KLA_JD_Engineer Product Applications
KLA_JD_Engineer Product Applications
KLA Overview:
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually
every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable
device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your
hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles,
integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and
devices that are advancing humanity all begin with inspiration, research and development. KLA focuses
more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams
of physicists, engineers, data scientists and problem-solvers work together with the world’s leading
technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and
our teams thrive on tackling really hard problems. There is never a dull moment with us.
Responsibilities:
• Customer support: Product value demonstration during beta testing, Head-to-Heads (H2H) and
tools in the ramp phase, thereby enabling product penetration/adoption at world-wide customers. This
includes-investigating semiconductor manufacturing yield issues and providing inspection solutions;
creating & sharing product value statements and use-cases with engineering, marketing and sales
groups; training customers and other applications engineers.
• Product Demonstration: Provide specific product demonstrations on all aspects of highly complex
products to customers and assess potential applications to meet customer needs
• Product Characterization: Work on test plan development and execute detailed characterization of
the tool/algorithm performance and provides clear feedback to the Engineering teams for product
improvement, especially during Alpha/Beta tests.
• Problem Diagnosis/Troubleshooting: Respond to customer requests and perform routine to
moderately complex problem diagnosis and problem resolution.
• Customer Relationship: Interacts with customers to educate and coordinate activities. Good working
knowledge of customer use case and is expected to understand customer needs and improve
customer relations.
• Training: Conduct customer product demonstrations and technical training including on-site training
of Field Applications Engineers and end users.
• Documentation: Document all test results and lessons learned in BKMs (Best Known Methods),
training documents, Demo reports, or, Alpha/Beta test reports and transfer product knowledge to
Field Applications teams.
• Presentation/Communication Skills: Generate demo and test reports and strong presentation skills
for internal and customer review.
Qualification:
• We are looking for high energy, self-driven and motivated engineers who are interested in working in
High Tech. The semiconductor space is a fast paced, high stress environment that gives applications
engineers a lot of autonomy to work and drive projects on their own. Ideal candidates appreciate the
opportunity to have high levels of accountability, working well with limited supervision and thrive in a
work environment where they can drive projects on their own.
• Candidate must have Master’s or bachelor's degree in Engineering, Physics, Material Science, or
related fields.
• Must have excellent oral and written communication, organizational, analytical, and interpersonal
skills.
• Candidate must be a strong team player.
• 70% of worldwide travel would be required.