Assignment 2: Networking and job posting analysis

Prarthi Parmar
Healthcare Administration and Service Management, Conestoga College
CDEV8132: Career Management
Candace Brown
October 20, 2024
CAREER MANAGEMENT- CDEV8132
ASSIGNMENT 2: NETWORKING & JOB POSTING
ANALYSIS
Conestoga College - Academic Year 2024-2025

Assignment 2 is Worth 20% of the Final Grade.

Individual Assignment
Due: This assignment is due by the end of week seven and will be worth 20%

See Instructional Plan for exact due dates.

Submit to: Assignment 2 submission folder.

Submission folders can be accessed by selecting Course Tools and then Assignments on the
course navigation bar.

Description

This assignment asks you to carry out several activities. First, you will be identifying networking
contacts who you might conduct an informational interview with. Secondly, you will be looking
at ways to determine if a job posting is from a valid source. Thirdly, you will identify a valid
employment opportunity from your first-choice industry (used in assignment 1) and conduct an
analysis of the job posting. You will use the analysis to tailor your cover letter and resume to
that job posting in assignment 3.

Rationale
Your polished cover letter and resume will serve to market your skills to employers. To write a
strategic cover letter and resume, you need to have a good understanding of your industry and
how to make professional connections through networking. The ability to analyse job postings
successfully is equally important.

This assignment will evaluate the following course learning outcomes:

3. Develop networking strategies to meet new contacts, build relationships and uncover the
hidden job market.

4. Create properly formatted and grammatically correct self-marketing documents (cover

letters, resumes, etc.) that can be tailored to specific job opportunities.
How Your Assignment Will be Graded
A rubric has been created and can be found attached to the submission folder. Submission
folders can be accessed by selecting Course Tools and then Assignments on the course
navigation bar.

Late Policy - Late Submissions: A penalty of 10% per business day (i.e. Monday to Friday)* will
be applied to all late assessments up to a maximum of three (3) days for post-graduate and
degree programs. After the maximum allowable number of days, late assessments will not be
accepted and a grade of zero (0) will be applied.

See the Career Development and Communications Policies, School of Interdisciplinary

Studies, for further guidelines.

IMPORTANT NOTICE: Artificial Intelligence (AI) Assessment Statements for Students

Use of any form of generative artificial intelligence (AI) is strictly forbidden throughout all
stages of this assessment, including brainstorming, idea generation, outline formation, etc. This
includes your cover letter and resume.

Generative AI may include (but is not limited to) chatbots, coding tools and image/art
generating tools, or other technologies that produce work for you. Using AI in any capacity
throughout the assessment process will be in violation of Conestoga’s Academic Offences policy
under the category of Unauthorized Aids and Assistance (Cheating) or Copying from Others or
Self Copying. The consequence of this violation is that an academic offence will be filed, with
the severity of the penalty dependent on previous offences. In cases where you are unsure if
something is considered generative AI, always ask your professor before using.

List of Activities
NETWORKING, THE HIDDEN JOB MARKET AND SCAM
ADVERTISEMENTS
Networking
An important aspect of labour market research and networking is identifying persons who have
valuable experience in your industry. Talking with these persons can provide insight into what
working in that profession truly entails. This aspect of field research is called an informational
interview.

Complete the table below to identify who you might contact from you direct and indirect
network. What would be your strategy to contact these persons to gather labour market
information about your industry? What questions might you ask?
For this activity, select one individual from your personal network and one individual that you
do not know but who you are either referred to or would contact by other methods (social
media, calling the company). Both persons must have experience in your industry of interest.
Complete the table below.

Direct Contact (person Name of the contact: Aashini Desai

you know)
Contact email address or LinkedIn URL: (23) Aashini Desai | LinkedIn

Position title of the contact: Office Manager

Company they work with: Court at Laurelwood Retirement Residence,

Sienna Senior Living, Waterloo.

How do you know, or how did you meet this person?

I coincidentally met her outside of our workplace, and then I came to know
that she works in the other department. Recently, she was promoted to this
job position and is my manager.

Write 4 questions that you wish to ask this person, which would provide
valuable insight into your understanding of the industry, opportunities for
gaining access to the hidden job market, and next steps in pursuing your
career.
1. Tell us about the journey from a different position to the Office Manager
position at Sienna Senior Living, and what skills made you more effective.
2. What tips do you have to offer regarding healthcare administration and
the senior residing sector, especially for unseen jobs?
3. How do you balance the execution activities and enhance a healthy
organizational culture within the team?
4. Do you see what I should do next that can promote my career growth in
Sienna or the healthcare administration industry in general?

Why did you choose these questions?

These questions formed my choice because they would help me explain

Aashini’s career progression at Sienna Senior Living. Her experiences will
help to provide insights into how one must develop different skills and
progress on that demanding line of duty. I also want to know more about
the concealed vacancies in the broader market and whether she has to
balance team issues when performing operations. Since Aashini is now my
manager, she may know how to go further in the company for my career.
Indirect Contact Name of the contact: Vidita Kapoor
(person you do not
know) Contact email address or LinkedIn URL:(21) Vidita Kapoor | LinkedIn

Position title of the contact: Healthcare Administrator

Company they work with: KMH Cardiology Center, Mississauga

What method(s) would you use to contact this person?

I would connect with Vidita Kapoor via LinkedIn because she is on the
network, and LinkedIn is a professional site for career-related discussion.

Write 4 questions that you would wish to ask this person, which would
provide valuable insight into your understanding of the industry,
opportunities for gaining access to hidden job market, and next steps in
pursuing your career.

1. Which difficulties were encountered during the transition to the position

of Healthcare Administrator, and how they were solved?
2. To what extent can you remain informed about healthcare policy and
regulation alterations, and how do they affect your work?
3. Please name the factors you’ve used to search or find concealed jobs in
the healthcare business.
4. If you are a healthcare administration student aspiring to jump-start your
career in a specialized center such as KMH Cardiology.

Why did you choose these questions?

The purpose behind these questions is To get more information about

Vidita’s background in healthcare administration and what she met in this
way. Understanding her aims and strategies for policy updates and how to
gain access to covert jobs would be helpful to her knowledge of the
field. Since I am keen on career development, her insight into the field and
career development in specialized healthcare organizations such as KMH
Cardiology will be helpful.
In week 6, you also learnt about the hidden job market, and how informational interviewing can
be a path to accessing these opportunities. You also reviewed the dangers of employment
scams and how to determine if you are accessing valid job opportunities or false
advertisements. Examine the job posting below, identify at least 5 possible issues that indicate
it is a false advertisement, and explain in detail why each one is a problem using the table
below.

Job Title: Remote Data Entry Clerk

Company: ABC Global Solutions

Location: Work from Home

Job Description:
We are seeking a motivated and detail-oriented Data Entry Clerk to join our team. This is a
fantastic opportunity to earn $3,000 per week with minimal effort. No prior experience is
needed, and all training will be provided online. This is a flexible position allowing you to work
from the comfort of your own home.

Responsibilities:
- Enter data into our system accurately and efficiently
- Maintain and update client information
- Follow up with clients via email

Requirements:
- Must have a computer and internet access
- Basic knowledge of Microsoft Office
- Strong attention to detail
- Ability to work independently

Benefits:
- High weekly pay
- Flexible hours
- Work from home

How to Apply:
Send your resume and a brief cover letter to [email protected]. To expedite
the process, please include your bank account details for direct deposit setup and a copy of
your government-issued ID.

Problem Identified Rationale for the Problem

1. Excessively high pay for minimal effort: An offer of $3,000 weekly for data entry with
 no advertised experience is normally a
mirage and suspicious. Sometimes, the
scammers use the increments to lure the
candidates with higher pay than they offer.

2. Request for sensitive personal It contains the solicitations of the applicant

information upfront: to provide his or her bank account number
and the picture of his or her government-
issued identification card – which is rather
odd and might be a sign of identity theft.

3.No company website or verifiable details: Very little information is provided, including
the name of the company-” ABC Global
Solutions,” which is unassociated with a
website. The bona fide business enterprises
usually use their genuine contact details and
have a website.

4. Overly simplistic job description: The job specification also leaves wanting
details about the job or the specifics of the
firm’s functioning. This is because most of
them lack distinguishing features that make
them stand out and give rather vague
descriptions.

5. Suspicious email domain: The header of the email does not refer to any
legitimate company that is recognized, and it
ends “.org” though it is a form of business
that lacks profits, and thus, the company sent
through the email is questionable.

MY JOB POSTING AND JOB POSTING ANALYSIS CHART

My Job Posting
Copy and paste your selected job posting or the job posting provided by your instructor into
the space below. Using the highlighter, highlight as many key words as possible or phrases that
indicate what the employer is looking for. Paste directly into the space below. Do not paste
the link. The job posting content is required.
My Job Posting (paste the full text of the job posting here):
I have selected the same job posting as the professor sent to the announcement:

Lead, Patient and Caregiver Experience

Locations:
Ontario Health – Toronto, ON
time type - Full time
posted on -Posted 15 Days Ago
time left to apply
End Date: October 22, 2024 (9 days left to apply)
job requisition id
R107508
At Ontario Health, we are committed to developing a solid organizational culture that
connects and inspires all team members across the province. Our vision is that together, we
will be a leader in health and wellness for all. We aim to connect the health system to drive
improved and equitable health outcomes, experiences, and value. Our five values reflect how
we work together: integrity, inspiration, tenacity, humility, and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may
include the following based on employment type:
• Fully paid medical, dental and vision coverage from your first day
• Health care spending account
• Premium defined benefit pension plan
• 3 personal days and 2 float days annually
• Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 years
• Career development opportunities
• A collaborative values-based team culture
• Wellness programs
• A hybrid working model
• Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Ontario Health is seeking an energetic professional with excellent communication,
stakeholder engagement, and project management skills. The ideal candidate is an
experienced professional passionate about advancing Person-Centred Care through
measuring and reporting on patient and caregiver voices. This individual is a proactive,
collaborative team member who enjoys gathering and synthesizing a range of perspectives
and data into action-oriented plans.
The Lead is an integral member of the Person Reported Measurement (PRM) team and plays
an essential role in leading the development, planning, implementation, and evaluation of
PRMs within the Population Health and Value-Based Systems Portfolio. This is an exciting
opportunity to lead the implementation of PRMs that capture caregiver experiences with
palliative care to support the delivery of high quality, patient-centred care, and meaningful
measurement of health system goals and objectives. The PRM Program provides strategic
oversight and direction for person-reported experience and outcome-driven initiatives,
stakeholder relationships, performance measurement, quality standards, and best practices,
as well as championing greater equitable access for patients and caregivers across the health
system. This role will be engaged in new areas and work in collaboration with the Ontario
Palliative Care Network, clinical and health administrative leaders, as well as external
stakeholders (e.g., Ministry of Health, Ontario Health Teams) to drive changes at clinical,
organizational, and regional/provincial levels.
Reporting to the Manager, the Lead will be responsible for developing methodology and
implementing caregiver experience surveys in OHTs and other appropriate settings. The
successful candidate must have the knowledge, skills and experience from a clinical, technical
and system perspective to champion the portfolio's vision for a comprehensive holistic PRM
collection and response system. The Lead will exemplify Ontario Health’s values of Integrity,
Inspiration, Tenacity, Humility and Care.

Here is what you will be doing:

• Provide project management and implementation leadership to a provincial initiative

to measure and report on the experiences of caregivers in the health system
• Guide and support the planning, development, selection, implementation, and
evaluation of Person Reported Measures (PRM), including Patient Reported Outcome
Measures (PROMs) and Patient Reported Experience Measures (PREMs), to expand Patient
and Provider Experience strategies within the Population Health and Value-Based Health
Systems portfolio
• Apply a health equity lens to PRMs through the utilization of various methods of
engagement, implementation, data collection, and analytic strategies
• Manage and coordinate engagement activities with healthcare providers, community
members, people who use health and social services, and their caregivers
• Manage and coordinate engagement activities with provincial and regional
stakeholders, as well as other stakeholders, through planned engagement sessions, including
working groups, expert committees, advisory councils, and focus groups
• Advise and update management teams on a regular basis, including challenges and
opportunities. Proactively identify and manage project risks and issues, and manage
escalation processes, as required.
• Support system and regional-level performance measurement and management with
an emphasis on using data for improvement and planning
• Support clinical programs in patient-reported measurement implementation planning
and change management to drive practice change
• Lead PROM/PREM workflow analysis for clinical pathways to encourage standardized
and optimized workflows
• Support the creation of business and technical requirements for the electronic
collection and reporting of PRMs
• Manage PRM implementations (stakeholder engagement, IT requirements gathering,
testing, reporting and ongoing quality improvement support)
• Act as a key interface and liaison with Managers, Directors, and Executives as well as
other key internal and external stakeholders
• Provide mentorship and leadership to junior staff as appropriate
• Bring diverse and interdisciplinary groups together, emphasizing interdependence,
shared overall objectives, and the need for combined skills
• Work collaboratively with other portfolios at Ontario Health to drive performance
measurement and health system planning activities
• Support the provincial/regional advisory bodies and subject matter experts who
provide guidance and thought leadership (i.e., innovating thinking) for the program
• Monitor, collate and synthesize information on evidence, trends and best practices to
facilitate planning and decision making
• Develop needs assessments, jurisdictional scans, options analyses, impact
assessments to advise and guide development of PRMs
• Prepare reports, briefings, policy papers, briefing/issue notes, and presentations for a
variety of audiences
• Develop and present material using excellent written, verbal, and graphical
communications skills, with ability to express complex concepts effectively to a variety of
audiences.
• Deliver excellent tactical and critical strategic thinking
• Approach problems proactively and recommend thorough and practical solutions to a
wide range of complex problems
• Manage multiple projects concurrently
• Promote collaboration, a positive work environment and teamwork, including
working for consensus and contributing to achievement of team/group goals
• Contribute to a positive, supportive work environment and corporate culture
• Prioritize and effectively anticipate and respond to risks and issues as they arise.
• Analyze and define problems, evaluate alternatives, find solutions, and make
decisions
• Support the advancement of equity, inclusion, and diversity across the Ontario health
system
Here is what you will need to be successful:
Education and Experience
• An undergraduate degree in public health, health sciences, social science,
business/health administration, public policy or a related field is required
• A master’s degree in public health, health sciences, social sciences, business/health
administration, public policy or a related field is preferred
• Experience working with diverse health system stakeholders, including people within
health and social services, health system experts, clinicians, technology vendors, and health
care administrators
• Five to eight years of experience, including at least two years working within the
healthcare sector and leading/enabling large-scale strategic projects
• Project Management and stakeholder engagement experience
• Experience with large scale health system implementations
• Experience in survey design and methodology preferred
• Experience in facilitating interviews and focus groups then analyzing qualitative data
preferred
• Patient reported measurement experience (PROMs/PREMs) is an asset
• Knowledge of population health management and health equity is preferred
• Experience synthesizing and applying scientific research/evidence to quality
improvement and health system design initiatives
• Experience in designing evaluation methodology and tools for data collection is an
asset
• Experience as a lead who is skilled in self-management, leading by example, and
setting objectives, managing expectations, and facilitating stakeholder engagement activities
across politically sensitive environments
• Clinical experience is an asset
Knowledge and skills:
• Knowledge of person-centred care principles and PRMs (PREMs/PROMs)
• Knowledge of population health and health equity principles
• An understanding of Ontario’s health care system, including Privacy regulations and
relevant legislation is an asset
• Demonstrated ability to successfully execute on multiple large-scale, complex, high-
risk projects, ideally within a cross-functional structure
• Knowledge in project management, change management and implementation
methodologies and tools. Project Management Professional (PMP) and/or Change
Management certification is an asset.
• Familiarity with experience measurement strategies including surveys, interviews, and
focus groups
• Ability to develop relationships with key stakeholders to establish trust, credibility,
and respect and clearly articulate key messages that resonate across different stakeholder
groups and audiences
• Excellent writing skills including the ability to prepare briefing notes, reports, and
business presentations
• Excellent oral skills including ability to create and deliver effective presentations and
answer questions
• Collaborative leadership style with the ability to work in a multi-disciplinary team
environment.
• High degree of emotional intelligence and strong interpersonal skills
• Ability to work independently in a highly organized and self-directed manner with
minimal supervision.
• Capacity to work well under pressure and use good judgment in assessing difficult
situations.
• Comfortable working in a dynamic fast-paced environment with a degree of
 uncertainty or ambiguity
Employment Type: Temporary, Fixed Term (1 year)

Salary Band: 6

Location: Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date: October 7, 2024

External Application Deadline Date: October 21, 2024

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit,
and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+
communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of
employment, including the recruitment process. If you require a disability related
accommodation in order to participate in the recruitment process, please contact us and a
member of the team will connect with you within 48 hours.
#LI-MR1

MY SKILLS AND QUALIFICATIONS MATCHED TO THE JOB

POSTING

Using the checklist, revise the five accomplishment statements you submitted in Assignment #1
to enhance their impact and tailor them to the job posting (provided by the instructor or
independently sourced). If a statement already meets all the checklist criteria, you may leave it
unchanged. Please note that the instructor has the final say on whether your statements meet
the checklist requirements.

Accomplishment Statement Checklist

 All your statements are clear and concise (easy to

Clarity and Specificity understand without unnecessary jargon).

 Includes specific details about what was done, how it was

done, and the context.
Quantifiable Results  If possible, your accomplishment statements include
quantifiable results (e.g. percentages, dollar amounts,
time saved).

 Statements reflect measurable outcomes, showing the

scale of the achievement.

Relevance  Your statements are relevant to the role or goals of the

individual or organization.

 The statements fit within the context of the individual’s

responsibilities.

Action-oriented language

 Your statements begin with strong action verbs (e.g. led,

developed, improved, increased).

 The statements emphasize the impact of the actions

taken, not just the tasks performed.

Problem-Solution-Result Your statements:

Framework or STAR Method
 Clearly define the problem or challenge faced

 Describe the actions taken to address the problem

 Highlight the positive outcomes or benefits that resulted

from those actions

Original Accomplishment Statement Revised Accomplishment Statement

1.Patient Care: Developed a personalized It was responsible for communicating

therapeutic exercise plan for a patient individualized patient therapy and care
recovering from a stroke resulting in evaluations and generally enhanced
improved mobility and strength beyond patient mobility goals by 30% in
expectations. compliance with the roles of
multidisciplinary healthcare systems,
 caregivers, and PROMs.
2.Communication: Successfully imparted the Coordinated tactics with the patients
wisdom behind the importance of therapy and their caregivers when they were
exercises to a patient who was hesitant to reluctant to receive treatments while
lead them to a healthier lifestyle filled with understanding their beliefs and
independence and confidence. practices, there was an improved
therapy compliance of 40 %, enhancing
the use of the PREM.
3. Time Management: Efficiently Supervised and coordinated various
demonstrated multitasking skills by departments and sessions on patient
prioritizing and organizing several therapy treatment and care within the
prescribed time as well as on the basis of
sessions on a busy day producing optimum
understanding the client’s needs,
patient satisfaction.
increasing patients’ satisfaction by 20%.
Effective project management is crucial
for the successful implementation of big
health system shifts.
4. Documentation: Provided meticulous Documented extensive patient progress
patient progress reports to the supervisor by reports due to the systematic recording
maintaining thorough therapy session of the therapy sessions and patient
records and treatment plans to aid in the response to the treatments. The
administration process. rationale approach helped to improve
decision-making regarding performance
to match the PRM by 15%.
5. Adaptability: Effectively rebuilt the Updated a treatment schedule for a
therapy plan for a patient with severe patient with complicated states for a
mobility restrictions using minimal minimal amount of money and
increased treatment efficacy by 25
equipment, leading to surgery and gradual
%.This resourceful approach correlates
recovery.
to equitable access to care as Ontario
Health and the progressive integration
of the measurement
systems for caregivers.

In this table, indicate what qualifications you have that meet or exceed the requirements for
the position. Provide at least three examples.

My examples that are relevant to the job qualifications required:

1. Project Management Skills:

 I have over five years of experience in managing healthcare projects, particularly efficient healthcare
improvement in long-term care organizations.
Example: I supervised a team to create a care service satisfaction feedback instrument, followed by
an assessment of care services and feedback from residents’ families; therefore, I facilitated positive
changes in treatment outcomes and satisfaction ratings.

2. Stakeholder Engagement:

The subjects I dealt with involved interviews with various healthcare organizations, from staff
employees to managers, which guaranteed the substantial feedback and inclusion of all the
respondents.
Example: In the identified capacity in Sienna Senior Living, I engaged clients and their relatives in
focus groups and obtained their feedback on care programs with rapid consideration of a health
equity lens in modifying the patient and caregivers’ experiences.

3. Communication Skills:

I have adequate writing skills, especially in preparing reports, and proper presentation skills to
present them to different audiences.
Example: In my previous jobs, I have developed memos and PowerPoint on quality improvement for
the senior management to enhance their understanding of various data and trends in a company.

4. Education and experiences:

I completed a program in Health Administration at Conestoga College, wherein I learned basic

concepts in health and health-administered systems.
Example: While studying, I did a course project that consisted of using stakeholder engagement
strategies to increase patient satisfaction, which is an essential aspect of the PRM described in the job
description.

From the examples mentioned above, what keywords do you think would be important to
include in the cover letter or/and resume (review the words you highlighted in the job posting).
Identify at least 5 keywords. For each word, indicate why you selected it.

Keywords from the qualifications and responsibilities section of the job posting that I would include in
the cover letter and/or resume, and why it was chosen.

1. Self-Management:

This term depicts your work capabilities in relation to organizing yourself during a period that has no
supervisor. Including this keyword will show that you can take on more work and be responsible for
your duties an essential quality of any leadership job.

2. Emotional Intelligence

This keyword shows your interpersonal skills regarding the type of discretion you have when handling
situations. Adding this to your application will show your ability to bring leadership and relationship
management within a healthcare setting.

3. Excellent Writing Skills

Briefing notes, reports, and presentations are part of their deliverables and
responsibility. Emphasizing your writing skills will convince the employer that you can disseminate
information to everyone within the organization.
4. High-Pressure Environment

How you can showcase your adaptability is key to this job posting since the healthcare setting is
inherently unpredictable. This keyword will disclose your capacity to persevere and also flexibility
which is essential in the position.

5. Stakeholder Engagement

This is important for enabling the interaction of different groups toward realizing specified aims and
objectives. Stressing activity in interacting with stakeholders will demonstrate your communication
skills and relations development in politically tender environments, which is crucial for this job.
 LinkedIn links:

(23) Aashini Desai | LinkedIn

(21) Vidita Kapoor | LinkedIn