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MID SEMESTER EXAMINATIONS comm skills

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98 views2 pages

MID SEMESTER EXAMINATIONS comm skills

Uploaded by

james
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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MID SEMESTER EXAMINATIONS

COMMUNICATION SKILLS ENGL 061.


TATAL MKS 40
INSTRUCTIONS: ATTEMP ALL QUESTIONS

NAME _________________________________ ID __________________________

Fill-in-the-Blank
1. _________________________________ refers to a communication system
where information flows freely within informal networks.

2. Communication that takes place within one’s own mind is called


_________________________________.

3. ________________________________ is any disturbance that disrupts the


communication process, such as background noise.

4. Communication between employees at the same level of an organization is called


_________________________________.

5. The ______________________________ component of communication refers


to the environment in which communication takes place.

True or False

Indicate wether the following statements are true or false

6. Encoding refers to the receiver interpreting the message.

7. Intrapersonal communication occurs when two or more people exchange ideas.

8. The grapevine is an example of formal communication.

9. Feedback is a vital part of the communication process.


10. Non-verbal communication can contradict verbal communication.
Short answer questions

11. Define barriers in communication. (1mk)


12. Organizational communication occurs in 3 directions namely.(3mk)
13. Why should there be compatibility between verbal and nonverbal behaviour?
(1mk)
14. What is a social space? (1mk)
15. Why is time an effective communication tool? (1mk)
16. Discuss the importance of non-verbal communication in an interview and how it
can impact the interviewer’s perception of the candidate.(3mks)
17. How can a candidate prepare for an interview, and what strategies should they
use during the interview? (4mks)
18. How do you recognise non-verbally if a person is nervous? (2mks)
19. Write any two tips for effective communication. (2mks)
20. Write any two tips for effective communication. (2mks)
21. Why is it important to know the background of the audience to communicate
effectively?(2mks)
22. Explain the following terms with reference to communication barriers and give
an example for each. (5mks)

1. Organisational barrier

2. Emotional outburst

3. Cultural differences

4. Information overload

5. ‘Know-it-all’ attitude

23. What is the importance of feedback in communication? (2mks)

24. What is proxemics in communication?(1mk)

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