Saeco Espresso Semi-Automatica

ESS3225 series
Contents

General information 3
Technical information
Maintenance products
Production date (or serial number)
Optional (accessories)
Overview

Technical Information 8
Water circuit
Electric circuit
Coffee and machine specifications
Specific tools and equipment
Specification for the measurement of the coffee products temperature

Disassembly- and Reassembly Advice 12

Functions/Features Explanation 17
Steam out
Descaling procedure
Volume adjustment procedure
Troubleshooting
Repair flow

Version History 24

Important repair instructions

• Only skilled personnel should carry out the repair.
• After repair the appliance should function properly.
• After repair the appliance has to meet the regulatory- and safety requirements that were applicable at the
time of release of the model.
• After repair the appliance always has to be tested for electrical safety according VDE 0701-0702 and for
medical products IEC 62353.

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General information

Technical information
• Voltage : 220 - 240 V
• Frequency : 50 - 60 Hz
• Power consumption : 2520 W - 3000 W
• Standby power consumption: 0.5 W
• Auto shut-off time : 29 min Production date (or serial number)
• Capacity water tank : 2 litres
removable
• Capacity coffee bean : 250g
• Capacity ground level : 30
• Power cord lengh : 1.0 m
• Pump pressure : 20 bar
• User interface : Touch key, 6
buttons
• Water tank : Back access
• Weight and dimensions:
-Weight of product : 9.52 kg
-Dimensions of product : 341 x 428 x 412 mm
(WxHxD) Optional (accessories)
CTNs Product Name

Maintenance products CA8001/10 Calibrated Coffee Tamper

• Descaler 996530067222
CA8002/10 Milk Frothing Jug

CA8003/10 Temperature Perfection Milk Jug

CA8004/10 Portafilter 58mm

CA8005/10 Bottomless Portafilter 58mm

CA6700 Philips descaler

CA6705 Philips milk circuit cleaner

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General information

Overview:

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General information

A
A2 A3 A16 A17 A10 A11

A1
A5 A8

A18
A7
A19

A6
A4
A9

A12

A13

A14
A15

A20 A21 A22 A23 A24 A25 A26

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General information

Single Double Espresso Double Americano

Espresso

Calc / Clean Hot water

Steam

B1 B2 B3 B4 B5 B6 B7 B8 B9

C1 C2 C3

A20 A21 A24 A12 A13 A14 A25 A26 A4 A2 A3 A22 A23 A10

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General information

7
Technical information

Water circuit

Electric circuit

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Technical information

Coffee and machine specifications

Min volume adj Default Max volume adj

Drinks Brewing order
( ml) (ml) (ml)
Espresso 20 40 80 Only coffee

Double Espresso 40 80 160 Only coffee

Americano 20 40 160
Coffee + Water
(water) (40) (80) (160)

Standby Description and values

Time (Default) 30 minutes

Drinks 1st cup temperature 2nd cup and more

Espresso ≥62 - 85°C ≥62 - 85°C

Hot water ≥86°C N/A

Americano ≥62 - 80°C ≥62 - 80°C

Specific tools and equipment

Description Notes

Flathead screwdriver # 0, # 2

Star-shaped screwdriver

Pliers for oetiker clamps

Digital thermometer Type K (accuracy for temperature of 0,05 % or ± 0,3°C)

Temperature probe 80PK-22 (80AK-A Thermocouple adapter required)

KERN EMB 500-1 or comparable device with a base accuracy
Scale
of 0,05 % or ± 0,5 g

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Technical information

Specification for the measurement of the coffee products temperature

Before measuring the in-cup temperature make sure the following conditions will be met:

Conditions:
a) Water temperature in tank: 23°C (+/-1°C).
b) Use a plastic cup (see picture 1).
c) Use a digital thermometer (see picture 2) (e.g. type K probe diameter max 2mm (see picture 3).
d) The coffee machine is tested without any change of parameters or calibrations, which may affect the
temperature of products, so the measurement of temperature must be done with machine in default factory
setting.

Procedure:
1. Place the plastic cup under the dispensing spout. (picture 1)
2. Dispense coffee
3. Measure the temperature immediately after coffee has being dispensed, you need to finish the
measurement within 12 seconds. The temperature in the cup is measured by placing the probe of the
thermometer in the cup near the bottom. Then stir the probe in the cup for 5 to 6 times and read out the
thermometer values during stirring. Hold the probe still in the center of the cup.
4. Record the highest value.

Depending on the coffee volume selected to measure, you would need to position the probe on several
height levels to measure the correct temperature in the plastic cup.
10mm for 35gr - 17mm for 60gr - 35mm for 120gr (see Picture 3).

OFF Tare ON

DISPLAY

Ø max 2mm

Picture 1 Picture 2 Picture 3

for 120gr and

superior 35 mm

for 60gr 17 mm
for 35gr 10 mm

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Technical information

Temperature sensor (adjustment)

Temp. (°C) R nom (kΩ) R (+/- )

20 125.6904 ±1.54
50 34.9650 ±0.72
75 13.9373 ±0.41
80 11.7523 ±0.37
85 9.9503 ±0.33
90 8.4576 ±0.29
100 6.1792 ±0.24
125 2.9914 ±0.13
150 1.5591 ±0.08

An NTC is used as a temperature sensor; in the event of overheating this reduces boiler element power
consumption. The electronic system detects the current boiler temperature from the drop in voltage
of the sensor and adjusts it accordingly. Heating element values and corresponding temperatures: see
table.

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Disassembly - and Reassembly advice

During assembly:
1. Make sure that the wiring is properly dressed as in the original situation. When replacing crimp
connections or tie wraps, perform a pull test. Prevent entrapment of wiring between housing or internal
parts.
2. Make sure that all parts are re-assembled, and that no parts are forgotten. E.g.: sleeves, internal
protection caps, screws.
3. Make sure that the housing parts are properly assembled. No gaps should be present, yet make sure
screws are not overturned.

After assembly:
1. Check all relevant functions of the appliance.
2. Check if the consumer complaint has been resolved.
3. Check for abnormalities. E.g.: leaking liquids, smoke, smell, abnormal noise.
4. Check the use safety functions. E.g.: lid-open detection switch, motor disable switches.
5. Check the electrical safety functions:
– Leakage current
– High voltage (servicer to perform a test)
– Earth continuity (servicer to perform a test)

Disassembly information:
Before you start dismantling!
! For your safety be sure the plug is disconnected from the mains!

• Make sure there are no coffee beans left in the bean box and grinder. Empty the coffee beans in
the bean box firstly if required, and then replace the bean box well in position. Perform one cycle of
grinding to clean the grinder.
• Unplug the power supply and remove all accessories including the bean box, water tank, drip tray
and accessory box etc.)

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Disassembly - and Reassembly advice

Removal of the housing:

1. Grab the knob and pull it out with one hand. If it is difficult to remove it, grab the knob and shake it
while you are pulling it.

2. Unscrew the long screws at the back cover (there are 3 in total).

3. Remove the top cover: help yourself with a flat screwdriver un unsnap the hooks holding the top
cover to the housing. The top cover can be removed from the left or right.

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Disassembly - and Reassembly advice

4. Remove the top cover and then unscrew the screw holding the connecting wires of the microswitch.

5. Remove the bottom cover: Unscrew all the screws (11 screws in total) at the bottom cover to remove
the bottom cover.

From the bottom part of the appliances you can reach the Main PCBA.

6. Remove the back panel: from the bottom part of the appliance unscrew the four 4 screws at the
bottom of back plate

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Disassembly - and Reassembly advice

From the upper part of the appliance unscrew the screws as shown (pic.1) and unsnap the 2 hooks
shown (pic.2)

Remove the back plate lightly. You can now access to repair all the internal components.

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Disassembly - and Reassembly advice

Removal of the UI:

1. Unsnap the 5 hooks as shown in the picture and pry the panel from the inside.
You can help yourself with a flat screwdriver

2. Unscrew the 4 screws connecting with the main body.

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Functions/features explanation

Steam out:

In order to empty the coffee machine from the water the following steps are needed:
1. Remove the Water tank from the back of the appliance.
2. Press the single cup espresso button and brew one coffee.
3. Turn the hot water/steam knob to the steam icon until there is no water/steam brewed.
4. Turn off the hot water/steam knob.
5. At the end of this action the machine is empty.

Descaling procedure:
Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric
acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your
machine and will not dissolve the limescale properly.
For detailed descaling instructions, please refer to the User manual.

Volume adjustment procedure:

Adjusting drink volumes:

1. Make sure there is enough water in the water tank before adjusting the drink volumes.
2. To adjust the drink volume of an espresso, double espresso or americano, press and hold the
selected drink icon until the lights in the selected drink icon start flashing.
– The lights in the selected drink icon starts flashing while the machine starts dispensing coffee.
3. Release the selected drink icon when the cup contains the desired quantity of coffee.
– The machine will emit a beep sound and all lights in the selected drink icon lights up continuously.
After you have programmed the drink volume, the machine will dispense this new amount each time
you select this drink.
You can set the drink volume of an espresso between 20 ml and 80 ml, for a double espresso
between 40 ml and 160 ml and for an americano between 60 ml and 240 ml.

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Functions/features explanation

Adjusting the ground coffee dose:

1. Make sure the bean container is correctly installed and contains enough beans before adjusting the
ground coffee dose.
2. To adjust the ground coffee dose of a single cup or double cup, press and hold the selected grind
icon until the lights in the selected grind icon start flashing.
– The lights in the selected grind icon starts flashing while the machine starts grinding coffee beans.
3. Release the selected grind icon when the cup basket contains the desired amount of ground coffee.
– The machine will emit a beep sound and the light in the selected grind icon lights up
continuously. After you have programmed the ground coffee dose, the machine will dispense this new
amount each time you select this grind icon.

Restoring the factory setting of the coffee ground dose:

1. To restore the factory setting of the ground coffee dose of a single or double cup, press and hold the
preferred grind icon and the americano icon at the same time.
– The lights in the selected grind icon will flash twice while the machine emits a beep sound.
2. Release the selected grind icon and the on/off icon to restore the factory setting of the ground coffee
dose of the selected grind icon.
The amount of time the coffee grinder runs depends on the coarseness setting used.

Adjusting the coffee extraction temperature setting:

It is possible to adjust the coffee extraction temperature. You can choose from four settings: warm
coffee, medium hot coffee, hot coffee and hottest coffee.
At a higher coffee extraction temperature, the bitterness of the coffee will increase and the acidity
will decrease.
At a lower coffee extraction temperature, the bitterness of the coffee will decrease and the acidity
will increase.
1. To adjust the coffee extraction temperature setting, press and hold the on/off icon and the single
grind icon for 3 seconds.
– The machine will emit a beep sound and the double grind icon, espresso icon, double espresso
icon and americano icons start flashing.
2. Press one of the icons below to adjust the coffee extracting temperature setting to your preferred
level.
– To adjust the setting to warm coffee, press the double grind icon.
– To adjust the setting to medium hot coffee, press the espresso icon.
– To adjust the setting to hot coffee, press the double espresso icon.
– To adjust the setting to hottest coffee, press the americano icon.
The machine will automatically exit the temperature setting mode and will enter stand-by mode if no
icon is pressed within 10 seconds.
If you do not switch off the machine yourself, it will switch off automatically after 30 minutes.

Functional temperature check, see table in chapter “Coffee and machine specifications”

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Functions/features explanation

Restoring all factory settings:

The machine offers you the possibility to restore the drinks default settings at any moment.
You can only restore the default settings when the machine is in stand-by mode.
1. Press and hold the on/off icon and the americano icon at the same time.
– The machine will beep and all lights of all icons on the control panel will flash twice. After this, the
factory settings are restored.

Functional temperature check, see table in chapter “Coffee and machine specifications”

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Functions/features explanation

Troubleshooting:

Symptom Cause Checks Solution

Machine not working Main plug loose wires or Check if electrical Exchange PCBA, if all
wire connectors loose connections/terminals connections are valid.
on PCBA board. are connected.
Main PCBA board
failure.
At plugging in power NTC circuit Open/short cut NTC or Check circuit/exchange
plug, continues beep ± 100kΩ 25 (°C). NTC value out of range NTC assy
sound or machine is not
± 6.18KΩ 100 (°C).
heating up
Switch on, 1-cup, 2-cup Close steam knob. Check knob position, Check circuit/exchange
& steam button are Steam knob switch has check the steam knob steam knob switch
blinking shortcut switch circuit
Coffee gets cold Limescale Descale machine
overtime
Coffee is cold NTC circuit NTC well mounted / Mount NTC correctly /
± 100kΩ 25 (°C). NTC resistance replace NTC
± 6.18KΩ 100 (°C).
Heater defect Measure heater Exchange heater
resistance 39 - 45Ω
Open circuit Check connector on Exchange fuse/TCO
PCBA. Check fuse and circuit
TCO circuit
No steam/water Water circuit blocked Check water circuit Unblock or descale
(pump running) steam/water circuit
Steam/water valve is Check steam/water Exchange steam/water
blocked valve valve
Heater defect Measure heater Exchange steam heater
resistance 45 – 55 Ω
Open circuit Check connector on Exchange fuse/TCO
PCBA. Check fuse and circuit steam heater
TCO circuit
No steam/water Steam/water knob Check function/circuit Exchange micro switch
(pump not running) micro switch
Pump not running Pump or connections Check pump and pump Exchange pump or fuse
electrical connections,
fuse

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Functions/features explanation

Troubleshooting:

Symptom Cause Checks Solution

Not grinding Bean container not Visual check Bean Install bean container,
installed/damaged container plastic rim replace bean container
present to actuate when defective
switch
Bean container switch Remove top cover and Replace micro switch or
defective/loose check switch/switch check wires/connectors
actuator & circuit placed
Motor terminal is loose Check if terminals are Connect terminals
connected
Gear box is stuck by hard Check if grinder is blocked Exchange grinder assy
objects, causing the gear with particle/gearbox is
box to slip teeth, resulting damaged
in damage
Grinder motor defective Measure if voltage Exchange grinder assy
is applied on motor
terminals during grinding
cycle.
Machine keeps pumping The flowmeter failed to Check electrical Exchange flow meter assy
determine the water flow connections or flow meter
is blocked with a particle

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Functions/features explanation

Repair Flow:

Process steps Action

Intake 1. Visual inspection (transport damage) take care for pictures
2. Check Type/Serial number
3. Log all available accessory, count check with info from consumer
Diagnosis 1. Check product for consumer complaint and main function (NFF contact
consumer)
2. Opening machine
Repair 1. Repair the fault(s) encountered (view Symptom Cure)
2. Checking any modifications (view Symptom Cure)
3. Basic Functional test while the application is open (linked to consumer
complaint or what you may have detected)
4. Check water circuit for any leakage
5. Check mechanism for good movement and unexpected noise
6. Assembly
Coffee Make e 2 cups at the same time. Are the volumes equal
1. Crema 1. Blow on the coffee. Does the crema come back together
2. Is the crema colour correct (Hazelnut)
2. Temperature Does the temperature meet the coffee specificaton
3. Steam Does the steam work
4. How Water Does the hot water work
Inspection
Visual Check for damages
Power Check Will the set switch on
Accessories Do the accessories match with the intake
Consumer complaint Check the product for the consumer complaint
Quick Functional test Make 2 cups at the same time. Are the volumes equal
Coffee Is the sound normal
Leakage Did the product leak during the testing
Steam out Steam out before shipping out, if temperature is below 0° to prevent any
damaged due to frozen water.
Cleaning 1. Clean water reservoir, bean reservoir,
2. Clean and dry portafilter, drip tray
3. External cleaning (housing surface)
Safety check Earth leakage, Isolation test, resistor of earth wire grounding, as requested
in certain country’s (VDE, ISO) or H-POT TEST
Visual Check the mains cord for damages
Packing 1. Packing
2. Check completeness (accessories) according income log refer #3
3. Neatly pack the product

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Functions/features explanation

Repair Flow:

Process steps Action

Documentation 1. Info for Consumer by packed ? e.g. service brochure, FAQ, NFF letter, s/c
etc.…
2. Descaling instruction with changed procedure (S/C) if available
Repair report 1. Is there an answer to ALL consumer questions/complaints (see
complaint)
2. Add set statistic and give, if needed clear instruction towards consumer
3. Is it indicated which documents are added
4. Are there tips how to prevent issues

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Version history
22/11 Version 1.1: ESS3225 series initial release.
.

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https:// www.saeco.com