Gen 2 Emporia Vue Installation Guide
Gen 2 Emporia Vue Installation Guide
Safety information
This is the electrical hazard symbol.
The addition of this symbol to a
“Danger” or “Warning” safety label
indicates that an electrical hazard
exists which will result in personal
injury if the instructions are not
followed.
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
The Emporia Vue requires installing
transformers inside your home’s
electrical panel and working around
dangerous voltage that could lead to
injury or death. Emporia recommends
that installation be performed by a
skilled person such as a licensed
electrician or other qualified professional
in accordance with the regional electrical
code where it is being installed.
Protective Alternative
gloves light source
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emporiaenergy.com/support
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1-844-EMPORIA (367-6742)
What’s in the box
Your new Emporia Vue contains the
following items. If any of these items are
missing or if you believe they’ve been
damaged, call support immediately.
3.5mm 200A CT
audio jack ports
WiFi
A B C connector
top
1 16
2.5mm 50A CT audio jack ports
2 15
3 14
4 13
5 12
6 11
7 A2024A0401XXXXXXXXXXXX
10
8 9
bottom
Wire harness
port
Step 1: Get the App
Use your phone to check the signal strength
of your Wi-Fi network next to the electrical
panel in your home. Low/no signal may
require a Wi-Fi extender for the Vue to work.
Download the Emporia Energy app onto
your phone or tablet from the Apple App
Store, from Google Play, or from
emporiaenergy.com/app. Create an
account and begin the setup process.
emporiaenergy.com/app
Step 2: Turn off the main
breaker and remove the cover
In your electric panel, turn off the main
breaker, although it may be located
elsewhere in your house or you may not
even have one. This turns off all the circuits
in your home. Next, remove any screws
holding the cover to the panel and remove
the cover to access the circuit breakers and
the live service mains!
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 3: Find a place
for the monitor
Locate a place within your electrical panel
for your Vue energy monitor. Your breaker
box may be oriented differently, but the
monitor is small and designed to fit easily in
the box. Find a place that works for you.
Live
service
mains
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 4: Mount the antenna
Screw the antenna assembly cable to the
top of the energy monitor in the jack
marked . Then, slide the cable sleeve over
the metal connection so that it is fully
insulated. Next, use a screwdriver to remove
a knockout from inside the electrical panel.
Now, feed the antenna through the hole.
Finally, plug the hole with the knockout plug.
It’s ok to install the antenna inside of a wall.
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 5: Plug in and connect
the 200A current transformers
Your system will have 1, 2, or 3 main service
cables (a typical 2-main system is shown
below). Open the clasps on the CTs and
place each clamp around one of the main
service cables. Then, shut the clasps to
secure the CTs. IMPORTANT! The K→L or
Breaker→ imprint on the bottom of the CTs
should point toward the breakers. Finally,
insert the 200A current transformer audio
jacks into the audio jack ports on the top of
the energy monitor.
DANGER: The service
mains are always live!
Meter
Breakers
Step 6: Insulate empty 3.5mm
200A CT audio jack ports
Identify the empty 3.5mm 200A CT ports on
the top of your Vue. These will be labeled A, B,
and C. Depending on your installation, you
may have anywhere from 3 empty audio jack
ports to none at all. If you don’t have any
empty ports, proceed to Step 7. If you do,
securely insert the provided 3.5mm insulation
plugs into all of the Vue’s empty 3.5mm ports
so they are completely insulated.
top
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emporiaenergy.com/support
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1-844-EMPORIA (367-6742)
Step 7: Plug in the
wire harness
Insert the power supply wiring harness with
four 16AWG wire leads into the bottom of
the energy monitor until it clicks into place
securely. The wire harness allows for
single-phase power and three-phase
voltage sensing: White connects to Neutral,
Black provides power and voltage sensing,
and Blue and Red enable voltage sensing
only.
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 8: Wire the wire harness
to a breaker and neutral bus
The wire harness will be connected
differently depending on whether or not you
have enough empty 15A breakers as well as
the number of 200A CTs you installed in
Step 5. Go to the step below based on your
system. If you’re unsure, call Emporia
Support and we’ll help you through it.
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 8(b): No empty breaker
and two 200A CTs
Common in N. American homes
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1-844-EMPORIA (367-6742)
Step 8(c): Three empty breakers
and three 200A CTs
Common in European 3-phase homes
Uncommon in N. American homes
Common in N. American commercial systems
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emporiaenergy.com/support
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Step 8(d): No empty breaker
and three 200A CTs
Common in European 3-phase homes
Uncommon in N. American homes
Common in N. American commercial systems
Need help?
emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 8(f): No empty breaker
and one 200A CT
Common in European 1-phase homes
Uncommon in N. American homes
Need help?
emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 9: Plug in and connect
the 50A current transformers
If your Vue has 50A CTs, open the clasps on
the 50A CTs and place each clamp around the
hot leg from the breaker you wish to monitor.
Then shut the clasps to secure the CTs.
IMPORTANT! The Breaker→ imprint on the
bottom of the CTs should point toward the
breakers and the K→L imprint should point
away from the breakers. Then, insert the
audio jacks attached to them into the 2.5mm
audio jack ports on the sides of the energy
monitor. Note the port numbers so you can
name the circuits in the app.
Breaker
Load
Step 9 (continued): A note
about multi-pole breakers
If you wish to monitor 2- or 3-pole breakers,
you can either use one CT on each pole, or
you can use a single CT. To use a single CT,
clasp the clamp around either one of the hot
leads coming off the breaker (it doesn’t
matter which). You’ll then be able to input a
circuit multiplier in the app to double or triple
the reading by entering a “2” or “3.” We don't
recommend multiplers for unbalanced loads,
such as subpanels.
side
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emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 10: Take a photo
of your system
Before replacing your panel cover, take photos
of your installation in case you need to
contact support.
Step 11: Replace the cover
and turn on all breakers
Secure the cover to the box with any screws
you removed in Step 2. Next, flip any
breakers that you turned off during
installation to restore power to the circuits
in your home. You should hear a power up
tone from the Vue to confirm it has power.
Then, close the panel. Once the panel cover
is replaced, the antenna connector and
audio jack ports on the Vue will not be
accessible.
Need help?
emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Step 12: Complete setup
Tap the button in the app to indicate that
you’ve installed your Emporia Vue, heard its
power up tone, and you’re ready to proceed.
Your phone will connect via Bluetooth to the
system and then you’ll connect to a nearby
Wi-Fi router. Make sure you have your Wi-Fi
name and password.
Need help?
emporiaenergy.com/support
[email protected]
1-844-EMPORIA (367-6742)
Troubleshooting Tips
The Emporia app is not finding my Vue after
I’ve installed it.
Ensure the Vue has power:
Check for a green power light.
Listen for a startup tone.
Check the wire harness is secure and
wired properly.
Check that the main breaker is turned on.
Check that the breaker powering the Vue
is turned on.
Ensure your phone can connect to the Vue.
Check your phone’s Bluetooth is on.
If you’re using an Android, turn on
Location Services for your phone to
properly scan for Bluetooth devices.
Ensure the Vue’s Wi-Fi antenna has been
installed properly.
Check the antenna is properly screwed
into the energy monitor
Ensure the antenna is outside of the
electric panel. It’s ok if it is inside a wall,
just ensure it’s not inside the metal box.
Try power cycling the breaker to which the
Vue is connected.
Try restarting the Emporia App.
Try rebooting your phone.
The Emporia Vue Smart Home Energy Monitor contains FCC ID:
2AS6P-EMCTV2 This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum
distance of 20 centimeters between the radiator and your body.