Storage-Related Faults

This chapter contains the following sections:

• fltStorageControllerInoperable, on page 1
• fltStorageControllerPatrolReadFailed, on page 2
• fltStorageFlexFlashCardInoperable, on page 3
• fltStorageFlexFlashCardMissing, on page 4
• fltStorageFlexFlashControllerInoperable, on page 4
• fltStorageFlexFlashControllerUnhealthy, on page 5
• fltStorageFlexFlashVirtualDriveDegraded, on page 6
• fltStorageFlexFlashVirtualDriveInoperable, on page 7
• fltStorageLocalDiskCopybackFailed, on page 7
• fltStorageLocalDiskDegraded, on page 8
• fltStorageLocalDiskInoperable, on page 9
• fltStorageLocalDiskLinkDegraded, on page 10
• fltStorageLocalDiskMissing, on page 10
• fltStorageLocalDiskRebuildFailed, on page 11
• fltStorageRaidBatteryDegraded, on page 11
• fltStorageRaidBatteryInoperable, on page 12
• fltStorageRaidBatteryRelearnAborted, on page 13
• fltStorageRaidBatteryRelearnFailed, on page 14
• fltStorageSasExpanderAccessibility, on page 14
• fltStorageSasExpanderDegraded, on page 15
• fltStorageVirtualDriveDegraded, on page 16
• fltStorageVirtualDriveInoperable, on page 17
• fltStorageVirtualDriveConsistencyCheckFailed, on page 17
• fltStorageVirtualDriveReconstructionFailed, on page 18

fltStorageControllerInoperable
Fault Code
F1004

Storage-Related Faults
1
 Storage-Related Faults
fltStorageControllerPatrolReadFailed

Description
Storage controller SLOT-[Id] inoperable: reseat or replace the storage controller.

Explanation
This fault indicates a non-recoverable storage controller failure.

Recommended Action
If you see this fault, take the following actions:
1. Reseat or replace the storage controller. Before replacing this component, see the server-specific Installation
and Service Guide for prerequisites, safety recommendations, and warnings.
2. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: warning
Cause: equipment-inoperable
mibFaultCode: 1004
mibFaultName: fltStorageControllerInoperable
moClass: storage:Controller
Type: equipment

fltStorageControllerPatrolReadFailed
Fault Code
F1003

Description
Storage controller [Id] patrol read failed: patrol read can't be started

Explanation
This fault indicates that the review of the storage system for potential physical disk errors has failed.

Recommended Action
If you see this fault, take the following actions:
1. Initiate a consistency check on the virtual drive.
2. Replace any faulty physical drives.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations and warnings.

Storage-Related Faults
2
 Storage-Related Faults
fltStorageFlexFlashCardInoperable

Fault Details
Severity: warning
Cause: equipment-inoperable
mibFaultCode: 1003
mibFaultName: fltStorageControllerPatrolReadFailed
moClass: storage:Controller
Type: equipment

fltStorageFlexFlashCardInoperable
Fault Code
F1258

Description
Flex Flash Local disk 2 is inoperable: reseat or replace the local disk 2.

Explanation
This fault indicates that the flex flash card is inoperable.

Recommended Action
If you see this fault, take the following actions:
1. Insert the disk in a supported slot.
2. Remove and re-insert the card, or replace the card.
Before installing or replacing this component, see the server-specific Installation and Service Guide for
prerequisites, safety recommendations, and warnings.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: info
Cause: equipment-inoperable
mibFaultCode: 1258
mibFaultName: fltStorageFlexFlashCardInoperable
moClass: storage:LocalDisk

Storage-Related Faults
3
 Storage-Related Faults
fltStorageFlexFlashCardMissing

fltStorageFlexFlashCardMissing
Fault Code
F1259

Description
Flex Flash Local disk 2 missing: reseat or replace Flex Flash Local disk.

Explanation
This fault occurs when the Flex Flash drive is removed from the slot when the server is still in use.

Recommended Action
If you see this fault, take the following actions:
1. Insert the disk in a supported slot.
2. Remove and re-insert the card, or replace the card.
Before installing or replacing this component, see the server-specific Installation and Service Guide for
prerequisites, safety recommendations and warnings.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: info
Cause: equipment-inoperable
mibFaultCode: 1259
mibFaultName: fltStorageFlexFlashCardMissing
moClass: storage:LocalDisk
moClass: equipment

fltStorageFlexFlashControllerInoperable
Fault Code
F1257

Description
Flex Flash controller FlexFlash-0 inoperable: reseat or replace the flex controller.

Storage-Related Faults
4
 Storage-Related Faults
fltStorageFlexFlashControllerUnhealthy

Explanation
This fault indicates a non-recoverable flex flash controller failure. This fault occurs when the CIMC is not
able to manage or communicate with the flex flash controller.

Recommended Action
If you see this fault, take the following action:
1. Reset the flax flash controller.
2. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: major
Cause: equipment-inoperable
mibFaultCode: 1257
mibFaultName:fltStorageControllerInoperable
moClass: storage:Controller
Type: equipment

fltStorageFlexFlashControllerUnhealthy
Fault Code
F1262

Description
Flex Flash controller FlexFlash-0 configuration error: configure the flex controller correctly.

Explanation
This fault indicates that there is a mismatch in the mode or the size of the SD cards.

Recommended Action
If you see this fault, take the following actions:
1. Check the controller status and make sure that the firmware mode matches the SD Cards mode.
2. Check whether the VDs are in a healthy state.
3. Check the size of the SD cards and make sure both the cards match in size.
4. If the problem persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: warning

Storage-Related Faults
5
 Storage-Related Faults
fltStorageFlexFlashVirtualDriveDegraded

Cause: equipment-unhealthy
mibFaultCode: 1262
mibFaultName: fltStorageFlexFlashControllerUnhealthy
moClass: storage:Controller
Type: equipment

fltStorageFlexFlashVirtualDriveDegraded
Fault Code
F1260

Description
Flex Flash Virtual Drive 1 Degraded: please check the flash device or the controller.

Explanation
This fault indicates a recoverable error with the Flex Flash virtual drive.

Recommended Action
If you see this fault, take the following actions:
1. Synchronize the virtual drive manually using the CIMC Web UI to make the VD optimal.
2. If the problem persists, then the virtual drives might need to be reconfigured. When reconfiguring virtual
drives, enable auto-sync, which automatically syncs the data in the virtual drives.
See the server-specific Installation and Service Guide for prerequisites, safety recommendations, and
warnings.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: 1260
mibFaultName: fltStorageFlexFlashVirtualDriveDegraded
moClass: storage:VirtualDrive
Type: equipment

Storage-Related Faults
6
 Storage-Related Faults
fltStorageFlexFlashVirtualDriveInoperable

fltStorageFlexFlashVirtualDriveInoperable
Fault Code
F1261

Description
Flex Flash Virtual Drive 5 (Hypervisor) is Inoperable: Check flex controller properties or Flex Flash disks.

Explanation
This fault indicates a non-recoverable error with the Flex Flash virtual drive.

Recommended Action
If you see this fault, take the following actions:
1. If the data on the drive is accessible, back up and recreate the virtual drive. Optimize the virtual drive
either by manually syncing through CIMC Web UI, or by selecting auto-sync option when creating the
virtual drives.
2. Replace any faulty Flex Flash drives.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: Critical
Cause: equipment-inoperable
mibFaultCode: 1261
mibFaultName: fltStorageFlexFlashVirtualDriveInoperable
moClass: storage:VirtualDrive
Type: equipment

fltStorageLocalDiskCopybackFailed
Fault Code
F1006

Description
Storage Local disk [Id] is inoperable: reseat or replace the storage drive [Id].

Storage-Related Faults
7
 Storage-Related Faults
fltStorageLocalDiskDegraded

Explanation
This fault indicates a physical disk copyback failure. This fault could indicate a physical drive problem or an
issue with the RAID configuration.

Recommended Action
If you see this fault, take the following actions:
1. Replace the physical drive and check to see whether the issue is resolved after a rebuild.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.
2. Reseat or replace the storage controller.
3. Check configuration options for the storage controller in the MegaRAID ROM configuration page.

Fault Details
Severity: warning
Cause: equipment-offline
mibFaultCode: 1006
mibFaultName: fltStorageLocalDiskCopybackFailed
moClass: storage:LocalDisk
Type: equipment

fltStorageLocalDiskDegraded
Fault Code
F0996

Description
Storage Local disk [Id] is degraded: please check if rebuild or copyback of drive is required.

Explanation
This fault indicates a recoverable error with the storage drive.

Recommended Action
If you see this fault, take the following actions:
1. If the drive state is "rebuild" or "copyback", wait for the rebuild or copyback operation to complete.
2. If the drive state is "predictive-failure", replace the disk.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Storage-Related Faults
8
 Storage-Related Faults
fltStorageLocalDiskInoperable

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: 996
mibFaultName: fltStorageLocalDiskDegraded
moClass: storage:LocalDisk
Type: equipment

fltStorageLocalDiskInoperable
Fault Code
F0181

Description
Storage Local disk [Id] is inoperable: reseat or replace the storage drive [Id].

Explanation
This fault occurs when the local disk has become inoperable or has been removed when the server was in use.

Recommended Action
If you see this fault, take the following actions:
1. Insert the disk in a supported slot.
2. Remove and re-insert the local disk or replace the disk.
Before installing or replacing this component, see the server-specific Installation and Service Guide for
prerequisites, safety recommendations and warnings.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: major
Cause: equipment-inoperable
mibFaultCode: 181
mibFaultName: fltStorageLocalDiskInoperable
moClass: storage:LocalDisk

Storage-Related Faults
9
 Storage-Related Faults
fltStorageLocalDiskLinkDegraded

fltStorageLocalDiskLinkDegraded
Fault Code
F1688

Description
Storage Local disk 10 drive link status/speed changed with SAS expander 1: reseat or replace the storage
drive 10.

Explanation
This fault occurs when any of the SAS links that connect a drive with the SAS Expander is down.

Recommended Action
If you see this fault, take the following actions:
1. Reseat or replace any faulty storage drive.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.
2. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: minor
Cause: connectivity-problem
mibFaultCode: F1688
mibFaultName: fltStorageLocalDiskLinkDegraded
moClass: storage:LocalDiskLink
Type: equipment

fltStorageLocalDiskMissing
Fault Code
F1256

Description
Storage Local disk [Id] is inoperable: reseat or replace the storage drive [Id].

Explanation
This fault occurs when the storage drive is removed from its slot while the server is still in use.

Storage-Related Faults
10
 Storage-Related Faults
fltStorageLocalDiskRebuildFailed

Recommended Action
If you see this fault, insert the missing disk.

Fault Details
Severity: info
Cause: equipment-missing
mibFaultCode: 1256
mibFaultName: fltStorageLocalDiskMissing
moClass: storage:LocalDisk
Type: equipment

fltStorageLocalDiskRebuildFailed
Fault Code
F1005

Description
Storage Local disk [Id] is rebuild failed: please check the storage drive [Id].

Explanation
This fault indicates a failure in the rebuild process of the local disk.

Recommended Action
If you see this fault, restart the rebuild process.

Fault Details
Severity: major
Cause: equipment-offline
mibFaultCode: 1005
mibFaultName: fltStorageLocalDiskRebuildFailed
moClass: storage:LocalDisk
Type: equipment

fltStorageRaidBatteryDegraded
Fault Code
F0997

Storage-Related Faults
11
 Storage-Related Faults
fltStorageRaidBatteryInoperable

Description
Storage Raid battery [Id] Degraded: check the raid battery.

Explanation
This fault indicates failure in the controller battery backup unit.

Recommended Action
If you see this fault, reseat or replace the battery backup unit on the storage controller.

Note Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: 997
mibFaultName: fltStorageRaidBatteryDegraded
moClass: storage:RaidBattery
Type: equipment

fltStorageRaidBatteryInoperable
Fault Code
F0531

Description
Storage Raid battery [Id] inoperable: check the raid battery.

Explanation
This fault occurs when the RAID battery voltage is below the normal operating range.

Recommended Action
If you see this fault, take the following actions:
1. Replace the RAID battery.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.
2. If the problem still persists, create a tech-support file and contact Cisco TAC.

Storage-Related Faults
12
 Storage-Related Faults
fltStorageRaidBatteryRelearnAborted

Fault Details
Severity: major
Cause: equipment-inoperable
mibFaultCode: 531
mibFaultName: fltStorageRaidBatteryInoperable
moClass: storage:RaidBattery
Type: equipment

fltStorageRaidBatteryRelearnAborted
Fault Code
F0998

Description
Storage Raid battery [Id] relearn aborted: check the raid battery.

Explanation
This fault indicates that a controller battery relearn process was aborted.

Recommended Action
If you see this fault, take the following actions:
1. Restart the relearn process for the battery backup unit.
2. Reseat the battery backup unit.
3. Replace the battery backup unit if it has exceeded 100 relearn cycles.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations and warnings.

Fault Details
Severity: info
Cause: equipment-degraded
mibFaultCode: 998
mibFaultName: fltStorageRaidBatteryRelearnAborted
moClass: storage:RaidBattery
Type: equipment

Storage-Related Faults
13
 Storage-Related Faults
fltStorageRaidBatteryRelearnFailed

fltStorageRaidBatteryRelearnFailed
Fault Code
F0999

Description
Storage Raid battery [id] relearn aborted : check the raid battery.

Explanation
This fault indicates a controller battery relearn failure.

Recommended Action
If you see this fault, take the following actions:
1. Restart the relearn process for the battery backup unit.
2. Reseat the battery backup unit.
3. Replace the battery backup unit if it has exceeded 100 relearn cycles.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: 999
mibFaultName: fltStorageRaidBatteryRelearnFailed
moClass: storage:RaidBattery
Type: equipment

fltStorageSasExpanderAccessibility
Fault Code
F1686

Description
SAS Expander controller 1 is unreachable: SAS expander controller 1 might be rebooting. If this fault persists
for more than 15 minutes, please contact Cisco TAC.

Storage-Related Faults
14
 Storage-Related Faults
fltStorageSasExpanderDegraded

Explanation
This fault occurs when the CMC is not able to communicate with the SAS expander. The reasons could be a
defective chassis or expander, or dead firmware in the expander.

Recommended Action
If you see this fault, take the following actions:
1. Replace the defective chassis.
2. If the problem persists for more than fifteen minutes, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: major
Cause: equipment-inoperable
mibFaultCode: 1686
mibFaultName: fltStorageSasExpanderAccessibility
moClass: storage:SasExpander
Type: equipment

fltStorageSasExpanderDegraded
Fault Code
F1687

Description
SAS Expander controller 1 link speed changed with LSI RAID Controller of server board 2: reseat or replace
the RAID controller of server board 2. If the issue still persists, please contact Cisco TAC.

Explanation
This fault occurs when any one of the SAS Links (6G or 12G) that connects the SAS expander to the LSI
controller on the server board is down.

Recommended Action
If you see this fault, take the following actions:
1. Reseat or replace the RAID controller of the server board.
2. If reseating or replacing the RAID controller didn't work, replace the corresponding server board.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Storage-Related Faults
15
 Storage-Related Faults
fltStorageVirtualDriveDegraded

Fault Details
Severity: major
Cause: connectivity-problem
mibFaultCode: 1687
mibFaultName: fltStorageSasExpanderDegraded
moClass: storage:SAS Expander
Type: connectivity

fltStorageVirtualDriveDegraded
Fault Code
F1008

Description
Storage Virtual Drive [Id] is inoperable: Check storage controller, or reseat the storage drive.

Explanation
This fault indicates a recoverable error with the virtual drive.

Recommended Action
If you see this fault, take the following actions:
1. Initiate a consistency check on the virtual drive.
2. Replace any faulty physical drives.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.
3. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: 1008
mibFaultName: fltStorageVirtualDriveDegraded
moClass: storage:VirtualDrive
Type: equipment

Storage-Related Faults
16
 Storage-Related Faults
fltStorageVirtualDriveInoperable

fltStorageVirtualDriveInoperable
Fault Code
F1007

Description
Storage Virtual Drive [Id] is inoperable: Check storage controller, or reseat the storage drive.

Explanation
This fault indicates a non-recoverable error with the virtual drive.

Recommended Action
If you see this fault, take the following actions:
1. If the data on the drive is accessible, back up and recreate the virtual drive.
2. Replace any faulty physical drives.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.
3. Check for controller errors in the MegaRAID ROM page logs.
4. If the problem still persists, create a tech-support file and contact Cisco TAC.

Fault Details
Severity: critical
Cause: equipment-inoperable
mibFaultCode: 1007
mibFaultName: fltStorageVirtualDriveInoperable
moClass: storage:VirtualDrive
Type: equipment

fltStorageVirtualDriveConsistencyCheckFailed
Fault Code
F1010

Description
Storage Virtual Drive [Id] Consistency Check Failed: please check the controller or reseat the physical drives.

Storage-Related Faults
17
 Storage-Related Faults
fltStorageVirtualDriveReconstructionFailed

Explanation
This fault indicates a consistency check failure with the virtual drive.

Recommended Action
If you see this fault, take the following actions:
1. Initiate a consistency check on the virtual drive.
2. Replace any faulty physical drives.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites,
safety recommendations, and warnings.

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: 982
mibFaultName: fltStorageVirtualDriveConsistencyCheckFailed
moClass: storage:VirtualDrive
Type: equipment

fltStorageVirtualDriveReconstructionFailed
Fault Code
F1009

Description
Storage Virtual Drive [Id] reconstruction failed: Check storage controller or reseat the storage drive.

Explanation
This fault indicates a failure in the reconstruction process of the virtual drive.

Recommended Action
If you see this fault, start the reconstruction process again.

Fault Details
Severity: warning
Cause: equipment-degraded
mibFaultCode: F1009
mibFaultName: fltStorageVirtualDriveReconstructionFailed

Storage-Related Faults
18
Storage-Related Faults
fltStorageVirtualDriveReconstructionFailed

moClass: storage:VirtualDrive
Type: equipment

Storage-Related Faults
19
 Storage-Related Faults
fltStorageVirtualDriveReconstructionFailed

Storage-Related Faults
20