IBM

ERserver
xSeries 440

User’s Guide
 IBM
ERserver
xSeries 440

User’s Guide

SC59-P678-60
Note: Before using this information and the product it supports, be sure to read the general information in Appendix A,
“Warranty information” on page 49 and Appendix B, “Notices” on page 61.

Fourth Edition (November 2002)

© Copyright International Business Machines Corporation 2002. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1. Introducing the IBM xSeries 440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What your IBM xSeries 440 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Standby mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . 16
Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . . 16
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power-on password:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Administrator password:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Starting the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Choices available from the SCSISelect menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the ServeRAID configuration program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the ServerGuide CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setup and configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
System Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Typical NOS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting up or updating multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing the NOS without ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting up the Remote Supervisor Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Supervisor Adapter features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setup requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cabling and configuring the Remote Supervisor Adapter . . . . . . . . . . . . . . . . . . 28
Cabling the Ethernet LAN port and serial port: . . . . . . . . . . . . . . . . . . . . . . . . 28
Cabling the Ethernet LAN port: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cabling the serial (COM) port: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring the adapter: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enabling remote access to the adapter: . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring the Ethernet settings for Web-based remote access: . . . . . 31
Configuring the serial port for text-based remote access: . . . . . . . . . . . . 32
Setting up point-to-point protocol: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing Advanced System Management device drivers:. . . . . . . . . . . . . . 35
Installing Windows 2000 ASM device drivers: . . . . . . . . . . . . . . . . . . . . . 35
Installing Windows NT ASM device drivers: . . . . . . . . . . . . . . . . . . . . . . 36
Using the non-interactive method: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the interactive method: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring the remote control password: . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Completing the configuration: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the ASM interconnect network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

© Copyright IBM Corp. 2002 iii

 Planning and cabling the interconnect network: . . . . . . . . . . . . . . . . . . . . . . . 38
Forwarding alerts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cabling for the ASM interconnect network: . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting the ASM Interconnect module to the
xSeries 440: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
ASM interconnect network configuration examples: . . . . . . . . . . . . . . . . . . . . 42
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
High-performance Ethernet modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Teaming mode: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Virtual LAN mode: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Priority Packet mode: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Ethernet port connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chapter 3. Getting help and technical assistance. . . . . . . . . . . . . . . . . . . . . . . . 47

Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Getting help and information from the World Wide Web . . . . . . . . . . . . . . . . . . . . . 47
Software service and support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Hardware service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Appendix A. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Problem determination: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Running diagnostics: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Checking software: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Warranty service and support:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
International Warranty Service: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Purchasing additional services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . 52
Part 1 - General Terms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Part 2 - Country-unique Terms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Appendix B. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Federal Communications Commission (FCC) statement . . . . . . . . . . . . . . . . . . . 63
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . 64
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . . 64
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . . 64
European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . . 64
Taiwanese Class A warning statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . . 65
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

iv xSeries 440:User’s Guide

Safety
Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

© Copyright IBM Corp. 2002 v

 Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is

hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
• Connect all power cords to a properly wired and grounded electrical
outlet.
• Connect to properly wired outlets any equipment that will be attached
to this product.
• When possible, use one hand only to connect or disconnect signal
cables.
• Never turn on any equipment when there is evidence of fire, water, or
structural damage.
• Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.

To Connect: To Disconnect:
1. Turn everything OFF. 1. Turn everything OFF.
2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.

vi xSeries 440:User’s Guide

Statement 2:

CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.

Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
• Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.

Safety vii
 Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2
1

viii xSeries 440:User’s Guide

Statement 8:

CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.

Safety ix
x xSeries 440:User’s Guide
Chapter 1. Introducing the IBM xSeries 440
Your IBM ® Eserver xSeries™ 440 is a four U-high1 rack model server for high-volume
network transaction processing. This high-performance server, based on IBM
Enterprise X-Architecture™ technologies, is ideally suited for networking
environments that require superior microprocessor performance, efficient memory
management, flexibility, and reliable data storage.

The xSeries 440 comes with a limited warranty. If you have access to the World Wide
Web, you can obtain up-to-date information about your xSeries 440 model and other
IBM server products at http://www.ibm.com.

Your xSeries 440 server contains several IBM Enterprise X-Architecture technologies,
that help increase server performance and reliability. The Enterprise X-Architecture
technologies provided in your server model include the most recent advancements in
X-Architecture features. For more information about Enterprise X-Architecture
features, refer to “What your IBM xSeries 440 offers” on page 5 and “Reliability,
availability, and serviceability features” on page 7.

For service, assistance, or additional information on the World Wide Web, see
Chapter 3, “Getting help and technical assistance” on page 47.

The machine type and serial number are located on the ID label located on the left
side of the bezel just above the hard disk drives. You will need these numbers when
you register your server with IBM.
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1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or "U." A one-U-high device is
1.75 inches tall.

© Copyright IBM Corp. 2002 1

Related publications
This User’s Guide provides general information about your server, including
information about features, how to configure your server, how to use the
ServerGuide™ CD, and how to get help.

In addition to this User’s Guide, the following xSeries 440 documentation is provided
with your server:
• Installation Guide
This printed publication contains setup and installation instructions.
• Rack Installation Instructions
This printed publication contains the instructions needed to install your server in a
rack cabinet.
• Safety Book
This multilingual publication is provided in Portable Document Format (PDF) on
the IBM xSeries Documentation CD. It contains translated versions of the caution
and danger statements that appear in the documentation for your server. Each
caution and danger statement has an assigned number, which you can use to
locate the corresponding statement in your native language.
• Troubleshooting Guide
This publication is provided in PDF format on the IBM xSeries Documentation CD.
It contains the information needed to help you solve the problem yourself, or
provide helpful information to a service technician.
• Option Installation Guide
This publication is provided in PDF format on the IBM xSeries Documentation CD.
It contains the information needed to install, remove, and connect optional devices
supported by your server.

Depending on your server model, additional publications might be included on the IBM
xSeries Documentation CD.

2 xSeries 440:User’s Guide

Features and specifications
The following table provides a summary of the features and specifications for your
xSeries™ 440.

Microprocessor: Cooling: Acoustical noise emissions:

• Supports the following: • Sound power, idling: 6.2 bel
Four hot-swap fans
maximum
— Up to 8 Intel Xeon MP
• Two 150 mm x 51 mm redundant
microprocessors • Sound power, operating: 6.2 bel
fans
maximum
OR
• Two 150 mm x 38 mm fans
— Up to 4 Intel Xeon DP Environment:
microprocessors Power supply:
• Air temperature:
Note: Use the Information in — Server on: 10° to 35°C (50.0° to
BIOS to determine the Two hot-swap power supplies (550
95.0°F). Altitude: 0 to 914 m
type and speed of the watts at 110 V ac or 1050 watts at 220
(2998.7 ft)
microprocessors installed V ac)
— Server on: 10° to 32° C (50.0° to
in your server. 89.6° F). Altitude: 914 m
Video:
• IBM XA-32™ chip set with (2998.7 ft) to 2133 m (6998.0 ft)
integrated memory, I/O, system • S3 Savage4 Pro video on system — Server off: -40° to 60° C
cache, and remote I/O controllers board (-104° to 140° F). Maximum
• PCI bus interface altitude: 2133 m (6998.0 ft)
Memory: • Compatible with SVGA • Humidity:
• 8 MB SDRAM video memory at — Server on: 8% to 80%
• Minimum: 2 GB 125 MHz — Server off: 5% to 100%
• Maximum: 32 GB
• Type: 4-way interleaved PC133 Size (4U): Heat output:
MHz, ECC SDRAM, registered
DIMMs only • Height: 17.8 cm (7 inches, 4 U)
Approximate heat output in British
• Supports 512 MB and 1GB dual • Depth: 69.85 cm (27.5 inches) thermal units (Btu) per hour
inline memory modules (DIMMs)
• Width: 48.3 cm (19 inches) • Minimum configuration: 855 Btu
• XceL4™ Server Accelerator Cache
(up to 64 MB depending on your • Maximum weight: 50 kg (110 lb) (250 watts)
configuration) depending on your configuration • Maximum configuration: 2726 Btu
(800 watts)
Drives: Integrated functions:
Electrical input:
• Diskette: 1.44 MB • Broadcom 5700 10/100/1000
• CD-ROM: 24X IDE Ethernet controller • Sine-wave input (47-53 or 57-63 Hz)
• Supports up to two internal • Light Path Diagnostics™ feature required
Ultra160 SCSI hard disk drives • Adaptec 7899W Dual Ultra160 • Input voltage low range:
SCSI controller — Minimum: 100 V ac
Active™ PCI-X expansion slots: • Remote Supervisor Adapter
(service processor) — Maximum: 127 V ac
• Input voltage high range:
Six 64-bit Active PCI-X expansion — ASM interconnect (peer-to-
slots: peer) port — Minimum: 200 V ac
• Two 66 MHz PCI-X slots — Ethernet port — Maximum: 240 V ac
• Input kilovolt-amperes (kVA)
• Two 100 MHZ PCI-X slots — Serial port approximately:
• Two 133 MHZ PCI-X slots • IDE controller
• RXE Management Port — Minimum: 0.250 kVA
• Additional PCI-X slots available in
• Three USB ports — Maximum: 0.800 kVA
an optional remote I/O expansion
• Keyboard port
enclosure
• SCSI port
• Mouse port
• Symmetrical multiprocessor
(SMP) Expansion Ports (up to six
ports depending on your
configuration)
• Two remote I/O expansion
enclosure (RXE) Expansion Ports

Chapter 1. Introducing the IBM xSeries 440 3

Notices and statements used in this book
The caution and danger statements used in this book also appear in the multilingual
Safety Information book provided on the IBM xSeries Documentation CD. Each
caution and danger statement is numbered for easy reference to the corresponding
statement in the safety book.

The notice and statement definitions are as follows:

• Note: These notices provide important tips, guidance, or advice.
• Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
• Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
• Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
• Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.

4 xSeries 440:User’s Guide

What your IBM xSeries 440 offers
The design of your server takes advantage of advancements in memory management
and data storage. Your server includes:
• IBM Enterprise X-Architecture
Enterprise X-Architecture is an IBM design blueprint that takes full advantage of
existing IBM technologies to build the most powerful, scalable, and reliable Intel
processor-based servers. For more information about IBM Enterprise X-
Architecture, refer to
http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html
• Active™ Memory
Memory Mirroring offers even greater memory reliability. With the same amount of
memory in both memory ports and Memory Mirroring enabled in BIOS code, the
data from the first memory port is copied or mirrored in the second, giving you
redundant copies of the information stored in memory.
• Memory ProteXion™
This is the equivalent of a hot-spare drive in a RAID array. Memory ProteXion is
based in the memory controller, giving your server the ability to sense when a chip
on a DIMM has failed and route the data around the failed chip.
• Large system memory
The memory bus in your server supports up to 32 GB of system memory. The
memory controller provides error code correction (ECC) support for up to 32
industry-standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz), registered,
synchronous dynamic random access memory (SDRAM) dual inline memory
modules (DIMMs).
• XceL4™ Server Accelerator Cache
With up to 64MB of high-performance level-4 system cache, the xSeries 440
introduces XceL4 cache, designed by IBM specifically to alleviate the memory
bandwidth demands that the new Intel processors place on the memory
subsystem. XceL4 Server Accelerator Cache also enables speedier access to
memory for the PCI-X I/O, Gigabit Ethernet, SCSI and Fibre Channel interfaces,
yielding better overall system utilization, and therefore higher throughput.
• Light Path Diagnostics
The Light Path Diagnostics feature provides LEDs to assist in isolating problems
with the server. A light on the operator information panel is lit if an unusual
condition or a problem occurs. If this happens, you can look at the LEDs inside the
Light Path Diagnostic drawer and those visible through the cover to isolate the
cause. Under some circumstances, you might need to remove the cover and view
LEDs on the printed circuit boards to pinpoint the source of a problem.
• Systems management capabilities
The server comes with a Remote Supervisor Adapter installed in a dedicated
PCI-X slot. This adapter, in conjunction with the systems-management software
provided with the server, enables you to manage the functions of the server both
locally and remotely. The Remote Supervisor Adapter also provides system
monitoring, event recording, and dial-out alert capability.

Chapter 1. Introducing the IBM xSeries 440 5

 • Integrated network environment support
Your server comes with an integrated Broadcom Gigabit Ethernet controller. This
Ethernet controller has an interface for connecting to 10/100/1000-Mbps
networks. The server automatically selects between 10BASE-T and
100/1000BASE-TX environments. The controller provides full-duplex (FDX)
capability, which enables simultaneous transmission and reception of data on the
Ethernet local area network (LAN). This controller supports Wake on LAN®
technology.

IBM ServerGuide CD
The ServerGuide™ CD that is included with your server provides programs to help
you set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed and
provides the correct configuration programs and device drivers.
Note: If your server model came with an operating system installed, such as
Microsoft® Windows® 2000 Datacenter Server, see the software
documentation provided with your server for configuration information.
For more information about the ServerGuide CD, see “Using the ServerGuide CD”
on page 22.

6 xSeries 440:User’s Guide

Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These RAS features help to ensure the integrity of the data
stored on your server; that your server is available when you want to use it; and that
should a failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.

The following is an abbreviated list of the RAS features that your server supports.
• Active Memory
• Active PCI-X (hot-plug) adapter slots
• Advanced configuration and power interface (ACPI)
• Advanced Desktop Management Interface (DMI) features
• Advanced memory ECC, including Memory ProteXion, and multiple Chipkill™
capability
• Automatic error retry or recovery
• Auto-restart initial program load (IPL) power supply
• Automatic server restart
• Built-in, menu-driven Configuration/Setup and diagnostic programs
• Built-in monitoring for fan, power, temperature, voltage, and power-supply
redundancy
• Customer-upgradable basic input/output system (BIOS) code
• Diagnostic support of Ethernet controllers
• Error codes and messages
• Error correction code (ECC) protection on the L3 and XceL4 cache
• Failover Ethernet support
• Front-side buses (FSBs) parity protected
• Hot-swap cooling with fan speed-sensing capability
• Hot-swap hard disk drives
• Light Path Diagnostics
• Memory Mirroring
• Microsoft Windows Server family failover support
• Monitoring support for temperature, voltage, and fan speed
• Parity checking on the SCSI buses
• Power-on self-test (POST)
• Processor serial number access
• Read-only memory (ROM) checksums
• Redundant hot-swap
— Cooling fans with speed-sensing capability
— Power supplies
• Remote Supervisor Adapter to enable remote server management
• SDRAM with serial presence detect (SPD) and vital product data (VPD)
• Standard cables presence detection
• Standby voltage for system management features and monitoring
• System error logging
• Vital product data (VPD) (includes information stored in nonvolatile memory for
easier remote viewing)
• Wake on LAN capability

Chapter 1. Introducing the IBM xSeries 440 7

Server controls and indicators
The following section identifies the controls and indicators on the front and rear of your
server.

Front view
Hard disk drive activity light (green)
Hard disk drive error light (amber)

Power-on light
Power button
Reset button
USB port

Power supply
latch

Diskette drive System-error light

activity light (amber)
Information light
Diskette eject
(amber)
button
Diskette drive SCSI activity light
eject button (green)
Locator light
(blue)
CD-ROM drive eject button
CD eject button
CD-ROM drive activity light

Power-on light: This green light turns on and stays on when you turn on your server,
and it blinks when the server is in Standby mode.

Hard disk drive activity light: When this green light is on, it indicates that the hard
disk drive is in use.

Hard disk drive error light: When this amber light is on, it indicates that there is a
problem with the hard disk drive.

USB port: This is an automatically configured port that you can use to connect one or
more USB devices to the front of the server, using Plug and Play technology.

System-error light: When this amber light is on, it indicates a system error has
occurred.

Information light: When this amber light is on, it indicates information about a system
error has been placed in the System Error log.

SCSI activity light: When this green light is on, it indicates that there is activity on the
SCSI bus.

Locator light: This blue light is used to help you locate other devices connected to the
server.

CD-ROM drive eject button: Push this button to release a CD-ROM drive from the
server.

CD eject button: Push this button to release a CD from the drive.

8 xSeries 440:User’s Guide

CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.

Diskette drive eject button: Push this button to release a diskette drive from the
server.

Diskette eject button: Push this button to release a diskette from the drive.

Diskette drive activity light: When this light is on, it indicates that the diskette drive
is in use.

Power supply latch: This latch is used to secure the power-supply in place.

Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to press
the button.

Power button: Press this button to manually turn the server on or off.

Chapter 1. Introducing the IBM xSeries 440 9

Rear view
RXE Expansion Port (B)
System power System power Auxiliary pointing
connector (1) connector (2) device connector
Keyboard port

Remote
Supervisor
Adapter
ports

Ethernet
activity light
Ethernet
SMP Expansion Port 1 link light
SMP Expansion Port 2
SMP Expansion Port 3 Gigabit Ethernet
port
SCSI port
RXE Management Port RXE Expansion
USB 1 Port (A)
USB 2
Video port

System power connectors (1 and 2): The system power cords are connected to
these two connectors to provide power to the system.

RXE Expansion Port (B): Use this port to connect the server to a remote I/O
enclosure when two SMP Expansion Modules are installed.

Auxiliary pointing device connector: Signal cables for a mouse, trackball, or other
pointing device are connected to the auxiliary pointing device connector.

Keyboard port: Signal cables for a keyboard are connected to the keyboard port.

Remote Supervisor Adapter ports and indicators: This group of ports and
indicators located on the back of the server are used for system management
information and control.
Error LED ASM interconnect Ethernet link LED
(amber) port (green)
External power
Ethernet activity LED
connector
(green)

Power LED Management port 10/100

(green) Ethernet port

• External power connector - This connector is not supported on this server.

• Error LED - This amber light goes on when a system management error has
occurred.
• ASM interconnect port - Signal cables for managing expansion module
resources are connected to this port.

10 xSeries 440:User’s Guide

• Ethernet link light: This green light, located on the right of the Ethernet port,
goes on when there is an active link connection on the Ethernet controller for the
Ethernet port.
• Ethernet activity light: This green light, located on the left of the Ethernet port,
goes on when there is activity on the Ethernet LAN connected to the Ethernet
port.
• 10/100 Ethernet port - Ethernet Signal cables are connected to the Ethernet port.
• Management port - Signal cables for modems or other serial devices are
connected to this port.
• Power LED - This green light goes on and stays on when you plug in your server.

Ethernet activity light: This green light, located on the left of the Gigabit Ethernet
port, blinks when there is activity on the Ethernet LAN.

Ethernet link light: This green light, located on the right of the Gigabit Ethernet port,
goes on when there is an active link connection on the Gigabit Ethernet controller for
Ethernet port 1.

Gigabit Ethernet port: Gigabit Ethernet Signal cables are connected to the Gigabit
Ethernet port. This port supports 10/100/1000 Mbps speed connections.

RXE Expansion Port (A): Use this port to connect the server to a remote I/O
enclosure, when only one SMP Expansion Module is installed.

Video port: The signal cable for a monitor connects to the video port.

USB 2: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.

USB 1: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.

RXE Management Port: Use this port to connect a management cable from the
server to a remote I/O enclosure.

SCSI port: This port is used to connect external SCSI devices to the server.

SMP Expansion port 3: This port is intended for future use.

SMP Expansion port 2: This port is used to interconnect two SMP Expansion
Modules together.

SMP Expansion port 1: This port is used to interconnect two SMP Expansion
Modules together.

Chapter 1. Introducing the IBM xSeries 440 11

Turning on the server
You can turn on the server in any of the following ways:
• If the power cords are connected to a power source, you can press the power-
control button on the front of the server.
Notes:
1. You can install a circular disk over the power-control button to prevent
accidental manual power-off. This disk, known as the power-control button
shield, comes with your server.
2. After you plug the power cords of your server into the electrical outlets, wait
approximately 20 seconds before pressing the power-control button. During
this time, the system-management adapter is initializing; therefore, the power-
control button does not respond.
• If the server is turned on and a power failure occurs, the server will restart
automatically when power is restored.
• If ac power is present and the server is in Standby mode, the server can be turned
on from the Remote Supervisor Adapter user interface.
• When you plug in your server for the first time, Wake on LAN can turn on the
server.
• If your server was previously turned on, it must be properly placed in Standby
mode for the Wake on LAN feature to turn on the server.

Complete the following steps to manually turn on the server:

1. Review the information in “Safety” on page v.
2. Turn on all external devices, such as the monitor.
3. Plug the server power cords into the power source.
4. Press the power-control button on the front of the server.
Note: While the server is powering up, the power-on LED on the front of the
server is lit.

12 xSeries 440:User’s Guide

Turning off the server
Complete the following steps to manually turn off the server:
1. Review the information in “Safety” on page v.
2. See your operating system documentation for the proper procedure to shut down
the operating system.
Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.

2
1

3. Press the power-control button on the front of the server. This will put the server in
Standby mode.
Note: You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server and to force it into
Standby mode. You can use this feature if the operating system stops
functioning.
4. Disconnect the server from the power source.
Note: After disconnecting all the power cords, wait approximately 15 seconds for
your system to stop running. Watch for the power-on LED on the front of
the server to stop flashing.

Chapter 1. Introducing the IBM xSeries 440 13

Standby mode
Standby mode refers to the condition in which the server is connected to an ac power
source but the server operating system is not running and all core logic is shut down
except for the service processor. In Standby mode, the server can respond to service
processor requests, such as a remote request to turn on the server. When the server
is in Standby mode, the power-on LED on the front of the server flashes (when the
server is running, the power-on LED stays on and does not flash).

You can put the server in Standby mode in any of the following ways:
• You can press the power-control button on the server. This starts an orderly
shutdown of the operating system, if this feature is supported by your operating
system.
• The server can be placed in Standby mode from the Remote Supervisor Adapter
user interface.

Complete the following steps to put the server into Standby mode:
1. See the operating system documentation for the proper procedure to shut down
the operating system.
Note: Each operating system is different. Read all the documentation about
shutting down the operating system before continuing.
2. Press the power-control button on the front of the server.
Notes:
a. After you place the server in Standby mode, wait at least 5 seconds before
you turn on the server again.
b. You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the operating system and to
force it into Standby mode. You can use this feature if the operating system
stops functioning.

14 xSeries 440:User’s Guide

Chapter 2. Configuring your server
The following configuration programs are provided with your server:
• Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure the serial connector
assignment, change the drive startup sequence, set the date and time, and set
passwords. See “Using the Configuration/Setup Utility program” on page 16 for
more information.
• SCSISelect Utility
With the SCSISelect Utility program, you can configure the devices that are
attached to the SCSI controller. Use this program to change default values and to
resolve configuration conflicts. See “Using the SCSISelect utility program” on
page 20 for more information.
• ServeRAID™ configuration program
This program comes with the optional ServeRAID adapters and with server
models that have a ServeRAID adapter preinstalled. If the server has a
ServeRAID adapter installed, you must use the ServeRAID configuration program
to define and configure the disk-array subsystem before you install the operating
system. If your server model came with an operating system installed, your disk-
array subsystem is already configured. For more information about using the
ServeRAID configuration program, see the ServeRAID information on the IBM
Documentation CD.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software
documentation provided with your server for configuration information.
• ServerGuide CD
The ServerGuide CD includes software setup and installation tools that are
specifically designed for IBM xSeries 440 servers. If you did not purchase a
preconfigured server, you can use this CD during the initial installation of your
server to configure the server hardware and to simplify your operating system
installation.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software
documentation provided with your server for configuration information.
• Remote Supervisor Adapter configuration process
Configuration activities are also required for the Remote Supervisor Adapter. See
“Setting up the Remote Supervisor Adapter” on page 26 for information about
setting up and cabling the Remote Supervisor Adapter for use with an Advanced
System Management (ASM) network. For complete information about cabling,
configuring, and using the Remote Supervisor Adapter to manage the server
remotely, see “Setting up the Remote Supervisor Adapter” on page 26.
• Ethernet controller configuration process
To configure the integrated Ethernet controller, see “Configuring the Gigabit
Ethernet controller” on page 44.

© Copyright IBM Corp. 2002 15

Using the Configuration/Setup Utility program
Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes
with your server. You can use it to:
• Change the drive startup sequence
• Enable USB keyboard and mouse support
• Enable Memory Mirroring
• Resolve configuration conflicts
• Set the date and time
• Set passwords

The following sections provide instructions for starting the Configuration/Setup Utility
program and descriptions of the menu choices that are available.

Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.

Choices available from the Configuration/Setup main menu

From the Configuration/Setup Utility main menu, you can select settings that you want
to change. The Configuration/Setup Utility main menu is similar to the following
illustration.
IBM Setup - (c) Copyright IBM Corporation 2002

Configuration/Setup Utility
• System Summary
• System information
• Devices and I/O Ports
• Date and Time
• System Security
• Start Options
• Advanced Setup
• Error Logs

Save Settings
Restore Settings
Load Default Settings
Exit Setup

<F1> Help < ↑ > < ↓ > Move

<Esc> Exit <Enter> Select

Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly from the ones that are described
in this book, depending on the version of BIOS code in your server.

16 xSeries 440:User’s Guide

Descriptions of the choices that are available from the main menu are as follows:
• System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessor and the amount of memory that is installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility menus.
• System Information
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level, date, and build level of
the BIOS code, Diagnostics, and ASM Adapter.
— System Card Data
Select this choice to view information about the planar, processor cards, I/O
planar, power supplies, DASD backplane, and power backplane.
• Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main menu.
You can use this choice to enable or disable the integrated SCSI, Ethernet, and
Diskette controllers.
Notes:
1. The default setting is Enable for all the controllers. If you select Disable, the
system will not configure the disabled device, and the operating system will
not detect the device. (This is equivalent to unplugging the device.)
2. If the integrated SCSI controller is disabled and no other controller for a mass
storage device is installed, operating-system startup cannot occur.
The IDE Configuration Menu is also located in Devices and I/O Ports. This menu
is used to enable or disable the primary and secondary IDE channels and to view
information about the devices configured on each IDE channel.
• Date and Time
Select this choice to set the system date and time and to change the system time
that is sent to the Remote Supervisor Adapter when the server is started. This
choice appears only on the full Configuration/Setup Utility main menu.
The system time is in a 24-hour format (hour:minute:second).
• System Security
Select this choice to set or change the power-on or administrator password. See
“Using passwords” on page 19 for more information.
The Remote Control Security Settings menu is located in System Security. This
menu is used to set the Failed Login Threshold and the Automatic Lockout Delay.
You can also use this menu to save, change, or delete a remote control password.

Chapter 2. Configuring your server 17

 • Start Options
Select this choice to view or change the start options. Start options take effect
when you start your server.
You can also specify whether the server starts with the keyboard number lock on
or off.
Note: If you installed a USB keyboard, you might need to use the
Configuration/Setup utility to Enable keyboardless operation and prevent
the POST error message 301 from being displayed during startup.
The server uses a startup sequence to determine the device from which the
operating system starts. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive, and then checks a network adapter.
You can enable Wake on LAN and configure the Wake on LAN start sequence.
For example, you can define a Wake on LAN startup sequence that checks for a
startable CD-ROM in the CD drive, then checks the hard disk drive, and then
checks a network adapter.
You also can enable a virus-warning test that checks for changes in the master
boot record at startup.
• Advanced Setup
Select this choice to change values for advanced hardware features, such as
Memory Settings, CPU Options, PCI Bus Control, PCI Slot/Device Information,
and Advanced System Management Processor Settings.
A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— System Partition Visibility
Select this choice to identify if the System Partition is visible. To make the
System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden. See “Using the ServerGuide CD”
on page 22 for additional information on the System Partition.
— Memory Settings
Select this choice to manually enable or disable a bank of memory and to
enable Memory Mirroring.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
— CPU Options
Select this choice to identify if the microprocessor serial number in the
microprocessor is readable, or to set the microprocessor cache mode to
disabled, write-back or write-through. Selecting write-back mode will provide
better system performance.
You can also enable the hyper-threading for the microprocessors in the local
system.
— PCI Bus Control
Select this choice to view and set interrupts for PCI devices, and to configure
the master latency timer value for the server.

18 xSeries 440:User’s Guide

 — PCI-X Slot/Device Information
Select this choice to configure and view information about the PCI-X slots and
devices in your server and those located in the remote expansion enclosure, if
attached.
• Error Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
— Select Clear error logs from the POST Error Log menu to clear the error log.
— Select System Event/Error Log to view the System Error Log. The System
Error Log contains all the system error and warning messages that the
system has generated. You can use the arrow keys to move between pages in
the System Error Log.
• Save Settings
Select this choice to save your customized settings (except PCI slot utility
changes).
• Restore Settings
Select this choice to delete your changes (except PCI slot utility changes) and
restore the previous settings.
• Load Default Settings
Select this choice to cancel your changes (except PCI slot utility changes) and
restore the factory settings.
• Exit Setup
If you have made any changes and not saved them (except PCI slot utility
changes), the program will prompt you to save the changes or exit without saving
the changes.

Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can set a power-on password or an
administrator password.

Power-on password: After you set a power-on password, you can enable the
unattended-start mode. This locks the keyboard and mouse but enables the system to
start the operating system. The keyboard and mouse remain locked until you type the
correct password.

You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. When a
power-on password is set, POST does not complete until you type the password. If
you forget the power-on password, you can regain access to the server through one of
the following methods:
• If an administrator password is set, type the administrator password at the power-
on prompt. (If necessary, see “Administrator password:” on page 20 for details.)
Start the Configuration/Setup Utility program and change the power-on password.
• Remove the battery and then reinstall the battery (see "Replacing the battery" in
the Option Installation Guide on the IBM Documentation CD for more information).
• Move the jumper on J20 to positions 2 and 3; then, restart the server. This will
remove the power-on password. Move the jumper on J20 to positions 1 and 2;
then, restart the server and start the Configuration/Setup Utility program to
change the power-on password.

Chapter 2. Configuring your server 19

 Notes:
1. Before changing any switch settings or moving any jumpers, turn off the
server; then, disconnect all power cords and external cables.
2. Any system-board switch or jumper blocks that are not shown in the
illustrations in this book are reserved.

Administrator password: Select this choice to set an administrator password.

The administrator password provides access to all choices on the Configuration/Setup
Utility main menu. You can set, change, or delete both the administrator and power-on
passwords and allow a power-on password to be changed by the user. You can use
any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on
password. Keep a record of your password in a secure place.

Attention: If an administrator password is set and then forgotten, it cannot be

overridden or removed. You must replace the system board.

The following table provides a summary of the password features.

Type of password Results

Power-on password • Type the password to complete the system startup.
• All choices are available on the Configuration/Setup Utility
main menu.
Administrator password • No password is required to complete the system startup.
• Type the password to access the Configuration/Setup Utility
program.
• All choices are available on the Configuration/Setup Utility
main menu.
Administrator and • You can type either password to complete the system startup.
power-on password • The administrator password provides access to all choices on
the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords and allow a power-on password to be changed by
the user.
• The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the power-on
password.

Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
• View the default SCSI IDs
• Locate and correct configuration conflicts

The following sections provide instructions for starting the SCSISelect Utility program
and descriptions of the menu choices that are available.
Note: If your server has a redundant array of independent disks (RAID) adapter
installed, use the configuration method that is supplied with the RAID adapter
to view or change SCSI settings for devices attached to the adapter.

20 xSeries 440:User’s Guide

Starting the SCSISelect utility program
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3. When the message Would you like to configure the host adapter or run
the SCSI disk utility? appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
• Press Esc to exit the SCSISelect Utility program.
• Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.

Choices available from the SCSISelect menu

The following choices appear on the SCSISelect Utility menu:
• Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the on-screen
instructions.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller identification (ID), which is
usually 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Automatic.
— Boot Device Options
Select this choice to configure startable-device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI-device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI
devices.
– The transfer rate for Ultra160 low voltage differential (LVD) devices
is 160.0 MBps.
– The transfer rate for Ultra2 SCSI LVD devices is 80.0 MBps.
– The transfer rate for Fast SCSI devices is 20.0 MBps.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include support for large hard disk drives and support
for drives with Ultra SCSI speeds.
• SCSI Disk Utilities

Chapter 2. Configuring your server 21

 Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the on-screen
instructions carefully before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and
watch the SCSISelect messages as each drive starts. After the drive that
you want to view or format starts, press Ctrl+A.

Using the ServeRAID configuration program

See the documentation provided with your ServeRAID adapter or, if you are installing
an IBM ServeRAID adapter, refer to the IBM User’s Reference for the ServeRAID-4
Ultra160 SCSI controller.

The IBM ServeRAID User’s Reference provides information for configuring an IBM
ServeRAID controller, installing devices, and installing and using the ServeRAID utility
programs and the IBM ServeRAID cluster solution.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation
provided with your server for configuration information.

Using the ServerGuide CD

The ServerGuide CD includes easy-to-use software setup tools and installation tools
that are specifically designed for the IBM server. The ServerGuide Setup and
Installation program detects the server model and hardware options that are installed
and uses that information during setup to configure the hardware. The ServerGuide
tools simplify network operating system (NOS) installations by providing updated
device drivers, and in some cases, installing them automatically.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation
provided with your server for configuration information.

If a newer version of the ServerGuide software is available, you can purchase an

update package. For details, see the ServerGuide Updates form that comes with the
server, or go to the ServerGuide fulfillment Web site at
http://www.ibm.com/pc/qtechinfo.migr-42kppt.html.

The ServerGuide software has the following features to make setup easier:
• An easy-to-use interface with online help
• Diskette-free setup and configuration programs that are based on detected
hardware
• Start ServeRAID manager to configure your ServeRAID
• A system BIOS update program, which updates the BIOS directly from the CD
• Device drivers that are provided for your server model and detected hardware
• NOS partition size and file-system type that are selectable during setup

22 xSeries 440:User’s Guide

Features at a glance
Specific features and functions can vary with different versions of the ServerGuide
software. To learn more about the version that you have, start the Setup and
Installation CD and view the online Overview.

The following is a summary of ServerGuide features.

• Sets system date and time.
• Detects the ServeRAID adapter or controller and runs the ServeRAID
configuration program.
• Updates the licensed internal code (firmware) level without creating diskettes.
• Checks the system BIOS code and microcode (firmware) levels of supported
options to determine whether a later level is available from the CD. You can
perform updates without the use of diskettes.
• Creates a System Partition on the default drive. You can run server-specific utility
programs after setup.
• Detects installed hardware options and provides updated device drivers for most
adapters and devices.
• Creates a Setup Replication Diskette for replicating setup selections for other
servers of the same model.
• Provides diskette-free installation for Microsoft Windows 2000 Server Family,
Windows NT 4.0 Enterprise Edition (single SMP Expansion Module models only),
and select Linux® operating systems.
• Provides a replicated installation path for multiple Windows 2000, and select Linux
operating systems.
• Includes an online README file with links to tips for the hardware and NOS
installation.
Notes:
1. The ServerGuide program requires a supported IBM server with an enabled
startable (bootable) CD-ROM drive. Not all features are supported on all models.
2. Installation requires the NOS CD.

Chapter 2. Configuring your server 23

Setup and configuration overview
When you use the Setup and Installation CD, you do not need setup diskettes. You
can use the CD to configure any supported IBM server model. The setup program
checks the system BIOS code, Remote Supervisor Adapter, and other system
hardware to determine whether system updates are available. The setup program
provides a list of tasks that are required to set up the server model. On RAID servers,
you can run the ServeRAID Manager program to create logical drives.
Note: Specific features and functions can vary with different versions of the
ServerGuide software.

When you start the Setup and Installation CD, the following happens:
• You are prompted for the language, country, and keyboard layout. (This
information is stored and later passed on to the NOS installation program.)
• The ServerGuide program displays choices for running the configuration
programs. For example:
— The Express Configuration method runs the required programs for the server,
based on the hardware that is detected.
— The Custom Configuration method displays all programs that are available for
the server, and you decide which programs to run.
— The Replicated Configuration method provides the option of duplicating your
setup selections to other servers that are the same model.
• If you select the Custom Configuration method, the following programs are
optional. If you select the Express Configuration method, some or all of these
programs are run, depending on the hardware that is detected.
— The Set Date and Time feature is provided so that you do not have to use the
Configuration/Setup Utility program to access these settings.
— The Clear Hard Disks program is provided so that you can delete all partitions
on all hard disk drives.
— The ServerGuide program checks the server BIOS code and microcode
(firmware) levels for supported options and then checks the CD for a newer
level. CD content can be newer than the hardware. The ServerGuide program
can perform a flash update of the BIOS code and supported microcode
(firmware) options without the use of diskettes.
— The ServeRAID configuration program starts, guiding you through the entire
configuration process.
— The ServerGuide program creates a System Partition on the default drive.
• The ServerGuide program displays a confirmation summary, so that you will know
when you have completed all the required tasks. Then, you are ready to install the
NOS.
Notes:
1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters
or non-IBM adapters might require switch settings, additional device drivers, and
installation after the NOS is installed. See the documentation that comes with the
adapter.
2. Diagnostics for the server come in BIOS code or on a separate diagnostics CD.

24 xSeries 440:User’s Guide

System Partition
The ServerGuide program creates a 50 MB System Partition on the default drive. The
System Partition contains server-specific utility programs such as Remote Supervisor
Adapter disk operating system (DOS) utilities, system diagnostics, flash BIOS
updates, and other programs.
Note: Programs in the System Partition vary by server model, and not all server
models run utility programs from the System Partition. To determine which
ones do, start the Setup and Installation CD and view the online Overview.

After setup is complete, you can access programs in the System Partition by restarting
the server and pressing Alt+F1 when the prompt is displayed. The System Partition
menu displays the programs that are available on the server model.

Typical NOS Installation

The server supports the following network operating systems:
• Windows 2000 Server Family
• Select Linux operating systems
• Windows NT 4.0 Enterprise Edition (single SMP Expansion Module models only)

See “Features at a glance” on page 23 for details about the specific network operating
systems supported by ServerGuide.

You can use the ServerGuide program to shorten the installation time. The
ServerGuide program provides the necessary device drivers, based on the hardware
that you have and the NOS that you are installing. (If you prefer to install the NOS
without using ServerGuide, you can do so. (See the important information at
“Installing the NOS without ServerGuide” on page 26 for details.) The following is a
brief explanation of a typical ServerGuide NOS installation.
Note: Specific features and functions can vary with different versions of the
ServerGuide software
• After you have completed the setup process, the operating system installation
program starts. (You will need a copy of the NOS CD to complete the installation.)
• The ServerGuide program stores information about the server model, Remote
Supervisor Adapter, hard disk controllers, and network adapters. It then checks
the CD for newer device drivers. This information is stored and then passed to the
NOS installation program.
• With some NOS installations, you can create a NOS Replication Diskette for
setting up additional servers. The diskette will contain the Internet protocol (IP)
address, server name, and other selections.
• The ServerGuide program presents NOS partition options that are based on your
NOS selection and the installed hard disk drives.
• If you are installing the NOS from diskette, the ServerGuide program displays the
required diskettes that you must create, and the optional diskettes that you might
want to create. The diskettes that you can create are the device driver diskettes
for the installed adapters or controllers.

The ServerGuide program prompts you to insert the NOS CD and restart the server.
At this point, the installation program for the NOS (for example, Microsoft Windows
2000) takes control to complete the installation.

Chapter 2. Configuring your server 25

Setting up or updating multiple servers
You can use the ServerGuide program to create diskettes that help you set up or
update multiple servers. You can modify information on the diskettes as you use them
to set up or update other servers.
Note: Availability and function can vary by server model and by the hardware that is
installed.

You can create a Setup Replication Diskette, which contains your hardware
configuration selections. Use this diskette to replicate selections to other servers that
are of the same model.

You can create a NOS Replication Diskette, which contains the server name, domain
name, and other information that you need to complete multiple installations. This
feature supports servers running Windows 2000 and select Linux operating systems.

Installing the NOS without ServerGuide

If you have already configured the server hardware and you decide not to use the
ServerGuide program to install the NOS, download the latest NOS installation
instructions:
1. Go to http://www.ibm.com/pc/support/.
2. From the Browse the support site menu, click Servers.
3. From the Family menu, click xSeries 440.
4. On the left side of the page, click OS Installation to see the list of installation
instructions for the supported operating systems.
5. From the Operating System installation by Category menu, select a supported
operating system to see the list of installation instructions.

Setting up the Remote Supervisor Adapter

This section identifies the Remote Supervisor Adapter features, and prerequisites. It
also explains how to use the documentation effectively and how to cable and configure
the adapter for use on an Advanced System Management (ASM) network so that you
can manage the server from a remote location. For more detailed information, see the
Remote Supervisor Adapter User’s Guide on the Documentation CD.

Remote Supervisor Adapter features

The Remote Supervisor Adapter provides the following:
• Continuous health monitoring and control
• Advanced Predictive Failure Analysis® (PFA)
• Configurable notification and alerts
• Event logs that are timestamped, saved in nonvolatile memory, and can be
attached to e-mail alerts
• Remote graphics console redirection
• LAN, serial, and Advanced System Management (ASM) interconnect remote
access
• Point-to-point protocol (PPP) support
• Simple Network Management Protocol (SNMP)

26 xSeries 440:User’s Guide

 • Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP)
support
• Remote power control
• Microsoft Windows NT® and Windows 2000 blue-screen capture
• Remote firmware update and access to critical server settings
• Optional, independent power, which enables around-the-clock access to the
server, even if the server is powered off

Setup requirements
Before you set up the Remote Supervisor Adapter, you must download to a diskette,
the DOS Remote Supervisor Utility program from the World Wide Web at
http://www.ibm.com/pc/support.

Do the following before you set up the Remote Supervisor Adapter.

• Install the operating system on the server, using ServerGuide and the
documentation that comes with the operating system.
• You must install the agent component of UM Server Extensions to use the
following Advanced System Management (ASM) Web interface features:
— Shutdown O/S and then Power Off Server
— Shutdown O/S and then Restart Server
UM Server Extensions is on the system-management software CD that comes
with the server. For information about installing the agent component, see the
documentation that comes with the system-management CD.
• To configure the remote alert recipients for Director over LAN or Director over
modem, the remote alert recipient must be an IBM Director-enabled server with
UM Server Extensions.
• If you want to use a Web browser to access the Remote Supervisor Adapter
remotely, the supported Web browsers and browser requirements are:
— Microsoft Internet Explorer 4.0 (with Service Pack 1), or later
— Netscape Navigator 4.72, or later (version 6.0 is not currently supported)
— Java™ enabled Web browser (See your browser documentation or online Help
for instructions about enabling its Java support.)
— Support for JavaScript 1.2, or later (See your browser documentation or
online Help for instructions about enabling its JavaScript support.)
— Support of HTTP version 1.0, or later
— Minimum display resolution of 800 x 600 pixels and 256 colors
Note: The ASM Web interface and the ASM text-based interface do not support
the double-byte character set (DBCS) languages.

Chapter 2. Configuring your server 27

Using the documentation
The documentation for the Remote Supervisor Adapter includes the following
publications on the IBM Documentation CD.
• IBM Eserver xSeries 440 User’s Guide (this document, specifically the topics in
this section, which assist you with the cabling and configuring).
• Remote Supervisor Adapter User’s Guide for the IBM Eserver xSeries 440
This document explains how to configure and use an ASM network to manage the
server remotely through either the Web-based interface or the text-based user
interface.

Cabling and configuring the Remote Supervisor Adapter

Complete the following tasks to cable and configure the Remote Supervisor Adapter.
Note: After you initially configure the adapter, use the Web-based interface to create
a backup copy of the configuration. If you need to replace the adapter in the
future, this enables you to restore the configuration and resume normal
operation more quickly. See the Remote Supervisor Adapter User’s Guide for
the Eserver xSeries 440, on the IBM Documentation CD for details.
Task 1.
Connect the Ethernet and serial port cables. See “Cabling the Ethernet LAN
port and serial port:”.
Task 2.
Perform the initial configuration to enable remote access to the Remote
Supervisor Adapter. See “Enabling remote access to the adapter:” on page
30. This enables you to:
1. Configure the Ethernet port
2. Configure the serial (COM) port
3. Set up the point-to-point protocol
Task 3.
Configure the remote control password to enable the ASM Web interface
remote control features. See “Configuring the remote control password:” on
page 37.
Task 4.
Install the ASM device drivers. See “Installing Advanced System
Management device drivers:” on page 35.

For service, assistance, or additional information on the World Wide Web, see
Chapter 3, “Getting help and technical assistance” on page 47.

Cabling the Ethernet LAN port and serial port: This section describes
how to cable the Remote Supervisor Adapter. You can manage the server remotely
through the Remote Supervisor Adapter using one of the user interfaces and one of
the connection methods that are described in Table 1 on page 29. Choose the
interface method you want to use to perform remote management; then, perform the
indicated cabling procedure.

If you plan to set up an ASM interconnect network, before you begin cabling the
server, see “Using the ASM interconnect network” on page 38 for instructions about
cabling the ASM interconnect port and setting up the network. You might want to
review the information in “ASM interconnect network configuration examples:” on page
42 before you connect the cables. Then, return here to start the cabling procedures.

28 xSeries 440:User’s Guide

Table 1. Cabling tasks to enable remote access to the Remote Supervisor Adapter

User interface to
Connection to Remote For the cabling procedure,
Remote Supervisor
Supervisor Adapter see:
Adapter
ASM Web interface using LAN using the Ethernet port “Cabling the Ethernet LAN
the HTTP protocol port:”
Text-based user interface
using the TELNET
protocol
Text-based user interface Serial (COM) port “Cabling the serial (COM) port:”
using a modem or a null
modem
ASM Web interface using
point-to-point (PPP)
protocol
Text-based user interface
using the TELNET
protocol over PPP

Cabling the Ethernet LAN port: Complete the following steps to attach the Ethernet
cables.

Attention: To avoid damage to the Ethernet connector on the Remote Supervisor

Adapter, do not plug the ASM Interconnect module into the Ethernet port.
1. Connect one end of a Category 3 or Category 5 Ethernet cable to the Ethernet
port on the Remote Supervisor Adapter. Connect the other end of the Ethernet
cable to the network.
2. Check the Ethernet LEDs to ensure that the network connection is working. The
following illustration shows the location of the LEDs.
Ethernet activity
LED (green)
Ethernet link
Error LED LED (green)
(amber)
P- P

Ethernet link LED

The green Ethernet link LED is lit when the Ethernet cable is connected
properly.
Ethernet activity LED
The green Ethernet activity LED flashes when there is Ethernet activity.
If you want to use the serial port connection, continue with “Cabling the serial
(COM) port:”; otherwise, go to “Configuring the adapter:” on page 30.

Cabling the serial (COM) port: To cable the serial (COM) port, connect a modem
or null modem cable to the serial port on the Remote Supervisor Adapter.

Continue with “Configuring the adapter:” on page 30.

Chapter 2. Configuring your server 29

 Configuring the adapter: This section describes the following:
• Enabling remote access to the Remote Supervisor Adapter
• Installing ASM device drivers

These procedures assume that you have an operational keyboard and pointing device
attached to the server.

Enabling remote access to the adapter: The Remote Supervisor Adapter requires
configuration to enable remote access through either the Ethernet port or the serial
port. From Table 2, choose the interface method that you want to use to perform
remote management; then, perform the indicated configuration procedure.
Note: For detailed information about using the ASM Web interface and the text-
based user interface, see the Remote Supervisor Adapter User’s Guide on the
IBM Documentation CD.

Table 2. Configuration tasks to enable remote access to the Remote Supervisor Adapter

User interface to Remote Connection to Remote For the configuration

Supervisor Adapter Supervisor Adapter procedure, see:
ASM Web interface using LAN using the Ethernet port “Configuring the Ethernet
the HTTP protocol settings for Web-based remote
access:” on page 31
Text-based user interface
using the TELNET protocol
Text-based user interface Serial (COM) port “Configuring the serial port for
using a modem or a null text-based remote access:” on
modem page 32 and “Setting up point-
to-point protocol:” on page 34
ASM Web interface using
point-to-point (PPP)
protocol
Text-based user interface
using the TELNET protocol
over PPP

30 xSeries 440:User’s Guide

Configuring the Ethernet settings for Web-based remote
access: If you have an accessible, active, and configured dynamic host configuration
protocol (DHCP) server on the network, the hostname, IP address, gateway address,
subnet mask, and DNS server IP address are set automatically. You do not need to
perform further configuration tasks to enable the Ethernet connection because the
default value for the DHCP Setting field is Enabled. If you need to configure the serial
port, go to “Configuring the serial port for text-based remote access:” on page 32;
otherwise, go to “Configuring the remote control password:” on page 37.

If you do not have a DHCP server on the network, complete the following steps to
configure the Ethernet settings.
1. With the server turned off, insert the diskette with the downloaded utility program
into the diskette drive; then, turn on the server.
2. The utility starts automatically, displaying the Remote Supervisor Utility window.
3. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.
4. Use the arrow keys to select Ethernet Settings; then, press Enter.
The Ethernet Settings window opens, as shown in the following illustration.
Note: The values in the window are only examples; your settings might be
different.

5. Use the arrow keys to navigate to each field. Your system administrator can
provide the information for the following fields:
Network Interface
The default value is Enabled; verify that it is still set to Enabled.
IP Address
Type the IP address of the Remote Supervisor Adapter.
Subnet Mask
Type the subnet mask used by the Remote Supervisor Adapter. The
default value is 255.255.255.0.
Gateway
Type the IP address of the gateway.
Host Name
Type the hostname of the Remote Supervisor Adapter. The default
hostname is ASMA<burned-in MAC address>.

Chapter 2. Configuring your server 31

 For detailed information about the Ethernet settings, see the Remote Supervisor
Adapter User’s Guide on the IBM Documentation CD.
6. Change the DHCP Setting field to Disabled. The default value is Enabled.
7. Press F6 to apply the change.
8. Press Esc. After the Warning window opens, press Enter to restart the Remote
Supervisor Adapter.
9. Press Esc to return to the Configuration Settings window.

If you need to configure the serial port, go to “Configuring the serial port for text-
based remote access:”.
10. Press Esc to return to the Utility program main window.
11. Use the arrow keys to select Exit Utility from the menu or press Esc to close the
Utility program.
12. Remove the diskette from the server. The server restarts automatically.
13. If you also want to configure the serial port, continue with “Configuring the serial
port for text-based remote access:”. Otherwise, go to “Installing Advanced
System Management device drivers:” on page 35.

Configuring the serial port for text-based remote access: Complete the following
steps to configure the Remote Supervisor Adapter serial port for access using a
modem or null modem. If you completed the procedure for configuring the Ethernet
port and the Configuration Settings window is open, go to step 4
1. With the server turned off, insert the diskette with the downloaded utility program
into the diskette drive; then, turn on the server.
2. The utility starts automatically, displaying the Remote Supervisor Utility window.
3. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter.
The Configuration Settings window opens.
4. Use the arrow keys to select Modem Settings; then, press Enter.
The Modem Settings window opens, as shown in the following illustration.
Note: The values in the window are only examples; your settings might be
different.

5. Verify the following serial port values:

32 xSeries 440:User’s Guide

 Baud Rate
The default is 57600. Make sure that the baud rate matches the baud
rate of the device you are connecting to the serial port on the Remote
Supervisor Adapter.
Dedicated to ASM
The default is Disabled. If you are using point-to-point protocol (PPP), set
this field to Enabled. If the value in this field is Enabled when the server is
restarted, the serial port remains dedicated to system management and
is not returned to the operating system.
You can dedicate the integrated serial port on the Remote Supervisor
Adapter to system management or share it with the operating system. If
the serial port is dedicated to system management, it serves only the
Remote Supervisor Adapter and is always available for dial-in or dial-out
alerting purposes. You cannot view the port using the operating system
or any application.
Note: To use this serial port, you must first install the ASM device drivers
as described in “Installing Advanced System Management device
drivers:” on page 35.
If the serial port is shared with the operating system, it is dedicated to the
Remote Supervisor Adapter only while the server is turned off or during
POST. The port is returned to the operating system after POST
completes. You can view the port using the operating system or any
application. The Remote Supervisor Adapter takes over the port from the
operating system only when information about a critical event is received.
The Remote Supervisor Adapter dials out and transmits an alert and
keeps the port dedicated until the server is restarted. The port is no
longer available to the operating system or applications.
Parity
The default is None.
Stop Bits
The default is 1.
Note: The data bits value is preset to 8 and cannot be changed.
For detailed information about the serial port and modem settings, see the
Remote Supervisor Adapter User’s Guide on the IBM Documentation CD.
6. If you made changes to the serial port settings, press F6 to apply the change.
7. Press Esc to return to the Configuration Settings window.

If you need to set up point-to-point protocol, go to “Setting up point-to-point

protocol:” on page 34.
8. Press Esc to return to the Utility program main window.
9. Use the arrow keys to select Exit Utility from the menu, or press Esc to close the
Utility program.
10. Remove the diskette from the diskette drive. The Remote Supervisor Adapter
restarts automatically.
11. Continue with “Setting up point-to-point protocol:” on page 34.

Chapter 2. Configuring your server 33

 Setting up point-to-point protocol: The Remote Supervisor Adapter serial port
supports point-to-point protocol (PPP). PPP enables TCP/IP communication over the
serial port, which enables Web-based management and TELNET sessions over a
modem. To set up PPP, complete the following steps. If you completed the procedure
for configuring the serial port and the Configuration Settings window is open, go to
step 4.
1. With the server turned off, insert the downloaded utility program into the diskette
drive; then, turn on the server.
2. The utility starts automatically, displaying the Remote Supervisor Utility window.
3. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter.
The Configuration Settings window opens.
4. Use the arrow keys to select PPP Settings; then, press Enter.
The PPP Settings window opens, as shown in the following illustration.
Note: The values in the window are only examples; your settings might be
different.

5. Use the arrow keys to navigate to each field. Verify the values in the following
fields:
Network Interface
The default is Disabled. Change this field to Enabled.
IP Address
The default value is 192.96.1.1. You can use the default value or another
value, but the server must be able to establish a connection to that
address. The default IP address (local and remote) is easily
reconfigurable.
Subnet Mask
The default value is 255.255.255.255.
Line Type
The value is set to PPP.
Remote IP Address
The default value is 192.96.1.2.

34 xSeries 440:User’s Guide

 Authentication Protocol
The default is CHAP then PAP. Make sure that the value in this field
matches your client settings.
For detailed information about the PPP settings, see the information about
configuring PPP access over a serial port in the Remote Supervisor Adapter
User’s Guide on the IBM Documentation CD.
6. Press F6 to apply the changes.
7. Press Esc. After the Warning window opens, press Enter to restart the Remote
Supervisor Adapter.
8. Press Esc to return to the Configuration Settings window.

If you need to configure the serial port, go to “Configuring the serial port for text-
based remote access:” on page 32.
9. Press Esc to return to the Utility program main window.
10. Use the arrow keys to select Exit Utility from the menu or press Esc to close the
Utility program.
11. Remove the diskette from the diskette drive. The server restarts automatically.
12. Continue with “Installing Advanced System Management device drivers:”.

Installing Advanced System Management device drivers: You must install the
ASM device drivers for the server. The device drivers enable communication between
the Remote Supervisor Adapter and the server in which it is installed. You can obtain
the most current device drivers from the World Wide Web at
http://www.ibm.com/pc/support/.

The following sections describe the procedure for installing the ASM device drivers for
the server, depending on your operating system.
Notes:
1. If you are installing device drivers manually, note the following requirements:
• Make sure that the operating system is installed on the server before you
install the ASM device drivers. For information about installing the operating
system, see the documentation that comes with the operating system.
• Before installing the ASM device drivers for the Remote Supervisor Adapter,
stop any system-management application.
2. If you are using ServerGuide to install device drivers and your operating system is
either Microsoft Windows NT or Windows 2000, ServerGuide installs the ASM
device drivers automatically.
• Windows 2000: Continue with “Installing Windows 2000 ASM device drivers:”
• Windows NT: Go to “Installing Windows NT ASM device drivers:” on page 36.

After you install the ASM device drivers, go to “Configuring the remote control
password:” on page 37 to set the remote control password.

Installing Windows 2000 ASM device drivers: To install the ASM device drivers for
Windows 2000, complete the following steps.
Notes:
1. Do not use the Hardware Wizard to install the drivers. If the Hardware Wizard
starts itself for the installation of any System Management Driver hardware, exit
the Hardware Wizard by selecting Cancel.
2. If IBM Netfinity® Director, IBM Director, or UM Services is running on the server,
stop the system-management application before proceeding.

Chapter 2. Configuring your server 35

 Complete the following steps to manually install the Windows 2000 ASM device
drivers.
1. Open a command prompt.
2. If you are installing from a diskette, type: A:\WIN2000\SETUP, where A is the drive
letter of the diskette drive.
3. If you are installing from a CD, type: D:\DD\WIN2000\SETUP, where D is the drive
letter of the CD-ROM drive.
4. Follow the directions that display on the screen.
5. Go to “Configuring the remote control password:” on page 37.

Installing Windows NT ASM device drivers: Choose one of the following methods to
install the ASM device drivers for Windows NT:
• Non-interactive
The non-interactive method for installing the ASM device drivers accepts the
default values for any window prompts that appear. You are prompted to respond
only if an error occurs during installation.
• Interactive
The normal (interactive) method for installing the ASM device drivers prompts you
with instructions and waits for you to respond before continuing with the
installation.
Note: If IBM Netfinity Director, IBM Director, UM Services, or IBM Netfinity Manager
is running on the server, stop the system-management application before
proceeding.

Using the non-interactive method: Complete the following steps to use the non-
interactive method.
1. Open a Windows NT command prompt; then, type one of the following
commands:
• If the installation is from a diskette, type:
A:\NT\SETUP -q
(where A is the drive letter assigned to the diskette drive).
Press Enter.
• If the installation is from a CD, type:
D:\DD\NT\SETUP -q
(where D is the drive letter assigned to the CD-ROM drive).
Press Enter.
2. Follow the instructions that appear in the window.
3. Go to “Configuring the remote control password:” on page 37.

36 xSeries 440:User’s Guide

Using the interactive method: Complete the following steps to use the interactive
method.
1. Open a Windows NT command prompt; then, type one of the following
commands:
• If the installation is from a diskette, type:
A:\NT\SETUP
(where A is the drive letter assigned to the diskette drive).
Press Enter.
• If the installation is from a CD, type:
D:\DD\NT\SETUP
(where D is the drive letter assigned to the CD-ROM drive).
Press Enter.
2. Follow the instructions that appear in the window.
3. Continue with “Configuring the remote control password:”.

Configuring the remote control password: If you want to use the remote control
features of the Remote Supervisor Adapter ASM Web interface, you must configure
the remote control password using the Configuration/Setup Utility program that comes
with the server. This program is part of the basic input/output system (BIOS) code.

To set up a remote control password, complete the following steps:

1. Start the server, and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup is displayed, press F1.
The Configuration/Setup Utility main menu window opens.
3. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select System Security;
then, press Enter. The System Security window opens.
4. Select Remote Control Security Settings; then, press Enter. The Remote
Control Security Settings window opens.
5. Enter the Remote Control Password that you will use each time you log into the
remote control features of the Remote Supervisor Adapter ASM Web Interface.
6. Select Save New Remote Control Password; then, press Enter.
7. In the System Security window, press Esc.
8. Select Save Settings; then, press Enter.
9. Confirm your selection; then, exit the Configuration/Setup Utility.
10. Continue with “Completing the configuration:”.

Completing the configuration: To complete the configuration of the Remote

Supervisor Adapter, see the Remote Supervisor Adapter User’s Guide on the IBM
Documentation CD. The tasks include the following:
• Defining the login IDs and passwords
• Selecting the events that will receive alert notification
• Monitoring remote server status using the ASM Web interface or a text-based
user interface
• Controlling the server remotely

Chapter 2. Configuring your server 37

 If you want to set up an ASM interconnect network and have not already done so,
continue with “Using the ASM interconnect network”. If you do not want to set up an
ASM interconnect network, Remote Supervisor Adapter configuration is now
complete. To start managing the server remotely, see the Remote Supervisor Adapter
User’s Guide on the IBM Documentation CD.

Using the ASM interconnect network

This section explains how to configure and connect the server to function within an
ASM interconnect network.

The ASM interconnect network can include as many as 12 individual ASM

connections in a single bus. These connections can include Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters. When the clients and servers
are connected, they use the ASM interconnect network to share ASM resources,
information, and alerts among multiple servers, without having to add additional
communications hardware or network interface adapters.

An ASM interconnect network provides two levels of functionality. First, the ASM
interconnect network enables you to configure settings and to control the servers
where other Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters
on the network reside. Second, the ASM interconnect network enables other
interconnect network devices to use the resources (Ethernet or modem) of other
Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters in the ASM
interconnect network for sending alerts. This interconnect network is used when
Remote Supervisor Adapters, ASM processors, or ASM PCI Adapters cannot send an
alert and must forward the information to another one of these devices to send the
alert.

Planning and cabling the interconnect

network: To support the most recent ASM features, a Remote Supervisor Adapter
must be the main gateway interconnect to the ASM interconnect bus if the bus also
includes servers with ASM PCI adapters or ASM processors. The Remote Supervisor
Adapter forwards the ASM information generated by the servers attached to the ASM
interconnect bus to other servers on the Ethernet network. The connected ASM
processors and ASM PCI Adapters are managed through the new user interface and
Web browser access of the Remote Supervisor Adapter.
Note: To ensure the stability of the system, you must have the most current level of
firmware installed on the Remote Supervisor Adapter that is the main
interconnect gateway for the ASM interconnect network. The most current
level of firmware is available on the World Wide Web at
http://www.ibm.com/pc/support. For more information on updating firmware,
see the Remote Supervisor Adapter User’s Guide for the xSeries 440 on the
Documentation CD.

You must connect an ASM Interconnect module to the Remote Supervisor Adapter
and to each xSeries 440 server that you connect to the ASM interconnect network
bus.

Attention: To avoid damage to the Ethernet connector on the Remote Supervisor

Adapter, do not plug the ASM Interconnect module into the Remote Supervisor
Adapter Ethernet port.

38 xSeries 440:User’s Guide

To connect the servers, note the following setup and configuration considerations:
• Make sure that the ASM interconnect network is set up as a bus, not as a ring.
You must connect the servers to the ASM interconnect network in a series, with
terminated beginning and end points.
• Make sure that the total combined length of all Ethernet cables connecting the
server in the ASM interconnect network does not exceed 91 M (300 ft).
• Each Remote Supervisor Adapter, ASM PCI adapter, or ASM processor that is
connected to the ASM interconnect network bus counts as one connection. For
example, if an ASM PCI adapter is installed in a server that has an ASM
processor, the processor and the adapter connect to each other using one ASM
interconnect connection, but the processor and the adapter count as two
connections on the ASM interconnect network bus.

Forwarding alerts: Remote Supervisor Adapters, ASM PCI adapters, and ASM
processors that are connected to an ASM interconnect network share resources and
system-management information. This section provides information on how alerts are
forwarded in the ASM interconnect network.

During normal operation, each Remote Supervisor Adapter, ASM processor, or ASM
PCI adapter on the ASM interconnect network communicates with the other
processors and adapters on the network. Processors or adapters that have a modem
or Ethernet connection notify the other processors and adapters that these
communications resources are available for use by other servers on the ASM
interconnect network. These resources are then used as ASM interconnect network
resources, enabling Remote Supervisor Adapters, ASM processors, or ASM PCI
adapters on the ASM interconnect network to send alerts using a modem or the
network, even if they do not have a modem or network connection physically attached.

When alerts are generated, they are forwarded to the Remote Supervisor Adapter,
ASM processor, or ASM PCI adapter on the ASM interconnect network that has the
communication resources to forward the alert. If no system on the ASM interconnect
network meets the requirements, the alert is set for transmission if the connection type
is configured or becomes available later.

If multiple modems or network connections exist in the ASM interconnect network, you
cannot specify which system will receive an alert or which will use its modem or
network connection to forward the alert. If an alert is forwarded to a Remote
Supervisor Adapter, ASM processor, or ASM PCI adapter that is unable to deliver the
alert (for example, the modem it is configured to use has failed or the network cannot
resolve the destination IP address), the processor or adapter attempts to forward the
alert to another system on the ASM interconnect network that has the communication
resources to forward the alert.

Alerts are typically sent only once (per connection type), but an alert is forwarded to
another interconnect device if the resources exist on other interconnect devices in the
network. For example, on a three ASM processor network where ASM processor 1
generates a modem alert, but does not have a modem and the other ASM processors
have modems, the following might occur:

If ASM processor 1 generates an alert and the modem is unplugged from ASM
processor 2 45 seconds prior to ASM processor 1 generating the alert, ASM
processor 1 forwards the alert to ASM processor 2, having previously determined that
ASM processor 2 has an available modem. When ASM processor 2 receives the
forwarded alert, it determines that a modem is attached to ASM processor 3, and
forwards the alert. Therefore, depending upon the time frame (45 seconds) within
which a resource (modem) fails, the alert might be forwarded multiple times until an
interconnect device can send the alert.

Chapter 2. Configuring your server 39

 Cabling for the ASM interconnect network: Depending upon the servers
you have, you might need additional ASM Interconnect modules or Category 5 or
Category 3 Ethernet cables. The following table lists some IBM Netfinity and IBM
xSeries products, and indicates whether you need to use an ASM Interconnect
module to set up the ASM interconnect network.

Server Name ASM Interconnect module needed

Netfinity 4500R yes
Netfinity 5000 yes
Netfinity 5500 yes
Netfinity 5500-M10 yes
Netfinity 5500-M20 yes
Netfinity 5600 yes
Netfinity 6000R no
Netfinity 7100 no
Netfinity 7600 no
xSeries 220 yes
xSeries 232 yes
xSeries 240 yes
xSeries 330 The ASM interconnect module is required to link
the Remote Supervisor Adapter to the
microprocessor in the server. Use the RS-485
ports to create the ASM interconnect network.
xSeries 340 yes
xSeries 342 yes
xSeries 350 no
xSeries 360 yes
xSeries 440 yes

For the servers that do not need an ASM Interconnect module, a module is still
needed to connect the Remote Supervisor Adapter in the gateway server to the
integrated ASM processor. After you make that connection, you can connect the
servers together using their ASM interconnect ports. For additional information, see
“ASM interconnect network configuration examples:” on page 42.

Connecting the ASM Interconnect module to the

xSeries 440: The ASM Interconnect module connects the Remote Supervisor
Adapter to the ASM interconnect network. This module must be purchased separately.
To connect the ASM interconnect module to the Remote Supervisor Adapter,
complete the following steps.

Attention: To avoid damage to the Ethernet connector, do not plug the ASM
interconnect module into the Remote Supervisor Adapter Ethernet port.
1. Connect the ASM Interconnect module 򍦠1򐂰 to the Remote Supervisor Adapter
ASM interconnect (peer-to-peer) port 򍦠2򐂰 as shown in the following illustration.
This port is on the edge of the Remote Supervisor Adapter that is accessible from
the rear of the server and is labeled RS485.

40 xSeries 440:User’s Guide

2. Connect one or two Category 3 or Category 5 Ethernet cables to the other end of
the ASM Interconnect module.
3. Continue with “ASM interconnect network configuration examples:” on page 42.

Chapter 2. Configuring your server 41

 ASM interconnect network configuration
examples: The illustrations in this section show sample ASM interconnect network
configurations.

The following illustration shows an Ethernet cable connecting the remote administrator
system to the Remote Supervisor Adapter that is installed in an xSeries 440. Server 1
uses the LAN connection to forward system-management data generated by the other
xSeries 440s in the ASM interconnect network bus to the remote system-
management administrator.

Remote system
management administrator system

Ethernet

xSeries 440
Server 3

xSeries 440
Server 2
RS-485
terminator plug
xSeries 440
Server 1 ASM
RS-485 Interconnect
terminator plug modules

Note: The ASM Interconnect module is connected to the RS485 port on the
back panel of the Remote Supervisor Adapter in each server.

42 xSeries 440:User’s Guide

The following illustration shows a modem connected to the serial port of the Remote
Supervisor Adapter in the xSeries 440 on the left, a modem connected to the serial
port of the Remote Supervisor Adapter in the xSeries 440 on the right, and a modem
connected to the remote administrator system. Placing modems at opposite ends of
the ASM interconnect network bus ensures that if an ASM interconnect connection in
the bus fails, all of the servers on the ASM interconnect network have access to a
modem to forward system-management data to the remote system-management
administrator.

Remote system
management
administrator system

Modem

Modem

Modem

xSeries 440

xSeries 440

Note: A Remote xSeries 440 ASM

Supervisor Adapter is
Interconnect
required in each server.
modules

Note: The ASM Interconnect module is connected to the RS485 port on the
back panel of the Remote Supervisor Adapter in each server.

Chapter 2. Configuring your server 43

Configuring the Gigabit Ethernet controller
The server comes with an integrated Ethernet controller. This controller provides an
interface for connecting to 10-Mbps, 100-Mbps, or 1000-Mbps networks and provides
full duplex (FDX) capability, which enables simultaneous transmission and reception
of data on the Ethernet local area network (LAN).

When you connect your server to the network, the Ethernet controller automatically
detects the data-transfer rate (10-Mbps, 100-Mbps, or 1000-Mbps) on the network and
then sets the controller to operate at the appropriate rate. In addition, if the Ethernet
ports that your server is connected to support auto-negotiation, the Gigabit Ethernet
controller will set the appropriate duplex state. That is, the Ethernet controller will
adjust to the network data rate, whether the data rate is standard Ethernet (10BASE-
T), Fast Ethernet (100BASE-TX/1000BASE-T), half duplex (HDX), or full duplex
(FDX). The controller supports half-duplex (HDX) and full-duplex (FDX) modes at both
speeds.
Note: See the documentation on the Broadcom NetXtreme Gigabit Ethernet
Software CD that came with your server for information about configuring the
Ethernet controller.

High-performance Ethernet modes

Your Ethernet controller supports optional modes, such as teaming, load balancing,
fault tolerance, and virtual LANs, which provide higher performance, security, and
throughput for your server. These modes apply to the integrated Ethernet controller
and to the controllers on supported Ethernet adapters, such as the IBM 10/100/1000
Ethernet Adapter or the IBM 10/100/1000 EtherJet™ PCI family of adapters.

Teaming mode: Your Ethernet controller provides options, called teaming

options, that apply to supported Ethernet controllers. A team can consist of two or
more Ethernet controllers, two Ethernet adapters, or a mix of integrated Ethernet
controllers and Ethernet adapters. These options increase throughput and fault
tolerance when running with Windows 2000, Windows NT 4.0, Linux, or NetWare 4.1x
or later.
• Adapter fault tolerance (AFT) provides automatic redundancy for your Ethernet
controllers. You can configure either one of the integrated Ethernet controllers or
an Ethernet adapter as the primary Ethernet controller. If the primary link fails, the
secondary controller takes over. When the primary link is restored to an
operational state, the Ethernet traffic switches back to the primary Ethernet
controller. Adapter fault tolerance supports from two to four controllers per team.
• Adaptive load balancing (ALB) enables you to balance the transmission data
flow among two to four controllers. ALB also includes the AFT option. You can use
ALB with any 100BASE-TX/1000BASE-T switch.
• Cisco Fast EtherChannel (FEC) creates a team of two to four controllers to
increase transmission and reception throughput. FEC also includes the AFT
option. You can use FEC only with a switch that has FEC capability.

If you use supported Ethernet adapters in your server, refer to the documentation that
comes with the adapters for more information about the teaming modes.

Virtual LAN mode: A virtual LAN (VLAN) is a logical grouping of network

devices put together as a LAN, regardless of their physical grouping or collision
domains. Using VLANs increases network performance and improves network
security.

44 xSeries 440:User’s Guide

VLANs offer you the ability to group users and devices together into logical
workgroups. This can simplify network administration when connecting clients to
servers that are geographically dispersed across a building, campus, or enterprise
network.

Typically, VLANs are configured at the switch and any computer can be a member of
one VLAN per installed network adapter. Your Ethernet controller supersedes this by
communicating directly with the switch, enabling multiple VLANs on a single network
adapter (up to 64 VLANs).

To set up VLAN membership, your Ethernet controller must be attached to a switch

that has VLAN capability.

To join a VLAN from Microsoft Windows NT 4.0:

1. Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the server. See your switch documentation for more information.
2. Double-click the Network icon in the Control Panel window.
3. On the Adapters page, select the adapter you want to be on the VLAN and click
Properties.
4. Select the Load Balance/Virtual LAN tab.
5. Type the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of the
switch. The ID range is from 1 to 1000. The VLAN name is for information only
and does not need to match the name on the switch.
6. Click OK. Repeat steps 3 through 5 for each VLAN that you want the server to
join. The VLANs that you add are listed on the Configuration page.
7. Click Close and restart the computer.

Priority Packet mode: Priority Packet is a traffic-prioritization utility that enables

you to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because you
set this priority at the host or entry point of the network, the network devices can base
forwarding decisions on priority information defined in the packet.

IEEE 802.1p is an IEEE standard for tagging, or adding additional bytes of information
to packets with different priority levels. Packets are tagged with 4 additional bytes,
which increase the packet size and indicate a priority level. When you send these
packets out on the network, the higher priority packets are transferred first. Priority
packet tagging (also known as Traffic Class Expediting) enables the Ethernet
controller to work with other elements of the network (such as switches and routers) to
deliver priority packets first. You can assign values to packets based on their priorities
when you use the IEEE 802.1p standard for packet tagging. This method requires a
network infrastructure that supports packet tagging. The routing devices receiving and
transferring these packets on your network must support 802.1p for tagging to be
effective.

To enable support for priority packets, you must go to the integrated Ethernet
controller Properties Advanced tab and enable the 802.1p QOS feature.

Chapter 2. Configuring your server 45

Ethernet port connector
The following illustration shows the pin-number assignments for the RJ-45 connector.
These assignments apply to both 10BASE-T and 100/1000BASE-TX devices.

Activity LED Link LED

(green) (green)

8 1

46 xSeries 440:User’s Guide

Chapter 3. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This appendix contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your xSeries or
IntelliStation® system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem
yourself:
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system is turned on.
• Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
• Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers.
• Use an IBM discussion forum on the IBM Web site to ask questions.

You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the publications
that are provided with your system and software. The information that comes with your
system also describes the diagnostic tests that you can perform. Most xSeries and
IntelliStation systems, operating systems, and programs come with information that
contains troubleshooting procedures and explanations of error messages and error
codes. If you suspect a software problem, see the information for the operating system
or program.

Using the documentation

Information about your IBM xSeries or IntelliStation system and preinstalled software,
if any, is available in the documentation that comes with your system. That
documentation includes printed books, online books, README files, and help files.
See the troubleshooting information in your system documentation for instructions for
using the diagnostic programs. The troubleshooting information or the diagnostic
programs might tell you that you need additional or updated device drivers or other
software. IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates. To access these
pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Also, you can
order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM
IntelliStation information is http://www.ibm.com/pc/intellistation/.

You can find service information for your IBM products, including supported options, at
http://www.ibm.com/pc/support/. If you click Profile from the support page, you can

© Copyright IBM Corp. 2002 47

 create a customized support page. The support page has many sources of
information and ways for you to solve problems, including:
• Diagnosing problems, using the IBM Online Assistant
• Downloading the latest device drivers and updates for your products
• Viewing Frequently Asked Questions (FAQ)
• Viewing hints and tips to help you solve problems
• Participating in IBM discussion forums
• Setting up e-mail notification of technical updates about your products

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation workstations,
and appliances. For information about which products are supported by Support Line
in your country or region, go to http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers.

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7
days a week. In the U.K., these services are available Monday through Friday, from 9
a.m. to 6 p.m.

48 xSeries 440:User’s Guide

Appendix A. Warranty information

Warranty information
This section contains information about your warranty period and the service and
support that are provided by your warranty.

Warranty period
The warranty period varies by machine type and country or region.

Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country or region where
service is performed.

Prior to on-site warranty service, you are required to go through problem

determination with an IBM service specialist call center technician.

A warranty period of 3 years on parts and 1 year on labor means that IBM will provide
warranty service without charge for:
1. parts and labor during the first year of the warranty period
2. parts only, on an exchange basis, in the second and third years of the warranty
period. IBM will charge you for any labor it provides in performance of the repair or
replacement.

The IBM Machine Warranties Web site at

http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide
overview of the IBM Statement of Limited Warranty for IBM Machines, a glossary of
terms used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ),
and links to Product Support Web pages. The IBM Statement of Limited Warranty is
available from this Web site in 29 languages in Portable Document Format (PDF).

Machine - IBM Eserver xSeries 440

Country or region Warranty period Service delivery method

All 1 year On-site

Problem determination: Prior to on-site warranty service, you are required to

go through problem determination with an IBM service specialist call center
technician. The service specialist will run diagnostic tests on the hardware and check
the software.

Running diagnostics: The IBM service specialist will help you determine whether
your equipment is functioning as specified. It might be necessary to isolate the failing
xSeries, Netfinity, or IntelliStation system; IBM component; or both from any active
production environment to run diagnostics and perform defect-isolation programs. You
are responsible for making the system, IBM component, or both available for running
diagnostics and defect-isolation programs.

Checking software: The IBM service specialist will help you ensure that the correct
BIOS code, firmware, device drivers, and other supporting IBM software are installed
and correctly configured. It might be necessary to manually gather information about
the relevant software levels or run IBM-approved utility programs to gather this

© Copyright IBM Corp. 2002 49

 information. It might be necessary to isolate the failing system from any active
production environment to gather this information. You are responsible, with
assistance from the service specialist, for gathering this information. The IBM
Statement of Limited Warranty does not include on-site assistance with this activity.

Warranty service and support: With the original purchase of an IBM xSeries
or IntelliStation system, you have access to extensive service and support. During the
IBM Machine warranty period, you may call IBM or your reseller for problem-
determination assistance under the terms of the IBM Statement of Limited Warranty.

The following services are available during the warranty period:

• Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
• IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service, either on-site or at an IBM service center as
determined by IBM.
• Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
• Customer replaceable units (CRUs) - Some parts of IBM xSeries and
IntelliStation systems are designated as customer replaceable units. IBM ships
CRUs to you for replacement by you. CRUs include keyboards, monitors, memory,
diskette drives, hard disk drives, and mice (this list is not inclusive of all CRUs).

The following items are not covered under warranty service:

• Replacement or use of non-IBM parts. All IBM parts contain a 7-character
identification in the format IBM FRU XXXXXXX.
• Identification of software problem sources.
• Installation of customer replaceable units (CRUs).
• Installation and configuration of BIOS code, firmware, or device drivers that are
designated as customer installable.

See the IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.

Please have the following information ready when you call:

• The machine type and model of your IBM hardware product (if available)
• Serial numbers of your IBM hardware products
• A description of the problem
• The exact wording of any error messages
• Hardware and software configuration information

International Warranty Service: If you travel with your xSeries or

IntelliStation system or relocate it to a country or region where your system is sold and
serviced by IBM or IBM resellers authorized to perform warranty service, International
Warranty Service (IWS) is available during the warranty period. Eligible IBM systems
are identified by their four-digit machine types.

You can obtain IWS through the service delivery method (such as depot, carry-in, or
on-site) provided in the servicing country or region. Service methods and procedures
vary by country or region, and some service or parts might not be available in all

50 xSeries 440:User’s Guide

countries and regions. Service centers in certain countries or regions might not be
able to service all models of a particular machine type. In addition, some countries or
regions might have fees and restrictions that apply at the time of service.

To determine whether your system is eligible for IWS, go to

http://www.ibm.com/pc/support/ and click Warranty lookup.

Purchasing additional services: During and after the warranty period, you
can purchase additional services, such as support for IBM and non-IBM hardware,
operating systems, and application programs; network setup and configuration;
upgraded or extended hardware repair services; and custom installations. Service
availability and service name might vary by country or region.

For more information about these services, contact your IBM marketing
representative.

Appendix A. Warranty information 51

IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part 1 - General Terms: This Statement of Limited Warranty includes Part 1 -
General Terms and Part 2 - Country-unique Terms. The terms of Part 2 replace or
modify those of Part 1. The warranties provided by IBM in this Statement of Limited
Warranty apply only to Machines you purchase for your use, and not for resale, from
IBM or your reseller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them. The
term “Machine” does not include any software programs, whether pre-loaded with the
Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the
following warranties apply only in the country where you acquire the Machine. Nothing
in this Statement of Limited Warranty affects any statutory rights of consumers that
cannot be waived or limited by contract. If you have any questions, contact IBM or your
reseller.

The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from
defects in materials and workmanship and 2) conforms to IBM's Official Published
Specifications (“Specifications”). The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your sales receipt is
the Date of Installation unless IBM or your reseller informs you otherwise.

If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.

Extent of Warranty: The warranty does not cover the repair or exchange of a
Machine resulting from misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, or failure caused by a product
for which IBM is not responsible. The warranty is voided by removal or alteration of
Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE

ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free
operation of a Machine. Any technical or other support provided for a Machine under
warranty, such as assistance via telephone with “how-to” questions and those
regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES
OF ANY KIND.

Warranty Service: To obtain warranty service for a Machine, contact IBM or your
reseller. If you do not register your Machine with IBM, you may be required to present
proof of purchase.

During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their Specifications.
IBM or your reseller will inform you of the available types of service for a Machine

52 xSeries 440:User’s Guide

based on its country of installation. At its discretion, IBM or your reseller will 1) either
repair or exchange the failing Machine and 2) provide the service either at your
location or a service center. IBM or your reseller will also manage and install selected
engineering changes that apply to the Machine.

Some parts of IBM Machines are designated as Customer Replaceable Units (called
“CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.

When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.

Limitation of Liability: Circumstances may arise where, because of a default on

IBM's part or other liability, you are entitled to recover damages from IBM. In each
such instance, regardless of the basis on which you are entitled to claim damages
from IBM (including fundamental breach, negligence, misrepresentation, or other
contract or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months' charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term “Machine” includes Machine Code and Licensed Internal
Code.

Appendix A. Warranty information 53

 This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1)

THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.

Governing Law: Both you and IBM consent to the application of the laws of the
country in which you acquired the Machine to govern, interpret, and enforce all of your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.

Part 2 - Country-unique Terms: AMERICAS

BRAZIL

Governing Law: The following is added after the first sentence:

Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.

NORTH AMERICA

Warranty Service: The following is added to this Section:

To obtain warranty service from IBM in Canada or the United States, call 1-800-IBM-
SERV (426-7378).

CANADA

Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.

UNITED STATES

Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.

ASIA PACIFIC

AUSTRALIA

The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this Section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily

54 xSeries 440:User’s Guide

acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.

Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM

Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.

The following is added to this Section:

Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.

All proceedings shall be conducted, including all documents presented in such

proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.

The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.

The English language version of this Agreement prevails over any other language
version.

HONG KONG AND MACAU

Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region.

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM's liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.

JAPAN

Appendix A. Warranty information 55

 Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.

NEW ZEALAND

The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a business
as defined in that Act.

Limitation of Liability: The following is added to this Section:

Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.

PEOPLE'S REPUBLIC OF CHINA (PRC)

Governing Law: The following replaces this Section:

Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.

Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to the
China International Economic and Trade Arbitration Commission in Beijing, the PRC,
for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein will
be English and Chinese. An arbitral award will be final and binding on all the parties,
and will be enforceable under the Convention on the Recognition and Enforcement of
Foreign Arbitral Awards (1958).

The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.

During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.

Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark,

Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United
Kingdom, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If
you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus,
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,
Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of
Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia,
or Ukraine, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

56 xSeries 440:User’s Guide

If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.

Governing Law: The applicable laws that govern, interpret and enforce rights, duties,
and obligations of each of us arising from, or relating in any manner to, the subject
matter of this Statement, without regard to conflict of laws principles, as well as
Country-unique terms and competent court for this Statement are those of the country
in which the warranty service is being provided, except that in 1) Albania, Bosnia-
Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia,
Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan,
Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the
laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3)
Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic,
Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial Guinea, France,
Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania,
Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the
legal relations between the parties will be determined in accordance with the French
laws and all disputes arising out of this Agreement or related to its violation or
execution, including summary proceedings, will be settled exclusively by the
Commercial Court of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea,
Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique,
Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,
Somalia, Tanzania, Uganda, United Arab Emirates, United Kingdom, West
Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be governed by
English Law and disputes relating to it will be submitted to the exclusive jurisdiction of
the English courts; and 5) in Greece, Israel, Italy, Portugal, and Spain any legal claim
arising out of this Statement will be brought before, and finally settled by, the
competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.

THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

AUSTRIA AND GERMANY

The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine's conformity to its Specifications.

The following paragraphs are added to this Section:

The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.

Extent of Warranty: The second paragraph does not apply.

Warranty Service: The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine to IBM will
be at IBM's expense.

Limitation of Liability: The following paragraph is added to this Section:

The limitations and exclusions specified in the Statement of Limited Warranty will not

Appendix A. Warranty information 57

 apply to damages caused by IBM with fraud or gross negligence and for express
warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.

EGYPT

Limitation of Liability: The following replaces item 2 in this Section:

as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term “Machine” includes Machine Code and Licensed Internal Code.

Applicability of suppliers and resellers (unchanged).

FRANCE

Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

IRELAND

Extent of Warranty: The following is added to this Section:

Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months' charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.

Applicability of suppliers and resellers (unchanged).

The following paragraph is added at the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.

ITALY

Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM's liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).

58 xSeries 440:User’s Guide

The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND

Limitation of Liability: The following is added to this Section:

IBM's entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject of
your claim from IBM.

UNITED KINGDOM

Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months' charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;

The following item is added to this paragraph:

3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged).

The following is added to the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.

Appendix A. Warranty information 59

60 xSeries 440:User’s Guide
Appendix B. Notices
This publication was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any non-
IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.

Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.

Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2002.
All rights reserved.

Note to U.S. Government Users — Documentation related to restricted rights — Use,

duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

© Copyright IBM Corp. 2002 61

Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:

Active Memory Predictive Failure Analysis

Active PCI PS/2
Active PCI-X ServeRAID
Alert on LAN ServerGuide
C2T Interconnect ServerProven
Chipkill TechConnect
EtherJet Tivoli
e-business logo Tivoli Enterprise
FlashCopy Update Connector
IBM Wake on LAN
IntelliStation XA-32
Light Path Diagnostics XA-64
NetBAY X-Architecture
Netfinity XceL4
NetView XpandOnDemand
OS/2 WARP xSeries

Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development
Corporation and/or IBM Corporation in the United States, other countries, or both.

Action Media, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel
Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the

United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other
countries.

Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds.

Other company, product, or service names may be trademarks or service marks of

others.

62 xSeries 440:User’s Guide

Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.

CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.

When referring to processor storage, real and virtual storage, or channel volume, KB
stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes,
and GB stands for approximately 1 000 000 000 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for
1000000 bytes, and GB stands for 1000 000 000 bytes. Total user-accessible
capacity may vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.

Maximum memory may require replacement of the standard memory with an optional
memory module.

IBM makes no representation or warranties regarding non-IBM products and services

that are ServerProven®, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products.

Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.

Electronic emission notices

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.

Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.

Appendix B. Notices 63
 This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect

connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate
measures.

Taiwanese Class A warning statement

64 xSeries 440:User’s Guide

Japanese Voluntary Control Council for Interference (VCCI) statement

Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-
certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that
country or region.

IBM power cord part

Used in these countries and regions
number
13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997 Denmark
14F0015 Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033 Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia

Appendix B. Notices 65
 IBM power cord part
Used in these countries and regions
number
14F0051 Liechtenstein, Switzerland
14F0069 Chile, Ethiopia, Italy, Libya, Somalia
14F0087 Israel
1838574 Thailand
6952301 Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela

66 xSeries 440:User’s Guide

Index

A installing Windows NT 36
DIMMs
specifications 3, 5
acoustical noise emissions 3 supported 3
adapter diskette drive
fault tolerance 44 specifications 3
adaptive load balancing 44 documentation
administrator password 20 Remote Supervisor Adapter 28
advanced configuration options 21 DOS configuration utility 30
advanced setup 18
alerts, forwarding Remote Supervisor Adapter 39
ASM
E
device drivers, installing 35
interconnect electrical input 3
cabling network 40 electronic emission Class A notice 63
module, installing in the xSeries 360 40 environment
network 38 air temperature 3
network compatible servers 40 humidity 3
network configuration examples 42 Ethernet
planning and cabling 38 adapter fault tolerance 44
adaptive load balancing 44
B Cisco Fast EtherChannel 44
configuring settings 31
connector pin-number assignments 46
bypassing an unknown power-on password 19 controller 44
creating VLAN 45
failover support 44
C high performance modes 44
LAN port, cabling 29
cabling modes 44
ASM interconnect network 38 port 46
Ethernet LAN port 29 priority packet mode 45
Remote Supervisor Adapter 28 teaming 44
serial (COM) port 28, 29 virtual LAN (VLAN) 44
CD-ROM Ethernet controller 6
drive specification 3 configuring 44
Class A electronic emission notice 63 expansion slots 3
configuration
completing Remote Supervisor Adapter 37 F
ServeRAID program 15
with ServerGuide 24
Configuration/Setup Utility 15, 16 failover for redundant Ethernet 44
main menu 16 Fast EtherChannel 44
configure host adapter settings 21 Fast Ethernet 44
configuring FCC Class A notice 63
remote control password 37 features
Remote Supervisor Adapter 30 server 5
your server 15 ServerGuide 23
connectors forgotten power-on password, bypassing 19
Ethernet 46
controller
Ethernet 44
H
creating VLAN 45
heat output 3
D host adapter
SCSI ID 21
SCSI termination 21
device drivers, ASM host adapter settings, configure 21
installing Windows 2000 35
© Copyright IBM Corp. 2002 67
I Ethernet 46
power
supply specifications 3
integrated functions 3 power cords 65
power-control button shield 12
power-on password 19
J priority
packet mode 45
jumper product
power-on password override 19 data 17

L R

LAN, connecting 28 remote access

LEDs enabling 30
front view 8 remote control password, configuring 37
rear view 10 Remote Supervisor Adapter
load balancing 44 cabling and configuring 28
completing configuration 37
configuration 15
M documentation 28
enabling remote access 30
features 26
maximum sync transfer rate 21 remote control password 37
memory setup
settings 18 prerequisites 27
specifications 3
memory module
specifications 5 S
memory module specifications 3
microprocessor specifications 3
modes, Ethernet 44 SCSI
multiple servers, setting up 26 device configuration 21
disk utilities 22
parity checking 21
N SCSISelect
boot device options 21
menu choices available 21
NOS Utility 15
installing 22 SCSISelect utility program
with ServerGuide 25 starting 21
without ServerGuide 26 using 20
notes, important 63 serial port, cabling 28, 29
notices ServeRAID
electronic emission 63 configuration program 15
FCC, Class A 63 using 22
ServerGuide
P CD 6, 15, 22
features 23
NOS installation 25
parity checking, SCSI 21 setting up multiple servers 26
password using 22
administrator 20 setting
override jumper 19 password override jumper 19
power-on 19 setup
using 19 advanced 18
PCI configuration 18 multiple servers 26
pin-number assignments prerequisites, Remote Supervisor Adapter 27
Ethernet 46 with ServerGuide 24
planning the ASM interconnect network 38 without ServerGuide 26
point-to-point protocol, setting up 34 shield, power-control button 12
port software coupon, ServerGuide 22
68 xSeries 440:User’s Guide
start options 18
starting the server 12
startup sequence 18
system
management 5
security 17
summary 17

T
teaming options 44
TELNET 34
temperature
air 3
trademarks 62
traffic class expediting 45
turning on the server 12

U
United States electronic emission Class A notice 63
United States FCC Class A notice 63
utility
Configuration/Setup 16
SCSI disk 22
ServeRAID configuration program, using 22

V
video controller
specifications 3
virtual LAN (VLAN) 45
mode 44
virus-warning test 18

W
Web site
ServerGuide 22
Windows 2000 ASM device drivers, installing 35
Windows NT ASM device drivers, installing 36

Index 69
70 xSeries 440:User’s Guide
IBM@

Part Number: 59P6786

*1P0459P6786*
(1P) P/N:59P6786

SC59-P678-60

*07SC59P67860*