Owner’s Manual

TM

Owner's Manual and Installation Instructions

Bottom Freezer Refrigerators

Models CVE, CXE and CQE

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using the Refrigerator Normal Operating Conditions . . . . . . . . . . . . . . . . . . . . .38
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Truth or Myth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
AutoFill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Consumer Support
WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 XWFE Water Filter Cartridge
Demand Response . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Water Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Performance Data Sheet . . . . . . . . . . . . . . . . . . . . . . . .45
Refrigerator Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Consumer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Automatic Icemaker . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Care And Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Replacing the Lights . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Installation Instructions
Preparing to Install the Refrigerator . . . . . . . . . . . . . . . .23
Installing the Refrigerator . . . . . . . . . . . . . . . . . . . . . . . .26
Installing the Water Line . . . . . . . . . . . . . . . . . . . . . . . .36

Write the model and serial numbers here:

Model # _______________________________

Serial # _______________________________

Find these numbers on a label on the left side, near

the middle of the refrigerator compartment.

ENGLISH/FRANÇAIS/ESPAÑOL

49-1000329 Rev. 7 07-23 GEA

 THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME.

We take pride in the craftsmanship, innovation and design that goes into every Café product, and
we think you will too. Among other things, registration of your appliance ensures that we can deliver
important product information and warranty details when you need them.
Register your Café appliance now online. Helpful websites are available in the Consumer Support
section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the
packing material.

TM

2 49-1000329 Rev. 7
 SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow
these basic safety precautions:
Ŷ 7KLVUHIULJHUDWRUPXVWEHSURSHUO\LQVWDOOHG Ŷ & KLOGUHQDQGSHUVRQVZLWKUHGXFHGSK\VLFDOVHQVRU\
and located in accordance with the Installation or mental capabilities or lack of experience and
Instructions before it is used. knowledge can use this appliance only if they are
Ŷ 8QSOXJWKHUHIULJHUDWRUEHIRUHPDNLQJUHSDLUVRU supervised or have been given instructions on safe
cleaning. XVHDQGXQGHUVWDQGWKHKD]DUGVLQYROYHG
NOTE: Power to the refrigerator cannot be Ŷ 7KLVDSSOLDQFHLVLQWHQGHGWREHXVHGLQKRXVHKROG
disconnected by any setting on the cont rol panel. and similar applications such as: staff kitchen areas
NOTE: Repairs must be performed by a qualified in shops, offices and other working environments;
Service Professional. farm houses; by clients in hotels, motels, bed
Ŷ 5HSODFHDOOSDUWVDQGSDQHOVEHIRUHRSHUDWLQJ & breakfast and other residential environments;
catering and similar non-retail applications.
Ŷ 'RQRWXVHDQH[WHQVLRQFRUG
Ŷ .HHSIODPPDEOHPDWHULDOVDQGYDSRUVDZD\IURPWKH Ŷ &
 RQQHFWWRSRWDEOHZDWHUVXSSO\RQO\$FROGZDWHU
refrigerator. supply is required for automatic icemaker operation.
The water pressure must be between 40 and 120 psi
Ŷ 'RQRWVWRUHH[SORVLYHVXEVWDQFHVVXFKDVDHURVRO (275-827 kilopascals).
cans with a flammable propellant in this appliance.
Ŷ '
 RQRWDSSO\KDUVKFOHDQHUVWRWKHUHIULJHUDWRU
Ŷ 7RSUHYHQWVXIIRFDWLRQDQGHQWUDSPHQWKD]DUGV
Certain cleaners will damage plastic which may
WRFKLOGUHQUHPRYHWKHUHIULJHUDWRUDQGIUHH]HU
cause parts such as the door or door handles to
doors from any refrigerator before disposing of it or
detach unexpectedly. See the Care and Cleaning
discontinuing its use.
section in your Owner’s Manual for detailed
Ŷ 7RDYRLGVHULRXVLQMXU\RUGHDWKFKLOGUHQVKRXOGQRW instructions.
stand on, or play in or with the appliance.

CAUTION To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.
Ŷ Do not clean glass shelves or covers with warm water Ŷ'RQRWWRXFKWKHFROGVXUIDFHVLQWKHIUHH]HU
when they are cold. Glass shelves and covers may compartment when hands are damp or wet, skin may
break if exposed to sudden temperature changes or stick to these extremely cold surfaces.
impact, such as bumping or dropping. Tempered Ŷ'RQRWUHIUHH]HIUR]HQIRRGVZKLFKKDYHWKDZHG
glass is designed to shatter into many small pieces if completely.
it breaks. Ŷ In refrigerators with automatic icemakers, avoid
Ŷ.HHSILQJHUVRXWRIWKH³SLQFKSRLQW´DUHDV contact with the moving parts of the ejector
clearances between the doors and between the doors mechanism, or with the heating element that
and cabinet are necessarily small. Be careful closing releases the cubes. Do not place fingers or hands
doors when children are in the area. on the automatic ice making mechanism while the
refrigerator is plugged in.

WARNING FIRE OR EXPLOSION HAZARD

.HHSIODPPDEOHPDWHULDOVDQGYDSRUVDZD\IURPUHIULJHUDWRU)DLOXUHWRGRVRFDQUHVXOWLQILUHH[SORVLRQRUGHDWK

WARNING TIP OVER HAZARD.

If an anti-tip floor bracket was included with your refrigerator, install it to prevent the refrigerator from tipping
forward, which could result in death or serious injury. Read and follow the entire installation instructions for
installing the anti-tip floor bracket packed with your refrigerator.

READ AND SAVE THESE INSTRUCTIONS

49-1000329 Rev. 7 3
 IMPORTANT SAFETY INFORMATION
SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING FIRE OR EXPLOSION HAZARD Flammable Refrigerant
This appliance contains isobutane refrigerant, 4. .HHSYHQWLODWLRQRSHQLQJVLQWKHDSSOLDQFH
also known as R600a, a natural gas with high enclosures or in the built-in structure clear of
environmental compatibility. However, it is also obstruction.
combustible. Adhere to the warnings below to 5. To remove frost,scrape with a plastic or wood
reduce the risk of injury or property damage. spatula or scraper. Do not use an ice pick, metal,
1. When handling, installing and operating the or sharp-edged instrument as it may puncture the
appliance, care should be taken to avoid damage to IUHH]HUOLQHUDQGWKHQWKHIODPPDEOHUHIULJHUDQW
the refrigerant tubing. tubing behind it.
2. 6HUYLFHVKDOORQO\EHSHUIRUPHGE\DXWKRUL]HG 6. Do not use electrical appliances inside the food
VHUYLFHSHUVRQQHO8VHRQO\PDQXIDFWXUHUDXWKRUL]HG storage compartment of the appliance.
service parts. 7. Do not use any electrical device in defrosting your
3. Dispose of refrigerator in accordance with Federal IUHH]HU
and Local Regulations. Flammable refrigerant and
insulation material used require special disposal
procedures. Contact your local authorities for the
environmentally safe disposal of your refrigerator.

CONNECTING ELECTRICITY

WARNING ELECTRICAL SHOCK HAZARD

Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a $9ROW$&+]RUDPSIXVHGJURXQGHG
3-prong (grounding) plug which mates with a standard electrical supply is required. This provides the best
SURQJ JURXQGLQJ ZDOORXWOHWWRPLQLPL]HWKH performance and also prevents overloading house
SRVVLELOLW\RIHOHFWULFVKRFNKD]DUGIURPWKLVDSSOLDQFH ZLULQJFLUFXLWVZKLFKFRXOGFDXVHDILUHKD]DUGIURP
Have the wall outlet and circuit checked by a qualified overheated wires.
electrician to make sure the outlet is properly Never unplug your refrigerator by pulling on the power
grounded. cord. Always grip plug firmly and pull straight out from
Where a standard 2-prong wall outlet is encountered, it the outlet.
is your personal responsibility and obligation to have it Immediately discontinue use of a damaged supply
replaced with a properly grounded 3-prong wall outlet. cord. If the supply cord is damaged, it must be
Do not use an adapter. replaced by a qualified service professional with an
The refrigerator should always be plugged into its own DXWKRUL]HGVHUYLFHSDUWIURPWKHPDQXIDFWXUHU
individual electrical outlet which has a voltage rating When moving the refrigerator away from the wall, be
that matches the rating plate. careful not to roll over or damage the power cord.

READ AND SAVE THESE INSTRUCTIONS

4 49-1000329 Rev. 7
 SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

DANGER SUFFOCATION AND ENTRAPMENT HAZARD

Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation Before You Throw Away Your Old Appliance
are not problems of the past. Junked or abandoned Ŷ7DNHRIIWKHUHIULJHUDWRUDQGIUHH]HUGRRUV
refrigerators are still dangerous even if they will sit Ŷ Leave the shelves in place so that children may not
IRU³MXVWDIHZGD\V´,I\RXDUHJHWWLQJULGRI\RXUROG easily climb inside.
refrigerator, please follow the instructions below to help
prevent accidents.

Refrigerant and Foam Disposal:

Dispose of appliance in accordance with Federal and Local Regulations. Flammable refrigerant and insulation
material used requires special disposal procedures. Contact your local authorities for the environmentally safe
disposal of your refrigerator.

READ AND SAVE THESE INSTRUCTIONS

49-1000329 Rev. 7 5
USING THE REFRIGERATOR: Features
Features
Model CVE and CXE

Space-saving ice maker HCS (Humidity Control System)

Ice maker and bin are located on the door creating Sealed HCS bin prolongs produce preservation by
more usable storage space. maintaining humidity in the bin.
Showcase LED lighting Vented Bin
LED lighting is positioned throughout the interior to Vented bin for storing fruits and vegetables.
spotlight areas in the refrigerator. LEDs are located
Water filter
under the fresh food door to light the convertible
Filters water and ice.
drawer, and LEDs are under the convertible drawer to
OLJKWWKHIUHH]HUGUDZHU Convertible drawer
Select the best temperature to store your food.
QuickSpace™ shelf
)XQFWLRQVDVDQRUPDOIXOOVL]HGVKHOIZKHQQHHGHG
and easily slides back to store tall items below.
Spillproof shelves
Designed to capture your spills for easier clean up.
Removable door bin
Can be removed for those with a wall limiting the door
opening.

6 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Features
Features
Model CQE

Space-saving ice maker HCS (Humidity Control System)

Ice maker and bin are located on the door creating Sealed HCS bin prolongs produce preservation by
more usable storage space. maintaining humidity in the bin.
Showcase LED lighting Vented Bin
LED lighting is positioned throughout the interior to Vented bin for storing fruits and vegetables.
spotlight areas in the refrigerator.
Water filter
QuickSpace™ shelf Filters water and ice.
)XQFWLRQVDVDQRUPDOIXOOVL]HGVKHOIZKHQQHHGHG
Freezer
and easily slides back to store tall items below.
&RPSDUWPHQWIRUVWRULQJ\RXUIUR]HQIRRG
Spillproof shelves The middle and bottom door bins tilt-out for easy
Designed to capture your spills for easier clean up. access.
Removable door bin Convertible Zone
Can be removed for those with a wall limiting the &RPSDUWPHQWWKDWFDQVWRUHIUR]HQIRRGIUHVKIRRG
door opening. or wine.

49-1000329 Rev. 7 7
USING THE REFRIGERATOR: Features
Features
Door ice bin
1. Open left refrigerator door.
2. Pull down latch to release bin door.
8VLQJKDQGKROGOLIWLFHEXFNHWXSDQGRXWWRFOHDU Latch
locators in bottom of bin.
4. To replace the ice bucket, set it on the guide
brackets and push until the ice bucket seats properly.
5. If bucket cannot be replaced, rotate the Ice Bucket
Fork 1/4 turn clockwise.
Ice bucket
Ice/water filter
Certified to reduce chlorine-resistant cysts, lead, select
pharmaceuticals, and more. For easy filter replacement
instructions see page 10.

Freezer door bin

0LGGOHDQGERWWRPELQVRQWKHIUHH]HUGRRUFDQEH
tilted out for easy access.

8 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Controls
Controls
All Models
We are continuously updating our software. Please reference the full owner's manual online for the latest
functionality at cafeappliances.com. In Canada, visit cafeappliances.ca.
The recommended temperature settings, preset from the factory, are 37°F (3°C) for the refrigerator and 0°F (-18°C)
IRUWKHIUHH]HU

NOTE: The refrigerator is shipped with protective film Ɣ)UHH]HU3UHVV8SRU'RZQEXWWRQWRLQFUHDVHRU

covering the temperature controls. decrease temperature from -6°F (-21°C) to 5°F (-15°C).
If this film was not removed during installation, remove it Ɣ'RRU$ODUP6RXQGVDQDOHUWZKHQWKHIUHH]HURU
now. UHIULJHUDWRUGRRUVKDYHEHHQOHIWRSHQ6QRR]HWKH
The temperature controls are preset in the factory at alert by pressing any key. Press On or Off to activate
37°F (3°C) for the refrigerator compartment and 0°F or deactivate Door Alarm while an alert is not active.
ƒ& IRUWKHIUHH]HUFRPSDUWPHQW$OORZKRXUVIRU Ɣ,FHPDNHU3UHVV2QRU2IIWRVWDUWVWRS,FHPDNHU
WKHWHPSHUDWXUHWRVWDELOL]HWRWKHSUHVHWUHFRPPHQGHG
settings. Ɣ:L)L3UHVVOn to start the WiFi connection process
per the instructions on Page 13. Press Off to disable
To Change the Refrigerator Temperature: WiFi. Note that restarting WiFi requires repeating the
Press the Settings button ( ) XQWLO³)ULGJH´LV WiFi connection process.
KLJKOLJKWHG3UHVVWKH8SRU'RZQDUURZEXWWRQVWR Water ( ) - Press to select Ice or Water to dispense
increase or decrease temperature settings. when the paddle is pressed.
To Change the Freezer Temperature: AutoFill - Press to initiate automatic sensing to fill from
Press the Settings button ( ) XQWLO³)UHH]HU´LV dispenser.
KLJKOLJKWHG3UHVVWKH8SRU'RZQDUURZEXWWRQVWR Ice ( ) - Press to select crushed or cubed ice when the
increase or decrease temperature settings. paddle is pressed.
The cooling system can be turned off by pressing the Light ( ) - Press to illuminate dispenser. Chime will
Settings button ( XQWLOHLWKHU³)ULGJH´RU³)UHH]HU´ accompany each press.
LVKLJKOLJKWHG3UHVVDQGKROGERWKWKH8SDQG'RZQ
DUURZEXWWRQVIRUVHFRQGV³´ZLOOEHGLVSOD\HGZKHQ Fahrenheit / Celsius:
the system is off. Turning the cooling system off stops Temperature display can be switched between
the cooling to the refrigerator, but it does not shut off Fahrenheit and Celsius. Press Settings button ( ) to
the electrical power. The cooling system can be turned QDYLJDWHWR³)ULGJH´RU³)UHH]HU´WKHQSUHVVDQGKROGWKH
RQE\UHWXUQLQJWRWKH³)ULGJH´RU³)UHH]HU´VHWWLQJDQG Ice button and Light button for three seconds.
pressing the On button. Volume Control:
Control Settings Alert volume can be adjusted from High to Low and Off.
Press Settings button ( ) WRQDYLJDWHWR³,FHPDNHU´
Settings ( ) - Press the Settings symbol ( ) to scroll
then press and hold the Ice button and Light button for
through the refrigerator functions.
three seconds.
Ɣ&RQWURO/RFN3UHVV21WRORFNRXWLFHDQGZDWHU
Sabbath Mode:
dispenser and all feature and temperature buttons.
Press and hold OFF for 3 seconds to deactivate. Simultaneously hold the Settings ( ), Water, and Light
buttons for three seconds to enter and exit Sabbath
Ɣ)ULGJH3UHVV8SRU'RZQEXWWRQWRLQFUHDVHRU PRGH'LVSOD\ZLOOVKRZ³6$´DQGPRGHZLOODXWRPDWLFDOO\
decrease temperature from 34°F (1°C) to 42°F (6°C). exit after 3 days.

49-1000329 Rev. 7 9
USING THE REFRIGERATOR: Controls
Controls
Model CVE and CXE Convertible Drawer
Temperature in the Convertible Drawer is selected by pressing the food item to be kept in the drawer.
6RIW)UHH]H ƒ) °C)
Meat 29°F (-2°C)
Beverages 33°F (1°C)
Snacks 37°F (3°C)
Wine 42°F (6°C)
The temperature setting is locked by default. Button must be pressed for 3 seconds to unlock.

Model CQE Convertible Zone

The Convertible Zone control panel is in the top of the lower right-hand door. Select the desired temperature for the
compartment.
)UHH]HU ƒ) °C)
Refrigerator 37°F (3°C)
Chiller 42°F (6°C)
The temperature setting is locked by default. Button must be pressed for 3 seconds to unlock.
The Warmer (+) and Cooler (-) buttons can be used to adjust the temperature of each setting.

10 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Dispenser
Dispenser
Water & Ice Dispenser
(See About the controls WARNING Laceration Hazard
with temperature
settings & About the Ŷ Never put fingers or any other object into ice crusher
control features) discharge opening. Doing so can result in contacting
the ice crushing blades and lead to serious injury or
amputation
Ŷ8VHDVWXUG\JODVVZKHQGLVSHQVLQJLFH$GHOLFDWH
glass may break and result in personal injury.
If no water is dispensed when the refrigerator is first
installed, there may be air in the water line system.
Press the dispenser paddle for at least five minutes to
remove trapped air from the water line and to fill the
water system. To flush out impurities in the water line,
throw away the first six full glasses of water.

Important Facts About Your Dispenser

Ŷ Do not add ice from trays or bags to the door icemaker Ŷ To keep dispensed ice from missing the glass, put the
bucket. It may not crush or dispense. glass close to, but not touching, the dispenser opening.
Ŷ Avoid overfilling glass with ice and use of narrow Ŷ Some crushed ice may be dispensed even though you
glasses. Backed-up ice can jam the chute or cause the selected CUBED. This happens occasionally when a
GRRULQWKHFKXWHWRIUHH]HVKXW,ILFHLVEORFNLQJWKH few cubes accidentally get directed to the crusher.
chute remove the ice bucket, poke it through with a Ŷ After crushed ice is dispensed, some water may drip
wooden spoon. from the chute.
Ŷ Beverages and foods should not be quick-chilled in the Ŷ Sometimes a small mound of snow will form on the
door icemaker bin. Cans, bottles or food packages in door in the ice chute. This condition is normal and
the storage drawer may cause the icemaker or auger usually occurs when you have dispensed crushed ice
to jam. repeatedly. The snow will eventually evaporate.

AutoFill
To Use HANDS FREE AutoFill:
Ŷ Center container on Recess Dispenser Tray as far Ŷ.HHSVHQVRUVFOHDQZLWKDFOHDQGDPSFORWKDQGGR
back as possible without activating paddle and remove not spray liquid or cleaners directly on sensors
hand from container Ŷ AutoFill works best with household water pressure of
Ŷ Press AutoFill. 60 to 100 psi (414 to 689 kPa).
Ŷ Ice in container may affect fill volume. If issues are
To Stop AutoFill experienced, use less ice.
Ŷ Press ANY key, including AutoFill, to stop.

Important Facts about AutoFill

Ŷ For optimum results, use a uniform container between
´ FP WDOODQG´ FP ZLGH
Ŷ Fill level and functionality may vary on containers taller
WKDQ´ FP RUZLGHUWKDQ´ FP 
Ŷ&RQWDLQHUYROXPHVPD\YDU\,I³(5525´PHVVDJHLV
given, try a different container.
Ŷ AutoFill will time out.
Ŷ Handles, straws, and garnishes on the rim of the
container my cause overfilling or variation in fill
volumes.
Ŷ Splashing may occur depending on the location of the AutoFill Sensors
container, water flow rate, container shape, and ice
cubes.
49-1000329 Rev. 7 11
USING THE REFRIGERATOR: WiFi
WiFi (for customers in the United States, its territories, and Canada)
If your refrigerator has a Connected Appliance Information label, then it can be connected to your WiFi network,
allowing it to communicate with your mobile device for remote monitoring, control and notifications.
Please visit GEAppliances.com/connect to learn more about connected appliance features and learn what
connected appliance apps work with your mobile device.

SOFTWARE UPDATES
One of the features of the SmartHQTM is the ability to accept refrigerator software updates. When the user accepts
the updates, refrigerator lights will appear to turn off, and all features are not be available during the update. This is
QRUPDOEHKDYLRUGXULQJVRIWZDUHXSGDWHV8VHUVDUHHQFRXUDJHGWRFKHFNWKHUHIULJHUDWRUVHWWLQJVDIWHUDQVRIWZDUH
update.

REGULATORY INFORMATION
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s
authority to operate the equipment.

12 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Demand Response
Demand Response (some models)
This Product has WiFi capability and requires Installing Demand Response
Internet connectivity and a wireless router to enable
Install the SmartHQTM per the instructions on the previous
interconnection with an Energy Management System,
page. Select the Demand Response page, and choose
and/or with other external devices, systems or
from the available Demand Response options. The
applications.
app provides more information on the operation of each
What is Demand Response? Demand Response option.
Some utilities vary their electricity rates based on the
Demand Response Communication Protocols
time of day. Some utilities offer Demand Response
programs to reduce energy usage during certain times This refrigerator uses the following IETF open standard
of the day. Some utilities may do both things. This protocols for the WiFi communication. Consult the online
refrigerator has a Demand Response feature to help user manual for the latest protocol updates:
control energy usage. Ŷhttps://mqtt.org/mqtt-specification/
Using Demand Response without a Utility Ŷhttp://docs.oasis-open.org/mqtt/mqtt/v3.1.1/os/
Program mqtt-v3.1.1-os.html

The Demand Response feature allows the user to shift GEA API for demand response:
high energy features, like defrost, for a 4-hour window. Ŷ:ULWHGHPDQGUHVSRQGVWDWXV ,QDFWLYH'$/DQG
This window corresponds to the average peak energy TALR)
usage. This feature is enabled or disabled with the
SmartHQTM and requires the SmartHQTM to operate. It Ŷ*HWGHPDQGUHVSRQVHVWDWXV ,QDFWLYH'$/7$/5RU
does not depend on the local utility, or whether it varies Delay Defrost)
the electricity rates. Ŷ*HWHVWLPDWHGHQHUJ\FRQVXPSWLRQLQ:DWWKRXU

Demand Response with your Utility Ŷ*HWHYHQWIRU'RRU2SHQ

If your utility has a compatible Demand Response Ŷ*HWHYHQWIRU+LJKWHPSHUDWXUHDOHUW

program, and you are signed up with the utility, this Ŷ:ULWHGHPDQGUHVSRQVH '$/RU7$/5 VWDUWWLPHDQG
refrigerator can modify its energy usage based on duration time period.
commands received from the utility. The SmartHQTM can Ŷ*HWGHPDQGUHVSRQVH '$/RU7$/5 VWDUWWLPHDQG
be used to override the Demand Response program, duration time period.
if desired. Please note that there are many different
Demand Response programs, and many are not Ŷ'HOHWHGHPDQGUHVSRQVH '$/RU7$/5 VFKHGXOH
compatible with kitchen appliances. Please check with
your local utility.
The demand response level is displayed in the mobile
app. Delay appliance load mode (DAL) reduces power
consumption by delaying defrost and ice production for
4 hours. Temporary appliance load reduction (TALR)
reduces the power consumption by delaying defrost, ice
production, and stopping cooling for 10 minutes.
Estimated energy consumption in Watt-hour(Wh) is
reported in the mobile app.

49-1000329 Rev. 7 13
USING THE REFRIGERATOR: XWFE Water Filter
XWFE Water Filter
Water Filter Cartridge INSTALLING THE FILTER IN A BOTTOM
The water filter cartridge is located in the left-hand FREEZER REFRIGERATOR
refrigerator door behind the rectangular access panel.
1. Open the filter cartridge
When to Replace the Filter Cartridge housing by pulling the door
The Replace Water Filter message on the control panel open.
will illuminate when the water filter cartridge needs to 2. Line up the ports on the filter
be replaced soon. The Water Filter Expired message with the ports on the filter
will illuminate when the water filter cartridge needs to be cartridge holder, and gently
replaced. The water filter can be replaced earlier if the insert the filter.
flow of water to the dispenser or icemaker decreases.
3. Slowly turn the filter to the right until it stops. DO
Once either message is illuminated, dispensing water
NOT OVERTIGHTEN. As you turn the filter, it will
will show Confirm Filter Change; do not confirm until
automatically adjust itself into position. The filter will
the water filter is replaced
move about a ¼ turn or 90 degrees, until the filter
REMOVING THE FILTER cannot be turned, and the label faces outward.
If you are replacing the filter, 4. Slowly push the filter up into
first remove the previous one the clips.
by gently grasping the filter and 5. Close the filter cartridge
slowly turning it to the left, housing by gently pushing
about a ¼ turn. The filter the door closed until the tabs
should automatically release lock into place.
itself when you have rotated it 6. Run water from the
far enough to the left. A small dispenser for 2 gallons or approximately 5 minutes to
amount of water may drip clear the system. Water may spurt out and air bubbles
down. may be visible during this process. If water is not
flowing, check to make sure the filter has been fully
rotated to the right.
7. When dispensing water, press the button underneath
the Confirm Filter Change message. If replacing
CAUTION the water filter before the message appeared,
If air has been trapped in the system, the filter cartridge press the Settings ( ) EXWWRQXQWLO³,FHPDNHU´LV
PD\EHHMHFWHGDVLWLVUHPRYHG8VHFDXWLRQZKHQ highlighted, then hold down the Water and Ice buttons
removing. simultaneously for 3 seconds.

FILTER BYPASS PLUG Application Guidelines/Water Supply

To reduce the risk of property damage due to water Service Flow 0.5 gpm (1.89 lpm)
OHDNDJH\RX0867XVHWKHILOWHUE\SDVVSOXJZKHQD Water Supply Potable Water
replacement filter cartridge is not available. Some models
Water Pressure 25-120 psi (172-827 kPa)
do not come equipped with the filter bypass plug. To obtain
a free bypass plug, call 800.692.6630 and request Water Temperature 33°F-100°F (0.6°C-38°C)
WR17X33825 filter bypass plug. In Canada, call Capacity 170 gallons (643.5 liters)
800.561.3344. The dispenser and icemaker will not operate
without either the filter or bypass plug installed. The bypass Sign-up for TEXT REMINDERS by
plug is installed in the same way as a filter cartridge. texting REPLACE to 70543.

WARNING To reduce the risk associated with choking, do not allow children under 3 years of age to
have access to small parts during the installation of this product. The disposable filter cartridge should be
replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, Café Appliances recommends the use of GE Appliances-branded
ILOWHUVRQO\8VLQJ*($SSOLDQFHVEUDQGHGILOWHUVLQ&DIpUHIULJHUDWRUVSURYLGHVRSWLPDOSHUIRUPDQFHDQGUHOLDELOLW\
GE Appliances filters meet rigorous industry NSF standards for safety and quality that are important for products
that are filtering your water. Café Appliances has not qualified non-GE Appliances-branded filters for use in Café
refrigerators and there is no assurance that non-GE Appliances-branded filters meet Café standards for quality,
performance and reliability.
If you have questions, or to order additional filter cartridges, visit our website at gewaterfilters.com.
Customers in Canada should consult the yellow pages for the nearest Camco Service Center.

14 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Refrigerator Storage Options
Refrigerator Storage Options
Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
To remove:
Remove all items from the shelf.
Tilt the shelf up at the front.
Lift the shelf up at the back and bring the shelf out.

To replace:
While tilting the shelf up, insert the top hook at the
back of the shelf in a slot on the track.
Lower the front of the shelf until the bottom of the
shelf locks into place.

Spillproof Shelves
Spillproof shelves have special edges to help prevent
spills from dripping to lower shelves.

Quick Space Shelf

This shelf splits in half and slides under itself for storage of
tall items on the shelf below.
This shelf can be removed and replaced or relocated (just
like spillproof shelves).
NOTE: The back half of the Quick Space Shelf is not
adjustable.

49-1000329 Rev. 7 15
USING THE REFRIGERATOR: Refrigerator Storage Options
Refrigerator Storage Options
Door Bins
Fixed bins can easily be carried from refrigerator to work
area.
To remove: Lift bin straight up, then pull out. The door
bins are not interchangeable, note the location upon
removal and replace the bin in its proper location.

Sealed and Vented Pans

.HHSIUXLWVDQGYHJHWDEOHVRUJDQL]HGLQVHSDUDWH
compartments for easy access.
Excess water that may accumulate in the bottom of the
drawers or under the drawers should be wiped dry.

Vented pan for storing fruits

and vegetables

Sealed pan with

Humidity Control System
prolongs leafy green
vegetable preservation by
maintaining humidity in
the pan.

16 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Refrigerator Storage Options
Refrigerator Storage Options
CONVERTIBLE DRAWER - Model CVE and CXE Only
How To Adjust Drawer Dividers
Grasp divider at the top and slide to the left or right.

How to Remove and Replace Drawer

To remove:
1. Pull the drawer out to the stop position.
2. Remove the convertible drawer basket by lifting while
rotating the basket upward

To replace:
1. Place drawer back in first and rotate drawer front down to
seat on slide.
2. Push the drawer in to closed position.
Convertible drawer basket will be loose if re-installed
EDFNZDUGV/RRNIRU³)5217´HPERVVWRKHOSZLWK
re-installation.

49-1000329 Rev. 7 17
USING THE REFRIGERATOR: Refrigerator Storage Options
Refrigerator Storage Options
BASKETS, DRAWERS, AND BINS - Model CVE and CXE Only
Freezer Basket and Drawer
Basket.

3L]]DWUD\

Drawer

Tilt-Out Bin in the Freezer

To remove:
Press the tab on the right side bracket to remove the
IUHH]HUGUDZHUELQ
To replace:
Slide bin into location until it locks into place.

Basket Removal
To remove:
1. 3XOOWKHWRSIUHH]HUGUDZHUEDVNHWIRUZDUGXQWLOLWLV
RXWRIWKHWUDFNLQWKHIUHH]HUFRPSDUWPHQW/LIWZKLOH
rotating the basket upward to remove.
3XOOWKHSL]]DWUD\DOOWKHZD\RXWDQGOLIWXSXQWLOWKH
SL]]DWUD\LVIUHHWRUHPRYH
3. Press the tab on the right side bracket to remove the
IUHH]HU door bin.
4. /LIWWKHERWWRPIUHH]HUGUDZHUEDVNHWVOLJKWO\EDFN
then up and out of the drawer.
To replace:
1. Place drawer back in first and rotate drawer front down to
seat on slide.
Bottom freezer drawer basket must be in place
before installing the pizza drawer.

18 49-1000329 Rev. 7
 USING THE REFRIGERATOR: Refrigerator Storage Options
Refrigerator Storage Options
BASKETS, SHELF, AND BINS - Model CQE Only
Freezer Baskets

Select Zone Baskets, Shelf, and Wine Rack

Basket or Shelf Removal

To remove:
1. Pull basket or shelf out all the way.
2. Slightly lift front of basket or shelf and pull out.
To replace:
1. Reverse the removal steps.

49-1000329 Rev. 7 19
USING THE FREEZER: Automatic Icemaker
Automatic Icemaker
A newly installed refrigerator may take 12 to 24 hours to Throw away the first few batches of ice to allow the
begin making ice. water line to clear.
Be sure nothing interferes
Connect to potable water supply
WARNING with the sweep of the
only.
feeler arm.
A cold water supply is required for automatic icemaker
operation. The water pressure must be between 40 When the bin fills to the
and 120 psi (275-827 kilopascals). level of the feeler arm,
the icemaker will stop
producing ice. It is normal
Automatic Icemaker for several cubes to be joined together.
The icemaker will produce seven cubes per cycle If ice is not used frequently, old ice cubes will become
approximately 100–130 cubes in a 24-hour period, cloudy, taste stale and shrink.
GHSHQGLQJRQIUHH]HUFRPSDUWPHQWWHPSHUDWXUHURRP
NOTE: In homes with lower-than-average water
temperature, number of door openings and other use
pressure, you may hear the icemaker cycle multiple
conditions.
times when making one batch of ice.
The icemaker will fill with water when it cools to 15°F
(-10°C). A newly installed refrigerator may take 12 to 24 CAUTION
7RPLQLPL]HWKHULVNRISHUVRQDOLQMXU\
hours to begin making ice cubes. avoid contact with the moving parts of the ejector
If the refrigerator is operated before the water line mechanism, or with the heating element that releases
connection is made to the unit or if the water supply to the cubes. Do not place fingers or hands on the
an operating refrigerator is turned off, make sure that automatic ice making mechanism while the refrigerator is
the icemaker is turned off. Once the water has been plugged in.
connected to the refrigerator, the icemaker may be To turn the icemaker ON/OFF, use the Settings button
turned on using the controls. to navigate to the Icemaker selection.
<RXPD\KHDUDEX]]LQJVRXQGHDFKWLPHWKHLFHPDNHU
fills with water.
To fill the bucket to maximum capacity after installation,
dispense 3-4 cubes at 12 hours and 18 hours. Allow 1-2
days for the bucket to completly fill with ice.

Ice Bucket and Dispenser

Ice Box
• Open the ice box door on inside of the left door. Door
• Pull up and out on the ice bucket in the left hand door
to remove it from the compartment.
• To replace the ice bucket, set it on the guide brackets Lift and pull
and push until the ice bucket seats properly.

20 49-1000329 Rev. 7
 CARE AND CLEANING
Care and Cleaning
Cleaning the Outside
FINGERPRINT RESISTANT STAINLESS STEEL*, BLACK STAINLESS, SLATE, DARK
SLATE, PAINTED, GLASS - Outside surfaces, door handles, and trim
DO NOT use Stainless Steel cleaners on the door surfaces.
IMPORTANT: The use of incorrect products may damage the outer finish of Fingerprint Resistant Stainless and
Black Stainless models. Please follow these instructions and use only the appropriate items below to clean your
appliance surfaces.
Ɣ&OHDQLQWHULRUH[WHULRUVXUIDFHVZLWKZDUPZDWHUPLOGVRDSRUGHWHUJHQWDQGDVRIWRUPLFURILEHUFORWKWRDYRLG
damage.
Ɣ:LSHWKHDSSOLDQFHVXUIDFHGU\ZLWKDVRIWFOHDQFORWKRUPLFURILEHUWRZHOWRDYRLGVWUHDNLQJRUZDWHUVSRWWLQJ

DO USE DO NOT USE

Soft, clean cloth or sponge Abrasive cloths, paper towels, scrubbing sponges (with or without soap),
Microfiber cloth scouring or steel wool pads
Mild detergent mixed with warm Abrasive powders, liquids, or sprays Oven cleaners
water Window sprays, ammonia, or bleach Alkaline cleaners
Citrus or plant oil-based cleaners Stainless steel cleaners
Acidic or vinegar-based cleaners
*Easily wipe away smudges and fingerprints.

STAINLESS STEEL - Outside surfaces, door handles, and trim

NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle
hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a
sponge and mild detergent mixed with warm water.
DO USE DO NOT USE
Soft, clean cloth or sponge Abrasive cloths, scrubbing sponges (with or without
soap), scouring or steel wool pads
Mild detergent mixed with warm water Abrasive powders or sprays
Approved stainless steel cleaners; For approved Window Sprays or Ammonia
stainless steel cleaners, visit cafeappliances.com. Citrus or plant oil-based cleaners
&OHDQHUVZLWKR[DOLFDFLGVXFKDV%DU.HHSHUV)ULHQG6RIW Acidic or vinegar-based cleaners
Cleanser™ can be used to remove surface rust, tarnish Oven cleaners
and small blemishes on stainless steel surfaces only. Cleaners containing acetone (propanone)
Any cleaner with WARNING about plastic contact

Cleaning the Inside

To help prevent odors, leave an open box of baking CAUTION Do not clean glass shelves or covers
VRGDLQWKHUHIULJHUDWRUDQGIUHH]HUFRPSDUWPHQWV
with warm water when they are cold. Glass shelves and
Unplug the refrigerator before cleaning. covers may break if exposed to sudden temperature
If this is not practical, wring excess moisture out of changes or impact such as bumping or dropping.
sponge or cloth when cleaning around switches, lights or Tempered glass is designed to shatter into many small
controls. pieces if it breaks.
8VHDQDSSOLDQFHZD[SROLVKRQWKHLQVLGHVXUIDFH Do not wash any plastic refrigerator parts in the
between the doors. dishwasher.
8VHZDUPZDWHUDQGEDNLQJVRGDVROXWLRQ²DERXWD
tablespoon (15 ml) of baking soda to a quart (1 liter) of
ZDWHU7KLVERWKFOHDQVDQGQHXWUDOL]HVRGRUV5LQVHDQG
wipe dry.

49-1000329 Rev. 7 21