WAN Flex Cheat Sheet

Key Features Key Benefits Business Rules

Customers tell us that they believe our WAN is secure and reliable, but they want more flexibility and Existing Customers
value for money. Flexible and future ready WAN service Existing WAN customers with expired contracts or contracts
within three-six months of expiry can be pitched WAN Flex

WAN Flex is Spark’s solution for a flexible and future ready WAN service. Performance There will be complete migration to WAN Flex on 24 or 36
Improve cloud application experience with better month contract.
In addition to being fast, secure and reliable WAN Flex delivers on customers’ expectation from a WAN options to connect to cloud platforms without complete
network transformation into SD-WAN. Existing customers on valid WAN contracts will be remain on
service for a digital world. old pricing for additions or modification of their current sites.
▪ Simple product design built around customer needs, not access types
▪ Competitive and packed with value Scalable & Flexible New Customers
Meet current and future business needs, with options
▪ Flexible and future ready WAN Flex is available for sales to new customers.
to scale up and down with minimal disruption. Definition of new customer includes existing Spark customers
and CCL customers not using Spark or CCL WAN services.
Simple and Feature Rich WAN Service Flexibility to upgrade network with new access types
▪ Simplified and competitive pricing (such as 5G) and connectivity solutions (SD-WAN). Developing Customer Proposals
▪ Modular product design with optional add-ons
▪ Plans with peak and/or guaranteed speeds with wireless backup by default add-on Secure
SparkOne is a tool developed specifically to create customer
▪ Quality of Service (QoS) options that allow us to use full bandwidth of the access proposals for WAN Flex.
Security ensured at all times, including extensive
▪ High spec edge devices (CLNE) protection against malicious attacks. Tool allows bulk loading of site details, checks product
availability (PA) and suggests best product options available
Flexible and Future Compatible Managed Service on each site. All product and pricing related changes in the
▪ Compatible with CMN (SD-WAN) in hybrid deployment, legacy WAN, voice and internet services Minimise in-house server and network management proposal can be managed from SparkOne.
▪ Options to upgrade or remove edge device or convert WAN Flex to an SD-WAN underlay with fully managed service, providing 24/7 remote
▪ 5G compatible edge device To produce the proposal, customer needs to provide site
monitoring of highly resilient Spark core network. address, max and guaranteed speed for each site.
▪ Application aware service –prioritises applications traffics
▪ Seamless and secured connectivity to cloud platforms via Cloud Connect offers Customer Use Cases Devices
Spark Service Experience Ideal for customers looking to improve their private
connectivity experience with minimum hassle and get Premium device included – high spec edge Cisco device
▪ WAN, SD-WAN or hybrid network - consultancy support for migration
maximum value from their network in term of speeds, that supports application-aware features.
▪ Dedicated account management, supported by certified solution architects to manage network changes
▪ Flexible commercial arrangement to allow migration to CMN economies, network features.
Amend default device selection for these scenarios
▪ Reliable Spark core network
Customers wanting ease and flexibility to upgrade or • Upgrade device
▪ Faster proposal design and solution deployment
modify network to leverage future technologies for • Underlay choice
▪ 24x7 default SLA
enhanced productivity. • Cloud Connect

Reporting Rate card

Standardised reporting Available on Product & Service catalogue