Technical Bulletin OmniPCX Enterprise

TC1930 ed.09 Release 11.1 and above

4059IP – Installation procedure for version

5.5.6

This is the installation procedure for the Alcatel-Lucent 4059 IP with version 5.5.6.
It is available only on Alcatel-Lucent Business Portal (https://businessportal.al-enterprise.com).

Revision History

Edition 1: May 5, 2014 creation of the document (version 5.4.1)

Edition 2: May 21, 2015 Version 5.4.2
Edition 3: November 08, 2016 Version 5.5.2
Edition 4: January 11, 2017 Version 5.5.3
Edition 5: April 10, 2018 Update keyboard reference
Edition 6: May 16, 2019 Version 5.5.4
Edition 7: October 21, 2020 Version 5.5.5
Edition 8: November 06,2020 Update deliveries CR after green light
Edition 9: June 4, 2021 Version 5.5.6

Legal notice:
www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other
trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other
trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither
ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein.
© Copyright 2021 ALE International, ALE USA Inc. All rights reserved in all countries.
Table of contents
1 Document overview................................................................................................................................. 4
2 Hardware and Software compatibility ....................................................................................................... 5

3 COMPATIBILITY OF ALCATEL-LUCENT 4059 and OMNIPCX ENTERPRISE ................................................... 5

4 Important advices ................................................................................................................................... 6
4.1 Alcatel-Lucent 4059 IP on Windows® 10 64bits .................................................................................. 6
4.2 Alcatel-Lucent 4059 IP on Windows® 8 or 8.1 64bits .......................................................................... 6
4.3 Alcatel-Lucent 4059 IP on Windows® 7 64bits.................................................................................... 6
4.4 Alcatel-Lucent 4059 MAC ................................................................................................................... 7
4.5 For Alcatel-Lucent 4059 driver MMK ................................................................................................... 8
4.6 For Alcatel-Lucent 4059 IP and MAC .................................................................................................. 8
4.7 For Alcatel-Lucent 4059 IP ................................................................................................................. 8
4.7.1 Install or Upgrade keyboard driver in 5.5.5 or upper: .................................................................... 8
4.7.2 Upgrade from 4059IP 5.0.5 or older ........................................................................................... 15
5 Known issues ........................................................................................................................................ 15
5.1 Solution if a PC does not start with Alcatel USB keyboard or if Alcatel USB Keyboard is not recognized. 15
5.2 Access between 4059EE and OXE Through a VPN ............................................................................. 15
5.3 Solution if the keyboard telephonic panel is blocked .......................................................................... 15

6 CHANGES BETWEEN VERSIONS ............................................................................................................. 16

6.1 Between 5.5.6 and 5.5.5 ................................................................................................................. 16
6.2 Between 5.5.5 and 5.5.4 ................................................................................................................. 16
6.3 Between 5.5.4 and 5.5.3 ................................................................................................................. 16
6.4 Between 5.5.3 and 5.5.2 ................................................................................................................. 16
6.5 Between 5.5.2 and 5.4.2 ................................................................................................................. 16
6.6 Between 5.4.2 and 5.4.1 ................................................................................................................. 16
6.7 Between 5.4.1 and 5.3.4 ................................................................................................................. 16
6.8 Between 5.3.4 and 5.3.3 ................................................................................................................. 16
6.9 Between 5.3.3 and 5.3.2 ................................................................................................................. 16
6.10 Between 5.3.2 and 5.3.1 ............................................................................................................... 17
6.11 Between 5.3.1 and 5.2.6 ............................................................................................................... 17
6.12 Between 5.2.6 and 5.2.5 ............................................................................................................... 17
6.13 Between 5.2.5 and 5.2.3 ............................................................................................................... 17
6.14 Between 5.2.3 and 5.1.8 ............................................................................................................... 17
6.15 Between 5.1.8 and 5.1.7 ............................................................................................................... 17
6.16 Between 5.1.7 and 5.1.5 ............................................................................................................... 17
6.17 Between 5.1.5 and 5.1.4 ............................................................................................................... 17
6.18 Between 5.1.4 and 5.1.3 ............................................................................................................... 17
6.19 Between 5.1.3 and 5.1.2 ............................................................................................................... 18
6.20 Between 5.1.2 and 5.1.1 ............................................................................................................... 18

OmniPCX Enterprise - Release 11.1 and above

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 6.21 Between 5.1.1 and 5.0.4 ............................................................................................................... 18
6.22 Between 5.0.4 and 5.0.3 ............................................................................................................... 18
6.23 Between 5.0.3 and 5.0.2 ............................................................................................................... 18
6.24 Between 5.0.2 and 4.016.9 ............................................................................................................ 19

7 Restrictions ........................................................................................................................................... 20
7.1 Alcatel-Lucent 4059 MAC ................................................................................................................. 20
7.2 Alcatel-Lucent 4059 IP .................................................................................................................... 20

8 APPENDIX 1 - CORRECTIONS ................................................................................................................ 21

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1 Document overview
This document is complementary to the technical documentation TC1019 Alcatel 4059 MAC / IP -
Installation procedure for version 5.0.4.
It describes the new features, the software corrections and the update recommendations.
For further information on attendant set operation, please refer to "Alcatel-Lucent 4059 - User Guide"
documentation.

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2 Hardware and Software compatibility
Version 5.5.6 is compatible with Windows® 10/8/8.1 (64 bits Professional Edition), Windows® 7 (64
bits and 32-bits Professional Edition).
Pre-requisites with Windows® :
 1,5 GHz minimum processor
 500 MB of system memory
 40 GB hard drive with at least 1GB of available space
 Graphics with minimum 1280*1024 resolution with true color graphics card.
 DVD-ROM drive
 Audio Output
 Internet access (only one IP address on same network card)
 Alcatel telephonic keyboard

3 COMPATIBILITY OF ALCATEL-LUCENT 4059 and OMNIPCX

ENTERPRISE
Version 5.5.6 is compatible with OXE Release R11.1 and above.

If the 4059 IP must be sign-on in different PC without deleting the MAC address in attendant tscip
parameter” manually. The parameter “4059: PC unregistered at logoff” must be True

The first OXE version compatible with this feature are:

L1.301.41 (because of CROXE-5364)

L2.300.38 (because of CROXE-5358)
M1.403.18 (because of CROXE-4772)
M2.300.7 (because of CROXE-4743)

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4 Important advices

4.1 Alcatel-Lucent 4059 IP on Windows® 10 64bits

Version 5.5.2 to 4059IP is the first version compatible with Windows 10 64 bits.
Reminder : The 4059MAC can not be installed on Windows10/8/8.1.

The 4059IP migration isn’t possible from W7 to W10 (Windows10 must be re-installed from scratch).

Version 5.5.5 is the first version with the signed driver from Microsoft.
The update process is described in chapter 4.7.1.
Hence after installation of the usbkbdsigned_64 for Win10, the Alcatel Phone keyboard will have the
digital signature.
With a signed USBKBD driver we MUST use the keyboard with the reference:
3AK17154ABJD.
This ref is the technical ref, it isn’t on the catalogue MLE. To launch a command the ref is
3BA00637xB (x is country-dependent).

4.2 Alcatel-Lucent 4059 IP on Windows® 8 or 8.1 64bits

Version 5.4.1 to 4059IP is the first version compatible with Windows 8 or 8.1 64 bits.
Reminder : The 4059MAC can not be installed on Windows8/8.1.

The 4059IP migration isn’t possible from W7 to W8 (W8 must be re-installed from scratch).
In this version the driver is the signed driver from Microsoft. Hence after installation of the
usbkbdsigned_64 for win 8/8.1, the Alcatel Phone keyboard will have the digital signature.
With a signed USBKBD driver we MUST use the new keyboard with the reference:
3AK17154ABJD.
This ref is the technical ref, it isn’t on the catalogue MLE. To launch a command the ref is
3BA00637xB (x is country-dependent).

4.3 Alcatel-Lucent 4059 IP on Windows® 7 64bits

Reminder : The 4059MAC can not be installed on Windows7.

In 5.3.0, the USB keyboard driver of 64bit installer was wrong. In 5.3.1, it is resolved.
For issues of 4059 IP 64bit on 5.3.0, it has to be uninstalled 4059 IP and USB keyboard driver and
then install 4059 IP 5.3.1 64bit.
For any other versions of 32bit, 4059 application can be upgraded in 5.3.4.

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4.4 Alcatel-Lucent 4059 MAC
The Alcatel-Lucent 4059MAC is in phase out.
Reminder : The Alcatel-Lucent 4059MAC can be installed only on Windows XP SP3 (NOT on Windows
Vista, 7,8.x and 10)

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4.5 For Alcatel-Lucent 4059 driver MMK
Driver MMK is phase out and cannot be installed on new computer (no more tested and supported).

4.6 For Alcatel-Lucent 4059 IP and MAC

Warning If a 4059 older than 5.0.5 is installed you must uninstall, reboot and reinstall the 4059
application. This recommendation is not true for the keyboard driver.
After this installation, the parameters in 4059 management must be set again.

4.7 For Alcatel-Lucent 4059 IP

4.7.1 Install or Upgrade keyboard driver in 5.5.5 or upper:
Since 4059_5.5.5, We have the following folders for keyboard installation:

usbkdb32_win7_unsigned-This installation folder contains the keyboard driver that can be used for
win7 32bit.This driver is not signed.

usbkdb64_win7_unsigned-This installation folder contains the keyboard driver that can be used for
win7 64bit.This driver is not signed.

usbkdb64_win7_win8_signed-This installation folder contains the keyboard driver that can be used for
win7 and win8/8.1 64bit.This driver is signed .

usbkbd64_win10_signed-This installation folder contains the keyboard driver that can be used for
win10 64bit.This driver is signed. The version 5.5.5 is the first with this driver version. Please follow the
steps below to update this driver.

Win 10 keyboard driver installation procedure:

Plug the keyboard. If the driver is already installed please follow the below uninstallation steps (1) and
then do installation steps (2). If suppose, it is the new installation directly go to the installation steps (2)

1.UNINSTALLATION STEPS:
Uninstall previously installed keyboard drivers in following paths:
a.Programs and features.
b.Device manager.
a.Programs and features:
Please uninstall the previous installed Alcatel keyboard.

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After clicking uninstall. Give the remove option and yes for removing all the installed features.

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After loading setup status process, before giving Yes for restarting the pc, we have to delete the
drivers from device manager.
NOTE:Before clicking the finish button on setup wizard, kindly do the following as given
below in b. Device manager.

b.Device manager:

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Please select the checkbox “Delete the driver software for this device” and click OK.

Now you click the finish button in the setup wizard as shown in the below picture.

Now PC goes for reboot , once it comes up do the following installation Steps.
2.INSTALLATION STEPS
Please find the setup tool which was attached along with this procedure for installing the new drivers
after restarting the PC.
Please follow the below process

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Click the install setup file in path 4059_5.5.5\usbkbd64_win10_signed\Disk1 and give RUN option.

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After restarting the pc.
Please check the details of Alcatel keyboard in device manager.
For example:

And driver details should be like this

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Warning To benefit from all the fixes on this version you must also update the application.

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4.7.2 Upgrade from 4059IP 5.0.5 or older

Warning If a 4059 older than 5.0.5 is installed, because of the policy management of MAC address,
before starting the application, you must delete the attendant in the PBX configuration and
create it again.

5 Known issues

5.1 Solution if a PC does not start with Alcatel USB keyboard or if Alcatel USB
Keyboard is not recognized
Our USB Keyboard estimated consumption is 200mA/5V which is less than the availability of a
standard USB port when configured in High-power mode.
Every USB port (driver) should be able to provide a current of 500mA/5V when configured in High-
power mode (this is standard). Unfortunately, some PCs have USB ports configured by default in
Low-Power mode which only allows to provide 100mA/5V.
In such cases, the solution is to either configure the PC’s USB port in High-power mode (depending
on PC/Bios configuration) or add an USB HUB (between keyboard and PC) with external power
supply which provides High-power mode.

5.2 Access between 4059EE and OXE Through a VPN

This solution isn’t validated, but it is technically possible.
Please check that the VPN is VOIP compatible (The computer MAC Address must be correctly
transmitted by the VPN).

5.3 Solution if the keyboard telephonic panel is blocked

Check if the software Altiris is running on this computer. (In this case a process AeXNSAgent.exe is
in task manager).
In this case stop this software or excluding the Alcatel driver USB from Altiris scope.

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6 CHANGES BETWEEN VERSIONS

6.1 Between 5.5.6 and 5.5.5

Version 5.5.6 corrects anomalies described in Appendix 1

6.2 Between 5.5.5 and 5.5.4

Driver signed Microsoft to Windows 10 and anomalies fixed as described in Appendix 1.

6.3 Between 5.5.4 and 5.5.3

Version 5.5.4 corrects anomalies described in Appendix 1.

6.4 Between 5.5.3 and 5.5.2

Version 5.5.3 corrects anomalies described in Appendix 1.

6.5 Between 5.5.2 and 5.4.2

Version 5.5.2 is the first version compatible with Windows 10 64 bits.

Windows 10 accept only USB keyboard.

6.6 Between 5.4.2 and 5.4.1

4059 IP to support Multiple NIC’s.

6.7 Between 5.4.1 and 5.3.4

Version 5.4.1 is the first version compatible with Windows 8/8.1 64 bits.
Windows® 8/8.1 accept only USB keyboard.

6.8 Between 5.3.4 and 5.3.3

Version 5.3.4 corrects anomalies with TAPI interface.

6.9 Between 5.3.3 and 5.3.2

Version 5.3.3 corrects anomalies described in Appendix 1.

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6.10 Between 5.3.2 and 5.3.1
Version 5.3.2 corrects anomalies described in Appendix 1.

6.11 Between 5.3.1 and 5.2.6

Version 5.3.1 is the first version compatible with Windows® 7 64bit.
Only the USB keyboard is supported. A specific driver is delivered with the version.
Version 5.1.3 contains all reports from 5.2.6 and corrects anomalies found; see Appendix 1.
Now, only release 5.3.x will evolve.

6.12 Between 5.2.6 and 5.2.5

Version 5.2.6 corrects anomalies described in Appendix 1.

6.13 Between 5.2.5 and 5.2.3

Version 5.2.5 corrects anomalies described in Appendix 1.

6.14 Between 5.2.3 and 5.1.8

Version 5.2.3 is the first version compatible with Windows® 7. It has the same level as version 5.1.8.
Version 5.2.3 is compatible with Windows® 7 (32-bits Professional Edition), Vista Business (32-bits)
and XP SP3.
Windows® 7 and Vista accept only USB keyboard.

6.15 Between 5.1.8 and 5.1.7

Version 5.1.8 corrects anomalies described in Appendix 1.

6.16 Between 5.1.7 and 5.1.5

Version 5.1.7 corrects anomalies described in Appendix 1.
Following the correction of crms00197499 "4059 Call by name impossible", in 5.1.6, 4059 Call by
name search on LDAP 4760 gives result by checking the query string with Last Name or First Name in
LDAP. For this the existing feature is to be enhanced to get the call by name result also by checking
First Name.

6.17 Between 5.1.5 and 5.1.4

Version 5.1.5 corrects anomalies described in Appendix 1.

6.18 Between 5.1.4 and 5.1.3

Version 5.1.4 corrects anomalies described in Appendix 1.

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Version 5.1.4 can be installed on Windows® XP SP2 and SP3, Windows® Vista Business 32 bits (for
4059 IP).

6.19 Between 5.1.3 and 5.1.2

Version 5.1.3 contains all reports from 5.0.9 and corrects anomalies found in version 5.1.2; see
Appendix 1.
Now, only version 5.1.x will evolve.

6.20 Between 5.1.2 and 5.1.1

Version 5.1.2 corrects one anomaly found in version 5.1.1; see Appendix 1.

6.21 Between 5.1.1 and 5.0.4

The version 5.1.1 is compatible with Windows® Vista Business (32 bits) (from R9.0) and Windows® XP
Professional SP2.
Windows® Vista supports only the USB keyboard.
Windows® XP SP2 supports the two keyboards.
Version 5.1.1 is at the same functionnal level than 5.0.7 and corrects some anomalies.
On a computer Windows® XP SP2, the 4059 can be updated without removing the driver (except if
you change the type of keyboard from MAC to USB).
Version 5.0.5 corrects some anomalies found in 5.0.4; see Appendix 1.
The 4059 management application accepts three IP addresses, which allow a good working in spatial
redundancy and PCS.

6.22 Between 5.0.4 and 5.0.3

Version 5.0.4 corrects some anomalies found in 5.0.3; see Appendix 1.
The 4059 management application accepts two IP addresses for tftp server, which allows a good
working in spatial redundancy.
In this application before starting first time, the PC has NOE softphone parameter must be ticked
under Application Setup tool if the associated station is an Alcatel-Lucent IP Desktop Softphone
installed on the same computer.

If this Boolean is ticked/unticked after starting the application, you must delete the
attendant management in the PBX and create it again to reflect the new MAC
address in PBX.

6.23 Between 5.0.3 and 5.0.2

Version 5.0.3 corrects some anomalies found in 5.0.2; see Appendix 1.
Version 5.0.3 contains the same level of correction as 4.016.10.

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6.24 Between 5.0.2 and 4.016.9
This version retains the same features as the previous one. Version 5.0.2 brings the support of 4059
IP and the VIP feature; refer to the Alcatel-Lucent 4059 documentation.

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 7 Restrictions

7.1 Alcatel-Lucent 4059 MAC

4059MAC is phase out and can’t be installed on a new computer.
The operation of the Alcatel-Lucent 4059 Multimedia application has been tested on the models of PC
described in technical communication TC0966 Alcatel 4059 MAC / IP - Installation procedure for
version 5.0.3 like HP Compaq® DC7800.

7.2 Alcatel-Lucent 4059 IP

Note Virtual DESKTOP environment is only usable with 4059EE, this feature isn’t compatible with 4059IP.

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8 APPENDIX 1 - CORRECTIONS
The following software changes address issues or faults described in the most significant anomaly reports.

5.5.6
The version 5.5.6 is compatible with Windows® 10 (64 bit), , Windows® 8/8.1 (64 bit), Windows® 7 (64 bit
& 32 bit)
Windows 10/8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 accept only the USB keyboards.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0

Fixes :

Issue key Priority Summary

CROXE-20216 Minor SR 475208//4059IP wakeup issue

5.5.5
The version 5.5.5 is compatible with Windows® 10 (64 bit), , Windows® 8/8.1 (64 bit), Windows® 7 (64 bit
& 32 bit)
Windows 10/8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 accept only the USB keyboards.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0

Fixes :

JIRA ID Summary Severity

CROXES-22854 A4059 IP is not connecting when PC has multiple NICs_//00416010// Minor
4059IP 5.5.4 USB Keyboard driver not working with Virtualization Based Minor
CROXE-14054 Security in Windows 10
CROXES-21996 4059IP start in night mode after bascul Minor
CROXE-16791 remove softphone box in pabx connection settings of 4059IP and 4059EE Major
CROXES-24810 Unable to assign IP domain for 4059EE attendant Minor
4059 IP attendant does not change today mode after bascul, it starts with Minor
CROXES-24304 night mode.

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CROXE-15938 Impossible to start 2 OP 4059IP follow update Windows 10 in version 1903. Minor
CROXES-25356 4059IP:TSP is either not listed or not removable from telephone.cpl Major
4059IP: NOE Softphone is displayed in Access page even though the function Minor
CROXES-25270 is disabled
4059IP Application: Version is not updated in Windows Programs and Major
CROXES-25251 Features

5.5.4
The version 5.5.4 is compatible with Windows® 10 (64 bit), , Windows® 8/8.1 (64 bit), Windows® 7 (64 bit
& 32 bit)
Windows 10/8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 accept only the USB keyboards.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0

Fixes :

JIRA ID Summary Severity

CROXES- Display of 8770 LDAP attributes on 4059 IP 5.5.3 Attendant during DSearch By
Minor
20368 Name
CROXE-6147 8770 Administrator ldap session idle timout/1-214853421 Minor

5.5.3
The version 5.5.3 is compatible with Windows® 10 (64 bit), , Windows® 8/8.1 (64 bit), Windows® 7 (64 bit
& 32 bit)
Windows 10/8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 accept only the USB keyboards.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0

JIRA ID CRQMS ID Summary Severity

CR4059-37 crqms00208259 4059 IP - when outgoing call from 4059 IP third party (TAPI) - caller Major
and called ifd not informed
CROXES- crqms00206602 In 4059IP the external calling number not visible clearly during Minor
9274 consultation call.//1-197487842//

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CROXES- crqms00191914 Two record buttons in the 4059IP application after enabling the Minor
1308 parameter "voice mailbox number for attendant" in the Entity//1-
183904541//

5.5.2
The version 5.5.2 is compatible with Windows® 10 (64 bit), , Windows® 8/8.1 (64 bit), Windows® 7 (64 bit
& 32 bit)
Windows 10/8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 accept only the USB keyboards.
Compatibility OmniPCX Enterprise release R9.1 and upper.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0

crqms00198216: 4059 IP - when outgoing call from 4059 IP third party (TAPI) - caller and called ifd not
informed
crqms00198217: 4059 IP - make local call from 4059 IP from 3rd party application (TAPI) : only called id
filled

5.4.2
The version 5.4.1 is compatible with Windows® 8/8.1 (64 bit), Windows® 7 (64 bit & 32 bit), Windows®
Vista (32 bit) and Windows® XP SP3 (32 bit).

Windows 8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 and Vista accept only the USB keyboards.
Compatibility OmniPCX Enterprise release R9.1 and upper.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0
The level of correction is same than 5.4.1

5.4.1
The version 5.4.1 is compatible with Windows® 8/8.1 (64 bit), Windows® 7 (64 bit & 32 bit), Windows®
Vista (32 bit) and Windows® XP SP3 (32 bit).

Windows 8/8.1 accept only USB Keyboard with hardware modification: 3AK17154ABJD
Windows® 7 and Vista accept only the USB keyboards.
Compatibility OmniPCX Enterprise release R9.1 and upper.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0

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The level of correction is same than 5.3.4

5.3.4
The version 5.3.4 is compatible with Windows® 7 (64 bit & 32 bit), Windows® Vista (32 bit) and Windows®
XP SP3 (32 bit).
Windows® 7 and Vista accept only the USB keyboards.
Compatibility OmniPCX Enterprise release R9.1 and upper.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0
crms00350517 no TAPI interface after installation 4059IP on Windows
crms00312411 no TAPI interface after installation 4059IP on Windows7
crms00327424 no TAPI interface after installation 4059IP on Windows7
crms00358459 4059IP, bad TAPI interface on Win7 32bit

5.3.3
The version 5.3.3 is compatible with Windows® 7 (64 bit & 32 bit), Windows® Vista (32 bit) and Windows®
XP SP3 (32 bit).
Windows® 7 and Vista accept only the USB keyboards.
Compatibility OmniPCX Enterprise release R9.1 and upper.
LANGUES : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0
CH0 ES3 JP0
crms00364781 Screen size issue in multi monitor mode on 4059 IP//1-131537921
crms00349393 Web Directory and Firefox
crms00349453 set blocked, if it is held in enquiry and 4059 searches in speed dialing number
crms00380241 4059IP wrong display, number too big

5.3.2
The version 5.3.2 is compatible with Windows® 7 (64 bit & 32 bit), Windows® Vista (32 bit) and Windows®
XP SP3 (32 bit).
Windows® 7 and Vista accept only the USB keyboards.
Compatibility OmniPCX Enterprise release R9.1 and upper.
Languages : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0
KO0 CH0 ES3 JP0
crms00322032 4059 attendant application blocks after about 8 consecutive call by name searches in
LDAP (Windows Active Directory) / 1-121155591.
crms00348185 4059IP 5.3.0 BLF on Win7 German 32bit only running with WINXP SP3 compatibility
mode.
crms00353889 4059 POP UP crashes when the 4760 entry has more then 8 values / 1-128528057.

OmniPCX Enterprise - Release 11.1 and above

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crms00356952 4059mac window not opening during incoming Emergency call.
Duplicates
crms00274853 crms00322032 Randomly 4059 IP is getting crashed during call transfer to the
number searched by LDAP server / 1-113531339.
crms00356463 crms00348185 BLF crash on Win7 PC, if configured to load last file on start.
crms00356722 crms00348185 BLF crash on Win7 64bit PC, if configured to load last file on start.

5.3.1
The version 5.3.1 is the first version compatible with avec Windows® 7 (64-bits Professional Edition).
It is compatible with Windows® 7 (32-bits Professional Edition), Vista Business (32-bits) and XP SP3,
too.
Windows® 7 and Vista accept only the USB keyboards.
COMPATIBILITY OmniPCX Enterprise release R9.1 and upper.
Languages : GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0
KO0 CH0 ES3
crms00344665 Attendant 4059IP on Windows 7-64 bits Driver USB not installed.
crms00344760 A4059MAC MMK keyboard doesn't work anymore with 5.2.6.
crms00342721 No Wake up information queried by 4059.

5.2.6
Version 5.2.6 is compatible with Windows® 7 (32-bits Professional Edition), Vista Business (32-bits)
and XP SP3.
Windows 7 and Vista accept only the USB keyboards.
COMPATIBILITY OmniPCX Enterprise release R9.0 and upper.
Languages: GEA FR0 CS0 DA0 DE0 DE1 IT0 NO0 PT0 ES0 SK0 SV0 FI0 PT1 HU0 NL1 US0 NL0 KO0 CH0 ES3
crms00229539 In 4059BLF, menu bar for Print Preview displayed in French.
crms00263819 Need 4059 LDAP search feature with last name only.
crms00277704 4059IP bad Display
crms00281911 Not able to call the ISDX extension from 4059 BLF / 1-114571551.
crms00286061 4059 display issue.
crms00288093 Korean language not displayed in 4059IP attendant pop-up.
crms00290099 Blank window faced after pressing program key or wake up prefix in 4059 IP.
crms00308050 BLF doesn't store the window position for the next start even when closed manually /
1-119541803.
crms00311356 Internet Explorer 7 crashes when A4059 is running in the background / 1-
119520653.
Duplicates
crms00250703 crms00311356 internet explorer is crashing if 4059 IP is started on vista / 1-
110141211.

OmniPCX Enterprise - Release 11.1 and above

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crms00307133 crms00263819 Need the selection option for the search field (First name or Last
name)in the 4059 / 1-119439021.
crms00315874 crms00263819 Search by name from 4059 on 4760 LDAP does not work / 1-
120326391.
crms00308846 crms00229804 Internal SR to put into account report of crms00263819 in 5.2.3.
crms00306943 crms00229804 Sometime exception on the 4059IP//Same as crms00242241.
crms00307007 crms00229804 4059 call by name failed / Missing report of crms00229804.
crms00314084 crms00311356 Internet Explorer 7 crashes when A4059 is running in the background
/ 1-120604843.
crms00287616 crms00311356 Internet explorer is crashing if 4059 IP is started on windows seven /
1-116145476.

5.2.5
Version 5.2.5 has the same level as version 5.1.8.
Version 5.2.5 is compatible with Windows® 7 (32-bits Professional Edition), Vista Business (32-bits)
and XP SP3.
Windows 7 and Vista only accept USB keyboard.
Compatibility OmniPCX Enterprise release R9.0 and upper.
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00308793 PER1/4059/If attendant is in conversation, no clue on 4059 application can let the
attendant suppose the new incoming call is emergency call.

5.2.4
Version 5.2.4 has the same level as version 5.1.8.
Version 5.2.4 is compatible with Windows® 7 (32-bits Professional Edition), Vista Business (32-bits)
and XP SP3.
Windows 7 and Vista only accept USB keyboard.
Compatibility OmniPCX Enterprise release R9.0 and upper.
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00249802 No Specific Color/Ring for Emergency calls to 4059 IP attendant.

5.2.3
Version 5.2.3 has the same level as version 5.1.8.
Version 5.2.3 is compatible with Windows® 7 (32-bits Professional Edition), Vista Business (32-bits)
and XP SP3.
Windows 7 and Vista only accept USB keyboard.
Compatibility OmniPCX Enterprise release R9.0 and upper.

OmniPCX Enterprise - Release 11.1 and above

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Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3

5.1.8
Version 5.1.8 is compatible with Windows® Vista and XP SP3.
Vista only accepts USB keyboard.
Compatibility OmniPCX release R8.0 and upper (Mandatory for R8.0 and after).
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00229804 A4059 crash when dial by name is accessed.
crms00215128 4059 5.1.6 Call by name application lock.
crms00223638 crms00215128 Unable to call 4059 IP personal phone book / 1-106543151.
crms00242241 crms00229804 4059 error C++.

5.1.7
Compatibility OmniPCX Enterprise release R8.0 and upper (Mandatory for R8.0 and after).
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00209674 USB Issue, 4059 IP Console looses the keyboard intermittently.
crms00210507 Attendant 4059 Exception when operator use S3 on a search in local directory.
crms00224598 4059 SBC trace lines are not having date and time.
crms00214386 4059 BLF does not work for SIP SEPLOS set.
WARNING: The OXE version I1.605.17 or greater is mandatory for this feature.

5.1.6
Compatibility OmniPCX Enterprise release R8.0 and upper (Mandatory for R8.0 and after).
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00197499 4059 Call by name impossible.
crms00197491 4059 attendant is frozen if uses UTF8 characters to search with ODBC.
crms00188020 Attendant 4059 MAC lost system connection after bascul.
crms00202099 4059IP Attendant Crash during Call by Name reaches 32 characters.

5.1.5
Compatibility OmniPCX Enterprise release R8.0 and upper (Mandatory for R8.0 and after).
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00174591 4059 getting crashed while configuring 4059 LDAP.

OmniPCX Enterprise - Release 11.1 and above

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crms00179078 4059IP: Error message when bascul.
crms00190587 4059IP and BLF: Error message when bascul.

5.1.4
Compatibility OmniPCX Enterprise Releases 8.0, 8.0.1, 9.0 and 9.1
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00166923 4059 Application popup sometimes not working.
crms00174617 A4059: Crash on application startup if phonebook first name is "Space".
crms00175933 A4059: 5.1.3 BLF does not work.
crms00157924 In 4059 IP wrong display when search by name through directory.
crms00167835 A4059: Listening on port 7777.

5.1.3
Compatibility OmniPCX Enterprise Releases 8.0, 8.0.1 and 9.0.
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
Corrected defaults
crms00163233 4059 IP: Dial by name in personal phone book shows "Bad Number".
crms00161841 4059 supervision icon Centrex failed.
crms00148769 '#' key is not working in 4059 IP Alcatel multimedia keyboard.
crms00147430 When 4059 IP (V5.0.4) calls a forwarded set to voicemail, S1 key shows Backspace
instead of Override.
crms00167313 Regression 4059 5.1.3: Popup and call by name problems.
crms00163795 4059IP crashes if wrong formatted LDAP entry dialed.
crms00165558 4059 IP: Facultative 2 tftp address is never taken into account.
Reporting CRs from 4059 IP 5.0.8 and 5.0.9
crms00155468 Switchover from CS to PCS and PCS to CS, 4059IP goes into night service.
crms00139291 4059: Wrong name displayed.
crms00136366 4059 freezes randomly with backtrace.
crms00110587 4059IP switchover bad mode.

5.1.2
Compatibility OmniPCX Enterprise Releases 8.0, 8.0.1 and 9.0.
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00148118 A4059MAC 5.1.1 impossible to use.

OmniPCX Enterprise - Release 11.1 and above

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© Copyright 2020 ALE International, ALE USA page 28/32
 5.1.1
Compatibility OmniPCX Enterprise Releases 8.0, 8.0.1 and 9.0.
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00126337 Application error when dialing a number from system directory.
crms00123432 "Page up" "Page down", F1-F4 do not work in programmable key.
crms00123627 DNS client stops working after 4059 IP installation on Vista.
crms00123628 Mouse position changed when pressing any call handling key.
crms00137535 4059 does not start on Vista if the length of Device Num is 8.

5.0.7
Compatibility OmniPCX Enterprise Releases 8.0, 8.0.1.
Languages: GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1, HU0, NL1,
US0, NL0, KO0, CH0, ES3
crms00118909 4059IP is breaking down after several hours or days.
crms00133464 BLF crash when selecting to 'delete unallowed number.
crms00132295 IP BLF isn't able to connect after removing unused fields.
crms00101918 Adding new language Valenciano.
crms00062809 4059 is getting stuck on search in the ODBC database.
crms00072229 4059 LDAP overflow on Exchange server does not show the detailed form.
crms00110684 4059 lock during a search in ODBC.
crms00116467 4059 spatial redundancy with PCS.

5.0.4
Compatibility OmniPCX Enterprise Release 8.0.
Languages GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1 HU0, NL1, US0,
NL0, KO0, CH0.
crms00061415 4059 IP reset after bascul - XTScf05780.
crms00101281 A4059: Problems when copy and paste large data.
crms00100936 A4059IP: SW reports wrong MAC Address to OmniPCX Enterprise.
crms00106368 4059 IP cannot manage 2 tftp server for IP redundancy.
crms00073300 Label problem of 4059 in the software.

5.0.3
Compatibility OmniPCX Enterprise Release 8.0.
Languages GEA, FR0, CS0, DA0, DE0, DE1, IT0, NO0, PT0, ES0, SK0, SV0, FI0, PT1 HU0, NL1, US0,
NL0, KO0, CH0.
XTSce95136 Missing translation for handset-not-plugged error message.
XTScf00270 Use of Popup dialog box, the type "link" isn't set.

OmniPCX Enterprise - Release 11.1 and above

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XTXce87409 4059 console unable to dial numbers in canonical format coming from 4760.
This limitation is described in the technical communication TC0842.
XTSce76921 Problem if search root LDAP > 30 char.
XTSce69587 Starting problem under user mode.
Duplicate of XTSce03914 already in 5.0.2.

OmniPCX Enterprise - Release 11.1 and above

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OmniPCX Enterprise - Release 11.1 and above
4059IP – Installation procedure for version 5.5.6 TC1930 ed.09
© Copyright 2020 ALE International, ALE USA page 31/32
Submitting a Service Request
Please connect to our eService Request application.

Before submitting a Service Request, please be sure:

 The application has been certified via the AAPP if a third party application is involved.
 You have read the release notes that list new features, system requirements, restrictions, and more,
and are available in the Technical Documentation Library.
 You have read through the related troubleshooting guides and technical bulletins available in the
Technical Documentation Library.
 You have read through the self-service information on commonly asked support questions and known
issues and workarounds available in the Technical Knowledge Center.

- END OF DOCUMENT -

OmniPCX Enterprise - Release 11.1 and above

4059IP – Installation procedure for version 5.5.6 TC1930 ed.09
© Copyright 2020 ALE International, ALE USA page 32/32