Phaser® 860 Color Printer

User Guide

071-0726-00
June 2001
Copyright © Xerox Corporation. Unpublished rights reserved under the copyright laws
of the United States. Contents of this publication may not be reproduced in any form
without permission of Xerox Corporation.
Phaser®, PhaserShare®, ColorStix® II, the TekColor® icon, Made For Each Other®,
DocuPrint®, WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks
of Xerox Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™,
PhaserTools™, infoSMART™, and the TekColor™ name are trademarks of Xerox
Corporation. TekColor CareSM and RealSUPPORT SM are service marks of Xerox
Corporation.
Adobe®, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and
PostScript®, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton®
are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology,
and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries
which may be registered in certain jurisdictions.
Apple®, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,
Apple Chancery®, Chicago®, Geneva®, Monaco®, and New York® are registered
trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated.
Marigold™ and Oxford™ are trademarks of AlphaOmega Typography.
Avery™ is a trademark of Avery Dennison Corporation.
FTP® Software is a registered trademark of FTP Software, Incorporated.
PCL® and HP-GL® are registered trademarks of Hewlett-Packard Corporation.
Hoefler Text was designed by the Hoefler Type Foundry.
ITC Avant Guard Gothic®, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC
Symbol®, ITC Zapf Chancery®, and ITC Zapf Dingbats® are registered trademarks of
International Typeface Corporation.
Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™,
Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of
Linotype-Hell AG and/or its subsidiaries.
MS-DOS® and Windows® are registered trademarks of Microsoft Corporation.
Wingdings™ in TrueType® format is a product of Microsoft Corporation. WingDings is a
trademark of Microsoft Corporation and TrueType is a registered trademark of Apple
Computer, Inc.
Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of
Monotype Corporation.
Antique Olive® is a registered trademark of M. Olive.
Eurostile™ is a trademark of Nebiolo.
Novell® and NetWare® are registered trademarks of Novell, Incorporated.
Sun®, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered
trademarks of Sun Microsystems, Incorporated.
SPARC® is a registered trademark of SPARC International, Incorporated.
SPARCstation™ is a trademark of SPARC International, Incorporated, licensed
exclusively to Sun Microsystems, Incorporated.
UNIX® is a registered trademark in the US and other countries, licensed exclusively
through X/Open Company Limited.
Other marks are trademarks or registered trademarks of the companies with which they
are associated.
PANTONE® Colors generated by the Phaser 860 Color Printer are four- and/or
three-color process simulations and may not match PANTONE-identified solid color
standards. Use current PANTONE Color Reference Manuals for accurate colors.
PANTONE Color simulations are only obtainable on this product when driven by
qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of
qualified licensees. All trademarks noted herein are either the property of Xerox
Corporation, Pantone, Inc., or their respective companies. © Pantone, Inc., 1988.
Contents
Printer Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

User safety summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Printer Parts and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Customer-Replaceable Consumables (CRCs) . . . . . . . . . . . . . . . . . . . . . 1
Customer-Replaceable Units (CRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Paper and specialty media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Print quality modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TekColor™ color corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Paper and Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Paper tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Print area of supported paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Loading Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading the Standard Paper/Transparency Tray . . . . . . . . . . . . . . . . . . 16
Loading the Optional High-Capacity Paper Tray . . . . . . . . . . . . . . . . . . 18
Loading the Optional High-Capacity Transparency/Label Tray . . . . . . 21
Loading the Optional Legal Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . 22

Manual-Feed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing on Phaser High-Resolution Photo Paper . . . . . . . . . . . . . . . . . 28
Printing on labels and business cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printing on envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Printing on letterhead paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Printing Two-Sided Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

User Guide v
Troubleshooting Print Quality . . . . . . . . . . . . . . . . . . . . . . . 41
Band of color(s) missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Smudges or smears appear on the print . . . . . . . . . . . . . . . . . . . . . . . . . 44
Images are too light or too dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Jam prevention tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Paper jam — Open exit cover to clear . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Paper jam - Open front cover to clear . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Paper jam - Remove upper tray or paper tray to clear . . . . . . . . . . . . . . 52
Paper jam - Remove middle tray to clear . . . . . . . . . . . . . . . . . . . . . . . . 52
Paper jam - Remove lower tray to clear . . . . . . . . . . . . . . . . . . . . . . . . . 53
Paper jam, incorrect size - Open exit cover to clear . . . . . . . . . . . . . . . . 53
Paper jam - Retry manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . 55

Adding ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Emptying the waste tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Replacing the Maintenance Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Cleaning the Rapid Release Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Cleaning the maintenance drawer wiper blade . . . . . . . . . . . . . . . . . . . 64
Cleaning the exit rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Cleaning the paper-feed rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Moving and Shipping the Printer. . . . . . . . . . . . . . . . . . . . . 67

Moving the printer within the office . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Shipping the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Xerox web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Customer support centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Material Safety Data Sheet for ColorStix® II Ink. . . . . . . . . . . . . . . . . . . . 74
Material Safety Data Sheet for Silicone Intermediate
Transfer Layer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Material Safety Data Sheet for CleanTex® Alcopad . . . . . . . . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

vi Phaser 860 Color Printer

Printer Warranty
Xerox warrants that the Phaser 860 Printer will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If the product
proves defective during the warranty period, Xerox, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for
parts or labor,
(2) replace the product with a comparable product, or
(3) refund the amount paid for the product, less a reasonable allowance for usage, upon
its return.

Under this product warranty, the Customer must notify Xerox or its authorized service
representative of the defect before the expiration of the warranty period. To obtain
service under this warranty, the Customer must first contact Xerox Telephone Support
personnel or that of its authorized service representative. Telephone Support personnel
will work to resolve issues professionally and quickly, however the Customer must
reasonably assist Xerox or its authorized representative.

If telephone support is unsuccessful, Xerox or its authorized service representative will

provide warranty repair at the Customer's site without charge as provided below.

■ Service is available within the customary on-site service area in the United States
and Canada for products purchased in the United States and Canada.

Supplies
■ Inside the European Economic Area, service is available within the customary
on-site service area for products purchased in the EEA.
■ Outside the US, Canada, & EEA, service is available within the customary on-site
service area in the country of purchase.
■ Xerox reserves the right to charge for on-site service in exceptional cases.

A description of the customary on-site service area may be obtained from the local Xerox
Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or
its authorized service representative’s sole discretion and is considered an option of last
resort.

If the Customer’s product contains features that enable Xerox or its authorized service
representative to diagnose and repair problems with the product remotely, Xerox may
request that the Customer allow such remote access to the product.

In the maintenance of the product, Xerox may use new or equivalent to new parts or
assemblies for equal or improved quality. All defective parts and assemblies become the
property of Xerox. Xerox, at its option, may request the return of these parts.

User Guide vii

Consumables Warranty
Xerox warrants that ColorStix® II Ink will be free from defects in materials and
workmanship for a period of one (1) year from date of installation. All other Customer
Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days
(six (6) months where longer periods are required by law) from the date of installation,
but not more than one (1) year from date of shipment. Under this warranty, the
Customer must notify Xerox or its authorized service representative of the defect before
the expiration of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE
CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX
REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims
will be handled according to the current Xerox procedure.

These warranties shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. Xerox shall not be obligated under
these warranties:

a. to repair damage resulting from attempts by personnel other than Xerox

representatives to install, repair or service the product unless directed by a
Xerox representative;
b. to repair damage, malfunction, or degradation of performance resulting from
improper use or connection to incompatible equipment or memory;
c. to repair damage, malfunction, or degradation of performance caused by the
use of non-Tektronix/Xerox printer supplies or consumables or the use of
Tektronix/Xerox supplies not specified for use with this printer;
d. to repair a product or CRC that has been modified or integrated with other
products when the effect of such modification or integration increases the
time or difficulty of servicing the product or CRC;
e. to perform user maintenance or cleaning or to repair damage, malfunction,
or degradation of performance resulting from failure to perform user
maintenance and cleaning as prescribed in published product materials;
f. to repair damage, malfunction, or degradation of performance resulting from
use of the product in an environment not meeting the operating
specifications set forth in the user manual;
g. to repair this product after the limit of its duty cycle has been reached; all
service thereafter shall be billed on a time and material basis;
h. to replace CRCs that have been refilled, are used up, abused, misused, or
tampered with in any way.

viii Phaser 860 Color Printer

THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS
PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS
DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE
LEGISLATION. XEROX'S RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A
REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE
CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE
CUSTOMER FOR BREACH OF THESE WARRANTIES. XEROX AND ITS VENDORS
WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF
WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY
OF SUCH DAMAGES.

Some states, provinces, and countries do not allow the exclusion or limitation of
incidental or consequential damages or exclusions or limitations on the duration of
implied warranties or conditions, so the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights
that vary by state, province, or country.

For the software warranty please see the end user license agreement included with the
software.

In certain geographies this product is warranted by Fuji Xerox. This statement of

Supplies
warranty does not apply in Japan – please refer to the warranty statement provided in
the Japanese user manual for products purchased in Japan.

If you are an Australian consumer, you should be aware that the Trade Practices Act
1974 and equivalent State and Territory legislation (collectively "the Acts") contain
special provisions designed to protect Australian consumers. Nothing in any Fuji Xerox
warranty material excludes or limits the application of any provision of any of the Acts,
where to do so would contravene the Acts or cause any part of this warranty to be void.
In this warranty material, an implied condition or warranty, the exclusion of which from
a contract with a "Consumer" (as defined in the Acts) would contravene any provision of
the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable
Condition". To the full extent permitted by law, Fuji Xerox’s sole and total liability to
the customer for a breach of any Non-excludable Condition (including for any
consequential loss suffered by the customer) is limited, except as otherwise stated
herein, to (at Fuji Xerox’s option) replacing or repairing the goods, or resupplying, or
paying the cost of the resupply of, the services, in respect of which the breach occurred.
Subject to the above, all conditions and warranties which would or might otherwise be
implied in a Consumer contract, whether by operation of statute, inference from
circumstances, industry practice or otherwise, are excluded.

User Guide ix
User safety summary
Your printer and the recommended consumable supplies have been designed and tested
to meet strict safety requirements. Attention to the following notes will ensure the
continued safe operation of your printer.

Electrical Safety

■ Use the power cord supplied with your printer.

■ Do not use a ground adapter plug to connect the printer to a power source
receptacle that lacks a ground connection terminal.
■ Plug the power cord directly into a properly-grounded electrical outlet. Do not use
an extension cord. If you do not know whether an outlet is grounded, ask an
electrician to check the outlet.

Warning
Avoid the potential of severe electrical shock by ensuring the printer is
properly grounded.

■ Do not place the printer where people may step on the power cord.
■ Do not place objects on the power cord.
■ Do not obstruct the ventilation openings. These openings are provided to prevent
overheating of the printer.

Warning
Do not push objects into slots or openings on the printer. Making contact
with a voltage point or shorting out a part could result in fire or electrical
shock.

■ If you notice unusual noises or odors, switch off the printer power immediately.
Disconnect the power cord from the electrical outlet. Call an authorized service
representative to correct the problem.
■ The power cord is attached to the printer as a plug-in device at the back of the
printer. In the event it is necessary to remove all electrical power from the printer,
disconnect the power cord from the power receptacle.

Note
Leaving the printer on all the time is recommended for optimum
performance, and does not pose a safety hazard.

■ If any of the following conditions occur, switch off the printer power immediately,
disconnect the power cord, and call an authorized service representative.
■ The power cord is damaged or frayed.
■ Liquid has spilled into the printer.

x Phaser 860 Color Printer

 ■ The printer is exposed to water.
■ Any part of the printer is damaged.
Maintenance Safety

■ Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
■ Do not use aerosol cleaners. The use of supplies that are not approved may cause
poor performance and could create a dangerous condition.
■ Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are specifically instructed to do so. Power
should be OFF when performing these installations. Except for user-installable
options, there are no parts that you can maintain or service behind these covers.
Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements.
These include safety agency examination, approval, and compliance with established
environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe
operation of your printer.

■ Use the material and supplies specifically designed for your printer. The use of
unsuitable materials may result in poor performance and possibly a hazardous

Supplies
situation.
■ Follow all warnings and instructions marked on, or supplied with, the printer,
options, and supplies.
■ Place the printer in a dust-free area where the temperature range is 50 degrees F to
90 degrees F (10 degrees C to 32 degrees C) and the relative humidity is 10 percent
to 85 percent.
Place the printer in an area where there is adequate space for ventilation, operation, and
servicing. The recommended minimal spacing is:

■ 45.72 cm (18 in.) above the printer

■ 10.16 cm (4 in.) behind the printer
■ 10.16 cm (4 in.) on each side of the printer
■ unrestricted access in front of the printer, for access to the trays
Do not block or cover the slots or openings on the printer. Without adequate ventilation,
the printer may overheat.

■ Place the printer on a level surface (no more than a 3 degree tilt).
■ For optimum performance, use the printer at elevations below 2,400 meters
(7,874 ft.).
■ Do not place the printer near a heat source.
■ Do not place the printer in direct sunlight.
■ Do not place the printer in line with the cold air flow from an air conditioning
system.

User Guide xi
■ Place the printer on a level, solid surface with adequate strength for the weight of
the machine. The base printer weight without any packaging materials is 36 kg
(79 pounds).
■ The printer is heavy, and must be lifted by two people. The illustration below
shows the proper technique for lifting the printer.

■ Exercise care in moving or relocating the printer. It is front heavy and could tip
forward. Follow the recommended procedure when moving the printer from one
location to another. Refer to the Phaser 860 Setup Instructions and page 67 of this
User Guide.
■ Do not place any liquids on the printer.

Warning
Be careful when working in areas inside the printer identified with a
warning symbol. These areas may be very hot and could cause personal
injury.

■ Wait 10-15 seconds between switching the printer off and on.
■ Keep hands, hair, neckties, etc., away from the exit-feed rollers.
■ Do not remove a paper tray while printing, even if the paper tray is not being used
for the current print job. All trays must be in place for media to be fed through the
printer’s paper path.

0726-39

xii Phaser 860 Color Printer

■ Do not open the covers while printing.

0726-40

■ Do not switch off the printer power while printing.

Supplies
0726-41

■ Do not move the printer while printing. Refer to page 67 for instructions for
moving the printer.

User Guide xiii

Symbols as marked on product:

DANGER high voltage:

4525-101

Protective ground (earth) terminal:

4525-102

Hot surface on or in the printer. Use caution to avoid personal injury:

4525-104 4525-105
4525-103

Use caution. Refer to the manual(s) for information:

4525-106

Warning
If the product loses the ground connection, usage of knobs and controls (and
other conductive parts) can cause an electrical shock. Electrical products
may be hazardous if misused.

Warning
For your protection, do not defeat any door switches.

xiv Phaser 860 Color Printer

Printer Parts and Supplies

Parts/Supplies
0726-59

Note

Inside the printer, all handles and points of user interaction

are green. Disposable parts in the Maintenance Kit are
orange.

To order supplies and accessories, contact your local dealer or visit the
Xerox web site:
www.xerox.com/officeprinting/supplies/

Customer-Replaceable Consumables (CRCs)

Maintenance Kits
Item Part Number
Extended Maintenance Kit 016-1932-00
■ Replacement maintenance roller and counter
■ Life up to 40,000 pages or 15 months, whichever comes
first
Standard Maintenance Kit 016-1933-00
■ Replacement maintenance roller and counter
■ Life up to 10,000 pages or 15 months, whichever comes
first

User Guide 1
 Phaser 860 ColorStix® II Ink
Item Part Number
3 Black ColorStix II ink 016-1902-00
5 Cyan ColorStix II ink plus 2 Free Black Colorstix II ink 016-1903-00

Parts/Supplies
5 Magenta ColorStix II ink plus 2 Free Black ColorStix II ink 016-1904-00
5 Yellow ColorStix II ink plus 2 Free Black ColorStix II ink 016-1905-00
2 Cyan ColorStix II ink plus 1 Free Black ColorStix ink II 016-1906-00
2 Magenta ColorStix II ink plus 1 Free Black ColorStix II ink 016-1907-00
2 Yellow ColorStix II ink plus 1 Free Black ColorStix II ink 016-1908-00
Rainbow Pack (1 Cyan, 1 Magenta, 1 Yellow, 1 Black 016-1909-00
ColorStix II ink)

Customer-Replaceable Units (CRUs)

Replacement and Cleaning Items
Item Part Number
Waste Tray for Maintenance Drawer 436-0415-00
Maintenance Drawer (includes Standard Maintenance Kit) 436-0414-00
Rapid Release Guide 650-4214-00
Output Tray Extension 381-0497-00
■ Use when print from the Legal Paper Tray
Cleaning Kit 016-1845-00
■ Package of 5 alcohol wipes

2 Phaser 860 Color Printer

Accessories
Trays
Item Size Part Number
Standard Paper/Transparency Tray A/Letter (U. S.) 436-0409-00

Parts/Supplies
■ Holds 200 sheets of paper A4 (Metric Letter) 436-0410-00
■ Holds 50 sheets of labels
■ Holds 50 transparencies
Legal Paper Tray Legal (U. S.) 436-0413-00
■ Holds 200 sheets of legal paper
High-Capacity Transparency/ A/Letter (U. S.) 436-0411-00
Label Tray A4 (Metric Letter) 436-0412-00
■ Holds 175 transparencies
■ Holds 100 sheets of labels

High-Capacity Paper Tray Assembly

Item Part Number
■ Holds 500 sheets of Letter-size or A4-size paper 860LTA
■ Increased paper-printing capacity
■ Increased printing versatility and convenience
■ Up to two High-Capacity Paper Tray Assemblies can be
used

Printer Station
Item Part Number
■ Ergonomic surface height ZCARTA
■ Provides storage for supplies
■ Movable for easy access to rear cables

User Guide 3
 Internal Hard Drive
Item Part Number
■ 5-Gbyte capacity 860HD
■ Collation, downloaded fonts, forms and overlays

Parts/Supplies
functionality (requires the DP Feature Set also)
■ Proof Print, Saved Print, and Secure Print functionality
(requires the DP Feature Set also)

Upgrades
Item Part Number
N Feature Set 860FN
■ Adds 10/100T Ethernet support to Phaser 860B
(non-network) configuration
■ This upgrade is needed (along with 860FP) to upgrade
a Phaser 860B configuration to the DP Feature Set.
DP Feature Set 860FP
■ Upgrades a Phaser 860N to a Phaser 860DP
■ High Resolution/Photo print-quality mode,
1200 x 600 dpi
■ Automatic two-sided printing capability
■ Additional 64 Mbytes of memory (128 Mbytes total)
■ Proof Print, Saved Print, and Secure Print functionality
(requires the internal hard drive also)
■ Quick Collate functionality (requires the internal hard
drive also)
■ Page Pipelining

Phaser® Memory
Features Size Part Numbers
■ Guaranteed performance 64 Mbytes ZMC64
■ Faster image processing 128 Mbytes ZMC128
■ Up to 192 Mbytes maximum
The printer has two memory slots. When adding memory, you can use
64-Mbyte and 128-Mbyte DIMMs in combination.

4 Phaser 860 Color Printer

PhaserShare® Token Ring Network Card
Features Part Number
■ Easy to install ZNBTR
■ Increases shareability

Parts/Supplies
■ High-performance network connectivity

Paper and specialty media

Xerox Phaser paper, transparencies, labels, and business cards have
been developed and tested specifically for use in your Phaser 860 color
printer. They will provide optimal print quality, reliability, and
durability.
Xerox Phaser Professional Printing Paper
Item Size Description Part Number
Phaser Premium Color A/Letter (U. S.) 500 sheets 016-1368-00
Printing Paper 8.5 x 11 in.
90 g/m2
(24 lb. bond paper)
Phaser Premium Color A4 (Metric Letter) 500 sheets 016-1369-00
Printing Paper 210 x 297 mm
90 g/m2 (24 lb. bond
paper)
Phaser 860 Glossy A/Letter (U. S.) 100 sheets 016-1936-00
Coated Paper 8.5 x 11 in.
148 g/m2
(100 lb. text)
Phaser 860 Glossy A4 (Metric Letter) 100 sheets 016-1937-00
Coated Paper 210 x 297 mm
148 g/m2
(100 lb. book)
Phaser Premium Cover A/Letter (U. S.) 100 sheets 016-1823-00
Paper 160 g/m2 8.5 x 11 in.
(60 lb. cover)
Phaser Premium Cover A4 (Metric Letter) 100 sheets 016-1824-00
Paper 210 x 297 mm
160 g/m2
(60 lb. cover)
Phaser High Resolution A/Letter (U. S.) 25 sheets 016-1808-00
Photo Paper 8.5 x 11 in.
170 g/m2

User Guide 5
 Xerox Phaser Professional Printing Paper (cont'd.)
Item Size Description Part Number
Phaser High Resolution A4 (Metric) 25 sheets 016-1809-00
Photo Paper 210 x 297 mm
170 g/m2

Parts/Supplies
Phaser 860 Transparency Film
Item Size Description Part Number
Premium A/Letter (U. S.) 50 sheets 016-1876-00
8.5 x 11 in.
Premium A4 (Metric Letter) 50 sheets 016-1877-00
210 x 297 mm
Standard A/Letter (U. S.) 50 sheets 016-1874-00
8.5 x 11 in.
Standard A4 (Metric Letter) 50 sheets 016-1875-00
210 x 297 mm

Color Printing Labels

Size Description Part Number
A/Letter (U. S.) 100 sheets; 30 labels per sheet 016-1812-00
8.5 x 11 in. (each label: 1 x 2-5/8 in.)
A/Letter (U. S.) 100 sheets; 6 labels per sheet 016-1813-00
8.5 x 11 in. (each label: 3-1/3 x 4 in.)
A4 (Metric Letter) 100 sheets; 14 labels per sheet 016-1814-00
210 x 297 mm (each label: 38.1 x 99.1 mm)
A4 (Metric Letter) 100 sheets; 8 labels per sheet 016-1815-00
210 x 297 mm (each label: 67.1 x 99.1 mm)

Premium Die-cut Business Cards

Size Description Part Number
A/Letter (U. S.) 25 sheets; 016-1898-00
8.5 x 11 in. 10 pre-cut cards per sheet
heavyweight: 190 g/m2 (70 lb.)
A4 (Metric Letter) 25 sheets; 016-1899-00
210 x 297 mm 10 pre-cut cards per sheet
heavyweight: 190 g/m2 (70 lb.)

6 Phaser 860 Color Printer

Front Panel
The front panel:
■ Displays the printer’s operating status (Ready to Print, Printing).
■ Alerts you to load paper, replace consumables, and clear jams.
■ Enables you to print reports and information pages.
■ Enables you to access tools and information pages to help
troubleshoot problems.
■ Enables you to change printer and network settings; (driver
settings override settings set on the printer’s front panel).
■ Enables you to print Secure Print, Proof Print, and Saved Print
jobs that you have stored on the printer’s hard disk; (refer to the
printer driver help for more information).

Parts of the front panel

Front Panel
3 5
Phaser 860

OK

0726-42
1 2 4 6 7

1. Status indicator light — green when operating correctly; red when

there is a problem
2. Display screen
3. Cancel Print key — cancels the current print job
4. Back key — returns the display to the previous menu
5. Scroll Up and Scroll Down keys — scrolls through the front panel
menus
6. OK key — selects the highlighted menu setting
7. Information key — (press at any time) displays additional
information on the message or menu on the display screen

User Guide 7
 Printing a Menu Map

The Menu Map shows you where features, such as the information
pages, are located in the front panel’s menu structure.

1. With Menus highlighted, press the OK key.

2. Scroll to Print Menu Map by pressing the Scroll Up or Scroll
Down key.
3. Press the OK key.

Printing information pages

A large amount of useful information is stored in your printer as

printable pages. Access these pages from the Printable Pages Menu:

1. With Menus highlighted, press the OK key.

2. Scroll to Printable Pages Menu by pressing the Scroll Up or Scroll
Down key.
Front Panel

3. Press the OK key.

4. Scroll to the desired information page (such as Print Quality
Tips).
5. Press the OK key.

Front panel error conditions

When the front panel prompts you that there is a paper jam, it
describes the location of the jam. Refer to page 46 for information on
clearing jams.

When the front panel prompts you that a supply is low or needs to be
replaced, make sure that you have replacements on hand. Refer to
page 1 for ordering information.

8 Phaser 860 Color Printer

Features
Your Phaser 860 Color Printer comes with many useful features to help
you create the best possible printed documents. You can access the
printer features in the printer driver, which you use when you send a
print job to the printer. To ensure that you have access to all of the
printer features, make sure you have installed the printer driver that
comes on your Phaser 860 Printer CD-ROM. Updated printer drivers
are also available on the Xerox web site:
www.xerox.com/officeprinting

Note

You can also set some of the features on the printer’s front
panel. The settings in the printer driver override the front
panel settings.

The following features are described in this manual:

■ Print quality mode — see page 10

Supplies
■ TekColor correction — see page 11
■ 2-sided printing — see page 38
■ Legal paper printing — see page 22

For information on the following features, refer to the printer driver

help or the Advanced Features and Troubleshooting Guide, which is
available on your Printer CD-ROM:

■ Secure prints, proof prints, and saved prints

■ Separation pages
■ Multiple pages on a single sheet of paper
Features

■ Booklet printing
■ Negative images
■ Mirror images
■ Scaling
■ Watermarks

User Guide 9
 Print quality modes
You can choose between different print quality modes to obtain the
best combination of speed and print quality for your job.

Print quality mode Maximum speed*

Fast Color 16 ppm Paper
■ Fastest color print mode 7 ppm Transparency
■ Ink-saving mode since prints lighter than
Standard mode
■ Useful for text and business graphics
■ Ideal for previewing work
■ Produces fast, high-quality
transparencies
Standard 10 ppm Paper
■ General-purpose mode for color printing 3.5 ppm Transparency
■ Produces vibrant, saturated prints with
smooth color transitions
■ Suitable for most office uses and images
■ Best quality mode for printing
transparencies
Enhanced 6 ppm Paper ‡
■ Balance of high quality and fast speed
■ Increases color saturation compared to
Standard mode
■ Smoothest and brightest large-area fills
■ Useful for printing paper copies of
overhead presentations
High Resolution/Photo 3.5 ppm Paper ‡
■ Highest-quality color prints
■ Richest color and near-photographic
detail
Features

■ Makes very fine lines, sharp edges, and

small text sharper
■ 1200 x 600 dpi
■ Printer must have the DP Features Set
(or must be a DX model)

* Approximate number of pages per minute based on prints with margins of .5 in. or greater; does not
include image processing time.
‡
Transparencies are printed in Standard mode.

10 Phaser 860 Color Printer

TekColor™ color corrections
You can select a color correction to match particular press
specifications or match your computer screen’s colors. Otherwise,
select Automatic to let the printer automatically pick the best color
correction for elements in your document.

Color correction Description

Automatic ■ Automatically optimizes the color correction for
each element (text, graphics, and photographs)
on the page
sRGB Display ■ Closely approximates the colors on a standard
display screen
Vivid Color ■ Produces the brightest possible colors and makes
blues appear less purple
None ■ Doesn’t use a color correction so the colors you
specified in the application for your job are not
altered
■ Use when you have specified colors from the
PANTONE® Color Chart

Supplies
SWOP Press ■ Matches U.S. press standards using the
Specification for Web Offset Publications
Euroscale Press ■ Matches equivalent Imation Matchprint® proofs
Commercial Press ■ Matches commercial Imation Matchprint® proofs
SNAP Press ■ Matches the standards for printing on uncoated
and newsprint papers using the Specifications
for Non-Heat Advertising Printing
DIC ■ Matches Dai Nippon printing inks on coated
paper
Toyo ■ Matches commercial Toyo printing inks on
coated paper
FujiProof ■ Matches the Fuji Color Art System for
commercial North American proofs
Features

Black and White ■ Produces a black-and-white version of a

document
■ Colors converted to grayscale
■ Use to print page masters for photocopying in
black-and-white

User Guide 11
 Paper and Print Media
Paper tips

Paper and Print Media

■ Only use the supported paper types, sizes, and weights.
■ Do not use perforated paper.
■ Store the paper on a flat surface, in a relatively low-humidity
environment.
■ Avoid storing paper in such a way as to cause wrinkling, bending,
curling, etc.
■ Do not unwrap paper until you are ready to use it, and rewrap any
paper you are not using.
■ Do not expose paper to direct sunlight.
■ Do not expose paper to high humidity, since moisture can affect
feed reliability.
■ Handle transparencies by the edges and with both hands to avoid
fingerprints and creases, which can result in poor print quality.
■ Always use the manual-feed slot for envelopes.

Supported media
Refer to the following table for the supported paper and media types,
sizes, and weights and the correct trays to load that media. You can
also print the Paper Tips Page from the printer’s front panel, which
lists the supported paper types and sizes.

12 Phaser 860 Color Printer

Supported paper and print media
Standard High- High-
Legal Manual
Paper/ Capacity Capacity
Media Type/Size/Weight Paper -Feed
Transpar- Paper Transparency

Paper and Print Media

Tray * Slot
ency Tray * Tray ** /Label Tray *

Bond or equivalent
Letter or A4 •(1) • •
60-120 g/m2 (16-32 lbs.)
Bond or equivalent
Letter or A4
120-150 g/m2
•(1) •
(32-40 lbs.) ‡
Bond or equivalent
Executive or A5 •
60-150 g/m2 (16-40 lbs.)
Bond or equivalent
Legal • •
75-105 g/m2 (20-28 lbs)
Heavy paper/cover stock
150-160 g/m2 •(1) •
(40-60 lbs.)
Heavy paper/cover stock
176 - 216 g/m2 •
(65-80 lbs.) ‡
Coated or glossy paper
Letter or A4
•(1) •
High-Resolution Photo
paper; Letter or A4 ‡
•(1) •
Short-grained paper
Letter or A4 •(1) •
105-150 g/m2 (28-40 lbs.)
Transparencies ‡ •(2) •(2) •
Labels ‡ •(1) •(3) •
Business Cards ‡ •
Envelopes ***‡ •
(1) Tray switch set to Paper
(2) Tray switch set to Transparency
(3) Tray switch set to Label
‡ Print single sided only
* If your printer has more than one tray, this is the Upper Tray
** Middle or Lower Tray
*** See page 15 for acceptable envelope sizes and types

User Guide 13
 Print area of supported paper sizes
The image area of a print is slightly smaller than the paper size. You
may need to adjust the page margins in your application software to

Paper and Print Media

match the print area. When sending a job to the printer, select the
paper size in the printer driver.

Print area of supported paper sizes

Top/ Left/
Paper* Sheet size Print area bottom right
margins margins
1. Letter 215.9 x 279.4 mm 205.9 x 269.4 mm 5 mm 5 mm
(8.5 x 11 in.) (8.1 x 10.6 in) (.2 in.) (.2 in.)
2. Executive 184 x 267 mm 174 x 253 mm 7 mm 5 mm
(7.25 x 10.5 in.) (6.85 x 9.95 in.) (.275 in.) (.2 in.)
3. Legal 215.9 x 355.6 mm 205.9 x 304.8 mm 25.4 mm 5 mm
(8.5 x 14 in.) (8.1 x 12 in.) (1.0 in.) (.2 in.)
4. A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm
8.27 x 11.7 in.) (7.87 x 11.3 in.) (.2 in.) (.2 in.)
5. A5 148 x 210 mm 138 x 196 mm 7 mm 5 mm
(5.83 x 8.27 in.) (5.43 x 7.72 in.) (.275 in.) (.2 in.)

* Transparencies are available in Letter-size and A4-sizes only.

To determine which tray to use for these paper sizes, refer to page 13.

1 2 3 4 5

0726-43

14 Phaser 860 Color Printer

To print on envelopes, use the manual-feed slot; see page 33.
Print area of supported envelope sizes
Top/ Left/

Paper and Print Media

bottom right
Envelopes Envelope size Print area
margins margins
(A/B) (C/D)
#10 (U. S.) 4.13 x 9.5 in. 3.73 x 8.95 in. .2 in. .275 in.
#6.75 (U. S.) 3.65 x 6.5 in. 3.25 x 5.95 in. .2 in. .275 in.
Monarch (U. S.) 3.875 x 7.5 in. 3.475 x 6.95 in. .2 in. .275 in.
C5 162 x 229 mm 152 x 197 mm 5 mm 7 mm
25 mm
DL 110 x 220 mm 100 x 206 mm 5 mm 7 mm
Choukei 3 Gou 120 x 235 mm 110 x 221 mm 5 mm 7 mm
Choukei 4 Gou 90 x 205 mm 80 x 191 mm 5 mm 7 mm

A A

C D C D

B B
0726-88

User Guide 15
 Loading Trays
For a list of the recommended paper, transparencies, and labels that
can be used in each type of tray, refer to page 13.

Loading the Standard Paper/Transparency Tray

You can also refer to the labels inside the tray for loading instructions.
1. Pull out the tray.
2. Load the print media.
■ One-sided job — Load paper with the side to be printed face
up. Load letterhead paper face up with the letterhead toward
the front of the tray. Load transparencies with the side to be
printed face up and the notch in the back-right corner of the
tray.
■ Two-sided job — Load paper with the side to be printed first
Loading Trays

face down. Place letterhead paper face down with the

letterhead toward the back of the tray. For more information
on two-sided printing, refer to page 38.

0726-54

Note

Make sure that you place the paper or transparencies under

the tabs in the back of the tray.

16 Phaser 860 Color Printer

3. Observe the fill lines on the left side of the tray. Don't load paper
above the Paper fill line. Don't load transparencies or labels above
the Transparency/Label fill line.

Paper Paper

Transparency / Transparency /

Label Label

0726-02 0726-03

4. If you loaded paper, make sure that the tray switch on the
front-right side of the tray is set to Paper (forward position). If you
loaded transparencies, make sure that the tray switch is set to
Transparency (back position).
Paper Transparency

Loading Trays
Tra Tra
nsp nsp
are are
ncy ncy
Pa Pa
pe pe
r r

Tran
spa Tran
renc spa
y renc
Lab y
el Lab
el

0726-04 0726-05

5. Slide the tray back into the printer.

0726-06

Note

Do not place paper that was printed on one side back into the
printer to print on the second side. Pre-printed pages may
stick together.

User Guide 17
 Loading the Optional High-Capacity Paper Tray
The optional high-capacity paper tray assembly is located under the
base printer. You can have one or two high-capacity paper tray
assemblies. The trays are then called the Middle Tray and Lower Tray
in the printer driver software.

Note

Do NOT load transparencies in a high-capacity tray.

You can refer to the labels inside the tray for paper-loading
instructions.
1. Pull out and completely remove the tray.
Loading Trays

0726-12

2. If there is any paper remaining in the tray, remove it.

Note

Do not re-use the remaining paper in a high-capacity paper

tray. If that paper is not damaged, it may be used in the
standard paper tray (upper tray).

3. Open a new ream of paper. Remove any bent or torn sheets of

paper from the ream.

18 Phaser 860 Color Printer

4. Slide the ream of paper into the tray so that the paper rests up
against the angled paper stop at the rear of the tray. The stack of
paper should assume the same angle as the paper stop.

0726-10

Note

Don't load paper above the fill line on the left side of the tray.

Loading Trays
0726-77

Note

If you are loading letterhead and printing on one side of the

paper, place the paper face up with the letterhead toward the
front of the tray. For two-sided jobs, place the letterhead
paper face down with the letterhead toward the back of the
tray.

5. Remove any sheets that are damaged.

User Guide 19
 6. Tilt the back left corner of the tray downward slightly and shake
the tray front-to-back several times until the paper is uniformly
aligned along the left side of the tray and rear paper stop.

0726-11

7. Re-insert the tray in the printer.

Loading Trays

0726-13

20 Phaser 860 Color Printer

Loading the Optional High-Capacity
Transparency/Label Tray
The optional high-capacity transparency/label tray replaces the
standard paper/transparency tray in the printer. It holds up to
100 sheets of labels or 175 transparencies (instead of 50 for the
standard tray).

You can refer to the labels inside the tray for loading instructions.

1. Pull out the tray.

2. Load transparencies with the side to be printed face up and the
notch in the back-right corner of the tray.
Load labels with the side to be printed face up.

Loading Trays
0726-54

Note

Make sure that you place the labels or transparencies under

the tabs in the back of the tray.

3. Observe the fill lines on the left side of the tray. Don't load
transparencies above the Transparency fill line. Don't load labels
above the Label fill line.

User Guide 21
 4. If you loaded transparencies, make sure that the tray switch on the
front-right side of the tray is set to Transparency (back position).
If you loaded labels, make sure that the tray switch is set to Label
(forward position).
Transparency Label

Tr Tr
an an
sp sp
are are
nc nc
y y
La La
be be
l l

Tran Tran
spa spa
renc renc
y y

Lab Lab
el el

0726-78 0726-81

5. Slide the tray back into the printer.

Loading Trays

0726-06

Note

Do not use two-sided printing for transparencies or labels.

Loading the Optional Legal Paper Tray

The optional legal paper tray replaces the standard paper/transparency
tray in the printer.

You can refer to the labels inside the tray for paper-loading
instructions.

1. Pull out the tray.

22 Phaser 860 Color Printer

2. Load the print media.
■ One-sided job — Load paper with the side to be printed face
up. Load letterhead paper face up with the letterhead toward
the front of the tray.
■ Two-sided job — Load paper with the side to be printed first
face down. Place letterhead paper face down with the
letterhead toward the back of the tray. For more information
on two-sided printing, refer to page 38.

0726-47

Loading Trays
3. Observe the fill line on the left side of the tray. Don't load paper
above the fill line.

Note

Make sure that you place the paper under the tabs in the back
of the tray.

4. Slide the tray back into the printer.

0726-06

5. To print on this paper, be sure to select Legal for the Paper Size in
the printer driver.

User Guide 23
 Note

If necessary, install the Output Tray Extension into the holes

on the back of the printer. This extension keeps your
legal-size paper from falling off the printer after it is printed.

0726-70

Loading Trays

24 Phaser 860 Color Printer

Manual-Feed Printing
For a list of the recommended papers, transparencies, labels, and
business cards that can be used in the manual-feed slot, refer to
page 13.

You can print one-sided or two-sided jobs from the manual-feed slot.
For more information on two-sided printing, refer to page 38. Refer to
page 37 for instructions on loading letterhead in the manual-feed slot.
Transparencies and envelopes can only be printed on one side; refer to
page 31 and page 33 for more information.

1. In the printer driver, select Manual Feed-Paper or

Manual Feed-Transparency as the Paper Source.

Note

You also use the printer driver to select whether to print on

one side or two sides.

Supplies
2. Send the job to the printer.
3. If necessary, open the manual-feed slot.

Manual Feed

0726-61

User Guide 25
 4. If necessary, adjust the guide on the right side of the slot for
Letter-size (and Legal-size) or A4-size paper.

LETTER
A4
LETTER
A5 EXECUTIVE A4

0726-66

5. When the front panel displays the Waiting for Manual Feed
prompt, insert one sheet or envelope into the manual feed slot
until the printer pulls it in.
Align the paper, transparency, or envelope along the left side of
the slot. For transparencies, make sure the notch is along the right
side and enters last.
■ One-sided job — The top of the sheet enters first and the side
to be printed is face down, as shown in the following
illustrations.
■ Two-sided job — The top of the sheet enters last and the side
to be printed first is face up.
Manual Feed

26 Phaser 860 Color Printer

 0726-46

0726-55

Supplies
6. Check the first print to make sure the image placement is correct.
7. Wait for the front panel to display the prompt again before
inserting the next sheet.

Manual Feed

User Guide 27
 Printing on Special Media
In addition to bond paper, the printer can print on the following
special media:

Phaser High-Resolution Photo Paper

Special Media
■

■ Phaser Labels and Phaser Business Cards — see page 29

■ Phaser 860 Transparencies — see page 31
■ Envelopes — see page 33
■ Letterhead paper — see page 37

Printing on Phaser High-Resolution Photo Paper

The Phaser High-Resolution Photo Paper can be printed on one side
only, since it has a Xerox logo on the reverse side. Refer to page 5 for
more information.
1. You can either:
■ Place up to 50 sheets of the photo paper face up in the
standard paper/transparency tray. Make sure that the tray
switch is set to Paper (forward position).
■ Choose to manually feed the paper. Don’t place the photo
paper in the manual-feed slot until you are prompted by the
printer’s front panel to do so.
2. In the printer driver:
■ Select the tray containing the high-resolution photo paper
(Upper Tray) or Manual Feed-Paper.
■ Select one-sided printing.
■ Select High-Resolution/Photo for the Print Quality mode.
3. Send the job to the printer.
4. If you selected Manual Feed-Paper, wait until the printer’s front
panel prompts you, then insert the first sheet face down in the
manual-feed slot. Wait until you are prompted again before
adding the next sheet.

28 Phaser 860 Color Printer

Printing on labels and business cards

Guidelines
■ Use only Phaser 860 Printer Color Printing Labels or Xerox Phaser
Premium Business Cards; refer to page 6 for more information.

Special Media
■ If any of the labels or business cards on a sheet are missing, do not
use that sheet; it may damage printer components.
■ Keep labels and business cards in a cool, dry place. Never store
labels and business cards in a high-humidity environment; labels
and business cards stored under such conditions will jam in the
printer.
■ Store unused labels and business cards flat in their containers.
■ Rotate stock frequently. Long periods of storage can cause the
labels and business cards to curl and jam the printer.
■ Print only on one side of the sheet of labels or business cards.

Method for printing on labels or business cards

1. If your application has a setting for labels, use it as a template.
Otherwise, refer to the instructions included with the labels or
business cards for margin settings.
2. To print on labels, you can either:
■ Place sheets of labels face up in the standard
paper/transparency tray (up to 50 sheets) or high capacity
transparency/label tray (up to 100 sheets). Make sure the tray
switch is set to Paper or Label (forward position).

Tra
ns
pa
re
nc
y
La
be
l

Tra
nsp
are
ncy

Lab
el

0726-81

User Guide 29
 ■ Choose to manually feed the labels. Don’t place the labels in
the manual-feed slot until you are prompted by the printer’s
front panel to do so.
To print on business cards, use the manual-feed slot. Don’t place
the sheet of business cards in the manual-feed slot until you are

Special Media
prompted by the printer’s front panel to do so.
3. In the printer driver:
■ Select the tray containing the labels (Upper Tray) or select
Manual Feed-Paper.
■ Select one-sided printing.
4. Send the job to the printer.
5. If you selected Manual Feed-Paper, wait until the printer’s front
panel prompts you, then insert the first sheet of labels or business
cards face down in the manual-feed slot. Wait until you are
prompted again before adding the next sheet.

0726-71

30 Phaser 860 Color Printer

Printing on transparencies
Note

Use only Phaser 860 Premium or Standard Transparencies.

Refer to page 6 for more information. Handle transparencies

Special Media
by the edges and with both hands to avoid fingerprints and
creases, which can cause poor print quality.

To print on transparencies:

1. You can either:

■ Place transparencies in the standard paper/transparency tray
(up to 50 sheets) or high capacity transparency/label tray (up
to 175 sheets) so that the notch of the transparencies is in the
back-right corner of the tray. Make sure the tray switch is set
to Transparency (back position).

Tra
ns
pa
re
nc
y
Pa
pe
r

Tran
spa
ren
cy
Lab
el

0726-73

■ Choose to manually feed the transparencies. Don’t place a

transparency in the manual-feed slot until you are prompted
by the printer’s front panel to do so.
2. In the printer driver:
■ Select the tray containing the transparencies (Upper Tray) or
Manual Feed-Transparency.
■ Select one-sided printing.
3. Send the job to the printer.

User Guide 31
 4. If you selected Manual Feed-Transparency, wait until the
printer’s front panel prompts you, then insert the first sheet into
the manual-feed slot so that the notch of the transparency is on
the right side and enters the manual-feed slot last. Wait until you
are prompted again before adding the next transparency.

Special Media 0726-62

32 Phaser 860 Color Printer

Printing on envelopes

Guidelines
■ Use only the recommended envelope sizes (see page 15)

Special Media
■ No windows or metal clasps
■ No exposed gummed surfaces
■ For best results, use light-weight, laser-quality envelopes
■ Single-sided printing only
■ Keep unused envelopes in their original packaging to avoid dust
and humidity, which can affect print quality and cause wrinkling
■ When prompted, load a single envelope in the manual-feed slot,
aligning it along the left side

General method for printing on envelopes

1. In your application, create a document matching the
measurements of the envelope; refer to page 15 for the print area
and margins of supported envelopes.

Note

Many applications include a tool for creating an envelope. If

you are using Microsoft WORD, refer to page 34 when using
Windows or page 35 when using a Macintosh. When using
other Macintosh applications, refer to page 36. For other
applications, refer to your application’s documentation.

2. From your application or printer driver, make these selections:

■ Set the orientation to Landscape.
■ Select your envelope size.
■ Select Manual Feed-Paper as the Paper Source.
■ If your application has a tool for creating envelopes, select
the feed method that matches the illustration in Step 4.
3. Send the job to the printer

User Guide 33
 4. When the printer’s front panel prompts you, insert the envelope
in the manual-feed slot:
■ Short side enters first.
■ Flap is face up and closed.

Special Media
0726-63

Printing envelopes from Microsoft WORD for Windows

1. From the Tools menu, select Envelopes and Labels.
2. In the Envelopes and Labels dialog box, click the Envelopes tab
and type the delivery and return addresses.
3. Click the Feed icon.
4. On the Printing Options tab, select all of the following:
■ Face Down
■ Clockwise Rotation
■ For Feed From, select Manual Feed Paper.
■ Envelope feed on left icon:

0726-82

5. Click the Envelope Options tab, select your envelope size in the
Envelope size drop-down list, and click the OK button.
6. In the Envelopes and Labels dialog box, click the Print button.
7. When the printer’s front panel prompts you, insert the envelope
in the manual-feed slot.

34 Phaser 860 Color Printer

Printing envelopes from Microsoft WORD on a Macintosh
1. From the Tools menu, select Envelopes and Labels.
2. In the Envelopes and Labels dialog box, click the Envelopes tab
and type the delivery and return addresses.

Special Media
3. Click the Feed icon.
4. On the Printing Options tab, select all of the following:
■ Face Down
■ Clockwise Rotation
■ Use Envelope Feeder
■ Envelope feed on left icon:

0726-82

5. Click the Envelope Options tab, select your envelope size in the
Envelope size drop-down list, and click the OK button.
6. In the Envelopes and Labels dialog box, click the Print button.
7. In the Page Setup dialog box, select all of the following
Page Attributes:
■ Paper: select your envelope size.
■ Orientation: select Landscape.
8. From the drop-down menu, select PostScript Options, and make
the following selections:
■ Flip Horizontal
■ Flip Vertical
9. Click the OK button.
10. In the Print dialog box, in General options, select Manual Feed
Paper for Paper Source and click the Print button.
11. When the printer’s front panel prompts you, insert the envelope
in the manual-feed slot.

User Guide 35
 Printing envelopes from other applications on a Macintosh

Follow the instructions in the application documentation. If the

envelope address prints upside-down, change the Page Setup settings
in your printer driver before printing on another envelope:

Special Media
1. From the File menu, select Page Setup.
2. Select the following Page Attributes:
■ Paper: select your envelope size.
■ Orientation: select Landscape.
3. From the drop-down menu, select PostScript Options, and make
the following selections:
■ Flip Horizontal
■ Flip Vertical
4. Click the OK button.
5. From the File menu, select Print.
6. For Paper Source, select Manual Feed Paper.
7. Click Print button.
8. When the printer’s front panel prompts you, insert the envelope
in the manual-feed slot.

36 Phaser 860 Color Printer

Printing on letterhead paper
Letterhead paper can be printed on one side or two sides. Refer to
page 13 for the weights and sizes of paper you can use.

1. You can either:

Special Media
■ Place the letterhead paper in the standard paper/
transparency tray (with the tray switch set to Paper) or a high
capacity paper tray.

One-sided job — place the letterhead paper face up with the

letterhead towards the front of the tray.

Two-sided job — place the letterhead paper face down with

the letterhead towards the back of the tray.
■ Choose to manually feed the paper. Don’t place the paper in
the manual-feed slot until you are prompted by the printer’s
front panel to do so.
2. In the printer driver:
■ Select the tray containing the letterhead paper or
Manual Feed-Paper.
■ Select either one-sided printing or two-sided printing.
3. Send the job to the printer.
4. If you selected Manual Feed-Paper, wait until the printer’s front
panel prompts you before inserting the paper.
One-sided job — Place the letterhead paper face down with the
letterhead entering the manual-feed slot first.
Two-sided job — Place the letterhead paper face up with the
letterhead entering the manual-feed slot last.
Wait until you are prompted again before adding the next sheet of
paper.

User Guide 37
 Printing Two-Sided Jobs
You can have the printer automatically print two-sided (duplex) jobs
using Letter-size, A4-size, or Legal-size paper in the paper trays or the
manual-feed slot. Refer to page 13 for the weights and types of paper
you can use.

Do not print two-sided jobs on transparencies, labels, business cards,

envelopes, heavy paper, card stock, index stock, or high-resolution
photo paper.

Caution

Do not place paper that was printed on one side back into the
printer to print on the second side. Pre-printed pages may
stick together and not feed properly.

When you print any job, you can use the printer driver to select the
2-Sided Printing

orientation of the images on the page: Portrait or Landscape. When

you print two-sided jobs, you also select the binding preference, which
determines how the pages turn; refer to the table on page 40 for the
wording used in the printer drivers.
Portrait Landscape

0726-65
0726-64

38 Phaser 860 Color Printer

Printing two-sided jobs
1. You can either:
■ Place the paper in the standard paper/transparency tray (with
the tray switch set to Paper), legal tray, or a high capacity
paper tray, depending on its size. If you are printing on
letterhead, refer to page 37.
■ Choose to manually feed the paper. Don’t place the paper in
the manual-feed slot until you are prompted by the printer’s
front panel to do so.
2. In the printer driver:
■ Select the tray containing the paper or Manual Feed-Paper.
■ Select two-sided printing. Refer to the table on page 40 for
the wording used in the printer drivers.
3. Send the job to the printer.
4. If you selected Manual Feed-Paper, wait until the printer’s front

2-Sided Printing
panel prompts you, then insert the first sheet of paper in the
manual-feed slot. Wait until you are prompted again before
adding the next sheet.

Note

When the printer prints a two-sided job, the paper partially

exits then is fed back in to print on the second side. To avoid
paper jams, do not touch the paper before it completely exits
the printer.

User Guide 39
 Setting the printer driver for two-sided printing
Macintosh 1. From the File menu, select Print, and then
LaserWriter 8.6 select Layout.
or
2. Select Print on Both Sides.
LaserWriter 8.7
3. Select a binding preference.
Windows 95 1. From the File menu, select Print.
or
2. Click the Properties button.
Windows 98
3. On the Setup tab, select Print on 2 sides.
4. Check or uncheck Bind on Top Edge.
Windows 2000 1. From the File menu, select Print.
2. Click the Properties button.
3. On the Layout tab, select either Flip on
Long Edge or Flip on Short Edge.
2-Sided Printing

Windows NT 1. From the File menu, select Print.

2. Click the Properties button.
3. On the Page Setup tab, select either
Long Edge or Short Edge.

40 Phaser 860 Color Printer

Troubleshooting Print Quality
Band of color(s) missing

0726-87

Determine whether the problem occurs for some colors or all colors by
printing the Diagnostic Pages from the printer’s front panel:

Supplies
1. With Menus highlighted, press the OK key.
2. Scroll to Printable Pages Menu by pressing the Scroll Up or Scroll
Down key.
3. Press the OK key.
4. Scroll to Print Diagnostic Pages.
5. Press the OK key.

Note

You can also print the Diagnostic Pages from the

Troubleshooting tab in the driver.
Print Quality

User Guide 41
 Band of colors prints correctly Band of one color (magenta) missing

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 6 9 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 6 9 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

6 7 8 9 10 11 12 13 6 7 8 10 11 12 13

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

0726-83

One or more color bars are missing

1. On the front panel, select Eliminate Light Stripes to clean the
printhead and print a test print:
a. With Menus highlighted, press the OK key.
b. Scroll to Support Menu by pressing the Scroll Up or Scroll
Down key.
c. Press the OK key.
d. Scroll to Improve Print Quality?.
e. Press the OK key.
f. Scroll to Eliminate Light Stripes.
g. Press the OK key.

Note
You can also select Eliminate Light Stripes from the
Troubleshooting tab in the driver.

2. If there is still a color band missing, repeat Step 1. Repeat up to

Print Quality

three times in a row, if necessary.

3. If the problem persists:
a. Turn off the printer for at least 4 hours.
b. When you turn on the printer, print the Diagnostic Pages
and, if necessary, select Eliminate Light Stripes.

42 Phaser 860 Color Printer

All four color bars are missing in the test print

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 6 9 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7 1 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

0726-86

1. If needed, clean the Rapid Release Guide; see page 61 for

instructions.
2. If needed, clean the wiper blade on the maintenance drawer; see
page 64 for instructions.
3. Inspect the printer's paper-exit area for debris. If needed, clean the
exit rollers; see page 65 for instructions.
4. If needed, clean the printhead and print a test print.
a. Select Eliminate Light Stripes on the front panel (as

Supplies
described on page 42) or on the Troubleshooting tab in the
driver.
b. Examine the test print.
c. If there is still a color band missing, repeat Steps a and b.
Repeat up to three times in a row, if necessary.
5. If the problem persists:
a. Turn off the printer for at least 4 hours.
b. When you turn on the printer, print the Diagnostic Pages
and, if necessary, select Eliminate Light Stripes.
Print Quality

User Guide 43
 Smudges or smears appear on the print

0726-85

■ On the front panel, select Remove Print Smears. Repeat as

needed.
a. With Menus highlighted, press the OK key.
b. Scroll to Support Menu by pressing the Scroll Up or Scroll
Down key.
c. Press the OK key.
d. Scroll to Improve Print Quality?.
e. Press the OK key.
f. Scroll to Remove Print Smears.
g. Press the OK key.
■ Be sure to use paper supported by the printer. For a list of
recommended paper types, see page 13 or print the Paper Tips
Page from the front panel's Printable Pages Menu.
■ If needed, clean the wiper blade on the maintenance drawer; see
page 64 for instructions.
■ If ink or debris is visible on the exit rollers, clean the rollers; see
page 65 for instructions.
Print Quality

■ If ink or debris is visible on the paper-feed rollers, clean the

rollers; see page 65 for instructions.

44 Phaser 860 Color Printer

Images are too light or too dark
■ Pull out the tray and check the position of the switch on the
front-right side of the tray. Push it forward for paper (or labels)
and backward for transparencies. After setting the switch
correctly, slide the tray back in.
Paper (or Label) Transparency

Tra Tra
nsp nsp
are are
ncy ncy
Pa Pa
pe pe
r r

Tran Tran
spa spa
renc renc
y y
Lab Lab
el el

0726-04 0726-05

■ Select another print quality mode in the printer driver, then print
the job again; refer to page 10.
■ Select another color correction in the printer driver, then print the
job again; refer to page 11.

Supplies
Print Quality

User Guide 45
 Paper Jams
Jam prevention tips
■ Use only the recommended papers, transparencies, labels, and
business cards. For more information, refer to page 13.

Jams
■ Use clean, undamaged paper.
■ Load paper from a newly opened package.
■ Don't add paper above the tray's fill line.
■ If paper is still jamming, flip the paper over in the paper tray.
■ Clean the printer's rollers if they are visibly dirty.

For more information, print the Help Guide from the printer’s front
panel (as described on page 8) or visit the Xerox Customer Support
website at
www.xerox.com/officeprinting/support

Clearing jams
When there is a paper jam, the printer’s front panel displays a message
about the jam location and information on how to clear the jam.

46 Phaser 860 Color Printer

Paper jam — Open exit cover to clear
Caution

Do not use tools to remove jammed paper from the exit area.
Using tools in this area could damage the printer's imaging
surface.

Jams
Solution 1

If the paper has partially exited the printer at the exit slot:

1. Using both hands, remove the jammed paper. If it cannot be

removed easily, refer to Solution 2.

0726-16

2. Remove the entire sheet of paper; any pieces left in the printer
may cause more jams.

User Guide 47
 Solution 2

If the paper has partially exited the printer but cannot be removed
easily:

1. Open the exit cover.

Jams

0726-17

2. Using both hands, remove the jammed paper. If the paper is still
caught inside the printer, skip to Solution 3 (Step 2).

0726-18

3. Remove the entire sheet of paper; any pieces left in the printer
may cause more jams.
4. Close the exit cover.

48 Phaser 860 Color Printer

Solution 3

If the paper is caught under the Rapid Release Guide:

1. Open the exit cover.

2. Lift the green paper guide.

Jams
0726-19

Caution

Handle the Rapid Release Guide carefully to avoid bending

or damaging the clear plastic edge.

3. Lift up on the green tabs and remove the Rapid Release Guide.
Do not use any sharp objects in this area of the printer.

0726-20

User Guide 49
 4. Remove the jammed paper.

Jams
0726-21

5. Make sure the thin, white dust shield is lying on top of the metal
shaft. Then, reinstall the Rapid Release Guide, pressing down on
the green tabs to snap the guide into place.

0726-22

Note

Verify that the Rapid Release Guide is fully installed by

gently tugging on it. If it isn’t snapped into place, it may
cause jams and print quality problems.

6. Close the exit cover.

50 Phaser 860 Color Printer

Paper jam - Open front cover to clear
1. Open the front cover.

Jams
0726-23

2. Using both hands, remove the jammed paper.

3. If there is any resistance to removing the jammed paper, turn the
green thumbwheel to help feed the paper.

0726-24

4. Remove the entire sheet of paper; any pieces of paper left in the
printer may cause more jams.
5. Close the front cover.

User Guide 51
 Paper jam - Remove upper tray or paper tray to
clear
1. Completely remove the upper tray or paper tray.
2. Using both hands, carefully remove the jammed paper.

Jams
0726-25

3. Re-insert the upper tray or paper tray.

Paper jam - Remove middle tray to clear

1. Completely remove the middle tray.
2. Using both hands, carefully remove the jammed paper.

0726-26

3. Re-insert the middle tray.

52 Phaser 860 Color Printer

Paper jam - Remove lower tray to clear
1. Completely remove the lower tray.
2. Using both hands, carefully remove the jammed paper.

Jams
0726-27

3. Re-insert the lower tray.

Paper jam, incorrect size - Open exit cover to clear

The printer may be trying to print on the wrong size paper. Before
clearing the jam, verify that the paper loaded in the source tray is the
correct size and is within specifications. Refer to page 13 for
information on supported paper sizes and types.

Caution

Do not use tools to remove jammed paper from the exit area.
Using tools in this area could damage the printer's imaging
surface.

Follow the steps that start on page 47 to remove the jam from the exit
area.

User Guide 53
 Paper jam - Retry manual feed
1. Using both hands, remove the jammed paper, transparency, label,
or business card sheet.

Jams
0726-28

2. Verify that the paper (or other media) is the correct size and is
within specifications; refer to page 13.
3. Verify that the manual-feed slot is fully extended by gently
pushing it downward.
4. When prompted by the display message, reinsert only one sheet of
paper or one envelope. Use both hands to guide the sheet until
you feel the printer grab the sheet. Make sure that you insert the
sheet or envelope properly, so it is along the left edge of the slot
and it enters the printer straight and evenly. Be especially careful
to properly line up envelopes and small-size papers.

0726-55

54 Phaser 860 Color Printer

Maintenance and Cleaning
Adding ink
Refer to page 2 for information on Phaser 860 ColorStix II ink.

Caution

Use only Phaser 860 ColorStix® II ink; the use of other ink
or ink designed for other Phaser® color printers may affect
print quality and reliability. Xerox warranties and service
contracts do not cover damage, malfunction, or degradation
of performance caused by the use of non-Xerox supplies or
consumables, or the use of Xerox supplies not specified for
use with this printer.

Ink tips

Maintenance
■ Keep ink in its packaging until you are ready to use it.
■ To avoid ink jams, never insert broken ink sticks into the
ink-loading bins.

Loading ink

You can load ink any time the printer is idle, or when the front panel
displays the Ink low or Ink out message.

1. Open the top cover.

0726-14

User Guide 55
 2. Determine which ink-loading bin needs ink. A label above each
bin indicates the color and color number of that bin.
3. Remove the ink stick from its packaging.

Note

Because the magenta, cyan, and black ink sticks are all dark,
refer to its color number; this number corresponds to the bin
for that the color. Yellow ink sticks may have a mottled
appearance that doesn’t affect print quality.

4. Place the ink stick into the opening of the appropriate ink-loading
bin. Do not force the ink stick into the ink-loading bin.

Note

Each ink stick is uniquely shaped to fit into the correct

Maintenance ink-loading bin. Insert the ink stick's narrow end first.

5. Close the top cover.

The front panel may read Warming Up until the printer is ready
for printing.

56 Phaser 860 Color Printer

Emptying the waste tray
Empty the waste tray when the front panel displays a message stating
that the waste tray is full.

Note

To minimize waste ink and optimize performance, leave the

printer on all the time.

Caution

The printer’s interior may be hot. Do not touch the hot

surfaces!

1. Open the front cover.

Maintenance
0726-23

2. Pull out the maintenance drawer (labeled A), if it is not locked.

0726-33

User Guide 57
 Note

The maintenance drawer is locked during the warm-up cycle

whenever the printer is turned on and while the ink
cools after the Eliminate Light Stripes troubleshooting
routine. If the maintenance drawer is locked, close all covers
and wait 15 minutes before repeating steps 1 and 2.

3. Lift the waste tray (labeled B) from the maintenance drawer. The
waste tray may be hot; handle it carefully!

0726-49
Maintenance

4. Empty the waste tray by gently twisting the tray or tapping it on

the sides of a waste container. Ink is non-toxic and can be
discarded as normal office waste.

0726-56

5. Re-insert the waste tray in the maintenance drawer. Make sure the
tray is seated flat in the drawer.

0726-34

58 Phaser 860 Color Printer

6. Re-insert the maintenance drawer in the printer.
7. Close the front cover.

Note

Do not attempt to reuse the waste ink in the printer; it may

damage the printer. This damage is not covered under the
printer warranty.

Maintenance

User Guide 59
 Replacing the Maintenance Kit
The Maintenance Kit is a consumable that consists of the maintenance
roller (labeled C1) that maintains the surface of the imaging drum and
counter (labeled C2). The kit is located in the maintenance drawer
(labeled A), which is accessed from the printer's front cover.

0726-51
Maintenance

Order a new Maintenance Kit when the front panel displays a message
telling you that the Maintenance Kit is low. Replace it when the front
panel displays a message telling you to replace the Maintenance Kit.
Depending on your print volume and average ink coverage, order
either the Standard Maintenance Kit or the Extended Maintenance Kit;
refer to page 2 for more information.

Caution

The printer’s interior may be hot. Do not touch the hot

surfaces!

For replacement instructions, refer to the detailed, illustrated

instructions included with the new Maintenance Kit.

60 Phaser 860 Color Printer

Cleaning the Rapid Release Guide
1. Open the exit cover.

0726-17

2. Tilt up the green paper guide.

Maintenance

0726-19

Caution

Handle the Rapid Release Guide carefully to avoid bending

or damaging the clear plastic edge.

User Guide 61
 3. Remove the Rapid Release Guide by lifting up on the green tabs.
Do not use any sharp objects in this area of the printer.

0726-20

4. Gently clean the plastic Rapid Release Guide by wiping it with a

pre-soaked alcohol cloth (using 90% isopropyl alcohol).
Maintenance

0726-37

62 Phaser 860 Color Printer

5. Make sure the thin, white dust shield is lying on top of the metal
shaft. Then, reinstall the Rapid Release Guide, pressing down on
the green tabs to snap the guide into place.

0726-22

Note

Maintenance
Verify that the Rapid Release Guide is fully installed by
gently tugging on it. If it isn’t snapped into place, it may
cause jams and print quality problems.

6. Close the exit cover.

User Guide 63
 Cleaning the maintenance drawer wiper blade
1. Open the front cover.

0726-23

2. Remove the maintenance drawer (labeled A).

Maintenance

0726-33

3. Use a lint-free cloth to clean the top and upper edges of the
flexible plastic wiper blade located on the top of the maintenance
drawer between the roller and waste tray.

0726-60

4. Replace the maintenance drawer and close the front cover.

64 Phaser 860 Color Printer

Cleaning the exit rollers
1. Open the exit cover.
2. Clean the exit rollers using a pre-soaked alcohol cloth (using 90%
isopropyl alcohol). To turn the rollers, turn the green
thumbwheel.

0726-53

Maintenance
3. Close the exit cover.

Cleaning the paper-feed rollers

1. Open the front cover.

0726-23

User Guide 65
 2. Remove the maintenance drawer (labeled A).

0726-33

3. To clean the rollers in rows 1, 2, and 3, use a pre-soaked alcohol

cloth (using 90% isopropyl alcohol). To turn the rollers in rows 1
and 3, turn the green thumbwheel.

1
Maintenance

0726-36

4. Clean any ink from the polished metal guide (located between
rollers 1 and 2) using a pre-soaked alcohol cloth (using 90%
isopropyl alcohol).
5. Replace the maintenance drawer and close the front cover.

66 Phaser 860 Color Printer

Moving and Shipping the Printer
Moving the printer within the office
1. Close all of the printer’s doors and covers.
2. Turn off the printer using the power switch located on the rear
panel.

0726-80

Supplies
3. Immediately use the front panel to scroll down to Shut Down for
Moving Printer and press the OK key before the front panel goes
blank; (you only have 4 seconds).
4. Wait for the printer to complete its cool-down period, during
which the ink solidifies, making the printer safe to move. This
takes at least 20 minutes with the fan running.

Note

If you did not select Shut Down for Moving Printer, wait at
least 30 minutes before moving the printer to ensure the
printer is safe to move.
Moving

5. After the ink has cooled, unplug the printer.

6. Remove the upper paper tray to provide a place for your hands
when lifting the printer.

Note

Always move the printer separately from its High-Capacity

Paper Tray Assembly.

User Guide 67
 7. Have two people move the printer to the new location.

Shipping the printer

To prepare the printer for shipment, complete steps 1 through 5
starting on page 67, then:

1. Open the front cover.

0726-23

2. Remove the Maintenance Drawer (labeled A) and place it in a

plastic bag for storage.
Moving

0726-33

68 Phaser 860 Color Printer

Caution

Always remove the Maintenance Drawer before shipping the

printer. Shipping the printer with the Maintenance Drawer
installed will damage the printer.

3. Close the front cover.

4. Place the printer in its original shipping carton and use the
original packing material to pack it. If you don’t have the original
carton or packing material, order replacement packaging from
Xerox (part number 065-0594-00).
5. To avoid shipping damage, refer to the instructions on the
printer’s CD-ROM or the following Xerox web site:
www.xerox.com/officeprinting/support

Supplies
Moving

User Guide 69
 Getting Help
Refer to the following resources for information about your printer.

Printer CD-ROM

Getting Help
The printer’s auto-running CD-ROM guides you to the various
resources available for installing and learning more about your Phaser
color printer.

■ Read Me release notes

■ Printer drivers
■ Driver installers (for Mac and Windows)
■ Phaser 860 Color Printer User Guide (this manual)
■ Advanced Features and Troubleshooting Manual
■ Setup Guide poster
■ How-to videos
■ Networking information
■ Cleaning instructions
■ Consumables instructions
■ Repacking instructions
■ Adobe Acrobat Reader (for reading the PDF files)
■ Adobe Type Manager (ATM)

Advanced Network Management Tools CD-ROM

This CD-ROM contains network management tools, including

CentreWare DP, Unix tools, and the Font Downloader application.

Printer’s front panel and internal pages

You can press the Information key at any time to get additional
information about the message displayed on the front panel.

Use the Printable Pages menu to print internal pages that give
information about the printer configuration, supplies information,
paper tips, etc. Refer to page 8 for instructions.

70 Phaser 860 Color Printer

Windows driver and driver help system

If you are using Windows 95, Windows 98, Windows 2000, or

Windows NT, install the driver from the Printer CD-ROM and access
the printer driver to:

Getting Help
■ Link to relevant web sites from the Troubleshooting tab.
■ View information about the printer features on the driver tabs
by clicking the Help button on the tab.
■ View troubleshooting information by clicking a Help button,
then selecting the Troubleshooting Guide.

To access the Phaser 860 printer driver:

1. Click Start, select Settings, then click Printers.

2. In the Printers folder, right-click the icon for your Phaser 860
printer.
3. From the popup menu, select Properties.

Xerox web sites

www.xerox.com/officeprinting/

■ Product and supplies information

■ Downloading printer drivers
■ Finding your local reseller
■ Online documentation

www.xerox.com/officeprinting/infoSMART/

The infoSMART™ knowledge base is the same troubleshooting

knowledge base used by Xerox Customer Support staff to provide the
latest technical information on:

■ Application issues
■ Networking issues
■ Printer errors
■ Print-quality issues
■ Troubleshooting

User Guide 71
 www.colorconnection.xerox.com/

This site helps you get the most from your color printer:

■ Interactive tutorials, color printing templates, and helpful

tips for using your printer and favorite software applications.

Getting Help
■ Easy access to online technical support.
■ Customized features to meet your individual needs.

CentreWare IS

www.xerox.com/officeprinting/products/860/sprt.html
then click the CentreWare link

■ View manuals describing how to control printer settings and view

your printer’s status using any web browser
■ Link to information about CentreWare IS
■ Requires network connection via TCP/IP

Other online services

Subscribe to email update notices: www.colorconnection.xerox.com/
Technical Support: www.xerox.com/officeprinting/support

To find a local reseller

See www.xerox.com/officeprinting/contacts for the most updated
information.
U. S. Canada Outside U.S. and
1-800-835-6100 1-877-662-9338 Canada
Contact your local
Xerox office for a list of
local resellers

72 Phaser 860 Color Printer

Customer support centers
See www.xerox.com/officeprinting/support for the most updated contact
information.
U. S. and Canada Denmark Norway
1-800-835-6100 7010 7288 8150 0308

Getting Help
Argentina Ecuador Peru
54-114-378-5444 +593 (2) 503 444 (511) 265 7328
Australia Finland Puerto Rico
1-800-811-177 0800 11 8388 1-800-835-6100
Austria France Singapore
017956 7083 0825 393 490 1-800-356-5565
Belgium-Dutch Germany ASEAN
070 222 047 01 805 004392 +65 251 3006
Belgium-French Ireland Spain
070 222 045 1890 925 050 902 160 236
Bolivia Italy Sweden
+(5913)472662 199 112 088 0771 1788 08
Brazil Japan Switzerland
0800-21-8400 +81 03 3448 3040 0845 845 107
Caribbean Korea Taiwan
(305)716-3925 (Miami) 82(2) 528 4661 2 2757 1567
Central America Luxembourg Thailand
(305)716-3925 (Miami) 34 2080 8035 2 645 3600
Chile Mexico UK
800-200-600 50 (3) 615 4748 0870 241 3459
Colombia Netherlands Venezuela
571-636-3011 0900 202 1154 +58(2)265-2625
New Zealand
0 800 449 177

User Guide 73
 Specifications
Material Safety Data Sheet for ColorStix® II Ink
SECTION 1- PRODUCT IDENTIFICATION
Trade Names Xerox Part No.
ColorStix® II Ink, Black 016-1902-00, 016-1902-50
ColorStix® II Ink, Cyan 016-1903-00, 016-1906-00
ColorStix® II Ink, Magenta 016-1904-00, 016-1907-00
ColorStix® II Ink, Yellow 016-1905-00, 016-1908-00
Four color "rainbow" pack 016-1909-00
Supplies Start-up Kit 860 SS 00, 860 SS 01

Product Use: XEROX Phaser® 860 color printers

SECTION 2 - INFORMATION ON INGREDIENTS

Xerox Phaser® 860 ColorStix® II are a proprietary blend of polyethylene and
fatty amide waxes, resins, and dyes. The specific identity of ingredients is
withheld as a trade secret.
ColorStix® II solid inks are considered articles under Hazard Communication
Specifications

regulations. This Material Safety Data Sheet is provided as a customer service.

SECTION 3 - HAZARDS IDENTIFICATION

ROUTES OF EXPOSURE: Skin
POTENTIAL HEALTH EFFECTS
Immediate Effects: None are known, when used as intended in Phaser® 860
Color Printers. See Section 11 for toxicology test information.
Chronic Effects: None are known
SIGNS AND SYMPTOMS OF EXPOSURE: None are known.
MEDICAL CONDITIONS AGGRAVATED BY EXPOSURE: None are known.

SECTION 4 - FIRST AID MEASURES

EYES: Contact unlikely. If particles get into eyes, flush thoroughly with water.
INGESTION: Not applicable
INHALATION: Not applicable
SKIN: Wash skin thoroughly with soap and water

SECTION 5 - FIRE FIGHTING MEASURES

FLASH POINT: > 221 degrees C (>429 degrees F), Pensky-Martens closed
tester
FIRE & EXPLOSION HAZARDS: These inks will burn. During a fire, irritating
and toxic gases may be generated by thermal decomposition or combustion.
EXTINGUISHING MEDIA: All extinguishing agents classified as B and C are
effective, including dry powder(s), carbon dioxide, and halon.

74 Phaser 860 Color Printer

FIRE FIGHTING INSTRUCTIONS: Avoid inhalation of smoke. As in any fire,
wear self-contained breathing apparatus, pressure demand, MSHA/NIOSH
approved, and full protective gear.

SECTION 6 - ACCIDENTAL RELEASE MEASURES

SPILL OR LEAK: Not applicable

SECTION 7 - HANDLING AND STORAGE

HANDLING: No special precautions, when used as intended.
STORAGE: Avoid high temperatures. Keep ink below 60 degrees C
(140 degrees F)

SECTION 8 - EXPOSURE CONTROL - PERSONAL PROTECTION

EXPOSURE GUIDELINES: None established.
ENGINEERING CONTROLS/PERSONAL PROTECTION: No special personal
protection indicated, when used as intended.

SECTION 9 - PHYSICAL AND CHEMICAL PROPERTIES

APPEARANCE/ODOR: Waxy solid. Black, blue, red, or yellow in color/Faint
odor

Specifications
SOLUBILITY IN WATER: Insoluble
MELTING POINT: Approximately 100 degrees C (212 degrees F)
SPECIFIC GRAVITY (Water = 1): Approximately 1, @ 25 degrees C
(77 degrees F)

SECTION 10 - STABILITY AND REACTIVITY

STABILITY: Stable.
CONDITIONS TO AVOID: Temperatures above 200 degrees C (392 degrees F)
INCOMPATIBILITY WITH OTHER MATERIALS: None
HAZARDOUS POLYMERIZATION: Will not occur
HAZARDOUS DECOMPOSITION PRODUCTS: Material may decompose into
toxic byproducts when heated to temperatures above 200 degrees C
(392 degrees F).

SECTION 11 - TOXICOLOGICAL INFORMATION

TOXICITY: Oral LD50 >5 g/kg (rats); practically non-toxic
SKIN IRRITATION: Primary Dermal Irritation Index = 0.0; not skin irritants.
CARCINOGENICITY: Components not listed by IARC, NTP, or OSHA.

SECTION 12 - ECOLOGICAL INFORMATION

No known impact

User Guide 75
 SECTION 13 - DISPOSAL CONSIDERATIONS
This product is not a hazardous waste as specified in 40CFR261. TCLP below
hazardous waste levels set by EPA. State and local waste disposal
requirements, however, may be more restrictive. Manage and dispose of waste
in accordance with all federal, state, and local regulations.

SECTION 14 - TRANSPORT INFORMATION

DOT: Not regulated.

SECTION 15 - REGULATORY INFORMATION

TSCA: This material has been manufactured in compliance with the EPA
Toxic Substances Control Act (TSCA).
RCRA (Resource Conservation and Recovery Act): Not a hazardous waste as
specified in 40CFR261. TCLP below hazardous waste levels set by EPA.

SECTION 16 - OTHER INFORMATION

Original preparation date: 10/5/00
Xerox Corporation
Office Printing Business
Environmental, Health & Safety
Specifications

P.O. Box 1000

Mail Stop 60-512
Wilsonville, Oregon 97070
Safety Information: 800-828-6571
Health Information: 716-422-2177

Material Safety Data Sheet for Silicone Intermediate

Transfer Layer Fluid
SECTION 1- PRODUCT IDENTIFICATION
Trade Name: Xerox Silicone Intermediate Transfer Layer Fluid, impregnated
into printer's maintenance roller.
Xerox part number 016-1933-00 (replacement standard maintenance kit)
Xerox part number 016-1932-00 (replacement extended maintenance kit)
Product Use: Xerox Phaser® 860 color printers

SECTION 2 - INFORMATION ON INGREDIENTS

Xerox Silicone Intermediate Transfer Layer Fluid is a proprietary blend of
silicone oils. Specific identities of components, and their percentage
composition, are withheld as a trade secret.

76 Phaser 860 Color Printer

SECTION 3 - HAZARDS IDENTIFICATION
ROUTES OF EXPOSURE: Skin, eyes
POTENTIAL HEALTH EFFECTS: Health effects from this product are expected
to be negligible, when product is used as intended in Xerox Phaser® 860
Color Printers.
Immediate Effects:
Inhalation: Not an expected route of entry
Skin: May cause mild irritation.
Eyes: May cause mild irritation.
Ingestion: Not an expected route of exposure.
Chronic Effects: None known or expected.
SIGNS AND SYMPTOMS OF EXPOSURE
Mild skin or eye irritation.
MEDICAL CONDITIONS AGGRAVATED BY EXPOSURE
None known

SECTION 4 - FIRST AID MEASURES

INHALATION: Not a route of exposure for this product.
EYES: Flush thoroughly with water. Seek medical attention if symptoms
occur.
SKIN: Wash thoroughly with soap and water. Seek medical attention if
symptoms of irritation occur.

Specifications
INGESTION: Not a route of exposure for this product.

SECTION 5 - FIRE FIGHTING MEASURES

FLASH POINT: Flash point of fluid is 226 degrees C, Pensky-Martens
closed-cup tester.
EXTINGUISHING MEDIA: All extinguishing agents classified as B and C are
effective, including dry powder(s), CO2, and halon.
FIRE FIGHTING INSTRUCTIONS: As for any fire, wear self-contained
breathing apparatus, pressure demand, MSHA/NIOSH approved, and
protective gear.
FIRE AND EXPLOSION HAZARDS. During a fire, irritating and toxic
substances may be generated by thermal decomposition or combustion. No
unusual fire hazards expected.

SECTION 6 - ACCIDENTAL RELEASE MEASURES

SPILL OR LEAK: Fluid is impregnated into maintenance roller. Small
amounts (ie., drops) may result from normal handling. Absorb and place in
an appropriate disposal container. Clean spills thoroughly because residue
can be slippery.

SECTION 7 - HANDLING AND STORAGE

HANDLING: Wash hands with soap and water after contact. Clean spills per
SECTION 6.
STORAGE: No special requirements.

User Guide 77
 SECTION 8 - EXPOSURE CONTROL - PERSONAL PROTECTION
No special protection indicated when used as intended.

SECTION 9 - PHYSICAL AND CHEMICAL PROPERTIES

APPEARANCE: Clear liquid impregnated into maintenance roller.
ODOR: Mild
SOLUBILITY IN WATER: No data
SPECIFIC GRAVITY: Specific gravity of fluid is 0.97 (water=1)

SECTION 10 - STABILITY AND REACTIVITY

STABILITY: Stable.
INCOMPATIBILITY WITH OTHER MATERIALS: Strong oxidizing agents
HAZARDOUS DECOMPOSITION PRODUCTS: At elevated temperatures,
formaldehyde may be generated.
HAZARDOUS POLYMERIZATION: Will not occur.

SECTION 11 - TOXICOLOGICAL INFORMATION

No toxicology data on mixture

SECTION 12 - ECOLOGICAL INFORMATION

Specifications

Not available.

SECTION 13 - DISPOSAL CONSIDERATIONS

Fluid is not listed as RCRA hazardous waste. Dispose of in accordance with
federal, state, and local regulations.

SECTION 14 - TRANSPORT INFORMATION

DOT: Not regulated.

SECTION 15 - REGULATORY INFORMATION

The following information pertains to the ingredients of Xerox Silicone
Intermediate Transfer Layer Fluid:
TSCA (Toxic Substances Control Act): Listed in the TSCA inventory as
verified by our suppliers.
RCRA (Resource Conservation and Recovery Act): Not listed as RCRA
hazardous wastes.
The ingredients of this fluid are not listed as carcinogenic by OSHA, IARC or
NTP.

78 Phaser 860 Color Printer

SECTION 16 - OTHER INFORMATION
Original preparation date:10/3/00
Xerox Corporation
Office Printing Business
Environmental, Health & Safety
P.O. Box 1000
Mail Stop 60-512
Wilsonville, Oregon 97070
Safety Information: 800-828-6571
Health Information: 716-422-2177

Material Safety Data Sheet for CleanTex® Alcopad

SECTION 1 – PRODUCT IDENTIFICATION
Trade name: Xerox Part Number:
Alcopad 016-1845-00
Product identification numbers: 806B, 806C, 806H, 806T, 806Z, 806
Chemical name and synonyms: Isopropyl Alcohol
Chemical formula: CH2CH(OH)CH3
Emergency telephone numbers: CHEMTREC (Transportation): 1-800-424-9300
Product Use: Xerox Phaser® 860 Color Printer

Specifications
SECTION 2 – INFORMATION ON INGREDIENTS
Component CAS# % OSHA PEL (ppm) ACGIL TLV (ppm)
Isopropyl alcohol 67-63-0 91.0 400 400
Deionized water 7732-18-5 9.0 NA NA

SECTION 3 – HAZARDS IDENTIFICATION

Product is distributed as a single-use, presaturated pad, in which all the liquid
is absorbed by the applicator. Isopropyl alcohol is a flammable liquid. Eye
contact will cause local irritation and burning sensations with possible injury
if not removed promptly. Repeated or prolonged contact with skin may
produce irritation and cause dermatitis. Exposure above TLV may cause
irritation of respiratory tract and eyes along with headaches, dizziness and
CNS effects. May be harmful if swallowed.
Carcinogenicity (OSHA/NTP/IARC/ACGIH): Not Listed.
Medical Conditions Aggravated by Exposure: Not Listed.

SECTION 4 – FIRST AID MEASURES

EYE CONTACT: Flush with water for 15 minutes, including under eyelids.
Get Medical help.
SKIN CONTACT: Flush with water.
INHALATION: Remove to fresh air. Keep at rest. Restore and/or support
breathing as needed. Get prompt Medical attention.
INGESTION: In the unlikely event of ingestion of a wiper, first aid measures
should focus on removal of the object and preventing choking. Once
removed, keep affected person at rest. Call physician immediately.

User Guide 79
 SECTION 5 – FIRE-FIGHTING MEASURES
FLASH POINT (TCC): 56 degrees F
FLAMMABLE LIMITS (% BY VOLUME): LEL: NA UEL: NA
AUTOIGNITION TEMPERATURE degrees F (degrees C): NA
EXTINGUISHING MEDIA: Isopropyl-alcohol fires may be extinguished using
carbon dioxide, dry chemical or alcohol foam. Water may be used to cool
containers exposed to the fire.
UNUSUAL FIRE OR EXPLOSION HAZARDS: Isopropyl alcohol may release
vapors which may ignite at or above flash point.
NFPA RATING: HEALTH (1)
FLAMMABILITY (3)
REACTIVITY (0)
Formulation is classified as an OSHA Class IB Flammable Liquid
NA = Not Available

SECTION 6 – ACCIDENTAL RELEASE MEASURES

Since the isopropyl-alcohol solution is completely absorbed by the applicator
and the amount of isopropyl alcohol per applicator is small, the chance of a
significant spill occurring is small. In the event however, that a significant
amount of liquid is released, ventilate the area, especially low areas where
vapors may collect, and remove all sources of ignition. Cleanup personnel
Specifications

need protection against liquid contact and vapor inhalation.

SECTION 7 – HANDLING AND STORAGE

Store in a clean, cool, ventilated area away from sources of ignition and
oxidizing agents. Handle and store in a manner suitable for an OSHA class IB
Flammable Liquid. Electrical services must meet applicable codes. Use
non-sparking tools.

SECTION 8 – EXPOSURE CONTROL – PERSONAL PROTECTION

Provide ventilation to maintain TLV. Use non-sparking tools. Avoid
inhalation of vapors, contact with eyes and repeated or prolonged contact with
skin. Do not take internally.

SECTION 9 – PHYSICAL AND CHEMICAL PROPERTIES

BOILING POINT (80 degrees C) (180 degrees F)
% VOLATILE BY VOLUME @ 25 degrees C: 100
VAPOR PRESSURE (mmHg @ 25 degrees C): 33
EVAPORATION RATE (BUTYL ACETATE-1) >1
VAPOR DENSITY (AIR = 1): <1
FORM: liquid
% SOLUBLE IN WATER @ 25 degrees C: 100
ODOR: alcohol
SPECIFIC GRAVITY (G/CC @ 25 degrees C): 0.79
APPEARANCE OF LIQUID: clear

80 Phaser 860 Color Printer

SECTION 10 – STABILITY AND REACTIVITY
STABILITY: Stable
HAZARDOUS POLYMERIZATION: Will not occur.
INCOMPATIBILITIES / CONDITIONS TO AVOID: Caustics, amines,
alkanolamines, aldehydes, ammonia, strong oxidizing agents and
chlorinated compounds.
HAZARDOUS DECOMPOSITION PRODUCTS: Carbon monoxide

SECTION 11 – TOXICOLOGICAL INFORMATION

Not Available

SECTION 12 – ECOLOGICAL INFORMATION

Not Available.

SECTION 13 – DISPOSAL CONSIDERATIONS

Follow Federal, State and Local Regulations.

SECTION 14 – TRANSPORT INFORMATION

DOT CLASSIFICATION: Not Regulated.
Proper Shipping Name:

Specifications
Hazard Class:
UN Number:
Packing Group:
Hazard Labeling:
IATA / ICAO CLASSIFICATION: Not Regulated.
Proper Shipping Name:
Hazard Class:
UN Number:
Packing Group:
Hazard Labeling:
IMDG CLASSIFICATION: Not Regulated.
Proper Shipping Name:
Hazard Class
IMDG Page #
Packing Group:
Flash Point (degrees C):
Marine Pollutant:

SECTION 15 – REGULATORY INFORMATION

SARA TITLE III REPORTING:
Toxic Chemical (Section 313): Not Listed.
Extremely Hazardous Substance: Not Listed.
Section 302, 304, 311, 312)
Hazard Class:
Chronic Health: Yes
Acute Health: Yes

User Guide 81
 Fire Hazard: Yes
Pressure Hazard: No
Reactivity Hazard: No
TSCA INVENTORY STATUS: All components listed are on the TSCA
inventory.

SECTION 16 – OTHER INFORMATION

The information provided herein is compiled from internal reports and data
from professional publications. It is furnished without warranty of any kind,
expressed or implied. It is intended solely to assist in evaluating suitability
and proper use of the material and in implementing safety precautions and
procedures. Employees should use this information as a supplement to other
information gathered by them and must make independent determination of
suitability and completeness of information from all sources to assure proper
use of these materials. All information used must be determined by the user to
be in accordance with applicable federal, state and local laws and regulations.
Prepared by:
CleanTex Products
33 Murray Hill Drive
Nanuet, NY 10954
June 1997
Specifications

82 Phaser 860 Color Printer

Index
Numerics
2-sided jobs 38

A
accessories
ordering information 1
adding ink 55
alcohol wipes
material safety data sheet 79
Automatic color correction 11

B
Back key 7
binding preference 38
Black and White color correction 11
business cards 13
part numbers 6
printing on 29
storing 29

Supplies
C
Cancel Print key 7
cart for printer
part number 3
carton for shipping 69
caution symbol xiv
CD-ROM for printer 70
CentreWare IS 72
cleaning 55
exit rollers 65
paper-feed rollers 65
Rapid Release Guide 61
wiper blade in maintenance drawer 64
cleaning kit
Index

part number 2
CleanTex Alcopad
material safety data sheet 79

User Guide 83
 clearing jam
in manual-feed slot 54
incorrect size 53
open exit cover to clear 47
open front cover to clear 51
remove middle tray to clear 52
remove upper tray to clear 52
remover lower tray to clear 53
clearing jams 46
color connection 72
color corrections 11
colors missing 41
colors of ink sticks 56
ColorStix II ink
loading 55
material safety data sheet 74
part numbers 2
Commercial Press color correction 11
consumables
adding ink 55
Maintenance Kit 60
warranty viii
counter in maintenance kit 60
cover paper
part numbers 5

D
danger symbol xiv
dark prints 45
diagnostic pages 41
DIC color correction 11
DP Feature Set
part number 4
drivers
location 70
uses 71
duplex printing 38
Index

E
electrical safety x
elevation xi
eliminate light stripes 42
Enhanced print quality mode 10

84 Phaser 860 Color Printer

envelopes
creating in application 33
guidelines 33
print area 15
printing from Macintosh applications 36
printing from Microsoft Word for Windows 34
printing from Microsoft Word on a Macintosh 35
printing on 33
sizes 15
storing 33
using the manual-feed slot 25
error conditions 8
Euroscale Press color correction 11
exit cover
clearing jam 47
exit rollers
cleaning 65

F
Fast Color print quality mode 10
Feature Set, DP
part number 4

Supplies
features of the printer 9
fill lines
high-capacity paper tray 19
high-capacity transparency/label tray 21
legal paper tray 23
standard paper/transparency tray 17
front cover
clearing jam 51
front panel 7
information key 70
keys 7
FujiProof color correction 11

G
glossy paper
Index

part numbers 5

H
hard drive
part number 4
Help button in printer driver 71
help information 70
High Resolution/Photo print quality mode 10

User Guide 85
 high-capacity paper tray
loading 18
part number 3
high-capacity transparency/label tray
loading 21
part numbers 3
high-resolution photo paper
part numbers 5
printing on 28
hot surfaces symbols xiv

I
images too light or too dark 45
incorrect size of paper causing jam 53
information key 7, 70
information pages 8, 70
infoSMART 71
ink
loading 55
ink saving print quality mode 10
internal hard drive
part number 4

J
jams 46

K
keys
front panel 7

L
labels 13
in high-capacity transparency/label tray 21
in standard paper/transparency tray 16
part numbers 6
printing on 29
Index

storing 29
using the manual-feed slot 25
legal paper tray
loading 22
part number 3
letterhead
printing on 37
lifting the printer xii, 68
light prints 45

86 Phaser 860 Color Printer

loading
high-capacity paper tray 18
high-capacity transparency/label tray 21
legal paper tray 22
standard paper/transparency tray 16
low supplies 8
lower tray
clearing jam 53

M
maintenance 55
Maintenance Drawer
part number 2
maintenance drawer wiper blade
cleaning 64
Maintenance Kit
life 1
part numbers 1
replacing 60
maintenance safety xi
manual-feed slot 25
jam 54

Supplies
manuals 70
margins
envelopes 15
paper 14
material safety data sheet
CleanTex Alcopad 79
ColorStix II ink 74
silicone intermediate transfer layer fluid 76
media 12
media jams 46
media types 13
memory
part numbers 4
menu map 8
middle tray
Index

clearing jam 52
modes
print quality 10
moving the printer 67

User Guide 87
 N
network card
part number 5
None color correction 11
notch in transparencies 31

O
OK key 7
orientation 38
output tray extension 24
part number 2

P
paper 12
in high-capacity paper tray 18
in standard paper/transparency tray 16
margins 14
part numbers 5
print area 14
sizes 13, 14
storing 12
using the manual-feed slot 25
paper guide 61
paper jams 46
paper trays
loading 16
part numbers 3
paper types 13
paper weights 13
paper-feed rollers
cleaning 65
PhaserShare Token Ring network card
part number 5
photo paper
printing on 28
photographic print quality mode 10
power x
Index

power switch 67
preventing jams 46
print area 14
envelopes 15
print quality 41
print quality modes 10
print speed 10

88 Phaser 860 Color Printer

printer
DP feature set 4
front panel 7
print speed 10
quality modes 10
printer CD-ROM contents 70
printer drivers
location 70
uses 71
printer station
part number 3
printer warranty vii
printing
two-sided jobs 38
protective ground symbol xiv

Q
quality modes 10
quality of prints 41

R
Rapid Release Guide

Supplies
cleaning 61
part number 2
remove ink smears 44
repacking the printer 69
resellers 72
roller in maintenance kit 60
rollers
cleaning exit rollers 65
cleaning paper-feed rollers 65

S
safety x
safety symbols xiv
scroll keys 7
shipping the printer 68
Index

silicone intermediate transfer layer fluid

material safety data sheet 76
sizes of paper 13
smudges on prints 44
SNAP Press color correction 11
space around printer xi
special media 28
speed of printing 10
sRGB Display color correction 11

User Guide 89
 standard paper/transparency tray
loading 16
part numbers 3
Standard print quality mode 10
storing
envelopes 33
labels and business cards 29
paper 12
supplies
ordering information 1
SWOP Press color correction 11
symbols on printer xiv

T
TekColor color corrections 11
temperature range xi
Token Ring network card
part number 5
Toyo color correction 11
transparencies
in high-capacity transparency/label tray 21
in standard paper/transparency tray 16
part numbers 6
print quality modes 10
printing on 31
sizes 14
using the manual-feed slot 25
transparency trays
part numbers 3
tray switch 17, 22
trays
loading 16
part numbers 3
two-sided jobs 38

U
upper tray
Index

clearing jam 52
user safety x

V
videos 70
Vivid Color color correction 11

90 Phaser 860 Color Printer

W
warranty
consumables viii
printer vii
waste tray
emptying 57
part number 2
web sites 71
weight of printer xii
weights of paper 13
wiper blade
cleaning 64

X
Xerox web sites 71

Supplies
Index

User Guide 91