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CNET 305 - Outline

Computer System Networking (Seneca College)

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Course Outline
School: Eng. Tech. & Applied Science

Department: Information and Communication

Engineering Technology (ICET)

Course Title: Voice & Video Over IP

Course Code: CNET 305

Course Hours/Credits: 56

Prerequisites: P=CNET201 or CNET217, and,

CNET225 and CNET306

Co-requisites: N/A

Eligible for Prior Learning, Yes

Assessment and Recognition:

Originated by: Boris Khmelnitsky, Nina Jagaric

Creation Date: Fall 2003

Revised by: Sen Senthuran

Revision Date: Summer 2021

Current Semester: Fall 2022

Approved by:

Chairperson/Dean

Students are expected to review and understand all areas of the course outline.

Retain this course outline for future transfer credit applications. A fee may be charged for
additional copies.

This course outline is available in alternative formats upon request.

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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Acknowledgement of Traditional Lands

Centennial is proud to be a part of a rich history of education in this province and in this city. We
acknowledge that we are on the treaty lands and territory of the Mississaugas of the Credit First Nation
and pay tribute to their legacy and the legacy of all First Peoples of Canada, as we strengthen ties with
the communities we serve and build the future through learning and through our graduates. Today the
traditional meeting place of Toronto is still home to many Indigenous People from across Turtle Island and
we are grateful to have the opportunity to work in the communities that have grown in the treaty lands of
the Mississaugas. We acknowledge that we are all treaty people and accept our responsibility to honor all
our relations.

Course Description
This course introduces students to the technology of converged IP-based voice, video and data networks.
Explanations are given for standard analog and digital voice and video transmission formats and covers
the benefits and challenges of combining packetized voice/video and data traffic on an integrated IP
network. Architecture and components of sending critical voice, video and data traffic over Internet and
Intranets as well as emergence of multimedia applications are explained from the point of engineering,
design, installation, configuration, testing, troubleshooting and technical support. The course is a
combination of theory and lab experiments. Students work in groups to perform hands-on lab experiments
with digital and analog voice, and data network components.

Program Outcomes
Successful completion of this and other courses in the program culminates in the achievement of the
Vocational Learning Outcomes (program outcomes) set by the Ministry of Colleges and Universities in the
Program Standard. The VLOs express the learning a student must reliably demonstrate before
graduation. To ensure a meaningful learning experience and to better understand how this course and
program prepare graduates for success, students are encouraged to review the Program Standard by
visiting http://www.tcu.gov.on.ca/pepg/audiences/colleges/progstan/. For apprenticeship-based programs,
visit http://www.collegeoftrades.ca/training-standards.

Course Learning Outcomes

The student will reliably demonstrate the ability to:
1. Discuss the historical developmental milestones leading to Digital Telecommunication technologies
2. Describe the concept of modulation and the theory of Pulse Code Modulation
3. Explain how voice data is quantized, sampled, and coded.
4. Evaluate CODEC technologies and compare different compression standards.
5. Implement an ISDN TDM circuit.
6. Describe the Digital Hierarchy, its technology, and transmission equipment.
7. Describe the technical requirements for real-time applications running over IP networks.
8. Calculate basic traffic engineering solutions for VoIP based systems.
9. Configure IP-based data/voice/video communication equipment.
10. Test key parameters of IP-based data/voice/video communication systems.

Essential Employability Skills (EES)

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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

The student will reliably demonstrate the ability to*:

1. Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the
purpose and meets the needs of the audience.
2. Respond to written, spoken, or visual messages in a manner that ensures effective
communication.
3. Execute mathematical operations accurately.
4. Apply a systematic approach to solve problems.
5. Use a variety of thinking skills to anticipate and solve problems.
6. Locate, select, organize, and document information using appropriate technology and information
systems.
9. Interact with others in groups or teams in ways that contribute to effective working relationships
and the achievement of goals.
10. Manage the use of time and other resources to complete projects.
11. Take responsibility for one's own actions, decisions, and consequences.
*There are 11 Essential Employability Skills outcomes as per the Ministry Program Standard. Of these 11 outcomes, the following will be
assessed in this course.

Global Citizenship and Equity (GC&E) Outcomes

N/A

Text and other Instructional/Learning Materials

Text Book(s):
Applied Digital Telephony 5/e. McGraw-Hill Custom Publication for Centennial College.
ISBN 10: 1259451194
Online Resource(s):
Class Notes posted on eCentennial
Sample exams and tests posted on eCentennial
Material(s) required for completing this course:
The course text/lab manual/workbook is a required text.

Evaluation Scheme
➮ Theory Test #1: Short answers, completion questions and multiple choice questions relevant to the
theory material to date
➮ Theory Test #2: Short answers, completion questions and multiple choice questions relevant to the
theory material covered since the last test.
➮ Collaborative PBX Programming Exercise: As a team member, implement a PBX configuration
based on a written specification.
➮ Practical Exam: Based on a written specification, initialize, and configure a PBX to conform to the
specified functional requirements.
➮ Laboratory Exercises: In a team environment and based on a written specification, initialize, and
configure a PBX to conform to the specified functional requirements.

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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Evaluation Name CLO(s) EES GCE Weight/100

Outcome(s) Outcome(s)
Theory Test #1 1, 2, 3, 6 1, 2, 3, 4, 23
5, 10, 11
Theory Test #2 4, 7, 8 1, 2, 3, 4, 23
5, 6, 10, 11
Collaborative PBX Programming Exercise 5, 9, 10 1, 2, 4, 5, 8
6, 9, 10, 11
Practical Exam 9, 10 1, 2, 4, 5, 24
6, 10, 11
Laboratory Exercises 5, 9, 10 1, 2, 4, 5, 22
6, 9, 10, 11
Total 100%
If students are unable to write a test they should immediately contact their professor or program Chair for
advice. In exceptional and well documented circumstances (e.g. unforeseen family problems, serious
illness, or death of a close family member), students may be able to write a make-up test.

All submitted work may be reviewed for authenticity and originality utilizing Turnitin®. Students who do not
wish to have their work submitted to Turnitin® must, by the end of the second week of class,
communicate this in writing to the instructor and make mutually agreeable alternate arrangements.

When writing tests, students must be able to produce official Centennial College photo identification or
they may be refused the right to take the test or test results will be void.

Tests or assignments conducted remotely may require the use of online proctoring technology where the
student’s identification is verified and their activity is monitored and/or recorded, both audibly and visually
through remote access to the student's computer and web camera. Students must communicate in writing
to the instructor as soon as possible and prior to the test or assignment due date if they require an
alternate assessment format to explore mutually agreeable alternatives.

Student Accommodation
The Centre for Accessible Learning and Counselling Services (CALCS) (http://centennialcollege.ca/calcs)
provides programs and services which empower students in meeting their wellness goals,
accommodation and disability-related needs. Our team of professional psychotherapists, social workers,
educators, and staff offer brief, solution-focused psychotherapy, accommodation planning, health and
wellness education, group counselling, psycho-educational workshops, adaptive technology, and peer
support. Walk in for your first intake session at one of our service locations (Ashtonbee Room L1-04,
Morningside Room 190, Progress Room C1-03, The Story Arts Centre Room 285, Downsview Room 105)
or contact us at [email protected], 416-289-5000 ext. 3850 to learn more about accessing
CALCS services.

Use of Dictionaries
• Any dictionary (hard copy or electronic) may be used in regular class work.
• Dictionary use is not permitted in test or examination settings.

Program or School Policies

N/A
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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Course Policies
The combined Text/Lab manual/Workbook is required.
Students must achieve a passing grade in the practical exam in order to be awarded a passing grade in
the course.
In order to succeed in the laboratory exercises, students must prepare for the lab prior to attending by
reading the lab, and attempting applicable practice questions in the body of the lab exercise.

College Policies
Students should familiarize themselves with all College Policies that cover academic matters and student
conduct.

All students and employees have the right to study and work in an environment that is free from
discrimination and harassment and promotes respect and equity. Centennial policies ensure all incidents
of harassment, discrimination, bullying and violence will be addressed and responded to accordingly.

Academic Honesty

Academic honesty is integral to the learning process and a necessary ingredient of academic integrity.
Forms of academic dishonesty include cheating, plagiarism, and impersonation, among others. Breaches
of academic honesty may result in a failing grade on the assignment or course, suspension, or expulsion
from the college. Students are bound to the College’s AC100-11 Academic Honesty and Plagiarism
policy.

To learn more, please visit the Libraries information page about Academic Integrity
https://libraryguides.centennialcollege.ca/academicintegrity and review Centennial College's Academic
Honesty Module:
https://myappform.centennialcollege.ca/ecentennial/articulate/Centennial_College_Academic_Integrity_M
odule_%202/story.html

Use of Lecture/Course Materials

Materials used in Centennial College courses are subject to Intellectual Property and Copyright
protection, and as such cannot be used and posted for public dissemination without prior permission from
the original creator or copyright holder (e.g., student/professor/the College/or third-party source). This
includes class/lecture recordings, course materials, and third-party copyright-protected materials (such as
images, book chapters and articles). Copyright protections are automatic once an original work is created,
and applies whether or not a copyright statement appears on the material. Students and employees are
bound by College policies, including AC100-22 Intellectual Property, and SL100-02 Student Code of
Conduct, and any student or employee found to be using or posting course materials or recordings for
public dissemination without permission and/or inappropriately is in breach of these policies and may be
sanctioned.

For more information on these and other policies, please visit www.centennialcollege.ca/about-
centennial/college-overview/college-policies.
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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Students enrolled in a joint or collaborative program are subject to the partner institution's academic
policies.

PLAR Process
This course is eligible for Prior Learning Assessment and Recognition (PLAR). PLAR is a process by
which course credit may be granted for past learning acquired through work or other life experiences. The
PLAR process involves completing an assessment (portfolio, test, assignment, etc.) that reliably
demonstrates achievement of the course learning outcomes. Contact the academic school to obtain
information on the PLAR process and the required assessment.

This course outline and its associated weekly topical(s) may not be reproduced, in whole or in
part, without the prior permission of Centennial College.

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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Topical Outline (subject to change):

Week Topics Readings/Materials Weekly Learning Outcome(s) Instructional Strategies
Evaluation Evaluation
Name and Date
Weight
1 Course Introduction Course Text, pp 11 - 15 Discuss the history of digital communications. Chalk/Talk; PowerPoint, Lab Exercise Week 1
History of Digital Discuss the reasoning behind the telephony review questions pp 11, 2.1
Communications service providers requirement to migrate to pp 22 questions 3 – 5
digital technologies. Perform Lab Exercise
2.1
2 Modulation Course Text, pp 15 - 29 Describe the concept of modulation Chalk/Talk; PowerPoint, Lab Exercise Week 2
Voice Digitization Differentiate between Digital and Analogue review questions pages 2.2
representation 22 and 30
Explain PCM Perform Lab Exercise
Explain Quantization, Sampling and Coding 2.2
3 Time Division Course Text, pp 31 - Implement a PRI Chalk/Talk; PowerPoint, Lab Exercise Week 3
Multiplexing 39. Describe T1 technology review questions pp 40 2.3
Explain Basic ISDN services Perform Lab Exercise
2.3
4 Digital Hierarchy Course Text, pp 41 – Compare the features of the Digital Hierarchy Chalk/Talk; PowerPoint, Lab Exercise Week 4
50 Describe Line coding and Transmission review questions pp 51 2.4
requirements Supplemental
Calculate the effect of noise on maximum Questions as provided
bandwidth using Shannon’s Theorem by the instructor
Implement Uniform Dialplan using a PRI Perform Lab Exercise
between PBXs 2.4
5 The T-Carrier network Course Text, pp 52 - 58 Discuss the T-Carrier network Chalk/Talk PowerPoint, Lab Exercise Week 5
SS7 Explain SS7; role and architecture review questions pp 58 2.5
T1 Trunk Group Implement inward and outward dialing to/from Supplemental
Administration the PSTN using a T1 based infrastructure. Questions as provided
by the instructor.
Perform Lab Exercise
2.5
6 Peer to Peer ISDN IP Course Text, pp 216 - Implement a peer to peer ISDN /IP Trunk Perform Lab Exercise Lab Exercise Week 6
Trunk Administration 229 Group 2.6 2.6
3Com Router Implement a WAN using 3Com Routers Theory Test
Administration #1
7 Intro to VoIP Course Text pp 65 – 74 Compare the business advantages and Chalk/Talk; PowerPoint, Lab Exercise Week 7
Voice Coding and disadvantages for convergence of voice and review questions pp 67 2.7
Decoding data & 75
Explain Buffering, Delay, and Jitter Perform Lab Exercise
Compare the two main CODECS used in 2.7
deploying VoIP

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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Week Topics Readings/Materials Weekly Learning Outcome(s) Instructional Strategies Evaluation Evaluation
Name and Date
Weight
Design a WAN for the Lab using 3Com
Routers
Implement Lab-wide Uniform Dial Plan over
ISDN/IP trunking using H.323 signaling.
8 VoIP Control Course Text pp 76 – 90 Describe RTP, RTCP, and H.323 Chalk/Talk; PowerPoint, Lab Exercise Week 8
Protocols Discuss the Global Dialing Scheme review questions pp 2.7
GDS Complete the implementation of the Lab 103 #77 – 81
Network Complete Lab Exercise
2.7
9 Session Initiation Course Text pp 90 - Explain SIP, its design, architecture, and Chalk/Talk; PowerPoint, Lab Exercise Week 9
Protocol 102 operation review questions pp 2.9
Session Description Investigate the effects of available bandwidth 103 #82 – 91
Protocol on QoS and CODEC selection. Perform Lab Exercise
Configure a WAN serial link using a T1 2.9
10 Media Gateway Course Text pp 104 – Explain the MGCP architecture Chalk/Talk; PowerPoint, Lab Exercise Week 10
Control Protocol 118 Discuss the operation of MGCP review questions pp 2.10
Quality of Service Differentiate between PAMS and MOS 107 pp 127 # 100 – 108
Explain the necessary technical requirements Perform Lab Exercise
necessary for ‘toll grade service’. 2.10
Discuss RSVP
Install an IP Softphone
Calculate a MOS using a variety of QoS
settings.
11 Multi-Protocol Label Course Text pp 119 – Describe the operation of MPLS. Chalk/Talk; PowerPoint, Lab Exercise Week 11
Switching (MPLS) 127 Implement an MPLS solution on top of the review questions; pp 2.8
3Com lab network. 127 #109
Perform Lab Exercise
2.8
12 Traffic Engineering Course Text pp 128 - Calculate the solutions for typical traffic Chalk/Talk; PowerPoint, Lab Exercise Week 12
139 engineering problems; GoS, number of review questions; pp 2.11, 2.12
trunks, and required bandwidth based on 140
CODEC selection. Perform selections
Implement Coverage Paths, and CoR based portions of lab Exercise
Authorization Codes. 2.11
Utilize Export and Import of PBX data to effect Perform selections
mass changes. portions of lab Exercise
2.12
13 End-to-end verification Labs 2.1 – 2.12 Implement and solve configuration problems Provide a hard-copy Theory Test Week 13
of lab exercise Online Avaya as a technical team member. functional specification. #2
material via work- Documentation Verify correct operation Configuration

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CNET 305 CENTENNIAL COLLEGE Voice & Video Over IP

Week Topics Readings/Materials Weekly Learning Outcome(s) Instructional Strategies Evaluation Evaluation
Name and Date
Weight
group implementation based on the exercise
of a functional specification.
specification.
14 Individual Practical Closed book. Perform a ‘Must Pass’ Hands on exam. Assign a PBX per Practical Week 14
Lab Exam student, with a unique Exam
but equivalent practical
exam based on the Lab
Exercises, and geared
for a specific PBX.

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