Đề 211

1. Two types of system software are which of the following?

a. Application software and tools that enable you to perform maintenance tasks.
b. Web browsers and application software.
c. Operating systems and tools that enable you to perform maintenance tasks. :)
d. Operating systems and web browsers.
2. Which of the following statements is TRUE?
a. Most trajans are not designed to replicate themselves.
b. A computer virus is a set of self-replicating program instructions that
surreptitiously attaches itself to a legitimate executable file on a host device.
c. Both a and b are true :)
d. Both a and b are not true
3. A manager at Gampco Inc. wishes to know the company's revenue and profit in its
previous quarter. Which of the following business analytics will help the manager?
a. prescriptive analytics
b. normative analytics
c. descriptive analytics
d. predictive analytics :)
4. What should you do when you receive notice of a software update?
a. Run the update immediately no matter what the update includes.
b. Read about the purpose of the update and decide whether to do the update now
or later. :)
c. Never run the update no matter what the purpose is for the update.
d. Let the network administrator know so he/she can automatically apply the
update.
5. Which of the following job descriptions best matches that of a systems/business
analyst?
a. Analyzes a computer system's vulnerability to threats from viruses, worms,
unauthorized access, and physical damage.
b. Investigates the requirements of a business or an
organization, its employees, and its customers in order to plan and implement new or
improved computer services. :)
c. Plans, installs, and maintains one or more local area networks and may also
manage cloud resources.
d. Troubleshoots hardware and software problems. Good interpersonal skills and
patience are required for this job.
6. Which kind of device is hardware capable of transferring items from computers
and devices to transmission media and vice versa?
a. transfer device :)
b. integrated device
c. embedded device
d. communications device
7. Why is it important to shut down the computer when you have finished working?
 a. It's easier than using the Lock command.
b. The network tracks when you have logged in or out.
c. Prevent unauthorized access to your files or the network.:)
d. So the network backup can occur during the night.
8.What program is used to start and shut down a computer or mobile device, provide
a user interface, manage programs and memory, and provide file management, among
other functions?
a. an operating system :)
b. a system utility
c. a file utility
d. an application software
9. Which of the following describes an information system?
a. A network of computers that enables the transfer of information from one
computer to another, such as the Internet.
b. A collection of hardware, software, data, people, and procedures that work
together to produce quality information. :)
c. A group of data professionals who work together to enhance communications
systems.
d. A series of activities such as analysis and design in the process of distributing
information on a large scale.
10. Which of the following kinds of software is NOT usually included by an installed
operating system?
a browser
b.spreadsheet :)
c. media player
d.calculator
11. What does the Hibernation mode do?
a. Saves any open documents and programs to RAM, turns off all unneeded
functions, and then places the computer or device in a low-power state.
b. Shuts down the operating system so it cannot be accessed without a password.
c. Starts the screen saver and keeps programs and files open and ready to be
accessed with the touch of a button.
d. Saves any open documents and programs to a hard drive before removing power
from the computer or device. :)
12. When a user runs an application, what transfers from a storage device to memory?
a. Cache :)
b. Registrations
c. Instructions
d. Operations
13. If your instructor turns on his computer and then starts a web browser, what
contents are in RAM?
a. The web browser instructions and certain operating system instructions.
 b. Certain operating system instructions and instructions downloaded from the
Internet that tell the operating system how to download data from the Internet.
c. The operating system.
d. The web browser instructions and certain instructions from other applications
that your instructor might start at a later time. :)
14.Which of the following statements is TRUE?
a. APA is the style of documentation of sources used by the American Psychological
Association.
b. Kickstarte is an American public benefit corporation that maintains a global
crowdfunding platform focused on creativity.
c. Sci-Hub is a shadow library website that provides free access to millions of
research papers and books, without regard to copyright, by bypassing publishers'
paywalls in various ways.
d. All of the above are true :)
15. When might you use the Hibernation mode on a notebook?
a. When you want a faster power-saving alternative than Sleep mode
b. When you want to shut down the computer completely.
c. When you want to prevent someone from inadvertently logging in with your
account
d. When you need to shut the lid and move the computer to a different location. :)
16. Why does Word display Document #* whenever you create a new file?
a. Tp remind you to close the files that do not need changes
b. To let you know how many documents are open on the screen
c. To provide you with blank documents so you can add new text
d. To remind you that the file has not been saved with a descriptive name :)
17. Why might you apply a built-in theme to the presentation?
a. To use a pre-created presentation with standard slides for a topic such as
marketing :)
b. To achieve a consistent look for fonts and color scheme
c. To match the colors of your company standard
d. To add a sound scheme to the presentation
18. In PowerPoint, What can you do with the master slide?
a. Set up header and footer information only
b. Add the agenda items for the presentation
c. Add page numbers only
d. Set up items to appear on every slide such as the company logo or fonts :)
19. When a word processing program user formats a document, what does the user
change?
a. the document's appearance :)
b. the document's content
c. the document's reliability
d. the document's dipboard
20. What happens when you subscribe to Internet service?
 a. You pay for a connection to the internet through an Internet Service Provider. :)
b. You receive a special phone cable from the vendor to connect you directly to the
internet.
c. You automatically receive an additional connection to the Internet on your
mobile device.
d. You get an automatic connection from your school or business for home use.
21. What is another term for servers that control access to the hardware software and
other network resources?
a. client computers
b. host computers :)
c. node computers
d. receiver computers
22. Which of the following is a collection of related webpages and associated items,
such as documents and pictures, stored on a web server?
a. Website
b. Server reader
c. Internet host
d. Browser app :)
23. In WordPress, what is a permalink?
a. A popular WordPress Plugin
b. The numeric IP address of your WordPress site :)
c. The complete URL of your WordPress site
d. Part of your WordPress URL which you set
24. Which answer best describes what a pivot table does?
a. It takes a dataset of any size, and allows you to build custom summaries of the
data in an easy-to-manage table :)
b. It converts your original data into a pre-defined format which you cannot adjust
c. It subtotals your data only
d. All of the above are false
25. What are the three legs of a good presentation?
a. Length, font choice and color scheme
b. Content, visual design and delivery :)
c. Number of slides, bullet points and images
d. Topic, header slides and sources
26. What does HTML stand for?
a. Hypertext Markup Links
b. Hypertext Management Logic :)
c. Hypertext Markup Language
d. Help Management Links
27. Which of the following is FALSE?
a. SEO stands for Search Engine Optimization, which is the practice of increasing
the quantity and quality of traffic to your website through organic search engine
results.
 b. Hypertext transfer protocol secure (HTTPS) is the secure version of HTTP, which
is the standard network protocol used for the transfer of computer files between
a client and server on a computer network.
c. Crowdfunding is the practice of funding a project or venture by raising small
amounts of money from a large number of people, typically via the Internet.
d. In 1959, Xerox launched the first plain paper photocopier. Rather than just selling
the machine, they generate long-term, recurring revenues from each photocopy
made. :)
28. What is the difference between WordPress posts and pages?
a. There is no difference between posts and pages.
b. Posts are entries listed in reverse chronological order on the site homepage and
pages are static and are not listed by date
c. Pages are entries listed in reverse chronological order on the site homepage and
posts are static and are not listed by date.
d. None of the above. :)
29. Why apply a cell style instead of simply formatting worksheet cells individually?
a. Cell styles are applied automatically to titles in the worksheet
b. Changes to the cell style are automatically reflected in cells which have the style
applied :)
c. Using cell styles keep the worksheet consistent by ensuring only one color in
used
d. There are more choices for styles than there are in the Format Cell dialog box
30. Which of the following statements is FALSE?
a. Gutenberg blocks are the editor blocks that are used to create content layouts in
the WordPress block editor aka Gutenberg.
b. If you want to write a normal blog. you should use WordPress pages.
c. In WordPress, permalinks are the permanent URLs to your individual weblog
posts, as well as categories and other lists of weblog postings. :)
d. Software as a service (Saas) is a software licensing and delivery model in which
software is licensed on a subscription basis and is centrally hosted.
31. What will be returned when the following SQL statement is executed?
Select driver_no, count(*) as num_deliveries
from deliveries
group by driver_no;
a. A listing of all drivers, sorted by driver number :)
b. A listing of each driver as well as the number of deliveries that he or she has
made
c. A count of all of the deliveries made by all drivers
d. None of the above
32.
 a. One-to-many
b. Ternary
c. Many-to-many
d. All of the above are false. :)
33. Most DBMSs include a feature which has a graphical user interface to assist users
with retrieving data. What is this feature called?
a. QBA
b. SQL
c. OBE
d. XML
34. What is the process of comparing data with a set of rules or values to find out if
the data is correct?
a. Concatenation
b. Validation
c. Digit checking
d. Integration
35. What are calculated fields in Tableau?
a. There is only one calculated field in Tableau: Number of Records
b. Any numeric field is a calculated field because it can be used in a calculation
c. These are custom variables that you create from fields provided in the data :)
d. Calculated fields have to be created in Excel and then imported into Tableau
36. What is data redundancy?
a. There is no primary key to distinguish records.
b. Each department has its own files, so the same data might be stored in multiple
files. :)
 c. Data is linked to multiple records in a database.
d. In the same database, each department enters data without checking to ensure it
has not already been entered.
37. What does the following SQL statement do?
Select • From Customer Where Cust Type = "Best"
a. Selects all the fields from the Customer table for each row with a customer
labeled "Best* :)
b. Selects the “*” field from the Customer table for each row with a customer
labeled "Best"
c. Selects fields with a "*" in them from the Customer table
d. Selects all the fields from the Customer table for each row with a customer
labeled "*”
38. What result set is returned from the following query?
Select customer_name, telephone
from customers
where city in ('Boston', 'New York', 'Denver*);
a. The customer name and telephone of all customers
b. The customer_name and telephone of all customers living in either Boston, New
York or Denver :)
c. The customer_name and telephone of all customers living in Boston, New York
and Denver
d. The customer_ name of all customers living in Boston, New York or Denver

39.
a. A person can marry at most one person. :)
b. A person has to be married.
c. A person can marry more than one person, but that person can only be married
to one person.
d. A person can marry more than one person.
40. To connect Tableau to a CSV data source what type of connection should you use?
a. Text file
b. Microsoft Excel :)
c. Microsoft Access
d. Statistical file
41. A relationship where the minimum and maximum cardinality are both one is as
…..relationship.
a. Optional
b. Unidirectional
c. Mandatory link
d. Mandatory one :)
42. Which of the following refers to the procedures that keep data current?
a. file maintenance :)
b. authentication integrity
c. data validation
d. information checking
43.

a. Each employee can supervise zero to many employees. :)

b. Each employee can manage many departments.
c. Each employee works in more than one department.
d. All of the above are true.
44. A data dictionary contains details about data. What term is used to describe this
characteristic?
a. omnidata
b. metadata :)
c. maxidata
d. duplidata
45. The acronym….refers to software that manages data stored in a database.
a. ERP
b. ERD
c. SQL
d. DBMS :) )))))))
Đề 201

MULTIPLE CHOICES 60%

1/ Which of the following is a portable, personal computer designed to fit on your lap?

a. desktop

b. notebook

c. handtop

d. PDA

2/ Which of the following tools searches for and removes unnecessary files?

a. file manager

b. disk defragmenter

c. disk cleanup

d. uninstaller

3/ When you find that your desktop cannot recognize and communicate with your
smartphone when it is plugged in, it possibly is the issue of:

a. mobility

b. capacity overload

c. compatibility

d. information overload

4/ A bar code scanner would be an example of a/an:

a. processing device

b. storage device

c. input device

d. output device

5/ Which of the following is a main determinant of a computer’s performance?

a. the amount of RAM

b. speed of the processor

c. the capacity of the cache memory

d. All of the above

6/ Which of the following best describes the term, cybercrime?

a. online or Internet-based illegal acts

b. using the Internet to apprehend and prosecute criminals

c. any illegal act involving a computer

d. a type of gaming software that simulates criminal acts

7/ Which language needs an interpreter to be able to run on the computer?

a. machine language

b. compilers

c. assembly language

d. high level language

8/ Which of the following refers to the right of individuals and companies to deny or
restrict the collection and use of information about them?

a. information privacy

b. social restrictions

c. data rights

d. acceptable use

9/ Windows, Linus and which other operating systems constitute three desktop
operating systems?

a. Mac OS

b. Amazon

c. Internet Explorer

d. Yahoo

10/ Which of the following kinds of computing refers to an environment of servers that
house and provide access to resources users access through the internet?

a. liberated

b. digital

c. disperse
d. cloud

11/ Which of the following is NOT a characteristic of good information?

a. technology

b. accurate

c. timely

d. value of money

12/ What kind of software consists of programs designed to make users more
productive and/or assist them with personal tasks?

a. application

b. operating

c. utility

d. system

13/ A modem is used:

a. to load share between two different servers

b. to convert between analog and digital signals for transmitting data over telephone
lines.

c. to scan documents

d. to store data

14/ Which of the following kinds of software allows users to create and manipulate
documents containing mostly text and sometimes graphics?

a. desktop publishing

b. image processing

c. contextual

d. word processing

15/ ____ refers to the products,methods,inventions, and standards used for producing
information.

a. Information systems

b. Interrelated components

c. Information technology
d. Information components

16/ The basis idea of Moore's law is that:

a. people tend to want more information than they need

b. The density of transistors on a computer chip doubles every 18-24 months.

c. computer memory is getting bigger.

d. IT makes people more productive.

17/ There are many types of application software. Browsing is an example of a:

a. communication application software

b. graphic and media application software

c. business application software

d. personal interests’ application software

18/ Which one of these is NOT a component of an information system?

a. Staff performance evaluation

b. Software

c. People

d. Hardware

19/ In internet terminology, what is the term, google.com, called?

a. domain name

b. Internet service provider

c. web page protocol

d. TLD

20/ _______ is the most popular INTERNET standard.

a. UML

b. OSI

c. Ethernet

d. TCP/IP
21/ You have a new word processing program. Which of the following is least likely to
be a feature in the program’s spelling checker?

a. the capability to check for contextual spelling errors.

b. the capability to check the arithmetic in a table of calculations.

c. the capability to check the spelling of a specific document section.

d. the capability to check for a misuse of homophones.

22/ Which statement best describes how the RFID standard works?

a. A note on a network must have an individual ID code that can communicate with
other ready devices

b. Two connected network devices use infrared light to create a direct frequency.

c. The network uses radio signals to communicate with a tag places in or attached to an
object, animal, or person.

d. The network users reference devices instead of actual devices to speed up the
transmission process.

23/ Which of the following is application software that allows users to access and view
webpages?

a. host

b. browser

c. reader

d. server

24/ Which of the following is not one of the reasons that a mobile device can be
categorized as a computer?

a. It can store information for future use.

b. It can accept output

c. It operates under the control of instructions stored in its own memory.

d. It can process data according to specified rules

25/ Which category of applications allow you to locate a nearby restaurant or check the
weather forecast?

a. geography-based

b. lifestyle
c. education

d. convenience

26/ You have heard that it is possible to improve your computer’s performance by
storing all related files for a particular program together. What is the term for this?

a. defragmenting

b. operationalization

c. compression

d. maintenance

27/ Which of the following is NOT a strategy that supports green computing?

a. regulating manufacturing process

b. recycling

c. creating web apps instead of desktop apps

d. using energy efficient hardware

28/ IT supply chain decision support is concerned with:

a. enabling managers to process and evaluate SCM related decisions using different
optimization techniques.

b. measurement of the supply chain performance through data analysis tools.

c. cooperation and collaboration with suppliers, partners and etc via the Internet

d. collection,generation and storage of vast data and tracking of the same through
automated means.

29/ A ______ enables company to do exchange the data between the different
applications and different platforms

a. web application

b. web pages

c. web service

d. none of these

30/ In _____ E-Commerce Model, free basis version is provided to wake the Internet
of customers and introduce the product, users have to pay for used advanced versions
with full features.
a. Franchising

b. Freemium

c. Open source

d. Subscription

e. Aggregator

31/ The biggest difference between Web 1.0 and web 2.0 is _____

a. More flash based videos

b. An increase in the use of copyrighted material

c. An increase in collaboration and information sharing

d. reduced use of HTML

32/ HTML is used for:

a. define the structure and layout of web pages

b. Structure data more efficiently

c. communicate with the supply chain partners

d. exchange web pages over the Internet

33/ Which of the following is not a technology used by hot spots?

a. Bluetooth

b. WiMAX

c. Wi-fi

d. UWB

34/ Which success factor of e-commerce includes “competitive prices”?

a. advertising and incentives

b. selection and value

c. community relationship

d. performance and service

35/ Uber or Airbnb is an example of what type of business model type?

a. Aggregator
b. subscription

c. freemium

d. Brick and motar

36/ As shown in the figure:

a. 62

b. 65

c. 58

d. 77

37/ What features are frequently used in word processing to prepare a structure for a
long document?

a. Multilevel list

b. heading style

c. section breaks

d. all of the above

38/ Where would you find the Add level and delete level buttons in MS Excel list?

a. These are located in the Sort & amp, Filter group

b. These are located in the Custom Filter dialogue box.

c. These are located in the Sort dialogue box

d. These are located in the Filter options list

39/ What happens to the header row when you click on the filter command?

a. Drop-down arrows appear for the header cell in each column.

b. A filter dialogue box will open with options

c. you will see a check list of all the column titles.

d. Nothing happens

e. none of these

40/ In MS Wordm which button name below will be used to determine the contents
that are the same of different in Header and Footer among sections/chapter?
a. Show next

b. connected to previous

c. switch between header and footer

d. link to previous

41/ In MS Word, when we eant to use Mail Merge to merge the data into the document,
what type of extension the data source files are?

a. *.docx

b. *.xlsx

c. *.docx and *.xlsx

d. All of the above

42/ In MS Powerpoint, to change Fonts for all slides, which feature will be used?

a. slide layout

b. align text

c. format painters

d. slide master

43/ In MS Word, which of the following is required to add different headers or footers
to different parts of a document?

a. Page breaks at the end of each page

b. section breaks, next page

c. alignment tabs

d. all of the above

44/

45/ Which of the following statements about databases is false?

a. A database administrator is responsible for the development and management of a

database.

b. A data warehouse utilitizes a database

c. Database are quick and easy to develop and install in an organizational context
d. database are becoming more popular

46/ In MS Excel, what is an important first step before using the Subtotal command?

a. Click on the Home Menu

b. Sort your data

c. Filter your data

d. Insert rows for the subtotals

e. None of the above are correct

47/

48/ What is the final step of a mail merge in nMS Word?

a. Finalize

b. Select recipients

c. Finish and Merge

d. Insert Merge Fields

49/ Choose the INCORRECT statement in MS Excel?

a. When calculating the values in groups (subtotal) in a certain column, it is necessary to

order that column first

b. Excel may allow to sort a list based on 3 columns (levels), and it cannot sort based on
the number of columns greater than 3

c. We can use the sort button on the toolbar to sort a list by 1 column

d. When using the Advanced Filter function, in the filter criteria area, the AND condition
will be placed on the same row, the OR condition will be placed on the difference row.

50/ User process data in the database using:

a. reports

b. logic

c. querles

d. forms