Module 4 notes-2
Module 4 notes-2
ISO 19011
When it comes to ISO standards, there are two main different types of audit:
• Internal audits (first-party)
• External audits (second-party and third-party)
• Internal audits are conducted by (or on behalf of) the organization itself. These audits are
typically in the context of assessing conformity, evaluating effectiveness, identifying areas
that could be improved, or as requirements for certain ISO standards specifying that internal
audits need to be carried out.
• First-party audits may also be done as a preparation for a 3rd party audit; however, first party
audits can never result in an ISO certification.
Second-party
• External audits encompass both second and third-party audits.
• Second-party audits are conducted by, or at the request of relevant interested parties outside
of the organization, like customers or contracted organizations on behalf of a customer.
• For example, a client and vendor have a contract, and goods or services are being exchanged.
Typically, second-party audits will be more formal than first-party, because they will
influence the relations with customers or other relevant interested parties.
Third-party
• Third party audits are done by independent organizations that have no vested or conflict of
interest in the organization being audited, like those that provide certification, or government
agencies.
• Customers can also request third-party audits, and this will usually be in order to verify you
conform to some specific requirements.
• Only third-party audits can be used to get ISO certified. Third-party audits may also result in
other types of registration, recognition, or licensing.
• EMS audits, when conducted according to ISO 19011, that helps organizations assess and
improve their environmental performance.
• ISO 19011 provides guidance on auditing management systems like ISO 14001, which
focuses specifically on environmental management.
ISO 19011 offers guidance on every step of auditing a management system or audit
program, including:
• Knowledge of commercial and industrial laws, because in many cases transactions and
accounts are governed by law.
• Good idea about practical business methods and office procedure in order to understand
clearly the nature of transactions.
3. Risk Assessment and Mitigation: hazards to ecosystems, and risks associated with
resource depletion or pollution.
• As an environmental auditor, you will be responsible for the regular auditing of all
environmental policies and procedures. This involves working with an audit team
and with staff to get a good picture of how environmental compliance is being
handled. You will be responsible for:
o Evaluation: Weigh waste collected over time and calculate per capita figures.
High waste levels suggest a need for reduction initiatives, such as minimizing
single-use items.
• Water Performance Indicators
o Water Consumption per Capita: Measures water use divided by campus
population.
o Evaluation: Track water bills or meter readings, focusing on high-consumption
facilities (e.g., labs, hostel, canteen). Compare against benchmarks to identify
potential conservation efforts.
Non conformance
• Non conformance is defined as the event in which a product, service, or process does
not meet the established requirements.
• When a product, service, or process doesn't meet the standards or expectations of a company.
• For example, a company might have nonconforming procedures if they don't use the
management system correctly or follow standard operating procedures. including:
– Poor communication
– Poor documentation
– Poor training of personnel
– Poor quality materials
– Poor quality tools and equipment
Types of Non-conformances
• Minor non-conformance: is an event that does not follow the requirements and is unlikely to
significantly impact the product’s quality, safety, or compliance.
– Using an instrument after its calibration date.
– Customer complaint that is not resolved in a timely manner.
– Release of a purchase order without prior approval.
– Unsigned document
➢ Identification: Identify any areas that are not meeting the required standards,
specifications, or requirements
➢ Risk assessment: Perform a risk analysis to identify potential risks that could lead to
non-conformance
➢ Root cause analysis: Gather all information related to the non-conformance and
analyze it to find the underlying cause
➢ Corrective action: Take steps to remove the causes of the non-conformance
➢ Develop a corrective action plan: Create a plan to implement the corrective actions
➢ Monitor and follow-up: Monitor the processes and products to ensure the corrective
actions were effective
Corrective action
Below mentioned table details the type of nonconformity, source for its identification, and the
mitigation action recommended. Criterion for taking corrective action is described in the
subsequent paragraphs.
Preventive action
Elements for which a preventive action can be implemented are similar to those described under
corrective action. One or more of the following means can be utilized to identify opportunity for
preventive action:
Root-cause analysis shall be carried out for the identified / reported potential nonconformity.
Preventive actions proposed for an identified / reported potential nonconformity shall be
reviewed in the management review meetings or by the EMR for techno-commercial viability.
The respective functional heads shall implement those that are approved. Records of the results of
action taken shall be maintained.
Compliance audits
As the name implies, these audits are intended to review the site's/company's legal compliance
status in an operational context. Compliance audits generally begin with determining the
applicable compliance requirements against which the operations will be assessed. This tends to
include federal regulations, state regulations, permits and local ordinances/codes. In some cases,
it may also include requirements within legal settlements.
Audits are also focused on operational aspects of a company/site, rather than the contamination
status of the real property. Assessments, studies.
Pre-Audit: The auditor will determine which environmental laws, policies, and procedures are
applicable to the operations of the business, as well as determine the scope and objectives of the
audit. The auditor must establish the criteria against which the audit will be conducted. Common
criteria are company policies and procedures on environmental issues, applicable legislation and
regulations, and best environmental management practices.
On-site Audit: The auditor will conduct an assessment to determine whether the business is
complying with the applicable environmental regulations, policies, and procedures.
The auditor must develop an understanding of the controls that are in place, including formal
procedures and practices, record-keeping and monitoring, inspection programs, and physical
controls for containing pollution and spills. Through testing, observation, or inquiry, the auditor
will attempt to verify whether the controls work as intended. All information gathered is recorded
and evaluated. Potential problems noticed on-site are discussed with the management team or
contractors.
Post-Audit: Following the on-site work, the next step is to prepare a report. The auditor will
compile an Environmental Compliance Audit report which designates the status of the business as
full compliance, partial compliance, or non-compliance. The report indicates the laws and
policies the company follows and where the company is non-compliant. In the event of non-
compliance, the report will provide advisory action to improve overall environmental legal
compliance. The company has the option to request recommendations in the form of an action
plan or not.
The audit team should consider if the auditee has effective processes for:
A waste audit will help you clearly identify your waste generation to:
The Audit
• The data collected from the audit will identify the type of waste produced by the
organization and how the organization manages this waste.
• The audit can also make the organization more effective at reducing waste management
costs by educating staff about proper waste disposal and making better use of natural
resources. When performing a waste audit, the organization should not inform staff about
the audit prior to the completion of the audit.
• Informing staff in advance can alter waste disposal habits resulting in an inaccurate and
counterproductive audit.
Once the organization receives the data from a waste audit, the organization must validate
the data. The company must ensure that the data collected during this process is sample
representative. Additionally, the data must consider the organization over time.
If the organization had previous waste audits, the organization should compare the data
from the present waste audit to the data previously generated. Once the organization
successfully validates the data and makes sure the data is representative of the habits of
the organization, the organization can take measures to make changes to waste
management procedures.
Implementation;
Organizations may choose to implement aspects of the waste audit with the help of
different environmental agencies such as the Environmental Protection Agency or
various state and local agencies. Environmental agencies have many resources that
the organization can use to make the implementation process more effective. Each
organization has specific waste management needs, but reduction, collection and
recycling are common tools used by organizations during the implementation process.
Identify Wastes;
The objective of this step is to estimate types of wastes and places where they are
generated. During the review, you should note existing collection and storage practices
and any other Special considerations that should be taken into account for the waste
reduction work plan.
The different types of waste that your establishment generates are to complete a walk-
through while noting the types of waste and recyclables that are generated in each
operation or area.
Recycled content can be derived from “pre-consumer” (or “post-industrial”) waste, which
is waste that is generated in the production process, e.g., trimmings from a paper
manufacturer.
Recycled content also can be derived from “post-consumer” waste, which is waste that is
generated as a result of a final consumer using a product, e.g., old newspapers or
corrugated cardboard boxes.
Staying compliant with regulations: A robust waste management program keeps your
company in compliance with local and federal laws.
Ensuring worker health and safety: You want your company to maintain a safe,
comfortable working environment for employees.
Reduce: Start by examining where your facility can reduce its waste generation. You
might discover that more material is coming into your facility than is necessary.
Reuse: Consider what types of waste your facility can repurpose. For instance, if you
have a construction business, find ways to reuse leftover materials from a construction
site or repurpose salvaged materials from a demolition.
Recycle: Consider what waste you can divert from your disposal stream and break down
for recycling. For instance, if you’re throwing away old electronics, look into sending
them to a specialized facility that can recycle their metals.
Recover: With a waste-to-energy program, you may also recover energy from
combusting waste.
Dispose: Generally, everything that remains after you’ve exhausted the options above
must go to a landfill. With effective waste management practices, you can often minimize
the amount of waste that falls into this category and develop strategies for responsible
disposal.
Environmental due diligence is a legal and technical investigation conducted to satisfy certain
liability protections using state and federal environmental laws or standards. Due diligence can
also be used to develop information about environmental conditions used to allocate liability and
manage environmental risks.
• Conducting a property inspection before completing a purchase to assess the risk of the
investment, an acquiring company examining a target firm before completing a merger.
• A company might examine another company's financials before a merger or acquisition.
• A company might assess a target company's human capital, including their HR policies
and work culture.
• A transaction backed up by a due diligence audit has a better chance of being successful.
• If something is miss during the transaction, the due diligence audit will likely bring
everything back to light.
• It enhances the quality of the information and will therefore allow you to make a good
decision.
Environmental Statement Form V Filling Process, This Part is to measure Pollutants Discharged
to Environment through medium Air and Water. How much in excess, an industry is releasing the
pollutants into the environment. Any new practices adopted to reduce Hazardous waste.
• If that company is reusing its by-products or waste material which results in Reduction
in consumption of Air, Water or energy.
• Production cost
• Additional Investment proposals for environmental Protection i.e. up-gradation,
Improvement in Process or New Equipment’s to reduce Environmental Pollution.
Part A: Basic Information About Company Like Name, Address, Industry Category, Production
Capacity and Date of Last Environmental Audit Submitted.
Part B: This Part is for Comparison of Water and Raw Material consumption for this financial
year to previous year.
Part I: In this part other information / initiatives to improve quality of Environment needs to be
given.
Recommended questions
1. Give the contents of environmental statement form V
2. Explain the major and minor non-conformities that affect the efficiency of environmental
management standards in an industry
3. What is waste audit and how do you plan waste audit in an organization
4. Write a shorts note on waste minimization planning in an industry
Outcomes
• Develop, Implement, maintain and Audit Environmental Management systems for
Organizations.
• Appreciate the elements of Corporate Environmental Management systems complying to
international environmental management system standards.