A

Project Report

On

HOSPITAL MANAGEMENT SYSTEM

__________________________________________________
Submitted to

CHHATTISGARH SWAMI VIVEKANAND TECHNICAL UNIVERSITY,

BHILAI

in partial fulfillment of requirement for the award of degree of

Bachelor of Technology
In

Department of Information Technology

SEMESTER 4th

By
Vivek Kumar, 303013322013, CB8527

Haribansh Mahato, 301303322030, CB8619

Mohit Kumar Pathak, 301303322101, CB8592

Chandan Kumar, 301303322037,CB8606

Gaurav Anand, 301303323352 , CC7175

Under the Guidance of

Prof. Deepak Pandey

DEPARTMENT OF INFORMATION TECHNOLOGY,

RUNGTA COLLEGE OF ENGINEERING & TECHNOLOGY,
KOHKA-KURUD ROAD, BHILAI, CHHATTISGARH, INDIA

Session : 2022-2026
 DECLARATION

We, the undersigned, solemnly declare that this report on the project work entitled
“HOSPITAL MANAGEMENT SYSTEM”, is based on our own work carried out during the
course of our study under the guidance of Prof. Deepak Pandey.

We assert that the statements made and conclusions drawn are an outcome of the project
work. We further declare that to the best of our knowledge and belief the report does not contain
any part of any work which has been submitted for the award of any other degree in this
University or any other University.

Signatures

Vivek Kumar
301303322013
CB8527

Haribansh Mahato
301303322030
CB8619

Mohit Kumar Pathak

301303322101
CB8592

Chandan Kumar
301303322037
CB8606

Gaurav Anand
301303323352
CC7175

2
 CERTIFICATE

This is to certify that this report on the project submitted is an outcome of the
project work entitled “HOSPITAL MANAGEMENT SYSTEM”, carried out
by the students in the DECLARATION, is carried out under my guidance and
supervision for the award of Degree in Bachelor of Technology in Information
Technology of Chhattisgarh Swami Vivekanand Technical University,
Bhilai(C.G.), India.

To the best of my knowledge the report...

i) Embodies the work of the student(s) themselves,

ii) Has duly been completed,

iii) Fulfills the requirement of the Ordinance relating to the B.Tech. degree
of the University, and

iv) Is up to the desired standard for the purpose for which it is submitted.

Prof Deepak Pandey

Project Guidance

This project work as mentioned above is hereby being recommended and

forwarded for examination and evaluation by the University,

Dr. Ajay Kushwaha

Professor & Head,
Department of Information Technology,
Rungta College of Engineering & Technology,
Kohka - Kurud Road, Bhilai(C.G.), India

3
 CERTIFICATE BY THE EXAMINERS

This is to certify that this project work entitled “HOSPITAL MANAGEMENT

SYSTEM”,

submitted by…

Vivek Kumar, 301303322013, CB8527

Haribansh Mahato, 301303322030,CB8619

Mohit Kumar Pathak, 301303322101, CB8592

Chandan Kumar, 301303322037, CB8606

Gaurav Aanand, 301303323352, CC7175

is duly examined by the undersigned as a part of the examination for the award
of Bachelor of Technology degree in Information Technology of Chhattisgarh
Swami Vivekanand Technical University, Bhilai.

Internal Examiner External Examiner

Name & Signature Name & Signature

Date: Date:

4
 ACKNOWLEDGEMENT

It is a matter of profound privilege and pleasure to extend our sense of respect and deepest
gratitude to our project guide Prof. Deepak Pandey , Department Information Technology
under whose precise guidance and gracious encouragement we had the privilege to work.

we avail this opportunity to thank respected Dr. Ajay Kushwaha

, Head of the Department of Information Technology for facilitating such a pleasant
environment in the department and also for providing everlasting encouragement and support
throughout.

we acknowledge with the deep sense of responsibility and gratitude the help rendered by
respected Dr. Rakesh Himte, Principal, Rungta College of Engineering and Technology,
Bhilai for infusing endless enthusiasm & instilling a spirit of dynamism.

We would also like to thank many people in our college, faculty members of our department,
and the supporting staff for always being helpful over the years.

Last but not least, we would like to express our deepest gratitude to our parents and the
management of Rungta College of Engineering and Technology, Bhilai respected Shri
Santosh Ji Rungta, Chairman, respected Dr. Sourabh Rungta, Director, Technical, and
respected Shri Sonal Rungta, Director, Finance & Administration for their continuous moral
support and encouragement.

we hope that we will make everybody proud of our achievements..

Vivek Kumar, 301303322013, CB8527

Haribansh Mahato, 301303322030, CB8619

Mohit Kumar Pathak, 3013033220, CB8592

Chandan Kumar, 3013033220, CB8606

Gaurav Aanand, CSVTU Roll No. 5,

5
Table of Contents
Abstract i
List of Tables Na
List of Figures iii
List of Abbreviations iv
Chapter Title Page No.

1 Introduction (9)

2 Literature Review (12)

3 Problem Identification (14)

4 Methodology (17)

5 Results (22)

6 Conclusion and Future Work (28)

7 Reference (31)

Bibliography

[1] Rahman, M., & Hossain, M. (2019). "Development of Web-Based Hospital

Management System." International Journal of Computer Applications,
181(45), 10-18.

[2] Singh, N., & Gupta, A. (2019). "Cloud-Based Hospital Management System
for Resource Optimization." International Journal of Computer Applications,
167(9), 12-20.

6
 ABSTRACT

The Hospital Management System (HMS) is an integrated software solution designed to

streamline and automate the administrative, clinical, and operational workflows within a
healthcare facility. In an era where efficiency, accuracy, and patient satisfaction are
paramount, the HMS serves as a pivotal tool for healthcare providers to deliver high-quality
care while optimizing resource utilization.

The HMS encompasses a wide range of functionalities tailored to meet the diverse needs of
modern healthcare institutions. These include patient registration and admission, appointment
scheduling, electronic health records (EHR) management, billing and invoicing, pharmacy
management, laboratory information system (LIS), inventory management, and reporting and
analytics. By centralizing these functions into a cohesive system, the HMS promotes
seamless communication and collaboration among healthcare professionals, enhances
decision-making capabilities, and ensures continuity of care across different departments and
specialties.

Key features of the HMS include a user-friendly interface accessible via web or mobile
devices, customizable workflows to accommodate unique organizational requirements, role-
based access control to safeguard patient data privacy and security, interoperability with
external systems such as diagnostic equipment and health information exchanges (HIEs), and
support for regulatory compliance standards such as HIPAA and GDPR.

The implementation of the HMS yields numerous benefits for healthcare providers, staff, and
patients alike. Providers benefit from streamlined operations, reduced administrative burden,
improved clinical decision support, and enhanced revenue cycle management. Staff
experience increased productivity, reduced manual errors, and greater job satisfaction through
automation of routine tasks. Patients enjoy enhanced access to care, shorter wait times,
personalized treatment plans, and improved communication with their healthcare providers.

In conclusion, the Hospital Management System represents a significant advancement in

healthcare technology, offering a comprehensive solution to address the complex challenges
faced by modern healthcare organizations. By harnessing the power of technology, the HMS
empowers healthcare providers to deliver patient-centered care with greater efficiency,
accuracy, and compassion.

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 List of figures

Serial no. Figure name Page no.

1.1 Hospital Management 11
System
3.1 Architectural 18
3.2 Use Case 19

List of Abbreviations

Abbreviation Full Form Description

HMS Hospital Management System The computer software that
helps run the hospital.

HER Electronic Health Records Digital records of a patient's

medical history.
LIS Laboratory Information System Manages lab tests and results.

EMR Electronic Medical Records Similar to EHR, but focuses

more on the medical side.
ERP Enterprise Resource Planning Helps manage different parts
of the hospital, like inventory
and billing.
HIPAA Health Insurance Portability and Laws protecting patient
Accountability Act privacy.
GDPR General Data Protection Estimated delivery time for an
Regulation order
IT Information Technology The people and systems that
handle computer stuff
UI User Interface The screens and buttons
people use to interact with
the computer.
UX User Experience How easy and nice it is to use
the computer system.

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 1. Introduction
A Hospital Management System is an integrated information system for managing all
aspects of a hospital’s operations such as medical, financial, administrative, legal, and
compliance. It includes electronic health records, business intelligence, and revenue cycle
management. Hospitals and healthcare facilities improve the quality of healthcare services,
reduce operating costs, and improve the revenue cycle by using such hospital management
systems. Hospital Management System typically includes Outpatient and Inpatient
Management, Pharmacy, Laboratory, Radiology, Inventory, eClaim, Mobile Apps, Tablet
Versions, Online Scheduling, Secured Messaging, Doctor and Patient Portals, Accounting,
HR/Payroll, Blood Bank, Mortuary, Alert Software, Dietary, Feedback, Lab Machines and
Biometric Integration, HL7/Integrated PACS, and Business Intelligence.

• The Hospital Management Information System Software allows easy access to patient
data to generate various records, including classification based on demographic, gender,
age, and so on. It is especially beneficial at the ambulatory point, hence enhancing
continuity of care. Internet-based access improves the ability to access such data
remotely.

• It helps as a decision support system for the hospital authorities for developing
comprehensive health care policies.

• It efficiently engenders the running of finance, the diet of patients, and also the
distribution of medical aid. It gives a vivid picture of future hospital growth.

• It reflects an improved drug usage monitoring system, including its effectiveness. It

relegates adverse drug interaction to the background and gives a push to appropriate
pharmaceutical utilization.

• Integrated Inventory Management keeps track of all hospital stocks from medicines to
linens and helps you keep the optimum level of stock all the time. It also minimizes the
lost stock due to theft and misplacement.

• It enhances information integrity by a reduction in transcription errors and duplication

of information entries.

• Hospital Management System is easy to use and eliminates errors caused by

handwriting.

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• The latest technology gives perfect performance to pull up information from hosted or
cloud servers.

• It provides all data in a single platform, hence enables Business Intelligence Module to
provide valuable insights into hospital operations and the quality of patient care.

• It enhances the overall health care experience in a healthcare facility.

• It improves the communication and interaction of doctors with their patients.

• It reduces expenses of an organization because of less paperwork, improved safety, and

reduced duplication of testing.

Fig 1.1 Hospital Management System

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 2 Literature Review

Research conducted by Anika Gusfita 2021 on "Evaluation of the Implementation of Hospital

Management Information Systems (SIMRS) at Arosuka Hospital, Solok Regency in 2021"
obtained results from the human aspect, the use of SIMRS is intended for entry and searching
of patient data. There has been no special training for officers. In the organizational aspect,
there is no SK and SOP for SIMRS implementation, computers are lacking, planning and
funding for SIMRS development has not become a priority.

Aspects of technology, on the quality of the system network problems still occur, the quality
of information is appropriate and appropriate but data entry by officers is still incomplete, the
quality of service by IT staff is quite good. In terms of net benefits, SIMRS has helped improve
the efficiency and effectiveness of officers at work.

This is similar to Afriza Faigayanti's research on "Evaluation of the Implementation of Hospital

Management Information Systems (SIMRS) at Besemah Hospital, Pagar Alam City in 2021"
which states that there are three factors that influence net benefits, namely organizational
environment, user satisfaction, and service quality. While the factors that do not have an
influence on the net benefit of SIMRS in Besemah Hospital are: system use, organizational
structure, system quality, and information quality. Based on the research journal above, several
factors were found to be unsuccessful, namely SIMRS user satisfaction, system use, support
from management, and technology quality. So that researchers are interested in conducting a
"Literature Review Study on "Evaluating the Application of Hospital Management Information
Systems in Outpatient Services".

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 3 Problem Identification

In this busy world we don’t have the time to wait in infamously long hospital queues. The
problem is, queuing at hospital is often managed manually by administrative staff, then take a
token there and then wait for our turn then ask for the doctor and the most frustrating thing -
we went there by traveling a long distance and then we come to know the doctor is on leave
or the doctor can’t take appointments.

Our Application will help us overcome all these problems because now patients can book
their appointments at home, they can check whether the doctor they want to meet is available
or not. Doctors can also confirm or decline appointments, this help both patient and the
doctor because if the doctor declines’ appointment then patient will know this in advance and
patient will visit hospital only when the doctor confirms’ the appointment this will save time
and money of the patient.

Patients can also pay the doctor’s consultant fee online to save their time.

HMS is essential for all healthcare establishments, be it hospitals, nursing homes, health
clinics, rehabilitation centers, dispensaries, or clinics. The main goal is to computerize all the
details regarding the patient and the hospital. The installation of this healthcare software
results in improvement in administrative functions and hence better patient care, which is the
prime focus of any healthcare unit.

Benefits of implementing a hospital management system:

• Appointment Booking

• Helps patients cut the long queue and saves their time.

• Is equipped with features like automated emails and text message

remainders.

• Role- Based Access Control

• Allows employees to access only the necessary information to effectively

perform their job duties.

• Increases data security and integrity.

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• Overall Cost Reduction

• Cuts down paper costs as all the data are computerized.

• No separate costs for setting up physical servers.

• Data Accuracy

• Removes human errors.

• Alerts when there’s a shortage of stock.

• Data Security

• Helps to keep patients records private.

• Restricts access through role-based access control.

• Revenue Management

• Makes daily auditing simple.

• Helps with statistics and other financial aspects.

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 4. Methodology

Hospital Management System is a system enabling hospitals to manage information and data
related to all aspects of healthcare – processes, providers, patients, and more, which in turn
ensures that processes are completed swiftly and effectively. It helps the hospital to work
more efficiently.

Systems are designed keeping in mind an issue that is to be solved. Every system is designed
in its unique keeping in mind the requirement of the problem or the issue. Our system solves
the problem of searching for the good that the customer’s needs.

System design involves the design of overall architecture, based on which we design
components, modules and interfaces. The beginning of any system architecture is by
decomposing it into smaller fragments. Decomposition and binding of components makes the
architecture easy to understand and makes it easier to understand.

Our system uses algorithm for collecting data which will collect the data of user and we have
data analysing algorithm which will analyse and highlight the needs of user.

3.2 ARCHITECTURE DIAGRAM

An architectural diagram is a diagram of a system that is used to abstract the overall outline
of the software system and the relationships, constraints, and boundaries between
components. It is an important tool as it provides an overall view of the physical deployment
of the software system and its evolution roadmap.

3.1 Architectural Diagram

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3.3 Use Case Diagram

A use case diagram in the Unified Modelling Language (UML) is a type of behavioural
diagram defined by and created from a use-case analysis. Its purpose is to present a graphical
overview of the functionality provided by a system in terms of actors, their goals (represented
as use cases), and any dependencies between those use cases.

3.2 Use Case Diagram

3.4 Front End:

The front end is part of the platform that the user interacts with. It's like the "face" of the
platform that the user sees and interacts with. The front end of Healthcare Application is
designed using a tool called Figma, which is a popular design tool that allows for the creation
of clean and minimal user interfaces. You cantake a look at the Figma design for the
Healthcare Application front-end by following this link:

The front end of Healthcare Application has all the necessary pages that an platform should
have. Some of these pages are:

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3.5 For Patient:

Homepage: This page will have a brief introduction to the platform, as well as links to the
course list and user details.

Course List: This page will have a list of all the courses available on the platform, along with
their descriptions and ratings.

Wish list: This page will display all the courses that a student has added to their wishlist.

Cart Checkout: This page will allow the user to complete the course purchase.

Course Content: This page will have the course content for a particular course, including
videos, and other related material.

User Details: This page will have details about the patient's account, including their name,
email, and other relevant information.

User Edit Details: This page will allow the patient to edit their account details.

3.6 For Doctors:

Dashboard: This page will have an overview of the doctor's courses, as well as the ratings and
feedback for each course.

Insights: This page will have detailed insights into the doctor's courses, including the number
of views, clicks, and other relevant metrics.

Course Management Pages: These pages will allow the doctor to create, update, and delete
courses, as well as manage the course content and pricing.

View and Edit Profile Details: These pages will allow the doctor to view and edit their
account details.

3.7 Back End:

Backend for Android applications refers to the server-side component that handles data
processing, storage, and communication between the mobile app and external resources such
as databases, APIs, and other services. It plays a crucial role in providing dynamic content,

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managing user authentication, handling business logic, and ensuring smooth interactions
between the app and the server.

a. API Development

b. Database Management

c. User Authentication and authorization

d. Business logic implementation

e. Scalability And Performance Optimization

f. Integration with Third Party Service

g. Monitoring and Maintenance

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 5.Result

Hospital Management System is a system enabling hospitals to manage information and data
related to all aspects of healthcare – processes, providers, patients, and more, which in turn
ensures that processes are completed swiftly and effectively. It helps the hospital to work
more efficiently.

SCREENSHOT

The doctor appointment form asks for details like:

Name
Email id
Phone Number
Appointment date

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Services:

The service page provide details of all the services provided so that patients can know if the
services they want are provided or not.It also provide the details of hospital such as contact
info so the paitents can is reach them.

19
Reviews:

The reviews page is used by patients to provide review of the service provided, its help the
hospital to provide better services to the patients and to improve the services in which its
lacking.

Source Code:

It’s the source code of the homepage of website “Hospital Management System”.

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Doctor Details:

This page shows the details of the doctors working under the Hospital, Its compose of the
doctor’s specialty and in which location he is working.

xxi
 6. Conclusion
In conclusion, the implementation of our Hospital Management System (HMS) represents a
significant milestone in our ongoing efforts to enhance healthcare delivery and streamline
hospital operations. Through this project, we have successfully addressed the challenges faced
by healthcare institutions, leveraging technology to improve efficiency, optimize resource
utilization, and elevate patient care standards.

With the HMS in place, we have witnessed tangible benefits such as enhanced workflow
efficiency, improved patient care outcomes, and increased revenue generation. By automating
administrative tasks, integrating disparate systems, and providing healthcare professionals with
easy access to comprehensive patient information, we have transformed the way healthcare
services are delivered, leading to greater patient satisfaction and operational excellence.

Looking ahead, there are several avenues for future work and enhancements to further optimize
the HMS and maximize its impact:

Future Work:

Advanced Analytics and Predictive Modeling:

Explore the integration of advanced analytics and predictive modeling techniques to derive
actionable insights from the vast amounts of data collected by the HMS. This includes
identifying trends, predicting patient outcomes, and optimizing resource allocation.

Telemedicine Integration:

Investigate the integration of telemedicine capabilities within the HMS to facilitate remote
consultations, virtual appointments, and remote patient monitoring. This would enhance
accessibility to healthcare services, particularly in underserved areas or during public health
crises.

Mobile Applications:

Develop dedicated mobile applications for patients, doctors, and administrative staff to access
key HMS functionalities on-the-go. This would improve convenience, accessibility, and user
engagement, further enhancing the overall user experience.

xxii
Interoperability and Integration:

Work towards enhancing interoperability and seamless integration with external systems such
as electronic health records (EHRs), medical devices, and third-party applications. This would
facilitate data exchange and collaboration across different healthcare providers and systems.

Continuous Improvement and User Feedback:

Establish mechanisms for gathering user feedback and conducting regular assessments to
identify areas for improvement and prioritize feature enhancements based on user needs and
preferences.

xxiii
 7. Reference

Books:

"Hospital and Healthcare Management" by K. Ramesha, Dr. T.K. Raju: This book provides
insights into various aspects of hospital management, including information systems.

"Healthcare Information Management Systems: Cases, Strategies, and Solutions" by Marion

J. Ball, Joan M. Kiel: This book discusses various information systems used in healthcare,
including hospital management systems.

Research Papers:

"A survey on hospital management systems" by Hanan M. Salman, Zahraa Taha: This paper
provides an overview and analysis of different hospital management systems.

"Hospital management software: A case study of three Jordanian hospitals" by Khairallah

Abed Al-Fattah Mustafa: This paper discusses the implementation of hospital management
software in Jordanian hospitals and its impact.

Online Resources:

Journal of Hospital Administration:

This journal publishes research and articles on various aspects of hospital administration and
management, including information systems.

HealthIT.gov:

The website provides resources and insights into healthcare information technology

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