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00076 Position Description

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15 views3 pages

00076 Position Description

Uploaded by

ronak
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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POSITION DESCRIPTION

Directorate: ACT Health Directorate


Division: Digital Solutions Division
Branch: Technology Operations Branch
Section: Technical Services Hub
Position Title: Technical Specialist, Operational Databases
Position No.: P50200
Classification: Senior Information Technology Officer C

DIRECTORATE OVERVIEW
The ACT Health Directorate is responsible for the stewardship of the health system in the ACT. The ACT Health
Directorate provides a strong policy and population health capability based on a foundation of world-leading health
and medical research. The ACT Health Directorate develops strategies and sets the direction to ensure services meet
community needs and expectations, delivers improved health outcomes and ensures that the health system is
innovative, effective and sustainable now and into the future.

The ACT Health Directorate supports workforce diversity and is committed to creating an inclusive workplace. As
part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify
as LGBTIQ are encouraged to apply.

DIVISION OVERVIEW
The Digital Solutions Division (DSD) is led by the Chief Information Officer (CIO) who provides high-level leadership,
management and strategic advice in relation to technology capabilities across the ACT public health system. DSD is
responsible for:
• the implementation and support of the ACT Digital Health Strategy 2019-29.
• management of technology services and projects.
• management of the relationship and services delivery by technology vendors including Shared Services ICT.
• development, implementation and maintenance of technology policies and procedures.
• information management.
• protective security.

PROGRAM OVERVIEW
The Digital Health Record Program has carriage of the largest health ICT investment in ACT Government's history
which will transform the way health care is provided in ACT public health services.

The Digital Health Record will record all interactions between a person and ACT public health services. This will
include Canberra's public hospitals, community health centres and walk-in centres. It is intended that most clinical
specialists and locations will transition to the Digital Health Record in 2022-23.

The team will be comprised of people with diverse backgrounds including clinicians, systems support, administration
and project management staff who will all work together to deliver these important outcomes to the ACT.
DUTIES/ RESPONSI BlLITIES
The Technical Specialist, Operational Databases reports to the Lead Technical Specialist, Operational Databases and
is responsible for installation and administration of the databases and operational database (ODB) environments
that support the operation of the Digital Health Record. The Technical Specialist also works with the broader
technical team, Epic and third-party vendors to support environment set up and configuration, proactive monitoring,
and maintenance.

The Technical Specialist, Operational Databases is responsible for:


• Creating and managing the databases and ODB environments that serve production, reporting, disaster
recovery, training, and non-production needs of the Digital Health Record.
• Installing and maintaining the administrative and monitoring tools necessary for high levels of availability
and performance of the system databases and underlying ODB environments for the Epic system.
• Monitoring database and ODB system performance and troubleshooting issues, including through
developing and maintaining scripts to improve system management tasks.
• Assisting with planning and applying upgrades and updates to production and non-production databases
and ODB environments in accordance with the ACT Health change and release management policies and
processes.
• Under direction configuring and maintaining databases and ODB environment copies according to the
environment strategy.
• Engaging in environment capacity planning exercises to ensure adequate system resources and a responsive
Epic system.
• Collaborating with other Technical Specialists, Epic and other third-party providers to ensure proactive
support and responsive issue resolution.
• Maintaining and testing processes related to business continuity.
• Responding to emergency and after-hours issues.
• Undertaking other duties appropriate to this level of classification that contribute to the Digital Health
Record Program and Division.

QUALIFICATIONS AND EXPERIENCE


Highly Desirable
• Unix skills using the command-line prompt, including navigating directory structures and file
manipulation.
• Database Administration skills and experience, including SQL Server.
• Knowledge of a command shell (Korn, POSIX or C), plus scripting languages and utilities such as awk, sed,
and Perl.
• Understanding of operating system concepts such as user and group ownership and file permissions, file
system/volume group configuration, etc.
• Working knowledge of virtualisation platforms, Windows and Unix operating systems.
Desirable
• Experience in the implementation of the Epic electronic health record.

JOB REQUIREMENTS
• This role requires you to obtain and maintain an Australian Government NVl security clearance, which will
be sponsored by the ACT Health Directorate. To be eligible for an NVl security clearance, you must be an
Australian citizen. If you are not successful in obtaining a Security clearance, your employment in the role
will not commence. If already commenced, your employment will be terminated.
SELECTION CRITERIA

1. Demonstrated experience in establishing and managing complex databases environments in a 24 x 7


operating environment.

2. Demonstrated ability to persevere in difficult situations, overcome obstacles and reach high levels of
performance when faced with stressful work situations and time pressures.
3.
4. Demonstrated ability in the development of performance metrics and system performance monitoring in a
operating environment.

5. Demonstrated ability in working with third party vendors to proactively and reactively resolve technical
problems.

6. Demonstrated commitment to Work, Health and Safety (WH&S) and display behaviours that are consistent
with ACT Health's values of Respect, Collaboration, Integrity and Innovation.

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