0% found this document useful (0 votes)
516 views30 pages

30 Anos de Conhecimento de Negócios - Simon Squibb

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
516 views30 pages

30 Anos de Conhecimento de Negócios - Simon Squibb

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 30

(10) 30 Years of Business Knowledge in 2hrs 26mins - YouTube

https://www.youtube.com/watch?v=9VlvbpXwLJs

Transcript:
(00:00) I am good at only one thing business for the last 30 years I built 19 companies and
invested in 78 startups people ask me every day to be their mentor and to help them and they've
even o ered me £10,000 to help them just for one day in business I don't want to charge people
for help I want to give you the knowledge for free and today I'm going to give you everything you
need to start a business to grow a business to maintain a business and to sell a business but if
you can't stay on this video for 5 minutes without clicking on
(00:30) o I've got some news for you you're probably not going to make it I'm now going to list
all the things I'm going to go through in the next 45 minutes to change your mindset give you the
tools you need to be successful and hopefully create new Pathways in your brain that give you
the chance to be successful the very thing that the education system does not want you to be is
free working for yourself controlling your own Des So today we're going to cover how to start a
business with no money how to win and
(00:59) the secret to it all in business how to lose important how to do a mind map which is much
better than a business plan much more liquid how to nd purpose very important to motivate you
to get up in the morning to motivate your team to get up in the morning and to motivate
customers to want to work with you how to nd a co-founder something that I personally believe
is like having a relationship partnership it can change everything if you have the right co-founder
and can give you that accountability that we all need how to
(01:27) sell everybody can sell there's no such thing as people that are good at selling and people
that aren't good at selling they're just people that haven't been taught the system of selling
everyone can sell everyone must learn to sell it is the key to unlocking Freedom how to Market
your business how to PR yourself and your business how to get an investor and I'll go through
many di erent ways around that subject you can get an investor how to get sponsors often an
untapped secret source to making a
(01:53) business grow without needing an investor so we'll get into that how to build a company
brand because I honestly think value comes from building a brand not a business and we'll go
into what a brand is and how to build one how to build personal brand which in this day and age
without doubt is vital you can't really build a company today without having a personal brand and
I'll get into personal brand on a public stage and personal brand within your industry how to hire
how to grow how to build how
(02:21) to go Global which is easier than it sounds and probably very important so you're not
stuck in one market and leaving yourself vulnerable how to get a mentor there is a way to do it
and nearly Nobody Does it and how to avoid big mistakes but accept luck into your life make luck
happen in your life and nally how eity works and how to sell your business at the end of this
video you will know everything that's taken me 35 years to know you will be changed if you watch
this video and I promise you at the end of it it will cost you
(02:54) nothing and you'll never regret it how to start now most people tell you to start a business
when you have an idea that's not where a business starts a business starts with a feeling an
instinct that perhaps you need to make a change and then applying yourself to learning what is
the best way to build something that you love now everybody tells me that starting a business is
lling a market Gap or nding a niche that is not true one of my most successful early companies
was a company called uid this company turned into
(03:26) one of the biggest agencies in Asia which I sold a price waterhous Cooper for more money
than I ever need and when I launched that company there was 500 other businesses doing almost
exactly the same so how did I manage to win I didn't have an original idea like everybody tells you
you've got to have to start a business you don't start with an original idea you start with what you
like doing now I love helping businesses and people succeed I love marketing I can spend all day
long studying and understanding marketing every time
(04:06) someone launches a new business I want to understand how they made it successful I'm
obsessed I enjoy it it's my hobby there is no work life balance there is only syncing up your life
with your business and so I believe the rst step in starting a business is following your passions
now everybody tells you that that's not the way to start a business because often your passions
initially don't necessarily generate Revenue but that's because you haven't applied a business
mindset to what you
(04:32) love so I loved marketing and I started a creative agency called uid that helped people
come up with marketing ideas to make their business successful now there were many
fi
ff
ff
ff
fi
fl
fi
fi
fi
fi
fl
companies doing it but not many of these people doing it loved it like I did so I evolved my
marketing abilities pushed the boundaries of what was possible used new technologies like at the
time Emil marketing and direct marketing that no one else was doing because I was obsessed
what is the latest thing and for you the way you do it is youve got
(05:01) to write down what you like doing and got to write down what you don't like doing what
you love doing you've got to get really good at and what you don't like doing you've got to
Outsource and not do it the school system has taught you the wrong thing that if you're not good
at something you need to spend more time getting better at it that is a lie you've got to spend
more time getting good at the thing you love to do get obsessed by it and that's actually where a
business idea begins because once you
(05:29) have gured out what you like doing the next step is the idea now again people will tell you
that you need to come up with an original idea that's not true the second thing is when it comes
to an idea you can actually combine forces with other people so back to my example when I
launched uid I loved marketing and I met someone who could take my marketing ideas and turn
them into graphic illustrations and Brilliant presentations and abilities to help that company in a
visual way understand my ideas idea so I teamed up with her and
(06:01) created a 50/50 business partner I'll come on to equity later in the video that was literally
the springboard to one of the most successful companies in Asia in this space so the key is not
coming up with an original idea and trying to do it all on your own the key is coming up with
something you love linked to what you do and perhaps if there's a gap within your ability to
execute on what you love nd a partner so for example if you love writing then write a book and
maybe you need to nd a partner that can that book or nd a
(06:31) company that will publish that book or get someone to help you like an agent nd
someone that will publish that book and that's where it really begins in the idea phase it's got to
link to your passion and I'll come on to purpose later but it's key you won't be able to follow
through and probably won't be successful if you're not willing to do the thing that you're doing
more often and all the time compared to other people so you gured out what you love doing and
now you have an idea now the
(06:59) idea itself can evolve from my point of view when I started what I'm doing today which is a
platform to help you for free the rst thing I did was in fact a podcast so the step after idea is step
one execution and execution involves what is the rst thing you can do to make your business
idea come to life and for me in my example it was a podcast but for you it might be a Blog it might
be a LinkedIn post it might be setting up a social media handle and starting to post up your
photography whatever the rst step execution is do
(07:36) not make it too hard for yourself in my case sitting down interviewing people I found
interesting recording it and putting it up would serve the purpose of giving people mentorship in a
podcast for free which was my rst step in my mission in my recent business so all I really did was
get a microphone sit down and record conversations now if you go back and look at those very
early podcasts execution was not brilliant the guests were good the execution was not great I had
a rubbish microphone I had a rubbish camera and I slowly improved and
(08:07) step one is come up with a simple execution plan step two in starting a business is
consider where the revenue is going to come from now some people say you need this within the
idea phase and yes you can put it within the idea phase but sometimes Revenue doesn't actually
make itself clear to you start so an example if you're a photographer and you think you're going to
make your money charging by the hour for your photography skills you're probably limiting
yourself right so you're probably better o initially
(08:37) taking pictures of things you love and putting them up online and seeing if people would
buy them seeing if people would license the pictures experimenting with Revenue models and
seeing what sticks sure maybe people will book you by the hour but why would you start o with
a revenue model that limits yourself so I think when building a business the thing to really think
about is not necessarily Revenue but experimenting with di erent ways to make money from the
thing that you are doing so again when I launched uid
(09:04) most companies charge by the hour for their marketing consultancy service we didn't we
charged by the outcome of what we did so if we helped a company be successful sell more
product we took a percentage of those sales now that was not part of most companies business
models because most people start with an idea and then they do a revenue model and then they
start famous quote is everyone's got a plan till they get punched in their face and the truth is
when you launch a business you just want to keep yourself nimble like a boxer you
(09:27) want to see what is going to be the best punch combination for you to make your
business work and nally when starting a business step three is you've got to make sure your
fl
fi
fi
fi
fi
fi
fi
fi
ff
fi
fl
fi
ff
fi
fi
ff
purpose is strong now you've made sure that you enjoy what you do and that's great because
that's going to help you get up in the morning but actually I believe new businesses today need to
think about what they're going to do to make a di erence in the world how are you going to make
sure that people want to work with you how are you
(09:55) going to make sure that what you're doing isn't just for pro t because if it's just for pro t
everybody that works for you is going to want more money everybody that's working with you is
going to want to pay you less but if you have a purpose bigger than yourself and identify that
purpose and install it in your business I promise you you won't be managing people anymore one
of the biggest stresses of building a company you won't have to manage people because you
only have to manage purpose now I'm
(10:16) going to go into more depth how this all works but a lot of what I've talked about here
already has cost you no money you haven't had to spend any money now even if your idea is to
launch an app that cost a million pounds to develop start o with a service business start o with
a revenue based model that can get you there so an example is Airbnb when they launched they
actually sold serial boxes at conventions it was enough to be similar to Airbnb because some
were the rst accommodation Airbnb ever sold what at conventions people go
(10:48) to see Obama speak go and see di erent politicians speak at these conventions and they
would rent out rooms on& later but initially they sold serial boxes Obama resel at this event at
these events to get to know their customers connect to their customers have a conversation with
their customers and make money and that is the money they use to initially get the business
going so I will come on to other steps later now in the video about raising money and other ways
to do this but if you do these rst few things your
(11:15) business is up and running it's cost you no money and I promise you because it will have
purpose because you like it and because there's a revenue model behind it you will do it it will
happen so how to win in business let's say you've already got a company you're not winning and
you want to win or you want to know the secret formula to winning and having built nearly 19
companies I'm on my 19th business now how to win in business is actually very simple now I
mentioned earlier having purpose and you
(11:40) personally being passionate about it that's de nitely going to give you an edge because
most people are not loving what they're doing so if you are you're already winning but there is a
secret formula to winning and that starts with a couple of things number one delayed grati cation
spelled completely wrong get what I mean though right delay grati cation is the number one
reason that businesses win you don't rush to charge customers for example you let them help you
succeed so the rst customer I ever got in my agency uid I
(12:16) actually did the work for free now a lot of people say don't do the work for free I don't
agree I built up a relationship with that customer overd delivered when it was free and that meant
once they were happy not only did they use me forever for the 16 years that I ran that company
they also recommended me to everybody they felt like they were part of my early Journey getting
your customers on side is another element of winning but realizing that if you delay getting
grati cation you will make more
(12:46) money and there's so many examples of this if you look at big businesses they spent
years making no money and then when they had the system all in place huge databases for
example then they can monetize and people don't wait long enough the other thing you can do is
have a very strict moral cod with in your business a culture culture will eat strategy for breakfast
every single time you've got to make sure that your culture in the company is client Centric a
good example of this is Amazon I'm
(13:13) just saying that they do actually focus on their customers as a culture and I think that a lot
of people are too busy for example thinking about how they can get money out of their customer
and not thinking how they can bring value and if you want to win bring value you want loyalty
bring value value you want them to follow you promote you share you on their stories care about
you talk about you when you're not in the room then show them some love it sounds simple but
people don't do it because they're too
(13:43) busy not waiting for the payo and too busy not installing a culture of patience a culture of
caring about your customer and then the nal thing is luck now luck is not a subjective thing luck I
have discovered is hackable and you can hack luck three ways rst be persistent and what I
mentioned earlier about purpose and loving what you do will help you be persistent you have to
outlast other people when I launched my company uid in Hong Kong I had so many competitors
but slowly but surely they all shut down
(14:19) went bankrupt they didn't care like I did and I think that whole luck thing is about
persistence that's number one number two in hacking luck is know your destination what what is
fi
fi
fi
fi
ff
fi
ff
ff
fl
fi
fl
ff
fi
fi
fi
fi
ff
fi
success for you what will make you happy what do you want big company small company and by
the way a big company is much easier to run than a small company aim for a big company is my
recommendation but that's my opinion it might not work for you so I suggest you to nd success
for yourself today success for me is having
(14:51) the time to take my son to school and be able to pick him up is having time to do the
exercise I want to do that's how I de ne success so I never sell hours and we'll come to that in a
little little bit why you should never sell hours but luck is hackable you have to be persistent you
have to know your destination and nally you have to learn to take risk be careful with sayings out
there trying to trick you into options that are not true so the worst one is the harder you work the
luckier you get that is not true that is
(15:21) a lie a lie designed to make you work hard if it was true every nurse in this country would
be a millionaire it is not true that working hard equals success what equals success is taking risk
you have to learn to take risk lean into fear learn to love fear embrace it and then you can take
more risk and the more risk you take the luckier you get learn to build culture into your businesses
about the long term and learn to hack luck you will win the secret to it all is learning to accept that
you could lose everything and it doesn't matter
(15:54) you've got to be willing to risk it all take a chance and go for it do not rush do not see this
as anything but a marathon it's not a Sprint enjoy the journey don't rush no one can beat you if
you do it so delay grati cation is key Brands like Facebook and Instagram although I'm not a fan
necessarily of these platforms they personify this concept they did build massive massive user
bases but they didn't monetized them at the beginning they waited they just kept building value in
their platforms for the users and more people
(16:31) kept signing up and they didn't actually monetize for a very long time I think Facebook
was near 10 years before it started making money and although I'm not suggesting you wait 10
years and those companies have di erent investment structures which we'll talk about a bit later it
is important to understand how important this is to building a successful long-term business do
not think about making money straight up build a brand not a business and those businesses like
Facebook and Instagram they waited a decade before
(16:57) they started monetizing and as soon as they started monetizing Facebook in particular it
started to decline as a brand less people liked it too many ads on the screen too many annoying
buttons that didn't have any relevance to them because they were suddenly trying to make their
client happy The Advertiser and no longer focused on the user in the same way so be careful but
that is how you build massive economic modes people like Google similar at the beginning no
Revenue YouTube at the beginning no Revenue focus on building something that
(17:25) has value for people delayed grati cation is one of the SEC weapons in building a
sustainable large and successful business that you love next up how to lose it might sound like a
strange title but it's the number one thing I've noticed that people don't learn to do that doesn't
allow them to be successful this all stems back probably to school where you were told that
success was getting an a it's not success is actually accepting failure learning to bounce back
from failure embracing failure having learnings from
(17:58) the businesses that I have been in involved in that have failed have allowed me to be
successful I guarantee you if I hadn't lost a million pounds on doming comic book business I
wouldn't be rich or successful today I needed to learn how to fail I needed to accept losing it's
key and so how do you build the stamina and the ability to lose the rst thing you realize number
one don't let things own you if you let things own you you are controlled by the very thing that's
meant to bring you pleasure you have to
(18:40) learn to lose those things and not care about those things the second thing to lose you
need to let your short-term ego go now ego is actually a very powerful motivator and there are
di erent types of ego the ego I'm talking about here is driving around in the right car to give an
image to people that don't care about you that you are successful do not worry about this learn to
enjoy looking like you're a loser let people underestimate you it is so powerful to be
underestimated by your competition even by your customers
(19:26) because if they think you can't deliver and you do then brilliant do not worry about losing
learn to be a d student love to fail that's why 80% of a students end up working for D students
because a students are scared to lose they don't want to lose they always want to get an A they
always want to be seen as the smartest person in the room don't worry about it learn to lose learn
to embrace getting a d getting a D in business means take your time don't let someone else
decide whether or not your success or not do
(20:07) not let anybody else tell you how to do things and ironically power up your ego in a
di erent way an internal ego that tells you you're not a loser you know where you're going no
ff
ff
fi
fi
ff
fi
fi
fi
fi
matter what people judge you based on the car that you're driving or where you're living or what
you do with your day don't let them decide that you're a loser let them think what whatever they
want learn to love losing learn to embrace failure I promise you if you think that the worst is if you
try something and you lose
(20:39) everything it doesn't matter you can go again you will succeed I guarantee it next up I
want to teach you something practical how to do a mind map so many people teach you in
business to do a business plan forget that there is no use for a business plan what you want to do
is map out where your business could go how it could go and understand the di erent directions
in which to take your business and I'm going to go through how to do a mind map next now I
have never seen anyone teach anybody how to do a mind map and the reason I think
(21:10) that no one teaches this is because there's no template to sell you there's no product to
sell you around a business plan has a million ways to make money out of you and none of it works
these business plan things actually kill companies I've seen people who have massive business
plans stick to it and die a my map however will cost you nothing to do and actually leaves you
Nimble and free to explore where the business can go and it's so simple it starts in the Middle
with your hobby whatever that is what you love to
(21:44) do second part of a mind map is the business I can't spell but don't judge me for that
luckily I know I'm doing a business what is the business so what is your hobby what do you love
to do and ideally it now links to the business now with the business and I'm going to use my
company as an example hopefully it translates into what maybe your idea is but in my business
which is what we call free Humanity the name probably gives it away what we want to do we want
people to be free to do what they love So within free
(22:18) Humanity this is what I did when I rst started the business four years ago I looked at
di erent ways that I can make the business work so o here I wrote podcast right actually as I
mentioned earlier this is one of the rst things I actually did so from a podcast what comes o it
well I build a network right I'm now doing a mind map of something I actually have already done
to illustrate how mind Map works when you're building out a business of value so one of the
bene ts of doing a podcast was a network in my case I
(22:49) managed to interview over 200 of the world's most successful entrepreneurs which are
now part of my life and help me with what I'm doing help you on help bank.com that was one of
my I and it was on my my map Network the second thing was Brands I realized if I did a podcast I
could probably make revenue from Brands now with a my map you can get bigger and bigger and
bigger with my maps there's no there's no stopping how big a my map can get just like your brain
is in nite in its ability to think mind map is also
(23:19) in nite and when I wrote the original mind map out for my business I thought Brands and
then I started listing them so in my case GoDaddy uh tied banking Adobe these were brands that I
felt were a t with what I wanted to do give people the ability to start their own business be free
do what they love so I listed out all the brands that I could work with I also listed in my original
mind map and I didn't do it at the beginning but it ended up becoming part of what I did was an
app and an app that would focus on free
(23:55) help for people now at the time I didn't have the name that I now have which is help.com
but I knew that I needed to build a scalable way of giving people knowledge now what I didn't
know back then that I know now quick bit of insight is that app is overused as a word it's actually
not an app that you need to build at the beginning for most platforms you need to build a web-
based platform why well if you build an app you have to go in the app store or in the Google Play
Store you get restricted by one of those two
(24:26) locations so people that have a Samsung phone access the Apple Store to download your
app why would you when you launch something restrict people from getting access to it plus if
it's web based people can just log in straight from a web browser any web browser that aside I
realized in my early days I needed to do an app and from that I would do free help and from that I
would be able to connect the network that I built in the podcast to the free help the people that I
had interviewed in the podcast the
(24:55) knowledge that I was capturing in their case I could connect now that Network being built
via the podcast to the help on the platform this is how it's actually played out the next thing I I
spent time thinking about was team and on a my map I thought about who I actually need now
because I knew I was going to do a podcast I knew that I needed an editor but I also know my
weaknesses so I know I need an accountant someone that's going to take care of the admin
these are things that I don't enjoy doing so I I know what to do but I also
(25:29) realized with the network that I'd build through the podcast that I could have Partners so
it's not just employees but Partners I could link to the team again working with the people that I'd
ff
fi
fi
fi
fi
fi
fi
ff
ff
ff
spoken to on the podcast I could connect them people that were going to work on the app I could
connect them although they're not necessarily on my payroll they are people that perhaps are
connected to my mission want to help people and they can become part of my extended team
now within the team structure I can also start thinking
(25:58) about things like if I have an editor maybe that editor hires editors or I hire editors but you
can start breaking down what you actually need within your team right now as a mind map you
start in my opinion with what your hobbies are what you enjoy doing you're then building a
business around it and then you're thinking about di erent things that this business is going to
need now one of the things that I uh spent a lot of time thinking about that I haven't yet done but
will be coming soon in my
(26:24) platform was what else I could do that would scale the business give it what it needed
resource-wise without necessarily me being involved in it and at that time back four years ago the
word was merchandising so I wrote down merchandising now I think it's actually evolved now it's
beyond merchandising but um from that I wrote down of course what everyone was doing four
years ago t-shirts and caps that sort of stu right stu that you know maybe the word free
Humanity would look pretty cool on and I thought about in those days uh
(26:58) things like like sweets and products that perhaps we could launch and I wrote down
basically any way merchandise wise we could make money now what's interesting is I'm about to
launch a sweet brand called bus's it's taken four years to get to this part of the my map but it was
on there it was always on there and ironically when I was building team if anyone said to me when
I was interviewing them they had some experience with sweet business I made a know and kept
them as someone maybe could help us in the future same
(27:25) with merchandising anytime I spoke to anybody that was perhaps looking at starting a t-
shirt brand or working on Building Product I'd see if perhaps they want it to work be in the future
because once you know in your mindmap one of the things that's going to come up in the future
you can look out as you're building other things for the very thing that's going to help make that
happen so this is a my map is is literally mapping out all the di erent things and di erent ways
that your business can go
(27:49) it's fun it's simple there's no template you can download and pay someone for you don't
need it and the beautiful thing about a mind map is you're not xed you can start adding Bubbles
and adding things as things evolve as people and the world change you can start adding things
and adding connecting the di erent dots between parts of your business something a 20page
document will never let you do because it's too linear so that's a mind map I hope it's a useful
practical tool for you going
(28:14) forward how to nd purpose now this word purpose might sound woooo they don't teach
you it at school in my opinion for a reason because if you understand purpose you're very unlikely
to work for someone else purpose is a very personal thing you can nd other people with purpose
you can nd your tribe you can be free but nding purpose is not an easy thing and it's not
something you've been given any of the tools in which to make happen so what is the rst step in
nding purpose and it's a very obvious step
(28:44) that people do not to you think about it now the problem is if you say you're thinking about
purpose people might laugh at you other people try to throw silly jokes out there like 49 and they'll
throw you o or purpose will get so complicated in your head because you've not really thought
about it before you'll give up and go back to your old ways you need to think about purpose what
is your purpose we used to live in tribes of 5,000 and we used to work on a method called give
without take not give and take we used to help
(29:18) each other because it would make our tribe better not because we'd make money from it
you ask me for help I will give it to you for free the world will be a better place I get better at giving
you that help for free I'd become an expert at giving that help for free eventually when I'm not in
the room people will talk about me and what I do because I become so good at helping people
but I think today that doesn't t The Narrative of working at a call center and piing up the phone
and doing what
(29:45) you're told in a factory that Henry Ford created so when the school system was developed
the word purpose wasn't included in any of it they asked the wrong question of you what are you
going to do when you grow up is what schools say that's not the right question what you should
be asked is what problem are you going to solve so the second step in thinking about and nding
hopefully purpose is what problem matters to you now at rst nothing might spring to mind if
something has jumped into your mind then great in a minute I'm going to
(30:23) explain how you action that but if it hasn't jumped into your mind start thinking about what
problems have actually a ected you big or small now it can be really simple like the banks aren't
fi
fi
ff
fi
ff
ff
fi
ff
fi
ff
ff
fi
ff
fi
fi
ff
fi
fi
open early enough for you or the swimming pool you wanted to go to doesn't let you swim the
time you want it might sound silly but you start thinking about problems that bother you and your
brain wakes up the entrepreneur muscle in your brain that helps you gure out how to solve that
problem now it might be that the bank's not opening
(30:53) on time isn't a problem you're going to solve but if your brain starts thinking about that
problem and how it can solve it you might begin to understand how to nd purpose the third thing
you can do is start breaking down how to make your life and that purpose match now matching
what you do in your day and your actual purpose is often easier than you think I've met hundreds
and hundreds of people who tell me what their dream is and it turns out that their dream is often
just 3% % di erence from their
(31:29) existing life you know between chimpanzees and humans only 3% di erence in the DNA
and often for example I met someone that wants to do their own catering business they're
working in someone else's catering business they're just missing this video in their life to gure
out how to turn what they feel is their purpose to make cakes for someone and make them smile
and own that business into that business they're just missing knowledge they're also not realizing
that actually their purpose is nearly there in fact I would
(31:55) argue that the system sometimes wants you to feel like you're getting a enough
satisfaction that you don't need to make a change so in other words if you are working for
someone else baking cakes even if they're not using the ingredients you would use or they don't
care about the customer the same way that you do at least you are baking but you got to break
free from this thinking you've got to realize that if you're going to do your purpose you have to
learn what I said earlier take risk but
(32:18) most importantly to truly know yourself I once interviewed a billionaire on my podcast and
I asked him how did you build your intuition and he said to me I used to go on asked my mom or
my dad a question when I was young and they both used to say to me you know the answer you
know it never gave him the answers so he had to go away and gure out the answers for himself
and that in itself is the point I'm trying to make here you have a purpose yes I can help you get
there but you need to ask yourself what
(32:50) is that purpose how are you going to make it happen how you going to get there and you
do it by thinking about it asking yourself not what you're going to do when you grow up but what
problem you want to solve and then matching your life to that problem the nal thing I'll say you
don't have to do this thing on your own let's say you care about climate change and I would just
say we don't need to save the planet we need to save humans when the humans are gone the
planet will be ne but let's just say
(33:14) you care about saving the planet you can go and work with other people doing something
in this space the only thing I would say to you is make sure you ask for Equity wherever you work
I'll come to that a bit later how you do that and why you should do that but that can be still a way
for you to have the life you want you can nd your purpose and then go work with someone that's
actually doing it so in my organization behind the camera right now there a whole group of people
talented people that care
(33:42) about the same thing as me so they can go o and help help people in their own way like
they want to or we can come together as a team and solve the problem together that people don't
have the knowledge they need to do what they love what I have noticed is that once you nd your
purpose and this is what you need to be careful of is that you don't think that it's such a big
purpose like solving the world's problems that you don't do it you can team up with other people
to do it and I will tell you 1 +
(34:07) 1 equal 11 remember that once you know your purpose you can seek out people and
communities and old days tribes to help you go and x this problem with other people but if you
don't know what that purpose is you won't do this and you will get stuck working on someone
else's purpose someone else's Destiny and I promise you it's harder to work for someone else
than work for yourself despite what you have been told how to nd a co-founder now if you're
someone that likes to work alone you can p skip
(34:39) this bit but I would say to you before you do make sure you understand the power of a co-
founder sometimes we get caught in our own ignorance bubble we think we know what we know
but you don't know what you don't know so be cautious before you skip this section you're
absolutely sure that a co-founder cannot bring you value I will tell you rst out why a co-founder
can bring you value it's a bit like if you get a gym membership you probably don't go to the gym
but if you have a buddy who goes to
(35:04) the gym every morning you often have accountability and you go for me that's one of the
number one reasons I love having a co-founder now there is a counterargument to having a co-
ff
fi
fi
fi
ff
fi
fi
fi
fi
fi
fi
ff
fi
fi
founder you'll hear from many people which is well why would you give up 50% of your company
to have a co-founder I personally would rather have 50% of a business I enjoy that's successful
than 100% of a nightmare and a failure and I honestly think think with all my heart that if you get a
co-founder your life is better how do you get a co-founder
(35:34) and what should you look out for is something I'm now going to cover but I want to just
say you have to think carefully about the equity structure and later in this video I'm going to talk
about equity and it's going to be important it's going to connect back to this but for now I'm just
going to talk in this bit about how to get a co-founder now the rst step is to identify what I said
earlier which is what do you love to do and what do you hate to do be honest be clear hate and
love right hate and
(36:02) love now once you've identi ed what you hate to do and what you love to do you can
identify what is the perfect co-founder because you want someone that has the opposite skill to
you but and this is very important when looking for a co-founder I'm going to put it as number two
has the same moral code this process of nding a co-founder is pretty much the process of
probably nding a partner in life you're going to spend a lot of time with this person this person is
going to become literally your business life
(36:37) partner and if you do it right it is for life like I have in business done businesses with
people and even when I've sold that company I've done another business with them if you get it
right it is a lifelong partnership and so you want to make sure you're honest and clear about what
you hate doing and what you love doing so that the person comes in and works of you one
doesn't question you Crossover with you lets you run your area and gives you respect equally you
have the same with what they do you
(37:04) write down exactly in detail what this person looks like and I would go as far as to say you
write down what how tall they are what they look like how they speak their background where
they're from everything you can possibly think of just as if you're picking a partner in life what
what is it you're looking for write down every detail the reason I say the more detailed you are with
it the more likely you are to manifest it you aren't going to be looking out for something unless you
make it very clear what you're
(37:39) looking for I mean it's the red car Theory right if I suddenly tell you the words red car
you're probably going to see a lot of red cars but if I don't mention red cars you probably haven't
seen one at all today you have to list out what you want so you've identi ed what you love doing
and what you don't love doing you've identi ed your own moral code and a moral code I'm can
go into it a little bit more it's quite a complicated thing but there is one quick hack on this I can
give you whenever I'm
(38:03) trying to nd out whether or not someone's good I don't care about money I care about
reputation so I don't want to accidentally end up working with someone that all they really care
about is money and I have this test to check I will say to them what if from this day until you're 70
so let's say you're 30 now in the next 40 years you'll have the most amazing life three houses one
in New York one in Hong Kong one in London anywhere you go people will love you private jets
everything you need for the
(38:28) next 40 years that's your life and in 40 years time however there is a catch you'll get to 70
and then everyone will nd out that you're a nancial fraud that you tricked people to get here and
that your life generally will be very di erent people will look at you di erently maybe then you'll die
and maybe it doesn't matter but that's your life do you want to take the deal I'm surprised how
many people say yes I would say 50/50 people say yes they take that deal they'll have 40 Years of
a
(38:54) good life for a bad reputation at the end be careful what people like like that is what
happens in my brain right because that is the murdo story that is what murof did his son's
committed suicide his name is in the dirt no one ever wants to hear that name again in their life
and a lot of people were hurt so I use open questions and philosophy to gure out whether or not
it's someone I want to work with and you should do it too because you don't want to be in
partnership with someone that doesn't care in the same way that you
(39:20) care I'm not here to judge what is right and what is wrong I'm here to tell you how you can
check that what's right for you aligns in your business in your culture of your business and more
importantly in your day-to-day personal life so you've identi ed what you love and what you don't
love you've checked the mobile code in every way you can or the person you want you've Drawn
Lines in the sand what you're not willing to do and you know what this person looks like the nal
thing is post
(39:43) it now post it is very simple you start telling people you're looking for this person you post
it on LinkedIn you post it everywhere you ask people you make it clear this is what you're looking
fi
fi
fi
fi
ff
fi
fi
fi
ff
fi
fi
ff
fi
fi
fi
for you look out for it in cafes when you're out having dinner when you're at the supermarket you
look out for this person because they're out there you just have to have your eyes wide open of
course you can go on help bank.
(40:07) com and ask people if they know someone like this you can use the tools around you to
get what you need but ultimately you've now set yourself up with every chance of nding a co-
founder now you're going to have to sort out the equity structure and get that right I'm going to
come to that in a minute but that is how you nd a co-founder and in my opinion it's one of the
most powerful things you can do to ensure success in your business next up how to sell now
anybody can sell it's a system it's a philosophy and
(40:33) anyone can do it I don't care your background you can be an introvert you can still sell and
understand the systems of selling and if you are presently selling I promise you you are missing a
few tricks I'm going to try and help you with now rst up how to sell it's not what you have been
taught it is not here's my product this is how much it is and this is what it does the rst thing in
sales that you need to learn and the number one thing I learned through the hard way of doing it
is sell
(41:01) the sizzle not the [Music] steak so what does that mean well let's pick one of the best
products ever sold Apple products Steve Jobs used to always set up events where he'd invite
3,500 people into a room all the right Tech reporters all the right people and he would then
present to them the sizzle he would not say here's a phone with an Intel processor that has this
and has that he would talk about how this product was for the game changers for those that
wanted to do things di erently for the creative types he
(41:46) was very speci c about what the sizzle is he didn't sell the steak now in that process of
selling there's a couple of other lessons that Steve Job teaches us of course he doesn't sell to
Millions through social media he picks a community 3,500 people in a room he sells to them he
connects to them he talks to them and they go and talk to the rest of the world getting someone
on your side selling for you is one of the most powerful ways to sell the number one salesperson
in my last company was my accountant why cuz I gave her the
(42:17) tools to sell I told her what we did and how we did it I showed her the sizzle through the
numbers we helped clients be more successful we helped businesses starve o Bank bankruptcy
we made sure companies did well and she was proud of that she would sell the sizzle she'd sit
with her other CFO friends at lunch and she'd say we saved a company from going bankrupt we
made one company an extra million pounds a month they didn't expect she would tell people the
outcome she wouldn't say oh I work for uid and
(42:47) we have marketing ideas that's not exciting she talked about the results she talked about
the philosophy the sizzle the second element of learning to sell is understand the process of
selling so many people don't so many people start on what I call the third step and you need to
do two steps rst before you ever start implementing the third step in sales so the rst step in any
sales is understand your customer now it sounds so obvious and I'm shocked how many people
don't do it I often get
(43:21) emails that say dear John or they say dear Simon I really love what you're doing X and
they haven't actually research what I'm really doing however when someone sends me something
and understands what I'm doing it's clear on how they can bring value to me I sit up and I listen
and that is the number one thing that people don't do in the rst step of sales enough research
they do not spend enough time understanding if the person they're talking to actually needs them
they spend way too much time
(43:49) selling to people that don't actually need what they got to sell don't waste your time with
people that don't need what you've got focus on the people that do need what you've got rst
step is do they need you get to know them the second step in this three-step process to get any
sales done is understand the person you're working with in the context of do you like them this
element of sales is so powerful if you can have a a real connection with a person you're selling to
a genuine connection not a fake
(44:31) connection it is something that will help you get through all sorts of di cult times in that
relationship you need to like each other you need to genuinely like each other and if you meet
someone who needs what you need but they don't like you and you don't like them one the sale
probably won't go ahead but even worse the sale might go ahead then you'll be working with
someone that doesn't like you and you don't like them if they're rude they're abrupt you go out for
dinner they're
(44:56) rude to the waiter if it doesn't appeal to you drop them do not work with these people it
might be hard you might want the revenue but I promise you you will not build a business that will
last if you sell to the wrong people so rst step do they need you do you need them Second Step
fi
fi
ff
fi
fl
fi
fi
fi
ffi
ff
fi
fi
fi
fi
do they like you do you like them if you do these two things well the nal step and let's call it the
deal it will happen because are they like you and they need you they will work with you to make a
deal happen I have done enormous deals every single
(45:28) time in my career I've done the rst two steps right it's no problem in fact I have said how
much I would like for say example a contract and that client's come back to me and given me
even more told me the budget giv me insight into how to make sure we get the work so it's so
important not just go in there cold with what you've got to sell but go in there understanding the
person and making sure it lasts if you follow these three steps I promise you you'll get every single
sale done now there's one
(45:56) more nal thing I want to tell tell you about sales you've got to think long term there was a
study done by Harvard they analyzed the best salese in the world and the top 50 sales people in
the world would on average approach someone to get a deal done ve times they would send
them an email for example and then a few weeks later they'd send them a follow-up email and
then maybe they'd send them a brocher or contact them through social media they would
basically contact maximum of ve times before they would actually consider that
(46:27) lead dead and that was their mistake and we're talking about the leading sales people but
the top 1% of sales people which it turns out I am one of these people I didn't know it at the time
I now know it looking at the research the top 1% of salespeople do something very di erent when
I started uid I wrote down all 50 companies I wanted to work with in the building of this business
and there were big names on there and from day one I built a system to reach out to them by
hooked by Crook in some way every single month for example at
(47:01) Christmas I would wish them a merry Christmas send them a card Chinese New Year I'd
send them something when I learned something about their industry that I thought could be
useful to them bit of research I would send it to them I would always make sure every single
month I made contact with them in some way not to sell necessarily but to build a relationship to
get to know what their needs were in some cases I got those clients quite quick but in the majority
of the businesses it took me for example 9 years to get some of those companies
(47:30) on board every single month for n years I would approach those companies and that's the
secret to it it's a long game you have to apply yourself build a system in sales that lasts it cannot
be one email they don't reply or they one email and they say no you've got to keep staying in
contact with them building things like email lists are still very powerful I know it's not as cool these
days as being popular on Tik Tok but I promise you having an email list where you can contact
that person regularly
(47:59) keep an update of what you're doing keep up todate what they're doing will ensure a sale
at some point in the future as long as you're politely persistent I promise you you follow these
rules in sales your life will change I will add in sales people don't bring their personality into the
mix enough you've got to be yourself be honest be authentic in sales it's not about selling
someone a car that doesn't work that is that is how people are projecting what sales looks like
sales is about selling someone a car they
(48:29) actually need I have seen in my own life when I've gone to buy a car the best Sal
salespeople tell me you don't want this car you want that car in another showroom where they
don't get the commission I've actually had that happen and when I saw that happen I hired that
person because that person is thinking longterm they're not trying to sell me a car to make the
commission they're building a relationship with me and that is what you need to do to be
successful in sales next up how to Market this is a
(48:58) deep subject but I'm going to try and give you all the knowledge I've gained in decades of
building some of the most complicated marketing structures there is now marketing is one of the
most important pieces in making a business work and I when I think about this subject it's so
complicated I honestly think because I know everything about this subject it's like rocket science I
will start o perhaps by teaching you that in marketing 50% of what you spend will probably be
be wasted so if you've
(49:27) got a million views but the wrong views it's wasted so marketing is about really
experimenting now I mentioned earlier when I'm talking about sales sell the sizzle not the steak of
course that applies in marketing too but marketing is actually about connecting with people over
time the biggest example is branding if you get The Branding right people will resonate you're
probably a victim of this you would rather buy an Apple than an of a brand right you've become a
victim of good marketing and
(50:02) when for example the iPod launched product people all thought the product did the selling
it was such a good product that's why it did so well no when they launched the iPod they spent
more money marketing that product than any company had ever spent on marketing a product
fl
ff
fi
fi
fi
fi
fi
ff
ever marketing is not one thing marketing is a complex structure combining PR brand messaging
product Market t if you don't know product Market t I can cover this later but basically you've
got to make sure that the people you're talking to
(50:36) will resonate to the product that you're selling or the service that you're selling Marketing
in my opinion is actually number one thing it's understanding who your customer is now often in
business build you'll see businesses focus on niches to start with now it doesn't have to stay in
that Niche but it's a great place to start so Facebook for example it started o in universities and
by connecting people in universities of course now it became connected everybody all over the
world
(51:13) but they understood their customer they knew what that customer was looking for and in
the early days of Facebook they put a feature on there called single or or available I can't
remember the exact terminology but they they basically created a feature that let you know if that
person was in a relationship or not and that was designed to help the University students
understand the Dynamics between their fellow University students and so they knew their Market
audience and they then marketed that feature people would then
(51:40) go around saying did you see Sarah she's suddenly single and that would be the
marketing for their product they built a tool in the platform that became what people spoke about
that created the marketing for you and in my opinion that's the Holy Grail of marketing and this
brings me on to point two I call this the staircase philosophy so the best way to me the best way
for me to teach you this is to tell you what I have recently done so weirdly a few months ago a
staircase came up for sale in London it's the
(52:18) rst time a staircase had ever been for sale in London it's ridiculous and I heard it on the
news that this staircase was for sale and I told my brain in instantly we going to buy it now I didn't
have an exact plan of what I was going to do with the staircase but what I knew was that
staircase symbolized something for my business which was step by step you can get anywhere
you want but also I knew I could news Jack that staircase was a sensation people didn't know
why someone was selling a staircase
(52:50) and 2 days after hearing it on the news I owned it I spent £26,000 buying it at auction and
then we did a couple of clever things that hopefully symbolize how marketing works rst up as
soon as we bought the staircase the news channels that had reported it was for sale jumped on
us I knew they would and they wanted to know why we had bought a staircase and that gave us
an opportunity to get on the front page of the New York Times on the front page of the BBC in
every single newspaper around the world millions of us worth of
(53:21) coverage for our platform because we bought a staircase it doesn't seem relevant but
doing these Wild Things these crazy things can actually make a huge di erence one of the things
that I always loved in marketing was when ash mobs were a thing and what happened was
suddenly you'd get a whole shopping mall people would start dancing and everyone would
wonder what it was right that is brilliant marketing now it might not sell your product exactly in
that exact moment but over time it allows you to
(53:51) have a reach and expansion and uniqueness to you that will help you stand out because
that's what it's about it's about standing out so by buying the staircase we then evolved it we got
all this PR millions of dollars worth of free PR for a staircase then we put a doorbell at the bottom
of that staircase and we said if you've got a dream press a button we'll then upload your dream to
our 4 million following and get you free exposure well that was what the Press needed to do a
follow-up story on it
(54:19) once you bought the staircase what did you do with it that they wrote All about that but
also we built a whole new way of helping people on the back of staircase that was for sale I knew
it symbolized helping people step by step and then the nal step in marketing we all need
Partners marketing isn't about promoting something on your own we don't want to get a partner
like ring doorbell or Amazon who own ring doorbell on board to sponsor the doorbell to sponsor
the staircase to help us reach even more
(54:48) people and then suddenly they pay for our marketing and so marketing isn't a standalone
thing marketing isn't a a non-living organ IC product you have to see it as living you have to see it
as evolving and you have to see it as something that you do that pushes the envelope now
marketing is connected to sales if you have a sales team in a way when they ring someone up
how they speak to someone how they treat someone that is also marketing that's brand
marketing however that person receives your phone
(55:17) call receives your your in interaction with them will a ect your brand and that is marketing
Nike for example how do they do marketing well they endorse the very best athletes in the world
of course in some cases they make shoes with those very successful athletes they're aligning
fi
fi
fl
fi
fi
ff
ff
ff
fi
themselves up with these people that are incredibly successful what does Apple do Apple links to
creative people so therefore everybody wants to have some sort of creativity in their life Beauty in
their life so they buy a product they think is
(55:46) for the creative people right IBM notebook was a better product but people didn't want
that I didn't symbolize something cool and sexy and creativity so I think marketing is about again
some like similar to sales selling the sizzle but it's also about understanding who your customer is
how to reach that Niche and then how to work with that Niche to expand into the wider world if
you want to scale it's the staircase method what's your staircase what's going to make you stand
out how can you evolve
(56:15) that thing that makes you stand out and go even further number three is systems when
you're doing marketing it is such an overwhelming thing there's so many di erent ways you can
do it you can do email marketing you can do social media you can do PR you can do branding
you can do events I mean the list never ends so how do you decide which one to do well rst of
all whatever you do you've got to build a system to do it so if it is email marketing then you have a
good data collection system you have a good
(56:52) data management system and then you have a good way of pushing out the the content
to that database and whatever one of these things you do if you do all of them or you do one of
them do them well do not do all of them and Order of them badly I see so many people with on
their website Twitter and Facebook and Instagram links and then you li click through to them and
they're dead you're better o doing one well now I think marketing is something where you should
spread your bet you want to do many di erent ways what I call entrances
(57:21) into your business you want to do many of them as many of them as you can but do not
over stretch yourself it's better to do one platform on social media really well than try and spread
yourself th but if you set up a system for doing your social media there is a chance you could do
all of them well with the same amount of resources doing one of them well so for example on my
social media I have one core video and then we edit it inapp for each of the channels so we don't
have to record separate videos for
(57:48) each of the channels but we do inapp edit them so they're actually tailored to that
particular platform's nuances be it their font or their image so you can actually set up a system to
do all of these marketing things but the key of course is not only just systems but making sure
you pick what works for you now when it comes to marketing one of the big mistakes I see
people get taught is marketing is about having the staircase only it's not about having the
staircase only it is about applying what
(58:17) you like to do as a founder or maybe what your team likes to do into your marketing
strategy as an example if you don't like talking on camera that's not your thing as long as you're
not hiding away from learning something new and you genuinely don't like to do it but for example
you love to write then doing an email marketing strategy is probably right for you posting on
LinkedIn is probably the correct platform for you sure you'll hear people talking about how good
Tik Tok is and how Ben much
(58:42) bene t they' got from it but it doesn't work for you it's not sustainable for you it's not
something you're going to enjoy and marketing is something fun this is something I want you to
take away no one talks about it but marketing is meant to be fun I took my son to buy that
staircase we had a laugh once we got the staircase we had a laugh cleaning it up we had a laugh
putting a blimp on top of it we had a laugh putting a doorbell on the front of it we enjoyed the
whole bloody thing and if
(59:09) you don't enjoy it what's the point marketing is about enjoying it that's why I see brands
do well I give you an example face uh Starbucks Marketing in the early days was two things rst
they would take good Lo locations sometimes quite close to each other so instead of getting a
billboard advertising Starbucks they'd open up another Starbucks and even if it was loss making
as long as it wasn't more expensive in its loss than a billboard they were better o having a store
then people could have the experience they never did
(59:42) any Billboards it's changed now and I would argue it's not as good a brand anymore but
they opened up locations that was one of their marketing strategies the second thing that they did
that was really clever is they looked after their sta which sounds really obvious doesn't it but
they did they talk about their sta as partners the Baristas are Partners in some respects the
internal training manual talked about their Baristas as the customer and and and it worked in the
early days of Starbucks to say what you
(1:00:11) like about them today but in the early days of Starbucks when I used to walk in there a
barista would know my name they'd know what drink I wanted and they were just working for
Starbucks but they cared because they were looked after they were given medical care for
fi
ff
ff
ff
ff
ff
ff
fi
fi
example they were given full-time Medical Care even if they need even if they were part-time sta
they were given insurance and looked after and they were given days o if they didn't feel very
well they were L looked after and I and and I think that this is also part of
(1:00:37) marketing it might not sound it but if your people don't represent you then good luck
making everything else represent you because those people will create all the things that
represent you so do include fun into your business do look at the nuances of your business and
gure out what is going to be your staircase and ultimately apply your marketing love to
something that's sustainable that's going to be enjoyable that's going to be able to actually
deliver the very thing that you want to deliver which I think
(1:01:04) should always be the promise of a better future for your customers next up how to PR
your business now some of these things are interconnected and sales and marketing all connect
to how to get PR but I'm going to give you some hacks and some insights in how PR works and it
is quite a complicated subject but but it's something if you get right can be a game changer for
your business now rst up I'll say getting PR has to be very targeted I know plenty of people that
have got PR for the money they've raised
(1:01:36) in their company and it will go out to platforms like Tech crunch it will make them feel
good but it had no impact on their business other than to make them feel good which is ne I
guess but I do think PR should be more strategic I'd rather spend time reaching the press and
actually getting a tangible result and not just playing to Eco so recently for example I was featured
on the BBC news they talked about what we were doing at the doorbell where people could pitch
their dreams and this led to hundreds of
(1:02:03) people nding out about it going to our staircase pitching their dream and helping them
make their dream happen now that in my opinion is targeted marketing equally I have done
recently an article in a Business Journal that got zero reaction now I was proud to be in the
Business Journal and I don't want to say which one it is so I don't insult them but ultimately it
actually led to no value as far as what I want to do which is help people do what they love and
make sure people know there's a service
(1:02:30) out there for free to help them do what they love so PR is very important to be targeted
and so I'll write that down rst now targeting can also be subjective because a bit like marketing
itself and sales of course sometimes you do need to cast The Net wide and get as much coverage
as you can but if you do start to Target your actual needs it's much easier to get PR I give you
example if for example you want to let people know that you are now selling cherries on the side
of the street the best thing
(1:02:59) to do is get some PR in the local area that you live now as much as it might be nice to so
You' started a Cherry Farm selling cherries on the side of the street to make that farm work
probably could get you in a mainstream News Channel it won't necessarily lead to sales in the
location in which you sell those cherries so targeting and understanding exactly who you're trying
to reach is actually the key and it's more likely that if you are selling cherries in East Sussex the
East Sussex times will cover you it's more relevant
(1:03:27) more chances of actually getting the pr than say for example the BBC covering it
because it's not necessarily going to be that interesting you could tend spend a lot of time and
money reaching those people and then not cover you the second thing I'll teach you about PR is
journalists are lazy so if you understand this and understand if you provide everything for them
then they don't need to do any work more likely to get the Press coverage so what I always do is I
actually write the press release like it's the actual story
(1:04:05) you want written with a good headline that makes them happy that they're not selling
you that's journalists don't want to write and sell you they want to write something that's
interesting for the reader so making a good subject line that's good for the reader making the
story good for the reader I do all the work for the journalist and then things like photos I take high
resolution photos and I send them with a press clip to make sure they've got everything they need
all they have to do is say yes to
(1:04:28) the story and then put their own touch on it job done they're human beings they want to
go out for lunch if they can so if you can make it possible for them to go out for lunch and do their
job then you will win in PR too many people are lazy they send press releases that are generic and
they don't tailor it to the journalist they're writing to so the other thing you need to do is research
that journalist back to the targeting you need to understand what that journalist writes about what
that journalist is interested in and almost
(1:04:53) write in their style if you want that particular journalist right about you the third thing on
PR I'll tell you is there is a lot of companies out there that will tell you they can get you PR please
be careful now as much as it might be nice to just pay someone to do this I have discovered
fi
fi
fi
fi
ff
fi
ff
doing the pr yourself especially if you're a small business can pay huge dividends why because
you can make a relationship direct with a journalist and how do you nd these journalistic
contacts that's what the pr companies tell you they've
(1:05:19) got you can go for a newspaper and nd them you can Google them you'll nd them
quite quick one big hack I'll give you is Twitter in particular is really good to get hold of journalists
if you start following the journalists that you want to write about you and you start engaging on
their posts I would say that's one of the best ways to start building up a relationship with a
journalist most people will reply to comment or read a comment that you've made on one of their
posts and weirdly enough often journalists don't have big
(1:05:47) followings and they don't actually have a lot of comments so you can start making a
relationship start commenting on something if they post something about global warming and you
you've got a product that's helping reduce global warming then you will get noticed if you start
commenting on a story they've done about it start being part of their thinking when it comes to I
need someone to help me write this story I need someone to give me a quote to make the story
better start becoming part of that
(1:06:12) journalist life and it starts with just following them on Twitter or replying to one of their
comments engaging on one of the stories they've already written even online things like Daily Mail
the journalist will read the comment on their own story so engage engage is the number one thing
I can tell you when it comes to getting PR from journalists and nally I have been involved in many
conversations where I know brands have not worked with someone because they saw on
someone's social media that they
(1:06:41) posted something obscene or rude or stupid remember that you as a business owner
will always be the number one PR engine whatever you post up be conscious be careful think
about your brand think about the image that you're projecting and I I can't tell you enough how
important this is because if you do the rst few things I've just mentioned you connect with the
Press you know who you're targeting and you're not lazy you help them do it if a journalist sees
that you are out of control or
(1:07:10) inappropriate they will not risk their job to write about you so learn to be disciplined learn
to be the brand PR starts with one person having respect for you so make sure you're dis
disciplined don't be lazy yourself next up one of my favorite subjects one of the questions I get
asked the most how to get an investor learning how to get an investor can dramatically change
the trajectory of your business equally though just before I go into how to get an investor I want
you to think carefully about whether or not you need
(1:07:44) an investor now I have invested in 78 companies you can go on my website simon.com
and look at some of the companies I've invested in I have seen it all and sometimes if you get the
wrong investor or get an investor for the wrong reasons you you will have a new boss and your life
will become a nightmare it will be easy at the beginning when you get the money and will get
harder over time if you do it wrong I will try to teach you how to not get it wrong but equally
please ask yourself is there another way to make
(1:08:09) the business work and I'm going to touch on other ways that you could make it work
even if you don't get an investor within this how to get an investor chat now there are quite a few
di erent ways to get an investor depending on the stage of your business and how much you're
trying to raise if you're trying to raise money in the early days of a business I would say to you the
more traction you have in your business the easier it is to get an investor now that does not mean
to say if you just have an
(1:08:33) idea you can't get an investor you de nitely can there's just less people that will fund it
so just like the sales stu I taught you earlier it's probably better to make sure that you actually
know who you're targeting when you're getting an investor what is the pro le of the person you
want so if you're going after someone that perhaps will fund a business that has no traction it's
just an idea then remember those people's pro le they they probably want quite a lot of equity
they probably want
(1:08:59) some involvement in the business to make sure it works they probably want some sector
relevance industry relevance to your business so they can add value because no investor I don't
care who they are just want to feel like money everybody wants to feel like they're bringing some
sort of value in fact I would argue you shouldn't invest in a business unless you can bring value
you've got to make the value the thing that gives you the edge to make that investment work
otherwise you might just invest in the stock market if you can't
(1:09:22) bring value you might as well invest in the stock market and I don't think you make
money from the stock market Market middle class people make moneyy from the stock market
you make money like waren Bu ett makes money you own a piece of a company you can
ff
ff
ff
fi
fi
fi
fi
fi
fi
fi
fi
in uence you can help make sure it's successful so do your research but these are the types of
pro les that are often the best family and friends now I know family and friends can be di cult for
a lot of people a lot of people don't have family
(1:09:47) and friends with money and I totally understand that and I'll come to other methods but I
just want to touch on this rst because family and friends the reason it's such a good thing to do
is because they know you you don't have to convince someone of your personality your pro le
your dedication they will know all of that they'll know the true you most of the time that could be
really powerful and speeding up the process of getting the money you need now of course we all
know it can get messy if you take money o family and
(1:10:13) friends and you don't pay them back so tell them the truth they could lose all their
money that's all you need to do you tell them they could lose all their money in the wish to get
investment we sometimes go down the road of overselling it it and that's totally normal but please
be careful with this especially with family and friends if you tell them you invest in my business it
could all go wrong you can lose everything then after that it's up to them but you make it clear
don't oversell it that it's a guaranteed win
(1:10:42) it cannot be a guarantee where nothing ever is unless you've watched all of this video of
course there's a high chance but you know what I mean please please be careful but I have seen
it work and often family and friends can also help you which in the early days of any business if
that's the stage you're at then getting help is probably more valuable than money but I've seen it
work so do give it serious consideration and of course friend of a friend can also be the way to
raise money if you
(1:11:09) don't have someone in your family that's rich maybe you've got a friend who has a
family that's rich learn to leverage the network because your friend recommending you to
someone who's rich will be powerful and doesn't mean it'll also save you time in the VC World
which I'll talk about in a minute getting a recommendation is the only way to get investment they
don't take applications online despite what their websites say I've seen it they don't they take it
from recommendation so start really
(1:11:35) networking the second thing I'll say and I've never seen anyone else talk about this when
it comes to getting an investor and that is consider the people you want to work with you in your
company as potential investors so sometimes when you're pro ling the people you want in your
business you will look at it and say right well I can't a ord the best so I'll get this person right
which is ne I understand that but the smart people think di erently the smart people think who
are the best
(1:12:02) and let's say I'm building right now a competitor to LinkedIn help bank.com so I think
who's number two at LinkedIn I want them to come and join me they're never going to be number
one at LinkedIn not for a long time but maybe they want the chance to build their own LinkedIn
and come and join me now the great thing about the number two at LinkedIn de nitely got some
money in the bank right some money to invest in the business so I can and I've done this many
times so this isn't just a theory
(1:12:27) but look at your team look at your team members as potential investors in the platform
I'm running today help.com the people that are involved in this business have invested in this
business Callum who's buying the camera right now has put his own money into this business
and he's got Equity because of it and he's taken a lower salary initially so there's all sorts of
bene ts to actually doing it this way you can get your cost down you can get the best inclass
involved in the business and you can bring money in to
(1:12:56) help make the company work and it's much better to have money from people that are
actually working in the business Than People externally who are asking you for a report of when
they're going to get their money back the third thing you can do and of course this is more
traditional but it is very complex so I try to explain how to go about getting this type of person in
your business but it's an angel investor now you might have heard the term many times you
probably watched rubbish shows like Dragon's Den and thought that getting an
(1:13:23) investor is the dragon or the angel sits there with all the money and you are desperately
trying to get that money o them by making them see your vision that is the wrong way to get an
angel investor the best way to get an angel investor on board once you've identi ed them and
done the research to nd out who they are you've been very clear about what you're going to give
them if they invest all of that is common sense right I don't need to teach you that right now of
course you need to know how
(1:13:46) much you're going to give them and why and I'll get into equity in a little bit later in the
video so you could try to work that bit out but once you've established who you want as an
investor and what you're willing to give them the way to get an investor is completely the opposite
fl
fi
fi
fi
fi
ff
fi
ff
ff
ff
fi
fi
fi
ffi
fi
to what you think you think getting an investor is hi I've got a business this is this business would
you like to invest no the best way to get an angel investor is not ask for money the best way to
get an angel investor is ask
(1:14:11) for help because you've identi ed the right investor they want to feel value if they can't
bring value they don't want to invest and often if you do it right it's not like Dragon's Den I've
invested in 78 businesses I always feel honored and unlucky when I get to invest in a successful
business they do not treat me like a dragon they do not treat me with awe they treat me with
respect but they also identify why they've approached me how I can bring value and make me
feel special and ultimately I
(1:14:41) then feel lucky to be involved in that business if they do that right if you ask me for
advice you're more likely to get money out of me than you straight up ask him ask me for money
now I'm not saying don't build ask into the process of course when you do a picture angel
investor you should de nitely put in there you're looking for money but the best way to put it is
we're looking for money from the right people make it a little harder for people to get involved in
your business that's how you get an
(1:15:05) angel investor you create fomo right fomo you probably heard it but in case you haven't
it's probably one of the most powerful things fear of missing out you make people understand and
you do it sincerely that if they don't invest they're missing out that is the key to getting an angel
investor now of course treat an angel investor with respect if you can prepare a correct and
appropriate amount of equity they're going to get make it clear why explain your long-term
investment plans how they're going to dilute because Angel
(1:15:34) Investors often get diluted so if you're o ering them 5% it might sound like a lot but if
you get another investor and another investor as the things go as things go down the line that
person could end up with 1% of the company or half a percent of the company and remember
most Angel Investors will be involved in the business so make sure you actually need them to help
you don't just pretend that they need you you need them because once you get them on board as
an investor you also it will go pair shaped so it's not just about convincing
(1:16:00) the person to get on board it's also convincing yourself that the right person to have with
you on this journey in the long term make sure you do that now the fourth way of getting an
investor more traditional VC's Venture capitalists now these types of pro les often a little bit
further down the line in your business model than just a startup or an idea most of the time nearly
all VCS although things have changed a little bit when there was a lot of money in the market but
most VCS will genuinely want
(1:16:29) a business that's proven that needs Capital to scale so the way to get a VC on board a
couple of ways rst you identify have they got money now what happens with a lot of VCS is
they're raising funds and they're deploying funds and then they're raising funds again and they
won't necessarily tell you they'll take a meeting with you they might meet you and understand
your business but they won't necessarily have the funds and they'll tell you what we joke in the
VC world is you're too too
(1:17:00) tall for radio so you go for a job interview radio station they reject you in that job and the
interview rejection reason is you were too short for radio in other words it's they don't tell you why
but you can nd out if they're raising you can Google them to nd this out don't waste time
approaching VCS are raising money they won't deploy the capital they will waste your time the
other thing you can do and I think it's very important is see who they've invested in before and
there's a good chance if they've
(1:17:30) invested in a similar business to yours it's one of two things that it's either bad news or
good news for you if it's good uh then they will invest in many di erent companies so for example
there was an investment company that invested in all the uh Uber type businesses as a they
invested in Uber they invested in lift they invested in all of them they hedged their bet that one of
them was going to win they want to be a part of all of them to make sure that they didn't lose
other VCS will only invest
(1:17:53) in one company in that categ atory so just make sure you understand that but if it's bad
news and they only invest in one company in that category then you can go to the competitor of
that VC and create a rivalry between the VC rms I've seen it play out many times you make them
feel like well they've invested in Uber but I'm lft and I think we're going to beat Uber would you
like to invest in us and it's Primal but it works so think about again have they got money don't
waste time selling to people
(1:18:22) that don't have that see the investor come companies they've invested in before
understand that and then three try to get connected to a previous company that that VC has
invested in it's much more powerful for you to get introduced by one of the other portfolio
fi
fi
fi
fi
fi
ff
fi
ff
fi
companies of that VC then you personally approaching that VC so try to make connections and
it's also good due diligence by the way if you speak to the company that got investment from that
VC you can nd out whether that VC was decent or not because some of these VCS
(1:18:54) are awful so you can do your due diligence at the same time hopefully make a
relationship with a Founder that can introduce you to the VC when the time is right now the fth
way again I've never seen this way explained to people before and it's not traditional but I have
done it many many times and that is work with your brand partner or client to fund your growth so
I had an o ce in Hong Kong and a client wanted us to open up in the Middle East and I was a bit
reluctant which is why I think I found out about this hack cuz I
(1:19:28) originally said we don't want to open up there I think they just wanted us open up there
and then service them and they didn't want to spend any money doing it but because we said no
and they really wanted to work with us there they o ered to pay us to open up there so this is a
hack I learn and I will use it many many many more times after this that sometimes your client
who wants your service or the brand that's sponsoring you will pay for your expansion sometimes
it's easier for them to do that than go out and build it
(1:19:55) sales for example or work with a new partner that doesn't understand their philosophy
so your existing clients can be your investor and it can be really powerful if you do it right too
because that client then feels invested in your success they're not going to make you go for a
tender every year they're not going to chop and change you as a client or partner or or supplier
because they want you to succeed because they own equity in you now of course you have to do
this carefully so for example if one
(1:20:20) of your clients is a bank and they invest in you it can get very messy suddenly on the
legal side equally if you are working with a particular provider let's say in my case I work with lots
of di erent online service providers but I partner with GoDaddy but if GoDaddy invested in my
business it means all the other online suppliers probably wouldn't work with me which would not
help the people I'm trying to help which is people starting businesses so I think it's quite
important to make sure you get the right client or the
(1:20:46) right brand to invest in you but it can be huge money and brands do have investment
divisions Google Ventures Google it ironic they invest in businesses they invested in a co ee shop
called Blue Bottle a co ee shop so it's possible to get Google to invest in your business but you
have to understand again the motives go back to my sales point I made in the video earlier in the
video if you want to understand how to sell to these brands use that sales system again but
ultimately it's a way to raise money now there's one nal way
(1:21:16) I want to quickly ush out with you to raise money to make your business work now it
kind of touched on what I said at the beginning of this part of the video and that is make sure you
need an investor sometimes when people are asking me for money I will ask them what they're
using the money for and most of the time not always but quite often it's to get more sales to grow
the product to make sure more people can buy the product and so on but when I dig in it's not
money from me that they need they
(1:21:42) just need a better sales system so often when it comes to raising money you'll nd that if
you can actually go look at your business and you might say to yourself well I need the money to
buy the product well you can do crowdfunding for example you can nd me methods of selling
your product ahead of time through platforms like Indiegogo and and platforms that will pre-sell
your product to get you the revenue you need in advance and you're not giving away any Equity
when you do that you can pre-sell your product on certain
(1:22:10) crowdfunding sites before it's made and then you can go and use the money you got
from that pre-order to go and make it and that is often a much better way than raising money from
an investor of course crowdfunding is quite big across the board now you can can raise money
crowdfunding you can do equity crowdfunding and there's plenty of sites that do that I'll put some
links Down Below in the video if you want to check out who they are but ultimately you want to
gure out whether or not you really
(1:22:36) need the money from a customer pre- buying it or from an investor who's going to help
bring value or from a community that's going to support you in the future you can do
crowdfunding where you sell your product you can do crowdfunding where you sell Equity you
can do crowdfunding where ultimately it's just a loan you can do crowdfunding where people will
just support you like Gund me crowdfunding is de nitely one of the ways I think today you should
leverage before going to the more traditional routs of say a VC or an
(1:23:04) angel of course family and friends so crowdfunding is powerful and don't overlook it I'm
going to put the links to all the di erent types of crowdfunding sites down below go check them
out and let me know if you have any questions in this subject because it is a complicated one I
fi
ff
ffi
fi
ff
fl
ff
fi
ff
fi
fi
fi
ff
fi
will do a video in the future about how to launch a proper crowdfunding site but that's not now
how to get a sponsor this is something I get asked all the time I'm going to give you the code I'm
going to give you the cheat
(1:23:28) code I guess on how to do it and I want to rst of all say if any sponsors are listening to
this um I have applied this technique on you so forgive me the rst is understanding why
sponsorship deals happen we can get into what sponsorship deal structures are and that's quite
complex in itself but I want to give you the tool today to get a sponsor on board and the way to
understand a sponsor there's two things that makes a sponsor come on board one is value return
right what they invest in sponsoring you they get back in some
(1:24:05) form right be that in views or be that in sales they get value back ideally trackable value
so billboard companies which I think are a joke um really in what they value-wise give back to a
brand sell because they show how many people walk past that billboard how many people are
looking at that billboard each day and Brands love that stu so proper Roi on their investment the
second way and this one's a bit more tricky but very powerful if you get it right is the emotional
sale right so you see this quite a lot in like local
(1:24:37) football clubs in England big Brands sometimes are sponsoring small local football clubs
why because the CEO plays football there or the CEO grew up there playing football basically the
emotional sale now I have used both of these to get deals and both of them can actually work
together they're not mutually exclusive frankly sometimes the emotional sale with the value return
is probably the Holy Grail if you can make it personal for the brand and the people running the
brand don't overlook them if you're going to make it emotional for
(1:25:05) the person who runs the brand alongside bring proper value most of the time you can
get a brand deal now where people fall over is not structuring value for a sponsor or and this is
probably the third thing I highlight that's important to get a sponsorship deal you've not
understood the brand now I have made this mistake many times I launched a business called
coaster ads and it was brilliant marketing you I took all the bars in Hong Kong and I put ads on
coasters I took out the carlsburg coasters and the hiney coasters and I
(1:25:39) put in coasters with ads on them and it was brilliant because you put your drink down on
that coaster you up and down look at it for an hour at least as you're putting the drink on it and
picking up it was brilliant retention brilliant engagement people saw the ads every time they're
brilliant but I tried to sell that service that coaster ad service to a jewelry business and of course
they laughed at me in fact I lost them as a client on the agency side because they thought I didn't
understand their brand I was so sure that that
(1:26:11) jewelry brand would get traction which they would have done but I didn't remember
what their brand philosophy was and they're high-end they're fashionable they don't want a beer
sat on top of them I made a mistake I didn't understand the brand and this is where you need to
get really really clear what is the brand value and so in that case in the jewelry case they want to
sponsor you know 007 movies with James Bond's girlfriend wearing the jewelry and looking sexy
you know they want to be involved in things
(1:26:49) that are not linked to beer that are not linked to somebody drunk putting their beer down
on their brand now now I did eventually sell coaster ads out to airlines that wanted to promote
going from Hong Kong to Singapore and so on and so forth so I eventually did really well with that
brand but initially I learned an important lesson understand the brand understand what their
values are understand how they traditionally advertise so visa for example Visa advertise at the
Olympics they not only sponsor the Olympics then they spend a
(1:27:19) lot of money promoting the fact that they're at the Olympics too many people go to visa
and ask for sponsorship without understanding the probably the biggest activation that Visa ever
do is the Olympics so you're better o going and selling some value linked to the Olympics as
opposed to saying please sponsor my event because they're saying we sponsored the Olympics
we sponsored the biggest event in the world now you want us to sponsor your event brand values
and understanding what that brand wants is key but I mentioned it brie y
(1:27:48) a second ago but I want to highlight it is important don't forget the people in these
brands research who they are understand what their motives are some of the brands that sponsor
me today GoDaddy and Tai banking the people that run those Brands care as much about
entrepreneurs as the brands themselves so when they see that me and my team are helping
people genuinely helping people have a better life not only do the people buy in to becoming a
sponsor for us the brand alignment is there and it happens right
(1:28:23) now this does TY into the emotional cell somewhat because for example one of the
people I wor with GoDaddy had a small business she knew how hard it was to make that
business work so when she sees what we're doing alongside what GoDaddy does this isn't a
ff
fi
ff
fi
fl
sponsored video by the way but I'm just highlighting the example so you learn ultimately these
people make a di erence in that brand that brand is made up of people so as long as those
people don't get red for sponsoring something that has no
(1:28:52) relevance to their brand you can actually end up having Champions inside these
companies for you to help you get the sponsorship and I've had that many many times now the
fth way to get a brand to sponsor you that no one talks about I don't know why maybe it's some
sort of Industry dirty secret but it's a very very powerful way of getting a brand sponsor on board
is work with someone that's already working with one of these Brands an agent is often one way
to describe it but there are two
(1:29:21) types of typical agents that Brands work with there is a media buying company this is a
company that will go out and buy all the ad space for that brand they're paid by the brand to go
and get the best deals possible and buy up ad space you can talk to these media buyers and
often it can be better to talk to them than go direct to the brand because the brand is too busy
with its day-to-day to deal with you as a media owner they would prefer to deal with the media
buyer one contact and then that Med media buy will deal with everybody
(1:29:56) that wants to sell media so recently someone came to me and said they've got a eet of
Vans and they want to get Brands to advertise on their Vans and they tried going direct to Brands
and brand said no gave them a contact on a media buyer the media buyer said great and they
bought all the event it's much quicker the media buyer has a relationship with the brands and
often they hold the money the brands already allocated the money to the media buyer so stop
trying to sell to the brand sell to the media buyer the other way to do
(1:30:22) it is via the agencies so I used to own an agency is one of the reasons I know this
subject so so well but a brand will have a company that will come up with a campaign idea for
them now often when you're coming up with a campaign for a brand you're also looking at how
the campaign will be applied in the real world so it might go on taxis it might go on a bus it might
go on a coaster so you can actually tap into these agencies examples without showing any
preference there people like MC sari Ogie Leo
(1:30:52) berett these agencies already have the relationship with the company and if you get in
there with your idea or your product they can often insert it or even come up with a campaign to
sell it into the brand for you now uh I personally prefer to deal with Brands direct many times but
do not neglect media buyers are your friends and agencies can be your friends and it can be a
much quicker sale to get them on board as a sponsor one of the best hacks to get a brand as a
sponsor is to be per personally really vested in that brand
(1:31:26) so for example we recently as you know I mentioned it earlier put a doorbell on the
bottom of our staircase that people could press that doorbell pitch their dream and we would help
them we decided the best product for us to do that the most economical product that worked on
the internet was Ring doorbell owned by Amazon now we didn't ask ring to sponsor us we didn't
ask Amazon to sponsor us it was just the best product we believed in the product and suited
what we were trying to do so we in sold it and we
(1:31:55) marketed it and of course guess who's seen it ring and Amazon so now who are we now
working with Amazon now of course what I'm talking about here is just using the brand in your life
and therefore it being a natural t for the brand to work with you when I wear whoop out on the
street it's natural I'm wearing it because I like the product and then whoop will see me with
millions of views on my videos wearing a whoop and they will contact me so I think that just
leaning in to a brand relationship
(1:32:24) and not initially thinking about the money back to some of the points I was making some
of the other areas earlier delayed grati cation in sponsorship can also be very powerful just work
with brands that you love will always be easier than forcing a brand into your ecosystem but also
just doing stu with that brand as part of your day-to-day business life can lead to sponsorship
how to build a brand now this subject is complex and exciting if you get it right A lot of the things
I've talked about earlier like sales and marketing will
(1:32:54) happen naturally but it is complex now there's lots of videos out there about what is a
brand so I'm not going to bore you with that it's obvious it's ultimately a statement about what
you are doing you want people to look at it and know I love the images I've seen many you can
take away the logo you can take away everything and you still know it's that brand it's not about
the actual logo the design branding is about the purpose of the business the essence of what
you're doing Nike is about
(1:33:23) supporting athletes apple is about supporting creativity ultimately when you're coming to
gure out your own brand I would start with your personal brand because it's a really good way of
guring out how to build a brand why you know you right if you're honest about yourself you can
fi
fi
fi
ff
fi
ff
fi
fi
fl
make a brand Persona and you start with writing down your values what do you care about what
are your non-negotiables what would you say no to what would you say yes to understanding
your personality understanding what it is you
(1:34:05) want to do that's what your brand is about that's who you are now you will already have
a personal brand and anyone that doesn't want a personal brand I'm sorry you're going to have
one no matter what people will talk about you when you're not in the room you need to embrace
personal branding and by understanding how others perceive you it can literally change the
trajectory of your life now I have some real gripes with personal brand and it's not very scalable
only in certain exceptions
(1:34:36) around people like Kardashians and so on can you actually scale a personal brand as
someone that's built a personal brand as someone that's got 4 million followers that spent four
years building a personal brand here in the UK I can tell you it is sometimes a pain in the ass I am
responsible now no matter what to do videos like this and post up stu even when I'm tired like
now I'm actually tired and I still have to do this video because if I don't do it it probably won't take
it seriously I could
(1:35:02) give this knowledge to my colleague and give it to you and you probably wouldn't listen
so you need to hear it from someone that's been there and done it like me and I understand that
and I actually do love doing these videos and helping you but I'm just trying to highlight the
personal brand side is dangerous if that's all you build you have to take personal brand seriously
you have to identify what your personal brand is and by the way I know people that have made
their personal brand not being on social media their personal
(1:35:32) brand is they don't get back to you in email that's actually sometimes what makes them
unique that's their personal brand I don't reply to DMs I want to make videos like this that bring
you value I want to do lives that means I interact in a real world with real people I have my rules I
have my values I'm dyslexic so I don't like reading DMS but having those rules and having that
discipline will ultimately help you de ne what people say about you instead of people saying it
without you having
(1:35:59) de ned it but brand values of your own can teach you how you need to do exactly the
same for your company name so let's take my brand help bank right help bank has a lot of the
traits that I personally value honesty openness authenticity value these are all words in my
personal brand Persona that have translated into my company Persona however help bank's
long-term future also involves helping people with Finance Finance is not a word I use on my
personal brand and also supporting people to get the funding they need is
(1:36:37) something I have personally done many many times but as an organization as a platform
it's going to be a much more serious thing for help bank so when The Branding was designed we
said it has to look a little bit more serious than the Simon squid brand because ultimately we'll be
funding people people's dreams at scale and people need to trust if we tell them we're going to
fund their dreams it's actually going to happen so the help Bank branding is a combination of the
Simon squid branding and our
(1:37:03) competitors potentially in the future we want to make it look serious it has some element
of fun but ultimately it has its own brand Persona and all you need to do initially to get the brand
right is write down all the di erent brand values now I want to teach you about how companies
apply brand at scale and there's a few di erent ways it generally plays out so let's take a brand
like Canon and Canon run a brand method which we call reference right and reference is when
they leverage someone else's brand to make their brand look
(1:37:40) good so Canon for example work with a photographer called Peter McKinnon who is a
brilliant photographer I'm a big fan of his and by by sponsoring him by supporting him they don't
need that person as a CEO and their company like like apple have done they have it external Nike
also do this I mentioned earlier Nike will sponsor top performing athletes with nice personalities
that have values and that therefore becomes part of the night brand so they use this reference
model to make their own brand look good now apple as I mentioned
(1:38:16) earlier they use a di erent method I call this the leadership method and the leadership
method is basically where you have a person in the company that represents the brand values
now in help bank I am that person probably in your business you are if you're a small business
owner the person that is the leadership value brand ambassador for your company you're
probably the one that ask to go on stage and talk about your business you're the one in sales
meetings whatever your business model is you're probably the one representing the
(1:38:50) brand of course your sta will represent the brand your o ce environment will represent
the brand like I said earlier the days when you go out have a party and post on your social media
will represent your brand but when it comes to making your brand values clear you do it by these
fi
ff
ff
ff
fi
ff
ffi
ff
two methods you either have a reference model which means you sponsor certain people that
represent your brand value or you have a Leadership Model which is you personally in the
company leading the charge to make sure people understand your brand
(1:39:19) and I think when it comes to Brand building there are are some risks in both of these
models now in the reference model if a celebrity that's supporting your brand does something
bad that can a ect your brand now this happens a lot and they often get red quick I think one of
the most famous cases Kanye West who of course got dropped by Adidas and and then lawsuits
Galore but what I'm saying is though what's good about the reference model is you don't have to
spend four years building up social media presence like
(1:39:51) me I've spent every single day four years doing a post building up a community you can
just leverage all of that hard work and your brand can have the halo e ect of working with me but
the downside is what if I do something bad then your brand is at risk so you need to have
mechanisms in place to make sure you're protected as a brand but that's how you scale brand
and of course the Leadership Model also has its weaknesses we all saw this a little bit with Steve
Jobs when Steve Jobs left apple apple had a real problem for a
(1:40:20) long time they put so much of their brand value in the Steve Jobs brand that when he
left the magic left was often what people said right so you have to make sure that you as a leader
it's sustainable for you to be that leader and Lead that brand e ort and or there's a good
transition model in place and again when Steve Jobs went back to Apple he did have a strong
transition model with Tim Cook now Tim Cook's an interesting one because he's not Steve Jobs
of course but he is Mr Data he's
(1:40:50) someone you trust with your data right they've picked him in part because he looks
trustworthy he talks in a very trustworthy and transparent way and in Apple's process of building
a brand today that is more important to them than a Maverick leader telling you about a brilliant
product in fact the Apple iPhone hasn't changed much since Steve Job died but the point I'm
trying to make here is if you want a brand to be successful you've got to pick one of these two
strategies now you can do both
(1:41:16) of course but you probably double the risk of having some problem in your business and
whichever path you choose make sure you think it through right to the end have the ability to cut
that in uencer out of your business if anything goes wrong and equally if you're running the
Leadership Model make sure that that leader has a transition plan because at some point we're all
going to die now hopefully we're all going to live forever with Elon must help I'm sure that's true
but I will tell you now the nal thing really
(1:41:41) important in brand learn to say no if you don't say no to the wrong relationships the
wrong brand Partnerships the wrong clients your brand will get damaged I have had this
experience myself I spent 10 years building up a brand it had a fantastic reputation and then I got
a bad client that didn't understand how the world worked and made my brand with their big
mouth and their lies and this can be hugely damaging we all have probably heard the saying you
can spend 30 years building a reputation it only takes 5 seconds for it to go to
(1:42:15) I tell you from experience that saying no to things is powerful if you have an inkling
spider senses that someone isn't good or a brand isn't good don't match with your malls do not
take their money say no your brand is the most valuable asset you will ever ever build my
company got sold for a lot of money in the end because I had a good brand image I had a good
brand value they told me they bought the brand not the business build a brand not a business
and I promise you that brand will live forever next up how to hire
(1:42:47) how to grow and how to build these three things are interl and if you get this formula
right your business business can take o and forever give you the income you need be a brand
you love and ultimately not be a management nightmare that a lot of people have when they build
a business so rst of all how to hire I always tell people if your business has a purpose and the
people you hire believe in that purpose you will never have to manage anybody you will be
managing purpose not people one of the big things
(1:43:22) people complain to me about is managing people and often when I look at their business
to see why because they have not installed a purpose in their business that resonates with the
people that theyve hired Sometimes some businesses later install a purpose but then that
purpose just becomes a slogan on the wall because the people they hired in the early days
weren't hired around purpose you have to have this at the center of ill and when you hire someone
always check that they genuinely care about that purpose some people will
(1:43:51) play you lip service to get the job so there is a few hacks that you can do to make sure
that person really cares rst of all go check out their social media go see what that person really
cares about you will see it if they care about the planet if you see them driving around in some
fl
fi
ff
fi
fi
ff
ff
ff
fi
gas-guzzling car they probably don't care about the environment so actually doing your research
on your hires being careful about the people you bring into your purpose matters check their
history check for references I don't know why
(1:44:17) people don't do this people don't ask for references anymore I don't know why now I
know in England it's illegal to give someone a bad reference but if you ask right I don't want
people to have a bad employee in their life if I had that bad employee in mine it's important that
we share these things to help that employee get better if they had a bad reference they'd act
better they'd do a better job now ultimately I think when hiring people the key is give them Equity
now I'm
(1:44:44) going to talk more about Equity a little bit later in the video it always comes up but if you
give your team equity they are aligned with your success now any owner of any business knows
that the real value in a company is not its turnover it's in its brand and if over 10 years an
employee helps make that brand grow but are only taking an income they're never getting their
true value you have to own equity in the business that you are working in now there's many
di erent ways to do it so if you're working for someone today of
(1:45:18) course you can go ask for equity in that company you've got nothing to lose they'll
probably laugh they might say no I promise you respect you more especially if they're a Founder
the second thing is you can build a business where you work with that company but you own
equity in it so you can start your own company but have equity in that company and then work for
that person now the point I'm telling you here is that give your employees respect if you want to
keep people and you want them to
(1:45:39) be motivated have this conversation openly talk about this subject you should be saying
they should have Equity now it might not be possible to give people Equity straight away it might
not be something you feel comfortable with doing straight away but I promise you your turnover
will be less your stress will be less your company will be stronger if that person in your company
has equity and most people don't have the guts to do it and they W then spend years stressing
they can't nd anyone or that they can't nd anyone that
(1:46:06) actually cares it's because they don't own what you own give them a piece of the
business and you'll have loyalty of course it comes with its risks but in my opinion High turnover
High management high stress is a bigger risk than any Equity problem you could have if someone
leaves for example and ironically most of the time why would people leave if they have equity in
fact I had a case recently someone who worked with me for four years I gave them equity in the
business and then they left but because
(1:46:36) I treated them with respect and because I treated them well and we had a good
relationship when they left they let me buy that Equity back at a very low rate they were very
reasonable they did not hold me blackmail now of course if you've hired the right person under
purpose and you've given them Equity most good people will not hold you over it to get that
Equity back you can be reasonable but if you've done the right thing in the beginning by giving
people Equity it's so easy now the third thing
(1:47:02) I'll tell you and this really links to how you grow your business you can't grow a business
without people I would say that today with AI and all this technology you'll be able to grow a
business with less people but you won't be able to grow a business with no people so you need
to grow a business through growing its culture you need to make sure that this business has
values I had a business called uid this business went on to become one of the most successful
creative agencies in Asia that I sold to price
(1:47:32) water house Cooper for more money than I'll ever need and one of the things I did in the
early days of that business which was a big mistake is I built a business to make money now that
might not sound like a mistake but what happened rst year I hired people there were knew it was
exciting second year people started to leave why did they leave because the values of the the
business were wrong I changed the values in that business we went from a business that was
designed to make money to a business that would protect the sta
(1:48:02) from Bad clients I had a creative agency often designers were treated badly do this by
tomorrow at 12 I need it instead of understanding that creativity is a process so we switched our
whole model instead of working for clients we worked for the creative people and help them
manage clients that transformed our business and helped help us grow by thinking about things
di erently instead of traditionally you will grow your business and by looking after your people it's
cheesy I know you can grow much easier now when you grow assuming
(1:48:36) you follow my advice and you grow your business this is the important thing you need to
identify what is your destination what are you actually growing for now I have a lot of people
recently approached me and say please invest in my business arm and I want to grow it my rst
ff
ff
fi
fl
fi
fi
ff
fi
question is why what is it you're trying to do by growing your business what's the real reason
you're growing your business is it ego do you really want to work more or is it want to make the
business bigger so you can bring in management so you can not have
(1:49:01) to work so hard so you're working hard now to grow it that's ne I think you need a
reason to grow it now I want to grow the biggest platform in the world that helps people for free
learn business so I want it to be big I know my destination I want to help 10 million people for free
start a business they love and never feel alone doing it so I know my destination and therefore I'm
growing both from a higher point of view from a culture point of view in that direction but I have
had points in my
(1:49:27) life and the early days of uid where actually I wanted to work three days a week doing
cool stu with Brands and two days a week going to the beach with my girlfriend having fun and
so I didn't grow the business too much at the beginning I actually had a di erent ambition and
there's nothing wrong with that and if you want to grow your business brilliant follow this formula
have purpose bring people in that have value and own value in the business and you will grow if
you look after them and your customer base the nal thing I'll
(1:49:54) talk about when it comes to really building a business and making a business successful
rst of all take risk make sure that you build MVPs minimum viable products try things out if you
really want to build a company you can't stay stagnant no company today is around when they
stay stagnant think about Blockbusters or any of these businesses that just sat on their
technology like Kodak and didn't do anything with it you can't sit still Kodak invented the digital
camera you can't sit still you have to put these
(1:50:23) things into the market Kodak didn't want to put their lm uh cam digital camera into the
market because it would have meant lm was gone and lm was their Core Business you've got
to disrupt yourself if you really want to build a business that's going to last if you really want to
build a successful company I'm going to use a dirty word a word that I personally hate but has
saved me you need to build systems you need to move from what is often in the early days of a
business what I call a
(1:50:47) generalist mindset where everybody can do everything to a specialist mindset you need
you need to allow people to be specialists in certain areas now when I was younger I'm a
generalist I can do kind of everything I can clean the toilets in the company toilets when they're
dirty I can help people get their car loaded up and get to the site to do the pitch I can do the pitch
I could do everything but I became a specialist in marketing and I think as you grow a business
you have to take away the generalist people and build out
(1:51:15) specialist people people that do a particular thing well to help the business grow and
that involves Building Systems that allow people to do that in your hiring process in your growing
process and in your mindset even you as a Founder potentially you have to make sure that you
learn a skill set otherwise you become redundant which by the way is ne I have often got myself
replaced in a company that I have built I think that's actually pretty smart unless you can become
a specialist it's probably the best thing for the company
(1:51:44) too there's likely to be a CEO out there that's better than you when you're at scale I
found that to be the case many times I replace myself at uid 11 years in by someone who is a
better CEO than me so hopefully if you know your purpose and you give purpose to the people
you hire you have Equity both for your team and for the wider growth of the business you know
your values and you apply them you know your destination and you apply this very important
point of systems and removing generalism you will have a business that
(1:52:25) is easy to hire people that will scale and will build into something that lives without you
now let's talk about how to re someone now I have red hundreds of people in my career and
I'm going to teach you how to re someone and also when you're likely to be getting red so one
of the things I hate to do is re someone it's a very necessary skill if you want to survive in
business I've often built up large companies that needed to get small again quick for various
reasons you have to learn to
(1:52:54) re people it is not nice but one of the most di cult things about ring people is
understanding when to do it now I think when it comes to actually ring people structurally like for
example doing it legally sending the appropriate warnings doing the proper paperwork all of this
stu you can get o a lawyer I'm not going to waste your time telling you the law in your country
wherever you are it will be di erent anyway I'm going to talk more about the actual Act and also
what's involved in
(1:53:25) making the decision as to whether or not someone should be red I learned long ago A
system that I call the seven and8 rule it's very simple and obvious when I rst start explaining it
now if someone's in your company and they are really good like you love them they love you
fi
ff
ff
fi
ff
fi
fi
ff
fi
fl
fi
fi
fi
ffi
fi
fl
fi
fi
fi
fi
fi
fi
ff
fi
fi
they're obviously a nine and 10 you want to keep them and you want them to stay and they want
to stay most of the time those people are 9 and 10 T because they're enjoying it now of course
like I said earlier make sure you give these
(1:53:56) people Equity make sure you look after these people over time but you know you want
to keep them and they want to stay it's a Nob brainet it's cool then you have what I call the ones
and twos these are people who are at their job they know their at their job you know their at their
job and most of the time they either quit or you re them it's a no-brainer everyone feels it they
don't turn up on time they don't care about the purpose of the company whatever it is it's obvious
that relationship comes to an end naturally
(1:54:24) the really di cult thing for any employer and for that matter any employee is if you are a
7 and8 which means you're almost good enough you're almost able to do the job and sometimes
as an employer you're desperately hoping they become good enough you're waiting for them to
become a nine and 10 and some days they are but then they slip back to a six some days they're
a seven and there's various reasons why people are seven and eight and often it's not because
they're crap at their job it's
(1:54:55) because they're in the wrong job with the wrong team doing the wrong thing I have often
seen a seven and eight and actually move them to a di erent department or a di erent role and
they become nines and tens but that's not always the case and sometimes the hardest people to
re are the seven and eights so how do you do it well I think rst of all you put proper structure in
place to identify what is success for that employee you want to understand how they work what's
going on in their lives
(1:55:24) instead of walking into the room and saying you haven't performed you walk into the
room and you say how can I help you perform there's things that you can do as a leader to check
whether or not that person can get better at their job and if there's anything you can do to support
them but in the end learn the seven and eight rule and I have seen this I have kept seven and
eights in my companies in the past and the nines and tens leave if someone can surf get away
with it and not do their job and no repercussions then why would
(1:55:55) a 9 and 10 stay why would a 9 and 10 stay a 9 and 10 if they can get lazy and not work
as hard or cut corners and not get red then you're going to have a problem nine and 10 will not
stay in your business and you'll have a company full of seven and eights and seven and eights are
hard to manage take up nearly all of the conversation any HR conversation you have to learn to
grow a pair of balls and re these people and you know what when you do this has happened to
me many times they're grateful because those seven and eights
(1:56:25) if you re them can often go on to nd a job they like where they are a nine and 10 and
are appreciated it's your responsibility to re seven and eights so how can you identify if someone
is a seven and8 well the rule I have is how many times a day are you talking about them if they
come up too much in any conversation amongst your team members event your customers more
than once or twice in a week you probably got a problem second thing is you often are running a
system in your brain where you are fearful of not nding a replacement so
(1:57:01) you don't want to re them because they're better than nobody and I've done this myself
many times a seven and eight is at least a pair of hands helping you when you're building a
business sometimes that's a relief and the idea of having to nd someone new is painful so you
need to get strong you need to realize and maybe even line up your next hire before you re now I
promise you that employee and I would be the same is also looking for another job so maybe
what you can do is help them nd that
(1:57:31) other job I have done this many times I've gone to someone who's a seven and eight
and said you're not happy I don't think you're not completely doing the job the way you should
I've helped you get an interview at this other company it has actually built relationships with
people that weren't happy in the company but are now my friends outside of work you can help
that person even though it might be frustrating that there person's in your company and not
performing the best thing you can do is work out a
(1:57:57) solution for them and for you and you can build a great relationship with that person
even though that it's perhaps not a great relationship in the company right now by helping them
move on so following the rule identify seven and eights be honest with yourself do not have fear
that you cannot replace them and nd a n and 10 you will help that seven and eight nd a new job
and always be honest with seven and eight how you're feeling it will be better for you and for
them and there is a chance and it's happened a few times in my
(1:58:23) career or that person becomes a nine and 10 and it can often be when you give them
Equity let's talk about how to go Global now why is going global one of my main points it's
because a lot of people don't realize that they can go Global a lot of people don't realize that
fi
fi
ffi
fi
fi
fi
fi
fi
fi
fi
fi
fi
ff
fi
fi
ff
fi
fi
they'll probably remove a lot of the risk in their business if they do Go Global why well if you're in
more than one market and the market you're in is in trouble you spread your risk I've had this
happen to me many times in my early
(1:58:52) career with uid we were just in Hong Kong and it was risky Hong Kong had a lot of ups
and downs and when we had the downs I was subject completely to that down I had no
counterbalance with a business potentially in another market doing well and going global it turns
out is not di cult anymore often people don't realize there are a few steps to allow your business
to go Global when you didn't think it was even possible so what are those steps rst identify
whether there's an opportunity for your
(1:59:19) product or your service in another market so research and even if you don't want to
open up that second o ce or or sell that product in that market once you understand what
markets where this could work are there's a couple of opportunities for you now I could reverse
back to raising money if you're able to say to someone that you can open up your product in
other markets with their investment it can make an investor happy that's just one example it can
make an investor actually go ahead and
(1:59:49) invest in you equally like I mentioned earlier as well well if a brand wants to sponsor you
to open up another o ce this can be a way for you to grow your business and you reduce your
risk under the dime of a brand partnership research is key at this stage nd out where your
product could be sold even if you don't want to do the work to do it second you can basically set
up models like franchising so if you don't want to set up that business in another Market you can
set up a brand franchising Arrangement so someone else will open it
(2:00:19) up and someone else will do the work but you can make money by doing nothing I hate
passive income I don't think that exists but this is the closest thing to it in my opinion someone
else running your brand in another Market under a license so I think that franchising is a real
opportunity and it's a it's a bit of a misunderstood word franchising because a lot of people kind
of think of like Subway or um McDonald's but franchising can apply to a service business and
many many companies are built on Partnerships under a franchise
(2:00:48) structure the other thing that's really important about going global is making sure your
business can stand the test of time and if you have a business that is thinking globally ironically
you're more likely to survive in the long term you'll learn an important lesson which is it's easier to
run a big company than a small company far too many entrepreneurs and me included at points in
my career have made my business too small that I am the only one that can run it I can't a ord
Senior Management
(2:01:17) I can't a ord to get help I can't a ord to actually stop working for a week I'm telling you
now by thinking Global you give yourself a chance to grow a big business and it's easier than
having a small business despite what you've been told by other people get a big business if you
can now it does link back to what your mission in life is maybe you don't want a big business but
do not decide to not have a big business because you think it's easier to have a small business
it's not small is not
(2:01:44) easier I have run big businesses and I have run small businesses and I had an easier life
once I've made the business big so do not trap your yourself in any Market do not subject
yourself to any Market that could disrupt your business and make sure you always give yourself
the chance to be free of your very own business not trapping you how to get a mentor this is the
single biggest question I ever get asked and it's so simple to answer no one seems to listen to me
but I'm going to try anyway if you
(2:02:11) want a mentor in your business I totally understand why that sounds cool but the reality
is people have built businesses around this concept that you need a mentor and they've sold you
it as the solution it isn't what you actually need is not a mentor what you need in reality is
someone who can answer the questions that you have and perhaps even give you the answers to
questions you didn't know to ask and this can all be done without a mentor in fact I would argue if
you got me as your Mentor it would be pretty
(2:02:41) annoying cuz Mentor will tell you their experience but it might not be relevant to your life
this video today in a way is all the knowledge I have anyway so of course you can still have me as
your Mentor but what you're really saying if you're honest about it is you're looking for a coach
you're looking for someone to keep you accountable and you can actually break down what that
means into what you really need if you want someone to work with you in your business and keep
you accountable get a co-founder if
(2:03:08) you want someone to help you with sales hire a salesperson if you know the question
you want to ask then ask it now I say all that I still want to deliver on a promise to help you get a
mentor and this is how you get a mentor number one you research what matters what matters to
ffi
ff
fl
ffi
ffi
ff
fi
fi
ff
that person someone reached out to me yesterday asking me be to be their Mentor for a property
development business they want to run do you not know who I am I hate the property industry
and everything it stands for I think property should be a basic human
(2:03:53) right and the present balet system has screwed the world up I don't want to help
someone do that now they were very nice and very polite I won't name who they are but I'm
telling you right now do your research before you ask someone for help of course I'm not going to
reply to that fact I did reply saying no but I'm saying that most people won't reply you don't want
to ask someone to be your mentor and have not done the research on them the second thing is
don't just say please be my mentor now
(2:04:19) there are plenty of people that don't take my view that you don't need a mentor and do
want a mentor and they will Mentor you some will charge and some won't I'll get on to that in a
minute but when you ask someone to Mentor you remember it's a bit like saying would you like to
get married you need to De ne what it means so De ne what you mean when you say will you be
my mentor tell people what that means for you I would like 10 minutes of your time once a week
and perhaps consider if you do
(2:04:54) start de ning what it is what sort of questions you're going to ask and often if you ask a
question you will get a mentor if you ask for a mentor you'll get no reply at all because no one can
commit to an open-ended question especially from a stranger asking for mentorship you need to
De ne it in an Ideal World I suggest you ask a question rst that's actually why I built help bank.
(2:05:20) com so you can go and write a question to 100 5,000 potential mentors now if after all
this you're still set on getting a mentor another way to get a mentor is change the word mentor to
advisor and when you're looking to build a company for example and maybe you want to mentor
to help you build a company look for someone that has speci c knowledge that you're after and
ask them to join your Advisory Board now advisory boards a little bit more glamorous for most
people a mentor isn't something you see on many people's LinkedIn pro le
(2:05:51) but advisor to this company and advisor to that company often is so reframe it as
advisory now if you've got a business with purpose and you followed the other things I've said in
this long video today you'll know how important things like process and systems and structure
and goal will lead you to decide what type of advisor you need and it's much easier to get an
advisor than it is a mentor and much easier to structure what the relationship is like if they're for
example one of your border advisers
(2:06:20) they'd probably have equity in your business so you're no longer asking someone to
hang out with you and give you a bit of advice and motivate you you're asking someone to give
you speci c knowledge around something they love and believe in and it's much much easier the
next thing you can do to help yourself get a mentor is connect to the people that they are
connected to so referrals are the best way to get help many times someone I know for a long time
that's helped me out has asked me
(2:06:47) to Mentor someone to help them out and I have done it without question and so that
referral a bit like in sales and the other things I've mentioned today referrals are so powerful try to
get someone to refer you to the mentor that you want it's also much easier for someone to say
yes when they've got some reference point of someone that knows you now be careful don't go
become friends with someone just to get them to refer you it'll be transparent and actually hurt
you so do it genuinely but
(2:07:18) if you can get a referral for the mentor that you need it's very powerful now the nal way
to get a mentor if that's what you want the best way is to give value to the person you want as a
mentor some of the people I've helped in my past have helped me rst I didn't ask them to so for
example someone redesigned a website for me and made my website better of course after
someone's gone and made all that e ort to support me and help me I'm going to give them time
and I think that time in the early days
(2:07:48) allows us to work together to de ne the questions they're asking and De ne the things
that that person actually needs and so go and give value to the person that you want as your
Mentor don't just ask them for something try to bring them something and it will make a huge
di erence and I think that that's one of the things that people never do they just want to extract
value and this goes back to my personal philosophy in life it's not give and take it's give without
take if you follow give without take
(2:08:18) when trying to get a mentor if you follow give without take when trying to get Mentor I'm
pretty sure you'll get that Mentor but don't expect anything don't expect that person to become
your Mentor give them value give them respect clearly you respect them you want them to be
your Mentor make the e ort and over time it will come back to you even if it isn't in that person
ff
fi
fi
fi
ff
fi
ff
fi
fi
fi
fi
fi
fi
fi
fi
becoming your Mentor how Equity works this is such an important subject if you don't get the
equity structure right in your business
(2:08:44) you will fail I have been involved in many many businesses that didn't do this right and
collapsed not because they they weren't good businesses but because they didn't know how the
structure of equity works now just before I get into the detail of how to structure your Equity
structure in the future correctly I will make sure that you understand one important Point most
people don't want to drop below 50% equity in the company because they think it means they
lose control that's not true you are able to control your
(2:09:16) company under the operational agreement now in each country us Britain di erent
Market Market you have di erent terminology for this but you control your company by the
shareholder agreement you don't control your company by the amount of equity that you hold so
if for example you have a 50/50 Equity split with someone you are actually potentially in joint
control as far as Equity is concerned but you can still allocate one person to make all the
decisions and have actual control so do make sure that you understand that
(2:09:48) Equity ownership does not equal control right it does not equal control keep an eye on
this mindset because you often make big mistakes around Equity ownership thinking it means
you lose control if you drop below 50% and that is not true the second thing to keep in mind with
Equity is understanding where you're going with the business everything I've already discussed in
this video is interl but if you don't know where you're going you don't know how much Equity you
need to get there too many people sell a large chunk of
(2:10:19) equity at the early stages of their business only to realize later in their business they
don't have enough equity to get to the Finish Line if your model is like tech company model and
you intend to raise a lot of money you have to be very cautious with the equity in the early days
now there are all sorts of graphs and information on the internet that will explain to you this point
but I'm highlighting it to you so you can go and research it it's a very deep subject but do not sell
too much Equity at the beginning having said that
(2:10:50) the best thing you can ever do is sell no equity at all I know it's cool to raise money I
know it but it's cooler to run a business where you don't raise money a bootstrap business in my
opinion is healthier you can retain 100% control and 100% own Equity it's always probably going
to be better now there's a lot of exceptions to that suggestion and one of them I would say is
make sure you don't make this one big mistake I see a lot of people make I have seen people
start businesses and when they start
(2:11:23) businesses with a partner they do 52% 48% and often for no other reason then the
person who came up with the idea believes that they deserve 2% more this has happened time
and time again it's a huge mistake I've seen arguments ensue two years later between those two
people because they didn't just do it 50/50 do not assume again control 52% means anything if
anything it's detrimental so if you have a co-founder my instant recommendation my instant
recommendation is you do 50/50 do not belittle the other partner by giving
(2:11:59) them less they will instantly psychologically think they will do 48% of the work you will
do 52% of the work it does not bode well in the long term now there is a danger with 50/50 that
danger is decision lock if you're making one decision and your partner's making the other and you
haven't put a shareholder agreement in place to decide who has the deciding vote you have a
problem so the way around this is often to have a third party help you make big decisions
someone you both trust ideally but you create a 50/50 ownership
(2:12:33) structure with a board of advisers for example and this allows you to make decisions
especially di cult decisions without mjor argument and avoid con ict with your partner now the
best way to avoid con ict and avoid even needing to turn to your board of advisor is to be very
clear about where you're both going and I'm using at the moment in this Equity example a 50/50
partnership it could equally be a 1/3 13d 1/3 or 1/4 1/4 1/4 I'm just using this as an example that
you all know where you're
(2:13:05) going I have seen problems in the business for example where someone is building the
business the money's coming in one person wants to take the money out and put it in their
pocket as pro t the other person wants to put it back into the business to help it grow one person
wants to stay in one market the UK another person wants to expand to the US you need to try
and work out all of this stu ideally before you even start the company within your mind map that I
taught you earlier you gure out where you're going and why and therefore you
(2:13:33) avoid con ict when it comes to Major decision making later again I have seen
companies fall apart because one person wanted to take the money out and one person didn't
and literally the business collapses because the two don't agree don't get along the business fails
Equity ownership under this system I'm now teaching you is not about control as I've mentioned
ffi
fi
fl
fl
fi
ff
ff
fl
ff
but it is about understanding what the equity is there to do now depending on your structure if
you're a charity this won't matter so
(2:14:03) much but if you're a limited company that's looking to raise money please make sure
your cap table has the right people on it I have seen many people not get investment because
they gave 2% to the wrong person that the other investors don't want associated with Equity
ownership will tarnish your rep ation understand how Equity is structured it's showing who is
involved in the company so you need to make sure that you align your brand I talked about
branding earlier to the equity ownership and whoever owns that company whoever
(2:14:36) owns a part of your company will a ect the brand image so make sure that you're
aligning your brand values with your Equity ownership now there is a lot of talk by me and anyone
that actually knows what they're doing in business about giving Equity to your sta I really believe
in this now there's a couple of ways to do it I honestly think if you want to build a business that
scales you have to give Equity to your people but there's two types of equity structure there's
what we call share options which technically
(2:15:09) isn't actually Equity it's a percentage in the future of the company but it can often be in
what are framed as earn outs or there straight up Equity now there is a hybrid in this model and I
don't want to get too technical now because I'm actually not a lawyer but I want you to
understand the di erence most of the time people are buying stocks and shares in the stock
market they have share options which means that yes they'll get given shares but those shares
have no class level so they have no decision
(2:15:38) making power so you can own shares in the company in the stock market but have no
in uence over that business or no control but that is one way to incentivize people you give them
share options my preferred method and everyone on my team had this actual physical equity in
the company not share options via the stock market listing but real life equity in the company so
the company was sold today they would get paid out whereas often with share options it's some
link to the stock market listing or in some cases if it's
(2:16:09) already listed to you sing the shares on the stock market but if the company decided to
take the company o the stock market wherever that price was you'd have to sell out again
there's some legal obligations around this it has to be more than 70% of the shareholders agree
but the point is I have owned shares in the stock market of a company that I believed in and then
the owners of that company actual Equity owners of that company decided to take the company
o the stock market I had no choice but to sell my shares that
(2:16:36) company Dlisted became worth a billion dollars and I could have owned it but I wasn't
allowed because I only owned the share option side the stock market side not actual physical
equity in the actual company and I think it's important if you're even thinking investing in a
company to understand the di erence of course if you're going to work in a company understand
the di erence and if you're building a company and you don't understand the di erence you're
going to have a major problem in the future
(2:17:01) now this subject of share ownership understanding the di erent classes please spend
time understanding the di erent classes go Google how it works go Google share options go
Google stock market shares go Google Equity ownership this stu is complex it's going to be too
I'm not legal IO to go through all with you now but this structure of share ownership can literally
make or break a company I would also nally say to you depending on what your end goal is is
how you should reverse engineer your share
(2:17:38) Equity ownership if you are looking to IPO your business then you want to make sure
that the IPO process is fully understood of course but your stock is reversed backwards so when
you start the business and you're looking to list it one day you need to know that when you're
starting the business ideally because if you don't structure it early on to eventually get listed it
probably won't now I learned this the hard way with a few businesses that I was involved in the
share structure was so complicated we couldn't get all the
(2:18:08) shareholders to agree to even do an IPO some shareholders wanted to keep it private
other shareholders wanted to do an IPO and it gets so messy because they didn't know where
they were going in the early days so learn to structure what I call reverse engineering know what
your end goal is and reverse the share Equity structure from day one under that premise now
there's one nal thing I'll teach you about Equity sometimes it's hard to determine the value of
your company to sell Equity so one thing you
(2:18:36) should look into and perhaps use is products like a safe now platforms like y combinator
one of famous accelerators out there that help businesses grow use a safe to help determine a
business and its long-term potential for value there's many di erent ways to structure a safe but
the beautiful thing about that model and go and Google it is you don't need to determine the
ff
fl
ff
fi
ff
ff
ff
ff
fi
ff
ff
ff
ff
ff
ff
value of your business now someone can invest in your business on a discount of the value in the
future now again there's many
(2:19:04) di erent ways to structure that concept but the concept of safe I have found to be very
useful especially in the early days of building a business to take away the conversation about
what is your business worth and move towards invest in this business and this is what we're
going to do it's much much easier to get an investor for example frankly it's much easier to
incentivize your employees with it you're not determining a value on the stock share now so it
doesn't cause tax implications as well I
(2:19:32) really think it's useful and not many people know about it so I hope this overview and
Equity gives you a good understanding of how it works I am going to do a whole video on this
much more detailed I'm going to get some lawyers involved too to show you the di erent
agreements and how it works but if you go do a little bit of Googling you'll get most of the
information you need that I haven't provided here and if you have any questions without Equity
feel free to drop them in the comments how to
(2:19:54) sell your business how to exit a company I have done it a few times in my life there's
loads of di erent ways to do it I'm going to share with you how to exit your business ultimately
selling a company is often a dream of a lot of entrepreneurs I have done it a few times I've done it
a few di erent ways and I've got some interesting insights to share with you and one of the things
I'll start o by saying if you really want to sell your company the best way to sell your company is
not want to sell
(2:20:19) it at all the most amount of money I ever got for a company was because I didn't want to
sell it that's the strongest place to negotiate from so the number one thing I want to tell you in an
ironic twist when coming to sell your company the best thing you can do is build a business you
love and selling it will accident and selling it will accidentally happen this has happened over and
over again history always repeats itself mark ber was o ered a billion dollars by Yahoo to sell his
company and he said no so now it's worth
(2:20:56) a trillion and I think there's something really powerful in this process it's kind of sales like
I was teaching you earlier it's kind of sales you don't want to sell it means you can get the most
for it it's a very hard thing to actually be truly not interested in selling it if is actually your goal but it
will ensure you get the maximum value out of a business if you do it this way the other way to
think about selling your business and the way I've sold my last company is I partnered up with a
(2:21:27) company that could buy my business so uid partnered up with price Waterhouse
Cooper and we worked on a project together and in that process of working on a project together
PWC realized that they should just buy us now at the time when it was rst mentioned I didn't
want to sell great negotiating First Step but in the end I did sell it and I'll tell you all about that
process in a minute but I I'm trying to highlight that another way to sell your business is
partnership work with the company that is likely to want to buy
(2:22:01) your business build the relationship up and you'll be surprised how that can lead to an
exit again don't lean into it wanting an exit lean into it wanting to build a partnership that works for
both parties but it can be a great way to sell your business the Third Way is to work with agents
that actually sell businesses and there are a few I'm not going to recommend any because this
isn't a sponsored video by them but you can Google them there are many companies that do it
sometimes it can be quite
(2:22:30) useful to get one of these companies to do it because of course if you're busy trying to
sell your business you're not busy growing your business but I honestly feel like that these days
these agents there's a lot of them and they all have their own di erent agendas so just make sure
you do your due diligence ask the previous company that they work with what they were like
make sure that the legal structure is very clear because you don't want to get cons by these
companies when you come to the
(2:22:52) exit actual fee the fourth way to sell your business is more a merger so your competitor
is a way to exit and it might seem odd you probably spent 10 years hating your competitor I spent
most of my early career making friends with my competitor I originally thought I was going to sell
uid to Ogie I made a lot of friends at ogave I used to sit next to them at the awards dinner on
purpose to connect to them I did projects with them I thought they were going to be the exit but
they weren't and so I think
(2:23:26) merges however are very common and two businesses coming together is the easiest
that do the same thing is often the easiest way to sell a business and I will however caveat it with
most of the time you don't get the most value so I sold my company uid to PWC PWC are an
accounts business they're not a creative agency so they saw more value in US than if I'd merged
fl
ff
ff
ff
ff
fl
ff
ff
fl
fi
ff
with ogy that think they can do what we do so sometimes selling to a non-competitor is more
valuable but if you want an easy sell merges often the way it works and
(2:23:59) it's not always true that you don't get the true total value I've just from experience
learned that sometimes selling outside the industry like I did with uid to PWC can lead to more
money than selling to someone in the industry like olgy but that doesn't mean it's always true and
nally if you want to sell your business one of the things that you can also think about is allowing
the management in your company to buy it so I have also done this I let the leadership team at
Nest buy that
(2:24:29) business and there's many di erent ways to structure a buyout over time percentage of
pro t but in the end it can be a really good way allowing you to sell your business without that
business getting hurt and by also giving the people that worked in the company a chance to really
step up and own what they've been building with you I personally really was happy to sell Nest to
my team and I think it's a really powerful way of building an exit strategy for yourself while at the
same time giving the people that run it the
(2:25:02) love and success that they deserve so they're the main ways now I will add that when it
comes to selling a business the the key thing like anything at the beginning when you're building
the business never ever pitch to an investor or yourself that you're building a company to sell it
and in fact I would argue if you're building a company to sell it and I've seen this many times be
careful you might end up getting stuck with a business you don't love do not build a business to
sell it do not Pitch
(2:25:31) to investors that you're going to sell it build a business you love investors want to invest
in that build a business you never want to sell people want to buy a business like that that's the
key to being successful in business in my opinion do not build something you don't love do not
build something that doesn't have purpose if you got value from this video i' really appreciate it by
you asking a comment down below or even telling me what I've missed out in this video that you
want in the future so I
(2:25:56) can make it for you and don't forget we're following people's dreams every single week
on this channel if you want to hear what happens to the people we help hit that alarm button so
you get the latest update as soon as the upload button is hit good luck everybody goodbye I'm
going to eat chicken now see you
fi
fi
ff
fl

You might also like