OpenText™ Process Automation

Supported Environments
Release 24.4 Including Release History

Release Date: 07 Oct, 2024

This documentation has been created for software version OpenText Process
Automation Supported Environments 24.4.
It is also valid for subsequent software releases unless OpenText has made newer
documentation available with the product, on an OpenText website, or by any other means.
Open Text Corporation
275 Frank Tompa Drive, Waterloo, Ontario, Canada, N2L 0A1
Tel: +1-519-888-7111
Toll Free Canada/USA: 1-800-499-6544 | International: +800-4996-5440
Fax: +1-519-888-0677
Support: https://support.opentext.com
For more information, visit http://www.opentext.com
Copyright © 2024 Open Text.
Patents may cover this product, see https://www.opentext.com/patents
Disclaimer
No Warranties and Limitation of Liability
Every effort has been made to ensure the accuracy of the features and techniques presented
in this publication. However, Open Text Corporation and its affiliates accept no responsibility
and offer no warranty whether expressed or implied, for the accuracy of this publication.
Last updated: 9/30/2024
Table of Contents

Chapter 1 Introduction 5
Mainstream and non-mainstream operating systems 6
Product compatibility 6
Chapter 2 Software requirements 7
Legend 7
Supported browsers 9
Operating system: Mainstream 12
Operating system: Individual use 14
Virtualization technology 15
Containerization technology 16
Database: Mainstream 18
Content management systems 21
Document Viewer 27
Java platform 31
Web server 32
OpenText™ Directory Services 33
OTDS Push Connector 36
REST (Generic) Push Connector 36
Transport Layer Security 37
OpenSSL 38
OpenLDAP 40
Security algorithms 41
Reliable messaging 42
Distributed transaction coordination 43
Analytics integration 44
Software configuration management 46

iii
 AppWorks Gateway 47
Language support 49

iv
Chapter 1
Introduction
This guide lists the OpenText™™ AppWorks Platform software requirements for the releases on current maintenance:
Note: Starting from version 24.4, AppWorks Platform has been rebranded as OpenText Process Automation.
n OpenText Process Automation 24.4
n AppWorks Platform 24.3
n AppWorks Platform 24.2
n AppWorks Platform 24.1
n AppWorks Platform 23.4
n AppWorks Platform 23.3
n AppWorks Platform 23.2
n AppWorks Platform 23.1
n AppWorks Platform 22.4
n AppWorks Platform 22.3
n AppWorks Platform 22.2
n AppWorks Platform 22.1
n AppWorks Platform 21.4
n AppWorks Platform 21.3
n AppWorks Platform 21.2

Supported Environments 5
 n AppWorks Platform 21.1
n AppWorks Platform 20.4
n AppWorks Platform 20.3
n AppWorks Platform 20.2
n AppWorks Platform 16.7

Mainstream and non-mainstream operating systems

OpenText™ distinguishes between mainstream and non-mainstream operating systems. The following are examples of
mainstream operating systems:
n Windows Server
n Red Hat Enterprise Linux
n CentOS - The support for CentOS has been deprecated from the AppWorks Platform 22.2 release.

For mainstream support, OpenText™ synchronizes support with the market by supporting the latest minor update of the latest
two major versions without additional maintenance fees. For non-mainstream, additional maintenance fees are required.

Product compatibility
Examples of product statements on compatibility:
n Some products guarantee backward compatibility for all minor versions within a major version, such as CentOS. Anything
that works on CentOS 8.1 works on 8.2, but not necessarily vice versa. For such products, the supported version number is
noted as 8.1 indicating support for 8.1, 8.2, 8.3, and so on. A separate table row would indicate support for 9.0.
n For other products, OpenText cannot rely on compatibility guarantees, so the version number is specified in full, indicating
support for that version.

For information on the environments supported by legacy versions, contact Customer Support ([email protected]).

6 Supported Environments
Chapter 2
Software requirements
The following sections list software requirements for the releases on current maintenance. For a list of the releases, see
Introduction.
Note: For information about point release changes, such as 16.5.1, you must review the OpenText Process Automation Release
Notes document posted on My Support.

Legend
The following table describes the generic symbols used in all tables.

Symbol Description
Indicates a supported combination.

Indicates the minimal version supported in the major, minor, and patch release number range.1

Indicates support for custom applications only.

Indicates a warning.

Indicates no support.

Supported Environments 7
1This symbol indicates support within a major, minor, and patch releases. For example,

n
If the supported version number is 1 , the symbol indicates support for all major releases from 1 onward including their
minor and patch releases such as 1, 1.1, 1.2, 1.0.1, 1.0.2, 2, 3, and so on.
n
If the supported version number is 2.3 , the symbol indicates support for all the minor releases from 2.3 onward including
their patch releases such as 2.3, 2.4, 2.3.1, 2.3.2, 2.4.1, and so on until the next major release, which will be added as a
separate table row.
n
If the supported version number is 4.5.6 , the symbol indicates support for all patch releases from 4.5.6 onward such as
4.5.6, 4.5.7, 4.5.8, and so on until the next minor release.

8 Supported Environments
Supported browsers
The following table lists the supported browser versions per product release. An empty cell indicates an unsupported
combination. For an explanation of the symbols, see Legend.

OpenText Process Automation version

Product Version 16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4
Chrome See
Browser
support
Firefox See
Browser
support
Firefox See
ESR Browser
support
Internet 11 *
Explorer
Microsof 25.1058
t Edge 6
(Chrom
See
e-based)
Browser
support

Supported Environments 9
 OpenText Process Automation version
Product Version 16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4
Safari on 10
Mac
11

12

13

14

16

17

Safari on 10
iOS

11

12

13

14

16

17

10 Supported Environments
Browser support
n OpenText™ supports the current version and the previous two versions (-2) of Firefox, Chrome, and Edge. For example, if
Chrome 129 is the current GA version, OpenText™ supports version 127, 128, 129.
n OpenText™ supports the latest available version of Firefox ESR only.

n OpenText™ supports Chromium-based Edge installation as it replaces the classic Edge.

n OpenText™ strives to provide fixes for browser compatibility issues on the latest major or minor releases of AppWorks
Platform. OpenText™ highly recommends applying the most recent fix pack to realize the benefits of the browser. For
example, to address an issue on AppWorks Platform16.6, you must apply the latest fix pack 16.6.2.
n OpenText™ only supports third-party software version combinations supported by the third-party software vendors.

For a list of all browser compatibility issues, see the Known Issues section of the OpenText Process Automation Release Notes on
My Support.
* Support for Internet Explorer 11 has been deprecated from the AppWorks Platform 20.2 release onward.

Supported Environments 11
Operating system: Mainstream
To improve security protection in the Windows environment, use the latest critical and important updates issued by Microsoft.
Only 64-bit versions are supported.

An empty cell indicates an unsupported combination. For an explanation of the minimal version symbol , see Legend.

OpenText Process Automation version

Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

Windows Server 2012

R2 (Standard/
Datacenter/Azure)#

Windows Server 2016

(Standard/
Datacenter/Azure)

Windows Server 2019

(Standard/Datacenter/
Azure)

Windows Server 2022

(Standard/Datacenter/
Azure)

Red Hat Enterprise 6.0

Linux 6

Red Hat Enterprise 7.0

Linux 7

Red Hat Enterprise 8.0,

Linux 8 8.1
Red Hat Enterprise 8.2
Linux 8

12 Supported Environments
 OpenText Process Automation version
Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

Red Hat Enterprise 9.0

Linux 91

CentOS 6* 6.3

CentOS 7* 7.0

CentOS 8* 8.0,
8.1
CentOS 8* 8.2

*Support for CentOS has been deprecated from the AppWorks Platform 22.2 release.
#Support for Windows Server 2012 R2 has been deprecated from the AppWorks Platform 23.4 release.
1If the package chkconfig is not available in the OS, you must install it explicitly.

Supported Environments 13
Operating system: Individual use
The following operating systems are supported for individual use (development or demonstration purposes) but not for
production purposes.
An empty cell indicates an unsupported combination.

OpenText Process Automation version

Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Windows
10
Professio
nal
Windows
11
Professio
nal

14 Supported Environments
Virtualization technology
Virtualization technology enables you to run multiple instances of operating systems and applications on the same server. As a
partner of VMware, OpenText™ supports the deployment of OpenText Process Automation on VMware ESX 3.0 and later
versions. However, running OpenText Process Automation on a virtualization infrastructure may have a negative performance
impact.
If you choose to run OpenText Process Automation on a virtualization infrastructure other than VMware and face issues likely
caused by the virtualization infrastructure, OpenText™ may ask you to reproduce the issues directly on physical computer
hardware. Any deviations and consequences deriving from this change of deployment of OpenText Process Automation on a
virtualization infrastructure are your responsibility and liability.

Supported Environments 15
Containerization technology
Containerization technology enables you to run OpenText Process Automation and its related components in a container.
OpenText Process Automation supports the following containerization products.

OpenText Process Automation version

Product 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Docker

Kubernet
es
OT Cloud

Google
Cloud
Platform
(GCP)
Azure
Kubernet
es
Service
(AKS)
Amazon
Elastic
Kubernet
es
Service
(EKS)

16 Supported Environments
 OpenText Process Automation version
Product 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
RedHat
OpenShift

Supported Environments 17
Database: Mainstream
The following table indicates the database versions that OpenText™ supports.

Note:
n Support for OLE DB connectivity is deprecated from release 4.3 and later versions, and is dropped from version 16 and later.

OpenText™ recommends using JDBC connectivity where possible.

n Only the databases specified in this guide are validated and supported for OpenText Process Automation and the applications
built using the platform.

An empty cell indicates an unsupported combination. For an explanation of the minimal version symbol , see Legend.

OpenText Process Automation version

Product
16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4

SQL Server
2014 SP1
and later
SPs*

SQL Server
2016 SP1
and later
SPs*
SQL Server
2016
Managed
Instance
on Azure*
SQL Server
2017 *
SQL Server
2017
Managed
Instance
on Azure*

18 Supported Environments
 OpenText Process Automation version
Product
16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4

SQL Server
2019*
SQL Server
2019
Managed
Instance
on Azure*
Azure SQL
Database*
1

SQL Server
2022*
SQL Server JDBC driver version 12.4 is supported for all supported versions of MS SQL Server. Use the driver jar corresponding to your Java version (for
example: mssql-jdbc-12.4.1.jre11.jar for Java 17)

Oracle
12cR1
(12.1.0.2)
*

Oracle
12cR2
(12.2.0.1)2

Oracle 18c

Oracle 19c

*Oracle 21c JDBC driver (ojdbc11.jar) is supported for all the supported versions of Oracle.

PostgreSQL
10.5 *

PostgreSQL

Supported Environments 19
 OpenText Process Automation version
Product
16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4

11.1 *

PostgreSQL
12.0 *

PostgreSQL
13.0 *

PostgreSQL
14.0 *

PostgreSQL
15.0 *

*Requires JDBC driver between 42.2.9 and 42.6.0 only(for example: postgresql-42.6.0.jar)

1The Azure SQL Server managed instance and Azure SQL Database deployment options are supported for compatibility levels
corresponding to the MS SQL Server's supported versions.
2The support for Oracle 12cR2 is deprecated from AppWorks Platform 23.3 and later versions.

20 Supported Environments
Content management systems
An empty cell indicates an unsupported combination.

OpenText Process Automation version

Versi 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Apache 2.6.5
Jackrabbit
OpenText™ 16
Archive Center
16.2

20.2

21.2

23.1

23.2

23.3

23.4

24.1

24.2

24.3

OpenText™ 16
Content (16.0.
Server1 3 or
later)

Supported Environments 21
 OpenText Process Automation version
Versi 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
16.2

22 Supported Environments
 OpenText Process Automation version
Versi 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
16.2.1
to
16.2.8
16.2.9
to
16.2.1
1
20.2

20.3

20.4

21.1

21.2

21.3

21.4

22.1

22.2

22.3

22.4

23.1

23.2

23.3

Supported Environments 23
 OpenText Process Automation version
Versi 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
23.4

24.1

24.22

24.32

24 Supported Environments
 OpenText Process Automation version
Versi 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Documentum 7.2
Server
7.3

16.4

16.7

20.2+

20.3

20.4

21.1

21.2

21.3

21.4

22.1

22.2

22.4

23.2

23.3

23.4

24.2

Supported Environments 25
 OpenText Process Automation version
Versi 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
AppEnhancer 20.3
(formerly
ApplicationXte 20.4
nder)
22.2

23.2

23.4

OpenText™
Core Share
OpenText™
Core Content
CMIS 1.1
compliant
repositories

1From Process Platform/AppWorks Platform 16.1, OpenText Content Server support for AppWorks Platform includes OpenText
Extended ECM support.
2Apply the latest hotfixes of OpenText Content Server 24.2 or OpenText Content Server 24.3 to use Content Server with
Intelligent Viewing.

26 Supported Environments
Document Viewer
The following versions of the document viewer are supported by OpenText Process Automation.

Supported Environments 27
 OpenText Process Automation version
Product Version 16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4

16.6
OpenTex
t Brava
Enterpri
se

28 Supported Environments
 OpenText Process Automation version
Product Version 16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4

16 EP7
(16.6.1.12
9)1
16 EP7
Update 2
(16.6.2.5
8)
16 EP7
Update 3
(16.6.3.12
7)
16 EP7
Update 4
(16.6.4.13
4)
16 EP7
Update 5
(16.6.5.12
9)
16 EP7
Update 6
(16.6.6.8
5)
16 EP7
Update 8
(16.6.8.11
6)
16 EP7
Update 9
(16.6.9.7

Supported Environments 29
 OpenText Process Automation version
Product Version 16.7 20.2 20.3 20.4 21.1 21.2 21.3 21.4 22.1 22.2 22.3 22.4 23.1 23.2 23.3 23.4 24.1 24.2 24.3 24.4

7)
16 EP7
Update 12
()
OpenText 21.1
Intelligent
Viewing 21.2
(IV)
21.3

22.1

22.2

22.3

22.4

23.1

23.2

23.3

23.4

24.1

24.2

24.3

1Brava 16 EP7 (16.6.1.129) is supported from AppWorks Platform 16.7.1 onward. Earlier versions of AppWorks 16.7 support
Brava 16.6.

30 Supported Environments
Java platform
An empty cell indicates an unsupported combination. For an explanation of the minimal version symbol , see Legend.

OpenText Process Automation version

Vendo Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
r n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Oracle Java
111 2
Java
173 4
OpenJD Java
K 1112
Java
174 3

A bug in the Java 11.0.5 or lesser versions might crash the applications. Therefore, Java 11.0.6 or higher versions are
recommended and is mandatory for AppWorks Platform 22.4.
2

There is a known issue with JDK 11.0.20 or later when launching the OpenText CARS and OpenText Process Automation
installers. See the Known Issues, Deprecated Features, Discontinued Features, and Product Incompatibilities guide on My
Support for more details.
3

To use Java 17, OpenText Process Automation must run on TomEE 8.0.9 or later versions.
4JDK 17.0.8 or later versions are supported from AppWorks Platform 23.4 onward only.

Supported Environments 31
Web server
An empty cell indicates an unsupported combination. For an explanation of the minimal version symbol , see Legend.

OpenText Process Automation version

Produ Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
ct n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
TomEE TomEE
1 Plus 8
34

TomEE
Plus
9.1

1TomEE Plus 8.0.8 or later versions are supported from AppWorks Platform 21.4 version onward only.

TomEE Plus 8.0.11 or later versions are supported from AppWorks Platform 22.3 version onward only.
3AppWorks Platform 23.1 and later versions support TomEE Plus 8.0.9 or later versions only.

4AppWorks Platform is not supported on TomEE Plus 8.0.13.

32 Supported Environments
OpenText™ Directory Services
The following table lists the OpenText Directory Services (OTDS) versions that OpenText Process Automation supports.
Note: From Process Platform 16.1 and later, OTDS is mandatory for user management because users, groups, and membership
must be synchronized from OTDS to the Identity Package.
Below table displays the versions of OTDS that are supported by the OpenText Process Automation. The integration with OTDS is
available for authentication and the Document Store integration with Content Server and Documentum.
Note: OTDS claims 100% compatibility between releases. As such, from AppWorks Platform 16.7 and later versions, the
concept of a minimal supported version is introduced for OTDS. This means that AppWorks Platform 16.7 and later versions
support OTDS 16.4 and newer versions of OTDS by policy.

An empty cell indicates an unsupported combination. For an explanation of the minimal version symbol , see Legend.

OpenText Process Automation version

Produ Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
ct n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
OTDS 16.4
1

16.6
2

20.1

20.2

20.3

Supported Environments 33
 OpenText Process Automation version
Produ Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
ct n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
20.4

21.2

21.3

22.1

22.2 * * * *

22.3 * * * *

22.4 * * * *

23.1 * * * *

23.2 * * * *

23.3 * * * *

23.4 * * * *

34 Supported Environments
 OpenText Process Automation version
Produ Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
ct n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
24.1 * * * *

24.2 * * * *

24.3 * * * *

*AppWorks Platform 24.1 and later versions use a new license model with the OTDS SPS module that is available from OTDS
22.2 onward.

1For signed actions, OTDS 16.4.2 or later is required.

2OTDS 16.6 and earlier versions cannot be run in the same TomEE instance as OpenText Process Automation. Ensure to run both
OpenText Process Automation and OTDS in their own application server. This issue was fixed in OTDS 16.6.3.

Supported Environments 35
OTDS Push Connector
REST (Generic) Push Connector
OpenText Process Automation supports the OTDS REST or Generic Push Connector, which integrates with other products via a
fixed API. This push connector has a generic part shipped with OTDS and a product specific REST API, which is implemented by
other OpenText™ products, such as OpenText Process Automation.

OpenText Process Automation version

16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Type
7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
REST
(Generi
c) Push
Connect
or

36 Supported Environments
Transport Layer Security
Transport Layer Security (TLS) secures the HTTP communication between the browser and web server known as HTTPS.
OpenText Process Automation supports the TLS versions supported by Java.
n Secure inbound communication: HTTPS communication based on TLS is supported via the web-application server TomEE.
n OpenText Process Automation bus level communication: Secure communication between service containers uses the
default Java TLS version.
n Secure outbound communication: OpenText Process Automation can communicate with different external systems and
services using TLS.

OpenText Process Automation version

Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
TLS 1.
1
TLS
1.2
TLS 1.
3

Although TLS 1.1 is supported by OpenText Process Automation, OpenText recommends not to use this as it is insecure.

Supported Environments 37
OpenSSL
The following versions of OpenSSL are supported by and OpenText CARS. An empty cell indicates an unsupported combination.

OpenText CARS
OpenSSL 2.4 2.5 2.6 2.7 2.8
0.9.8k

1.0.1i

1.0.2j

1.1.1d 1

1.1.1h 2

1.1.1k 3

1.1.1l 4

1.1.1n 5

3.0.8 6

3.0.10 7

3.0.12 8

3.0.13 9

3.0.14 10

Note: AppWorks Platform stopped using OpenSSL from AppWorks Platform 16.3 and later releases.
1This version is shipped with AppWorks Platform 20.4

2This version is shipped with AppWorks Platform 21.1 and AppWorks Platform 21.2

38 Supported Environments
3This version is shipped with AppWorks Platform 21.3

4This version is shipped with AppWorks Platform 22.1

5This version is shipped with AppWorks Platform 22.2

6This version is shipped with AppWorks Platform 23.2

7This version is shipped with AppWorks Platform 23.4

8This version is shipped with AppWorks Platform 24.1

9This version is shipped with AppWorks Platform 24.2

10This version is shipped with AppWorks Platform 24.3

Supported Environments 39
OpenLDAP
The following versions of OpenLDAP are supported by OpenText Process Automation.

OpenText Process Automation version

Produc Versi 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
t on 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
OpenLD 2.4.48
AP
2.4.55

2.4.58

2.5.13

2.5.17

40 Supported Environments
Security algorithms
Secure Hash Algorithm 2 (SHA-2) is the security protocol for OpenText Process Automation. SHA-2 is a segregation of several
security hashes including SHA-256. For more information on this security protocol, visit: https://en.wikipedia.org/wiki/SHA-2.
The supported security algorithms for OpenText Process Automation depend on the Java version, the web server type, and the
type of communication.

OpenText Process Automation version

Inbound
16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
communica SHA-2
7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
tion
TomEE

Outbound SHA-2 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
communica 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
tion
OpenText
Process
Support
Automation ed (via
Connectors standar
d Java)

Supported Environments 41
Reliable messaging
The JMS Connector provides reliable messaging between a queue and another service container (such as the BPM service
container). Run the JMS Connector and the service container in the same instance of TomEE Release 16 or later.

OpenText Process Automation version

Produ Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
ct n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Active As part
MQ of
TomEE

42 Supported Environments
Distributed transaction coordination
OpenText Process Automation version
Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Apache As part
Geronimo of
Transacti TomEE
on
Manager

Supported Environments 43
Analytics integration
Note: Effective with version 16.7, iHub has been renamed to Magellan BI and Reporting.

OpenText Process Automation version

Produc Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
t n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Magella 16.2.1
n BI and
Reporti
ng 16.4

16.6

16.7

20.2

20.4

21.1

21.2

21.3

21.4

44 Supported Environments
 OpenText Process Automation version
Produc Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
t n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

21.4.1

22.3

22.4

22.4.1

23.2

23.3

23.4

24.2

Supported Environments 45
Software configuration management
An empty cell indicates an unsupported combination.

OpenText Process Automation version

Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Subversi 1.9
on
1.10

1.14

GitLab

GitHub

Azure Git

Hosted
Git

There is a difference between the versions of the Subversion repositories and Subversion working copies. The software
configuration management table provides information on the supported versions of Subversion working copy formats. Although
OpenText™ supports the Subversion 1.7, 1.8, and 1.9 working copy format only, the Subversion server can be of lower or higher
versions. See the Apache Subversion website for exact information on the compatibility details between the versions of
Subversion repositories and Subversion working copy formats.

46 Supported Environments
AppWorks Gateway
The following versions of AppWorks Gateway are supported by OpenText Process Automation.

OpenText Process Automation version

Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
AppWor 16.5
ks
Gateway
16.6

16.7

21.1

21.3

22.1

22.3

23.1

23.3

Supported Environments 47
 OpenText Process Automation version
Versio 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
Product
n 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
23.4

24.1

24.3

24.4

48 Supported Environments
Language support
The following language support is available for OpenText Process Automation as part of the standard package. An empty cell
indicates an unsupported combination.
For additional language support, submit a ticket to OpenText™ technical support.

OpenText Process Automation version

Typ Descripti 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
e on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
DE German
(de-
DE)
EN English
(en-
US)
ES Spanish
(es-
ES)
FR French
(fr)
JA Japanese
(ja-
JP)
NL Dutch
(nl-
NL)
SV Swedish
(sv-
SE)
ZH Chinese
(zh-

Supported Environments 49
 OpenText Process Automation version
Typ Descripti 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
e on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
CN)
AR Arabic1,2
(ar-
SA)
CS Czech2
(cs-
CZ)
KO Korean2
(ko-
KR)
PT Portugues
(pt- e2
BR)
CA Catalan2
(ca)
IT Italian2
(it)
PL Polish2
(pl-
PL)
DK Danish2
(da-
DK)
NO Norwegian
(Nb- 2
NO)
KK Kazakh2

50 Supported Environments
 OpenText Process Automation version
Typ Descripti 16. 20. 20. 20. 21. 21. 21. 21. 22. 22. 22. 22. 23. 23. 23. 23. 24. 24. 24. 24.
e on 7 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
(kk)
HE Hebrew1,2
(he)
FI Finnish2
(fi)
TR Turkish2
(tr)
UK Ukraine2
(uk)
ZH Traditional
(zh- Chinese2
TW)
RU Russian2
(ru)

Note: OpenText Process Automation product documentation is only available in English (en-US).
1 Provides RTL layout in the product.

2Supported in the application only.

Supported Environments 51