EPAM Systems, Inc.

41 University Drive, Suite

202
Newtown, PA 18940
267 759 9000 Phone
267 759 8989 Fax
www.epam.com

RAM REDDY

SUMMARY
 Having 5.7 years of experience as a Quality assurance tester in Test design, Test
case creation, Test plan, Test scenario identification, Test case design, Test
traceability matrix, Test case execution, UI testing-Salesforce, Web testing,
Microservices -API testing, manual and MuleSoft API testing of web applications in
Banking, API Mobile testing (Android, IOS ) and API web testing in TTH domain.
 1+ year experience in leading team.
 Experienced in SQA (Software Quality Assurance) including-
o Manual testing of UI: Salesforce, RBC internal website
o Mulesoft API Manual testing: POSTMAN(MULESOFT)
o Automation of API: READYAPI
o Defect tracking tools: QTEST, HPALM
o API Mobile testing: Creating different Environments (Android, IOS)
o API to Database testing-DBVISUALIZER, POSTGRESQL(DATAGRIP)
o Other tools: Excel, word.
 Experience in Software testing, Defect management, SDLC, STLC and defect life cycle
 Strong abilities in Software Testing including analysis of Client requirements.
 Worked on Agile methodology.
 Experience in Identifying, analyzing and reporting defects (QTEST, HPALM, JIRA)
 Interact with subject matter experts (functional & business) to understand business
requirements.
 Ability to understand Functional Requirements and Specification Document, Verifying
and Validating Web based applications.
 Worked on CRM Product-Salesforce on integration of Customers data.
 Check the integration testing on Salesforce whether data is synching or not-Mainly
with Account, contact, Entitlements.
 Good in Test estimation, requirement analysis
 Part of both agile and scrum calls.
 Database testing whether the data has reflected in the database table or not.

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  Good at writing complex SQL queries of joining tables by using primary and foreign
keys.
 ETL testing manually by using DATAGRIP-heroku (POSTGRESQL)
 Involved in status call meetings, daily meetings, minutes of meetings.
 Interact with clients/onsite coordinators on a regular basis.
 GAP analysis, Requirement Gathering
 Analyzing the customer business process and mapping the same with Software
Requirement Specification.
 Mentoring and taking KT sessions for new joiners to make them understand the
functionality and processes to be followed for the project.
Skills and Awards:
 System testing, Functional testing, Web Services Testing, Regression testing, Sanity
testing, Smoke testing, Exploratory Testing, Monkey testing, User Acceptance testing
 Mulesoft API to Database Testing, Functional Automation (ReadyAPI), Defect
Management, E2E with both upstream and downstream flows
 Tools Used: ReadyAPI, Postman JIRA, GITHUB
 Databases: MySQL, PostgreSQL, DATAGRIP, DB Visualizer
 Source Control: GitHub
 AuthN / AuthZ: Oauth2.0
 OS: Windows

WORK EXPERIENCE
Jul-2022 – Till now (Dec-2024) – Test Specialist, LTIMindtree
Apr-2019 – Jul-2022 – Associate consultant, Capgemini
Overall Tasks performed:
 Lead the team of 4 and made sure that daily commitments in work have been
implemented.
 Dropping status mail.
 Segregating the work equally and being available for associates to clear their
technical and business doubts.
 Took care of QE-team and given back up for them
 Prepare data and information for making regular report data analysis.
 Perform data analysis for complex data and files
 Involved in UAT (User acceptance testing)
 Providing signoffs for every deployed story.

PROJECT EXPERIENCE
Organization: LTIMindtree
Customer: Marriott Vacations worldwide-USA

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Project: Salesforce (CRM) Integration, Database testing, ETL testing and API testing.
Integration of all the customers data from previous CRM platform to Salesforce.
To check the data is flowing and synching perfectly with front end, Salesforce, backend,
Data base via API’s-API testing.
Project Role: Test lead (Leading a team of 3 people)
Tasks performed:
 Leading a team of 3 for functional API, providing guidance, delegate tasks as per
priority and severity, review the work, ensure adherence to testing standards
 Testing experience in Sales Cloud / Service Cloud of salesforce.
 Extensive knowledge in Configuration and setup, profiles, roles and permission sets
of salesforce.
 Understanding the requirements and coming up with test scenarios
 Mapping of testcases using Requirement traceability matrix (RTM).
 Involved in E2E from Mulesoft API’s to Salesforce, Salesforce to backend, Backend to
legacy systems.
 Following up with user stories
 Validating the data reflecting properly in Salesforce -Lighting and classic view after
Mulesoft API triggers
 Extensively worked on Salesforce-Accounts, contacts, entitlements,
 Involved in test estimation and test gathering
 Perform data analysis for complex data and files in ETL.
 Involved in UAT (User acceptance testing)
 Providing signoffs for every deployed story.
 Work closely with team to identify and manage test data required for API testing.
 Created different environments for the different users (mobile-Android, ios and web)
in POSTMAN and READYAPI
 Involved in UI manual testing of salesforce.
 Actively involved in writing testcases for various models.
 Database testing using POSTGRESQL (DATAGRIP-heroku).
 Performed API and webservice testing using POSTMAN and SOAPUI
 Documenting test results, test coverage by RTM, equivalence partitioning and
boundary value analysis.
 Participated the sessions for requirements review and Analyzed business
requirements, data mapping requirement.
 Identify report and track the defects and follow up closely till the closure of the bug.
 Had raised more than 50+ defects related to Mulesoft API’s, Salesforce and worked
till closure.
 Preparing test artifacts, test case documentation, defect sheets, Internal QA tracker.

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Environment: READYAPI, Postman, PostgreSQL, Salesforce UI, QTEST, JIRA, HPALM.
Organization: Capgemini
Customer: Royal Bank of Canada
Project: Credit Cards.
Providing the correct Credit card as per customer’s details given by calculating their credit
score (Transunion and Equifax) by their-Income, expenses and other source of
income/expenses
Flows: Origination, Adjudication and Fulfillment
Project Role: Associate consultant (Leading a team of 4 people)
Tasks performed:
 Lead a team of 3 for functional API, providing guidance, delegate tasks as per priority
and severity, review the work, ensure adherence to testing standards.
 Segregating the work equally and being available for associates to clear their
technical and business doubts.
 Understanding the requirements and coming up with test scenarios
 Prepare data and information for making regular report data analysis.
 Perform data analysis for complex data and files.
 Work closely with team to identify and manage test data required for API testing.
 Execution of many Web Service Tests using REST Services, JSON Formats, Web API
endpoints
 Experienced in testing REST API.
 3.3+ year experience in JIRA, QTEST and HPALM.
 1+year experience in leading team.
 Documenting API test results and comparing them to main source.
 Expertise in working with XML, SOAP and JSON formats.
 Expertise in working with YAML, Swagger files.
 Well versed with CRUD operations.
 Worked extensively on all methods Create, GET, Update, Delete etc. with all
Assertions.
 Good in giving JDBC connections and Assertions in READYAPI.
 Written SQL queries for data extraction and validated it from front end application for
specific business requirements in DBVISUALIZER
 Documenting test results, test coverage by RTM, equivalence partitioning and
boundary value analysis.
 Participated the sessions for requirements review and Analyzed business
requirements, data mapping requirement.
 Identify report and track the defects and follow up closely till the closure of the bug.
 Involved in Agile Methodology.

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  Web based Mulesoft API testing.
 Mobile based REST/SOAP API testing
 Worked closely with developers and Business teams in resolution of technical issues.
 Collaborate with offshore and manual QA teams to set up test data based on
functional specifications for validation of feature and regression scripts.
 Closed issues and user stories for each release by automation and manual
verification.
 Had did black box, white box, UAT, Regression testing, Smoke testing, Sanity testing.
 Had raised more than 40+ defects related to API and Database and followed till
closure
 Good experience in JIRA, KANBAN and HPALM.
Environment: READYAPI, Postman, DB Visualizer, QTEST, JIRA.
Customer: Royal Bank of Canada
Project: Personnel Loans.
Providing the personnel loans for customers on the basis of their Income, expenses.
Project Role: Functional API testing, Manual UI testing, Mainframes testing
Tasks performed:
 Work closely with team to identify and manage test data required for API testing.
 Execution of many Web Service Tests using REST Services, JSON Formats, Web API
endpoints
 Expertise in working with XML, SOAP and JSON formats.
 Expertise in working with YAML, Swagger files.
 Well versed with CRUD operations.
 Checking the data reverted back to Frontend.
 Cross browser testing-Manually
 Checking the data in Mainframes, front end, database is in sync via PCOMB batch
jobs.
Environment: Postman, readyapi, Mainframes, QTEST, JIRA.

EDUCATION AND CERTIFICATIONS

Bachelor Degree (Computer Science) from Anna University, Chennai, Tamil Nadu in
2017.

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