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Doc2

Uploaded by

mukhammadlutfi22
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Correlations

+
−

Relationships

●
○
▽
Direction of Improvement

▲
◇
▼

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Customer Satisfication
Respon Teknis

Normalize Raw Weight


Respon Teknis 1

Respon Teknis 2

Respon Teknis 3
Customer Importance

Customer Importance

Improvmrnt Ratio
Custome

Raw Weight
Sales Point
r
Require

Goal
ments 1 2

8 Cust. Requirement 1
▽
2 Cust. Requirement 2
○ ●
4 Cust. Requirement 3
▽ ○

Target

Bobot Respon Teknis


Prioritas
Bachmarking
+
−
●
○
▽
▲
◇
▼
1

8
9

10

11

12

13

14

15

16

Customer Satisfication

Customer Importance

Respon Teknis
Respon Teknis 1

Respon Teknis 2

Respon Teknis 3
Customer Importance
Goal
Sales Point
Improvmrnt Ratio
Raw Weight
Normalize Raw Weight
1

Customer Requirements
8
Cust. Requirement 1

▽
2
Cust. Requirement 2

●
4
Cust. Requirement 3

○
Target
Bobot Respon Teknis
Prioritas
Bachmarking

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