Sophos Partner Program Guide
Sophos Partner Program Guide
Partner Program
Effective from January 5, 2023
Sophos Global Partner Program
Contents
Delivering Superior Cybersecurity Outcomes . . . . . . . . . . . . . . . . . . . . . . 3
Partner-First Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Specialize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Managed Service Providers (MSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Cloud Security Providers (CSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Next-Gen Resellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Engage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Partner Tiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Distinguish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Technical Accreditations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Quick Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table of Content 2
Sophos Global Partner Program
At Sophos, we provide you — and your customers — with unrivaled, real-world cyber
defenses to stop more threats faster. And we do so with a remarkable return on
Sophos is making us bigger margins
investment for partners and customers alike. and it’s so easy to install.
Our unparalleled cybersecurity-as-a-service platform combines security services, – Ross Sinclair, Sales Manager, Compatibility Ltd.
technologies, expertise, and tools — from 24x7 threat monitoring and reporting to
everything in between. As a Sophos Partner, you’ll have extensive opportunities to
gain even more of your customers’ security budget while they enjoy the same level
of cybersecurity readiness as many of the largest, most sophisticated organizations
worldwide.
We’re enabling you to become the trusted security advisor for your customers and
take a whatever-works-best-for-you approach when it comes to managing security The engagement with Sophos is a stress-
operations. You can establish your own threat hunting and incident response team,
rely on our expert teams or combine both approaches so you can take the lead
free relationship, with excellent support
during the week, and we’ll take over after hours. on both the account management
By choosing Sophos you will be partnering with a provider that has been recognized side and technical-support side.
as a product leader in endpoint security, network security, cloud security, and
– Simon Barnes, Principal Consultant, Riverlite.
email security for over 30 years. We protect over 100 million users in over 500,000
organizations around the world, a number that grows by over 50,000 customers
every year. Powered by SophosLabs and SophosAI — our global threat intelligence
and data science team — Sophos’ cloud-native and AI-powered solutions secure
endpoints and networks against never-before-seen cybercriminal tactics and
techniques.
Table of Content 3
Sophos Global Partner Program
Stay One Step Ahead with the Sophos Adaptive Cybersecurity Ecosystem
The Sophos Adaptive Cybersecurity Ecosystem (ACE) leverages automation and And every single customer benefits from the collective threat intelligence of our MTR
analysts and the collective input of Sophos products, partners, customers, and security operations, Sophos Labs, and Sophos AI experts who work closely with our
developers to create protection that continuously improves — a virtuous cycle that is product teams, creating a virtuous circle of continuous enhancement.
constantly learning and advancing.
The Sophos Data Lake stores an incredibly detailed record of telemetry, events,
ACE is one of the most powerful operating environments for AI-powered protection and additional context, enabling operators to detect incidents faster than ever by
and detect/respond capabilities for endpoints and workloads. We combine that correlating information across an organization’s entire estate.
with a broad and powerful network security lineup, a strong and growing portfolio
Our open API architecture and the option for incorporating third-parties — including
of security solutions built especially for the cloud, and AI-powered email security
other competitive cybersecurity vendors — allows you to work with whatever
solutions.
customers have in place, and does not require any disruptive “rip and replace”.
Table of Content 4
Sophos Global Partner Program
With lucrative revenue opportunities, Sophos empowers partners to succeed in an ever-changing cybersecurity landscape.
Not only are we committed to providing your customers with the ultimate protection against modern threats using our award-
winning next-gen cybersecurity solutions, but we’re also building our products and processes with our partners in mind. From
development, operations, sales, marketing, to support – the Sophos team is dedicated to fueling your success with the tools and
know-how to drive bottom-line revenue for your organization.
Ì Huge growth opportunities through Ì “Partner First, Partner Best” – a strategic Ì Dedicated channel, pre- and post-
a complete portfolio of integrated priority leading to long-term relationships, sales teams help you close deals
technologies that work as a system. not short-term transactions. and keep customers secure.
Ì Profitable, sticky revenue streams Ì Partner feedback and partner focus Ì Competitive intelligence, and product
through managed security services. shape the Sophos product roadmap. and threat training enable you to
successfully position Sophos products.
Ì Lucrative margin-retention opportunities with Ì Our goal is to deliver superior, real-world
discounts for new and growing business. cybersecurity outcomes that are manageable, Ì Channel sales and marketing resources let
affordable, and lucrative for partners. you generate demand and build your pipeline.
Table of Content 5
Sophos Global Partner Program
1. Specialize
Select one or multiple specializations that reflect how you want to integrate Sophos into your business offering and
go-to-market strategy.
You are delivering managed services and offer You are a cloud-native security advisor You are reselling next-gen cyber security
security-as-a-service combined with flexible protecting customer workloads, data, apps, as hardware, virtual or software solutions
billing options to improve your customers’ and access running across public, private or to provide your customers with the best
cybersecurity posture. Find out more. hybrid cloud environments. Find out more. cybersecurity in the world. Find out more.
2. Engage
Choose the level of engagement that best suits your business. As you advance your partner tier, you'll gain access to additional
benefits and increase your margin retention opportunities. Find out more.
Entry level for the partner program, Sell and promote our products Demonstrate strong commitment Meet or exceed high revenue Exceed our highest billings
no revenue or certification as part of your security portfolio. in promoting Sophos to achieve attainment and invest heavily attainment and invest heavily
requirements. Minimal investment. revenue goals and obtain in skills development and in skills development and sales
certifications. accreditation. enablement.
*Select tier limited to North America region.
3. Distinguish
Get accredited to gain preferred treatment from Sophos and demonstrate your expertise to customers. Find out more.
Offer the industry’s strongest cybersecurity Stand out as the trusted cybersecurity Showcase your expert knowledge in network
protection and create a Sophos product advisor for our award-winning endpoint protection and adding additional layers to
Join the Sophos Partner
architecture that works together as a and server technologies. protect customers and data. Program
system.
Table of Content 6
Specialize
Sophos Global Partner Program
Specialize
Partnering with Sophos enables you to provide unparalleled threat prevention that suits all of your customers’ security needs
and is integrated across their entire environment with adaptive, highly effective solutions from a global expert.
Sophos makes it easy for you to deploy, manage, and sell new cybersecurity services across on-premises, hybrid, and public
cloud environments. All products and services are optimized for managed service providers and delivered through a single,
integrated cybersecurity management console to grow revenue and lower costs. Utilize key RMM and PSA integrations and
maximize the return on your investment by integrating directly with tools you already own.
What you can look forward to with Sophos MSP Connect Flex
Find a list of products available for monthly billing as well as valuable sales tools on the MSP Hub in the Sophos Partner Portal.
Visit the Sophos MSP Licensing Guide and MSP Pricelist for a detailed explanation of pricing bands and discounts.
Table of Content 7
Sophos Global Partner Program
Table of Content 8
Sophos Global Partner Program
Specialize
Customers are embracing the cloud as a part of their digital transformation. They are looking to Sophos Partners to protect
workloads, data, apps, and access running in the public cloud from the development cycle to the ongoing security of production
services.
Delivered as a service, our connected products and services enable Sophos CSP Partners to provide a comprehensive hybrid
cloud security approach built on an automated, integrated, and open ecosystem. This ecosystem combines network security,
endpoint and cloud workload protection, posture management and compliance, zero trust, cloud identity security, and managed
detection and response services (MDR) in a single, consistent management view.
You can find valuable sales tools on the CSP Hub in the Sophos Partner Portal.
Table of Content 9
Sophos Global Partner Program
Ì Proven cloud security business: Ì Term – 12, 24 and 36-month licenses available
Sophos CSP partners cooperate with at least one of the following
Ì Marketplace Private Offers – Sell directly through
third-party cloud providers/platforms:
AWS Marketplace with exclusive Sophos pricing
Amazon Web Services – Partners must be an AWS Partner
Network Member with multiple Associate Certifications.
Table of Content 10
Sophos Global Partner Program
Specialize
Next-Gen Resellers
Resell leading next-gen products delivering the best cybersecurity in the world.
You’re the trusted expert for solutions that work together as a system and outsmart attackers.
We make it easy for Sophos resellers to grow revenue year after year by supporting them at every step with dedicated
channel sales, technical, and marketing resources. You’ll have access to the industry’s broadest set of award-winning
products designed to work together and integrated into a powerful, adaptive and synchronized system.
Core Products SMB Discount (New and Renew) 14% 19% 24% 29% 24%
Core Products MM/E Standard Discount (New and Renew) 10% 10% 10% 10% 10%
A full list of core products can be found in the Sophos price book on the Sophos Partner Portal
Distributors and resellers are free to determine their own resale prices and discounts
Deal Registration and Incumbency are eligible for Core MM/E SKUs or if an SMB opportunity exceeds a regional currency threshold. Consult the Deal
Registration or Incumbency Guides for more details. Incumbency is not available in LATAM region.
Table of Content 11
Engage
Sophos Global Partner Program
Engage
Partner Tiers
Global partner tiers provide clarity on exactly what is expected and available at each tier. At every tier, all Sophos
Partners have access to resources to grow technical and sales expertise and ensure customer success.
Benefits
AUTHORIZED SILVER GOLD PLATINUM SELECT1
EMPOWER SALES
Sales Tools ✓ ✓ ✓ ✓ ✓
On-boarding Assistance ✓ ✓ ✓ ✓ ✓
Technical Support ✓ ✓ ✓ ✓ ✓
Table of Content 12
Sophos Global Partner Program
Engage
Requirements
Entering the Sophos Partner Program and Cybersecurity Specializations requires a valid partner agreement
by accepting the Sophos terms and conditions available on www.sophos.com/legal.
CERTIFICATION REQUIREMENTS7
Table of Content 13
Distinguish
Sophos Global Partner Program
Distinguish
Technical Accreditations
Our cybersecurity accreditations demonstrate your area of expertise. They help you stand out from the competition when
customers are selecting a partner to trust.
Ì Gain preferred treatment for early product launch enablement and notifications,
lead referrals, and marketing engagement initiatives
Ì Receive prominent listing on the Sophos Partner Locator, where customers go to find a reseller
Requirements
Sophos accreditations demonstrate your area of sales and technical expertise and help you stand out from the
competition when customers are selecting a partner to trust. To achieve one of the accreditations below, your organization
needs to meet the following certifications.
Visit the Sophos Partner Portal for an overview on available accreditations and direct links to certification courses.
Table of Content 14
Sophos Global Partner Program
Table of Content 15
Sophos Global Partner Program
Table of Content 16
Sophos Global Partner Program
1. Sophos certifications are valid for two years from the day the course was made
Partner Care support
available.
Sophos Partner Care is here to give you all the support you need for your
business transactions. Open a support case with our Partner Care team through 2. Delta courses will extend your certification by up to two years, starting from the
https://support.sophos.com for help with: day the Delta course was made available.
Ì Licensing and ordering Find out more about Sophos Partner training and certifications.
Access certification and delta courses on the Sophos Training Portal.
Ì Access issues with the Partner Portal, Central Dashboard, and SophosID
Ì Updating company and contact details, as well as managing portal users Compliance audits
Sophos performs yearly compliance audits on March 31. The number of active
Partner Portal certifications held on that day and your Sophos revenue generated during the
The Sophos Partner Portal is an award-winning, exclusive resource to help you previous 12 months (April 1 – March 31) will determine your partner tier for the
manage and grow your business. In one place, it offers you numerous self-service following year. Throughout the year, partners qualifying for a higher partner tier will
capabilities that let you manage your opportunities, register deals, check your get promoted on the 15th of the next month. Changes to a lower tier will only happen
partner program status, receive training, access marketing programs, and much once a year after March 31. Regular updates and changes to partner tiers will be
more at https://partners.sophos.com. posted in the Sophos Partner Portal.
If you don't have an account yet, please request portal access. As part of the yearly compliance audit, Sophos is deactivating partnerships with
partners who have been inactive for at least three years. Partners can reactivate
their partnership by simply re-applying to the Sophos Partner Program. Partners
who have never transacted since signing up with the Sophos Partner Program will
be deactivated after at least 12 months of inactivity.
Table of Content 17
Sophos Global Partner Program
Ì Sophos Sweeps CRN’s 2022 Annual Report Card Awards for Cybersecurity Leadership and Innovation
Ì Sophos receives exclusive 5-star rating in the 2022 CRN Partner Program Guide
Ì MES Matters: Key Vendors Serving the Midmarket List for 2022 Includes Sophos
Ì Sophos Takes Home 2022 CRN Security 100 and Channel Influencer Award
Ì Sophos Named Security Vendor of the Year 2021 by Channel Partner Insight
Quick Links
Website
www.sophos.com
Partner Portal:
MSP Hub
CSP Hub Visit the Sophos Partner Portal
Product Information and Sales Tools
Partner Program Information
Deal Registration and Incumbency Guides Manage your sales transactions, access valuable resources,
Product Not-For-Resale Guide our training and certification portal, as well as pricing
Certification Path Deskaid and licensing details at partners.sophos.com
No account? Request portal access
Need help? Open a support case via support.sophos.com
2022-11-28 (DD)