1.

_____ is how we give and receive information and convey our ideas and opinions with
those around us.
• a) Information
• b) Receive
• c) Ideas
• d) Communication
Answer: d) Communication
2. _____ is appropriate for short, rapid communication.
• a) Instructions
• b) Electronic Mail
• c) Technical
• d) Steps
Answer: b) Electronic Mail
3. _____ is used to communicate speci c information, usually within a department or
organization.
• a) Communication Plan
• b) Memorandum
• c) Information
• d) Approach
Answer: b) Memorandum
4. _____ are the means of formal, professional communication with others outside an
organization.
• a) Job
• b) Resume
• c) Letters
• d) Hunting
Answer: c) Letters
5. One of the most frequent forms of written communication that you will use to complete
assignments in your courses is the _____.
• a) Business Letter
• b) Form
• c) Conservative
• d) Report or Paper
Answer: d) Report or Paper
6. _____ is simply a device to present data. Various types are utilized to convey various
data.
• a) Letters
• b) Graphs
• c) Table
• d) Maps
Answer: b) Graphs
7. _____ is a spatial method of communicating information about a project, process, travel
route, or idea.
• a) Table
• b) Maps
• c) Electronic Mail
• d) Telephone Conversations
Answer: b) Maps
8. _____ is an integral component of formal, professional communication.
• a) Citation
• b) Report or Paper
• c) Letters
• d) Resource
Answer: a) Citation
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9. _____ is when you do not cite your sources or keep close track of your research
process.
• a) Cheating
• b) Copying
• c) Paraphrasing
• d) Plagiarism
Answer: d) Plagiarism
10. _____ is a message spread in the interest of the public.
• a) Communication
• b) Appeal
• c) Memorandum
• d) PSA
Answer: d) PSA
11. _____ is primarily characterized by its use of data gathered from a wide range of
sources to clarify, analyze, discuss, and debate an idea.
• a) Report or Paper
• b) Research Paper
• c) Business
• d) Jargon
Answer: b) Research Paper
12. _____ is one that uses evidence to study the facets involved in an issue or topic.
• a) Descriptive Essay
• b) Analytical Papers
• c) Research Paper
• d) Persuasive Essay
Answer: b) Analytical Papers
13. _____ requires you to take a stand on an issue and defend it.
• a) Communication
• b) Electronic
• c) Memorandum
• d) Argumentative Papers
Answer: d) Argumentative Papers
14. _____ is the little bit of everything in a research paper.
• a) Report or Paper
• b) Result
• c) Abstract
• d) Methods
Answer: c) Abstract
15. _____ enables the reader to understand the context or territory of the research study.
• a) Bibliography
• b) Introduction
• c) Methods
• d) Literature Review
Answer: b) Introduction
16. _____ serves as the foundation of the research, for it states how and why researchers
come up with the topic objectives.
• a) Body
• b) Literature Review
• c) Letters
• d) Introduction
Answer: b) Literature Review
17. _____ helps to systematize your research by forcing you to identify what kind of data
you will need for your paper.
• a) Introduction
 • b) Memorandum
• c) Literature Review
• d) Research Methods
Answer: d) Research Methods
18. _____ presents the ndings, which are clearly and simply stated.
• a) Memorandum
• b) Results
• c) Introduction
• d) Electronic Mail
Answer: b) Results
19. _____ is where the results should be communicated. This should be interpretative, not
just a restatement of the results.
• a) Research Methods
• b) Discussion
• c) Results
• d) Research Methods
Answer: b) Discussion
20. _____ is a requirement to graduate in college.
• a) Electronic Mail
• b) Memorandum
• c) Research
• d) Report or Paper
Answer: c) Research
21. _____ enumerates the principal ndings of the research.
• a) Letters
• b) Conclusion
• c) Introduction
• d) Research Methods
Answer: b) Conclusion
22. _____ presents where the results of the study are directed.
• a) Telephone Conversations
• b) Letters
• c) Interviews
• d) Recommendation
Answer: d) Recommendation
23. _____ mentions the assistance received from the people that you are grateful for.
• a) Recommendation
• b) Bibliography
• c) Communication
• d) Acknowledgment
Answer: d) Acknowledgment
24. _____ should always follow the APA format and are integrated and arranged
alphabetically.
• a) Telephone Conversations
• b) References
• c) Communication
• d) Literature Review
Answer: b) References
25. _____ is a statement of information, written or oral, that disseminates company policies,
meetings, activities, or job openings.
• a) Report or Paper
• b) Electronic Mail
• c) Telephone Conversations
• d) Announcement
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Answer: d) Announcement
26. _____ is a letter that guarantees the capability of the jobseeker or of an aspirant to a
higher position.
• a) Resolution
• b) Results
• c) References
• d) Recommendation
Answer: d) Recommendation
27. _____ is a letter that seeks information about people, services rendered, products,
prices, programs, policies, and other con dential information.
• a) Inquiry
• b) Resolution
• c) Recommendation
• d) A davit
Answer: a) Inquiry
28. _____ is a formal way of stating an intended action by a group.
• a) Abstract
• b) A davit
• c) Resolution
• d) Recommendation
Answer: c) Resolution
29. _____ is a letter written and circulated within the organization.
• a) Resolution
• b) Recommendation
• c) Memorandum
• d) Report or Paper
Answer: c) Memorandum
30. _____ is an o cial record of the proceedings that transpired in a deliberative assembly,
board, or committee.
• a) Agenda
• b) Announcement
• c) Abstract
• d) Acknowledgment
Answer: a) Agenda
31. _____ is a list of topics to be discussed in a meeting.
• a) Memorandum
• b) Minutes of the Meeting
• c) Research
• d) Report or Paper
Answer: b) Minutes of the Meeting
32. _____ is a form of communication that uses facial expression, body language, and
posture.
• a) Verbal
• b) Non-verbal
• c) Graphic
• d) Oral
Answer: b) Non-verbal
33. _____ is a form of communication that involves signs, symbols, and pictures.
• a) Visual
• b) Graphic
• c) Verbal
• d) Sign
Answer: a) Visual
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 34. _____ is a form of communication that is used in journals, emails, blogs, and text
messages.
• a) Non-verbal
• b) Written
• c) Oral
• d) Graphs
Answer: b) Written
35. _____ is a form of communication that involves sounds, language, and tone of voice.
• a) Verbal
• b) Non-verbal
• c) Visual
• d) Graphs
Answer: a) Verbal
36. _____ conveys countless emotions without saying a word.
• a) Discussion
• b) Facial Expression
• c) Citation
• d) Research
Answer: b) Facial Expression
37. _____ is a form of Non-verbal communication that helps to maintain the ow of
conversation and assesses another person’s response.
• a) Gesture
• b) Eye Contact
• c) Posture
• d) Facial Expression
Answer: b) Eye Contact
38. _____ refers to how we move and carry ourselves in the communication process.
• a) Plagiarism
• b) Body Movements
• c) Eye Contact
• d) Facial Expression
Answer: b) Body Movements
39. _____ is a form of Non-verbal communication that describes movement of the body and
can be di erent across cultures and regions.
• a) Non-verbal
• b) Gestures
• c) Facial Expression
• d) Eye Contact
Answer: b) Gestures
40. _____ are the most realistic and dramatic representation of physical features.
• a) Maps
• b) Table
• c) Photographs
• d) Graphs
Answer: c) Photographs
41. _____ is the process of creating, producing, and distributing material incorporating
words and images to convey data, concepts, and emotions.
• a) Report or Paper
• b) Visual
• c) Graphic Communication
• d) Table
Answer: c) Graphic Communication
42. _____ is a graphical representation of data.
• a) Research
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 • b) Report or Paper
• c) Electronic Mail
• d) Chart
Answer: d) Chart
43. _____ is the process of verbally transmitting information and ideas from one individual
or group to another.
• a) Memorandum
• b) Oral Communication
• c) Communication
• d) Telephone Conversations
Answer: b) Oral Communication
44. _____ is not e ective for conveying large amounts of information or complex
information.
• a) Electronic Correspondence
• b) Report or Paper
• c) Telephone Conversations
• d) Research
Answer: c) Telephone Conversations
45. _____ is a means of formal, professional communication with others outside an
organization.
• a) Research
• b) References
• c) Memorandum
• d) Letters
Answer: d) Letters
46. _____ is used to communicate speci c information, usually within a department or
organization.
• a) Telephone Conversations
• b) Research
• c) Memorandum
• d) Report or Paper
Answer: c) Memorandum
47. _____ is the process of creating, producing, and distributing material incorporating
words and images to convey data, concepts, and emotions.
• a) Report or Paper
• b) Visual
• c) Graphic Communication
• d) Table
Answer: c) Graphic Communication
48. _____ is a graphical representation of data.
• a) Research
• b) Report or Paper
• c) Electronic Mail
• d) Chart
Answer: d) Chart
49. _____ is the process of verbally transmitting information and ideas from one individual
or group to another.
• a) Memorandum
• b) Oral Communication
• c) Communication
• d) Telephone Conversations
Answer: b) Oral Communication
50. _____ is not e ective for conveying large amounts of information or complex
information.
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 • a) Electronic Correspondence
• b) Report or Paper
• c) Telephone Conversations
• d) Research
Answer: c) Telephone Conversations