ch14
ch14
3. Plans to handle potential business disruption due to technical problems during conversion are covered
in the:
A. System back-out plan
B. Conversion disruption plan
C. Alignment alteration plan
D. Business Contingency Plan
E. Help Desk plan
Ans: d
5. If a trainer has been hired to train all staff before the new system goes 'live', it might be best to use:
A. direct conversion
B. pilot conversion
C. phased conversion
D. modular conversion
E. perpendicular conversion
Ans: c
6. Frequently, as people get used to certain ways of doing things, they view their job in terms of those
processes rather than in terms of the business goals of serving customers.
A. True
B. False
Ans: a
7. Knowing that sometimes things happen due to technical problems when implementing a new system is
a great reason to have a business contingency plan.
A. True
B. False
Ans: a
8. Part of the migration / transition plan should include helping people adopt the new system.
A. True
B. False
Ans: a
9. Post-implementation activities include correcting the logical DFDs and logical ERDs during a final
JAD session with end-users.
A. True
B. False
Ans: ab
10. The three key roles in any major organization change are: (a) sponsor; (b) consultant; (c) champion.
A. True
B. False
Ans: b
NEW QUESTIONS
2. The four commonly used UML diagrams are the (a) use case diagram; (b)
class diagram; (c) sequence diagram and (d) behavioral state diagram.
a. True
b. False
Ans: a
3. When using encapsulation and information hiding, objects are treated like:
a) classes
b) linked lists
c) black boxes
d) orthogonal matrices
e) one-way flow boxes
ans: c