perform the steps that follow:
Perform the steps that follow: 1. Switch off, then switch on the machine, GP 10.
1. Switch off, then switch on the machine, GP 10. 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
2. Check the wiring between the ESS PWB and the UI
3. Reload the software, GP 4.
3. Install new components as necessary:
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
• ESS PWB, PL 3.10 Item 6.
• UI assembly, PL 2.05 Item 7.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 95
016-360, 016-362 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 6 4 , 0 1 6 - 3 6 5 Co n t r o l l e r U S B 2 . 0 Fa i l R A P 0 1 6 - 3 6 6 , 0 1 6 - 3 6 7 Co n t r o l l e r H D D Fa i l R A P
016-364 Cont USB 2.0 host diagnostic fail. BSD 3.9 ESS
016-365 Cont USB 2.0 device diagnostic fail. 016-366 Cont HDD diagnostic fail 1.
96 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-364, 016-365
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 3 6 8 , 3 6 9 , 3 7 0 Co n t r o l l e r D i a g n o s t i c Fa i l R A P 0 1 6 - 3 7 1 Co n t r o l l e r U S B 1 . 1 H o s t Fa i l R A P
016-368 Cont torino diagnostic fail. 016-371 A defect was detected during a diagnostic check of USB 1.1 host (no communication with
the fax card could be established).
016-369 Cont S2X board diagnostic fail.
016-370 Cont rendering engine diagnosed as having a failure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
tricity can cause death or injury. Moving parts can cause injury. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si possono causare lesioni personali.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
possono causare lesioni personali. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras zas sueltas pueden producir lesiones.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- Perform the steps that follow:
zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10.
Perform the steps that follow:
2. Ensure that all connectors on the fax PWBs, PL 20.05 are securely connected.
1. Switch off, then switch on the machine, GP 10. 3. Reload the software, GP 4.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all 4. Install new components as necessary:.
surface mounted modules are securely connected.
• Line 1 fax PWB, PL 20.05 Item 10.
3. Reload the software, GP 4.
• Line 2 fax PWB, PL 20.05 Item 15.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
• Line 3 fax PWB, PL 20.05 Item 15.
5. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 97
016-368, 369, 370 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 3 8 3 Co n t r o l l e r O S Co m m u n i c a t i o n Fa i l R A P 0 1 6 - 3 8 4 R u n t i m e Sy s t e m Pr o t e c t i o n Fa i l R A P
016-383 Communication failure between linux and VX works 016-384 Runtime System Protection (Trellix (McAfee) Embedded Control)
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Request that the customer access the Embedded Web Server, click System > Security.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all 2. Click Trellix (McAfee) Embedded Control.
surface mounted modules are securely connected. 3. Click Security Level and select Enhanced Security for monitoring only. Note: It is not possible to
3. Reload the software, GP 4. disable Trellix (McAfee) Embedded Control.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6. 4. To save the security level configuration, click OK.
Note: When you change the security level setting, the printer restarts. The process takes several
minutes.
5. If device did not auto restart, switch off, then switch on the machine, GP 10.
98 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-383
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 4 0 0 , 4 0 2 , 4 2 7 , 4 2 9 8 0 2 . 1 x A u t h e n t i c a t i o n Fa i l u r e R A P 0 1 6 - 4 0 1 8 0 2 . 1 x E A P Ty p e N o t S u p p o r t e d R A P
016-400 802.1x Authentication error (incorrect user name or password). The user name or pass- 016-401 802.1x Authentication method mismatch (the authentication server does not support the
word that has been set in the machine is incorrect. The settings are different from those in the au- authentication method of the machine). A fail signal, which indicates that the authentication meth-
thentication device switch that is physically connected to the machine via the network. od set in the machine cannot be processed, was received from the authentication device switch that
is physically connected to the machine via the network.
016-402 802.1x authentication time-out (there was no response signal from the authentication de-
vice). The authentication was timed-out because there was no response signal from the authentica- Procedure
tion device switch that is physically connected to the machine via the network.
Advise the customer to:
016-427 802.1x authentication failure (network 2).
1. Set the authentication method of the machine to be the same as the one set in the authentica-
016-429 802.1x authentication failure by timing out (network 2). tion server.
2. Check the 802.1x authentication method from the UI.
Procedure
Advise the customer to:
1. Enter the correct user name or password for 802.1x authentication from the machine panel.
2. Check the switch settings and network connections of the authentication device switch that is
physically connected to the machine via the network and connect it correctly.
3. Check the settings in the Authentication Device switch that is physically connected to the ma-
chine via the network.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 99
016-400, 402, 427, 429 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 4 0 3 , 0 1 6 - 4 3 0 8 0 2 . 1 x Ce r t i fi c a t e Fa i l u r e R A P 0 1 6 - 4 0 4 , 0 1 6 - 4 3 1 8 0 2 . 1 x I n s i d e Fa i l u r e R A P
016-403 802.1x authentication certificate mismatch. The root server certificate for the authentica- 016-404 An internal error has occurred in the 802.1x supplicant function of the machine. An incor-
tion server is not stored in the machine or it is mismatched. rect protocol signal was received from the authentication server.
016-430 The route certificate of the server certificate (for network 2) of the authentication server is 016-431 An internal error has occurred in the 802.1x supplicant function of the machine. An incor-
not stored in the machine or it does not match. rect protocol signal was received from the authentication server in network 2.
Procedure Procedure
Advise the customer to: Advise the customer to repeat the operation.
1. Store the root server certificate for the authentication server in the machine.
2. If the root certificate of the server certificate cannot be obtained, disable the 802.1x setting
item ‘Verify Server Certificate’ in the device.
100 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-403, 016-430
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 4 0 5 C e r t i fi c a t e D B F i l e E r r o r R A P 0 1 6 - 4 0 6 8 0 2 . 1 x C l i e n t Ce r t i fi c a t e Fa i l u r e R A P
016-405 Certificate database file is wrong. 016-406 An error in setting up client certificate for 802.1x authentication. Although ‘EAP-TLS’ is se-
lected as the authentication method for 802.1x authentication, SSL client certificate is not set up or
Procedure deleted.
Advise the customer to start ‘Initialize certificate’ under Maintenance.
Procedure
Advise the customer to:
1. Store SSL client certificate in this machine and set it up as SSL client certificate.
2. If SSL client certificate cannot be set up, select an authentication method other than ‘EAP-TLS’.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 101
016-405 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
016-407 to 016-412 XCP Error RAP 016-417 Invalid Network Settings RAP
016-407 The package management function has detected security exception. 016-417 An invalid or improper network setting has prevented communication.
016-408 The package management function has detected the damaged JAR file. Procedure
016-409 The package management function has detected a version mismatch. Ensure all network settings are correct.
016-410 The package management function has detected the invalid definition file.
016-411 The package management function has detected an unsupported class file version.
016-412 The package management function has detected the plug-in has caused an error that is
included in a miscellaneous group of errors.
Procedure
Advise the customer to modify the plug-in, then re-install.
102 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-407 to 016-412
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 103
016-421 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 4 2 4 , 0 1 6 - 4 2 5 Po w e r M o d e R A P 0 1 6 - 4 2 6 S M a r t e S o l u t i o n s Co n n e c t Fa i l R A P
016-424 Low power mode. 016-426 Could not connect to SMart eSolutions server.
016-425 Sleep mode. Procedure
Switch off, then switch on the machine, GP 10.
Procedure
Perform the steps that follow:
1. Cancel the power save mode.
2. If the fault persists, switch off, then switch on the machine, GP 10.
104 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-424, 016-425
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 4 2 8 8 0 2 . 1 x E A P Ty p e N o t S u p p o r t e d ( N e t w o r k 2 ) R A P 0 1 6 - 4 3 2 8 0 2 . 1 x C l i e n t Ce r t i fi c a t e Fa i l u r e ( N e t w o r k 2 ) R A P
016-428 802.1x Authentication method mismatch (authentication server does not support the au- 016-432 802.1x setting error of the client certificate of the authentication (network 2).
thentication method of this device: network 2)
Procedure
Procedure Advise the customer to:
Advise the customer to:
1. Store the client certificate to this machine SSL and set as SSL client certificate.
1. Set the authentication method of network 2 of this machine to the same authentication meth- 2. If the setting of SSL client certificate cannot be made, select other than (EAP-TLS) as the au-
od as the one set in the authentication server. thentication method.
2. Check the 802.1x authenticating method on the UI.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 105
016-428 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
016-450 SMB Host Name Duplicated RAP 016-453, 016-454 Dynamic DNS - IPv6 NG RAP
016-450 A PC of the same host name exists on the network. 016-453 Failed to update of the IPv6 address and host name to the DNS server.
106 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-450
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 4 5 5 , 0 1 6 - 4 5 6 S N T P Ti m e O u t R A P 0 1 6 - 4 6 1 U n d e r N o n - t ra n s m i t t e d I m a g e Lo g S t a g n a t i o n R A P
016-455 There is no response from the SNTP server within the specified time (60sec). 016-461 Creation of a new job is being restricted because image logs yet to be transferred are piled
up and delayed.
016-456 A standard time synchronized source message and an asynchronous message was re-
ceived from the SNTP server. Procedure
Perform the steps that follow:
Procedure
Perform the steps that follow: 1. Advise the customer to:
1. Advise the customer to: a. Check the image log management server status and the network status, and clear any cause
that may impede the transfer of image logs to the image log server.
a. Check the time on the machine, if the time on the machine is incorrect, manually set the
time. b. Check the transfer settings and transfer all logs that are yet to be transferred. Or, change the
transfer guarantee level to ’Low’.
b. Check that the SNTP server address is set correctly in the device.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Note: Setting the transfer guarantee level to ’Low’ may cause the image logs to get deleted
in sequence even before they are transferred.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 107
016-455, 016-456 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
016-500, 016-501 ROM Write Error (During DLD Method) RAP 016-502 ROM Write Error (During PJL Method) RAP
016-500 An error has occurred during the process of writing data to the cont-ROM. 016-502 An error was detected when writing data to one of the ROMs in the machine.
016-501 An error has occurred during the process of writing data to the S2X-ROM. Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
WARNING: Ensure that the electricity to the machine is switched off while perform- tricity can cause death or injury. Moving parts can cause injury.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- possono causare lesioni personali.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de zas sueltas pueden producir lesiones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Perform the steps that follow:
Perform the steps that follow: 1. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
1. Reload the software, GP 4.
2. Reload the software, GP 4.
2. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
3. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
108 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-500, 016-501
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 5 0 3 S MT P S e r v e r Fa i l fo r Re d i r e c t o r R A P 0 1 6 - 5 0 4 P O P S e r v e r Fa i l fo r Re d i r e c t o r R A P
016-503 The SMTP server name could not be resolved (though the machine tried to connect to the 016-504 The POP server name could not be resolved (though the machine tried to connect to the
server). server).
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to specify the correct SMTP server name or specify the IP address. 1. Advise the customer to specify the correct POP server name or specify the IP address.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP. 2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 109
016-503 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 5 0 5 P O P A u t h e n t i c a t i o n Fa i l fo r Re d i r e c t o r R A P 0 1 6 - 5 0 7 , 0 1 6 - 5 0 8 I m a g e Lo g S e n d Fa i l R A P
016-505 Incorrect POP Server authentication information was detected. 016-507 A log image transfer fails, making it impossible to continue a target job which will consist
of created images.
Procedure
016-508 A log image transfer fails, making it impossible to continue an image transfer job.
Perform the steps that follow:
1. Advise the customer to specify the correct POP Server authentication information. Procedure
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Perform the steps that follow:
1. Advise the customer to check the state of the destination image log control server and that of
the network. Clear any factor preventing image logs from being transferred to the image log
control server.
2. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
3. If the fault persists, install a new hard disk, PL 3.10 Item 2.
110 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 016-505
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 5 0 9 , 0 1 6 - 5 1 0 I m a g e Lo g N o S e n d R u l e R A P 0 1 6 - 5 1 1 , 0 1 6 - 5 1 2 I m a g e Lo g I n v a l i d S e n d R u l e R A P
016-509 Because rules for log image transfer are not registered, a job cannot be continued. 016-511 Rules for log image transfer are illegal, causing a job to be discontinued.
016-510 Rules for log image transfer are not registered. 016-512 Rules for log image transfer are illegal.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to register rules for transfer from the destination image log control server 1. Advise the customer to overwrite rules for transfer from the destination image log control server
to the device. to the device.
2. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk. 2. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
3. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. 3. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
4. Install a new hard disk, PL 3.10 Item 2. 4. Install a new hard disk, PL 3.10 Item 2.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 111
016-509, 016-510 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
112 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the print mode. If print mode is set to High Resolution, change it 1. Advise the customer to check whether the application that sends a print job and the print in-
to Standard. If print mode is set to Standard, change it to High Speed. structions has a problem.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item 2 are se- 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item 2 are se-
curely connected. Ensure all surface mounted modules are securely connected. curely connected. Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4. 3. Reload the software, GP 4.
4. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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016-515 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 5 1 7 P S B o o k l e t I l l e g a l Co l o r M o d e C h a n g e R A P 0 1 6 - 5 1 8 P S B o o k l e t Co n f l i c t W M R A P
016-517 PS documents to be printed into a booklet have black and white and color areas. 016-518 PS booklet and watermarks were specified at the same time.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to resubmit the job with corrected parameters. Rewrite the PostScript file 1. PS booklet and watermark/UUID cannot be specified at the same time. Advise the customer to
so that the page device and process color model cannot be changed in the process. cancel either one.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item 2 are se- 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item 2 are se-
curely connected. Ensure all surface mounted modules are securely connected. curely connected. Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4. 3. Reload the software, GP 4.
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0 1 6 - 5 1 9 D e v i c e DV L i m i t Re a c h e d R A P 0 1 6 - 5 2 0 M RC H W J o b E r r o r R A P
016-519 Number of printable sides limit full. 016-520 An error has occurred during the usage of high compression board.
Procedure Procedure
Ask the System Administrator to increase the limit of printable sides. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to repeat the operation or change the output file format/color mode.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item 2 are se-
curely connected. Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4.
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0 1 6 - 5 2 1 S m a r t C a r d N o t Fo u n d R A P 0 1 6 - 5 2 2 L DA P S S L E r r o r 1 1 2 R A P
016-521 After a personal signature scan job has started up, the Smart Card was removed or the 016-522 LDAP-SSL authentication error 112 has occurred (the client certificate cannot be
Card Reader was detached, which causes the personal signature to fail. obtained).
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Advise the customer to install the SSL client certificate into the device as the LDAP server will re-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- quest it.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to insert the smart card into the reader then recheck the PIN before per-
forming the personal signature scan.
2. Check the wiring between the card reader and the machine.
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0 1 6 - 5 2 3 L DA P S S L E r r o r 1 1 3 R A P 0 1 6 - 5 2 4 , 0 1 6 - 5 2 5 L DA P S S L E r r o r 1 1 4 a n d 1 1 5 R A P
016-523 LDAP-SSL authentication error 112 has occurred (the client certificate cannot be 016-524 LDAP-SSL authentication error 114 has occurred (the server certificate is close to expiring).
obtained).
016-525 LDAP-SSL authentication error 115 has occurred (the server certificate has expired).
Procedure
The device cannot trust the SSL certificate of the LDAP server. Advise the customer to register the Procedure
root certificate of the LDAP server SSL certificate in the device. Advise the customer to change the LADP server SSL certificate to one that is valid.
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0 1 6 - 5 2 6 L DA P S S L E r r o r 1 1 6 R A P 0 1 6 - 5 2 7 L DA P S S L E r r o r 1 1 7 R A P
016-526 LDAP-SSL authentication error 116 has occurred (the server name and the certificate does 016-526 LDAP-SSL authentication error 116 has occurred (the server name and the certificate does
not match) not match)
Procedure Procedure
Advise the customer to ensure that the address of the LDAP server set in the device matches the ad- For information only, an internal error has occurred in the program.
dress of the LDAP server defined in the SSL certificate.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
01 6 -5 2 8 S ma rt Ca rd N ot Aut h ori ze d R AP 0 1 6 - 5 2 9 Re m o t e D o w n l o a d S e r v e r T i m e o u t R A P
016-528 After a personal signature scan job started, the smart card PIN check status was cleared, 016-529 There was no response within the specified time (45 sec) when connecting to the remote
which causes the personal signature to fail. download server.
Procedure Procedure
Advise the customer to check the PIN, then perform the personal signature scan. Check the network connection. Advise the customer to check that the remote download server is
correctly configured and operating on the network.
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016-528 Service Manual
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0 1 6 - 5 3 3 K e r b e r o s A t t e s ta t i o n Pr o t o c o l E r r o r 3 7 R A P 0 1 6 - 5 3 4 K e r b e r o s A t t e s t a t i o n Pr o t o c o l E r r o r 4 1 a n d 4 2 R A P
016-533 A Kerberos server Attestation protocol error has occurred. 016-534 A Kerberos server Attestation protocol error has occurred.
Procedure Procedure
Advise the customer to: Advise the customer to check that the realm name and server address in the Kerberos settings of
the device are set correctly.
1. The clock difference between the device and the Kerberos server has exceeded the clock skew
limit of the Kerberos server. Check that the clocks of the device and Kerberos server are set
correctly.
2. Check that the daylight saving time and time zone settings for the device and the Kerberos serv-
er are the same.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 5 3 5 Re m o t e D o w n l o a d F i l e A c c e s s E r r o r R A P 0 1 6 - 5 3 6 H o s t N a m e S o l u t i o n E r r o r i n Re m o t e D o w n l o a d R A P
016-535 There are no FW update files in the remote download server. 016-536 Remote download server name resolution error.
Procedure Procedure
Advise the customer to check the remote download server for the FW update file. Advise the customer to check the connection to the DNS and whether the remote download server
name has been registered in the DNS.
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0 1 6 - 5 3 7 Re m o t e D o w n l o a d S e r v e r C o n n e c t i o n E r r o r R A P 0 1 6 - 5 3 8 Re m o t e D o w n l o a d F i l e W r i t e E r r o r R A P
016-537 Remote download server connection error. BSD 3.9 ESS
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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016-539 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
016-545 Atte stati on Agent Er r or 545 R AP 016-546, 558, 569 Atte stati on Agent Er r ors R AP
016-545 A Clock skew error has occurred in attestation. The time of ApeosWare Authentication 016-546 A general user has attempted to obtain other user’s information.
Agent and ActiveDirectory is out of sync with the upper limit of the Kerberos ClockSkew set in the
ActiveDirectory. 016-558 The machine has received an unknown error from the ApeosWare Authentication Agent.
016-569 Attestation agent errors other than listed previously.
Procedure
Advise the customer to match the time of the PC where the ApeosWare Authentication agent is in- Procedure
stalled with the time of the PC where the ActiveDirectory is. Furthermore, if the Windows Time Serv-
ice in the PC where the ApeosWare Authentication Agent is installed is stopped, start it. Switch off, then switch on the machine, GP 10.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
016-548 Atte stati on Agent Er r or 548 R AP 016-553 Atte station Age nt Er ror 553 R AP
016-548 The information of the machine that is performing the authentication operation is not in 016-553 The version information written in the SOAP header cannot be understood. The Apeos-
the database. Ware Authentication Agent does not support the version of the device interface.
Procedure Procedure
Advise the customer to register the device in the ApeosWare Authentication Agent. The version of the ApeosWare Authentication Agent needs to be upgraded. Advise the customer to
check that the machine is a product that is supported by the upgraded version of the ApeosWare
Authentication Agent.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
016-554 Atte stati on Agent Er r or 554 R AP 016-555 Atte station Age nt Er ror 555 R AP
016-554 The existence check for the specified user in the event of an authentication error has 016-555 The ApeosWare Authentication Agent cannot connect to the database or the Active
failed. Directory.
Procedure Procedure
Advise the customer to correctly set the domain user reference login name or the reference pass- Advise the customer to check that the ApeosWare Authentication Agent can connect to the data-
word of the ApeosWare Authentication Agent domain. base or the active directory.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
016-556 Atte stati on Agent Er r or 556 R AP 016-557 Atte station Age nt Er ror 557 R AP
016-556 Error has occurred in the database that the ApeosWare Authentication Agent is connected 016-557 An internal error has occurred in the ApeosWare Authentication Agent.
to due to overloading.
Procedure
Procedure Advise the customer to check the ApeosWare Authentication Agent.
Advise the customer to wait 5 minutes before authenticating again as the service is overloaded.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Advise the customer to check that all system data that must be set to perform the remote down- Advise the customer to:
load are correct.
1. Check that the network cable is connected and check the settings of the authentication agent
function.
2. If DNS address of the server is set as the server name/IP address of the ApeosWare Authentica-
tion Agent in the printer function settings list, check that DNS is enabled.
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Procedure Procedure
Advise the customer to make corrections so that the temporary user entries of the Active Directory Advise the customer to check that the correct user name and password was specified when access-
or Authentication Agent do not have the same IC card information. ing the remote download server.
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016-562 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 5 6 5 B a c k u p Re s t o r e E r r o r R A P 0 1 6 - 5 6 6 B a c k u p Re s t o r e C o n d i t i o n E r r o r R A P
016-565 Backup/restore error. 016-566 NVM backup/restore condition error .
Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. For USB backup, check that the USB memory is correctly installed. If the fault persists, use a PC 1. During backup, save the FW download file into the ’dwld’ directory in the USB memory, connect
to check the USB memory for a ’backup’ directory. If it is not there, create it. it the machine, then perform the backup.
2. When performing restore or deletion of backup files from the USB backup file, check that the 2. During restore, use the same IOT and IIT ROM versions as those during backup. When perform-
USB memory is correctly installed. ing restore using a USB backup file, also use the same HDD configuration.
3. If there is no HDD, use the same ESS ROM versions as well. If the same configuration cannot be
attained, delete the backup file from the panel.
4. If the problem occurred at an attempt to restore a backed-up file from an external place, check
that the ESS/IIT/IOT/fax ROM version is still the same as the version used when the backed-up
file was created. Furthermore, check the device is the same as the one that generated the
backed-up file.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 5 6 7 B a c k u p C a p a c i t y Fu l l R A P 0 1 6 - 5 6 8 B a c k u p Re s t o r e Fa i l e d R A P
016-567 NVM data to back up is over the capacity of the destination to save it. 016-568 NVM data could not be backed up or restored.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Before performing the HDD backup, delete existing backup files through to increase the 1. Format the hard disk. Refer to dC355 Image Disk Diagnostics.
capacity. 2. Before performing the restore using the HDD backup file, delete backup files.
2. Before performing USB backup, delete the backup files in the USB memory, or use a PC to delete
3. For USB backup, check that the USB memory is correctly installed. If the fault persists, use a PC
unnecessary files on the USB memory to increase the capacity. to format the USB Memory.
4. When performing restore using USB backup files, check that the USB memory is correctly in-
stalled. If the fault persists, delete the backup files.
5. If the problem still persists, use a PC to format the USB memory.
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0 1 6 - 5 7 0 J o b Ti c ke t O u t o f M e m o r y R A P 0 1 6 - 5 7 1 J o b T i c k e t W r o n g Pa r a m e t e r s R A P
016-570 XPIF memory is low. 016-571 XPIF parameter mismatch.
Procedure Procedure
Increase memory size for job ticket on UI Panel. Switch off, then switch on the machine, GP 10. Run Advise the customer to check for a mismatch between parameters specified by the job ticket. Cor-
the job. rect the parameters, then resend the job.
132 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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0 1 6 - 5 7 2 J o b Ti c ke t M e d i a E r r o r R A P 0 1 6 - 5 7 3 J o b T i c k e t Pa r s e E r r o r R A P
016-572 XPIF media conversion error. 016-573 XPIF Interpret error.
Procedure Procedure
Advise the customer to check that the device that receives data can print it onto paper whose prop- Advise the customer to ensure the that software is correctly installed on client that generates job
erties (size/type/weight/color/punched) are specified by job ticket. ticket; operational requirements are met; and software version matches device version.
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Procedure Procedure
1. Advise the customer to check the connection to the DNS and whether the destination server Advise the customer to set the DNS address or set the destination server address using IP address.
name has been registered in the DNS.
2. Ask the customer to verify the FTP server host name is correct.
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Procedure Procedure
Advise the customer to check that the network communication between the transfer destination Advise the customer to:
FTP server and the machine is available. For example:
1. Check that the server IP address is correct.
• Check that the server IP address is correct.
2. Check the connection of the network cables.
• Check the connection of network cables.
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016-576 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 5 7 8 F T P L o g i n N a m e o r Pa s s w o r d E r r o r R A P 0 1 6 - 5 7 9 F T P S c a n n i n g P i c t u r e Pr e s e r v a t i o n P l a c e E r r o r R A P
016-578 FTP scan login name or password error. 016-579 Problem with scanned image storage destination of FTP scan.
Procedure Procedure
Advise the customer to check that the login name (user name) and password are correct. Advise the customer to check that the scanned image storage destination on the FTP scan server is
correct.
Note: Ensure the FTP user has proper permissions to the image storage destination.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 5 8 0 F T P F i l e N a m e A c q u i s i t i o n Fa i l u r e R A P 0 1 6 - 5 8 1 F T P F i l e N a m e S u f fi x L i m i t R A P
016-580 Unable to obtain file name/folder name on the FTP scan server. 016-581 The FTP scan file name/folder name suffix has exceeded the limit.
Procedure Procedure
1. Advise the customer to check the access rights to the FTP scan server. Advise the customer to change the file name/destination folder or move or delete the files in the
2. Ask the customer to check the image storage destination folder name. destination folder.
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016-580 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 5 8 2 , 0 1 6 - 5 8 8 F T P F i l e C r e a t i o n Fa i l u r e R A P 0 1 6 - 5 8 3 , 0 1 6 - 5 8 4 F T P Fo l d e r C r e a t i o n Fa i l u r e R A P
016-582 When creating a file in the server after connecting to the FTP server, the file creation has 016-583 When creating a lock folder in the server after connecting to the FTP server, the lock folder
failed. creation has failed.
016-588 Failed to write data into the server after connecting to the FTP server. 016-584 When creating a folder in the server after connecting to the FTP server, the folder creation
has failed.
Procedure
Advise the customer to: Procedure
Advise the customer to:
1. Check that the specified name is a file name that can be created in the storage destination.
2. Check that the storage destination has enough free space. 1. If a lock directory (*.LCK) remains in the transfer destination, delete it then retry the job.
2. Check that the specified name is a folder name that can be created in the storage destination.
3. Check whether a folder with the same name as the specified name already exists.
4. Check that the storage destination has enough free space.
5. Confirm that the FTP user has correct permissions for the scanned image destination.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 5 8 5 , 5 8 7 , 5 8 9 F T P F i l e D e l e t e / Re a d Fa i l u r e R A P 0 1 6 - 5 8 6 F T P Lo c k Fo l d e r D e l e t e Fa i l u r e R A P
016-585 When deleting a file in the server after connecting to the FTP server, the deletion has 016-586 When deleting a lock folder in the server after connecting to the FTP server, the deletion
failed. has failed.
016-587 When deleting a folder in the server after connecting to the FTP server, the deletion has Procedure
failed.
Advise the customer to:
016-589 Failed to read data from the FTP server after connecting to the FTP server during scanner
1. Check the access right to the server.
(save to PC) FTP transfer.
2. If a lock directory (*.LCK) remains in the transfer destination, delete it then retry the job.
Procedure
Advise the customer to check whether there is access right to the FTP server and grant the proper
rights.
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016-585, 587, 589 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 5 9 0 F T P D a t a Re a d i n g Fa i l u r e R A P 0 1 6 - 5 9 1 F T P S c a n F i l i n g Po l i c y R A P
016-590 Unable to save a file after connecting to the FTP server during scanner (save to PC) FTP 016-591 Incorrect filing policy (when additional items are selected) was detected after connecting
transfer because ’File Name Conflict’ is set to ’Cancel Job’. with the FTP server.
Procedure Procedure
Advise the customer to set ‘File Name Conflict’ to other than ‘Cancel Job’. When ‘Add’ is selected for ‘File Name Conflict’, advise the customer to check that the file format is
not set to Multi-page.
140 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
Advise the customer to repeat the operation.
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016-592 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure Procedure
If required, refer to GP 29 to reset password (the default administrator password is the device serial If required, refer to GP 29 to reset password (the default administrator password is the device serial
number), found inside front cover (case sensitive) if the System Administrator ID is unavailable. number), found inside the front cover (case sensitive) if the System Administrator ID is unavailable.
Note: Default is 5 events. NVM value 700-563 can be set between 1 to 10 events. Note: Default is 10 users. NVM value 700-564 can be set between 1 to 600 users.
With this feature enabled, the machine denies access when an incorrect System Administrator ID is
entered the selected number of times.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 143
016-600 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 6 0 4 D e b u g Lo g C r e a t e d R A P 0 1 6 - 6 0 6 , 0 1 6 - 6 0 8 Co n t r o l l e r Co n n e c t i o n Fa i l R A P
016-604 Debug log auto creation by system. 016-606 Cont-BP cable connection fail.
144 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 6 0 9 , 0 1 6 - 6 1 0 P C I O p t i o n Fa i l R A P 0 1 6 - 6 1 1 E M M C Co n n e c t i o n Fa i l R A P
016-609 PCI option no support device fail. 016-611 EMMC connection fail.
016-610 PCI EX option no support device fail. Procedure
Ensure the EMMC, PL 3.10 Item 14 is correctly installed.
Procedure
Remove unknown PCI or PCIEX option.
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016-609, 016-610 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 6 1 2 Lo g I m a g e C r e a t i o n Fa i l u r e R A P 0 1 6 - 7 0 0 Pa s s w o r d B e l o w M i n i m u m R A P
016-612 Creation of log image has failed. 016-700 The number of digits used for the password for security and authentication prints is less
than the minimum.
Procedure
For information only, no service action necessary. Procedure
Advise the customer to increase the number of password digits for the print job.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 7 0 1 O u t o f A RT E X M e m o r y R A P 0 1 6 - 7 0 2 O u t o f Pa g e B u f fe r R A P
016-701 Insufficient memory was detected while using the ART EX. 016-702 Unable to compress any page due to insufficient print page buffer.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to: 1. Advise the customer to:
a. Increase the allocated memory of the ART EX. a. Set Print Mode to High Speed and reduce the print resolution. Retry the operation.
b. Lower the print mode. b. Increase the memory to increase the page buffer.
c. Lower the resolution. c. Retry the operation in Print Page Mode.
d. Set Page Print mode to Enabled. 2. If the fault persists, reload the software, GP 4.
e. Execute Image Compression in the Graphics tab of the printer driver.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 147
016-701 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 0 3 E m a i l To I n v a l i d B o x R A P 0 1 6 - 7 0 4 M a i l b o x Fu l l R A P
016-703 When receiving Email, fax or internet fax, an invalid (not setup) mailbox number is 016-704 The system detected that a mailbox was full (it exceeded the maximum number of docu-
selected. ments per box) and aborted a job.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Perform the steps that follow:
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. 1. Advise the customer to delete unnecessary documents, then repeat the operation.
2. If the fault persists, reload the software, GP 4.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to:
a. Check whether the selected mailbox is set up correctly.
b. Have Email, fax or internet fax sent to a valid mailbox.
2. Ensure all fax PWBs are correctly installed, PL 20.05.
3. Reload the software, GP 4.
4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
6. Initialize the Sys - System NVM, refer to dC301.
7. Install a new hard disk, PL 3.10 Item 2.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check that the required optional software is installed and enabled. Also 1. Advise the customer to delete unnecessary documents or users, then repeat the operation.
check that the correct print driver is being used. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, perform the steps that follow:
a. Reload the software, GP 4.
b. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
c. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
d. Initialize the Sys - System NVM, refer to dC301.
e. Install new components as necessary:
• Hard disk, PL 3.10 Item 2.
• ESS PWB, PL 3.10 Item 6.
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016-705 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 0 7 S a m p l e Pr i n t Fa i l R A P 0 1 6 - 7 0 8 A n n o ta t i o n / Wa t e r m a r k H D D Fu l l R A P
016-707 When receiving Email, fax or internet fax, an invalid (not setup) mailbox number is 016-708 When an annotation or watermark image was to be stored in the HDD, full status was de-
selected. tected and the job was aborted.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to: 1. Advise the customer to:
a. Remove the conditions that disable sample print. a. Cancel annotation or watermark, then repeat the operation.
b. If the fault occurred at installation, check whether the operations for Sample Print are b. Reduce the number of document pages. In Mixed Size mode, only a single size is available.
correct.
c. For printing Stored Document, delete unnecessary documents from the hard disk, then re-
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all peat the operation.
surface mounted modules are securely connected. 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
3. Reload the software, GP 4. surface mounted modules are securely connected.
4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk. 3. Reload the software, GP 4.
5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. 4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
6. Initialize the Sys - System NVM, refer to dC301. 5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
7. Install a new hard disk, PL 3.10 Item 2. 6. Initialize the Sys - System NVM, refer to dC301.
8. If the fault persists, install a new ESS PWB, PL 3.10 Item 6. 7. Install a new hard disk, PL 3.10 Item 2.
8. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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0 1 6 - 7 0 9 A R T E X Co m m a n d E r r o r R A P 0 1 6 - 7 1 0 D e l a ye d Pr i n t Fa i l R A P
016-709 An ART EX command error occurred during PLW processing. 016-710 Process conditions for delay print were not met.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to: 1. Advise the customer to:
a. Switch off parallel bi-directional communication in the printer driver. a. If secure print, proof print or knowledge storage print is specified, disable them.
b. Set a longer time for Auto Output Time. b. Reduce the delay print jobs waiting to 100 jobs or less.
c. Change the PC BIOS settings. 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
d. Use a shorter, genuine, parallel cable. surface mounted modules are securely connected.
3. Reload the software, GP 4.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected. 4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
3. Reload the software, GP 4. 5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk. 6. Initialize the Sys - System NVM, refer to dC301.
5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. 7. Install a new hard disk, PL 3.10 Item 2.
6. Initialize the Sys - System NVM, refer to dC301. 8. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
7. Install a new hard disk, PL 3.10 Item 2.
8. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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0 1 6 - 7 1 1 E m a i l Tra n s m i s s i o n S i z e L i m i t R A P 0 1 6 - 7 1 2 Pa n t h e r C a p a c i t y R A P
016-711 The size of data to send exceeds the system data value (before connection to the server). 016-712 Capability of Panther deteriorated.
Procedure Procedure
Advise the customer to: WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
1. Reduce the resolution level, which is a transmission parameter, then resend the job. tricity can cause death or injury. Moving parts can cause injury.
2. Reduce the magnification ratio, which is a transmission parameter, then resend the job
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
3. Use System Settings to raise the data size upper limit (recommended default is 2MB). ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to increase the resolution or enlarge the scan area.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to set a correct password and try again. 1. Advise the customer to open the appropriate mailbox and then try again.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected. surface mounted modules are securely connected.
3. Reload the software, GP 4. 3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6. 4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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0 1 6 - 7 1 5 E S C P Fo r m I n v a l i d Pa s s w o r d R A P 0 1 6 - 7 1 6 T I F F D a ta O ve r f l o w R A P
016-715 Unable to access the ESCP form because ESCP form password did not match 016-716 The system detected that the files to be spooled in TIFF exceeded the disk capacity.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to input the correct password to use ESCP form. 1. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules are securely connected.
surface mounted modules are securely connected. 2. Reload the software, GP 4.
3. Reload the software, GP 4. 3. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6. 4. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
5. Initialize the Sys - System NVM, refer to dC301.
6. Install a new hard disk, PL 3.10 Item 2.
7. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Perform the steps that follow:
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. 1. Advise the customer to decrease the resolution to reduce the PLW memory.
2. If the fault persists, reload the software, GP 4.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to:
a. Split any internet fax documents that would exceed 2GB in document storage size into sev-
eral jobs and control the usage amount of memory.
b. If there is a large amount of scan or internet fax documents being processed, wait until the
other jobs are completed before performing additional jobs.
2. Reload the software, GP 4.
3. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
4. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
5. Initialize the Sys - System NVM, refer to dC301.
6. Install a new hard disk, PL 3.10 Item 2.
7. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to increase the PCL memory size. Increasing the memory for the whole sys- 1. Advise the customer to cancel the job then execute the command again.
tem will increase the memory to be allocated to the Decomposer in some measure. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, reload the software, GP 4.
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Procedure
Perform the steps that follow:
1. Advise the customer to correct the settings, then execute the command again.
2. If the fault persists, reload the software, GP 4.
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0 1 6 - 7 2 6 P D L A u t o S w i t c h Fa i l R A P 0 1 6 - 7 2 7 U n s t o ra b l e D o c u m e n t R A P
016-726 Print language auto judgment fail. 016-727 The 0 page condition is detected in the print job mailbox storage.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to fix, then select the decomposer from the UI or with a command. 1. Advise the customer to switch off paper saving, then print the job again.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
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Procedure Procedure
For information only, no service action necessary. Refer the customer to the User Guide. Perform the steps that follow:
1. Advise the customer to refer to the User Guide to correct the valid range.
2. If the fault persists, reload the software, GP 4.
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016-728 Service Manual
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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016-735 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 4 1 D o w n l o a d M o d e Fa i l R A P 0 1 6 - 7 4 2 D o w n l o a d D a t a Pr o d u c t I D M i s m a t c h R A P
016-741 Not able to change into download mode. 016-742 A mismatch in the product ID of download data was detected.
Procedure Procedure
Perform the steps that follow: Advise the customer to obtain the download data again, then retry the job.
1. Advise the customer to cancel the download prohibited mode then check that the jobs have
completed before retrying the operation.
2. Enter dC131. Set NVM value 700-420 to 0, the retry the operation.
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Procedure Procedure
Advise the customer to source a download file that has the same model with the device VerUP then Perform the steps that follow:
retry the job.
1. Ensure that the cable connected to the device is secured correctly, then retry the job.
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Procedure 016-751 Syntax error, usage of undefined command, parameter error, damaged PDF file, internal
error of the PDF decomposer has occurred during PDF bridge process.
Switch off, then switch on the machine, GP 10.
Procedure
Perform the steps that follow:
1. Advise the customer to print via the driver from Acrobat Reader.
2. Reload the software, GP 4.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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0 1 6 - 7 4 7 D ra w i n g A n n o t a t i o n M e m o r y R A P 0 1 6 - 7 4 8 , 7 7 4 , 7 7 5 , 7 7 8 , 9 8 1 H D Fu l l R A P
016-747 When drawing an annotation image with the copy repeat function specified, there would 016-748 HDD full when mailbox is accessed.
be insufficient memory.
016-774 Disk full was detected when opening/writing file for compression type conversion.
Procedure 016-775 Disk full was detected when opening/writing file for image processing operation.
Perform the steps that follow:
016-778 HDD full was detected when opening/writing file for operation.
1. Advise the customer to:
016-981 When accessing it, the HD is detected being full.
a. Increase the annotation image size.
b. Reduce the number of repeat images for the repeat function. Procedure
2. If the fault persists, reload the software, GP 4. Perform the steps that follow:
1. Advise the customer to:
a. Split the job into pages in order to prevent the full state. Reduce the resolution if possible.
b. Delete documents that are no longer needed, such as; mailbox documents, fax send wait
documents, secure print documents and delayed print documents.
c. Retrieve each page from the Embedded Web Server (EWS).
2. Log in as as administrator via the EWS then perform a Disk Overwrite; touch System , Security ,
then in the Data Overwrite After Job Completion area touch Edit . Enable Data Overwrite After
Job Completion , touch Overwrite Now , thenOK .
3. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
4. Initialize the Sys - System NVM, refer to dC301.
5. Install a new hard disk, PL 3.10 Item 2.
6. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 4 9 J C L Sy n t a x E r r o r R A P 0 1 6 - 7 5 0 Pr i n t J o b Ti c k e t D e s c r i p t i o n E r r o r R A P
016-749 The PJL/XPJL detected a print language that cannot be printed. 016-750 When the customer uses applications such as ’ContentsBridge2005’, etc. to send PDF di-
rectly, the machine received the print job ticket that was sent together with the PDF. However, the
Procedure print job ticket data has text that is not supported in this machine or print instruction that is not
Perform the steps that follow: supported by the machine.
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016-752 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 5 5 P D F Pr i n t Pr o h i b i t e d R A P 0 1 6 - 7 5 6 A u d i t r o n Pr o h i b i t e d S e r v i c e R A P
016-755 The system processed a PDF file prohibited for printing. 016-756 Illegal User Detected
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to use Acrobat to clear the print prohibition setting then print the PDF file. 1. Advise the customer to request the Account Administrator for access to use the service.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to set the correct account, then resubmit the job. 1. Advise the customer to:
2. If the fault persists, reload the software, GP 4. a. Set the new function that is allowed for that account then try again.
b. Try a different user account.
c. Configure the printer to permit user access to this feature.
d. Request that the Accounting Administrator add access rights to the account.
2. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 5 9 A u d i t r o n L i m i t Re a c h e d R A P 0 1 6 - 7 6 0 P S D e c o m p o s e Fa i l u r e R A P
016-759 The number of registered users reached the limit. 016-760 An error occurred in decompose processing.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer additional users can be added to the device with expanded storage op- 1. Advise the customer to resend the job.
tions. The productivity kit increases the maximum amount of users available for this device. 2. If the fault persists, reload the software, GP 4.
2. Advise the customer to delete unnecessary users or combine user accounts
3. If the fault persists, reload the software, GP 4.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 7 6 1 F I FO E m p t y R A P 0 1 6 - 7 6 2 Pr i n t L a n g u a g e N o t I n s t a l l e d R A P
016-761 Image enlargement error (FIFO empty). 016-762 The system requested functions (print language, print utility, etc.) that are not installed.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to print in the high speed mode. If the fault persists, use print guaranteed 1. Advise the customer to correct then select the decomposer from the UI or with a command.
mode. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 6 3 P O P S e r v e r Co n n e c t R A P 0 1 6 - 7 6 4 S MT P S e r v e r Co n n e c t R A P
016-763 The machine cannot connect to the POP server. 016-764 The machine failed to connect to the SMTP server.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Print a configuration report and confirm that the DNS settings are correct. 1. Print a configuration report and confirm that the DNS settings are correct.
2. Confirm that the POP3 server settings are correct. 2. Confirm that the SMTP server settings are correct.
3. Enter the IP Address of their POP3 server into the machine. 3. Enter the IP Address of their SMTP server into the machine.
4. If the fault persists, refer the customer to the System Administrator Guide to check that the ma- 4. If the fault persists, refer the customer to the System Administrator Guide to check that the ma-
chine is correctly configured. chine is correctly configured.
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Procedure Procedure
Advise the customer to: Advise the customer to contact the network administrator for advice and ensure that the SMTP
server supports DSN.
1. Check the sender address is valid and has been spelled correctly.
2. Check that the correct SMTP authentication settings have been enabled.
3. Check the SMTP user name and password.
4. Check that the sender address is correct.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 6 - 7 7 0 D i r e c t Fa x Fu n c t i o n C a n c e l e d R A P 0 1 6 - 7 7 2 S c a n D a t a Re p o s i t o r y E r r o r R A P
016-770 The direct fax function is canceled by NVM. 016-772 An error occurred while recalling the DNS resolution library.
Procedure Procedure
Advise the customer to release the direct fax job prohibition (set the target system to 0). Perform the steps that follow:
1. Advise the customer to set the DNS address. Or, set the scan data repository address using IP
address.
2. Reload the software, GP 4.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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016-770 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 7 7 6 I m a g e Co n v e r s i o n E r r o r R A P 0 1 6 - 7 7 9 S c a n I m a g e Co n v e r s i o n E r r o r R A P
016-776 Error due to other than HDD access during image conversion processing by S-formatter. 016-779 An error was detected in the Image conversion library.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to: 1. Advise the customer to:
a. If a failure occurred during Salutation/Fax to Email, attempt to retrieve each page from the a. Repeat the operation.
mailbox via the web browser. b. Reduce the scan resolution to 400dpi or less then repeat the operation.
b. For occurrences when the password, or signature is specified by the Digital Certificate, per- 2. Reload the software, GP 4.
form the steps that follow.
• Check the validity of the certificate.
• Set the correct date and time of the machine.
c. When scanning is done with the TWAIN driver, change the file format to JFIF, single-page
TIFF.
d. Switch off FIPS mode, or remove PDF encryption setting in the instructions document.
e. Set to Single File for Each Page, or set the Image Format setting to Drawing Object.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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0 1 6 - 7 8 1 S e r v e r Co n n e c t E r r o r R A P 0 1 6 - 7 8 6 H D Fu l l S c a n W r i t e E r r o r R A P
016-781 SMTP server not found. 016-786 When performing the scan function, files cannot be written in the HDD.
Procedure Procedure
Perform the steps that follow: WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
1. Advise the customer to: tricity can cause death or injury. Moving parts can cause injury.
a. Correctly set the device TCP/IP, IP address, subnet mask and gateway. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
b. Check that the SMTP server, IP address or host name and port number are correct. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
c. Check whether characters other than ASCII are set for the host name of the device. Set the peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
host name of the device to ASCII characters. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure all paper trays are loaded.
3. If this occurs when sending email, advise the customer to:
• Reduce the resolution then resend it.
• Reduce the size then resend it.
• Reduce the number of pages and separate the job into several batches when sending.
• Set the output color to Black then resend it.
4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
6. Initialize the Sys - System NVM, refer to dC301.
7. Reload the software, GP 4.
8. Install a new hard disk, PL 3.10 Item 2.
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0 1 6 - 7 8 8 Re t r i e v e t o B r o w s e r Fa i l e d R A P 0 1 6 - 7 9 0 E m a i l Fr a g m e n t O v e r R A P
016-788 SMTP server not found. 016-790 Email fragment quantity is over spec.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Advise the customer to:
2. Advise the customer to: a. Reduce resolution (image to send quality), then resend the job.
a. Reload the browser page then perform retrieval operation again. b. Reduce magnification, then resend the job.
b. Re-activate the browser, then perform retrieval operation again. c. Increase the maximum fragment quantity.
c. Improve the connection status to a network. 2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
d. Check whether there are problems such as duplicated IP addresses.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to repeat the operation. 1. Advise the customer to check that the media is inserted.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
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0 1 6 - 7 9 5 M e d i a Re a d e r Fo r m a t E r r o r R A P 0 1 6 - 7 9 6 D o c u m e n t I n s e r t O p e ra t i o n E r r o r R A P
016-795 The MediaLib detected this error while performing the operation that requires access to 016-796 The MediaLib detected this error while performing the operation that requires access to
media. Media.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the media content from the PC. Check the file format/directory in 1. Advise the customer to check the me dis content from the PC. Check whether the print file at-
the media and the selected mode (Digital Camera Print/Document Print), then reset the tribute data is displayed on the PC, then reset the settings.
settings. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, reload the software, GP 4.
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0 1 6 - 7 9 7 I m a g e F i l e Re a d E r r o r R A P 0 1 6 - 7 9 9 P LW Pr i n t I n s t r u c t i o n Fa i l R A P
016-797 The MediaLib detected this error while performing the operation that requires access to 016-799 The specified print parameter is abnormal.
media.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to repeat the operation.
1. Advise the customer to check the me dis content from the PC. Check whether the print file im- 2. Reload the software, GP 4.
ages are displayed on the PC, then reset the settings.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
2. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 6 - 9 1 0 , 0 1 6 - 9 1 1 Re q u i r e d Re s o u r c e N o t R e a d y R A P 0 1 6 - 9 1 7 , 0 1 6 - 9 1 8 , 0 1 6 - 9 1 9 Y / M / C To n e r C a r t r i d g e E m p t y R A P
016-910 The paper and staples requested by the selected print parameters are not installed. 016-917 The yellow toner cartridge is empty.
016-911 The paper and staples requested by the print specification are not loaded or different sizes 016-918 The magenta toner cartridge is empty.
and/or types of paper switching are requested from the same tray.
016-918 The cyan toner cartridge is empty.
Procedure
Perform the steps that follow: Procedure
Perform the 024-923 to 024-925 Y/M/C Toner Cartridge Empty RAP.
1. Advise the customer to correctly load paper or install the staples.
2. If the fault persists, reload the software, GP 4.
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016-920 Destination Error RAP 016-981, 982 HDD Access Error 2 RAP
016-920 The paper specified for printing can not be detected. BSD 3.9 ESS
Procedure 016-981 HDD was determined to be full due to scan to email, scan to fax, secure print, delayed
print or sample print was specified when the HDD capacity is low.
Perform the steps that follow:
016-982 HDD was determined to be full due to collate, stored or interrupted jobs.
1. Advise the customer to correctly set the paper settings.
2. Reload the software, GP 4. Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Process or delete the jobs (documents) stored in the same HDD partition, then repeat the
operation.
b. If step A does not resolve the problem, expand the HDD partition size of the relevant
service.
2. Reload the software, GP 4.
3. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
4. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
5. Initialize the Sys - System NVM, refer to dC301.
6. Install a new hard disk, PL 3.10 Item 2.
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016A Scan to Network Error Entry RAP e. If the ping command times out, or responds with ‘host unreachable’, check the IP address
that was entered. If the IP address is correct, contact 2nd level support.
Use this RAP when the customer reports network failures. e.g. cannot connect to the scan server 2. Attempt to send a scan job from the machine, if the scan to job did not complete, contact 2nd
when using the FTP or SMB protocols or when a folder on the scan server cannot be opened. level support.
Initial Actions
Consult with your manager before troubleshooting the customer’s network, as the policy varies ac-
cording to region. Also consult with the customer’s IT personnel or System Administrator.
Procedure
Note: Network errors can be complex to diagnose and resolve. Actions are limited to checking for
fundamental faults and to collect system information, before contacting 2nd level support.
Note: If it is possible to log in to the Embedded Web Server by entering the IP address of the ma-
chine, then the network controller on the ESS PWB is good.
Check that the date and time are set correctly on the machine, refer to GP 24 How to Set the Date
and Time.
The time and date are correct.
Y N
Set the time and date parameters correctly.
Check the LED link lights at the ESS PWB ethernet connection.
The LEDs illuminate.
Y N
If possible, perform the following to try and eliminate the problem of a faulty network port:
• Check the connections at the network port and ESS PWB are good.
• Connect the machine to another network port.
• Advise the customer to a provide a new network port to ESS PWB cable.
• Check the operation of a known good machine to the network port.
If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
The LEDs illuminate.
Y N
Contact 2nd level support.
Perform the Final Actions.
Perform the Final Actions.
Final Actions
Perform the steps that follow:
1. Attempt to ping the machine:
a. Print a configuration report to obtain the IP address of the machine, GP 14.
b. Open a command window (CMD):
• Select Start and in the Search box above the Start button, type CMD , then press Enter .
c. In the Command window (where the blinking cursor is) type ping. Press the space bar once,
then enter the IP address of the machine. Press Enter .
d. If the ping command is successful, the machine will reply four times. This should not take
more than two or three seconds.
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0 1 7 - 5 0 0 J o b L i m i t I l l e g a l Re s p o n s e R A P
017-500 Invalid response from job limit server.
Procedure
Advise the customer to:
1. Check the job parameter settings, then re-run the job.
2. Check the response packet from the job limit server.
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0 1 7 - 5 0 1 M u l t i p l e Pe r m i s s i o n R e s t r i c t i o n s R A P 0 1 7 - 5 0 3 Pa s s w o r d O v e r M a x i m u m R A P
017-501 A print rights violation has occurred. 017-503 Password has exceeded maximum number of digits.
Procedure Procedure
Advise the customer to change the user privileges. Advise the customer to lower the number of password digits.
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0 1 7 - 5 1 6 F i l e N a m e A c q u i s i t i o n Fr o m S F T P S e r v e r Fa i l R A P 0 1 7 - 5 1 7 Fo l d e r d e l e t e i n S F T P Fa i l R A P
017-516 Communication failed to acquire the file/folder name on the server after connecting to 017-517 Failed to delete folders in the SFTP server.
the SFTP server.
Procedure
Procedure
Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to check the access rights to the server.
1. Advise the customer to check the access rights to the server.
2. If the fault persists, advise the customer to check network and/or consult with server
2. If the fault persists, advise the customer to check network and/or consult with server administrator.
administrator.
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0 1 7 - 5 1 8 D a t a r e a d fr o m S F T P s e r v e r Fa i l R A P 0 1 7 - 5 1 9 D a t a w r i t e - i n t o S F T P s e r v e r Fa i l R A P
017-518 Failed to read data from the SFTP server. 017-519 Failed to write data into the SFTP server.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the access rights to the server. 1. Advise the customer to check that the storage destination has enough free space.
2. If the fault persists, advise the customer to check network and/or consult with server 2. If the fault persists, advise the customer to check network and/or consult with server
administrator. administrator.
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0 1 7 - 5 2 0 Lo g i n N a m e o r a Pa s s w o r d I n S F T P Fa i l R A P 0 1 7 - 5 2 1 F i l e d e l e t e i n S F T P Fa i l R A P
017-520 Error due to Login name or a password in SFTP Fail 017-521 Failed to delete files in the SFTP server.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the login name (user name) and password are correct. 1. Advise the customer to check the storage destination has enough free space.
2. If the fault persists, advise the customer to consult with the Server Administrator. 2. If the fault persists, advise the customer to check network and/or consult with server
administrator.
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0 1 7 - 5 2 2 F i l e C r e a t i o n i n S F T P Fa i l R A P 0 1 7 - 5 2 3 Fo l d e r C r e a t i o n i n S F T P Fa i l
017-522 Failed to create files in the SFTP server. 017-523 Failed to create folders in the SFTP server.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check whether the specified file name is appropriate and that the stor- 1. Advise the customer to check whether the specified file name is appropriate and that the stor-
age destination has enough free space. age destination has enough free space.
2. If the fault persists, advise the customer to check network and/or consult with server 2. If the fault persists, advise the customer to check network and/or consult with server
administrator. administrator.
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0 1 7 - 5 2 4 S c a n D e s t i n a t i o n Pa t h i n S F T P Fa i l R A P 0 1 7 - 5 2 5 H o s t n a m e s o l u t i o n i n S F T P Fa i l R A P
017-524 Failed to move to the file storage path on the server after connecting to the SFTP server. 017-525 Failed to resolve the host name (server name) during the DNS access before connecting to
the SFTP server.
Procedure
Procedure
Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to check if the storage destination is correct.
1. Advise the customer to check the connection with the DNS and whether the destination server
2. Check if a prohibited character was detected in the specified storage destination or file name.
name has been registered in the DNS
3. If the fault persists, advise the customer to check network and/or consult with server
administrator. 2. If the fault persists, advise the customer to check network and/or consult with server
administrator.
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0 1 7 - 5 2 6 S e r v e r Co n n e c t i o n i n S F T P Fa i l R A P 0 1 7 - 5 2 7 S F T P S c a n I n t e r n a l Fa i l R A P
017-526 Failed to connect to the SFTP server. 017-527 A Redirector internal error has occurred during SFTP scan.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the IP Address of the server and the connection of the network 1. Advise the customer to repeat the operation.
cable.
2. If the fault persists, advise the customer to check network and/or consult with server
2. If the fault persists, advise the customer to check network and/or consult with server administrator.
administrator.
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0 1 7 - 5 3 1 , 0 1 7 - 5 3 2 Re c e i v e d D a t a M i s m a t c h R A P 0 1 7 - 5 3 3 t o 0 1 7 - 5 3 5 Fa t a l E r r o r R A P
017-531 The size of the received data and the size of the downloaded data (obtained from the 017-533 A SEEPROM download was detected during the SEEPROM download prohibition condition.
header information) do not match..
017-534 Fatal errors (insufficient memory, etc.) are detected while receiving download data
017-532 The received data is different from the downloaded file.
017-535 Fatal errors (e.g., EPROM access errors) are detected while writing download data
Procedure
Perform the steps that follow: Procedure
Perform the steps that follow:
1. Ensure proper connections and reload the software, GP 4.
1. Switch off, then switch on the machine, GP 10.
2. If fault persists reacquire the software and reload, GP 4.
2. If fault persists, reload the software, GP 4.
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0 1 7 - 5 3 7 Pr i n t D e s c r i p t i o n L a n g u a g e E r r o r R A P 0 1 7 - 5 4 6 P J L fi l e s y s t e m c o m m a n d s a r e d i s a b l e d R A P
017-537 Print Description Language (PDL) was used that is prohibited by security settings. 017-546 A job containing PJL File System Commands was performed with [Disable PJL File System
Commands] set to [ON] at CWIS/WebUI.
Procedure
Perform the steps that follow: Procedure
1. Advise customer to check that the security settings are appropriate and unrestricted printing Perform the steps that follow:
methods are used.
1. Advise the customer to Log in as KO User and use CWIS/WebUI to set [Disable PJL File System
2. If fault persists, reload the software, GP 4. Commands] to [OFF].
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0 1 7 - 7 1 3 S ta r t T L S U n s u p p o r t e d Fa i l R A P 0 1 7 - 7 1 4 S MT P O v e r S S L Fa i l R A P
017-713 Start TLS unsupported fail. 017-714 SSL communication failure with SMTP server.
Procedure Procedure
Advise the customer to change the SSL operation mode setting to other than STARTTLS mode. Perform the steps that follow:
1. Advise the customer to check if this fault occurred in TLS Mode, it may be due to an incorrect
port number. Check the Port Number settings of the SMTP Server.
2. Confirm that the SSL or TLS encryption type matches the appropriate port the customer
selected.
3. If the fault persists, reload the software, GP 4.
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0 1 7 - 7 1 5 S S L Ce r t i fi c a t e Fa i l R A P 0 1 7 - 7 1 6 , 7 1 7 , 7 1 8 S S L Ce r t i fi c a t e ( S MT P ) Fa i l R A P
017-715 An SSL Server Authentication Error has occurred because there is something wrong in the 017-716 The validity period of the server certificate has not started.
Server Certificate Data.
017-717 The validity period of the server certificate has expired.
Procedure 017-718 The server name does not match the server address of the server certificate.
Advise the customer to register the root certificate of the SMTP server SSL certificate in the
machine. Procedure
Advise the customer to:
1. Check that the SMTP server clock and machine clock are correct.
2. Check the validity period of the SMTP server certificate.
3. Check that the server name that are registered in the SMTP server certificate and the server ad-
dress are correct.
4. If the clocks are correct, change the SMTP server SSL certificate to one that is valid.
Note: This problem can also be fixed by switching off the machines SSL Server Verification set-
ting. This will render the machine unable to guarantee the authenticity of the SMTP server that
it is connecting to.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 7 - 7 1 9 S MT P O v e r S S L I n t e r n a l Fa i l R A P 0 1 7 - 7 2 0 , 0 1 7 - 7 2 1 P J L Co m m a n d Fa i l R A P
017-719 Internal software error has occurred during SMTP over SSL process. 017-720 Contract type value is incorrect.
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0 1 7 - 7 2 2 To t a l I m p r e s s i o n s O v e r Fa i l R A P 0 1 7 - 7 2 3 D o c u Wo r k s U n s u p p o r t e d C h a ra c t e r Fa i l R A P
017-722 The total impressions of billing meter in the data for PJL diag is 9,999,900 or more. 017-723 When the DocuWorks decomposer is working, it detected some text that cannot be output
is in use.
Procedure
Advise the customer to perform the operation when the value of total impressions is between 0 and Procedure
9,999,900. Perform the steps that follow:
1. Advise the customer to print from the DocuWorks viewer using the print driver (ART-EX, PCL,
etc.).
2. If the fault persists, reload the software, GP 4.
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0 1 7 - 7 2 5 Fo r c e d A n n o t a t i o n Sy n ta x Fa i l R A P 0 1 7 - 7 2 8 S c a n J o b F l o w D o c u m e n t Fa i l R A P
017-725 Syntax error in Forced Annotation instructions is detected. 017-728 MS Word or MS Excel is specified as the output format in the instructions, but the target
document for processing does not possess the conditions required for format processing.
Procedure
Perform the steps that follow: Procedure
Perform the steps that follow:
1. Advise the customer to check the driver settings.
2. If the fault persists, reload the software, GP 4. 1. Advise the customer to:
a. Change output format to other than MS Word, MS Excel.
b. Start Job Flow Service after satisfying all conditions below:
• The document for processing is a scan document.
• The document for processing is full color.
• Size of the document for processing is 50x50mm or more, 297x432mm or less.
• Color space of the document for processing is standard color space.
• Resolution of the document for processing is 300dpi.
• Magnification of the of the document for processing is 100%.
2. If the fault persists, reload the software, GP 4.
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0 1 7 - 7 2 9 Te m p o ra r y E r r o r i n P D L Tra n s fe r R A P 0 1 7 - 7 3 0 N e t w o r k E r r o r i n P D L Tra n s fe r R A P
017-729 Temporary inability to send due to maximum jobs exceeded at the destination machine, 017-730 Network occurred during PDL data transfer.
or spool area of print data full, etc.
Procedure
Procedure Advise the customer to:
Advise the customer to:
1. Check the connection of the network cable.
1. Set the spooling of the print data at the destination machine to hard disk. 2. Check the destination machine is powered on.
2. Change spooling setting to Spool to Hard Disk.
3. Check that the IPP port of the destination machine is enabled.
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0 1 7 - 7 3 1 P O P S e r v e r N o t Co n n e c t e d R A P 0 1 7 - 7 3 2 O f f l i n e E r r o r i n P D L Tra n s fe r R A P
017-731 Failed to connect to the POP server. 017-732 Unable to send because destination printer is offline.
Procedure Procedure
Perform the steps that follow: Advise the customer to disable the offline status of the destination machine.
1. Advise the customer to check that network communication between the POP server and the ma-
chine is available:
a. Check that the POP server IP address that is set in the machine is correct.
b. Check the connection of network cables.
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0 1 7 - 7 3 3 I n t e r n a l E r r o r i n P D L Tra n s fe r R A P 0 1 7 - 7 3 4 I P P D a ta E r r o r R A P
017-733 Unable to send because destination printer is offline. 017-734 Syntax error, usage of undefined command, parameter error, damage of the file, or inter-
nal error of the decomposer has occurred during the decomposer process of a direct print job that
Procedure used IPP in its network protocol.
Advise the customer to repeat the operation.
Procedure
Perform the steps that follow:
1. Advise the customer to print by using a different print method (printer driver or utility other
than print from IPP) that is supported by the machine.
2. If the fault persists, reload the software, GP 4.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to get permission to use the machine from the account administrator. 1. Advise the customer to deactivate or delete all unnecessary plug-ins.
2. If the fault persists, reload the software, GP 4. 2. Switch off, then switch on the machine, GP 10.
3. Initialise the hard disk. Refer to dC355 Image Disk Diagnostics.
4. Initialize the Sys - System NVM, refer to dC301.
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0 1 7 - 7 3 8 , 0 1 7 - 7 4 6 H D D I n t e r n a l Fa i l R A P 0 1 7 - 7 3 9 , 0 1 7 - 7 4 0 Tra n s fe r S e r v i c e N o t A v a i l a b l e R A P
017-738 The system detected that the JVM has stopped due to internal error. 017-739 Custom transfer XCP not activated error.
017-746 Custom transfer plug-in local disk malfunction. 017-740 Custom transfer plug-in not activated error.
Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. Switch off, then switch on the machine, GP 10. 1. Enable the embedded plug-in feature.
2. Initialise the hard disk. Refer to dC355 Image Disk Diagnostics. 2. Input the software key for the customization kit.
3. Initialize the Sys - System NVM, refer to dC301.
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0 1 7 - 7 4 1 C u s t o m Tra n s fe r I n v a l i d P l u g - I n R A P 0 1 7 - 7 4 2 , 7 4 3 , 7 4 4 C u s t o m Tra n s fe r P l u g - I n Co n n e c t i o n R A P
017-741 The instruction that was specified by the instruction set to the plug-in and the feature pro- 017-742 Custom transfer plug-in server connection error.
vided by the plug-in (API) are mismatched when the custom transfer job is in progress.
017-743 Custom transfer plug-in authentication error.
Procedure 017-744 Custom transfer plug-in server access error.
Advise the customer to:
1. Upgrade the embedded plug-in feature (install the latest version). Procedure
Advise the customer to:
2. Check the contents of the instruction set that is being used. If the instruction set was generated
by a custom service, revise the custom service contents. 1. Check whether the transfer destination server, etc. and the machine are able to communicate
via the network.
2. Check whether it is possible to log in to the transfer destination server, etc. by using the specified
user name and password.
3. Check whether it is possible to log in to the transfer destination server, etc. by using the specified
user name and password.
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0 1 7 - 7 4 5 C u s t o m Tra n s fe r P l u g - i n D i s k Fu l l R A P 0 1 7 - 7 4 7 C u s t o m Tra n s fe r P l u g - I n Co n n e c t i o n Ti m e o u t R A P
017-745 Insufficient hard disk area for processing was detected. 017-747 Custom transfer plug-in communication timed out error.
Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. Advise the customer to take any one of the actions that follow: 1. Wait a while, then re-run the job.
a. Lower the resolution, then re-send. 2. If the situation does not improve, consult with the Network Administrator.
b. Reduce the size, then re-send.
c. Reduce the page count, then re-send the job in several batches.
d. Change the output color to black & white, then re-send.
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0 1 7 - 7 4 8 C u s t o m Tra n s fe r P l u g - I n I n v a l i d m a c h i n e R A P 0 1 7 - 7 4 9 C u s t o m Tra n s fe r P l u g - I n X M L Fa i l R A P
017-748 Custom transfer plug-in invalid machine settings data error. 017-749 When extracting the custom transfer parameter from XML file, the obtaining of the pa-
rameter has failed, the parameter format is inconsistent, or the parameter value cannot be proc-
Procedure essed due to wrong grammar.
Advise the customer to check the machine settings required for file transfer.
Procedure
Advise the customer to check the contents of the instruction set that is being used. If the instruction
set was generated by a custom service, revise the custom service contents.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 7 - 7 5 0 C u s t o m Tra n s fe r P l u g - I n I n t e r n a l Fa i l R A P 0 1 7 - 7 5 1 C u s t o m Tra n s fe r P l u g - I n O t h e r Fa i l R A P
017-750 An internal logic error was detected in the custom transfer plug-in. 017-751 An error specific to the custom transfer plug-in was detected.
Procedure Procedure
Perform the steps that follow: Advise the customer to refer to the error details in the job undelivered transmission report, then take
appropriate action.
1. Advise the customer to revise the custom transfer plug-in and then reinstall it.
2. Switch off, then switch on the machine, GP 10.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 7 - 7 6 0 , 0 1 7 - 7 6 6 P O P O v e r S S L Fa i l R A P 0 1 7 - 7 6 1 , 0 1 7 - 7 6 7 S S L S e r v e r Ce r t U n t r u s t e d ( P O P ) R A P
017-760 SSL communication failure with POP server. 017-761 An SSL server authentication error has occurred as there is something wrong in the server
certificate data.
017-766 SSL communication failure with POP Server.
017-767 An SSL server authentication error has occurred as there is something wrong in the server
Procedure certificate data.
Perform the steps that follow:
Procedure
1. If this had occurred in TSL mode, it may be due to different port number. Advise the customer The machine is unable to trust the SSL certificate of the POP server. Advise the customer to register
to check the port number settings of the POP server. the root certificate of the POP server SSL certificate in the machine.
2. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 7 - 7 6 2 , 7 6 3 , 7 6 4 , 7 6 8 , 7 6 9 , 7 7 0 S S L Ce r t i fi c a t e ( P O P ) Fa i l 0 1 7 - 7 6 5 , 0 1 7 - 7 7 1 P O P O v e r S S L I n t e r n a l Fa i l R A P
RAP 017-765 Software internal error has occurred when POP over SSL process is in progress.
017-762 The validity period of the server certificate has not started yet. 017-771 Software internal error has occurred when POP over SSL process is in progress.
017-763 The validity period of the server certificate has expired.
Procedure
017-764 The server name does not match the server address of the server certificate. Advise the customer to repeat the operation.
017-768 The validity period of the Server Certificate has not started yet.
017-769 The validity period of the server certificate has expired.
017-770 The server name does not match the server address of the server certificate.
Procedure
Advise the customer to:
1. Check that the clock of the POP server and the machine are correct. If the clock is correct,
change the POP server SSL certificate to one that is valid.
2. Check the validity period settings of the POP server certificate.
3. Check that the server name that are registered in the POP server certificate and the server ad-
dress are correct.
Note: This problem can also be fixed by switching off the machines SSL Server Verification set-
ting. This will render the machine unable to guarantee the authenticity of the POP server that it
is connecting to.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 7 - 7 7 2 S c a n A l l B l a n k Pa g e Fa i l R A P 0 1 7 - 7 7 3 N e t l o g Ta s k E r r o r R A P
017-772 It was detected that all the pages are blank. 017-773 Detected fatal error during Netlog operation.
Procedure Procedure
Advise the customer to: Advise the customer to check the setting related to the Netlog function.
1. Darken the density during scan.
2. Turn off the blank suppression instruction.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
For information only, no service action necessary. Advise the customer to check if there is any issues on the network route to the Syslog server.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Check the connection state of the network cable. Perform the steps that follow:
1. Advise the customer to disable the auto delete setting or change the timer setting (1-7200 mi-
nutes) to an appropriate value.
2. Switch off, then switch on the machine, GP 10.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 7 - 7 8 2 , 7 8 4 , 7 8 5 , 7 8 6 C u s t o m I m a g e Pr o c e s s i n g P l u g - I n R A P 0 1 7 - 7 8 3 C u s t o m I m a g e Pr o c e s s i n g M e m o r y R A P
017-782 Detected mismatch of the version of image processing module. 017-783 The operation was unable to continue due to the memory shortage of the image process-
ing module that is executed in the controller.
017-784 Custom image processing XML error.
017-785 Detected an error that is custom image processing plug-in specific.
Procedure
Perform the steps that follow:
017-786 Image processing error of custom image processing plug-in.
1. Advise the customer to take any one of the actions that follow:
Procedure a. Lower the resolution.
Perform the steps that follow:
b. Change the output color to black & white.
1. Advise the customer to reinstall after correcting the custom image processing plug-in. 2. Switch off, then switch on the machine, GP 10.
2. Switch off, then switch on the machine, GP 10.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 7 - 7 8 9 J o b L i m i t E s t i m a t i o n Lo g i c Fa i l R A P 0 1 7 - 7 9 0 t o 0 1 7 - 7 9 9 P r i n t Pe r m i s s i o n R A P
017-789 During job limit estimate acquisition, a logic error was detected in the ComlDvm_ 017-790 Color print made in a time zone that is prohibited.
GetEstimation.
017-791 Print made in a time zone that is prohibited.
Procedure 017-792 Printing performed despite being prohibited.
Advise the customer to check the job settings, then re-run the job.
017-793 Color printing performed despite being prohibited.
017-794 Print made from a prohibited application.
017-795 Color print made from a prohibited application.
017-796 Single sided print made from a prohibited application.
017-797 Print made from a paper tray that is prohibited.
017-798 Job type print made that is prohibited.
017-799 Single sided print made despite being prohibited.
Procedure
Advise the customer to set the permissions as required.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 4 0 0 I P S E C C o n fi g u r a t i o n M i s m a t c h R A P
018-400 IPSEC error (setting mismatch).
Procedure
Advise the customer to clear the IPSEC setting mismatch and re-enable the IPSEC.
Note: Mismatched IPSEC settings occur when the password is not set because the authentication
method is set to pre-shared key, or when IPSEC certificate is not set because the authentication
method is set to digital signature.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer that there is a check mark at Account Invalid for the relevant user in the ac- 1. Advise the customer to change the setting to a different IP address.
tive directory of the LDAP authentication destination server. The server has been set to prohibit 2. Change the IP address to DHCP.
access from the relevant user.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
2. Advise the customer to consult with the Server Administrator.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
018-407 S etti ng S tatus of IP Addr ess (I Pv6) RAP 018-408 Duplicate IPv4 Address RAP
018-407 Setting state of the same IP address (IPv6). 018-408 The same IP address machine as the IPv4 address of this machine exists on the network
in the network environment where the Ether 2 side is connected.
Procedure
1. Advise the customer to change the setting to a different IP address. Either that or allow the Procedure
same IP address setting. Perform the steps that follow:
2. If the fault persists advise the customer try switching the DHCPv6 configuration to be directed 1. Advise the customer to:
by router and disable the manual address.
a. Change the IPv4 address of this machine or the IPv4 address of the network upper
apparatus.
b. For manual address setting, ensure that the IP address specified by the client is not used in
other places.
c. Check the respective server setting environments with the client.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
a. Change the IPv6 address of the network upper apparatus that is duplicated to resolve the IP
address duplication.
b. Check if the IP address that was set in state-less address auto setting is not used in other
places.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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Service Manual 018-409, 412, 413
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
018-414 Duplicate IPv6 Address 2 RAP 018-415 Duplicate IPv6 Address 3 RAP
018-414 The IPv6 manual setting address that was set in this machine in a network environment 018-415 The same IP address machine as the IPv6 manual setting address of this machine exists
connected to Ether 2 is invalid. on the network in the network environment where the Ether 2 is connected.
Procedure Procedure
Perform the steps that follow: Advise the customer to change the IPv6 manual setting address of this machine or the IPv6 address
of the network upper apparatus.
1. Advise the customer to:
a. Change the IPv6 manual setting address of this machine to the IPv6 address that can be
used in the machine address.
b. Check if the IPv6 address that was automatically set as manual address is a valid address.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
226 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 018-416
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 4 2 7 D u p l i c a t e I P A d d r e s s Ra n g e W i F i a n d W i F i D i r e c t R A P 0 1 8 - 4 2 8 W L A N M o d u l e Co n n e c t i o n Fa i l u r e R A P
018-427 A duplicate range setting was detected in the machine's Wi-Fi IP addresses and Wi-Fi Di- 018-428 There is a connection failure between the WIFI module and the ESS PWBA.
rect IP addresses.
Procedure
Procedure Perform the steps that follow:
Perform the following
1. Switch off the machine, GP 10. Remove, then install the WIFI module. Switch on the machine,
1. Change the IP address of the machine's Wi-Fi Direct DHCP server to be outside the duplicate GP 10.
range of the IP addresses set for Wi-Fi. 2. If the fault persists, install new components as necessary:
2. If the fault persists modify the printer's Wifi Direct IP address to be outside the guest's DHCP • WiFi dongle, PL 3.10 Item 10.
range.
• ESS PWB, PL 3.10 Item 6.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
018-433 There is an IP address conflict with another system on the network (WIFI).
018-434 There is an IP address conflict with another system on the network (WIFI).
018-435 There is an IP address conflict with another system on the network (WIFI).
018-436 There is an IP address conflict with another system on the network (WIFI).
Procedure
Advise the customer to request their network administrator to change the IP address of the systems
the machine is connected to, to something different.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 4 4 0 W i F i D i r e c t S e t t i n g I P v 6 Co n f l i c t R A P 0 1 8 - 4 4 1 W i F i D i r e c t S e t t i n g 5 G H z Co n f l i c t R A P
018-440 When activating the Wi-Fi Direct of this machine, the setting for the IPv6 mode is de- 018-441 When activating the Wi-Fi Direct of this machine, the setting for the 5GHz mode is de-
tected in the conflict configuration information related to the IP protocol stack. tected in the conflict Wi-Fi Band.
Procedure Procedure
Advise the customer to request their network administrator to change the setting for the configura- Advise the customer to request their network administrator to change the setting for the Wi-Fi band
tion information related to the IP protocol stack to Dual or the IPv4 mode. of this machine to Auto or the 2.4GHz mode.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
01 8 - 5 0 0 , 5 01 , 5 0 3 , 5 0 4 , 5 06 , 5 0 7 , 5 0 8 C A S er ve r E r r o r R A P 0 1 8 - 5 0 2 S M B Lo g i n Fa i l u r e R A P
018-500 The SSL server that is necessary for CA could not start because there was no server certifi- 018-502 When logging in to the SMB server, it was detected that the workstations that can log in
cate or private key at an attempt to start the machine. during SMB scan are limited.
018-501 The machine could not connect to the CA server when trying to do CA authentication. The Procedure
machine has failed in communication.
Advise the customer to:
018-503 The machine received a message from the CA server and was waiting for a JRM/UI judg-
1. Check that the SMB login name and password are correct.
ment, but received no response in time.
2. Check the printer software version is up to date, GP 4.
018-504 During communication between the machine and the CA server for authentication, a mis-
match in Session ID between both has occurred. 3. Verify that the server SMB share is configured properly.
4. Verify that the server firewall is configured properly.
018-506 During communication between the machine and the CA server, a mismatch in Field ID
between both has occurred. 5. Check that they have not reached the maximum number of available connections to the share.
018-507 The CA authentication server requested an entry of user info, and the server determined
that the entered info was different.
018-508 In process of CA authentication, the machine has received a server exception message
from the CA authentication server.
Procedure
Advise the customer to:
1. Enter the correct user name and password.
2. Make the IOT and the controller the same in agreement info.
3. Check the address of the CA server, or recheck the connection to the network.
4. Retry the authentication operation.
5. Set up the server certificate, or set the CA function to off.
6. Check the status of the CA server, then reboot the server if necessary.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 5 0 5 S M B - D O S Pr o t o c o l E r r o r R A P 0 1 8 - 5 0 9 Te m p l a t e Pa ra m e t e r Co n f l i c t R A P
018-505 SMB user authentication failed/unable to log into SMB scanner. 018-509 CUI scan: an invalid job template is specified.
Procedure Procedure
1. Have the customer contact the network administrator to confirm the following: for the correct Advise the customer to check whether the settings in the job template are correct. For example:
user name or password.
1. A setting that cannot be used in the machine is set.
a. Server user name and password 2. The transfer repository is not set correctly.
b. Server host name or IP address
3. A nonexistent template name is specified.
c. Share name
d. Server firewall settings
e. In the case of Windows Server 2003, ensure that the time of the SMB server is synchronized
with that of the device.
Note: If the user forgets his/her password, he/she needs to set up a new password.
2. This is how to reset Password:
a. On the domain controller for the active directory that has user info, select (Start) menu > (All
Programs) > (Management Tool) > (Active Directory Users and Computers).
b. From the left frame of the (Active Directory Users and Computers) window, select (Active Di-
rectory Users and Computers (Server) > (Domain) > (Users), and list user information.
c. Right-click the target user on the right frame of the (Active Directory Users and Computers)
window and select (Reset Password)
d. Confirm users that are allowed to use Share Windows.
3. This is how to confirm users. (MacOS X v10.4)
a. From (Dock), start the (System Environment Settings) icon.
b. On the (System Environment Settings) window, click the (Share) icon.
c. From the Select Service window, select ‘Share Windows’ and click the (Account) button.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Advise the customer to: Perform the steps that follow:
1. Check whether the port and network related settings that are required to execute the scan job 1. Advise the customer to wait for a while, then perform the same operation again.
are set correctly in the machine. 2. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
2. Check whether the DNS server setting is correct.
3. Check whether the port for the specified protocol is activate.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
018-526 to 018-529, 531, 532 CUI Scan Error RAP 018-530 Authentication Error RAP
018-526 A CUI scan start request was received when the job template is being polled. 018-530 Authentication/DV-related error during start-up of a CUI scan job.
018-527 CUI scan: internal error occurred when processing job template. Procedure
018-528 CUI scan: soap argument error. Advise the customer to either perform the correct authentication operation or check the limitations
(color mode, number of sheets, services) that was set by the administrator.
018-529 CUI scan: duplication of soap job startup request.
018-531 Other errors during start-up of a CUI scan job.
018-532 Failed to create CUI scan job.
Procedure
Advise the customer to wait for a while, then perform the same operation again.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
01 8 - 5 4 3 S h ar e d N a me E r r o r i n SM B S er ve r R A P 0 1 8 - 5 4 7 S M B S c a n U s e r s Re s t r i c t i o n R A P
018-543 Problem with the shared name of the SMB scan server. 018-547 The number of SMB scan users has exceeded the limit.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check the shared name specified then set the correct name. 1. Check the limit for the number of users that can connect to the shared folder.
2. Check that the user has the right to access the shared name specified. 2. Check whether the number of users who are concurrently using the server has exceeded the
maximum number.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
01 8 - 5 5 6 H T T P Se r ver Sc r ip t E rr o r RA P 0 1 8 - 5 5 7 H T T P I n v a l i d C h a ra c t e r i n F i l e n a m e R A P
018-556 HTTP error - invalid script. 018-557 HTTP file - invalid characters.
Procedure Procedure
Advise the customer to: Advise the customer to ensure that the file name that is specified in the scanned document destina-
tion does not contain any invalid characters.
1. Check that the drive and directory that are specified in the HTTP server that sends scanned
documents are accessible.
2. Repeat the operation.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 5 5 8 H T T P F i l e N o t Fo u n d R A P 0 1 8 - 5 5 9 H T T P F i l e D u p l i c a t i o n Fa i l R A P
018-558 The HTTP directory/file name does not exist. 018-559 File name conflict stop.
Procedure Procedure
Advise the customer to: Advise the customer that when performing scan Jobs, set File Name Conflict to other than Cancel
Job.
1. Check that the directory that is specified in the scanned document destination HTTP server
exists.
2. Check that the file name that is specified in the scanned document destination HTTP server
exists.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
018-563 HTTP response server error. 1. Check whether the scanned document destination HTTP server has been registered in the DNS.
2. Check whether it is connected to the DNS server.
Procedure 3. Check whether the DNS server address is set.
Advise the customer to:
1. Check whether the scanned document destination HTTP server is accessible from the PC.
2. Check the login user name.
3. Check the login password.
4. Check the name of scanned document destination HTTP server.
5. Check the server path name of scanned document destination HTTP server.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 5 6 5 Pr o x y N a m e S o l u t i o n E r r o r i n H T T P R A P 0 1 8 - 5 6 6 , 0 1 8 - 5 6 7 S e r v e r Co n n e c t E r r o r i n H T T P R A P
018-565 Failed to resolve proxy name error in HTTP. 018-566 Failed to connect to the HTTP server.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 5 6 8 H T T P S e r v e r S S L A c c e s s Fa i l R A P 0 1 8 - 5 6 9 H T T P S e r v e r Ce r t i fi c a t e Fa i l R A P
018-568 HTTP error - abnormal SSL connection. 018-569 HTTP error - invalid certificate.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check whether the scanned document destination HTTP server is accessible from the PC. 1. Check whether the scanned document destination HTTP server is accessible from the PC.
2. Check whether the SSL setting of the scanned document destination HTTP server is valid. 2. Check whether the SSL server certificate of the scanned document destination HTTP server is
registered in the machine.
3. Check the name of scanned document destination HTTP server.
3. Check whether the SSL server certificate of the scanned document destination HTTP server is
4. Check the server path name of scanned document destination HTTP server.
valid. For example, check the items that follow:
• The certificate has not expired yet.
• The time that is set in the machine is correct.
• It is not in the discard list.
• The certificate path of the SSL server certificate and import any necessary CA certificate.
4. If the certificate is not registered in the scanned document destination HTTP server, disable the
machine certificate validation.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Advise the customer to: Advise the customer to repeat the operation.
1. Check whether the scanned document destination HTTP server is accessible from the PC.
2. Check whether the SSL client certificate is set correctly in the machine.
3. Check whether a valid machine certificate is registered in the scanned document destination
HTTP server.
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Service Manual 018-570
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 5 8 7 F i l e D u p l i c a t i o n Fa i l R A P 0 1 8 - 5 8 8 S c a n F i l i n g Po l i c y I n v a l i d R A P
018-587 File name conflict stop. 018-588 Invalid filing policy.
Procedure Procedure
Advise the customer to set File Name Conflict to other than Cancel Job. Advise the customer that when Add is selected for File Name Conflict, check that the file format is
not set to Multi-page.
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018-587 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
018-589 NEXTNAME File Error RAP 018-590 Same Name Exists RAP
018-589 NEXTNAMEDAT file access error. 018-590 A file/folder with the same name was detected on the server.
Procedure Procedure
Advise the customer that when Add is selected for File Name Conflict, check that the NEXTNAME. Advise the customer to:
DAT file is correct.
1. Perform the same operation again without multiple machines accessing the same folder in the
same server.
2. Change file name of scan, or move or delete files from the file server using that file name.
242 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 5 9 1 F i l e N a m e S u f fi x O v e r L i m i t R A P 0 1 8 - 5 9 2 , 0 1 8 - 5 9 3 Lo c k Fo l d e r Fa i l R A P
018-591 The scan file name has exceeded the suffix limit value. 018-592 Scan lock folder creation failed.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 243
018-591 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
018-595 Detected User Duplication RAP 018-596, 018-700 Network Error RAP
018-595 Duplicate IDs were detected at ICCG external authentication (LDAP protocol). 018-596 An undefined protocol error, and other errors with LDAP protocol.
244 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 0 1 t o 0 1 8 - 7 0 5 L DA P P r o t o c o l E r r o r s 0 1 t o 0 5 R A P 0 1 8 - 7 0 6 L DA P P r o t o c o l E r r o r 0 6 R A P
018-701 LDAP protocol error 01 at address book operation (operation error). 018-706 LDAP protocol error 06 at address book operation (comparison request result is true).
018-702 LDAP protocol error 02 at address book operation (operation error). Procedure
018-703 LDAP protocol error 03 at address book operation. Perform the steps that follow:
018-704 LDAP protocol error 04 at address book operation (too many search results to be 1. For a single occurrence, take no action.
processed). 2. If the fault persists, switch off, then switch on the machine, GP 10.
018-705 LDAP protocol error 05 at Address Book operation (comparison request result is false)
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
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018-701 to 018-705 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 0 7 , 0 1 8 - 7 0 8 L DA P P r o t o c o l E r r o r s 0 7 a n d 0 8 R A P 0 1 8 - 7 0 9 A c t i v e Co m m u n i c a t i o n i s U n a v a i l a b l e N o w Fa i l R A P
018-707 LDAP protocol error 07 at address book operation (the specified authentication method is 018-709 Active communication is unavailable now fail.
not supported).
Procedure
018-708 LDAP protocol error 08 at address book operation (strong authentication is required)
1. In case of IPv4 environment, advise the customer to:
Procedure a. Check whether the address that is being used as the IPv4 address of the machine is unde-
fined, or whether it has become the Auto IP address.
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated. b. Check if the network has been connected correctly.
The printer is operational or the configuration report indicates valid network settings. c. Check with the network administrator on whether the DHCP server address has been
Y N exhausted.
Check for damage with the network connection. If there is no damage then there is a prob- 2. In case of IPv6 environment, advise the customer to:
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise a. Check whether the address that is being used as the IPv6 address of the machine has been
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with allocated with a global address that uses the network address distributed by the IPv6 router.
the remote LDAP server. b. Check if the network has been connected correctly.
c. Check with the network administrator on whether the IPv6 router has been configured
correctly.
246 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 1 0 t o 0 1 8 - 7 1 4 L DA P P r o t o c o l E r r o r s 1 0 t o 1 4 R A P 0 1 8 - 7 1 5 K e r b e r o s A t t e s t a t i o n Pr o t o c o l E r r o r 7 3 R A P
018-710 LDAP protocol error 10 at address book operation (not registered in search range). 018-715 Kerberos Attestation protocol error 73
018-711 LDAP protocol error 11 at address book operation (admin limit is exceeded). Procedure
018-712 LDAP protocol error 12 at address book operation (extended function cannot be used). Advice the customer that:
018-713 LDAP protocol error 13 at address book operation (secrecy is required). 1. If the error occurred in the case of smart card authentication, algorithm not supported by the
machine is specified by KDC.
018-714 LDAP protocol error 14 at Address Book operation (SASL bind in progress). 2. In the case of password authentication, KDC does not support any of the machine’s algorithms.
Procedure 3. KDC settings should be reviewed. Also, in the case of machines supporting FIPS, disabling FIPS
mode may correct the problem.
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
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018-710 to 018-714 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 1 6 t o 0 1 8 - 7 2 1 L DA P P r o t o c o l E r r o r s 1 6 t o 2 1 R A P 0 1 8 - 7 2 2 G C P N e t w o r k Fa i l R A P
018-716 LDAP protocol error 16 at address book operation (the requested attribute does not exist). 018-722 GCP network connection error.
018-717 LDAP protocol error 17 at address book operation (the specified attribute is not defined) Procedure
018-718 LDAP protocol error 18 at address book operation (unsuitable combination). Perform the steps that follow:
018-719 LDAP protocol error 19 at address book operation (limit violation). 1. Advise the customer to confirm the network connection status, network settings status with the
system administrator.
018-720 LDAP protocol error 20 at address book operation (the specified attribute already exists) 2. If the fault persists, reload the software, GP 4.
018-721 The server returned RFC2251 standard result message 21 (syntax error of the specified at-
tribute value) in response to the address book inquiry.
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
248 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 018-716 to 018-721
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 2 3 , 0 1 8 - 7 4 0 G C P Ce r t i fi c a t i o n Fa i l R A P 0 1 8 - 7 2 4 G C P S S L Co n n e c t i o n Fa i l R A P
018-723 GCP certificate connection error. 018-724 GCP SSL connection error.
018-740 Connection error of certificate has occurred during communication through XMPP protocol Procedure
with Google server.
Perform the steps that follow:
Procedure 1. Advise the customer to confirm with the network administrator the network (SSL Communica-
Perform the steps that follow: tion) connection status, SSL settings status.
1. Advise the customer to confirm with the network administrator the correct root CA certificate is 2. If the fault persists, reload the software, GP 4.
present, certificate authentication settings are correct.
2. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 2 5 K e r b e r o s A t t e s ta t i o n Pr o t o c o l E r r o r 2 2 R A P 0 1 8 - 7 2 6 K e r b e r o s A t t e s t a t i o n Pr o t o c o l E r r o r 7 0 R A P
018-725 Duplicate IDs were detected at ICCG external authentication (LDAP protocol). 018-726 Duplicate IDs were detected at ICCG external authentication (LDAP protocol).
Procedure Procedure
Advise the customer that the user Kerberos password set on the Kerberos server has expired, it is Advise the customer to check if a higher CA certificate in the user SmartCard is registered with the
necessary to ask the server administrator to extend the expiration date of it. machine. If not, register it with the machine.
250 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 2 7 K e r b e r o s A t t e s ta t i o n Pr o t o c o l E r r o r 7 1 R A P 0 1 8 - 7 2 8 K e r b e r o s A t t e s t a t i o n Pr o t o c o l E r r o r 7 2 R A P
018-727 The certificate in the user SmartCard is incorrect (rejected by the Kerbeors server). 018-728 The Kerbeors server KDC certificate is incorrect (the root CA certificate is not registered
with the machine; the KDC certificate has expired; or the KDC certificate address is different from
Procedure that written on the certificate.)
Advise the customer to check if the certificate in the user SmartCard is valid. If it has become inva-
lid or expired, renew it, or if the Kerberos server prohibits the use of the certificate, it is necessary to Procedure
ask the server administrator to authorise the server permit it. Advise the customer to:
1. Check if the root CA certificate of KDC certificate is registered with the machine. If not, register
the root CA certificate.
2. If the KDC certificate has expired, renew the Kerbeors server KDC certificate
3. Check that the Kerberos server address set on the machine is the same as that written on the
Kerbeors server KDC certificate. If they are different, change the Kerbeors server address set on
the machine, or check the Kerbeors server KDC certificate. In this case, there is a possibility of a
wrong setting or Kerbeors server impersonation.
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018-727 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 2 9 , 7 3 0 , 7 3 8 , 7 3 9 , 7 4 3 , 7 4 4 , 7 4 5 , 7 4 6 G C P N e t w o r k Fa i l 0 1 8 - 7 3 1 G C P H D D L i m i t Fa i l R A P
RAP 018-731 Job is aborted because there is not enough capacity in the HDD.
018-729 GCP connection timeout error.
Procedure
018-730 GCP other network error. Perform the steps that follow:
018-738 Network-related error has occurred during communication through XMPP protocol with 1. Advise the customer to check the HDD available capacity, and free up space. Print again after
Google server. executing all print jobs which are being spooled.
018-739 Network-related internal error has occurred during communication through XMPP protocol 2. If the fault persists, reload the software, GP 4.
with Google server.
018-743 A network related (proxy connection) error has occurred when communicating with Google
server via HTTP.
018-744 A network related (DNS name resolution) error has occurred when communicating with
Google server via HTTP.
018-745 A network related (proxy connection) error has occurred when communicating with Google
server via XMPP protocol.
018-746 A network related (DNS name resolution) error has occurred when communicating with
Google server via XMPP protocol.
Procedure
Perform the steps that follow:
1. Advise the customer to check the network connection status, settings status as the network
might be congested.
2. If the fault persists, reload the software, GP 4.
252 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 3 2 t o 0 1 8 - 7 3 6 L DA P P r o t o c o l E r r o r s 3 2 t o 3 6 R A P 0 1 8 - 7 3 7 , 0 1 8 - 7 4 1 G C P O t h e r Fa i l R A P
018-732 LDAP protocol error 32 at address book operation (applicable object does not exist). 018-737 Other internal error has occurred during GCP module processing.
018-733 LDAP protocol error 33 at address book operation (wrong alias). 018-741 Other internal error has occurred during GCP module (XMPP library) processing.
018-734 LDAP protocol error 34 at address book operation (wrong DN format, wrong password). Procedure
018-735 LDAP protocol error 35 at address book operation (object is terminated). Perform the steps that follow:
018-736 LDAP protocol error 36 at address book operation (cannot refer to alias). 1. Advise the customer to check the settings.
2. If the fault persists, reload the software, GP 4.
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
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018-732 to 018-736 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 4 7 S e r v e r N o t Fo u n d i n S M B R A P 0 1 8 - 7 4 8 , 0 1 8 - 7 5 0 t o 0 1 8 - 7 5 4 L DA P P r o t o c o l E r r o r s 4 8 , 5 0 t o
018-747 Unable to find the SMB server during SMB scan. 36 RAP
018-748 LDAP protocol error 48 at address book operation (authentication denied).
Procedure
Advise the customer to: 018-750 LDAP protocol error 49 at address book operation (the specified authentication certificate
is invalid, login name is invalid).
1. Check the Communication Environment:
018-751 LDAP protocol error 51 at address book operation (busy).
Check that network communication between the transfer destination SMB server and this ma-
chine is available, by the performing the steps that follow: 018-752 LDAP protocol error 52 at address book operation (cannot be processed).
a. Network cable connection. 018-753 LDAP protocol error 53 at address book operation (execution denied).
b. If the transfer destination address is specified using IP Address, check whether the IP ad- 018-754 LDAP protocol error 54 at address book operation (loop detected).
dress is correct.
c. Check with the System Administrator on whether the SMB related ports (*1) are blocked Procedure
(whether there are blocked ports at the transfer destination server, between the MFD and
the server, etc.) Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
2. Check the SMB Server:
The printer is operational or the configuration report indicates valid network settings.
Check the network setting that follows to check if the computer operates as an SMB server: Y N
Check for damage with the network connection. If there is no damage then there is a prob-
a. Whether the SMB related ports (*1) are blocked by software, such as anti-virus or a firewall, lem with the network. Inform the customer that the network requires service.
on the server. There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
3. Check the Resolution Server Name: the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
Check the network setting that follows to check if the computer operates as an SMB server:
a. For communication that goes beyond the subnet and the server name is 15 characters or
shorter, check the WINS server settings and check whether the server name address can be
resolved correctly.
4. If there is no problem, login to the SMB server from another PC using the same user name.
Check whether a file can be written to the same storage destination on that SMB server. If write
is possible, try to perform the same operation again from the machine.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 4 9 L DA P Pr o t o c o l E r r o r 4 9 R A P 0 1 8 - 7 5 5 S e r v e r Co n n e c t i o n E r r o r i n S M B R A P
018-749 There is a LDAP (Lightweight Directory Access Protocol) error (Designated authentication 018-755 There is no response from the server and failed to establish TCP/IP session.
certificate is invalid/Login name is invalid).
Procedure
Procedure Advise the customer to:
Verify that print jobs are printing or print a configuration report and verify that network setup set- 1. Check the transfer destination server, the router that exists between the multifunction machine
tings are indicated. and the server, and the anti-virus software, firewall software, etc.
The printer is operational or the configuration report indicates valid network settings. 2. If there is no problem, login to the SMB server from another PC using the same user name and
Y N check whether a file can be written to the same storage destination on that SMB server. If write
Check for damage with the network connection. If there is no damage then there is a prob- is possible, try to perform the same operation again from the machine.
lem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Note: If the situation does not improve, it is highly likely that there is a problem occurring at
the server.
Ask the customer to re-verify user name and password to be used for authentication to cancel incor-
rect search login name. Check with the network administrator to verify authentication setting of
server side when the status is not improved.
Verify the machine LDAP setups. If the check is OK, there may be a problem with the remote LDAP
server.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Advise the customer to: Advise the customer to:
1. If the transfer destination server belongs to the Active Directory domain, check for delays in the 1. For communication that goes beyond the subnet, check the DNS server settings and check
communication between transfer destination server and Domain Controller by the method that whether the server name address can be resolved correctly.
follows: 2. If there is no problem, login to the SMB server from another PC using the same user name and
a. Check whether it is taking a long time to access the transfer destination server from a PC check whether a file can be written to the same storage destination on that SMB server. If write
client. is possible, try to perform the same operation again from the machine.
b. If it is taking a long time, consult with the System Administrator.
2. If there is no problem, login to the SMB server from another PC using the same user name and
check whether a file can be written to the same storage destination on that SMB server. If write
is possible, try to perform the same operation again from the machine.
Note: If the situation does not improve, there is a possibility of bad connection status in the
customers environment. Advise them to consult with the System Administrator.
256 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 257
018-758, 018-759 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
01 8 - 7 6 1 O u t o f S er ve r M e mo r y i n SM B R A P 0 1 8 - 7 6 2 S e r v e r Re s p o n s e T i m e o u t i n S M B R A P
018-761 The memory at the storage destination PC was detected to have ran out during scanner 018-762 The response from the storage destination PC has taken a long time and caused a timeout
(scan to PC) SMB transfer. during scanner (scan to PC) SMB transfer.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check whether the usage condition at the storage destination PC has caused all the memory to 1. Check whether an anti-virus software is operating at the storage destination PC. If operating, re-
be used. duce the number of document copies to make the transmission file smaller.
2. Terminate the applications that are currently not in use. 2. Check that there is no cable unplugged or any issues with the router or the hub in the network
3. Check the memory usage status and perform upgrades to increase the memory. route.
258 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 6 3 C h a ra c t e r Co n v e r t E r r o r i n S M B R A P 0 1 8 - 7 6 4 L DA P P r o t o c o l E r r o r s 6 4 t o 6 9 a n d 7 1 R A P
018-763 The character code conversion process in the multifunction machine has failed during the 018-764 LDAP protocol error 64 at address book operation (naming violation).
scanner (scan to PC) SMB transfer.
018-765 LDAP protocol error 65 at address book operation (object class specification error).
Procedure 018-766 LDAP protocol error 66 at address book operation (entries other than termination cannot
Advise the customer to: be executed).
1. Check whether the server name, shared name, path name, etc. contains machine-dependent 018-767 LDAP protocol error 67 at Address Book operation (cannot be executed at RDN).
characters such as (special symbol), (number symbol), IV (roman numeral), and etc.
2. If it contains any machine-dependent characters, edit it so that the name no longer contain any 018-768 LDAP protocol error 68 at address book operation (the specified entry already exists).
and operate. 018-769 LDAP protocol error 69 at address book operation (object class cannot be changed).
018-771 LDAP protocol error 71 at address book operation (influence on multiple DSA).
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
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018-763 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 7 0 L DA P Pr o t o c o l E r r o r 7 0 R A P 0 1 8 - 7 7 2 S h a r e d N a m e N o t Fo u n d i n S e r v e r R A P
018-770 LDAP protocol error 70 at Address Book operation (search target is too large). 018-772 The shared name that was set does not exist on the transfer destination server during
scanner (scan to PC) SMB transfer.
Procedure
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup set- Advise the customer to check whether the shared name that is set at the main unit exists on the
tings are indicated. transfer destination PC.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Tell the customer that the network requires service.
Ask the customer to retry search with narrower search target by changing search condition/search
start position in Address Book internal data. If the check is OK, there may be a problem with the re-
mote LDAP server.
260 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
01 8 - 7 7 3 S har e d N a me E r r o r i n Se r ver RA P 0 1 8 - 7 8 0 t o 0 1 8 - 7 8 4 L DA P P r o t o c o l E r r o r s 8 0 a n d 8 2 t o 8 4 R A P
018-773 Invalid shared name at the SMB scan server. 018-780 LDAP protocol error 80 at address book operation (an unknown error has occurred).
Procedure 018-782 LDAP protocol error 82 at address book operation (program error or SASL authentication
error).
Advise the customer to:
018-783 LDAP protocol error 83 at address book operation (outgoing message encoding error).
1. Check whether the shared name that is set at the main unit contains restricted characters.
2. Check whether the beginning or the end of the shared name that is set at the main unit contain 018-784 LDAP protocol error 84 at address book operation (incoming message decoding error).
any blank space.
3. Check whether the shared name that is set at the main unit is only specified by a period.
Procedure
4. If the transfer destination is a Macintosh, the permission setting must be changed for the user Verify that print jobs are printing or print a configuration report and verify that network setup set-
of the shared folder. For the settings, check with the System Administrator. tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 1 8 - 7 8 1 L DA P Pr o t o c o l E r r o r 8 1 R A P 0 1 8 - 7 8 5 L DA P P r o t o c o l E r r o r 8 5 R A P
018-781 LDAP protocol error 81 at address book operation (cannot connect to server). 018-785 LDAP protocol error 85 at address book operation (search timeout).
Procedure Procedure
Advise the customer to:
Verify that print jobs are printing or print a configuration report and verify that network setup set-
1. Check if the network cable is connected. tings are indicated.
2. If it is connected, check the start up state of the target request server. The printer is operational or the configuration report indicates valid network settings.
Y N
3. Check whether the shared name that is set at the main unit is only specified by a period. Check for damage with the network connection. If there is no damage then there is a prob-
4. Check that the server name is correct. lem with the network. Tell the customer that the network requires service.
Ask the customer to retry search with narrower search target by changing search condition/search
start position in Address Book internal data. Ask the customer to verify the machine LDAP setups. If
the check is OK, there may be a problem with the remote LDAP server.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 1 8 - 7 8 6 L DA P Pr o t o c o l E r r o r s 8 6 t o 9 7 R A P
018-786 LDAP protocol error 86 at address book operation (an unknown authentication method
has been specified).
018-787 LDAP protocol error 87 at address book operation (mistake in definition of search filter).
018-788 LDAP protocol error 88 at address book operation (instruction canceled).
018-789 LDAP protocol error 89 at address book operation (an incorrect parameter was passed).
018-790 LDAP protocol error 90 at address book operation (insufficient memory).
018-791 LDAP protocol error 91 at address book operation (server connection prohibited).
018-792 LDAP protocol error 92 at address book operation (unsupported function).
018-793 LDAP protocol error 93 at address book operation (result is not returned).
018-794 LDAP protocol error 94 at address book operation (result no longer exist).
018-795 LDAP protocol error 95 at address book operation (result still exist).
018-796 LDAP protocol error 96 at address book operation (client loop detected).
018-797 LDAP protocol error 97 at address book operation (maximum hop number for reference is
exceeded).
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup set-
tings are indicated.
The printer is operational or the configuration report indicates valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a prob-
lem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise
the customer to verify the machine LDAP setups. If the check is good, there may be a problem with
the remote LDAP server.
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0 2 0 A Fa x E n t r y R A P Y N
Perform the 020F Fax App Not Available RAP.
Use this RAP to isolate components which contribute to a fax communications failure. The machine will send a fax to all machines.
Y N
Initial Actions
The machine will send a fax to some machines.
• Check that the fax line cables are correctly connected. Fax Line 1 from the telephone line outlet Y N
connects to the line 1 socket on the machine. Fax line 2 (if installed) from the telephone line Perform the 020B Unable To Send A Fax RAP.
outlet connects to the line 2 socket on the machine. Fax line 3 (if installed) from the telephone
line outlet connects to the line 3 socket on the machine. Perform the 020C Unable To Send A Fax To Some Machines RAP.
The machine will receive a fax from the remote machine.
• Use a hand set to dial a remote number. Listen to the dial type, Dual Tone Multiple Frequency Y N
(DTMF or ‘tone’) or ‘pulse’.
Perform the 020D Unable To Receive A Fax RAP.
• Check dC125 Active Faults. If fax faults are listed, perform the appropriate RAP. The fax prints out.
• Print a protocol report, GP 30. Check for error codes. Y N
• From the Embedded Web Server Home screen, select Log In , then Admin . Enter the password Perform the 020E Fax Will Not Print RAP.
(the default administrator password is the device serial number), found inside the front cover The fault is cleared.
(case sensitive). Select Log In . Select Apps . From the Installed Apps list, select Fax . Check for Y N
any active feature that would inhibit the sending or receiving of a fax for each installed fax line, Perform the 020G Fax module Checkout RAP.
such as: The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a protocol
– Fax Receive Mode is set to ‘Auto Answer Fax’. report, GP 30. Check for errors.
– Incoming Fax Filtering. Note: If applicable, ensure that any sending or receiving feature adjustments that were made dur-
– Dialing Mode setting is correct (Tone/Pulse 10 pps/Pulse 20 pps). ing this procedure are reset to the customer’s preferences.
– Line Type setting is correct (PSTN/PBX).
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
The fax is connected to an analogue network.
Y N
Perform the 020H Fax Problems on Digital Networks RAP.
The Fax App is available.
264 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 020A
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 0 B U n a b l e To S e n d A Fa x R A P A
Y N
Use this RAP to isolate components which contribute to a fax send failure. The exchange is receiving the digits too quickly or is not processing the digits correctly.
Ask the customer if the exchange uses ‘tone’ or ‘pulse’ dialing.
Procedure
Perform the steps that follow:
Note: Refer to the 020A Fax Entry RAP. Complete all of the Initial Actions. • From the Embedded Web Server Home screen, select Log In , then Admin . Enter
the password the default administrator password is the device serial number, found
WARNING: Ensure that the electricity to the machine is switched off while perform- inside the front cover (case sensitive). Select Log In . Select Apps . From the In-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- stalled Apps list, select Fax . Check that the Dialing Mode setting is correct (Tone/
tricity can cause death or injury. Moving parts can cause injury. Pulse 10 pps/Pulse 20 pps).
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- • Advise the customer to insert a pause ( , ) between the first and second digit of the
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez dial string.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
The fax only dials once and hangs up, or the busy tone has unusual timing, frequency or level.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. The busy tones are recognized.
Y N
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si Check the number for a voice or tone answer.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a pro-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento tocol report, GP 30. Check for errors. Re-enter the details from the Fax options.
possono causare lesioni personali.
Check that the customer is dialing the correct number.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen The number is correct.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Y N
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. Ask the customer to dial the number using the appropriate access codes.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras Enable audio line monitor. Refer to How to Enable Audio Line Monitor.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
Dial the fax number. Listen for a dial tone or dialing and answer tones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Fax tones are present.
Y N
Verify with the customer that Public Switched Telephone Network/Private Automatic Branch Ex- Perform the 020G Fax Module Checkout.
change (PSTN/PABX) line is operational. Connect a telephone handset into the line outlet. Listen for
a dial tone. Use a known good telephone handset. Install new components as necessary:
The dial tone is present. • Line 1 fax PWB, PL 20.05 Item 10.
Y N
• Line 2 or 3 fax PWB, PL 20.05 Item 15.
Use a telephone handset to dial a known good number.
The ring back is heard. • Telephone cable.
Y N The dial tone/dialling answer tones are present.
Ask the customer to request a line check by the telephone company. Y N
Enable audio line monitor. Refer to How to Enable Audio Line Monitor. The exchange is receiving the digits too quickly or is not processing the digits correctly. Ask
the customer if the exchange uses ‘tone’ or ‘pulse’ dialing.
Dial the fax number. Listen for dial tones or dialing and answer tones.
Fax tones are present. Perform the steps that follow:
Y N • From the Embedded Web Server Home screen, select Log In , then Admin . Enter the pass-
Perform the 020G Fax Module Checkout. word the default administrator password is the device serial number, found inside the
front cover (case sensitive). Select Log In . Select Apps . From the Installed Apps list, select
Install new components as necessary: Fax . Check that the Dialing Mode setting is correct (Tone/Pulse 10 pps/Pulse 20 pps).
• Line 1 fax PWB, PL 20.05 Item 10. • Advise the customer to insert a pause ( , ) between the first and second digit of the dial
• Line 2 or 3 fax PWB, PL 20.05 Item 15. string.
• Telephone cable. The fax only dials once and hangs up, or the busy tone has unusual timing, frequency or level.
The busy tones are recognized.
The dial tone/dialling answer tones are present.
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Y N 0 2 0 C U n a b l e To S e n d A Fa x To S o m e M a c h i n e s R A P
• Check the number for a voice or tone answer.
Use this RAP to isolate components which contribute to a failure to send a fax to some machines.
• From the Embedded Web Server Home screen, select Log In , then Admin . Enter the pass-
word (the default administrator password is the device serial number), found inside the Procedure
front cover (case sensitive). Select Log In . Select Apps . From the Installed Apps list, select
Fax . Check that the country setting is correct. Note: Refer to the 020A Fax Entry RAP. Complete all of the Initial Actions.
The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a protocol
report, GP 30. Check for errors. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
How to Enable Audio Line Monitor tricity can cause death or injury. Moving parts can cause injury.
1. Enter Customer Administration Tools, GP 23. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
2. Touch Device . ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
3. Touch General , then Sounds . peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
4. Touch Fax Processing Tones : taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
• 0 = Off (Default) AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
• 1 = Low eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
• 2 = Medium possono causare lesioni personali.
• 3 = High
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Ensure the correct number is being dialled to make the connection.
The connection is made.
Y N
The exchange is not processing the digits correctly. The machine needs a longer pause be-
tween digits. Advise the customer to insert a pause ( , ) between the first and second digit of
the dial string.
Call the fax number from a known good telephone. Listen for the answer fax tones.
The fax tones are heard.
Y N
The fax on the remote end is not picking up, or no fax is connected. Advise the customer to
check the machine at the remote end.
The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a protocol
report, GP 30. The protocol report shows Receive Not Ready (RNR) is received from the remote fax
repeatedly until timeout and Disconnect (DCN). Check for a communication failure after ‘V34-PH2/
V34-PH3’ or ‘DCS/TCF’.
The remote fax receives and prints the fax.
Y N
There is a compatibility problem with the remote fax. Check the items that follow:
• Check the protocol report for communication errors.
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A 0 2 0 D U n a b l e To Re c e i v e A Fa x R A P
• The fax line quality is too poor for V34 (Super G3) to function correctly. This is possibly
caused by mains interference on the line. Use this RAP to isolate components which contribute to a fax receive failure.
• From the Embedded Web Server Home screen, select Log In , then Admin . Enter the pass-
word (the default administrator password is the device serial number), found inside the Procedure
front cover (case sensitive). Select Log In . Select Apps . From the Installed Apps list, select
Fax . Disable Super G3. Note: Refer to the 020A Fax Entry RAP. Complete all of the Initial Actions.
If mains noise persists, install and use line 2 or 3 instead of line 1 (if available).
WARNING: Ensure that the electricity to the machine is switched off while perform-
The protocol report shows Message Confirmation (MCF) is not sent by the remote fax (last page), ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
only DCN. tricity can cause death or injury. Moving parts can cause injury.
The failure report is printed, but the remote fax prints multiple copies of the job or failed page.
Y N DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a pro- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
tocol report, GP 30. Check for errors. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
The machine will resend up to 5 times before printing the failure report. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
Enter Customer Administration Tools, GP 23. Select Service Settings / Embedded Fax Settings / AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
Transmission Defaults / Automatic Resend . Set the number of resends to 1 or 2. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Verify with the customer that Public Switched Telephone Network/Private Automatic Branch Ex-
change (PSTN/PABX) line is operational. Use a known good telephone handset or use a line test tool
to check the fax line.
The dial tone is present.
Y N
Ask the customer to request a line check by the telephone company.
Ensure the fax service is enabled and supported on that line by a PBX administrator.
Call the handset from another telephone.
The phone rings.
Y N
Ask the customer to request a line check by the telephone company.
Ensure the fax service is enabled and supported on that line by a PBX administrator.
Reconnect the fax. Call the fax number from another telephone. Listen for fax tones.
The machine answers and fax tones are heard.
Y N
Print a fax activity report, GP 30. Check for receive calls on the activity report. The machine
probably does not ‘beep’ to indicate an incoming call.
Call the fax number from another telephone. Listen for fax tones.
The machine answers and fax tones are heard.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
A 0 2 0 E Fa x W i l l N o t Pr i n t R A P
Y N
Perform the 020G Fax Module Checkout. Use this RAP to solve fax printing problems.
268 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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0 2 0 F Fa x A p p N o t A v a i l a b l e R A P 0 2 0 G Fa x M o d u l e C h e c ko u t R A P
Use this RAP to isolate the problem when the Fax App is not available, or is greyed out. Use this RAP to check for problems with the fax PWBs.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
• Switch off, then switch on the machine, GP 10.
From the Embedded Web Server Home screen, select Log In , then Admin . Enter the password (the
default administrator password is the device serial number), found inside the front cover (case sensi- • For image quality defects, perform the IQ27 Unfused Copy/Toner Offset RAP.
tive). Select Log In . Select System , then Fax . Check that the fax is enabled. • Initialize the System NVM, refer to dC301.
Exit Customer Administration Tools, GP 23. Press the Home button on the UI. Procedure
The Fax App is displayed.
Y N Switch off the machine GP 10. Disconnect the components that follow:
Check that the fax PWBs, PL 20.05 are installed correctly. • If installed, the line 2 and 3 fax PWBs, PL 20.05 Item 15.
Perform the steps that follow: • The line 1 fax PWB, PL 20.05 Item 10 from the riser PWB.
• The the fax USB harness, PL 20.05 Item 2 from the ESS PWB.
1. Switch off the machine, GP 10.
2. Check the fax USB harness, PL 20.05 Item 2. Check that the connectors are clean and not damaged. If the connectors are damaged, install new
components as necessary:
3. Switch on the machine, GP 10.
• Line 1 fax PWB, PL 20.05 Item 10.
The Fax App is displayed.
Y N • Line 2 or 3 fax PWB, PL 20.05 Item 15.
Reload the software, GP 4. • Riser PWB, PL 20.05 Item 16.
Note: Software should only be loaded on a working machine. Loading or reloading • Fax USB harness, PL 20.05 Item 2.
software onto a machine (or fax module) that has a fault will not work. • ESS PWB, PL 3.10 Item 6.
Perform SCP 5 Final Actions.
Perform SCP 5 Final Actions.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 0 H Fa x Pr o b l e m s o n D i g i t a l N e t w o r k s R A P • Check with the customer or IT person on what network the fax service is being used and what is
the quality of service.
Use this RAP to isolate fax problems when using digital networks. • Check that an analogue adapter or a connection for analogue terminals is available.
The fax option was designed as an analogue Group 3 device. This will have the best performance • Ask the customer to check with the service provider that an analogue port for fax service has
when connected to a dedicated analogue phone Public Switched Telephone Network (PSTN) line or been provided and enabled.
‘Plain Old Telephone System’ (POTS).
• The fax option will function on the technologies that follow:
Procedure
Perform the steps that follow:
– Asymmetric Digital Subscriber Line (ADSL).
– Digital Subscriber Line (DSL). 1. From the Embedded Web Server Home screen, select Log In , then Admin . Enter the password
(the default administrator password is the device serial number), found inside the front cover
– Voice Over Internet Protocol (VOIP). (case sensitive). Select Log In . Select Apps . From the Installed Apps list, select Fax . Disable
– Fax Over Internet Protocol (FOIP), (T.38 protocol). Super G3.
– T1 Trunk/E1 Trunk (Europe). 2. If problems are still not resolved after these actions, escalate the problem using the normal es-
calation process.
Note: Due to the compression used on the technologies, the level of performance will be
lower than on a PSTN or POTS.
• The fax option will not function on Integrated Services Digital Network (ISDN).
• The fax over IP is a customer option. The feature allows the machine to send and receive faxes
over an IP based network using SIP and VoIP Gateway industry standard protocols and services.
The FoIP enabled machine can send and receive faxes from a variety of analog and digital
devices.
Fax over IP uses devices at each end of the IP network (fax modems) to decode the fax audio
(analog) back into fax protocol (digital), and send the data over an IP network. This is known as
Fax Relay and ITU standard is T.38.
If the customer is experiencing poor performance when using fax over IP, it may be because the
machine is configured for embedded fax. The machine cannot run both fax over IP and em-
bedded fax concurrently, the machine must be configured for one or the other.
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Switch off, then switch on the machine, GP 14.
270 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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0 2 1 - 2 1 0 , 2 1 1 , 2 1 2 U S B I C C a r d Re a d e r E r r o r R A P
021-210 USB IC card reader connection status error.
021-211 The USB IC card reader is broken.
021-212 USB IC card reader activation failure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the wiring between the card reader and the machine.
3. Enter dC131. Ensure NVM value 700-885 is set correctly:
• Internal IC card reader: 0
• IC card reader (HID support): 1
4. If the fault persists, advise the customer that the card reader is faulty.
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021-210, 211, 212 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 1 - 2 1 3 Co n t r o l l e r Pr i c e Ta b l e E r r o r R A P 855 002 Copy : BW, Small, Read/ 4 "0: Unset EP-SV/ Required
Side 1, other than Write 1 to BOX
021-213 An error in setting up EPA controller unit price table. plain paper 9999999: Service
Unit price"
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- 855 003 Copy : BW, Small, Read/ 4 "0: Unset EP-SV/ Required
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Side 1, bypass Write 1 to BOX
tricity can cause death or injury. Moving parts can cause injury. tray 9999999: Service
Unit price"
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez 855 004 Copy : BW, Small, Read/ 4 "0: Unset EP-SV/ Required
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques Side 2, plain paper Write 1 to BOX
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- 9999999: Service
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. Unit price"
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- 855 005 Copy : BW, Small, Read/ 4 "0: Unset EP-SV/ Required
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento Side 2, other than Write 1 to BOX
possono causare lesioni personali. plain paper 9999999: Service
Unit price"
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- 855 006 Copy : BW, Small, Read/ 4 "0: Unset EP-SV/ Required
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. Side 2, bypass Write 1 to BOX
tray 9999999: Service
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras Unit price"
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- 855 007 Copy : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
zas sueltas pueden producir lesiones. Side 1, plain paper Write 1 to BOX
9999999: Service
Perform the steps that follow: Unit price"
1. Advise the customer to save the unit price table to a file. Then set a value between 1 and
9999999 at the location(s) where a value out of the range is set. Then save the file containing 855 008 Copy : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
the corrected unit price table. Side 1, other than Write 1 to BOX
plain paper 9999999: Service
2. To not use the new type of subtraction system (M/C Unit-Price Table system), enter dC131. Set Unit price"
the value of NVM 850-027 to 0.
Chai- Link Description Read/ Si- Setting Category Reboot 855 009 Copy : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
n Write ze Value Required Side 1, bypass Write 1 to BOX
tray 9999999: Service
850 027 Unit value table Read/ 1 0: On ac- EP-SV/BOX Required Unit price"
to use for control- Write cessory Service
ling subtraction side 1: 855 010 Copy : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
with new method On M/C Side 2, plain paper Write 1 to BOX
9999999: Service
3. To use the new type of subtraction system, enter dC131. Set every available unit price (NVM val- Unit price"
ues 855-xxx) to a value between 1 and 9999999. Switch off, then switch on the machine, GP 10.
855 011 Copy : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
Note: Obtain consent from the customer as to the values to set the prices to. Side 2, other than Write 1 to BOX
Chai- Link Description Read/ Size Setting Category Reboot plain paper 9999999: Service
n Write Value Required Unit price"
855 001 Copy : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 012 Copy : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
Side 1, plain paper Write 1 to BOX Side 2, bypass Write 1 to BOX
9999999: Service tray 9999999: Service
Unit price" Unit price"
272 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 021-213
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
855 031 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 042 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required
ber of color, Small, Write 1 to BOX ber of color, Large, Write 1 to BOX
Side 1, plain paper 9999999: Service Side 2, bypass 9999999: Service
Unit price" tray Unit price"
855 032 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 061 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Small, Write 1 to BOX Small, Side 1, Write 1 to BOX
Side 1, other than 9999999: Service plain paper 9999999: Service
plain paper Unit price" Unit price"
855 033 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 062 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Small, Write 1 to BOX Small, Side 1, oth- Write 1 to BOX
Side 1, bypass 9999999: Service er than plain 9999999: Service
tray Unit price" paper Unit price"
855 034 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 063 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Small, Write 1 to BOX Small, Side 1, by- Write 1 to BOX
Side 2, plain paper 9999999: Service pass tray 9999999: Service
Unit price" Unit price"
855 035 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 064 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Small, Write 1 to BOX Small, Side 2, Write 1 to BOX
Side 2, other than 9999999: Service plain paper 9999999: Service
plain paper Unit price" Unit price"
855 036 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 065 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Small, Write 1 to BOX Small, Side 2, oth- Write 1 to BOX
Side 2, bypass 9999999: Service er than plain 9999999: Service
tray Unit price" paper Unit price"
855 037 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 066 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Small, Side 2, by- Write 1 to BOX
Side 1, plain paper 9999999: Service pass tray 9999999: Service
Unit price" Unit price"
855 038 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 067 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 1, Write 1 to BOX
Side 1, other than 9999999: Service plain paper 9999999: Service
plain paper Unit price" Unit price"
855 039 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 068 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 1, oth- Write 1 to BOX
Side 1, bypass 9999999: Service er than plain 9999999: Service
tray Unit price" paper Unit price"
855 040 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 069 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 1, by- Write 1 to BOX
Side 2, plain paper 9999999: Service pass tray 9999999: Service
Unit price" Unit price"
855 041 Copy : small num- Read/ 4 "0: Unset EP-SV/ Required 855 070 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 2, Write 1 to BOX
Side 2, other than 9999999: Service plain paper 9999999: Service
plain paper Unit price" Unit price"
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021-213 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
855 071 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required 855 110 Print : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
Large, Side 2, oth- Write 1 to BOX Side 2, plain paper Write 1 to BOX
er than plain 9999999: Service 9999999: Service
paper Unit price" Unit price"
855 072 Copy : full color, Read/ 4 "0: Unset EP-SV/ Required 855 111 Print : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
Large, Side 2, by- Write 1 to BOX Side 2, other than Write 1 to BOX
pass tray 9999999: Service plain paper 9999999: Service
Unit price" Unit price"
855 101 Print : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 112 Print : BW, Large, Read/ 4 "0: Unset EP-SV/ Required
Side 1, plain paper Write 1 to BOX Side 2, bypass Write 1 to BOX
9999999: Service tray 9999999: Service
Unit price" Unit price"
855 102 Print : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 131 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 1, other than Write 1 to BOX ber of color, Small, Write 1 to BOX
plain paper 9999999: Service Side 1, plain paper 9999999: Service
Unit price" Unit price"
855 103 Print : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 132 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 1, bypass Write 1 to BOX ber of color, Small, Write 1 to BOX
tray 9999999: Service Side 1, other than 9999999: Service
Unit price" plain paper Unit price"
855 104 Print : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 133 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 2, plain paper Write 1 to BOX ber of color, Small, Write 1 to BOX
9999999: Service Side 1, bypass 9999999: Service
Unit price" tray Unit price"
855 105 Print : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 134 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 2, other than Write 1 to BOX ber of color, Small, Write 1 to BOX
plain paper 9999999: Service Side 2, plain paper 9999999: Service
Unit price" Unit price"
855 106 Print : BW, Small, Read/ 4 "0: Unset EP-SV/ Required 855 135 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 2, bypass Write 1 to BOX ber of color, Small, Write 1 to BOX
tray 9999999: Service Side 2, other than 9999999: Service
Unit price" plain paper Unit price"
855 107 Print : BW, Large, Read/ 4 "0: Unset EP-SV/ Required 855 136 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 1, plain paper Write 1 to BOX ber of color, Small, Write 1 to BOX
9999999: Service Side 2, bypass 9999999: Service
Unit price" tray Unit price"
855 108 Print : BW, Large, Read/ 4 "0: Unset EP-SV/ Required 855 137 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 1, other than Write 1 to BOX ber of color, Large, Write 1 to BOX
plain paper 9999999: Service Side 1, plain paper 9999999: Service
Unit price" Unit price"
855 109 Print : BW, Large, Read/ 4 "0: Unset EP-SV/ Required 855 138 Print : small num- Read/ 4 "0: Unset EP-SV/ Required
Side 1, bypass Write 1 to BOX ber of color, Large, Write 1 to BOX
tray 9999999: Service Side 1, other than 9999999: Service
Unit price" plain paper Unit price"
274 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 021-213
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
855 139 Print : small num- Read/ 4 "0: Unset EP-SV/ Required 855 168 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 1, oth- Write 1 to BOX
Side 1, bypass 9999999: Service er than plain 9999999: Service
tray Unit price" paper Unit price"
855 140 Print : small num- Read/ 4 "0: Unset EP-SV/ Required 855 169 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 1, by- Write 1 to BOX
Side 2, plain paper 9999999: Service pass tray 9999999: Service
Unit price" Unit price"
855 141 Print : small num- Read/ 4 "0: Unset EP-SV/ Required 855 170 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 2, Write 1 to BOX
Side 2, other than 9999999: Service plain paper 9999999: Service
plain paper Unit price" Unit price"
855 142 Print : small num- Read/ 4 "0: Unset EP-SV/ Required 855 171 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
ber of color, Large, Write 1 to BOX Large, Side 2, oth- Write 1 to BOX
Side 2, bypass 9999999: Service er than plain 9999999: Service
tray Unit price" paper Unit price"
855 161 Print : full color, Read/ 4 "0: Unset EP-SV/ Required 855 172 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
Small, Side 1, Write 1 to BOX Large, Side 2, by- Write 1 to BOX
plain paper 9999999: Service pass tray 9999999: Service
Unit price" Unit price"
855 162 Print : full color, Read/ 4 "0: Unset EP-SV/ Required 4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
Small, Side 1, oth- Write 1 to BOX refer to appropriate procedure for any present faults.
er than plain 9999999: Service
paper Unit price"
855 163 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
Small, Side 1, by- Write 1 to BOX
pass tray 9999999: Service
Unit price"
855 164 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
Small, Side 2, Write 1 to BOX
plain paper 9999999: Service
Unit price"
855 165 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
Small, Side 2, oth- Write 1 to BOX
er than plain 9999999: Service
paper Unit price"
855 166 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
Small, Side 2, by- Write 1 to BOX
pass tray 9999999: Service
Unit price"
855 167 Print : full color, Read/ 4 "0: Unset EP-SV/ Required
Large, Side 1, Write 1 to BOX
plain paper 9999999: Service
Unit price"
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021-213 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 1 - 2 1 4 U S B I C C a r d Re a d e r E n c r y p t i o n S e t t i n g R A P 0 2 1 - 2 1 5 I n v a l i d A c c e s s o r y Ty p e S e t t i n g R A P
021-214 Failure in the USB IC card reader encryption settings. 021-215 Invalid accessory type setting.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Enter dC131. Set NVM value 850-007 to the appropriate one for the connected accessory as in
2. Advise the customer that the encryption settings of the connected USB IC card reader are the below table.
wrong. Connect an USB IC card reader that has never been used before, or one that has had its Chain Link Descrip- Read/ Size Setting Catego- Reboot
encryption settings initialized as factory default settings to the machine. Switch off, then switch tion Write Value ry Re-
on the machine, GP 10. quired
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 1 - 3 6 0 E P A c c e s s o r y Fa i l R A P 0 2 1 - 3 6 1 E P A c c e s s o r y Ty p e Co n fi g u ra t i o n E r r o r R A P
021-360 An error occurred in the connection to the EP accessory. The accessory that should be in- 021-361 EP accessory type setting error.
stalled is not found.
Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
Perform the 016-357 Controller EP Communication Fail RAP. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Enter dC131. Ensure NVM value 850-007 is set correctly as in below table.
Chain Link Descrip- Read/ Size Setting Catego- Reboot
tion Write Value ry Re-
quired
2. If the fault persists, perform the 016-357 Controller EP Communication Fail RAP.
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021-360 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
278 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 021-401
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 279
021-501 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
280 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 021-505, 021-506
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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021-508, 520, 521 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 1 - 5 1 0 , 0 2 1 - 5 1 1 S O A P Fa u l t R A P 0 2 1 - 5 1 2 , 5 1 3 , 5 1 4 , 5 1 7 , 5 1 8 , 5 1 9 I n s t a l l a t i o n Co n f l i c t R A P
021-510 Recall status mismatch (EP system). 021-512 EP-SV installation conflict (EP system).
021-511 Installation status mismatch (EP system) 021-513 EP-DX installation conflict (EP system).
Procedure
Advise the customer to check with the EP Center for the EP contract status, registration status and
system operation status.
282 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 021-510, 021-511
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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021-523 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 1 - 5 2 8 , 0 2 1 - 5 2 9 Co m m u n i c a t i o n S e t t i n g s R A P 0 2 1 - 5 30 , 0 1 2 - 5 3 1 U p da t e S er ve r E r r o r R A P
021-528 Communication setting error. 021-530 An error internal to the server (software update).
021-529 The latest version is detected (software update). 021-531 A large load on the server is detected (software update).
Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. Switch off, then switch on the machine, GP 10. 1. Wait a while, then perform the same operation again.
2. If the fault persists, advise the customer to check with the EP Center for the EP contract status, 2. If the fault persists, advise the customer to check with the EP Center for the EP contract status,
registration status and system operation status. registration status and system operation status.
284 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 021-528, 021-529
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
021-535 An unsupported accessory is detected. 1. Check the fault history, dC122 for fault 021-210, 021-211 or 021-212. If any of the faults is
listed, perform the relevant RAP.
Procedure 2. If none of the faults are listed, reload the software, GP 4.
Reload the software, GP 4.
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021-532 to 021-535 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
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Service Manual 021-701
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 1 - 7 3 3 , 9 4 2 , 9 4 4 , 9 4 6 E P A c c e s s o r y Co l o r E r r o r R A P 0 2 1 - 9 4 7 , 9 4 8 , 9 4 9 S u b t ra c t i v e A c c e s s o r y D i s a b l e ( S c a n ) R A P
021-733 EP accessory service canceled by color mode restriction. 021-947 The remaining rate subtractive accessory is insufficient (scan service paused by subtractive
accessory disable).
021-942 EP accessory - scan service paused by color mode restriction.
021-948 The remaining rate subtractive accessory has is insufficient (print service paused by sub-
021-944 EP accessory - print service paused by color mode restriction. tractive accessory disable).
021-946 EP accessory - service paused by color mode restriction. 021-949 The remaining rate subtractive accessory has is insufficient (service paused by subtractive
accessory disable).
Procedure
Perform the steps that follow: Procedure
Advise the customer that in the case of dispenser, to insert a card that has a remaining rate enough
1. Advise the customer to operate the color restriction key SW to allow color. Or, replace the card to continue the job. In the case of coin kit, to add a necessary amount of money to continue the
with another card that does not reach its upper limit in color mode. job.
2. If the fault persists, reload the software, GP 4.
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021-733, 942, 944, 946 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 3 - 5 0 0 U I R O M D o w n l o a d Fa i l R A P
023-500 Panel ROM data write processing error detection.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Reload the software, GP 4.
2. If the fault persists, install a new UI assembly, PL 2.05 Item 7.
288 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 023-500
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
For information only, no service action necessary.
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023-600, 023-601 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 3 2 2 , 0 2 4 - 3 2 3 S E E P R O M Re fu r b i s h R A P 0 2 4 - 3 2 4 I OT N V M B a c k u p Re s t o r e Fa i l R A P
024-322 A refurbish request was detected when already using a refurbished ESS PWB 024-324 At start up, it was detected that the Restore had not been completed.
024-323 Refurbish is not possible because the count value has exceeded its maximum count. Procedure
Perform the steps that follow:
Procedure
Perform the steps that follow: 1. Advise the customer to perform IOT NVM Restore by using dC363. Or, change the system data
(780-470: Auto Restore Request) to '0'.
1. Switch off, then switch on the machine, GP 10.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 3 4 0 t o 0 2 4 - 3 6 0 I OT - E S S Co m m u n i c a t i o n Fa i l 1 R A P Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
BSD 3.1 PWB Communications (ESS PWB to Drive PWB) ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
024-340 Drive PWB sending error detected by controller (invalid parameter was used). tricity can cause death or injury. Moving parts can cause injury.
024-341 Drive PWB sending error detected by controller (sequence number error). DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
024-342 Drive PWB sending error detected by controller (packet number error). le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
024-343 Drive PWB sending error detected by controller (message length error). taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
024-345 Drive PWB sending error detected by controller (check code error). AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
024-346 Drive PWB sending error detected by controller (parity error detected by the IOT. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
024-347 Drive PWB sending error detected by controller (framing error detected by the IOT).
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
024-348 Drive PWB sending error detected by controller (overrun error detected by the IOT). Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
024-349 Drive PWB sending error detected by controller (receive abort detected by the IOT after falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
the header had been recognized). AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
024-350 Drive PWB receiving error detected by controller (sequence number of the received mes- realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
sage packet is incorrect). alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
024-351 Drive PWB receiving error detected by controller (packet number error).
Perform the steps that follow:
024-352 Drive PWB receiving error detected by controller (message length error).
1. Switch off, then switch on the machine, GP 10.
024-353 Drive PWB receiving error detected by controller (check code error). 2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
024-354 Drive PWB receiving error detected by controller (parity error detected by the UART).
connected.
024-355 Drive PWB receiving error detected by controller (framing error detected by the UART). 3. Reload the software, GP 4.
024-356 Drive PWB receiving overrun error detected by controller (overrun error detected by the 4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
UART). refer to appropriate procedure for any present faults.
5. If the fault persists, install new components as required following the CAUTION below:
024-357 Drive PWB receiving error detected by controller (receiving abort detected after the header
had been recognized). • ESS PWB, PL 3.10 Item 6.
024-358 Print sequence error detected by controller (paper feed and paper output that are not ap- • Drive PWB, PL 1.10 Item 4.
plicable to the number detected.)
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
024-359 Drive PWB transmission receiving error detected by controller (invalid parameter used). first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
024-360 Initialization error between IOT and ESS.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 3 6 1 I n v a l i d I O T Pa p e r S i z e R A P 0 2 4 - 3 6 2 , 0 2 4 - 3 6 3 Pa g e S y n c I l l e g a l S t a r t o r S t o p R A P
BSD 3.1 PWB Communications (ESS PWB to Drive PWB) BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
024-361 Invalid IOT paper size group information. 024-362 Page-sync occurred before video output preparation completes.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 3 6 4 D M A Tra n s fe r Fa i l R A P 0 2 4 - 3 6 5 O v e r f l o w o n Lo o p B a c k W r i t e R A P
024-364 DMA transfer error. Reduction/enlargement was not completed even though the specified 024-365 Loopback write overflow.
data was entered.
Procedure
Procedure This fault is currently not displayed. No service action necessary.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure the connectors on the hard disk are securely connected.
3. Format the hard disk drive, refer to dC355 Hard Disk Diagnostics.
4. Reload the software, GP 4.
5. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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024-364 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 3 6 6 J B I G L i b ra r y O t h e r Fa i l R A P 0 2 4 - 3 6 7 D e c o m p r e s s O t h e r Fa i l R A P
024-366 Other errors in JBIG Lib. BSD 3.9 ESS
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
3. Format the hard disk drive, refer to dC355 Hard Disk Diagnostics. 2. Change the Print mode (Normal/High Quality/High Resolution). Inform the customer of any
print mode setting changes.
4. Reload the software, GP 4.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
5. If fault persists, perform GP 22 Special Boot Modes, 06. HDD INTIALIZE MODE and LONGDIAG are securely connected. Ensure all surface mounted modules on both PWBs are securely
MODE for detailed fault check, refer to appropriate procedure for any present faults. connected.
4. Reload the software, GP 4.
5. If needed perform GP 22 Special Boot Modes, 06. HDD INTIALIZE MODE and LONGDIAG
MODE for detailed fault check, refer to appropriate procedure for any present faults
6. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
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024-368 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 3 7 1 t o 0 2 4 - 3 7 3 , 0 2 4 - 3 7 5 I OT - E S S Co m m u n i c a t i o n Fa i l 2 0 2 4 - 3 7 4 Re g i Co n P L L Pa ra m e t e r Fa i l R A P
RAP BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
BSD 3.1 PWB Communications (ESS PWB to Drive PWB) 024-374 RegiCon adjustment value setting error detected by the controller (incorrect parameter
instruction).
024-371 Communication between the ESS and IOT has not been established.
024-372 Sending error detected by the controller (incorrect parameter instruction). Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
024-373 DLL communication failure recovery error detected by the controller. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
024-375 DLL receiving error detected by the controller (incorrect parameter instruction).
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
Procedure ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
WARNING: Ensure that the electricity to the machine is switched off while perform- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
tricity can cause death or injury. Moving parts can cause injury. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- possono causare lesioni personali.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- zas sueltas pueden producir lesiones.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Perform the steps that follow:
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de 1. Switch off, then switch on the machine, GP 10.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- 2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
zas sueltas pueden producir lesiones. are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
Perform the steps that follow:
3. Reload the software, GP 4.
1. Switch off, then switch on the machine, GP 10.
4. If the fault persists, install new components as required following the CAUTION below:
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
• ESS PWB, PL 3.10 Item 6.
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected. • Drive PWB, PL 1.10 Item 4.
3. Reload the software, GP 4. CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check, first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
refer to appropriate procedure for any present faults. successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
5. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 3 7 6 I OT - E S S Co m m u n i c a t i o n Fa i l 3 R A P 0 2 4 - 6 0 0 t o 0 2 4 - 6 1 4 C o u n t e r Re p a i r R A P
BSD 3.1 PWB Communications (ESS PWB to Drive PWB) 024-600 The billing master counter is automatically repaired.
BSD 6.4 LED Control (Y, M) , BSD 6.5 LED Control (C, K) . 024-601 The billing backup counter 1 is automatically repaired.
024-376 Drive PWB image signal truncation detected by the controller. 024-602 The billing backup counter 2 is automatically repaired.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si 024-609 Billing count type is automatically repaired (ESS SEEP repaired).
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- 024-610 Billing count type is automatically repaired (ESS NVM repaired).
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. 024-611 Billing count type is automatically repaired (IOT NVM repaired).
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen 024-612 Modal break point is automatically repaired (ESS SEEP repaired).
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. 024-613 Modal break point is automatically repaired (ESS NVM repaired).
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras 024-614 Modal break point is automatically repaired (IOT NVM repaired).
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- Procedure
zas sueltas pueden producir lesiones. For information only, no service action necessary.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Check the FFC ribbon cable between the ESS PWB and the LPH, PL 60.35 Item 4, PL 60.35 Item
5, PL 60.35 Item 6, and PL 60.35 Item 7.
4. Reload the software, GP 4.
5. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
6. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 6 1 5 I OT U n s u p p o r t e d D r u m S h u t O f f R A P 0 2 4 - 6 1 6 t o 0 2 4 - 6 2 1 S e r i a l / P r o d u c t N u m b e r Re s t o r e R A P
024-615 IOT unsupported drum shut off. 024-616 Serial number master was restored automatically.
Procedure
For information only, no service action necessary.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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024-700 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 7 0 2 Pa p e r J a m R A P 0 2 4 - 7 0 3 , 7 4 2 , 7 7 5 B o o k l e t S h e e t s Co u n t O v e r R A P
024-702 Job cancellation due to paper jam. 024-703 Number of booklet sheets exceeded fail has occurred during printing.
Procedure 024-742 The number of sheets per set exceeds a specific allowable number for a booklet.
WARNING: Ensure that the electricity to the machine is switched off while perform- 024-775 A job that exceeds booklet paper quantity is cancelled.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. Procedure
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Perform the steps that follow:
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
1. Advise the customer to use paper of a lighter weight so as not to exceed the maximum output
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
limit or use less pages.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 2. If the fault persists, reload the software, GP 4.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 7 0 7 D u p l e x I n v e r s i o n Pr o h i b i t e d ( D u p l e x ) R A P 0 2 4 - 7 0 8 D u p l e x I n v e r s i o n Pr o h i b i t e d ( Fa c e D o w n ) R A P
024-707 A duplex print instruction was received for duplex/invert prohibited paper. 024-708 A face down output instruction was received for duplex/invert prohibited paper.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to use paper that is in specification or to print simplex. Refer to GP 15 Pa- 1. Advise the customer to use paper that is in specification or to print face up. Refer to GP 15 Paper
per and Media Size Specifications. and Media Size Specifications.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
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Service Manual 024-746, 024-747
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 1 0 , 9 4 6 , 9 5 9 Tra y 1 S i z e M i s m a t c h R A P 0 2 4 - 9 1 1 , 9 4 7 , 9 6 0 Tra y 2 S i z e M i s m a t c h R A P
024-910 Size mismatch tray 1, measured length mismatch. 024-911 Size mismatch tray 2, measured length mismatch.
024-945 Tray 1 out of place. 024-947 Tray 2 out of place.
024-959 Tray 1 size mismatch. 024-960 Tray 2 size mismatch.
Procedure Procedure
Perform the 071-212 Tray 1 Tray 1 Paper Size Sensor Fault RAP. Perform the 072-212 Tray 2 Paper Size Sensor Fault RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 1 2 , 9 4 8 , 9 6 1 Tra y 3 S i z e M i s m a t c h R A P 0 2 4 - 9 1 3 , 9 4 9 , 9 6 2 Tra y 4 S i z e M i s m a t c h R A P
024-912 Size mismatch tray 3, measured length mismatch. 024-913 Size mismatch tray 4, measured length mismatch.
024-948 Tray 3 out of place. 024-949 Tray 4 out of place.
024-961 Tray 3 size mismatch. 024-962 Tray 4 size mismatch.
Procedure Procedure
Perform the 073-212 Tray 3 Paper Size Sensor Fault RAP. Perform the 074-212 Tray 4 Paper Size Sensor Fault RAP.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 1 4 , 9 1 5 Tra y 6 a n d 7 S i z e M i s m a t c h R A P 0 2 4 - 9 1 6 M i x Fu l l S t a c k R A P
024-914 Size mismatch tray 6, measured length mismatch. 024-916 One of the following conditions was met during Mix Full position detection
024-915 Size mismatch tray 7, measured length mismatch. • When paper size of the next job (either in feed direction or width direction) is larger than the
uppermost paper size loaded for the previous job.
Procedure • When changed to staple mode when the uppermost paper size loaded for the previous job is less
For information only, no service action necessary. than 279.4mm.
• When uppermost paper size loaded for the previous job is ’unknown’.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to remove paper from the Stacker.
2. Verify the paper size is correct for the job performed and change either the settings on the UI or
the paper in the tray.
3. Switch off, then switch on the machine, GP 10.
4. Check GP 7 How to Check a Sensor.
5. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 1 7 S ta c ke r Tra y S t a p l e S e t O v e r Co u n t R A P 0 2 4 - 9 2 0 Fa c e D o w n Tra y 1 Fu l l R A P
024-917 The Staple Set Count exceeded 50 sets on the Stacker Tray during the Staple Set Eject 024-920 The paper output to the face down tray 1 is full.
operation.
Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
WARNING: Ensure that the electricity to the machine is switched off while perform- tricity can cause death or injury. Moving parts can cause injury.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- possono causare lesioni personali.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de zas sueltas pueden producir lesiones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Perform the steps that follow:
Perform the steps that follow: 1. Advise the customer to remove paper from the Stacker.
1. Replace the Staple No Paper Sensor, refer to the Finisher Manual for troubleshooting 2. Check GP 7 How to Check a Sensor.
procedures. 3. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020. when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 • Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448 • Global B Office Finisher - EZK - Part Number 705P01448
306 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 024-917
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 307
024-923 to 024-925 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 2 7 E x i t 1 O C T Fu l l S ta c k R A P 0 2 4 - 9 2 8 S c ra t c h S h e e t Co m p i l e R A P
024-927 OCT Full Stack 024-928 When abnormal paper (Scratch Sheet), which is notified from the IOT via the Sheet Integ-
rity command, was output to the Compiler.
Procedure
1. Advise the customer to remove paper from the OCT. Procedure
2. If the problem persists, Check GP 7 How to Check a Sensor. 1. Advise the customer to remove paper from the compiler.
3. If the fault persists, refer to the Finisher Manual for further troubleshooting. 2. If the problem persists, Check GP 7 How to Check a Sensor.
3. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020. Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
• Global B Office Finisher - EZK - Part Number 705P01448
308 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 024-927
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 3 3 , 0 2 4 - 9 4 0 , 0 2 4 - 9 4 1 D r u m Ca r t r i d g e E n d o f L i fe R A P 0 2 4 - 9 3 4 Pa p e r Ty p e M i s m a tc h R A P
024-933 The yellow drum cartridge has reached end of life. 024-934 The fed paper is different from that specified in the controller (plain paper and heavy-
weight cannot be recognized).
024-940 The magenta drum cartridge has reached end of life.
024-941 The cyan drum cartridge has reached end of life.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
Install new components as necessary:
• Yellow toner cartridge, PL 90.05 Item 10. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
• Magenta toner cartridge, PL 90.05 Item 11. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
• Cyan toner cartridge, PL 90.05 Item 12. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Load the specified media.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 309
024-933, 024-940, 024-941 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 3 9 O H P Ty p e M i s m a t c h R A P 0 2 4 - 9 4 2 0 2 4 - 9 7 5 B o o k l e t S h e e t Co u n t R A P
024-939 Paper type mismatch. the system is shut down (stop) if transparencies with borders are de- 024-942 Booklet sheets over count . The number of sheets in a booklet is over the limit.
tected regardless of the paper type setting in the controller.
024-975 Number of Booklet sheets exceeded (occurs at process with no images).
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- WARNING: Ensure that the electricity to the machine is switched off while perform-
tricity can cause death or injury. Moving parts can cause injury. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- tricity can cause death or injury. Moving parts can cause injury.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
possono causare lesioni personali. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen possono causare lesioni personali.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
zas sueltas pueden producir lesiones. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
Perform the steps that follow: zas sueltas pueden producir lesiones.
1. Check the UI settings, ensure that bypass tray is selected and the correct media used. Perform the steps that follow:
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6 1. Ensure that the job is programmed in compliance with the maximum number of sheets for a
are securely connected. Ensure all surface mounted modules on both PWBs are securely booklet.
connected. 2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
3. Reload the software, GP 4. are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
310 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 024-939
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 4 3 B o o k l e t Lo w S t a p l e R A P 0 2 4 - 9 5 0 Tra y 1 E m p t y R A P
024-943 Staple needles for both Front and Rear are running low. Or, the Staple Cartridge was de- BSD 7.7 Tray 1 Paper Stacking
tected to be removed. Copying is performed until the set is finished and the instruction to replace
the Staple Cartridge is displayed 024-950 Tray 1 is empty.
Copying is performed until the set is finished and the instruction to replace the Staple Cartridge is Initial Actions
displayed.
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
tricity can cause death or injury. Moving parts can cause injury. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si possono causare lesioni personali.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
possono causare lesioni personali. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras zas sueltas pueden producir lesiones.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- Switch off, then switch on the machine, GP 10.
zas sueltas pueden producir lesiones.
Procedure
Perform the steps that follow:
Enter dC330, code 071-101, tray 1 no paper sensor. Manually actuate the tray 1 no paper sensor,
1. Advise the customer to replace the Staple Cartridge, refer to the Finisher Manual for procedures. PL 80.10 Item 6.
The display changes.
Note: The following service manuals are external to this service manual and can be referenced Y N
when required, GSN Library # 17020.
Check the tray 1 no paper sensor. Refer to GP 7 How to Check a Sensor.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 Perform the 071-210 Tray 1 Tray 1 Lift Fail RAP. Check the tray 1 feed/lift motor. If the fault per-
• Global B Office Finisher - EZK - Part Number 705P01448 sists, install new components as necessary:
• Tray 1 no paper sensor, PL 80.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 311
024-943 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 5 1 Tra y 2 E m p t y R A P 0 2 4 - 9 5 2 Tra y 3 E m p t y R A P
BSD 7.8 Tray 2 Paper Stacking (STM) BSD 7.11 Tray 3 Paper Stacking (3TM)
BSD 7.9 Tray 2 Paper Stacking (1TM) BSD 7.20 Tray 3 Paper Stacking (TTM)
BSD 7.10 Tray 2 Paper Stacking (3TM) 024-952 Tray 3 is empty.
BSD 7.19 Tray 2 Paper Stacking (TTM) Initial Actions
024-951 Tray 2 is empty. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
Initial Actions tricity can cause death or injury. Moving parts can cause injury.
WARNING: Ensure that the electricity to the machine is switched off while perform- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
tricity can cause death or injury. Moving parts can cause injury. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
possono causare lesioni personali. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de Switch off, then switch on the machine, GP 10.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Procedure
Switch off, then switch on the machine, GP 10. Enter dC330, code 073-101, tray 3 no paper sensor. Manually actuate the tray 3 no paper sensor,
PL 80.20 Item 6.
Procedure The display changes.
Enter dC330, code 072-101, tray 2 no paper sensor. Manually actuate the tray 2 no paper sensor, Y N
PL 80.20 Item 6. Check the tray 3 no paper sensor. Refer to GP 7 How to Check a Sensor.
The display changes. Perform the 073-210 Tray 3 Lift Fail RAP. Check the tray 3 feed/lift motor. If the fault persists, install
Y N new components as necessary:
Check the tray 2 no paper sensor. Refer to GP 7 How to Check a Sensor. • Tray 3 no paper sensor, PL 80.20 Item 6.
Perform the 072-210 Tray 2 Lift Fail RAP. Check the tray 2 feed/lift motor. If the fault persists, install • 3TM PWB, PL 70.23 Item 5.
new components as necessary:
• TTM PWB, PL 70.90 Item 1
• Tray 2 no paper sensor PL 80.20 Item 6.
• 1TM PWB, PL 70.17 Item 5.
• 3TM PWB, PL 70.23 Item 5.
• STM PWB, PL 70.28 Item 4.
• TTM PWB, PL 70.90 Item 1.
312 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 5 3 Tra y 4 E m p t y R A P 0 2 4 - 9 5 4 , 0 2 4 - 9 5 8 By p a s s Tra y Fa u l t R A P
BSD 7.12 Tray 4 Paper Stacking (3TM) BSD 7.13 Bypass Tray Paper Sensing
BSD 7.21 Tray 4 Paper Stacking (TTM) 024-954 The bypass tray is empty.
024-953 Tray 4 is empty. 024-958 Bypass tray paper size mismatch.
Procedure Procedure
Enter dC330, code 074-101, tray 4 no paper sensor. Manually actuate the tray 4 no paper sensor, Enter dC330, code 075-100, bypass tray no paper sensor. Manually actuate the bypass tray no pa-
PL 80.20 Item 6. per sensor, PL 70.40 Item 12.
The display changes. The display changes.
Y N Y N
Check the tray 4 no paper sensor. Refer to GP 7 How to Check a Sensor. Check the bypass tray no paper sensor, refer to GP 7 How to Check a Sensor.
Perform the 074-210 Tray 4 Lift Fail RAP. Check the tray 4 feed/lift motor. If the fault persists, install Install new components as necessary:
new components as necessary: • Bypass tray no paper sensor, PL 70.40 Item 12.
• Tray 4 no paper sensor, PL 80.20 Item 6. • Drive PWB, PL 1.10 Item 4.
• 3TM PWB, PL 70.23 Item 5.
• TTM PWB, PL 70.90 Item 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 313
024-953 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 5 5 Tra y 6 E m p t y R A P 0 2 4 - 9 5 6 , 9 7 1 , 9 7 3 Tra y 7 R A P
BSD 7.15 HCF Paper Stacking 024-956 Tray 7 is empty.
024-955 Tray 6 is empty. 024-971 Tray 7 out of place.
WARNING: Ensure that the electricity to the machine is switched off while perform- Procedure
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- For information only, no service action necessary.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
Procedure
Enter dC330, code 078-200, HCF no paper sensor. Manually actuate the HCF no paper sensor, PL
80.61 Item 19.
The display changes.
Y N
Check the HCF no paper sensor. Refer to GP 7 How to Check a Sensor.
Perform the 078-250 HCF Lift Fault RAP. Check the HCF feed/lift motor. If the fault persists, install
new components as necessary:
• HCF no paper sensor, PL 80.61 Item 19.
• HCF PWB, PL 70.60 Item 9.
314 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 315
024-957, 024-974 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 6 5 , 0 2 4 - 9 6 6 AT S / A P S R A P 0 2 4 - 9 6 7 M i x e d W i d t h Pa p e r R A P
024-965 The paper specified for printing is not loaded in the tray. 024-967 Mixed width was detected with settings only available for stapling the same paper width.
024-966 The paper specified for printing cannot be detected. Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
WARNING: Ensure that the electricity to the machine is switched off while perform- tricity can cause death or injury. Moving parts can cause injury.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- possono causare lesioni personali.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de zas sueltas pueden producir lesiones.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. Perform the steps that follow:
Perform the steps that follow: 1. Advise the customer to cancel user staple.
1. Reload the relevant paper tray. 2. Verify the paper size is correct for the job performed and change either the settings on the UI or
the paper in the tray.
2. If the fault persists, perform the steps that follow:
3. Switch off, then switch on the machine, GP 10.
a. Switch off, then switch on the machine, GP 10. 4. Check GP 7 How to Check a Sensor.
b. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 5. If the fault persists, refer to the Finisher Manual for further troubleshooting.
6 are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected. Note: The following service manuals are external to this service manual and can be referenced
c. Reload the software, GP 4. when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
316 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 6 8 S ta p l e r / Pu n c h B a t t i n g R A P 0 2 4 - 9 6 9 D i f fe r e n t w i d t h M i x P u n c h R A P
024-968 Batting of Staple and Punch (Occurs in FCW-UI only). 024-969 Paper with different widths was detected during printing in the Punch mode.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Cancel the stapling or punching job. Refer the customer to the user documentation. 1. Advice the customer to cancel the punch mode (user intervention or auto cancellation).
2. Check GP 7 How to Check a Sensor. 2. Check GP 7 How to Check a Sensor.
3. If the fault persists, refer to the Finisher Manual for further troubleshooting. 3. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020. when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 • Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448 • Global B Office Finisher - EZK - Part Number 705P01448
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 317
024-968 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 7 0 Tra y 6 O u t o f P l a c e R A P 0 2 4 - 9 7 2 Tra y 6 S i z e M i s m a tc h R A P
BSD 7.14 HCF Paper Size Sensing and Tray Set BSD 7.14 HCF Paper Size Sensing and Tray Set
024-970 Tray 6 out of place. 024-972 Tray 6 size mismatch.
318 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 319
024-977, 978, 979 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 8 1 F i n i s h e r To p Tra y Fu l l R A P 0 2 4 - 9 8 2 S t a c ke r Lo w e r S a fe t y Wa r n i n g R A P
024-981 Finisher top tray paper full. 024-982 Stacker Tray Lower Safety SW ON was detected.
Procedure Height adjustment did not end within 250msec during Stacker Tray height adjustment for paper
output.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Stacker Height SNR1 OFF was not detected three times sequentially within 500ms after it had
tricity can cause death or injury. Moving parts can cause injury. started to descend.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Procedure
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques WARNING: Ensure that the electricity to the machine is switched off while perform-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. tricity can cause death or injury. Moving parts can cause injury.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
possono causare lesioni personali. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras possono causare lesioni personali.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
zas sueltas pueden producir lesiones. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Perform the steps that follow:
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
1. Advise the customer to remove paper from the finisher top tray. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
2. Check GP 7 How to Check a Sensor. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
3. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Perform the steps that follow:
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020. 1. Advise the customer to remove paper from the Stacker.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 2. Remove obstacles from the Stacker.
• Global B Office Finisher - EZK - Part Number 705P01448 a. The Stacker obstacles is detected.
b. The system stops after the last sheet of the set is output in the Staple mode. The system
stops after the scheduled paper is output in the Staple OFF mode.
3. After that, the system prohibits use of the Stacker.
4. Check GP 7 How to Check a Sensor.
5. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
320 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 024-981
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 4 - 9 8 4 B o o k l e t Lo w S t a p l e F R A P 0 2 4 - 9 8 5 By p a s s Tra y O b s t r u c t e d R A P
024-984 024-985 Bypass tray stopped due to an obstruction.
1. Booklet Stapler Low Staple F signal ON was detected just before Stapling operation. Procedure
2. Booklet Stapler Low Staple F signal was detected at Power ON, at initialization, or when the in- Have the customer ensure the correct paper size or type is loaded in the bypass tray in the correct
terlock was closed. orientation. Resubmit the job.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to replace the staple cartridge for Booklet.
2. Check GP 7 How to Check a Sensor.
3. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 321
024-984 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 4 - 9 8 9 B o o k l e t Lo w S t a p l e R R A P
024-989
1. Booklet Stapler Low Staple R signal ON was detected just before Stapling operation.
2. Booklet Stapler Low Staple R signal was detected at Power ON, at initialization, or when the in-
terlock was closed.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to check for staple needles and reload them correctly.
2. Check GP 7 How to Check a Sensor.
3. If the fault persists, refer to the Finisher Manual for further troubleshooting.
Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448
322 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 024-989
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
Perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 6 - 4 0 0 U S B H o s t Co n n e c t i o n N u m b e r E x c e e d e d R A P 0 2 6 - 4 0 3 S t o p p r i n t i n g a n d w a i t fo r t o n e r c o o l i n g R A P
026-400 The number of machines that are connected to the USB Host Port of this machine has ex- 026-403 When IOT sends notification that cooling related to the toner is required when the IOT in-
ceeded the maximum permissible number of connections. ternal temperature is high.
Procedure Procedure
Perform the steps that follow: Inform the customer to give the machine time to cool down before proceeding.
1. Switch off, then switch on the machine, GP 10.
2. Advise the customer to disconnect some of the machines that are connected to this USB host
port and ensure that the number of connected machines are below the maximum permissible
number of connections.
324 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 6 - 7 0 0 L DA P Pr o t o c o l E r r o r R A P 0 2 6 - 7 0 1 A d d r e s s B o o k Re q u e s t O v e r f l o w R A P
026-700 It was detected that the error response returned from the server does not exist in the LDAP 026-701 The software in the machine was subjected to a large amount of simultaneous address
protocol definitions. queries from multiple machine panel and Web UI input machines. The processing capacity of the
JRM directory service has been exceeded.
Procedure
Perform the steps that follow: Procedure
Perform the steps that follow:
1. Advise the customer that this fault is caused when the server uses an undefined LDAP protocol
that is not supported by the machine. Correct any mistakes in server settings or client operation. 1. Advise the customer that when performing simultaneous queries on the address book in the ma-
2. If the fault persists, reload the software, GP 4. chine from multiple machine panel and Web UI input machines, lower the query interval.
2. If the fault persists, reload the software, GP 4.
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026-700 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
02 6 - 7 0 2 A d d r e s s B o o k Di r ec t o r y Se rv ic e O ve rf l o w R A P 0 2 6 - 7 0 3 A b o r t W i t h Lo g o u t R A P
026-702 The JRM directory service, which is an internal software of the machine, has simultane- 026-703 At installation of additional document, authentication is already cancelled.
ously received two or more requests for the same operation.
Procedure
Procedure Advise the customer to make it impossible for authentication to be cancelled at additional docu-
Reload the software, GP 4. ment loading.
326 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 6 - 7 0 4 D o c u Wo r k s E r r o r R A P 0 2 6 - 7 0 5 D o c u Wo r k s S h o r t o f M e m o r y R A P
026-704 In process of operating DocuWorks decomposer, there has occurred; a syntax error, use of 026-705 In process of operating DocuWorks decomposer, lack of memory has been detected.
an undefined command, a parameter error, damage to DocuWorks file, or an internal error of Docu-
Works decomposer. Procedure
Advise the customer to:
Procedure
Advise the customer to print from DocuWorks viewer by use of printer driver (ART-EX, PCL, etc.). 1. Change print mode from High Resolution to Standard or from Standard to High Speed.
2. Print from DocuWorks viewer by use of printer driver (ART-EX, PCL, etc.).
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026-704 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 6 - 7 0 6 , 0 2 6 - 7 0 7 D o c u Wo r k s E r r o r R A P 0 2 6 - 7 08 U RL D ata O ver Si ze RA P
026-706 DocuWorks decomposer has processed a DocuWorks document printing of which is 026-708 The size of a scan to URL job has exceeded the upper limit of the size of scanned data per
prohibited. job.
026-707 In the processing of a security-protected DocuWorks file, either of the password set on the Procedure
UI panel and the XPJL specified password (set in ContentsBridge utility) does not match.
Advise the customer to:
Procedure 1. Reduce a resolution send parameter (image-to-send quality) then re-send the job.
Advise the customer to: 2. Reduce a magnification send parameter, then re-send the job.
1. Enter the correct password. 3. Increase the maximum file accumulated data size.
2. Enter Full Access Password, etc. from DocuWorks viewer then disable printing prohibited. Print
using printer driver (ART-EX, PCL, etc.).
328 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure Procedure
For information only, no service action necessary. Advise the customer to wait for approximately Perform the steps that follow:
one day until an automatic deletion of documents makes space available. Then re-run the job.
1. Advise the customer to:
a. Ask the sender of the S/MIME encrypted mail to encrypt the mail by the encryption method
(3DES), then re-send it.
b. Set FIPS140 Authentication Mode of the machine to off.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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026-709 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 6 - 7 1 1 M u l t i - Pa g e F i l e S i z e R A P 0 2 6 - 7 12 H T T P O u t Jo b Ove r l ap E rr o r R A P
026-711 The upper limit size of the multi-page file format generated in scan service has been 026-712 The high compression/OCR processing module has detected that a job that specifies high
exceeded. compression/OCR processing and is to be taken out using HTTP has started while another job to be
sent via the network is undergoing high compression/OCR processing.
Procedure
Advise the customer to: Procedure
For information only, no service action necessary. Advise the customer that as a job specifying high
1. Reduce the resolution level (scanned-image quality), then re-run the job. compression/OCR processing is in progress, wait until the job is complete before running another
2. Reduce the number of documents, then re-run the job. job.
330 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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Procedure
Advise the customer to:
1. Check whether the transfer destination WSD scan client and the machine are able to communi-
cate via the network. For example:
• Check whether the WSD scan client has enough free capacity.
• Check the connection of the network cable.
2. When using DADF, perform the scan using Windows Fax & Scan. Or, change to the platen to per-
form the scan.
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0 2 6 - 7 3 9 Wa i t i n g S c a n J o b D e l e t e d R A P
026-739 When there are paused scan jobs during the successful completion of a login/logout.
Procedure
For one occurrence, take no action. If the fault persists, reload the software, GP 4.
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027-442, 443, 444 Duplicate IP Address 1 RAP 027-445 Illegal IP Address RAP
027-442 IPv6 - stateless auto setting IP address 1 is duplicated. 027-445 IPv6 - manually set IP address is invalid.
027-443 IPv6 - stateless auto setting IP address 2 is duplicated. Procedure
027-444 IPv6 - stateless auto setting IP address 3 is duplicated. Perform the steps that follow:
1. Advise the customer to change the IPv6 (Manual Setting Address) of this machine to the IPv6
Procedure address that can be used as the self-machine address.
Perform the steps that follow:
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
1. Advise the customer to either change the IPv6 Stateless Auto Setting Address 1, 2 or 3 of this
machine or the IPv6 address of the other machine on the network.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to change the IPv6 (Manual Setting Address) of this machine to the IPv6 1. Advise the customer to change the IPv6 Link Local Address of this machine or the IPv6 address
address that can be used as the self-machine address. of the other machine on the network.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP. 2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. Advise the customer to change the duplicated IP address of the PC. 1. Check with the System Administrator that the mail server has been launched and the environ-
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP. ment is already used for other purposes (such as for PC).
2. Check that a correct SMTP server address is reflected in the machine setting list:
a. When the SMTP server address is specified using IP address, set a correct IP address.
b. When the SMTP server address is specified using FQDN, check that the FQDN name is cor-
rect. Also check that a correct DNS server address is set for the machine, and set a correct IP
address.
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0 2 7 - 5 0 1 P O P S e r v e r Fa i l fo r M a i l I O R A P 0 2 7 - 5 0 2 P O P A u t h e n t i c a t i o n Fa i l fo r M a i l I O R A P
027-501 Incorrect POP server name was detected. 027-502 POP authentication fail for mail IO.
Procedure Procedure
Advise the customer to: Perform the steps that follow:
1. Check with the System Administrator that the mail server has been launched and the environ- 1. Advise the customer to specify the correct POP server authentication information.
ment is already used for other purposes (such as for PC). 2. Perform the 027-501 POP Server Fail for Mail IO RAP, then advise the customer to specify a cor-
2. Check that a correct POP server address is reflected in the machine setting list: rect POP User Name.
a. When the POP server address is specified using IP address, set a correct IP address. 3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
b. When the POP server address is specified using FQDN, check that FQDN name is correct. Also
check that a correct DNS server address is set for the machine, and set a correct IP address.
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Procedure
Advise the customer to wait for a while, then perform the operation again.
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Procedure Procedure
Advise the customer to check the connection to the DNS. Or, check whether the SMB server name Advise the customer to set the DNS server address. Or, set the SMB server address of the transfer
of the transfer destination has been registered in the DNS. destination using IP address.
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0 2 7 - 5 1 6 S e r v e r Co n n e c t i o n E r r o r i n S M B R A P 0 2 7 - 5 1 8 L o g i n N a m e o r Pa s s w o r d E r r o r i n S M B R A P
027-516 Problem with connection to server during SMB scan. 027-518 Login name or a password error in SMB.
Procedure Procedure
Advise the customer to: Advise the customer to check the password that was set for the shared folder.
1. Check that network communication between the transfer destination SMB server and this ma-
chine is available, by checking:
a. The connection of network cables.
b. The TCP/IP settings.
c. For communication through port 137 (UDP), port 138 (UDP) and port 139 (TCP).
2. Check the network settings that follow to see if the computer operates as an SMB server.
a. Check that the file sharing service for Microsoft network is enabled.
b. Check that NetBIOS over TCP/IP is enabled in the TCP/IP settings.
c. Check the file sharing service (communications through port 137 (UDP), port 138 (UDP) and
port 139 (TCP)) is allowed in the firewall settings.
3. For communication that goes beyond the subnet, check the WINS server settings and check
whether the server name address can be resolved correctly.
4. Check whether the NetBIOS interface machine at the transfer destination SMB server has
started.
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0 2 7 - 5 1 9 S c a n n i n g P i c t u r e Pr e s e r v a t i o n P l a c e E r r o r R A P 0 2 7 - 5 2 0 F i l e N a m e A c q u i s i t i o n Fa i l u r e R A P
027-519 Scan image storage destination or file name specification error during scanner (save to 027-520 Unable to obtain the file/folder name on the SMB scan server.
PC) SMB transfer.
Procedure
Procedure Switch off, then switch on the machine, GP 10.
Advise the customer to:
1. Check if the storage destination is correct.
2. Check if a prohibited character was detected in the specified storage destination or file name.
3. Check if the specified storage destination is linked to a different shared folder due to the distrib-
uted file system (DFS).
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0 2 7 - 5 2 1 F i l e N a m e S u f fi x L i m i t O v e r i n S M B R A P 0 2 7 - 5 2 2 F i l e C r e a t i o n Fa i l u r e i n S M B R A P
027-521 The SMB scan file name/folder name suffix has exceeded the limit value. 027-522 Failed to create an SMB scan file.
Procedure Procedure
Advise the customer to change the file name/destination folder on the SMB scan server. Else, move Advise the customer to:
or delete the files in the destination folder.
1. Check if the specified file name already exists on the server.
2. Check if the specified file name is in use.
3. Check if the specified file name already exists as a directory.
4. Check if a prohibited character was detected in the specified file name.
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0 2 7 - 5 2 3 Lo c k Fo l d e r C r e a t i o n Fa i l u r e i n S M B R A P 0 2 7 - 5 2 4 Fo l d e r C r e a t i o n Fa i l u r e i n S M B R A P
027-523 Failed to create an SMB scan lock folder. 027-524 Failed to create an SMB scan folder.
Procedure Procedure
Advise the customer to: Advise the customer to check if a file or folder with the same name as the specified name exists on
the SMB server.
1. Manually delete the lock directory (*.LCK) from the transfer destination.
2. Check whether a folder with the same name as the specified name already exists.
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0 2 7 - 5 2 5 , 0 2 7 - 5 2 7 F i l e D e l e t e Fa i l u r e i n S M B R A P 0 2 7 - 5 2 6 Lo c k Fo l d e r D e l e t e Fa i l u r e i n S M B R A P
027-525 Failed to delete an SMB scan file. 027-526 Failed to delete an SMB scan lock folder.
027-527 Failed to delete an SMB scan folder. Procedure
Advise the customer to manually delete the lock directory (*.LCK) from the transfer destination, then
Procedure retry the job.
Advise the customer to check whether the file in the specified storage destination is being used by
another user.
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0 2 7 - 5 2 8 D a t a W r i t e Fa i l u r e t o S M B S e r v e r R A P 0 2 7 - 5 2 9 D a t a Re a d Fa i l u r e Fr o m S M B S e r v e r R A P
027-528 The storage destination on the SMB scan data server has no free space. 027-529 Unexpected error of the SMB scan data server.
Procedure Procedure
Advise the customer to check that the storage destination has enough free space. Advise the customer to log in to the SMB server from another PC using the same user name and
check whether they can write a file into the same storage destination on that SMB server.
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0 2 7 - 5 3 0 F i l e N a m e D u p l i c a t e Fa i l u r e i n S M B R A P 0 2 7 - 5 3 1 S M B S c a n F i l i n g Po l i c y I n j u s t i c e R A P
027-530 Cancel Job is selected for SMB scan File Name Conflict. 027-531 Incorrect SMB scan filing policy (when additional items are selected).
Procedure Procedure
Advise the customer to set File Name Conflict to other than Cancel Job. Advise the customer to check that the file format is not set to Multi-page When Add is selected for
File Name Conflict.
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Procedure Procedure
Advise the customer to check that the NEXTNAME.DAT file is correct when Add is selected for File Advise the customer to check that the server name of the SMB server is correct.
Name Conflict.
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0 2 7 - 5 4 7 , 0 2 7 - 5 4 8 S M B Pr o t o c o l E r r o r s 1 R A P 0 2 7 - 5 4 9 , 0 2 7 - 5 7 2 t o 0 2 7 - 5 7 6 S M B Pr o t o c o l E r r o r 4 - 0 0 9 R A P
027-547 SMB protocol error (4-007), the scan domain name specification is incorrect . 027-549 SMB protocol error (4-009), the specification of password is incorrect.
027-548 SMB protocol error (4-008), the scan user name specification is incorrect 027-572 SMB protocol error (4-032), incorrect parameter.
Procedure
Advise the customer to perform the operation again.
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0 2 7 - 5 6 4 S M B Pr o t o c o l E r r o r 4 - 0 2 4 R A P 0 2 7 - 5 6 5 , 0 2 7 - 5 7 8 S M B Pr o t o c o l E r r o r s 2 R A P
027-564 SMB protocol error (4-024), the host is missing. 027-565 SMB protocol error (4-025), cannot connect.
Procedure 027-578 SMB protocol error (4-038), communication timeout has occurred.
Advise the customer to:
Procedure
1. Check that the authentication server and the machine can communicate through the network Advise the customer to check that the authentication server and the machine can communicate
(check the network group, TCP/IP settings, check the communication at Port No. 137 (UDP)/Port through the network (check the network group, TCP/IP settings, check the communication at Port
No. 138 (UDP)/Port No. 139 (TCP)). No. 137 (UDP)/Port No. 138 (UDP)/Port No. 139 (TCP)).
2. If the authentication server and the machine are connected to different subnets, check that the
machine has settings that can resolve the address of the authentication server.
3. Check if the NetBIOS over TCP/IP has become enabled at the authentication server settings:
a. Check if the authentication server and the machine can resolve the addresses from the
WINS server.
b. Check if the authentication server and the machine can resolve the addresses from the DNS
server.
4. Check if the NetBIOS over TCP/IP has become enabled at the authentication server settings.
5. Check at the Internet connection firewall if the communication through Ports 137, 138 and 139
are not blocked.
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Procedure Procedure
Advise the customer to check if the SMB client has been started. Advise the customer to check that SMB (TCP/IP) is enabled.
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0 2 7 - 5 8 4 S M B Pr o t o c o l E r r o r 4 - 0 4 4 R A P 0 2 7 - 5 8 5 S M B Pr o t o c o l E r r o r 4 - 0 4 5 R A P
027-584 SMB protocol error (4-044), authentication server common security mode is operating. 027-585 SMB protocol error (4-045), scan login not available time period.
Procedure Procedure
Advise the customer to set the authentication server to Windows other than Win95/Win98/Me. Advise the customer to check with the system administrator for the time period when logging in is
allowed.
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0 2 7 - 5 8 6 S M B Pr o t o c o l E r r o r 4 - 0 4 6 R A P 0 2 7 - 5 8 7 S M B Pr o t o c o l E r r o r 4 - 0 4 7 R A P
027-586 SMB protocol error (4-046), the password has expired. 027-587 SMB protocol error (4-047), the password must be changed.
Procedure Procedure
Advise the customer to obtain a valid password from the system administrator. Advise the customer to request the system administrator to disable the change password at next
login setting.
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0 2 7 - 5 8 8 , 0 2 7 - 5 8 9 S M B Pr o t o c o l E r r o r s 3 R A P 0 2 7 - 5 9 0 S M B Pr o t o c o l E r r o r 4 - 0 5 0 R A P
027-588 SMB protocol error (4-048), the user account is disabled. 027-590 SMB protocol error (4-050), the user account has expired.
027-589 SMB protocol error (4-049), locked out. Procedure
Advise the customer to obtain a valid user account from the system administrator or request the
Procedure system administrator extend the validity period of the account.
Advise the customer to request the system administrator to enable or unlock the user account. as
necessary.
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0 2 7 - 5 9 1 S M B Pr o t o c o l E r r o r 4 - 0 5 1 R A P 0 2 7 - 6 0 0 E x t e r n a l Pr i n t C h e c k M o d e E r r o r R A P
027-591 SMB protocol error (4-051), the user account is restricted. Blank password is not allowed. 027-600 External print check mode error .
Procedure Procedure
Advise the customer to request the system administrator set a user password. Switch off, then switch on the machine, GP 10.
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027-700 Mail Address Domain Error RAP 0 2 7 -7 01 D isc onn ec t e d Ne t wor k Cab l e R AP
027-700 The domain of the destination mail address is designated as a prohibited domain. 027-701 In external authentication, the disconnected cable is detected.
Procedure Procedure
Advise the customer to check that the domain of the destination mail address is not designated as Ensure the network cable is connected correctly.
a prohibited domain.
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0 2 7 - 7 1 6 U n s i g n e d M a i l Re c e i p t Wa s Re j e c t e d R A P 0 2 7 - 7 1 7 N o M X Re c o r d a t D N S R A P
027-716 Prohibited unsigned mail was detected. All the S/MIME unsigned mails (including standard 027-717 An enquiry was sent to the DNS server for the MX record, but it cannot be obtained.
mails and S/MIME encrypted mails) are discarded.
Procedure
Procedure Advise the customer to:
Perform the steps that follow:
1. Check with the DNS server administrator on the existence of DNS/MX record.
1. Reload the software, GP 4. 2. Check that the DNS server settings of the machine are correctly set.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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0 2 7 - 7 2 3 E x t e n s i o n S e r v e r A u t h e n t i c a t i o n Fa i l R A P 0 2 7 - 7 2 4 , 7 2 5 , 7 2 6 E x t e n s i o n S e r v e r A c c e s s Fa i l R A P
027-723 Application interface during web service interface - authentication failure. 027-724 Application interface during web service interface - access failure.
Procedure 027-725 Application interface during web service interface - job operation failure.
Perform the steps that follow: 027-726 Application interface during web service interface - unknown job status.
1. Advise the customer to check the user name and password to be entered for creating a job flow.
Procedure
2. If the fault persists, reload the software, GP 4. Perform the steps that follow:
1. Advise the customer to check that the application interface is working correctly.
2. If the fault persists, reload the software, GP 4.
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0 2 7 - 7 2 7 E x t e n s i o n S e r v e r Pa r a m e t e r s R A P 0 2 7 - 7 28 E x t en s io n Se r ve r F i l e E x ce e d ed R A P
027-727 Application interface during web service - invalid parameter. 027-728 The number of files requested to be sent exceeded the maximum number of files that can
be sent during Web service interface (this occurs when a single-page document is being stored).
Procedure
Perform the steps that follow: Procedure
Perform the steps that follow:
1. Advise the customer to check the parameters for creating a job flow.
2. If the fault persists, reload the software, GP 4. 1. Advise the customer to set a job so that the maximum number of files that can be sent will not
be exceeded.
2. If the fault persists, reload the software, GP 4.
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0 2 7 - 7 3 0 S MT P M a i l D i v i s i o n E r r o r R A P 0 2 7 - 7 32 Se r ve r A c c e s s E r ro r R A P
027-730 A mail was split in linking to the system. 027-732 Job template server access error.
Procedure Procedure
Advise the customer to increase the preset pagination value, or reduce the number of original pages Advise the customer to check that the server disk is normal and has free space, and then retry the
scanned. operation.
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02 7 - 7 3 3 S er ve r S SL E r r o r R A P 0 2 7 - 7 3 4 S e r v e r C e r t i fi c a t e E r r o r R A P
027-733 The SSL setting for the job template server did not become enabled. 027-734 The SSL setting for the job template server did not become enabled.
Procedure Procedure
Advise the customer to check that the SSL setting for the job template server is enabled. Advise the customer to:
1. Using the HTTPS protocol, check whether the job template server is accessible from the PC.
2. Check whether the SSL server certificate of the job template server is registered in the machine.
3. Check whether the SSL server certificate of the job template server is valid. For example, check
that:
a. The certificate has not expired yet.
b. The time that is set in the machine is correct.
c. It is not in the discard list.
d. The certificate path of the SSL server certificate and import any necessary CA certificate.
4. If the certificate is not registered in the job template server, disable the machine certificate
validation.
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0 2 7 - 7 3 5 M a c h i n e S S L C o n fi g u r a t i o n E r r o r R A P 0 2 7 - 7 3 6 M a c h i n e C e r t i fi c a t e E r r o r R A P
027-735 When SSL transfer was instructed, the SSL setting of the machine is disabled. 027-736 When server certificate validation is instructed, the server certificate validation of the ma-
chine is disabled.
Procedure
Advise the customer to enable the SSL settings of the machine or specify HTTP as the transfer Procedure
protocol. Advise the customer to enable the server certificate validation settings of the machine or disable
the server certificate validation setting during transfer.
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0 2 7 - 7 3 7 Te m p l a t e S e r v e r Re a d E r r o r R A P 0 2 7 - 7 3 9 I n v a l i d Te m p l a t e S e r v e r Pa t h R A P
027-737 An error was received from the server to a FTP command ’TYPE A’, ’LIST’, or ’RETR’. 027-739 An error was received from the server to the FTP command ’CWD’.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check that Read Authorization is established for the storage destination 1. Advise the customer to set the resource of the storage destination path from the client PC.
server directory set as a resource. 2. If the fault persists, reload the software, GP 4.
2. If the fault persists, reload the software, GP 4.
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0 2 7 - 7 4 0 Te m p l a t e S e r v e r Lo g i n E r r o r R A P 0 2 7 - 7 4 1 Te m p l a t e S e r v e r Co n n e c t Fa i l R A P
027-740 Login to the FTP Server failed. 027-741 Cannot connect to the job template pool server.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the user information: 1. Advise the customer to:
a. Set the log-in name and password in the job template file storage destination. a. Check hat the network cable is connected correctly.
b. From some other PC connected to the network, check that they can log in with the relevant b. From the destination server, ping the machine.
account. c. Perform the ping test on the destination server from PSW.
c. From a client PC, set a login name and password as a resource d. From a client PC, check that the FTP connection to the destination server is possible.
2. If the fault persists, reload the software, GP 4. 2. If the fault persists, reload the software, GP 4.
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0 2 7 - 7 4 2 H D D F i l e Sy s t e m Fu l l R A P 0 2 7 - 7 4 3 Te m p l a t e S e r v e r I n s t a l l E r r o r R A P
027-742 The HDD was full when writing to a local HDD job template or when writing temporary 027-743 The address format of the job template pool server is incorrect.
work files.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to set the parameters related to the job template pool server.
1. Advise the customer to: 2. If the fault persists, reload the software, GP 4.
a. Wait a while then try again as scanned images may cause the HDD to be full.
b. Delete the files in the HDD.
2. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
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0 2 7 - 7 4 4 Te m p l a t e S e r v e r E r r o r 1 R A P 0 2 7 - 7 4 5 Te m p l a t e S e r v e r E r r o r 2 R A P
027-744 An error occurred while calling the DNS resolution library. 027-745 The job template pool server address cannot be resolved (the DNS address is not set).
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the connection to the DNS and whether the job template pool 1. Advise the customer to set the DNS address or set the job template pool server address using IP
server domain name has been registered in the DNS. address.
2. Reload the software, GP 4. 2. Reload the software, GP 4.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP. 3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 4 6 J o b Te m p l a t e Po o l S e r v e r N o t Re a d y R A P 0 2 7 - 7 5 0 Fa x D o c u m e n t I n h i b i t e d R A P
027-746 The port of the protocol specified in job template pool server settings has not started. 027-750 Transfer instruction when internet fax transfer is prohibited, or scan and printer document
print instruction during interruption.
Procedure
Perform the steps that follow: Procedure
Perform the steps that follow:
1. Advise the customer to start the port of the protocol (FTP client or SMB) specified in job tem-
plate pool server settings. 1. Advise the customer to change the transfer settings to receive internet fax.
2. Reload the software, GP 4. 2. Reload the software, GP 4.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP. 3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 5 1 J o b Te m p l a t e A n a l y s i s E r r o r R A P 0 2 7 - 7 5 2 Re q u i r e d U s e r E n t r y N o t E n t e r e d R A P
027-751 Instruction analysis error. 027-752 With the required user entry not entered, the instruction to start the job was given.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to re-examine the contents of the instruction. 1. Advise the customer to:
2. If the fault persists, reload the software, GP 4. a. Not link the box to the instruction that requires user entry.
b. Set preset values for the items in the instruction requiring user entry.
2. If the fault persists, reload the software, GP 4.
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Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to enable the service. 1. Advise the customer to check the system data setting of the XDW/PDF signature and the signa-
2. If the fault persists, reload the software, GP 4. ture setting that is specified in the instruction. If the system data setting is different from the
setting in the instruction, either change the instruction or change the system data.
2. If the fault persists, reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 5 7 E x t e n s i o n S e r v e r S S L Fa i l R A P 0 2 7 - 7 5 8 Sy s t e m C r e d e n t i a l S e t t i n g E r r o r R A P
027-757 Web application linkage during service linkage SSL access failed. 027-758 Login credential setting error at remote authentication LDAP.
Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. Advise the customer to: 1. Check whether the login name and password have been set correctly.
a. Check the server/network connection. 2. Consult with the Network Administrator to check the authentication settings at the LDAP Server.
b. Check the communication route that can be reached.
c. Ping the DNS server.
d. Check if the CA certificate of the connection destination server is imported to the machine
by using the browser.
e. Check if the machine does not go through the proxy that SSL has the function to check the
communication details SSL.
f. Specify the machine as out of the SSL proxy target.
g. Check if the server supports the relevant encryption method.
h. Set the client certificate to the machine.
i. Import the client certificate to the machine and set to use as the client certificate.
j. Check the daylight saving time difference to see if the date/time of the machine is correct.
2. If the fault persists, reload the software, GP 4.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 5 9 Re fe r e n c e S e r v e r Co n n e c t i o n E r r o r R A P 0 2 7 - 7 6 0 X J T Co m m a n d Fa i l R A P
027-759 Reference server connection fail at remote authentication LDAP. 027-760 Incorrect command from XDOD client.
Procedure Procedure
Advise the customer to: Perform the steps that follow:
1. Check whether the machines network settings are set correctly. 1. Advise the customer to:
2. Consult with the network administrator to check the connection status from the machine to the a. Check if the parameter setting specified in XDOD client is out of system specifications.
reference server.
b. Check the XDOD client and controller versions.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 375
027-759 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 6 1 We b Pr i n t Ti m e o u t R A P 0 2 7 - 7 6 2 I l l e g a l W e b Pr i n t J o b T i c ke t R A P
027-761 Although a web print job was received, the machine did not start printing on time. 027-762 Although a web print job was received, the attached job execution ticket is incorrect.
Procedure Procedure
Advise the customer to: Advise the customer to repeat the print instruction.
1. If on-demand print for multiple documents was instructed using the external access function, re-
duce the number of documents then retry it.
2. Either extend the print on demand print duration or set it to 0.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 6 3 A u d i t r o n C a n n o t Ve r i fy U s e r R A P 0 2 7 - 7 6 4 A i r Pr i n t S c a n D a ta Tra n s fe r Fa i l R A P
027-763 The machine cannot check user info with the external accounting server. 027-764 The machine cannot check user info with the external accounting server.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check if the external accounting server is working correctly. 1. Check that network communication between the transfer destination AirPrint scan client and
2. Connect the cable correctly. the machine is available.
2. Check whether the AirPrint scan client has enough free capacity.
3. Set up the machine so that it can correctly communicate with the external accounting server.
3. Check the network cable connection.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 377
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 6 5 H o s t N a m e S o l u t i o n E r r o r i n W e b DA V R A P 0 2 7 - 7 6 6 P r o x y N a m e S o l u t i o n E r r o r i n W e b DA V R A P
027-765 DNS failed to resolve the specified host name. 027-766 DNS failed to resolve the proxy server name.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check that the scan document destination WebDAV server is registered in DNS. 1. Check that the proxy server name that is configured on the machine is registered in DNS.
2. Check that the DNS server connection is good. 2. Check that the DNS server connection is good.
3. Check that the DNS server is correctly configured. 3. Check that the address of the DNS server is correctly configured.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 6 7 We b DAV S e r v e r S S L A c c e s s Fa i l R A P 0 2 7 - 7 6 8 We b DAV S e r v e r Ce r t i fi c a t e Fa i l R A P
027-767 An error has occurred during the SSL/TLS connection. 027-768 There is a problem with the SSL certificate of the server.
Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check the access from the PC to the scan document destination WebDAV server. 1. Check the access from the PC to the scan document destination WebDAV server.
2. Check the scan document SSL settings of the destination WebDAV server. 2. Ensure the machine is registered.
3. Check the scan document destination WebDAV server name and server path name. 3. Ensure the scan SSL server certificate of the document destination WebDAV server is correct. For
example:
a. Check the expiration date.
b. Check that the machine time is correct.
c. Check that they are not on the disposal list.
d. Check the SSL server certificate of the certification path.
4. If the Scan document certificate to the destination WebDAV server is not registered, disable the
certificate validation of the machine.
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027-767 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Advise the customer to: Perform the steps that follow:
1. Check the network cable connection. 1. Advise the customer to change the job conditions then try again.
2. Check the access from the PC to the Scan document destination WebDAV server. 2. If the fault persists, reload the software, GP 4.
3. Ensure the correct network interface is selected.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 7 1 D F E D i s k Fu l l R A P 0 2 7 - 7 7 2 , 7 7 4 , 7 7 6 S MT P S e r v e r E r r o r R A P
027-771 The remaining HDD capacity in the DFE became less than 500Mb when printing from 027-772 The SMTP server refused the HELO command (after connection to the server).
DFE.
027-774 Unavailable letters were specified as a destination address (after connection to the server)
Procedure .
Perform the steps that follow: 027-776 The SMTP server refused the EHLO command (after connection to the server) .
1. Advise the customer to:
Procedure
a. Change the job parameters, then try again. Advise the customer to use only ASCII letters for the machine host name and destination address.
b. Delete unnecessary files from the HDD in the DFE.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 381
027-771 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 7 5 To o M a n y S MT P A d d r e s s e s R A P 0 2 7 - 7 7 7 S MT P S e r ve r N o n S u p p o r t R A P
027-775 The SMTP server refused the EHLO command (after connection to the server) . 027-777 The SMTP server does not support SMTP-AUTH (after connection to the server) .
Procedure Procedure
Advise the customer to reduce the number of mail addresses. Advise the customer to send mail without setting SMTP-AUTH.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 7 8 N o M o d e S p e c i fi e d b y S M T P - A U T H R A P 0 2 7 - 7 7 9 A u t h e n t i c a t i o n Fa i l u r e b y S MT P - A U T H R A P
027-778 The mode specified by SMTP-AUTH was not found (after connection to the server) . 027-779 Authentication fail (after connecting to the server).
Procedure Procedure
Advise the customer to contact the network administrator to check what SMTP authentication Advise the customer to check if the authentication information (user name/password) has been set
method the server uses. correctly.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 383
027-778 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 8 0 We b DAV N e t w o r k I n t e r fa c e Fa i l R A P 0 2 7 - 7 8 1 W e b DA V S p o o l S i z e O v e r R A P
027-780 The specified network interface can not be used. 027-781 Writing of scan data spool file failed because the disk is full.
Procedure Procedure
Advise the customer to select the network interface that can be used. Advise the customer to split the scan data.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 8 2 W e b DA V S e r v e r R e d i r e c t o r L i m i t R A P 0 2 7 - 7 8 3 W e b DA V U s e r A u t h e n t i c a t i o n R A P
027-782 Maximum number of WebDAV server redirections has occurred. 027-783 WebDAV server is not authenticated.
Procedure Procedure
Advise the customer to check the redirection settings of the WebDAV server. Advise the customer to:
1. Check the access from the PC to the scan document destination WebDAV server.
2. Check the login user name and password.
3. Check the scan document destination WebDAV server name and server path name.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 385
027-782 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 8 4 W e b DA V P r o x y S e r v e r A u t h e n t i c a t i o n R A P 0 2 7 - 7 8 7 We b DAV F i l e N a m e D u p u l i c a t i o n Fa i l R A P
027-784 WebDAV proxy server authentication failure. 027-787 Override is selected in the scan file name duplication when processing.
Procedure Procedure
Advise the customer to check that the user name and password for the proxy server that was con- Advise the customer to set the processing of duplicated filenames at the time of scanning job exe-
figured on the machine are correct. cution to anything other than Stop the Job (Not Save).
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Service Manual 027-784
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 7 - 7 8 8 , 0 2 7 - 7 9 3 We b DAV Re q u e s t Fa i l R A P 0 2 7 - 7 8 9 , 7 9 1 , 7 9 5 A c c e s s Fo r b i d d e n R A P
027-788 Bad request answered from WebDAV server. 027-789 Access forbidden reply from WebDAV server.
027-793 Error number 400 from the WebDAV server has been answered. 027-791 WebDAV server method not allowed.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 387
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 9 0 , 0 2 9 - 7 9 2 We b DAV F i l e N o t Fo u n d R A P 0 2 7 - 7 9 4 We b DAV S e r v e r I n t e r n a l Fa i l R A P
027-790 WebDAV server not found. 027-794 WebDAV server internal error.
027-792 WebDAV server conflict. Procedure
Advise the customer to:
Procedure
Advise the customer to ensure that the WebDAV storage path and directory specified in the server 1. Check that the WebDAV server is up and running.
exist. 2. Check the access from the PC to the scan document destination WebDAV server.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to correct the settings, then repeat the operation. 1. Advise the customer to specify the output destination that can be processed by the machine,
2. If the fault persists, reload the software, GP 4. then repeat the operation.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 389
027-796 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 7 - 7 9 8 J F S Ta r g e t D o c u m e n t N o t Fo u n d R A P 0 2 7 - 7 9 9 W e b DA V S e r v e r I n s u f f i c i e n t S t o r a g e R A P
027-798 The execution target document in the instruction set does not exist. 027-799 There is no free space in the storage location on the WebDAV server.
Procedure Procedure
Perform the steps that follow: Advise the customer to check whether or not there is free space in the storage location.
1. Advise the customer to select another document, then repeat the operation.
2. If the fault persists, reload the software, GP 4.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 8 - 9 8 7 Tra y S i z e M i s m a t c h R A P
028-987 ATS/APS no destination, tray can not detect paper size.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Reload the relevant paper tray.
2. Set the specified paper on the specified tray.
3. If the fault persists, perform the steps that follow:
a. Switch off, then switch on the machine, GP 10.
b. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item
6 are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
c. Reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 9 - 7 0 0 , 0 2 9 - 7 0 1 W e b DA V S e r v e r R e s p o n s e R A P
029-700 Error No.500 bill from the WebDAV server has been answered.
029-701 The response from the server does not meet the specifications of the WebDAV.
Procedure
Advise the customer to:
1. Ensure that the WebDAV server is up and running.
2. Verify the configuration of the server .
3. Check the access from the PC to the scan document destination WebDAV server.
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Service Manual 029-700, 029-701
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 9 - 7 0 2 W e b DA V C l i e n t R A P 0 2 9 - 7 0 3 A i r Pr i n t S c a n C l i e n t R A P
029-702 An unexpected error has occurred in the internal library. 029-703 An error has occurred during the communication with the AirPrint scan client.
Procedure Procedure
Advise the customer to retry the same operation. Advise the customer to:
1. Check the connection of the network cable.
2. Check the transfer destination AirPrint scan client status.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 9 - 7 0 4 , 7 1 1 I n v a l i d PA C F i l e R A P 0 2 9 - 7 0 5 , 7 0 6 , 7 0 9 , 7 1 2 , 7 1 3 , 7 1 6 PA C F i l e Co m m u n i c a t i o n s
029-704 In WiFi mode, the contents of the proxy configuration file (PACFile) acquired by the proxy RAP
auto- detection function (WPAD) has detected that it is a fraud.
029-705 In WiFi mode, communication time-out at the time of the proxy configuration file (PAC-
029-711 In Ethernet 1 mode, the contents of the proxy configuration file (PACFile) acquired by the File) acquisition occurs in a proxy auto detection function (WPAD).
proxy auto- detection function (WPAD) has detected that it is a fraud.
029-706 In WiFi mode, the proxy configuration file (PACFile) the time of acquisition in a proxy au-
to-detection function (WPAD), connection error has occurred.
Procedure
Advise the customer to check the proxy configuration file that is stored in the HTTP server, it may 029-709 In WiFi mode, communication time-out of the storage destination URL of the PACFile
be an invalid format, such as JavaScript or too large (greater than 64KB). proxy auto-detection function (WPAD).
029-712 In Ethernet 1 mode, communication time-out at the time of the proxy configuration file
(PACFile) acquisition occurs in a proxy auto-detection function (WPAD).
029-713 In Ethernet 1 mode, the proxy configuration file (PACFile) the time of acquisition in a
proxy auto-detection function (WPAD), connection error has occurred.
029-716 In Ethernet 1 mode, communication time-out of the storage destination URL of the PAC-
File proxy auto-detection function (WPAD).
Procedure
Advise the customer to:
1. Check the connection of the network cable.
2. Check the default gateway configuration.
3. Verify the subnet mask setting.
4. Check the DNS server address setting.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 9 - 7 0 7 , 0 2 9 - 7 0 8 , 7 1 4 , 7 1 5 PA C F i l e N o t Fo u n d R A P 0 2 9 - 7 1 0 , 0 1 2 9 - 7 1 7 PA C F i l e U R L N o t Fo u n d R A P
029-707 In WiFi mode, failed to find the proxy settings file (PACFile) in the proxy automatic detec- 029-710 In WiFi mode, failed to locate the storage destination URL of PACFile the proxy auto-de-
tion function (WPAD). tection function (WPAD).
029-708 In WiFi mode, incorrect format of the storage destination URL of PACFile acquired by the 029-717 In Ethernet 1 mode, failed to locate the storage destination URL of PACFile the proxy au-
proxy auto- detection function (WPAD). to-detection function (WPAD).
029-714 In Ethernet 1 mode, failed to find the proxy settings file (PACFile) in the proxy automatic Procedure
detection function (WPAD).
Advise the customer to check whether the URL information of the PACFile in the DHCP server is cor-
029-715 In Ethernet 1 mode, incorrect format of the storage destination URL of PACFile acquired rectly registered.
by the proxy auto- detection function (WPAD).
Procedure
Advise the customer to:
1. Check the URL setting of PACFile storage destination server.
2. Check the URL information PACFile set in the DHCP server is correct (if the proxy server acquisi-
tion method is WPAD).
3. If the URL is correct, check that the PACFile to the HTTP server has been registered.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 9 - 7 1 8 E I P Pr i n t N e t w o r k Ti m e o u t R A P 0 2 9 - 7 1 9 E I P P r i n t E r r o r W i t h Re m o t e S e r v e r R A P
029-718 Timeout error has occurred during HTTP communication with server. 029-719 An error on the server side has occurred, during HTTP communication with server.
Procedure Procedure
Advise the customer to confirm the network connection status or after a while, repeat the A corresponding document does not exist or the server cannot be accessed. Advise the customer to
operation. confirm the server setting.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 9 - 7 2 0 E I P Pr i n t E r r o r W i t h S e r v e r Pe r m i s s i o n R A P 0 2 9 - 7 2 1 , 0 2 9 - 7 2 2 E I P Pr i n t Fa i l R A P
029-720 A rejection error on the server side has occurred during HTTP communication with server. 029-721 Network-related (proxy connection) error has occurred during HTTP communication with
server.
Procedure
029-722 Communication failed because network-related error has occurred during HTTP communi-
The file server cannot be accessed. Advise the customer to confirm the proxy server setting, the user
cation with server.
name, the password, and the user setting for access again.
Procedure
Advise the customer to confirm the server setting and connection status.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 9 - 7 2 3 E I P Pr i n t S S L Co n n e c t i o n Fa i l R A P 0 2 9 - 7 2 4 , 0 2 9 - 7 2 7 E I P Pr i n t O t h e r N e t w o r k Fa i l R A P
029-723 An SSL communication error has occurred during HTTP communication with server. 029-724 Other network-related error has occurred during HTTP communication with server.
Procedure 029-727 Other error has occurred during the process of the EIP Print module.
An error related to SSL has occurred. The server cannot be accessed. Advise the customer to confirm
the access authentication and the SSL setting. Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, advise the customer to contact the System Administrator.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 2 9 - 7 2 5 E I P Pr i n t N e t w o r k D N S Re s o l v e Fa i l R A P 0 2 9 - 7 2 6 E I P Pr i n t S o f t w a r e E r r o r R A P
029-725 A network-related (DNS name resolution) error has occurred during HTTP communication 029-726 A problem has occurred in the software processing and it is unable to continue with the
with server. subsequent processes.
Procedure Procedure
The file server cannot be accessed. Advise the customer to confirm the DNS server setting or the file Perform the steps that follow:
server setting again.
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, advise the customer to contact the System Administrator.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 399
029-725 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 2 9 - 7 2 8 , 7 2 9 C l i e n t S c a n D a ta Tra n s fe r / N e t w o r k A c c e s s Fa i l
RAP
029-728, 729 An error occurred during communication with the Client Scan client, the job was
canceled
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to check that there is enough free space in the Client Scan client.
2. Advise the customer to check the connection of the USB cable1 and the network cable.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure Procedure
Advise the customer to switch off the fax send billing function or change to a single-line Perform dC301 NVM initialization.
installation.
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033-310 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 3 1 2 , 0 3 3 - 3 1 3 , 0 3 3 - 3 1 5 t o 0 3 3 - 3 2 7 Fa x Fa u l t R A P Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
BSD 20.1 Fax ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
033-312 The fax PWB was unable to detect the power off at the ESS PWB side within the specified tricity can cause death or injury. Moving parts can cause injury.
time. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
033-313 After the initialization of fax card has completed, it was detected that communication ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
cannot be established with the fax card. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
033-315 USB fax class driver notifies that a fatal error has occurred. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
033-316 An error has occurred at the machine cont section in fax controller. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
033-317 An error has occurred at the fax machine section in fax controller. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
033-318 A fatal error has occurred at the fax image processing.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
033-319 Due to an error during fax cont 2 software processing, subsequent processes cannot be Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
performed. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
033-320 The system side did not respond within the specified time on booting. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
033-321 The fax card did not respond within the specified time on booting. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
033-322 An I/F timeout with the fax. zas sueltas pueden producir lesiones.
033-323 An error was detected in fax cont 2. Note: For additional fax fault finding procedures, refer to 020A Fax Entry RAP.
033-324 The USB has transitioned to an unexpected state. Perform the steps that follow:
033-325 A fatal error has occurred at the fax card. 1. Switch off, then switch on the machine, GP 10.
2. Check that the telephone cables and network cable are securely connected.
033-326 The fax card has detected a fatal error.
3. Ensure that the fax PWBs, PL 20.05 are installed correctly.
033-327 During fax communication, the FCM stopped responding and even though a communica-
tion interrupt request was issued to the FCM, it remained unresponsive. Note: Line 2 and 3 fax PWBs are options. If phone lines are not connected to the line 2 fax
pwb or line 3 fax pwb, ensure they are set for receive only.
4. Check the connections and wiring between the ESS PWB, PL 3.10 Item 6 and the line 1 fax PWB,
PL 20.05 Item 10 for an open circuit, short circuit or poor contact.
5. Check the fax module ground connection.
6. Reload the software, GP 4.
7. Check that the customer fax line is operational. Plug a phone into the fax line. Check for a dial
tone. If the fax line has a fault, inform the customer to have the fax line checked by the tele-
phone company.
8. If the fault persists, install new components as necessary:
• Line 1 fax PWB, PL 20.05 Item 10.
• ESS PWB, PL 3.10 Item 6.
• Line 2 fax PWB, PL 20.05 Item 15.
• Line 3 fax PWB, PL 20.05 Item 15.
• Riser PWB, PL 20.05 Item 16.
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Service Manual 033-312, 033-313, 033-315 to 033-327
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 3 1 4 Co n t r o l l e r a n d Fa x C a r d R O M M i s m a tc h R A P 0 3 3 - 3 2 8 , 3 2 9 , 3 4 0 Fa i l e d t o I n i t i a l i z e Fa x Lo g R A P
033-314 The controller detected software version mismatch. 033-328 The initialization of communication log library has failed.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
033-333 The FoIP controller did not respond within the specified time after entering sleep mode.
033-334 Unable to send messages to the FoIP controller.
033-335 A fault notification due to invalid fault code was received from the fax card or FoIP.
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-330 to 033-335
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 3 3 9 Fa x 2 N o t Re s p o n d i n g R A P 0 3 3 - 3 4 1 Fa x K i t 3 N o t D e t e c t e d R A P
033-339 When transitioning to sleep, there is no response from fax controller 2. 033-341 Something other than fax kit 3 is connected to the machine.
Procedure Procedure
Switch off, then switch on the machine, GP 10. Inform the customer that the line 3 fax kit is required.
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033-339 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 3 6 3 Fa x C a r d Re s e t ( Re b o o t ) R A P 0 3 3 - 5 0 0 t o 0 3 3 - 5 0 7 Re m o t e M a c h i n e E r r o r R A P
033-363 The controller reset the fax card because the fax card did not respond. 033-500 Modem CS operation error.
Procedure
Perform the steps that follow:
1. Advise the customer to check the status of the remote machine, If the remote machine is good,
repeat the operation.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-363
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 0 8 , 0 3 3 - 5 1 1 D e s t i n a t i o n Po l l i n g E r r o r R A P 0 3 3 - 5 0 9 D C S / N S S Re s e n d E x c e e d e d R A P
033-508 No polling document in the remote machine. 033-509 DCS/NSS re-send over.
033-511 DTS/NSC resending exceeded the limit. Procedure
Perform the steps that follow:
Procedure
Perform the steps that follow: 1. Advise the customer to repeat the operation. If the problem persists after repeating the opera-
tion, check the status of the receiver at the destination side.
1. Advise the customer to check the destination machine for a problem, for example a document
jam or mismatched password or request a polling document to prepared. Then repeat the 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
operation.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 5 1 0 Fa l l b a c k E r r o r R A P 0 3 3 - 5 1 2 , 5 1 3 , 5 1 8 , 5 1 9 , 5 2 0 , 5 3 4 Re m o t e M a c h i n e Fu n c t i o n
033-510 FTT was received at 2400 bps. RAP
033-512 The remote machine did not support relay broadcast.
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. 033-513 The remote machine does not have the mailbox function.
033-518 No SUB receive function in the receiver.
033-519 No SEP receive function in the receiver.
033-520 No PWD/SID receive function in the receiver.
033-534 No remote collate copy function in the remote machine.
Procedure
Perform the steps that follow:
1. Advise the customer to check if the remote machine has the relevant function.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-510
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 1 4 , 5 1 6 , 5 1 7 , 5 2 1 , 5 2 2 , 0 3 3 - 5 2 6 t o 0 3 3 - 5 2 9 Re m o t e M a - 0 3 3 - 5 2 3 , 5 2 4 , 5 2 5 , 5 4 2 , 5 4 6 , 5 7 4 L i n e N o t Co n n e c t e d R A P
chine Error 1 RAP 033-523 Channel 1 not connected.
033-514 Carrier broken. 033-524 Channel 2 not connected.
033-516 EOR-Q was received. 033-525 Channel 3 not connected.
033-517 Timeout has occurred between the ECM frames. 033-542 The process was requested for uninstalled channel.
033-521 The system sent a reject command signal and stopped the transmission. 033-546 The dial tone could not be detected.
033-522 DTMF I/F timed out. Correct operation was not performed within the specified time. 033-574 An instruction was issued to a channel that is not installed.
033-526 An ECM error has occurred.
Procedure
033-527 EOR-Q was sent. Perform the steps that follow:
033-528 RTN was sent. 1. Ensure the relevant telephone cable is connected correctly.
033-529 RTN was received. 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
Procedure
Perform the steps that follow:
1. Advise the customer to request for the sender to check the remote machine for an error, then re-
send.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-514, 516, 517, 521, 522, 033-526 to 033-529 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 5 3 0 DTM F I l l e g a l Pr o c e d u r e R A P 0 3 3 - 5 3 1 , 5 3 2 , 5 3 3 , 5 4 4 , 5 5 2 , 5 7 8 Re m o t e M a c h i n e E r r o r 2 R A P
033-530 An invalid procedure signal was received. 033-531 A reject command signal was received.
Procedure
Perform the steps that follow:
1. Advise the customer to request for the sender to check the remote machine for an error, then re-
send.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 3 5 D C N Re c e i v e a t P h a s e B S e n d R A P 0 3 3 - 5 3 6 t o 0 3 3 - 5 4 0 , 5 6 8 , 5 7 5 , 5 7 7 S e n d / Re c e i v e E r r o r R A P
033-535 Phase B instruction command (DCS/NSS/NSC/DTC) was rejected at the DCN. 033-536 The ringing stops before the resource was released.
Procedure 033-537 A conflict between outgoing and incoming calls has occurred and the sending was
cancelled.
Perform the steps that follow:
033-538 During the image processing of fax send, an error has occurred in the fax card.
1. Advise the customer to check the recipient’s address, folder information, etc. then repeat the
operation. 033-539 During the image processing of fax receive, an error has occurred in the fax card.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
033-540 During the image processing for fax print format, an error has occurred.
033-568 During fax communication, there was no response from the FCM for the specified time.
033-575 Polarity inversion was detected.
033-577 An underrun has occurred at the modem.
Procedure
Perform the steps that follow:
1. Advise the customer to repeat the operation.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-535 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
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Service Manual 033-541, 033-566
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 4 5 T 0 Ti m e o u t R A P 0 3 3 - 5 4 7 A b o r t D u r i n g Tra n s m i s s i o n R A P
033-545 The remote machine might not be a facsimile, or it is not in the facsimile mode. 033-547 Aborted during transmission (operation was cancelled).
Procedure Procedure
Perform the steps that follow: For information only. No service action necessary.
1. Advise the customer to check the address number and whether the remote party is a fax
machine.
2. Check the phone line connection for dial tone.
Note: When line 3 is set to fax mode, line 3 must be set to receive only. When line 3 is not set
to receive only and line 1 is busy, the machine can try sending the fax using line 2 or line 3 and
will time out.
3. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-545 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure 033-551 When a phone or fax communication was about to end, an operation was performed on
that job.
Perform the steps that follow:
033-583 The request received a connection refused response because the target connection is tem-
1. Use a phone to establish communications, then advise the customer to repeat the operation.
porarily out of resource.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
Procedure
Perform the steps that follow:
1. Advise the customer to wait for a while, then repeat the operation.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-548
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 5 0 C a n n o t D i s a b l e Fa x S e r v i c e R A P 0 3 3 - 5 5 3 N o Fo l d e r / Re l a y R A P
033-550 The system is attempting to transition to the diag mode, etc., but was unable to do so be- 033-553 The F code that was sent from the remote machine is instructing a function that does not
cause fax communication is in progress. exist in the local machine.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to wait for the job to complete its transmission, then repeat the operation. 1. Advise the customer to consult with the operator of the remote machine on whether the wrong
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. F Code was input.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-550 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 5 5 4 W r o n g Pa s s w o r d / Re c e i v e B a n n e d R A P 0 3 3 - 5 5 5 , 0 3 3 - 5 5 6 I n c o r r e c t Pa s s w o r d R A P
033-554 Data received without a password/a mismatch of passwords, or a mismatch of the select 033-555 The machine password of local machine does not match the one that was sent from the
receive number. Mismatch of password or communication from the user other than those who are remote machine.
in the select receive list.
033-556 The remote ID was not sent from the remote machine. The sending password and the re-
Procedure mote ID do not match.
Perform the steps that follow:
Procedure
1. For a single occurrence, take no action. Perform the steps that follow:
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. 1. Advise the customer to consult with the operator of the remote machine on whether the wrong
machine password was input.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-554
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
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033-557, 033-565 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 5 6 0 , 5 6 1 , 5 6 2 T R E S S / RC C R A P 0 3 3 - 5 6 3 , 0 3 3 - 5 6 9 N o P r i n t a b l e Pa p e r S i z e R A P
033-560 For TRESS and RCC, the authentication ID that was sent from the remote terminal was 033-563 When formatting, registered paper that is not applicable to the document size to be
invalid. printed was loaded.
033-561 TRESS and RCC cannot be performed as the operation is prohibited or a Job is in progress. 033-569 The paper tray status is such that paper with orientation that can be output can only be
supplied from the SMH.
033-562 RCC execution was put on hold as it is in the operation prohibited mode.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to specify the correct paper size and check that the paper trays are cor-
1. For a single occurrence, take no action. rectly loaded with the paper guides correctly adjusted.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-560, 561, 562
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 6 4 , 0 3 3 - 5 7 0 Po w e r O f f D u r i n g Tra n s m i s s i o n R A P 0 3 3 - 5 7 1 , 0 3 3 - 5 8 8 M a n u a l S e n d J o b Ca n c e l l e d R A P
033-564 An error due to power off during transmission. The power switch was turned off, or the sys- 033-571 At the start of the Job, the report area for fax was detected to be full and the job was
tem was reset. cancelled.
033-570 An error due to power off during transmission. the power switch was turned off, or the sys- 033-588 T38 packet loss causing unrecoverable error was detected.
tem was reset.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to wait for some of the jobs that are queued to be completed or cancelled,
1. Advise the customer to: then retry the operation.
a. Wait for a while then check the fax function settings and dial numbers, then resend data if 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
needed.
b. Check the self-terminal status and line status, then perform the operation again.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-564, 033-570 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 5 7 2 Fa x Re p o r t Pr i n t J o b Ca n c e l l e d R A P 0 3 3 - 5 7 3 D o m a i n Re g u l a t i o n C h e c k E r r o r R A P
033-572 At the start of the job, job full was detected, only the fax report document is stored, and 033-573 The address was specified with a prohibited domain.
the printing of fax report was cancelled.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow:
1. Advise the customer to check the address and input the correct one.
1. For a single occurrence, take no action. 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-572
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 8 0 M i s s i n g Vo I P G a t e w a y R A P 0 3 3 - 5 8 1 A c c e s s A u t h e n t i c a t i o n Fa i l u r e R A P
033-580 There is no existing VoIP gateway that correspond to the phone number that was input. 033-581 The request was asked for authentication and it failed the authentication.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to set the correct machine VoIP gateway address to correspond with the 1. Advise the customer to check the proxy server authentication user name, authentication pass-
phone number that was input. word, and sip server settings at the machine.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-580 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
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Service Manual 033-582
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 8 5 S I P Re q u e s t E r r o r R A P 0 3 3 - 5 8 6 T 3 8 P r o t o c o l N o t Re a d y R A P
033-585 Other error has occurred during SIP communication. 033-586 Unable to communicate as the IP address is unresolved. Unable to communicate as the
registration to registrar server was not completed when using a SIP server.
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Wait for a while, then try to send again.
b. Make it so that the IP address can be obtained and registered to the registrar server.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-585 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 5 8 7 , 5 8 9 , 5 9 0 , 5 9 2 Re m o t e M a c h i n e E r r o r 3 R A P 0 3 3 - 5 9 1 Fo I P M a x S e s s i o n s O v e r R A P
033-587 Unable to establish T38 session (including RTP session). 033-591 A new send request was initiated when the system is already communicating using the
maximum number of sessions for FoIP.
033-589 The received T38 protocol data contains invalid content (including ASN.1 decode error).
033-590 Unable to continue the job as an error has occurred at the packet send (TCP, UDP, RTP) of
Procedure
T38 protocol. Perform the steps that follow:
033-592 A timeout caused by other than timeout notification (image data receive timeout and 1. Wait for the IP fax send that is in progress to complete, then try to send again.
FoIP internal timeout) has occurred. 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
Procedure
Perform the steps that follow:
1. Advise the customer to request for the sender to check the remote machine for an error, then re-
send.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Service Manual 033-587, 589, 590, 592
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 5 9 3 C a n c e l l e d By Re m o t e Pe e r R A P 0 3 3 - 7 0 0 T 1 Ti m e o u t Fa i l R A P
033-593 An interrupt process was performed at the communication partner side. 033-700 T1 timeout has occurred when sending or at phase B and later when receiving.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to request for the sender to re-send. 1. Advise the customer to:
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. a. Repeat the operation if the fault occurs while sending.
b. Request for the sender to re-send if the fault occurs when receiving.
c. Check the remote machine for an error.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-593 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 7 0 1 Re t r y T i m e o u t R A P 033-710, 711, 712, 713, 717, 718, 719, 721 Document Not
033-701 The communication did not end normally within the retry timeout time. Fo u n d R A P
033-710 The specified document cannot be found
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. 033-711 The specified page cannot be found or contains invalid data.
033-712 Invalid document, host memory full
033-713 Incorrect chain-link number.
033-717 The verification result of the specified password was NG.
033-718 The document was not found in the polling sending box or the specified folder.
033-719 The document was not found in the polling sending box or the specified folder.
033-721 The specified page cannot be generated.
Procedure
Perform the steps that follow:
1. Advise the customer to repeat the operation.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
426 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 033-701
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 3 3 - 7 1 6 N o S p e c i fi e d Fo l d e r R A P 0 3 3 - 7 2 4 Fa x Re c e i v e M e m o r y O v e r F l o w R A P
033-716 The status in which the job cannot be performed was detected during EP-TRESS 033-724 Receive operation was aborted because the maximum limit of the image data amount
operation. that can be received for one Fax communication was exceeded.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. For a single occurrence, take no action. 1. Inform the customer that the optional hard disk is required.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. 2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-716 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 3 3 - 7 2 5 , 0 3 3 - 7 4 2 I n s u f fi c i e n t H a r d D i s k S p a c e R A P 0 3 3 - 7 2 6 , 7 2 8 , 7 3 4 , 7 3 7 , 7 3 8 , 7 5 1 Fa x Pr i n t i n g E r r o r R A P
033-725 The HD was full when fax was received, or when the format or report was created. 033-726 Two sided printing not available when receiving fax (mixed size).
033-742 Timed out by page read close instruction (ran out of memory during manual send). 033-728 Formatting for fax auto print was aborted because the instruction for fax manual print
was sent during the operation.
Procedure
033-734 Job was cancelled because fax print and fax auto report were started at the same time.
Advise the customer to delete unnecessary data from the hard disk.
033-737 The fax cont detected a failure and could not continue processing the job.
Procedure
Perform the steps that follow: 033-738 The fax cont detected an error in JBIG data during coding/decoding of the JBIG data.
1. Advise the customer to delete unnecessary data from the hard disk. 033-751 An activity report is generated during the time period where print is prohibited and since
the machine is in sleep mode, it started the process to place the report on hold.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
Procedure
Perform the steps that follow:
1. For a single occurrence, take no action.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
428 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 033-725, 033-742
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
Perform the steps that follow:
1. Advise the customer to repeat the operation.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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033-731, 732, 736, 740, 747, 748, 749 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 4 1 - 3 1 0 I M Lo g i c Fa i l R A P
BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
041-310 IM software control error detected.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
430 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 041-310
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
04 1 - 3 3 3 D r ive P W B F 1 0 Bl o w n RA P 0 4 1 - 3 34 D ri ve P W B F 1 1 B l o wn R A P
BSD 1.5 DC Power Generation (2 of 2) BSD 1.5 DC Power Generation (2 of 2)
BSD 1.7 Option DC Power Distribution BSD 1.7 Option DC Power Distribution
041-333 Drive PWB fuse 10 open circuit was detected. 041-334 Drive PWB fuse 11 open circuit was detected.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Check the tray module for overcurrent and overvoltage. Repair the wiring or install new compo- 1. Check the finisher for overcurrent and overvoltage. Repair the wiring or install new components
nents as necessary. as necessary.
2. After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item 4. 2. After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item 4.
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041-333 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
04 1 - 3 3 5 D r ive P W B F 1 2 Bl o w n RA P 0 4 1 - 3 4 0 , 0 4 1 - 3 4 1 D r i v e P W B N V M ( E E P R O M ) Fa i l R A P
BSD 1.5 DC Power Generation (2 of 2) BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
BSD 10.5 Fused Paper Exit 2 041-340 NVM (EEPROM) data abnormality.
041-335 Drive PWB fuse 12 open circuit was detected. 041-341 NVM (EEPROM) access error.
Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
3. dC301 NVM Initialization.
4. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
432 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 041-335
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, 0 4 1 - 3 7 1 Pr o d u c t i v i t y N o t S e t R A P
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. 041-371 Productivity not set.
Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, perform dC132.
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041-371 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 4 1 - 3 8 8 , 0 4 1 - 3 9 1 Lo g i c Fa i l R A P 0 4 1 - 6 0 3 , 0 4 1 - 6 0 4 E n v i r o n m e n t S e n s o r s Fa i l R A P
041-388 When fatal abnormality was detected in marking control. 041-603 The value of the temperature sensor exceeds the upper limit.
041-391 Finisher module fatal error was detected. 041-604 The value of the humidity sensor exceeds the upper limit.
Procedure Procedure
Perform the steps that follow: WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
1. Switch off, then switch on the machine, GP 10. tricity can cause death or injury. Moving parts can cause injury.
2. Reload the software, GP 4.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that the fusing unit exhaust fan and the marking unit fan are operating correctly, refer
to:
• 042-330 Fuser Exhaust Fan Fail RAP.
• 043-344 Marking Fan Fail RAP.
3. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Note: The temperature sensor and humidity sensor are both surface mounted on the ESS PWB.
434 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 041-388, 041-391
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 4 2 - 3 2 5 M a i n M o t o r Fa i l R A P If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
BSD 4.1 Main Drive Control
• Drive PWB, PL 1.10 Item 4.
042-325 Main motor run fault.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
Procedure first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 6 How to Check a Motor.
Enter dC330 code 042-003 to run the main motor, PL 40.10 Item 1.
The main motor runs.
Y N
Check the +24 VDC power supply to the main motor.
The power supply is good.
Y N
Check the power supply circuit to the main motor.
Check the items that follow:
• The connection between the main motor (P/J213) and the drive PWB (P/J405) for open
circuit, short circuit or poor contact.
• The drive gear for wear, damage or bearing blockage.
• Load towards the main motor.
Install new components as necessary:
• Main motor, PL 40.10 Item 1.
• Drive PWB, PL 1.10 Item 4.
The fault may be intermittent. Check the connection between the main motor (P/J213) and the
drive PWB (P/J405) for open circuit, short circuit or poor contact.
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042-325 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
BSD 10.4 Fusing CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
042-330 Fuser exhaust fan fault. successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 6 How to Check a Motor.
Enter dC330 code 042-050 to run the fuser exhaust fan.
The fuser exhaust fan runs.
Y N
Check the +24V power supply to the fuser exhaust fan.
The power supply is good.
Y N
Check the power supply circuit to the fuser exhaust fan.
Check the items that follow:
• The connection between the fuser exhaust fan(P/J210) and the drive PWB (P/J413) for
open circuit, short circuit or poor contact.
• Load towards the fuser exhaust fan.
Install new components as necessary:
• Fuser exhaust fan, PL 40.15 Item 4.
• Drive PWB, PL 1.10 Item 4.
The fault may be intermittent. Check the connection between the fuser exhaust fan (P/J210 pin 2)
and the drive PWB (P/J413 pin 2) for open circuit, short circuit or poor contact.
If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
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Service Manual 042-330
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 4 3 - 3 4 2 S u b M o t o r Fa i l R A P If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
BSD 4.1 Main Drive Control .
• Drive PWB, PL 1.10 Item 4.
043-342 A rotation abnormality of the sub motor was detected.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
Procedure first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 6 How to Check a Motor.
Enter dC330 code 042-004 to run the sub motor.
The sub motor runs.
Y N
Check the +24 VDC power supply to the sub motor.
The power supply is good.
Y N
Check the power supply circuit to the sub motor.
Check the items that follow:
• The connection between the sub motor (P/J214) and the drive PWB (P/J405) for open cir-
cuit, short circuit or damage.
• The sub motor drive gear for wear, damage or bearing blockage.
• Load towards the marking fan.
Install new components as necessary:
• Sub motor, PL 40.10 Item 11.
• Drive PWB, PL 1.10 Item 4.
The fault may be intermittent. Check the connection between the sub motor (P/J214) and the drive
PWB (P/J405) for open circuit, short circuit or damage.
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043-342 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 4 3 - 3 4 3 Y M C L i n k S e n s o r Fa i l R A P If the fault persists, install new components as required following the CAUTION below:
• Drive assembly, PL 40.05 Item 1.
BSD 4.1 Main Drive Control , BSD 4.2 Sub Drive Control
• ESS PWB, PL 3.10 Item 6.
043-343 A YMC Link Sensor detection error was detected (Mismatch of print mode and YMC Link • Drive PWB, PL 1.10 Item 4.
Sensor driven state register information).
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
Procedure first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 8 How to Check a Solenoid.
• GP 7 How to Check a Sensor.
Enter dC330 code 042-011 to initialise the 1st BTR.
The operating link bar moves up and down.
Y N
Check the items that follow:
• The connection between the YMC link solenoid (P/J203) and the drive PWB (P/J413) for
open circuit, short circuit or damage.
• The drive gears of the drive assembly for wear or damage.
If the fault persists, install new components as necessary:
• Drive assembly, PL 40.05 Item 1.
• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
Check the items that follow:
• The YMC link sensor, PL 40.10 Item 12.
• The connection between the YMC link sensor (P/J108) and the drive PWB (P/J407) for open cir-
cuit, short circuit or damage.
438 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 043-343
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
BSD 9.14 Marking Fan Control CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
043-344 Marking fan fault. successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 6 How to Check a Motor.
Enter dC330 code 042-052 to run the marking fan.
The marking fan runs.
Y N
Check the +24 VDC power supply to the marking fan.
The power supply is good.
Y N
Check the power supply circuit to the marking fan.
Check the items that follow:
• The connection between the marking fan and the drive PWB (P/J410) for open circuit,
short circuit or poor contact.
• Load towards the marking fan.
Install new components as necessary:
• Marking fan, PL 40.15 Item 7.
• Drive PWB, PL 1.10 Item 4.
The fault may be intermittent. Check the connection between the marking fan and the drive PWB
(P/J410) for open circuit, short circuit or poor contact.
If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 439
043-344 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 4 4 - 3 1 2 , 0 4 4 - 3 1 3 Ti m e o u t E r r o r R A P 0 4 4 - 3 2 9 S h u t D o w n Fa i l R A P
044-312 IM software control error was detected (MK). 044-329 Shut down fail detected
044-313 M software control error was detected (PH). Procedure
Switch off, then switch on the machine, GP 10.
Procedure
1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
440 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 044-312, 044-313
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 4 5 - 3 1 0 I m a g e Re a d y R A P 0 4 5 - 3 1 1 , 0 4 5 - 3 9 6 Co n t r o l l e r Co m m u n i c a t i o n Fa i l R A P
045-310 Controller image preparation failure detected. BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
Procedure 045-311 Communication failure between ESS PWB and DRIVE PWB was detected.
1. Switch off, then switch on the machine, GP 10. 045-396 IO setup error of HASIC installed on drive PWB.
2. Reload the software, GP 4.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the connection between the ESS PWB (P/J335) and the drive PWB (P/J401).
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 441
045-310 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 4 5 - 3 8 2 , 0 4 5 - 3 9 8 D r i v e P W B N V M ( E E P R O M ) Ve r i fy Fa i l R A P 0 4 5 - 3 9 9 D r i v e P W B Po w e r Fa i l R A P
BSD 3.1 PWB Communications (ESS PWB to Drive PWB) BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
045-382 NVM (EEPROM) write verify error. BSD 1.4 DC Power Generation (1 of 2)
041-398 NVM (EEPROM) read verify error. BSD 1.5 DC Power Generation (2 of 2)
Procedure 045-399 Power supply to drive PWB error. The IOT_PWR_ON signal from ESS PWB did not become
active due to an error. This occurs at ESS circuit error, cable open circuit or no +5V power supply
WARNING: Ensure that the electricity to the machine is switched off while perform- from LVPS.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. Procedure
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- WARNING: Ensure that the electricity to the machine is switched off while perform-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques tricity can cause death or injury. Moving parts can cause injury.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
possono causare lesioni personali.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. possono causare lesioni personali.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
zas sueltas pueden producir lesiones.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
Perform the steps that follow: realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
1. Switch off, then switch on the machine, GP 10. zas sueltas pueden producir lesiones.
2. Reload the software, GP 4.
Perform the steps that follow:
3. dC301 NVM Initialization.
1. Switch off, then switch on the machine, GP 10.
4. If the fault persists, install new components as required following the CAUTION below:
2. Check the items that follow: connections:
• ESS PWB, PL 3.10 Item 6.
• Between the LVPS (P/J502) and the drive PWB (P/J400).
• Drive PWB, PL 1.10 Item 4.
• Between the ESS PWB (P/J335) and the drive PWB (P/J401).
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, 3. Check the drive PWB +5V power supply line. If the +5V is not being supplied, install a new LVPS,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- PL 1.10 Item 3.
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
4. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
442 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 045-382, 045-398
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Switch off, then switch on the machine, GP 10.
2. Check the connection between the Drive PWB J590, J591 and the Finisher PWB for open circuit, 2. Check the connection between the Drive PWB J590, J591 and the Finisher PWB for open circuit,
short circuit or poor contact. short circuit or poor contact.
Note: The following service manuals are external to this service manual and can be referenced Note: The following service manuals are external to this service manual and can be referenced
when required, GSN Library # 17020. when required, GSN Library # 17020.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 • Global A Integrated Office Finisher - 2FA - Part Number 705P01445
• Global B Office Finisher - EZK - Part Number 705P01448 • Global B Office Finisher - EZK - Part Number 705P01448
3. If the fault persists, install a new Drive PWB, PL 1.10 Item 4. 3. If the fault persists, install a new Drive PWB, PL 1.10 Item 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 443
047-213 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 4 7 - 2 1 7 H C F Co m m u n i c a t i o n R A P 0 4 7 - 3 2 0 A l l D e s t i n a t i o n Tra y B r o ke n R A P
BSD 3.15 PWB Communications (ESS to HCF) 047-320 All trays connected to the IOT have become unusable.
047-217 Reply from the HCF was determined as a communication error. Procedure
Check the fault history, dC122 for any tray faults. Perform the relevant procedures.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the connection between the drive PWB, PL 1.10 Item 4 and the HCF PWB, PL 70.60 Item
9 for open circuit, short circuit or poor contact.
3. Install new components as necessary:
• HCF PWB, PL 70.60 Item 9.
• Drive PWB, PL 1.10 Item 4.
444 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 047-217
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 5 7 - 3 1 0 , 0 5 7 - 3 1 2 D r i v e P W B Co m m u n i c a t i o n Fa i l R A P
057-310 SPI communication data abnormality between the drive PWB and the ESS PWB.
057-312 SPI communication data abnormality between the drive PWB and the ESS PWB
Procedure
1. Reseat the Fuser, pay particular attention to ensure that the Fuser screw to the rear of the ma-
chine is properly seated against the printer frame and tightened securely to ensure proper
grounding between Fuser and IOT.
2. If fault persists perform the 045-311, 045-396 Controller Communication Fail RAP.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 445
057-310, 057-312 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 5 7 - 3 1 1 , 3 1 3 , 3 1 4 , 3 1 5 D r i v e P W B Fa i l R A P 0 5 7 - 3 16 D ri ve P W B F 1 6 B l o wn R A P
057-311 Abnormality in the WDT circuit that monitors the SPI communication status in which the BSD 1.10 Power Interlock Switching (3 of 3)
drive PWB is mounted.
057-316 Drive PWB fuse 16 open circuit was detected.
057-313 Drive PWB fuse 13 open circuit was detected.
Procedure
057-314 Drive PWB fuse 14 open circuit was detected.
WARNING: Ensure that the electricity to the machine is switched off while perform-
057-315 Drive PWB fuse 15 open circuit was detected. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
Procedure DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
WARNING: Ensure that the electricity to the machine is switched off while perform- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
tricity can cause death or injury. Moving parts can cause injury. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. possono causare lesioni personali.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
possono causare lesioni personali.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. zas sueltas pueden producir lesiones.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras Perform the steps that follow:
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- 1. Check the following components for overcurrent and overvoltage. Repair the wiring or install
zas sueltas pueden producir lesiones. new components as necessary:
1. Switch off, then switch on the machine, GP 10. • Takeaway clutch, PL 40.10 Item 5.
2. If the fault persists, install a new drive PWB, PL 1.10 Item 4. • Bypass tray feed clutch, PL 70.40 Item 4.
• Registration clutch, PL 80.55 Item 11.
• Marking fan, PL 40.15 Item 6.
• Exit 1 offset solenoid, PL 10.15 Item 11.
• Duplex clutch, PL 80.50 Item 28.
2. After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item 4.
446 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 057-311, 313, 314, 315
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
05 7 - 3 1 7 D r ive P W B F 1 7 Bl o w n RA P 0 5 8 - 3 1 0 t o 0 5 8 - 3 2 1 Fu s e r C h e c k o u t R A P
BSD 1.10 Power Interlock Switching (3 of 3) BSD 10.2 Fusing Heat Control (1 of 2)
057-317 Drive PWB fuse 17 open circuit was detected. BSD 10.3 Fusing Heat Control (2 of 2)
Procedure 058-310 At warm up, the heat roll NC sensor temperature has exceeded the check temperature.
WARNING: Ensure that the electricity to the machine is switched off while perform- 058-311 At warm up, the heat roll thermistor temperature has exceeded the check temperature.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. 058-318 After inspection start, the side temperature rises from the measurement start temperature
to the target temperature sooner than the specified time.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez 058-319 The heater assessment time has arrived, the center temperature or side temperature is the
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques setting value or less.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 058-320 The side temperature does not rise to the measurement start temperature within the
specified time from the inspection start.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- 058-321 The side temperature does not rise from the measurement start temperature to the target
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento temperature within the specified time from the inspection start.
possono causare lesioni personali.
Initial Actions
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- WARNING: Ensure that the electricity to the machine is switched off while perform-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
zas sueltas pueden producir lesiones. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
Perform the steps that follow: taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
1. Check the components that follow for overcurrent and overvoltage. Repair the wiring or install a AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
new exit gate solenoid, PL 10.22 Item 9 as necessary. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
2. After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item 4. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Remove the fuser. Check whether foreign substances or paper is wound around the heat roll.
Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. (Fault code 058-310 only) Check the heat roll NC sensor for correct installation and loose
connections.
3. (Fault code 058-311 only) Check the heat roll thermistor for correct installation and loose
connections.
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057-317 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
4. (Fault code 058-319 only) Check the heater for a wiring error. 0 5 8 - 3 7 6 D C 1 0 0 V I n p u t Fa i l R A P
5. (Fault code 058-320 only) Check the main heater rod for open circuit or poor contact.
058-376 DC supply (emergency power supply, etc.) was detected from the Power Supply Outlet.
6. (Fault code 058-321 only) Check the sub heater rod for open circuit or poor contact.
7. Ensure that the fuser is installed correctly and is the correct voltage for the region. Procedure
8. Check the drawer connector between the fuser and the main unit (DP612) for damage. Check the NVM [744-614] value and Presence of DC application.
9. Check the connections and wiring between the fuser (DP612) and the LVPS (P2) for an open cir- WARNING: Ensure that the electricity to the machine is switched off while perform-
cuit, short circuit or poor contact. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
10. Check the connections and wiring between the heat roll NC sensor (P/J124) and the drive PWB tricity can cause death or injury. Moving parts can cause injury.
(P/J416) for open circuit, short circuit or poor contact. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
11. If the fault persists, install new components as required following the CAUTION below: ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
• Fuser, PL 10.05 Item 2.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
• LVPS, PL 1.10 Item 3. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
• ESS PWB, PL 3.10 Item 6. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
• Drive PWB, PL 1.10 Item 4. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, possono causare lesioni personali.
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 7 How to Check a Sensor.
1. Switch off, then switch on the machine, GP 10.
2. Install the new LVPS PL 1.10 Item 3, and Heater Relay PWB.
3. Check that AC power is supplied from the Power Supply Outlet and change the NVM [744-614]
value from '1' -> '0'.
4. Ensure that all connectors on the ESS PWB PL 3.10 Item 6, Drive PWB PL 1.10 Item 4, the LVPS
PL 1.10 Item 3 are securely connected.
5. Intall the new ESS PWB PL 3.10 Item 6, Drive PWB PL 1.10 Item 4, the LVPS PL 1.10 Item 3 is
properly isntalled.
6. Check that AC power is supplied from the Power Supply Outlet and change the NVM [744-614]
value from '1' -> '0'.
7. If the fault persists, then contact the second level of support.
448 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 058-376
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 5 9 - 3 2 6 H e a t Ro l l S T S Fa i l R A P 0 5 9 - 3 7 2 H e a t Ro l l N C S e n s o r D i f fe r e n t i a l Fa i l R A P
BSD 10.3 Fusing Heat Control (2 of 2) BSD 10.3 Fusing Heat Control (2 of 2)
059-326 The system detected an open circuit of the heat roll thermistor. 059-372 Abnormal temperature monitor AD value of the heat roll NC sensor was detected 10 con-
secutive times.
Initial Actions
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
zas sueltas pueden producir lesiones. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Ensure that the fuser is installed correctly.
Perform the steps that follow:
• Check the drawer connector between the fuser and the main unit (DP612) for damage.
• Ensure P/J416 on the drive PWB is connected correctly. 1. Switch off, then switch on the machine, GP 10.
2. Ensure that the fuser is installed correctly.
Procedure
3. Check the drawer connector between the fuser and the main unit (DP612) for damage.
Remove the fuser. Measure the resistance between DJ612S pin 7 and pin 8 (across the heat roll
thermistor). 4. Check the connections and wiring between the fuser (DP612) and the drive PWB (P/J416) for an
open circuit, short circuit or poor contact.
An open circuit is measured.
Y N 5. If the fault persists, install new components as necessary:
Check the items that follow: connections for open circuits, short circuits or poor contacts: • Fuser, PL 10.05 Item 2.
• Between DJ612S pin 8 and P/J416 pin 4 on the drive PWB. • Drive PWB, PL 1.10 Item 4.
• Between DJ612S pin 7 and P/J416 pin 5 on the drive PWB. 6. After correcting the fault, reset the value of NVM location 744-003 (Differential Amplification
Error Detection Flag) to 0 (Normal). Switch off, then switch on the machine, GP 10.
If the wiring is good, install a new drive PWB, PL 1.10 Item 4.
Install a new fuser, PL 10.05 Item 2.
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059-326 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 5 9 - 3 8 3 Wa r m U p Ti m e Fa i l R A P
BSD 10.2 Fusing Heat Control (1 of 2)
BSD 10.3 Fusing Heat Control (2 of 2)
010-383 When transitioning from the wait state, the specified temperature is not reached within
the specified time.
Note: This fault may occur when the temperature in the installation environment is low (10 de-
grees C or lower).
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that the fuser is installed correctly.
3. Check the drawer connector between the fuser and the main unit (DP612) for damage.
4. Check the connections and wiring between the fuser (DP612) and the LVPS (P2) for an open cir-
cuit, short circuit or poor contact.
5. Check the connections and wiring between the fuser (DP612S) and the drive PWB (P/J416) for
an open circuit, short circuit or poor contact.
6. If the fault persists, install new components as necessary:
• Fuser, PL 10.05 Item 2.
• LVPS, PL 1.10 Item 3.
• Drive PWB, PL 1.10 Item 4.
450 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 059-383
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 0 1 1 3 LPH color
fault : M,Y
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060-363 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 6 0 - 3 6 4 t o 0 6 0 - 3 6 7 V B O LO C K N E r r o r R A P 0 6 0 - 3 6 8 t o 0 6 0 - 3 9 9 L P H Fa u l t R A P
BSD 6.4 LED Control (Y, M), BSD 6.5 LED Control (C, K) BSD 6.4 LED Control (Y, M), BSD 6.5 LED Control (C, K)
060-364_VBO LOCKN Error Y An LPH VBO link down error has occurred. 060-368_LPH_DL_I2C_FAIL Y I2C communication error between upper-level ASIC and LPH has
occurred.
060-365_VBO LOCKN Error M An LPH VBO link down error has occurred.
060-369_LPH_DL_I2C_FAIL M I2C communication error between upper-level ASIC and LPH has
060-366_VBO LOCKN Error C An LPH VBO link down error has occurred. occurred.
060-367_VBO LOCKN Error K An LPH VBO link down error has occurred. 060-370_LPH_DL_I2C_FAIL C I2C communication error between upper-level ASIC and LPH has
occurred.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- 060-371_LPH DL I2C Fail K I2C communication error between upper-level ASIC and LPH has
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- occurred.
tricity can cause death or injury. Moving parts can cause injury. 060-372_LPH PWRON Fail Y It is highly probable that there is a malfunction with the LPH power
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- supply or the RST cannot be released.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez 060-373_LPH PWROM Fail M It is highly probable that there is a malfunction with the LPH power
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques supply or the RST cannot be released.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 060-374_LPH PWRON Fail C It is highly probable that there is a malfunction with the LPH power
supply or the RST cannot be released.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- 060-375_LPH PWRON Fail K It is highly probable that there is a malfunction with the LPH power
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento supply or the RST cannot be released.
possono causare lesioni personali.
060-376_LPH DL VBO Fail Y VBO communication error between upper-level ASIC and LPH has
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen occurred.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. 060-377_LPH DL VBO Fail M VBO communication error between upper-level ASIC and LPH has
occurred.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de 060-378_LPH DL VBO Fail C VBO communication error between upper-level ASIC and LPH has
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- occurred.
zas sueltas pueden producir lesiones.
060-379_LPH DL VBO Fail K VBO communication error between upper-level ASIC and LPH has
1. Switch off, then switch on the machine, GP 10. occurred.
2. Check the FFC between the LPH and the ESS PWB (Yellow, P/J1360, Magenta P/J1361, Cyan, P/ 060-380_LPH DL ROM Fail Y I2C communication error between upper-level ASIC and LPH has
J1362, Black, P/J1363). occurred.
3. If the fault persists, install new components as necessary:
060-381_LPH DL ROM Fail M I2C communication error between upper-level ASIC and LPH ROM
• LPH, PL 60.35 Item 1. has occurred.
• LPH FFC:
060-382_LPH DL ROM Fail C I2C communication error between upper-level ASIC and LPH ROM
– Black LPH FFC, PL 60.35 Item 4. has occurred.
– Cyan LPH FFC, PL 60.35 Item 5. 060-383_LPH DL ROM Fail K I2C communication error between upper-level ASIC and LPH ROM
– Magenta LPH FFC, PL 60.35 Item 6. has occurred.
– Yellow LPH FFC, PL 60.35 Item 7. 060-384_LPH DL Status Fail Y The LPH ROM download has failed. Communication error between
• ESS PWB, PL 3.10 Item 6. LPH and LPH ROM has occurred.
060-385_LPH DL Status Fail M The LPH ROM download has failed. Communication error between
LPH and LPH ROM has occurred.
060-386_LPH DL Status Fail C The LPH ROM download has failed. Communication error between
LPH and LPH ROM has occurred.
452 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 060-364 to 060-367
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
060-387_LPH DL Status Fail K The LPH ROM download has failed. Communication error between Procedure
LPH and LPH ROM has occurred.
WARNING: Ensure that the electricity to the machine is switched off while perform-
060-388_LPH DL Fail Mult ASIC register error during IBY initial DL verification. Fail has occurred si- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
multaneously in multiple LPHs (2 colors or 3 colors). It is probable that there is a malfunctioning tricity can cause death or injury. Moving parts can cause injury.
common part (PWB power supply connector, etc.) – Refer to 060-363 for additional steps.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
060-389_LPH PWRON Fail All It is highly probable that there is a malfunction with the common ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
LPH power supply or the RST cannot be released. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
060-390_LPH DL Fail All ASIC register error was detected for all LPH. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
060-391_LPH VBOWR Fail Y VBO communication error between upper-level ASIC and LPH (data AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
write error to LPH) has occurred. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
060-392_LPH VBOWR Fail M VBO communication error between upper-level ASIC and LPH (data possono causare lesioni personali.
write error to LPH) has occurred.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
060-393_LPH VBOWR Fail C VBO communication error between upper-level ASIC and LPH (data Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
write error to LPH) has occurred. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
060-394_LPH VBOWR Fail K VBO communication error between upper-level ASIC and LPH (data AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
write error to LPH) has occurred. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
060-395_LPH CSUM Fail Y VBO communication error between upper-level ASIC and LPH (image zas sueltas pueden producir lesiones.
transfer error to LPH) has occurred.
Perform the steps that follow:
060-396_LPH CSUM Fail M VBO communication error between upper-level ASIC and LPH (image
transfer error to LPH) has occurred. 1. Switch off, then switch on the machine, GP 10.
060-397_LPH CSUM Fail C VBO communication error between upper-level ASIC and LPH (image 2. Check the connections and ribbon cable between the LPH and the ESS PWB (Yellow, P/J1360,
transfer error to LPH) has occurred. Magenta P/J1361, Cyan, P/J1362, Black, P/J1363).
3. If the fault persists, install new components as necessary:
060-398_LPH CSUM Fail K VBO communication error between upper-level ASIC and LPH (image
transfer error to LPH) has occurred. • LPH, PL 60.35 Item 1.
060-399_LPH Timeout Fail Y Communication error between ESS and LPH. This may occur due to • LPH FFC:
noise from external sources. – Black LPH FFC, PL 60.35 Item 4.
– Cyan LPH FFC, PL 60.35 Item 5.
– Magenta LPH FFC, PL 60.35 Item 6.
– Yellow LPH FFC, PL 60.35 Item 7.
• ESS PWB, PL 3.10 Item 6.
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060-368 to 060-399 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 6 1 - 3 6 2 t o 3 6 5 , 0 6 1 - 3 6 6 t o 3 6 9 , 0 6 1 - 3 7 0 t o 3 7 3 L P H Co m m u - 0 6 2 - 2 7 7 DA D F Co m m u n i c a t i o n Fa i l R A P
n i c a t i o n s Fa u l t R A P BSD 3.3 PWB Communications (ESS PWB to DADF)
061-362 Communication error between ESS and yellow LPH (data read error from LPH). It may oc- 062-277 Communications cannot be established between the ESS PWB and the DADF PWB.
cur due to external noise, poor connection of FFC, poor power supply, etc.
061-363 Communication error between ESS and magenta LPH (data read error from LPH). It may Procedure
occur due to external noise, poor connection of FFC, poor power supply, etc. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
061-364 Communication error between ESS and cyan LPH (data read error from LPH). It may occur tricity can cause death or injury. Moving parts can cause injury.
due to external noise, poor connection of FFC, poor power supply, etc.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
061-365 Communication error between ESS and black LPH (data read error from LPH). It may occur ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
due to external noise, poor connection of FFC, poor power supply, etc. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
061-366 Communication error between ESS and yellow LPH (data write error to LPH). It may occur taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
due to an external noise, poor connection of FFC, poor power supply, etc.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
061-367 Communication error between ESS and magenta LPH (data write error to LPH). It may oc- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
cur due to an external noise, poor connection of FFC, poor power supply, etc. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
061-368 Communication error between ESS and cyan LPH (data write error to LPH). It may occur
due to an external noise, poor connection of FFC, poor power supply, etc. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
061-369 Communication error between ESS and black LPH (data write error to LPH). It may occur
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
due to an external noise, poor connection of FFC, poor power supply, etc.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
061-370 Communication error between ESS and yellow LPH (error in the communication IC or ca-
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
ble). It may occur due to an external noise, poor connection of FFC, poor power supply, etc.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
061-371 Communication error between ESS and magenta LPH (error in the communication IC or zas sueltas pueden producir lesiones.
cable). It may occur due to an external noise, poor connection of FFC, poor power supply, etc.
1. Switch off, then switch on the machine, GP 10.
061-372 Communication error between ESS and cyan LPH (error in the communication IC or cable). 2. Check the connections and wiring between the ESS PWB (P/J1371) and the DADF PWB (P/J751)
It may occur due to an external noise, poor connection of FFC, poor power supply, etc. for an open circuit, short circuit or poor contact.
061-373 Communication error between ESS and black LPH (error in the communication IC or ca- 3. If the fault persists, install new components as necessary:
ble). It may occur due to an external noise, poor connection of FFC, poor power supply, etc. • DADF PWB, PL 5.15 Item 3.
061-399 Large pixel count error between the video output and yellow LPH. Image abnormality may • ESS PWB, PL 3.10 Item 6.
occur.
Procedure
Perform the 060-368 to 060-399 LPH Fault RAP.
454 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- possono causare lesioni personali.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
possono causare lesioni personali. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- zas sueltas pueden producir lesiones.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. 1. Switch off, then switch on the machine, GP 10.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras 2. Reload the software, GP 4.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- 3. If the problem persists, replace parts shown below in that order. Check each part for whether
fault has cleared. Put the original part back in if the error still exists:
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary: a. ESS to CCD FFC cable, PL 3.10 Item 16
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 6 2 - 3 4 5 I I T E E P R O M Fa i l R A P 0 6 2 - 3 6 0 , 0 6 2 - 3 8 9 C a r r i a g e Po s i t i o n Fa i l R A P
BSD 6.3 Document Illumination and Image Input BSD 6.2 Carriage Control
062-345 Write failure to IEEPROM, or communication failure with EEPROM. 062-360 Any of the faults that follow was detected:
• An error with the count value of the carriage position control.
Procedure
• No IIT registration sensor input during carriage initialization.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- • Abnormality in detected position of IIT registration sensor.
tricity can cause death or injury. Moving parts can cause injury.
062-389 A Carriage overrun was detected.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez Procedure
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- WARNING: Ensure that the electricity to the machine is switched off while perform-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
possono causare lesioni personali. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de possono causare lesioni personali.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
1. Switch off, then switch on the machine, GP 10. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
2. If the fault persists, install a new CCD Assembly, PL 60.10 Item 4.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Remove the document glass. Manually move the full rate carriage to right and left.
The carriage moves smoothly, with no interference.
Y N
Check the carriage operation for mechanical load, the carriage cable for winding failure, the
rail for contamination/foreign substances, and the full rate/half rate carriage for improper po-
sition. Refer to ADJ 60.1. Install new components as necessary, PL 60.15.
Enter dC330 code 062-212. Manually move the carriage to actuate IIT registration sensor, PL 60.30
Item 7.
The display changes.
Y N
Check the IIT registration sensor. Refer to GP 7 How to Check a Sensor.
Enter dC330 code 062-005 (scan) or 062-006 (return) to run the IIT scan motor, PL 60.30 Item 5.
The IIT scan motor runs and drives the carriage.
456 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Y N 0 6 2 - 3 6 2 X H a r d Fa i l R A P
Check the items that follow:
062-362 Hard modification of authentication machine was detected.
• The IIT scan motor. Refer to GP 6 How to Check a Motor.
• The timing belt, PL 60.30 Item 1. Procedure
Install new components as necessary. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
The fault may be intermittent. If the fault persists, install new components as necessary: tricity can cause death or injury. Moving parts can cause injury.
• IIT registration sensor, PL 60.30 Item 7.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
• IIT scan motor, PL 60.30 Item 5. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
• ESS PWB, PL 3.10 Item 6. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 6 2 - 3 7 1 , 3 8 0 , 3 8 6 , 3 9 3 L a m p I l l u m i n a t i o n Fa i l R A P • Check the Flat Cable between the CCD Assembly P700 and the ESS PWB J1370 for open cir-
cuit, short circuit, and poor contact (especially, check whether the Flat Cable was inserted in
BSD 6.3 Document Illumination and Image Input a skewed manner).
7. If no problem is found, replace the ESS PWB. (PL 3.10).
062-371 Lamp Illumination Fail Insufficient light from Lamp detected in CCD. (During white fluc-
tuation correction/AGC before Scan starts)
062-380 AGC Fail Insufficient lamp light intensity was detected when performing AGC.
062-386 AOC Fail A CCD output error was detected when performing AOC.
062-393 CCD PWB Sync Signal Fail An error occurred when writing to Shading Memory or de-
tected that writing to Gap Memory is not possible or an ASIC averaging processing error occurred.
Procedure
1. Turn ON the power and enter Diagnostics mode. Change the value for NVM [715-030] to '1'
and then perform [NVM Write].
2. A 3 or 4-digit number is displayed in the current value column.
3. Check the first 1 or 2 digits and the last 2 digits using the following table and replace the appro-
priate parts.
Sample Display
• 110 (3-digit display):
The Lamp Assembly is damaged and the Lamp FFC is damaged or has poor contact. (The
first digit '1' in '110' is the upper digit, which indicates the Lamp Assembly ('0' in '01' is
not displayed). The last 2 digits '10' indicate the Lamp FFC.)
• 1000 (4-digit display):
The Lamp FFC is damaged or has poor contact. (The first 2 digits '10' in '1000' are the
upper digits, which indicate the Lamp FFC. The last 2 digits '00' indicate that nothing is ap-
plicable (no failures).)
4. After replacing the appropriate parts, change the value of NVM [715-030] to '1' again, then
perform "NVM Write".
5. Check that the current value column becomes '0'.
6. If the problem persists after performing the above procedure, check the following:
• Check for burnt out Lamp Assembly (DC330 [062-002]). (PL60.20)
• Check the Flat Cable between the Lamp Assembly P7001 and the ESS PWB J1373 for open
circuit, short circuit, and poor contact (especially, check whether the Flat Cable was inserted
in a skewed manner).
458 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 062-371, 380, 386, 393
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 6 2 - 3 9 5 Tra n s P W B p o w e r C a b l e Co n n e c t i o n Fa i l ( I I T Po w e r 0 6 2 - 3 9 6 C C D C a b l e Co n n e c t i o n Fa i l R A P
S t a t u s Fa i l ) R A P 062-396 A connection error in the CCD flat cable has been detected
062-395 IIT Power Status Fail was detected in ESS PWB.
Procedure
Note: It was a sub-system fail, which shut down +24VDC_C13. 1. Switch OFF the power and Switch ON,GP 10.
2. Switch of the Power OFF, and check for disconnection, shortage or contact failure of the Flat Ca-
Procedure ble between CCD Assy P700 and ESS PWB J1370 (Especially check to see that the Flat Cable is
Remove Rear Cover and PWB Cover, then check the voltage between ESS and LVPS to see if it is not inserted in an angle).
+24VDC.
3. If no problem is found, replace the following parts in sequence.
Y N
Turn the power off and check for disconnection, short out, and loose contact of the wire be- • CCD FFC PL 3.10 Item 16
tween LVPS CC4 and ESS PWB. • ESS PWB PL 3.10 Item 6.
Insert and remove the IIT motor harness and the DADF harness, and turn the power back on.
In case the IIT does not recover, check for disconnection, short out, and loose contact of the har-
nesses between IIT Motor and ESS, and between DADF and ESS.
If you do not see any defects, replace the ESS PWB (PL 3.10).
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 6 2 - 3 9 7 I I T - Co n t V i d e o C a b l e Co n n e c t i o n Fa i l R A P 0 6 2 - 7 9 0 Re c o g n i t i o n Fa i l R A P
062-397 System detected a connection failure of IIT-Controller Video Cable 062-790 The document being scanned is prohibited by law.
Note: It was a sub-system fail, which caused +24VDC_C13 and +24VDC_Inlk to shut down. Procedure
Advise the customer to refer to the Legal Notices in the User Guide to check the types of document
Procedure available for copying.
1. Perform a cycled down.
2. Check for disconnection, short circuit, and connection failure of the flat cable between CCD PWB
and ESS PWB.
3. In case you do not find any problems, replace the following parts in order. Check for failure of
each part, and put the original one back if it works without a problem.
• Lens Kit Assy (includes CCD PWB) – PL 60.10
• Flat cable between CCD and ESS – PL 3.10
• ESS PWB – PL 3.10
460 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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0 6 5 - 2 2 1 C I S AG C Fa i l R A P
BSD 5.8 TRANS PWB (ESS-TRANS PWB-CIS)
BSD 3.3 PWB Communications (ESS PWB to DADF PWB)
065-221 The CIS AGC process has not completed/resolved.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Enter Diag Mode and execute DC945 IIT Calibration (MAX Setup) [Side 2 Shading Correction] (Re-
fer to dC945). After the execution, check if the error is solved.
Is an error displayed?
Y N
End. Initialize IISS-Extension in dC301 NVM Initialization and turn the power OFF then ON.
Initialize the IISS Extension domain in dC301 NVM Initialization by going to the Diag mode. Turn
the power OFF then ON and check if the error is solved.
Is an error displayed?
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00.
Turn OFF the power and disconnect the power plug. Check the following:
1. The Flat Cable between the Controller PWB J1377 and the CIS J1 for open circuit, short circuit,
and poor contact.
2. The connections between the IIT Trans PWB J7501 and J7502, and the DADF PWB J751 and
J761 for open circuits, short circuits, and poor contacts.
3. The Flat Cable between the Controller PWB J321 and the IIT Trans PWB J7192 for open circuit,
short circuit, and poor contact.
..Are the connection and Flat Cable normal?
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Y N 0 6 5 - 2 2 2 C I S A O C Fa i l R A P
Replace the CIS Flat Cable and connect it properly PL 60.30 Item 15.
Check if the error is solved. BSD 5.8 TRANS PWB (ESS-TRANS PWB-CIS)
..Is an error displayed? BSD 3.3 PWB Communications (ESS PWB to DADF PWB)
Y N
End 065-222 The CIS AOC process has not completed/resolved.
Perform the following. After the execution, check if the error is solved.
Procedure
1. Backup the IIT files in dC363 NVM Backup and Restore NVM Values.
WARNING: Ensure that the electricity to the machine is switched off while perform-
2. Replace the DADF PWB. (PL 5.10 Item 11) ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
3. Initialize the IISS Extension domain in dC301 NVM Initialization. tricity can cause death or injury. Moving parts can cause injury.
4. Restore the IIT files in dC363 NVM Backup and Restore NVM Values. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
5. Enter Diag Mode and execute DC945 IIT Calibration (MAX Setup) [Side 2 Shading Correction] ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
(Refer to dC945). le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
..Is an error displayed? taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
Replace the CIS (PL 5.40 Item 1). After replacement, check if the error is solved. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
..Is an error displayed? possono causare lesioni personali.
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Replace the CIS Flat Cable (PL 60.30 Item 15). After replacement, check if the error is solved. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
..Is an error displayed? falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Y N AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
Replace the DADF. (PL 5.05 Item 2) alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Go to the Diag mode and execute DC131 NVM Read/Write to change the value of NVM [716- 173]
(Color AOC Resolution Allowable Lower Limit Threshold Value) and NVM [763-183] (Color AOC Res-
olution Allowable Upper Limit Threshold Value) to "128", and then check if the error is solved.
Is an error displayed?
Y N
End.
Turn OFF the power and disconnect the power plug. Check the following:
1. The Flat Cable between the Controller PWB J1377 and the CIS J1 for open circuit, short circuit,
and poor contact.
2. The connections between the IIT Trans PWB J7501 and J7502, and the DADF PWB J751 and
J761 for open circuits, short circuits, and poor contacts.
3. The Flat Cable between the Controller PWB J321 and the IIT Trans PWB J7192 for open circuit,
short circuit, and poor contact.
..Are the connection and Flat Cable normal?
Y N
Replace the CIS Flat Cable and connect it properly PL 60.30 Item 15.
Check if the error is solved.
..Is an error displayed?
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Y N 0 6 5 - 2 2 3 C I S Co n n e c t i o n Fa i l R A P
End
Perform the following. After the execution, check if the error is solved. BSD 5.8 TRANS PWB (ESS-TRANS PWB-CIS)
1. Backup the IIT files in dC363 NVM Backup and Restore NVM Values. BSD 3.3 PWB Communications (ESS PWB to DADF PWB)
2. Replace the DADF PWB. (PL 5.10 Item 11) 065-223 The CIS Cable may have poor contact.
3. Initialize the IISS Extension domain in dC301 NVM Initialization.
Procedure
4. Restore the IIT files in dC363 NVM Backup and Restore NVM Values.
5. Enter Diag Mode and execute DC945 IIT Calibration (MAX Setup) [Side 2 Shading Correction] WARNING: Ensure that the electricity to the machine is switched off while perform-
(Refer to dC945). ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
..Is an error displayed?
Y N DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
Replace the CIS (PL 5.40 Item 1). After replacement, check if the error is solved. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
..Is an error displayed? taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
Replace the CIS Flat Cable (PL 60.30 Item 15). After replacement, check if the error is solved. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
..Is an error displayed? possono causare lesioni personali.
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Replace the DADF. (PL 5.05 Item 2) Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Turn OFF the power and disconnect the power plug. Check the following:
1. The Flat Cable between the Controller PWB J1377 and the CIS J1 for open circuit, short circuit,
and poor contact.
2. The connections between the IIT Trans PWB J7501 and J7502, and the DADF PWB J751 and
J761 for open circuits, short circuits, and poor contacts.
3. The Flat Cable between the Controller PWB J321 and the IIT Trans PWB J7192 for open circuit,
short circuit, and poor contact.
..Are the connection and Flat Cable normal?
Y N
Replace the CIS Flat Cable and connect it properly PL 60.30 Item 15.
Check if the error is solved.
..Is an error displayed?
Y N
End
Perform the following. After the execution, check if the error is solved.
1. Backup the IIT files in dC363 NVM Backup and Restore NVM Values.
2. Replace the DADF PWB. (PL 5.10 Item 11)
3. Initialize the IISS Extension domain in dC301 NVM Initialization.
4. Restore the IIT files in dC363 NVM Backup and Restore NVM Values.
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5. Enter Diag Mode and execute DC945 IIT Calibration (MAX Setup) [Side 2 Shading Correction] 0 6 5 - 2 2 4 C I S D e v i c e Fa i l R A P
(Refer to dC945).
..Is an error displayed? BSD 5.8 TRANS PWB (ESS-TRANS PWB-CIS)
Y N
BSD 3.3 PWB Communications (ESS PWB to DADF PWB)
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00.
Replace the CIS (PL 5.40 Item 1). After replacement, check if the error is solved. 065-224
..Is an error displayed? • Unable to read from the Side 2-EEPROM and Side 2-CIS correctly.
Y N
• Parts on the DADF PWB are not operating properly.
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00.
Replace the CIS Flat Cable (PL 60.30 Item 15). After replacement, check if the error is solved. Procedure
..Is an error displayed?
WARNING: Ensure that the electricity to the machine is switched off while perform-
Y N
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00. tricity can cause death or injury. Moving parts can cause injury.
Replace the DADF. (PL 5.05 Item 2)
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Turn OFF the power and disconnect the power plug. Check the following:
1. The Flat Cable between the Controller PWB J1377 and the CIS J1 for open circuit, short circuit,
and poor contact.
2. The connections between the IIT Trans PWB J7501 and J7502, and the DADF PWB J751 and
J761 for open circuits, short circuits, and poor contacts.
3. The Flat Cable between the Controller PWB J321 and the IIT Trans PWB J7192 for open circuit,
short circuit, and poor contact.
..Are the connection and Flat Cable normal?
Y N
Replace the CIS Flat Cable and connect it properly PL 60.30 Item 15.
Check if the error is solved.
..Is an error displayed?
Y N
End
Perform the following. After the execution, check if the error is solved.
1. Backup the IIT files in dC363 NVM Backup and Restore NVM Values.
2. Replace the DADF PWB. (PL 5.10 Item 11)
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1. Backup the IIT files in dC363 NVM Backup and Restore NVM Values.
2. Replace the DADF PWB. (PL 5.10 Item 11)
3. Initialize the IISS Extension domain in dC301 NVM Initialization.
4. Restore the IIT files in dC363 NVM Backup and Restore NVM Values.
5. Enter Diag Mode and execute DC945 IIT Calibration (MAX Setup) [Side 2 Shading Correction]
(Refer to dC945).
..Is an error displayed?
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00.
Replace the CIS (PL 5.40 Item 1). After replacement, check if the error is solved.
..Is an error displayed?
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00.
Replace the CIS Flat Cable (PL 60.30 Item 15). After replacement, check if the error is solved.
..Is an error displayed?
Y N
Go to [DADF Side 2 Image Quality Failure Improvement Flow] of CQ-00.
Replace the DADF. (PL 5.05 Item 2)
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0 7 1 - 1 0 0 Tra y 1 M i s fe e d R A P 0 7 1 - 1 0 5 Re g i s t ra t i o n S e n s o r J a m ( Tra y 1 ) R A P
BSD 7.7 Tray 1 Paper Stacking BSD 7.7 Tray 1 Paper Stacking
BSD 8.1 Tray 1 and Bypass Tray Paper Transportation BSD 8.5 Registration
071-100 Paper does not actuate the tray 1 feed out sensor within the specified time after tray 1 071-105 The registration sensor did not actuate within the specified time after the registration
feed start. clutch initialized during paper feed from tray 1.
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9. If the fault persists, install new components as required following the CAUTION below: 0 7 1 - 2 1 0 Tra y 1 L i f t Fa i l R A P
• ESS PWB, PL 3.10 Item 6.
BSD 7.7 Tray 1 Paper Stacking
• Drive PWB, PL 1.10 Item 4.
071-210 Tray 1 lift NG has occurred three consecutive times.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- Initial Actions
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
• Check for obstructions behind the tray.
• Ensure that the tray is loaded correctly.
• Ensure the tray is pushed fully home.
• Check the drive system between the bottom plate and the tray 1 feed/lift motor for operation
failure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Enter dC330, code 071-102. Check the tray 1 level sensor, PL 80.10 Item 6.
2. Enter dC330, code 071-002. Check the tray 1 feed/lift up motor, PL 80.10 Item 4.
3. Enter dC330, code 042-003. Check the main motor,PL 40.10 Item 10.
4. Check the drive gears, PL 80.10 for wear or damage. Install new components as necessary.
5. If the fault persists, install a new drive PWB, PL 1.10 Item 4.
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0 7 1 - 2 1 2 Tra y 1 Pa p e r S i z e S e n s o r Fa u l t R A P 0 7 2 - 1 0 1 , 0 7 2 - 9 0 0 Tra y 2 M i s fe e d R A P
BSD 7.1 Tray 1 Paper Size Sensing BSD 8.2 Tray Module Paper Transportation (STM)
071-212 Abnormal output AD value from tray 1 paper size sensor was detected. BSD 8.3 Tray Module Paper Transportation (1TM)
4. Enter dC140 Analog Monitor, code 071-200. Check the tray 1 size sensor, PL 70.05 Item 6. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
5. Check the wiring between the tray 1 size sensor and P/J403 on the drive PWB.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
6. Reload the software, GP 4. zas sueltas pueden producir lesiones.
7. If the fault persists, install new components as necessary: Refer to the procedures that follow as necessary:
• Tray 1 size sensor, PL 70.05 Item 6. • GP 6 How to Check a Motor.
• Drive PWB, PL 1.10 Item 4. • GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the tray 2 feed roll, nudger roll and retard roll, PL 80.25 for foreign substances or wear.
Clean or install new components as necessary.
3. Perform the relevant procedure:
• 1TM Checkout
• 3TM Checkout
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• STM Checkout 1. Check the takeaway roll, PL 80.65 Item 17 for foreign substances or wear. Clean or install new
• TTM Checkout components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 80.65 Item 7.
1TM Checkout 3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
Perform the steps that follow:
4. Enter dC330, code 077-033. Check the take away motor, PL 70.85 Item 2.
1. Check the takeaway roll, PL 80.15 Item 19 for foreign substances or wear. Clean or install new 5. Check the drive gears, PL 80.20 for wear or damage.
components as necessary.
6. If the fault persists, install new components as necessary:
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 80.15 Item 22.
• TTM PWB, PL 70.90 Item 1.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
• ESS PWB, PL 3.10 Item 6.
4. Enter dC330, code 077-033. Check the takeaway motor, PL 70.17 Item 4.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:
• 1TM PWB, PL 70.17 Item 5.
• ESS PWB, PL 3.10 Item 6.
3TM Checkout
Perform the steps that follow:
1. Check the takeaway roll, PL 70.22 Item 13 for foreign substances or wear. Clean or install new
components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor PL 70.22 Item 10.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
4. Enter dC330, code 077-033. Check the takeaway motor, PL 70.23 Item 4.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:
• 3TM PWB, PL 70.23 Item 5.
• ESS PWB, PL 3.10 Item 6.
STM Checkout
Perform the steps that follow:
1. Check the takeaway roll, PL 70.26 Item 4 for foreign substances or wear. Clean or install new
components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 70.26 Item 1.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
4. Enter dC330, code 077-033. Check the takeaway motor, PL 70.28 Item 2.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:
• STM PWB, PL 70.28 Item 4.
• ESS PWB, PL 3.10 Item 6.
TTM Checkout
Perform the steps that follow:
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Initial Actions
• Check for obstructions behind the tray.
• Ensure that the tray is loaded correctly.
• Ensure the tray is pushed fully home.
• Check the drive system between the bottom plate and the tray 2 feed/lift motor for operation
failure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Enter dC330, code 072-102. Check the tray 2 level sensor, PL 80.20 Item 6.
2. Enter dC330, code 072-002. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
3. Check the drive gears, PL 80.20 for wear or damage. Install new components as necessary.
4. If the fault persists, install new components as necessary:
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Check the condition of the paper in tray 3. Refer to GP 15 Paper and Media Size Specifications
TTM Checkout
Perform the steps that follow:
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- 1. Check the tray 3 takeaway roll, PL 80.65 Item 17 for foreign substances or wear. Clean or install
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- new components as necessary.
tricity can cause death or injury. Moving parts can cause injury. 2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 80.65 Item 7.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- 3. Enter dC330, code 073-001. Check the tray 3 feed/lift motor, PL 80.20 Item 4.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez 4. Enter dC330, code 077-035. Check the take away motor 2, PL 70.85 Item 2.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- 5. Check the drive gears, PL 80.20 for wear or damage.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 6. If the fault persists, install new components as necessary:
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si • TTM PWB, PL 70.90 Item 1.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- • ESS PWB, PL 3.10 Item 6.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the tray 3 feed roll, nudger roll and retard roll, PL 80.25 for foreign substances or wear.
Clean or install new components as necessary.
3. Perform the relevant procedure:
• 3TM Checkout
• TTM Checkout
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 7 3 - 1 0 5 Re g i s t ra t i o n S e n s o r J a m ( Tra y 3 ) R A P 8. Check the drive assembly, PL 40.10 Item 1 for wear or damage.
9. If the fault persists, install new components as required following the CAUTION below:
BSD 8.5 Registration
• 3TM PWB, PL 70.23 Item 5.
073-105 The registration sensor did not actuate within the specified time after the registration • TTM PWB, PL 70.90 Item 1.
clutch initialized during paper feed from tray 3.
• ESS PWB, PL 3.10 Item 6.
Initial Actions • Drive PWB, PL 1.10 Item 4.
Check the condition of the paper in tray 3. Refer to GP 15 Paper and Media Size Specifications
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
Procedure successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the tray 3 feed roll, nudger roll and retard roll, PL 80.25 for foreign substances or wear.
Clean or install new components as necessary.
3. Enter dC330, code 077-104. Check the registration sensor, PL 80.55 Item 4.
4. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11.
5. Enter dC330, code 077-001. Check the PH Drive assembly, PL 40.10 Item 3.
6. Enter dC330, code 077-033. As necessary, perform the steps that follow:
• Check the 3TM takeaway motor, PL 70.23 Item 4.
• Check the TTM takeaway motor, PL 70.85 Item 2.
7. Check the drive gears, PL 80.10 for wear or damage. Install new components as necessary.
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0 7 3 - 1 0 6 Tra y 2 Fe e d O u t S e n s o r R A P 0 7 3 - 2 1 0 Tra y 3 L i f t Fa i l R A P
073-106 Paper does not deactuate the tray 2 feed out sensor within the specified time after each BSD 7.11 Tray 3 Paper Stacking (3TM)
tray feed start.
BSD 7.20 Tray 3 Paper Stacking (TTM)
Procedure 073-210 Tray 3 lift NG has occurred three consecutive times.
Perform the 072-101, 072-900 Tray 2 Misfeed RAP.
Initial Actions
• Check for obstructions behind the tray.
• Ensure that the tray is loaded correctly.
• Ensure the tray is pushed fully home.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Enter dC330, code 073-102. Check the tray 3 level sensor, PL 80.20 Item 6.
2. Enter dC330, code 073-002. Check the tray 3 feed/lift up motor, PL 80.20 Item 4.
3. Enter dC330, code 042-003. Check the main motor,PL 40.10 Item 10.
4. Check the drive gears, PL 80.20 for wear or damage. Install new components as necessary.
5. (3TM Only) Check the drive system between the bottom plate and the tray 3 feed/lift motor for
operation failure. Install new components as necessary, PL 70.20.
6. (TTM Only) Check the drive system between the bottom plate and the tray 3 feed/lift motor for
operation failure. Also check the bottom plate lift mechanism. Install new components as neces-
sary, PL 70.66.
476 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Load the correct paper in tray 3.
2. Ensure that the customer is programming the job correctly.
3. Perform the relevant procedure:
• 3TM Checkout
• TTM Checkout
3TM Checkout
Perform the steps that follow:
1. Remove tray 3. Check underneath the tray for damage to the link mechanism. Also check the ac-
tuator at the rear of tray 3. If necessary, install a new tray assembly, PL 70.10 Item 1.
2. Enter dC140 Analog Monitor, code 073-200. Check the tray 3 size sensor, PL 70.22 Item 9.
3. Check the wiring between the tray 3 size sensor and P/J549 on the 3TM PWB.
4. Reload the software, GP 4.
5. If the fault persists, install new components as necessary:
• Tray 3 size sensor, PL 70.22 Item 9.
• 3TM PWB, PL 70.23 Item 5.
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073-212 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the tray 4 feed roll, nudger roll and retard roll, PL 80.25 for foreign substances or wear.
Clean or install new components as necessary.
3. Perform the relevant procedure:
• 3TM Checkout
• TTM Checkout
478 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 074-101, 103, 900
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
TTM Checkout DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
Perform the steps that follow: ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
1. Check the tray 4 transport roll, PL 80.70 Item 14 for foreign substances or wear. Clean or install peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
new components as necessary. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
2. Enter dC330, code 074-103. Check the tray 4 feed out sensor, PL 80.70 Item 6. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
3. Enter dC330, code 074-001. Check the tray 4 feed/lift motor, PL 80.20 Item 4. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
4. Enter dC330, code 077-033. Check the take away motor, PL 70.23 Item 4. possono causare lesioni personali.
5. Check the drive gears, PL 80.20 for wear or damage.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
6. If the fault persists, install new components as necessary: Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
• TTM PWB, PL 70.90 Item 1. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
• ESS PWB, PL 3.10 Item 6. AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the tray 4 feed roll, nudger roll and retard roll, PL 80.25 for foreign substances or wear.
Clean or install new components as necessary.
3. Enter dC330, code 077-104. Check the registration sensor, PL 80.55 Item 4.
4. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11.
5. Enter dC330, code 077-001. Check the PH Drive assembly, PL 40.10 Item 3.
6. (3TM Only) Enter dC330, code 077-033. Check the 3TM takeaway motor, PL 70.23 Item 4.
7. (TTM Only) Enter dC330, code 077-035. Check the TTM takeaway motor 2, PL 70.85 Item 2.
8. Check the drive gears, PL 80.10 for wear or damage. Install new components as necessary.
9. Check the main drive assembly, PL 40.10 Item 1 for wear or damage.
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074-105 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
10. If the fault persists, install new components as required following the CAUTION below:: 0 7 4 - 2 1 0 Tra y 4 L i f t Fa i l R A P
• 3TM PWB, PL 70.23 Item 5.
BSD 7.12 Tray 4 Paper Stacking (3TM)
• TTM PWB, PL 70.90 Item 1.
• ESS PWB, PL 3.10 Item 6. BSD 7.21 Tray 4 Paper Stacking (TTM)
• Drive PWB, PL 1.10 Item 4. 074-210 Tray 4 lift NG has occurred three consecutive times.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, Initial Actions
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- • Check for obstructions behind the tray.
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
• Ensure that the tray is loaded correctly.
• Ensure the tray is pushed fully home.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Enter dC330, code 074-102. Check the tray 3 level sensor, PL 80.20 Item 6.
2. Enter dC330, code 074-002. Check the tray 3 feed/lift up motor, PL 80.20 Item 4.
3. Enter dC330, code 042-003. Check the main motor,PL 40.10 Item 10.
4. Check the drive gears, PL 80.20 for wear or damage. Install new components as necessary.
5. (3TM Only) Check the drive system between the bottom plate and the tray 4 feed/lift motor for
operation failure. Install new components as necessary, PL 70.20.
6. (TTM Only) Check the drive system between the bottom plate and the tray 4 feed/lift motor for
operation failure. Also check the bottom plate lift mechanism. Install new components as neces-
sary, PL 70.67.
480 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 074-210
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Load the correct paper in tray 4.
2. Ensure that the customer is programming the job correctly.
3. Perform the relevant procedure:
• 3TM Checkout
• TTM Checkout
3TM Checkout
Perform the steps that follow:
1. Remove tray 4. Check underneath the tray for damage to the link mechanism. Also check the ac-
tuator at the rear of tray 4. If necessary, install a new tray assembly, PL 70.10 Item 1.
2. Enter dC140 Analog Monitor, code 074-200. Check the tray 4 size sensor, PL 70.22 Item 9.
3. Check the wiring between the tray 4 size sensor and P/J549 on the 3TM PWB.
4. Reload the software, GP 4.
5. If the fault persists, install new components as necessary:
• Tray 4 size sensor, PL 70.22 Item 9.
• 3TM PWB, PL 70.23 Item 5.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 481
074-212 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the bypass tray feed roll, bypass tray nudger roll and retard pad, PL 70.40 foreign substan-
ces or wear. Clean or install new components as necessary.
3. Check the registration roll and takeaway roll 1, PL 80.55 for foreign substances or wear. Clean or
install new components as necessary.
4. Enter dC330, code 077-104. Check the registration sensor, PL 80.55 Item 4.
5. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11.
6. Enter dC330, code 075-001. Check the bypass tray feed clutch, PL 70.40 Item 4.
7. Enter dC330, code 077-001. Check the PH Drive assembly, PL 40.10 Item 3.
482 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 075-135
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
8. Check the main drive assembly, PL 40.10 Item 1 for wear or damage. 0 7 7 - 1 0 1 , 0 7 7 - 9 0 0 Re g i s t r a t i o n S e n s o r J a m R A P
9. If the fault persists, install new components as required following the CAUTION below:
BSD 8.5 Registration
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4. 077-101 The trail edge of the paper does not deactuate the registration sensor within the specified
time after the registration clutch is energized.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, 077-900 The registration sensor detected remaining paper.
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. Initial Actions
• Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
• Ensure that all the trays are loaded correctly.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the registration roll and takeaway roll 1, PL 80.55 for foreign substances or wear. Clean or
install new components as necessary.
3. Enter dC330, code 077-104. Check the registration sensor, PL 80.55 Item 4.
4. Enter dC330, code 042-003. Check the main motor, PL 40.10 Item 10.
5. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11.
6. Check the drive assembly, PL 40.10 Item 1 for wear or damage.
7. Check the registration transport assembly, PL 80.55 Item 1 for wear or damage.
8. If the fault persists, install new components as required following the CAUTION below:
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Initial Actions
• Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
• Ensure that the fuser is installed correctly.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
484 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 077-104, 109, 113, 901
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Perform the steps that follow: 077-105 Exit Sensor 2 Jam RAP
1. Check for obstructions in the paper path. BSD 10.5 Fused Paper Exit 2
2. Check the exit 2 roll and nip rolls, PL 10.22 for foreign substances or wear. Clean or install new
components as necessary. 077-105 The trail of the paper was late from the exit 2 sensor.
3. Remove the fuser. Check whether foreign substances or paper is wound around the heat roll. Initial Actions
4. Enter dC330, code 077-101. Check the fuser exit sensor, part of the fuser, PL 10.05 Item 2.
Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
5. Enter dC330, code 042-003. Check the main motor, PL 40.10 Item 10.
6. Enter dC330, code 077-014. Check the exit 2 motor, PL 10.21 Item 4. Procedure
7. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
8. Check the exit 2 drive gears, PL 10.21 for wear or damage. tricity can cause death or injury. Moving parts can cause injury.
9. Check the registration transport assembly, PL 80.55 Item 1 for wear or damage.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
10. If the fault persists, install new components as required following the CAUTION below: ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
• ESS PWB, PL 3.10 Item 6. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
• Drive PWB, PL 1.10 Item 4. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 485
077-105 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Initial Actions
Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the exit 2 roll and nip rolls, PL 10.22 for foreign substances or wear. Clean or install new
components as necessary.
3. Check the duplex rolls and nip rolls, PL 80.50 for foreign substances or wear. Clean or install new
components as necessary.
4. Enter dC330, code 077-104. Check the registration sensor, PL 80.55 Item 4.
5. Enter dC330, code 077-003. Check the duplex clutch, PL 80.50 Item 28.
6. Enter dC330, code 042-001. Check the sub motor, PL 40.10 Item 11.
7. Enter dC330, code 077-014. Check the exit 2 motor, PL 10.21 Item 4.
486 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 077-123
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
8. Check the duplex drive gears and belts, PL 80.50 for wear or damage. 077-126, 077-902 Exit 2 Sensor Jam RAP
9. Check the drive assembly, PL 40.10 Item 1 for wear or damage.
BSD 10.5 Fused Paper Exit 2
10. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6. 077-126 After actuating the fuser exit sensor, paper did not actuate the exit 2 sensor within the
specified time.
• Drive PWB, PL 1.10 Item 4.
077-902 The exit 2 sensor detected remaining paper.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- Initial Actions
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the exit 2 roll and nip rolls, PL 10.22 for foreign substances or wear. Clean or install new
components as necessary.
3. Remove the fuser. Check whether foreign substances or paper is wound around the heat roll.
4. Enter dC330, code 077-100. Check the exit 2 sensor, PL 10.21 Item 12.
5. Enter dC330, code 077-014. Check the exit 2 motor, PL 10.21 Item 4.
6. Enter dC330, code 077-004. Check the exit gate solenoid, PL 10.22 Item 9.
7. Enter dC330, code 042-003. Check the main motor, PL 40.10 Item 10.
8. Check the exit 2 drive gears, PL 10.21 for wear or damage.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 487
077-126, 077-902 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
9. If the fault persists, install new components as required following the CAUTION below: 0 7 7 - 2 1 1 Tra y M o d u l e M i s m a t c h R A P
• ESS PWB, PL 3.10 Item 6.
BSD 3.2 PWB Communications (ESS PWB/Drive PWB to STM)
• Drive PWB, PL 1.10 Item 4.
BSD 3.3 PWB Communications (ESS PWB/Drive PWB to 1TM/3TM)
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- 077-211 A tray module mismatch has occurred.
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the connections between the tray module and the machine.
3. Enter dC131. Ensure that the tray module type is correctly set in NVM value 742-205:
• 1TM = 0
• 3TM = 1
• TTM = 2
• STM = 6
4. If the fault persists, install new components as required following the CAUTION below:
• 1TM PWB, PL 70.17 Item 5.
• 3TM PWB, PL 70.23 Item 5.
• STM PWB, PL 70.28 Item 4.
• TTM PWB, PL 70.90 Item 1.
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
488 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 077-211
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, 0 7 7 - 2 1 2 , 2 1 4 , 2 1 5 , 3 1 4 Tra y M o d u l e Co m m u n i c a t i o n Fa i l R A P
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. BSD 1.7 Option DC Power Distribution
BSD 3.2 PWB Communications (ESS PWB/Drive PWB to STM)
BSD 3.3 PWB Communications (ESS PWB/Drive PWB to 1TM/3TM/TTM)
077-212 Tray module reset was detected.
077-214 Tray module fatal error was detected.
077-215 Reply from the tray module was detected as a communication error.
077-314 Tray module fatal error was detected.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the items that follow: connections between the tray module and the machine:
• The connection between the drive PWB (P/J592) and the STM PWB (P/J541).
• The connection between the drive PWB (P/J592) and the 1TM PWB (P/J541).
• The connection between the drive PWB (P/J592) and the 3TM PWB (P/J541).
• The connection between the drive PWB (P/J592) and the TTM PWB (P/J541).
• The connection between the drive PWB (P/J401) and the ESS PWB (P/J335).
3. If the fault persists, install new components as required following the CAUTION below:
• 1TM PWB, PL 70.17 Item 5.
• 3TM PWB, PL 70.23 Item 5.
• STM PWB, PL 70.28 Item 4.
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077-212, 214, 215, 314 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
490 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 077-300
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 7 7 - 3 0 1 L / H Co v e r O p e n R A P 0 7 7 - 3 0 5 TM L e f t C o v e r O p e n R A P
BSD 1.8 Power Interlock Switching (1 of 3) BSD 1.9 Power Interlock Switching (2 of 3)
077-301 L/H cover was opened during run. 077-301 Tray module left cover was opened during run.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 9 How to Check a Switch • GP 9 How to Check a Switch
Perform the steps that follow: Perform the steps that follow:
1. Check the actuator on the L/H cover for damage. If necessary, install a new L/H cover, PL 80.40 1. Check the actuator on the tray module left cover for damage. If necessary, install a new tray
Item 8. module left cover:
2. Enter dC330 code 077-300. Check the left hand cover interlock switch, PL 80.40 Item 1. • (1TM), PL 70.16 Item 6.
3. If the fault persists, install new components as required following the CAUTION below: • (3TM), PL 70.21 Item 6.
• LVPS PWB, PL 1.10 Item 3. • (STM), PL 70.25 Item 2.
• ESS PWB, PL 3.10 Item 6. • (TTM), PL 70.70 Item 7.
• Drive PWB, PL 1.10 Item 4. 2. Enter dC330, code 077-306. As necessary, perform the steps that follow:
• Check the 1TM left cover switch, PL 80.15 Item 3.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- • Check the 3TM left cover switch, PL 80.30 Item 8.
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. • Check the STM left cover switch, PL 80.35 Item 4.
• Check the TTM left cover switch, PL 70.95 Item 18.
3. If the fault persists, install new components as required following the CAUTION below:
• 1TM PWB, PL 70.17 Item 5.
• 3TM PWB, PL 70.23 Item 5.
• STM PWB, PL 70.28 Item 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 491
077-301 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
492 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 077-308
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 7 7 - 9 6 7 , 0 7 7 - 9 6 8 Pa p e r S i z e M i s m a t c h R A P 0 7 8 - 1 0 2 Re g i s t r a t i o n S e n s o r J a m ( H C F ) R A P
077-967 The selected paper size is different from the size of the paper loaded. BSD 8.5 Registration
077-968 The selected paper size is different from the size of the paper loaded. BSD 8.8 HCF Paper Transportation
Procedure 078-102 Paper fed from the HCF did not actuate the registration sensor within the specified time.
1. Advice the customer to verify the paper size is correct for the job performed and change either
the settings on the UI or the paper in the tray. Initial Actions
2. Switch off, then switch on the machine, GP 10. WARNING: Ensure that the electricity to the machine is switched off while perform-
3. If the faults persist, perform SCP 5 Final Actions. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Check the condition of the paper in the HCF. Refer to GP 15 Paper and Media Size
Specifications.
• Check for obstructions in the paper path.
Procedure
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
Enter dC330, code 077-104. Manually actuate the registration sensor, PL 80.55 Item 4.
The display changes.
Y N
Check the registration sensor, PL 80.55 Item 4.
Enter dC330 code 078-093 to run the HCF takeaway motor.
The motor runs.
Y N
Check the wiring between the HCF takeaway motor (JF57) and the HCF PWB (JF06).
The wiring is good.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 493
077-967, 077-968 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
A 0 7 8 - 1 0 4 , 0 7 8 - 9 0 1 H C F Fe e d O u t S e n s o r Fa u l t R A P
Y N
Repair as necessary. BSD 8.8 HCF Paper Transportation
Check that the resistance through the HCF takeaway motor is approximately 0.8 ohms
078-104 Paper fed from the HCF did not actuate the HCF feed out sensor within the specified time.
between:
• JF57 pin 3 to pins 1 and 2. 078-104 The HCF feed out sensor detected paper.
• JF57 pin 4 to pins 5 and 6. Initial Actions
The resistances are good.
Y N WARNING: Ensure that the electricity to the machine is switched off while perform-
Install a new HCF takeaway motor, PL 70.60 Item 7. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
Check the voltage between JF06 pins 9 and 10 and ground.
+24V is measured. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
Y N ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
Check the +24VDC circuit. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
Install a new HCF takeaway motor, PL 70.60 Item 7. If the fault persists, install a new HCF
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
PWB, PL 70.60 Item 9.
Check the items that follow: AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
• Check the HCF feed roll, nudger roll, PL 80.61 and retard roll, PL 80.62 for foreign substances or eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
wear. Clean or install new components as necessary. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
• Check the registration roll and takeaway roll 1, PL 80.55 for foreign substances or wear. Clean or
install new components as necessary. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
• Takeaway roll and nip rolls, PL 70.55 for foreign substances or wear. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
• HCF and IOT for a poor docking
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
• Drive gears, PL 80.60. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
If the fault persists, install a new HCF PWB, PL 70.60 Item 9. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Check the condition of the paper in the HCF. Refer to GP 15 Paper and Media Size
Specifications.
• Check for obstructions in the paper path.
Procedure
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Enter dC330 code 078-101. Manually actuate the HCF feed out sensor, PL 70.55 Item 25.
The display changes.
Y N
Check the HCF feed out sensor.
Enter dC330 code 078-093 to run the HCF takeaway motor.
The motor runs.
Y N
Check the wiring between the HCF takeaway motor (P/J57) and the HCF PWB (P/J6).
The wiring is good.
Y N
Repair as necessary.
494 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 078-104, 078-901
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
A 0 7 8 - 2 1 6 , 0 7 8 - 2 1 9 H C F Co m m u n i c a t i o n Fa i l u r e R A P
Check that the resistance through the HCF takeaway motor is approximately 0.8 ohms
between: 078-216 Cannot read from and/or write to the NVM in the HCF.
• P/J57 pin 3 to pins 1 and 2. 078-219 HCF soft download fail.
• P/J57 pin 4 to pins 5 and 6.
Procedure
The resistances are good.
Y N WARNING: Ensure that the electricity to the machine is switched off while perform-
Install a new HCF takeaway motor, PL 70.60 Item 7. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
Check the voltage between JF06 pins 9 and 10 and ground.
+24V is measured. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
Y N ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
Check the +24VDC circuit. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
Install a new HCF takeaway motor, PL 70.60 Item 7. If the fault persists, install a new HCF taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
PWB, PL 70.60 Item 9.
Check the HCF take away components. Install new components as necessary, PL 70.55. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check wires and connectors between the HCF and the IOT.
3. Reload the software, GP 4.
4. If the fault persists, install a new HCF PWB, PL 70.60 Item 9.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 7 8 - 2 5 0 H C F L i f t Fa u l t R A P A
Y N
BSD 7.15 HCF Paper Stacking Install a new HCF lift/feed motor, PL 80.60 Item 23.
Check the voltage between P/J6 pins 3 and 4 and ground.
078-250 HCF tray lift failure. The tray 6 level sensor is not actuated within the specified time.
+24V is measured.
Initial Actions Y N
Check the +24VDC circuit.
WARNING: Ensure that the electricity to the machine is switched off while perform- Install a new HCF lift/feed motor, PL 80.60 Item 23. If the fault persists, install a new HCF
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- PWB, PL 70.60 Item 9.
tricity can cause death or injury. Moving parts can cause injury.
Check the installation of the HCF stack height sensor, PL 80.61 Item 19 and the operation of the
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- actuator.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez The sensor and actuator are good.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques Y N
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- Correctly install the HCF stack height sensor, or install new components as necessary, PL
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 80.61.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si Enter dC330 code 078-201. Manually actuate the HCF stack height sensor, PL 80.61 Item 19.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- The display changes.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento Y N
possono causare lesioni personali. Check the HCF stack height sensor.
Check the mechanical components of the lift mechanism for dirty or damaged gears, broken or out
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
of place cables, PL 70.51. If the fault persists, install a new HCF PWB, PL 70.60 Item 9.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Check the condition of the paper in the HCF. Refer to GP 15 Paper and Media Size
Specifications.
• Check for obstructions in the paper tray.
Procedure
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Open, then close the HCF door.
The HCF lift/feed motor runs.
Y N
Check the wiring between the HCF lift/feed motor (P/J58) and the HCF PWB (P/J6).
The wiring is good.
Y N
Repair as necessary.
Check that the resistance through the HCF lift/feed motor is approximately 0.8 ohms
between:
• P/J58 pin 3 to pins 1 and 2.
• P/J58 pin 4 to pins 5 and 6.
The resistances are good.
496 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 7 8 - 3 0 0 H C F To p Co v e r I n t e r l o c k O p e n R A P A
B
• P/J5 pin 1 on the HCF PWB and FS001 on the HCF top cover interlock switch.
BSD 1.11 DC Power Distribution - HCF
• P/J5 pin 2 on the HCF PWB and FS002 on the HCF top cover interlock switch.
078-300 The HCF top cover interlock is open.
If the wiring is good, install a new HCF top cover interlock switch, PL 70.55 Item 26.
Procedure Install a new HCF PWB, PL 70.60 Item 9.
The fault could be caused by misalignment of the HCF top cover interlock switch. Ensure the switch
WARNING: Ensure that the electricity to the machine is switched off while perform- and HCF top cover are correctly installed. Check if the actuator is damaged, install new components
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- as necessary, PL 70.55.
tricity can cause death or injury. Moving parts can cause injury.
If the fault persists, install a new components as necessary:
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez • HCF PWB, PL 70.60 Item 9.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques • Drive PWB, PL 1.10 Item 4.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 9 How to Check a Switch.
Enter dC330 code 078-300. Open then close the top cover, PL 70.55 Item 7 to actuate the HCF top
cover interlock switch.
The display changes.
Y N
Measure the voltage between P/J5 pin 2 on the HCF PWB and ground.
+24V is measured.
Y N
Measure the voltage between P/J5 pin 1 on the HCF PWB and ground.
+24V is measured.
Y N
Measure the voltage between P/J4 pin 1 and 2 on the HCF PWB and ground.
+24VDC is measured.
Y N
Check the +24VDC circuit.
Install a new HCF PWB, PL 70.60 Item 9.
Check the following wiring between:
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078-300 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
078-301 HCF Docking interlock Open RAP The fault may be intermittent. Check HCF1 side out switch wiring. If the fault persists, install new
components as necessary:
BSD 1.11 DC Power Distribution - HCF • HCF1 side out switch, PL 70.60 Item 8.
078-301 HCF1 side out switch open. The HCF and the IOT were undocked. • HCF PWB, PL 70.60 Item 9.
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Check that the HCF and the IOT are correctly docked.
• Switch off, then switch on the machine, GP 10.
Procedure
Refer to the procedure that follows as necessary:
• GP 9 How to Check a Switch.
Enter dC330 code 078-301. Dock then undock the HCF to actuate the HCF1 side out switch.
The display changes.
Y N
Undock the HCF. Actuate the HCF1 side out switch, PL 70.60 Item 8.
The display changes.
Y N
Measure the voltage between P/J8 pin 2 on the HCF PWB and ground.
The voltage drops to less than +1VDC when the switch is actuated
Y N
Check the wiring between:
• P/J8 pin 1 on the HCF PWB and FS003 on the HCF1 side out switch.
• P/J8 pin 2 on the HCF PWB and FS004 on the HCF1 side out switch.
If the wiring is good, install a new HCF1 side out switch, PL 70.60 Item 8.
Install a new HCF PWB, PL 70.60 Item 9.
Check the alignment of the HCF docking base and the IOT.
498 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 499
Chain 089 Entry RAP Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 8 9 - 6 0 0 RC S a m p l e L a t e ra l Fa i l - A 1 R A P 0 8 9 - 6 0 1 , 0 8 9 - 6 0 3 RC S a m p l e B l o c k Fa i l - A 1 R A P
089-600 An error with the Cyan fast scan position that is used as a reference during A1 (fine adjust- BSD 9.9 ADC and Environment Sensing .
ment pattern) and C patch detection.
089-601 During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB
Initial Actions ADC Sensor In did not satisfy the defined number of valid sample blocks.
Enter dC125, if multiple chain 89 faults are indicated, refer to Chain 089 Entry to determine the 089-603 During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB
highest priority fault. ADC Sensor Out did not satisfy the defined number of valid sample blocks.
500 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 089-600
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
BSD 9.9 ADC and Environment Sensing , BSD 9.4 Development (1 of 2) . Check the wiring between the drive PWB and the applicable MOB ADC sensor for open circuits, short
circuits or damage.
089-604 During the yellow B (rough adjustment pattern) patch detection, the patch at the MOB The connection is good.
ADC In Sensor did not satisfy the defined number of valid sample blocks. Y N
Reconnect or repair the wiring between the drive PWB and the MOB ADC sensor.
089-606 During the yellow B (rough adjustment pattern) patch detection, the patch at the MOB
ADC Out Sensor did not satisfy the defined number of valid sample blocks. Check the magnet roll at the applicable MOB ADC sensor position for contamination, damage or
distortion.
089-607 During the magenta B (rough adjustment pattern) patch detection, the patch at the MOB The magnet roll is good.
ADC In Sensor did not satisfy the defined number of valid sample blocks. Y N
Install a new MOB ADC sensor assembly, PL 90.40 Item 6.
089-609 During the magenta B (rough adjustment pattern) patch detection, the patch at the MOB
ADC Out Sensor did not satisfy the defined number of valid sample blocks. Check the IBT Belt, PL 90.45, at the applicable MOB ADC Sensor position for damage and
distortion.
089-610 During the cyan B (rough adjustment pattern) patch detection, the patch at the MOB The IBT Belt is good.
ADC In Sensor did not satisfy the defined number of valid sample blocks. Y N
089-612 During the cyan B (rough adjustment pattern) patch detection, the patch at the MOB Install a new IBT belt unit, PL 90.45 Item 1. Enter dC135 code 954-820 to reset the HFSI val-
ADC Out Sensor did not satisfy the defined number of valid sample blocks. ue for the BTR Unit.
Check the Drum Cartridge, PL 90.20, for damage and deformation.
089-613 During the black B (rough adjustment pattern) patch detection, the patch at the MOB The drum cartridge is good.
ADC In Sensor did not satisfy the defined number of valid sample blocks. Y N
089-615 During the black B (rough adjustment pattern) patch detection, the patch at the MOB Install a new drum cartridge, PL 90.20 Item 5 (Black), PL 90.20 Item 8 (Yellow), PL 90.20 Item
ADC Out Sensor did not satisfy the defined number of valid sample blocks. 7 (Magenta), PL 90.20 Item 6 (Cyan).
Install a new MOB ADC sensor assembly, PL 90.40 Item 6. If the fault persists install a new drive
Initial Actions PWB, PL 1.10 Item 4. Enter dC675, perform the registration control setup cycle.
Enter dC125, if multiple chain 89 faults are indicated, refer to Chain 089 Entry to determine the
highest priority fault.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
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089-604, 606, 607, 609, 610, 612, 613, 615 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 8 9 - 6 1 6 RC D a t a O v e r f l o w Fa i l - B R A P A
Install a new drum cartridge as necessary:
089-616 The correction setting value of the calculation result has exceeded the allowed range.
• Yellow drum cartridge, PL 90.20 Item 8.
Initial Actions • Magenta drum cartridge, PL 90.20 Item 7.
Enter dC125, if multiple chain 89 faults are indicated, refer to Chain 089 Entry to determine the • Cyan drum cartridge, PL 90.20 Item 6.
highest priority fault. • Black drum cartridge, PL 90.20 Item 5.
Procedure If the fault persists, install a new LPH, PL 60.35 Item 1, as necessary.
Check if Fast Scan Margin or Slow Scan Margin have reached the minimum or maximum adjust-
WARNING: Ensure that the electricity to the machine is switched off while perform- ment value.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Slow Scan Margin has reached the minimum or maximum adjustment value.
tricity can cause death or injury. Moving parts can cause injury. Y N
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Raise/lower the LPH (Y, M, C, K) 2 to 3 times to check the LPH lift up/down mechanism.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques If no fault is found, install a new LPH, PL 60.35 Item 1, as necessary.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- Install a new drive PWB, PL 1.10 Item 4. Enter dC675, perform the registration control setup cycle.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Enter dC675, perform the registration control setup cycle and compare the correction amount with
the value in Table 1.
Table 1 Registration control adjustment ranges
Adjustment Range
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 8 9 - 6 1 7 R C D a t a O v e r Ra n g e R A P 0 8 9 - 6 2 3 , 6 2 9 , 6 7 4 , 6 7 6 , 6 7 7 , 6 7 9 M O B A D C S e n s o r Fa i l R A P
089-617 The result from adding the offset value to the correction value has exceeded the settable BSD 9.9 ADC and Environment Sensing
range.
089-623 The amount of reflected light was not stabilized during MOB ADC In Sensor LED bright-
Initial Actions ness correction.
Enter dC125, if multiple chain 89 faults are indicated, refer to Chain 089 Entry to determine the 089-629 The amount of reflected light was not stabilized during MOB ADC Out Sensor LED bright-
highest priority fault. ness correction.
Procedure 089-674 The LED light amount setting value does not converge in gain correction of the MOB ADC
In Sensor LED Brightness Correction.
Enter dC131, check the NVM values that follow:
• 759-319 (Lead Registration Offset). 089-676 The LED light amount setting value does not converge in gain correction of the MOB ADC
Out Sensor LED Brightness Correction.
• 759-321 (Side 1 Registration Offset).
• 759-322 (Side 2 Registration Offset). 089-677 An error occurs in the output voltage value of the IBT Belt Sensor during MOB ADC In Sen-
sor LED Brightness Correction.
Ch- Li- Description Read/ Default Minimum Maxi- Unit
ain nk Write Value mum 089-679 An error occurs in the output voltage value of the IBT Belt Sensor during MOB ADC Out
Value Sensor LED Brightness Correction.
75- 31- Lead Registra- Read/ 0 -118 118 1pi- Initial Actions
9 9 tion Offset Write x@600d-
pi Enter dC125, if multiple chain 89 faults are indicated, refer to Chain 089 Entry to determine the
highest priority fault.
75- 32- Side 1 Registra- Read/ 0 -20 20 0.1mm
9 1 tion Offset Write Procedure
75- 32- Side 2 Registra- Read/ 0 -20 20 0.1mm WARNING: Ensure that the electricity to the machine is switched off while perform-
9 2 tion Offset Write ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor.
Check the wiring between the drive PWB and the applicable MOB ADC sensor for open circuits, short
circuits or damage.
The connection is good.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Y N
Reconnect or repair the wiring between the drive PWB and the MOB ADC sensor.
Check the IBT Belt, PL 90.45, at the applicable MOB ADC Sensor position for damage and
distortion.
The IBT Belt is good.
Y N
Install a new IBT belt unit, PL 90.45 Item 1. Enter dC135 code 954-820 to reset the HFSI val-
ue for the BTR Unit.
Check the detection area of the applicable MOB ADC sensor for obstruction or contamination.
The MOB ADC sensor is good.
Y N
Clean the detection area of the MOB ADC sensor.
Install a new MOB ADC sensor assembly, PL 90.40 Item 6.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Install a new IBT belt unit, PL 90.45 Item 1. After installing a new IBT belt unit, enter dC135 code
954-820 to reset the HFSI value for the BTR Unit.
The fault persists.
Y N
Perform SCP 5 Final Actions.
If the fault persists, install a new drive PWB PL 1.10 Item 4. Enter dC675, perform the registration
control setup cycle.
504 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 089-623, 629, 674, 676, 677, 679
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
091-328 to 091-331, 091-921, 091-927 to 091-929 Drum • Check the wiring between the magenta drum cartridge CRUM, P/J111, and the drive PWB, P/
J409.
C R U M Co m m u n i c a t i o n E r r o r R A P • Check the wiring between the cyan drum cartridge CRUM, P/J110, and the drive PWB, P/
BSD 9.1 Xero Life Control (Y, M) , BSD 9.2 Xero Life Control (C, K) J409.
5. If the fault persists, install new components as required following the CAUTION below:
091-328 Black Drum cartridge CRUM authentication IC communication error.
• Black drum cartridge, PL 90.20 Item 5.
091-329 Yellow Drum cartridge CRUM authentication IC communication error.
• Yellow drum cartridge, PL 90.20 Item 8.
091-330 Magenta Drum cartridge CRUM authentication IC communication error. • Magenta drum cartridge, PL 90.20 Item 7.
091-331 Cyan Drum cartridge CRUM authentication IC communication error. • Cyan drum cartridge, PL 90.20 Item 6.
• ESS PWB, PL 3.10 Item 6.
091-921 Black Drum cartridge CRUM is not installed in the correct position.
• Drive PWB, PL 1.10 Item 4.
091-927 Yellow Drum cartridge CRUM is not installed in the correct position.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
091-928 Magenta Drum cartridge CRUM is not installed in the correct position. first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
091-929 Cyan Drum cartridge CRUM is not installed in the correct position.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Remove, then reinstall the drum cartridge.
3. Check the drum cartridge CRUM connector for damage and contamination.
4. Check the wiring between the drum cartridge CRUM and the drive PWB for an open circuit, short
circuit or poor contact:
• Check the wiring between the black drum cartridge CRUM, P/J109, and the drive PWB, P/
J409.
• Check the wiring between the yellow drum cartridge CRUM, P/J112, and the drive PWB, P/
J409.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 505
091-328 to 091-331, 091-921, 091-927 to 091-929 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
091-911 Waste toner bottle is full. 091-411 Yellow drum cartridge is near end of life.
091-421 Magenta drum cartridge is near end of life.
Procedure
Empty, then reinstall the waste toner bottle, PL 90.20 Item 4. 091-431 Cyan drum cartridge is near end of life.
091-406 Black drum cartridge is near end of life.
091-416 Yellow drum cartridge is near end of life.
091-426 Magenta drum cartridge is near end of life.
091-436 Cyan drum cartridge is near end of life.
Procedure
Information only. No service action necessary. Advise the customer that the drum cartridge is near
end of life.
506 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 091-400, 091-405
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
091-402, 091-424, 091-480, 091-481, 091-482, 091-913 Black 091-916, 091-943, 091-944, 091-945 Dr um C RU M D ata M is-
D r u m C a r t r i d g e E n d o f L i fe R A P m atch RAP
091-402 Black drum cartridge over end of life. BSD 9.1 Xero Life Control (Y, M) , BSD 9.2 Xero Life Control (C, K) .
091-424 Black drum cartridge end of life. 091-916 Invalid authentication area data of black drum cartridge CRUM detected.
091-480 Yellow drum cartridge over end of life. 091-943 Invalid authentication area data of yellow drum cartridge CRUM detected.
091-481 Magenta drum cartridge over end of life. 091-944 Invalid authentication area data of magenta drum cartridge CRUM detected.
091-482 Cyan drum cartridge over end of life. 091-945 Invalid authentication area data of cyan drum cartridge CRUM detected.
091-913 Black drum cartridge end of life. Procedure
Perform the steps that follow:
Procedure
Install new components as necessary: 1. Remove, then reinstall the drum cartridge.
• Black drum cartridge, PL 90.20 Item 5. 2. If the fault persists, install a genuine Xerox drum cartridge:
• Yellow drum cartridge, PL 90.20 Item 8. • Black drum cartridge, PL 90.20 Item 5.
• Magenta drum cartridge, PL 90.20 Item 7. • Yellow drum cartridge, PL 90.20 Item 8.
• Cyan drum cartridge, PL 90.20 Item 6. • Magenta drum cartridge, PL 90.20 Item 7.
• Cyan drum cartridge, PL 90.20 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 507
091-402, 091-424, 091-480, 091-481, 091-482, 091-913 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 9 2 - 6 0 6 A D C S e n s o r Co n t a m i n a t i o n Fa i l R A P 0 9 2 - 6 5 1 RC S a m p l e B l o c k Fa i l - B R A P
BSD 9.9 ADC and Environment Sensing . BSD 9.9 ADC and Environment Sensing , BSD 9.4 Development (1 of 2) .
092-606 Contamination on the ADC sensor was detected. 092-651 An abnormal read value of the IBT sensor was detected.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Refer to the procedure that follows as necessary:
• GP 7 How to Check a Sensor.
Check the wiring between the drive PWB and the applicable MOB ADC sensor for open circuits, short
circuits or damage.
The connection is good.
Y N
Reconnect or repair the wiring between the drive PWB and the MOB ADC sensor.
Install new parts as necessary:
• MOB ADC sensor assembly, PL 90.40 Item 6. Enter dC675, perform the registration control setup
cycle
• Drive PWB, PL 1.10 Item 4.
• IBT belt unit, PL 90.45 Item 1.
Note: Following installation of the new IBT belt unit, enter dC135 code 954-820 to reset the
HFSI value for the BTR Unit
• LVPS, PL 1.10 Item 3.
• ESS PWB, PL 3.10 Item 6.
508 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 092-606
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Fa u l t R A P Procedure
BSD 9.5 Development (2 of 2) WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
092-312 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This tricity can cause death or injury. Moving parts can cause injury.
fault occurs when the difference between the maximum and minimum values in the ATC sensor
measurement set is lower than the threshold value. Note: When this fault occurs, toner density control, by the ATC sensor, is not performed and ICDC
(pixels) based toner supply control is performed instead. If the fault remains for a long time, image
092-313 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This density error (too dark or too light) may occur.
fault occurs when the difference between the maximum and minimum values in the ATC sensor
measurement set is lower than the threshold value. Perform the steps that follow:
092-314 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This 1. Switch off, then switch on the machine, GP 10.
fault occurs when the difference between the maximum and minimum values in the ATC sensor 2. Check the wiring between the applicable ATC sensor, yellow (P/J120), magenta (P/J119), cyan
measurement set is lower than the threshold value. (P/J118), black (P/J117) and the drive PWB (P/J414) for an open circuit, short circuit or damage.
092-315 Toner density in the developer unit as detected by the black ATC sensor abnormal. This 3. If the fault persists, install new components as required following the CAUTION below:
fault occurs when the difference between the maximum and minimum values in the ATC sensor • Drum cartridge:
measurement set is lower than the threshold value.
– Black drum cartridge, PL 90.20 Item 5.
092-657 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This
– Yellow drum cartridge, PL 90.20 Item 8.
fault occurs when the difference between the maximum and minimum values in the ATC sensor
measurement set is lower than the threshold value. – Magenta drum cartridge, PL 90.20 Item 7.
092-658 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This – Cyan drum cartridge, PL 90.20 Item 6.
fault occurs when the difference between the maximum and minimum values in the ATC sensor • Toner cartridge:
measurement set is lower than the threshold value.
– Black toner cartridge, PL 90.05 Item 13.
092-659 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This – Yellow toner cartridge, PL 90.05 Item 10.
fault occurs when the difference between the maximum and minimum values in the ATC sensor
measurement set is lower than the threshold value. – Magenta toner cartridge, PL 90.05 Item 11.
– Cyan toner cartridge, PL 90.05 Item 12.
092-660 Toner density in the developer unit as detected by the black ATC sensor abnormal. This
fault occurs when the difference between the maximum and minimum values in the ATC sensor • ESS PWB, PL 3.10 Item 6.
measurement set is lower than the threshold value. • Drive PWB, PL 1.10 Item 4.
092-665 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This • HVPS, PL 1.05 Item 7.
fault occurs when the average value of the ATC sensor measurement values is not between the
upper and lower limit values. CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
092-666 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
fault occurs when the average value of the ATC sensor measurement values is not between the
upper and lower limit values.
092-667 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This
fault occurs when the average value of the ATC sensor measurement values is not between the
upper and lower limit values.
092-668 Toner density in the developer unit as detected by the black ATC sensor abnormal. This
fault occurs when the average value of the ATC sensor measurement values is not between the
upper and lower limit values.
Initial Actions
• Perform IQ1 to check for a blank page image quality defect.
• Enter dC125. Check for the below faults and perform the applicable procedures as necessary:
– 024-923 to 024-925 Y/M/C Toner Cartridge Empty RAP
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 509
092-312 to 315, 092-657 to 660, 092-665 to 668 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 9 2 - 6 7 0 t o 6 7 3 , 0 9 2 - 6 7 5 t o 6 7 8 A D C Pa t c h Fa i l R A P Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
BSD 9.9 ADC and Environment Sensing , BSD 9.4 Development (1 of 2) . ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
092-670 The yellow ADC electric patch is abnormally light or a fault in the ADC sensor was tricity can cause death or injury. Moving parts can cause injury.
detected. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
092-671 The magenta ADC electric patch is abnormally light or a fault in the ADC sensor was ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
detected. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
092-672 The cyan ADC electric patch is abnormally light or a fault in the ADC sensor was detected. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
092-673 The black ADC electric patch is abnormally light or a fault in the ADC sensor was detected. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
092-675 The yellow ADC tone patch is abnormally light or a fault in the ADC sensor was detected. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
092-676 The yellow ADC tone patch is abnormally light or a fault in the ADC sensor was detected.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
092-677 The yellow ADC tone patch is abnormally light or a fault in the ADC sensor was detected. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
092-678 The yellow ADC tone patch is abnormally light or a fault in the ADC sensor was detected.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
Initial Actions realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
• Perform IQ1 to check for a low density color or white vertical streaks image quality defect. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
• Enter dC125. Check for the below faults and perform the applicable procedures as necessary:
– 042-325 Main Motor Fail RAP Perform the steps that follow:
– 043-342 Sub Motor Fail RAP 1. Switch off, then switch on the machine, GP 10.
– 061-xxx LPH System Fail RAPs 2. If the fault persists, install new components as necessary:
– 089-xxx Registration Control System Failure RAPs • MOB ADC sensor assembly, PL 90.40 Item 6. Enter dC675, perform the registration control
– 093-400, 093-406 to 093-409 , 093-423 to 093-425 Toner Cartridge Near End of Life RAP setup cycle
– 094-420, 094-422 IBT Belt Unit / 2nd BTR Roll End of Life RAP • IBT belt unit, PL 90.45 Item 1.
Note: Following installation of the new IBT belt unit, enter dC135 code 954-820 to reset
the HFSI value for the BTR Unit
• IBT cleaner, PL 90.45 Item 2.
• Toner cartridge:
– Black toner cartridge, PL 90.05 Item 13.
– Yellow toner cartridge, PL 90.05 Item 10.
– Magenta toner cartridge, PL 90.05 Item 11.
– Cyan toner cartridge, PL 90.05 Item 12.
• Drum cartridge:
– Black drum cartridge, PL 90.20 Item 5.
– Yellow drum cartridge, PL 90.20 Item 8.
– Magenta drum cartridge, PL 90.20 Item 7.
– Cyan drum cartridge, PL 90.20 Item 6.
• LPH, PL 60.35 Item 1.
• LPH FFC:
– Black LPH FFC, PL 60.35 Item 4.
– Cyan LPH FFC, PL 60.35 Item 5.
510 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 092-670 to 673, 092-675 to 678
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
Perform the steps that follow:
1. Remove the toner cartridge. Shake, then reinstall the toner cartridge.
2. If the fault persists, install new components as necessary:
• Black toner cartridge, PL 90.05 Item 13.
• Yellow toner cartridge, PL 90.05 Item 10.
• Magenta toner cartridge, PL 90.05 Item 11.
• Cyan toner cartridge, PL 90.05 Item 12.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 511
092-911 to 092-914 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10.
2. Remove, then reinstall the toner cartridge.
3. Check the toner cartridge CRUM connector for damage and contamination. Use a dry cloth to
wipe the joining terminal between the toner cartridge CRUM PWB and the connector assembly.
4. Check the wiring between the drive PWB Yellow/Magenta connector (P/J412) or Black/Cyan con-
nector (P/J411) and the cyan (P/J114), magenta (P/J115), yellow (P/J116), or black (P/J113), to-
ner CRUM connector assembly for an open circuit, short circuit or poor contact.
5. If the fault persists, install new components as required following the CAUTION below:
• Toner cartridge:
– Black toner cartridge, PL 90.05 Item 13.
512 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 093-335 to 093-338, 093-916, 093-970 to 093-972
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 9 3 - 4 0 0 , 0 9 3 - 4 0 6 t o 0 9 3 - 4 0 9 , 0 9 3 - 4 2 3 t o 0 9 3 - 4 2 5 To n e r C a r - 0 9 3 - 4 13 , 0 9 3 - 4 1 8 t o 0 9 3- 42 0 , 0 9 3- 94 4 t o 0 9 3 - 9 4 7 D e vel o p e r
t r i d g e N e a r E n d o f L i fe R A P U n i t E n d o f L i fe R A P
093-400 Black toner cartridge is near end of life. 093-413 The black developer unit has passed end of life.
093-406 Black toner cartridge is near end of life. 093-418 The yellow developer unit has passed end of life.
093-407 Yellow toner cartridge is near end of life. 093-419 The magenta developer unit has passed end of life.
093-408 Magenta toner cartridge is near end of life. 093-420 The cyan developer unit has passed end of life.
093-409 Cyan toner cartridge is near end of life. 093-944 The yellow developer unit has reached end of life.
093-423 Yellow toner cartridge is near end of life. 093-945 The magenta developer unit has reached end of life.
093-424 Magenta toner cartridge is near end of life. 093-946 The cyan developer unit has reached end of life.
093-425 Cyan toner cartridge is near end of life. 093-947 The black developer unit has reached end of life.
Procedure Procedure
Information only. No service action necessary. Advise the customer that the toner cartridge is al- Install a new developer unit:
most empty.
• Black developer unit, PL 90.05 Item 9. Enter dC135 code 954-833 to reset the HFSI value for the
black developer unit.
• Yellow developer unit, PL 90.05 Item 6. Enter dC135 code 954-830 to reset the HFSI value for
the yellow developer unit.
• Magenta developer unit, PL 90.05 Item 7. Enter dC135 code 954-831 to reset the HFSI value for
the magenta developer unit.
• Cyan developer unit, PL 90.05 Item 8. Enter dC135 code 954-832 to reset the HFSI value for the
cyan developer unit.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 513
093-400, 093-406 to 093-409 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 9 3 - 4 1 4 , 4 1 5 , 4 1 6 , 4 1 7 D e v e l o p e r N e a r E n d o f L i fe R A P 0 9 3 - 9 1 2 B l a c k To n e r Ca r t r i d g e E m p t y R A P
093-414 The black developer unit is near end of life. 093-912 The black toner cartridge is empty.
093-415 The yellow developer unit is near end of life. Procedure
093-416 The magenta developer unit is near end of life. Install a new toner cartridge, PL 90.05 Item 13.
Procedure
For information only. No service action necessary. Advise the customer that the indicated developer
unit is almost at end of life.
514 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 093-414, 415, 416, 417
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 9 3 - 9 2 6 , 9 6 0 , 9 6 1 , 9 6 2 To n e r C R U M D a t a M i s m a t c h R A P 0 9 4 - 4 1 7 , 0 9 4 - 4 1 9 I BT / 2 n d BT R N e a r E n d o f L i fe R A P
BSD 9.6 Toner Cartridge Life Control (Y, M) , BSD 9.7 Toner Cartridge Life Control (C, K) . 094-417 IBT is near end of life.
093-926 Invalid authentication area data of black toner cartridge CRUM detected. 094-419 2nd BTR unit is near end of life.
093-960 Invalid authentication area data of yellow toner cartridge CRUM detected. Procedure
093-961 Invalid authentication area data of magenta toner cartridge CRUM detected. Information only. No service action necessary. Advise the customer that the IBT or 2nd BTR unit is
almost at end of life.
093-962 Invalid authentication area data of cyan toner cartridge CRUM detected.
Procedure
Perform the steps that follow:
1. Remove, then reinstall the toner cartridge.
2. If the fault persists, install a genuine Xerox toner cartridge:
• Black toner cartridge, PL 90.05 Item 13.
• Yellow toner cartridge, PL 90.05 Item 10.
• Magenta toner cartridge, PL 90.05 Item 11.
• Cyan toner cartridge, PL 90.05 Item 12.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 515
093-926 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
0 9 4 - 4 2 0 , 0 9 4 - 4 2 2 I BT B e l t U n i t / 2 n d BT R Ro l l E n d o f L i fe R A P 0 9 6 - 9 1 8 X C 3 r d Pa r t y C R U M D e t e c t Fa i l R A P
094-420 IBT end of life. 096-918 The use of consumables equipped with 3rd Party CRUM is prohibited.
094-422 2nd BTR unit end of life. Procedure
Perform the steps that follow:
Procedure
Install new components as necessary: 1. Remove, then reinstall the toner cartridge.
• IBT Belt unit, PL 90.40 Item 3. 2. If the fault persists, install a genuine Xerox toner cartridge:
• 2nd BTR roll, PL 90.40 Item 5. • Black toner cartridge, PL 90.05 Item 13.
• Yellow toner cartridge, PL 90.05 Item 10.
• Magenta toner cartridge, PL 90.05 Item 11.
• Cyan toner cartridge, PL 90.05 Item 12.
516 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 094-420, 094-422
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
0 9 9 - 3 6 4 , 0 9 9 - 3 9 6 t o 0 9 9 - 3 9 9 Fu s e r Te m p e ra t u r e Fa u l t R A P
099-364 The recovery time from low temperature not ready state has become longer than the set-
ting time.
099-396 The centre temperature does not reach the required threshold within the specified time.
099-397 The centre temperature does not reach the required threshold within the specified time.
099-398 The centre temperature reaches the required threshold faster the specified time.
099-399 The centre temperature is detected as higher than the specified level.
Procedure
Perform the following procedures as necessary:
• 010-327 Fusing On Time Fail RAP.
• 010-334, 010-335 Heat Roll NC Sensor Fail RAP.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 517
099-364, 099-396 to 099-399 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Ensure the USB dongle is installed correctly.
2. Switch off, then switch on the machine, GP 10.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
518 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 102-311 to 102-319
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 0 2 - 3 5 6 E W S S o f t Fa i l R A P
102-356 Fatal error related to EWS.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Initialise the hard disk, refer to dC355 Hard Disk Diagnostics.
4. Reload the software, GP 4.
5. If fault persists, perform GP 22 Special Boot Modes, 06. HDD INTIALIZE MODE and LONGDIAG
MODE for detailed fault check, refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 519
102-356 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 0 3 - 3 1 0 t o 1 0 3 - 3 1 3 H y b r i d Wa t e r M a r k R A P 1 0 3 - 3 1 4 Pr o h i b i t e d O r i g i n a l s R A P
103-310 The secure watermark kit cannot be made available because the hybrid watermark detec- 103-314 Possible prohibited originals (system fail).
tion hardware is not installed.
Procedure
103-311 The secure watermark Kit is not enabled.
WARNING: Ensure that the electricity to the machine is switched off while perform-
103-312 The secure watermark kit cannot be made available because the hybrid watermark detec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tion hardware for document side 2 is not installed. tricity can cause death or injury. Moving parts can cause injury.
103-313 The secure watermark kit did not become available because of insufficient IISS extension DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
memory. ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
Procedure peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
For information only. No service action necessary.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Initialise the hard disk, refer to dC355 Image Disk Diagnostics.
4. Reload the software, GP 4.
5. If the fault persists, install new ESS PWB, PL 3.10 Item 6.
520 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 103-310 to 103-313
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 2 1 0 , 1 1 6 - 2 1 1 M e d i a Re a d e r E r r o r R A P
116-210 Fatal error of reader.
116-211 Connection cable disconnected.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 521
116-210, 116-211 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
522 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-212 to 116-311
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 3 1 4 E t h e r n e t A d d r e s s Fa i l R A P 1 1 6 - 3 1 9 C o n t r o l l e r a n d U I C o n fi g u r a t i o n R A P
116-314 An Ethernet error was detected. BSD 2.1 Control Panel
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 523
116-314 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
524 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-320, 116-345
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 3 2 4 E x c e p t i o n Fa i l R A P 4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
116-324 A fatal software exception error has occurred in the controller PWB CPU.
6. Initialize the Sys - System NVM, refer to dC301.
Initial Actions 7. Install a new ESS PWB, PL 3.10 Item 6.
Note: This fault can be caused by a corrupt print job.
1. Switch off the machine, GP 10.
2. Disconnect the network cable.
3. Switch on the machine GP 10.
• If the fault persists continue with the Procedure below.
• If the fault clears connect the network cable, then continue with Initial Actions from step 4.
4. Use the Embedded Web Sever (EWS) to print a test page. From the EWS Home page under
Quick Links select Submit File , select a file (note the on screen specified file formats), then
touch Submit .
a. If the job prints, advise the customer to inform their IT department that there could be a
corrupt print job causing the fault and to ensure all user of the device are using the correct
print driver when submitting print jobs.
b. If the fault persists continue with the Procedure below.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 525
116-324 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 3 3 0 , 3 3 1 , 3 3 6 , 3 3 7 , 3 3 9 H D D F i l e Sy s t e m Fa i l R A P 1 1 6 - 3 3 4 E S S N V R A M D a t a Co m p a r e Fa i l
116-330 HDD check at power on detected that an error has occurred or the HDD was not 116-334 ESS NVRAM data compare fail.
formatted.
Procedure
116-331 A log related error was detected.
WARNING: Ensure that the electricity to the machine is switched off while perform-
116-336 An error was detected when the HDD was accessed. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
116-337 Overall SNTP fatal error. Due to an error in software processing, subsequent processes can-
not be performed. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
116-339 When the JBA is started up, the HDD is not installed. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
Procedure taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
Perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Enter dC125 Faults. If another 124-3XX fault code is displayed, perform the relevant RAP.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
4. Reload the software, GP 4.
5. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
6. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
526 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-330, 331, 336, 337, 339
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 527
116-340 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
528 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-343, 346, 357, 359
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 3 5 3 , 3 5 4 , 3 5 6 , 3 6 1 , 3 6 2 H D D Fa i l R A P 1 1 6 - 3 5 5 , 3 6 3 , 3 6 7 , 3 7 0 , 3 7 3 , 3 7 6 Fa ta l E r r o r R A P
116-353 The HDD was not booted due to a physical HDD failure detected on booting. 116-355 Fatal error related to the SNMP Agent.
116-354 The M/C was not started up due to a product code error detected in the HDD on booting. 116-363 BMLinkS/print service software failure.
116-356 The M/C was not started up due to an insufficient HDD capacity error detected during 116-367 Overall fatal error of Parallel.
HDD formatting.
116-370 Fatal error of XJCL.
116-361 Fatal error of SPL HDD.
116-373 Fatal error related to dynamic DNS.
116-362 SSDP Software Fail.
116-376 Port 9100 software fail.
Procedure
Perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to check that the TCP/IP ports are correctly configured.
2. Switch off, then switch on the machine, GP 10.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
4. Reload the software, GP 4.
5. Perform the 016A Scan to Network Error Entry RAP.
6. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 529
116-353, 354, 356, 361, 362 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 3 6 4 , 3 6 5 , 3 6 6 , 3 6 8 , 3 7 1 , 3 7 2 , 3 7 5 , 3 7 7 Ti m e r Fa i l R A P 1 1 6 - 3 7 8 , 3 7 9 , 3 9 5 M C R / M C C S o f t Fa i l R A P
116-364 An error in the timer was detected. 116-378 Fatal error related to MCR. Due to an error in software processing, subsequent processes
cannot be performed.
116-365 Fatal error of the SPL.
116-369 Fatal error related to MCC. Due to an error in software processing, subsequent processes
116-366 Print utility operational failure, report generator operational failure. cannot be performed.
116-368 Fatal error of DumpPrint. 116-395 Fatal error related to USB.
116-371 PCL decomposer software failure. Procedure
116-372 Fatal error of P-formatter. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
116-375 A response such as system function recall error was detected. tricity can cause death or injury. Moving parts can cause injury.
116-377 Video DMA failure was detected. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
Procedure le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
WARNING: Ensure that the electricity to the machine is switched off while perform- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
tricity can cause death or injury. Moving parts can cause injury.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques possono causare lesioni personali.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
possono causare lesioni personali. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen zas sueltas pueden producir lesiones.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. Perform the steps that follow:
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras 1. Advise the customer to check that the TCP/IP ports are correctly configured.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de 2. Switch off, then switch on the machine, GP 10.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
zas sueltas pueden producir lesiones.
are securely connected. Ensure all surface mounted modules on both PWBs are securely
Perform the steps that follow: connected.
4. Reload the software, GP 4.
1. Switch off, then switch on the machine, GP 10.
5. Perform the 016A Scan to Network Error Entry RAP.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely 6. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
530 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-364, 365, 366, 368, 371, 372, 375, 377
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 3 8 0 E S S Fo n t R O M D I M M # 1 C h e c k Fa i l R A P 1 1 6 - 3 8 1 A B L Ve r s i o n Fa i l R A P
116-380 ESS Font ROM DIMM #1 check failure. 116-381 ABL did not match the ABL version information on the NVM, or corrupted data was
detected.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Procedure
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Initialize the NVM, refer to dC301 NVM Initialization.
tricity can cause death or injury. Moving parts can cause injury.
Note: Inform the customer that this will clear all address information.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Ensure that the fax PWBs, PL 20.05 are installed correctly.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 531
116-380 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 3 8 2 A B L I n i t i a l i z e Fa i l R A P 1 1 6 - 3 8 3 P I T L i b Fa i l u r e R A P
116-382 ABL has failed to access the NVM or HDD. 116-383 Board Fault/non-installation, or HDD access error.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Enter dC131. Set NVM value 790-664 to 0. 1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4. 2. Check dC125 Active Faults. If a new fault is listed, perform the relevant RAP.
3. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. 3. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
532 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-382
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 3 8 4 , 3 8 5 , 3 8 7 , 3 8 9 D C S / I D C S o f t w a r e Fa i l R A P 1 1 6 - 3 8 6 Fa x U S B Po r t R A P
116-384 DCS-related fatal error. Due to an error in software processing, subsequent processes can- 116-386 At startup, the fax USB cable was connected to an incorrect port.
not be performed.
Procedure
116-385 Fatal error related to IDC. Due to an error in software processing, subsequent processes
cannot be performed. WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
116-387 A fatal error has occurred during the usage of high compression board. tricity can cause death or injury. Moving parts can cause injury.
116-389 The necessary additional RAM was not installed. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
Procedure le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
WARNING: Ensure that the electricity to the machine is switched off while perform- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez possono causare lesioni personali.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
possono causare lesioni personali. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Perform the steps that follow:
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
1. Switch off, then switch on the machine, GP 10.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de 2. Ensure that the fax USB cable is connected to the correct USB port.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 533
116-384, 385, 387, 389 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
534 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-388
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 3 9 1 I l l e g a l Co d e R A P 1 1 6 - 3 9 2 M a c h i n e Co d e C h e c k Fa i l R A P
116-391 Country code/territory code/paper size group setting error detected. 116-392 Machine code check fail.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- For information only. No service action necessary.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, enter dC131. Ensure NVM values 700-165, 700-338 and 700-402 are cor-
rect. Change the values as necessary from the below table.
Cha- Link Description Read/ Si- Setting Value Cate- Reboot
in Write ze gory Required
700 165 Country Code In- Read/ 2 Target country in Com- Required
formation Write SEEPROM (ISO mon
(SEEPROM) 3166 value) Exam-
ples: 840 =USA;
124=Canada 826=
UK; 276=Germany;
380=Italy; 250=
France
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 535
116-391 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 3 9 6 F I P S 1 4 0 S e l f Te s t Fa i l R A P 1 1 6 - 3 9 7 I l l e g a l S e t t i n g A r e a Co v e r a g e T h r e s h o l d R A P
116-396 At start, the FIPS140 encryption module self-test has detected a failure. Self test error due 116-397 The plain total color judge threshold setting is incorrect.
to illegal ROM (FW).
Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
WARNING: Ensure that the electricity to the machine is switched off while perform- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- tricity can cause death or injury. Moving parts can cause injury.
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento possono causare lesioni personali.
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- zas sueltas pueden producir lesiones.
zas sueltas pueden producir lesiones.
Perform the steps that follow:
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
1. Switch off, then switch on the machine, GP 10. 2. Ensure that the value of 720-061 is higher than 720-060. Adjust the values as necessary in the
2. Reload the software, GP 4. table below.
Chain Link Descrip- Read/ Default Setting Catego- Reboot
tion Write Value ry Re-
quired
536 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-396
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 537
116-399 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 7 0 2 Pr i n t w i t h S u b s t i t u t e Fo n t R A P 1 1 6 - 7 0 3 Po s t s c r i p t L a n g u a g e R A P
116-702 Printing performed with substitute font. 116-703 There is a problem in the PostScript data and an error occurred in PostScript grammar in-
terpretation or language interpretation.
Procedure
Advise the customer that additional fonts are required. Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Reload the software, GP 4.
538 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-702
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 7 0 4 M e d i a Re a d e r R A P 1 1 6 - 7 0 5 t o 1 1 6 - 7 0 9 , 7 1 6 , 7 1 7 M e d i a Re a d e r Fo r m a t R A P
116-704 The MediaLib detected this error while performing the operation that requires access to 116-705 The MediaLib detected this error while performing the operation that requires access to
media. media.
Procedure 116-706 The MediaLib detected this error while performing the operation that requires access to
media.
Ensure that all paper trays are loaded with the correct media.
116-707 The MediaLib detected this error while performing the operation that requires access to
media.
116-708 The MediaLib detected this error while performing the operation that requires access to
media.
116-709 The MediaLib detected this error while performing the operation that requires access to
media.
116-716 The MediaLib detected this error while performing the operation that requires access to
media.
116-717 The MediaLib detected this error while performing the operation that requires access to
media.
Procedure
Perform the steps that follow:
1. Advise the customer to check the contents in the media for errors from the PC:
a. Check the file format/directory and selected mode (digital camera print/document print).
b. Check whether the printed file attribute information is displayed.
c. Check whether the print file images are displayed.
d. Check whether the printed file attribute information is displayed.
e. If the fault persists, inform the customer that the media may be defective.
2. If the fault persists, inform the customer that the media may be defective.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 539
116-704 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 7 1 3 , 1 1 6 - 7 5 1 H D D Fu l l R A P 1 1 6 - 7 1 4 H P - G L / 2 Co m m a n d E r r o r R A P
116-713 Collate operation was split when HDD full occurred in print service. 116-714 HP-GL/2 command error occurred.
116-751 When a Booklet job is writing into the HDD, the job is aborted because the HDD became Procedure
full
Perform the steps that follow:
Procedure 1. Reload the software, GP 4.
Perform the steps that follow: 2. If a HDD is installed, perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
1. Advise the customer to: 3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
a. Delete the stored documents to clear HDD full condition.
b. Split the job so that HDD full does not occur.
2. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
540 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-713, 116-751
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 7 1 9 X P I F Pa r a m e t e r C a n c e l l e d R A P 1 1 6 - 7 2 0 P C L M e m o r y L o w P a g e S i m p l i fi e d R A P
116-719 Cancellation of the parameter(s) disabled by XPIF. 116-720 PCL memory low, page simplified.
Procedure Procedure
Some of the parameters are disabled by XPIF so the machine cannot execute them. Advise the cus- Advise the customer to:
tomer to cancel the disabled parameter(s).
1. Deactivate the unnecessary ports.
2. Adjust buffer memory sizes.
3. That if the fault persists, the optional hard disk is required.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 541
116-719 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
542 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-721 to 116-724, 726, 727, 728
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 543
116-725 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
116-739, 741, 742, 743 Out of Disk Area RAP 116-740 Arithmetic Error RAP
116-739 The form/logo data cannot be registered due to insufficient ram or hard disk space. 116-740 The value calculated in the interpreter exceeded the limit.
116-741 The form data cannot be registered due to the restriction on the no. of forms. Procedure
116-742 The logo data cannot be registered due to the restriction on the no. of logos. Advise the customer to upgrade the driver.
116-743 The received data (form/logo) exceeded the registered buffer size.
Procedure
Advise the customer to delete the unnecessary forms/logos. Otherwise, if not already installed, in-
form the customer that the optional hard disk is required, PL 3.10 Item 2.
544 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-739, 741, 742, 743
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 7 4 6 S e l e c t e d Fo r m N o t Re g i s t e r e d R A P 1 1 6 - 7 4 7 , 1 1 6 - 7 4 8 I n v a l i d Pa g e D a t a R A P
116-746 The specified form is not registered. 116-747 After subtracting the paper margin from the valid coordinate area, the result of the calcu-
lation will be negative.
Procedure
116-748 Drawing data does not exist in the page data.
Advise the customer to use a registered form or register the required form.
Procedure
Advise the customer to repeat the operation.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 545
116-746 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure Procedure
Advise the customer to add the necessary font, or specify a substitute font. Advise the customer to set the banner sheet feed tray status to normal or change the banner sheet
feed tray.
546 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-749
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 6 - 7 5 2 Pr i n t J o b Ti c ke t R A P 1 1 6 - 7 7 1 t o 1 1 6 - 7 8 0 I n v a l i d J B I G Pa r a m e t e r R A P
116-752 The machine received a print job ticket sent together with a PDF but the job ticket data in- 116-771 An incorrect JBIG parameter DL was automatically corrected.
cludes printing instructions that are not supported by the machine.
116-772 An incorrect JBIG parameter D was detected and automatically corrected.
Procedure 116-773 An incorrect JBIG parameter P was detected and automatically corrected.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- 116-774 An incorrect JBIG parameter YD was detected and automatically corrected.
tricity can cause death or injury. Moving parts can cause injury.
116-775 An incorrect JBIG parameter L0 was detected and automatically corrected.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez 116-776 An incorrect JBIG parameter MX was detected and automatically corrected.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- 116-777 An incorrect JBIG parameter MY was detected and automatically corrected.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 116-778 An incorrect JBIG parameter VLENGTH was detected and automatically corrected.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si 116-780 The system detected an error in the document attached to the E-mail to XXX
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento Procedure
possono causare lesioni personali.
For information only. No service action necessary.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Advise the customer to:
a. Re-run the job.
b. Print to a machine that supports the printing instructions.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 547
116-752 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 6 - 7 9 0 S ta p l i n g Ca n c e l e d R A P
017-750 Either all or one of the lead stapler is canceled during print.
Procedure
Advise the customer not to cancel stapling during a job.
548 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 116-790
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 7 - 3 1 0 W S D S c a n S / W Fa i l R A P 1 1 7 - 3 1 1 I n c o r r e c t I n s ta l l a t i o n o f S e c u r i t y E n h a n c i n g K i t R A P
117-310 A problem occurred in the processing of WSD scan service software, causing the process- 117-311 The security enhancing kit is installed in the incorrect slot.
ing to discontinue.
Procedure
Procedure Install the security enhancing kit in the correct slot.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 549
117-310 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 7 - 3 1 2 M a c h i n e S e l f Te s t E r r o r R A P 1 1 7 - 3 1 3 , 1 1 7 - 3 1 4 G e o g ra p h i c Re g i o n C h a n g e Fa i l R A P
117-312 In an OS self program determination test, it was detected that the checksum value and 117-313 The geographic region change command from the PJL can not be implemented.
the mini OS/program were different.
117-314 The contract type change command from the PJL can not be implemented.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Perform the steps that follow:
tricity can cause death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 10.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- 2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez are securely connected. Ensure all surface mounted modules on both PWBs are securely
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques connected.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. 3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Reload the software, GP 4.
2. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
550 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-312
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 7 - 3 1 5 Co n t ra c t Ty p e / G e o g ra p h i c Re g i o n C h a n g e d R A P 1 1 7 - 3 1 6 Co n t ra c t M a n a g e r S o f t w a r e Fa i l R A P
117-315 The geographic region and contract type change command from the PJL was 117-316 When the contract manager is running, it can no longer perform task control due to soft-
implemented. ware malfunction.
Procedure Procedure
Advise the customer to install the correct CRUs for the changed geographic region and contract Perform the steps that follow:
type.
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 551
117-315 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 7 - 3 1 7 , 1 1 7 - 3 1 8 Co n t r a c t M a n a g e r P P P R A P 1 1 7 - 3 1 9 E M M C Pr o g ra m o r Fo n t D a t a A c c e s s R A P
117-317 The contract manager detected that the PPP contract has ended. 117-319 EMMC program or font data access fail.
117-318 The contract manager detected that the DC command write that was performed at the Procedure
end of a PPP contract has failed.
WARNING: Ensure that the electricity to the machine is switched off while perform-
Procedure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
Advise the customer to wait for the machine to reboot.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure the EMMC, PL 3.10 Item 14 is correctly installed. If the problem persists install a new
EMMC, PL 3.10 Item 14.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
4. Reload the software, GP 4.
5. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
552 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-317, 117-318
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Ensure the EMMC, PL 3.10 Item 14 is correctly installed.
2. Switch off, then switch on the machine, GP 10.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
4. Reload the software, GP 4.
5. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
6. If the fault persists, install a new components as necessary:
• EMMC, PL 3.10 Item 14.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 553
117-320 to 117-324, 327, 329, 338 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 7 - 3 2 5 , 1 1 7 - 3 2 6 A c c e s s Fa i l R A P 1 1 7 - 3 3 0 X B D S S o f t Fa i l R A P
117-325 Failed to obtain RTC timer value due to hardware problem in the contract function. 117-330 An Ethernet error was detected.
117-326 Software fault processing of NVRAM area/access. Procedure
Procedure WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
Switch off, then switch on the machine, GP 10. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Advise the customer to check whether HTTP and HTTPS have started up normally and are
operable.
3. Advise the customer to check that the TCP/IP ports are correctly configured.
4. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
5. Reload the software, GP 4.
6. Perform the 016A Scan to Network Error Entry RAP.
7. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
554 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-325, 117-326
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
117-331, 117-355 Uninitialized RAP 117-332, 117-335 Uninitialized Used NVM RAP
117-331 An uninitialized HDD that was used for another machine was recognized. 117-332 An uninitialized NVM that was used for another machine was recognized.
117-355 HDD is not recognized in this startup. 117-335 Invalid NVM detection.
Procedure Procedure
Perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Initialize the NVM, perform dC301 NVM Initialization.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 555
117-331, 117-355 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
556 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-333
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 7 - 3 3 9 N V M B a c k u p Fa i l R A P 1 1 7 - 3 4 0 , 1 1 7 - 3 4 2 O t h e r H D D Fa i l R A P
117-339 NVM backup is not carried out fail. 117-340 A hard disk that was formatted by another machine was detected.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 557
117-339 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 7 - 3 4 3 Lo g S e n d i n g Pa ra m e t e r Fa i l R A P 1 1 7 - 3 4 4 I n v a l i d U s e r J o b Ty p e Fa i l R A P
117-343 An incorrect setting of the log transfer function was detected: 117-344 The applicable user job cannot be executed at the system level.
1. When the image log function is disabled and the auto transfer function is enabled, transfer in Procedure
job units is set.
Advise the customer to check if public print it is set to be stored as charge print.
2. When the job log auto transfer function is disabled (no hard disk), the auto transfer function of
the log is set to enabled.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Have the customer change the settings of the log transfer function:
• For detection condition 1, change the operation method for Log Auto Transfer to anything
other than Transfer in Job Units.
• For detection condition 2, check whether a hard disk is installed or change the Auto Transfer
function of the log to disable it.
2. Reload the software, GP 4.
3. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
558 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-343
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 7 - 3 4 5 S S M M B a t c h S e t t i n g D u ra t i o n Fa i l R A P 1 1 7 - 3 4 7 , 3 4 9 , 3 5 0 S e r v i c e Fa i l R A P
117-345 During the batch setting of LoDeM, a reboot occurred due to a change in system data. 117-347 When the SEEP extension billing counter have been used and billing count cannot be per-
formed as new extension counter cannot be obtained.
Procedure
117-349 Detects this fail when enters a state where it is unable to continue operating as GRS.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- 117-350 A problem has occurred in the AirPrint scan service software processing and it is unable to
tricity can cause death or injury. Moving parts can cause injury. continue with the subsequent processes.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Procedure
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques WARNING: Ensure that the electricity to the machine is switched off while perform-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. tricity can cause death or injury. Moving parts can cause injury.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
possono causare lesioni personali. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras possono causare lesioni personali.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
zas sueltas pueden producir lesiones. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
1. For a single occurrence, take no action.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
2. If the fault persists, perform the steps that follow: realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
a. Switch off, then switch on the machine, GP 10. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
b. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item
6 are securely connected. Ensure all surface mounted modules on both PWBs are securely Perform the steps that follow:
connected.
1. Switch off, then switch on the machine, GP 10.
c. Reload the software, GP 4.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
d. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault are securely connected. Ensure all surface mounted modules on both PWBs are securely
check, refer to appropriate procedure for any present faults. connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 559
117-345 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
560 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-348
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 7 - 3 5 7 T P M Fa i l R A P 1 1 7 - 3 6 0 D a t e L i m i t E x c e e d i n g Fa i l R A P
117-357 A Trusted Platform Module has failed. 117-360 Date limit exceeded.
Procedure Procedure
Perform the steps that follow: Advise the customer to set the correct time and date.
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 561
117-357 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 7 - 3 6 2 , 1 1 7 - 3 6 3 U S B D o n g l e Fa i l R A P 1 1 7 - 3 6 4 K ey Fa i l R A P
Note: USB Dongle not supported for product initialization, see GP 26 Speed Kit Enablement to ac- 117-364 TPM encryption key data corrupted.
quire SW Key for initialization. If a USB Dongle is inserted inadvertently the following codes may be
present. Procedure
Perform the steps that follow:
117-362 During the initial installation by USB dongle, it fails to set the TSC contract mode.
1. Switch off, then switch on the machine, GP 10, 2 times if necessary.
117-363 During the initial installation by USB dongle, it fails to set the count-up mode .
2. If the fault persists perform dC355 Hard Disk Diagnostics.
Procedure 3. Switch off, then switch on the machine, GP 10.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure the correct USB dongle is installed.
562 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 117-362, 117-363
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 1 7 - 3 6 5 W i F i D i a g n o s t i c s Te s t Fa i l u r e R A P 1 1 7 - 3 7 2 O p e ra t i n g sy s t e m h a n g d e t e c t i o n R A P
117-365 Error during WiFi diagnostics test. 117-372 Operating system hang detection.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Switch off, then switch on the machine, GP 10.
2. Check the connection of the WiFi dongle, PL 3.10 Item 10. 2. If fault persists, reload the software, GP 4.
3. If the fault persists install a new WiFi dongle, PL 3.10 Item 10.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 563
117-365 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 1 8 - 3 1 0 I n t e r n a l Fa i l R A P
118-310 An internal error was detected during initialization of the IPSEC.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
564 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 118-310
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 1 - 3 1 0 , 1 2 1 - 3 2 7 E P S V - A c c e s s o r y Co m m u n i c a t i o n Fa i l R A P
121-310 Transmission has failed between the EP-SV and the accessories.
121-327 EPSV accessory not in service fail.
Procedure
For information only, no service action necessary.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 565
121-310, 121-327 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 1 - 3 1 1 , 3 1 2 , 3 1 3 I C C a r d A u d i t r o n Pa s s w o r d Fa i l R A P 1 2 1 - 3 1 4 C u s t o m i z e U s e r Pr o m p t s Fa i l R A P
121-311 IC card auditron config fail 01. 121-314 Customize user prompts fail .
121-312 IC card auditron config fail 02. Procedure
121-313 IC card auditron config fail 03. For information only, no service action necessary.
Procedure
For information only, no service action necessary.
566 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 121-311, 312, 313
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 1 - 3 1 6 A c c e s s o r y Co n f l i c t R A P 1 2 1 - 3 1 7 Co n t i n u o u s J o b S e t t i n g M i s m a t c h R A P
121-316 Prohibited combination of EP accessory connection and secure access authentication. 121-317 Prohibited combination of EP accessory connection and secure access authentication.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Enter dC131. Set NVM value 700-540 to 1.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Disconnect the FDI accessory.
2. Set the authentication method to an option other than Secure Access (either Authentication
Off, Local Authentication or Remote Authentication).
3. Reconnect the FDI accessory.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 567
121-316 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
568 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 121-318
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 1 - 3 2 2 Co n t r o l l e r Pr i c e Ta b l e E r r o r R A P 1 2 1 - 3 2 3 We b E P S o f t w a r e Fa i l R A P
121-322 EPA - controller unit price table settings error. 121-323 Fatal error related to Web EP.
Procedure Procedure
For information only. No service actions necessary. Switch off, then switch on the machine, GP 10.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 569
121-322 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 1 - 3 2 4 Fa x S e n d C h a r g i n g Co n f l i c t i o n R A P 1 2 1 - 3 2 5 I C C R a n d Pa n e l S e t t i n g C o n f l i c t i o n R A P
121-317 It is detected that with fax send charging enabled, blank document detection is enabled 121-325 ICCR and panel auth setting confliction.
or blank document detection display (display on KO screen) is enabled.
Procedure
Procedure For information only. No service actions necessary.
Perform the steps that follow:
1. Enter dC131. Set NVM value 850-021 to 0 to disable fax send charging or set NVM values 820-
123 and 790-670 to 0.
2. Switch off, then switch on the machine, GP 10.
570 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 121-324
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 1 - 3 2 8 t o 1 2 1 - 3 3 0 , 1 2 1 - 3 3 2 , 1 2 1 - 3 4 1 t o 1 2 1 - 3 4 3 E P Co m - 1 2 1 – 3 3 1 E P O p e ra t i o n Fa i l R A P
m u n i c a t i o n Fa i l R A P Direct prints are prohibited.
121-328 Cannot detect the connection of related products or there is no response from the trans- Primary Causes
mission path, or protocol error. The following setting conflict was detected during startup:
121-329 A communications error was detected during transmission of the message change answer. 1. 850-001 = [1], and connection with the accessory was not detected.
121-330 The disconnect boot of related products in the product is not the correct specification. Procedure
121-332 The wake command from this machine to related products has elapsed. Switch OFF, then switch ON the machine, GP 10. If the fault persists, perform the following proce-
121-341 Undefined accessory information was detected in the wake up answer message. dures in sequence:
121-342 fatal error of related products in the job disable message. 1. Install a new EP-Accessory.
2. When the EP-SV or EP Accessory is removed intentionally, set NVM 850-001 to [0] (EP Accessory
121-343 fatal error of related products in the accessory status message. connection is Available) in dC131.
Procedure
Reboot the machine. If the machine is still in a fault condition check dC125 and troubleshoot the
primary fault.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 571
121-328 to 121-330, 121-332, 121-341 to 121-343 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 1 - 3 3 9 Pr i c e Ta b l e E r r o r R A P 1 2 1 - 3 4 0 E P A c c e s s o r y M i s M a tc h R A P
121-339 EPA unit price table error. 121-340 The combination of accessories that are installed does not match the specifications.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to correct the unit price settings in the coin kit. Switch off, then switch on 1. Make any accessories are installed correctly and are the correct specification.
the machine, GP 10. 2. Switch off, then switch on the machine, GP 10.
2. If the fault persists: 3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
a. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item are securely connected. Ensure all surface mounted modules on both PWBs are securely
6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected.
connected. 4. Reload the software, GP 4.
b. Reload the software, GP 4. 5. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
c. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
572 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 121-339
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
Perform the 002-500 UI Error RAP UI Error RAP.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 573
123-310 to 123-353 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
Perform the 002-500 UI Error RAP UI Error RAP.
574 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 123-354 to 123-381
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
124-310, 311, 314, 316, 318, 322, 324, 344, 380 DC132 Error
RAP
124-310 Product number not specified.
124-311 Serial number not specified.
124-314 Stored data mismatch.
124-316 Stored data mismatch.
124-318 Stored data mismatch.
124-322 Stored data mismatch.
124-324 All billing counter mismatch.
124-344 All the billing meter types kept at multiple locations are different.
124-380 The CRUM destinations stored in three positions match, but their values are not set (0).
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 575
124-310, 311, 314, 316, 318, 322, 324, 344, 380 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> . DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
2. Touch <YES> . le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
4. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
• Drive PWB, PL 1.10 Item 4. mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
576 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-312, 124-357
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
4. If the fault persists, install new components as required following the CAUTION below: 124-313, 124-356 DC132 Error 10 RAP
• ESS PWB, PL 3.10 Item 6.
124-313 Stored data mismatch. The serial numbers do not match.
• Drive PWB, PL 1.10 Item 4.
124-356 Serial number 1 point mismatch.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- Procedure
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 577
124-313, 124-356 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
4. If the fault persists, install new components as required following the CAUTION below: 124-315, 317, 355 DC132 Error 02, 04 and 14 RAP
• ESS PWB, PL 3.10 Item 6.
124-315 Stored data mismatch. Internal control error was detected.
• Drive PWB, PL 1.10 Item 4.
124-317 Stored data mismatch. Internal control error was detected.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- 124-355 At least one set of territory information at the 3 locations is different.
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
578 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-315, 317, 355
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software. 124-319 DC132 Error 08 RAP
4. If the fault persists, install new components as required following the CAUTION below:
124-319 Stored data mismatch. Internal control error was detected.
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4. Procedure
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time, WARNING: Ensure that the electricity to the machine is switched off while perform-
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue dC132 to make the three values the same.
Upgrade the software, GP 4, using the [Software Loading via the Special Boot Menu], procedure.
If the fault persists, install new components as necessary:
1. ESS PWB, PL 3.10 Item 6
2. Drive PWB, PL 1.10 Item 4
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 579
124-319 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 4 - 3 2 0 S E E P R O M Fa i l R A P 1 2 4 - 3 2 1 B a c k u p S R A M Fa i l R A P
124-320 Write error occurred in the SEEPROM on the ESS PWB. 124-321 Write error occurred in the NVM on the ESS PWB.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10. 1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all 2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected. surface mounted modules are securely connected.
3. Reload the software, GP 4. 3. Ensure that the fax PWBs, PL 20.05 are installed correctly.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Note: Line 2 and 3 fax PWBs are options.
4. Reload the software, GP 4.
5. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
580 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-320
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
124-323 Internal control error was detected. CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
Procedure successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
4. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 581
124-323 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
124-325 Billing counter mismatch (1 position). CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
Procedure successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
4. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
582 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-325
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 4 - 3 2 6 I OT S p e e d N o t Re g i s t e r e d R A P 1 2 4 - 3 2 7 I OT S p e e d C h a n g e Fa i l R A P
124-326 IOT Speed not registered. 124-327 A SW error was detected during the procedure for changing IOT speed.
Procedure Procedure
Advise the customer to follow the instructions on the UI in order to enter the SW key for changing WARNING: Ensure that the electricity to the machine is switched off while perform-
IOT speed. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 583
124-326 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
584 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-328
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 4 - 3 4 0 , 3 6 0 , 3 9 0 C R U M M a r ke t Fa i l A l l R A P 2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
124-340 The CRUM destinations stored in three positions match but their values are not set (0).
4. If the fault persists, install new components as required following the CAUTION below:
124-360 The CRUM enable/disable settings stored in three positions match but their values are not • ESS PWB, PL 3.10 Item 6.
set (0).
• Drive PWB, PL 1.10 Item 4.
124-390 The CRUM OEM destinations stored in three positions match but their values are not set
(0). CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
Procedure successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 585
124-340, 360, 390 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 4 - 3 4 1 , 3 5 1 , 3 6 1 , 3 8 1 , 3 9 1 C R U M M a r ke t Fa i l R A P 1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
124-341 One of CRUM destinations is different from the others (IOT).
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
124-351 One of CRUM OEM destinations is different from the others (IOT). 4. If the fault persists, install new components as required following the CAUTION below:
124-361 One of CRUM Enable/Disable settings is different from the others (IOT). • ESS PWB, PL 3.10 Item 6.
124-381 One of CRUM destinations is different from the others (IOT). • Drive PWB, PL 1.10 Item 4.
124-391 One of CRUM OEM destinations is different from the others (IOT). CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
Procedure successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
586 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-341, 351, 361, 381, 391
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
124-342, 343, 352, 353, 362, 363, 382, 383, 392, 393 CRUM Y N
124-342 One of CRUM destinations is different from the others (SYS 1). 2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
124-343 One of CRUM destinations is different from the others (SYS 2).
• ESS PWB, PL 3.10 Item 6.
124-352 One of CRUM OEM destinations is different from the others (SYS 1). • Drive PWB, PL 1.10 Item 4.
124-353 One of CRUM OEM destinations is different from the others (SYS 2).
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
124-362 One of CRUM enable/disable settings is different from the others (SYS 1). first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
124-363 One of CRUM enable/disable settings is different from the others (SYS 2). Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
124-382 One of CRUM destinations is different from the others (SYS 1). 1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
124-383 One of CRUM destinations is different from the others (SYS 2). 2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
124-392 One of CRUM OEM destinations is different from the others (SYS 1).
4. If the fault persists, install new components as required following the CAUTION below:
124-393 One of CRUM OEM destinations is different from the others (SYS 2).
• ESS PWB, PL 3.10 Item 6.
Procedure • Drive PWB, PL 1.10 Item 4.
WARNING: Ensure that the electricity to the machine is switched off while perform- CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
tricity can cause death or injury. Moving parts can cause injury. successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
The fault persists.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Y N
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques Perform SCP 5 Final Actions.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- Install a new ESS PWB, PL 3.10 Item 6.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10.
The fault persists.
Y N
Perform SCP 5 Final Actions.
Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
IOT, SYS1, and SYS2 values are the same value.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 587
124-342, 343, 352, 353, 362, 363, 382, 383, 392, 393 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 4 - 3 4 5 B i l l i n g M e t e r Ty p e Re s t o ra t i o n Fa i l R A P 1 2 4 - 3 4 6 , 3 4 8 , 3 5 4 I n fo r m a t i o n M i s m a t c h R A P
124-345 Billing meter type fail (one mismatches the others but cannot be automatically repaired.) 124-346 Billing count type fail (all the three are different from each other).
Procedure 124-348 Modal break point fail (all the three are different from each other).
WARNING: Ensure that the electricity to the machine is switched off while perform- 124-354 Territory info fail (contents corrupted, the controller PWB was replaced).
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. Procedure
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- WARNING: Ensure that the electricity to the machine is switched off while perform-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques tricity can cause death or injury. Moving parts can cause injury.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
possono causare lesioni personali.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. possono causare lesioni personali.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
zas sueltas pueden producir lesiones.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
Switch off, then switch on the machine, GP 10. realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
The fault persists. alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
Y N zas sueltas pueden producir lesiones.
Perform SCP 5 Final Actions. Switch off, then switch on the machine, GP 10.
Enter dC131. Compare NVM values 720-002 and 720-062. The fault persists.
Both values are different. Y N
Y N Perform SCP 5 Final Actions.
Install a new drive PWB, PL 1.10 Item 4. Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
Install a new ESS PWB, PL 3.10 Item 6. IOT, SYS1, and SYS2 values are the same value.
Y N
1. Continue the procedure for dC132.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new components as required following the CAUTION below:
• ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
588 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-345
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 589
124-347 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 4 - 3 4 9 M o d a l B r e a k Po i n t Re s t o ra t i o n Fa i l R A P 1 2 4 - 3 5 0 C R U M O E M Fa i l R A P
124-349 Modal break point fail (one mismatches the others but cannot be automatically repaired.) 124-350 All three CRUM OEM destinations are not set (0 or different values are set).
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali. possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones. zas sueltas pueden producir lesiones.
Switch off, then switch on the machine, GP 10. Switch off, then switch on the machine, GP 10.
The fault persists. The fault persists.
Y N Y N
Perform SCP 5 Final Actions. Perform SCP 5 Final Actions.
Enter dC131. Compare NVM values 720-057 and 720-064. Enter Diagnostics GP 1, then touch dC132 Device ID and Billing Data.
Both values are different. IOT, SYS1, and SYS2 values are the same value.
Y N Y N
Install a new drive PWB, PL 1.10 Item 4.
1. Continue the procedure for dC132.
Install a new ESS PWB, PL 3.10 Item 6.
2. Switch off, then switch on the machine, GP 10.
3. If the fault persists, install new ESS PWB, PL 3.10 Item 6.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
Enter GP 22, Special Boot Modes. If the fault persists, install new components as necessary:
1. Enter the Special Boot Menu screen, then touch <DOWNLOAD MODE> .
2. Touch <YES> .
3. The machine Firmware Download Mode starts. Refer to , GP 4, Machine Software.
4. If the fault persists, install new ESS PWB, PL 3.10 Item 6.
590 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-349
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 4 - 3 7 2 , 3 7 3 , 3 7 4 I OT S o f t Fa i l R A P 1 2 4 - 7 0 1 , 7 0 2 , 7 1 0 O u t p u t Tra y C h a n g e R A P
124-372 IOT controller software failure. 124-701 The machine changed output tray from side tray to another and continued printing.
124-373 IOT manager software failure. 124-702 The machine changed output tray from stacker to another and continued printing.
124-374 IOT IM device driver software failure. 124-710 The machine changed output tray from sorter to another and continued printing.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Advise the customer to use the correct paper type and size for the job.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all
surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 591
124-372, 373, 374 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 4 - 7 0 5 , 1 2 4 - 7 0 6 Ca n c e l e d I n s t r u c t i o n s R A P 1 2 4 - 7 0 8 C h a n g e d t o S u b Tra y R A P
124-705 Punching instruction was canceled and printing continued. 124-708 The machine changed output tray from the selected tray to sub tray and continued
printing.
124-706 Folding instruction was canceled and printing continued.
Procedure
Procedure Perform the steps that follow:
Check dC120r Fault History for associated faults. Perform the relevant RAP.
1. Ensure that the customer is using the correct paper type and size for the job.
2. Check dC120r Fault History for faults 012-231, 012-232, 012-233 or 012-234. If any of the
faults is listed, perform the relevant RAP.
592 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 124-705, 124-706
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 4 - 7 0 9 S ta p l e r S h e e t s Co u n t s O v e r Wa r n i n g R A P 1 2 4 - 7 1 7 C h a n g e d I OT S p e e d S l o w M o d e R A P
124-709 The number of stapler sheets exceeded and printing continued. 124-717 The Controller has instructed to print in low speed due to the occurrence of rising internal
temperature/ fusing/clouding in the device. _x000D_
Procedure
For information only. No service actions necessary. Procedure
No service action is required as it will return to normal print speed.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 593
124-709 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 5 - 3 1 1 P S W Co n t r o l l e r U n e x p e c t e d Fa i l R A P
125-311 PSW controller software failure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
594 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 125-311
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
3. Reload the software, GP 4.
4. If fault persists, perform GP 22 Special Boot Modes, LONGDIAG MODE for detailed fault check,
refer to appropriate procedure for any present faults.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 595
127-310 to 127-315, 342 Service Manual
2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 2 7 - 3 2 0 D F E C r i t i c a l Fa i l R A P 1 2 7 - 3 5 3 t o 1 2 7 - 3 9 9 Fa t a l E r r o r R A P
127-320 An error occurred in the connection to the DFE. Or the DFE needs to treat the device as 127-353 Fatal error related to LPD.
SystemFail.
127-354 Fatal error of FTP server was detected.
Procedure 127-396 Fatal error related to mail IO.
Advise the customer to:
127-398 Fatal error related to IPP.
1. To take the corrective actions based on the fault code displayed in the DFE monitor, then reboot
the system. 127-399 Fatal error related to JME.
2. Check the device settings.
Procedure
3. Check the connection to the DFE.
WARNING: Ensure that the electricity to the machine is switched off while perform-
4. Check the DFE hardware. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Perform the 016A Scan to Network Error Entry RAP.
596 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual 127-320
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 2 7 - 3 3 7 J o b Te m p l a t e H D D W r i t e E r r o r R A P 1 2 7 - 7 0 0 S I P Re g i s t ra t i o n Fa i l R A P
127-337 An error occurred when the job template was stored on the HDD. 127-700 An error has occurred in registering device info with the SIP registration server.
Procedure Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform- Advise the customer to:
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. 1. Check what the SIP registration server is set to on the device.
2. Check that the SIP registration server is available.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6
are securely connected. Ensure all surface mounted modules on both PWBs are securely
connected.
4. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
5. Initialize the Sys - System NVM, refer to dC301.
6. Reload the software, GP 4.
7. If needed perform GP 22, 06. HDD INTIALIZE MODE and LONGDIAG MODE for detailed fault
check, refer to appropriate procedure for any present faults.
8. If the fault persists, install a new components as necessary:
• Hard disk, PL 3.10 Item 2.
• ESS PWB, PL 3.10 Item 6.
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1 3 2 - 3 1 0 , 1 3 2 - 3 1 1 U I S o f t w a r e Fa i l u r e R A P
132-310 UI browser software failure.
132-311 UI contents software failure.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Check the UI harness, PL 2.05 Item 6 from the UI to the ESS PWB, PL 3.10 Item 6 for loose con-
nections, damage, or excessive wear. Install new components as required.
3. Enter Diagnostics, GP 1, then select , dC301. Follow the procedure.
4. If the fault persists, install a new components as necessary:
• UI assembly, PL 2.05 Item 7.
• UI harness, PL 2.05 Item 3.
• ESS PWB, PL 3.10 Item 6.
5. If the fault persists, reinstall the original components. Obtain a device log, refer to GP 19 Obtain-
ing Audit and Device Logs. Escalate the problem to 2nd Level support.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 3 3 - 2 1 0 t o 1 3 3 - 2 1 7 Fa x Pa ra m e t e r I n c o r r e c t R A P
133-210 The parameter value was inappropriate.
133-211 The PV exceeds the range.
133-212 The specified data was not found (incorrect number or channel).
133-213 The specified data cannot be read due to reasons such as the specified data is broken.
133-214 Detected by FAPE (create instance failed).
133-215 Sent to the FAPE as an asynchronized event.
133-216 Sent to the FAPE as an asynchronized event.
133-217 Sent to the FAPE as an asynchronized event.
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 3 3 - 2 1 8 Fa x C a r d M e s s a g e M e m o r y R A P 1 3 3 - 2 1 9 t o 1 3 3 - 2 2 3 Fa x C a r d E r r o r 1 R A P
133-218 Insufficient fax card message library memory. 133-219 Due to insufficient memory, the system was unable to reserve the memory required for
processing.
Procedure
133-220 Due to an error during fax controller software processing, subsequent processes cannot be
Perform the steps that follow:
performed.
1. Switch off, then switch on the machine, GP 10.
133-221 The fax card did not respond within the specified time on booting.
2. Reload the software, GP 4.
133-222 The fax card did not respond within the specified time.
133-223 Fax card reset.
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 3 3 - 2 2 4 Co n t r o l l e r R O M Fa x C a r d R O M M i s m a t c h R A P 1 3 3 - 2 2 6 I l l e g a l Co u n t r y R A P
133-224 Version mismatch between the controller ROM and the fax card ROM. 133-226 The code that does not provide fax service is set in the system data country code.
Procedure Procedure
Reload the software, GP 4. Set a correct country code.
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1 3 3 - 2 8 0 t o 1 3 3 - 2 8 3 Fa x C a r d E r r o r 2 R A P 1 3 3 - 7 0 0 S ta p l e / Pu n c h Ca n c e l e d R A P
133-280 Due to either a fax card failure or fax cont SW failure, subsequent processes could not be 133-700 The code that does not provide fax service is set in the system data country code.
performed.
Procedure
133-281 A message not specified in the I/F settings was received from the fax card.
Advise the customer to Change the staple/punch position or select paper according to the staple/
133-282 As downloading of fax card could not be completed due to either a fax card failure or fax punch position.
cont SW failure, subsequent processes could not be performed.
133-283 Mailbox not open was detected when fax report is stored in a mailbox.
Procedure
Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
1 3 3 - 7 0 1 Re p l a c e m e n t C h a r a c t e r D e t e c t e d R A P 1 3 3 - 7 1 0 Tra y S e l e c t Fa i l R A P
133-701 Character replacement has occurred in destination name, sender name, comment, station 133-710 When printing fax-received documents, it was performed via the bypass tray since the se-
name. lected tray cannot be used for fax.
Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to set the character that can be used by referring to the User Documenta- 1. Advise the customer to load the correct the paper size and type for fax printing or specify the
tion. If the customer does not know the type of letter that can be used, advise them to use only tray for fax printing.
alphanumeric characters. 2. If the fault persists, perform the steps that follow:
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
a. Switch off, then switch on the machine, GP 10.
b. Reload the software, GP 4.
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
1 6 1 - 3 1 0 , 3 1 1 , 3 1 2 L P H Ti m e o u t Fa u l t R A P
BSD 6.4 Laser Control
161-310_LPH Timeout Fail M Communication error between ESS and LPH. This may occur due to
noise from external sources.
161-311_LPH Timeout Fail C Communication error between ESS and LPH. This may occur due to
noise from external sources.
161-312_LPH Timeout Fail K Communication error between ESS and LPH. This may occur due to
noise from external sources.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Switch off, then switch on the machine, GP 10.
2. Check the connections and ribbon cable between the LPH and the ESS PWB (P/J1363).
3. If the fault persists, install new components as necessary:
• Print head assembly, PL 60.35 Item 1.
• FFC ribbon cable, PL 60.35 Item 9.
• ESS PWB, PL 3.10 Item 6.
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Revised Update: February 2024, December 2022 2 Status Indicator RAPs
5 0 0 - 0 3 0 D C 6 1 2 I OT Wa i t S ta t e R A P
500-030 The machine changed state during dC612.
Procedure
Allow the machine to return from the wait state, then re-run the routine.
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Service Manual 500-033, 500-035
Revised Update: February 2024, December 2022 2 Status Indicator RAPs
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
To check for the system power up error:
1. Switch off, then switch on the machine, GP 10.
2. If the system power up sequence has failed, check the code on the eight LED display. Refer to:
• BSD 3.10 ESS Status LED (1 of 5)
• BSD 3.11 ESS Status LED (2 of 5)
• BSD 3.12 ESS Status LED (3 of 5)
• BSD 3.13 ESS Status LED (4 of 5)
• BSD 3.14 ESS Status LED (5 of 5)
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2 Status Indicator RAPs Revised Update: February 2024, December 2022
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Perform the steps that follow:
1. Enter special boot mode, GP 22.
2. Perform the special boot modes as needed to from GP 22, Table 1.
a. LONGDIAG MODE.
b. 01. JOB LOG CLEAR MODE.
c. 06. HDD INITIALIZE MODE.
d. 04. HDD FORMAT MODE.
e. 03. NVRAM INIT MODE.
608 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual OF2
3 Imaqe Quality
Image Quality RAPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
IQ1 Image Quality Entry RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
IQ2 IOT IQ Defects RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
IQ3 White Streaks, Spots or Unevenness (38mm/1.5 inches) in the Cross Process Direction
RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
IQ4 Color Line of Photoreceptor Pitch (94mm/3.7 inches) in the Cross Process Direction
RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
IQ5 Dark Lines RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
IQ6 Toner Droplet Contamination RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
IQ7 Smear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
IQ8 Rough Black RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
IQ9 Toner Contamination at Lead or Trail Edge RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
IQ10 Multi Color Transfer Failure RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
IQ11 Micro White Spots (Side 2) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
IQ12 Color Streaks RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
IQ13 Caterpillar Mark (Transfer) RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626
IQ14 Heat Haze/Mock Heat Haze RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626
IQ15 Kiss Marks RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
IQ16 Circular Stamping Marks RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
IQ17 Reverse Dark Lines RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629
IQ18 In Process 3mm Pitch Line RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630
IQ19 Scalelike Defect (Transfer) RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631
IQ20 Cross Process Ghosting RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632
IQ21 Residual Image Ghosting RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632
IQ22 DC Charging Ghosting RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633
IQ23 Background RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634
IQ24 Deletions RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635
IQ25 IOT Skew RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636
IQ26 Print Damage RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637
IQ27 Unfused Copy/Toner Offset RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 638
IQ28 DADF, Document Glass and Scanner RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639
IQ29 Unacceptable Received Fax Image Quality RAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 640
IQ30 Solid Color in Prints RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641
IQ31 Missing Color from Image RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642
IQ32 Repeated Defects RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 643
Image Quality Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644
IQS 1 Color Reproduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644
IQS 2 Magnification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646
IQS 3 Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649
IQS 4 Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
IQS 5 Skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
IQS 6 Copy/Print Defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652
IQS 7 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 653
Image Fault Samples, and Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 654
CQ-00 IIT/DADF FIP RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655
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Initial Actions
Refer to Figure 1 for print/copy definitions.
Perform the steps that follow:
• Discuss the IQ problem with the customer to fully understand the defect and the modes in
which it occurs. Produce the customer job that displays the customer’s IQ defect.
• Check the condition of the paper. Do not use incorrectly cut paper, damp paper, paper with
rough edges, badly drilled paper, paper with wrapper wax or glue. Paper and media should be
stored flat, enclosed in wrappers, in a cool dry environment.
• Check that the paper is within specifications, GP 15.
• Check that paper tray guides are set to the correct paper size.
• Check that the document guides on the DADF are set correctly.
• Use the cleaning assembly, PL 28.05 Item 4, stored in the front cover, PL 28.05 Item 5, to clean
each of the 4 print head assemblies, PL 60.35 Item 1.
• Ensure that the image adjustment mode selections are those used by the customer.
• Check the original documents for defects.
• If image density has degraded, perform ADJ 90.2 Marking Refresh.
• Perform ADJ 90.3 Color Calibration - Automatic.
Procedure
Enter dC612 Print Test Patterns. Select a suitable test pattern, (pattern 51 Total Chart recom-
mended). Select simplex. Select quantity 3. Select Start Test.
The printed image of the second print is good, with reference to IQS 1 Color Reproduction.
Y N
Place the test pattern 82E13120 face up in the DADF input tray. Check the document guides
on the DADF are set to just touch the test pattern. Make a duplex scan to USB file. View the
resultant file on a computer screen.
The file image for side 1 is good.
Y N
Go to the IQ28 DADF, Document Glass and Scanner RAP.
Produce the customer job that displays the customer’s IQ defect.
The image quality fault persists.
Y N
Perform SCP 5 Final actions.
Enter dC612 Print Test Patterns. Select the required internal test pattern, refer to Table 1. Se-
lect simplex. Select Start Test.
The printed image of the internal test pattern is good.
Y N
Perform the IQ2 IOT IQ Defects RAP.
Check the back of the prints for toner contamination.
The back of the prints are clean.
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A
Y N
Perform the IQ2 IOT IQ Defects RAP.
Select a suitable duplex internal test pattern. Select duplex. Select Start Test.
The printed images of the internal test pattern are good.
Y N
Perform the IQ2 IOT IQ Defects RAP.
Check the prints for damage.
The prints are good.
Y N
Perform the IQ26 Print Damage RAP.
If a fax module is installed, send a test fax to the machine.
The fax image quality is good.
Y N
Compare the fax print with an internal test pattern print.
The fax print and the internal test pattern print display the same defect.
Y N
Perform the IQ27 Unacceptable Received Fax Image Quality RAP.
Perform the IQ2 IOT IQ Defects RAP.
No specific image quality defect has been identified. If necessary, modify the print quality to
meet the customer requirements.
Make a simplex scan to USB file of test pattern 82E13120 from the document glass. Ensure that
the test pattern is correctly registered against the document guides and is not disturbed when the
DADF is lowered. View the resultant file on a computer screen.
The file image is good.
Y N
Perform the IQ28 Document Glass and Scanner IQ Defects RAP.
Place the test pattern 82E13120 face down in the DADF input tray. Check the document guides on
the DADF are set to just touch the test pattern. Make a duplex scan to USB file. View the resultant
Figure 1 Print/copy definitions
file on a computer screen.
The file image for side 2 is good. IQ1 Internal Test Patterns
Y N Table 1 describes the test patterns and the purpose for which they should be used to identify image
Perform the IQ28 Document Glass and Scanner IQ Defects RAP. quality defects. To access internal test patterns, refer to dC612 Print Test Pattern.
No specific image quality defect has been identified. If necessary, modify the print quality to meet
the customer requirements. If the settings for a test pattern are wrong, the message appears: ‘Invalid parameter. Please re-en-
ter’. and the Print Test Pattern cannot be performed. In this case, change the settings to ensure that
they match the requirements listed in Table 1, and repeat the test print.
Test patterns 1-11 are IOT patterns. Test patterns 51 and above are Controller patterns. Ensure that
the correct Screen settings are made for either IOT or controller.
The Paper Supply setting shows both which tray is selected, and the paper size for that tray. For best
results, select tray to match listed paper size.
For Cin%, leave setting a 0% unless a range is specified. Where a range is specified, the lower the
number entered, the lighter the test patter print will be.
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1 Grid Used for isolating problems (cannot be used for Not Fixed 1-4, Bypass Any 150 Dot, 200 Dot, 200 Any
registration adjustment) Line, 300 Dot, 600 Dot Default is 1-sided
2 A1 Patch Pattern For visual checking of Registration Control A1 Patch Not Fixed 1-4, Bypass Full Color 150 Dot, 200 Dot, 200 Any
Line, 300 Dot, 600 Dot Default is 1-sided
3 B Patch Pattern For visual checking of Registration Control B Patch Not Fixed 1-4, Bypass Full Color 150 Dot, 200 Dot, 200 Any
Line, 300 Dot, 600 Dot Default is 1-sided
4 C Patch Pattern For visual checking of Registration Control C Patch Not Fixed 1-4, Bypass Full Color 150 Dot, 200 Dot, 200 Any
Line, 300 Dot, 600 Dot Default is 1-sided
5 Full Halftone For defect detection/shipment inspection (discharge A3 1-4, Bypass Any 1% to 150 Dot, 200 Dot, 200 Any
carbon fiber) 100% Line, 300 Dot, 600 Dot Default is 1-sided
6 Procon Patch Y Color Process Control, Gradation, Defect detection (Y A3 1-4, Bypass Yellow 150 Dot, 200 Dot, 200 1-sided
color) Line, 300 Dot, 600 Dot
7 Procon Patch M Color Process Control, Gradation, Defect detection (M A3 1-4, Bypass Magenta 150 Dot, 200 Dot, 200 1-sided
color) Line, 300 Dot, 600 Dot
8 Procon Patch C Color Process Control, Gradation, Defect detection (C A3 1-4, Bypass Cyan 150 Dot, 200 Dot, 200 1-sided
color) Line, 300 Dot, 600 Dot
9 Procon Patch K Color Process Control, Gradation, Defect detection (K A3 1-4, Bypass Black (Color) 150 Dot, 200 Dot, 200 1-sided
color) Line, 300 Dot, 600 Dot
10 LPH Chart LM For LPH line detection A3 1-4, Bypass Full Color 150 Dot, 200 Dot, 200 1-sided
Line, 300 Dot, 600 Dot
11 LPH Chart IBY For LPH line detection and for identifying causes of A3 1-4, Bypass Full Color 150 Dot, 200 Dot, 200 1-sided
Video data failure Line, 300 Dot, 600 Dot
51 Total Chart For detection. For adjustment in the market/deter- A3 1-4, Bypass Full Color Standard Any
mining problems. This chart is the same as TCMC. Black (Mono) Fineness Default is 1-sided
Resolution is 600 dpi Special Usage
52 Binary C-TRACS For Gradation Correction. Gradation pattern for gra- A4 1-4, Bypass Full Color Standard 1-sided
Check PG (Print) dation correction for Print Fineness
Special Usage
53 Binary Procon PG For gradation, defect detection A4 1-4, Bypass Full Color Standard 1-sided
Fineness
Special Usage
54 Multi-value C-TRACS For Gradation Correction. Gradation pattern for gra- A4 1-4, Bypass Full Color Standard 1-sided
Check PG (Print) dation correction for Print Fineness
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Inter-
nal
Test
Pat-
tern
Num- Paper Supply Paper Supply 1-Sided/
ber Name Intended Use Paper Size Paper Tray Output Color Cin% Screen 2-Sided
Special Usage
55 Multi-value Procon PG For gradation, defect detection A4 1-4, Bypass Full Color Standard 1-sided
Fineness
Special Usage
56 SDTP123600 (Black For shipment inspection A3 1-4, Bypass Full Color Standard Any
Grid) Black (Mono) Fineness Default is 1-sided
Special Usage
57 Full Halftone For defect detection A3 1-4, Bypass Any 1% to Standard Any
100% Fineness Default is 1-sided
Special Usage
58 Ladder Pattern For defect detection/banding A3 1-4, Bypass Full Color Standard Any
Black (Mono) Fineness Default is 1-sided
Special Usage
59 Drum Pitch Halftone For defect detection/shipment inspection. This chart A3 1-4, Bypass Full Color Standard Any
is the same as CKGM 50% Fineness Default is 1-sided
Special Usage
60 Production Banding For shipment inspection A3 1-4, Bypass Full Color Standard Any
Chart Fineness Default is 1-sided
Special Usage
61 HT60M Ladder For defect detection/banding (magenta) A3 1-4, Bypass Magenta Standard Any
Fineness Default is 1-sided
Special Usage
62 HT60C Ladder For defect detection/banding (cyan) A3 1-4, Bypass Cyan Standard Any
Fineness Default is 1-sided
Special Usage
63 HT60K Ladder For defect detection/banding (black (K)) A3 1-4, Bypass Black (Mono) Standard Any
Black (Color) Fineness Default is 1-sided
Special Usage
64 MQ-ALL For evaluating pixel position A3 1-4, Bypass Full Color Standard Any
Fineness Default is 1-sided
Special Usage
65 SIQA_IN_OUT Adjust- For gradation correction A3 1-4, Bypass Full Color Standard Any
ment (Primary Color) Black (Mono) Fineness Default is 1-sided
Chart Special Usage
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Inter-
nal
Test
Pat-
tern
Num- Paper Supply Paper Supply 1-Sided/
ber Name Intended Use Paper Size Paper Tray Output Color Cin% Screen 2-Sided
66 SIQA_IN_OUT Adjust- For gradation correction A3 1-4, Bypass Full Color Standard Any
ment (Secondary/Proc- Black (Mono) Fineness Default is 1-sided
ess Color) Chart Special Usage
68 LPH Line Chart For line defect detection. This chart is the same as A3 1-4, Bypass Full Color Standard Any
CKGM 60% Black (Mono) Fineness Default is 1-sided
Special Usage
71 No Paper Run For specifying the DC710 No Paper Run function A4 Tray 1 only Full Color 1-sided
Black (Mono)
92 DC940 (Procon On/Off Print mode that uses the current Procon Data with A3 1-4, Bypass Full Color Standard 1-sided
Print#3) the Procon (Process Control) Fineness
Special Usage
102 Process Control PG/ Not Fixed 1-4, Bypass Full Color Copy Error
Binary Diffusion
104 Auto Gradation Correc- For Document Creation 1-4, Bypass Full Color Copy Error
tion/Binary Diffusion
106 Calibration/Binary For Gradation check Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Diffusion
108 Highlight PG/Binary Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Diffusion
113 Pre IPS/FS Increment Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
RGB Diffusion
117 Pre IPS/SS Increment Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
RGB Diffusion
122 Pre IPS/Shading Data Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Color Diffusion
124 Pre IPS/YMCK Vertical Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Streak Diffusion
125 Pre IPS/8 Shades Patch Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Diffusion
126 Pre IPS/Solid Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Diffusion
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Inter-
nal
Test
Pat-
tern
Num- Paper Supply Paper Supply 1-Sided/
ber Name Intended Use Paper Size Paper Tray Output Color Cin% Screen 2-Sided
127 Post IPS/Grid/4C Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Diffusion
128 Post IPS/Grid/BW Not Fixed 1-4, Bypass Black (Color) Copy Error 1-sided
Diffusion
129 Post IPS/FSRE/Grid Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Diffusion
130 Post IPS/FSRE/Slanting Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Grid Diffusion
168 Copy ED 24 Shades Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Patch FC1 Diffusion
169 Copy ED 24 Shades Not Fixed 1-4, Bypass Full Color Copy Error 1-sided
Patch FC2 Diffusion
170 Copy ED 24 Shades Not Fixed 1-4, Bypass Black (Mono) Copy Error 1-sided
Patch BW Diffusion
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I Q 2 I OT I Q D e fe c t s R A P WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
Use this RAP to resolve image quality defects produced in the IOT. tricity can cause death or injury. Moving parts can cause injury.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
Initial Actions le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
Refer to Table 1, then perform the appropriate action.
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Table 1 IQ defects
Image Quality Defect Subsytem Symptom Action
2.5mm (0.1 inch) diagonal streaks Xerographics Diagonal streaks may occur due to BCR (bias charge roll) flow coating unevenness. Install a new relevant drum car-
tridge, PL 90.20.
3mm pitch line Transfer Lines occur at the rib pitch interval of holder DTS. Perform the IQ18 In Process
3mm Pitch Line RAP.
Background Xerographics The whole page or part of the page is contaminated by toner. The contamination appears as very light Perform the IQ23 Background
grayish color. RAP.
Banding (print head assembly periodi- LED printhead Narrow banding in the process direction, approximately 10.7mm (0.4 inch) apart, for any of the four Install a new relevant print head
cal line) assembly colors. assembly, PL 60.35 Item 1.
BCR pitch 38mm (1.5 inches) density Xerographics Charging failure occurs in weak contact parts which lowers the surface potential and the density of the Perform the IQ3 White Streaks,
unevenness half-tone image darkens with a BCR pitch (38mm/1.5 inches). Spots or Unevenness in BCR Pitch
Axial Direction RAP.
Caterpillar mark Transfer Removal of electricity with diselectrification material is performed in the charged state after the paper Perform the IQ13 Caterpillar
discharges the secondary transfer part. Mark (Transfer) RAP.
If the adhesion of the toner to the paper is weak and the amount of electricity removal is big, the toner
image scatters and a round shaped pattern appears continuously in the vertical direction.
Circular stamping marks Transfer When paper is peeled off by the secondary transfer, the toner which is not fused on the sheet is scattered Perform the IQ16 Circular Stamp-
in a semicircular arc. ing Marks RAP.
Color streaks Transfer Presence of paper dust in between the intermediate transfer belt and the cleaner blade causes poor Perform the IQ12 Color Streaks
cleaning. RAP.
Cross ghost Transfer Streaks in the cross process direction that occurs after 94.5mm (3.7 inches) in high image density images Perform the IQ20 Cross Process
of upstream engine (Y color, M color) Ghosting RAP.
Dark lines Xerographics Fine lines in the cross process direction due to abnormal electric discharge between BCR and the photo Perform the IQ5 Dark Lines RAP.
receptor.
DC charging ghosting Xerographics As DC charging has weak charging capability compared to AC charging, ghosting may worsen with the Perform the IQ22 DC Charging
environment or paper. Also see residual image (ghosting). Ghosting RAP.
Deletions Xerographics Part of the image is missing. Perform the IQ24 Deletions RAP.
Heat haze/mock heat haze Transfer A scattering of toner around solid patches. Perform the IQ14 Heat Haze/
Mock Heat Haze RAP.
Kiss marks Transfer As system resistance of the primary transfer is high, the charge voltage of the primary transfer to the to- Perform the IQ15 Kiss Marks RAP.
ner on the Photoreceptor is increased, causing kiss-shaped discharge marks.
Line color of photo receptor pitch Xerographics Vibrations during the drum transportation may cause scrapes and friction in the BCR and the photorecep- Perform the IQ4 Color Line of
(94.5mm) tor, resulting in leftover electrostatic memory on the photoreceptor, which generates thin white streaks in Photoreceptor Pitch in the Cross
the cross process direction on the highlight portion at the photoreceptor pitch. Process Direction RAP.
Line or spots appear at regular inter- Other Fault or dirt on one of the IBT belt, fusing, or exit components. Perform the IQ32 Repeated De-
vals on prints fects RAP.
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Micro white spots (Side 2) Transfer When the resistance in the secondary transfer section is high, e.g. in the early mornings (low humidity en- Perform the IQ11 Micro White
vironment), the transfer latitude between multi color and mono color is narrow and the setting voltage fa- Spots (Side 2) RAP.
vors multi color. In other words, the voltage is a little high for mono color, and this causes the Transfer
NIP discharge phenomenon that creates the white spots.
Missing color from image Other Paper is missing one color completely. Perform the IQ31 Missing Color
from Image RAP.
Multi color transfer failure Transfer Paper that has had its side 1 fused has a reduced percentage of moisture content, which increases its Perform the IQ10 Multi Color
electric resistance. Transfer Failure RAP.
As the resistance in the secondary transfer increases by lower humidity or over time, the required electri-
cal field may not be attained, especially in the early mornings (low humidity environment).
This setting controls the micro white spots within the limit.
Print damage Other The prints have nicks, tears, creases, folds, curled edges or wrinkles. Perform the IQ26 Print Damage
RAP
Poor resolution LED printhead Images appear out of focus Remove, clean and re-seat the
assembly LED printhead assemblies (4).
Residual image (ghosting) Xerographics Ghost images appear on the paper. Parts of the previous page or current page may appear as ghost im- Perform the IQ21 Residual Image
ages on the paper. Also see DC charging ghosting. (Ghosting) RAP.
Reverse dark lines Transfer Phenomenon of part of the solid patch of K-color having partial dark lines (multiple) at the FS direction. Perform the IQ17 Reverse Dark
Toner charge amount before secondary transfer is insufficient causing transfer failure. Lines RAP.
Rough black Transfer On paper that is not flat or has poor hue, the toner may not have been transferred properly due to the ir- Perform the IQ8 Rough Black
regular paper surface, creating a rough transferred image. RAP.
Scalelike defect Transfer Removal of electricity with diselectrification material is performed in the charged state after the paper Perform the IQ19 Scalelike Defect
discharges the secondary transfer part.If the adhesion of the toner to the paper is weak and the amount (Transfer) RAP.
of electricity removal is big, the toner image scatters and semicircle shaped pattern appears.
Skew Xerographics Printed images are not parallel to the edges of the paper. Perform the IQ25 IOT Skew RAP.
Smear Transfer When the lead edge of paper reaches the secondary transfer, it immediately increases the secondary Perform the IQ7 Smear RAP.
transfer section load and causes the IBT drive roll speed to change (decrease in speed).
This change in speed changes the difference in relative speed between the photoreceptor and the IBT
belt surface in the K-color primary transfer section, hence creating a smear (distorted image).
Solid color in prints Other Paper is printed solidly on one of the colors Perform the IQ30 Solid Color in
Prints RAP.
Toner contamination at lead/tail edge Transfer Lead Edge: Paper lead edge contacts the belt when it is transported from registration to transfer. Perform the IQ9 Toner Contami-
Tail Edge: The tail edge of the paper that loops between the transfer-fusing sections, at the release of the nation at Lead or Trail Edge RAP.
secondary transfer NIP, moves opposite to the feed direction and contacts the 2nd BTR surface, or bounds
up and contacts the belt
Toner droplet contamination Developer A contamination consisting of random spatters of toner in sizes of a few millimeters. Perform the IQ6 Toner Droplet
Contamination RAP.
Transfer wrinkle PH, transfer Paper wrinkles occur between registration-transfer and transfer voids occur. Check the paper in the Tray for
moisture. Use fresh paper.
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Unfused image Fusing Printed images are not correctly fused onto the paper. When rubbed, the image comes off easily. Perform the IQ27 Unfused Copy/
Toner Offset RAP.
White streaks, spots or unevenness in Xerographics If the BCR is deformed at the BCR and photoreceptor NIP sections, the trace may appear as thin white Perform the IQ3 White Streaks,
BCR (38mm/1.5 inches) pitch axial streaks in the cross process direction on the highlight portion at the charging roll pitch. Spots or Unevenness in BCR Pitch
direction Axial Direction RAP.
White spots in BCR (bias charge roll) Xerographics If the substances contained in the cleaner roll get stuck to the BCR at the BCR and cleaner roll NIP sec- Perform the IQ3 White Streaks,
pitch 38mm (1.5 inches) apart in axial tions, the resistance on the BCR gets reduced and may cause the appearance of white streaks in the cross Spots or Unevenness in BCR Pitch
direction. process direction. Axial Direction RAP.
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IQ3 W h it e St r ea ks , Sp o t s o r U n e ve n n e s s ( 3 8m m/ 1 . 5 i n c h e s ) i n I Q 4 Co l o r L i n e o f P h o t o r e c e p t o r P i t c h ( 9 4 m m / 3 . 7 i n c h e s ) i n
t h e C r o s s Pr o c e s s D i r e c t i o n R A P t h e C r o s s Pr o c e s s D i r e c t i o n R A P
Perform this RAP if the prints have white streaks, spots or unevenness in the cross process direction Perform this RAP if the prints have a color line in the cross process direction at 94mm (3.7 inches)
at 38mm (1.5 inches) intervals. intervals.
In the BCR (bias charge roll)and photoreceptor nip sections, when BCR deformation remains, thin From the vibration in the drum cartridge or moving unit, a frictional charge is created by the posi-
white streaks in the cross process direction at the BCR pitch occur. These streaks may occur after tion of BCR, cleaner blade that touches the photo receptor and creates a dark line of photo receptor
storage in low temperature/humidity environment. pitch (approximately 94mm/3.7 inches).
If the substances contained in the cleaner roll get stuck to the BCR at the BCR and cleaner roll NIP This problem may occur after installation of a new drum cartridge.
sections, intermittent white spots may occur at the BCR pitch. These spots may occur when the ma-
chine has been resting for a long time or in the early mornings. Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Unevenness from charging failure occurs in weak contact parts which lowers the surface potential Procedure
and the density of the half-tone image darkens with a BCR pitch. WARNING: Ensure that the electricity to the machine is switched off while perform-
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
Procedure DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
WARNING: Ensure that the electricity to the machine is switched off while perform- ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
tricity can cause death or injury. Moving parts can cause injury. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. possono causare lesioni personali.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
possono causare lesioni personali.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern- alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. zas sueltas pueden producir lesiones.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras 1. Enter dC612 Print Test Pattern. Print test pattern 5. Check that lines with 94mm (3.7 inches)
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de pitch appear in the cross process direction.
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
2. If the defect appears in a color, make 30 full color copies of a test pattern. If the defect appears
zas sueltas pueden producir lesiones. only in black, make 30 black and white copies of a test print.
1. Enter dC612 Print Test Pattern. Print test patterns 6 to 9. Check which color has the image qual- 3. If the image quality defect remains, install a new drum cartridge of the relevant color, PL 90.20.
ity defect.
2. If the defect appears in a color, make 30 full color copies of a test pattern. If the defect appears
only in black, make 30 black and white copies of a test print.
3. If the image quality defect remains, install a new drum cartridge of the relevant color, PL 90.20.
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IQ7 Smear I Q 8 Ro u g h B l a c k R A P
Perform this RAP when prints have a line in the in the cross process direction 125mm (4.9 inches) Perform this RAP if blacks appear poor. When apparent on paper that is not flat or has poor hue,
away from the lead edge, primarily on heavyweight paper. Refer to Figure 1. the toner may not have been transferred properly due to the irregular paper surface, creating a
rough transferred image. This occurs in modes other than transparencies Refer to Figure 1.
When the lead edge of paper reaches the secondary transfer, it immediately increases the secon-
dary transfer section load and causes the IBT drive roll speed to change (decrease in speed). Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
This change in speed changes the difference in relative speed between the photoreceptor and the
IBT belt surface in the K-color primary transfer section, hence creating a smear (distorted image).
This occurs in the BW mode for heavyweight paper
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Figure 1 Example
Initial Actions
Advise the customer to change the paper or use paper with a better hue.
Figure 1 Example
Procedure
1. Perform dC1215 Transfer Voltage Adjustment.
Procedure
a. While the nominal value is 0, perform variable output (between -5 and 10, low to high volt-
1. Enter dC612 Print Test Pattern. Print test pattern 5. If the print has a line in the in the cross proc-
age) for secondary voltage, and register the optimal value.
ess direction 125mm (4.9 inches) away from the lead edge, enter dC131. Set the NVM values
that follow: b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in below table.
• 740-033 (Plain Paper B Smear Countermeasure SW) to 1.
Chai- Description Read/ Unit Default Min Max
• 740-034 (Plain Paper E Smear Countermeasure SW) to 1.
n- Write Value Value
• 740-035 (Plain Paper G Smear Countermeasure SW) to 1. Link
• 740-036 (Heavyweight 1S Smear Countermeasure SW) to 1.
746- Secondary Transfer Output Read/ x1 % 10 0 50
• 740-037 (Heavyweight 2S Smear Countermeasure SW) to 1. 034 Value Offset Increment Write
Width
Note: The above NVM changes cause the IOT to operate in the FC mode, regardless of the col-
or mode setting (color priority, BW priority, ACS) in the controller, when performing mono-
chrome printing for the above paper types.
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I Q 9 To n e r Co n t a m i n a t i o n a t Le a d o r Tra i l Ed g e R A P I Q 1 0 M u l t i Co l o r Tra n s fe r Fa i l u r e R A P
Perform this RAP if the prints have toner contamination on either the lead or trail edge. Refer to Fig- Paper that has had side 1 fused has a reduced percentage of moisture content, which increases its
ure 1. electric resistance. Refer to Figure 1.
Toner contamination suddenly appears on the 2nd BTR or IBT belt: Since the resistance in the secondary transfer section also increases by lower humidity or over time,
• Lead Edge: Paper lead edge contacts the belt when it is transported from registration to the required electrical field may not be attained, especially in the early mornings (low humidity
Transfer. environment).
• Trail Edge: The tail edge of paper that loops between the transfer-fusing sections, at the release Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
of the secondary transfer nip, moves opposite to the feed direction and contacts the BTR sur-
face, or bounds up and contacts the belt
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Figure 1 Example
Cause
Due to the characteristics of the EA-ECO toner, high Rsys (in the early morning low temperature
Figure 1 Example and low humidity environment) requires a transfer voltage for the areas where multiple transfers
and MWS cannot be used at the same time.
Initial Actions
Make a 1 sided print to check on which side (transfer side or side 2) the contamination occurs. Because the machine is adjusted for multiple transfer priority by default, micro white spots may be
visible from side 1.
Procedure
1. Enter dC131. Set the NVM values that follow: Initial Actions
1. Verify that the hue on side 2 becomes lighter when printing a high density image in a low tem-
• 744-108 (126mm/s Plain ABC ) to -40. perature and low humidity environment.
• 744-109 (126mm/s Plain DEFG) to -40. 2. Change the secondary transfer voltage setting up or down, then compare the hue to the paper
• 744-110 (126mm/s Plain S ) to 0. with defective image.
• 744-111 (126mm/s Heavyweight 1, Label 1 BW) to -20.
Procedure
• 744-112 (126mm/s Coated 1 BW) from -20 to 0. 1. Increase the secondary transfer voltage by decreasing the single color density or by changing
• 744-113 (63mm/s Heavyweight 1, Label FC ) to -20. the permissible range for MWS.
• 744-114 (63mm/s Coated 1 FC ) to 0. 2. Perform dC1215 Transfer Voltage Adjustment.
• 744-115 (63mm/s Heavyweight 2, Label 2, Envelope) to 0. a. While the nominal value is 0, perform variable output (between -5 and 10, low to high volt-
• 744-116 (63mm/s Coated 2 ) to 0. age) for secondary voltage, and register the optimal value.
b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
Note: If the fusing unit heat roll speed is changed, paper wrinkle, wetting or caterpillar marks as necessary in the below table.
may occur.
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Chain- Description Read/ Unit De- Min Max IQ11 Micro White Spots (Side 2) RAP
Link Write fault Value Value
Perform this RAP if side 2 has small white spots. In the early morning of a low humidity environ-
746-034 Secondary Transfer Output Value Read/ x1 10 0 50 ment, the resistance of the secondary transfer is high. Refer to Figure 1.
Offset Increment Width Write %
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Figure 1 Example
Cause
Occurs on side 2 in a low humidity environment. Occurs due to the discharge of transfer nip as the
multi-color and monochrome transfer latitude is narrow, and the set voltage of multiple colors
causes excessive voltage for monochrome.
Procedure
1. Use the NVM to decrease the secondary transfer voltage as a trade-off with the multi color.
2. Perform dC1215 Transfer Voltage Adjustment.
a. While the nominal value is "0", perform variable output (between -5 and 10, low to high volt-
age) for secondary voltage, and register the optimal value.
b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in the below table.
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Figure 1 Example
Cause
This can occur when paper that is prone to flaking is used at high relative humidity.
Initial Actions
1. Remove the IBT cleaner assembly PL 90.45 Item 2 to check if foreign substances exist at the tip
of the blade.
2. If the side that is opposite to the intermediate transfer belt has toner scrapes or if the color
streaks disappear after the tip of the blade is cleaned, it can be identified as this problem.
Procedure
1. Enter dC131. Change the NVM to change the frequency and amount of intermediate transfer
belt reverse rotation.
Note: Default is the reverse rotation starts at job end after 70 prints.
a. Reverse rotation switch: NVM 746-130:
0: Do not perform reverse rotation
1: Reverse at job end
2: Reverse during job (job split).
b. Lowering the value of following NVM increases the frequency of reverse rotation.
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Figure 1 Example
Cause
This is caused by low electric charge in the toner,
Figure 1 Paper path
Initial Actions • Heat haze
1. Take a sample from a half-tone image with uniformed entire surface and check by comparing
with image sample.
2. Judge if this phenomenon is solved or improved by raising the secondary transfer voltage.
Procedure
1. Perform dC1215 Transfer Voltage Adjustment.
a. While the nominal value is "0", perform variable output (between -5 and 10, low to high volt-
age) for secondary voltage, and register the optimal value.
b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in below table.
Chai- Description Read/ Unit Default Min Max
n- Write Value Value
Link
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Also, when the secondary transfer voltage is increased, see if branch-like patterns change by
sampling 2 sided halftone images in single K color (45%).
Procedure
1. When a heat haze or mock heat haze occurs during installation, print 25 sheets of a test chart
on A3.
2. Increase the secondary voltage.
Increase the secondary transfer voltage based on the result of 1. Perform dC1215 Transfer Volt-
age Adjustment.
a. While the nominal value is "0", perform variable output (between -5 and 10, low to high volt-
age) for secondary voltage, and register the optimal value.
b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in below table.
Chai- Description Read/ Unit Default Min Max
n- Write Value Value
Figure 3 Mock heat haze example: line/text Link
• Mock heat haze (halftone image) 746- Secondary Transfer Output Read/ x1 % 10 0 50
034 Value Offset Increment Write
Width
Note: If this adjustment is made, ghosting (see IQ22) may worsen.Print and check a test pat-
tern. If the level is bad and unacceptable, check if (1), (2) is performed, decrease the scope of
change.
a. For mock heat haze, enter dC131. Set the NVM values that follow:
• 746-008 (Primary Transfer Output Mock Heat Haze Correction Run Environment) to 1.
• 746-009 (Primary Transfer Output Mock Heat Haze Area Coverage Threshold Value) to 1.
• 746-010 (Primary Transfer Output Mock Heat Haze Correction Coefficient (63mm/s)) to
120.
• 746-011 (Primary Transfer Output Mock Heat Haze Correction Coefficient (126mm/s)) to
120.
• 746-012 (Primary Transfer Output Mock Heat Haze Correction Coefficient (175mm/s)) to
Figure 4 Mock head haze example: halftone 120.
Cause If the result is insufficient, proceed to b.
The heat haze occurs at the place where paper is peeled off from the IBT belt. The toner scatters in b. Increase the primary transfer output control.
small clouds all around the solid patch. Refer to Figure 2.
• If the defect only occurs in black. Enter dC131. Increase the value of NVM 747-605 (the
The mock heat haze (line/text image) occurs when the transported paper rubs against the holder Primary Transfer Output Adjustment Value (BW mode K)) to 130.
DTS (chute at the transfer exit), which charges it electrically and causes the toner to scatter at the • If the default occurs with multiple colors. Enter dC131. Increase NVM values 747-606
lead and tail edges of the solid section. Refer to Figure 3. (Y), 747-607 (M), 747-608 (C), and 747-609 (K) to 130.
Also, for mock heat haze (halftone images), the paper is charged strongly at the negative side so CAUTION: Occurrence of both heat haze and mock heat haze are easily influenced
that a positive corona discharge occurs between the holder DTS and the paper grounded to it, and by the paper orientation. As final step, copy an image which have solid portions lo-
along the portion where it occurs, toner is scattered, and branch-like (pulsating-like) discharge pat- cated at various positions to check for them.
terns can be seen. Refer to Figure 4.
Especially for the secondary voltage offset chart, only one patch in the area is useful
Initial Actions because the secondary transfer voltage changes between lead and trail edges.
1. Obtain the chart for secondary transfer offset mode to check whether the defect occurs for sin-
gle K color or multi colors and whether it changes at the secondary transfer voltage.
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Figure 1 Example
Figure 1 Example
Cause
Cause Occurs if the charge of the toner is too low. Also, it tends to occur when the charge elimination of
1. Occurs if cloud toner enters the IBT unit, 1st BTR, IBT belt is contaminated. paper is insufficient.
Procedure Procedure
1. Clean the contamination of 1st BTR of the relevant color (empty wipe is recommended). See Enter dC612 Print Test Pattern. Print test pattern 5. If semicircular arc patterns are visible, perform
NOTE. the steps that follow:
2. Decrease the primary transfer output control. 1. Perform dC1215 Transfer Voltage Adjustment.
• If the defect only occurs in black, enter dC131. Decrease the value of NVM 747-605 (the Pri-
mary Transfer Output Adjustment Value (BW mode K)) to 90. a. While the nominal value is "0", perform variable output (between -5 and 10, low to high volt-
age) for secondary voltage, and register the optimal value.
• If the default occurs with multiple colors, enter dC131. Decrease NVM values 747-606 (Y),
747-607 (M), 747-608 (C) and 747-609 (K) to 90. b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in below table.
Note: When using a drum cleaner for tough toner which is stuck, allow it to dry completely be- Chai- Description Read/ Unit Default Min Max
fore attaching the IBT belt. n- Write Value Value
Link
Note: Decreasing the primary transfer current value tends to cause white spots.
746- Secondary Transfer Output Read/ x1 % 10 0 50
034 Value Offset Increment Write
Width
2. If the image quality defect persists, perform the steps that follow:
• If the defect only occurs in black, enter dC131. Increase the NVM value 747-605 ((Increase
the Primary Transfer Output Adjustment Value (BW mode K)) to 130.
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• If the default occurs with multiple colors, enter dC131. Increase the NVM values that follow I Q 1 7 Re v e r s e D a r k L i n e s R A P
to 130:
– 747-606 Perform this RAP if part of the K color solid patch and a phenomenon that partly becomes a thick
line (multiple) in the cross process direction
– 747-607
– 747-608 Transfer defect occurred due to lack of electric charge in the toner before the secondary transfer.
– 747-609 Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Note: Increasing the primary transfer current value can cause ghosting. If the fusing unit heat
roll speed is changed, paper wrinkle, wetting or caterpillar marks may occur.
Figure 1 Example
Cause
Occurs when the developer ability drops.
Initial Actions
Enter dC612 Print Test Patterns. Select a suitable test pattern, (pattern 51 Total Chart recom-
mended). Check by comparing with image sample, Figure 1.
Procedure
1. Perform dC1215 Transfer Voltage Adjustment.
a. While the nominal value is "0", perform variable output (between -5 and 10, low to high volt-
age) for secondary voltage, and register the optimal value.
b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in the below table.
Chai- Description Read/ Unit Default Min Max
n- Write Value Value
Link
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3 Imaqe Quality Revised Update: February 2024, December 2022
I Q 1 8 I n Pr o c e s s 3 m m P i t c h L i n e R A P Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
Use this RAP if the prints have 3mm (0.12 inch) pitched lines in the process direction. Refer to Figure ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
1. tricity can cause death or injury. Moving parts can cause injury.
The paper loop amount between the secondary transfer and fusing unit is large, and the rib of the DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
holder DTS is friction-charged by being strongly rubbed against, and toner is attracted by static, ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
causing streaks to be generated at intervals of the rib pitch. le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Clean the ribs of the 2nd BTR roll assembly, PL 90.40 Item 5.
2. If necessary, install a new 2nd BTR roll assembly, PL 90.40 Item 5.
Figure 1 Example
Cause
Rib of holder DTS increases the contact area by wear, and friction charge amount increases causing
streaks.
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Figure 1 Example
Cause
This is caused by low electric charge in the toner. The stress conditions are:
• Plain paper (lightweight paper)
• Mid humidity - high temperature environment
• New toner cartridge
• Job first thing in the morning (less than 10 copies)
Procedure
1. Make 12 prints.
2. Advise the customer change the paper (paper with high basis weight), or change the feed
direction.
3. If the image quality defect remains. Perform dC1215 Transfer Voltage Adjustment.
a. While the nominal value is "0", perform variable output (between -5 and 10, low to high volt-
age) for secondary voltage, and register the optimal value.
b. Nominal variable range: 10%/1 step. If necessary, enter dC131. Adjust NVM value 746-034
as necessary in the below table.
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3 Imaqe Quality Revised Update: February 2024, December 2022
I Q 2 0 C r o s s Pr o c e s s G h o s t i n g R A P I Q 2 1 Re s i d u a l I m a g e G h o s t i n g R A P
Ghost images in the cross process direction that occur after 94.5mm (3.7 inches) in high image den- Parts of the previous page or current page may appear as ghost images on the paper.
sity images of upstream engine (Y color and M color). Refer to Figure 1.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
This occurs in C color and K color and more likely to happen at half speed rather than full speed.
Procedure
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Remove, then reinstall the drum cartridges, PL 90.20. Switch off, then switch on the machine, GP 10.
Figure 1 Example Make a print.
Cause The image quality defect persists.
Uneven charging due to localized poor electric discharge. Y N
Perform SCP 5 Final Actions.
Procedure Install a new drum cartridge of the relevant color, PL 90.20. Switch off, then switch on the machine,
1. Enter dC131. Perform the steps that follow: GP 10. Make a print.
The image quality defect persists.
• For cross process ghosting that occurs at half speed, change NVM value 740-205 (White
Y N
Streaks Countermeasure Switch) to 1 (on).
Perform SCP 5 Final Actions.
• For cross process ghosting that occurs at full speed, increase the NVM values 747-608 and
Remove the fuser, PL 10.05 Item 2. Check for contamination on the surface of the heat roll.
747-609 to 130.
The surface of the heat roll is clean.
Y N
If possible, remove the contamination. If necessary, install a new fuser, PL 10.05 Item 2.
If the fault persists, install new components as required following the CAUTION below:
• ESS PWB,PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
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Figure 1 Example
Positive ghosting: The print appears darker after halftone of one rotation (94.5mm/3.7 inches) of
the photoreceptor.Negative ghosting: The unprinted blank spaces (white spaces of image gaps) ap-
pear darker at halftone after one rotation (94.5mm/3.7 inches) of the photoreceptor.
Procedure
1. Enter dC612 Print Test Pattern. Print a suitable test pattern. Identify if the ghosting is positive
or negative.
2. Refer to Figure 2. Enter dC131. Perform the steps that follow:
• For positive ghosting, reduce the value of NVM 998-175.
• For negative ghosting, increase the value NVM 998-175.
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I Q 2 3 B a c kg r o u n d R A P Y N
Perform SCP 5 Final Actions.
The page has uniform darkening across all the non print areas. If the fault persists, install new components as required following the CAUTION below:
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. • ESS PWB, PL 3.10 Item 6.
• Drive PWB, PL 1.10 Item 4.
Procedure
• HVPS, PL 1.05 Item 7.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
tricity can cause death or injury. Moving parts can cause injury. first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Check for contamination on the document glass.
The document glass is clean.
Y N
Clean the document glass. If necessary, install new document glass, PL 60.10 Item 9.
Remove, then reinstall the drum cartridges, PL 90.20. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
Y N
Perform SCP 5 Final Actions.
Install a new drum cartridge of the relevant color, PL 90.20. Switch off, then switch on the machine,
GP 10. Make a print.
The image quality defect persists.
Y N
Perform SCP 5 Final Actions.
Check the surface of the 2nd BTR for contamination or distortion.
The surface of the BTR is good.
Y N
Clean the 2nd BTR. If necessary, install a new 2nd BTR roll assembly, PL 90.40 Item 5.
Remove, then reinstall the HVPS. Switch off, then switch on the machine, GP 10. Make a print.
The image quality defect persists.
634 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 3 Imaqe Quality
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 635
IQ24 Service Manual
3 Imaqe Quality Revised Update: February 2024, December 2022
I Q 2 5 I OT S k e w R A P Y N
Install a new print head assembly, PL 60.35 Item 1.
Printed images are not parallel to the edges of the paper. Make 5 prints from each tray and the bypass tray to identify the source of skew:
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. • Check the feed rolls and guides for contamination. Clean the components as necessary.
• Check the feed rolls and transport rolls for wear. Install new components as necessary.
Procedure
• Check that there is no variation in the size or weight of the sheets of paper in each tray.
WARNING: Ensure that the electricity to the machine is switched off while perform- • Check that the paper weight and type is within the specification. Refer to GP 15 Paper and Me-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- dia Size Specifications.
tricity can cause death or injury. Moving parts can cause injury.
• Check that the paper size guides are set correctly.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- • Check that the bypass tray width guides are set correctly.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques • Check the bypass tray lower feeder assembly, PL 70.35 Item 2 for contamination, wear or
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- damage
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. • Check the registration chute, PL 80.55 Item 2 for wear, damage or contamination. If necessary
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si clean the housing or install a new registration chute.
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- • Check the paper path for obstructions. Refer to the IQ26 Print Damage RAP.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Enter dC612. Select the a relevant internal test pattern. Make 5 simplex prints. Check the prints for
skew. Refer to IQS 5 Skew.
The prints are skewed.
Y N
Make 5 duplex prints of the same internal test pattern. Check the prints for skew, refer to IQS
IQS 5 Skew.
Side 2 of the prints are skewed.
Y N
No IOT skew is present. Re-define the image quality defect. Refer to IQ1 Image Quality
Entry RAP.
The skew occurs in the duplex paper path.
• Check the nip and drive rolls in the exit 2 transport assembly, PL 10.22 for wear, damage
and contamination.
• Check the exit 2 drive assembly ribs, PL 10.22 for wear, damage and contamination.
• Check the drive and idler rolls in the duplex L/H assembly, PL 80.50 for wear, damage and
contamination.
• Check the duplex cover chute ribs, PL 80.50 Item 6 for wear, damage and contamination.
Clean or install new components as necessary.
Using the prints made from dC612, check the prints for distortion by measuring between the lines
produced.
The lines are parallel to each other.
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Revised Update: February 2024, December 2022 3 Imaqe Quality
I Q 2 6 Pr i n t D a m a g e R A P If the paper path and the duplex path are good, check that the paper and other media used, is of
the correct weight and size, refer to GP 15.
The prints have nicks, tears, creases, folds, curled edges or wrinkles.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Enter dC612. Select a relevant internal test pattern. Make prints to identify where the prints are
damaged.
Check for curled paper in the paper trays:
• Ensure the paper is in specification. Refer to GP 15.
Check the paper path, for the problems that follow:
• Obstructions.
• Damaged guides and rolls. Pay particular attention to the areas that align with the damage on
the prints. For example, fuser stripper fingers.
• Protruding objects on the edges of the paper path.
• If the paper feed is introducing skew to the paper, perform the IQ25 IOT Skew RAP.
• If the paper does not correctly strip from the drum cartridges, ensure the contacts on the HV
housing assembly, PL 90.20 Item 9 and the contact housing assembly, PL 90.20 Item 10 are
good.
• Check that the fuser roll stripper fingers are clean. If possible remove any contamination. If the
stripper fingers are missing, damaged or worn, install a new fuser, PL 10.05 Item 2.
• Check that the drum cartridge stripper fingers are clean. If possible remove any contamination.
If the stripper fingers are missing, damaged or worn, install a new drum cartridge of the relevant
color, PL 90.20.
• Check the registration transport assembly, PL 80.55 Item 1 for damage or wear.
• Check the LH cover assembly, PL 80.45 Item 1 and inner duplex chute, PL 80.45 Item 3 for dam-
age or wear.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 637
IQ26 Service Manual
3 Imaqe Quality Revised Update: February 2024, December 2022
I Q 2 7 U n fu s e d Co p y / To n e r O f fs e t R A P Y N
Adjust the fusing temperatures as necessary.
Printed images are not correctly fused onto the paper. When rubbed, the image comes off easily. Install a new fuser, PL 10.05 Item 2.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Check the paper type, refer to GP 15.
Paper used is within specifications.
Y N
Use paper within specifications.
Use paper stored under room conditions.
The image quality defect persists.
Y N
Perform SCP 5 Final Actions.
Check the paper settings for the tray being used.
The settings are correct.
Y N
Correct the tray settings.
Check the fuser rolls for contamination.
The rolls are clean.
Y N
Clean the fuser rolls. If necessary, install a new fuser, PL 10.05 Item 2.
Check the power supply voltage.
The voltage is within the specified range.
Y N
Connect a power supply with voltage within the specified range.
Enter dC140, codes 010-200, 010-201, 010-202 and 010-203. Check the fusing temperature.
Normal fusing temperatures are detected.
638 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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DADF Checkout
Perform the steps that follow:
• Clean the underside of the DADF.
• Use a microfibre wiper dampened with water to clean the DADF rolls and nip rolls.
• If the documents are skewed. Check that the DADF document input guides are correctly
adjusted.
• Check that the DADF is seated correctly.
• Make scan to file or scan to USB files from the DADF. If the images are skewed, perform the
steps that follow:
– Check that the DADF document input guides are correctly adjusted.
– ADJ 5.1 DADF Lead Edge Skew.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 639
IQ28 Service Manual
3 Imaqe Quality Revised Update: February 2024, December 2022
I Q 2 9 U n a c c e p t a b l e Re c e i v e d Fa x I m a g e Q u a l i t y R A P A
Y N
Use this RAP to identify the causes of poor reception.
Install a new components as necessary:
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. • Line 1 fax PWB, PL 20.05 Item 10.
Procedure • Line 2 fax PWB, PL 20.05 Item 15.
• Line 3 fax PWB, PL 20.05 Item 15.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
tricity can cause death or injury. Moving parts can cause injury. Inform the remote user of the required changes to the settings.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
The condition of the original transmission document is good.
Y N
Generate a new document from the original.
If possible, establish voice contact using the same telecommunication link as used to receive the
document.
The line is free of interference sounds and the normal voice can be heard clearly.
Y N
Perform the 020A Fax Entry RAP.
From the Embedded Web Server Home screen, select Log In , then Admin . Enter the password (the
default administrator password is the device serial number), found inside front cover (case sensi-
tive). Select Log In . Select Apps . From the Installed Apps list, select Fax . Disable Super G3.
Y N
The telecommunication links and harnesses are connected correctly.
Y N
Correct the connections.
Check the condition of the telecommunication links and harnesses.
The telecommunication links and harnesses are good.
Y N
Install a new telephone cable.
Verify the operation of the machine and the communication link by transmitting between
machines over a known good link.
All received documents have an acceptable image quality.
640 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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I Q 3 0 S o l i d Co l o r i n Pr i n t s R A P • Between the (C) print head assembly and P/J1362 on the ESS PWB.
• Between the (K) print head assembly and P/J1363 on the ESS PWB.
Paper is printed completely in one of the four colors.
The ribbon cable and connectors are good.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. Y N
Correct the connections. If necessary, install a new FFC cable for the relevant color, PL 60.35.
BSD-Reference: BSD 6.4 LED Control (Y, M)
Check the connections to the components that follow, install new components as required following
BSD-Reference: BSD 6.5 LED Control (C, K) the CAUTION below:
• HVPS, PL 1.05 Item 7.
BSD-Reference: BSD 9.3 Charging and Exposure
• Print head assembly (for the relevant color), PL 60.35 Item 1.
Procedure • ESS PWB, PL 3.10 Item 6.
WARNING: Ensure that the electricity to the machine is switched off while perform- • Drive PWB, PL 1.10 Item 4.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
For the relevant color.
Remove, then reinstall the drum cartridge, PL 90.20. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
Y N
Perform SCP 5 Final Actions.
Install a new drum cartridge, PL 90.20. Switch off, then switch on the machine, GP 10. Make a print.
The image quality defect persists.
Y N
Perform SCP 5 Final Actions.
Check the wiring and connectors between PJ408 on the HVPS and P/J425 on the drive PWB.
The wiring and connectors are good.
Y N
Correct the connections or repair the wiring as necessary.
Check the ribbon cable and connectors for the relevant color:
• Between the (Y) print head assembly and P/J1360 on the ESS PWB.
• Between the (M) print head assembly and P/J1361 on the ESS PWB.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 641
IQ30 Service Manual
3 Imaqe Quality Revised Update: February 2024, December 2022
I Q 3 1 M i s s i n g C o l o r fr o m I m a g e R A P Y N
Perform SCP 5 Final Actions.
Paper has no visible print from one of the four colors. Print a page that is entirely of the missing color. During the print cycle, switch off the power after
the paper has been fed out of the tray (stop the transfer in mid-progress). Check the surface of the
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
IBT belt.
BSD-Reference: BSD 6.4 LED Control (Y, M) There is a considerable amount of toner on the surface of the IBT belt.
Y N
BSD-Reference: BSD 6.5 LED Control (C, K) Check the ribbon cable and connectors between the relevant print head assembly and the
BSD-Reference: BSD 9.3 Charging and Exposure ESS PWB.
The ribbon cable and connectors are good.
Procedure Y N
Correct the connections. If necessary, install a new FFC cable for the relevant color, PL
WARNING: Ensure that the electricity to the machine is switched off while perform- 60.35.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- Check the connections to the components that follow, install new components as required fol-
tricity can cause death or injury. Moving parts can cause injury. lowing the CAUTION below:
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- • HVPS, PL 1.05 Item 7.
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez • Print head assembly (for the relevant color), PL 60.35 Item 1.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- • ESS PWB, PL 3.10 Item 6.
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. • Drive PWB, PL 1.10 Item 4.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si CAUTION: When installing a new ESS PWB and a new Drive PWB at the same time,
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- first install the new ESS PWB. Refer to, REP 3.1. If the new ESS PWB installation is un-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento successful, switch off the machine, then install the new Drive PWB, Refer to REP 1.2.
possono causare lesioni personali.
Check the connections to the components that follow, install new components as necessary:
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
• 2nd BTR roll assembly, PL 90.40 Item 5.
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. • HVPS, PL 1.05 Item 7.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras • Drive PWB, PL 1.10 Item 4.
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
For the relevant color.
Check the installation of the print head assembly, PL 60.35 Item 1.
The print head assembly is installed correctly.
Y N
Correctly install the print head assembly.
Check the drum ground contact point, positioned on the front underside of the drum cartridge for
contamination or distortion.
The drum ground contact point is good.
Y N
Clean the drum ground contact point. Correct any distortion.
Remove, then reinstall the drum cartridge, PL 90.20. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
Y N
Perform SCP 5 Final Actions.
Install a new drum cartridge, PL 90.20. Switch off, then switch on the machine, GP 10. Make a print.
The image quality defect persists.
642 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual IQ31
Revised Update: February 2024, December 2022 3 Imaqe Quality
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP. Transfer 2nd-BTR Roll 56.5 2.22 PL 90.40 Item 5
Procedure
Clean or install new components as necessary.
Figure 1 Print engine Note: Some of the items cannot be cleaned or replaced as they are contained within a larger part.
For example the idle roll, 1st BTR roll and sensor roll are contained within the IBT unit belt assembly.
Initial Actions
Refer to Table 1. Observe any lines or defects to see if space between them match any values in the
table.
Table 1 Defect periods
Print Period Print Period Part List
Sub System Device (imm) (inches) Reference
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 643
IQ32 Service Manual
3 Imaqe Quality Revised Update: February 2024, December 2022
I Q S 1 C o l o r Re p r o d u c t i o n Area
(on Fig-
The following steps are used to set up the machine for the purpose of making test pattern copies to ure 1) Check for the Following Results
judge output image color reproduction. H 100 Lines/Inch Image. A Moire defect will show on this image. Moire on a 100 Line/
Inch image is within specification.
1. Ensure that the image adjustment mode selections are those used by the customer.
I 175 Lines/Inch Image. This image is used to test for Moire. Depending on the degree
2. Place the color test pattern 82E13120, Figure 1 on the platen. Load 24# Xerox Color Xpressions of the defect, moire seen on this image should be considered out of specification, go
11 X 17 inch (USCO), or 90 GSM Colortech A3 (XL) paper in Tray 1. Make a copy of the test to IQ2 IOT IQ Defects RAP.
pattern.
3. Compare the copy to the test pattern. Refer to Figure 1 and Table 1 for this evaluation.
Table 1 Copy Color specifications check locations
Area
(on Fig-
ure 1) Check for the Following Results
A Text Reproduction. Each of the seven sentences in this area are fully reproduced with
no missing letters or portions of letters. The sentences are reproduced in Black, Cyan,
Magenta, Yellow, Red, Green and Blue. If the copy does not meet this definition, per-
form the IQ24 Deletions RAP.
C Front to Rear Density. The density of both the low density and high density bands
should be uniform from front to rear. This can be tested by folding the copy in the
center and comparing the front side of the copy to the rear side of the copy at loca-
tion C. Both the high density and low density locations should exhibit even front to
rear density, perform the dC991 Toner Density Adjustment and/or IQ2 IOT IQ De-
fects RAP.
D Color Gradation. This area should exhibit a decreasing density of each of the colors
from 100% density to 5% density. In a properly adjusted machine, the 10% patches
should be visible and the 5% patches should be barely visible or not visible on the
test pattern copy (except for the bottom row). If the copy does not meet this defini-
tion, perform the dC991 Toner Density Adjustment.
E Routine Color. Location E represents three general tests for the machine to reproduce
colors common to customer originals.Location A is a general skin tone test.Location
B represents the color of grass or other common foliage.Location C represents the
color of the sky.
If the copy does not meet this definition, perform the dC991 Toner Density
Adjustment.
644 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual IQS 1
Revised Update: February 2024, December 2022 3 Imaqe Quality
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 645
IQS 1 Service Manual
3 Imaqe Quality Revised Update: February 2024, December 2022
I Q S 2 M a g n i fi c a t i o n
Documents
Perform dC126, make selections to print the test pattern on A3 or 11x17 inch paper.
Specifications
Refer to Table 1.
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orientation Definitions.
Table 1 Magnification
Nomi- Mini- Maxi- Dimen- Dimen-
Parameter nal mum mum sion Lss sion Lfs
In process and cross process direc- 100% 99.6% 100.4% 400+/- 277 +/-
tion print. A3 80gsm (8.5x11 inch 1.6mm 1.1mm
20lb) papers.
(15.75 +/- (7.48 +/-
0.063 0.043
inch) inch)
In process and cross process direc- 100% 99.5% 100.5% 400+/- 277 +/-
tion print. For all other papers. 2mm 1.39mm
(15.75 +/- (7.48 +/-
0.079 0.055
inch) inch)
Magnification measurement
Make copies of the registration test pattern from the document glass and through the DADF. Compare the dimensions Lss between the original print and the copies, Figure 1 and Figure 2.
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Corrective action
Perform ADJ 60.4 IIT Image Ratio Adjustment.
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I Q S 3 Fu s i n g
Documents
Test Patterns: 82E2000 (A3 and 11x17) 82E2010 (A4) 82E2020 (8.5x11).
Procedure
Make 5 copies of the test pattern, Figure 1. Check the fusing by folding one of the copies through
the centre of a solid area. Use a finger to apply medium pressure along the fold to crease the paper.
Unfold the copy. Use a finger to lightly rub the area of the fold and adjacent areas.
Specification
Any break should measure less than 1mm (1/32 inch) across the line of a fold. Any area rubbed with
a cloth should not smudge or the image lift off the surface of the paper. When checking the fusing
on heavyweight paper (200gsm), rub the image with a finger. Images fused on the smooth side of
the paper have a greater resistance to rubbing than images fused on the rough side of the paper.
Do not attempt to fold heavyweight paper, as this breaks the fibres.
Corrective Action
If the fusing specification is not met, perform the IQ27 Unfused Copy/Toner Offset RAP.
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I Q S 4 Re s o l u t i o n I Q S 5 S ke w
Documents Documents
Test patterns: 82E2000 (A3 and 11x17) 82E2010 (A4) 82E2020 (8.5x11). Test patterns: 82E2000 (A3 and 11x17) or print the test patten in the EDOC Main Menu, Library,
Test Patterns, for the appropriate page size. These test patterns are available for download from
Specification
Copy the GSN library #15781, VersaLink C7120/C7125/C7130. Use for checking copy skew with border
Make 3 copies of a test pattern from the document glass. Examine the targets of the second copy erase turned off or scan skew.
to determine the overall resolution of the copy. The lines identified by the letter H, Figure 1, should Procedure
be clearly reproduced at 100%.
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
Print tion Definitions.
Make 3 prints of internal test pattern 51 or 52. Examine the lines of the second print. All lines Go to the relevant procedure:
should be resolved.
• Print Skew
Corrective Action
• Copy Skew
If the resolution specification is not met, refer to IQ2 IOT IQ Defects RAP.
Print Skew
Specification
Refer to Table 1.
Table 1 Print skew measurement
Source of Paper Maximum Allowable Skew
Skew Measurement
To check for skew, perform the steps that follow:
2. Determine the amount of skew. Measure the distance from a printed line to the lead edge of
the paper at the inboard and outboard edges.
3. If skew is not within specification on either side, perform theIQ25 IOT Skew RAP.
Copy Skew
Specification
Refer to Table 2.
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Skew Measurement
To check for skew, perform the steps that follow:
1. Make a simplex copy of test pattern 82E2000 (A3 and 11x17) or from the EDOC Library.
• Measuring the distance between the datum line and the lead edge of the paper at the in-
board and outboard edges.
• Using the grid A and grid B areas of the test pattern to directly measure the skew difference.
Note: Grid A and grid B are small areas of parallel lines 1mm apart.
3. If skew is not within specification, perform the IQ28 DADF, Document Glass and Scanner RAP.
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I Q S 6 Co p y / Pr i n t D e fe c t s Corrective Action
Go to the IQ2 IOT IQ Defects RAP.
The machine should produce copies/prints free of defects. Any defects not explicitly covered by this
Paper Wrinkle
specification should be considered as a fault.
Paper wrinkles which result in the loss of information are unacceptable at any level. In any mode,
Show Through copies/prints containing wrinkles or creases of 84mm (3.3 inch) or less in length which do not result
No show through of the underside of the document handler should be visible when using Xerox in the loss of information may occur less frequently than 1 in 10 consecutive copies/prints in that
80gsm (20lb) or heavier paper as an input document. The check is made with the document han- mode. This is applicable to all base line papers; to simplex prints, provided the paper is stored inside
dler closed and in normal copy/print mode. Some show through may occur using 60gsm (15lb) pa- the printer and that the printer is operated within the environmental specification.
per as documents.
Corrective Action
Corrective action Perform the checks that follow:
If show though of the underside of the document handler is visible, ensure that the platen cushion
• That the paper stock conforms to the specification. Refer to GP 15 Paper and Media Size Specifi-
is clean. If necessary, install a new document cushion, PL 5.05 Item 1.
cations. Inform the customer if the paper is outside of the specifications.
Dark Spots
• The customer’s paper storage conditions. Paper must be stored in unopened packs in cool dry
Dark spots are toner deposits in the background area of a copy/print. The specification is for the to- conditions. Inform the customer if the storage conditions are not good.
tal image area. To assess for dark spots use the dC612 internal test pattern 55.
• The environmental conditions. Refer to GP 18 Environmental Data. Inform the customer if the
• Spots of 0.4mm (0.016 inch) and larger - none allowed. environmental conditions are outside of the specifications.
• Spots 0.3mm to 0.4mm (0.012 to 0.015 inch) - no more than 1 spot per A4 (8.5 x 11 inch) page. • For damaged rollers in the paper path.
• Spots 0.2mm to 0.3mm (0.008 to 0.012 inch) - no more than 6 spots per A4 (8.5 x 11 inch) – Wrinkles occurring before image transfer can be flattened by the fuser, resulting in a
page. wrinkled image even though the paper is flat.
• Spots 0.15mm to 0.2mm (0.006 to 0.008 inch) - no more than 10 spots per A4 (8.5 x 11 inch) – Wrinkles occurring after transfer tend to be creased into the paper and can be caused in the
page. fuser.
Corrective Action
Go to the IQ2 IOT IQ Defects RAP.
White Spots
White spots are areas visible on a half tone or solid area where the toner has failed to be deposited.
The specification is for the total image area. To assess for white spots use the dC612 internal test
pattern 123.
• Spots 0.5mm to 1mm (0.02 to 0.04 inch) - no more than 1 spot per A4 (8.5 x 11 inch) page.
• Spots 0.25mm to 0.5mm (0.01 to 0.02 inch) - no more than 4 spots per A4 (8.5 x 11 inch) page.
• Spots 0.125mm to 0.25mm (0.005 to 0.01 inch) - no more than 20 spots per A4 (8.5 x 11 inch)
page.
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I Q S 7 Re g i s t r a t i o n Note: Grid A and grid B of test patterns 82E2000, 82E2010, 82E2020 are small areas of parallel
lines 1mm apart. These can be used to directly measure the registration displacement.
Documents
Test patterns: 82E2000 (A3 and 11x17) Note: If a there is a difference between measurements at A and B, refer to IQS 5 Skew.
Lead edge registration error on a simplex sheet +/- 1.6 mm (0.063 inch)
Registration Measurement
Perform dC126, make selections to print the test pattern on A3 or 11x17 inch paper. Lead edge registration error on a duplex sheet +/- 2 mm (0.079 inch)
Top edge registration error on a simplex sheet +/- 2.1 mm (0.082 inch)
Use the measurements Sa and Sb at each end of the inboard edge to measure the displacement of
the top of the image from the paper inboard edge, refer to IQ1 Figure 1. Top edge registration error on a duplex sheet +/- 2.1 mm (0.082 inch)
Use the measurements La and Lb at each end of the lead edge to measure the displacement of the
side of the image from the paper lead edge.
Note: If a there is a difference between any pair of measurements, refer to IQS 5 Skew.
Corrective Action
Perform dC126 System Registration.
Table 1 Registration measurement
Parameter Measurement/Tolerance
Lead edge registration error on a simplex sheet 10 +/- 1.6 mm (0.39 +/- 0.063 inch)
Lead edge registration error on a duplex sheet 10 +/- 2 mm (0.39 +/- 0.079 inch)
Top edge registration error on a simplex sheet 10 +/- 2.1 mm (0.39 +/- 0.082 inch)
Top edge registration error on a duplex sheet 10 +/- 2.1 mm (0.39 +/- 0.082 inch)
Registration measurement
Make a copy of test pattern 82E2000 (A3 and 11x17).
Use the grids A and B on the copy, Figure 1, to measure the displacement of the lead edge com-
pared to the test pattern. Use the grid C to measure the top edge displacement. The displacement
measured at A and B should be equal.
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654 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Work Flow during Image Quality Adjustment] Work Flow during CIS Replacement]
Corrective Action
Check the following troubles and take appropriate action.
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Image
Quality
Problem Symptoms Action
Background The whole page or Check for contamination on the Document Glass. If
part of the page is there is, clean it. If it is very dirty, replace the Document
contaminated by Glass (PL 60.10).
toner.
Process Di- Black lines or blank 1 Check the IIT Carriage Mirrors for scratches and con-
rection areas running along tamination. If there is, clean it.
Bands, the paper in vertical 2 Check the Side 2 Shading Correction section of the
Streaks, and direction. Document Glass (back of the Regi Guide) for con-
Smears tamination. If there is, clean it.
3 If the IIT Carriage Mirrors and the Shading Correc-
tion section are very dirty or have a lot of scratches,
replace the No.1 Mirror (PL 60.25), No.2/No.3 Mirror
(PL 60.25), and Document Glass (PL 60.10).
Spots Toner spots and Check for contamination on the Document Glass. If
blank areas are there is, clean it. If it is very dirty, replace the Document
spread irregularly Glass (PL 60.10).
over the whole page.
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658 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
• Global B Office Finisher - EZK - Part Number 705P01448 WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
660 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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R E P 1 . 2 D r ive P W B
Parts List on PL 1.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 2 HVPS
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
Replacement de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
The replacement is the reverse of the removal procedure. pueden causar daños.
Note: Serial No., Product No. and billing information are stored in the following parts.
• EEP ROM on ESS PWB
• Memory on ESS PWB
• Memory on Drive PWB
Note: About the Diag screen dC132 displayed after parts replacement
Table 1 Parts replacement
Note: Backup the NVM data before replacing the drive PWB. (Refer to dC363 Backup and Restore
NVM Values)
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
CAUTION: When installing a new drive PWB and a new ESS PWB at the same time,
first install the new ESS PWB, then switch on the machine, GP 10. If the new ESS PWB
installation is successful, switch off the machine, then install the new drive PWB.
1. If possible, record the current software level by either:
• Printing the configuration report, GP 14.
• From the user interface Home screen, touch Device, then About. Scroll down to view the Soft-
ware Version.
2. Remove the upper rear cover, REP 28.5.
3. Remove the lower rear cover, REP 28.6.
4. Carefully disconnect the ribbon cable (1) by releasing the side clips, Figure 2.
Figure 3 Connectors
6. Remove 8 screws (1), then the drive PWB (2), Figure 4.
Note: After installing the MCU Drive PWB, restore the NVM data that has been backed up pre-
viously. (Refer to dC363 Backup and Restore NVM Values)
Replacement
1. The replacement is the reverse of the removal procedure.
2. Ensure that the device ID and billing data is correct, perform dC132.
662 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
3. Check the machines current software level against the software level recorded prior to installa- R E P 1 . 3 LV P S
tion of the new drive PWB. If necessary, reload the software, GP 4.
Parts List on PL 1.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 1 . 4 LV P S A s s e m b l y
Parts List on PL 1.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Figure 2 Connectors Bewegliche Teile können zu Verletzungen führen.
4. Remove the LVPS, Figure 3 : AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
a. Remove 12 screws (1). de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
b. Release the stand off (2), then remove the LVPS (3). pueden causar daños.
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 1 . 5 D r i v e P W B B ra c k e t
Parts List on PL 1.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Figure 2 Preparation Bewegliche Teile können zu Verletzungen führen.
4. Remove four screws (1), then the LVPS assembly (2), Figure 3. AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 3 Connectors
5. Remove two lower screws (1), Figure 4.
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R E P 2 . 1 U s e r I n t e r fa c e A s s e m b l y
Parts List on PL 2.05
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. If possible, record the current software level by either:
• Printing the configuration report, GP 14.
• From the user interface Home screen, touch Device, then About. Scroll down to view the Soft-
ware Version.
2. Open the DADF.
3. Remove the ICCR cover, PL 2.05 Item 12.
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
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WARNING: Switch off the electricity to the machine. Refer to, GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
CAUTION: Do not touch the battery. Do not peel off the protective tape.
CAUTION: When installing a new ESS PWB and a new drive PWB at the same time,
first install the new ESS PWB, then switch on the machine, GP 10. If the new ESS PWB
installation is successful, switch off the machine, then install the new drive PWB.
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6. Disconnect five harnesses (1) and three USB cables (2), Figure 6.
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Service Manual REP 3.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
CAUTION: Do not touch the battery. Do not peel off the protective tape.
Note: Carefully feed the FFC cables through the harness guide and upper panel while removing,
leaving the TRANS PWB to ESS PWB FFC contact cable assembly, in the harness guide.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 673
REP 3.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 2 ESS upper panel removal Figure 3 Lower right side panel screw
CAUTION: The ESS PWB to Full rate carriage LED cable is secured by a lock in the 8. Remove four screws (1), Figure 4.
connector. Carefully, press the lock lever to release the cable while pulling the FFC ca-
ble straight out. Pressing too hard on the lock lever may cause the connector to break
the soldier damaging the connection to the ESS PWB.
7. Carefully flex the corner of the right cover away from the machine, then remove the screw (1),
Figure 3.
674 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 3.2
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 675
REP 3.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
CAUTION: Do not touch the battery. Do not peel off the protective tape.
676 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 3.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 677
REP 3.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 1 DA D F Re m o v a l
Parts List on PL 5.05
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. If a new DADF is to be installed, if possible, record the current software level by either:
• Print a configuration report, GP 14.
• From the user interface Home screen, touch Device, then About. Scroll down to view the Soft-
ware Version.
2. Remove the upper rear cover, REP 28.5.
3. Reach in behind the upper panel and disconnect the ESS PWB to DADF PWB harness connector
(1), then release the harness from the harness guide clamps, Figure 1.
678 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 2 DA D F D o c u m e n t C u s h i o n
Parts List on PL 5.05
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
Note: The DADF document cushion is attached with double sided adhesive tape.
1. Peel off the DADF document cushion, Figure 1.
• Chain-Link: 955-808 c. Slowly lower the DADF to adhere the DADF document cushion (3).
• Chain-Link: 955-810
• Chain-Link: 955-812
• Chain-Link: 955-826
• Chain-Link: 955-828
Note: The list is located in tray 1, beneath the RAI cover, PL 70.05 Item 10.
b. Check the machine’s current software level against the software level recorded prior to in-
stallation of the new DADF. If necessary, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 679
REP 5.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 3 DA D F R e a r C o v e r
Parts List on PL 5.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Open the upper feeder assembly, then remove the DADF rear cover left screw (1), Figure 1.
680 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 4 DA D F F r o n t C o v e r
Parts List on PL 5.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Open the upper feeder assembly.
2. Remove the DADF front cover,Figure 1:
a. Remove two screws (1) under the feeder.
b. Loosen three screws (2) under the DADF.
c. Remove the DADF front cover.
Replacement
Figure 3 Hooks The replacement is the reverse of the removal procedure.
Replacement
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 681
REP 5.4 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 5 DA D F U p p e r Fe e d e r A s s e m b l y
Parts List on PL 5.20
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF front cover, REP 5.3.
2. Remove the DADF rear cover, REP 5.4.
3. Remove the front hinge bracket, Figure 1:
a. Remove the screw (1).
b. Remove the front hinge bracket (2).
682 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.5
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
CAUTION: When new DADF PWB is to be installed, perform the following steps be-
fore removal of the DADF PWB:
1. Print a configuration report, GP 14, to record the current software version.
2. Perform dC363, Backup and Restore NVM Values. The NVM data will be restored in
the Replacement procedure.
Note: The list is located in tray 1, beneath the RAI cover, PL 70.05 Item 10.
2. Check the machine’s current software level against the software level recorded prior to installa-
tion of the new DADF PWB. If necessary, reload the software, GP 4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 683
REP 5.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 7 DA D F Fe e d e r A s s e m b l y
Parts List on PL 5.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF rear cover, REP 5.3
2. Remove the DADF front cover, REP 5.4
3. Remove the upper feeder assembly, REP 5.5
4. Remove the document tray, REP 5.23
5. Remove the DADF PWB, REP 5.6
6. Release the harnesses in the rear harness guide, remove two screws (1), then remove the rear
harness guide , Figure 1.
684 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.7
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
CAUTION: The FFC cable is attached to the harness guide and base plate using dou-
ble-sided tape. Use caution when lifting the FFC cable so not to damage.
c. Release two plastic E-Clips, then remove the bushing on each side of the FFC holder, Figure
4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 685
REP 5.7 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
e. Carefully feed the trans PWB to CIS FFC cable from rear through the front, under the FFC
holder, Figure 7.
686 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.7
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
9. Remove three screws (1) securing the DADF feeder assembly at the rear, Figure 10.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 687
REP 5.7 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 8 Le f t a n d R i g h t C o u n t e r B a l a n c e
Parts List on PL 5.15
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
Left Counter Balance
1. Remove the DADF, REP 5.1.
2. Turn the DADF upside down.
3. Remove the left counter balance, Figure 1:
a. Remove four screws (1).
b. Remove the left counter balance.
Replacement
The replacement is the reverse of the removal procedure.
Removal
Right Counter Balance
1. Remove the DADF, REP 5.1.
2. Remove the right counter balance, Figure 2:
a. Disconnect the ground wire (1).
b. Remove five screws (2).
c. Remove the right counter balance (3).
688 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.8
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 9 DA D F Re g i s t ra t i o n C h u t e A s s e m b l y R E P 5 . 1 0 DA D F Fe e d / N u d g e r Ro l l A s s e m b l y
Parts List on PL 5.15 Parts List on PL 5.25
Removal Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric- power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury. ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Lift the DADF to access the registration chute assemblyREP 5.4. 1. Open the upper feeder assembly.
2. Remove two screws (1), then remove the registration chute assembly, Figure 1. 2. Remove the feed roll nudger roll assembly, Figure 1:
a. Release the hooks (1) of the feed front/rear handle.
b. Lift the hooks up releasing the feed/nudger roll assembly (2) from the upper feeder assem-
bly, then remove.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 689
REP 5.9 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Note:
1. Install the new roll assemblies so that they rotate in a clockwise direction.
2. Ensure the feed/nudger roll assembly is installed to correctly align with the front and rear set
links (1), Figure 4.
690 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.10
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 1 1 DA D F H a n d l e L e v e r
Parts List on PL 5.20
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the upper feeder assembly, REP 5.5.
2. Remove the feed/nudger roll assembly, REP 5.10.
3. Remove three screws, then remove the DADF feeder cover,Figure 1.
Replacement
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 691
REP 5.11 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Replacement
The replacement is the reverse of the removal procedure.
Figure 1 Feed motor assembly removal
Replacement
The replacement is the reverse of the removal procedure.
692 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.12
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Note: The springs are to tension the drive belts. The following steps are to assist in tensioning the R E P 5 . 1 4 DA D F I d l e r M o t o r G e a r
belts after; reinstallation of the DADF feed motor assembly, removal of the DADF feed motor from
the bracket, installation of new belts or belt adjustment, Figure 2:
Parts List on PL 5.30
1. Loosen three screws; axis screw (1) and mounting screws (3) to adjust the tension on the feed Removal
motor belt, allowing the spring to create the tension.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
2. Loosen the axis screw (2), tighten after tension is achieved. power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF feed motor assembly, REP 5.13.
2. Remove the idler motor gear, Figure 1:
a. Remove the E Clip (1).
b. Remove the idler motor gear (2), sliding the feed motor belt off the feed motor shaft at the
same time.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 693
REP 5.14 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 1 5 DA D F D o c u m e n t S e t S e n s o r 1
Parts List on PL 5.30
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF rear cover, REP 5.3.
2. Disconnect connector [P750], Figure 1.
694 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.15
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 1 6 I n t e r l o c k S w i t c h a n d B ra c ke t A s s e m b l y R E P 5 . 1 7 Re g i s t r a t i o n M o t o r A s s e m b l y
Parts List on PL 5.45 Parts List on PL 5.35
Removal Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric- power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury. ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF rear cover, REP 5.3. 1. Remove the DADF rear cover, REP 5.3.
2. Remove the interlock switch and bracket assembly, Figure 1: 2. Remove the harnesses from the harness guide, then remove harness guide.
a. Disconnect the connector (1). 3. Remove the registration motor assembly, Figure 1:
b. Remove the screw (2). a. Disconnect the connector (1).
c. Remove the interlock switch and bracket assembly (3). b. Remove three screws (2).
c. Remove the registration motor assembly (3).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 695
REP 5.16 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 1 8 DA D F Fe e d a n d Ta ke a w a y C l u t c h
Parts List on PL 5.36
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF feed motor assembly, .REP 5.13
2. Remove the DADF registration motor assembly, REP 5.17.
3. Remove the DADF feed clutch, Figure 1:
a. Disconnect the connector (1).
b. Remove the takeaway drive belt from the feed gear (2).
c. Remove two EClips (3) securing the feed gear and DADF feed clutch (4).
d. Remove the DADF feed clutch (4).
696 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.18
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 1 9 DA D F C I S S e n s o r A s s e m b l y
Parts List on PL 5.40
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF rear cover, REP 5.3 DADF Rear Cover.
2. Remove the DADF front cover, REP 5.4 DADF Front Cover.
3. Remove the feeder assembly, REP 5.7 DADF Feeder Assembly.
4. Remove the retard chute assembly, Figure 1:
a. Loosen two screws (1). Figure 2 CIS sensor assembly removal
b. Remove two screws (2).
Replacement
c. Remove the retard chute (3).
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 697
REP 5.19 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Replacement
Figure 1 Out chute assembly removal
3. Feed the exit sensor harness through the hole in the rear of the frame at the arrow, then remove
the out chute assembly, Figure 2.
698 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.20
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 2 2 A P S S e n s o r s 1 , 2 , 3 , R e g i s t r a t i o n , a n d P r e - Re g i s t r a t i o n
Sensors
Parts List on PL 5.50
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF rear cover, REP 5.3 DADF Rear Cover.
2. Remove the DADF front cover, REP 5.4 DADF Front Cover.
3. Remove the document tray, REP 5.23 DADF Document Tray.
4. Remove the retard chute assembly, REP 5.20 Retard Chute Assembly.
5. Remove the defective sensor(s), Figure 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 699
REP 5.22 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 2 3 D o c u m e n t Tra y
Parts List on PL 5.55
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF rear cover, REP 5.3 DADF Rear Cover.
2. Release the document tray harness, Figure 1:
a. Disconnect the connector (1).
b. Remove the harness from the harness guide.
700 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.23
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 2 4 Tra y A P S S e n s o r s 1 , 2 , 3 a n d D o c u m e n t S e t S e n s o r 2
Parts List on PL 5.55
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the document tray, REP 5.23 Document Tray.
2. Remove five screws (1), then remove the lower tray (2), Figure 1.
Note: The sensors can be removed without releasing the sensor bracket (2), however, installa-
tion of the sensor, or new sensor, is very difficult without releasing the sensor bracket.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 701
REP 5.24 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 5 . 2 5 D o c u m e n t Tra y S e n s o r H a r n e s s
Parts List on PL 5.55
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the document tray, REP 5.23 Document Tray.
2. Remove five screws (1), then remove the lower tray (2), Figure 1.
Replacement
The replacement is the reverse of the removal procedure.
702 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.25
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 2 6 DA D F Tra y S i z e S e n s o r 1 a n d S i z e S e n s o r 2
Parts List on PL 5.55
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
1. Remove the DADF document tray, REP 5.23 DADF Document Tray.
2. Remove five screws (1), then remove the lower tray (2), Figure 1.
Note: The sensors can be removed without releasing the sensor bracket, however, installation
of the sensor, or new sensor, is very difficult without releasing the sensor bracket.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 703
REP 5.26 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
704 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 5.26
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 5 . 2 7 DA D F E x i t S e n s o r R E P 5 . 2 8 DA D F R e t a r d C R U C o v e r , R o l l , a n d S h a f t A s s e m b l y
Parts List on PL 5.60 Parts List on PL 5.25
Removal Note: The DADF Retard CRU Cover, Roll, and Shaft Assembly is part of PL 5.25 Item 16.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the Removal
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury. WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
1. Remove the DADF feeder assembly, REP 5.7 DADF Feeder Assembly. ity. Electricity can cause death or injury. Moving parts can cause injury.
2. Turn the DADF feeder assembly over to expose the out chute assembly.
1. Open the upper feeder assembly.
3. Remove the screw (1), disconnect the connector from the exit sensor (2), then detach the sensor
2. Release the latch of the retard CRU cover assembly (1), the remove the retard cover assembly
from the bracket, Figure 1.
(2), Figure 1.
Replacement
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 705
REP 5.27 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the exit 2 transport assembly, refer to REP 10.2.
2. Remove the exit front cover, PL 28.05 Item 10.
3. Remove the fusing fan duct assembly, REP 10.4.
4. Move the bearing (1) toward the front, Figure 1.
706 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 10.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 1 0 . 2 E x i t 2 Ro l l
Parts List on PL 10.22
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 1 Bearing hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
5. Remove the exit 1 OCT assembly toward the rear, Figure 2 : Bewegliche Teile können zu Verletzungen führen.
a. Disconnect the connector (1). AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
b. Remove three screws (2). de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
c. Remove the exit 1 OCT assembly (3) toward the rear.
pueden causar daños.
1. Disengage the hooks, then remove the paper exit 1 weight assembly, (1), Figure 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 707
REP 10.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
a. Remove four screws (1). e. Remove the rear bracket and exit 2 motor (5).
708 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 10.2
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 709
REP 10.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 1 0 . 3 Fu s e r R e m o v a l
Parts List on PL 10.05
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Figure 1 Fuser removal
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
Replacement
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no 1. The replacement is the reverse of the removal procedure.
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. 2. If a new fuser is installed, enter dC135 HFSI Counter. Ensure that the HFSI counters that follow
have been reset:
WARNING: Do not touch the fuser while it is hot. • Chain Link: 954-850
• Chain Link: 954-851
DANGER : Ne pas toucher au four pendant qu'il est encore chaud.
Note: Both counters should be automatically reset when a new fuser is installed.
AVVERTENZA: Non toccare il fonditore quando è caldo.
VORSICHT: Fixierbereich erst berühren, wenn dieser abgekühlt ist.
AVISO: No toque el fusor mientras está caliente.
1. Open the LH transport assembly.
2. Remove the fuser, Figure 1 :
a. Loosen two screws (1).
b. Remove the fuser (2).
710 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 10.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no Figure 2 Fuser rear duct B removal
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Replacement
1. Remove the upper rear cover, REP 28.5. The replacement is the reverse of the removal procedure.
2. Remove the fuser rear duct A, Figure 1 :
a. Disconnect the connector (1).
b. Remove the screw (2).
c. Disengage the right and left hooks (3), then remove the fuser rear duct A (4).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 711
REP 10.4 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 1 0 . 5 Fu s e r Fa n
Parts List on PL 40.15
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the upper rear cover, REP 28.5.
2. Remove the fuser fan from the rear duct fuser A, Figure 1 :
a. Disconnect the connector facing the chassis (1).
Figure 1 Fuser fan removal
b. Remove the wire harness from the hook (2).
c. Disengage the right and left hooks at the front of the rear duct fuser A (3), then remove the Replacement
fuser fan.
The replacement is the reverse of the removal procedure.
712 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 10.5
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 1 0 . 6 R e a r D u c t Fu s e r B
Parts List on PL 40.15
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the upper rear cover, REP 28.5.
2. Remove the rear duct fuser A, REP 10.4.
3. Release the two clips on rear duct fuser B and remove rear duct fuser B.
Replacement
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 713
REP 10.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 2 8 . 1 Fr o n t C o v e r R E P 2 8 . 2 I n n e r Co v e r
Parts List on PL 28.05 Parts List on PL 28.05
Removal Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/ menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder. Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric- power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury. ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor- DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures. accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta- AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità. zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau- L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali. sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie- VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor- hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen. Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. pueden causar daños.
1. Open the front cover. 1. Remove the front cover, REP 28.1.
2. Remove the front cover, Figure 1 : 2. Remove the waste bottle. REP 90.6.
a. Rotate the two straps (1) 90 degrees, then disconnect. 3. Remove the pillar left cover, PL 28.05 Item 13.
b. Press the stopper (2), then move the front cover (3) to the left. Remove the front cover from 4. Remove the top cover, REP 28.4.
the boss (4). 5. Remove the inner cover, Figure 1 :
a. Remove the screws (1).
Figure 1 Front cover removal
b. Remove the inner cover (2).
Replacement
The replacement is the reverse of the removal procedure.
714 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 28.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 2 8 . 3 R i g h t Co v e r
Parts List on PL 28.05
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
Figure 1 Inner cover removal sare lesioni personali.
Replacement VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
The replacement is the reverse of the removal procedure. hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Open the front cover.
2. Pull out tray 1.
3. Remove the right cover, Figure 1 :
a. Remove two screws (1).
b. Remove the right cover (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 715
REP 28.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 2 8 . 4 To p Co v e r
Parts List on PL 28.05
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
Figure 1 Right cover removal zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
Replacement sare lesioni personali.
The replacement is the reverse of the removal procedure.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Open the front cover.
2. Remove the pillar left cover, PL 28.05 Item 13.
3. Remove the exit front cover, PL 28.05 Item 10.
4. Remove the top cover, Figure 1 :
a. Remove two screws (1).
b. Remove the top cover (2).
716 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 28.4
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 2 8 . 5 U p p e r Re a r C o v e r
Parts List on PL 28.06
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
Figure 1 Top cover removal VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
Note: The removed top cover is shown in Figure 2. gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the upper rear cover, Figure 1:
a. Remove nine screws (1).
b. Remove the upper rear cover (2).
Note: When installing the top cover, align the bosses on the rear of the top cover with the mount-
ing holes.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 717
REP 28.5 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 2 8 . 6 L o w e r Re a r C o v e r
Parts List on PL 28.06
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
Figure 1 Upper rear cover removal pueden causar daños.
Replacement 1. Remove the upper rear cover, REP 28.5.
The replacement is the reverse of the removal procedure. 2. Remove the STM cover (1), then disconnect the IOT harness (2), Figure 1.
718 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 28.6
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 719
REP 28.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 4 0. 1 D r ive A s se mb l y
Parts List on PL 40.05
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the upper rear cover, REP 28.5.
2. Remove the lower rear cover, REP 28.6.
3. Remove the right cover, REP 28.3.
4. Remove the ESS PWB chassis assembly, REP 3.2.
5. Remove the LVPS assembly, REP 1.4.
6. Remove the harness upper bracket PL 1.10 Item 6.
7. Remove the drive PWB assembly, REP 1.2.
8. Release the hook (1) to move the FCC cable guide, FCC cables and wire harness (2), Figure 1.
720 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 40.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 1 FCC cable guide and cables Figure 3 Drive assembly screw fittings
9. Pull out the four drum units. 12. Remove the rear duct marking, Figure 4.
10. Disconnect the drive assembly connector (1), Figure 2. a. Remove two screws (1).
b. Disengage the right and left hooks (2), then remove the rear duct marking.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 721
REP 40.1 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
722 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 40.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 723
REP 40.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
724 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 40.4
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 725
REP 60.1 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 6 0 . 2 C C D Le n s A s s e m b l y
Parts List on PL 60.10
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
Figure 1 Alignment pueden causar daños.
3. Enter dC945 IIT Calibration, then perform the following routines:
1. Remove the document glass, REP 60.1.
• White Reference Adjustment-Side 1.
2. Remove the lens cover assembly, PL 60.10 Item 12.
• CCD Calibration-Side 1.
3. Move the APS sensor, Figure 1.
a. Remove two screws (1).
b. Release the harness from the retainers (2).
c. Move the APS sensors (3).
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Note: The list is located in tray 1, beneath the RAI cover, PL 70.05 Item 10.
Figure 2 FFC CCD ribbon cable
5. Check the history. If there are individual NVMs that are configured by market, correctly set
5. Remove the CCD lens assembly, Figure 3 : them.
a. Remove four screws (1). 6. Copy an appropriate A3 (11x17 inch) test chart. Check the registration. Refer to IQS 7
Registration.
b. Remove the CCD lens assembly (2).
7. Reinstall the removed parts if no problem is found.
8. Enter dC945 IIT Calibration, then perform the following routines:
• White Reference Adjustment-Side 1.
• CCD Calibration-Side 1.
9. Perform ADJ 60.6 CDD Lens Optical Axis Correction.
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REP 60.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 1 Front glass support
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no 6. Remove the CVT glass, Figure 2 :
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. a. Remove the screw (1).
b. Remove the front glass support (2).
WARNING: Take care during this procedure. Sharp edges may be present that can
cause injury. c. Remove the CVT glass (3).
DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants Note: The CVT glass must be reinstalled with the mark toward the rear of the machine. Re-
peut entraîner des blessures. fer to Figure 2.
AVVERTENZA: procedere con cautela durante questa procedura. Possono essere pre-
senti oggetti con bordi taglienti pericolosi.
VORSICHT: Bei diesem Vorgang vorsichtig vorgehen, damit keine Verletzungen durch
die scharfen Kanten entstehen.
AVISO: Tenga cuidado al efectuar este procedimiento. Puede haber bordes afilados
que podrían producir lesiones.
Note: The edge of the IIT frame has a burr. Be careful when disconnect the carriage cable.
Note: The colour of the front and rear carriage cables are different. The front cable is silver, the
rear cable is black.
Note: The installation of a new rear carriage cable is described in this procedure. The replacement
procedure for the front carriage cable is the same.
CAUTION: Carriage cables must be replaced one at a time. Do not remove both
front and rear cables at the same time.
1. Open the DADF.
2. Remove the document glass, REP 60.1.
3. Remove the UI assembly, REP 2.1. Figure 2 CVT glass removal
728 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
7. Detach the carriage cable from the full rate carriage, Figure 3 :
a. Move the full rate carriage (1) to the cutout in the frame.
b. Remove the screw (2).
Replacement
1. Insert the anchor ball of the carriage cable into the groove in the capstan, Figure 6.
Figure 3 Cable detachment
8. Prepare to remove the carriage cable, Figure 4 :
a. Unhook the extension spring (1) from the frame.
b. Detach the cable (2) from the extension spring.
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
a. Wind the cable (1) 3 turns. a. Wrap the cable on the pulley at the front of the half rate carriage (1).
b. Use adhesive tape (2) to affix the cable to the capstan. b. Put the end-ball in the notch in the frame (2).
4. Figure 9 shows the correct arrangement of the cables, front and rear. 6. Attach the extension spring hanger end of the carriage cable, Figure 11 :
a. Remove the tape (1) that secures the cable.
b. Wrap the cable on the pulley (2).
c. Wrap the cable on the pulley at the rear of the half rate carriage (3).
d. Attach the extension spring on the cable and hook it to the Frame (4).
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REP 60.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
RE P 6 0 . 4 La mp A sse mb l y
Parts List on PL 60.20
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen. Figure 1 FFC LED cable assembly
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable 5. Remove the LED bracket, Figure 2 :
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles a. Remove three screws (1).
pueden causar daños.
b. Remove the LED bracket (2).
CAUTION: Do not touch the chip on the lamp assembly.
732 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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R E P 6 0 . 5 F FC L E D C a b l e A s s e m b l y
Parts List on PL 60.20
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
Figure 3 Lamp assembly removal L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
Replacement VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
1. The replacement is the reverse of the removal procedure. hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
2. When installing the lamp assembly, first tighten screw (1), then screw (2), Figure 4. Bewegliche Teile können zu Verletzungen führen.
3. When installing the LED bracket, first tighten screw (3), then screw (4), then screw (5), Figure 4.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Figure 4 Screws
4. Enter dC945 IIT Calibration, then perform the following routines:
• White Reference Adjustment-Side 1.
• CCD Calibration-Side 1.
5. If a new lamp assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counters that
follow:
• Chain-Link: 956-803
• Chain-Link: 956-804
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
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REP 60.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
4. After installing the IIT scan motor assembly, check that the full rate carriage moves smoothly.
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REP 60.7 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no Figure 2 LPH (K) screw
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. 10. Move the LPH (K) to the front until it stops, Figure 3
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a
sheet of black paper or store it in a black bag.
Because the removal procedure for the LPH assembly (Y, M, C, K) is the same, the following de-
scribes only the procedure for the LPH assembly (K).
Figure 3 Move the LPH
1. Open the front cover. 11. Push down LPH (K) (1) in the direction of the arrow and place it such that the right side of LPH
2. Open the LH transport assembly. (K) is on the top, Figure 4.
3. Remove the Y, M, C, K drum cartridges, REP 90.12
738 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 7 Block
3. Perform dC675 Registration Control Setup Cycle.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 739
REP 60.8 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 6 0 . 9 F FC C a b l e
Parts List on PL 60.35
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor- Figure 2 HDD removal
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen. 4. If the machine had an HDD assembly installed, remove both screws (1), then the HDD bracket
(2), Figure 3.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a
sheet of black paper or store it in a black bag.
740 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
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REP 60.9 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
17. Release the hook and remove the container support (1) Figure 8.
Figure 8 Container support 20. Insert the FFC cable (1) and the wire harness (2) into the machine, Figure 11.
18. Remove the screws that secure the LPH and marking guide, Figure 9.
a. Remove the screws that secure each LPH.
b. Remove two screws indicated with a triangle mark that secure the marking guide.
742 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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REP 60.9 Service Manual
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744 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 745
REP 60.10 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
746 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
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REP 60.10 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
748 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
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REP 60.10 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
750 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
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REP 60.10 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 15 Right rear screw removal Figure 16 Counter balance support removal
17. Remove two screws (31) attaching each counter balance support (32), then remove both coun- 18. Disconnect the TRANS PWB to ESS PWB FFC contact cable (33), Figure 17.
ter balance supports, Left, and Right, Figure 16.
752 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 17 TRANS PWB to ESS PWB FFC disconnect Figure 18 Scan motor harness disconnect
19. Disconnect the scan motor harness (34) from the scan motor, Figure 18. 20. Disconnect the IIT sensor harness assembly from, P/J1372 (35) on the ESS PWB, the route the
IIT sensor harness assembly up and out of the ESS PWB chassis, Figure 19.
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 19 IIT/ESS PWB harness disconnect Figure 20 CCD FFC/ESS PWB disconnect
21. Disconnect the CCD FFC contact cable from, P/J1370 (36) on the ESS PWB, Figure 20. 22. Disconnect the small FFC cable from, P/J1373 (37) on the ESS PWB, then route the FFC cable up
and out of the ESS PWB chassis, Figure 21.
754 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 21 FFC/ESS PWB disconnect Figure 22 Right upper frame screws removal
23. Remove four screws (38) attaching the scanner to the right upper frame, Figure 22. 24. Lift the scanner on the left-side first to allow the screws on the right-side to release from the
frame hole interference, then remove the scanner (IIT) assembly, Figure 23.
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R E P 7 0 . 1 Tra y 1 S i z e S e n s o r
Parts List on PL 70.05
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove tray 1.
2. Remove the tray 1 size sensor, Figure 1 :
a. Disconnect the connector (1).
b. Remove the screw (2).
c. Remove the tray 1 size sensor (3).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 757
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
Replacement R E P 7 0 . 2 By p a s s Tra y
The replacement is the reverse of the removal procedure. Parts List on PL 70.30
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the hinge rear cover, Figure 1 :
a. Remove the screw (1).
b. Remove the hinge rear cover (2).
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 4 Replacement
Figure 2 Harness release 3. After installing bypass tray, open then close the L/H cover unit once.
3. Remove the bypass tray, Figure 3 :
a. Remove two screws (1).
b. Remove the bypass tray (2).
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4 Repairs and Adjustments Revised Update: February 2024, December 2022
760 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 7 0 . 5 H C F Tra y Re a r C a b l e s
Parts List on PL 70.51
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the HCF tray, REP 70.3.
2. Remove the gear bracket assembly, Figure 1 :
a. Remove the oval shaped plate (1).
Figure 1 Docking base b. Remove two gears (2).
4. Undock the HCF from the machine. c. Remove three screws (3).
Replacement d. Remove the gear bracket assembly (4).
1. Align the holes in the HCF docking base (3) with the docking points (2) on the left side of the
machine. Refer to Figure 1.
Note: It may be necessary to rotate the machine caster so that it does not interfere with
docking.
2. Push the HCF into place.
3. Reconnect the HCF power cable.
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REP 70.5 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
762 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.5
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 763
REP 70.5 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
764 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.5
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 7 0 . 6 H C F Tra y Fr o n t C a b l e s
Parts List on PL 70.51
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Figure 1 Tray cable pulley
1. Remove the HCF tray front cover, PL 70.50 Item 7.
2. Free movement of the front tray cable pulley, Figure 1. 3. Prepare to remove the tray front cables. Remove two E-rings, wire guides and pulleys (1) from
the front of the HCF tray, Figure 2.
a. Remove the E-ring (1) on the lift shaft.
b. Slide the bearing (2) to the rear on the lift shaft.
c. Front tray cable pulley (3).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 765
REP 70.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
766 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.6
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
1. The replacement is the reverse of the removal procedure. Refer to Figure 5. 2. When reinstalling the HCF tray front cover, raise the gear on the indicator shaft so that it
meshes with the adjoining lift shaft gear.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 767
REP 70.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
768 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.7
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
2. Check the machines current software level against the software level recorded prior to installa- R E P 7 0 . 9 T TM Tra y 3 L i f t S h a f t a n d B ra ke
tion of the new user interface assembly. If necessary, reload the software, GP 4.
Parts List on PL 70.66
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the paper from tray 3.
2. Fully pull out tray 3. Remove the paper from tray 3. Lift out tray 3.
3. Remove the tray 3 front cover, PL 70.65 Item 18.
4. Release the front lift cables, Figure 1 :
a. Remove the E-clip (1).
b. Release the front lift cables (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 769
REP 70.9 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
a. Pull the spring away from the pulley, then remove the E-clip (1). 7. Remove the lift shaft, Figure 4 :
b. Release the rear lift cables (2). a. Release the front and rear bearings (1).
b. Remove the lift shaft (2).
770 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.9
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Note: The thick E-clips secure the bearings, the thinner E-clips secure the pulleys.
2. Ensure the brake securing pin (1) is installed correctly, Figure 5.
Figure 6 Brake
Figure 5 Pin
3. Ensure the brake (1) is correctly positioned against the tray frame, Figure 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 771
REP 70.9 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 7 0 . 1 0 T TM Tra y 4 L i f t S h a f t a n d B ra ke
Parts List on PL 70.67
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Figure 1 Front cables
6. Release the rear lift cables, Figure 2 :
CAUTION: Ensure the tray 4 transport assembly, PL 80.70 Item 11 is supported
when removing tray 4. a. Pull the spring away from the pulley, then remove the E-clip (1).
b. Release the rear lift cables (2).
1. Fully pull out tray 4. Remove the paper from tray 4. Lift out tray 4.
2. Remove the tray 4 transport assembly, PL 80.70 Item 11.
3. Remove the tray 4 front cover, PL 70.65 Item 3.
4. Turn tray 4 upside down.
5. Release the front lift cables, Figure 1 :
a. Remove the E-clip (1).
b. Release the front lift cables (2).
772 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.10
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 5 Pin
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 773
REP 70.10 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
3. Ensure the brake (1) is correctly positioned against the tray frame, Figure 6. R E P 7 0 . 1 1 Tra y 1 A s s e m b l y
Parts List on PL 70.05
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
Figure 6 Brake de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove tray 1.
2. Remove the tray 1 RAI cover, PL 70.05 Item 10.
Replacement
1. Install the RAI cover onto the new tray 1.
2. Install the new tray 1 assembly.
774 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 70.11
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 1 Tra y 1 Fe e d e r A s s e m b l y
Parts List on PL 80.10
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Pull out tray 1.
2. Open the LH transport assembly.
3. Remove the bypass tray, REP 70.2.
4. Remove the bypass tray R cover, Figure 1 :
a. Remove the screw (1).
b. Remove the bypass tray R cover (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 775
REP 80.1 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
776 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 2 Tra y 1 Fe e d / Re ta r d / N u d g e r Ro l l
Parts List on PL 80.11
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
Figure 5 Tray 1 feeder assembly removal
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Replacement hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
1. The replacement is the reverse of the removal procedure. Bewegliche Teile können zu Verletzungen führen.
2. If a new tray 1 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
954-800.
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Note: New feed, retard and nudger rolls must be installed at the same time.
1. Pull out tray 1.
2. Remove the tray 1 feed, retard and nudger rolls, Figure 1 :
a. Slide the chute (1) forwards.
b. Release the clip, then remove the tray 1 feed, retard and nudger rolls (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 777
REP 80.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
778 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 779
REP 80.4 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 5 1 TM Ta ke a w a y M o t o r
Parts List on PL 70.17
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 2 Rear cover removal hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
2. Remove the 1TM PWB, Figure 2 : gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
a. Disconnect five connectors (1).
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
b. Remove four screws (2). de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
c. Remove the 1TM PWB (3). necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the rear cover, Figure 1 :
a. Remove four screws (1).
b. Remove the rear cover (2).
Replacement
1. The replacement is the reverse of the removal procedure.
2. After installing a new 1TM PWB, enter dC131, then change the value of NVM ID 742-205 to
'0'. Figure 1 Rear cover removal
2. Remove the 1TM takeaway motor, Figure 2 :
a. Release the clamp (1).
780 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 781
REP 80.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 7 Tra y 2 Fe e d e r A s s e m b l y ( 3 TM )
Parts List on PL 80.30
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 1 Roll removal hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Replacement Bewegliche Teile können zu Verletzungen führen.
1. The replacement is the reverse of the removal procedure. AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
2. If new tray 2 feed, retard and nudger rolls are installed, enter dC135 HFSI Counter. Reset the de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
HFSI counter 954-801. necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Pull out tray 2. Remove the paper.
2. Remove tray 2.
3. Open the left cover assembly, PL 70.20 Item 11.
4. Remove the ESD cover, Figure 1 :
a. Disengage the hook (1).
b. Remove the ESD cover (2).
782 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 783
REP 80.8 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
784 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.8
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 9 Tra y 4 Fe e d e r A s s e m b l y ( 3 TM )
Parts List on PL 80.30
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 1 ESD cover removal
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable 5. Remove the tray 4 feeder assembly, Figure 2 :
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles a. Disconnect two connectors (1).
pueden causar daños.
b. Remove two screws (2).
1. Pull out tray 4. Remove the paper. c. Remove the tray 4 feeder assembly (3).
2. Remove tray 4.
3. Open the left cover assembly, PL 70.20 Item 11.
4. Remove the ESD cover, Figure 1 :
a. Disengage the hook (1)
b. Remove the ESD cover (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 785
REP 80.9 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 1 0 3 TM P W B
Parts List on PL 70.23
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
786 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.10
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 1 1 3 TM Ta ke a w a y M o t o r
Parts List on PL 70.23
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 2 Rear cover removal hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
2. Remove the 3TM PWB, Figure 2 : Bewegliche Teile können zu Verletzungen führen.
a. Disconnect six connectors (1). AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
b. Remove four screws (2). de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
c. Remove the 3TM PWB (3).
pueden causar daños.
1. Remove the rear cover, Figure 1 :
a. Remove four screws (1).
b. Remove the rear cover.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 787
REP 80.11 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
788 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.12
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 1 3 S TM P W B
Parts List on PL 70.28
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 1 Roll removal hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Replacement Bewegliche Teile können zu Verletzungen führen.
1. The replacement is the reverse of the removal procedure. AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
2. If new rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counters that follow: de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
• Tray 2 Chain-Link: 954-801 pueden causar daños.
• Tray 3 Chain-Link: 954-802
• Tray 4 Chain-Link: 954-803
Note: The instructions for recording the NVM value specified in this procedure are also included
with the new STM PWB.
1. Enter dC131. Record the value of NVM location 742-003.
2. Remove the rear cover, Figure 2 :
a. Remove the docking screw (1).
b. Remove the docking bracket (2).
c. Remove two screws (3).
d. Remove the rear cover (4).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 789
REP 80.13 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 1 4 S TM Ta ke a w a y M o t o r
Parts List on PL 70.28
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
Figure 2 Rear cover removal
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
3. Remove the STM PWB, Figure 3 : hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
a. Disconnect four connectors (1). Bewegliche Teile können zu Verletzungen führen.
b. Remove four screws (2).
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
c. Remove the STM PWB (3). de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the rear cover, Figure 1 :
a. Remove the docking screw (1).
b. Remove the docking bracket (2).
c. Remove two screws (3).
d. Remove the rear cover (4).
790 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.14
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Note: New feed, retard and nudger rolls must be installed at the same time.
1. Pull out tray 1 and tray 2. Remove the paper.
2. Remove tray 1 and tray 2.
3. Open the left cover assembly, PL 70.25 Item 2.
4. Remove the tray 2 feed, retard and nudger rolls (1TM), Figure 1 :
a. Slide the chute (1) forwards.
b. Release the clip, then remove the tray 2 feed, retard and nudger rolls (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 791
REP 80.15 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 1 6 By p a s s Tra y N u d g e r / Fe e d Ro l l
Parts List on PL 70.40
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 1 Roll removal hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Replacement Bewegliche Teile können zu Verletzungen führen.
1. The replacement is the reverse of the removal procedure. AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
2. If new tray 2 feed, retard and nudger rolls are installed, enter dC135 HFSI Counter. Reset the de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
HFSI counter 954-801. necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Note: New feed, retard and nudger rolls must be installed at the same time.
1. Remove the bypass tray, REP 70.2.
2. Remove the upper frame, Figure 1 :
a. Remove the spring (1).
b. Remove two crews (2).
c. Remove the upper frame (3).
792 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.16
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
3. Remove the bypass tray assembly in the direction of the arrow, Figure 2.
Figure 2 Tray assembly removal 6. Remove the bypass tray feed clutch, Figure 5 :
4. Release the shaft, then remove the shaft in the direction of the arrow, Figure 3. a. Release the hook, then remove the gear (1).
b. Remove the E-clip (2).
c. Remove the bypass tray feed clutch from the shaft (3).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 793
REP 80.16 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 7 Shaft
9. Remove the bypass tray feed roll, Figure 8 : Figure 9 Feed clutch alignment
a. Remove the gear (1). 3. If new bypass tray feed and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI
counter 954-805.
b. Remove the bypass tray feed roll (2).
794 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.16
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 1 7 By p a s s Tra y Re t a r d Pa d 3. Remove two screws (1) that secure the bypass tray lower cover at the bottom of the bypass tray,
Figure 2.
Parts List on PL 70.40
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor- Figure 2 Bypass tray lower cover
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. 4. Release three hooks (1) and three bosses (2) from the installation holes to open the bypass tray
Bewegliche Teile können zu Verletzungen führen. lower cover, Figure 3.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Note: A new retard pad and feed and nudger rolls must be installed at the same time. Refer to REP
80.16.
1. Remove the bypass tray, REP 70.2.
2. Remove the bypass tray low chute, Figure 1 :
a. Remove two screws (1).
b. Remove the bypass tray low chute (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 795
REP 80.17 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 1 8 L / H Co v e r
Parts List on PL 80.40
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Figure 4 Retard pad removal
Bewegliche Teile können zu Verletzungen führen.
Replacement AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
1. The replacement is the reverse of the removal procedure. de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
2. If new bypass tray retard pad is installed, enter dC135 HFSI Counter. Reset the HFSI counter pueden causar daños.
954-805.
1. Remove the bypass tray, REP 70.2.
2. Pull out tray 1. Remove the screw (1) that secures the hinge front cover, Figure 1.
796 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.18
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 3 Connector
5. Remove the L/H cover, Figure 4 :
a. Open the LH cover.
b. Rotate by 90 degrees, then disconnect the rear support (1). Figure 5 Alignment
c. Rotate by 90 degrees, then disconnect the front support (2). CAUTION: When reinstalled the LH cover, do not let the rear harness guide (1) con-
tact the bracket. Refer to Figure 6.
d. Hold the L/H cover (3) open at 90 degrees.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 797
REP 80.18 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 1 9 Re g i s t ra t i o n Tra n s p o r t A s s e m b l y
Parts List on PL 80.55
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
Figure 6 Harness guide hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the bypass tray, REP 70.2.
2. Remove the L/H cover, REP 80.18.
3. Remove the connector cover, Figure 1 :
a. Remove the screw (1).
b. Remove the connector cover (2).
798 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.19
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Replacement
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 799
REP 80.20 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
800 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.20
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 2 1 H C F Fe e d e r
Parts List on PL 80.60 , PL 80.61 and PL 80.62
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Figure 5 Alignment Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Move the HCF away form the machine.
2. Open the feeder top cover, PL 70.55 Item 7.
3. Remove two screws (1) that secure the HCF feeder to the rail, Figure 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 801
REP 80.21 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 2 2 H C F Fe e d , N u d g e r a n d Re t a r d Ro l l s
Parts List on PL 80.61 and PL 80.62
Removal
Note: New feed, retard and nudger rolls must be installed at the same time.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Open the feeder top cover, PL 70.55 Item 7.
2. Release the green lever to open the upper feeder assembly to reveal the three rolls.
Figure 1 Feeder securing screws
Note: For reference purposes, the single roll in the upper feeder assembly is the nudger roll. The
4. Slide the HCF feeder forwards to remove. double roll in the upper feeder assembly is the feed roll. The larger double roll in the lower feeder
Replacement component is the retard roll.
3. Remove each roll by squeezing the roll’s shaft at both ends and lifting the roll up and out of the
1. Position the HCF feeder guides onto the internal HCF rail. HCF.
2. Slide the HCF feeder back into the HCF until it seats.
Replacement
CAUTION: Do not over tighten the HCF Feeder screws. 1. Install each new roll by squeezing its shaft at both ends and sliding the roll into place.
2. Check that the rolls turn freely.
3. Reinstall the two securing screws.
3. Close the upper feeder assembly.
4. Close the feeder top cover of the HCF.
802 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.22
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 2 3 H C F Fe e d S h a f t A s s e m b l y R E P 8 0 . 2 4 H C F Re t a r d L e v e r S p r i n g
Parts List on PL 80.61 Parts List on PL 80.62
Removal Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric- power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury. ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor- DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures. accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta- AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità. zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau- L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali. sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie- VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor- hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen. Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. pueden causar daños.
1. Remove the HCF feeder, REP 80.21. 1. Remove the HCF feeder, REP 80.21.
2. Place the feeder on a flat surface. 2. Place the feeder on a flat surface. Release the green lever to open the upper feeder assembly.
3. Open the upper feeder assembly by releasing the green lever. 3. Remove the retard lever spring, Figure 1 :
4. Remove the nudger roll by squeezing the roll’s shaft at both ends (with the thumb and forefin- a. Remove the lower chute (1).
ger of one hand) and lifting the roll up and out of the HCF.
5. Remove the E-ring and bearing on the feed shaft (at the nudger roll end of the shaft). Note: Note how the spring extension fits into the lever.
6. Move the bearing at the opposite end of the shaft to the right, and slide the feed shaft to the b. Remove the plastic cover (2).
right to remove.
Note: Note how the spring extension fits into the lever.
Replacement c. Remove the retard roll (3).
The replacement is the reverse of the removal procedure.
Note: Note how the spring extension fits into the lever.
d. Remove the E-rings on the lever and spring.
Note: Note how the spring extension fits into the lever.
e. Remove the lever (4).
Note: Note how the spring extension fits into the lever.
f. Remove the retard lever spring (5).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 803
REP 80.23 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 2 5 H C F N u d g e r B ra c ke t / N u d g e r Le v e r / To r s i o n S p r i n g
Parts List on PL 80.62
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the HCF feed shaft, REP 80.23.
2. Disassemble the feed shaft by removing (4) E-rings and unscrewing the nudger support that re-
tains the torsion spring.
804 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.25
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 2 6 H C F Ta ke a w a y Ro l l
Parts List on PL 70.55
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the HCF feed motor, REP 80.27. Figure 1 Lower chute removal
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 805
REP 80.26 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 2 7 H C F Fe e d / L i f t M o t o r
Parts List on PL 80.60
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Undock the HCF, REP 70.4.
2. Remove rear cover, PL 70.45 Item 10.
3. Disconnect the connector from the motor.
Figure 1 HCF feed/lift motor removal
Note: Be careful when removing the motor as it is meshed to a hidden gear.
Replacement
4. While supporting the motor with one hand, remove two screws then the HCF feed/lift motor (1),
Figure 1. The replacement is the reverse of the removal procedure.
806 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.27
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 2 8 T TM D r i v e B e l t
Parts List on PL 70.85
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Figure 1 Belt installation
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 807
REP 80.28 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 2 9 Tra y 4 Lo w e r Fe e d C h u t e ( T TM )
Parts List on PL 80.70
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Figure 1 Lower feed chute removal
808 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.29
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 3 0 T TM C h u t e
Parts List on PL 80.65
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Figure 1 TTM chute removal
1. Remove the lower (tray 3 and 4) takeaway roll, REP 80.41. Replacement
2. Remove the TTM chute, Figure 1 : The replacement is the reverse of the removal procedure.
a. Remove two screws (1).
b. Move the TTM chute (2) towards the rear, then remove the TTM chute.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 809
REP 80.30 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 3 1 Tra y 4 U p p e r Fe e d C h u t e ( T TM ) Replacement
Parts List on PL 80.70 The replacement is the reverse of the removal procedure.
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the tray 4 feeder assembly, REP 80.35.
2. Remove the upper feed chute, Figure 1 :
a. Remove two screws (1).
b. Remove the lower feed chute (2).
810 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.31
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 3 2 Tra y 4 Tra n s p o r t A s s e m b l y N i p Ro l l s ( T TM )
Parts List on PL 80.70
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Figure 1 Transport assembly removal
3. Release the springs (1), then remove the nip rolls (2), Figure 2.
CAUTION: Ensure that the tray 4 transport assembly, PL 80.70 Item 11 is supported
when removing the tray 4 assembly.
1. Fully pull out tray 4. Lift out the tray 4 assembly, PL 70.65 Item 1.
2. Remove the tray 4 transport assembly from the tray 4 assembly, Figure 1 :
a. Remove two screws (1).
b. Remove the tray 4 transport assembly (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 811
REP 80.32 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Replacement R E P 8 0 . 3 3 Tra y 2 Fe e d e r A s s e m b l y ( T TM )
The replacement is the reverse of the removal procedure. Parts List on PL 80.30
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Pull out tray 2. Remove the paper.
2. Remove tray 2.
3. Open the left cover assembly, PL 70.70 Item 7.
4. Remove the ESD cover (1), Figure 1 :
812 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.33
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 1 ESD cover removal b. Remove the tray 2 feeder assembly (2).
5. Disconnect 2 connectors (1), Figure 2.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 813
REP 80.33 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. Figure 2 Connectors
6. Remove the lower door catch (1), Figure 3.
1. Pull out tray 3. Remove the paper.
2. Lift out tray 3.
3. Open the left cover assembly, PL 70.70 Item 7.
4. Remove the ESD cover (1) Figure 1 :
814 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.34
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
9. Remove the feeder cover from the tray 3 feeder assembly, Figure 6.
a. Remove two screws(1).
b. Remove the feeder cover (2). Retain the cover for installation onto the new tray 3 feeder
assembly.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 815
REP 80.34 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Pull out tray 2, 3 and 4. Remove the paper.
2. Lift out tray 3 and 4. Remove tray 2.
3. Remove the support bracket (1), Figure 1.
Figure 2 Preparation
5. Remove the tray 4 feeder assembly, Figure 3 :
a. Remove the screw (1).
b. Remove the tray 4 feeder assembly (2).
816 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.35
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 3 6 Tra y 2 Fe e d O u t S e n s o r ( T TM )
Parts List on PL 80.65
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the upper (tray 2) takeaway roll, REP 80.41.
Figure 3 Tray 4 feeder assembly removal
2. Remove two screws (1), Figure 1.
Replacement
1. The replacement is the reverse of the removal procedure.
2. If new tray 4 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter
954-803.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 817
REP 80.36 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Replacement
The replacement is the reverse of the removal procedure.
818 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.37
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 3 8 Tra y 2 a n d 3 Fe e d / Re t a r d / N u d g e r Ro l l ( T TM )
Parts List on PL 80.25
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Note: New feed, retard and nudger rolls must be installed at the same time.
Figure 1 Motor assembly removal
1. Pull out trays 2, 3 and 4. Remove the paper.
Replacement 2. Remove trays 2, 3 and 4.
1. The replacement is the reverse of the removal procedure. 3. Open the left cover assembly, PL 70.70 Item 7.
2. Ensure that the drive belt is correctly installed, refer to REP 80.28. 4. Remove the tray 2 or 3 feed, retard and nudger rolls, Figure 1 :
a. Slide the chute (1) forwards.
b. Release the clip, then remove the tray 2 or 3 feed, retard and nudger rolls (2).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 819
REP 80.38 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 3 9 Tra y 4 Fe e d / Re t a r d / N u d g e r Ro l l ( T TM )
Parts List on PL 80.25
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
Figure 1 Roll removal
pueden causar daños.
Replacement
Note: New feed, retard and nudger rolls must be installed at the same time.
1. The replacement is the reverse of the removal procedure.
1. Pull out trays 2, 3 and 4. Remove the paper.
2. If new rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counters that follow:
2. Remove trays 2, 3 and 4.
• Tray 2 Chain-Link: 954-801
3. Open the left cover assembly, PL 70.70 Item 7.
• Tray 3 Chain-Link: 954-802
4. Remove the tray 4 feed, retard and nudger rolls, Figure 1 :
a. Slide the chute (1) forwards.
b. Release the clip, then remove the tray 4 feed, retard and nudger rolls (2).
820 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.39
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 8 0 . 4 0 Tra n s fe r G e a r ( T TM )
Parts List on PL 70.85
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 1 Roll removal
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
Replacement de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
1. The replacement is the reverse of the removal procedure. pueden causar daños.
2. If new rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter that follows: 1. Pull out tray 3. Remove the paper.
• Tray 4 Chain-Link: 954-803 2. Remove the bracket assembly, PL 70.85 Item 9.
3. Remove the transfer gear, PL 70.85 Item 8 from the bracket.
Replacement
The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 821
REP 80.40 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 8 0 . 4 1 T TM Ta ke a w a y Ro l l s a n d B e a r i n g s
Parts List on PL 80.65
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable Figure 1 Rear screw removal
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no 7. Remove two front screws (1), Figure 2.
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Perform the relevant procedure:
• Upper (Tray 2) Takeaway Roll
• Lower (Tray 3 and 4) Takeaway Roll
8. Move the takeaway chute assembly (1) to the right, then release the front of the takeaway roll
(2) from the chute, Figure 3.
822 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.41
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Note: Do not lose the front plastic bearing (3). Lower (Tray 3 and 4) Takeaway Roll
1. Remove the rear cover, PL PL 70.95 Item 8.
2. Open the left cover assembly, PL 70.70 Item 7.
3. Remove the E-clip (1), then the gear (2), Figure 5.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 823
REP 80.41 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
5. Remove the lower takeaway roll (1) and bearing (2), Figure 7. R E P 8 0 . 4 2 T TM P W B
Parts List on PL 70.90
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
Figure 7 Roll removal de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
Replacement pueden causar daños.
The replacement is the reverse of the removal procedure.
824 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 80.42
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 825
REP 80.42 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
RE P 9 0 . 1 D e vel o p e r U n it ( Y , M , C , K )
Parts List on PL 90.05
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 1 Drum cartridge removal
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no 6. Wrap the removed drum cartridge by using a sheet of black paper or store it in a black bag.
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles 7. Push down the two hooks (1) to remove the cover harness (2), Figure 2.
pueden causar daños.
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a
sheet of black paper or store it in a black bag.
826 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 827
REP 90.1 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
RE P 9 0 . 2 D is pe n s er Dr ive ( Y M)
Parts List on PL 90.15
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie- Figure 1 Harness removal
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. 10. Remove the dispenser drive (YM), Figure 2.
Bewegliche Teile können zu Verletzungen führen.
a. Release the clamp (1).
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable b. Disconnect the connector (2).
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles c. Remove three screws (3).
pueden causar daños. d. Remove the YM dispenser drive (4).
1. Remove the Y and M toner cartridges, PL 90.05.
2. Remove the upper rear cover, REP 28.5.
3. Remove the lower rear cover, REP 28.6.
4. Remove the right cover, REP 28.3.
5. Remove the ESS PWB chassis assembly, REP 3.2.
6. Remove the LVPS assembly, REP 1.4.
7. Remove the harness upper bracket PL 1.10 Item 6.
8. Remove the drive PWB assembly, REP 1.2.
9. Release the wire harness (2) of dispenser drive (YM) from the clamps (1), Figure 1.
828 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.2
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Replacement R E P 9 0. 3 D is p e n s e r D r ive (C K )
1. The replacement is the reverse of the removal procedure. Parts List on PL 90.15
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Remove the C and K toner cartridges, PL 90.05.
2. Remove the upper rear cover, REP 28.5.
3. Remove the lower rear cover, REP 28.6.
4. Remove the right cover, REP 28.3.
5. Remove the ESS PWB chassis assembly, REP 3.2.
6. Remove the LVPS assembly, REP 1.4.
7. Remove the harness upper bracket PL 1.10 Item 6.
8. Remove the drive PWB assembly, REP 1.2.
9. Remove the rear duct A, REP 10.4.
10. Remove two screws (1) then the drive PWB bracket, Figure 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 829
REP 90.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
830 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a
sheet of black paper or store it in a black bag.
Note: Because the removal procedure for Dispenser (Y, M, C, K) is the same, the following describes
only the procedure for Dispenser (K). Figure 1 Conductor housing assembly removal
Note: Place the drop cloth or newspapers at the servicing area to keep the site clean. 12. Remove dispenser (K), Figure 2.
1. Prepare a sheet of black paper or a black bag. a. Remove the screw (1).
2. Remove the toner cartridge (K). PL 90.05 Item 13. b. Remove dispenser (K) (2).
3. Remove the Y, M, C, K drum cartridges, REP 90.12. Note: Figure 3 shows the removed dispenser (K).
4. Remove developer unit (K), REP 90.1
5. Remove the IBT belt unit, REP 90.7.
6. Remove the front cover, REP 28.1.
7. Remove the inner cover, REP 28.2.
8. Remove the top cover, REP 28.4.
9. Remove the right cover, REP 28.3.
10. Remove the HVPS, REP 1.1.
11. Remove the conductor housing assembly, Figure 1.
a. Remove the screw (1).
b. Remove the conductor housing assembly (2) in the direction of the arrow.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 831
REP 90.4 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
832 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.4
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
RE P 9 0 . 5 D e vel o p e r
Parts List on PL 90.30
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 1 Developer front cover removal
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no 3. Cover the pipe opening of developer rear cover with paper and tape (1), Figure 2.
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a
sheet of black paper or store it in a black bag.
Note: Place the drop cloth or newspapers at the servicing area to keep the site clean.
1. Remove the relevant developer unit, REP 90.1.
2. Remove the developer front cover, Figure 1.
a. Lower the lever (1).
b. Remove the developer front cover (2) in the direction of the arrow.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 833
REP 90.5 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 3 New upper SUB cover assembly 9. Use the lever of developer front cover as a stand and place the developer assembly with its right
side facing up.
7. Install the developer front cover to the new developer assembly in order to use as a stand, Fig-
ure 4. 10. Put in the developer, Figure 6.
834 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.5
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 10 Seals
Replacement
Figure 8 Upper SUB cover assembly 1. Install the developer front cover, Figure 11.
15. Secure the upper SUB cover assembly, Figure 9.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 835
REP 90.5 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 12 Spring
3. Remove the paper and tape that closed the pipe opening of the developer rear cover.
4. Install the developer unit, Figure 13.
• Align the developer unit rib to the main unit guide.
836 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.5
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
R E P 9 0 . 6 Wa s t e B o t t l e
Parts List on PL 90.20
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Open the front cover.
2. Turn the retract handle (1) in a counterclockwise direction, Figure 1.
3. Push down the two levers (2) and remove the waste bottle (3).
Figure 1 Waste bottle removal
Replacement
1. The replacement is the reverse of the removal procedure.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 837
REP 90.6 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 9 0 . 7 I BT B e l t U n i t
Parts List on PL 90.40
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
Figure 1 IBT belt unit thumbscrews
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no 5. Remove the IBT belt unit, Figure 2.
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños. a. Hold Handle A and pull out the IBT belt unit until Handle B can be seen.
b. Hold Handle B and the right side housing and remove the IBT belt unit.
CAUTION: Do not touch the IBT belt surface.
838 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.7
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
2. When installing the IBT belt unit, make sure the retract handle is at the position shown in Figure R E P 9 0 . 8 2 n d BT R Ro l l
3.
Parts List on PL 90.40
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
1. Open the LH transport assembly.
2. Disengage the hooks (1) on front and rear, then remove the BTR assembly (2), Figure 1.
Figure 3 Correct retract handle position
3. If a new IBT belt unit has been installed, enter dC135 HFSI Counter. Reset the HFSI counter
954-820.
4. Enter dC330 code 042-011 to initialize the 1st BTR.
5. Perform dC675 Registration Control Setup Cycle.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 839
REP 90.8 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a
sheet of black paper or store it in a black bag.
Note: Place the drop cloth or newspapers at the servicing area to keep the site clean.
1. Prepare a sheet of black paper (x4) or a black bag (x4).
2. Remove the Y, M, C, K drum cartridges, REP 90.12.
3. Remove the IBT belt unit, REP 90.7.
4. Remove the front cover, REP 28.1.
5. Remove the inner cover, REP 28.2.
6. Remove the bypass tray, REP 70.2.
7. Remove the L/H cover, REP 80.18.
8. Remove the registration chute, REP 80.19.
9. Disconnect the connectors, Figure 1.
Figure 2 Removed BTR roll a. Release the clamp and remove the wire harness (1).
b. Disconnect two connectors (2).
Replacement
1. To install, carry out the removal steps in reverse order.
2. If a new 2nd BTR roll has been installed, enter dC135 HFSI Counter. Reset the HFSI counter
954-821.
3. Perform dC675 Registration Control Setup Cycle.
840 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.9
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
CAUTION: Do not touch the sensor unit and the bracket positioning sections (high-
lighted) of the MOB ADC assembly with your hands. Refer to Figure 3.
Figure 1 Connectors
10. Remove the MOB ADC assembly, Figure 2.
a. Remove the screw.
b. Remove the MOB ADC assembly. Figure 3 Sensor unit and bracket positioning sections
2. When installing the MOB ADC assembly, insert the boss (x2) of the rear frame into the installa-
tion holes of the MOB ADC assembly, Figure 4.
Replacement
Figure 4 MOB ADC assembly install
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 841
REP 90.9 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
3. Perform dC950 ATC Sensor Setup. REP 90.10 Belt Cleaner Blade
Parts List on PL 90.45
Removal
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles
pueden causar daños.
Note: Place the drop cloth or newspapers at the servicing area to keep the site clean.
1. Open the front cover.
2. Open the L/H cover.
3. Remove the IBT belt unit, REP 90.7.
4. Remove the IBT cleaner assembly, Figure 1.
a. Remove the screw (1).
b. Remove the IBT cleaner assembly (2).
842 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.10
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 843
REP 90.10 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
R E P 9 0 . 1 1 I BT B e l t
Parts List on PL 90.50
Removal
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
Edoc/[product]/chtml/Videos folder.
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie- Figure 1 Handle holder rear screw
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. 5. Remove the screw (1) securing the handle holder at the front and remove the handle (2), Figure
Bewegliche Teile können zu Verletzungen führen. 2.
Note: Close the main unit cover when the IBT belt unit is removed to protect the drum from light-
induced fatigue.
Note: Place the drop cloth or newspapers at the servicing area to keep the site clean.
1. Open the front cover.
2. Remove the IBT belt unit, REP 90.7.
3. Remove the belt cleaner blade, REP 90.10.
4. Remove the screw (1) securing the handle holder at the rear, Figure 1.
844 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.11
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 3 IBT belt unit bottom guide Figure 5 Front tension plate
7. Remove the screw (1) and remove the retract handle, Figure 4. 9. Move the rear tension plate towards the direction of the arrow and maintain a loose IBT belt
tension. Put the removed screw in the frame hole, Figure 6.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 845
REP 90.11 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Figure 7 IBT belt unit bottom guide install Figure 9 Rear holder screws
11. Place the rear of the IBT belt unit facing Up, Figure 8. 13. Remove the rear holder and the tension roll, Figure 10.
Figure 8 IBT belt unit Figure 10 Rear holder and tension roll removal
12. Remove two screws (1) that secure the rear holder, Figure 9. Reference: This shows the removed rear holder and tension roll, Figure 11.
846 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.11
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Figure 11 Rear holder and tension roll Figure 13 IBT belt mark
14. Remove the IBT belt, Figure 12. 3. When installing the rear holder and the tension roll, insert the shaft of the tension roll to the
bearing on the IBT belt unit side, Figure 14.
Note: Assemble so the mark is facing up when assembling the IBT belt.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 847
REP 90.11 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Note: Turn the gear towards the arrow direction and spin the IBT belt.
848 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual REP 90.11
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
REP 9 0 .1 2 D r um Car t r id g e ( Y, M , C, K ) A D J s N o t L i s t e d fo r E x t e r n a l A c c e s s o r y D e v i c e s
Parts List on PL 90.20
CAUTION: Attached devices may have external service manuals for troubleshooting.
Removal
The following service manuals are external to this service manual and can be refer-
CAUTION: To prevent light fatigue, either wrap the removed drum cartridge in a enced when required, GSN Library # 17020.
sheet of black paper or store it in a black bag.
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445
CAUTION: Do not touch the surface of the drum cartridge.
• Global B Office Finisher - EZK - Part Number 705P01448
1. Prepare a sheet of black paper or a black bag.
A D J 5 . 1 DA D F Le a d Ed g e S ke w
2. Open the front cover.
3. Remove the waste bottle. REP 90.6. To correct the feeding of the original by adjusting the position of the DADF.
4. Turn the lever of the color to be replaced in the direction of the arrow. Preparation
5. Remove the drum cartridge of the color to be replaced, Figure 1. Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
tion Definitions.
a. Remove the thumbscrew (1).
b. Remove the drum cartridge (2). Perform the steps that follow:
1. Clean the CVT glass. Refer to ADJ 60.5 Optics Cleaning Procedure.
2. Check that the document width guides are adjusted correctly.
3. Check the document path for obstructions or foreign objects.
4. Perform the Skew Check.
Skew Check
1. Enter dC612. Print internal test pattern 128.
2. Make 5 copies of the test pattern from the DADF.
3. Check for skew. Refer to IQS 5 Skew.
Note: Skew is always measured on the lead edge, irrespective of paper orientation.
4. If necessary, perform the Adjustment.
1. Remove the DADF rear cover, REP 5.4.
2. Adjust the position of the DADF by moving the DADF in direction A or B, Figure 1 :
a. Loosen four screws (1).
b. Move the DADF in direction A or B (2):
• DADF moved in direction A (clockwise) is shown in Figure 2.
Figure 1 Drum cartridge removal • DADF moved in direction B (counter-clockwise) is shown in Figure 3.
6. Wrap the removed drum cartridge by using a sheet of black paper or store it in a black bag. Note: Each mark on the scale represents movement of 1mm (0.04 inch).
Replacement c. Tighten four screws (3).
1. The replacement is the reverse of the removal procedure. [Please specify a height and width for the image]
2. Perform dC950 ATC Sensor Setup. Figure 1 Skew adjustment
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 849
REP 90.12 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
A D J 5 . 2 DA D F S i d e Ed g e Re g i s t ra t i o n
To correct DADF side edge registration.
Initial Actions
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
tion Definitions.
Before performing this procedure, perform the procedures that follow:
1. dC126 System Registration.
2. ADJ 60.3 IIT Side Edge Registration.
3. ADJ 5.1 DADF Lead Edge Skew.
Side 1 Check
1. Place the test pattern 82E2010 (A4) or 82E2020 (8.5 x11inch) face up in the DADF input tray.
Ensure that the document guides are correctly adjusted.
Figure 2 Direction A
2. Make a simplex copy.
3. Figure 1, use the grids A to measure the side edge displacement. Check that the side edge regis-
tration error is within +/- 2.1 mm (0.082 inch).
Note: Grid A and grid B of test patterns 82E2010, 82E2020 are small areas of parallel lines
1mm apart. These can be used to directly measure the registration displacement.
Figure 3 Direction B
3. Reinstall the DADF rear cover.
4. After adjustment, perform ADJ 5.2 DADF Side Edge Registration and ADJ 5.3 DADF Lead Edge
Registration.
850 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 5.2
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
715-064 214.9 to 215.9mm Letter SEF, Legal SEF, 5.5x8.5 LEF, 8.46x12.4 SEF,
8.5x13 SEF
2. If required, NVM values 715-056 to 715-072 can be changed to correct side edge registration
for each individual document size. Refer to Table 1.
3. Repeat the Side 1 Check. If the side 1 side edge registration is good, perform the Side 2 Check.
Side 2 Check
1. Place the test pattern 82E2010 (A4) or 82E2020 (8.5 x11inch) face down in the DADF input
tray. Ensure that the document guides are correctly adjusted.
2. Make a duplex (2 to 1 sided) copy.
3. Figure 1, use the grids to measure the side edge displacement. Check that the side edge regis-
tration error is within +/- 2.1 mm (0.082 inch).
Side 2 Adjustment
1. Enter dC131. Change NVM value 716-068 to correct side edge registration for all document
sizes. Refer to Table 2. Increasing the NVM value moves the image towards the inboard edge of
the copy.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 851
ADJ 5.2 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
2. If required, NVM values 716-104 to 716-112 can be changed to correct side edge registration 3. ADJ 5.1 DADF Lead Edge Skew.
for each individual document size. Refer to Refer to Table 2.
Side 1 Check
3. Repeat the Side 2 Check. 1. Place the test pattern 82E2010 (A4) or 82E2020 (8.5 x11 inch) face up in the DADF input tray.
Ensure that the document guides are correctly adjusted.
2. Make two simplex copies.
3. Use the grids A and B on the copy, Figure 1, measure the lead edge displacement. Check that
the lead edge registration error is within +/- 1.6 mm (0.063 inch). The displacement measured
at A and B should be equal.
Note: Grid A and grid B of test patterns 82E2010, 82E2020 are small areas of parallel lines
1mm apart. These can be used to directly measure the registration displacement.
852 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 5.3
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Side 2 Check
1. Place the test pattern 82E2010 (A4) or 82E2020 (8.5 x11 inch) face down in the DADF input
tray. Ensure that the document guides are correctly adjusted.
2. Make two duplex (2 to 1 sided) copies.
3. Use the grids A and B on the copy, Figure 1, measure the lead edge displacement. Check that
the lead edge registration error is within +/- 2.0 mm (0.079 inch).
4. If the measurement is not within the specified range, perform the Side 2 Adjustment.
Side 2 Adjustment
1. Enter dC131. Change NVM value 716-067 to correct side 2 lead edge registration. If the meas-
urement is:
• Too large, increase the NVM value.
• too small, decrease the NVM value.
Side 1 Adjustment
1. Enter dC131. Change NVM value 711-140 to correct side 1 lead edge registration. If the meas-
urement is:
• Too large, increase the NVM value.
• Too small, decrease the NVM value.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 853
ADJ 5.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
A D J 5 . 4 I n p u t D o c u m e n t S ke w
Maintaining placement of the DADF side guides during paper feed.
Procedure
WARNING: Switch off the electricity to the machine. Refer to GP 10. Disconnect the
power cord from the customer supply while performing tasks that do not need electric-
ity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER : Mettez la machine hors tension. Reportez-vous à GP 10 . Déconnectez le cor-
don d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne
nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un
accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Vedere GP 10 . Scollegare il cavo di alimenta-
zione dall'alimentatore quando si eseguono attività che non richiedono elettricità.
L'elettricità può causare morte o lesioni personali. Le parti in movimento possono cau-
sare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Siehe auch GP 10 . Zie-
hen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversor-
gung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen.
Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Consulte el GP 10 . Desconecte el cable
Figure 1 DADF Tray bottom cover removal
de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no
necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles 4. Remove three screws, remove the guide holding the pinion gear in place, then remove the pinion
pueden causar daños. gear, Figure 2.
1. Open the DADF top cover.
2. Lift the DADF input tray to the upright position.
3. Remove four screws, then remove the input tray bottom cover, Figure 1.
854 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 5.4
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 855
ADJ 5.4 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
A D J 6 0 . 1 Fu l l / H a l f Ra t e C a r r i a g e Po s i t i o n A d j u s t m e n t
Parts List on PL 60.15
To adjust the position of the full rate carriage and half rate carriage.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen Figure 1 Alignment pins
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile. 4. Check that the pulley at the front side is firmly secured. If the pulley is loose, tighten both set
screws, Figure 2.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Note: Adjust the position of the carriages at the front and rear separately. Only the procedure for
the rear is described here. The procedure for the front is the same.
1. Open DADF.
2. Remove the document glass, REP 60.1.
CAUTION: Do not remove the four screws that secure the lens base.
856 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 60.1
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
Note: The second set screw will not be accessible at this time.
Figure 6 Carriage setting
9. Remove both alignment pins.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 857
ADJ 60.1 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
CAUTION: Only perform this procedure if absolutely necessary. IIT lead registration
affects the precision of document size detection.
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
tion Definitions.
1. Ensure that the IOT lead edge registration is correct. Refer to dC126 System Registration.
2. Make two, 100% copies of test pattern 82E8220 from the document glass.
3. On the 2nd copy, check that the distance from the lead edge to the top of Step 3 on the LE2
scale is 10mm +/- 2.1mm (0.4 inch +/- 0.1 inch), Figure 1.
858 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 60.2
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
A D J 6 0 . 3 I I T S i d e Ed g e Re g i s t ra t i o n A D J 6 0 . 4 I I T I m a g e Ra t i o
To adjust the IIT scan timing in the cross process direction and to correct the copy position. To correct the in process and cross process direction ratio for a 100% copy.
CAUTION: Only perform this procedure if absolutely necessary. IIT side registration CAUTION: Only perform this procedure if absolutely necessary. Adjusting IIT magni-
affects the precision of document size detection. fication may adversely affect resolution due to ASIC shift.
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta- Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
tion Definitions. tion Definitions.
1. Ensure that the IOT side registration is correct. Refer to dC126 System Registration. 1. Make two, 100% copies of test pattern 82E8220 from the document glass.
2. Make two, 100% copies of test pattern 82E8220 from the document glass. 2. Check the 2nd copy:
3. On the 2nd copy, check that the distance from the lead edge to the top of Step 3 on the SE2 a. To check the cross process direction magnification: measure the 200mm line running from
and SE3 scales is 10mm +/- 1.6mm (0.4 inch +/- 0.06 inch), Figure 1. near LE1 to near LE3. Check that the dimension is 200mm +/- 1mm (7.9 inches +/- 0.04 inch).
Refer to Figure 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 859
ADJ 60.3 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
Adjustment
Cross Process Direction Magnification
1. Enter dC131. Change the value of NVM location 715-702 to correct cross process direction
magnification:
• Increase the value to increase the cross process direction image size.
• Decrease the value to decrease the cross process direction image size.
860 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 60.4
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
A D J 6 0 . 5 O p t i c s C l e a n i n g Pr o c e d u r e c. Install the document glass and CVT glass, taking care not to smear the cleaned underside.
Parts List on PL 60.10 d. Clean the upper side of document glass and CVT glass using a micro fiber wiper, dampened
with film remover.
To clean the optics components of the scanner ensuring optimum image quality.
e. Polish the upper side of document glass and CVT glass using a dry micro fiber wiper.
Note: This adjustment must only be performed if directed to from an Image Quality RAP, or if the 4. Re-install the remainder of the removed components.
optics cavity was opened to install a new component and contamination can be seen on the optics
components.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali-
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento
possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. Remove the document glass, REP 60.1.
2. Inspect the cleanliness of the optics mirrors, if necessary, clean them as follows:
a. Vacuum clean the area to remove all visible contamination, taking care not to touch the mir-
rors with the cleaning nozzle. It may be necessary to move the carriages to gain reasonable
access, do this by hand rotation of the flywheel on the capstan shaft.
b. Wash your hands.
c. Carefully clean the mirrors using a dry micro fiber wiper. It may be necessary to use a clean-
ing cloth dampened with film remover on stubborn contamination.
d. Polish the mirrors with a dry micro fiber wiper.
e. Check that the mirror surfaces are now clean. Repeat the cleaning operation if necessary.
f. Examine the lenses of the APS sensors, PL 60.10 Item 10. Clean if necessary with a micro fi-
ber wiper.
3. Inspect the cleanliness of the document glass and CVT glass, if necessary, clean them as
follows:
a. Clean the under side of document glass, CVT glass and white reference strip using a micro fi-
ber wiper, dampened with film remover.
b. Polish the under side of document glass, CVT glass and white reference strip with a dry micro
fiber wiper.
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ADJ 60.5 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
A D J 6 0 . 6 C D D Le n s O p t i c a l A x i s Co r r e c t i o n
Parts List on PL 60.10
To correctly set the CCD lens optical axis after installation of a new CCD lens.
1. Enter dC945 IIT Calibration.
2. Perform the Optical Axis Correction procedure.
3. On the result screen, if OK is displayed, no further action is necessary. If NG is displayed, perform
the Adjustment. Refer to Table 1.
Table 1 Result
Optical Axis Correction
Note: If the value is abnormally high, for example 990, it may be due to the light path being
blocked. Perform ADJ 60.5 Optics Cleaning Procedure, then repeat the Check.
2. Rotate each nut the required amount.
Note: It may be necessary to mark the nut runner to track the rotation.
862 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 60.6
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
A D J 6 0 . 7 I m a g e Po s i t i o n A D J 9 0 . 1 Ed g e E ra s e A d j u s t m e n t
To adjust the position of the image on the page. Purpose
Note: This adjustment can also be performed by the customer. To adjust side (inboard), lead edge and trail edge erase values.
Procedure Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
tion Definitions.
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
tion Definitions. Procedure
1. Enter Customer Administration Tools, GP 23. 1. Ensure that the IOT lead registration and side registration is correct. Refer to dC126System
2. Touch Device , then Support . Registration.
3. Touch Image Position . 2. Open the DADF, then make a black copy without using any originals, leaving the Platen Cover
open.
4. Follow the on screen instructions.
3. Verify the margins on the copy are minimum 5mm (0.20 inch) at the lead edge and 2mm (0.08
5. Exit Customer Administrator Tools, GP 23. inch) at the trail edge and both sides.
4. If the value is not within the specified range, perform the Adjustment.
Adjustment
1. Enter Diagnostics, GP 1, then select dC131 NVM Read/Write.
2. Adjust the NVM values such that the measured value is minimum 5mm (0.20 inch) at the lead
edge and 2mm (0.08 inch) at the trail edge and both sides. Refer to Table 1.
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ADJ 60.7 Service Manual
4 Repairs and Adjustments Revised Update: February 2024, December 2022
A D J 9 0 . 2 M a r k i n g Re fr e s h A D J 9 0 . 3 Co l o r C a l i b ra t i o n - A u t o m a t i c
Purpose To automatically adjust the color calibration.
To adjust the density level. Note: This adjustment can also be performed by the customer.
Note: This adjustment is only available when the machine determines that the density level has
degraded. This adjustment can also be performed by the customer. Procedure
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orienta-
Procedure tion Definitions.
1. Enter Customer Administrator Tools, GP 23. 1. Enter Customer Administration Tools, GP 23.
2. Touch Device , then Supplies . 2. Touch Device , then Support .
3. Touch Drum Cartridge . 3. Touch Color Calibration - Automatic .
4. Touch Marking Refresh . 4. Follow the on screen instructions.
5. Exit Customer Administrator Tools, GP 23. 5. Exit Customer Administrator Tools, GP 23.
864 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual ADJ 90.2
Revised Update: February 2024, December 2022 4 Repairs and Adjustments
A D J 9 0 . 4 Co l o r C a l i b ra t i o n - A d v a n c e d
To adjust the color calibration.
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ADJ 90.4 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
5 Parts Lists
1 - Standby Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 868 PL 60.20 Full Rate Carriage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 922
PL 1.05 Electrical-Front Upper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 869 PL 60.25 Half Rate Carriage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 923
PL 1.10 Electrical-Lower Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 870 PL 60.30 Motor/Transport PWB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 924
PL 1.15 GFI Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 871 PL 60.35 LPH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 925
PL 1.20 Wire Harness (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 872 70 - Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 926
PL 1.25 Wire Harness (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 873 PL 70.05 Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 927
2 - User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 874 PL 70.10 Tray Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 928
PL 2.05 User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875 PL 70.15 1TM (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 930
3 - Machine Run Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 876 PL 70.16 1TM (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 931
PL 3.05 Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877 PL 70.17 1TM (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 932
PL 3.10 ESS PWB Chassis Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 878 PL 70.20 3TM (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 933
5 - Document Transportation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 879 PL 70.21 3TM (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 934
PL 5.05 DADF Accessory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 880 PL 70.22 3TM (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 935
PL 5.10 DADF Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 881 PL 70.23 3TM (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 936
PL 5.15 DADF Base Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 882 PL 70.25 STM (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 937
PL 5.20 Upper Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 883 PL 70.26 STM (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 938
PL 5.25 Feed Roll/ Nudger Roll Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 884 PL 70.27 STM (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 939
PL 5.30 DADF Feed Motor and Harness Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 885 PL 70.28 STM (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 940
PL 5.35 DADF Registration Motor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 886 PL 70.30 Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 941
PL 5.36 DADF Feeder Rear Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 887 PL 70.35 Bypass Tray Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 942
PL 5.40 DADF Feeder Front Frame CIS Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888 PL 70.40 Bypass Tray Lower Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 943
PL 5.45 DADF Tray and Chute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 889 PL 70.45 HCF Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 944
PL 5.50 DADF Roller and Sensor Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 890 PL 70.50 HCF (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 945
PL 5.55 Document Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 891 PL 70.51 HCF (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 946
PL 5.60 Out Chute Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 892 PL 70.55 HCF Top Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 947
PL 5.65 Retard Chute Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 893 PL 70.60 HCF Electrical and Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 948
10 - Print Transport and Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 894 PL 70.65 TTM (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 949
PL 10.05 Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 895 PL 70.66 TTM (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 950
PL 10.10 Exit 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 896 PL 70.67 TTM (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 951
PL 10.15 Exit 1 Base Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 897 PL 70.70 TTM Left Cover Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 952
PL 10.20 Exit 2 (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 898 PL 70.75 TTM Front Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 953
PL 10.21 Exit 2 (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 899 PL 70.80 TTM Size Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 954
PL 10.22 Exit 2 (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900 PL 70.85 TTM Drive Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 955
20 - Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901 PL 70.90 TTM Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 956
PL 20.05 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 PL 70.95 TTM Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 957
25 - Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 903 PL 70.100 Envelope Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 958
PL 25.05 Convenience Stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904 80 - Paper Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 959
26 - Consumables and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 905 PL 80.05 Tray 1 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 960
PL 26.05 Consumables and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906 PL 80.10 Tray 1 Feeder Assembly (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 961
28 - Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 907 PL 80.11 Tray 1 Feeder Assembly (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 962
PL 28.05 Covers (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 908 PL 80.15 1TM Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 963
PL 28.06 Covers (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 909 PL 80.20 Tray 2, 3 and 4 Feeder Assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 964
31 - Maintenance/Installation/Removal Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 910 PL 80.25 Tray 2, 3 and 4 Feeder Assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 966
PL 31.05 Maintenance / Installation / Removal Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911 PL 80.30 3TM Feeders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 967
PL 31.10 Line 1 Fax Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 912 PL 80.35 STM Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 968
PL 31.15 3 Line Fax Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 913 PL 80.40 LH Transport Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 969
40 - Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 914 PL 80.45 LH Transport Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 970
PL 40.05 Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 915 PL 80.50 Duplex LH Cover Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 971
PL 40.10 Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916 PL 80.55 Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 973
PL 40.15 NOHAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 917 PL 80.60 HCF Feeder (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 974
60 - Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 918 PL 80.61 HCF Feeder (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 975
PL 60.05 IIT Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 919 PL 80.62 HCF Feeder (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 976
PL 60.10 CCD Lens Assembly/Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 920 PL 80.65 TTM Tray 2 and 3 Feeders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 977
PL 60.15 Full/Half Rate Carriage/Carriage Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 921 PL 80.70 TTM Tray 4 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 978
866 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 5 Parts Lists
90 - Xerographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 979
PL 90.05 Dispenser, Developer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 980
PL 90.10 Dispenser Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 981
PL 90.15 Dispenser Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 982
PL 90.20 Xerographic Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 983
PL 90.25 Marking Guide Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 984
PL 90.30 Developer Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 985
PL 90.40 IBT Belt Unit, 2nd BTR Roll, MOB ADC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 986
PL 90.45 IBT Belt Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 987
PL 90.50 IBT Belt Assembly Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 988
Common Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 989
Common Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 990
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5 Parts Lists Revised Update: February 2024, December 2022
868 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 5 Parts Lists
P L 1 . 0 5 E l e c t r i c a l - Fr o n t U p p e r
Item Part Description
1 — Not used
2 — Not used
3 110E15080 Main power switch
4 110K18110 Interlock switch assembly
5 — Interlock switch bracket (P/O PL
1.05 Item 4)
6 — Front cover interlock switch (P/O
PL 1.05 Item 4)
7 105K32186 HVPS (REP 1.1)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 869
PL 1.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 1 . 1 0 E l e c t r i c a l - L o w e r Re a r
Item Part Description
1 105E25600 LVPS assembly (REP 1.4)
2 — LVPS chassis (P/O PL 1.10 Item 1)
3 — LVPS (P/O PL 1.10 Item 1) (REP
1.3)
4 961K11183 Drive PWB (REP 1.2)
5 — PWB drive bracket (Not Spared)
(REP 1.2)
6 — Harness upper bracket (Not
Spared)
7 — PWB support
8 117E45111 FFC cable
870 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 1.10
Revised Update: February 2024, December 2022 5 Parts Lists
P L 1 . 1 5 G F I B r e a ke r
Item Part Description
1 — Support bracket (P/O PL 1.15 Item
10)
2 — AC main harness assembly (P/O
PL 1.15 Item 10)
3 913W03100 Finisher outlet
4 — AC bracket assembly (Not Spared)
5 — AC stopper bracket (P/O PL 1.15
Item 4)
6 — Screw (P/O PL 1.15 Item 4)
7 908W01201 Inlet GFI breaker
8 — Connect bracket (P/O PL 1.15
Item 10)
9 — Inlet bracket (P/O PL 1.15 Item
10)
10 101K78840 AC chassis assembly
11 917W03100 Power cord (110V)
— 917W03102 Power cord (220V)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 871
PL 1.15 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
872 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 1.20
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 873
PL 1.25 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
874 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 1.25
Revised Update: February 2024, December 2022 5 Parts Lists
P L 2 . 0 5 U s e r I n t e r fa c e
Item Part Description
1 — UI bracket (Not Spared)
2 — UI frame (Not Spared)
3 952K33680 UI harness
4 — UI speaker harness (P/O PL 2.05
Item 19)
5 952K33380 USB ICCR harness
— 952K49070 USB ICCR harness (alternative)
6 — Bottom cover (Not Spared)
7 002N03693 UI assembly (REP 2.1)
8 — Cable cover (Not Spared)
9 — Lower cover (Not Spared)
10 822E25851 Inner cover
11 — Upper cover (Not Spared)
12 — ICCR cover (Not Spared)
13 — RFID card reader
14 — ICCR bottom cover (Not Spared)
15 — Front USB bracket (Not Spared)
16 952K33390 USB cable assembly
— 952K49080 USB cable assembly (alternative)
17 — Speaker holder (P/O PL 2.05 Item
19)
18 — Speaker assembly (P/O PL 2.05
Item 19)
19 — Speaker bracket assembly (Not
Spared)
20 — Name label (Not Spared)
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PL 2.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
876 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 2.05
Revised Update: February 2024, December 2022 5 Parts Lists
P L 3 . 0 5 Co n t r o l U n i t
Item Part Description
1 — ESS PWB chassis assembly (REF:
PL 3.10)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 877
PL 3.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 3 . 1 0 E S S P W B C h a s s i s Co m p o n e n t s
Item Part Description
1 — ESS PWB chassis (Not Spared)
2 101K76060 HDD chassis assembly
3 — HDD bracket (Not Spared)
4 117K50711 ESS PWB to Full rate carriage LED
cable
5 — ESS upper panel (P/O PL 3.10
Item 1)
6 961K12171 ESS PWB (REP 3.1)
— 140N63946 ESS PWB (Alternate) (REP 3.1)
7 — GBE cover (Not Spared)
8 — Cover shield (Not Spared)
9 — Upper FFC guide (Not Spared)
10 101K78232 WiFi dongle
11 — Lever (Not Spared)
12 — FFC guard (Not Spared)
13 — EPROM assembly (P/O PL 3.10
Item 6)
14 540K26831 EMMC assembly (REP 3.3)
15 — Debug cover (Not Spared)
16 117K56390 ESS PWB to CCD FFC cable
— 117K50721 ESS PWB to CCD FFC cable
(Alternate)
17 952K58461 ESS PWB to DADF PWB harness
18 — ESS PWB to Scan motor harness
(Not Spared)
Note: Never replace both MCU and ESS PWB's at the same
time.
878 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 3.10
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 879
PL 3.10 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 5 . 0 5 DA D F A c c e s s o r y
Item Part Description
1 004K04121 Document cushion (P/OPL 5.05
Item 4) (REP 5.2)
2 — DADF (P/O PL 5.05 Item 4 ) (REP
5.1)
3 — Mix label (P/O PL 5.05 Item 5)
4 607K29521 DADF kit
5 859K30670 DADF LH cover
880 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.05
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 1 0 DA D F C o m p o n e n t s
Item Part Description
1 — Base frame and feeder assembly
(Not Spared)
2 — Base frame
3 850K03024 Document tray (REF: PL 5.55)
(REP 5.23)
4 — Rear cover (P/O PL 5.10 Item 1)
(REP 5.3)
5 — Front cover (P/O PL 5.10 Item 1)
(REP 5.4)
6 — Feeder assembly (REP 5.7)
7 — Tray stopper
8 — Front hinge bracket (P/O PL 5.10
Item 1)
9 — Rear hinge bracket (P/O PL 5.10
Item 1)
10 — Upper feeder assembly (P/O PL
5.05 Item 5) (REP 5.5)
11 — DADF PWB (REF: PL 5.15) (REP
5.6)
12 — I/F wire harness (Not Spared)
13 — Rear cover pad
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 881
PL 5.10 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 5 . 1 5 DA D F B a s e F r a m e
Item Part Description
1 036K92653 Left counterbalance (REP 5.8)
2 036K92662 Right counterbalance (REP 5.8)
3 961K06931 DADF PWB (REP 5.6)
— 140N63963 DADF PWB (Alternate) (REP 5.6)
4 — FFC guide cover
5 — FFC holder
6 — Stud screw
7 — CVT chute (P/O PL 5.15 Item 1)
8 — Base tie plate
9 — CVT spring (P/O PL 5.15 Item 1)
10 — Rear base bracket
11 054K69160 Registration chute assembly (REP
5.9)
12 — KL clip
13 — Bearing
14 — Base frame
15 — Registration pinch cover
16 — Tapping screw WP
17 — Tapping screw
18 — Gasket
19 — Front base bracket (P/O PL 5.15
Item 1)
882 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.15
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 2 0 U p p e r Fe e d e r
Item Part Description
1 — Upper feeder assembly (Not
Spared)
2 — DADF feeder cover (P/O PL 5.20
Item 1)
3 — Feed / nudger roll assembly (REF:
PL 5.25) (REP 5.10)
4 — Upper feeder cover (P/O PL 5.20
Item 1)
5 — Takeaway pinch roll assembly (P/
O PL 5.20 Item 1)
6 — Bracket (P/O PL 5.20 Item 1)
7 — Takeaway spring (P/O PL 5.20
Item 1)
8 — Ground plate (P/O PL 5.20 Item 1)
9 — Handle spring (P/O PL 5.20 Item
1)
10 011K06000 Handle lever (REP 5.11)
11 120E40421 Document sensor actuator (REP
5.12)
12 — Actuator stopper (P/O PL 5.20
Item 1)
13 — Spring (P/O PL 5.20 Item 1)
14 — Link set (P/O PL 5.20 Item 1)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 883
PL 5.20 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 5 . 2 5 Fe e d Ro l l / N u d g e r Ro l l A s s e m b l y
Item Part Description
1 — Nudger housing (P/O PL 5.25 Item
15)
2 — Feed gear (P/O PL 5.25 Item 15)
3 — Nudger gear (P/O PL 5.25 Item
15)
4 — Feed gear (P/O PL 5.25 Item 15)
5 — Feed shaft (P/O PL 5.25 Item 15)
6 — Nudger shaft (P/O PL 5.25 Item
15)
7 — Feed roll (A)/Nudger roll (B) (P/O
PL 5.25 Item 16) (see NOTE) (REP
5.10)
8 — Brake assembly (P/O PL 5.25 Item
15)
9 — Housing (P/O PL 5.25 Item 15)
10 — Front feed handle (P/O PL 5.25
Item 15)
11 — Bearing (P/O PL 5.25 Item 15)
12 — Rear feed handle (P/O PL 5.25
Item 15)
13 — Rear feed gear (P/O PL 5.25 Item
15)
14 — Idler pin (P/O PL 5.25 Item 15)
15 — Feed/nudger roll assembly (Not
Spared)
16 604K97930 DADF feeder kit
884 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.25
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 3 0 DA D F Fe e d M o t o r a n d H a r n e s s G u i d e
Item Part Description
1 — Harness guide (Not Spared)
2 927K00322 DADF feed motor assembly (REP
5.13)
3 — DADF feed motor (MOT05-004)
(P/O PL 5.30 Item 2)
4 — Idler motor gear (P/O PL 5.30
Item 2) (REP 5.14)
5 — Motor bracket assembly (P/O PL
5.30 Item 2)
6 — Spring
7 930W00122 Document set sensor 1 (Q05-102)
(REP 5.15)
8 — Drive harness (motor/clutch) (Not
Spared)
9 — Feed motor belt
10 110K19121 Interlock switch bracket assembly
(REP 5.16)
11 — Interlock switch (P/O PL 5.30 Item
10)
12 — Bracket (P/O PL 5.30 Item 10)
13 — Interlock contact spring (P/O PL
5.30 Item 13)
14 — Interlock harness
15 — Tensioner pulley (P/O PL 5.30 Item
2)
16 — Sensor harness
17 — Tension plate (P/O PL 5.30 Item
2)
18 — Feed motor bracket (P/O PL 5.30
Item 2)
19 — DADF PWB earth harness
20 — Bearing
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 885
PL 5.30 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 5 . 3 5 DA D F R e g i s t r a t i o n M o t o r A s s e m b l y
Item Part Description
1 927K00440 Registration motor assembly (REP
5.17)
2 — Registration motor (P/O PL 5.35
Item 1)
3 — Registration motor mounting
plate (P/O PL 5.35 Item 1)
4 — Spring (P/O PL 5.35 Item 1)
5 — Registration motor harness
6 — Registration motor drive belt
886 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.35
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 3 6 DA D F Fe e d e r Re a r Fra m e
Item Part Description
1 — Registration pulley (Not Spared)
2 121K61150 DADF feed clutch (CL05-062)/
Takeaway clutch (CL05-098) (REP
5.18)
3 — Roller (Not Spared)
4 — Feed gear (Not Spared)
5 — Takeaway gear (Not Spared)
6 — Gear (22) (P/O PL 5.36 Item 2)
7 — Pulley (25) (Not Spared)
8 — Idler Pulley
9 — Tension plate (Not Spared)
10 — Tension spring
11 — Feed clutch shaft (P/O PL 5.36
Item 2)
12 — Registration drive belt (Not
Spared)
13 — Exit belt (Not Spared)
14 — Takeaway drive belt (Not Spared)
15 — Lower exit rear hinge (Not
Spared)
16 — Pin
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 887
PL 5.36 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 5 . 4 0 DA D F Fe e d e r Fr o n t Fra m e C I S A s s e m b l y
Item Part Description
1 930K08040 CIS sensor assembly (REP 5.19)
2 — Earth plate (Not Spared)
888 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.40
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 4 5 DA D F Tra y a n d C h u t e
Item Part Description
1 — Document tray (REF: PL 5.55)
(REP 5.23)
2 054K66694 Retard chute assembly (REF: PL
5.65) (REP 5.20)
3 054K66685 Out chute assembly (REF: PL 5.60)
(REP 5.21)
4 — FLT chute assembly (Not Spared)
5 — Floating spring (Not Spared)
6 — Hinge bracket
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 889
PL 5.45 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 5 . 5 0 DA D F R o l l e r a n d S e n s o r B r a c k e t
Item Part Description
1 — Plastic bearing sleeve (Not
Spared)
2 — DADF takeaway roll (Not Spared)
3 — Exit roll (Not Spared)
4 — Out roll (Not Spared)
5 — Registration roll (Not Spared)
6 — Registration sensor bracket (Not
Spared)
7 — APS sensor bracket (Not Spared)
8 930W00122 APS sensor 1 (Q05-218)/APS sen-
sor 2 (Q05-219)/APS sensor 3
(Q05-220), Registration sensor
(Q05-110)/Pre-registration sensor
(Q05-206) (REP 5.22)
9 930W00211 Document set sensor 2 (Q05-223)
10 — Sensor cover
11 — E ring
890 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.50
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 5 5 D o c u m e n t Tra y
Item Part Description
1 — Tray assembly (REP 5.23)
2 — Upper tray (P/O PL 5.55 Item 1)
3 — Lower tray (P/O PL 5.55 Item 1)
4 — Sensor bracket assembly (P/O PL
5.55 Item 1)
5 — Sensor bracket (P/O PL 5.55 Item
4)
6 930W00122 Tray APS sensor 1 (Q05-215)/Tray
APS sensor 2 (Q05-223)/Tray APS
sensor 3 (Q05-216)/Tray APS sen-
sor 4 (Q05-217) (REP 5.24)
7 — Scatter guide assembly (P/O PL
5.55 Item 1)
8 — Front document guide (P/O PL
5.55 Item 1)
9 — Rear document guide (P/O PL 5.55
Item 1)
10 — Gear pinion (P/O PL 5.55 Item 1)
11 — Rack spring (P/O PL 5.55 Item 1)
12 — LED PWB
13 — Front gear guide (P/O PL 5.55
Item 1)
14 — Rear gear guide (P/O PL 5.55 Item
1)
15 — Document tray sensor harness
(REP 5.25)
16 130E22150 Tray size sensor 1 (Q05-221)/Tray
size sensor 2 (Q05-222) (REP
5.26)
17 — Tray extension (P/O PL 5.55 Item
1)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 891
PL 5.55 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
892 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.60
Revised Update: February 2024, December 2022 5 Parts Lists
P L 5 . 6 5 Re t a r d C h u t e A s s e m b l y
Item Part Description
1 054K66694 Retard chute assembly (REF: PL
5.45 Item 3)
2 — Retard chute (P/O PL 5.65 Item 1)
3 948K38810 Retard CRU cover assembly (REP
5.28)
4 — Retard roll assembly (See NOTE)
(P/OPL 5.25 Item 16 (REP 5.28)
5 — Retard shaft (P/O PL 5.25 Item
16) (REP 5.28)
6 — Retard housing (P/O PL 5.65 Item
1)
7 — Retard spring (P/O PL 5.65 Item 1)
8 — W seal (P/O PL 5.65 Item 1)
9 — S seal (P/O PL 5.65 Item 1)
10 — Pad (P/O PL 5.65 Item 1)
11 — Rear set gate (P/O PL 5.65 Item 1)
12 — Front set gate (P/O PL 5.65 Item
1)
13 — Torsion spring (P/O PL 5.65 Item
1)
14 — Actuator (APS1) (P/O PL 5.65
Item 1)
15 — Actuator (APS2) (P/O PL 5.65
Item 1)
16 — Pre registration sensor actuator
(P/O PL 5.65 Item 1)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 893
PL 5.65 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
894 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 5.65
Revised Update: February 2024, December 2022 5 Parts Lists
P L 1 0 . 0 5 Fu s e r
Item Part Description
1 — Adjust plate (Not Spared)
2 115R00114 Fuser 110V (REP 10.3)
— 115R00115 Fuser 220V (REP 10.3)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 895
PL 10.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
PL 10.10 Exit 1
Item Part Description
1 859K00504 Exit 1 OCT assembly (REP 10.1)
2 — Exit 1 base assembly (P/O PL
10.10 Item 1)
3 — OCT chute assembly (P/O PL
10.10 Item 1)
4 — OCT chute (P/O PL 10.10 Item 3)
5 — Exit 1 roller assembly (P/O PL
10.10 Item 3)
6 — Nip roll (P/O PL 10.10 Item 3)
7 — Spring (P/O PL 10.10 Item 3)
8 — Exit guard (P/O PL 10.10 Item 3)
9 — Bearing (Not Spared)
10 — Clip shaft (P/O PL 10.10 Item 3)
11 — Bearing (P/O PL 10.10 Item 3)
12 — OCT back spring (P/O PL 10.10
Item 1)
13 — Bearing OCT (P/O PL 10.10 Item
1)
14 — Full stack chute assembly (Not
Spared)
15 — Plain washer (P/O PL 10.10 Item
1)
16 — OCT gear (P/O PL 10.10 Item 1)
17 036K92030 Paper exit 1 weight assembly
18 — Exit 1 CTR guard (Not Spared)
19 — OCT collar (P/O PL 10.10 Item 3)
20 — Nip roll holder (P/O PL 10.10 Item
1)
896 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 10.10
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 897
PL 10.15 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
PL 10.20 Exit 2 (1 of 3)
Item Part Description
1 859K04964 Exit 2 transport assembly
2 — Chute LH transport assembly (P/O
PL 10.20 Item 1)
3 — Exit 2 stopper (P/O PL 10.20 Item
1)
4 — Bearing (P/O PL 10.20 Item 1)
5 — Exit 2 chute (P/O PL 10.20 Item 1)
6 — LH high chute (P/O PL 10.20 Item
1)
7 — Inverter roller assembly (P/O PL
10.20 Item 1)
8 — Bearing sleeve (P/O PL 10.20 Item
1)
9 — Inverter gear (P/O PL 10.20 Item
1)
10 — Earth plate (P/O PL 10.20 Item 1)
11 — Exit 2 drive assembly (REF: PL
10.21)
12 — Exit 2 guide assembly (P/O PL
10.20 Item 1)
13 — Gate 1 spring (P/O PL 10.20 Item
12)
14 050E33281 Exit 1 diverter gate
15 — Exit 1 conductor (P/O PL 10.20
Item 12)
16 — Static eliminator (P/O PL 10.20
Item 12)
17 — Gate stopper (P/O PL 10.20 Item
12)
18 — Exit 2 conductor (P/O PL 10.20
Item 12)
19 — Exit 2 stopper (P/O PL 10.20 Item
1)
20 — Gear (P/O PL 10.20 Item 1)
21 — Gear cover (P/O PL 10.20 Item 1)
22 050E32542 Center tray / dual catch tray
23 — Exit 2 guide (P/O PL 10.20 Item
12)
898 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 10.20
Revised Update: February 2024, December 2022 5 Parts Lists
PL 10.21 Exit 2 (2 of 3)
Item Part Description
1 — Exit 2 OCT assembly (REF: PL
10.22)
2 — Roller actuator (Not Spared)
3 110E11580 LH high cover switch (S77-302)
— 110E15190 LH high cover switch (S77-302)
(alternative)
4 127K58400 Exit 2 motor (MOT77-014)
5 952K21202 Exit 2 harness assembly
6 — Gear shaft (Not Spared)
7 — Gear 28T (Not Spared)
8 — Gear 16/48T (Not Spared)
9 — Actuator spring (Not Spared)
10 — Rear cover (Not Spared)
11 — Rear bracket (Not Spared)
12 930W00123 Exit 2 sensor (Q77-100)
13 — Actuator (Not Spared)
14 — Locking clamp (Not Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 899
PL 10.21 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
PL 10.22 Exit 2 (3 of 3)
Item Part Description
1 — Gate exit link (Not Spared)
2 — Bearing (Not Spared)
3 — Bearing (Not Spared)
4 — Exit chute (Not Spared)
5 — Low exit 2 chute (Not Spared)
6 059E10261 Pinch roller
7 — Inverter nip roll (Not Spared)
8 — Exit 2 roll (Not Spared) (REP 10.2)
9 921W11601 Exit gate solenoid (SOL77-004)
(P/O )
10 — Nip roll holder (Not Spared)
11 — Spring holder (Not Spared)
12 — Shaft (Not Spared)
13 — Gear 22T (Not Spared)
14 — Exit nip spring (Not Spared)
15 — Inverter nip spring (Not Spared)
16 — Exit guard (Not Spared)
17 — Exit 2 guide harness (Not Spared)
900 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 10.22
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 901
PL 10.22 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 2 0 . 0 5 Fa x
Item Part Description
1 952K51811 Fax harness
2 117K50740 USB harness
3 — Fax chassis assembly (Not
Spared)
4 — Riser bracket assembly (P/O PL
20.05 Item 3)
5 — Fax speaker (P/O PL 20.05 Item 3)
6 — Speaker bracket (P/O PL 20.05
Item 3)
7 — Fax L1 bracket (P/O PL 20.05 Item
3)
8 — Fax R1 bracket (P/O PL 20.05 Item
3)
9 — Fax panel (P/O PL 20.05 Item 3)
10 960K81238 Line 1 Fax PWB (XE)
— 960K87698 Line 1 fax PWB (IND/BRA/ARG)
— 960K79268 Line 1 Fax PWB (XC)
11 — Snap fax cover (P/O PL 20.05 Item
3)
12 — Traceability label (P/O PL 20.05
Item 3)
13 — FX2A label (P/O PL 20.05 Item 3)
14 — Fax chassis (P/O PL 20.05 Item 3)
15 960K77548 Line 2/3 fax PWB
16 960K77551 Riser PWB
17 — Fax kit (Not Spared)
18 920W01212 Locking clamp
902 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 20.05
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 903
PL 20.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 2 5 . 0 5 Co n v e n i e n c e S t a p l e r
Item Part Description
1 — Convenience stapler (110V) (See
NOTE 1 2)
— — Convenience stapler (220V) (See
NOTE 1 2)
904 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 25.05
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 905
PL 25.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 2 6 . 0 5 Co n s u m a b l e s a n d To o l s
Item Part Description
1 — Toner (K) - see below for variants
— 006R01820 Metered -34.1K (Worldwide)
— 006R01824 Extra High capacity - 34.1K (NA/
XE-SOLD)
— 006R01828 Extra high capacity -34.1K (DMO-
SOLD)
2 — Toner cartridge (Y) - see below for
variants
— 006R01823 Metered - 18.2K (Worldwide)
— 006R01827 Extra high capacity -18.2K (NA/
XE-SOLD)
— 006R01831 Extra High capacity -18.2K (DMO-
SOLD)
3 — Toner cartridge (M) see below for
variants
— 006R01822 Metered - 18.2K (Worldwide)
— 006R01826 Extra high capacity -18.2K (NA/
XE-SOLD)
— 006R01830 Extra High capacity -18.2K (DMO-
SOLD)
4 — Toner cartridge (C) see below for
variants
— 006R01821 Metered - 18.2K (Worldwide)
— 006R01825 Extra high capacity -18.2K (NA/
XE-SOLD)
— 006R01829 Extra High capacity -18.2K (DMO-
SOLD)
5 008R12964 Staple cartridge (convenience
stapler)
6 008R12897 Office finisher booklet maker sta-
ple cartridge
7 008R12941 Staple refills (Finishers & Conven-
ience Stapler)
8 008R12964 Staple cartridge (Finishers & Con-
venience Stapler)
906 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 26.05
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 907
PL 26.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 2 8 . 0 5 Co v e r s ( 1 o f 2 )
Item Part Description
1 — Front cover assembly (P/O PL
28.05 Item 18) (REP 28.1)
2 — Logo plate assembly (P/O PL
28.05 Item 18)
3 — BS Strap (P/O PL 28.05 Item 1)
4 042K94690 Cleaner assembly (P/O PL 28.05
Item 1)
5 — Front cover (P/O PL 28.05 Item 1)
6 — Inner cover (P/O PL 28.05 Item
17) (REP 28.2)
7 — Top cover (Not Spared) (REP 28.4)
8 — Top rear cover (Not Spared)
9 948K49760 Right cover (Not Spared) (REP
28.3)
10 — Exit front cover (Not Spared)
11 — Exit upper cover (Not Spared)
12 — SW label (P/O PL 28.05 Item 17)
13 822E22922 Pillar left cover (Not Spared)
14 — LH top cover (Not Spared)
15 — Screw TP black (Not Spared)
16 050E32531 Tray insert
17 — Inner cover kit (ACO)
18 607K29240 Front cover kit
19 822E35790 USB cover
20 — Work surface (P/O PL 31.05 Item
7)
21 003E63230 Thumbscrew
908 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 28.05
Revised Update: February 2024, December 2022 5 Parts Lists
P L 2 8 . 0 6 Co v e r s ( 2 o f 2 )
Item Part Description
1 — STM Cover (Not Spared)
2 — RH top cover (Not Spared)
3 — RH rear cover (Not Spared)
4 — LH rear cover (Not Spared)
5 — Rear lower cover assembly (P/O PL
28.06 Item 15) (REP 28.6)
6 — EPSV cover
7 — Label-PTT (APO) (Not Spared)
8 — Outlet label (P/O PL 28.06 Item
16)
9 — Fax cover (A) (W/O Fax)/Fax cover
(B) (W/ Fax) (Not Spared)
10 — Blind cover
11 — Earth label (P/O PL 28.06 Item
15)
12 — Data FX plate (Not Spared)
13 — Upper rear cover (P/O PL 28.06
Item 16) (REP 28.5)
14 — Lower rear cover (P/O PL 28.06
Item 5)
15 — Rear lower cover kit (Not Spared)
(REP 28.6)
16 — Rear upper cover kit (Not Spared)
17 822E17170 HDD cover
18 826E14330 Thumbscrew
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 909
PL 28.06 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
910 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 28.06
Revised Update: February 2024, December 2022 5 Parts Lists
P L 3 1 . 0 5 M a i n t e n a n c e / I n s t a l l a t i o n / Re m o v a l K i t s
Item Part Description
1 497K20600 Punch assembly kit (2/3 hole)
2 497K20610 Punch assembly kit (2/4 hole)
3 497K22460 Convenience stapler kit (110V)
4 497K22470 Convenience stapler kit (220V)
5 498K14141 Foreign device interface kit
6 497K17720 Envelope tray kit
7 497K04730 Work surface kit
8 497K18121 RFID Card reader kit (w/reader)
9 497K21650 CAC/PIV card reader kit
10 607K30190 CAC/PIV KIT
11 497K21660 SIPRNet Enablement Kit
Note: 497K parts are customer install kits and are shown for
reference only.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 911
PL 31.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 3 1 . 1 0 L i n e 1 Fa x K i t s
Item Part Description
1 497K17790 Line 1 fax kit (India/Brazil/
Argentina)
2 497K17750 Line 1 fax kit (XC/DMO)
3 497K17770 Line 1 fax kit (XE/South Africa)
Note: 497K parts are customer install kits and are shown for
reference only.
912 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 31.10
Revised Update: February 2024, December 2022 5 Parts Lists
P L 3 1 . 1 5 3 L i n e Fa x K i t s
Item Part Description
1 497K17760 3 Line fax kit (XC/DMO)
2 497K17780 3 Line fax kit (XE/South Africa)
Note: 497K parts are customer install kits and are shown for
reference only.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 913
PL 31.15 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
914 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 31.15
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 915
PL 40.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 4 0 . 1 0 D r i v e Co m p o n e n t s
Item Part Description
1 — Main drive assembly (REF: PL
40.05 Item 1)
2 — Fusing COH drive assembly (Not
Spared)
3 — PH drive assembly (P/O PL 40.10
Item 14)
4 — Motor drive assembly (Not
Spared)
5 — Spring (Not Spared)
6 — Bearing (Not Spared)
7 — Coupling (Not Spared)
8 — Harness assembly drive (Not
Spared)
9 127K72520 Fusing unit drive motor (MOT42-
009)
10 127K72500 Main motor (MOT42-001) (REP
40.3) (A)/ Sub motor (MOT42-
004) (REP 40.4) (B)
11 — Not used
12 930W00123 YMC link sensor (Q12-200)
13 413W11860 Sleeve plastic bearing
14 — Drive assembly spare (P/O PL
40.10 Item 15)
15 604K97083 SP drive assembly kit
16 — YMC link solenoid (SOL42-010)
(Not Spared)
916 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 40.10
Revised Update: February 2024, December 2022 5 Parts Lists
PL 40.15 NOHAD
Item Part Description
1 — Fuser fan duct assembly (Not
Spared)
2 — Rear duct fuser A (P/O PL 40.15
Item 1 ) (REP 10.4 )
3 — Rear duct fusing B (P/O PL 40.15
Item 1 ) (REP 10.6 )
4 127K74080 Fuser unit exhaust fan (MOT42-
050) (REP 10.5 )
5 — Rear duct marking (P/O PL 40.15
Item 1 )
6 127K53050 Marking fan (MOT42-052)
7 — Front duct marking (P/O PL 40.15
Item 1 )
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 917
PL 40.15 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
918 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 40.15
Revised Update: February 2024, December 2022 5 Parts Lists
P L 6 0 . 0 5 I I T Co v e r s
Item Part Description
1 — Left cover (P/O PL 60.05 Item 7)
2 — Right cover (white) (P/O PL 60.05
Item 7)
3 — Top cover PL 60.05 Item 7
4 — Rear cover
5 — Caution N label (P/O PL 60.05
Item 7)
6 — Right cover (blue)
7 062K31460 Scanner (IIT) assembly (REP
60.10) (ADJ 60.1, ADJ 60.2, ADJ
60.3, ADJ 60.4, ADJ 60.5, ADJ
60.6)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 919
PL 60.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 6 0 . 1 0 C C D Le n s A s s e m b l y / D o c u m e n t G l a s s
Item Part Description
1 — Base plate assembly (P/O PL
60.10 Item 24)
2 — CCD FFC contact cable assembly
(REF: PL 3.10 Item 16)
3 — Pin assembly (P/O PL 60.10 Item
24)
4 — CCD assembly PL 60.10 Item 24
5 — CCD lens assembly (P/O PL 60.10
Item 24) (REP 60.2, ADJ 60.6)
6 — Conductor (P/O PL 60.10 Item 24)
7 952K33890 Sensor harness assembly
8 090K93320 CVT glass
9 090K93580 Document glass (REP 60.1)
10 130K64150 APS sensor 1 (Q62-251)/ APS sen-
sor 3 (Q62-252)
11 825E28230 Right plate
12 — Lens cover assembly (P/O PL
60.05 Item 7)
13 — Rear glass support (P/O PL 60.05
Item 7)
14 — Front glass support (P/O PL 60.05
Item 7)
15 — Glass support (P/O PL 60.05 Item
7)
16 — Data plate (P/O PL 60.05 Item 7)
17 — Cable tie (P/O PL 60.10 Item 7)
18 — Wire harness assembly (P/O PL
60.10 Item 7)
19 — Not used
20 — Not used
21 — Not used
22 — Not used
23 — Not used
24 607K29260 Lens kit
920 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 60.10
Revised Update: February 2024, December 2022 5 Parts Lists
P L 6 0 . 1 5 Fu l l / H a l f Ra t e C a r r i a g e / Ca r r i a g e C a b l e
Item Part Description
1 041N00844 Full rate carriage (REF: PL 60.20)
(See NOTE) (ADJ 60.1)
2 041K96431 Half rate carriage (REF: PL 60.25)
(ADJ 60.1)
3 — Capstan shaft (P/O PL 60.05 Item
7)
4 — Capstan pulley (P/O PL 60.05
Item 7)
5 — Front carriage cable (P/O PL 60.05
Item 7) (REP 60.3)
6 — Rear carriage cable (P/O PL 60.05
Item 7) (REP 60.3)
7 — Pulley (P/O PL 60.05 Item 7)
8 — Locking clamp (P/O PL 60.05 Item
7)
9 120K93440 Actuator assembly
10 930W00123 Platen angle sensor (Q62-301)/
Platen I/L sensor (Q62-300)
11 — Bearing (P/O PL 60.05 Item 7)
12 — Extension spring (P/O PL 60.05
Item 7)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 921
PL 60.15 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 6 0 . 2 0 Fu l l Ra t e Ca r r i a g e
Item Part Description
1 — Full rate carriage assembly (REF:
PL 60.15 Item 1) (See NOTE)
2 — Cable guide A (P/O PL 60.20 Item
1)
3 — Cable guide FR (P/O PL 60.20
Item 1)
4 — Mirror 1 (P/O PL 60.20 Item 1)
5 — LED bracket (P/O PL 60.20 Item 1)
6 — Front spring guide (P/O PL 60.20
Item 1)
7 — Rear spring guide (P/O PL 60.20
Item 1)
8 — Light guide (P/O PL 60.20 Item 1)
(REP 60.6)
9 960K61573 Lamp assembly (REP 60.4)
10 — FFC LED cable assembly (REF: PL
3.10 Item 4) (REP 60.5)
11 — Mirror SL clip (P/O PL 60.20 Item
1)
12 — Full rate carriage (P/O PL 60.20
Item 1)
922 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 60.20
Revised Update: February 2024, December 2022 5 Parts Lists
P L 6 0 . 2 5 H a l f Ra t e C a r r i a g e
Item Part Description
1 — Half rate carriage assembly (REF:
PL 60.15 Item 2)
2 — Mirror 2 (P/O PL 60.25 Item 1)
3 — Mirror Sl clip (P/O PL 60.25 Item
1)
4 — Half rate carriage (P/O PL 60.25
Item 1)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 923
PL 60.25 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 6 0 . 3 0 M o t o r / Tra n s p o r t P W B
Item Part Description
1 — Drive belt (Not Spared)
2 — Scan motor harness (REF: PL 3.10
Item 18)
3 — Left counterbalance support (Not
Spared)
4 — Right counterbalance support
(Not Spared)
5 — IIT scan motor (MOT62-005) (P/O
PL 60.30 Item 9)
6 — Bracket (Not Spared)
7 930W00123 IIT registration sensor (Q62-212)
8 — Extension spring
9 127K76592 IIT scan motor assembly (REP
60.7)
10 — Motor bracket (P/O PL 60.30 Item
9)
11 — Rear cover ground clip (Not
Spared)
12 — Trans PWB bracket
13 961K17180 Trans PWB
14 117E46541 Trans PWB to ESS PWB FFC con-
tact cable assembly
15 117K51422 Trans PWB to CIS FFC cable
assembly
16 — IIT sensor harness assembly (Not
Spared)
17 606N00062 Support Hinge Kit (Not Shown)
924 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 60.30
Revised Update: February 2024, December 2022 5 Parts Lists
PL 60.35 LPH
Item Part Description
1 930K05392 Print head assembly (REP 60.8)
2 — Core ferrite (Not Spared)
3 — FFC guide (Not Spared)
4 117E47800 FFC cable (K) (REP 60.9)
— 117N02404 FFC cable (K) (Alternate) (REP
60.9)
5 117E47810 FFC cable (C) (REP 60.9)
— 117N02405 FFC cable (C) (Alternate) (REP
60.9)
6 117E47820 FFC cable (M) (REP 60.9)
— 117N02406 FFC cable (M) (Alternate) (REP
60.9)
7 117E47830 FFC cable (Y) (REP 60.9)
— 117N02407 FFC cable (Y) (Alternate) (REP
60.9)
8 — Core ferrite (Not Spared)
9 — FFC guard (Not Spared)
10 — Gasket (Not Spared)
11 — Gasket (Not Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 925
PL 60.35 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
926 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 60.35
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 0 5 Tra y 1
Item Part Description
1 003E75433 Stopper
2 059E10660 Left roller
3 059E08410 Right roller
4 — Locking clamp (Not Spared)
5 — Switch bracket (Not Spared)
6 110K12100 Tray 1 size sensor (REP 70.1 )
7 — Locking clamp (Not Spared)
8 — Tray label (P/O PL 70.05 Item 9 )
9 — Tray 1 assembly (REF: PL 70.10
Item 1 ) (REP 70.11 )
10 — RAI cover (P/O PL 70.05 Item 9 )
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 927
PL 70.05 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 1 0 Tra y Co m p o n e n t s
Item Part Description
1 607K01932 A3 tray kit (See NOTE)
2 — Label (P/O PL 70.10 Item 1 )
3 — Not used
4 807E13521 Pinion
5 — End link guide (P/O PL 70.10 Item
1)
6 — Bottom pad assembly (P/O PL
70.10 Item 1 )
7 — Rear side guide (P/O PL 70.10
Item 1 )
8 — End A3 actuator (P/O PL 70.10
Item 1 )
9 — Side A3 actuator (P/O PL 70.10
Item 1 )
10 — Front side guide assembly (P/O PL
70.10 Item 1 )
11 059E03523 Rear roller
12 — Front cover assembly (P/O PL
70.10 Item 1 )
13 819E04110 Pad
14 — Spring (P/O PL 70.10 Item 1 )
15 — Latch (P/O PL 70.10 Item 1 )
16 — A3 cassette housing (P/O PL 70.10
Item 1 )
17 — Tray RH stopper (P/O PL 70.10
Item 1 )
18 — Gear 13/60 (P/O PL 70.10 Item 27
)
19 — Gear 13 (P/O PL 70.10 Item 27 )
20 — Gear Z60 assembly (P/O PL 70.10
Item 27 )
21 — Bottom A3 plate (P/O PL 70.10
Item 1 )
22 038E44700 End guide
23 — Gasket (P/O PL 70.10 Item 1 )
24 — Lift shaft (P/O PL 70.10 Item 1 )
25 — Rear plate assembly (P/O PL 70.10
Item 1 )
26 — Spring (P/O PL 70.10 Item 1 )
27 604K20543 Gear kit
28 607K01941 Front side guide and pad
29 607K01951 Rear side guide and pad
928 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.10
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 929
PL 70.10 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 1 5 1 TM ( 1 o f 3 )
Item Part Description
1 — Docking screw (Not Spared)
2 — Joint bracket (Not Spared)
3 — Foot adjuster assembly (Not
Spared)
4 — Left bracket (Not Spared)
5 — Left cover (Not Spared)
6 — Bracket cover (Not Spared)
7 — Left cover (Not Spared)
8 — Right cover (Not Spared)
9 — MA Top cover (Not Spared)
10 848K94153 Front cover assembly
11 — Hinge frame bracket (Not Spared)
12 — Left cover assembly (P/O PL 70.16
)
13 059E03500 Front left roller
14 059E08410 Front right roller
15 — A3 tray assembly (P/O PL 70.10 )
16 003E75431 Front TM stopper
17 — LTH holder (Not Spared)
18 — Foot right cover (Not Spared)
19 — Frame assembly (Not Spared)
20 — Label (Not Spared)
21 — Handle (Not Spared)
930 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.15
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 1 6 1 TM ( 2 o f 3 )
Item Part Description
1 948K03930 Left cover assembly
2 — Hook (P/O PL 70.16 Item 1 )
3 — Latch (P/O PL 70.16 Item 1 )
4 — Hinge bracket assembly (P/O PL
70.16 Item 1 )
5 — Spring (P/O PL 70.16 Item 1 )
6 — Cover (P/O PL 70.16 Item 1 )
7 — Handle (P/O PL 70.16 Item 1 )
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 931
PL 70.16 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 1 7 1 TM ( 3 o f 3 )
Item Part Description
1 017K05350 Front caster
2 417W41449 Rear caster
3 — Gear 34T (Not Spared)
4 127K75991 Takeaway motor (MOT77-033)
(REP 80.5)
5 961K14530 1TM PWB (REP 80.4)
6 — Screw (Not Spared)
7 920W01210 Locking clamp
8 — Bracket (Not Spared)
9 952K20151 Harness
10 952K20182 Harness
11 952K20192 Harness
932 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.17
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 2 0 3 TM ( 1 o f 4 )
Item Part Description
1 — Docking screw (Not Spared)
2 — Joint bracket (Not Spared)
3 — Rear adjustable foot (Not Spared)
4 — Left bracket (Not Spared)
5 — Bracket cover (Not Spared)
6 — Rear cover (Not Spared)
7 — Left cover (Not Spared)
8 — Right cover (Not Spared)
9 — MA top cover (Not Spared)
10 — Hinge frame bracket (Not Spared)
11 — Left cover assembly (Not Spared)
12 — Foot MA cover (Not Spared)
13 — A3 tray assembly (REF: PL 70.10)
14 059E03500 Front left roller
15 059E08410 Front right roller
16 003E75431 Front right TM stopper
17 — Frame assembly (Not Spared)
18 — Not used
19 — Front adjustable foot (Not
Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 933
PL 70.20 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 2 1 3 TM ( 2 o f 4 )
Item Part Description
1 948K03140 Left cover assembly
2 — Hook (P/O PL 70.21 Item 1 )
3 — Latch (P/O PL 70.21 Item 1 )
4 — Hinge bracket assembly (P/O PL
70.21 Item 1 )
5 — Spring (P/O PL 70.21 Item 1 )
6 — LH cover (P/O PL 70.21 Item 1 )
7 — Handle (P/O PL 70.21 Item 1 )
934 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.21
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 2 2 3 TM ( 3 o f 4 )
Item Part Description
1 — Sensor bracket (Not Spared)
2 054K55730 Takeaway chute
3 859K03850 Takeaway roll assembly
4 013E46870 Bearing
5 — Gear 16T (P/O PL 70.22 Item 3)
6 — Bracket (Not Spared)
7 — Feed chute assembly (Not Spared)
8 054E58810 Exit chute
9 110K17952 Tray 2 paper size sensor (Q72-
104)/Tray 3 paper size sensor
(Q73-104)/Tray 4 paper size sen-
sor (Q74-104)
10 — Not used
11 — Not used
12 — Not used
13 — Takeaway roll (P/O PL 70.22 Item
3)
14 — Bearing (P/O PL 70.22 Item 3)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 935
PL 70.22 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 2 3 3 TM ( 4 o f 4 )
Item Part Description
1 017K05350 Front caster
2 417W41449 Rear caster
3 807E20700 Gear 34T
4 127K72692 Takeaway motor (MOT77-033)
(REP 80.11)
5 961K14520 3TM PWB (REP 80.10)
6 — Screw (Not Spared)
7 807E20710 Gear 26T
8 807E20720 Gear 39T
9 920W01211 Locking clamp
10 952K20130 Harness
11 — Harness (Not Spared)
12 — Harness (Not Spared)
13 920W01210 Locking clamp
936 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.23
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 2 5 S TM ( 1 o f 4 )
Item Part Description
1 — A3 tray assembly (REF: PL 70.10)
2 848K87521 Left cover assembly
3 — Left cover (Not Spared)
4 — Rear cover (Not Spared)
5 — Docking screw (Not Spared)
6 — Docking bracket (Not Spared)
7 110K17952 Paper size sensor
8 — MA top cover (Not Spared)
9 — Chute (Not Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 937
PL 70.25 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 2 6 S TM ( 2 o f 4 )
Item Part Description
1 130K64121 Tray 2 feed out sensor (Q72-103)
2 413W11860 Bearing
3 059K86601 Takeaway roll assembly
4 — Roller assembly (P/O PL 70.26
Item 3 )
5 — Bearing (P/O PL 70.26 Item 3 )
6 — Gear 16T (P/O PL 70.26 Item 3 )
7 — LH harness guide (Not Spared)
8 — Takeaway chute (Not Spared)
9 — Exit chute (Not Spared)
10 920W01209 Locking clamp
938 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.26
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 2 7 S TM ( 3 o f 4 )
Item Part Description
1 — Foot (Not Spared)
2 — Left rail assembly (Not Spared)
3 — Harness guide (Not Spared)
4 — Top front frame assembly (Not
Spared)
5 — RH guide (Not Spared)
6 — Right rail assembly (Not Spared)
7 059E08410 Front right roller
8 059E03500 Front left roller
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 939
PL 70.27 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 2 8 S TM ( 4 o f 4 )
Item Part Description
1 807E45050 Gear 65/20
2 049K28360 Takeaway motor (MOT77-033)
(REP 80.14 )
3 952K15720 Harness
4 607K04440 STM PWB (REP 80.13 )
5 952K15700 Harness
6 952K15710 Harness
7 — Gasket shield (Not Spared)
8 920W01210 Locking clamp
940 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.28
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 3 0 By p a s s Tra y
Item Part Description
1 — Bypass tray (REF: PL 70.35) (REP
70.2)
2 — Bypass tray front cover (Not
Spared)
3 — TM out chute (Not Spared)
4 — Bypass tray right cover (Not
Spared)
5 — Bypass tray instruction label (P/O
PL 70.30 Item 8)
6 — Bypass tray size label (P/O PL
70.30 Item 8)
7 — Max label (P/O PL 70.30 Item 8)
8 607K01969 Bypass tray assembly kit (Option)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 941
PL 70.30 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 3 5 By p a s s Tra y Co m p o n e n t s
Item Part Description
1 — Bypass tray feeder assembly (P/O
PL 70.30 Item 8)
2 — Bypass tray lower feeder assembly
(REF: PL 70.40)
3 — Bypass tray assembly (P/O PL
70.35 Item 1)
4 — Upper frame (P/O PL 70.35 Item
1)
5 — Paper stopper (P/O PL 70.35 Item
1)
6 — No paper sensor actuator (P/O PL
70.35 Item 1)
7 — Spring (P/O PL 70.35 Item 1)
8 — Paper lock stopper (P/O PL 70.35
Item 1)
942 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.35
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 4 0 By p a s s Tra y Lo w e r Fe e d e r
Item Part Description
1 — Bypass tray low chute (Not
Spared)
2 — Lower cover (Not Spared)
3 — Bypass tray harness assembly
(Not Spared)
4 121K56480 Bypass tray feed clutch (CL75-
001)
5 — Drive gear 22T (Not Spared)
6 — Connector cover (Not Spared)
7 — Bearing (Not Spared)
8 — Pin (Not Spared)
9 — Shaft (Not Spared)
10 — Friction clutch assembly (Not
Spared)
11 — Nudger holder (Not Spared)
12 930W00123 Bypass tray no paper sensor (Q75-
100)
13 — Shaft (Not Spared)
14 — Idler gear 37T (Not Spared)
15 — Nudger gear 46T (Not Spared)
16 859K23620 Bypass tray nudger roll (See
NOTE) (REP 80.16)
17 — One way clutch (Not Spared)
18 022K77450 Feed roll (REP 80.16)
19 — Feed gear 30T (Not Spared)
20 — Pad (Not Spared)
21 — Earth plate (Not Spared)
22 019K12820 Retard pad (See NOTE) (REP
80.17)
23 — Spring (Not Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 943
PL 70.40 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
944 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.45
Revised Update: February 2024, December 2022 5 Parts Lists
PL 70.50 HCF (1 of 2)
Item Part Description
1 003K13592 Tray latch assembly
2 — Bracket (P/O PL 70.50 Item 1)
3 — Spring (P/O PL 70.50 Item 1)
4 — Latch lever (P/O PL 70.50 Item 1)
5 — Magnet (P/O PL 70.45 Item 5)
6 — Wave washer (P/O PL 70.45 Item
5)
7 822E48710 Front cover
8 — Gear bracket (P/O PL 70.45 Item
5)
9 — Label (Gauge) (P/O PL 70.45 Item
5)
10 — Frame (P/O PL 70.45 Item 5)
11 — Plate (P/O PL 70.45 Item 5)
12 — Bracket (P/O PL 70.45 Item 5)
13 — Pin (P/O PL 70.45 Item 5)
14 — Spring (P/O PL 70.45 Item 5)
15 — Top plate (P/O PL 70.45 Item 5)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 945
PL 70.50 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
PL 70.51 HCF (2 of 2)
Item Part Description
1 — Lift shaft (P/O PL 70.45 Item 5 )
2 — Bearing (P/O PL 70.45 Item 5 )
3 — Bearing (P/O PL 70.45 Item 5 )
4 020E37620 Tray cable pulley
5 — Gear (P/O PL 70.45 Item 5 )
6 — Gear (P/O PL 70.45 Item 5 )
7 — Bottom plate (P/O PL 70.45 Item
5)
8 019E58620 Pad
9 — Front side guide (P/O PL 70.45
Item 5 )
10 — Rear side guide (P/O PL 70.45
Item 5 )
11 604K19981 Rear cables (REP 70.5 )/front ca-
bles (REP 70.6 )
12 032E22410 Wire guide (L)
13 — Pulley (P/O PL 70.45 Item 5 )
14 — Wire guide (S) (P/O PL 70.45 Item
5)
15 — Pulley (P/O PL 70.45 Item 5 )
16 — Screw (P/O PL 70.45 Item 5 )
17 015K65532 Gear bracket assembly
18 — Gear bracket (P/O PL 70.51 Item
17 )
19 — Contact gear (P/O PL 70.51 Item
17 )
20 — Gear (P/O PL 70.51 Item 17 )
21 — Gear (P/O PL 70.51 Item 17 )
22 — Brake (P/O PL 70.51 Item 17 )
23 — Spring (P/O PL 70.51 Item 17 )
24 807E04500 Lift gear
25 — Plate (P/O PL 70.45 Item 5 )
946 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.51
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 5 5 H C F To p Co v e r A s s e m b l y
Item Part Description
1 013E17100 Bearing
2 — Bracket (Not Spared)
3 — Pivot bracket (Not Spared)
4 — Top cover assembly (Not Spared)
5 — Bearing (P/O PL 70.55 Item 4)
6 — Upper chute (P/O PL 70.55 Item
4)
7 — Top cover (P/O PL 70.55 Item 4)
8 — Knob (P/O PL 70.55 Item 4)
9 — Latch (P/O PL 70.55 Item 4)
10 — Latch (P/O PL 70.55 Item 4)
11 — Spring (P/O PL 70.55 Item 4)
12 059E01430 Nip roll
13 — Shaft (P/O PL 70.55 Item 4)
14 — Shaft (P/O PL 70.55 Item 4)
15 — Spring (P/O PL 70.55 Item 4)
16 — Spring (P/O PL 70.55 Item 4)
17 — Gasket (P/O PL 70.55 Item 4)
18 059K36260 Takeaway roll (REP 80.26)
19 — Spring (left) (P/O PL 70.45 Item
16)
20 — Spring (right) (P/O PL 70.45 Item
16)
21 — Pivot shaft (P/O PL 70.45 Item
16)
22 — Bracket (P/O PL 70.45 Item 5)
23 — Bracket (P/O PL 70.45 Item 16)
24 — Lower chute (P/O PL 70.45 Item
16)
25 130K88150 HCF feed out sensor (Q78-101)
26 110K19130 Top cover interlock switch
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 947
PL 70.55 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 6 0 H C F E l e c t r i c a l a n d Ra i l s
Item Part Description
1 — Plate (Not Spared)
2 017E92820 Caster (REP 70.7)
— 017E14770 Caster (alternative) (REP 70.7)
3 017E97191 Foot
4 — Latch lever (Not Spared)
5 — Spring (Not Spared)
6 801K15690 Rail
7 127K47152 Takeaway motor (MOT78-093)
8 110E10381 HCF side out switch (S78-301)
9 140N63945 HCF PWB (REP 70.8)
10 — Wire Harness (P/O PL 70.45 Item
16)
11 930K06090 HCF size sensor A (Q78-202)/HCF
size sensor B (Q78-203)
12 — Bracket (P/O PL 70.45 Item 5)
13 004K03000 Damper
14 807E32730 Pinion
15 — Rack (Not Spared)
948 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.60
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 6 5 T TM ( 1 o f 3 )
Item Part Description
1 050K73136 Tray 4 assembly
2 — Tray 4 (P/O PL 70.65 Item 31)
3 — Tray 4 cover (P/O PL 70.65 Item
15)
4 — Lever (P/O PL 70.65 Item 15)
5 — Link (P/O PL 70.65 Item 15)
6 — Link (P/O PL 70.65 Item 15)
7 — Spring (P/O PL 70.65 Item 15)
8 — Latch (P/O PL 70.65 Item 15)
9 — Cover (P/O PL 70.65 Item 15)
10 — Not used
11 — Not used
12 — Label (P/O PL 70.65 Item 15)
13 — Not used
14 819E04150 Pad
15 607K08830 Tray 4 cover assembly
16 050K73156 Tray 3 assembly
17 — Tray 3 (P/O PL 70.65 Item 32)
18 — Tray 3 cover (P/O PL 70.65 Item
27)
19 — Not used
20 — Not used
21 — Not used
22 — Not used
23 — Not used
24 — Not used
25 — Not used
26 — Label (P/O PL 70.65 Item 27)
27 607K08820 Tray 3 cover assembly
28 — Not used
29 — Tray 2 assembly (REF: PL 70.10)
30 — Not used
31 050K73146 Tray 4 kit
32 050K73166 Tray 3 kit
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 949
PL 70.65 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 6 6 T TM ( 2 o f 3 )
Item Part Description
1 — Tray 3 cassette assembly (Not
Spared)
2 — Size actuator (Not Spared)
3 — Side rear guide (Not Spared)
4 — Side front guide (Not Spared)
5 — Knob (Not Spared)
6 — Knob assembly (Not Spared)
7 — Spring (Not Spared)
8 — Bracket (Not Spared)
9 — Rack gear (P/O PL 70.66 Item 16)
10 — Pinion (P/O PL 70.66 Item 16)
11 — Pulley (Not Spared)
12 — Pulley (Not Spared)
13 — Pulley (Not Spared)
14 — Gasket (Not Spared)
15 — Bottom plate (Not Spared)
16 604K68260 Rack gear and pinion kit
17 — Label (Max) (Not Spared)
18 819E04150 Pad
19 — Front lift cable (long) (Not
Spared)
20 — Not used
21 — Rear lift cable (Not Spared)
22 006K35291 Lift shaft (REP 70.9)
23 604K68160 Roller kit
24 — PL shaft (Not Spared)
25 — Side roller (P/O PL 70.66 Item 23)
(REP 70.10)
26 — Lower roller (P/O PL 70.66 Item
23)
27 019K17181 Brake assembly (REP 70.9)
28 — Guide - WF (Not Spared)
29 — Guide - W (Not Spared)
30 — Guide - WL (Not Spared)
31 — Spring (Not Spared)
32 — Front lift cable (short) (Not
Spared)
950 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.66
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 6 7 T TM ( 3 o f 3 )
Item Part Description
1 — Tray 4 cassette assembly (Not
Spared)
2 — Side rear guide (Not Spared)
3 — Side front guide (Not Spared)
4 — Knob (Not Spared)
5 — Knob assembly (Not Spared)
6 — Spring (Not Spared)
7 — Guide - WF (Not Spared)
8 — Bottom plate (Not Spared)
9 006K35291 Lift shaft (REP 70.10 )
10 — Rack gear (P/O PL 70.67 Item 26 )
11 — Pinion (P/O PL 70.67 Item 26 )
12 — Guide - W (Not Spared)
13 — Bracket (Not Spared)
14 819E04150 Pad (REP 70.10 )
15 — Pulley (Not Spared)
16 — Pulley (Not Spared)
17 — Shaft - PL (Not Spared)
18 — Front lift cable (Not Spared)
19 — Rear lift cable (Not Spared)
20 — Size actuator (Not Spared)
21 — Label (Not Spared)
22 — Gasket (Not Spared)
23 — Lower roller (P/O PL 70.67 Item
27 )
24 — Side roller (P/O PL 70.67 Item 27 )
25 019K17181 Brake assembly (REP 70.10 )
26 604K68260 Rack gear and pinion kit
27 604K68160 Roller kit
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 951
PL 70.67 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 7 0 T TM L e f t C o v e r A s s e m b l y
Item Part Description
1 — Door catch (Not Spared)
2 — Not used
3 — Not used
4 — Not used
5 — Not used
6 — Hinge frame bracket (Not Spared)
7 948K03890 Left cover assembly
8 — Left cover (P/O PL 70.70 Item 7 )
9 — Handle (P/O PL 70.70 Item 7 )
10 — Latch (P/O PL 70.70 Item 7 )
11 — Hook (P/O PL 70.70 Item 7 )
12 059E99241 Nip roll
13 — Nip spring (P/O PL 70.70 Item 7 )
14 — Not used
15 — Pinch spring (P/O PL 70.70 Item 7
)
16 — Not used
17 — Not used
18 — Hinge bracket assembly (P/O PL
70.70 Item 7 )
19 — Spring (P/O PL 70.70 Item 7 )
952 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.70
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 7 5 T TM F r o n t S u p p o r t
Item Part Description
1 — Spacer (Not Spared)
2 — Roller assembly (Not Spared)
3 — Stopper bracket (P/O PL 70.75
Item 2 )
4 — Roller (P/O PL 70.75 Item 2 )
5 — Shaft (P/O PL 70.75 Item 2 )
6 059E05060 Upper roller
7 — Tray stop (Not Spared)
8 — Not used
9 — Not used
10 803E09020 Stopper
11 059E05131 Roller
12 003E75433 Tray stop
13 059E03500 Front left roller
14 059E08410 Front right roller
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 953
PL 70.75 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 8 0 T TM S i z e S e n s i n g
Item Part Description
1 110K17962 Paper size sensor
2 — Sensor bracket (Not Spared)
3 — Sensor bracket (Not Spared)
4 — Sensor bracket (Not Spared)
5 — Not used
6 — Not used
7 — Not used
8 — Not used
9 — Not used
10 110K11680 Tray 2 paper size sensor
954 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.80
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 8 5 T TM D r i v e C o m p o n e n t s
Item Part Description
1 127K75991 Takeaway motor 1 assembly
2 — Takeaway motor 1 (MOT77-033)
(P/O PL 70.85 Item 1)/Takeaway
motor 2 (MOT77-035) (P/O PL
70.85 Item 12)
3 — Motor bracket (P/O PL 70.85 Item
1)
4 — Gear M2 (P/O PL 70.85 Item 1)
5 — Gear 34T (Not Spared)
6 — Gear 26T (Not Spared)
7 — Roller (Not Spared)
8 807E35860 Transfer gear (REP 80.40)
9 — Trans bracket assembly (Not
Spared)
10 023E28900 Drive belt (REP 80.28)
11 — Collar - 2 (P/O PL 70.85 Item 12)
12 127K76001 Takeaway motor 2 assembly (REP
80.37)
13 — Gear 81T (P/O PL 70.85 Item 12)
14 — Gear 70T (P/O PL 70.85 Item 12)
15 — Motor bracket (P/O PL 70.85 Item
12)
16 — Spring (Not Spared)
17 — Gear assembly (NOTE)
18 — Bracket assembly (NOTE)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 955
PL 70.85 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 9 0 T TM E l e c t r i c a l
Item Part Description
1 961K14530 TTM PWB (REP 80.42)
2 — Flash CPU (Not Spared)
3 — Not used
4 — Not used
5 — Not used
6 952K20151 IOT harness
7 952K20161 Sensor harness assembly
8 952K20171 Motor harness assembly
956 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.90
Revised Update: February 2024, December 2022 5 Parts Lists
P L 7 0 . 9 5 T TM C a s t e r s
Item Part Description
1 417W41449 Caster
2 017K05350 Locking caster
3 — Screw (Not Spared)
4 — Docking screw (Not Spared)
5 — Docking bracket (Not Spared)
6 — Top cover (Not Spared)
7 — Left front cover (Not Spared)
8 — Rear cover (Not Spared)
9 — Left rear cover (Not Spared)
10 — Harness (Not Spared)
11 — Right cover (Not Spared)
12 — Front foot bracket (Not Spared)
13 — Front foot cover (Not Spared)
14 — Left foot bracket (Not Spared)
15 — Foot cover (Not Spared)
16 017K94910 Foot assembly adjuster
17 017K96680 Front foot assembly adjuster
18 110E11580 TM left hand interlock switch (77-
306)
19 — Left front cover assembly (Not
Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 957
PL 70.95 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 7 0 . 1 0 0 E n v e l o p e Tra y
Item Part Description
1 050K76611 Envelope tray assembly (See
NOTE)
2 — Envelope tray (P/O PL 70.100
Item 1)
3 038E44700 End guide
958 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 70.100
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 959
PL 70.100 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 0 5 Tra y 1 Fe e d e r
Item Part Description
1 859K08545 Tray 1 feeder assembly (REF: PL
80.10 , PL 80.11 ) (See NOTE)
(REP 80.1 )
2 054E33803 Feed out chute
3 — Harness holder (Not Spared)
960 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.05
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 1 0 Tra y 1 Fe e d e r A s s e m b l y ( 1 o f 2 )
Item Part Description
1 — Tray 1 feeder assembly (REF: PL
80.05 Item 1 )
2 — Upper frame (P/O PL 80.10 Item 1
)
3 — Drive bracket assembly (P/O PL
80.10 Item 1 )
4 127K52790 Tray 1 feed/lift motor (MOT71-
001)
5 — Chute (P/O PL 80.10 Item 1 )
6 930W00123 Tray 1 level sensor (Q71-102)/Tray
1 no paper sensor (Q71-101)
7 — Not used
8 120E22481 Sensor actuator
9 — Harness rear holder (P/O PL 80.10
Item 1 )
10 — Gear 31T (P/O PL 80.10 Item 1 )
11 — Spacer (P/O PL 80.10 Item 1 )
12 — Bearing shaft (P/O PL 80.10 Item
1)
13 — Drive shaft assembly (P/O PL
80.10 Item 1 )
14 — Gear 13 (P/O PL 80.10 Item 1 )
15 005K83081 One way clutch assembly (P/O PL
80.10 Item 1 )
16 — One way gear assembly (P/O PL
80.10 Item 1 )
17 — Helical gear 25T (P/O PL 80.10
Item 1 )
18 — Helical gear 29/19T (P/O PL 80.10
Item 1 )
19 — Sensor harness assembly (P/O PL
80.10 Item 1 )
20 — Spring (P/O PL 80.10 Item 1 )
21 — Roll assembly (P/O PL 80.10 Item
1)
22 930W00211 Tray 1 pre feed sensor (Q71-105)
23 — Pre feed sensor harness (P/O PL
80.10 Item 1 )
24 — Plate earth nudger (P/O PL 80.10
Item 1 )
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 961
PL 80.10 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 1 1 Tra y 1 Fe e d e r A s s e m b l y ( 2 o f 2 )
Item Part Description
1 — Lower frame (P/O PL 80.10 Item
1)
2 — Feed roll (P/O PL 80.11 Item 24)
(REP 80.2)
3 — Nudger roll (P/O PL 80.11 Item
24) (REP 80.2)
4 — Retard roll (P/O PL 80.11 Item 24)
(REP 80.2)
5 — Earth feed plate (P/O PL 80.10
Item 1)
6 — Lever (P/O PL 80.10 Item 1)
7 — Feed shaft (P/O PL 80.10 Item 1)
8 — Bearing (P/O PL 80.10 Item 1)
9 — Bearing (P/O PL 80.10 Item 1)
10 — Helical gear 30T (P/O PL 80.10
Item 1)
11 — Nudger support (P/O PL 80.10
Item 1)
12 — Spur gear 33T (P/O PL 80.10 Item
1)
13 005K06760 Clutch assembly 22T
14 005K05890 Clutch assembly
15 — Nudger shaft (P/O PL 80.10 Item
1)
16 — Gear 25T (P/O PL 80.10 Item 1)
17 — Retard support (P/O PL 80.10
Item 1)
18 005N01234 Friction clutch assembly
19 — Spacer (P/O PL 80.10 Item 1)
20 — Retard shaft (P/O PL 80.10 Item
1)
21 — Retard spring compression (P/O PL
80.10 Item 1)
22 — Nudger spring compression (P/O
PL 80.10 Item 1)
23 — Lever spring compression (P/O PL
80.10 Item 1)
24 676K65020 Feed roller kit (see NOTE) (REP
80.2)
962 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.11
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 1 5 1 TM Fe e d e r
Item Part Description
1 — Hinge bracket (Not Spared)
2 — Left front cover (P/O PL 80.15
Item 20 )
3 110E11580 TM left hand interlock switch
(S77-306)
4 — Exit chute (Not Spared)
5 859K03850 Takeaway roll assembly
6 — ESD cover (Not Spared)
7 — Sensor bracket (Not Spared)
8 — Cover bracket (Not Spared)
9 — Left guide (Not Spared)
10 — Bracket (Not Spared)
11 859K09732 Tray 2 Feeder assembly (REF: PL
80.20 , PL 80.25 ) (See NOTE)
(REP 80.3 )
12 920W01210 Locking clamp
13 054E33803 Feed chute
14 013E46870 Bearing
15 — Harness assembly (P/O PL 80.15
Item 20 )
16 110K17952 Tray 2 paper size sensor
17 — Gear 16T (P/O PL 80.15 Item 5 )
18 — Ball bearing (P/O PL 80.15 Item 5
)
19 — Takeaway roll (P/O PL 80.15 Item
5)
20 — Left front cover assembly (Not
Spared)
21 — Feed out sensor harness (P/O PL
80.15 Item 4 )
22 930W00123 Tray 2 feed out sensor (Q72-103)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 963
PL 80.15 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 2 0 Tra y 2 , 3 a n d 4 Fe e d e r A s s e m b l y ( 1 o f 2 )
Item Part Description
1 — Tray 2/3/4 feeder assembly (REF:
PL 80.15 Item 1), (PL 80.30 Item
1), (PL 80.35 Item 1[File not refer-
enced in map] _ATI_File_Not_
Found_x-wc_–file=d@[service_
doc_conversion[updated_maps
[tom[svc.tom.pl80.35.dita]23svc.
tom.pl80.35.xml#svc.tom.PL80.35-
svc.tom.PL80.35____1), (PL 80.65
Item 1), (PL 80.70 Item 1)
2 — Upper frame (P/O PL 80.20 Item
1)
3 — Drive bracket assembly (P/O PL
80.20 Item 1)
4 127K52790 Tray 2 feed/lift motor (MOT72-
001)/Tray 3 feed/lift motor
(MOT73-001)/Tray 4 feed/lift mo-
tor (MOT74-001)
5 — Chute (P/O PL 80.20 Item 1)
6 930W00123 Tray 2 level sensor (Q72-102)/Tray
3 level sensor (Q73-102)/Tray 4
level sensor (Q74-102)/Tray 2 no
paper sensor (Q72-101)/Tray 3 no
paper sensor (Q73-101)/Tray 4 no
paper sensor (Q74-101)
7 — Not used
8 120E22481 Tray 2 no paper sensor actuator
9 — Harness rear holder (P/O PL 80.20
Item 1)
10 — Gear 31 (P/O PL 80.20 Item 1)
11 — Spacer (P/O PL 80.20 Item 1)
12 — Bearing shaft (P/O PL 80.20 Item
1)
13 — Drive shaft assembly (P/O PL
80.20 Item 1)
14 — Gear 13T (P/O PL 80.20 Item 1)
15 005K83081 One way clutch assembly (P/O PL
80.20 Item 1)
16 — One way gear assembly (P/O PL
80.20 Item 1)
17 — Helical gear 25T (P/O PL 80.20
Item 1)
18 — Helical gear 29/19T (P/O PL 80.20
Item 1)
19 — Sensor harness assembly (P/O PL
80.20 Item 1)
20 — Spring (P/O PL 80.20 Item 1)
21 — Roll assembly (P/O PL 80.20 Item
1)
964 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.20
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 965
PL 80.20 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 2 5 Tra y 2 , 3 a n d 4 Fe e d e r A s s e m b l y ( 2 o f 2 )
Item Part Description
1 — Lower frame (P/O PL 80.20 Item
1)
2 — Feed roll (P/O PL 80.25 Item 24)
(REP 80.6)
3 — Nudger roll (P/O PL 80.25 Item
24) (REP 80.6)
4 — Retard roll (P/O PL 80.25 Item 24)
(REP 80.6)
5 — Earth feed plate (P/O PL 80.20
Item 1)
6 — Lever (P/O PL 80.20 Item 1)
7 — Feed shaft (P/O PL 80.20 Item 1)
8 — Bearing (P/O PL 80.20 Item 1)
9 — Bearing (P/O PL 80.20 Item 1)
10 — Helical gear 30T (P/O PL 80.20
Item 1)
11 — Nudger support (P/O PL 80.20
Item 1)
12 — Spur gear 33T (P/O PL 80.20 Item
1)
13 005K06760 Clutch assembly 22T
14 005K05890 Clutch assembly
15 — Nudger shaft (P/O PL 80.20 Item
1)
16 — Gear 25T (P/O PL 80.20 Item 1)
17 — Retard support (P/O PL 80.20
Item 1)
18 005N01234 Friction clutch assembly
19 — Spacer (P/O PL 80.20 Item 1)
20 — Retard shaft (P/O PL 80.20 Item
1)
21 — Retard spring compression (P/O PL
80.20 Item 1)
22 — Nudger spring compression (P/O
PL 80.20 Item 1)
23 — Lever spring compression (P/O PL
80.20 Item 1)
24 676K65020 Feed roller kit (See NOTE) (REP
80.6, REP 80.12, REP 80.15)
966 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.25
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 3 0 3 TM Fe e d e r s
Item Part Description
1 859K09732 Tray 2 feeder assembly (REF: PL
80.20 , PL 80.25 ) (See NOTE)
(tray 2 - REP 80.7)
2 — Not used
3 920W01209 Locking clamp
4 054E33803 Feed chute
5 — ESD cover (Not Spared)
6 — IL cover assembly (Not Spared)
7 — IL harness assembly (Not Spared)
8 110E11580 TM left hand interlock switch
(S77-306)
9 — FDR 2T cover (Not Spared)
10 022N02984 Tray 3/Tray 4 feeder assembly
(REF: PL 80.20 , PL 80.25 ) (See
NOTE) (tray 3 - REP 80.8, tray 4 -
REP 80.9)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 967
PL 80.30 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 3 5 S TM Fe e d e r
Item Part Description
1 054E33803 Feed chute
2 859K09732 Tray 2 feeder assembly (See
NOTE)
3 — IL cover (Not Spared)
4 110E12220 TM left hand interlock switch
(S77-306)
5 — ESD STM cover (Not Spared)
6 — Latch bracket assembly (Not
Spared)
968 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.35
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 4 0 L H Tra n s p o r t Co m p o n e n t s
Item Part Description
1 110K18072 Left hand high cover switch (S77-
302)
2 — Front hinge cover (Not Spared)
3 — Rear hinge cover (Not Spared)
4 — Bypass tray front frame assembly
(Not Spared)
5 — Bypass tray rear frame assembly
(Not Spared)
6 — Latch guide (Not Spared)
7 — Number label (5) (Not Spared)
8 859K30880 L/H cover (See NOTE 2) (REP
80.18)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 969
PL 80.40 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 4 5 L H Tra n s p o r t A s s e m b l y
Item Part Description
1 — LH cover assembly (REF: PL 80.50
)
2 — Inner duplex chute assembly
3 — Inner duplex chute (P/O PL 80.45
Item 2 )
4 — Holder-in (P/O PL 80.45 Item 2 )
5 — Holder-out (P/O PL 80.45 Item 1 )
6 — Bearing (Not Spared)
7 — Caution label (Not Spared)
8 — Inner label (Not Spared)
9 — Label (Not Spared)
10 — Transfer chute assembly (Not
Spared)
970 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.45
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 5 0 D u p l e x L H Co v e r Co m p o n e n t s
Item Part Description
1 — Left cover (Not Spared)
2 — Front frame (Not Spared)
3 — Rear frame (Not Spared)
4 — Fusing plate (Not Spared)
5 011E28353 Lever latch front mat
6 — Duplex cover chute (Not Spared)
7 — LH cover duplex chute (Not
Spared)
8 — LH low chute (Not Spared)
9 — TA pinch chute assembly (Not
Spared)
10 — Duplex out chute (Not Spared)
11 — Plate tie TA (Not Spared)
12 — Gear bracket (Not Spared)
13 — Duplex 1 roll (Not Spared)
14 — Duplex 2 roll (Not Spared)
15 — Duplex nip roll (Not Spared)
16 — Pulley (Not Spared)
17 — Gear (Not Spared)
18 — Gear (Not Spared)
19 — Swing gear (Not Spared)
20 — Belt (Not Spared)
21 — Belt (Not Spared)
22 — Bearing (Not Spared)
23 — Bearing (Not Spared)
24 — Bearing (Not Spared)
25 — Swing bracket (Not Spared)
26 — Swing shaft (Not Spared)
27 — Clutch shaft (Not Spared)
28 121K56560 Duplex clutch (CL77-003)
29 — Clutch cover (Not Spared)
30 — Spring (Not Spared)
31 — Pinch spring (Not Spared)
32 — Ground plate (Not Spared)
33 869E14461 LH rear support
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 971
PL 80.50 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
972 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.50
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 5 5 Re g i s t r a t i o n
Item Part Description
1 859K01531 Registration transport assembly
(REP 80.19)
2 — Registration MA chute (P/O PL
80.55 Item 1)
3 — Inlet film chute (P/O PL 80.55
Item 1)
4 — Registration spring actuator (P/O
PL 80.55 Item 1)
5 930W00123 Registration sensor (Q77-104)
6 120E35300 Registration actuator
7 — Registration sensor IBK harness
assembly (P/O PL 80.55 Item 1)
8 — Connect cover (Not Spared)
9 859K01520 Takeaway roll 1
10 899E10940 TA spring
11 013E45340 TA bearing
12 807E48210 Gear 36T
13 807E45610 Registration clutch gear
14 121K55550 Registration clutch (CL77-002)
15 013E45090 Registration bearing
16 — Guide harness (Not Spared)
17 005E94862 Registration coupling
18 059K87340 Registration roll (REP 80.20)
19 — Washer NY 8-1 (Not Spared)
20 — Registration clutch assembly (Not
Spared)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 973
PL 80.55 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 6 0 H C F Fe e d e r ( 1 o f 3 )
Item Part Description
1 — Shaft (P/O PL 70.45 Item 11 )
2 007E78760 Gear 19T
3 007E78770 Gear 25T
4 007E78780 Gear 25T
5 007E78790 Gear 40T
6 013E25530 Bearing
7 — Block (P/O PL 70.45 Item 11 )
8 — Spacer (P/O PL 70.45 Item 11 )
9 019E56470 Holder
10 — Upper feeder assembly (P/O PL
70.45 Item 11 )
11 — Lower feeder assembly (P/O PL
70.45 Item 11 )
12 413W66250 Ball bearing
13 — Front frame (P/O PL 70.45 Item
11 )
14 — Pin (P/O PL 70.45 Item 11 )
15 — Down bracket (P/O PL 70.45 Item
11 )
16 — Link bracket (P/O PL 70.45 Item
11 )
17 — Rear frame (P/O PL 70.45 Item 11
)
18 — Tension spring (P/O PL 70.45 Item
11 )
19 — Lift/Motor frame (P/O PL 70.45
Item 11 )
20 — Bracket (P/O PL 80.60 Item 19 )
21 007K88520 Gear 23T/27T
22 007K88530 Gear 31T/36T
23 127K37901 HCF feed/lift motor (MOT78-003)
(REP 80.27 )
24 — Plate (P/O PL 80.60 Item 19 )
25 — Spring (P/O PL 70.45 Item 11 )
974 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.60
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 6 1 H C F Fe e d e r ( 2 o f 3 )
Item Part Description
1 — Upper feeder assembly (P/O PL
70.45 Item 11)
2 003E59570 Latch
3 — Shaft latch (P/O PL 80.61 Item 1)
4 006K23124 Feed shaft assembly (REP 80.23,
REP 80.25)
5 — Feed shaft (P/O PL 80.61 Item 4)
6 413W66250 Ball bearing
7 — Gear 20T (P/O PL 80.61 Item 4)
8 007E78180 Feed gear 25T
9 — Lever (P/O PL 80.61 Item 1)
10 — Bearing (P/O PL 80.61 Item 1)
11 — Spacer (P/O PL 80.61 Item 1)
12 — Pin drive (P/O PL 80.61 Item 1)
13 — Guide (P/O PL 80.61 Item 1)
14 — Rear upper chute (P/O PL 80.61
Item 1)
15 — Upper chute (P/O PL 80.61 Item
1)
16 120E21900 Actuator
17 — Upper frame (P/O PL 80.61 Item
1)
18 — Spring (P/O PL 80.61 Item 1) (REP
80.25)
19 930W00112 HCF no paper sensor (Q78-200)/
HCF level sensor (78-201)
20 — HCF Pre feed sensor (Q78-100) (P/
O PL 80.61 Item 1)
21 — Wire harness (P/O PL 80.61 Item
1)
22 — Feed roll (P/O PL 80.61 Item 24)
23 — Nudger roll (P/O PL 80.61 Item
24)
24 604K23660 Feed roller kit (REP 80.22)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 975
PL 80.61 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 6 2 H C F Fe e d e r ( 3 o f 3 )
Item Part Description
1 — Lower feed assembly (Not Spared)
2 — Retard roll (P/O PL 80.61 Item 24
)
3 — Retard shaft assembly (P/O PL
80.62 Item 1 )
4 — Collar (P/O PL 80.62 Item 3 )
5 005K84000 Friction clutch
6 — Shaft (P/O PL 80.62 Item 3 )
7 007E78170 Gear 15T
8 007E89760 Gear 22T
9 013E23600 Bearing
10 013E23610 Bearing
11 — Retard bracket (P/O PL 80.62 Item
3)
12 — Slide (P/O PL 80.62 Item 1 )
13 — Lever (P/O PL 80.62 Item 1 )
14 — Lower chute (P/O PL 80.62 Item 1
)
15 — Lower frame (P/O PL 80.62 Item 1
)
16 — Spring (P/O PL 80.62 Item 1 )
(REP 80.25 )
17 — Spring (P/O PL 80.62 Item 1 )
(REP 80.24 )
976 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.62
Revised Update: February 2024, December 2022 5 Parts Lists
P L 8 0 . 6 5 T TM Tra y 2 a n d 3 Fe e d e r s
Item Part Description
1 054E59220 TTM chute (REP 80.30)
2 — Not used
3 — Not used
4 — Not used
5 — Harness assembly (Not Spared)
6 120E37920 Sensor actuator
7 930W00123 Tray 2 feed out sensor (Q72-103)
(REP 80.36)
8 — TA chute (Not Spared)
9 013E46870 Plastic bearing
10 859K09732 Tray 2 feeder assembly (REP
80.33)
11 054E33803 Feed chute
12 — ESD cover (Not Spared)
13 — Not used
14 — Not used
15 — Feeder cover (Not Spared)
16 — Feed trans - chute (Not Spared)
17 859K04560 Takeaway roll (See NOTE) (REP
80.41)
18 — Not used
19 — Clamp (Not Spared)
20 — Inner cover (Not Spared)
21 — Harness assembly (Not Spared)
22 — Gear 16T (Not Spared)
23 — Sleeve bearing (Not Spared)
24 — Spring (Not Spared)
25 859K30792 Tray 3 feeder assembly
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 977
PL 80.65 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 8 0 . 7 0 T TM Tra y 4 Fe e d e r
Item Part Description
1 859K30782 Tray 4 feeder assembly (REF: PL
80.20, PL 80.25) (See NOTE) (REP
80.35)
2 — Bracket (Not Spared)
3 — Bracket (Not Spared)
4 054E57341 Lower feed chute (REP 80.29)
5 — Upper feed chute (P/O PL 80.70
Item 25) (REP 80.31)
6 930W00212 Tray 4 feed out sensor
7 — Wire harness (P/O PL 80.70 Item
25)
8 — Not used
9 — Feeder cover (Not Spared)
10 — Support bracket (Not Spared)
11 859K00642 Tray 4 transport assembly
12 — Transport rail (P/O PL 80.70 Item
11)
13 054E60254 Lower chute
14 — Transport roll assembly (P/O PL
80.70 Item 11)
15 — Bearing (P/O PL 80.70 Item 11)
16 059E98860 Nip roll (REP 80.32)
17 — Bearing (P/O PL 80.70 Item 11)
18 — Bearing (P/O PL 80.70 Item 11)
19 — Spring (P/O PL 80.70 Item 11)
20 — Not used
21 — Upper chute (P/O PL 80.70 Item
11)
22 — Label (P/O PL 80.70 Item 11)
23 — Spacer (P/O PL 80.70 Item 11)
24 — Label (Not Spared)
25 054K54480 Upper chute assembly
978 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 80.70
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 979
PL 80.70 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 90 . 0 5 Di s p en s er , D e vel o p e r U n it
Item Part Description
1 — Dispenser YM (REF: PL 90.10)
2 — Dispenser C (REF: PL 90.10)
3 — Dispenser K (REF: PL 90.10)
4 — Dispenser Drive YM (REF: PL
90.15)
5 — Dispenser Drive CK (REF: PL
90.15)
6 — Developer Unit Y (REF: PL 90.30)
(REP 90.1)
7 — Developer Unit M (REF: PL 90.30)
(REP 90.1)
8 — Developer Unit C (REF: PL 90.30)
(REP 90.1)
9 — Developer Unit K (REF: PL 90.30)
(REP 90.1)
10 — Toner cartridge Y (REF: PL 26.05)
(See NOTE)
11 — Toner cartridge M (REF: PL 26.05)
(See NOTE)
12 — Toner cartridge C (REF: PL 26.05)
(See NOTE)
13 — Toner cartridge K (REF: PL 26.05)
(See NOTE)
14 — Harness cover
980 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 90.05
Revised Update: February 2024, December 2022 5 Parts Lists
P L 9 0 . 1 0 D i s p e n s e r Co m p o n e n t s
Item Part Description
1 094K94810 Dispenser Y,M (REP 90.4)
— 094K94820 Dispenser C (REP 90.4)
— 094K94830 Dispenser K (REP 90.4)
2 — Holder cartridge STD Y,M,C (P/O
PL 90.10 Item 1)
3 — Shutter guide assembly (P/O PL
90.10 Item 1)
4 — Shutter dispenser (P/O PL 90.10
Item 1)
5 — Pipe dispenser main (P/O PL 90.10
Item 1)
6 — Pipe dispenser assembly middle
(P/O PL 90.10 Item 1) (P/O PL
90.10 Item 12)
7 — Pipe dispenser assembly Lower Y,
M,C (P/O PL 90.10 Item 1) (P/O PL
90.10 Item 12)
8 — Pipe dispenser joint assembly (P/O
PL 90.10 Item 1) (P/O PL 90.10
Item 12)
9 — Auger (P/O PL 90.10 Item 1) (P/O
PL 90.10 Item 12)
10 — Paddle (P/O PL 90.10 Item 1) (P/O
PL 90.10 Item 12)
11 — Gear Y,M,K (P/O PL 90.10 Item 1)
(P/O PL 90.10 Item 12)
12 600N03556 Dispenser Pipe Kit
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 981
PL 90.10 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 9 0 . 1 5 D i s p e n s e r D r i v e Co m p o n e n t s
Item Part Description
1 007K21081 Dispenser drive (Y, M) (REP 90.2 )
2 007K26500 Dispenser drive (C, K) (REP 90.3 )
3 — Toner dispense motor (Y, M)
(MOT93-001) (P/O PL 90.15 Item
1)
4 — Toner CRUM YM harness assem-
bly (P/O PL 90.15 Item 1 )
5 — Toner dispense motor (C, K)
(MOT93-001) (P/O PL 90.15 Item
2)
6 — Toner CRUM CK harness assembly
(P/O PL 90.15 Item 2 )
7 — Toner CRUM connector assembly
(K) (P/O PL 90.15 Item 2 )
8 — Toner CRUM connector assembly
(C) (P/O PL 90.15 Item 2 )
9 — Toner CRUM connector assembly
(M) (P/O PL 90.15 Item 1 )
10 — Toner CRUM connector assembly
(Y) (P/O PL 90.15 Item 1 )
982 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 90.15
Revised Update: February 2024, December 2022 5 Parts Lists
P L 9 0 . 2 0 Xe r o g ra p h i c Co m p o n e n t s
Item Part Description
1 930W00511 Waste toner bottle full sensor
(Q91-200)
2 — Sensor waste cover (Not Spared)
3 032K09600 Marking guide assembly (REF: PL
90.25 item 1)
4 115R00128 Waste bottle assembly (REP 90.6)
5 — Drum cartridge (K) (See NOTE 1
2) (REP 90.12)
6 — Drum cartridge (C) (See NOTES 1
2) (REP 90.12)
7 — Drum cartridge (M) (See NOTES 1
2) (REP 90.12)
8 — Drum cartridge (Y) (See NOTES 1
2) (REP 90.12)
9 848K93810 HVPS housing assembly
10 848K93830 Conductor housing assembly
11 869E04962 Bottle right support
12 869E04972 Bottle left support
13 930K00290 Environment sensor
14 801K70720 Knob strap assembly
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 983
PL 90.20 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 9 0 . 2 5 M a r k i n g G u i d e Co m p o n e n t s
Item Part Description
1 032K09600 Guide marking
2 019K17630 Xero CRUM connector assembly
(C, M, Y, K)
3 — Tracking rear spring (Not Spared)
4 — Developer rear plunger (Not
Spared)
5 952K21420 Xero CRUM harness assembly
984 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 90.25
Revised Update: February 2024, December 2022 5 Parts Lists
P L 9 0 . 3 0 D e v e l o p e r U n i t Co m p o n e n t s
Item Part Description
1 — Developer unit Y (P/O PL 90.30
Item 11) (See NOTE) (REP 90.1)
— — Developer unit M (P/O PL 90.30
Item 11) (See NOTE) (REP 90.1)
— — Developer unit C (P/O PL 90.30
Item 11) (See NOTE) (REP 90.1)
— — Developer unit K (P/O PL 90.30
Item 11) (See NOTE) (REP 90.1)
2 — Lower sub COH housing assembly
(P/O PL 90.30 Item 1)
3 — Upper sub cover assembly (P/O PL
90.30 Item 1)
4 — Seal (P/O PL 90.30 Item 1)
5 — Traceability label (P/O PL 90.30
Item 1)
6 — Developer front cover assembly
(P/O PL 90.30 Item 1)
7 — Developer front cover (P/O PL
90.30 Item 6)
8 — Lever (P/O PL 90.30 Item 6)
9 — Track out spring (P/O PL 90.30
Item 6)
10 676K36010 Developer kit - Y (P/O PL 90.30
Item 11)
— 676K36000 Developer kit - M (P/O PL 90.30
Item 11)
— 676K35990 Developer kit - C (P/O PL 90.30
Item 11)
— 676K35980 Developer kit - K (P/O PL 90.30
Item 11)
11 607K07261 Developer assembly kit Y (REP
90.5)
— 607K07271 Developer assembly kit M (REP
90.5)
— 607K07281 Developer assembly kit C (REP
90.5)
— 607K07291 Developer assembly kit K (REP
90.5)
12 600N03568 Deve cover kit (Not Shown)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 985
PL 90.30 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 9 0 . 4 0 I BT B e l t U n i t , 2 n d BT R Ro l l , M O B A D C
Item Part Description
1 — IBT lower left guide (Not Spared)
2 — IBT lower right uide (Not Spared)
3 — IBT belt unit (REF: PL 90.45 )
4 — 2nd housing assembly (Not
Spared)
5 115R00126 2nd BTR roll assembly (REP 90.8 )
6 930K03260 MOB ADC assembly (REP 90.9 )
986 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 90.40
Revised Update: February 2024, December 2022 5 Parts Lists
P L 9 0 . 4 5 I BT B e l t U n i t Co m p o n e n t s
Item Part Description
1 — IBT unit belt assembly (REF: PL
90.50 ) (REP 90.7 )
2 042K95951 IBT FX cleaner assembly
3 — Housing cleaner (P/O PL 90.45
Item 2 )
4 — Belt cleaner blade (P/O PL 90.45
Item 2 ) (REP 90.10 )
5 — Seal film (P/O PL 90.45 Item 2 )
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 987
PL 90.45 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
P L 9 0 . 5 0 I BT B e l t A s s e m b l y Co m p o n e n t
Item Part Description
1 064K94734 IBT unit belt assembly (See NOTE)
(REP 90.7 )
— 115R00127 IBT unit belt assembly (alterna-
tive) (See NOTE)
2 — IBT belt housing (P/O PL 90.50
Item 1 )
3 — Pin (P/O PL 90.50 Item 1 )
4 — Handle holder (P/O PL 90.50 Item
1)
5 — Guide (P/O PL 90.50 Item 1 )
6 — Tension roller (P/O PL 90.50 Item
1)
7 064K93513 IBT belt (See NOTES 1 & 2) (REP
90.11 )
8 803E18691 Retract handle
9 — IBT unit handle (P/O PL 90.50
Item 1 )
10 — Tension gear (P/O PL 90.50 Item 1
)
11 — Rear holder (P/O PL 90.50 Item 1
)
988 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual PL 90.50
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 989
PL 90.50 Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
Co m m o n H a r d w a r e
Item Part Description
A 112W27677 Screw - Del3 Sems TP Head Red
B 112W87688 Screw - Sems Hex Head
C 113W16088 Screw - Pan Head
D 113W20478 Screw - Tp Head
E 113W20677 Screw - Tp Head Red
F 113W20678 Screw - Tp Head
G 113W20698 Screw - Tp Head Round
H 113W20878 Screw - Tp Head
J 113W27488 Screw - Pan Head
K 113W27688 Screw - Pan Head
L 113W35578 Screw - Tp Head
M 115W27878 Screw - LP Bind Shuthead
N 116W27478 Screw - Bind Head
P 116W27678 Screw - Bind Head
Q 141W35651 Screw - Set W Point
R 153W16088 Screw - Wp Tp Head
S 153W16288 Screw - Wp Tp Head
T 153W17688 Screw - Wp Tp Head
U 153W17888 Screw - Wp Tp Head
V 153W18088 Screw - Wp Tp Head
W 153W27678 Screw - Del2 Bind Head
X 158W27688 Screw - Del3 Tp Head Round
Y 158W27878 Screw - Del3 Tp Head Round
Z 158W27888 Screw - Del3 Tp Head Round
AA 158W35878 Screw- Del3 Tp Head
AB 158W45078 Screw - Del3 Tp Head
AC 184W04178 Screw - Knurling Flat Head
AD 201W29278 Nut
AE 237W00178 Nut
AF 251W21278 Plain Washer
AG 251W26278 Plain Washer
AH 251W31178 Plain Washer
AJ 252W24350 Washer
990 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Common Hardware
Revised Update: February 2024, December 2022 5 Parts Lists
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 991
Common Hardware Service Manual
5 Parts Lists Revised Update: February 2024, December 2022
BW — Ball Bearing
BX — Bearing - Powdered Metal
BY — Bearing - Powdered Metal
BZ — Bearing - Powdered Metal
CA — Bearing - Powdered Metal
CB — Ball Bearing
CC — Ball Bearing
CD — Ball Bearing
CE 158W27678 Screw
CF 115W28078 LP Bind Shuthad Screw
CG 354W19278 E Ring
CH 113W36078 Screw Tp Head
992 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Common Hardware
6 General Procedures and Information
GP 1 to GP 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 994 dC301 NVM Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1071
GPs Not Listed for External Accessory Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 994 dC305 UI Panel Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1071
GP 1 Diagnostics Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 994 dC330 Component Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1072
GP 2 Fault Codes and History Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 995 dC355 Hard Disk Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1086
GP 3 Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 996 dC363 Backup and Restore NVM Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1086
GP 4 Machine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997 dC500 Blank Page Threshold Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1087
GP 5 Miscellaneous Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 999 dC527 DADF Independent Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1087
GP 6 How to Check a Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1000 dC612 Print Test Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1088
GP 7 How to Check a Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1003 dC671 Registration Measurement Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1088
GP 8 How to Check a Solenoid or Clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1004 dC673 Registration Control Sensor Check Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1089
GP 9 How to Check a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1005 dC675 Registration Control Setup Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1089
GP 10 to GP 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1006 dC919 Color Balance Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1090
GP 10 How to Switch Off the Machine or Switch On the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1006 dC924 TRC Manual Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1090
GP 11 How to Safely Lift or Move Heavy Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1007 dC940 Procon On/Off Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1091
GP 12 Machine Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1008 dC945 IIT Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1091
GP 13 Network Clone Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1008 dC949 Default Developer ATC Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1095
GP 14 Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1011 dC950 ATC Sensor Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1096
GP 15 Paper and Media Size Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1012 dC980 Altitude Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1096
GP 16 Installation Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1027 dC981 Marking Data Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1097
GP 17 Electrical Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1029 dC991 Toner Density Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1097
GP 18 Environmental Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1030 dC1010 Signals Sending Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1098
GP 19 Obtaining Audit and Device Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1031 dC1011 Relay On/Off Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1098
GP 20 to GP 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1032 dC1215 Transfer Voltage Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1099
GP 20 First Copy/Print Out Time and Power On Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1032 Change Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1099
GP 21 Restriction of Hazardous Substances (RoHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1033 Tags /MODs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1099
GP 22 Special Boot Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1034
GP 23 Customer Administration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1035
GP 24 How to Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1036
GP 25 Ethernet Crossover Cable Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1037
GP 26 Speed Kit Enablement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1039
GP 27 Billing Plan/Region Conversion Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1040
GP 28 Billing Impression Mode Change Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1042
GP 29 System Administrator Password Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1044
GP 30 How to Print the Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1045
GP 31 Print/Copy Orientation Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1046
GP 32 Device Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1046
GP 33 How to Re-Enter Optional Feature Installation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1048
GP 40 to 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1049
GP 40 Glossary of Terms, Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1049
GP 41 Foreign Device Interface Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1055
GP 42 Hex to Dec Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1060
dC118 to dC131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1060
dC118 Jam Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1060
dC120 Failure Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1061
dC122 Shutdown History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1061
dC125 Active Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1062
dC126 System Registration Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1063
dC131 NVM Read/Write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1067
dC132 to dC1215 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1067
dC132 Device ID and Billing Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1067
dC135 HFSI Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1068
dC140 Analog Component Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1070
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Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
G P s N o t L i s t e d fo r E x t e r n a l A c c e s s o r y D e v i c e s GP 1 Diagnostics Entry
CAUTION: Attached devices may have external service manuals for troubleshooting. Purpose
The following service manuals are external to this service manual and can be refer- This procedure describes how to enter and exit diagnostics and the available service routines.
enced when required, GSN Library # 17020.
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/
• Global B Office Finisher - EZK - Part Number 705P01448 Edoc/[product]/chtml/Videos folder.
Note: Log out of system administration tools and delete all print jobs in the queue before en-
tering diagnostics.
2. When the machine is ready, press and hold the Home button for 8-10 seconds. Release the
home button.
3. When the passcode screen opens, enter the passcode, 6789. Touch OK . If the UI displays a mes-
sage requesting a maintenance password, touch Next .
Note: The system administrator can set an extra level of diagnostics password protection ‘a
maintenance password’. Security sensitive customers may have this feature enabled. If this fea-
ture is enabled, obtain the maintenance password from the customer.
4. If required, enter the maintenance password, touch OK . If the maintenance password is un-
available, refer to Maintenance Password Not Available.
5. Touch Diagnostics.
994 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 6 General Procedures and Information
• dC527 DADF Independent Operation • For information on paper jam codes, refer to dC118 Jam Counter.
• dC612 Print Test Pattern • For information on failures, refer to dC120r Fault Counter.
• dC945 IIT Calibration • For information on current machine faults, refer to dC125 Active Faults.
3. Select System , Security . 07X (X = tray No.) Paper supply (paper trays and bypass)
4. Select Customer Service Engineer Access Restriction . If this option is not displayed, select 08X Paper feed and transport
SSL/TSL Settings , then enable HTTP-SSL/TLS Communication . Then select OK , then Restart
09X Xerographics
Now . After the restart, select System , then Security , then Customer Service Engineer Access
Restriction .
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GP 2 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
G P 3 D e v i c e I n fo r m a t i o n – Power Save
– Network information
– Wi-Fi information
– Job Overwrite
– Information Pages
• Software Update
• Notifications
• Paper Trays
• Supplies
• Billing Usage
• General:
– Measurements
– Reading Order
– System Timeout
– Display Brightness
– Sounds
996 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 3
Revised Update: February 2024, December 2022 6 General Procedures and Information
Obtaining Machine Software 1. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to
The firmware download manager tool (FWDLMgr.exe) and the device firmware file (.bin) can be Enable (Home/System/Software Update/Enable).
downloaded from the Xerox.com, Product Support & Drivers page. 2. Touch Check Now .
2. Software Loading via the Embedded Web Server Perform the steps that follow:
3. Software Download via the USB Port 1. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to
4. Software Download via the Network Port (Port 9100) Enable (Home/System/Software Update/Enable).
2. Under the Check Automatically banner, use to pull down menu to set “When should the Device
Software Loading via the Special Boot Menu
check for updates?” to Never, Daily, Weekly or Monthly.
Note: A video of this procedure is available on the EDOC. The video is accessible from the Library
menu of the Service Interface, if present. Alternatively, access the videos from the PWS://Xerox/ Updates with File Specified
Edoc/[product]/chtml/Videos folder. Perform the steps that follow:
1. Download the firmware (.bin) file, refer to Obtaining Machine Software. 1. Download the firmware (.bin) file, refer to Obtaining Machine Software.
2. Create a folder named ‘DWLD’ on the USB memory device. 2. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to
3. Store the software download file (.bin) in the ‘DWLD’ folder Enable (Home/System/Software Update/Enable).
4. Switch off the machine, GP 10. Insert the USB memory device. 3. Under the Update with File Specified banner, touch Select .
5. Enter special boot mode, GP 22. Select Download Mode on SPECIAL BOOT MENU 1/3, then 4. Browse to where the firmware file (.bin) is located. Select the (.bin) file, then touch Install Now .
touch YES . The UI will display SW update progress. The machine will eventually reboot.
Software Download via the USB Port
CAUTION: Do not switch off the machine until the reboot is complete. The machine Perform the steps that follow:
will reboot after the download is complete.
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and firmware (.
bin) to an appropriate file location on the PWS. Refer to Obtaining Machine Software.
6. After the reboot, a Software Upgrade Report will print. Remove the USB memory device.
2. Connect a USB cable (type A/B) from the PWS to the machine.
Software Loading via the Embedded Web Server
3. Double click on FWDLMgr.exe to run the firmware download manager tool.
There are three options available for updating the software via the Embedded Web Page:
4. Touch Agree on the Firmware Update Tool (License).
• Check Now
5. The Printer Model And File Selection window will open. From the pull down menu, select the
• Periodic Updates
printer model, then browse to where the firmware file (.bin) is located. Double-click the (.bin) file
• Updates with File Specified then select Add , then select Next .
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GP 4 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
6. The Communication Interface Selection window will open. Select USB Port , then select Next . 9. The Printer Model And File Selection window will open. From the pull down menu, select the
printer model, then browse to where the firmware file (.bin) is located. Double-click the (.bin) file
7. The software update status appears on the Update in Progress screen.
then touch Add and then touch Next .
CAUTION: Do not switch off the machine until the reboot is complete. The machine
10. The Communication Interface Selection window will open. Select Network (Port9100) , then
will reboot after the download is complete.
touch Next .
8. When the update is complete, the Result window will open. Touch complete . The machine will 11. The Printer Specification window will open. Specify the printer to be updated (entering the IP
reboot, and a Software Upgrade Report will be printed. address is the best method). Touch Next to start the software download.
12. The software update status appears on the Update in Progress screen.
Software Download via the Network Port (Port 9100)
Perform the steps that follow: CAUTION: Do not switch off the machine until the reboot is complete. The machine
will reboot after the download is complete.
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and firmware (.
bin) to an appropriate file location on the PWS. Refer to Obtaining Machine Software.
13. When the update is complete, the Result window will open. Touch complete . The machine will
2. Switch off the machine, GP 10. reboot, and a Software Upgrade Report will be printed.
3. Disconnect the ethernet cable from the machine. Connect an ethernet crossover cable from the
PWS network port to the machine network port. Refer to GP 25 Ethernet Crossover Cable Setup.
4. Switch on the machine, GP 10. When the machine reaches the Ready state, print a configuration
report, GP 14.
5. Ensure the IP address (refer to the configuration report) of the machine can be pinged from the
PWS:
• Select Start and in the Search box above the Start button, type CMD , then press Enter .
b. In the Command window (where the blinking cursor is) type ping. Press the space bar once,
then enter the IP address of the device. Press Enter .
c. If the ping command is successful, the device will reply four times. This should not take more
than two or three seconds.
d. If the ping command times out, or responds with ‘host unreachable’, check the IP address
that was entered. If the IP address is correct, contact 2nd level support.
6. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to
Enable (Home/System/Software Update/Enable).
998 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 4
Revised Update: February 2024, December 2022 6 General Procedures and Information
Purpose • Wear.
To indicate which types of problems to look for when checking or inspecting parts of the machine. • Misalignment.
Actuators Rollers
• Free movement. • Flats.
• Damage • Tears.
• Contamination. • Contamination.
• Damaged teeth.
• Correct tension.
Gears
• Contamination.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 999
GP 5 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez le câble d'alimenta-
tion pour prévenir tout risque d'électrocution. Les chocs électriques peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, certaines pièces, lorsqu'elles sont en mouve-
ment, peuvent être source de blessures graves.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di alimentazione. L'elet-
tricità può causare morte o lesioni personali. Le parti in movimento possono causare lesioni personali.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andernfalls besteht
Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de alimentación. La energía
eléctrica puede producir lesiones o incluso la muerte. Las piezas sueltas pueden producir lesiones.
2. Check that all the motor’s mechanisms are clean, free to move and lubricated correctly.
3. Enter the component control code for the motor. Refer to dC330. Run the motor for 30 seconds. If the motor shows signs of, or can be heard to slow down, then the motor is defective. Replace the
motor.
Note: The voltages, PJ numbers, pin numbers and PWB names shown are an example only.
• Disconnect PJB (Flag 2). Check that +24V is measured when the component control code for the motor is entered.
1000 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 6
Revised Update: February 2024, December 2022 6 General Procedures and Information
• Disconnect PJC (Flag 3). Check that the signal changes on the ESS PWB when the component control code for the motor is entered.
• Check the wiring and the connectors for the motor circuit.
• Disconnect PJH (Flag 6). Check the motor on pulses on the harness when the component control code for the motor is entered.
• Disconnect PJJ (Flag 6). Check the motor on pulses on the harness when the component control code for the motor is entered.
• Check the wiring and the connectors for the motor circuit.
• Disconnect PJF (Flag 5). Check the +24V supply and the motor on pulses when the component control code for the motor is entered.
• Disconnect PJD (Flag 4). Check the +24V, +5V and 0V supplies.
• Check that the signal on PJD pin 13 (Flag 4) changes when the component control code for the motor is entered.
• Check the wiring and the connectors for the motor circuit.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1001
GP 6 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
1002 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 6
Revised Update: February 2024, December 2022 6 General Procedures and Information
GP 7 How to Check a Sensor 5. If the sensor actuates by a surface that reflects, check that the surface is clean. Also ensure that
there is not an obstruction between the sensor and the surface.
Purpose
Use this procedure to check the operation of a sensor. 6. If the sensor actuates by an encoder disc, ensure the holes or gaps in the disc are aligned cor-
rectly with the sensor.
Note: The upper circuit diagram in Figure 1 shows a flag sensor. Some sensors have a resistor with-
Sensor Action
in the sensor. Other sensors require a resistor on the PWB, such as R1 in Figure 1. The resistor limits
the current through the LED. This decreases the voltage on the sensor LED to 1.2V, typically. In the upper sensor in Figure 1, when light from the LED is allowed to fall on the photo-sensitive
transistor, the sensing line, PJA, pin 2, is low. When light from the LED is blocked by the flag, the
Note: The voltages, PJ numbers, pin numbers and PWB names shown are an example only. sensing line is high.
Initial Actions In the lower sensor in Figure 1, when light from the LED is reflected by the paper onto the photo-
WARNING: Ensure that the electricity to the machine is switched off while perform- sensitive transistor, the sensing line, PJE, pin 2 is low. When no paper is present, no light falls on the
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec- transistor and the sensing line is high.
tricity can cause death or injury. Moving parts can cause injury.
Quick Sensor Check
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ- Enter the component control code for the sensor. Refer to dC330. Actuate the sensor. If the display
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez changes, the sensor operates correctly. If the display does not change, perform the procedure.
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
Procedure
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. For the upper sensor in Figure 1 :
• Disconnect PJA (Flag 1). Check for +3.3V and 0V at PJA on the harness.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- • Disconnect PJC (Flag 2). Check the wiring and the connectors for the sensor circuit.
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento • Check for +3.3V and 0V at PJC (Flag 2) on the ESS PWB.
possono causare lesioni personali.
• If necessary, install new components or repair the wiring.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1003
GP 7 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Figure 1 Wiring diagram AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
1. For a clutch, check that the mechanical components are clean, free to move and are lubricated
correctly.
2. For a solenoid, check that the armature and associated mechanical components are free to
move.
Procedure
Note: The voltages, PJ numbers, pin numbers and PWB names shown are an example only.
Note: When a solenoid is energized in diagnostics, armature movement is seen. When a clutch is
energized in diagnostics, the sound of the clutch action is heard. If possible, energize the motor con-
nected to the clutch to confirm when the clutch is energized.
1004 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 8
Revised Update: February 2024, December 2022 6 General Procedures and Information
• Check that the signal changes on the ESS PWB (Flag 1) when the component control code for GP 9 H ow to C heck a Switch
the clutch or solenoid is entered.
Purpose
• Disconnect PJC (Flag 2). Check that +24V is measured when the component control code for the Use this procedure to check the operation of a switch.
clutch or solenoid is entered.
Note: The circuit in Figure 1 shows an interlock switch actuated by the closing of a door.
• Disconnect PJD (Flag 3). Check for +24V on the LVPS.
Initial Actions
• Check the wiring and the connectors for the clutch or solenoid circuit.
WARNING: Ensure that the electricity to the machine is switched off while perform-
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves.
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
Figure 1 Wiring diagram
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie-
zas sueltas pueden producir lesiones.
Manually check that the switch operates. Ensure that the magnet or other actuator has enough me-
chanical movement to operate the switch.
Note: The voltages, PJ numbers, pin numbers and PWB names shown are an example only.
Procedure
• Disconnect PJA (Flag 1). Check the electrical operation of the switch.
• Disconnect PJB (Flag 1). Check for +5V and 0V on the IOT PWB.
• Check the wiring and the connectors for the switch circuit.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1005
GP 9 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
G P 1 0 Ho w t o Sw i tc h O ff t h e Ma c h i n e o r Sw i tc h On t h e
Machine
Purpose
To show how to switch off or switch on the machine, without the loss of customer data or damage
to the system hardware.
WARNING: Do not use the power button as a safety disconnect device. The power
button is not a disconnect device. Disconnect the power cord from the supply to isolate
the equipment.
Refer to:
• Quick Restart
• Switch On Procedure
• Sleep Mode
1. Press the Power button on the UI. The Power Down Options window will display.
3. Open the front cover, PL 28.05 Item 5. Switch off the main power switch, PL 1.05.
1006 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 10
Revised Update: February 2024, December 2022 6 General Procedures and Information
4. When the machine has switched off, remove the power cord from the customer’s power supply G P 1 1 H o w t o S a fe l y L i f t o r M o v e H e a v y M o d u l e s
outlet.
Purpose
Quick Restart Use this procedure when lifting or moving heavy modules.
The quick restart causes the system to reset the software of the ESS PWB, the drive PWB and the
Procedure
UI.
When removing heavy modules from the machine, the instructions that follow must be observed:
1. Press the Power button on the UI. The Power Down Options window will display.
1. Ensure that a suitable stable surface to support the module after removal is located in close
2. Select the Quick Restart button on the UI touch screen. proximity to the machine.
Switch On Procedure
Note: Other parts of the machine are not a suitable stable surface.
1. After the machine has been switched off, wait a minimum of 2 minutes before the machine is
2. Ensure that the height of the support surface is between 750mm and 1000mm (30 inches and
switched on.
39 inches).
2. After a service call, ensure that all service tools are removed from the machine.
3. Ensure that there are no hazards or obstacles between the machine and the support surface.
3. Connect the power cord from the customer’s power supply outlet to the machine. Ensure the AC
4. If instructed to remove the module toward the rear of the machine and only 1 person is avail-
bracket assembly is installed, PL 1.15 Item 4.
able, the module must be removed while standing at the rear of the machine. If 2 people are
4. Switch on the main power switch, PL 1.05. available, the module may be removed while standing at the front of the machine.
5. Press the Power button on the UI. 5. Two people are required if the module is to be lifted on to the floor or lifted from the floor.
6. The machine will perform a power on self test (POST). The POST checks that the hardware re-
sources are available to run the operating system. If a POST fault is detected, the machine is
prevented from booting. The fault is communicated via LEDs on the ESS PWB. Refer to the OF1
POST Error RAP.
Restart
Restart is selected from the Power Down window. When pressed, the machine should restart within
2 minutes.
Sleep Mode
Sleep is selected from the Power Down window. When pressed, the machine should immediately en-
ter sleep mode.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1007
GP 11 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
GP 12 Machine Lubrication G P 1 3 N e t w o r k C l o n e Pr o c e d u r e
Purpose Purpose
To give information on the use of lubricants. Use this procedure to establish a network connection between the PWS and printer, create a copy
of network configuration settings and then distribute these settings to multiple devices on the net-
Procedure
work. This cloning process can also be used to backup and restore network settings lost during a
WARNING: Ensure that the electricity to the machine is switched off while perform-
software reload.
ing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Elec-
tricity can cause death or injury. Moving parts can cause injury. Note: To establish a direct Ethernet connection between the PWS and printer requires the printer’s
driver installation CD-ROM, a crossover cable, and the PWS.
DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâ-
ches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 10. Débranchez Depending on the printer, a Windows 7 (W7) driver might not be available on the printer’s driver in-
le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques stallation CD-ROM. If not, download the driver from Xerox.com under the Support and Drivers page.
peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, cer- W7 has two kernal types, 32 and 64-bit. If installation the wrong driver is attempted, Windows dis-
taines pièces, lorsqu'elles sont en mouvement, peuvent être source de blessures graves. plays an error to indicate the driver is incorrect. To check the kernal type, click on Start, in the right
column, right click on Computer and select Properties, the kernal type will be listed as System Type.
AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si
eseguono attività che non richiedono elettricità. Vedere GP 10. Scollegare il cavo di ali- Procedure
mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento Refer to the relevant procedure:
possono causare lesioni personali.
• Establishing a LAN connection
VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen • Creating the Clone File
Strom erfordern, ausgeschaltet ist. Siehe auch GP 10. Den Netzstecker ziehen. Andern-
• Using the Clone File
falls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.
• Set a Static IP Address on the PWS
AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras
• PWS Browser Proxy Server Setting
realiza tareas que no necesitan electricidad. Consulte GP 10. Desconecte el cable de
alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las pie- Establishing a LAN connection
zas sueltas pueden producir lesiones. Use these steps to establish a Local Area Network (LAN) connection between the PWS and printer
using a crossover cable.
CAUTION: Only use lubricants as directed. Incorrect use of lubricants could seriously
affect the performance of the machine. Note: Record the original data for every change. It may be necessary to reset the IP address, de-
pending on PWS usage and local network practice.
Take the precautions that follow when performing machine lubrication:
1. Print a Configuration Report, GP 14. Note the printer’s IP address.
• Wear disposable gloves.
• Only use lubricants that are specified in the Parts List. 2. Connect the crossover cable between the PWS and printer.
• Only lubricate parts of the machine as directed in the relevant RAPs, Repairs, Adjustments and 3. Open a command window (CMD) on the PWS:
General Procedures. • Select Start and in the Search box above the Start button, type CMD , then press Enter .
• Apply only the smallest amount of lubricant, sufficient to lubricate the parts. To prevent contam- 4. Type ipconfig at the prompt, record the current network settings displayed. Restore these set-
ination, remove any surplus lubricant before the machine is run. tings when the LAN connection is no longer needed.
• Take great care not to contaminate other parts of the machine with the lubricant.
1008 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 12
Revised Update: February 2024, December 2022 6 General Procedures and Information
Note: Use the IPv4 address for the Local Area Connection, not the address listed under Wireless 13. If the connection is working correctly, the web page of the printer will be displayed.
Ethernet Connection (if enabled in the laptop).
Note: If the printer’s webpage cannot be opened, verify that Web Services are enabled on the
5. Check the IP addresses of the PWS and printer. If the PWS has been connected to the same sub- configuration page. If the web browser is set to use a Proxy address for the internet connection,
net, the PWS and printer address should share the same values for the first three and have a dif- it will not be possible to open the printer’s webpage as there will be no connection to that proxy
ferent value for the forth number. Refer to Table 1 for an example. server while directly connected to the printer via the crossover Ethernet cable. Refer to PWS
Table 1 Example LAN settings Browser Proxy Server Setting for instructions on Internet Explorer proxy configuration.
Printer PWS / Laptop
Creating the Clone File
IP Address 192.168.0.2 192.168.0.5 Note: This procedure can be performed from any PC connected to the network or the PWS con-
Subnet Mask 255.255.255.0 255.255.255.0 nected to the machine using an Ethernet crossover cable. The only requirement on the PC is an In-
ternet Browser.
Gateway/Router 192.168.0.1 192.168.0.1
1. Open Internet Explorer
If the PWS and printer share similar, but unique IP address, continue. If not, use the Set a Static
IP Address on the PWS to set the PWS IP address. 2. Enter the machine’s IP address in the Address line and select Go .
6. After verifying the IP addresses are correctly configured, PING the printer: 3. When the Internet Services window opens, login to Admin mode, GP 23. Click on the Home
tab, then the Cloning link.
a. In the Command window (where the blinking cursor is) type the word PING . Press the space
4. Select individual parameters to clone from the device or Select/Clear All.
bar once and enter the printer’s IP address and press Enter . As an example: ping
192.168.0.2. 5. Click on Create. If the machine is in Diagnostics GP 1, you will get an error. Exit Diagnostics and
retry.
b. If the printer responds to the PING command, it replies four times. This should not take
more than two or three seconds. 6. If prompted, save the clone file to an easily remembered location that for later installation. If
not prompted to save the file, look for it in the Downloads folder.
c. If the PING command times out, or responds with “host unreachable”, check the IP ad-
dresses that were entered. If the IP address is correct, contact 2nd level support. 7. Click Close.
7. If the PING command replies, exit the Command window (type “exit” at the prompt and press 8. Log out of Admin mode, GP 23.
Enter ). This test verifies the Ethernet connection is good. Using the Clone File
8. Install the printer driver and setup the printer as a local printer. Select connect to the printer us- Note: This procedure can be performed from any PC connected to the network or the PWS con-
ing “other” port type. From the dialog drop down select Standard TCP/IP port. nected to the machine using an Ethernet crossover cable. The only requirement on the PC is an In-
9. For the printer name or IP address, enter the printer’s IP address (192.168.0.2 in this example). ternet Browser.
10. When the driver installation finishes, Select Yes at the Print Test Print dialog box. 1. Open Internet Explorer
Note: If the test page does not print, the customer could have Accounting enabled (if the de- 2. Enter the machine’s IP address in the Address line and select Go .
vice supports it) requiring that a special code is submitted with the print job before the printer 3. When the Internet Services window opens, login to Admin , GP 23. Click on the Home tab, then
prints. the Cloning link.
11. After the test print is completed, open a web browser on the PWS. 4. Click on the Select button.
12. In the Address Bar (in place of a web site address or URL), enter the printer’s IP address 5. Use the Browse button to navigate to the clone file, or type the full path to the file, then click
(192.168.0.2 in this example). Open .
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1009
GP 13 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
7. Verify the cloned settings with a new Configuration Report. • Set the IP address of the laptop one number higher than the device. For example, if the IP
address of the device is 192.168.196.112, set the IP address of the laptop to
Set a Static IP Address on the PWS
192.168.196.113.
Use this procedure to manually set the PWS IP address. Instructions are given for W7 and W10.
• Set the Subnet mask of the laptop to the same as the Subnet mask of the device.
Note: If the PWS has a wireless Ethernet card/adapter installed, Windows will not use the wired
7. Select OK to close the properties dialog box, then OK to close the second properties dialog box.
Ethernet port by default until either the PWS is rebooted or the wireless Ethernet card is temporarily
disabled. If unsure how to disable/enable the wireless Ethernet card, restart the PWS after setting 8. Close the Local Area Connection Status dialog box and return to Creating the Clone File.
the IP address. PWS Browser Proxy Server Setting
For W7: The following steps ensure the proxy server settings are correct.
1. Open the Control Panel .
1. Open Windows Internet Explorer.
2. Select Network Sharing Center .
2. Select Tools - Internet Options .
3. Select Change Adaptor Settings in the upper left corner of the Control Panel.
3. Select the Advanced tab.
4. Right-click on Local Area Connection , then select Properties .
4. Scroll down to HTTP 1.1 Settings .
5. On the Networking tab (for local area connection), click on Internet Protocol Version 4 (TCP/
5. Ensure that the “Use HTTP 1.1 through proxy connections” box is un-checked .
IPv4), then select Properties .
6. Select OK to close the Internet Options window.
6. Select Use the following IP address , then enter the IP address and subnet mask.
7. Close Windows Internet Explore r.
Refer to the configuration report then:
• Set the IP address of the laptop one number higher than the device. For example, if the IP
address of the device is 192.168.196.112, set the IP address of the laptop to
192.168.196.113.
• Set the Subnet mask of the laptop to the same as the Subnet mask of the device.
7. Click OK twice and exit Network Connections and return to Creating the Clone File.
For W10:
1. Click Start and select Settings .
3. Under Related settings select Network and Sharing Center , then from the task list on the left
of the screen select Change adapter settings .
5. Select Internet Protocol Version 4 (TCP/IPv4) , then select Properties . The Internet Protocol
Version 4 (TCP/IPv4) Properties window will open.
6. Select Use the following IP address , then enter the IP address and subnet mask.
1010 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 13
Revised Update: February 2024, December 2022 6 General Procedures and Information
G P 1 4 P r i n t i n g Re p o r t s Demonstration Print
This report shows a brief synopsis of the device.
Purpose
To list reports available from the UI: Startup Page
• Configuration Report This report lists device type, software versions, enabled protocols and mobile connectivity.
• Supplies Usage
• Demonstration Print
• Startup Page
Note: To print the fax protocol report or fax activity report, refer to GP 30.
Procedure
Perform the steps that follow:
2. Touch About.
Configuration Report
The Configuration Report lists the current state of system configuration parameters including in-
stalled options and network settings.
Supplies Usage
The Supplies Usage report includes the current status of printer consumables and routine mainte-
nance items. Installation dates and replacement part numbers are listed.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1011
GP 14 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Purpose • Table 1. Supported paper size and weight for trays 1, 2, 3, 4 and 5.
To list the paper and media size specifications. • Table 2. Recommended paper types - Europe.
1012 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
1, 2, 3 and Min: A5S Min: 139.7x182mm (5.5x7.2 inches) 60 to 256gsm (40 to 173lbs) 500 (80gsm/54lbs) Stack height 54mm (2.1 inches)
4
Max: A3 SEF, 11x17 SEF Max: 297.0 x 431.8
Bypass tray Min: Postcard, Envelope Min: 88.9x98.4mm (3.5x2.7 inches) 60 to 216gsm (40 to 146lbs) 96 (80gsm/54lbs) Stack height 10mm (0.4 inch)
Max: A3 SEF, 11x17 SEF Max: 297x431.8mm (11.7x17 inches) Feed performance for paper less than
140mm (5.5 inches) in length may re-
sult in fuser jams.
TTM - Tray Min: A5S Min: 139.7x182mm (5.5x7.2 inches) 60 to 256gsm (40 to 173lbs) 500 (80gsm/54lbs) Stack height 54mm (2.1 inches)
2
Max: A3 SEF, 11x17 SEF Max: 297.0 x 431.8
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1013
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
1014 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
Part
Number Paper Weight Category Paper type Size Type Remarks
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1015
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Part
Number Paper Weight Category Paper type Size Type Remarks
3R97514 Xerox Colour Laser Matt CD labels Lightweight Heavy 1A A4 2-up If misfeed still occurs when feeding one sheet at a time,
cardstock load paper curled upward.
7R96721 Xerox Digital C5 Envelope Envelope Heavy 2A 9x6.4 Misfeed jam may occur under high temperature/humid-
ity condition or with envelopes with low stiffness.
1016 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
Part
Number Paper Weight Category Paper type Size Type Remarks
7R96718 Xerox Digital DL Envelope Envelope Heavy 2A 8.7x4.3 Misfeed jam may occur under high temperature/humid-
ity condition or with envelopes with low stiffness.
3R90336 Xerox Digital Colour Colotech+ Gloss Coated 120gsm Lightweight Coated 1 A4 Loading from trays 1-4 recommended. Environmental
glossy conditions may require that this product be fed one
cardstock sheet at a time. (If misfeed still occurs when feeding
one sheet at a time, load paper curled upward).
3R90337 Xerox Digital Colour Colotech+ Gloss Coated 120gsm Lightweight Coated 1 A3
glossy
cardstock
3R90339 Xerox Digital Colour Colotech+ Gloss Coated 140gsm Lightweight Coated 1 A4
glossy
cardstock
3R90340 Xerox Digital Colour Colotech+ Gloss Coated 140gsm Lightweight Coated 1 A3
glossy
cardstock
3R90342 Xerox Digital Colour Colotech+ Gloss Coated 170gsm Glossy Coated 2 A4
cardstock
3R90343 Xerox Digital Colour Colotech+ Gloss Coated 170gsm Glossy Coated 2 A3
cardstock
3R90345 Xerox Digital Colour Colotech+ Gloss Coated 210gsm Glossy Coated 2 A4
cardstock
3R90346 Xerox Digital Colour Colotech+ Gloss Coated 210gsm Glossy Coated 2 A3
cardstock
3R90348 Xerox Digital Colour Colotech+ Gloss Coated 250gsm Heavyweight Coated 2 A4 Tray 5 (bypass) cannot be used for media heavier than
glossy 216gsm). When job is printed in low temperature and
cardstock low humidity environment, poor transfer of toner may
be observed. If poor transfer is observed, change 2nd
3R90349 Xerox Digital Colour Colotech+ Gloss Coated 250gsm Heavyweight Coated 2 A3 transfer voltage offset.
glossy
cardstock
3R90355 Xerox Digital Colour Colotech+ Silk Coated 120gsm Lightweight Coated 1 A4 Environmental conditions may require that this product
glossy be fed one sheet at a time from trays 1-4 or tray 5
cardstock (bypass).
3R90356 Xerox Digital Colour Colotech+ Silk Coated 120gsm Lightweight Coated 1 A3
glossy
cardstock
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1017
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Part
Number Paper Weight Category Paper type Size Type Remarks
3R90358 Xerox Digital Colour Colotech+ Silk Coated 140gsm Lightweight Coated 1 A4
glossy
cardstock
3R90359 Xerox Digital Colour Colotech+ Silk Coated 140gsm Lightweight Coated 1 A3
glossy
cardstock
3R90361 Xerox Digital Colour Colotech+ Silk Coated 170gsm Glossy Coated 2 A4
cardstock
3R90362 Xerox Digital Colour Colotech+ Silk Coated 170gsm Glossy Coated 2 A3
cardstock
3R90364 Xerox Digital Colour Colotech+ Silk Coated 210gsm Glossy Coated 2 A4
cardstock
3R90365 Xerox Digital Colour Colotech+ Silk Coated 210gsm Glossy Coated 2 A3
cardstock
3R90367 Xerox Digital Colour Colotech+ Silk Coated 250gsm Heavyweight Coated 2 A4 Tray 5 (bypass) cannot be used for media heavier than
glossy 216gsm.) When job is printed in low temperature and
cardstock low humidity environment, poor transfer of toner may
be observed. If poor transfer is observed, change 2nd
3R90368 Xerox Digital Colour Colotech+ Silk Coated 250gsm Heavyweight Coated 2 A3 transfer voltage offset
glossy
cardstock
3R97686 (Coated 1 side) 250gsm Heavyweight Coated 2 A4 If misfeed still occurs when feeding one sheet at a time,
glossy load paper curled upward. Tray 5 (bypass) cannot be
cardstock used for media heavier than 216gsm.)
3R93872 Xerox Colour Copier Laser Labels Heavyweight Label 2 A4 1-up Tray 5 (bypass) only. Excessive jams due to curl when
labels fed from trays 1-4. Low humidity environment (J/C
zones) inhibited due to excessive media curl. Poor stack-
3R95813 Xerox Colour Copier Laser Labels Heavyweight Label 2 A4 4-up ing at continuous running in A/C/J-zone. Removing the
labels output one by one is recommended.
1018 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
Part
Number Paper Weight Category Paper type Size Type Remarks
3R97288 Xerox Supergloss Labels Glossy Coated 2 A4 1-up Environmental conditions may require that this product
cardstock be fed one sheet at a time. If misfeed still occurs when
feeding one sheet at a time, load paper curled upward.
A-zone is inhibited.
3R97344 Xerox Color Laser Dura Paper Label Labels Label 1 A4 1-up Smears may be observed in BW mode.
3R96177 Removable Labels Heavyweight Label 2 A4 16-up Jams due to excessive curl may occur in A/C/J zones. En-
labels vironmental conditions may require that this product be
fed one sheet at a time from Tray 5 (bypass).
3R96178 Removable Labels(A4.) Heavyweight Label 2 A4 24-up
labels
3R97516 Xerox Colour Laser Gloss CD labels Glossy Coated 2 A4 2-up Loading from trays 1-4 recommended. Environmental
cardstock conditions may require that this product be fed one
sheet at a time. (If misfeed still occurs when feeding
one sheet at a time, load paper curled upward.)
3R96281 Xerox High Speed Laser Labels Heavyweight Label 2 A4 16-up Smears may be observed in BW mode.
labels
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1019
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
3R02047 Xerox Vitality Multipurpose Printer Paper 20lb Plain Plain A 8.5x11 Previous Name - Xerox Business 4200
3R03761 Xerox Vitality Multipurpose Printer Paper 20lb Plain Plain A 11x17 Previous Name - Xerox Business 4200
3R11540 Xerox Bold Digital Printing Paper 90gsm/24lb Bond Plain F 8.5x11 Previous Name - Xerox Color Xpressions Select
3R11543 Xerox Bold Digital Printing Paper 90gsm/24lb Bond Plain F 11x17 Previous Name - Xerox Color Xpressions Select
3R02051 Xerox Vitality Multipurpose Printer Paper 20lb Plain 8.5x14 Previous Name - Xerox Business 4200
3R2641 Xerox Vitality Multipurpose Printer Paper 20lb Plain 8.5x11 3 hole Previous Name - Xerox Business 4200
3R11541 Xerox Bold Digital Printing Paper 90gsm/24lb Bond Plain F 8.5x11 3-hole Previous Name - Xerox Color Xpressions Select
3R11542 Xerox Bold Digital Printing Paper 90gsm/24lb Bond Plain F 8.5x14 Previous Name - Xerox Color Xpressions Select
3R02531 Xerox Vitality Multipurpose Printer Paper 90gsm/24lb Bond Plain F 8.5x11 Previous Name - Xerox Business 4200
3R03317 Xerox Vitality Multipurpose Printer Paper 90gsm/24lb Bond Plain F 8.5x11 3 hole Previous Name - Xerox Business 4200
3R03871 Xerox Vitality Multipurpose Printer Paper 90gsm/24lb Bond Plain F 11x17 Previous Name - Xerox Business 4200
3R6296 Xerox® Vitality™ Multipurpose Printer Paper, 75gsm/20lb Recycled Plain A 8.5x11 Previous Name - Xerox Business Recycled Paper
30% Recycled
3R6297 Xerox® Vitality™ Multipurpose Printer Paper, 75gsm/20lb Recycled Plain A 8.5x11 3-hole Previous Name - Xerox Business Recycled Paper
30% Recycled
3R6298 Xerox® Vitality™ Multipurpose Printer Paper, 75gsm/20lb Recycled Plain A 8.5x14 Previous Name - Xerox Business Recycled Paper
30% Recycled
3R6299 Xerox® Vitality™ Multipurpose Printer Paper, 75gsm/20lb Recycled Plain A 11x17 Previous Name - Xerox Business Recycled Paper
30% Recycled
3R11376 Xerox® Vitality™ Multipurpose Printer Paper, 75gsm/20lb Recycled Plain A 8.5x11
100% Recycled
3R11760 Xerox Bold Digital Printing Paper 105gsm/ Bond Plain F 8.5x11 Misfeed jams may occur depending on media's condi-
28lb tion. If the jam occur, fanning paper before loading is
recommended. If the misfeed jams still occur, feeding
3R11761 Xerox Bold Digital Printing Paper 105gsm/ Bond Plain F 8.5x11 3-hole one sheet at a time is required.
28lb
3R11762 Xerox Bold Digital Printing Paper 105gsm/ Bond Plain F 17x11
28lb
3R11764 Xerox Bold Digital Printing Paper 120gsm/ Lightweight Heavy 1A 8.5x11
32lb cardstock
1020 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
Part
Number Paper Weight Category Paper type Size Type Remarks
3R11765 Xerox Bold Digital Printing Paper 120gsm/ Lightweight Heavy 1A 17x11
32lb cardstock
3R11767 Xerox Bold Digital Printing Paper 163gsm/ Lightweight Heavy 1A 8.5x11
60lb cardstock
3R11768 Xerox Bold Digital Printing Paper 163gsm/ Lightweight Heavy 1A 17x11
60lb cardstock
3R11770 Xerox Bold Digital Printing Paper 215gsm/ Cardstock Heavy 2A 8.5x11
80lb
3R11771 Xerox Bold Digital Printing Paper 215gsm/ Cardstock Heavy 2A 17x11
80lb
3R11800 Xerox® Bold™ Digital Printing Paper, 20% 105gsm/ Bond Plain F 8.5x11 Previous Name - Xerox Color Xpressions Planet 20
Recycled 28lb
3R11801 Xerox® Bold™ Digital Printing Paper, 20% 105gsm/ Bond Plain F 17x11 Previous Name - Xerox Color Xpressions Planet 20
Recycled 28lb
3R11803 Xerox® Bold™ Digital Printing Paper, 20% 175gsm/ Cardstock Heavy 2A 8.5x11 Previous Name - Xerox Color Xpressions Planet 20
Recycled 65lb
3R11804 Xerox® Bold™ Digital Printing Paper, 20% 175gsm/ Cardstock Heavy 2A 17x11 Previous Name - Xerox Color Xpressions Planet 20
Recycled 65lb
3R11806 Xerox® Bold™ Digital Printing Paper, 20% 215gsm/ Cardstock Heavy 2A 8.5x11 Previous Name - Xerox Color Xpressions Planet 20
Recycled 80lb
3R11807 Xerox® Bold™ Digital Printing Paper, 20% 215gsm/ Cardstock Heavy 2A 17x11 Previous Name - Xerox Color Xpressions Planet 20
Recycled 80lb
3R11815 Xerox® Bold™ Digital Printing Paper, 100% 105gsm Recycled Plain A 8.5x11 Previous Name - Xerox Planet 100
Recycled /28lb
3R11747 Xerox Vitality Index Paper 163gsm/ Lightweight Heavy 1A 8.5x11 Previous Name - Xerox 90# Index Stock
90lb Index cardstock
3R11748 Xerox Vitality Index Paper 163gsm/ Lightweight Heavy 1A 11x17 Previous Name - Xerox 90# Index Stock
90lb Index cardstock
3R11749 Xerox Vitality Index Paper 199gsm/ Cardstock Heavy 2A 8.5x11 Previous Name - Xerox 110# Index Stock
110# Index
3R13038 Xerox® Bold™ Professional Quality Paper 90gsm/24lb Bond Plain F 8.5x11
Monarch 75 ~90gsm Envelopes Heavy 2A 3.9x7.5 Misfeed jam may occur under high temperature/humid-
ity condition or with envelopes with low stiffness.
Com10 76 ~90gsm Envelopes Heavy 2A 4.1x9.5 Misfeed jam may occur under high temperature/humid-
ity condition or with envelopes with low stiffness.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1021
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Part
Number Paper Weight Category Paper type Size Type Remarks
1636 Strathmore Writing Bright White Move Mon- 24lb Envelope Extra-
arch Envelope Heavyweight
3R11470 Xerox® Bold™ Coated Satin Digital Printing 120gsm/ Lightweight Coated 1 8.5x11 Silk Text 120gsm/140gsm only When job is printed in low tem-
Paper 80lb glossy card- perature and low humidity environment, poor transfer
stock(*) of toner may be observed. If poor transfer is observed,
change 2nd transfer voltage offset.
3R11471 Xerox® Bold™ Coated Satin Digital Printing 120gsm/ Lightweight Coated 1 17x11 Silk Text
Paper 80lb glossy card-
stock(*)
3R11474 Xerox® Bold™ Coated Satin Digital Printing 140gsm/ Lightweight Coated 1 8.5x11 Silk Text
Paper 100lb glossy card-
stock(*)
3R11475 Xerox® Bold™ Coated Satin Digital Printing 140gsm/ Lightweight Coated 1 17x11 Silk Text
Paper 100lb glossy card-
stock(*)
3R11478 Xerox® Bold™ Coated Satin Digital Printing 210gsm/ Glossy Coated 2 8.5x11 Silk Cover
Paper 80lb cardstock
3R11479 Xerox® Bold™ Coated Satin Digital Printing 210gsm/ Glossy Coated 2 17x11 Silk Cover
Paper 80lb cardstock
3R11450 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Lightweight Coated 1 8.5x11 Gloss Text Environmental conditions may require that this product
Paper 80lb glossy card- be fed one sheet at a time from trays 1-4 or tray 5
stock(*) (bypass).
3R11451 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Lightweight Coated 1 17x11 Gloss Text
Paper 80lb glossy card-
stock(*)
3R11454 Xerox® Bold™ Coated Gloss Digital Printing 140gsm/ Lightweight Coated 1 8.5x11 Gloss Text
Paper 100lb glossy card-
stock(*)
3R11455 Xerox® Bold™ Coated Gloss Digital Printing 140gsm/ Lightweight Coated 1 17x11 Gloss Text
Paper 100lb glossy card-
stock(*)
3R11458 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Glossy Coated 2 8.5x11 Gloss Cover
Paper 80lb cardstock
3R11459 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Glossy Coated 2 17x11 Gloss Cover
Paper 80lb cardstock
3R11503 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Lightweight Coated 1 17x11 Gloss Text Environmental conditions may require that this product
Paper 80lb glossy be fed one sheet at a time from trays 1-4 or tray 5
cardstock (bypass).
1022 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
Part
Number Paper Weight Category Paper type Size Type Remarks
3R11506 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Glossy Coated 2 17x11 Gloss Cover
Paper 80lb cardstock
3R11680 Xerox® Bold™ Super Gloss Cover 8PT / Lightweight Coated 1 8.5x11 Environmental conditions may require that this product
170gsm glossy card- be fed one sheet at a time from trays 1-4.
stock (*)
3R11681 Xerox® Bold™ Super Gloss Cover 8PT / Lightweight Coated 1 17x11
170gsm glossy card-
stock (*)
3R11683 Xerox® Bold™ Super Gloss Cover 10pt / 219 Heavyweight Coated 1 8.5x11
gsm glossy
cardstock
3R11684 Xerox® Bold™ Super Gloss Cover 10pt / 219 Heavyweight Coated 1 17x11
gsm glossy
cardstock
3R11686 Xerox® Bold™ Super Gloss Cover 12PT/ Heavyweight Coated 2 8.5x11 Tray 5 (bypass) cannot be used for media heavier than
247gsm glossy 216gsm.)
cardstock
3R11687 Xerox® Bold™ Super Gloss Cover 12PT/ Heavyweight Coated 2 17x11
247gsm glossy
cardstock
3R11875 Xerox® Vitality™ Coated Printing Paper Gloss 120gsm/ Lightweight Coated 1 17x11
80lb Text glossy
cardstock
3R11880 Xerox® Vitality™ Coated Printing Paper Gloss 140gsm/ Lightweight Coated 1 17x11
100lb Text glossy
cardstock
3R11885 Xerox® Vitality™ Coated Printing Paper Gloss 210gsm/ Glossy Coated 2 17x11
80lb Cover cardstock
3R11690 Xerox® Vitality™ Coated Printing Paper Satin 120gsm/ Lightweight Coated 1 17x11
80lb Text glossy
cardstock
3R11695 Xerox® Vitality™ Coated Printing Paper Satin 140gsm/ Lightweight Coated 1 17x11
100lb Text glossy
cardstock
3R11855 Xerox® Vitality™ Coated Printing Paper Satin 210gsm/ Glossy Coated 2 17x11
80lb Cover cardstock
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1023
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Part
Number Paper Weight Category Paper type Size Type Remarks
3R04476 Revolution Label - High Speed Labels Label 8.5x11 1- up Previous Name - Xerox Monochrome High Speed Label
3R03139 Revolution Label - High Speed Labels Label 8.5x11 33- up Previous Name - Xerox Monochrome High Speed Label
3R12736 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 1- up Tray 5 (bypass) inhibited due to excessive jams. Environ-
Labels labels mental conditions may require that this product be fed
one sheet at a time from rays 1-4.
3R12737 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 4-up
Labels labels
3R12740 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 10-up
Labels labels
3R12741 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 30-up
Labels labels
3R12738 Xerox Digital Color Glossy Labels Heavyweight Label 2 8.5x11 CD Rom
labels
3R5771 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 1- up Loading from trays 1-4 recommended. Environmental
Labels labels conditions may require that this product be fed one
sheet at a time. Image defect may be observed around
3R5773 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 4-up the edge of the label pieces. If image defects are ob-
Labels labels served in low temperature/humidity condition, the volt-
age should be adjusted by 2nd transfer user offset.
3R6332 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 10-up
Labels labels
3R6333 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 30-up
Labels labels
3R6330 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 2-up
Labels labels
3R12373 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 17x11 6-up
Labels labels
3R12739 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 17x11 6-up Loading from trays 1-4 recommended. Environmental
Labels labels conditions may require that this product be fed one
sheet at a time. (If misfeed still occurs when feeding
one sheet at a time, load paper curled upward.)
3R11503 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Lightweight Coated 1 17x11 Gloss Text Environmental conditions may require that this product
Paper 80lb glossy be fed one sheet at a time from trays 1-4 or tray 5
cardstock (bypass).
3R11506 Xerox® Bold™ Coated Gloss Digital Printing 210gsm/ Glossy Coated 2 17x11 Gloss Cover
Paper 80lb cardstock
3R11680 Xerox® Bold™ Super Gloss Cover 8PT / Lightweight Coated 1 8.5x1 Environmental conditions may require that this product
170gsm glossy card- be fed one sheet at a time from trays 1-4.
stock (*)
1024 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
Part
Number Paper Weight Category Paper type Size Type Remarks
3R11681 Xerox® Bold™ Super Gloss Cover 8PT / Lightweight Coated 1 17x11
170gsm glossy card-
stock (*)
3R11683 Xerox® Bold™ Super Gloss Cover 10pt / 219 Heavyweight Coated 1 8.5x11
gsm glossy
cardstock
3R11684 Xerox® Bold™ Super Gloss Cover 10pt / 219 Heavyweight Coated 1 17x11
gsm glossy
cardstock
3R11686 Xerox® Bold™ Super Gloss Cover 12PT/ Heavyweight Coated 2 8.5x11 Tray 5 (bypass) cannot be used for media heavier than
247gsm glossy 216gsm.)
cardstock
3R11687 Xerox® Bold™ Super Gloss Cover 12PT/ Heavyweight Coated 2 17x11
247gsm glossy
cardstock
3R11875 Xerox® Vitality™ Coated Printing Paper Gloss 120gsm/ Lightweight Coated 1 17x11
80lb Text glossy
cardstock
3R11880 Xerox® Vitality™ Coated Printing Paper Gloss 140gsm/ Lightweight Coated 1 17x11
100lb Text glossy
cardstock
3R11885 Xerox® Vitality™ Coated Printing Paper Gloss 210gsm/ Glossy Coated 2 17x11
80lb Cover cardstock
3R11690 Xerox® Vitality™ Coated Printing Paper Satin 120gsm/ Lightweight Coated 1 17x11
80lb Text glossy
cardstock
3R11695 Xerox® Vitality™ Coated Printing Paper Satin 140gsm/ Lightweight Coated 1 17x11
100lb Text glossy
cardstock
3R11855 Xerox® Vitality™ Coated Printing Paper Satin 210gsm/ Glossy Coated 2 17x11
80lb Cover cardstock
3R04476 Revolution Label - High Speed Labels Label 8.5x11 1- up Previous Name - Xerox Monochrome High Speed Label
3R03139 Revolution Label - High Speed Labels Label 8.5x11 33- up Previous Name - Xerox Monochrome High Speed Label
3R12736 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 1- up Tray 5 (bypass) inhibited due to excessive jams. Environ-
Labels labels mental conditions may require that this product be fed
one sheet at a time from trays 1-4.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1025
GP 15 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Part
Number Paper Weight Category Paper type Size Type Remarks
3R12737 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 4-up
Labels labels
3R12740 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 10-up
Labels labels
3R12741 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 8.5x11 30-up
Labels labels
3R12738 Xerox Digital Color Glossy Labels Heavyweight Label 2 8.5x11 CD Rom
labels
3R5771 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 1- up Loading from trays 1-4 recommended. Environmental
Labels labels conditions may require that this product be fed one
sheet at a time. Image defect may be observed around
the edge of the label pieces. If image defects are ob-
served in low temperature/humidity condition, the volt-
age should be adjusted by 2nd transfer user offset.
3R5773 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 4-up
Labels labels
3R6332 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 10-up
Labels labels
3R6333 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 30-up
Labels labels
3R6330 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 8.5x11 2-up
Labels labels
3R12373 Xerox® Revolution™ Label – Matte Coated Heavyweight Label 2 17x11 6-up
Labels labels
3R12739 Xerox® Revolution™ Label – Gloss Coated Heavyweight Label 2 17x11 6-up Loading from trays 1-4 recommended. Environmental
Labels labels conditions may require that this product be fed one
sheet at a time. (If misfeed still occurs when feeding
one sheet at a time, load paper curled upward.)
1026 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 15
Revised Update: February 2024, December 2022 6 General Procedures and Information
G P 1 6 I n s t a l l a t i o n S p a c e Re q u i r e m e n t s Machine Weight
• Single tray machine = 62.5kg (137.7lb).
Purpose
To outline the general space requirements to enable safe use and adequate access for service. • Fully configured machine (3TM) = 90.9kg (200.4lb).
WARNING: Do not work in a confined space. 1 m (39 inches) space is needed for Paper Trays
safe working. • HCF = 29kg (63.9lb).
AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno • 1TM = 23.3kg (51.4lb).
un metro attorno alla macchina per la sicurezza dell'operatore. • TTM = 37.5kg (82.5lb).
VORSICHT: Nur mit ausreichendem Bewegungsspielraum (1 m) arbeiten. Machine Dimensions and Installation Space Requirements
Table 1 shows the dimensions and the installation space required for safe operation.
AVISO: No trabaje en un espacio reducido. Se necesita 1 metro de espacio para traba-
jar con seguridad. Note: The installation dimensions in Table 1, allow for a 1 metre (39.4 inches) minimum safety
work space around the machine. To acquire this minimum safety work space, it may be necessary
WARNING: USA and Canada. Do not install this machine in a hallway or exit route
to move the machine within the area specified.
that does not have 1.12 m (44 inches) of space additional to the normal space require-
ments in front of the machine. To conform with fire regulations this additional 1.12 m A gap of 100mm (4 inches) is required at the rear for airflow to fans. This is also sufficient for the
(44 inches) of space is needed in front of the machine in hallway and exit routes. DADF when raised.
Machine Height For machines with an HCF, the required install width (dimension C) includes the extra space re-
• IOT+DADF with the DADF lowered = 766.5mm (30.2 inches). quired to slide the HCF away from the machine.
• IOT+DADF with the DADF raised = 1123mm (44.2 inches). The installation dimensions in Table 1, show the machine footprint with the bypass tray and output
• IOT + DADF + STM with the DADF lowered = 880mm (34.6 inches). trays fully extended.
• IOT + DADF + STM with the DADF raised = 1236.5mm (48.7 inches). Figure 1 represents a plan view of a machine installation and is to be read in conjunction with Table
• IOT + DADF + 1TM/3TM/TTM with the DADF lowered = 1117.2mm (44 inches). 1 The dimensions A and B outline a footprint of the machine within the boundary of safe operation,
dimensions C and D. The dimension E indicates the area required for airflow/work space at the rear
• IOT + DADF + 1TM/3TM/TTM with the DADF raised = 1473.8mm (58 inches).
of the machine.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1027
GP 16 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Single tray machine 540 / 22 659 / 26 1540 / 61 2659 / 105 1540 / 61 2659 / 105 100 / 4 1000 / 40
Stacked machine (1TM, TTM or 3TM) 659 / 26 659 / 26 1659 / 66 2659 / 105 1659 / 66 2659 / 105 100 / 4 1000 / 40
Stacked machine (1TM, TTM or 3TM) with HCF 932 / 36.6 671 / 27 1932 / 76 2932 / 115.4 1659 / 66 2659 / 105 100 / 4 1000 / 40
Stacked machine (1TM, TTM or 3TM) with GAR 659 / 26 659 / 26 1659 / 66 2659 / 105 1659 / 66 2659 / 105 100 / 4 1000 / 39.4
Finisher
Stacked machine (1TM, TTM or 3TM) with GB 1147 / 45 659 / 26 2147/ 86 3147/ 124 1659 / 66 2659 / 105 100 / 4 1000 / 39.4
Finisher
Stacked machine (1TM, TTM or 3TM) with GAR Fin- 1510 / 59.4 659 / 26 2510 / 98.8 3510 / 138.1 1659 / 66 2659 / 105 100 / 4 1000 / 39.4
isher and HCF
Stacked machine (1TM, TTM or 3TM) with GB Fin- 1194 / 47 659 / 26 2194 / 86.3 3194 / 125.7 1659 / 66 2659 / 105 100 / 4 1000 / 39.4
isher and HCF
1028 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 16
Revised Update: February 2024, December 2022 6 General Procedures and Information
Power Consumption
Refer to Table 2.
Table 2 Power consumption
Region Voltage Power Consumption Value (kW)
Operation Modes
Refer to Table 3 and Table 4.
Table 3 Operation modes
Mode State
Sub power off The controller is maintained with the programs running.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1029
GP 17 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Print Head Operating Off Off Off Off Note: Blue Angel Europe criteria measured in accordance with RAL-UZ 122.
Assembly state
– Table 1 contains the maximum value in decibels of noise that can be generated by the
Fusing Fan Temperature Temperature Temperature Off Off
controlled slow control in control in stop C7130F.
or fast rotation stop or ro- or rotate (slow)
tate (slow) Table 1 Maximum noise limits for C7130F
Black and White Mode Full Color Mode
Marking Fan Temperature Temperature Temperature Off Off
controlled, ei- control led control led ei- Measured PPM IOT Full System IOT Full System
ther stopped or either stop ther stop or
slow or fast or slow slow rotation Standby dB(B) 20 3.65 3.21 3.65 3.21
rotation rotation
Run continuous dB(B) 6.33 7.11 6.32 7.14
ESS (Refer- Operating Standby Standby Ready to Inactive
ence only) state receive Standby dB(B) 25 3.80 3.21 3.80 3.21
Storage
• Altitude: 0 to 3100 metres (0 to 10170 feet).
1030 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 18
Revised Update: February 2024, December 2022 6 General Procedures and Information
G P 1 9 O b t a i n i n g A u d i t a n d D e v i c e Lo g s 2. Access the web UI by entering the IP address into a web browser on a PC on the same network
as the machine.
Purpose
To obtain then download device data for analysis by 2nd level support. The machine needs to be 3. Log in to the web UI as an administrator. Refer to GP 23 Customer Administration Tools.
out of Diagnostics GP 1, if you need to enable HTTPS or you will get an error. 4. Click System .
Note: It may not be possible to obtain a device log if the device executed a reboot after an error 5. Click Logs .
occurred. To enable the device log collection enter dC131 then set the NVM chain-link code 700- 6. Click Device Log .
530 value to 0. Repeat the device log procedure then reset the NVM chain-link code 700-530 value
7. Click Accept . The devicelog.dat file is downloaded via the web browser.
back to 1.
Procedure
Audit Log
To obtain the Audit Log:
2. Access the web UI by entering the IP address into a web browser on a PC on the same network
as the machine.
a. Click Connectivity .
b. Click HTTP .
d. Click OK . You will be prompted to restart the machine, click Restart Now .
5. When the machine restarts, log back in as an administrator, then click System .
6. Click Logs .
8. Click Enable .
9. Click Export . The auditlog.txt file is downloaded via the web browser.
Device Log
To obtain the Device Log:
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1031
GP 19 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Response Response
Refer to Table 1. The first copy out time (FCOT) is the duration from the start copy request to the
Description Time (B/W) Time (color) Notes
delivery of the first copy to the output destination. Values are based on a standard job where the
original is copied at 100% from the document glass or DADF onto A4 LEF paper fed from tray 1. FCOT from the document glass to 20ppm - 6.3 20ppm - A4 or 8.5x11 LEF
centre tray (B/W priority) seconds 12.7 seconds
The first print out time (FPOT) is the duration from the print job request to the delivery of the print 25ppm - 6.3 25ppm -
in the centre catch tray. Values are based on paper fed from tray 1. seconds 12.7 seconds
30ppm - 5.8 30ppm -
Setting preferences using the Embeded Web Server
seconds 10.3 seconds
Use the Embeded Web Server to change preferences settings :
FCOT from the document glass to 20ppm - 9.0 20ppm - 8.2 A4 or 8.5x11 LEF
1. Open Embedded Web Server in a browser, then Login as admin. centre tray (color priority) seconds seconds
25ppm - 9.0 25ppm - 8.2
2. Select [Apps > Copy] .
seconds seconds
3. Select [General Settings and Policies > Background Suppression] . 30ppm - 7.6 30ppm - 7.0
4. Select [Color Copy Preferences > High Speed] seconds seconds
5. Select [Black and White Copy Preferences > High Speed] FCOT from the DADF to centre tray 20ppm - 8.7 20ppm - A4 or 8.5x11 LEF
(B/W priority) seconds 15.1 seconds
Setting priority using the Embeded Web Server 25ppm - 8.7 25ppm -
Use the Embeded Web Server to change priority settings: seconds 15.1 seconds
30ppm - 7.8 30ppm -
1. Open Embedded Web Server in a browser, then Login as admin.
seconds 12.8 seconds
2. Select [System/Defaults & Policies] .
FCOT from the DADF to centre tray 20ppm - 11.5 20ppm - A4 or 8.5x11 LEF
3. Select [Common > First Page Printing Optimization] . Set for Color OR Black and White as re- (color priority) seconds 11.4 seconds
quired for the job. 25ppm - 11.5 25ppm -
seconds 11.4 seconds
4. Select [Common > Color Printing Optimization] . Set for Color OR Black and White as required
30ppm - 10.1 30ppm - 9.3
for the job.
seconds seconds
5. Select [Close] .
FPOT (B/W priority) 20ppm - 5.6 20ppm - A4 or 8.5x11 LEF
seconds 11.2 seconds
25ppm - 5.6 25ppm -
seconds 11.2 seconds
30ppm - 4.2 30ppm - 9.2
seconds seconds
1032 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 20
Revised Update: February 2024, December 2022 6 General Procedures and Information
Response Response G P 2 1 Re s t r i c t i o n o f H a z a r d o u s S u b s t a n c e s ( Ro H S )
Description Time (B/W) Time (color) Notes
Purpose
Recovery from low power mode 12 seconds 12 seconds From low power mode to To provide information on the RoHS Directive.
ready to copy, print or
fax
The RoHS Directive restricts the use of certain hazardous substances in electrical and electronic
Recovery from sleep mode 12 seconds 12 seconds From sleep mode to equipment. It applies to equipment placed in the European Union (EU) market. The directive takes
ready to print or copy
effect from 1st July 2006.
Main power on time to ready to 60 seconds 60 seconds
print or less or less Note: Currently these restrictions are only for the European Union (EU) market and some associ-
ated countries. For more information go to www.Xerox.com. However, Xerox has mandated that all
Sub power on time to ready to print 50 seconds 50 seconds
or less or less Xerox® VersaLink® C7120/C7125/C7130 machines must be maintained as RoHS compliant.
• Lead (Pb)
• Mercury (Hg)
• Cadmium (Cd)
Procedure
CAUTION: Failure to comply with RoHS guidelines can result in product recalls, im-
prisonment, fines or penalties.
Use only spares that are listed in the Xerox® VersaLink® C7120/C7125/C7130 Spare Parts List. Do
not use spare parts from other similar machines, even if the parts look identical. All Xerox® Versa-
Link® C7120/C7125/C7130 machines are RoHS compliant at time of manufacture and must be
maintained as RoHS compliant.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1033
GP 21 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
CAUTION: Do not switch off the machine until the reboot is complete. The machine 03. NVRAM INIT -BOOT MODE–
will reboot after the download is complete. MODE CAUTION: All customer con-
03. NVRAM INIT MODE
ARE YOU SURE? figured settings will be deleted.
5. Scroll through the SPECIAL BOOT MENU screens to select the appropriate function, refer to Ta- YES To restore the customer config-
ble 1. Follow the on screen instructions. The device may reboot, then print a report. NO ured settings, a clone file is re-
quired. Refer to GP 13.
Table 1 Next level of menu Forcibly initializes the controller NVM back to
Function Display Notes default. This is the same as initializing the Sys
- System NVM and Sys - User NVM in dC301.
DOWNLOAD –BOOT MODE– Machine starts in Firmware Download Mode.
MODE Refer to GP 4. 04. HDD -BOOT MODE– All pending jobs will be deleted. The HDD will
DOWNLOAD MODE FORMATMODE be forcibly reformatted.
04. HDD FORMAT MODE
ARE YOU SURE? CAUTION: All customer data
ARE YOU SURE?
YES on the HDD (mailboxes,
YES
NO scanned documents, user IDs
NO
LONGDIAG MODE –BOOT MODE– Performs a more detailed check than theusual and account IDs) will be deleted.
device diagnostic items at machine start. If a
1034 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 22
Revised Update: February 2024, December 2022 6 General Procedures and Information
SKIP INSTALL –BOOT MODE– Starts the machine without displaying the in- • How to Enter Admin Mode via the EWS
WIZARD stall wizard.
SKIP INSTALL WIZARD How to Enter Customer Administration Tools
ARE YOU SURE?
Perform the steps that follow:
YES
NO 1. Switch on the machine, GP 10.
2. When the machine is ready, touch Log In in the top left corner of the UI.
3. Touch Admin.
4. The User Accounts screen displays. Enter user name ‘admin’ (case sensitive) or touch admin if
the account already exists.
5. Enter the password the default administrator password is the device serial number, found inside
the front cover (case sensitive). Touch OK.
Note: If the administrator password is not the device serial number, found inside front cover
(case sensitive), ask the customer for the current password. If the administrator password is un-
known, perform GP 29 System Administrator Password Reset.
Call Closeout
Perform the steps that follow:
2. Touch Logout.
4. The admin screen is displayed. Enter the password (the default administrator password is the de-
vice serial number), found inside the front cover (case sensitive).
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1035
GP 23 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Note: If the admin password is not the device serial number, found inside front cover (case sen- G P 2 4 H o w t o S e t t h e D a t e a n d Ti m e
sitive), ask the customer for the current password. If the admin password is unknown, perform
Purpose
GP 29 System Administrator Password Reset.
To set the machine’s date and time.
5. Select Log In.
Procedure
Call Closeout Perform the steps that follow:
Perform the steps that follow:
1. Enter Customer Administration Tools, GP 23.
1. Select Admin, in the top left corner.
2. Touch Device.
2. The pull down menu is displayed. Select Log Out .
3. Touch General.
1036 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 24
Revised Update: February 2024, December 2022 6 General Procedures and Information
GP 2 5 E t he r ne t C r o ss o ver Cab l e Se t u p
Purpose
To connect and then configure the PWS to communicate with a device via a ethernet crossover ca-
ble (600T02252).
Procedure
WARNING: Switch off the electricity to the machine GP 10. Disconnect the power
cord from the customer supply while performing tasks that do not need electricity.
Electricity can cause death or injury. Moving parts can cause injury.
2. Ensure that Windows firewall and wireless network connectivity on the PWS are turned off.
CAUTION: Before changing the value of a setting ensure the original value is re-
corded. All the original values will need to be restored to the PWS at the end of the
procedure.
• Select Start and in the Search box above the Start button, type CMD , then press Enter .
b. Type ipconfig at the command prompt, then record the Local Area Connection: IPv4 Address
and Subnet Mask.
4. Configure the LAN connection of the PWS to enable communication with the device. Go to the Figure 1 Properties window
relevant procedure:
5. Double-click the entry Internet Protocol Version 4 (TCP/IPv4) .
• Windows 7.
6. Select Use the following IP address , then enter the IP address and subnet mask.
• Windows 10.
Refer to the configuration report then:
Windows 7
• Set the IP address of the laptop one number higher than the device. For example, if the IP
Perform the steps that follow:
address of the device is 192.168.196.112, set the IP address of the laptop to
1. Select the Windows Start button, then Control Panel , then Network and Sharing Centre . 192.168.196.113.
2. From the left pane, select Change adapter settings . • Set the Subnet mask of the laptop to the same as the Subnet mask of the device, Figure 2.
3. Right-click on the Local Area Connection icon . Select Properties . The Local Area Connection
Properties window will open.
4. Select Internet Protocol Version 4 (TCP/IPv4) . Select Properties , Figure 1. The Internet Proto-
col Version 4 (TCP/IPv4) Properties window will open.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1037
GP 25 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
5. Select Internet Protocol Version 4(TCP/IPv4) , then select Properties . The Internet Protocol
Version 4 (TCP/IPv4) Properties window will open.
6. Select Use the following IP address , then enter the IP address and subnet mask.
• Set the IP address of the laptop one number higher than the device. For example, if the IP
address of the device is 192.168.196.112, set the IP address of the laptop to
192.168.196.113.
• Set the Subnet mask of the laptop to the same as the Subnet mask of the device.
7. Select OK to close the properties dialog box, then OK to close the second properties dialog box.
9. Connect the ethernet crossover cable to the device, then continue with your procedure.
7. Click on OK to close the properties dialog box, then OK to close the second properties dialog
box.
9. Connect the ethernet crossover cable to the device, then continue with your procedure.
Windows 10
Perform the steps that follow:
3. Under Related settings select Network and Sharing Center , then from the task list on the left
of the screen select Change adapter settings .
1038 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 25
Revised Update: February 2024, December 2022 6 General Procedures and Information
GP 26 Speed Kit Enablement • US: The Speed Enablement Kit replacement is a part of the Product Coded Initialization Kit and
must be ordered using the DOA (Dead on Arrival) or IDR (Identical Replacement) process.
Purpose
If a replacement is needed at the time of install, and the equipment has not yet been recorded
To provide information about the process to follow when the Speed Enablement Kit is missing dur-
as installed, use the DOA process to order the Initialization Kit accessory only. The DOA should
ing machine installation. The Initialization Kit is missing and the machine has not been recorded as
be requested to be shipped via air to ensure timely delivery.
installed.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1039
GP 26 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
• XE: For Speed Enablement Kit replacements, follow the standard product replacement process G P 2 7 B i l l i n g P l a n / Re g i o n C o n v e r s i o n P r o c e s s
(DOA/TEX) for the relevant part number.
Purpose
• EMEA — E: Log a complaint in the PNP system. ISC STE (Integrated Supply Chain Service Team To provide information about the process to follow when a customer requires a billing plan change.
East) will handle the complaint and arrange shipment.
General Information
VersaLink C7130F machines are shipped from manufacturing in a neutral state. All billing plans with
are enabled with Feature Installation Key. This key will set the billing plan (Sold/Metered/PagePack),
machine speed (20/25/30ppm) and billing impression mode.
The billing plan governs what consumables are compatible with the product:
• The metered billing plan allows metered consumables to be used on a machine that is included
as part of the metered contract.
• The sold billing plan only allows sold consumables (purchased by the customer), to be used.
Note: Sold supplies can also be used in metered machines. However, metered supplies cannot
be used in sold machines (a fault code will be generated and a message displayed on the UI in-
dicating toner incompatibility).
• NA/XE Sold.
• DMO Sold.
• Worldwide Metered.
Should a customer wish to convert their billing plan, this can be done from either the user interface
or Embedded Web Server and involves obtaining the following:
• Print a configuration reportGP 14. The supplies plan will be listed as either Activated (Metered/
PagePack) or Not Activated (Sold).
1040 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 27
Revised Update: February 2024, December 2022 6 General Procedures and Information
Table 1 Initialization kit numbers • GIS - Conversion requests must be approved by the GIS Headquarter VP of Service. Request
Cha- Lin- that your field service manager contact their GIS Company VP of Service for directions. The
in k Parameter Value GIS Core Company VP of Service will require authorization to convert the machine from sold
989 014 Total Service Contract Mode 1 = Metered to metered and provide a status of your request. Do not call field engineering to obtain a
2 = Sold service plan conversion pin code.
15 = Neutral (starter cartridge, region not yet set) • XCL - Call the Customer Delivery Organization (CDO) Field support number 1-800-647-1331,
700 774 PagePack Contract Setting 0 = Unlimited (Metered/Sold) prompt 8 (license strings) for a toner conversion PIN. Provide the machine serial number and
1 = Non-PagePack Contract (NA PagePack) the total number of impressions.
2 = Pack Contract (XE PagePack) • XE - Email [email protected].
700 775 Supplies Plan Number 0 to 268435455 • USEU/USCU - Call Xerox Documentation and Software Services (XDSS) on 1-800-890-3260.
700 776 PagePack Contract Length 0 to 127 (Months) (1-126 = XE PagePack) (127 = 3. A six character pin code will be provided.
NA PagePack)
Note: The plan conversion pin code is valid for approximately 500 additional impressions after
700 777 PagePack Region Code 0 = Worldwide/Neutral
being generated.
1 = DMO/Sold
2 = NA/XE Sold 4. From the Home screen, touch the Device button. Scroll down, then touch Supplies , then Sup-
3 to 7 = Invalid plies Plan. Select either Supplies Plan Activation or Plan Conversion as necessary.
5. Select the Enter and Apply Supplies Plan Activation Code or Enter and Apply Plan Conversion
Refer to PL 26.05for the toner cartridge part numbers. Code entry field on the UI. Enter the six digit pin code that was provided.
Note: The first toner cartridge installed after the neutral starter toner cartridge sets the region 6. Select OK.
only.
Note: If converting from Metered to Sold or PagePack to Sold, an appropriate Sold toner car-
Procedure tridge must be installed immediately after the conversion process or the device will display an
Refer to the relevant procedure: incompatible toner error message.
• Conversion Process from the User Interface 7. Confirm the service plan is correct by printing a configuration report, or checking the NVM val-
ues, refer to Table 1.
• Conversion Process from the Embedded Web Server
Conversion Process from the Embedded Web Server
Conversion Process from the User Interface
Perform the steps that follow:
Perform the steps that follow:
1. From the Home screen, scroll down to Supplies, then select Details.
1. From the Home screen, touch the Device button. Scroll down, then touch Supplies , then Sup-
plies Plan. For plan conversion, record the device serial number and total impressions. For sup- 2. Scroll down, beneath Options, select Supplies Plan.
plies plan activation, record the serial number and sequence number. 3. The Supplies Plan window opens. Select either Supplies Plan Activation or Plan Conversion as
2. Contact the relevant OPCO: necessary.
• DMO - Follow the the local process. Note: The device serial number and sequence number are listed on the Supplies Activation
screen. The device serial number and total impressions are listed on the Plan Conversion screen.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1041
GP 27 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
1. From the Home screen, touch the Device button. Scroll down, then touch Billing/Usage , then
Impression Mode .
2. On the Impression Mode screen, the current BIM will be displayed alongside Current Mode.
Note: Record the serial number and sequence number to obtain a BIM pin code.
1042 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 28
Revised Update: February 2024, December 2022 6 General Procedures and Information
1. From the Home screen, select Log In , then Admin . 2. Enter the password the default administrator password is the device serial number, found inside
the front cover (case sensitive). Select Log In .
2. Enter the password (the default administrator password is the device serial number), found in-
side the front cover (case sensitive). Select Log In . 3. Scroll down, beneath Billing / Usage, select Details .
3. Scroll down, beneath Billing / Usage, select Details . 4. The Billing Details & Usage Counters window opens. Select Impression Mode .
4. The Billing Details & Usage Counters window opens. Select Impression Mode . 5. On the Impression Mode screen, enter the six digit PIN code on the Enter and Apply PIN line. Se-
5. On the Impression Mode screen, the current BIM will be displayed alongside Current Mode. lect Apply .
6. Verify that the BIM has been changed. Refer to How to Check the Customers Current BIM.
Note: Record the serial number and sequence number to obtain a BIM pin code.
The OPCO will require the machines serial number and sequence number. If the machines BIM does
not match the customers contract, the OPCO can generate a six digit PIN code to correct the BIM.
Once the OPCO has generated the PIN code, it will be provided via telephone, email or the Xerox
Software Activation Portal at https://www.xeroxlicensing.xerox.com/fik. The PIN code can be
entered:
1. From the Home screen, touch the Device button. Scroll down, then touch Billing/Usage , then
Impression Mode .
3. Use the displayed keyboard to enter the six digit PIN code, the touch Enter.
4. Verify that the BIM has been changed. Refer to How to Check the Customers Current BIM.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1043
GP 28 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
G P 2 9 S y s t e m A d m i n i s t r a t o r Pa s s w o r d Re s e t
Purpose
To reset the system administrator password.
Procedure
Perform the steps that follow:
d. Press Calculate.
a. Windows 7
b. Windows 8 or 10
• Click on the Start button, or Windows icon, type ‘Notepad’, then select from the list.
c. Copy and paste @PJL SET JOBATTR=”@RSAP=<Pin code>” into the new Notepad text
Figure 1 Notepad Example
space, Figure 1.
• Replace <Pin code> with the actual “12-digit” PIN code that you generated from the sys- d. Save the Notepad file as Reset.PJL to your computer.
tem administrator password tool. 3. Submitting the Reset.PJL file using DirectPrint utility.
• Example with PIN code: @PJL SET JOBATTR=”@RSAP=123456789123” . Note: The following files can be found in an attachment to Eureka Tip ETI 1393759.
• Admin Password Reset Tool.exe
• DirectPrint.exe
• Reset.PJL
b. Select the Reset.PJL file where you saved it to on your computer by clicking the “.....” box next
to filename.
c. Enter the IP address of the Machine in the field box under printer/IP.
d. Select Print .
1044 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 29
Revised Update: February 2024, December 2022 6 General Procedures and Information
e. A job completed tone will sound at the machine and changes are being made can be ob- G P 3 0 H o w t o Pr i n t t h e Fa x Re p o r t s
served on the UI.
Purpose
Note: The process only takes a few seconds. If the UI screen hangs during the process, hold To print the machine’s fax protocol report.
the power/wake button to shutdown the machine. Then power the machine back on using
Procedure
the power/wake button.
Perform the steps that follow:
f. The administrator password should now be the device serial number, found inside front cover
(case sensitive). Use the EWS to access the device to confirm. 1. Enter Diagnostics, GP 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1045
GP 30 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
G P 3 1 P r i n t / C o p y O r i e n t a t i o n D e fi n i t i o n s G P 3 2 D e v i c e S p e c i fi c a t i o n
Purpose Configuration Options
To describe the print/copy orientation definitions. The Xerox® VersaLink® C7120/C7125/C7130 Color Multifunction Printer is available as a basic ma-
chine with tray 1. It is also available in various configurations using the options that follow:
Definitions
Refer to Figure 1. Be aware of the points that follow: General
• Inboard edge - can also be described as the top edge or side edge. For the space requirements, environment range and the print out time. Refer to:
• In process direction - can also be described as the slow scan direction. • GP 16 Installation Space Requirements.
• Cross process direction - can also be described as the fast scan direction. • GP 18 Environmental Data.
• Envelope tray.
• Exit 2 tray.
Output Options
• GAR-Finisher.
• GB-Finisher.
• Convenience stapler.
1046 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 31
Revised Update: February 2024, December 2022 6 General Procedures and Information
• VOIP fax.
• Work surface.
Note: The service manual covers all of the above configurations. Within the manual, ignore any
references to options that are not installed.
Machine Identification
The diagrams that follow illustrate some of the machine configurations:
Figure 2 1TM
Figure 1 Printer
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1047
GP 32 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
G P 3 3 H o w t o Re - E n t e r O p t i o n a l Fe a t u r e I n s ta l l a t i o n K e y s
Purpose
To explain how to re-enter optional feature installation keys after installation of a new HDD/SDD.
Procedure
Perform the following:
c. Contacting the Licensing Admin Centre (USSG/XCL) or the Xerox sales representative (XE/
DMO).
Figure 4 3TM and Global B Finisher 2. Enter the Feature Installation keys(s). Perform the following:
• Xerox® VersaLink® C7130 with TTM, Global B Finisher, 3K HCF, and Optional Booklet Maker a. Select the Device icon on the UI.
b. Select Tools.
d. Select Feature Installation. Enter the Feature Installation key, then select OK. If necessary,
enter the second Feature Installation key.
1048 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual GP 33
Revised Update: February 2024, December 2022 6 General Procedures and Information
G P 4 0 G l o s s a r y o f Te r m s , A c r o n y m s a n d A b b r e v i a t i o n s Term Description
Where possible unit designations as appear in ISO 1000 (International Organization for Standard- BT Busy Tone
ization) and Xerox Standard MN2-905 have been used. All measurements appear in ISO units fol-
BCR Bias Charge Roll
lowed by any conversionin brackets e.g.; 22.5mm (0.885 inches)
BTR Bias Transfer Roll
Refer to Table 1.
C Celsius
Table 1 Abbreviations
Description CAT Customer Admin Tool
Term
CBC Customer Business Center
1TM One Tray Module
CCD Charged Coupled Device
3TM Three Tray Module
CCM Copy Controller Module
AAA Authentication, Authorisation and Accounting
CCS Copy Controller Service
ABS Automatic Background Suppression.
CentreWare CentreWare internet services is the embedded HTTP server application that
AC Alternating Current is available on network enabled machines. It enables access to printing,
faxing and scanning over the internet.
ACAST Anti Counterfeiting Activities Support/Strategy Team
CIPS Common Image Path Software
ACL Alternating Current Live
CIS Contact Image Sensor
ACN Alternating Current Neutral
CL Copy Lighter. A copy density setting
AGC Automatic Gain Control
CQ Copy Quality
AHA Advanced Hardware Architecture
ARP Address Resolution Protocol. Converts an IP address to a MAC address. See CSE Customer Service Engineer
RARP.
CVT Constant Velocity Transport
ASIC Application Specific Integrated Circuit
CWIS CentreWare Internet Services (also known as Web UI)
B Bels (applies to sound power level units)
DADF Dual Auto Document Feeder
Binding Part of the communication between modules.
dB Decibel (applies to sound pressure level units)
BM Booklet Maker
dC Diagnostic code
BootP Boot Protocol. AN IP protocol for automatically assigning IP addresses.
DC Device Controller, generic term for any module that acts as a image han-
BPS Bits Per Second dling device e.g., SIP. Digital Copier
DCN Disconnect
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1049
GP 40 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
DCS Digital Command Signal ENS Event Notification Service. Used by a software module to alert another
module of an event.
DDNS Dynamic Domain Name System
EOM End Of Message
DH Document Handler
EOP End Of Procedure
DHCP Dynamic Host Config Protocol (similar to BootP)
EOR End Of Retransmission
DIMM Dual In-line Memory Module
EPA Environmental Protection Agency
DIP Dual In-line Package (switch)
EPC Electronic Page Collation (memory dedicated to temporary retention of im-
ages captured from the scanner and network controller)
DIS Digital Identification Signal
EPROM Erasable / Programmable Read Only Memory
DLM Dynamically Loadable Module
ERR End Retransmission Response
DM Document Manager
ERU Engineer Replaceable Unit
DMA Direct Memory Access
ESD Electrostatic Discharge
DMO Developing Markets Operations
ESS Electronic Sub-System (equivalent to NC)
DMO-E Developing Markets Operations East
EU European Union
DMO-W Developing Markets Operations West
EUR Europe
DPI Dots per inch
FAR Fully Active Retard feeder
DRAM Dynamic Random Access Memory
Fax Facsimile
DST Daylight Saving Time
FCOT First Copy Out Time
DT Dial Tone
FDI Foreign Device Interface
DTMF Dual Tone Multiple Frequency
FIFO First In First Out
DTS Detack Saw
Firmware Software in a ROM
Dust Off Routine to return machine to pre-install state
FLASH On board erasable and re-programmable non volatile memory
DVMA Direct Virtual Memory Access
FOIP Fax Over Internet Protocol
EH&S Environmental Health and Safety
FPGA Field Programmable Gate Array
EJS Easy Java Simulation
FPOT First Print Out Time
ELT Extract, Load, Transform
FRU Field Replaceable Unit
Embedded Fax A fax system included in a system device
FRU Fuser Replacement Unit
EMC Electromagnetic Compatibility
FTP File Transfer Protocol
EME Electromagnetic Emission
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Revised Update: February 2024, December 2022 6 General Procedures and Information
I2C-bus Inter Integrated Circuit bus. This provides a simple bidirectional 2-wire bus KO Key Operator
for efficient inter-IC control. All I2C-bus compatible devices incorporate an
interface which allows them to communicate directly with each other via LAN Local Area Network
the I2C-bus.
LCD Liquid Crystal Display
ID Identification
LCSS Low Capacity Stapler Stacker
IDG Inter document gap
LDAP Lightweight Directory Access Protocol (allows sharing of corporate phone
IFax Internet Fax book information)
IIT Image Input Terminal
LE Lead edge
Intlk Interlock
LED Light Emitting Diode
ioctl input/output control
LEF Long Edge Feed
IOT Image Output Terminal
LOA Load Object Attributes
IP Internet Protocol
LPD Line Printer Daemon
IPA Image Processing Accelerator. Used by the machine scanning services to
convert scanned images to a standard format e.g. for scan to file / scan to LPH LED Print Head. An LED array in close proximity to and the same width as
E-mail for network transmission. the photoreceptor. Individual LEDs are switched on/off to develop the im-
age on the xerographic drum.
IPS Image Processing Service
lpi Lines per inch
IPSec Internet Protocol Security
LVF BM Low Volume Finisher Booklet maker
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6 General Procedures and Information Revised Update: February 2024, December 2022
LVPS Low Voltage Power Supply NOHAD Noise, Ozone, Heat, Airflow and Dust
MAC Address Media Access Code. This is the basic, unique identifier of a networked de- OA Open Architecture
vice. An incoming message is analysed and an address in another form,
such as an IP address, is resolved by a lookup table to a MAC address. The OCT Offsetting Catch Tray
message is then directed to, and accepted by the equipment thus identi-
fied. It is the burnt-in, hardware address of a NIC. ODIO On Demand Image Overwrite
Mark Service Mark Service is the software module that tells the hardware to put toner OEM Original Equipment Manufacturer
on paper.
OPC Organic Photo Conductor
MB Megabyte (one MB = 1,048,576 bytes = 1024 kilobytes). Mail Box
OpCo Operating Company
Mb Mega bit (one million bits)
OS Operating System
MCF Message Confirmation
P/R Photoreceptor
MF Multifunction
PABX Private Automatic Branch Exchange
mm millimeter
Modem MOdulator/DEModulator. Hardware unit that converts the ‘one’ and ‘zero’ PC Personal Computer
binary values from the computer to 2 frequencies for transmission over the
public telephone network (modulation). It also converts the 2 frequencies PC Fax Personal Computer Fax
received from the telephone network to the binary values for the computer
(demodulation). PCI Peripheral Component Interface
Moire Image quality defect caused by interference between patterned originals PCL Printer Control Language
and the digital imaging process. Moire patterns are repetitive and visible
as bands, plaids or other texture. PDF Adobe Acrobat Portable Document Format
NA North America ping Packet InterNet Groper. Tool to test connections between nodes by sending
and returning test data.
NC Network Controller (equivalent to ESS)
PME Power Management Event
NC Normal Contrast. Copy contrast setting
POPO Power Off Power On
NCR No Copying Required
POO or P of O Principles of Operation
NetBIOS Network Basic Input / Output System. Software developed by IBM that
provides the interface between the PC operating system, the I/O bus, and POST Power On Self Test
the network. Since its design, NetBIOS has become a de facto standard.
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PR Photo-Receptor RS-232, RS-423, Series of standards for serial communication of data by wire. RS-232 oper-
RS-422, RS-485 ates at 20kbits/s, RS-423 operates at 100kbits/s, RS-422 and RS-485 oper-
Process Death A process has stopped working. ate at 10Mbits/s. See FireWire and USB.
S2F Scan-to-File
PSTN Private Switched Telephone Network
SA Systems Administration
PSW Portable Service Workstation
SAKO Systems Administration Key Operator
Pthread Process Thread. A very low level operating system concept for code
execution. SAR Semi-Active Retard feeder
PWB Printed Wiring Board SBC Single board controller. Copy, print and UI controllers all on one PWB with-
in the image processing module.
PWBA Printed Wiring Board Assembly
SCD Software Compatibility Database
PWM Pulse-Width Modulation
RAM Random Access Memory Server Fax A fax system that uses a remote Fax server. Faxes transmit as a Scan to File
job sent to the server. Fax receive as print jobs submitted to the Connection
RARP Reverse Address Resolution. Reverse of ARP. Converts a MAC address to an Device.
IP address. The document centre resolves its address using RARP. See also
MAC, NIC and ARP. SEF Short Edge Feed
RNR Receive Not Ready SMART Systematic Material Acquisition Release Technique
RoHS Restriction of Hazardous Substances SMB Server Message Block. Microsoft Server / Client Communications protocol
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SMP Service Maintenance Pack (contains a software package) TIFF Tagged Image File Format
SOK Software Option Key (also known as a SOIM-Subscriber Identity Module) TTM Tandem Tray Module
SPI Service Provider Interface. Steps to process a job. UART Universal Asynchronous Receiver Transmitter
TAR or tar An archive file format, derived from Tape ARchive WEB UI CentreWare Internet Services
TCP/IP Transmission Control Protocol/Internet Protocol XPS XML Paper Specification (printing format)
Template A collection of Scan to File attributes that can be conveniently re-used. XSA Xerox Standard Accounting
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Revised Update: February 2024, December 2022 6 General Procedures and Information
G P 4 1 Fo r e i g n D e v i c e I n t e r fa c e S e t u p
Purpose
This procedure explains the process for configuration and installation of a Foreign Device Interface
(FDI).
CAUTION: Do not install a Foreign Device Interface (FDI) until the Xerox® device is
configured for FDI use. To do so may damage the FDI and components within the Xe-
rox® device.
Note: If the procedural steps of the FDI Installation Procedure are performed out of sequence the
“Convenience” selection tab on the “Login/ Logout Settings” page of the EWS may not display. To
correct this malfunction, perform the FDI Removal Procedure, then continue from step 1 of the FDI
Figure 1 FDI DIP Switches
Installation Procedure.
d. Replace the FDI top cover, then secure with the 3 Phillips screws.
1. Ensure the Xerox® device is configured to use a FDI. Go to Configuring the Foreign Device
3. Use the harness supplied with the FDI kit to connect the FDI at J1 Figure 1, to P/J351 on the
Interface.
ESS PWB.
2. Set the FDI dip switches.
4. Use the 3 round Velcro® stickers, supplied with FDI kit, to secure FDI adaptor onto the Xerox®
a. Remove the 3 Phillips screws on under side of the FDI. device.
b. Remove the FDI top cover to gain access to the internal DIP switches. Note: The CRD (CRD= Cost Recovery Device. This is any type of external 3rd Party Vendor or Xe-
c. Set DIP switches as shown in, Figure 1. rox provided Foreign Device accessory such as a Vend Station, Coin- Op, Card Reader, etc. that
will connect through a foreign interface serial port) TO FDI harness is typically provided from
the CRD supplier. Confirm the cable is for the specific Xerox® equipment. If not, it may cause
damage to FDI unit or may cause improper functionality. Advise the customer to consult with
the CRD provider for further instruction.
Note: Only permit the connection of a CRD Additive type device to a Xerox® device with a
speed capability of >70 ppm/cpm. The connection of a CRD Subtractive type device to a Xe-
rox® >70 ppm/cpm device can cause issues with the customer's ability to collect funds properly.
5. Connect the Cost Recovery Device (CRD) to P2 on the FDI adaptor, Figure 1.
7. Observe the UI screen. Confirm the UI displays one of the following messages “Insert Coin”, “In-
sert Card” or “Insert Car or Coin” as appropriate, depending on the type of CRD installed.
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6 General Procedures and Information Revised Update: February 2024, December 2022
If the appropriate message does not display, enter dC131 NVM location 850-007, then set the Note: For further FDI service information on:
value in accordance with Table 1.
• NVM Settings.
8. Enter dC131 NVM location 850-001. Ensure that the NVM value is set to 1. Refer to Table 1. • Harnesses.
9. Enter dC131. Set the NVM location values in Table 1 depending on the type of device and the • Trouble Shooting.
customer’s preferences.
• Fault Codes.
• Test Tools.
Refer to the document “Bear FDI Setting per Product V1.22.00.pdf “ in GSN library #14131.
1056 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 6 General Procedures and Information
850-001 FDI Connection FDI is present. Automatically recognized only when FDI is con- 0 = disabled (default)
nected upon M/C power on.Disabling FDI-CRD function, must en-
1 = enabled
ter [0], turn off MC and remove the FDI connection.
850-007 Accessory Type Type of Cost Recovery Device connected.This function is for UI 0 = None or Foot Switch (default) XC, XE, DMO, FX
Message.Disabling FDI-CRD function, must enter [0], turn off MC
1 = Additive Mode (UI msg = Use a Valid Card ) XC, XE, DMO, FX
and remove the FDI connection.
2 = Subtractive Mode (UI msg = Use a Valid Card ) FX
3 = Dispenser - Subtractive Mode (UI msg = Use a Valid Card ) XC, XE, DMO, FX
4 = Coin-Op Kit - Subtractive Mode (UI msg = Insert Coins ) XC, XE, DMO, FX
5 = Multiple connection of CopyLyzer & Dispenser - Subtractive Mode (UI FX
msg = Use a Valid Card ) FX
6 = Multiple connection of CopyLyzer & Coin-Op Kit - Subtractive Mode (UI XC, XE, DMO, FX
msg = Insert Coins or Use a Valid Card ) XC, XE, DMO, FX
7 = Multiple connection of Dispenser & Coin-Op Kit - Subtractive Mode (UI
msg = Insert Coins or Use a Valid Card )
8 = Not Applicable
9 = Not Applicable
10 = D-Card Reader DCS-5005 (UI msg = Use a Valid Card )
11 = Not Applicable
12 = Not Applicable
850-009 Print Job Control Disable / Enable controlling charge print jobs by FDI-CRD 0 = disabled (default)
1 = enabled
850-010 Interrupt Disable / Enable the function of Interrupt at Subtractive CRD 0 = disabled (default)
Function configuration.
1 = enabled
850-013 Scan-Ahead Enable/Disable Scan-Ahead Feature with FDI-CRD.This function is 0 = Disable Scan-Ahead (default)
Function not effective if [850-030] = 0.
1: Enable Scan-Ahead
850-014 FDI Connect Amount of time for MC to wait for FDI-CRD to boot-up after MC 0 = Wait for 10 seconds (default)1 - 9 = Number of minutes to wait before
Wait Time is power ON. If MC did not detect FDI-CRD within time, the sys- fault is declared.
tem declares a fault (121-333).
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NVM
loc. Name Function Values Configuration
850-015 Scan/Fax/Inter- Disable / Enable controlling charge on Scan/Fax/Internet Fax jobs 0 = disabled (default)
net Fax Job at storing and sending in Fax/Internet Fax jobs. Valid only when
1 = enabled
Control charge type is Xerox Card, JIS II Card or IC Card. (Multiple con-
nection of CRD devices with the above the charge types)
850-016 Operational 0 = All Xerox Europe1 = Cancel2 = Pause automatically clear remaining jobs
when Job-in-Proc- Note: This function is only available in FX/FX-IBG Market.
ess is disabled Change system behavior based on Subtractive CRD or CRD set to
and Subtractive Subtractive Mode, and Job-in-Process is disabled.
Mode CRD is
connected
850-017 Use of card num- Disable / Enable charging Print Jobs to Card Number when the 0 = disabled (default)
ber upon Print card were inserted.
1 = enabled
Job Control
Note: Valid only when Print Job Control [850-009] is enabled.
850-018 Paper Transfer in Disable/Enable single-sheet feed mode during Duplex Printing, 0 = Regular Speed
Duplex Mode when Subtractive CRD is connected.
1 = Single-Sheet Feed Mode (default)
850-030 Copy Job Control Disable / Enable controlling charge copy jobs by FDI-CRD 0 = disabled (default)
1 = enabled
700-125 Job Cancel Timer Amount of time (unit = seconds) until Paused Job is cancelled Variable
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Revised Update: February 2024, December 2022 6 General Procedures and Information
Configuring the Foreign Device Interface 3. Disconnect the FDI adaptor from the Xerox® device.
1. Enter Admin Mode via the Embedded Web Server (EWS), GP 23. 4. Switch on the Machine, GP 10.
2. Ensure HTTPS (SSL) is enabled: 5. Check dC125 Active Faults. If FDI faults are listed, perform the appropriate RAP.
b. In the list under the heading “Protocols” select the HTTP tab, then if necessary position the
on screen slide switch to enable HTTPS (SSL).
c. Select OK .
5. In the list under the heading “Login Method” within the Convenience tab touch Select .
Note: If the procedural steps of the FDI Installation Procedure are performed out of sequence
the “Convenience” selection tab on the “Login/ Logout Settings” page of the EWS may not dis-
play. To correct this malfunction, perform the FDI Removal Procedure, then continue from step
1 of the FDI Installation Procedure.
6. On the “Convenience Login” screen enter the IP Address 11.1.1.1 (NOTE: the IP address does not
need to function), then select OK .
11. In the list under the heading “Accounting Methods” within the Auxiliary Device tab touch Select
.
12. Select the appropriate Device Type and What to Track, then select OK .
14. After the device reboots, switch off the machine, GP 10.
• 850-001.
• 850-007.
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6 General Procedures and Information Revised Update: February 2024, December 2022
G P 4 2 H e x t o D e c Co n v e r s i o n d C 1 1 8 J a m Co u n t e r
Purpose Purpose
To provide the procedure for HEX to DEC conversion. To view the number of jams that have occurred. dC118 Jam Counters records the number of occur-
rences of a jam and allows the counters to be sorted by occurrences.
Procedure
Perform the steps that follow: Procedure
1. Enter Diagnostics, GP 1.
Using Windows 7:
2. Touch dC118 Jam Counter.
1. Go to: Start > All Programs > Accessories > Calculator.
Note: There will be a delay while the machine retrieves the jam counter data.
2. Click the calculator View menu button.
3. A list of jams that have occurred is displayed.
3. Select Programmer
4. Touch Close to return to the Diagnostics screen.
4. Select the Hex button.
5. Exit diagnostics, GP 1.
5. Enter the Hex number.
1. In the search window (next to the Start button or Windows icon, type Calculator . Then select
Calculator from the list.
3. Select Programmer .
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Revised Update: February 2024, December 2022 6 General Procedures and Information
Procedure Procedure
1. Enter Diagnostics, GP 1. 1. Enter Diagnostics, GP 1.
Note: There will be a delay while the machine retrieves the fault counter data. 3. The dC122 Shutdown History screen is displayed.
3. A list of faults that have occurred on the machine is displayed. 4. Touch Failures to choose between:
• Failures
• Last 40 Faults
6. Exit diagnostics, GP 1.
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6 General Procedures and Information Revised Update: February 2024, December 2022
d C 1 2 5 A c t i v e Fa u l t s
Purpose
To view the current faults.
Procedure
1. Enter Diagnostics, GP 1.
Note: There will be a delay while the machine retrieves the fault data.
3. A list of current faults is displayed.
5. Exit diagnostics, GP 1.
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Revised Update: February 2024, December 2022 6 General Procedures and Information
d C 1 2 6 S y s t e m Re g i s t r a t i o n A d j u s t m e n t
Description
To measure and adjust the image to paper registration for the IOT.
Note: This routine only works correctly for A3 and 11x17 inch paper. If setting system registration for A4 and 8.5x11 inch paper, perform ADJ 60.7 Image Position. Ensure there is A3 or 11x17 inch paper
available in one of the paper trays.
Purpose
Note: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Orientation Definitions.
To measure and adjust the lead edge and side edge image to paper registration of the image output terminal by performing the routines that follow:
1. Slow Scan% (in the process direction) (measuring position: Lss - side 1 and 2. this is between the Sa line and the Sb line).
2. Side 1 / Side 2 Registration (measuring position: A, B, C and D - side 1 and 2). This adjustment is to align the side 2 image with the side 1 image, only the side 2 image is affected.
1. Lead Registration on side 1 - this will adjust measurement B. Refer to IQS 7 Registration and Figure 1.
2. Slow Scan% - this will adjust side 1 measurement Lss. Refer to IQS 2 Magnification and Figure 1.
3. Lead Registration on side 2 - this will adjust measurement B. Refer to IQS 7 Registration and Figure 2.
4. Side Registration on side 1 - this will adjust measurement A. Refer to IQS 7 Registration and Figure 1.
5. Side Registration on side 2 - this will adjust measurement A. Refer to IQS 7 Registration and Figure 2.
6. Side 1 / Side 2 Registration - this will adjust the position of the side 2 image in relation to the side 1 image. Holding the test pattern up to a bright light, the side 1 and side 2 images should align.
Procedure
Note: This procedure uses side registration as an example. When performing other adjustments, use the appropriate location on the test pattern. Refer to Purpose.
1. Enter Diagnostics, GP 1.
4. Touch Print. The test pattern will be printed, Figure 1 and Figure 2.
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5. Compare the registration of the image on side 1 and side two of the print with the specification in IQS 7 Registration. Compare the magnification of the image on side 1 and bide 2 of the print with the
specification in IQS 2 Magnification. If any measurement does not meet the specifications, go to Registration Adjustment.
Registration Adjustment
1. This procedure uses side registration as an example. When performing other adjustments, use the appropriate location on the test pattern. Refer to Purpose.
Note: The Sa and Sb locations marked on the test pattern indicate the distance from the test pattern image to the edge of the paper.
2. On the printed test pattern, measure the distance (in millimeters) at point Sa from the line to the edge of the paper on side 1 and side 2. Refer to Figure 1 and Figure 2.
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6 General Procedures and Information Revised Update: February 2024, December 2022
8. Exit diagnostics, GP 1.
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Description The serial and product numbers are held at the following locations:
Each NVM item is identified using an NVM chain link number in the form XXX-XXX.
• EPROM on the drive PWB (IOT).
Procedure • EPROM on the ESS PWB (SYS1).
1. Enter Diagnostics, GP 1.
• ESS PWB (SYS2).
2. Touch dC131 NVM Read/Write.
Note: This function must only be used when a failure has occurred. When the values at the three
3. To read NVM, enter the required chain link number. The current value will be displayed.
locations (IOT, SYS1, SYS2) are the same, there is no need to continue with the procedure.
4. To write NVM:
Procedure
a. Enter the required chain link number. 1. Enter Diagnostics, GP 1.
c. Enter a new value. 3. Select a PWB with the correct data, i.e., not grayed out.
d. Touch OK. 4. Enter the correct serial number (without prefix) in both boxes on the Serial Number screen and
e. The new value will be displayed in the Current Value box. touch Confirm.
6. Exit diagnostics, GP 1.
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d C 1 3 5 H F S I Co u n t e r Reset Upon
Chai- Replace-
Purpose n-Link Name and Description Spec Life Value (Units) ment
To view the counters for high frequency service items (HFSI).
954- Tray 3 Feed/Retard/Nudger Rolls 300000 (300K feeds) Y
Procedure 802 Feed count from Tray 3
a. Touch Reset. 954- 2nd BTR Unit A4LEF equivalent 20000000 (200K prints) Y
821 count (0.1*PV)
b. The Reset Current Value screen will open.
954- Deve HSG Y (Developer Assy Kit) 20/25ppm: 400000 (400K Y
c. Touch Yes to reset the NVM value. 830 Dev time to paper count (1PV) prints)
30ppm: 480000 (480K prints)
Note: The three previous replacement values will be modified.
954- Deve HSG M (Developer Assy Kit) 20/25ppm: 400000 (400K Y
7. To edit the specified life of an HFSI: 831 Dev time to paper count (1PV) prints)
30ppm: 480000 (480K prints)
a. Touch Spec Life.
b. The Spec Life screen will open. 954- Deve HSG C (Developer Assy Kit) 20/25ppm: 400000 (400K Y
832 Dev time to paper count (1PV) prints)
c. Enter the new value. 30ppm: 480000 (480K prints)
d. Touch OK. 954- Deve HSG K (Developer Assy Kit) 20/25ppm: 400000 (400K Y
833 Dev time to paper count (1PV) prints)
8. Touch Close to return to the HFSI Counter screen.
30ppm: 480000 (480K prints)
9. Touch Close to return to the Diagnostics screen.
954- Y Drum Cartridge A4LEF converted Drum life = 700kcycle, est PV AUTO
10. Exit diagnostics, GP 1. 840 print count (1PV) shown
20ppm: 73700 (73.7K prints)
Table 1 HFSI Details
25ppm: 87000 (87K prints)
Reset Upon
30ppm: 97200 (97.2K prints)
Chai- Replace-
n-Link Name and Description Spec Life Value (Units) ment 954- M Drum Cartridge A4LEF con- Drum life = 700kcycle, est PV AUTO
841 verted print count (1PV) shown
954- Tray 1 Feed/Retard/Nudger Rolls 300000 (300K feeds) Y
800 Feed count from Tray 1 20ppm: 73700 (73.7K prints)
25ppm: 87000 (87K prints)
954- Tray 2 Feed/Retard/Nudger Rolls 300000 (300K feeds) Y
801 Feed count from Tray 2 30ppm: 97200 (97.2K prints)
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954- C Drum Cartridge A4LEF converted Drum life = 700kcycle, est PV AUTO 956- Light Lamp Time Number of sec- 7200000 (7.2M seconds) Y
842 print count (1PV) shown 803 onds lamp on
20ppm: 73700 (73.7K prints)
956- Lamp Turn On Count Number of 6000000 (6M times) Y
25ppm: 87000 (87K prints) 804 times lamp on
30ppm: 97200 (97.2K prints)
954- K Drum Cartridge A4LEF converted Drum life = 700kcycle, est PV AUTO
843 print count (1PV) shown
20ppm: 73700 (73.7K prints)
25ppm: 87000 (87K prints)
30ppm: 97200 (97.2K prints)
954- Fusing Unit Time Count Number 18000000 (max clock 18M Y
851 of seconds between PO/PO seconds)
955- Feed Count DADF feed count from 200000 (200K feeds) Y
806 tray
955- Stamp Sol On Count DADF stamp 100000 (100K times) not appli- N/A
830 solenoid count cable for C71xx
955- Stamp Action Count DADF stamp 3000 (3K times) not applicable N/A
831 solenoid ink count for C71xx
956- Scan Count Platen scan count 6000000 (6M scans) N/A
802
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d C 1 4 0 A n a l o g Co m p o n e n t M o n i t o r i n g Chain-
Link Component Name Description
Purpose
010- Heat Roll NC Sensor: Diff The differential value of the mid heat roll sensor.
To provide tools to start (actuate) and stop (de-actuate) monitoring of specific analog components. 202
Range: -32 (low) to 1024 (high)
The nominal range of the analog value and, when monitoring is active, the current value is dis-
played. The values are updated at least every second to allow the component state to be 010- Heat Roll STS The STS temperature value of the rear heat roll
203 sensor.
monitored.
Range: 1018 (low) to 120 (high)
Procedure
071- Tray 1 Size Sensor Analog Displays the value for tray 1 paper size.
1. Enter Diagnostics, GP 1. 200
Range: 0 to 989
2. Touch dC140 Analog Component Monitoring.
072- Tray 2 Size Sensor Analog Displays the value for tray 2 paper size.
3. Touch Chain-Link. 200
Range: 0 to 247
4. Enter the relevant Chain-Link number, refer to Table 1.
073- Tray 3 Size Sensor Analog Displays the value for tray 3 paper size.
5. Touch OK. 200
Range: 0 to 247
6. Touch Start. The screen will display the information that follows: 074- Tray 4 Size Sensor Analog Displays the value for tray 4 paper size.
200
• Chain-Link number of the component. Range: 0 to 247
• Input or output code clarification. 089- R_RAD_VSP MOB sensor reading (OUT).
200
• The enabled or disabled state.
089- R_RAD_LOW_VSP MOB sensor reading (IN).
• The output level. 202
7. To temporarily change the output level of a component: 092- ATC_SNR_Y TC detection in the Y developer housing assembly.
203
a. Touch Level (wrench symbol).
092- ATC_SNR_M TC detection in the M developer housing assembly.
b. Touch the +/- buttons to enter the new value (1 to 65535). 204
010- Heat Roll NC Sensor: Inf The detected value of the mid heat roll sensor.
200
Range: 1019 (low) to 150 (high)
010- Heat Roll NC Sensor: Temp The compensated value of the mid heat roll sensor.
201
Range: 1019 (low) to 130 (high)
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Revised Update: February 2024, December 2022 6 General Procedures and Information
Procedure Procedure
1. Enter Diagnostics, GP 1. 1. Enter Diagnostics, GP 1.
3. Select the area to be initialized. Refer to Table 1. 3. Touch LED Test or Audio Test.
Table 1 NVM areas
4. Exit diagnostics, GP 1.
Area Comments
LED Test
IOT 1 Drive PWB NVM. After initializing the IOT 1 NVM, ensure the tray module
type is correctly set, refer to the 077-211 Tray Module Mismatch RAP. 1. Touch the 1 or more LEDs to be diagnosed:
• Interactive
IOT 2 Do not use.
• Error
Finisher Integrated Finisher or Office Finisher NVM.
• NFC
IFM Do not use.
• Power
IISS - IIT/IPS Scanner NVM.
• Data
IISS - Extension Do not use.
2. Touch the display pattern to be diagnosed. The selected LEDs are switched on.
Input Device DADF NVM.
3. Touch All Off.
Sys - System System area that can be set by Service
4. Touch the back button (top left) to return to the Diagnostics screen.
Sys - User System area that can be set by Service
Audio Test
Fault Counter Fault history.
1. Touch Volume. Adjust the volume as necessary.
HCS 1 Do not use.
2. Touch the pattern to be diagnosed. The audio sounds with the specified volume and pattern:
HCS 2 Do not use.
• Pattern 1
PFIM Do not use.
• Pattern 2
4. Touch Start. • Pattern 3
5. Follow the UI messages to initialize the NVM. • Pattern 4
6. Touch Close to return to the Diagnostics screen. • Pattern 5
7. Enter dC131. Ensure NVM value 790-900 is set to 1. If the NVM value had to be changed, switch • Pattern 6
off, then switch on the machine, GP 10. Verify that the Embedded Web Server is working.
3. Touch the back button (top left) to return to the Diagnostics screen.
8. Exit diagnostics, GP 1.
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6 General Procedures and Information Revised Update: February 2024, December 2022
d C 3 3 0 Co m p o n e n t Co n t r o l Output Components
When the appropriate code is entered, the component runs or energizes for a set time. The default
Purpose timeout for most components is set at 90 seconds, but can be as short as 5 seconds. Some compo-
To show the status of input components e.g. sensors, and to run or energize output components e.g. nents require that other components are run or energized at the same time. It is possible to enter
motors, solenoids. and run or energize up to 6 component control codes (not fax), but only in permitted groups. If ille-
Description gal combinations of codes are entered, the components do not run or energize.
Output and input component codes are entered into the Component Control Table on the UI, and Go to the appropriate table:
then checked individually or in permitted groups. The codes in the tables are grouped in function
• Table 6 Output Codes 005.
chain order. Refer to GP 2 Fault Codes and History Files.
• Table 7 Output Codes 042.
Note: To check the operation of the fuser temperature, tray size sensing, development housing ATC
• Table 8 Output Codes 061 and 062.
sensors and MOB sensor, refer to dC140 Analog Monitor.
• Table 9 Output Codes 071 to 078.
Go to the appropriate procedure:
• Table 10 Output Codes 091 to 094.
• Input Components
Procedure
• Output Components
1. Enter Diagnostics, GP 1.
Input Components 2. Touch dC330 Component Control.
When the appropriate code is entered, the status of the component is shown on the UI.
CAUTION: Check the component control tables for components that will damage
Note: The logic level shown on the BSD with the signal name is the actual signal as measured with the machine if run together.
a service meter. This is not necessarily the same as the logic state shown on the UI, especially where
the output is inverted. When testing components using these control codes, look for a change in 3. Touch Chain-Link.
state, not for a high or low.
4. Enter the relevant Chain-Link number.
The displayed status of the input component can be changed by causing the component status to
5. Touch OK.
change, e.g. operating a sensor with a sheet of paper.
6. Touch Start. The component will operate and the screen will display the information that
Go to the appropriate table: follows:
• Table 1 Input codes 005. • Chain-Link number of the component.
• Table 2 Input codes 042. • Input or output code clarification.
• Table 3 Input Codes 062. • The component status.
• Table 4 Input Codes 071 to 078. • Operation counter.
• Table 5 Input Codes 091. 7. Toggle Cyclic Motion to repeat the operation.
1072 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 6 General Procedures and Information
005- 005-
115 Exit Sensor Belt DADF Exit Sensor (005–115) 134
005- 005-
116 135
005- 005-
117 136
005- 005-
118 137
005- 005-
119 138
005- 005-
120 140
005- 005-
121 141
005- 005-
122 142
005- 005-
123 143
005- 005-
124 144
005- 005-
125 145
005- 005-
126 146
005- 005-
127 147
005- 005-
128 148
005- 005-
129 149
005- 005-
130 150
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6 General Procedures and Information Revised Update: February 2024, December 2022
Code Displayed Name Description General Code Displayed Name Description General
005- 005-
151 170
005- 005-
152 171
005- 005-
153 172
005- 005-
154 173
005- 005-
155 174
005- 005-
156 175
005- 005-
157 176
005- 005-
158 177
005- 005-
159 178
005- 005-
160 179
005- 005-
161 180
005- 005-
162 181
005- 005-
163 182
005- 005-
164 183
005- 005-
165 184
005- 005-
166 185
005- 005-
167 186
005- 005-
168 187
005- 005-
169 188
1074 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC330
Revised Update: February 2024, December 2022 6 General Procedures and Information
Code Displayed Name Description General Code Displayed Name Description General
005- 005-
189 201
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dC330 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Code Displayed Name Description General Code Displayed Name Description General
005- CVT APS No. 1 Sensor APS sensor 1 (Q05-218) Low = document 005-
218 present 301
005- CVT APS No. 2 Sensor APS sensor 2 (Q05-219) Low = document 005-
219 present 302
005- CVT APS No. 3 Sensor APS sensor 3 (Q05-220) Low = document Table 2 Input codes 042
220 present
Code Displayed Name Description General
005- CVT Tray Size SNR No. Tray size sensor 1 (Q05-221) Low = document
042- YMC Link Sensor YMC link sensor (Q42-200) High/Low
221 1 present
200
005- CVT Tray Size SNR No. Tray size sensor 2 (Q05-222) Low = document 042- Fusing Exhaust Fan Fail Detects using exhaust fan fail. -
222 2 present 250
005- L/H Cover Interlock Left Hand Cover Interlock Sensor Low = Sensor on 042- Marking Fan FAIL Detects marking fan fail. -
223 Sensor (Left Hand Cover 251
Close)
Table 3 Input codes 062
005- Scan Start (CVT) Scan count signal. High = on
224 Code Displayed Name Description General
005- Nudger Position Snr Nudger Position Snr(PF2) Nudger Roll is UP 062- IIT Regi Sensor Scanner registration sensor (Q62- Low = Actuated
225 (PF2) 212 212)
005- #2 Invert Sensor (PF1) Invert sensor 2 (Q05-226) Low = document 062- ADF Exist DADF present sensor (Q62-240) High = DADF
226 present 240 present
1076 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC330
Revised Update: February 2024, December 2022 6 General Procedures and Information
Code Displayed Name Description General Code Displayed Name Description General
071- #1 Pre Feed Sensor Tray 1 pre feed sensor (Q71-105) High = paper 077- IOT Feed Ready Signal Feed ready signal On/off
105 detected 120 Input
072- #2 No Paper Sensor Tray 2 no paper sensor (Q72-101) High = Paper 077- Tray Module Regi Stop Registration stop signal. On/off
101 empty 121 Signal Input
072- #2 Level Sensor Tray 2 level sensor (Q72-102) High = top of stack 077- Tray Module Feed ON Feed on signal. On/off
102 sensed 123 Signal Input
072- #2 Feed Out Sensor Tray 2 feed out sensor (Q72-103) High = Paper 077- #1 OCT Full Stack Exit 1 OCT full stack sensor (Q77- High/Low
103 Detected 124 Sensor 124)
072- #2 Tray Paper Size Sen- Tray 2 paper size sensor (Q72-104) -
077- Left Hand Interlock Left hand interlock switch (S77-300) High/Low
104 sor Digital
300 Switch
073- #3 No Paper Sensor Tray 3 no paper sensor (Q73-101) High = Paper 077- Left Hand High Cover Left hand high cover switch (S77- High/Low
101 empty 302 Switch 302)
073- #3 Level Sensor Tray 3 level sensor (Q73-102) High = top of stack 077- Front Interlock Switch Front interlock switch (S77-303) High/Low
102 sensed 303
073- #3 Feed Out Sensor Tray 3 feed out sensor (Q73-103) High = Paper 077- Tray Module Left Hand TM left hand interlock switch (S77- High = cover
103 Detected 306 Interlock Switch 306) closed
073- #3 Tray Paper Size Sen- Tray 3 paper size sensor (Q73-104) - 078- HCF1 Pre Feed Sensor HCF pre feed sensor (Q78-100) High/Low
104 sor Digital 100
074- #4 No Paper Sensor Tray 4 no paper sensor (Q74-101) High = Paper 078- HCF1 Feed Out Sensor HCF feed out sensor (Q78-101) High/Low
101 empty 101
074- #4 Level Sensor Tray 4 level sensor (Q74-102) High = top of stack 078- HCF1 No Paper Sensor HCF no paper sensor (Q78-200) High/Low
102 sensed 200
074- #4 Feed Out Sensor Tray 4 feed out sensor (Q74-103) High = Paper 078- HCF1 Level Sensor HCF level sensor (Q78-201) High/Low
103 Detected 201
074- #4 Tray Paper Size Sen- Tray 4 paper size sensor (Q74-104) High/Low 078- HCF1 Size Sensor A HCF size sensor A (Q78-202) High/Low
104 sor Digital 202
075- MSI No Paper Sensor Bypass tray no paper sensor (Q75- High = Paper 078- HCF1 Size Sensor B HCF size sensor B (Q78-203) High/Low
100 100) detected 203
077- #2 Exit Sensor Exit 2 sensor (Q77-100) High = paper 078- HCF1 Tray In Sensor HCF tray in sensor (Q78-204) High/Low
100 detected 204
077- #1 Exit Sensor Exit 1 sensor (Q77-101) High = paper 078- HCF1 Transport HCF transport interlock(S78-300) High/Low
101 detected 300 Interlock
077- Regi Sensor Registration sensor (Q77-104) High = paper 078- HCF1 Side Out Switch HCF side out switch (S78-301) High/Low
104 detected 301
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6 General Procedures and Information Revised Update: February 2024, December 2022
005- Feed Motor (CCW) Runs the DADF feed motor (MOT05- On/off 120 second timeout.
004 82.5mm/s 004) counter clockwise at 82.5mm/s.
50 seconds timeout. 005- Pre Regi Motor (CW) Runs the DADF feed motor (MOT05- On/off
012 350.0mm/s 004) counter clockwise at 300mm/s.
005- Feed Motor (CCW) Runs the DADF feed motor (MOT05- On/off 60 second timeout.
Regi Motor (CCW) Mid
005 110.0mm/s 004) counter clockwise at 110mm/s. Runs the DADF feed motor (MOT05-
50 seconds timeout. 350.0mm/s
004) counter clockwise at 250mm/s.
005- 120 second timeout.
006
005- Feed Motor (CW) Runs the DADF feed motor (MOT05- On/off
005- Feed Motor (CW) TA Runs the DADF feed motor (MOT05- 013 440.0mm/s 004) clockwise at 440mm/s. 50 sec-
007 Decelerate Low (120 004) clockwise at 110mm/s. 50 sec- ond timeout.
mm/s) onds timeout.
005- Pre Regi Motor (CW) Runs the DADF feed motor (MOT05- On/off
005- Feed Motor (CCW) Runs the DADF feed motor (MOT05- On/off 014 490.0mm/s 004) clockwise at 490mm/s. 60 sec-
008 165.0mm/s 004) counter clockwise at 165mm/s. ond timeout.
50 seconds timeout.
005- Feed Motor (CCW) Runs the DADF feed motor (MOT05- On/off
005- Feed Motor (CW) Runs the DADF feed motor (MOT05- On/off 015 330.0mm/s 004) counter clockwise at 330mm/s.
009 330.0mm/s 004) clockwise at 120mm/s. 120 sec- 50 second timeout.
ond timeout.
1078 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC330
Revised Update: February 2024, December 2022 6 General Procedures and Information
Code Displayed Name Description General Code Displayed Name Description General
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 200mm/s. 60 seconds timeout. Feed Motor (CW) 200mm/s. 60 seconds timeout.
200.0mm/s Runs the DADF feed motor 200.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off 001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 300mm/s. 60 seconds timeout. Feed Motor (CW) 300mm/s. 60 seconds timeout.
300.0mm/s Runs the DADF feed motor 300.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off 002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 490mm/s. 60 seconds timeout. Feed Motor (CW) 490mm/s. 60 seconds timeout.
490.0mm/s Runs the DADF feed motor 490.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off 003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off
005- Pre Regi Motor(CW) Runs the DADF feed motor (MOT05- On/off 005- Regi Motor(CCW) Low Runs the DADF feed motor (MOT05- On/off
016 700.0mm/s 004) clockwise at 700mm/s. 60 sec- 023 220mm/s 004) counter clockwise at 220mm/s.
ond timeout. 120 second timeout.
005- Pre Regi Motor(CW) Runs the DADF feed motor (MOT05- On/off 005- Regi Motor(CCW) Mid Runs the DADF feed motor (MOT05- On/off
017 860.0mm/s 004) clockwise at 860mm/s. 60 sec- 024 330mm/s 004) counter clockwise at 330mm/s.
ond timeout. 120 second timeout.
005- 005- Regi Motor(CW) Low Runs the DADF feed motor (MOT05- On/off
018 025 (220mm/s) 004) clockwise at 220mm/s. 120 sec-
ond timeout.
005-
019 005-
026
005-
020 005-
027
005- Regi Motor(CCW) Runs the DADF feed motor (MOT05- On/off
021 490.0mm/s 004) counter clockwise at 490mm/s. 005-
60 second timeout. 028
'Feed Motor(CCW)
Runs the DADF feed motor (MOT05- 005-
Nudger Lift Up 220mm/
004) counter clockwise at 220mm/s. 029
s
120 second timeout. 005-
030
005- Regi Motor(CCW) Runs the DADF feed motor (MOT05- On/off
022 700.0mm/s 004) counter clockwise at 700mm/s. 005- Platen Motor(CW) Runs the DADF feed motor (MOT05- On/off
60 second timeout. 031 490.0mm/s 004) clockwise at 490mm/s. 60 sec-
Feed Motor(CW) Nudg-
Runs the DADF feed motor (MOT05- ond timeout.
er Lift Down 220mm/s
004) clockwise at 220mm/s. 120 sec- 005- Platen Motor(CW) Runs the DADF feed motor (MOT05- On/off
ond timeout. 032 700.0mm/s 004) clockwise at 700mm/s. 60 sec-
ond timeout.
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dC330 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Code Displayed Name Description General Code Displayed Name Description General
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 200mm/s. 60 seconds timeout. Feed Motor (CW) 200mm/s. 60 seconds timeout.
200.0mm/s Runs the DADF feed motor 200.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off 001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 300mm/s. 60 seconds timeout. Feed Motor (CW) 300mm/s. 60 seconds timeout.
300.0mm/s Runs the DADF feed motor 300.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off 002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 490mm/s. 60 seconds timeout. Feed Motor (CW) 490mm/s. 60 seconds timeout.
490.0mm/s Runs the DADF feed motor 490.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off 003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off
005- 005- Exit2 Motor(CW) Runs the DADF feed motor (MOT05- On/off
033 043 490.0mm/s 004) clockwise at 490mm/s. 60 sec-
ond timeout.
005-
034 005- Exit2 Motor(CW) Runs the DADF feed motor (MOT05- On/off
044 700.0mm/s 004) clockwise at 700mm/s. 60 sec-
005- ond timeout.
035
005-
005- 045
036
005-
005- 046
037
005- Feed Motor (CW) Runs the DADF feed motor (MOT05- On/off
005- 047 110.0mm/s 004) clockwise at 110mm/s. 50 sec-
038 ond timeout.
005- 005- Feed Motor (CW) Runs the DADF feed motor (MOT05- On/off
039 048 165.0mm/s 004) clockwise at 165mm/s. 50 sec-
ond timeout.
005-
040 005- Feed Motor (CW) Runs the DADF feed motor (MOT05- On/off
049 220.0mm/s 004) clockwise at 220mm/s. 50 sec-
005- Exit2 Motor(CW) Runs the DADF feed motor (MOT05- On/off ond timeout.
041 220.0mm/s 004) clockwise at 220mm/s. 60 sec-
ond timeout. 005-
050
005- Exit2 Motor(CW) Runs the DADF feed motor (MOT05- On/off
042 350.0mm/s 004) clockwise at 350mm/s. 60 sec- 005- Tray Motor(CCW) Runs the DADF feed motor (MOT05- On/off
ond timeout. 051 55.0mm/s 004) clockwise at 55mm/s. 60 sec-
ond timeout.
1080 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC330
Revised Update: February 2024, December 2022 6 General Procedures and Information
Code Displayed Name Description General Code Displayed Name Description General
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 200mm/s. 60 seconds timeout. Feed Motor (CW) 200mm/s. 60 seconds timeout.
200.0mm/s Runs the DADF feed motor 200.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off 001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 300mm/s. 60 seconds timeout. Feed Motor (CW) 300mm/s. 60 seconds timeout.
300.0mm/s Runs the DADF feed motor 300.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off 002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 490mm/s. 60 seconds timeout. Feed Motor (CW) 490mm/s. 60 seconds timeout.
490.0mm/s Runs the DADF feed motor 490.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off 003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off
005- Tray Motor(CW) Runs the DADF feed motor (MOT05- On/off 005- DADF Feed Clutch Energises the DADF feed clutch On/off
052 55.0mm/s 004) clockwise at 55mm/s. 60 sec- 062 (CL05-062). 50 second timeout.
ond timeout.
005-
005- Tray Motor(CCW) Runs the DADF feed motor (MOT05- On/off 063
053 12.5mm/s 004) counter clockwise at 12.5mm/s.
60 second timeout. 005-
064
005- Tray Motor(CCW) Runs the DADF feed motor (MOT05- On/off
054 12.5mm/s 004) counter clockwise at 12.5mm/s. 005-
60 second timeout. 065
005- 005-
055 066
005- 005-
056 067
005- 005-
057 068
005- 005-
058 069
005- 005-
059 070
005- 005-
060 071
005- 005- Nip Release Solenoid Nip release solenoid (SOL05-072). 3 On/off
061 072 second timeout.
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6 General Procedures and Information Revised Update: February 2024, December 2022
Code Displayed Name Description General Code Displayed Name Description General
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 200mm/s. 60 seconds timeout. Feed Motor (CW) 200mm/s. 60 seconds timeout.
200.0mm/s Runs the DADF feed motor 200.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off 001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 300mm/s. 60 seconds timeout. Feed Motor (CW) 300mm/s. 60 seconds timeout.
300.0mm/s Runs the DADF feed motor 300.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off 002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off
Runs the DADF feed motor Runs the DADF feed motor
(MOT05-004) counter clockwise at (MOT05-004) counter clockwise at
Feed Motor (CW) 490mm/s. 60 seconds timeout. Feed Motor (CW) 490mm/s. 60 seconds timeout.
490.0mm/s Runs the DADF feed motor 490.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off 003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off
005- 005-
073 084
005- 005-
074 085
005- 005-
075 086
005- 005-
076 087
005- 005-
078 089
005- 005-
079 090
005- 005-
080 091
005- 005-
081 092
005- 005-
082 093
1082 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC330
Revised Update: February 2024, December 2022 6 General Procedures and Information
Code Displayed Name Description General Code Displayed Name Description General
Runs the DADF feed motor 042- Main Motor (175mm/s) Runs the main motor (MOT42-001) On/off
(MOT05-004) counter clockwise at 001 at 175mm/s.
Feed Motor (CW) 200mm/s. 60 seconds timeout.
200.0mm/s Runs the DADF feed motor 042- Main Motor (126mm/s) Runs the main motor (MOT42-001) On/off
Feed Motor (CW) TA (MOT05-004) counter clockwise at 002 at 126mm/s.
005-
001 Low 250.0mm/s 250mm/s. 120 seconds timeout. On/off 042- Main Motor (63mm/s) Runs the main motor (MOT42-001) On/off
003 at 63mm/s.
Runs the DADF feed motor
(MOT05-004) counter clockwise at 042- Sub Motor (175mm/s) Runs the sub motor (MOT42-004) at On/off
Feed Motor (CW) 300mm/s. 60 seconds timeout. 004 175mm/s.
300.0mm/s Runs the DADF feed motor
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at 042- Sub Motor (126mm/s) Runs the sub motor (MOT42-004) at On/off
002 Low 350.0mm/s 350mm/s. 120 seconds timeout. On/off 005 126mm/s.
Runs the DADF feed motor 042- Sub Motor (63mm/s) Runs the sub motor (MOT42-004) at On/off
(MOT05-004) counter clockwise at 006 63mm/s.
Feed Motor (CW) 490mm/s. 60 seconds timeout.
490.0mm/s Runs the DADF feed motor 042- Fusing Motor 175mm/s) Runs the fusing motor (MOT42-007) On/off
007 at 175mm/s.
005- Feed Motor (CW) TA (MOT05-004) counter clockwise at
003 Low 440.0mm/s 440mm/s. 120 seconds timeout. On/off 042- Fusing Motor 126mm/s) Runs the fusing motor (MOT42-007) On/off
008 at 126mm/s.
005-
095 042- Fusing Motor 63mm/s) Runs the fusing unit drive motor On/off
009 (MOT42-007) at 63mm/s.
005-
096 042- YMC Link Solenoid Energizes the YMC link solenoid On/off
010 (SOL42-010)
005-
097
042- 1st BTR Initialize Initialize the 1st BTR. On/off
005- Takeaway Clutch Energises the DADF takeaway clutch On/off 011
098 (CL05-098). 50 second timeout.
042- Fusing Unit Exhaust Fan Runs the fuser exhaust fan (MOT42- On/off
050 High Speed 050) at high speed.
005-
099 Rotation
Table 7 Output Codes 042 042- Fusing Unit Exhaust Fan Runs the fuser exhaust fan (MOT42- On/off
051 Low Speed 050) at low speed.
Code Displayed Name Description General Rotation
041- AllSub integrated mode Drum, dispense, waste toner box - 042- Marking Fan High Runs the marking fan (MOT42-052) On/off
001 auger and fuser exit 1 noise detec- 052 Speed Rotation at high speed.
tion processing.
042- Marking Fan Low Speed Runs the marking fan (MOT42-052) On/off
041- Drum abnormal sound Drum abnormal sound detection - 053 at low speed.
002 detection mode processing. Rotation
041- Waste toner box auger Waste toner box auger and fuser ex- -
004 and fuser exit 1 noise it 1 noise detection processing.
detection mode
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6 General Procedures and Information Revised Update: February 2024, December 2022
Table 8 Output Codes 061 and 062 Code Displayed Name Description General
Code Displayed Name Description General 073- #3 Feed Motor 1-2- Runs the tray 3 feed/lift motor On/off
003 phase (CW 1-2) Feed (MOT73-001) (1-2 phase control)
061- LPH forced ON (all- Switches on the print head assembly On/off
Direction
001 solid) (all beta pattern).
074- #4 Feed Motor 2-phase Runs the tray 4 feed/lift motor On/off
061- LPH forced ON (Cin Switches on the print head assembly On/off 001 (CW 2) Feed Direction (MOT74-001) at paper feed speed in
002 50%) (Cin 50%). the feed direction (2 phase control).
061- LPH forced ON (thyris- Switches on the print head assembly On/off 074- #4 Feed Motor 2-phase Runs the tray 4 feed/lift motor On/off
003 tor transfer) (performs thyristor transfer only. 002 (CCW 2) Lift Up (MOT74-001) at tray lift speed in
Direction the lift direction.
062- IIT Exposure Lamp Switches on the exposure Lamp. 3 On/off
002 minute timeout. 074- #4 Feed Motor 1-2- Runs the tray 4 feed/lift motor On/off
003 phase (CW 1-2) Feed (MOT74 -001) at paper feed speed
062- IIT Scan Motor (Scan Runs the scan motor (MOT62-005) - Direction in the feed direction (1-2 phase
005 direction) to drive the scan carriage 50mm (2 control)
inches) in the scan direction.
075- MSI Feed Clutch Energizes the bypass tray feed clutch On/off
062- IIT Scan Motor (Return Runs the scan motor (MOT62-005) - 001 (CL75-001).
006 direction) to drive the scan carriage 50mm (2
inches) in the return direction. 077- Takeaway Clutch Energizes the takeaway clutch On/off
001 (CL077-001).
Table 9 Output Codes 071 to 078
077- Regi Clutch Energizes the registration clutch On/off
Code Displayed Name Description General 002 (CL77-002).
071- #1 Feed Motor 1-2- Runs the tray 1 feed/lift motor On/off 077- Duplex Clutch Energizes the duplex clutch (CL77- On/off
001 phase Feed Direction (MOT71-001) at paper feed speed in 003 003).
the feed direction.
077- Exit Gate Solenoid Energizes the exit gate solenoid On/off
071- #1 Feed Motor 2-phase Runs the tray 1 feed/lift motor On/off 004 (SOL77-004).
002 Lift Up Direction (MOT71-001) at tray lift speed in
the lift direction. 077- Face up Gate Solenoid Switches the Face up gate. On/off
005
072- #2 Feed Motor 2-phase Runs the tray 2 feed/lift motor On/off
001 (CW 2) Feed Direction (MOT72-001) at paper feed speed in 077- #1 Exit Offset Solenoid Energizes the exit 1 offset solenoid On/off
the feed direction (2 phase control). 010 (SOL77-010).
072- #2 Feed Motor 2-phase Runs the tray 2 feed/lift motor On/off 077- Exit 2 Drive Motor For- Runs the exit 2 drive motor (MOT77- On/off
002 (CCW 2) Lift Up (MOT72-001) at tray lift speed in 014 ward Rotation 014) forwards (output direction).
Direction the lift direction.
077- Exit 2 Drive Motor Re- Runs the exit 2 drive motor (MOT77- On/off
072- #2 Feed Motor 1-2- Runs the tray 2 feed/lift motor On/off
015 verse Rotation 014) in reverse (intake direction).
003 phase (CW 1-2) Feed (MOT72-001) at paper feed speed in
Direction the feed direction (1-2 phase
077- TM Feed Ready Signal Switches on the feed ready signal. On/off
control)
030 Output
073- #3 Feed Motor 2-phase Runs the tray 3 feed/lift motor On/off
001 (CW 2) Feed Direction (MOT73-001) at paper feed speed in 077- IOT Regi Stop Signal Switches on the registration stop On/off
the feed direction (2 phase control). 031 Output signal.
073- #3 Feed Motor 2-phase Runs the tray 3 feed/lift motor On/off 077- IOT Feed ON Signal Switches on the feed on signal. On/off
002 (CCW 2) Lift Up (MOT73-001) at paper feed speed in 032 Output
Direction the feed direction (1-2 phase
control)
1084 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC330
Revised Update: February 2024, December 2022 6 General Procedures and Information
Code Displayed Name Description General Code Displayed Name Description General
077- TM T/A Motor 1 Full Runs the TM T/A motor 1 (MOT77- On/off 093- DISPENSE MOTOR-M Runs the M dispense motor (MOT93- On/off
033 Speed 033) at full speed. 002 002) at process speed.
077- TM T/A Motor 1 Half Runs the TM T/A motor 1 (MOT77- On/off 093- DISPENSE MOTOR-C Runs the C dispense motor (MOT93- On/off
034 Speed 033) at half speed. 003 003) at process speed.
077- TM T/A Motor 2 Full Runs the TM T/A motor 2 (MOT77- On/off 093- DISPENSE MOTOR-K Runs the K dispense motor (MOT93- On/off
035 Speed 035) at full speed. 004 004) at process speed.
077- TM T/A Motor 2 Half Runs the TM T/A motor 2 (MOT77- On/off 093- DEVE BIAS-DC-YMC Energizes the Dev. DC YMC bias On/off
036 Speed 035) at half speed. 005 voltage.
078- HCF1 Feed Motor - Feed Runs the HCF feed/lift motor On/off 093- DEVE BIAS-DC-K Energizes the Dev. DC K bias voltage. On/off
003 Direction (MOT78-003) in the feed direction. 006
078- HCF1 Feed Motor - Lift Runs the HCF feed/lift motor On/off 093- DEVE BIAS-AC-YMC Energizes the Dev. AC YMC bias On/off
004 Up (MOT78-003) in the lift direction. 007 voltage.
078- HCF1 T/A Motor Runs the HCF T/A motor (MOT78- On/off 093- DEVE BIAS-AC-K Energizes the Dev. AC K bias voltage. On/off
093 093) at low speed. 008
078- HCF1 T/A Motor Runs the HCF T/A motor (MOT78- On/off 093- DEVE CLUTCH-K Energizes the developer clutch K. On/Off. 2000ms
094 093) at high speed. 009 timeout.
094- 2nd BTR (-) Energizes the 2nd BTR (-) bias. On/off
Table 10 Output Codes 091 to 094 001
Code Displayed Name Description General 094- 2nd BTR (+) Energizes the 2nd BTR (+) bias. On/off
002
091- BCR Y DC Energizes the BCR DC Y bias voltage. On/off
001 094- 1st BTR YMC Contact Brings the 1st BTR (YMC) into con- -
003 tact with the drum.
091- BCR M DC Energizes the BCR DC M bias On/off
002 voltage. 094- 1st BTR YMC Retract Retracts the 1st BTR (YMC) from the -
004 drum.
091- BCR C DC Energizes the BCR DC C bias voltage. On/off
003 094- 1st BTR Y Outputs the 1st BTR Bias. -
005
091- BCR K DC Energizes the BCR DC K bias voltage. On/off
004 094- 1st BTR M Outputs the 1st BTR Bias. -
006
092- R_RAD_COM_DA Switches on or off the R-RAD LED. On/off
001 094- 1st BTR C Outputs the 1st BTR Bias. -
007
092- ADC shutter open Energizes the CTD shutter solenoid 150ms timeout.
002 to open the ADC shutter. 094- 1st BTR K Outputs the 1st BTR Bias. -
008
092- ADC shutter Close De-energizes the CTD shutter sole- 150ms timeout.
003 noid to close the ADC shutter.
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6 General Procedures and Information Revised Update: February 2024, December 2022
Procedure CAUTION: Do not perform this routine if installing a new ESS PWBA.
1. Enter Diagnostics, GP 1.
CAUTION: To avoid the loss of NVM data, perform this routine before performing
2. Touch dC355 Hard Disk Diagnostics.
dC301 NVM Backup Restore.
3. Touch Failure Prediction Test or Initialize Hard Disk.
Procedure
4. Follow the UI messages, then touch Start.
1. Enter Diagnostics, GP 1.
5. The result is displayed. Touch Close.
2. Touch dC363 Backup and Restore NVM Values.
6. Touch Close to return to the Hard Disk Diagnostics screen.
3. Touch either Back Up Files or Restore Files, then touch Start.
7. Touch Back to return to the Diagnostics screen.
4. Refer to the Backup / Restore NVM confirmation screen, then touch Yes to continue.
7. Exit diagnostics, GP 1.
1086 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC355
Revised Update: February 2024, December 2022 6 General Procedures and Information
d C 5 0 0 B l a n k Pa g e T h r e s h o l d Va l u e d C 5 2 7 DA D F I n d e p e n d e n t O p e r a t i o n
Purpose Purpose
To set the value that is used to determine what is a blank page when performing blank fax To automatically correct the scanned document size to the target document size.
detection.
Procedure
Procedure 1. Enter Diagnostics, GP 1.
1. Enter Diagnostics, GP 1. 2. Touch dC527 DADF In dependant Operation.
2. Touch dC500 Blank Page Threshold Value.
3. Follow the UI messages.
3. Follow the UI messages.
4. Touch Start.
4. Touch Start. 5. Follow the UI messages, then touch Confirm.
5. A single side is then scanned and the threshold value coefficient is displayed and set. 6. Touch Close to return to the Diagnostics screen.
6. Touch Close to return to the Diagnostics screen.
7. Exit diagnostics, GP 1.
7. Exit diagnostics, GP 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1087
dC500 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
d C 6 1 2 Pr i n t Te s t Pa t t e r n d C 6 7 1 Re g i s t r a t i o n M e a s u r e m e n t Cy c l e
Purpose Purpose
To print the internal test patterns. This procedure checks and adjusts color registration:
Note: All test prints should be printed long edge feed. • Performs measurement to determine the condition of the registration control.
2. Touch dC612 Print Test Pattern. • Displays the results as either OK or NG (OK=Good/Pass, NG=Not Good/Fail).
3. Select the test pattern required. Refer to IQ1 Image Quality Entry RAP. Select from the available Procedure
options for the required test pattern: 1. Enter Diagnostics, GP 1.
• Pattern number 2. Touch dC671 Registration Measurement Cycle.
• Quantity 3. Touch Start, the Registration Measurement Cycle Processing message displays.
• Paper Supply 4. Wait for the process to complete, then touch Close.
4. Touch the Start button. 7. Touch Close to return to the Diagnostics screen.
5. Touch the Close button to return to the diagnostics screen. 8. Exit diagnostics, GP 1.
6. Exit diagnostics, GP 1.
1088 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC612
Revised Update: February 2024, December 2022 6 General Procedures and Information
d C 6 7 3 Re g i s t r a t i o n C o n t r o l S e n s o r C h e c k C y c l e d C 6 7 5 Re g i s t r a t i o n C o n t r o l S e t u p Cy c l e
Purpose Purpose
This is a self-diagnostic cycle for checking that the registration detection system is operating nor- This is a setup procedure to be used after removal of key marking module components such as:
mally. Color shift is detected using a cyan patch. Any misregistration detected in the MOB sensor is • LPH.
displayed on the screen.
• 2nd BTR.
This detection result is compared with the target value to determine the OK or NG status (OK=
• IBT belt.
Good/Pass, NG=Not Good/Fail). Correction is not performed.
• IBT cleaning unit.
Procedure
• Belt module.
1. Enter Diagnostics, GP 1.
• Developer.
2. Touch dC673 Registration Control Sensor Check Cycle.
Function 1: This is a registration control full cycle that can be performed after NVM initialization.
3. Touch Start, the Registration Control Sensor Check Cycle Processing message displays.
Performing this function corrects the color registration into the predefined range. The corrected
4. Wait for the process to complete, then touch Close.
shift amount for each color is saved in the NVM and it is displayed at normal completion.
5. OK or NG is displayed in the Result column for each row.
Function 2: On entering a setup cycle, the IOT does not start. The registration control shift correc-
6. Touch Close to return to the diagnostics screen. tion amount is displayed automatically on the UI screen and is used as a tool for determining the
7. Exit diagnostics, GP 1. cause when a failure occurs.
Procedure
1. Enter Diagnostics, GP 1.
2. Touch dC675 Registration Control Setup Cycle. Readings for all four colors are displayed on the
screen. Scroll down to view more readings
3. Touch Start, the Registration Control Setup Cycle Processing message displays.
6. Exit diagnostics, GP 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1089
dC673 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
d C 9 1 9 Co l o r B a l a n c e S e t d C 9 2 4 T RC M a n u a l A d j u s t m e n t
Purpose Purpose
This procedure enables fine adjustment of the center value of the low density/medium density/high This procedure allows a manual density adjustment. It sets an offset amount of the ADC look-up ta-
density output balance for each color for copy images. ble created by the ADC patch to finely adjust the gradation.
Procedure Procedure
1. Enter Diagnostics, GP 1. 1. Enter Diagnostics, GP 1.
2. Touch dC919 Color Balance Set. 2. Touch dC924 TRC Manual Adjustment.
4. Touch on the - or + for Highlight, Midtone and Shadow to decrease or increase any of the set 4. Touch on the - or + for Low, Medium or High to decrease or increase any of these values be-
values between -4 and +4. tween -128 and +127.
6. Touch Close to return to the Diagnostics screen. 6. Touch Close to return to the Diagnostics screen.
1090 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC919
Revised Update: February 2024, December 2022 6 General Procedures and Information
d C 9 4 0 Pr o c o n O n / O f f Pr i n t d C 9 4 5 I I T C a l i b ra t i o n
Purpose Purpose
The procedure prints out the process control test pattern in two different modes. The comparison There are a total of 6 adjustments for the IIT calibration: 3 for Side 1 and 3 for Side 2.
between the two prints can help isolate process control related image quality problems. Ensure that
1.White Reference Adjustment: Calculates and sets the White Reference Correction Coefficient.
paper is loaded in tray 1 before starting this procedure as test patterns are printed.
When to perform: At shipment and after replacing the Platen Glass, Lamp Unit, Lens Unit, or CCD.
The Procon On/Off Print consists of the following: Also, CCD Calibration is to be performed after performing the White Reference Adjustment.
• Procon On Print : This is a print mode that uses the current Procon Data with the Procon (Process 2.CCD Calibration: Corrects the IIT sensitivity dispersion. When to perform: At shipment and after
Control) soft enabled and the TRC Adjustment turned on. replacing the Platen Glass, Lamp Unit, Lens Unit, or CCD. Also, CCD Calibration is to be performed
• Procon Off Print : This is a print mode that uses IOT features with the Procon routine fully turned after performing the White Reference Adjustment.
off.
3.Optical Axis Correction Reads the glass registration position (lead/side) at the platen opening
Procedure and calculates the amount of registration skew based on the variation from the target value. When
Procon On Print to perform: After replacing the Lens Unit or CCD.
1. Enter Diagnostics, GP 1.
4.Shading Correction – Side 2 Collect the Side 2 CIS shading data with white paper, and determine
2. Touch dC940 Procon On/Off Print.
the presence or absence of background. Implementation timing: Performed at factory shipment, at
3. Touch Procon On Print. Color CIS replacement, at image quality adjustment and DADF PWB replacement.
4. Touch Start. The internal test pattern Pcon PG is printed.
5.White Reference Adjustment- Side 2 To perform this before Side 2 Shading Correction to meas-
5. Check the image quality of the internal test pattern Pcon PG print. ure the whiteness of the blank paper to be used for Side 2 Shading and get ready to perform Side 2
6. Touch Close to return to the Procon On / Off Print screen. Shading Correction correctly. (When using paper that has been registered in advance to NVM 716-
131, White Reference Adjustment- Side 2 can be omitted by entering the setting value into NVM
Procon Off Print 716-131) Implementation timing: Perform only at Image quality adjustment.
1. Touch Procon Off Print.
6.CCD Calibration - Side 2 Performs Side 2 Color CIS Scan Color Correction. (Color CIS dispersion
2. Touch Start. The internal test pattern Pcon PG is printed.
correction) Implementation timing: Performed at factory shipment, at Color CIS replacement, and
3. Compare the output of the ProCon On and ProCon Off prints. Evaluate according to one of the at DADF PWB replacement. Also, perform CCD Calibration - Side 2, after Side 2 Shading Correction
following problem statements: is implemented.
• The problem involves a single color, this is an indication that the imaging unit and/or power Prerequisite
supplies or LPH may be at fault.
• Color test pattern 82E13120.
• The problem involves all colors, this is an indication that the 2nd BTR and/or transfer belt as-
Preparation
sembly may be at fault.
Note: Before carrying out the "White Reference Adjustment", "CCD Calibration", make sure that
• The ProCon Off print is OK, but ProCon On print is unacceptable, this is an indication that ADJ 60.2/ADJ 60.3 IIT Lead/Side Edge Registration is not OFF, and adjust if necessary. If it does
process control items, rather than IOT items are at fault. not meet the specs, perform ADJ 60.1 Full/Half Rate Carriage Position Adjustment. And, then per-
4. Touch Close to return to the Procon On / Off Print screen. form White Reference Adjustment and CCD Calibration.
6. Exit diagnostics, GP 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1091
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6 General Procedures and Information Revised Update: February 2024, December 2022
Note: NOTE When the Lens Unit is to be replaced, Make sure that ADJ 60.2/ADJ 60.3 IIT Lead/Side 3. Select White Reference Adjustment.
Edge Registration is correct before replacing the Lens Unit. Adjust if necessary. If it does not meet
4. Stack 10 or more sheets of new blank paper (A3 or 11x17") on the Platen and press Start.
the specs, perform ADJ 60.1 Full/Half Rate Carriage Position Adjustment. Then, replace the Lens
5. The setting will be displayed on the White Reference Setup screen. The Device carries out the
Unit and perform Optical Axis Correction. And, then perform White Reference Adjustment and CCD
following operations:
Calibration.
• Performs shading to stabilize the IIT state.
Procedure
• Obtains the shading data.
1. White Reference Adjustment
• Performs sampling of the white paper data to calculate and set the White Reference Correc-
Note: Depending on the paper used before performing the White Reference Adjustment, the NVM
tion Coefficient. (NVM 715-092 to 096 are set.)
715-106 IIT Paper Code may have to be set. To support individual paper, it is also possible to set
the item to "0: Use NVM individual paper coefficient" and enter the appropriate values in NVM • Carries out shading to reflect the result of the White Reference Adjustment.
715-102 to 105 (correction value for each paper type) to perform the White Reference Adjustment.
2.CCD Calibration
The setting values are as follows: Perform the steps that follow:
1. Enter dC131 and read NVM 715-106
1. Enter Diag Mode GP 1and select dC945 IIT Calibration.
• Default setting: 3 (C2 Paper: Factory setting) 2. Select CCD Calibration.
• 0: Use Individual Paper Coefficient NVM 715-102 to 105 (Default value during initialization) 3. Place the Color Chart (82E13120) on the Platen Glass and press Start.
as in below table.
4. The settings and results are displayed in the CCD Calibration Settings screen.
Table 1 NVM values for paper
Paper Type Weight/Size Brightness Value for NVM 715- 5. If [NG] is displayed, check the chart's orientation and cleanliness, then clean the CCD and re-
106 peat the CCD Calibration.
Digital Color 24lb/11x17 98B 5
3.Optical Axis Correction
Xpression
colotech Plus Gold 90gsm/A3 98B 6 1. Enter Diag Mode GP 1and select dC945 IIT Calibration.
Xerox buisness 80gsm/A3 98B 8 3. Open the Platen and press Start with nothing placed on the Platen Glass.
4. The following content will be displayed on the Optical Axis Correction Settings screen.
Note: When the NVM had been initialized, the value of NVM 715-106 will revert to "3: C2 Pa-
per" or the setting value of the paper that is being used. Also, as the parameter values of NVM
715-102 to 715-105 will also be initialized when "0: Use NVM Individual Paper Coefficient" is
used, record the parameter values that were set for each supported paper of NVM 715-102 to
105 in advance.
Note: For the details on NVM initialization, refer to Handling when NVM has been Initialized.
1. Change the value of NVM 715-106 to match the paper used in Table 1.
1092 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC945
Revised Update: February 2024, December 2022 6 General Procedures and Information
Note: The presence of indoor light on the Platen surface could cause interference and the edge Note: If the result is [OK], the operation can be completed even if the number of rotations is
detection may not be performed properly. still displayed.
b. Front Nut Correction Angle: (numeric display) Before carrying out the Side 2 Shading Correction, it is necessary to set the NVM 716-131 DADF pa-
c. Rear Nut Correction Angle: (numeric display) per code. If you implement White Reference Adjustment - Side 2 in advance, NVM 716- 131 is auto-
matically switched to 0, and the calculated value was already entered into NVM 716-132 to 134 (
• Front/Rear Nut Correction Angle shows a combination of+/- and a numeral.
correction value for each paper type). However, even if White Reference Adjustment- Side 2 was
• Front Nut items refer to the nuts at the front of the CCD Lens Assembly. performed in advance, NVM 716-131 should be set to "10", before performing Side 2 shading when
• Rear Nut items refer to the nuts at the rear of the CCD Lens Assembly. using Inch series paper.The setting values are as follows:
Note: If the value is an abnormal number such as 990, clean the Platen Glass and the mirror, Note: Initializing the NVM will cause the value of NVM 716-131 to revert to "1: J Paper" or the pa-
etc. and start again. This may be due to the light path being blocked. rameter value in "0: Use NVM Individual Paper Coefficient". If you implement the NVM initializa-
5. If [NG] is displayed, rotate the nut according to the display to perform correction. tion, set it to the setting value of the paper to be used, or perform a White Reference Adjustment -
Side 2.
Note: As it is difficult to control the rotation amount, it is recommended to draw a line on a
strip of paper and tape it to the tip of the Box Driver to make a mark as shown in the figure 1. Enter Diag Mode GP 1and select dC945 IIT Calibration.
below. 2. Select Side 2 Shading Correction.
3. Load two sheets of new blank paper (A3 or 11x17") in DADF, and press Start.
Note: During CIS replacement, use same paper and set NVM 716-131 to value from Table 1.
When performing image quality adjustment, perform Side 2 Shading Correction using the same
paper without changing NVM 716-131 after White Reference Adjustment - Side 2 is performed,
or if the paper to be used can be selected in NVM 716-131, re-enter NVM 716-131 and perform
Side 2 shading. However, even if White Reference Adjustment - Side 2 was performed in ad-
vance, NVM 716-131 should be set to "10", before Side 2 shading implementation when using
inch-based paper.
4. After scanning is completed, [OK] or [NG] will be displayed depending on whether the Shading
DATA retrieval has succeeded or failed.
5. If it has failed, clean the Color CIS and perform the Side 2 Shading Correction again.
6. After adjustment, perform Optical Axis Correction again. 6. Press the End button.
7. Perform Steps 2 to 7 until the result is OK.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1093
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6 General Procedures and Information Revised Update: February 2024, December 2022
5.White Reference Adjustment - Side 2 Table 2 NVM List (related to White Reference Adjustment)
Ch- Link Description Setting range Default NVM Remarks
1. Enter Diag Mode GP 1and select dC945 IIT Calibration.
ain value*1 Default
Mini- Maxi- value
2. Select White Reference Adjustment - Side 2.
mum mum setting
3. Load a single new white sheet of A3 or 11x17" in DADF, and press Start. value value List 2
O:Re-
Note: If you run without any paper loaded, it will Abort. corded
X: Not
Note: Even if it is a blank sheet do not use paper that is recycled or the Side 2 has been used.
recorded
4. When the scanning is complete, 1/10 the value of the Correction Coefficient for the paper used
White Reference Adjustment Related
is displayed on White Reference Adjustment - Side 2 screen.
715 92 W-Ref Correction 70 255 140 O Factory
Note: When White Reference Adjustment- Side 2 is completed NVM 716-131 is set to 0, and Coefficient Red Default
the Correction Coefficient of the paper used in NVM 716-132 to 134 is stored.
715 93 W-Ref Correction 70 255 140 O Factory
Coefficient Green Default
6.CCD Calibration - Side 2
715 94 W-Ref Correction 70 255 140 O Factory
1. Enter Diag Mode GP 1and select dC945 IIT Calibration. Coefficient Blue Default
2. Select CCD Calibration - Side 2. 715 102 W-Ref Correction 0 127 63 X Default
Coefficient Red value:
3. Load the Color Chart (82E13120) face down in the DADF, and press Start. (Individual paper) 63
means
Note: If the Color Chart (82E13120) is not loaded before the operation, the DADF will keep on +/_0,(No
correc-
rotating. In that case, turn the power OFF and ON. tion)
4. The settings and results are displayed in the CCD Calibration - Side 2 settings screen. 715 103 W-Ref Correction 0 127 63 X Default
Coefficient Green value:
5. If [NG] is displayed, clean the Side 2 Color CCD and repeat the CCD Calibration - Side 2. (Individual Paper) 63
means
Handling when NVM has been Initialized +/_0,(No
correc-
1. The factory default adjustment values of the NVM (NVM data marked with 0) can be found in tion)
the NVM Default Value Setting List that is bundled in Tray 1 pocket. Enter the appropriate val- 715 104 W-Ref Correction 0 127 63 X Default
ues according to the NVM Default Value Setting List. NVM 715-092 to 094, 716-058 to 060, are Coefficient Blue value:
(Individual Paper) 63
most important.
means
+/_0,(No
2. NVM 715-102 to 105 are rarely used in general. If it is being used, it is set to NVM 715-106: 0.
correc-
Record the values before initializing the NVM and enter the recorded values after the NVM initi- tion)
alization. Refer to the following NVM List (related to White Reference Adjustment) for the de-
715 106 IIT Paper code 0 9 0 X The fac-
fault values. tory de-
fault set-
• *1: The setting value at the time of NVM initialization. ting is
“3:C2
• *2: List containing the NVM factory default setting values that is bundled in Tray 1 pocket. paper”.
1094 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC945
Revised Update: February 2024, December 2022 6 General Procedures and Information
4. To turn on any of the four colors, touch the left of the two boxes below each color.
5. To turn off any of the four colors, touch the right of the two boxes below each color.
7. Touch Start.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1095
dC949 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
Procedure
1. Enter Diagnostics, GP 1.
4. Touch on the - or + for Yellow, Magenta, Cyan and Black to decrease or increase any of these val-
ues between 0 and +99. Default values are 55 for all colors.
5. Touch OK.
6. Touch Start.
9. Exit diagnostics, GP 1.
1096 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC950
Revised Update: February 2024, December 2022 6 General Procedures and Information
d C 9 8 1 M a r k i n g D a t a Pr i n t d C 9 9 1 To n e r D e n s i t y A d j u s t m e n t
Purpose Purpose
To print marking data. Adjusts toner density. Make this adjustment if the difference between the current TC target number
and the TC value number is large (30 or higher).
Procedure
1. Enter Diagnostics, GP 1. Procedure
2. Touch dC981 Marking Data Print. 1. Enter Diagnostics, GP 1.
Note: Negative numbers are permitted. For example entering -6 will result in 6 sheets being
printed. The toner density will reduce for each sheet. If +6 is entered, toner density will increase
for each sheet.
Note: If negative numbers were inputted, the first print will have a high density, with each sub-
sequent print will have a slightly lower density. If positive numbers were inputted, the first print
will have a low density, with each subsequent print will have a slightly higher density.
7. Observe numbers for TC Target and TC Value. Make further adjustments if necessary.
9. Exit diagnostics, GP 1.
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1097
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6 General Procedures and Information Revised Update: February 2024, December 2022
d C 1 0 1 0 S i g n a l s S e n d i n g Te s t d C 1 0 1 1 Re l a y O n / O f f Te s t
Purpose Purpose
For information only. Do not use this routine. For information only. Do not use this routine.
1098 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual dC1010
Revised Update: February 2024, December 2022 6 General Procedures and Information
d C 1 2 1 5 Tra n s fe r Vo l ta g e A d j u s t m e n t Ta g s / M O D s
Purpose Purpose
To adjust the transfer voltage to minimise the transfer capability difference caused by different pa- To provide a list of all the tag numbers used, together with a description of each of the machine
per type. modifications.
Procedure Description
1. Enter Diagnostics, GP 1. Each modification to the system is assigned a unique tag number. This section of the service docu-
2. Touch dC1215 Transfer Voltage Adjustment. mentation contains a listing and brief description of all change tags.
3. Follow the on screen instructions. Change tags listed in this section are listed by machine module. The module to which the tag re-
lates is identified by the tag prefix letter.
4. Touch Close.
• Manufacturing Serial Number - indicates the serial number of the factory-built machines with
the modification installed.
• Kit Number - identifies the part number of the kit or part required to install the modification.
• Parts List On - identifies the Part List location of the modification part.
• Reference - Indicates all other Tag/MOD numbers that are related to this product configuration.
These may supercede or be superceded by another Tag/MOD.
Classification Codes
The class or classification codes are described in Table 1.
Table 1 Classification codes
NAS-
G
Code Description
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dC1215 Service Manual
6 General Procedures and Information Revised Update: February 2024, December 2022
NAS-
G
Code Description
1100 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual Tags
7 Wiring Data
Plug/Jack Location List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1102
PJ Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1102
Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1123
WDs Not Listed for External Accessory Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1123
Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1124
Block Schematic Diagrams (BSDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1146
Block Schematic Diagrams (BSDs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1147
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1101
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7 Wiring Data Revised Update: February 2024, December 2022
To locate a connector, go to the appropriate table. 21. Tray module (3TM) (2 of 2), Figure 21.
• Connectors 1 to 67, Table 1. 22. Tray module (STM) (1 of 2), Figure 16.
• Connectors 100 to 136, Table 2. 23. Tray module (STM) (2 of 2), Figure 17.
• Connectors 200 to 384, Table 3. 24. Tray module (TTM) (1 of 3), Figure 22.
• Connectors 400 to 594, Table 4. 25. Tray module (TTM) (2 of 3), Figure 23.
• Connectors 600 to 7254, Table 5. 26. Tray module (TTM) (3 of 3), Figure 24.
Location Figures for PWB Connectors and In-line Connectors 28. TRANS PWB,Figure 36
Note: Part list references are given with each figure. Table 1 Connectors 1 to 67
P/J No Figure No. Item No. PJ Location
1. Drum cartridge, Figure 6.
1102 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 7 Wiring Data
P/J No Figure No. Item No. PJ Location P/J No Figure No. Item No. PJ Location
P/J6 Figure 35 9 HCF P/J101 Figure 16 4 Tray 2 paper size sensor (STM)
J10 Figure 14 16 Inlet GFI breaker (BLK) P/J101 Figure 18 4 Tray 2 paper size sensor (1TM)
P/J12 Figure 15 5 Main power switch P/J101 Figure 20 4 Tray 2 paper size sensor (3TM)
P/J14 Figure 15 4 Main power switch P/J101 Figure 24 1 Tray 2 paper size sensor (TTM)
P/J14 Figure 4 3 UI I/F PWB P/J102 Figure 1 8 DADF Document tray size sensor 2
J16 Figure 14 11 Finisher outlet (BLK) P/J102 Figure 13 9 Exit 1 OCT full stack sensor (option)
J17 Figure 14 18 Finisher outlet (WHT) P/J102 Figure 20 5 Tray 3 paper size sensor (3TM)
J18 Figure 14 13 Inlet GFI breaker (WHT) P/J102 Figure 24 3 Tray 3 paper size sensor (TTM)
J51 Figure 14 14 Inlet GFI breaker (GN/YL) P/J103 Figure 1 6 DADF tray APS sensor 3
J52 Figure 14 12 Finisher Outlet (GN/YL) P/J103 Figure 8 4 Bypass tray no paper sensor
P/J51 Figure 36 2 HCF P/J103 Figure 20 6 Tray 4 paper size sensor (3TM)
J52 Figure 14 11 Finisher outlet (GN/YL) P/J103 Figure 24 2 Tray 4 paper size sensor (TTM)
Table 2 Connectors 100 to 136 P/J106 Figure 16 3 Tray 2 no paper sensor (STM)
P/J No Figure No. Item No. PJ Location P/J106 Figure 18 3 Tray 2 no paper sensor (1TM)
P/J100 Figure 13 2 Exit 2 sensor P/J106 Figure 20 3 Tray 2 no paper sensor (3TM)
P/J101 Figure 1 7 DADF Document tray size sensor 1
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1103
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P/J No Figure No. Item No. PJ Location P/J No Figure No. Item No. PJ Location
P/J106 Figure 23 3 Tray 2 no paper sensor (TTM) P/J114 Figure 5 2 Toner CRUM connector assembly (C)
P/J107 Figure 9 4 Tray 1 paper size sensor P/J114 Figure 20 3 Tray 4 no paper sensor (3TM)
P/J107 Figure 16 2 Tray 2 level sensor (STM) P/J114 Figure 23 3 Tray 4 no paper sensor (TTM)
P/J107 Figure 18 2 Tray 2 level sensor (1TM) P/J115 Figure 1 11 DADF APS sensor 2
P/J107 Figure 20 2 Tray 2 level sensor (3TM) P/J115 Figure 5 3 Toner CRUM connector assembly (M)
P/J107 Figure 23 2 Tray 2 level sensor (TTM) P/J115 Figure 20 2 Tray 4 level sensor (3TM)
P/J107 Figure 1 3 DADF document set sensor 2 P/J115 Figure 23 2 Tray 4 level sensor (TTM)
P/J108 Figure 14 19 YMC link sensor P/J116 Figure 5 4 Toner CRUM connector assembly (Y)
P/J108 Figure 16 5 Tray 2 feed out sensor (STM) P/J116 Figure 1 10 DADF APS sensor 1
P/J108 Figure 18 6 Tray 2 feed out sensor (1TM) P/J116 Figure 24 4 Tray 4 feed out sensor (TTM)
P/J108 Figure 20 7 Tray 2 feed out sensor (3TM) P/J117 Figure 6 3 ATC sensor (K)
P/J108 Figure 23 4 Tray 2 feed out sensor (TTM) P/J118 Figure 6 3 ATC sensor (C)
P/J109 Figure 1 1 DADF document set sensor 1 P/J119 Figure 6 3 ATC sensor (M)
P/J109 Figure 6 2 Xero CRUM connector assembly (K) P/J120 Figure 6 3 ATC sensor (Y)
P/J110 Figure 6 2 Xero CRUM connector assembly (C) P/J121 Figure 5 6 Waste Toner Bottle Full Sensor
P/J110 Figure 20 3 Tray 3 no paper sensor (3TM) P/J122 Figure 8 3 MOB ADC sensor (R-rad)
P/J110 Figure 23 3 Tray 3 no paper sensor (TTM) P/J123 Figure 8 1 MOB sensor (R-rad low)
P/J111 Figure 1 15 DADF pre registration sensor P/J124 Figure 7 2 Heat roll NC sensor
P/J111 Figure 6 2 Xero CRUM connector assembly (M) P/J125 Figure 7 6 Fuser exit sensor
P/J111 Figure 20 2 Tray 3 level sensor (3TM P/J126 Figure 7 7 Environment sensor
P/J111 Figure 23 2 Tray 3 level sensor (TTM) P/J130 Figure 13 3 L/H high cover switch
P/J112 Figure 1 14 DADF registration sensor P/J131 Figure 14 2 L/H cover interlock switch
P/J112 Figure 6 2 Xero CRUM connector assembly (Y) P/J132 Figure 14 3 L/H cover interlock switch
P/J113 Figure 1 13 DADF exit sensor P/J135 Figure 15 3 Front cover interlock switch
P/J113 Figure 5 1 Toner CRUM connector assembly (K) P/J136 Figure 15 2 Front cover interlock switch
1104 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 7 Wiring Data
Table 3 Connectors 200 to 384 P/J No Figure No. Item No. PJ Location
P/J No Figure No. Item No. PJ Location
P/J221 Figure 16 1 Tray 2 feed/lift up motor (STM)
P/J200 Figure 13 1 Exit gate solenoid
P/J221 Figure 18 1 Tray 2 feed/lift up motor (1TM)
P/J201 Figure 2 21 DADF feed clutch
P/J221 Figure 20 1 Tray 2 feed/lift up motor (3TM)
P/J201 Figure 13 6 Face up tray gate solenoid (option)
P/J221 Figure 23 1 Tray 2 feed/lift up motor (TTM)
P/J202 Figure 2 20 DADF feed motor
P/J203 Figure 14 4 Drum motor
P/J202 Figure 8 7 Registration clutch
P/J222 Figure 20 1 Tray 3 feed/lift up motor (3TM)
P/J203 Figure 2 18 DADF registration clutch
P/J222 Figure 23 1 Tray 3 feed/lift up motor (TTM)
P/J203 Figure 14 1 YMC link solenoid
P/J223 Figure 20 1 Tray 4 feed/lift up motor (3TM)
P/J204 Figure 13 10 Exit 1 OCT solenoid
P/J223 Figure 23 1 Tray 4 feed/lift up motor (TTM)
P/J204 Figure 2 19 DADF registration motor
P/J224 Figure 17 2 STM takeaway motor
P/J205 Figure 8 6 Bypass tray feed clutch
P/J224 Figure 19 2 1TM takeaway motor
P/J206 Figure 8 7 Duplex clutch
P/J224 Figure 21 2 3TM takeaway motor
P/J207 Figure 14 8 Take away clutch
P/J224 Figure 22 13 TTM takeaway motor 1
P/J208 Figure 14 9 Developer K clutch
P/J226 Figure 22 12 TTM takeaway motor 2
P/J210 Figure 14 1 Fuser exhaust fan
P/J300 Figure 10 11 ESS PWB
P/J211 Figure 9 9 Tray 1 feed/lift up motor
P/J302 Figure 10 19 ESS PWB
P/J212 Figure 14 4 Fusing unit drive motor
P/J310 Figure 10 18 ESS PWB
P/J213 Figure 14 5 Main motor
P/J335 Figure 10 13 ESS PWB
P/J214 Figure 14 7 Sub motor
P/J340 Figure 10 22 ESS PWB
P/J215 Figure 14 6 Sub motor
P/J343 Figure 10 10 ESS PWB
P/J216 Figure 1 2 DADF Interlock Switch
J346 Figure 10 25 ESS PWB
P/J216 Figure 14 21 Toner dispense motor (Y, M)
P/J351 Figure 10 20 ESS PWB
P/J217 Figure 14 22 Toner dispense motor (C, K)
P/J352 Figure 25 4 Line 1 fax PWB
P/J218 Figure 13 7 Exit 2 motor
P/J353 Figure 25 3 Line 1 fax PWB
P/J219 Figure 9 2 CTD shutter solenoid
P/J355 Figure 25 2 Line 1 fax PWB/riser PWB (option)
P/J220 Figure 3 6 IIT scan motor
P/J356 Figure 25 5 Fax speaker
P/J214 Figure 14 6 Main motor
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1105
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7 Wiring Data Revised Update: February 2024, December 2022
P/J No Figure No. Item No. PJ Location P/J No Figure No. Item No. PJ Location
P/J363 Figure 25 10 Line 2 fax PWB/riser PWB (option) P/J424 Figure 11 26 Drive PWB
P/J364 Figure 25 1 Line 3 fax PWB/riser PWB (option) P/J425 Figure 11 27 Drive PWB
1106 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 7 Wiring Data
P/J No Figure No. Item No. PJ Location P/J No Figure No. Item No. PJ Location
P/J551 Figure 22 3 TTM PWB DJ612 Figure 7 1 Fusing Unit (Connect to DP612)
P/J552 Figure 22 4 TTM PWB DJ612S Figure 7 1 Fusing Unit (Connect to DP612S)
P553 Figure 17 7 STM PWB (to CPU-ROM writer) DP612 Figure 7 8 Connector (Connect to DJ612)
P553 Figure 19 7 1TM PWB (to CPU-ROM writer) DP612S Figure 7 8 Connector (Connect to DJ612S)
P/J553 Figure 21 7 3TM PWB (to CPU-ROM writer) P/J613 Figure 9 1 Connector (4pin)
P/J No Figure No. Item No. PJ Location P/J668 Figure 18 7 Connector (2 pin) (1TM)
P/J600 Figure 13 5 Connector (7 pin) P/J668 Figure 20 9 Connector (2 pin) (3TM)
P/J601 Figure 13 4 Connector (2 pin) P/J668 Figure 23 10 Connector (2 pin) (TTM)
P/J602 Figure 8 9 Connector (3 pin) P/J669 Figure 16 7 Connector (9 pin) (STM)
P/J603 Figure 8 5 Connector (5 pin) P/J669 Figure 18 9 Connector (9 pin) (1TM)
P/J604 Figure 9 7 Connector (9 pin) P/J669 Figure 20 15 Connector (9 pin) (3TM)
P/J605 Figure 9 8 Connector (4 pin) P/J669 Figure 23 6 Connector (9 pin) (TTM)
P/J606 Figure 13 8 Connector (4 pin) P/J671 Figure 20 13 Connector (9 pin) (3TM)
P/J607 Figure 6 4 Connector (3pin) (K)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1107
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7 Wiring Data Revised Update: February 2024, December 2022
P/J No Figure No. Item No. PJ Location P/J No Figure No. Item No. PJ Location
1108 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
Service Manual
Revised Update: February 2024, December 2022 7 Wiring Data
T1 Figure 14 15 Terminal
T2 Figure 14 16 Terminal
DADF Sensors
Location: PL 5.05
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1109
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7 Wiring Data Revised Update: February 2024, December 2022
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1122 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 7 Wiring Data
W D s N o t L i s t e d fo r E x t e r n a l A c c e s s o r y D e v i c e s
CAUTION: Attached devices may have external service manuals for troubleshooting.
The following service manuals are external to this service manual and can be refer-
enced when required, GSN Library # 17020.
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7 Wiring Data Revised Update: February 2024, December 2022
W i r i n g D i a g ra m s
Purpose
Wiring diagrams are an aid to trace wiring faults. Wiring diagrams are used to complement the block schematic diagrams (BSDs).
Introduction
Refer to the wiring diagrams that follow:
1124 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 7 Wiring Data
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Wiring Diagrams Service Manual
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Wiring Diagrams Service Manual
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Revised Update: February 2024, December 2022 7 Wiring Data
B l o c k S c h e m a t i c D i a g ra m s ( B S D s )
Block Schematic Diagrams
Refer to the relevant BSD.
Chain 1
• BSD 1.1.Main Power On (1 of 2)
Chain 2
• BSD 2.1 Control Panel
Chain 3
• BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
Initial: April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer 1147
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7 Wiring Data Revised Update: February 2024, December 2022
Chain 4
• BSD 4.1 Main Drive Control
Chain 5
• BSD 5.1 DADF Interlock and Document Setting
Chain 6
• BSD 6.1 Platen Document Sensing
Chain 7
• BSD 7.1 Tray 1 Paper Size Sensing
1148 Xerox® VersaLink® C7130 Family Color Multifunction Printer Initial: April 2022
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Revised Update: February 2024, December 2022 7 Wiring Data
Chain 8
• BSD 8.1 Tray 1 and Bypass Tray Paper Transportation
Chain 9
• BSD 9.1 Xero Life Control (Y, M)
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7 Wiring Data Revised Update: February 2024, December 2022
Chain 10
• BSD 10.1 Fusing Unit Drive Control
Chain 20
• BSD 20.1 Fax
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Note: The following service manuals are external to this service manual and can be referenced – TTM (520 A3/2000 A4/Ltr)
• Global A Integrated Office Finisher - 2FA - Part Number 705P01445 – High capacity feeder (2000 A4/Ltr - requires 1TM, 3TM or TTM)
• Global B Office Finisher - EZK - Part Number 705P01448 – Exit 2 tray. (200 sheet capacity)
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M a i n Po w e r
AC Power
The Xerox® VersaLink® C7120/C7125/C7130 machines are equipped a power button on the UI
and a main power switch on the front of the IOT. To access the main power switch, open the front
cover assembly.
Closing the main power switch supplies AC power to the low voltage power supply, from which it is
distributed throughout the machine, Figure 1, item 1. The AC power is converted into +5VDC stand-
by power which is supplied to the ESS PWB (and Fax if installed). The ESS PWB supplies 5VDC power
to the UI power button, Figure 1, item 2.
With only the main power switch on there is no generation of either +5V power or +24V power. This
cannot occur until the power button on the UI is pressed.
The ESS PWB monitors the UI power button. When the UI power button is pressed the ESS PWB de-
tects the change in status and enables the low voltage power supply to begin producing and distrib-
uting both the +5VDC and +24VDC power required for operation.
Note: The illustration shows the multi function device variant. Power switch locations on the printer
only variants are in the same location.
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• Supplies AC power via the main power switch to the low voltage power supply for distribution to
the finisher and PWS outlets.
• Supplies AC power to the low voltage power supply for conversion into standby +5VDC, +5VDC,
and +24VDC power.
Also with only the main power switch on, STBY +5VDC power is routed to the ESS PWB so that it
can produce the +3.3VDC and +3VDC power required to monitor system status.
After the power switch is turned on, the +5VDC on/off signal, the +24VDC on/off signal, and the
+5VDC C-F On/off signal (fax) cause the low voltage power generation circuits to begin operation.
AC power is also routed via the LVPS to the finisher and accessory outlets.
Refer to:
The INTLK +24VDC power supplied via the drive PWB enters the HVPS, is routed to the transformers
on the board, and is modified to the voltages required for charge, developer bias, detack, and
transfer.
Refer to:
Refer to Figure 3.
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IOT States
Refer to Table 2 for the IOT systems are in the following states in each mode.
Table 2 States
Low Power
Running Mode Ready Mode Mode Sleep Mode
Marking system Operating state Stop state Stop state Stop state
(Transfer,
Developer, etc.)
Exposure System Operating state Stop state Stop state Stop state
(LPH)
Mode Remaining
Front Cover and Left Cover Interlocks
Running Mode The data receiving/image creation/recording (printing) operation
The front cover interlock switch is wired in series with the L/H cover interlock switch. These switches
mode
are supplied with +5VDC power from the LVPS. The drive PWB monitors their status.
Ready Mode When the system can enter the Running Mode immediately
When the front cover interlock switch opens, fault code 077-300 front cover open sets and the drive
Low Power Mode The mode that reduces the power consumption more than the
Ready Mode PWB de-energizes the interlock relay located on the LVPS. Simultaneously, the fault code and a mes-
sage to close the front cover display on the UI. With the interlock relay de-energized, the supply of
Sleep Mode* The mode that reduces the power consumption further more than
the Low Power Mode. +24VDC power is removed from the drive PWB and the devices it supplies and/or controls (tray
module PWB, motors, clutches, solenoids, fans and xerographics). Refer to Figure 4.
Sub Power OFF Mode The controller is maintained with the programs in running state.
The rest are in the same state as when the power is OFF.
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The left cover interlock switch is wired in series with the front cover interlock switch. These switches
are supplied with +5VDC power from the LVPS. The drive PWB monitors their status.
When the L/H cover interlock switch opens, fault code 077-301 left hand cover open sets and the
drive PWB de-energizes the interlock relay located on the LVPS. Simultaneously, the fault code and
a message to close the front cover display on the UI. With the interlock relay de-energized, the sup-
ply of +24VDC power is removed from the drive PWB and the devices it supplies and/or controls
(tray module PWB, motors, clutches, solenoids, fans, xerographics). Refer to BSD 1.8 Power Interlock
Switching (1 of 3) and Figure 4.
When the left upper cover switch opens, fault 077-308 left hand high cover open is declared and a
message to close the cover displays on the UI. The machine inhibits printing until the user closes
Figure 5 Interlocks on left covers
the cover, canceling the condition.
Left Lower Cover Interlock
The left lower cover switch is supplied with +5VDC power from the drive PWB via the tray module
PWB, which also monitors its status.
When the left lower cover switch opens the machine declares a fault tray module cover open, inhib-
its printing, and displays a message to close the cover.
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The interlock is in a similar position in the optional paper input modules listed here. Figure 6, shows Figure 6 Left lower cover interlock
the TTM as an example. Refer to the parts list for more information. HCF Interlocks
• TTM PL 70.95 Item 18. The high capacity feeder is fitted with 2 interlocks:
• 1TM PL 80.15 Item 3. • Top cover interlock, PL 70.55 Item 26.
Refer to BSD 1.9 Power Interlock Switching (2 of 3) Refer to BSD 1.11 DC Power Distribution - HCF and Figure 7.
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U s e r I n t e r fa c e
The user interface (UI) displays the state of the printer via the LCD touch screen and LED machine
status display. The UI enables operation the device by means of the touch screen and buttons. Re-
fer to Figure 1
The UI speaker generates synchronised operational sounds for the UI. The UI speaker is attached
to the side of the main device.
• Power button.
• Home button.
Note: The UI assembly, PL 2.05 Item 7 is replaced as a single item. The components within the UI
are not accessible.
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M a c h i n e R u n Co n t r o l
Overview
The main functions of run control are to:
• Monitor and control the operation of the base machine and the installed options during all
power states.
ESS PWB
The primary functions of the ESS PWB are as follows:
1. Receives image (video) data from the input module (IIT or DADF)
2. Processes this data based upon the user's requests (made at the user interface or a remote PC/
server)
3. Sends the processed image data to the LPH to be written to the photoreceptor.
4. Sends printing, paper supply, and finishing requests to the drive PWB.
The ESS PWB, PL 3.10 Item 6, connects to the UI, DADF PWB, drive PWB, HDD, fax and PWS.
The ESS PWB is contained in a chassis. The chassis contains the ESS PWB and HDD, along with me-
chanical parts and harnesses. Refer to Figure 1. Figure 1 ESS PWB
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Refer to:
Figure 3 Drive PWB
• BSD 3.1 PWB Communications (ESS PWB to Drive PWB)
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M a i n D r i v e s a n d Co o l i n g
Main Drives
The main drive assembly PL 40.10 Item 1, is located to the rear of the machine behind the LVPS, PL
1.10 Item 1. Refer to Figure 1.
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The drive trains for the main and sub motors are show in the schematic in Figure 4.
• Fuser unit exhaust fan, PL 40.15 Item 4 inside the upper rear cover. Refer to Figure 5.
• Marking fan, PL 40.15 Item 6 at the front of the machine inside the inner cover. The fan position
is not visible on the inner cover.
• The ESS PWB PL 3.05 Item 1 also features a dedicated fan to cool components on the board.
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DA D F
Document Feeding Overview
The duplexing automatic document feeder (DADF) scans single or multi-page documents automati-
cally. Single-sided and double-sided documents can be fed. Mixed sizes can be run after the appro-
priate selections are made on the UI
The DADF can invert a document to scan images on both sides, and it employs a constant velocity
transport (CVT) system. With the CVT system, the lamp carriage of the IIT is fixed at a specified po-
sition (the scan position) where images are scanned as documents feed across the platen at a con-
stant speed. Refer to Figure 1.
Figure 1 DADF
• Automatically stacks copied documents on the exit tray in the correct order and same orienta-
tion in which they were fed.
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Note: The tray APS sensors should not be confused with the APS sensors in the paper path. Refer
to APS Sensors.
When a document stack of different sizes is set, the document size is detected according to the
combination of the maximum width and length of the documents. Refer to Figure 4.
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Figure 4 Tray APS sensors and size sensors Figure 5 DADF APS sensors
APS Sensors Pre Registration Sensor
DADF APS sensors 1, 2 and 3 detect the document width in the cross process direction, Figure 4. Re- The DADF pre-registration sensor, PL 5.50 Item 8, is installed immediately before the takeaway roll.
fer to PL 5.50 Item 8. These sensors monitor the document width (cross process direction) as the It detects that the preceding sheet has left the takeaway roll. Refer to Figure 6.
documents passes along the document path. They allow multiple sized documents to be processed
in a single job. Refer to Figure 5.
Note: The APS sensors should not be confused with the tray APS sensors. Refer to Tray APS Sensors
and Size Sensors.
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The registration sensor and the pre-registration sensor provide jam detection as the document
feeds through the document path.
The DADF invert sensor is installed immediately after the out roll. It detects the ejection of a sheet
and provides timing data for two sided jobs. Refer to Figure 7.
The feed roll and the takeaway roll are driven through clutches that are controlled by the DADF
PWB, PL 5.10 Item 11. Refer to Figure 8.
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Imaging
Image Input Terminal Overview
The scanner in the Image Input Terminal (IIT) uses an LED exposure lamp to illuminate and scan
the document.
Note: The LED exposure lamp is referred to as the lamp assembly in the Parts List, refer to PL
60.20 Item 9.
The LED exposure lamp is mounted on the full rate carriage and illuminates the document. in re-
sponse to signals from the ESS PWB via the FFC LED cable.
The image of the document is reflected by the mirrors on the full and half rate carriages to the lens
assembly. The image is focused by the lens onto the charge-coupled device (CCD). The CCD array
converts the optical information to electrical analog levels that represent the red, green, and blue
components of the original image. The CCD array uses a series of red, green and blue filters to sepa-
rate the reflected image data into its R, G, and B components. Refer to Figure 1.
Note: Figure 1 shows the IIT after removal of the lens cover assembly, PL 60.10 Item 12.
Figure 1 IIT
The full rate carriage moves the LED exposure lamp to scan the complete document on the docu-
ment glass.
The IIT scan motor, PL 60.30 Item 5 drives the full and half rate carriages via cables and pulleys.
The carriage motor is a stepper motor that precisely controls the movement of the scan carriages
beneath the document glass.
The IIT registration sensor, PL 60.30 Item 7 is used to establish the home position of the carriages
so that the control logic knows their locations. Refer to Figure 2.
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The light guide and diffuser convert the light from the LED array into a uniform pattern that closely
parallels the output from a fluorescent lamp. Refer to Figure 4.
The benefits of this design include uniform and stable light output at lower energy cost, reduced
heat output, and faster start up.
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The stationary half rate and full rate mirrors are used in the usual way to reflect the image through
the lens to the CCD.
Figure 4 Light diffusion
In all copy modes, the document is only scanned once regardless of the number of copies required.
Scanning Overview
Refer to Figure 6.
When a document is scanned from the document glass, the scan cables that drive the full rate and
half rate carriages maintain a fixed length optical path between the document and CCD. This is im-
portant for accurate size reproduction and focus.
The scan speed varies according to the reduction or enlargement ratio that has been selected. A
slow scan produces an enlarged image and a fast scan produces a small image. Electronic process-
ing is used to change the image size in the front- to-back (fast scan) direction when reduction or en-
largement is selected. Refer to Figure 5.
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To determine a document's width, the exposure lamp is switched on momentarily, the document is
illuminated, and the CCD image sensor detects the width (fast scan direction) to the nearest milli-
meter. A document's length (slow scan direction) is detected by the APS sensors 1 and 3. Refer to
Figure 8.
A look-up table is used to determine the size of the document. Refer to Table 1.
Example: The scanner differentiates between an A4 LEF and an A3 SEF document because only the
A3 SEF document is detected by the APS sensors.
Figure 7 Image flow The IIT has two APS sensors which enable it to distinguish between 8.5x11 inch SEF, 8.5x13 inch
SEF, and 8.5x14 inch SEF. Refer to Figure 9.
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Refer to Table 1. This table indicates the standard paper sizes which the IIT is capable of detecting B4 SEF 257 364 Y N N
Note: The NVM setting for 715-305 determines whether the machine will detect 13" or 14" in the A3 SEF 297 420 Y Y Y
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The full rate carriage now moves to the start position, where it waits a specified time. When the It then moves the full rate carriage to the document sensing position, where it waits for the next
wait time elapses, the full rate carriage moves across the image area. customer job. Refer to Figure 12.
The exposure lamp turns off at the end of the scan, and the full rate carriage returns to the white
reference strip position. Refer to Figure 11.
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The average value of the scanned lines of image data is compared with the AGC target value.
If the average scanned value is not within the specified range for AGC target value, gain will be
increased and the routine will be repeated until the value falls within the specified range.
The difference between the averaged scanned values and the AOC target value will be the off-
set voltage.
3. Shading Correction
The shading correction compensates for the variations in the sensitivity of the pixels in the CCD
image sensor. It also corrects variations in pixel output values caused by uneven lighting in the
optical system, in the fast scan direction. Shading correction is performed during initialization,
at power on, and on recovery from Power Saver Mode. The value is applied to the image data
when the image is scanned.
When the exposure lamp is switched on, the CCD image sensor reads several lines from the
white reference strip, in the fast scan direction. The shading correction is then calculated and
Figure 14 End of DADF scan applied during scanning to achieve a more uniform output.
target value when the exposure lamp is switched on. This is also known as the white level coarse nated. Image data reflected from the white reference strip (in the fast scan direction) are read
adjustment. AGC adjusts the level of the video signal prior to the A/D conversion in order to by the CCD image sensor and averaged. The averaged readings are the white change correction
compensate for the natural decline in output of the exposure lamp as it ages and also for varia- reference value.
tions in the analog video circuits from one PWB to another. AGC is performed during initializa- During scanning, the exposure lamp is illuminated and the above process is repeated. A compar-
tion, at power on, and on recovery from Power Saver Mode. ison is then made of the white change correction reference value with the averaged scanned
The exposure lamp is switched on and several lines of image data from the white reference strip value. A calculation called the white level adjustment coefficient is then applied to the output
are scanned by the CCD image sensor in the fast scan direction. data.
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When scans are made from the DADF, white change correction is performed both at the white Pa p e r S u p p l y a n d Fe e d
reference strip position under the platen glass and at the white reference strip at the CVT scan
Media Supply
position.
• Configurations
5. Black Change Correction
• Supported Media
The purpose of this adjustment is to ensure that the black level reference is accurate in the out-
• Paper Tray Elevation and Feeding: Trays 1, 2, 3 and 4
put data from the CCD. Just as each CCD pixel has variations in recognizing white, they also
have variations recognizing black. Variations occur from pixel-to-pixel in the CCD and also from • Paper Size Detection: Trays 1, 2, 3 and 4
temperature drift in the analog circuit. • No Paper Detection: trays 1, 2, 3 and 4
The black change correction consists of two processes: Collecting the black change correction
• Remaining Paper Indication
reference data and calculating the black change correction coefficient.
• Paper Tray Specifications: Trays 1 and 2
During collection, the exposure lamp is switched off and multiple lines of the image data on the
white reference strip are scanned by the CCD image sensor, in the fast scan direction. • Paper Tray Specifications: Tandem Tray Module (TTM)
The black change correction coefficient is then calculated from the average of the readings. This • Tandem Tray Module (TTM): Tray 3 components
value is applied to the output data after the image is scanned. • Tandem Tray Module (TTM): Tray 4 Components
6. Image Data Flow • Bypass tray (Tray 5)
The image data read by the CCD image sensor is converted into analog signals which are sent • High Capacity Feeder (HCF) (Tray 6)
from the CCD PWB to the ESS PWB. The ESS performs image correction (if required), analog-to-
digital conversion, image processing and then outputs to the LED print heads. Note: Refer to Block Schematic Diagrams (BSDs) chain 7 for paper supply component wiring
and interconnection details.
Configurations
There are three basic Xerox® VersaLink® C7120/C7125/C7130 machine paper supply configura-
tions, Figure 1 :
• Stacked machine with paper tray 1 and 1 tray module (1TM), PL 70.15.
• Stacked machine with paper tray 1 and tandem tray module (TTM), PL 70.65.
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All Xerox® VersaLink® C7120/C7125/C7130 machine configurations feature a bypass tray (Tray
5), PL 70.30. The VersaLink® C7120/C7125/C7130 can also be configured with an optional high ca-
pacity feeder (HCF), PL 70.45 and Figure 3.
There are four Xerox® VersaLink® C7120/C7125/C7130 optional paper supply configurations for
the desktop machine, Figure 2 :
The HCF can only be installed on machines configured with either a 1TM, 3TM or TTM, Figure 4.
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An optional envelope tray is available, PL 70.100 Item 1. The envelope tray is installed by the cus-
tomer in the tray 1 position. Refer to Figure 5.
Paper trays 1, 2, 3 and 4 all have similar paper elevator systems that lift the paper stack into the pa-
per feed position. The paper feed side of a hinged bottom plate is raised by a lift shaft until the pa-
per stack is at the correct height to feed the top sheet of paper, Figure 6. The tray drops
mechanically when the tray is opened as the gears disengage.
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When either of the paper trays 1, 2, 3 or 4 are fully inserted into a powered on machine the state of Figure 6 Tray control components
their tray level sensor is checked by a component control PWB. The STM, 1TM, 3TM and TTM all
The tray level sensor, no paper sensor and pre feed sensor are all integral to the feeder assembly,
have an integral control PWB. However, the components of tray 1 are controlled by the drive PWB,
Figure 7. The feed/lift motor is part of the feeder assembly, Figure 8. Only paper tray 1 has a pre
PL 1.10 Item 4. If the signal tray level sensor off is detected by the control logic, the feed/lift motor
feed sensor. This sensor is use to detect paper mis feeds and paper jams.
is activated to run in the counter clockwise direction (CCW). Thereby, elevating (via a gear train and
lift shaft) the bottom plate and paper stack of that tray up to the paper feed position. In the feed
position the elevated paper stack actuates the tray level sensor to signal on. When tray level sensor
on signal is detected by the control logic, the feed/lift motor begins to rotate in a clockwise (CW) di-
rection, driving the nudger and feed rolls and thereby feeding the top sheet towards the takeaway
rolls, Figure 6.
During paper feeding the tray level sensor is continuously monitored. When the signal tray level sen-
sor signal off is detected, the control logic determines that it cannot feed the next sheet. The feed/
lift motor, that is rotating CW during feed, then begins rotating CCW a predetermined time after
the end of the feed operation. Thereby, recommencing elevation of the paper stack to the paper
feed position, then the feed cycle begins again, Figure 6.
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Paper size detection is performed at power on and every 0.1 second thereafter. However, the paper
size sensor for a tray that has begun to feed paper is not monitored.
If a tray selected on the UI does not contain paper of the selected size, the machine will not print
using that tray. If an analog to digital value that is not appropriate for the size of paper in a specific
tray is detected the machine will not print using that tray.
Note: Although Figure 9 depicts the tray 1 paper size sensor, the location of the sensor in relation
to the paper tray is typical for paper trays 2, 3 and 4.
Paper size detection is similar for trays 1, 2, 3 and 4. Adjustment of the paper tray front and rear
side and end guides into contact with the paper stack enables the size of the paper to be calculated.
Figure 9. An actuator located at the rear of the tray, moves with the side guides, actuating one or
more of the 5 switches which comprise the paper size switch, Figure 10. The combination of on and Figure 10 Paper size sensor actuator
off signals from the paper size switches changes its output voltage. This output voltage is then con-
verted from an analog to a digital value that is monitored by a PWB. The digital value indicates the
size of the paper.
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Refer to Figure 11. The no paper sensor detects if there is paper in the paper tray. The no paper sen-
sors monitor every 0.01 second while the machine is in operation and at standby. When the last
sheet feeds from the tray, the no paper sensor actuator drops into an opening in the paper tray bot-
tom plate and unblocks the no paper sensor. This signals to the control logic that the tray is empty
and to display a tray empty message on the UI.
If it is determined that a tray has no paper, the machine prohibits that tray from being used. If no
paper is detected during feed, the machine will finish with the paper that is being fed and then
stop. However, if the machine is in auto tray switch (ATS) mode and the same size of paper is found
in another tray, the machine will start to feed paper from that tray.
The calculation of the amount of paper in a paper tray by the control logic is dependent on the
time that elapses during elevation of the paper stack. Based on the time taken from when the tray
feed/lift motor begins to drive the lift plate, until the paper stack triggers the tray level sensor on.
Trays 1 and 2 each hold about 500 sheets of A4 or 8.5 x 11 inch paper.
The signals from the tray 1 and tray 2 paper size switches indicates the size of the paper loaded in
each tray, refer to Paper Size Detection: Trays 1, 2, 3 and 4.
For detailed media information refer to GP 15 Paper and Media Size Specifications.
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Tray 3 level sensor . The tray 3 level sensor detects that the tray has lifted the paper and is ready
to feed, Figure 14.
Tray 3 no paper sensor . The tray 3 no paper sensor detects that there is no paper in the tray. The
sensor is monitored continually during run, at power on, and when the tray is inserted, Figure 14.
Tray 3 Feed/lift motor . The feed/lift motor is a bidirectional stepping motor. When the motor ro-
Figure 12 TTM tray 3 and tray 4
tates counter clockwise (CCW), it rotates the lift shaft through the gears and lifts the bottom plate.
Tandem Tray Module (TTM): Tray 3 components As it rotates clockwise (CW), it drives the nudger roll and the feed roll, Figure 14.
Tray 3 paper size sensor - The tray 3 paper size sensor detects if tray is inserted and senses paper
size. The tray 3 paper size sensor contains two switches, Figure 15. The size actuator, PL 70.66 Item
2, mounted on the tray, that works with the tray side rear, PL 70.66 Item 3, and the side front, PL
70.66 Item 4, guides, presses these switches, Figure 13. The combination of the on and off states
of these switches changes the output voltage, based on which paper size is sensed.
For tray 3 and tray 4, the tray size sensor senses A4 LEF, Letter (8.5 x 11 inch) LEF, and B5 LEF
paper.
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The tray 4 paper size sensor is identical to the tray 3 paper size sensor, Figure 15. Moving the side
rear, PL 70.67 Item 2, and side front, PL 70.67 Item 3, guides provides the control logic with the pa-
per size information that it displays on the UI. Paper sizes are checked and sent from the TTM PWB,
PL 70.90 Item 1 to the drive PWB, PL 1.10 Item 4.
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Lifting the paper stack is accomplished through a cable and pulley system. When the tray is loaded Tray 5 (Bypass Tray): Components
and pushed into the machine, thereby actuating the paper size sensor, the control logic commands Bypass tray no paper sensor - The bypass tray no paper sensor detects the presence of media. If
the tray 4 feed/lift motor to rotate in a clockwise direction. The motor provides drive to the cable the detected length of the media is greater than the size selected on the control panel or not within
and pulley system, raising the stack. When the stack actuates the tray 4 level sensor, the motor a range from 88.9 to 297mm, the machine stops, Figure 17.
stops, with the paper stack now in the feed position, Figure 16.
Stack height is maintained in the same way as trays 1, and 2, refer to Paper Size Detection: Trays 1,
2, 3 and 4.
When the last sheet feeds from the tray, the tray 4 no paper sensor actuator drops into an opening
in the paper tray elevator unblocking the tray 4 no paper sensor. This signals the control logic that
the tray is empty and to display a (tray empty) message on the UI, Figure 16.
An actuator attached to the upper frame, PL 70.35 Item 6, blocks the bypass tray no paper sensor
when there is no media in tray 5. As paper is loaded in tray 5, the lead edge of the stack moves the
actuator, unblocking the sensor. The bypass tray no paper sensor signal is monitored by the drive
PWB, PL 1.10 Item 4.
Figure 16 TTM tray 4 components When media is placed in the bypass tray the paper stopper is locked in the down position prevent-
Bypass Tray (Tray 5) ing media entering the paper path and the nudger roll is in a none media contact raised position,
The bypass tray is located on the left-hand side of the IOT below the left cover assembly. Figure 18.
Tray 5 will feed special and standard paper from 60 to 216gsm weight but is not intended to feed
transparencies.
For detailed media information refer to GP 15 Paper and Media Size Specifications.
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When energized, the bypass tray feed clutch transfers drive from the drive gear 22T to the shaft of
the feed roll. In turn the feed gear 30T, PL 70.40 Item 19, transfers motion to the nudger roll, PL
70.40 Item 16, via the idler gear, PL 70.40 Item 14, and nudger rear 37T, PL 70.40 Item 15.
As drive is provided to the nudger roll lowers just enough to contact and pick up the media. The pa-
per stopper is unlocked and media feed enabled, Figure 19.
Figure 19 Bypass feed components
High Capacity Feeder (HCF) (Tray 6)
The HCF feature (optional) is used as a high capacity media supply and is primarily loaded with
8.5x11 or A4 paper. The capacity of the HCF is 2000 sheets of 80gsm (20lb) paper, Figure 4.
For detailed media information refer to GP 15 Paper and Media Size Specifications.
Refer to Figure 20. The HCF top cover interlock switch cuts +24VDC power to the K1 relay on the
HCF PWB, PL 70.60 Item 9, when opened, turning off the HCF feed/lift motor, PL 80.60 Item 23,
and the takeaway motor, PL 70.60 Item 7.
Refer to Figure 21. The HCF tray in sensor detects that the HCF drawer is in the operating position.
This prevents the HCF feed/lift motor, PL 80.60 Item 23, from operating with the drawer open.
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Sensor B Sensor A
2. The HCF feed/lift motor switches on and rotates CCW to lift the tray through a pulley and cable
arrangement.
3. Lift continues until the paper stack reaches and lifts the nudger roll, deactuating the HCF level
sensor.
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If the HCF is empty, the HCF no paper sensor will actuate, and a Tray Empty message will display,
Figure 22.
25% 8798-11526
50% 6068-8797
75% 3338-6067
FULL 0-3337
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Pa p e r Tra n s p o r t
• Overview: Drive Components and Sensors
• Duplex Transport
The purpose of the paper transport system is to take a sheet of media from any of the various paper trays and then deliver that media un-skewed to the point of xerographic transfer. Refer to Xerographics
for details on the xerographic process and Fusing/Copy Transportation for details on fusing and post fuser copy transportation.
Figure 1, shows the paper path, drive components and sensors of the Xerox® VersaLink® C7120/B7125/C7130 machines, configured with a 3 tray module (3TM).
Refer to Block Schematic Diagrams (BSDs) chain 8 for paper transport component wiring and interconnection details.
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Misfeeds typically indicate that a feed out sensor or a pre feed sensor fails to turn on within the specified time.
Misfeed Examples
• Fault 073-101 tray 3 miss-feed occurs when the tray 3 feed out sensor does not turn on a specified time after the tray 3 feed start signal.
• Fault 072-100 tray 2 pre miss-feed occurs when the tray 2 pre-feed sensor fails to turn ON within a specified time from tray 2 feed start.
Jams typically indicate that a sensor's signal remains on too long or fails to turn on at all.
Jam Examples
• Fault 072-105 registration sensor jam (tray 2) indicates that registration sensor failed to turn ON in a specified amount of time after the registration clutch initialized during paper feeding from tray 2.
• Fault 077-902 exit 2 sensor jam indicates that paper remains at exit 2 sensor while the machine is powered on and stopped and has its interlocks closed.
Note: The following describes typical functions performed by various paper path sensors; it is not an exhaustive list.
Refer to Figure 1.
• Tray 1 pre feed sensor - provide misfeed and jam detection for trays 1.
• Tray 2 feed out sensor- this sensor detects the lead and trail edges of sheets fed from tray 2 as they pass the takeaway roll; also used for tray 2 misfeed and jam detection.
• Bypass no paper sensor - The bypass no paper sensor detects paper presence in the bypass tray.
• Registration sensor - monitors the registration unit for the presence of paper. Its signal, in conjunction with the registration clutch on signal, indicates media jams, i.e., if the registration clutch on signal
has occurred and the sensor fails to stay on a specified time, a jam downstream from the sensor or in the duplex path is indicated. The control logic also uses the signal from the registration sensor
(registration sensor off) in the control of duplex transport operations, bypass feed start timing, and tray 1 feed start timing.
• Duplex sensor - The duplex sensor monitors the duplex path. A duplex path sensor on jam occurs when the sensor fails to turn on a specified time after the exit 2 motor reverses rotation to feed the
sheet into the duplex area. A jam in the duplex area may be indicated by the sensor remaining on.
The drive for the takeaway rolls is provided by the take away motor of the associated paper tray, with the exception of paper tray 1. The drive for the tray 1 takeaway roll is provided by the main drive mo-
tor, Figure 2.
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The gear train linkage from each of the takeaway motors to the takeaway rolls varies for each paper supply modules. Refer to the following section for details on post feed paper transportation to registra-
tion nip rolls:
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Refer to Paper Tray Elevation and Feeding: Trays 1, 2, 3 and 4 in the Paper Supply and Feed section of this PTO for detailed paper feed information.
Subsequent sheets in the same print job start feed after the trail edge of the previous sheet passes the registration sensor, the timing being based on the feed pitch.
The takeaway motor stops when the registration sensor, PL 80.55 Item 4, detects the lead edge of the final sheet in a print job.
The takeaway roll paper transportation for all configuration of tray 2 is the same it is only their takeaway motors and gear trains that vary.
The figures that follow show the respective takeaway motor to takeaway roll 2 configurations:
When feeding from tray 3 or tray 4 of a 3TM, the takeaway motors of all the above paper trays are energized and drive their associated takeaway rolls, Figure 5. At the same time the tray 3 or 4 feeder is ac-
tivated and paper is fed from the feeder onto the associated takeaway roll (3 or 4). Trays 3 and tray 4 have no feed out sensors. The takeaway motors for trays 1, 2, 3 and 4 will stop when the registration
sensor detects the lead edge of the final sheet in a print job.
Refer to Paper Tray Elevation and Feeding: Trays 1, 2, 3 and 4 in the Paper Supply and Feed section of this PTO for detailed paper feed information.
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Figure 4 STM
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Refer to Paper Tray Elevation and Feeding: Trays 1, 2, 3 and 4 in the Paper Supply and Feed section of this PTO for detailed paper feed information.
When tray 3 or tray 4 is selected tray 1 takeaway roll is driven by the main drive motor, tray 2 takeaway roll is driven by the takeaway motor 1. Takeaway roll 3, PL 80.65 Item 17, and the tray 4 transport
roll, PL 80.70 Item 14, of the TTM are driven via their respective gear trains and a drive belt, PL 70.85 Item 10, linked to takeaway motor 2 (MOT77-035), PL 70.85 Item 2 and Figure 7. At the same time
the tray 3 or 4 feeder is activated and paper is fed from the feeder onto takeaway roll 3. Paper feed from tray 4 is transported past the tray 4 feed out sensor to the tray 3 takeaway roll via the tray 4 trans-
port assembly, PL 80.70 Item 11.
The paper continue transportation to the registration nip rolls via takeaway rolls 1 and 2. The takeaway motors for trays 1, 2, 3 and 4 will stop when the registration sensor detects the lead edge of the final
sheet in a print job.
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Figure 7 TTM
Paper Transport from the Bypass Tray
Media is transported from the bypass tray directly to the registration nip rolls via drive from the bypass tray feed roll, refer to, Figure 8.
Refer to Bypass tray (Tray 5) in the Paper Supply and Feed section of this PTO for detailed information on paper feed from the bypass tray.
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The idlers for the registration roll, PL 80.55 Item 8, are located in the LH cover assembly, PL 80.45 Item 1, and with the registration roll form the registration nip. The registration roll is driven by the main
motor via a gear train and registration clutch, PL 80.55 Item 11. As the registration roll receives the paper that has been fed from the paper trays a buckle is formed in each sheet as it reaches the registra-
tion nip to remove any skew. At this point there is a small delay for sheet scheduling. After this time has expired, the registration clutch is energized and the main motor and registration roll are run to trans-
port the sheet between the BTR roll and the photoreceptor in the xerographic transfer area. As the sheet passes the drum of the photo receptor the toner image is transferred to the paper, refer to Figure 8
and Figure 9.
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• The HCF feed/lift motor switches on in a clockwise direction, rotating the nudger roll and feed rolls.
• The top sheet feeds into the nip of the feed roll and retard roll, actuating the HCF pre feed sensor; this turns on the takeaway motor.
• The takeaway motor rotates the takeaway rolls, transporting the sheet to the takeaway rolls in the IOT's takeaway (vertical) transport.
• When the trail edge of the paper clears the HCF feed out sensor, a timed interval begins after which the takeaway motor switches off.
• As paper continues to feed from the paper stack, the HCF level sensor will de actuate, causing a lift cycle. The HCF lift/feed motor will switch off to stop feeding, then begin rotating counter clockwise to
lift the paper stack, then the feed cycle will then begin again.
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Xe r o g ra p h i c s
Overview
The Xerox® VersaLink® C7120/C7125/C7130 multi function device employ a four-color, intermedi-
ate belt transfer print engine, which utilizes the xerographic process described below:
1. Charge: A negative charge is uniformly distributed over the surface of each of the four photore-
ceptor drums by a dedicated bias charge roll (BCR).
2. Expose: Each color-specific LED print head (LPH) creates a latent image on that color’s photore-
ceptor drum by exposing it with a beam emitted from a semiconductor LED.
3. Develop: Toner is transported from the color-specific toner cartridge, via the dispenser, to the
corresponding developer unit, then via a magnetic developer roll onto the photoreceptor drum.
The toner particles are attracted to the latent image formed on the photoreceptor drum by the
exposure process.
4. Transfer: The 1st bias transfer roll (1st BTR) for each color transfers the toner image from each
photoreceptor drum to the transfer belt to build up the color image. The 2nd BTR then transfers
the image from the transfer belt to the surface of the paper.
5. Clean: Waste toner is removed from the surface of each photoreceptor drum and the transfer
belt by independent cleaning mechanisms, then transported to a waste toner bottle for periodic
emptying.
Note: The print engine employs the “Write Black” xerography principle; when developing the
image, the discharged areas of the photoreceptor drum attract toner. Figure 1 Main xerographic components
The print engine uses the following components in the xerographic process. Toner Cartridge
• Toner cartridge (customer replaceable unit). The toner cartridges, PL 26.05 are customer replaceable units (CRU). The larger black toner car-
tridge carries a higher capacity of toner than the yellow, cyan and magenta cartridges due to the
• Toner dispenser assembly.
expected higher use of black toner. Refer to Figure 2.
• Developer unit.
The toner cartridge does not include a toner empty sensor. Toner level is monitored by a combina-
• Drum cartridge (customer replaceable unit).
tion of feedback from the automatic toner control (ATC) sensor and pixel counting. The machine
• IBT unit. (containing the transfer belt and 1st BTR) monitors toner level and informs the user when it reaches these states:
• LED Print Head (LPH). • Pre-Near End-of-Life: the toner cartridge is approximately 25% full
• 2nd BTR (customer replaceable unit). • Near End-of-Life: the dispense motor is on but the ATC sensor detects no increase in toner in the
• HVPS. drum cartridge.
• End-of-Life: the ATC sensor detects no toner in the drum cartridge. The machine hard stops at
Figure 1 shows the main xerographic components as viewed from the front of the machine, with
this point.
the waste toner bottle removed.
Note: The toner cartridge is a CRU and is not serviceable.
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The toner cartridges are each equipped with customer replaceable unit monitor (CRUM). The CRUM Toner Dispenser
monitors and stores information about the customer replaceable unit (CRU). The information stored Toner is transported from the toner cartridge to each drum cartridge by a dispenser which contains
in the CRUM is used to: an auger. The four dispensers are driven by two dispenser motors via dispenser drive assemblies
• Monitor CRU usage (total number of copies/prints) (one for the black and cyan dispenser, PL 90.05 Item 5, one for the yellow and magenta dispenser,
PL 90.05 Item 4), under the control of the automatic toner control (ATC) system.
• Indicate how near the CRU is to the end of its life.
Refer to Figure 18.
• Prevent the installation and use of an unauthorized or incorrect CRU (CRUM checks for Xerox
trademark on the CRU)
The CRUM consists of two components - a CRUM reader and a CRUM PWB. The CRUM PWB is
mounted at the rear of the toner cartridge. Refer to Figure 3.
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Drum Cartridge (Overview) Note: The drum cartridge is a CRU and is not serviceable.
The drum cartridge, PL 90.20 is a customer replaceable unit (CRU) with an operational life expect-
The drum cartridge is equipped with customer replaceable unit monitor (CRUM). A CRUM monitors
ancy of approximately 80 000 pages. The machine will stop operation when end of life is reached
and stores information about the customer replaceable unit (CRU). The information stored in the
and generate a fault code. A message on the UI will inform the customer to replace the cartridge.
CRUM is used to:
Each of the four drum cartridges contains the following components: • Monitor CRU usage (total number of copies/prints)
• Photoreceptor drum
• Indicate how near the CRU is to the end of its life.
• Bias charge roll (BCR) • Prevent the installation and use of an unauthorized or incorrect CRU (CRUM checks for Xerox
• Drum cartridge CRUM trademark on the CRU)
• BCR and drum cleaning augers • Indicate that a new CRU has been installed
Refer to Figure 22. The CRUM consists of two components - a CRUM reader and a CRUM PWB. The CRUM PWB is
mounted at the rear of the drum cartridge. Refer to Figure 6.
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Figure 8 Drum cartridge electrical contact Figure 9 Drum cartridge guide contact
Drum Cartridge (Drive)
The mechanical drive for each of the four photoreceptor drums is provided by the main motor, PL
40.10 Item 10, via the drive assembly PL 40.10 Item 1.
The rotation of the photoreceptor drum drives the drum cleaner auger, which transports used toner
to the waste bottle assembly PL 90.20 Item 4. Refer to Figure 10.
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The ESS PWB controls the LPH directly via the FFC cable. LPH operation begins when the ESS PWB
sends the start instruction and image data to the LPH.
The LEDs are switched on and off based on the image density data from the ESS PWB and the LED
light is directed onto the surface of the photoreceptor. The regions of the photoreceptor that are
exposed by the LED become discharged, forming the electrostatic latent image that attracts the to-
ner. Refer to Figure 12.
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Developer Unit (Overview) Note: The developer unit is an ERU and is not serviceable.
The four developer units, PL 90.05, are engineer replaceable units (ERU) with an operational life ex-
Developer Unit (Power)
pectancy of approximately 400,000 feeds for 20/25ppm speed machines or 480,000 feeds for the
The high voltages required by each developer unit to energize the developer rolls are provided by
30ppm speed machine. The machine will stop operation when developer unit end of life is reached
the high voltage power supply (HVPS), PL 1.05 Item 7, through two high voltage contacts on the
and will generate a fault code.
guide assembly that supports the developer unit. Refer to Figure 14 and Figure 15.
The drum cartridge contains the following components:
• Developer roll
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Figure 14 Developer unit electrical contact Figure 15 Developer unit guide contact
Developer Unit (Drive)
The mechanical drive for each of the four developer units is provided by the sub motor, PL 40.10
Item 11, via the drive assembly PL 40.10 Item 1.
The rotation of the developer roll drives the supply auger which transports toner to the developer
roll and the developer roll cleaner auger, which transports used toner from the developer roll to the
waste bottle assembly PL 90.20 Item 4. Refer to Figure 16.
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Image Development
Toner is supplied from each of the toner cartridges to the corresponding photoreceptor drum by the
dispenser assemblies, supply augers and developer rolls. The rotation of the augers mixes the toner
and carrier, producing a negative charge on the toner.
Each developer roll has a magnetic core which causes a brush to form at its surface. The height of
Figure 17 Drum cartridge development principle
the brush is controlled by the trimmer blade. The brush contacts the photoreceptor drum and the
toner is attracted to the latent image formed by exposure to the LPH, that is, to the areas that have
a reduced negative charge.
A developer bias voltage that is applied to the developer roll controls the development process and
gives cleaner background areas. The developer bias voltage is modified based on the user's selec-
tions on the UI. Darker images require a greater amount of negative charge to be applied than
lighter images. Refer to Figure 17 and Figure 18.
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Figure 18 Image development IBT Unit greyscale and full-color mode switching
In order to reduce wear on the cyan, yellow and magenta photoreceptor drums when operating in
IBT Unit
greyscale modes, the drive PWB energizes the link solenoid allowing the fuser motor, via the YMC
The Intermediate Belt Transfer (IBT) unit is an engineer replaceable unit (ERU) with an expected life
rack gear, to drive a set of cams that retract the yellow, cyan and magenta 1st BTRs, lifting the
of 20000K prints. The IBT unit contains the transfer belt and four 1st Bias Transfer Rolls (1st BTR) to
transfer belt away from the yellow, cyan and magenta photoreceptor drums. The YMC link sensor
facilitate the first image transfer from all four photoreceptor drums.
monitors the position of the YMC rack gear. Refer to Figure 20.
Mechanical drive for the IBT units is provided by the main motor, PL 40.10 Item 10, via the drive as-
sembly PL 40.10 Item 1.
Note: Figure 19 shows the IBT unit with the transfer belt removed for easier identification of the
components.
Transfer The paper is released from the transfer belt by the detack saw. A voltage is applied to the detack
1st Transfer saw to eliminate the charge on the paper. Refer to Figure 21.
The toner image is transferred first from the photoreceptor drum to the surface of the IBT belt by
the 1st bias transfer roll (1st BTR). The 1st BTR is constructed of a metal shaft surrounded by a soft, Note: The detack saw is part of the 2nd roll assembly, PL 90.40 Item 5.
conductive urethane roll which has a positive charge. As the photoreceptor and BTR rotate together,
the positive charge of the BTR attracts the negative charge of the toner from the photoreceptor
drum to the transfer belt. This process is repeated for all four colors to build up the image on the
transfer belt.
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The IBT cleaner assembly, PL 90.45 Item 2, employs a cleaning blade and an auger to strip the belt
and transport the used toner to the waste toner bottle.
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• CRUMs
• Environment sensor
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The environmental sensor mounted on the inside rear of the IOT, PL 90.20 Item 13, monitors the
environmental conditions inside the machine.
The ATC sensor (part of the developer unit, PL 90.30 Item 11) monitors the toner concentration in-
side the developer unit.
The MOB and ADC sensors (mounted in the MOB ADC assembly at the front left of the IOT, PL
90.40 Item 6), monitors the toner concentration on the transfer belt.
Process control uses the information from the above sources to:
After an ATC sensor check, the ATC target value is calculated. To calculate the ATC target value, the times:
temperature and humidity correction values calculated from the environment sensor value in the • At power on
machine and the developing material deterioration correction value calculated from the cumulative
• On return from power save mode
drum rotation time are added to the standard ATC target value. Refer to Figure 25.
• At the start of a print job
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• At power on The ADC Patch is generated at specified times, such as at Power ON, at recovery from Sleep Mode,
• On return from Power Save Mode at the start, during, and at the end of a job. If the measured density of the ADC patch is lighter
than the target, the machine controls the drum charging potential, developer bias, and LPH light
• At the start of a print job
quantity to bring the density closer to the ADC target.
• When the print count reaches a predetermined level
Refer to Figure 29.
Refer to Figure 27.
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ATC Dispensing
The dispense time is calculated from the toner concentration in the developing unit. The difference
between the ATC target value and the ATC output value is calculated. From this difference, the ATC
dispense time is calculated.
ICDC Dispensing
The dispense time is calculated from the number of pixels in image data. From each print, the pixels
per page are counted. From the ICDC count, the dispense time per sheet is calculated.
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Note: Toner dispense may be set in the NVMs to timed dispense, ICDC dispense, or dispense based Fu s i n g / Co p y Tra n s p o r ta t i o n
on ATC control. When either timed or ICDC dispense is selected, ATC s will not be reported but TC
Fuser Overview
will be out of control. The preferred (default) setting allows Toner Control to manage dispense.
The fuser module bonds the toner to the paper by applying heat and pressure. This process melts
Refer to Figure 30. the toner and fuses it to the paper.
The fuser module consists of a main heat roll, a fusing belt, thermostats, thermistors, and stripper
blade.
Note: There are no spare parts in the fuser assembly. The fuser is replaced as an assembly.
Refer to Figure 1.
Figure 1 Fuser
Fusing works using a free belt nip fusing mechanism consisting of a heat roll, and with a fusing belt
in place of a pressure roll. The heat roll consists of a thin steel tube coated with teflon to control the
build-up of static and an anti-wear agent. The heat roll and fuser belt are in constant contact during
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fusing, Figure 2. The stripper blade physically removes the paper from the heat roll during process-
ing. The heat roll receives drive from the main motor through a system of gears. The fusing belt is
driven by the friction applied from the heat roll.
The heat roll is heated by main and sub heat rods. The two rods are used in various combinations
depending on the operating conditions to achieve and even temperature along the entire length of
the heat roll.
The fuser temperature control is managed by two thermostats, the fuser non-contact (NC) sensor
and the fuser thermistor, Figure 3.
The drive PWB controls fusing temperature as required by the temperature control logic.
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The fuser may require more frequent replacement if any of the following usage factors exist:
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Each A4 LEF fed sheet is counted as 10 HFSI counts. When the HFSI counter (chain-link 954-850) Fuser Temperature Control
reaches a value of 1,000,000 (100,000 x 10), the CSE will be notified on the HFSI counter UI diag- The heat roll temperature is monitored by the fuser non-contact sensor in the center of the heat roll
nostics screen that the fuser should be replaced. Note that the machine and fuser will continue to and a soft-touch thermistor at the rear end of the heat roll. Each sensor measures the temperature
run if the fuser is not replaced at this time. in its region then provides temperature information to the drive PWB. Figure 7.
Total Power On Time Counter, (Counter 2): The drive PWB logic uses the inputs from the sensors to control the fusing temperature by switching
Fuser counter 2 increments a count of 1 for each second of machine power on time. the heat rods on and off as required, refer to BSD 10.2 Fusing Heat Control (1 of 2) .
The fuser assembly will also age/degrade due to extended usage time. The ON time HFSI counter The thermostats, located near the center and the front of the heat roll, provide over temperature
(chain-link 954-851) keeps track of machine ON time in seconds. When this HFSI reaches a count of protection. When the surface temperature of the heat roll exceeds a predetermined value, the ther-
18,000,000 seconds (approximately 208 days), the CSE will be notified on the HFSI counter UI di- mostat opens, de-energizing the fuser relay and cutting off the current to the heat rods, refer to
agnostics screen that the fuser should be replaced. Note that the machine and fuser will continue BSD 10.2 Fusing Heat Control (1 of 2) , Figure 7.
to run if the fuser is not replaced at this time.
After installing a new fuser, the HFSI counters are reset automatically. Refer to Figure 6.
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• To the centre catch tray (exit 2) as single sheets. Exit 2 has no output sheet offset capability.
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Print Transportation
Exit 1
The exit gate solenoid is normally de-energized. With the solenoid in this state, the diverter gate di-
rects prints to exit 1.
Based on the configuration of the system, exit 1 directs prints to either the:
• GAR finisher
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The exit 1 OCT solenoid moves the exit 1 roller toward the front or rear to offset the sheet or set. Note: Because there is no face up tray option, there is neither a face up solenoid nor an exit 2 gate.
The exit 1 OCT full stack sensor monitors the position of the exit 1 roller. Prints travel from the exit 1 area to exit 2 through baffles.
Drive for the exit 1 roller is obtained from the main motor through a system of gears. Refer to Figure
12.
Figure 13 Exit 2
Duplex Printing
The duplex printing function first prints the front side of the sheet and then ejects the lead edge of
Figure 12 Exit 1 stacking
that sheet into the exit 2 tray.
Exit 2
A specified time after the paper is detected by the fuser exit sensor, the exit 2 motor is turned On, After the trail edge of the sheet passes the diverter gate, the paper is inverted, drawn into the du-
driving the inverter roll and the exit 2 roll. Prints are directed to exit 2 when the exit gate solenoid plex path, and returned to the registration unit for side 2 printing. Refer to Figure 14.
actuates the diverter gate, directing prints past exit 1
The signal from the fuser exit sensor, assists in controlling the operation of the exit 2 motor (stop
and reverse timing) and actuation of the exit gate solenoid, both for duplex printing. Its signal also
enables the control logic to count finished prints. The signal from the exit 2 sensor, PL 10.22 Item
12, is used for jam detection in the exit area and to monitor completed prints as they exit to exit 2
Refer to Figure 13.
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Fa x
Overview
Super G3 analog fax capability is provided as an optional 1 or 3-line fax module or as a software-en-
abled Digital Fax over IP (VoIP Fax)
The 1 or 3-line fax module contains the fax modem(s) and fax speaker and is installed at the rear of
the printer adjacent to the ESS PWB, Figure 1. The line 1 fax PWB, PL 20.05 Item 10, is fitted with a
single fax modem. For the 3-line fax option, the line 2 and 3 fax PWBs, PL 20.05 Item 15 are con-
nected to the line 1 fax PWB via the riser PWB, PL 20.05 Item 16. The line 1 fax PWB is connected
directly to the ESS PWB and is controlled by software running on the ESS PWB. Refer to BSD 20.1
Fax . The fax module also features a port to accommodate an optional telephone handset.
Fax over IP (VoIP Fax) is a purchasable option, installed via the USB port, which allows the printer
to send and receive faxes over an IP based network using session Initiation Protocol (SIP) and Voice
over IP (VoIP) protocols and services. The Fax over IP enabled printer can send and receive faxes
from a variety of analog and digital devices.
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Reference Library
• Registration Test Pattern A4
• RegistrationTest Pattern Letter
• Skew Test Pattern A4
• Skew Test Pattern Letter
• EHS 700 - Health & Safety Incident Report Form
• Machine Log Book - 602E91901
Xerox® VersaLink® C7130 Family Color Multifunction Printer April 2022 Reference Library
Service Manual Ref-Lib - 1
Reference Library April 2022 Xerox® VersaLink® C7130 Family Color Multifunction Printer
Ref-Lib - 2 Service Manual
Machine
Log Book
602E91901
Xerox® VersaLink® C7130 Family Color Multifunction Printer April 2022 Reference Library
Service Manual Ref-Lib - 9
EHS 700 - Health & Safety Incident Report Form
for Incidents Involving a Xerox Product
For incidents in Canada: EH&S Office Use ONLY
PIPEDA consent given YES NO EH&S Incident Reference Number:
PIPEDA is the Canadian “Personal Information Protection and Electronic Documents Act.”
For incidents in the EU:
Safe Harbour Complaint
YES NO
*Date Of Incident (mm / dd / yyyy):
Product Description
*Model No. or Product Name:
List damaged and affected part(s) of the machine by description and part number:
Customer Identification
*Customer Name: *Name of Customer Contact Person:
Fax:
* Required information is preceeded by asterisk, title shown in red, with a tan wash background
Details of Incident
*Description Of Incident: (Check all that apply)
Smoke
Describe quantity and duration of smoke:
Other, describe:
MANDATORY DESCRIPTION (above): Provide a detailed description of all valid factors that may have
contributed to the incident. Hardware involved in the incident should be preserved and retained for further
investigation should investigation be deemed necessary by EH&S.
LIST INCIDENT DESCRIPTIONS AND SUPPORT DIAGRAMS/DATA INCLUDED OR ATTACHED:
*Did external emergency response provider(s) such as a fire department, ambulance, etc. respond?
No Yes Identify: (i.e., source, names of individuals)
Apparent cause of incident (identify part that is suspected to be responsible for the incident)
* Required information is preceeded by asterisk, title shown in red with a tan wash background
602E91901
Customer Name and Address
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
Install Accessories
Accessory Serial Number Date Installed
Contact List
Name Telephone Responsibility
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Machine Tags
01 02 03 04 05 06 07 08 09 10 11 12 13 14
15 16 17 18 19 20 21 22 23 24 25 26 27 28
29 30 31 32 33 34 35 36 37 38 39 40 41 42
43 44 45 46 47 48 49 50 51 52 53 54 55 56
57 58 59 60 61 62 63 64 65 66 67 68 69 70
71 72 73 74 75 76 77 78 79 80 81 82 83 84
85 86 87 88 89 90 91 92 93 94 95 96 97 98
99 100 101 102 103 104 105 106 107 108 109 110 111 112
113 114 115 116 117 118 119 120 121 122 123 124 125 126
127 128 129 130 131 132 133 134 135 136 137 138 139 140
141 142 143 144 145 146 147 148 149 150 151 152 153 154
155 156 157 158 159 160 161 162 163 164 165 166 167 168
169 170 171 172 173 174 175 176 177 178 179 180 181 182
183 184 185 186 187 188 189 190 191 192 193 194 195 196
197 198 199 200 201 202 203 204 205 206 207 208 209 210
211 212 213 214 215 216 217 218 219 220 221 222 223 224
225 226 227 228 229 230 231 232 233 234 235 236 237 238
239 240 241 242 243 244 245 246 247 248 249 250
DADH Tags
01 02 03 04 05 06 07 08 09 10 11 12 13 14
15 16 17 18 19 20 21 22 23 24 25 26 27 28
29 30 31 32 33 34 35 36 37 38 39 40 41 42
43 44 45 46 47 48 49 50 51 52 53 54 55 56
57 58 59 60 61 62 63 64 65 66 67 68 69 70
71 72 73 74 75 76 77 78 79 80 81 82 83 84
85 86 87 88 89 90 91 92 93 94 95 96 97 98
99 100
Finisher Tags
01 02 03 04 05 06 07 08 09 10 11 12 13 14
15 16 17 18 19 20 21 22 23 24 25 26 27 28
29 30 31 32 33 34 35 36 37 38 39 40 41 42
43 44 45 46 47 48 49 50 51 52 53 54 55 56
57 58 59 60 61 62 63 64 65 66 67 68 69 70
71 72 73 74 75 76 77 78 79 80 81 82 83 84
85 86 87 88 89 90 91 92 93 94 95 96 97 98
99 100
Part#: 705P01467r2