2025
SALESFORCE
ADMIN
Scenario-Based
Interview Questions
Set
Anjali Gujjar
@anjaligujjar
Scenario : You are
importing data into
01
Salesforce and some
records fail
Question: How do you
troubleshoot?
Answer:
1.Review the error
message,
2. Check the data file for
DATA formatting issues,
3. Ensure field values
IMPORT comply with field types
and validation rules,
ERRORS 4. Check for missing
required fields
Explanation: Data import
errors often occur due to
incorrect data formatting
or failure to meet
Salesforce validation
requirements.
Anjali Gujjar
@anjaligujjar
Scenario: Your
organization is expanding
02
globally and you need to
enable multiple
languages in Salesforce.
Question: How do you set
Multi- this up?
Language Answer: Enable multiple
languages in the
Support "Language Settings"
under Setup and
configure translation
workbench for custom
fields and objects.
Explanation: The
Translation Workbench
allows you to manage and
translate Salesforce labels
for different languages.
Anjali Gujjar
@anjaligujjar
Scenario: The sales team
wants to display a new
field on the Opportunity
03 page layout.
Question: How do you
add the field to the
layout?
Answer: Go to the
Opportunity Page Layout,
click "Edit," and drag the
new field onto the layout.
Page
Explanation: Page layouts
Layout control the visibility and
Changes arrangement of fields on
records, and you can
customize them directly
from the layout editor.
Anjali Gujjar
@anjaligujjar
Scenario: You need to set
up an email notification
when a case is escalated.
04 Question: How do you
achieve this?
Answer: Create a
workflow rule or Process
Email Builder to send an email
Notifications alert when the "Escalated"
field is set to true.
Explanation: Workflow or
Process Builder can
automate actions such as
sending emails based on
record changes
Anjali Gujjar
@anjaligujjar
HOPE YOU HAD
GOOD LEARNING !
Comment below if you
have any other tips !
Don’t Forget To Connect
Anjali Gujjar
@anjaligujjar
